2 Carnival Victory Cruise Reviews for Singles Cruises to Bahamas

This was the worst and the best of cruising on Carnival. First, PLEASE believe me that I always go into every situation hoping for the best but...somehow, some way or someone turns my attitude sour. From the beginning when I got that ... Read More
This was the worst and the best of cruising on Carnival. First, PLEASE believe me that I always go into every situation hoping for the best but...somehow, some way or someone turns my attitude sour. From the beginning when I got that robocall announcing the delay in embarking, I got that ol' bad feeling... On this cruise, the entertainment and the food were disappointing. The crew and staff were outstanding. Every bartender and waiter who took my sail-and sell-card remembered my name. Every steward who helped me, even those who merely answered a question, remembered my name. Adi, my cabin steward, was first class. Wesner, my dining room waiter, remembered my name and my drink. All of this adds up to a high "Jack Factor" score, named after my buddy Jack who only sails on Carnival because he loves being addressed personally on cruises. Personally, I don't care what you call me as long as you bring me my drink immediately. The first night's show was cheesy, with dancing that resembled cheerleaders imitating modern dance. The set was minimal, with a muslin backdrop with painted portholes suspended between poles representing a ship's hull. Laughable. The singers were tolerable--in this show the guy was more talented than the girl. "Matey," the Cruise Director, was along to "entertain" with his "magic" and his "personality" as emcee. The best of all was the band. More entertainment criticism to follow. The food was in general--from my memory of previous Carnival cruises--downhill. There was less of everything--from choices on menus and buffets--to quality of ingredients. The pizza was below average (for me, it was inedible), the burgers were abominable and the eggs (and salmon) Benedict were abhorrent. I expect poached egg, not hard-boiled. I do NOT expect Hollandaise sauce to be a solid, with a crust, that lets knives bounce atop. Then, the worst disappointment was Chef's Table which I was SO looking forward. They repeated the same damned menu I had aboard Carnival Elation in 2015! They couldn't come up with some innovations? Why shouldn't they update the cuisine? Why is there NOTHING fresh, including CANNED mangoes and canned magicians? Highlight: galley tour. Lowlight: I can't believe that the ONE night that MDR serves Escargot Bourguignonne, my favorite, was Chef's Table night. As far my cabin, it was fine, except the location noted below. Clean, fresh decor is delightful with the fake louvers on the door, the photo wall graphics and the blue stripes on the duvet. Best: those new flat-screen HD TVs are wonderful for checking your own videos. The reasons I bought this cruise were threefold: 1. So cheap they threw in a fourth night for free. 2. It was SO cheap they charged the single supplement and it was STILL under my budget. 3. Two years before I started collecting ship models I was aboard Victory. I managed to find (or buy aboard) one from every ship I've traveled aboard--except Victory. The only one to get a model of that ship--is go aboard. That $30.00 model wound up costing me $533.00 excluding drinks. Read Less
Sail Date February 2017
First day on the cruise (my first ever cruise), and what do me and my fiance walk into? Our door cracked open (even though it was "ready"), stool on or toilet, a broken toilet, dirty covers on our bed, a dirty white stained chair ... Read More
First day on the cruise (my first ever cruise), and what do me and my fiance walk into? Our door cracked open (even though it was "ready"), stool on or toilet, a broken toilet, dirty covers on our bed, a dirty white stained chair in our room, and a filthy shower (with hair in it). After spending an hour at Guest Services with Aldina, she stated that she would notate the complaint and get things fixed. The next time we go to our room, the chair is removed and the toilet is getting cleaned...then in the same sitting, the gentleman cleaning the toilet said it needs to be replaced because it also didn't work. So he took another 30mins-1hour fixing the toilet. After our first stop in Freeport (different day), we reentered the boat...going to our room to shower after a hot day of fun off of the boat...we get to our room to see three people in ...doing what else? FIXING THINGS THAT SHOULD'VE ALREADY BEEN FIXED! The head lady in charge tells us that they are fixing our shower. However, they aren't just fixing the shower, they are re-plastering the tiles on the shower! We head back up to Guest Services, and spoke to Adina again... just to be told that it would be fixed. Before the trip we asked that all cleaning be done at night (the time we'd least likely need our room), but instead it wasn't followed. We needed to shower and change, and couldn't. After another hour with Aldina, we then were told the shower would need to sit for two hours before we could use it. So all together 3 hours of inconvenience, and this is an entirely different day on nonsense. Instead of simply giving us another room, we had to wait. Room service is included in your trip, but the two times we used it were not satisfactory at all. The first the chips they gave me as a side was completely soggy, and the second took forever to deliver... and when they called us to say they were bringing it (because we had fell asleep because it took so long) they delivered it cold... versus simply remaking a hot plate of food. When the last day finally arrives, we get a call from Nadia in Guest Services who ask about our service since we had made two complaints on two different days... (and another not included in those two about or covers being dirty). We went up to speak to her, and after telling her the entire story above she had the audacity to offer us a bottle of wine! I was enraged, but instead of making a huge scene with the long line of guests behind me I simply denied her request for a free bottle of wine. I work in customer service, and I understand you don't want to give the entire cow away, but that was insulting. All of that and you offer a bottle of wine? With much patience, and her saying that's all she can do 1,000 times, she finally got permission to give me 20% off of one day... which came to a grand total of $50. Which I informed her was ridiculous seeing as how I had spend over 1600 (between my fiance and I) on this cruise; and was inconvenienced more than once ..and on multiple days. She again said it was all she could do. *To top it off she insisted on giving us a free bottle of wine at the final dinner on the cruise, however when the dinner comes and we request the bottle of wine... guess what? No wine. No email was sent, and we were refused the bottle at dinner... which to say the least was an unnecessary embarrassment. Once it was all over, and we had docked, customer service was my first call. Once hearing the story they offered me 15% off of a future cruise.. which you could imagine I was use to by now.. complete nonsense. They then said I had to wait 72 hours... I gave them 4 days and then called back myself, just to speak to a RUDE representative who argued with me about how many days I hadn't gave them to review the claim (even though I gave them an extra day). Once I spoke to Evette, she informed me all she could do was $50 additional. Because everything was fixed the same days of the complaints, and because we had already received an initial $50 credit. After breaking down some math, and her going back and forth with me over what a full 1 day credit would be.. she ended up refunding 1 day... which totaled $172. Which STILL MAKES NO SENSE. ...esp after everyone was saying 22:17 on the call that they couldn't do more than $50. In total, between my fiance and I.. after ALL of that hassle... we received one day credit... $222. I am disgusted with the lack of sympathy for our inconveniences. We were basically treated as though our complaints didn't matter. We praised two people on board even still.. Michael at dinner, and Harry at our state room... but as far as EVERYTHING else... we are completely shocked; from the ship to the corporate level. We are indeed just two customers in the thousands of customers that Carnival sees each year, but we are still CUSTOMERS! What does it say for your brand to even ignore one. Read Less
Sail Date July 2016
Carnival Victory Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.7
Entertainment 4.0 3.7
Public Rooms 3.0 4.0
Fitness Recreation 3.5 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.4
Service 4.0 4.1
Value For Money 5.0 4.0
Rates N/A 4.3

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