I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less

It was for a family celebration the buffet food was terribly the crew that was serving the food hardly spoken a word and I went I mean hardly spoke a word I don't mean couldn't speak English I mean did not say a word. At least they didn't in the buffet areas if you went to get the Mexican all the burgers no hello no nothing they just stared at you like you were idiot, no alcohol packages and the food in the dinning room was the same most night or didn't have much variety and very small portions..... The ship itself was was swarming with kid in all the bars and casino even at 1am with the only place that was supposed to be adults only The Serenity lounge was placed below the water slides at the front of the ship so you can still hear screaming kids the entire time The safety drill at the time of disembarking was very unorganised if you hadn't been on a cruise before you wouldn't even know what you were doing there we stood on the outside of the ship for over an hour just so they can show you how to put on a life vest that was it ridiculous!!!! As for the activities on board there was over 50 activities a day but you could not participate in pretty much anything without children around even in the comedy shows Read Less

If you are expecting variety, pleasant atmosphere, entertainment, luxury, relaxation, or well maintained facilities, EVEN wifi, you'll be in for a nasty shock. This was our first cruise. We will NOT be going back to Carnival cruises ever again. Our cruise was just a 4 dayer to Moreton Island. It's fortunate my husband and I can entertain ourselves, because this cruiseline is geared towards a) little children who don't know any better b) people who like to be in bars for 26 hours a day c) those with bad hearing d) dummies who would pay for things that should be freely available and e)....ah...shall I say less than your average sort of person. BOARDING: We had priority boarding. It went quite well. We arrived at 11am and boarded at 11.10. The problem was, our room was supposed to be one of the first ready, and it wasn't. No where near. We had nothing to do for 2 hours + while it was sorted. In fact, doors to accommodation were closed, with signes on Do Not Enter, until 1.30. Even then, ours was still locked and incomplete with no card to get in. Apparently we should have been able to get in early. So we had to hang around, lucky Sydney was so pretty to look at. CABIN: Our room was nice, we'd paid extra for a vista suite, one of the most roomy cabins in the ship, aft. Very nice, and nice and clean thanks to our very nice lady, Sunny, who was one of the few highlights of the cruise. The balcony was dirty and glass filthy. Don't expect a roomy suite, it's still a little cramped, but to be expected. It has a very nice balcony, wrap around the stern. Worth the money for the view and the 'get away from it all'. It had a delicious bed,...that's one of the 'dot' ratings. Pillows annoying, but the bed was lovely. The room had curtains on rails which swung and squeaked after every trough and wave. Try that when you're going to sleep??? Door to the bathroom kept swinging too. The lights, which dimmed if held pressed, were a nightmare to navigate. all over the place and which ones did which was a mystery. Plenty of hanging space and drawers (if you need that sort of thing), a big bathroom, if you need THAT sort of thing. Stupid shower water mixer, obviously people are scalded by it, because there was a sign on the wall. I hate combo faucet/shower heads where you have to press or pull the button to choose. A small lounge area with TVs, one chair had back wheels missing, never could work out if on purpose so it leaned back, or not. Lounge was diabolical. FAR to wide to sit leaning back, and vinyl, so you slipped when you tried. No cushions. If you're only 157cm, (5'2") it was ridiculous. Bottles of water cost $4.50 each. Not even one for free. Hmmmm. I'm beginning to start to wonder. DECOR: of the ship......oLD FASHIONED TACK. oh me..oh my. Think a cross between a bad Buckingham Palace / Titanic / Op shop - and you'll get my drift. (pardon the pun). ANY level surface was patterned with faux 1930s patterns. Nauseating carpet patterns, golden cupids and fat GOLD heads, swirls and glass and pretend copper and brass, wood veneer, and giant chandeliers and claw footed furniture. Oh, and my personal favourite.....the fake frescos of nude gods, goddesses, angels and just...well just naked people badly painted ...actually really HORRIBLY painted, all over the ceilings and on multiple rondels around the walls. Add to that the framed artwork...matching I'll add....of (yes you guessed it) more naked people, very ordinary artworks of things like greek gods. In our suite, Venus was being fondled by Cupid. It was pedophilic. I can't understand why someone let that be hung in a room! You've no idea how off-putting it was to wake up to that huge poster every morning. the artist should be shot. So should the decorator. It was the most hideous attempt at vintage glamour I've ever seen. TACKY. Ostentatious Tack. MAINTENANCE: The outside of the ship was not much better. I was literally scared that the balcony of our room might fall off, there was so much rust under the paint. The RAILING was stuck on top of the old one, which was warped, peeeling and rusted. The glass along the railing was absolutely filthy, as were our cabin windows. That's a shame since you could see nothing when inside the cabin, looking through dirty windows and a dirty glass railing. aLL throught the ship I noticed peeling veneer, broken foam faux gold leaf cupids etc, In our suite I found it ludicrous that a fairly nice birds eye veneer was used on cupboards and drawers and then old 1980s gold tone plastic handles attached which colour was worn off. Wardrobe door would not slide. Looking at the interior of other ships, this one was a decor disaster, and I'm not even fussy! SAFETY DRILL - i WAS pretty annoyed when we were hearded out onto the deck (though the temp was nice) and made to stand there for 20 minutes, while nothing happened, then a ridiculously simple safety blurb - how to put on a life jacket. (really??) and then stand there for a nother 10 minutes whjile nothing happens. Then a very loud horn (there go a few more of my aural cilia) and we're apparently allowed to go. FOOD: tHERE are 3 main areas to eat. a) the communal eat what you want, as much as you want, wheneve you want. (Except you can't, because it's not open all the time, only the pizza, tea and coffee is.) b) The posh restaurant upstairs. c) the main restaurant comprising of 2 levels. The food was ok. Pretty good, acceptable. I don't want to make it sound great. It was fresh enough,a nd there was plenty of it. We ate at all 3 places. POSH RESTAURANT; we booked in very early. Months ago. When we arrived we were annoyed that there was not a window table as we'd asked. "Sorry, we don't do that' he said. Why book then?? He said first come first served. Again...why book then? Food was nice, but my lobster was way overcooked. I'd say in a warmer or something for a while. It was even tough to cut. (It was my one splurge dinner.) Sides were ordered. Broccoli. 2 tiny pieces of broccoli. (If I'd known that I would have order 4 serves!!) and mash with wasabi for my husband. About 2 tablespoons of mash with no wasabi. I couldn't taste any. He couldn't taste any. So I'm saying the sides were a waste of effort. Big steak though. And tender. And we were asked "All OK?" "All good?" "Is food ok?" so many times, I lost count. Literally 20 times by 3-4 different people. It was sooooooo annoying. I had a mushroom entree which was delicious. Then the overcooked lobsters. Then a chocolate sphere, which I understood to be filled with something else..., actually it was all just chocolate, melted with melted chocolate, and with chocolate inside and chocolate smeared on the edge. ERgh. I love choc. But no counterpoint to give some contrast it was sickly. Hey chef, ever heard of raspberries? or orange? or even cream? Meals are $55 for choice of 3 courses. EMPIRE RESTAURANT: (THE middle one) Staff are tremendous. Work like trojans serving all the hundreds of people, sitting at decadently decorated tables in the ostentatious huge dining room. They're quick, efficient, and super friendly. The menu is not anything special. It has most of the food that is also served upstairs at the posh restaurant (for an exctra $30), and all of the food from the serve yourself buffet, but put on a plate for you. (free). You can choose what you want, multiple times if you want. So it's really like a buffet, but you can't see the food and someone else gets it for you. It's ok food though. Except I had bouillabaise last night which was just a broth with a few teeny bits of seafood chucked in at the last minute. And a cooked apple with lime pie inside, the apple was so tough I couldn't cut it, obviously not cooked enough, and my husband had one too, but it was only half the size!!! Breakfast is also held in this room. BUFFET: Welcome to cattle class. In many respects. Pushers, shovers, pigs. (sorry, but true. - I guess this style attracts it.) I enjoyed my couple of visits to the buffet as the food was fine, it was the people who weren't. Also, Carnival, your set up...organisation of food stations is abysmal. Identical lines of food from both sides, both converging inwards to the same place is ridiculous. Especially when that place is also the coffee and tea station. I enjoyed a cantina outside which did taco type things. It was fresh and interesting. There's an all day pizza place, but other than that, only tea coffee hot choc and something they called lemonade, but to us (Aussies) it's very strong sweet lemon cordial. It was hideous. Really, no soft drinks or even WATER!!! No juice either. I suppose you could get it from the bar if you wanted to. BARS: Speaking of bars...the inumerable multiple bars all over the ship. You couldn't escape them. Clearly the focus of attention for designers. 2/3 of the public areas ...at least...were bars. Maybe you like that.. I didn't. Why on earth would you drink inside a ship, when you could ...well...drink outside of one? And why is there a need for 7 or more bars? Bar people will not make drinks to order. One day, I went to get a cocktail. I wanted one without orange juice as I'm allergic to it. I asked for a cocktail off the list, but substitute the oj for coconut milk or something, as I like it creamy. Barman said no. I thought he was joking. He said can't do. I said 'What?" he said can't leave out orange juice. I said I don't want oj. He said I can't do. People around me are shaking their heads...what? why? pick something else. OK...pina colada but no ice. No. Can't do. (pina colada's aren't made like dacquiri, they're not icy, and he was making them like that.) No can't do. I asked him why, he just shook his head. I said, but I'm paying for it!!! So I had to make a complaint. I never ever complain. Long stoir short. Dep Head Barman explained. They won't make drinks to order. Too many people on board. (I'm thinking, why would you hire barmen that can't make drinks to order? the bars are never crowded because there's so many of them.) Also, apparently no coconut milk. Really? on a tropical cruise? They use pina colada mix. No pineapple juuice, no coconut cream. Just a stodgy looking mixture. ergh. NO WIFI - unbelievably, there is no wifi on the ship. (I'm not an idiot, I can work out why. - they do not want passengers on their phones or tablets for free, instead of bars and restaurants, casino and shops where they would be spending money.) For this reason also, there is NO NEWSAGENT, NO BOOKSHOP etc on board. They don't want you reading, when you could be drinking or gambling or otherwise spending more money!!! So after leaving sydney and my 4g carks it, I start to wonder. Where is the wifi. I get the Carnival Hub,a nd to my dismay it costs $72 PER PERSON to get 4 day cruise long middle of the road wifi. (not hispeed and not all sites, eg no youtube). You can switch devices, but not at the same time. So husband and I could not be on wifi at once unless we had two accounts. ARE YOU KIDDING ME? Even aeroplanes have wifi. Coober Pedy, in the desert of South Australia has wifi and that's 850 kilometres away from the nearest city. And you're telling me acruise ship, 10kms off coast, can't give wifi? It's because it's another cash grab. Pay for wifi, or pay to do something else. No entertainment for free on this ship. So we bought ONE wifi account, swapping devices, and only one of us using it at a time, when we needed to. however. IT WOULDN'T WORK IN OUR BEDROOM OR ON OUR BALCONY. Wifi is garbage on the ship. It's slow, and I don't know about you, I like lying in bed looking at emails whenI'm on hols. And I had to sit on the bed, as I couldn't sit on the slide wide sofa. But I couldn't get wifi in the bedroom. Soooooo annoying when I'd paid $72 for it. That's more than 2 months worth of wifi I pay at home! ENTERTAINMENT: As you may have observed, I'm not a fan of 24 hour drinking, gambling or eating. I naively expected there to be entertainment on board. Adult entertaiment. Not "ADULT" but for adults. Not bean bag tossing. Not the hairy chest competition. :/ NOT a lecture about ...wait for it....wrinkles. I didn't want to have my photo taken, I can do that. I would have played trivia or even bingo in a pinch, but these more fun games were held in random spaces in side passages in a few seats in a cafe with people filing past and talking through them. It was impossible. Adn it wasn't for grown ups so kids were running around and talking. Seriously? Think about it. Can't hear the question, can't hear the answer. No point. So...THINGS TO DO. Virtually nothing. Unless you like drinking eating or gambling or spending money on rubbish. There are shops (jewellery, souvenirs, photos.) tHAT'S it. There are theme nights, if you're willing to risk your hearing. An 80s night for this cruise. Nothing else going. So if it's raining or windy, be aware. You will be very very bored. No internet, no books, tiny pools, no activities worth doing. Just a thought...Carnival. Try some FREE activities. What about a 'get fit' class on the deck. What about an 'All about Moreton Island' exhibition for 2 days ont he way there, and an 'all about the ocean' exhbition on the way back. What about a singalong, a talent show, a cooking exhibition. What about a FREE tour of the engine room (you had to pay). What about a mini borrow-library? A music room? A makeup show. The activities were pathetic and cash grabs, and here's the worst of them. ART AUCTION: There was the most bizarre art show I have ever witnessed. And being an artist myself, I have witnessed plenty, including some pretty odd ones. The organiser was a woman who spoke 3.75 x the speed of sound. Even when she was speaking 'normally'. People were sniggering behind their hands at her. She needs to take something to slow her up a bit. Around 30 minutes of blurb on how, why, who and when, would have been soporific, but for the voice of Speedy Gonzales. she informed us that SHE would determine the starting price, NOT the buyers who usually start an auction. (OK....), and SHE would put in bids whenever she felt necessary. (??? OK......) And the starting bid for the first piece of work was $6000. Six Grand. Did I hear correctly? or have my ears lost 75% hearing due to the ridiculous noise of the music in all the bars? You might not flinch at that. But the 'work', was done in highlighter and permanent marker. In fact, I have never seen such a flagrant upsell, overqualifying sales pitch for such utter rubbish in all my life. The 'works', were clearly up to 20 years old, absolutely revolting pictures, sad huge old gold tone wooden frames bashed and beaten, and reused over and over agiain, with the work begin recycled for cruise after cruise, until some idiot buys it. at $6000. I would say none of the work was painted in Australia. It6 looked like 1980s American junk store stuff. Oh boy. To add insult to injury, a 'free' glass of champagne and orange was offered just before the auction to soften the wallets of the numbskulls who were considering a hefty purchase. Only to be outbid by the seller, who could put in a bid over you to bid you up. Leaving you bidding against yourself. They called it 'collecting'. You can collect art from your cruises. People. People. Do yourself a favour. Go to Saint Vincent de Paul op shop. Pick up the same type of thing for $4 and be done with it. Or better, go to the art show of a local community Art Society and pick up a beautiful artwork recently painted, with genuine provenance, and the blessing of the artist, in a clean and modern frame. $500 should buy you a real cracker! PUBLIC AREAS: did I mention the music? No relaxing music, just super loud, aggravating ear pounding music. In all the bars, and pool areas. All the time. Even the accoustic guitar guy, who was the best of them, was sooooooo loud I wouldn't have put my children in the pool near him. No relaxing anywhere there. Nup. SPEAKING OF POOLS: Not pools. small spa style areas. They LOOK like pools in the pictures because of the huge overflow areas, like paddle areas about 1" deep, but which take up 2/3 of the pool area. The pools themselves are minute. About 4-5 metres long adn 2-3 metres wide. It would fit 20 people in max. No self respecting adult is going to get into a pool that small with 100 kids trying to get in. There is a 'serenity' area which has an even smaller pool. Think about it. Thousands of people. tiny tiny pools. I didnt travel with my older chldren, thank goodness. they would have been bored out of their trees. MORETON ISLAND. We loved it. We took our snorkel gear and walked the 2kms or whatever it is up to the wrecks and swam around on them looking at the gorgeous sea life. Then found a quiet sushi bar and bought an Asahi and a sushi. OH! I almost forgot. THE SHUTTLE BOAT. How could I forget that. It was an exciting experience to say the least. The WAITING: We were told we could o over at any time. We left at 9.50. We didn't ACTUALLY leave until 11.10am. Why? because there were tiny shuttle boats, and so few of them, and we were all herded into the auditorium with numbers, waiting our turn. It took over an hour for our turn. Really? There has to be a better way. The cruise director made it sound like we were SOOOO lucky to be getting on "Now for lucky 38. If you're 38 you can go to the island!!" It was ridiculous. At least have some entertainment for the 400 or so people all waiting to leave. the DRIVER: Picture this. You give your $150,000 car to your 14 year old to drive up to the shops and back. That's what it felt like. On the return trip, our boat driver was so pitiful it beggared belief. My husband is a Master 5 ticket holder, meaning he can drive BIG boats. He felt like he should go and offer assistance he was so pathetic. First, he zigzagged his way through the passage with reverse thrusters every time he needed to slow or turn. (use twice as much fuel and spin the boat around erratically, over steering to compensate.) It took 10x longer to get back than it did to come over. Worst, when we came alongside the ship, he tried to reverse it again, it should have taken around 12 seconds, with maybe 3 manouvres. It was a fairly calm sea. He botched it so badly the boat spun around 360 degrees TWICE! another boat came in, instead, probably to show the driver how to do it. (aka don't reverse up, just drive up to it!!) our driver still did not do that, mucking around over steering and reversing, and ultimately going forward, but so poorly he crashed into the SHIP!! All the passengers screamed, and while I knew nothing would happen, the sound was tremendous and the other passengers scared. Crew were standing on the ship watching the pitiful attempt, in disbelief. There was even a small vessel coming in, a bumpered vessel like a 'pusher', to help 'push' the shuttle into position. It was atrocious. And terrible of Carnival to hire boat drivers in charge of their passengers who have no skill and put lives at risk. They should be ashamed. You may have figured this kind of cruise is not for me. I have done many things like this, and don't get seasick. But I was dismayed at this cruise. It was a cash grab pure and simple. Only the staff saved it. Most of them anyway. They were helpful and worked hard. Probably don't get paid enough for the hard work they do. Most were overseas workers from the Philippines or Russia. Read Less

My husband and I thought it to be a great idea to spend the Christmas holidays onboard a luxury cruise ship, Oh dear what a mistake. Forget luxury .It was a disaster right from the beginning with a filthy state room. The food was awful with mostly the same menu everyday for breakfast, lunch and dinner at the buffet. The dining room also seemed to have the same menu each night and certainly not to a standard we had expected and the service was terrible, The entertainment was practically non-existent during the day apart from a 30minute quiz session and only 3 shows on a 10 day cruise and out of the three one was a rock show, certainly not our cup of tea. Any purchases onboard whether it be alcohol or lollies was very expensive. To top it all Noumea is a very scruffy place and it cost us $50 to get there and $100 for lunch and one drink each. Lifou is disgustingly filthy and a tiny beach. With all the beautiful beaches we have in Australia it is silly to go to these awful places. Read Less

The cruise we took with Carnival was aboard the Legend, to Fiji and New Caledonia, over 11 nights. The condition of the ship is atrocious, and we never felt completely safe. There were many times we seriously considered disembarking early and simply flying home. There are major safety issues with this ship, if you decide to travel on the Carnival Legend, please be careful. There are smashed windows, rust inside, and an overall grubby feeling to everything, but the biggest safety issue however is the outside railings. They have, at certain intervals, gates in the railings, and these are secured, not with huge safety locks as one might think, not even with a padlock, but with a barrel bolt. Yep, the very thing keeping you from opening the gate and jumping or toppling overboard is a very unsafe barrel bolt. That anyone can open. I passed by some kids playing with it! Luckily their mum was watching and was able to avert a disaster, but seriously!? Carnival Cruises can you say lawsuit waiting to happen?! The stateroom we had was very dated, with numerous issues. The wardrobe doors didn't shut properly, which isn't a problem on land, but at sea all you hear all night long is the thud, thud, thud of the door as the boat rocks! The beds were very old, and one of them was on a permanent slope towards the floor. The pillows were incredibly uncomfortable, and no variations of soft or hard, they were all the same. We also had paint peeling, drawers slightly warped, and other cosmetic issues. The big issue I had with this room however, was the layout. The room is essentially a rectangle, the bathroom is tucked into one corner, and the door opens straight into the bedroom, shining the light onto the bed. Big design flaw. The best thing about cruising, so I have been told, is the food. Sadly, this is not the case on the Carnival Legend, where the food is bland, tasteless, monotonous, and, if you can find something to eat you are lucky! The food has a very heavy Asian influence, and everything is very heavily spiced. There is one restaurant onboard, Truffles, which is not open every day. There are essentially three options for mains, a chicken schnitzel with chips or mashed potato; grilled steak with chips or mashed potato; or a beef and mushroom pie with chips or mashed potato. Riveting stuff. Sides consist of glazed carrot chunks, chips, baked potato, mashed potato, or green beans in a vinaigrette. The dessert we tried was horrible, consisting of flavours that should never be mixed together. If you don't want to eat in the restaurant, there are other options. There is a Guy's Burger Joint aboard, we ate there once, and it was so bad we left our plate untouched save for a bite or two. There is a taco bar, although the only serve soft tacos, not the hard shell ones. My son ate there once and said it was ok. There is a 24 hour pizza bar, and although it is very hit or miss as to how burnt or raw yours will be, the pizza is mostly edible. And then you come to the most confusing buffet I have ever seen. First off, it does not flow in any logical manner, everything is sectioned off, so you constantly need to line up and quite often miss parts altogether. My son loves a good buffet, unfortunately for him, this was not a good buffet. What was meant to be hot wasn't, and what was meant to be cold wasn't. Again the food was boring, and all the same. There was no usual buffet suspects, and the lines were insane! There was one roast meat on offer at any time, unlike most buffets giving a variety, and the dessert here was just tragic, and always on the burnt side. Weird. The Swirls ice cream bar was just a help yourself soft serve, and every time we went past it was filthy. What really struck me though was the obvious lack of any fruit and vegetables onboard. In Australia, we have vegetables or a salad with every dinner, and most cooked lunches. And fruit or fruit salad several times a day. So to be without any fruit or vegetables for so long was really quite hard. The staff on the Carnival Legend were, with the exception of a few, quite rude and disinterested. They are obviously not bight on customer service training. We had Monis and Ernest as room stewards, which was fine. I think they did the best they could have, obviously it is not their fault the room is in need of repairs. Our waiter was Ari and he was quite lovely, always on top of his section and what the tables needed. The people at Guest Services were completely useless, no matter what the question was, they had no answer. Very frustrating! This was literally the most boring two weeks of our life, there is nothing to do on this cruise ship. I found it quite baffling that as a cruise line that claims to be family fun, most of the activities are for the over 18 group. What are you supposed to do on a family holiday? Dump your kids in a kids club and then have fun by yourself? Weird, and not what I would consider a family holiday. There are numerous bars and a casino, and they offer two stage shows each night. There are endless games of trivia, and a very small library. There is a tiny games arcade (costs between AUD$1.25 and AUD$3.50 per game), a couple of ping pong tables, a basketball court and a mini golf course. Carnival Legend claims to have a Build A Bear Workshop aboard, what they really have is twice a cruise they set up a stand for Build a Bear. The price is exactly the same as it is shoreside, the only exclusive item is a Carnival t-shirt for your bear. Seriously, skip the queue and do it in Brisbane, Sydney, Adelaide or any of the other locations we have in Australia. The cost of the Carnival Legend was really expensive, when you consider it is a no frills bottom of the heap budget cruise. These prices are the total amount I paid, for two adults, as my son is no longer considered a child, despite only just having turned 13. The cruise itself was AUD$2000. Knowing what I know now, I would never consider even paying half of that amount. Nothing is included in that amount, not even the movies on your TV are included, those need to be purchased at $5 each. Rip off! Four shore excursions was AUD$459.92. I purchased the Bottomless Bubbles drink package for AUD$140.25. and an internet package for AUD$229, which I think was money well spent as at least then we had something to do in the form of YouTube and Facebook. I had ordered Faster To The Fun, for an extra AUD$175, and what a rip off! The room wasn't ready until nearly 8pm, as well as the luggage, and every time we went to our dedicated queue at guest services, the teller wasn't there, so we had to queue and wait for a regular teller to become free. I went there to book my shore excursions, which apparently you can do, only to be told by Catalina, who said she was the manager of guest services, that I was unable to do that here, and would need to queue up in the shore excursions queue to be served! As it was 11:30am and the queue was insane, we didn't bother. Numerous issues with this optional package, if you are thinking of getting it, don't bother! On top of that, I was overcharged AUD$534.50. When I approached the Guest Services desk, I was told that there was no one onboard who can handle a complaint, but that after the cruise finished I would be sent a post cruise survey, and could put all the details in there and ask for an adjustment. Surprise surprise, when I did that I was told that there is nothing they can do, as I should have raised the issue while I was onboard! So in other words, I won't see that money again. There were so many things about the Carnival Legend that simply horrified me, and made me feel quite unsafe while aboard, and it is this reason alone that I would never consider travelling with Carnival Legend again. The fact that there is no customer service, and getting a refund on money that they overcharged me is apparently impossible, is the reason I would never consider Carnival Cruises again. I'm afraid I am old fashioned like that, I like my customer service customer focused. Read Less

Having cruised before, I was really excited about taking my adult daughter on her first cruise. This trip was so disappointing. I had heard of the queues on cruise ships but never experienced them until this trip. A diabolical nightmare embarking and a line wait for absolutely everything. The only time we didn't wait for anything was attending a show and I was stunned to see the theatre half empty. The ship's decor is very dark and gloomy and an ugly brown greets you everywhere. The service was appalling! I've cruised before where a smile greets you everywhere and you're never without someone asking if you need a refill. Staff on this ship all looked emotionless and appeared to walk around with broom and shovel but never doing anything. We saw our cabin attendant ONCE when we boarded and never again. One day our room wasn't even attended to from how we left it in the morning. The food was bland and tasteless. Service again in the buffet emotionless and dull. Can't fault one waiter Coco in the dining room who was a bundle of energy and delightful. Cabin also dark and gloomy. We had an extended balcony and the door didn't shut properly so we put up with a howling whistle for the whole cruise. Asked someone to look at it - they looked at it and that's all they did. Paid for the steak restaurant one night and my daughter was violently ill that night from whatever she ate. An expensive cruise where you paid for absolutely anything extra. Couldn't wait to get off and won't be cruising with Carnival again that's for sure. Read Less

We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming and heavy - not for a fun cruise. Rooms were large and good. Food not too good in fact they ran our of a lot of items. No marmalade jam. No english muffins - these were on the dining room menu. They weren't brought on board when cruise started from Sydney. Commercial bread - not made on the ship and the dinner rolls when microwaved for dinner came out as little bricks. Even when boarding and departing the process wass terrible., Who ever decided to leave all the luggage in the elevator areas need t review who this should be done. Perhaps they should go on other cruise lines to see how smooth this process can be for the passengers. Shore excursions was not easy - we had to find our own way to the buses and then had to wait for latecomers - so the trips we shorter than advertised. Other cruise lines have all the passengers waiting in a specific area, tagged then escorted to the waiting vehicles. Way to go!!!. Entertainment was geared for children - nothing for adults until; the 15th day of a 17th day cruise. My husband was bored out of his mind. Couldn't arrive in Honolulu fast enough. I can say a lot more - but I think the above is sufficient. Read Less

Our experience has been disgusting. Sold as a kids friendly cruise which was NOT. Thousands of families and only one small kids club with few old toys and about 5 supervisors. Overcrowded and scary, our kids refused to stay there. Food was so bad, very cheap stuff and the quality was below average, not even the ice cream at the pool was eatable, not even mention the burgers of “dog meat”.. was disgusting. Cabin is not properly clean and unless you ask for fresh linen no one is gonna change anything. At the evening restaurant we had our waiter who was very full of himself, you felt shy to ask for something he was rude and seemed like he wasn’t happy to be there and do his job. We reported the issue to the staff at “concierge” who said there was not much they could do about it. After coming back we send an email with all our concerns to the management of carnival cruise who replied back that for them everything was fine... like saying who cares... Read Less

NOT kids friendly at all, one scary overcrowded kids club and not even clean, our kids refused to stay there. Ship run down poor in cleanliness and food was below average, disgusting.. Staff in the restaurant "Serguei" was our waiter very moody and rude most of the time Rip off excursion, before arriving to New Caledonia they sell you on board ticket for the shuttle service on the island, some aboriginal people come to pick you up with very old vans and if you ask them the price for direct purchase is less than half of what we were charged. Do not even think about complain on board since they don't even care and don't send an email afterwards complaining because they will say that there is not much they can do about it. WE DO NOT RECOMMEND THIS CRUISE TO ANYONE, IS NOT A HOLIDAY IT'S A SHAME, VERY VERY VERY LOW LEVEL Read Less

Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour pizza stand contained 2 workers, workers who were extremely overworked and resulted in customers waiting 30-40 minutes for just a pizza. The tv's in cabin rooms contain very limited channels and movies are forced to be bought, then re-bought afterwards when finished, plainly sucking money from their customers. In comparison to similar cruises such as Princess Cruises, the Carnival Legend's food, service, staff and pricing is extremely poor and changes most definitely must be applied. My family and i are undoubtedly not returning as we have been met with utter disappointment, the Carnival Cruise has failed to meet their high ratings and has left a dreadful reputation in all my friends' and i's eyes. Read Less

Clearly below standards in food, service and pricing. Breakfast is the same each and every day with minimum options and extremely poor quality. Those serving at the buffet did not greet guests and had very tired, grouchy faces. The 24 hour pizza stand contained 2 workers, workers who were extremely overworked and resulted in customers waiting 30-40 minutes for just a pizza. The tv's in cabin rooms contain very limited channels and movies are forced to be bought, then re-bought afterwards when finished, plainly sucking money from their customers. In comparison to similar cruises such as Princess Cruises, the Carnival Legend's food, service, staff and pricing is extremely poor and changes most definitely must be applied. My family and i are undoubtedly not returning as we have been met with utter disappointment, the Carnival Cruise has failed to meet their high ratings and has left a dreadful reputation in all my friends' and i's eyes. Read Less

Planned a family cruise to pacific on Carnival legend - the FUN ship for families. Cruise was ruined by discourteous restaurant staff who took it upon themselves to discriminate on dress standards of passengers according to their personal whims. I never returned to restaurant for remainder of cruise (for four days) because of this. Planned family dinners were ruined because of their attitude. Guest services attempted to appease us with chocolate like we are children despite being fully aware I am in my senior years. Are they dreaming . . . Destinations were a disappointment, entertainment was a bunch of amateurs. The ship was old in need of refurbishment, over crowded and lacked sufficient facilities to accomodate all guest. The whole cruise was is aimed as a money grabbing exercise and was overly expensive for what it offered. It would have been far better to book a two week fly/stay vacation at a five star resort in a tropical location. I speak from experience when I say there are far better holidays to be had than cruising on a boat. I can only look back on the Carnival Legend - as a ship of MISERY for families. Read Less

Food was always cold and very limited seating....very poor....the noise from the band was horrible...when we complained we go offered ear plugs and told to suck it up Victoria beer was $8.25 a 375 ml can If you want to be ripped off and treated like a dog then this is the cruise for you! And the last night we got charged $26 Aus for a towel we didn't return...we never even used the pool towels provided....we called them and got told it was a mistake Upon disembarking we informed everyone we spoke too and theygot charged the same for no reason also I'm taking this up with the accc and a current affair if you got money stolen off you don't them aswell for a class action 2800 passengers x $26 be aware of the thieves There are better cruises around that treat you with respect and good food AVOID THIS ONE Read Less

The room service was very good. Ketut our room stuard was fantastic he was extremely nice and very helpful. The on board experience is marketed as a "Relaxing Family Holiday", this is a total lie. My Wife and I along with our two children and two other family members spent around $9000 for this so called "Relaxing Family Holiday" and when onboard spent more time being spoken to rudely by Staff and putting up with the unsupervised children of "Drunks"! The children where allowed to run all over the ship with no supervision at all while their parents were Gambling &/or Drinking. As for the Staff, after purchasing the so called "Endless Bubbles" package and then purchasing drink containers from the bar they wouldn't refill the containers completely so what was he point!!!!! The on shore excursions where another attempt to gouge a huge hole in the passengers pocket for absolutely minimal activities. $155 per person for a swim at the beach, a walk through a local market and an hour long bus ride. Great value for money, NOT!!!! Bingo on board was a great money maker for Carnival but a big disappointment for the passengers. While at Bingo on the first sea day we where told that prize values would increase over the voyage, at $35 per person( for 4 line games and 1 full game) and an auditorium with around 300 to 500++ people each occasion it was held. Very disappointing. Then after all that happened I went with one of my sons on the last day of the cruise to purchased a watch for him for several hundred dollars. While doing this I saw a watch that court my eye and decided to purchase the watch for myself. At the counter I was informed that I would have to put more money on my "sale & sign" card to complete the purchase an that the watch would be held for me until later that evening. I went and spoke with my wife when she was finished making a Bear with our youngest son, and then lined up to finalise our account and to put enough funds on he card to complete the purchase of the watch. After doing this I went up to complete the purchase when I noticed that a different salesman was resizing and selling the watch that was on hold for me. I informed him that I had that watch on hold for me and had come to complete the sale, he said no he had just sold it to another person and that, "that was that". To say that he was very rude and not at all helpful would be an understatement. Extremely disappointed that several years of our Savings, that we had worked very hard for, were wasted and that we were treated so poorly after having paid so much. I would not recommend this "Ship or Company"' to anyone who is after a family experience!!! Read Less

We thought it would be a nice change from our usual Princess cruises to go on another cruise line. From check in to leaving it was one big horror trip. Our bags were riffled through before delivery to our room. Some things were stolen out of it too. It took us from the first day to the very last day (embarkation) trying to get an answer as to who did the theft, why nothing was done and why we were not compensated for the lossed items .Reception staff looked at us with total contempt as if to say 'How dare you make a complaint'! Our room bathroom was mouldy and the basin sink was badly cracked with mould everywhere. The food was inedible. Went to the anytime dining restaurant and we ordered a meat dish (corn beef) when it was presented to us it was a solid piece of fat covered over with a green gravy.My friend threw up eating her meal. I declined it.It must be said this is the first cruise I actually lost weight as we declined breakfast and lunch. The Nouvelle (spelling?) was our only saving grace but at $90++ for the 2 of us it became just too much. The coffee machines kept breaking down. None of the attendants offered coffee to any one but yes you can buy one. The interior of the ship was dark and gloomy with grey coloured urns festooned everywhere. If there was something that needed to be held up, they put a grey urn under it. The reception staff (Karin, Karorly (again spelling) were truly dreadful. They gave us no help with our problems, never gave us any answer's and were surly, abrupt and just plain rude. The only one who gave any customer satisfaction was a chap named Nelmar. Why is he working for Carnival I will never know. Drinks outrageously over priced. Everywhere you were charged for every conceivable thing. If Carnival could make money out of it I'm sure the life jackets would be flogged off. To add injury to insult on the day before or last day to arrival into Syd. We sat through a info talk by the Cruise Director named Lee or Leigh. He thought he was very funny when he said.' You had 12 days with us, if you didn't like us give us a positive review anyway cause your not coming back.!!! We and the entire audience just sat in total stunned silence. Nice one . The smokers were everywhere but where they were suppose to be/smoke. Cigarette butts everywhere. The staff seemed to afraid to tell them otherwise. We struggled hard to find/say something nice about this cruise and have always enjoyed other cruise company's but this one avoid at all cost. Run or take an air plane instead. Read Less

I thought I would give travelling via cruise ship a try after a recommendation from a work colleague and the fact I was taking my son and partner with me. Normally I prefer to fly to a destination or several destinations and spend several days at each and have the freedom to explore or relax, try local cuisines and maybe some locally operated tours and entertainment. I understand some people love cruise ships but for me personally I would hardly call the ship itself and the onboard experience a worthwhile expense and attraction of a holiday. The Carnival Cruise lines offer a lot of promises I feel they fail to deliver on or do not explain with enough details about on the website. The kids club was a major disappointment for my son who felt the activities organised were for much younger kids or just 'cheesy' so he didn't want to go there most of the time. On the website it says "They'll never want to leave (seriously)". My son couldn't get out of there quick enough! The kids arcade was at least 70% filled with child gambling machines offering ridiculously unrealistic prizes that would never be won like iPhones, GoPros, iPads etc and incredibly expensive. Wifi options onboard were pricey as you can imagine for satellite broadband but I would have thought that you could go to the internet cafe and pay for only the time you needed to use the internet for on a per minute basis rather than being forced to buy a connection for a whole day or for the whole cruise which were the only 2 options available. Expect to pay around $250 if you need it for social media and banking while on board. Because you can have only one device connected at the same time makes communicating among your own group difficult when you might be doing things in separate parts of the ship so you spend a lot of time trying to find people in your group onboard. The website lists a heap of food options but most of them were shut when we wanted to eat from them and the ones that were open usually the buffet food was far less than ideal. Pizza Pirate is an offence to pizza. They offer 5 different options and a total of about 5 ingredients across all of them. It's basically toasted pita bread with cheese and a small amount of the few other ingredients they offer; pepperoni sliced as thin as you can slice it, pineapple and mushroom were I think the rest of the available ingredients. The main restaurant, Truffles, was ok but the serving portions were generally tiny. You could order more than one main but they could improve the portion size at least to make that unnecessary. The paid food options I thought were good, the fresh seafood, sushi and especially Noveau were excellent. Drinks prices were far too pricey I felt, around 90% of what you would pay in Australia. To get 'service' from the front desk usually required a wait of 10 minutes minimum and the person that served you usually had a poor grasp of English. To book tours at the desk would be around a minimum half an hour wait. The tender boat to get to Mystery Island was a wait of about 45 minutes to get on board and they were never filled to their reasonable capacity which would have helped to reduce the wait times a bit overall. The first day we boarded we had issues with flooding of the carpet in the entrance to our room which required blowers to dry it out. We had the same problem reoccur a couple more times whilst on board. While we were given a credit back for that inconvenience the second time around it took 4 attempts to get them to apply it correctly and as promised as they tried to confuse and deliberately frustrate the situation (if they weren't doing this deliberately then the easy solution would have been to just honour their promise without the inconvenience of chasing it up 4 times) saying a previous credit was too much, sorry that's your mistake, not ours! The entertainment was good and bad. I liked the Punchliners Comedy Club on board and the comedians they hired were excellent except for Dave Callan who isn't the slightest bit funny. The musical and stage performances were of good quality as well. The movie theatre was poor though and hard to get a seat with a decent view of the small/medium sized screen or one that wasn't blocked by a column. Otherwise the entertainment was mostly just trivia after trivia or throwing a beanbag. They arranged a backyard cricket game on a couple of days but it wasn't long enough to give everyone a chance to bat and bowl which was pretty poor when every kid wants to have a turn at each. The mini golf was good but often there were hardly any golf balls available due to the area being unsupervised as well as the children from their parents meaning half the golf balls were being smashed around or thrown overboard by misbehaving children. On the point of misbehaving children, there were a lot of those and thats a blight on the parents more than the ship but the ship should well and truly be aware of the effects this has on other passengers and have measures in place to reduce this. Overall this was a first and last experience of cruising for myself. I don't feel cruise ships with the amount of people they bring to a destination really benefit the locations they visit a great deal. The tours are prearranged and pricey, the cruise ships pocketing a fair percentage as the agent for selling the tours. The rest of the time available doesn't really give the passengers a lot of time to explore and benefit local business a huge amount either. It has some benefit but most of that is for the cruise company, not the locals. The environmental effect of the cruise ships as well is a concern with the huge amount of fuel and more importantly human waste that is dumped into the ocean by the ship is quite concerning as well having read about this point more after the cruise finished. I understand that what Carnival offer a lot of people love but if you don't want to be confined to a ship with average food, cheesy activities, noisy and disrespectful children, rude and incompetent service desk staff and long queues on board, then travel via alternative methods I suggest. When only 32 hours out of 228 hours on a 10 day cruise are spent on land (maximum), I think I'll travel the proper way from now on. Read Less

The cabin we were assigned was on the 8th floor right below the buffet dining area and access to the pool area. At 3am the food trollies would roll over the tiles, and then the noise would start. There would have been 75% children on board and numerous parents who were happy to let the rug rats run wild and I mean wild. They would jump from the stairs landing to the floor below which of coarse was right next to our cabin, they would bash on our door at all hours and run away. We asked if they could assign security but that never happened. The requirements for eating in the dining room is for smart casual dress, no singlets, shorts, or thongs and no baseball caps or hats to be worn in the dining room, and on the formal nights some men were allowed to dine in shorts. Well this was not implemented and when we inquired as to why they allowed this inappropriate attire to be allowed in the formal dining area we were told twe can't make them be tidy. A lot of the people never used the hand sanitiser a real no no when cruising. The meals were served cold and were tasteless, the waiter forgot to bring the sour cream and chives for the Idaho potato (the chives never ever arrived). When the waiter would remove a plate he would lean across me while I was still eating so he could take the plate of the person next to me, very rude. Then the final straw was in the serenity pool area, (which was great no rug rats), however some person must have had a dose of diarrhea, and lost control in the pool, well the brown scum was in the pool for 4 days that i know of, absolutely disgusting. The entertainment was really poor The "R" rated comedy show talked about the "BOGAN TRIANGLE" which runs from Logan to Caboolture To Ipswich, Every one cheered thus I think bogans rule. I have done the survey but of coarse no response, Definately steer clear of "CARNIVAL" unless you like to interact with kids. I know we were very disappointed in Carnival with their low standards. Read Less

Arrived on our boat and went to our room at the back of the ship and couldn't believe the size of our room and the huge 6 metre balcony. Looked for 1 of our suitcases that was not at the door so I asked the staff were it was cause it had my wifes medication in in the case......3 pm 4pm 5 pm 6 pm still had not arrived asked the staff each of those times above and they said it will be there soon. Alas it had not arrived by 8 pm so went downstairs to guest services and it was sitting there with 10 other pieces of luggage. Went to the 9th floor where the pool was and there are people smoking everywhere and children walking thru it could not believe they would cordon off an area for children not to be At the back of the boat they have the adults only pool ..give that to the children where there is NO SMOKING not make them swim where smokers are smoking all day RIDICULOUS Went to Noumea and Mare where we had to pay 20 bucks for a bus ride only to find people offering the same tickets for 5 dollars.at the bus itself........big scam by carnival. Wanted to buy a drink card for soft drink and couldn't cause after the first day you couldn't. NOW FOR THE BIG ONE.........I payed extra to be at the back of the boat with a huge balcony so I could relax but while relaxing was being hit by SOOT coming out of the funnels and white paint peeling off walls. Rang Carnival and sent emails and they gave me $100 compensation on OUR NEXT TRIP..........RU SERIOUS. Room service the staff in general were excellent but I will NEVER CRUISE WITH CARNIVAL AGAIN Read Less

Thought a short cruise to Tassie and back might be a nice break for 3 fun loving cruisers. How wrong. The ship was full of grog swilling bogans. Dress codes in the dining areas meant nothing to them. The fault is the lack of control by the crew. Why, on formal nights, are people permitted in the dining areas wearing shorts, sleeveless shirts, thongs and baseball caps? Even in the casino you could watch idiots wearing dressing gowns and no-one said a word. The cabins have no tea/coffee facilities or robes. (although you can request a robe). Not even a bottle of wine can you take onto the ship. The bar prices start at $9 for spirits and $7.50 for beer. WORSE, YOU GET CHARGED 60c EXTRA IF YOU HAVE WATER IN YOUR DRINKS. That's right, 60c for water in your scotch. And what happened with the entertainment? Other than a good female escape artist all other entertainment was done by the ship dancers and singers. Another choice was to listen to a second rate comedian spouting sexually filled innuendo rubbish to a PG audience including dozens of small children. "Ask your Dad to explain it later". Never again for us Read Less

This was our first cruise with Carnival. We selected this cruise as it fit in with our available free time from work commitments. First off, I will mention the good things about the cruise. Embarkation, we made out own transfer arrangements to the pier, Check through Customs very quick. We made it up to the check-in level, the line was huge, I would think at least 30mins to 45 mins to get to the head of the queue. Fortunately (for us), my husband walks with a limp, due to major back surgery, we were kindly put in the priority line. First Impressions, ship style is very dated. We found the "egyptian" decor very dark and depressing think bad Las Vegas of the 70's. The staff were all excellent, polite, always ready to help. We had a balcony cabin on 7th floor. Cabin was very clean, room attendant very attentative. However, once again, showing its age, dated decor. Tiny TV. Food. We think this is the first cruise we have every been on when we haven't put on weight! We usually opted for breakfast in the dining room. service excellent, terrible eggs benedict, overcooked. Other dishes we ordered were ok. Lunch. Better option is the dining room. Sea day brunch was pretty good. Lunch/Dinner in the Buffet reminds me of the asian food kiosks at the foodcourt of your local Westfield.Very similar everyday Evening Dinning Room Very poor choices. Meat was tough. Worst dinning room food we have had on any ship. To top it off, while Carnival claims it is a "relaxed" attire style of ship, T-shirts and beanies in the Main Dining Room at night, come on. and we saw bare feet in the buffet, apart from the obvious OH &S, disgusting, They also didnt push the need to clean hands before entering the buffet etc. Entertainment, 2nd rate. Obviously Carnival's prices are low, but they value add with the cost of drinks, and extra add ons. So, a cheap cruise ends up not so cheap! Would we travel with Carnival again, NO. We have traveled on over 10+ cruises, Princess, Celebrity, Cunard, HAL. This was the worst. Read Less

Where do i start? From port cancelled due to weather and instead of offering replacement carnival US instructing the ship just to sail to Syd for 3 full days at-sea? Or should i start from thick cloud of cigarette smoke around the kids pool on top deck through which my family had to crawl for our meals. Or maybe double charging on my credit card which carnival accounting can't sort out even after i spent 1h over the phone with their customer service. Just advise to you travellers - dont leave your credit card with carnival - their accounting is as disorganised as everything else on board - settle in cash when you know what you are paying for. Final note, this patheric restaurant at the top where you supposed to have experience of your life - we were pouring the wine ourselves as waiters ignored us while we were trying to chew through over salty steak which did not match of what was ordered - complete waste of money (true for the restaurant, true for the cruise!), And BTW all this free entertainment for kids *dr seuss" they highlighted in the brochure - lie, even if you what to take photo with characters - pay! Everywhere on board pay-pay-pay, 1hrs mini train excursion in New Caledonia - 70$ per adult (I can't rent a car for day in Australia for less), free stuff like basketball court are completely inaccessible (even at night saw their own staff playing but could not get a minute with my kids over whole 12-night cruise!) Read Less

I wanted my children and grandchildren to have a wonderful holiday. For young families it was wonderful, the facilities giving parents and children an absolutely wonderful holiday. However as an older person I was unsafe with the children racing up and down the corridors, kocking on my cabin doors and running away. A child even threw rubbish at me while I was was in the lift. I did have a fall on a port day and got very little help. It wasn't the children's fault on that occaision. However the basic intention of the cruise was to give my family a holiday and for this it was superb, so much so that they are planning another as soon as they can get the means but I myself would never go on another Carnival Cruise. The dress code was smart casual and there were numerous opportunities for children to experience and learn both in social situations and in the specific skills taken in the children's activities. Read Less

Where do i start? From port cancelled due to weather and instead of oferring replacement carnival US instructing the ship just to sail to Syd for 3 full days at the sea? Or should i start from thick cloud of cigarette smoke around the kids pool on top deck through which my family had to crawl for meals. Or maybe double charging on my credit card which carnival accounting cant sort out even after i spent 1h over the phone with customer service. Just advise to you travellers - dont leave your credit card with carnival - their accounting is as disorganised as everything else on board - settle in cach when you know what you are paying for. Final note, this patheric restaurant at the top where you supposed to have experience of your life - will pouring the wine ourselves as waiters ignore you while trying to chew through over salty stake which did not match of what was ordered - complete waste of money (true for the restaurant, true for the cruise!) Read Less

My wife and I were looking forward to this cruise ( our second on the Spirit ) as my wife had major back surgery a few months ago and this was for some relaxation. Embarkation went smoothly and then we realized that it was school holidays when we saw the number of children on board. Mind you most were really good. The dining room food was just good but unfortunately the food in the buffet was atrocious , the same every day with no changes. one station was sandwiches, another was indian food,then pastries, then pies and sausages and chips, The shows were exceptional the best we ever saw in all the cruises we had ( 20 ) except for some comedians who were really crude, there is no need to use the F word in every sentence in order to be funny Another thing we did not like was children walking through the Casino and we saw a couple of children playing the money machines. Also children sitting at the bars with their parents. Disembarkation went smoothly but I do not think we will cruising with Cardinal again Read Less

false advertising due to water slides do not work on ship / bed bugs in balcony cabins/crew are told to lie to customers about things will be fixed / expensive drink prices/ dirty balconies with flaking paint/ toilet blocked up/ never had one hot meal entire voyage/ kids club terrible/ everything is a rip off / avoid this cruise at all costs ps THE TRUTH HURTS will never go on a cruise line which advertises the water slides on their travel cruise brochure -these slides haven't been working for the last two cruises another lie told by crew. how not to treat your customers who paid for two x balcony cabins and travelled with another family total spent between two families over 20k compensation for waterslides not working -zero $0 how to really make a customer feel disappointed /$8.25 per stubby where I live I pay$1.65 (carton price ) pub price $7 everyone sick at end of cruise due to onboard air conditioning (told this by crew before disembarkment it was definitly the air cond Read Less