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663 Carnival Sydney (Australia) Cruise Reviews

This was our first family cruise. Myself, hubby and two boys 7 and 4. Embarkation seemed to run fairly smoothly. Our room was an Ocean Balcony room, level 8, I thought our room was nice, our room steward was lovely and made a towel ... Read More
This was our first family cruise. Myself, hubby and two boys 7 and 4. Embarkation seemed to run fairly smoothly. Our room was an Ocean Balcony room, level 8, I thought our room was nice, our room steward was lovely and made a towel creature each night, a nice touch. The meals at the buffet I found to be average, there is something there for everyone so no one can complain about that but the quality of it, look nothing to write home about, it was of a lesser quality than I was expecting. People just amaze me too lining up for their food, you would think they had never had a feed in their lives and the food wastage left on plates could feed a small nation. The empire room dining at night, meals were a bit hit or miss, some good some not so good. If you get the opportunity to dine in the Nouveau Restaurant please do so, the food is sensational, steak and seafood to die for and the desserts were beautiful worth the extra $40 PP. Kids club..ok so we thought this was a little bit of a cop out your sold the idea that you can leave your kids a fair whack of time to have some time to yourselves, NO, the times are staggered, no sooner have you dropped the kids off than you feel like your picking them up again, closed for 2 hours for lunch. After lunch some days a parent had to be present for some of the activities. The staff in there, well there were some that were great with the kids and some that should be off the boat doing a different job, they just weren't interested. The islands were amazing, the Isle of Pines was my favourite, pristine and beautiful you must take a swim at the beach, the locals were quite friendly too. Mare also lovely but a bit poorer island you can see the cruise ships are their bread and butter in a lot of ways. Noumea was lovely too. My advice book your shore excursions on the boat yes it may be a little extra but guarantees you a seat, I saw a few people come off second best thinking they could just throw a few bucks the tour operators way and get on the tours, most of them said No you have to go back on the boat and get tickets, not a good spot to be in time wasting buying tickets that you could have bought earlier. The evening shows were great. They done a 30s dancing show, the dancing and costumes and singing were great. The also had a magician from L.A. she was very good. One of the biggest issues we found on the boat was the lack of supervision some parents had over their kids, you would see young kids of 7-8 just wandering round the boat on their own, up and down lifts, running through the boat. That was a joke, your out on a huge ship in the middle of the ocean watch your kids!! The pools were over crowded sometimes and it was a bit of a "cesspit" as my hubby said, he reckons he has seen enough fat tattooed women to last a life time..lol...Glad we done but am I in a hurry to go on another cruise? No not really in a few years maybe but I would go with another Cruise company. Read Less
Sail Date October 2014
Having not being on a cruise before my husband and I were using this 3 night cruise at sea as a test to see if we liked it and to see if I could go three nights without being seasick. It was also my 40th birthday so I was doing this ... Read More
Having not being on a cruise before my husband and I were using this 3 night cruise at sea as a test to see if we liked it and to see if I could go three nights without being seasick. It was also my 40th birthday so I was doing this instead of a party. Well it was the best 'party' I've ever been to! From the minute we arrived at the port our bags were taken by friendly assistants well before our boarding time. We then went to a pub in the Rocks for a couple of drinks and took photos of the ship. Boarding at our designated time was quick and easy. We made it as far as the main foyer and were just so amazed by the decor that we had to sit down for another drink. To my surprise the whole ship was just as amazing and the cleaners were meticulous throughout the whole time away. The staff were friendly and my husband commented on what excellent eye contact they make. Only one negative was they didn't put enough staff on at bars when they had advertised an activity. I felt very sorry for the one person they had on trying to cater to so many people. We had a balcony cabin and were delighted when we first walked in to see the Opera House just there! The cabin was a perfect size. The only downside was there was no tea and coffee making facilities in the room. We didn't have kids with us but there were quite a few kids on board. I had heard bad reviews about kids running riot around the ship but I didn't experience that. There were a few rowdy kids but it was easy to get away from them. The adults only serenity deck was not serene. It was full of adults who were actually rowdier than the kids so we went back to the family area. It was easy to find somewhere which was serene. The entertainment was great. Excellent variety and a good standard... not as good as Vegas but it was still very entertaining. We went to two comedy shows, one Illusionist show and a New Orleans variety show. Disembarking was easy and painless. In summary the cruise exceeded my expectations by far. I thought it was going to be a floating RSL but it wasn't. It was classy but not pretentious. I will definately be going on another cruise in the future. I can't recommend it highly enough. Read Less
Sail Date March 2014
Ship info This was my first time cruising in 26 years and I was a bit nervous considering some of the reviews. I decided though that the people who wrote the reviews would have been amongst the 10 per cent on our ship who just aren't ... Read More
Ship info This was my first time cruising in 26 years and I was a bit nervous considering some of the reviews. I decided though that the people who wrote the reviews would have been amongst the 10 per cent on our ship who just aren't happy with most things no matter how great they are. The ship is huge. It takes a few days to find your way around. It has several bars, swimming pools and eating options. It is a bit gaudy but that is what I loved about . By gaudy I mean lots of Grecian style murals, gold fittings and statues in the open area. I thought it provided character though. Activities and entertainment There was so much to do, I didn't fit it all in. Being a South Pacific cruise with a fair way to travel between ports we had 6 sea days on a 12 night cruise wich became 7 as we couldn't visit one of our ports due to rough weather. In the mornings there was always a talk by stu the cruise director in the major entertainment precinct Pharoahs Palace. Simultaneously you would find trivia, guess that sonf, guess that musical, wine and food matching or cocktail tasting, making or competitions. On warm days I preferred to lie in the sun on Serenity Deck (over 18 area). I always managed to get a Deckchair or Pod so not sure what all the complaints were about regarding this. I also braved the water slides despite being over 50 (I had to try) at least once. They were loads of fun and open almost all the time except for very windy days. We also played Bingo in the afternoon occasionally, high tea on sea days occasionally and assorted other things. The evening shows were amazing especially Will Martin the New Zealand singer who appeared for the first time on our cruise, the hypnotist and the comedy shows and magician relally can't keep going on in short though if you get bored its your own fault. Service I couldn't fault any staff from the room attendants, the bar attendants, restaurant staff, cruise director, guest services. All were so friendly and eager to help . Our room steward was so friendly and it was great to come back each night to lovely little towel animals tidy rooms beds turned down and chocolates. Well done Carnival Spirit your staff are fantastic . Desi the Maitre D in the Empire Room was a beautiful person as well as the sommeliere in the Nouveau Restaurant unfortunately I don't remember her name but she gave a wonderful presentation in the Nouveau Restaurant about wine and food matching (small charge) despite a couple of extremely rude participants who had paid to participate but wouldn't shut up the wole time (thankfully not Australians on this occasion) I was embarrassed enough about the behaviour of some of my fellow Australians on this ship and the way they treated staff. Port and shore excursions Plenty of variety, reasonably priced. If you go to Noumea or Isle of Pines I would recommend doing one through the ship . Amedee island for Noumea was well worth the cost and some of our travelling companions did one on isle of pines where they got to swim with Turtles. At Suva you can get one on the wharf for half the cost but make sure it is not too long as the ship won't wait if you do your own tour. We went on a 3 hour village, sites and waterfall tour for half the price of the ships one. There was till plenty of time for shopping when we got back to Suva. Tendering at port denarau was a bit of a hassle so be patient at this port because it is worth it, Stateroom We had a balcony stateroom on level 5 . It was adequate for the price we paid. Plenty of storage and the beds are comfy. We shared with our 16 y old daughter. It was comfortable. Kids club Our daughter didn't participate in kids club although I spoke to other parents in the restaurant with younger children and they raved about it. Embarkation and disembarkation was very smooth. The tender ports are a bit of a hassle especially poet denarau in Fiji but worth the trouble . Port denarau Suva and isle of pines were my favourite ports. Dining So many choices the food was amazing I would recommend Any time dining and dining in the Empire dining room when u can because the food was beautiful and the service very attentive. I felt like I was dining in a four star restaurant every night. We dined in the Nouveau Restaurant on two occasions and I would recommend this it is well worth the $35 cover charge. There is also more casual dining with many options available on Deck 9.summary Your cruise is what you make of it. I embraced it and had a wonderful twelve nights aboard. We couldn't visit one Port Mystery island due to bad weather. This wasn't the lines fault as they had safety of the passengers at heart on our cruise there was a wide range of guests from the very young to the very elderly. I had a wonderful time and would cruise again perhaps on less spread our routes such as the mediterranean. There was a few people on board who complained a lot but that's life . There might be some things you don't like but if so just go somewhere else or sulk in your cabin . I came back feeling more relaxed than any other holiday I have taken. Read Less
Sail Date August 2013
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
It was for a family celebration the buffet food was terribly the crew that was serving the food hardly spoken a word and I went I mean hardly spoke a word I don't mean couldn't speak English I mean did not say a word. At least ... Read More
It was for a family celebration the buffet food was terribly the crew that was serving the food hardly spoken a word and I went I mean hardly spoke a word I don't mean couldn't speak English I mean did not say a word. At least they didn't in the buffet areas if you went to get the Mexican all the burgers no hello no nothing they just stared at you like you were idiot, no alcohol packages and the food in the dinning room was the same most night or didn't have much variety and very small portions..... The ship itself was was swarming with kid in all the bars and casino even at 1am with the only place that was supposed to be adults only The Serenity lounge was placed below the water slides at the front of the ship so you can still hear screaming kids the entire time The safety drill at the time of disembarking was very unorganised if you hadn't been on a cruise before you wouldn't even know what you were doing there we stood on the outside of the ship for over an hour just so they can show you how to put on a life vest that was it ridiculous!!!! As for the activities on board there was over 50 activities a day but you could not participate in pretty much anything without children around even in the comedy shows Read Less
Sail Date April 2019
If you are expecting variety, pleasant atmosphere, entertainment, luxury, relaxation, or well maintained facilities, EVEN wifi, you'll be in for a nasty shock. This was our first cruise. We will NOT be going back to Carnival ... Read More
If you are expecting variety, pleasant atmosphere, entertainment, luxury, relaxation, or well maintained facilities, EVEN wifi, you'll be in for a nasty shock. This was our first cruise. We will NOT be going back to Carnival cruises ever again. Our cruise was just a 4 dayer to Moreton Island. It's fortunate my husband and I can entertain ourselves, because this cruiseline is geared towards a) little children who don't know any better b) people who like to be in bars for 26 hours a day c) those with bad hearing d) dummies who would pay for things that should be freely available and e)....ah...shall I say less than your average sort of person. BOARDING: We had priority boarding. It went quite well. We arrived at 11am and boarded at 11.10. The problem was, our room was supposed to be one of the first ready, and it wasn't. No where near. We had nothing to do for 2 hours + while it was sorted. In fact, doors to accommodation were closed, with signes on Do Not Enter, until 1.30. Even then, ours was still locked and incomplete with no card to get in. Apparently we should have been able to get in early. So we had to hang around, lucky Sydney was so pretty to look at. CABIN: Our room was nice, we'd paid extra for a vista suite, one of the most roomy cabins in the ship, aft. Very nice, and nice and clean thanks to our very nice lady, Sunny, who was one of the few highlights of the cruise. The balcony was dirty and glass filthy. Don't expect a roomy suite, it's still a little cramped, but to be expected. It has a very nice balcony, wrap around the stern. Worth the money for the view and the 'get away from it all'. It had a delicious bed,...that's one of the 'dot' ratings. Pillows annoying, but the bed was lovely. The room had curtains on rails which swung and squeaked after every trough and wave. Try that when you're going to sleep??? Door to the bathroom kept swinging too. The lights, which dimmed if held pressed, were a nightmare to navigate. all over the place and which ones did which was a mystery. Plenty of hanging space and drawers (if you need that sort of thing), a big bathroom, if you need THAT sort of thing. Stupid shower water mixer, obviously people are scalded by it, because there was a sign on the wall. I hate combo faucet/shower heads where you have to press or pull the button to choose. A small lounge area with TVs, one chair had back wheels missing, never could work out if on purpose so it leaned back, or not. Lounge was diabolical. FAR to wide to sit leaning back, and vinyl, so you slipped when you tried. No cushions. If you're only 157cm, (5'2") it was ridiculous. Bottles of water cost $4.50 each. Not even one for free. Hmmmm. I'm beginning to start to wonder. DECOR: of the ship......oLD FASHIONED TACK. oh me..oh my. Think a cross between a bad Buckingham Palace / Titanic / Op shop - and you'll get my drift. (pardon the pun). ANY level surface was patterned with faux 1930s patterns. Nauseating carpet patterns, golden cupids and fat GOLD heads, swirls and glass and pretend copper and brass, wood veneer, and giant chandeliers and claw footed furniture. Oh, and my personal favourite.....the fake frescos of nude gods, goddesses, angels and just...well just naked people badly painted ...actually really HORRIBLY painted, all over the ceilings and on multiple rondels around the walls. Add to that the framed artwork...matching I'll add....of (yes you guessed it) more naked people, very ordinary artworks of things like greek gods. In our suite, Venus was being fondled by Cupid. It was pedophilic. I can't understand why someone let that be hung in a room! You've no idea how off-putting it was to wake up to that huge poster every morning. the artist should be shot. So should the decorator. It was the most hideous attempt at vintage glamour I've ever seen. TACKY. Ostentatious Tack. MAINTENANCE: The outside of the ship was not much better. I was literally scared that the balcony of our room might fall off, there was so much rust under the paint. The RAILING was stuck on top of the old one, which was warped, peeeling and rusted. The glass along the railing was absolutely filthy, as were our cabin windows. That's a shame since you could see nothing when inside the cabin, looking through dirty windows and a dirty glass railing. aLL throught the ship I noticed peeling veneer, broken foam faux gold leaf cupids etc, In our suite I found it ludicrous that a fairly nice birds eye veneer was used on cupboards and drawers and then old 1980s gold tone plastic handles attached which colour was worn off. Wardrobe door would not slide. Looking at the interior of other ships, this one was a decor disaster, and I'm not even fussy! SAFETY DRILL - i WAS pretty annoyed when we were hearded out onto the deck (though the temp was nice) and made to stand there for 20 minutes, while nothing happened, then a ridiculously simple safety blurb - how to put on a life jacket. (really??) and then stand there for a nother 10 minutes whjile nothing happens. Then a very loud horn (there go a few more of my aural cilia) and we're apparently allowed to go. FOOD: tHERE are 3 main areas to eat. a) the communal eat what you want, as much as you want, wheneve you want. (Except you can't, because it's not open all the time, only the pizza, tea and coffee is.) b) The posh restaurant upstairs. c) the main restaurant comprising of 2 levels. The food was ok. Pretty good, acceptable. I don't want to make it sound great. It was fresh enough,a nd there was plenty of it. We ate at all 3 places. POSH RESTAURANT; we booked in very early. Months ago. When we arrived we were annoyed that there was not a window table as we'd asked. "Sorry, we don't do that' he said. Why book then?? He said first come first served. Again...why book then? Food was nice, but my lobster was way overcooked. I'd say in a warmer or something for a while. It was even tough to cut. (It was my one splurge dinner.) Sides were ordered. Broccoli. 2 tiny pieces of broccoli. (If I'd known that I would have order 4 serves!!) and mash with wasabi for my husband. About 2 tablespoons of mash with no wasabi. I couldn't taste any. He couldn't taste any. So I'm saying the sides were a waste of effort. Big steak though. And tender. And we were asked "All OK?" "All good?" "Is food ok?" so many times, I lost count. Literally 20 times by 3-4 different people. It was sooooooo annoying. I had a mushroom entree which was delicious. Then the overcooked lobsters. Then a chocolate sphere, which I understood to be filled with something else..., actually it was all just chocolate, melted with melted chocolate, and with chocolate inside and chocolate smeared on the edge. ERgh. I love choc. But no counterpoint to give some contrast it was sickly. Hey chef, ever heard of raspberries? or orange? or even cream? Meals are $55 for choice of 3 courses. EMPIRE RESTAURANT: (THE middle one) Staff are tremendous. Work like trojans serving all the hundreds of people, sitting at decadently decorated tables in the ostentatious huge dining room. They're quick, efficient, and super friendly. The menu is not anything special. It has most of the food that is also served upstairs at the posh restaurant (for an exctra $30), and all of the food from the serve yourself buffet, but put on a plate for you. (free). You can choose what you want, multiple times if you want. So it's really like a buffet, but you can't see the food and someone else gets it for you. It's ok food though. Except I had bouillabaise last night which was just a broth with a few teeny bits of seafood chucked in at the last minute. And a cooked apple with lime pie inside, the apple was so tough I couldn't cut it, obviously not cooked enough, and my husband had one too, but it was only half the size!!! Breakfast is also held in this room. BUFFET: Welcome to cattle class. In many respects. Pushers, shovers, pigs. (sorry, but true. - I guess this style attracts it.) I enjoyed my couple of visits to the buffet as the food was fine, it was the people who weren't. Also, Carnival, your set up...organisation of food stations is abysmal. Identical lines of food from both sides, both converging inwards to the same place is ridiculous. Especially when that place is also the coffee and tea station. I enjoyed a cantina outside which did taco type things. It was fresh and interesting. There's an all day pizza place, but other than that, only tea coffee hot choc and something they called lemonade, but to us (Aussies) it's very strong sweet lemon cordial. It was hideous. Really, no soft drinks or even WATER!!! No juice either. I suppose you could get it from the bar if you wanted to. BARS: Speaking of bars...the inumerable multiple bars all over the ship. You couldn't escape them. Clearly the focus of attention for designers. 2/3 of the public areas ...at least...were bars. Maybe you like that.. I didn't. Why on earth would you drink inside a ship, when you could ...well...drink outside of one? And why is there a need for 7 or more bars? Bar people will not make drinks to order. One day, I went to get a cocktail. I wanted one without orange juice as I'm allergic to it. I asked for a cocktail off the list, but substitute the oj for coconut milk or something, as I like it creamy. Barman said no. I thought he was joking. He said can't do. I said 'What?" he said can't leave out orange juice. I said I don't want oj. He said I can't do. People around me are shaking their heads...what? why? pick something else. OK...pina colada but no ice. No. Can't do. (pina colada's aren't made like dacquiri, they're not icy, and he was making them like that.) No can't do. I asked him why, he just shook his head. I said, but I'm paying for it!!! So I had to make a complaint. I never ever complain. Long stoir short. Dep Head Barman explained. They won't make drinks to order. Too many people on board. (I'm thinking, why would you hire barmen that can't make drinks to order? the bars are never crowded because there's so many of them.) Also, apparently no coconut milk. Really? on a tropical cruise? They use pina colada mix. No pineapple juuice, no coconut cream. Just a stodgy looking mixture. ergh. NO WIFI - unbelievably, there is no wifi on the ship. (I'm not an idiot, I can work out why. - they do not want passengers on their phones or tablets for free, instead of bars and restaurants, casino and shops where they would be spending money.) For this reason also, there is NO NEWSAGENT, NO BOOKSHOP etc on board. They don't want you reading, when you could be drinking or gambling or otherwise spending more money!!! So after leaving sydney and my 4g carks it, I start to wonder. Where is the wifi. I get the Carnival Hub,a nd to my dismay it costs $72 PER PERSON to get 4 day cruise long middle of the road wifi. (not hispeed and not all sites, eg no youtube). You can switch devices, but not at the same time. So husband and I could not be on wifi at once unless we had two accounts. ARE YOU KIDDING ME? Even aeroplanes have wifi. Coober Pedy, in the desert of South Australia has wifi and that's 850 kilometres away from the nearest city. And you're telling me acruise ship, 10kms off coast, can't give wifi? It's because it's another cash grab. Pay for wifi, or pay to do something else. No entertainment for free on this ship. So we bought ONE wifi account, swapping devices, and only one of us using it at a time, when we needed to. however. IT WOULDN'T WORK IN OUR BEDROOM OR ON OUR BALCONY. Wifi is garbage on the ship. It's slow, and I don't know about you, I like lying in bed looking at emails whenI'm on hols. And I had to sit on the bed, as I couldn't sit on the slide wide sofa. But I couldn't get wifi in the bedroom. Soooooo annoying when I'd paid $72 for it. That's more than 2 months worth of wifi I pay at home! ENTERTAINMENT: As you may have observed, I'm not a fan of 24 hour drinking, gambling or eating. I naively expected there to be entertainment on board. Adult entertaiment. Not "ADULT" but for adults. Not bean bag tossing. Not the hairy chest competition. :/ NOT a lecture about ...wait for it....wrinkles. I didn't want to have my photo taken, I can do that. I would have played trivia or even bingo in a pinch, but these more fun games were held in random spaces in side passages in a few seats in a cafe with people filing past and talking through them. It was impossible. Adn it wasn't for grown ups so kids were running around and talking. Seriously? Think about it. Can't hear the question, can't hear the answer. No point. So...THINGS TO DO. Virtually nothing. Unless you like drinking eating or gambling or spending money on rubbish. There are shops (jewellery, souvenirs, photos.) tHAT'S it. There are theme nights, if you're willing to risk your hearing. An 80s night for this cruise. Nothing else going. So if it's raining or windy, be aware. You will be very very bored. No internet, no books, tiny pools, no activities worth doing. Just a thought...Carnival. Try some FREE activities. What about a 'get fit' class on the deck. What about an 'All about Moreton Island' exhibition for 2 days ont he way there, and an 'all about the ocean' exhbition on the way back. What about a singalong, a talent show, a cooking exhibition. What about a FREE tour of the engine room (you had to pay). What about a mini borrow-library? A music room? A makeup show. The activities were pathetic and cash grabs, and here's the worst of them. ART AUCTION: There was the most bizarre art show I have ever witnessed. And being an artist myself, I have witnessed plenty, including some pretty odd ones. The organiser was a woman who spoke 3.75 x the speed of sound. Even when she was speaking 'normally'. People were sniggering behind their hands at her. She needs to take something to slow her up a bit. Around 30 minutes of blurb on how, why, who and when, would have been soporific, but for the voice of Speedy Gonzales. she informed us that SHE would determine the starting price, NOT the buyers who usually start an auction. (OK....), and SHE would put in bids whenever she felt necessary. (??? OK......) And the starting bid for the first piece of work was $6000. Six Grand. Did I hear correctly? or have my ears lost 75% hearing due to the ridiculous noise of the music in all the bars? You might not flinch at that. But the 'work', was done in highlighter and permanent marker. In fact, I have never seen such a flagrant upsell, overqualifying sales pitch for such utter rubbish in all my life. The 'works', were clearly up to 20 years old, absolutely revolting pictures, sad huge old gold tone wooden frames bashed and beaten, and reused over and over agiain, with the work begin recycled for cruise after cruise, until some idiot buys it. at $6000. I would say none of the work was painted in Australia. It6 looked like 1980s American junk store stuff. Oh boy. To add insult to injury, a 'free' glass of champagne and orange was offered just before the auction to soften the wallets of the numbskulls who were considering a hefty purchase. Only to be outbid by the seller, who could put in a bid over you to bid you up. Leaving you bidding against yourself. They called it 'collecting'. You can collect art from your cruises. People. People. Do yourself a favour. Go to Saint Vincent de Paul op shop. Pick up the same type of thing for $4 and be done with it. Or better, go to the art show of a local community Art Society and pick up a beautiful artwork recently painted, with genuine provenance, and the blessing of the artist, in a clean and modern frame. $500 should buy you a real cracker! PUBLIC AREAS: did I mention the music? No relaxing music, just super loud, aggravating ear pounding music. In all the bars, and pool areas. All the time. Even the accoustic guitar guy, who was the best of them, was sooooooo loud I wouldn't have put my children in the pool near him. No relaxing anywhere there. Nup. SPEAKING OF POOLS: Not pools. small spa style areas. They LOOK like pools in the pictures because of the huge overflow areas, like paddle areas about 1" deep, but which take up 2/3 of the pool area. The pools themselves are minute. About 4-5 metres long adn 2-3 metres wide. It would fit 20 people in max. No self respecting adult is going to get into a pool that small with 100 kids trying to get in. There is a 'serenity' area which has an even smaller pool. Think about it. Thousands of people. tiny tiny pools. I didnt travel with my older chldren, thank goodness. they would have been bored out of their trees. MORETON ISLAND. We loved it. We took our snorkel gear and walked the 2kms or whatever it is up to the wrecks and swam around on them looking at the gorgeous sea life. Then found a quiet sushi bar and bought an Asahi and a sushi. OH! I almost forgot. THE SHUTTLE BOAT. How could I forget that. It was an exciting experience to say the least. The WAITING: We were told we could o over at any time. We left at 9.50. We didn't ACTUALLY leave until 11.10am. Why? because there were tiny shuttle boats, and so few of them, and we were all herded into the auditorium with numbers, waiting our turn. It took over an hour for our turn. Really? There has to be a better way. The cruise director made it sound like we were SOOOO lucky to be getting on "Now for lucky 38. If you're 38 you can go to the island!!" It was ridiculous. At least have some entertainment for the 400 or so people all waiting to leave. the DRIVER: Picture this. You give your $150,000 car to your 14 year old to drive up to the shops and back. That's what it felt like. On the return trip, our boat driver was so pitiful it beggared belief. My husband is a Master 5 ticket holder, meaning he can drive BIG boats. He felt like he should go and offer assistance he was so pathetic. First, he zigzagged his way through the passage with reverse thrusters every time he needed to slow or turn. (use twice as much fuel and spin the boat around erratically, over steering to compensate.) It took 10x longer to get back than it did to come over. Worst, when we came alongside the ship, he tried to reverse it again, it should have taken around 12 seconds, with maybe 3 manouvres. It was a fairly calm sea. He botched it so badly the boat spun around 360 degrees TWICE! another boat came in, instead, probably to show the driver how to do it. (aka don't reverse up, just drive up to it!!) our driver still did not do that, mucking around over steering and reversing, and ultimately going forward, but so poorly he crashed into the SHIP!! All the passengers screamed, and while I knew nothing would happen, the sound was tremendous and the other passengers scared. Crew were standing on the ship watching the pitiful attempt, in disbelief. There was even a small vessel coming in, a bumpered vessel like a 'pusher', to help 'push' the shuttle into position. It was atrocious. And terrible of Carnival to hire boat drivers in charge of their passengers who have no skill and put lives at risk. They should be ashamed. You may have figured this kind of cruise is not for me. I have done many things like this, and don't get seasick. But I was dismayed at this cruise. It was a cash grab pure and simple. Only the staff saved it. Most of them anyway. They were helpful and worked hard. Probably don't get paid enough for the hard work they do. Most were overseas workers from the Philippines or Russia. Read Less
Sail Date April 2019
My husband and I thought it to be a great idea to spend the Christmas holidays onboard a luxury cruise ship, Oh dear what a mistake. Forget luxury .It was a disaster right from the beginning with a filthy state room. The food was awful ... Read More
My husband and I thought it to be a great idea to spend the Christmas holidays onboard a luxury cruise ship, Oh dear what a mistake. Forget luxury .It was a disaster right from the beginning with a filthy state room. The food was awful with mostly the same menu everyday for breakfast, lunch and dinner at the buffet. The dining room also seemed to have the same menu each night and certainly not to a standard we had expected and the service was terrible, The entertainment was practically non-existent during the day apart from a 30minute quiz session and only 3 shows on a 10 day cruise and out of the three one was a rock show, certainly not our cup of tea. Any purchases onboard whether it be alcohol or lollies was very expensive. To top it all Noumea is a very scruffy place and it cost us $50 to get there and $100 for lunch and one drink each. Lifou is disgustingly filthy and a tiny beach. With all the beautiful beaches we have in Australia it is silly to go to these awful places. Read Less
Sail Date December 2018
The cruise we took with Carnival was aboard the Legend, to Fiji and New Caledonia, over 11 nights. The condition of the ship is atrocious, and we never felt completely safe. There were many times we seriously considered disembarking ... Read More
The cruise we took with Carnival was aboard the Legend, to Fiji and New Caledonia, over 11 nights. The condition of the ship is atrocious, and we never felt completely safe. There were many times we seriously considered disembarking early and simply flying home. There are major safety issues with this ship, if you decide to travel on the Carnival Legend, please be careful. There are smashed windows, rust inside, and an overall grubby feeling to everything, but the biggest safety issue however is the outside railings. They have, at certain intervals, gates in the railings, and these are secured, not with huge safety locks as one might think, not even with a padlock, but with a barrel bolt. Yep, the very thing keeping you from opening the gate and jumping or toppling overboard is a very unsafe barrel bolt. That anyone can open. I passed by some kids playing with it! Luckily their mum was watching and was able to avert a disaster, but seriously!? Carnival Cruises can you say lawsuit waiting to happen?! The stateroom we had was very dated, with numerous issues. The wardrobe doors didn't shut properly, which isn't a problem on land, but at sea all you hear all night long is the thud, thud, thud of the door as the boat rocks! The beds were very old, and one of them was on a permanent slope towards the floor. The pillows were incredibly uncomfortable, and no variations of soft or hard, they were all the same. We also had paint peeling, drawers slightly warped, and other cosmetic issues. The big issue I had with this room however, was the layout. The room is essentially a rectangle, the bathroom is tucked into one corner, and the door opens straight into the bedroom, shining the light onto the bed. Big design flaw. The best thing about cruising, so I have been told, is the food. Sadly, this is not the case on the Carnival Legend, where the food is bland, tasteless, monotonous, and, if you can find something to eat you are lucky! The food has a very heavy Asian influence, and everything is very heavily spiced. There is one restaurant onboard, Truffles, which is not open every day. There are essentially three options for mains, a chicken schnitzel with chips or mashed potato; grilled steak with chips or mashed potato; or a beef and mushroom pie with chips or mashed potato. Riveting stuff. Sides consist of glazed carrot chunks, chips, baked potato, mashed potato, or green beans in a vinaigrette. The dessert we tried was horrible, consisting of flavours that should never be mixed together. If you don't want to eat in the restaurant, there are other options. There is a Guy's Burger Joint aboard, we ate there once, and it was so bad we left our plate untouched save for a bite or two. There is a taco bar, although the only serve soft tacos, not the hard shell ones. My son ate there once and said it was ok. There is a 24 hour pizza bar, and although it is very hit or miss as to how burnt or raw yours will be, the pizza is mostly edible. And then you come to the most confusing buffet I have ever seen. First off, it does not flow in any logical manner, everything is sectioned off, so you constantly need to line up and quite often miss parts altogether. My son loves a good buffet, unfortunately for him, this was not a good buffet. What was meant to be hot wasn't, and what was meant to be cold wasn't. Again the food was boring, and all the same. There was no usual buffet suspects, and the lines were insane! There was one roast meat on offer at any time, unlike most buffets giving a variety, and the dessert here was just tragic, and always on the burnt side. Weird. The Swirls ice cream bar was just a help yourself soft serve, and every time we went past it was filthy. What really struck me though was the obvious lack of any fruit and vegetables onboard. In Australia, we have vegetables or a salad with every dinner, and most cooked lunches. And fruit or fruit salad several times a day. So to be without any fruit or vegetables for so long was really quite hard. The staff on the Carnival Legend were, with the exception of a few, quite rude and disinterested. They are obviously not bight on customer service training. We had Monis and Ernest as room stewards, which was fine. I think they did the best they could have, obviously it is not their fault the room is in need of repairs. Our waiter was Ari and he was quite lovely, always on top of his section and what the tables needed. The people at Guest Services were completely useless, no matter what the question was, they had no answer. Very frustrating! This was literally the most boring two weeks of our life, there is nothing to do on this cruise ship. I found it quite baffling that as a cruise line that claims to be family fun, most of the activities are for the over 18 group. What are you supposed to do on a family holiday? Dump your kids in a kids club and then have fun by yourself? Weird, and not what I would consider a family holiday. There are numerous bars and a casino, and they offer two stage shows each night. There are endless games of trivia, and a very small library. There is a tiny games arcade (costs between AUD$1.25 and AUD$3.50 per game), a couple of ping pong tables, a basketball court and a mini golf course. Carnival Legend claims to have a Build A Bear Workshop aboard, what they really have is twice a cruise they set up a stand for Build a Bear. The price is exactly the same as it is shoreside, the only exclusive item is a Carnival t-shirt for your bear. Seriously, skip the queue and do it in Brisbane, Sydney, Adelaide or any of the other locations we have in Australia. The cost of the Carnival Legend was really expensive, when you consider it is a no frills bottom of the heap budget cruise. These prices are the total amount I paid, for two adults, as my son is no longer considered a child, despite only just having turned 13. The cruise itself was AUD$2000. Knowing what I know now, I would never consider even paying half of that amount. Nothing is included in that amount, not even the movies on your TV are included, those need to be purchased at $5 each. Rip off! Four shore excursions was AUD$459.92. I purchased the Bottomless Bubbles drink package for AUD$140.25. and an internet package for AUD$229, which I think was money well spent as at least then we had something to do in the form of YouTube and Facebook. I had ordered Faster To The Fun, for an extra AUD$175, and what a rip off! The room wasn't ready until nearly 8pm, as well as the luggage, and every time we went to our dedicated queue at guest services, the teller wasn't there, so we had to queue and wait for a regular teller to become free. I went there to book my shore excursions, which apparently you can do, only to be told by Catalina, who said she was the manager of guest services, that I was unable to do that here, and would need to queue up in the shore excursions queue to be served! As it was 11:30am and the queue was insane, we didn't bother. Numerous issues with this optional package, if you are thinking of getting it, don't bother! On top of that, I was overcharged AUD$534.50. When I approached the Guest Services desk, I was told that there was no one onboard who can handle a complaint, but that after the cruise finished I would be sent a post cruise survey, and could put all the details in there and ask for an adjustment. Surprise surprise, when I did that I was told that there is nothing they can do, as I should have raised the issue while I was onboard! So in other words, I won't see that money again. There were so many things about the Carnival Legend that simply horrified me, and made me feel quite unsafe while aboard, and it is this reason alone that I would never consider travelling with Carnival Legend again. The fact that there is no customer service, and getting a refund on money that they overcharged me is apparently impossible, is the reason I would never consider Carnival Cruises again. I'm afraid I am old fashioned like that, I like my customer service customer focused. Read Less
Sail Date October 2018
Having cruised before, I was really excited about taking my adult daughter on her first cruise. This trip was so disappointing. I had heard of the queues on cruise ships but never experienced them until this trip. A diabolical nightmare ... Read More
Having cruised before, I was really excited about taking my adult daughter on her first cruise. This trip was so disappointing. I had heard of the queues on cruise ships but never experienced them until this trip. A diabolical nightmare embarking and a line wait for absolutely everything. The only time we didn't wait for anything was attending a show and I was stunned to see the theatre half empty. The ship's decor is very dark and gloomy and an ugly brown greets you everywhere. The service was appalling! I've cruised before where a smile greets you everywhere and you're never without someone asking if you need a refill. Staff on this ship all looked emotionless and appeared to walk around with broom and shovel but never doing anything. We saw our cabin attendant ONCE when we boarded and never again. One day our room wasn't even attended to from how we left it in the morning. The food was bland and tasteless. Service again in the buffet emotionless and dull. Can't fault one waiter Coco in the dining room who was a bundle of energy and delightful. Cabin also dark and gloomy. We had an extended balcony and the door didn't shut properly so we put up with a howling whistle for the whole cruise. Asked someone to look at it - they looked at it and that's all they did. Paid for the steak restaurant one night and my daughter was violently ill that night from whatever she ate. An expensive cruise where you paid for absolutely anything extra. Couldn't wait to get off and won't be cruising with Carnival again that's for sure. Read Less
Sail Date July 2018
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming ... Read More
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming and heavy - not for a fun cruise. Rooms were large and good. Food not too good in fact they ran our of a lot of items. No marmalade jam. No english muffins - these were on the dining room menu. They weren't brought on board when cruise started from Sydney. Commercial bread - not made on the ship and the dinner rolls when microwaved for dinner came out as little bricks. Even when boarding and departing the process wass terrible., Who ever decided to leave all the luggage in the elevator areas need t review who this should be done. Perhaps they should go on other cruise lines to see how smooth this process can be for the passengers. Shore excursions was not easy - we had to find our own way to the buses and then had to wait for latecomers - so the trips we shorter than advertised. Other cruise lines have all the passengers waiting in a specific area, tagged then escorted to the waiting vehicles. Way to go!!!. Entertainment was geared for children - nothing for adults until; the 15th day of a 17th day cruise. My husband was bored out of his mind. Couldn't arrive in Honolulu fast enough. I can say a lot more - but I think the above is sufficient. Read Less
Sail Date April 2018
Our experience has been disgusting. Sold as a kids friendly cruise which was NOT. Thousands of families and only one small kids club with few old toys and about 5 supervisors. Overcrowded and scary, our kids refused to stay there. ... Read More
Our experience has been disgusting. Sold as a kids friendly cruise which was NOT. Thousands of families and only one small kids club with few old toys and about 5 supervisors. Overcrowded and scary, our kids refused to stay there. Food was so bad, very cheap stuff and the quality was below average, not even the ice cream at the pool was eatable, not even mention the burgers of “dog meat”.. was disgusting. Cabin is not properly clean and unless you ask for fresh linen no one is gonna change anything. At the evening restaurant we had our waiter who was very full of himself, you felt shy to ask for something he was rude and seemed like he wasn’t happy to be there and do his job. We reported the issue to the staff at “concierge” who said there was not much they could do about it. After coming back we send an email with all our concerns to the management of carnival cruise who replied back that for them everything was fine... like saying who cares... Read Less
Sail Date March 2018
NOT kids friendly at all, one scary overcrowded kids club and not even clean, our kids refused to stay there. Ship run down poor in cleanliness and food was below average, disgusting.. Staff in the restaurant "Serguei" was ... Read More
NOT kids friendly at all, one scary overcrowded kids club and not even clean, our kids refused to stay there. Ship run down poor in cleanliness and food was below average, disgusting.. Staff in the restaurant "Serguei" was our waiter very moody and rude most of the time Rip off excursion, before arriving to New Caledonia they sell you on board ticket for the shuttle service on the island, some aboriginal people come to pick you up with very old vans and if you ask them the price for direct purchase is less than half of what we were charged. Do not even think about complain on board since they don't even care and don't send an email afterwards complaining because they will say that there is not much they can do about it. WE DO NOT RECOMMEND THIS CRUISE TO ANYONE, IS NOT A HOLIDAY IT'S A SHAME, VERY VERY VERY LOW LEVEL Read Less
Sail Date March 2018
Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour ... Read More
Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour pizza stand contained 2 workers, workers who were extremely overworked and resulted in customers waiting 30-40 minutes for just a pizza. The tv's in cabin rooms contain very limited channels and movies are forced to be bought, then re-bought afterwards when finished, plainly sucking money from their customers. In comparison to similar cruises such as Princess Cruises, the Carnival Legend's food, service, staff and pricing is extremely poor and changes most definitely must be applied. My family and i are undoubtedly not returning as we have been met with utter disappointment, the Carnival Cruise has failed to meet their high ratings and has left a dreadful reputation in all my friends' and i's eyes. Read Less
Sail Date January 2018
Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour ... Read More
Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour pizza stand contained 2 workers, workers who were extremely overworked and resulted in customers waiting 30-40 minutes for just a pizza. The tv's in cabin rooms contain very limited channels and movies are forced to be bought, then re-bought afterwards when finished, plainly sucking money from their customers. In comparison to similar cruises such as Princess Cruises, the Carnival Legend's food, service, staff and pricing is extremely poor and changes most definitely must be applied. My family and i are undoubtedly not returning as we have been met with utter disappointment, the Carnival Cruise has failed to meet their high ratings and has left a dreadful reputation in all my friends' and i's eyes. Read Less
Sail Date January 2018
Planned a family cruise to pacific on Carnival legend - the FUN ship for families. Cruise was ruined by discourteous restaurant staff who took it upon themselves to discriminate on dress standards of passengers according to their ... Read More
Planned a family cruise to pacific on Carnival legend - the FUN ship for families. Cruise was ruined by discourteous restaurant staff who took it upon themselves to discriminate on dress standards of passengers according to their personal whims. I never returned to restaurant for remainder of cruise (for four days) because of this. Planned family dinners were ruined because of their attitude. Guest services attempted to appease us with chocolate like we are children despite being fully aware I am in my senior years. Are they dreaming . . . Destinations were a disappointment, entertainment was a bunch of amateurs. The ship was old in need of refurbishment, over crowded and lacked sufficient facilities to accomodate all guest. The whole cruise was is aimed as a money grabbing exercise and was overly expensive for what it offered. It would have been far better to book a two week fly/stay vacation at a five star resort in a tropical location. I speak from experience when I say there are far better holidays to be had than cruising on a boat. I can only look back on the Carnival Legend - as a ship of MISERY for families. Read Less
Sail Date December 2017
Food was always cold and very limited seating....very poor....the noise from the band was horrible...when we complained we go offered ear plugs and told to suck it up Victoria beer was $8.25 a 375 ml can If you want to be ripped ... Read More
Food was always cold and very limited seating....very poor....the noise from the band was horrible...when we complained we go offered ear plugs and told to suck it up Victoria beer was $8.25 a 375 ml can If you want to be ripped off and treated like a dog then this is the cruise for you! And the last night we got charged $26 Aus for a towel we didn't return...we never even used the pool towels provided....we called them and got told it was a mistake Upon disembarking we informed everyone we spoke too and theygot charged the same for no reason also I'm taking this up with the accc and a current affair if you got money stolen off you don't them aswell for a class action 2800 passengers x $26 be aware of the thieves There are better cruises around that treat you with respect and good food AVOID THIS ONE Read Less
Sail Date March 2017
The room service was very good. Ketut our room stuard was fantastic he was extremely nice and very helpful. The on board experience is marketed as a "Relaxing Family Holiday", this is a total lie. My Wife and I along with our ... Read More
The room service was very good. Ketut our room stuard was fantastic he was extremely nice and very helpful. The on board experience is marketed as a "Relaxing Family Holiday", this is a total lie. My Wife and I along with our two children and two other family members spent around $9000 for this so called "Relaxing Family Holiday" and when onboard spent more time being spoken to rudely by Staff and putting up with the unsupervised children of "Drunks"! The children where allowed to run all over the ship with no supervision at all while their parents were Gambling &/or Drinking. As for the Staff, after purchasing the so called "Endless Bubbles" package and then purchasing drink containers from the bar they wouldn't refill the containers completely so what was he point!!!!! The on shore excursions where another attempt to gouge a huge hole in the passengers pocket for absolutely minimal activities. $155 per person for a swim at the beach, a walk through a local market and an hour long bus ride. Great value for money, NOT!!!! Bingo on board was a great money maker for Carnival but a big disappointment for the passengers. While at Bingo on the first sea day we where told that prize values would increase over the voyage, at $35 per person( for 4 line games and 1 full game) and an auditorium with around 300 to 500++ people each occasion it was held. Very disappointing. Then after all that happened I went with one of my sons on the last day of the cruise to purchased a watch for him for several hundred dollars. While doing this I saw a watch that court my eye and decided to purchase the watch for myself. At the counter I was informed that I would have to put more money on my "sale & sign" card to complete the purchase an that the watch would be held for me until later that evening. I went and spoke with my wife when she was finished making a Bear with our youngest son, and then lined up to finalise our account and to put enough funds on he card to complete the purchase of the watch. After doing this I went up to complete the purchase when I noticed that a different salesman was resizing and selling the watch that was on hold for me. I informed him that I had that watch on hold for me and had come to complete the sale, he said no he had just sold it to another person and that, "that was that". To say that he was very rude and not at all helpful would be an understatement. Extremely disappointed that several years of our Savings, that we had worked very hard for, were wasted and that we were treated so poorly after having paid so much. I would not recommend this "Ship or Company"' to anyone who is after a family experience!!! Read Less
Sail Date March 2017
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