Celebrity Alaska Cruise Reviews

We have cruised with Celebrity before on the Eclipse and the Silhouette and so had no hesitation in booking again this time on the Constellation. What a mistake! The staff to guest ratio is so low that the service was very poor. We had long waits at the bars and when a member of staff did arrive their attitude was very often surly and sometimes downright rude. The food was very bland and ...

My family of 4 spent $10,000 to embark on the Alaska Family Adventure Cruisetour (#9a, Northbound), which left Vancouver on June 24 and reached Anchorage on July 4. We are deeply disappointed in our experience onboard the Celebrity Millennium for one reason: the 1,000-member religious group from India that was booked at the same time. We were given no advance notice about the presence on board of ...

We choose Celebrity based on 2 previous experiences that were great. Unfortunately this particular sailing did not measure up at all. We were very disappointed in the service, the food, and one of the 3 ports that we visited. It appeared that the staff that we encountered were not happy and it was demonstrated in the attitude towards the guests. People complained about the uncharges for simple ...

We took the Celebrity Silhouette Baltic cruise on June 19th. It was the worst cruise we ever took and we will never cruise with Celebrity again. Our dissatisfaction is mainly due to the fact that most of the crew we dealt with was indifferent and did not care at all about customer satisfaction. There are many incidents I can site, but the following are the two biggest: Be very careful if you ...

We chose this particular cruise to Alaska as it aligned with our available dates and for the Seattle to Seattle route. Alaska was beautiful. The Solstice was not. This was our first, and likely our last, on Celebrity. The Solstice felt old and is in need of an overhaul. Carpet was well worn, stained, held down by black tape in many of the public areas and theater. The tile too was ...

I chose this cruise because my research led me to believe Celebrity Cruises were a "premium market" cruise line. I was more than disappointed. I've sailed Princess and Royal Caribbean in the past, and the Celebrity Millennium didn't even come close to the service I've received on those lines. I'm really torn between a 2 and 3 star rating because of this. When "premium" dollars are spent for a ...

Chose this cruise because of its destination, we wanted to see St Petersburgh and also because Celebrity were supposed to be "5" star ships. What a disappointment! We were not informed prior to our date of departure that the ship had had a Nora virus outbreak on it. Consequently when we arrived at Southampton we were unable to board the ship due to it being deep cleaned. Whilst I understand the ...

First & last trip with Celebrity. Reputation great unfortunately the reality of experience quite poor. This was echoed by many other guests who have travelled with celebrity. Understaffed, not much to do, evening entertainment very average & food choice not great especially late evening. Plus side the Baltic destinations & excursions were mostly good not good enough an experience to book again. ...

This was our 30th cruise, our 5th on Eclipse and the 3rd time we had done a Baltic cruise on Eclipse. It was only the 2nd time we had cruised since my wife was diagnosed with Gluten Axtaxia (1st in April on Ovation of the Seas was poor re gluten free food in MDR) We chose Aqua Class to eat in the Blu restaurant so more care re food. Cabin 1549 had a very obstructed view with a large ...

I was hoping for a cruise a little more luxurious than others i have taken. Sadly there were huge problems. Naturally taking out the wharf in alaska and causing 3 million dollars damage was a notable detraction but there were more serious personal problems with the accommodation and staff. The staff other than the cabin stewards seemed distant and uninterested until we cast a few 20's ...