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2 Helpful Votes
Sail Date: September 2017
I've been on the Infinity a couple of times and also on other cruise lines, but this ship was new to me. Loved the food and service on this ship. Celebrity service is so warm and friendly, it's excellent. The food was plentiful and ... Read More
I've been on the Infinity a couple of times and also on other cruise lines, but this ship was new to me. Loved the food and service on this ship. Celebrity service is so warm and friendly, it's excellent. The food was plentiful and amazing. I loved the steaks served in the dinning room even though they weren't thick they were perfectly cooked and tender. Also the minute steaks served in the buffet, wonderfully tender and an amazing flavor and I'm not usually a "beef" person, I was craving them!! Also ate my way through a 'million' desserts!! What a display of desserts in the buffet area. Buffet was spread out at different stations, sometimes duplicates, like the salad stations and there was lots of space between the stations and it didn't feel congested, always someone asking if you needed help! Didn't find some of the passengers on board all that friendly, some were and some weren't. I always find saying hi to people while on a holiday is fun. We didn't opt to take their beverage package and purchased our drinks when we wanted them. At times you could hardly get near a bar, bartenders worked incredibly hard, sometime I thought there should be more of them on duty. I was a bit of a 'booze cruise' as a result of the included beverage packages. There was Music entertainment and singing etc. all evening in the small center in the middle of the atrium, creating noise and excitement going up the 10 story atrium to the many bars overlooking that area. Not much else to do on the ship, they didn't seem to use the Sky lounge as a night club type of venue, that was disappointing. We did not enjoy the on board dancers and singers they were also disappointing. Music and costumes weren't impressive and when they were singing as a group, you couldn't make out what they were saying, the sound system seemed to be overwhelmed. There was a 'Beatles' band, A hard Day's Night, and they were fabulous!! The guest speaker who gave talks on Bears, Eagles and Whales etc. was amazing too! On board shopping is high end, they opened a Tiffany's while we were there. Not much to purchase other than jewelry and expensive purses. We weren't interested in the Casino but it looked good. The ship was clean and maintained well. The atrium was a surprise it looked like an office tower had been stuffed inside the ship. More utilitarian than glamorous.... Interesting! Modern/office decor style of decor. It was a very enjoyable cruise and we really liked out ocean view cabin. Read Less
1 Helpful Vote
Sail Date: September 2017
We booked the cruise because it departed from Seattle so we could catch up with relatives before the cruise. We loved Seattle, had a great time exploring the city,Pike market,restaurants and the surrounding areas i.e waterfalls, parks etc. ... Read More
We booked the cruise because it departed from Seattle so we could catch up with relatives before the cruise. We loved Seattle, had a great time exploring the city,Pike market,restaurants and the surrounding areas i.e waterfalls, parks etc. We disembarked in Vancouver, stayed for 3 days, and from there went to Victoria, visited the Butchard garden which was so beautiful. You need 1 full day travel to and back from Victoria, but visiting Butchard Garden was worth it .Our cruise with Celebrity Solstice overall was very good. The Tour excursion desk needs to have more staff on the first 2 days (busiest times!!). Restaurants/ buffet were good, excellent dining room waiting staff . We had the balcony suite which was very comfortable and the balcony was great for taking photos. The on board entertainment should have more musical shows. We enjoyed the comedy shows,nightly music and dancing. We would recommend the excursion in Ketchikan (George inlet Lodge Crab feast). Read Less
2 Helpful Votes
Sail Date: September 2017
Chose this cruise as our first Celebrity cruise to travel with friends for the both of us. The cruise was comparable to any of the main line cruises that we have done.. Princess, NCL etc. I find that the cruise lines are more alike than ... Read More
Chose this cruise as our first Celebrity cruise to travel with friends for the both of us. The cruise was comparable to any of the main line cruises that we have done.. Princess, NCL etc. I find that the cruise lines are more alike than different. The ship wasn't overly welcoming on Embarkation. Traveling with friends we got on the ship and was told to go eat lunch. No sit down lunch in the Trellis on day one. We were sent to the Buffet (madhouse) so headed out to the grill at the pool deck. To say I was underwhelmed was an understatement. No music no poolside ambiance, NO staff on the pool deck. This was very different from prior cruises. The grill was open and the burgers were average. I went back to the grill to get a drink, they told me drinks were in the buffet? Seriously? We were avoiding the buffet due to the crowds. They couldn't have water on the pool deck. The drink station was closed. The announcement that the rooms were now open at a little after 1:00, On to our room. Room was great, clean well made up room. Our room Steward Singh was a delight, our room was spotless each and every day. We had 2 of the "sweet sixteen" rooms with the larger balcony, very nice. The dining or back to the dining, there is an old saying that there are two types of people in a hospital, those that are really sick and those that complain about the food. That being said here is my take on the dining/food on the Infinity. Monday morning went to the Trellis dining room....the first and last time there for breakfast. The french toast was literally toast...thin 1/2 thick toast, 3 half slices and omelets were burnt, gave us something to laugh about. I wish we would have taken a photo. We thought the buffet was better for breakfast. Overall I thought the food was typical cruise fare food, no better than NCL or Princess no worse. The main dining room (Trellis) was adequate for lunch and dinner. The room itself was crowded with no defined aisle ways for the staff, hence we had people knocking our chairs to weave in and out of the dining room to get to their tables. Noisy and not conducive to a fine dining experience. The poor service staff had to lift trays over heads to deliver meals. I find the Trellis unusual in that anytime dining you could make reservations for meal, kind of defeats the purpose of anytime dining in my opinion and slowed down the seating process. It is also odd that all but one free food venues are aft which adds to the crowding. The Tuscan Grill was EXCELLENT, worth the added cost, we did this restaurant twice and had Johnny "Walker" as our server because the food and experience was so far above the Main dining room. The production shows were the best I have seen on the other cruise lines I have sailed. They were professional and entertaining and so talented, not cheesy like on another line. The aerialists were amazing and the Choreography and show themes were great and fitting for all age levels. Tina and Luigi were great! This was our 4th trip to Alaska so didn't do any ship shore excursions or outside excursions. We would sail Celebrity again if the itinerary and price point were what we are looking for. Read Less
6 Helpful Votes
Sail Date: September 2017
Back in 2010 we cruised to Alaska on the Celebrity Millenium, we loved it so much we wanted to go back, we did and we loved it all over again! The Infinity is just like the Millenium, while they may be older ships they are clean and well ... Read More
Back in 2010 we cruised to Alaska on the Celebrity Millenium, we loved it so much we wanted to go back, we did and we loved it all over again! The Infinity is just like the Millenium, while they may be older ships they are clean and well taken care of, every one of the crew we came in contact with was always smiling and saying hello, the crew was wonderful! The ports were very nice as well as the excursions kayaking, fishing & a helicopter ride to the Mendenhall Glacier and a guided walk on the glacier. We had a balcony cabin, that was extremely clean and well stocked. Embarkation was a longer process this time than it was back in 2010 I thought I'd never get on the ship! Disembarkation was well organized and speedy. We always went to the Rendezvous lounge and they had all different kinds of entertainment. This is the first time we had the Select seating and it worked out better than the assigned seating. Being a vegetarian I always had enough choices and the food was excellent. Read Less
1 Helpful Vote
Sail Date: September 2017
Celebrity Cruise ship was highly recommended by our travel agent and we are so glad we took the advice. From the minute we stepped on board to experience our first ever cruise we had nothing but amazing service, food and entertainment to ... Read More
Celebrity Cruise ship was highly recommended by our travel agent and we are so glad we took the advice. From the minute we stepped on board to experience our first ever cruise we had nothing but amazing service, food and entertainment to enjoy. We booked a balcony room because that is how we really wanted to experience Alaska. The room was mid ship to help alleviate sea sickness which was an issue for half a day when we were in open water. We never saw an unhappy face on any staff member on the ship which really made our vacation a great experience. There are no words to express how amazing all our dining experiences were from breakfast delivered to our room, eating in the dining room or the cafeteria to lunch and dinner. We never felt the need to eat at one of the added restaurant options you had to pay for. Entertainment was 5 Star every night and we never missed a show. We enjoyed the shopping on board, the amazing massage at the spa, the cafe for a slice of cheesecake and coffee, High Tea served everyday between 3-4 and all the endless options to keep you entertained on board the ship. Ports along the way are geared for cruise ships and lots of shopping so to really experience Alaska we choice excursions that took you away from the port. We did not book our excursions through Celebrity which saved us some money and there were no issues with not making it back to the ship on time as these companies are all working with incoming ships and their departure times. To sum up our experience I would not hesitate to recommend Celebrity for seeing Alaska! Read Less
9 Helpful Votes
Sail Date: September 2017
This was our 2nd cruise to Alaska. We chose Celebrity this time because we never sailed this line before and the perks seemed good as well as a great price for Aqua Class. Also we were going to Skagway where we never went. What a true ... Read More
This was our 2nd cruise to Alaska. We chose Celebrity this time because we never sailed this line before and the perks seemed good as well as a great price for Aqua Class. Also we were going to Skagway where we never went. What a true disappointment in cruise line. Check in was smooth however we got a brand new girl who was so slow we waited a good 20 minutes to be checked in and couldn't keep up with our friends. Aqua Class room 1660. Overall room was a typical balcony room with the difference of the massaging shower (we loved), fresh brewed tea (which had no taste and left until we left), access to the Blu restaurant (in which I felt very uncomfortable with some snooty people staring at us) and access to the persion gardens (in which the stone beds were always occupied and no one monitored the time so we never got on one)! 1st thing gone bad...classic beverage package! Upon booking the cruise we took this perk after checking it had all our favorite liquors included, well long story short I ordered a drink to have the bartender tell me it wasn't included...wth? They changed the classic package 5 months ago. Did you bother telling everyone who booked their trip 1.5 years ago? 80.00 to upgrade! Hot glass show...what was that? Never happened. Never saw it on the events, no one did. 1 ping pong table...always taken outdoor movie theater playing Smurfs (about 10 infant kids on ship) Private Journeys what a mess up! Paid an arm and leg for a Hummer excursion in Skagway just to waste our time on a guided tour (which was not what I booked) with am tour guide who was sick to his stomach and drove us 1.5 hours each way down a highway! Complained to excursion desk and sent us on the train in Skagway that went pare ell to the same highway! Jee how fun! shows were boring to us. Comedian they had was same guy we saw on another ship, would have left but we were in front row so we didn't want to be targeted. Screw up with on board credit, they blamed travel agent, but then agent said Celebrity didn't do it. Overall I was bored. Game shows were held in the middle of a hallway and clientele was older so they were more low key. To many live bands, Art auctions were the most fun for us! Read Less
1 Helpful Vote
Sail Date: September 2017
This was our first cruise to Alaska. We arrived a day before and stayed in a hotel near the Seatac airport so that we could take advantage of the free shuttle. The shuttle driver recommended the Sharp's Roasthouse for dinner and even ... Read More
This was our first cruise to Alaska. We arrived a day before and stayed in a hotel near the Seatac airport so that we could take advantage of the free shuttle. The shuttle driver recommended the Sharp's Roasthouse for dinner and even shuttled us there. We were not disappointed as it was a very good dinner. The next morning we were on to the pier. We took the shuttle back to the airport so that we could take the Celebrity pier transportation. After walking what seemed like to several points in the airport to check in our luggage for pier transportation, we finally boarded the bus. Not a easy task for some 50+yr olds with 2 rolling luggages and backpacks. Next time everything in roll ons and no backpacks! Just pay the extra check in luggage for the airline, it's worth it. The pier was crowded and we were packed in only to form another line so that our carry on's could go thru metal detectors. We saw a couple from NY who were being pushed in wheelchairs to the check in desk for luggage (they took cuts in front of line) then to the bus. Every time we saw them on the ship they were not in wheelchairs! We finally boarded the ship around 1 pm. We had to wait until 1:30pm to go to your room so we waited in a lounge until then. It was great to get rid of our backpacks. We ate at the buffet for lunch as we waited for our big luggage to arrive. The buffet had a variety of foods, salads, desserts to please most. Theater entertainment was average. One comedian was pretty funny, but you wouldn't want to be the one he picked on! Bingo was held in small theater which was crowded. Movie times there were not, which I enjoyed. Dance lessons and contests were held in foyers near main staircase. Awkward location and hard to see. Most days too chilly to watch movies outside on lawn. Aft deck outside of buffet was enjoyable until rowdy drunks from TX took over with loud laughter and antics. Most people avoided them, because they were obnoxious. Shopping was good at most onboard shops because they were clearing out their Alaska merchandise. Casino was smoke free! Spa could have been better for the price. No sales offered that I was aware of. However, I was pleasantly surprised that I was not hounded by sales pitches throughout the cruise, just the first day for drink packages which we purchased. My spouse enjoyed as many sodas to his heart's content! Did not use specialty dining nor ship's excursions. We found tours and adventure excursions at each port for a lot less. Less crowded and more personable. Debarkation was not bad. We waited until our deck was called, left gangway, passed customs by just showing passport, picked up luggage in big room then outside to pier which was crowded again, but we formed a line for Celebrity transportation to airport. Not much of a wait. I enjoyed the Alaskan scenery, the beauty of the ship, the food offered, our room & steward, the staff was friendly and accommodating. This is my 3rd cruise and I would do this cruise again with this cruise line. My spouse found out he is not a cruiser! Read Less
4 Helpful Votes
Sail Date: September 2017
My husband and I had been on many Caribbean cruises and enjoyed them all, but had never been to Alaska. Being in Texas, we were tired of the heat and wanted to cooler temperatures. We'd never been to Seattle, either, so we went a couple of ... Read More
My husband and I had been on many Caribbean cruises and enjoyed them all, but had never been to Alaska. Being in Texas, we were tired of the heat and wanted to cooler temperatures. We'd never been to Seattle, either, so we went a couple of days before the cruise to get to know the city. My husband found the perfect airbnb spot, right near Post Alley at the Pike Place Market. However, being from Texas and not knowing that most apartments did not have air conditioning, we found it out the hard way. It didn't help that Seattle was in the middle of a heatwave when we were there. We ended up finding a wonderful boutique hotel in downtown Seattle (the Kimpton Palladian) that was in the perfect spot and had that luxurious air conditioning that we were so craving. We explored Pike Place Market, took a Savor Seattle food tasting tour through it, and had some fabulous seafood! We were going to go on an airplane ride to view Mt. Ranier but the view was diminished by the haze and smoke of the fires burning in the surrounding states. We took an Uber to Pier 91 and got there at about 11:45. Since we were in AquaClass, we had an abbreviated wait for embarkation. The pier was crowded, but not overly crowded. Our cabin wasn't ready until 1:30, so we went to the Oceanview Cafe to eat. The food was good, and the layout with all of the food stations was a nice setup. Our cabin was quite spacious and worth the upgraded price. We got two bottles of water each day, a bottle of champaign, fresh fruit, and delicious tea in our cabin each day. The shower had a large head and body "jets" to surround you as you showered. I will admit, though, that it took a while to figure out how to regular the water temperature. It went from cold to scalding in no time! In looking more at the perks of AquaClass as listed on the Celebrity website, I realize that we didn't get a pillow menu, and I didn't need a personal spa concierge. One of the perks is access to the Persian Gardens, which are heated stone lounges that you lie on. I was a little turned off by the fact that no one really explained what to do or to wear once you got into the room where they were. I was handed a card at the spa desk in exchange for my SeaPass card. I went to the women's locker room to put my stuff away. I was wearing gym clothes as I was going to work out afterwards so I didn't know if I should strip down and just wear the robe or what. I'm glad I kept my gym clothes on, as apparently the Gardens are unisex, as I found swimsuit-clad men and women resting on the loungers. I was overdressed but oh well. We spent dinner throughout the week in both the main dining room (MDR) and Blu, the speciality restaurant for AquaClass cabins. I went to Blu for breakfast each morning and loved everything I ate. I am a coffee snob (I like it strong) but found that Blu's coffee was quite to my liking (unlike the coffee in the Oceanview Cafe). Our first stop was Ketchikan and we took a flightseeing tour of the Misty Fjords through Tacquan Air. Our pilot was quiet but informative and the scenery was breathtaking. We were blessed with good weather until the end of the flight when it started raining. We then shopped in the downtown area, ate at Dwyer's Crab and Fish Company Restaurant where we had some delicious Dungeness Crab corn bisque and I had an Alaskan Brewery Summer Ale. We also went to the Asylum, a local pub, where I got another one. In Juneau, we were blessed to be able to go whale-watching and see the Mendenhall Glacier through Juneau Tours. Olivia, Mark, and Steve were gracious and knowledgeable hosts, and the heated inside cabin was very inviting, especially after the rain we met while at the Mendenhall Glacier park. We saw a number of whales and took some great pictures. We stopped off at Alaska Fish & Chips Company at the Flight Deck, and enjoyed fish & chips, smoked salmon chowder, and of course, an Alaskan Summer Ale. All were delicious. We did a little bit more shopping and returned to the ship. In Skagway, we took a helicopter ride through Temsco Air to a glacier where we were able to spend about 45 minutes on its majestic beauty. The ride was awesome as the scenery was exquisite, the pilot safe and informative, and our glacier guides knowledgeable and friendly. I loved every minute of it. We then went back to pier to catch our second tour -- dog mushing! We spent about 3.5 hours on the tour, with the bus ride out to & from the camp, over some beautiful scenery, the dog mushing through the forest, and time spent holding the puppies. We had such a great time! Just a note at the pier: because of a recent mudslide, we weren't able to just walk off the ship. We had to take tenders (which turned out to be the ship's lifeboats) to the pier. Not a complaint; just something to note & plan for. The last tender left at 5:15 p.m. and we had to scramble to get to it. I was disappointed to not be able to get a drink at a local pub. Our last stop was Victoria, British Columbia. We got there at about 5:30 p.m. and didn't have to be back on the ship until 11:30 p.m. You can take a $10 shuttle (roundtrip) to downtown if you just want to walk around the city. We didn't plan any shore excursions, which was a good thing, as I had caught a cold the day before. We found a pharmacy to get some cold medicine, and then ate at an Irish pub with good beer and even better tasting beer & cheddar cheese soup--I needed it for my sore throat! As far as the entertainment on the ship went, we went to only one show--there was a Beatles tribute show called A Hard Day's Night. The band was wonderful and we thoroughly enjoyed it! We spent every night except for the last one (since I was sick) at the craps table at the casino. I realized about midway into the cruise that the casino wasn't smoky at all--a fact that I truly appreciated, as cigarette smoke gives me a headache. The ship had certain areas on the port side for smokers--I did my best to avoid them. This was our first cruise with Celebrity. We've done one with Carnival and around six with Royal Caribbean. The service and food were on par with Royal Caribbean (which is good), but I have to say that the Solstice itself seems to be a more upscale ship. The decor was gorgeous--understated and elegant in its colors and lines. Blu was exquisitely decorated, even down to the table settings. Random things: my husband got the Internet package and felt that the connection speed was very slow & unreliable. It didn't seem to extend throughout the ship. I toyed with the idea of getting a beverage package (for alcoholic drinks) but couldn't really justify the cost as I don't drink enough to make it worth it. The cool thing is that one of the bars had 2 for 1 Heineken draft every day at 5:00. They showed movies on a big screen on the lawn each day, which was nice. On past cruises, we'd always chosen to do the self-assisted disembarkation. We had a 12:01 p.m. flight out of SeaTac, so we decided to purchase an airport transfer through Celebrity. In doing so, we did the whole "put your suitcases out for pickup by 10 PM the night before thing". It was nice to not have to steer four suitcases around in a large ship with a limited number of elevators surrounded by people doing the same thing. It was easy to find our suitcases after we disembarked. Going through customs was the quickest I'd ever gone through and we were in the parking lot in less than 20 minutes after we'd first walked out of the Solstice theater, our meeting place for waiting for our number to be called to disembark. The transfer to the airport was done in a coach bus driven by a gentleman who told us jokes and stories as he drove us to the airport. We got there in plenty of time (I prefer to get to the airport sooner rather than later), so I was happy. We loved this cruise so much that we took advantage of the perks we'd get for putting a deposit down on a future cruise. We booked the same cruise, even the same cabin, for next September, knowing that we could adjust the dates or choose a different itinerary. Read Less
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