1. Home
  2. Cruise Lines
  3. Carnival Cruise Line
  4. Carnival Cruise Line Cruise Reviews

60 Carnival Sydney (Australia) Cruise Reviews

Be prepared to cough up a lot of extra money! Everything’s got an extra price on it. Photos are an unbelievable price! Average $20-30 each printed picture of about 5x7 or 8x10. And there are ALOT of pictures being taken- photographers ... Read More
Be prepared to cough up a lot of extra money! Everything’s got an extra price on it. Photos are an unbelievable price! Average $20-30 each printed picture of about 5x7 or 8x10. And there are ALOT of pictures being taken- photographers are everywhere trying to pump this money making machine... whilst also talking you that you can’t take photos with your own phone of your family/child with the characters/port set up. Dr seuss breakfast- extra cost PLUS find yourself again paying $20 each picture taken with different characters. Food is ok in the dinning room, but you will find generally below average and luke warm in most places. Bingo- $35 for 5 games! Port stops in the Great Barrier Reef are very poor and EXTREMELY rushed. Expect to get about one hour to snorkel on most shore tours due to the very limited time spent at the ports of Airlie beach, Yorkeys Knob and port Douglas (meanwhile again coughing up on average $200+ pp for a snorkel tour of the reef) Oh and be aware your account will be held for all purchases while your sailing and will not be released when you get back BUT carnival will charge you the entire amount on top. Essentially double dipping into you account until the “holds” of amounts are released which they attempt to put back on to you own bank being the problem not them. I have sailed in the past and enjoyed but this time I will not come back the this company. Read Less
Sail Date September 2019
We needed a break, but without flying half way across the world. We are Kiwis, with about 10 cruises under our belt. We love Princess. Unfortunately, at this time of year, there is only Carnival sailing out of Aussie, we had a break in ... Read More
We needed a break, but without flying half way across the world. We are Kiwis, with about 10 cruises under our belt. We love Princess. Unfortunately, at this time of year, there is only Carnival sailing out of Aussie, we had a break in work pressure, so it was now or 6 months time. We are an extremely middle aged husband and wife. We scored a good two-for-one deal, and we didnt find out until we were about to leave NZ that our balcony had been upgraded to a suite! We were quite excited about that. A quick look on the deck plans showed it was a large suite, over the back of the boat. The first disappointment with Carnival is there lack of info. We couldnt find out what, if any extras you got with a suite. No information on what we could take aboard (bottled water, for instance), alcohol packages, port excursion costs, how to book a set time dining, were toiletries supplied, you know, just basic stuff. We fly to Sydney and eagerly wait the next day. We stayed the night a couple of hundred meters away for the terminal at Circular Quay, so next morning, after a bit of shopping, we head down. We dropped out bags at the bag drop and then went back to the shops, returning a few hours later. We were a bit early from our designated time, but were told as we were suite, we could go straight on (again, would have been good to know, as we were basically mooching round, killing time). Embarkation was the usual, but the worse things were the passengers! I could not belive the amount of people that had to stop and take selfies every few steps! This was not the young either, and why oh why could they not wait until they could step aside and let the queue behind them through??? do you really need five of the walk up to the gang plank, one on the gang plank and one as you put your first foot on the boat?? are you really going to look at these photos again?? So yes, I was the grumpy person that rudely pushed past you. Have some consideration people! We found our floor, then the room. Some better signage would have helped. They could also use Princess's trick of different colour carpet on port and starboard side. It didnt really matter too much to us, as we were along the back, and you could walk right round, but it would have made things a little easier. We found our room, which was a different setup to what we were use to. You walked along a narrow part which had a desk on one side, then to a wider part that had a couch with a chair in front of the couch (really, really surplus to requirement, it just took up room), I assume the couch probably folded out to a bed, but as there were only the two of us, we never found out. The couch was quite comfy. After the desk (with its own chair)there was another table that had the fridge under it. If you sat on the couch, you would be looking at about a 16 inch TV set into about a 26 inch cabinet with another table underneath and a cupboard. No mini bar! In the middle of the cabin was the bathroom, which was a decent size and not too bad a layout. It did have a shower over the spa bath. I would have loved a bath, but it just looked a bit, well, gungy. Between the bathroom and a passage way that led to the bedroom was a small dressing room. It was like they didnt know what to do with the space, so there was a table (with a stool) and mirror there. There was also a make up mirror in the bathroom, I guess this is what makes a suite a bit different from a balcony cabin, I dont know. Then you walked into the bedroom. On one side was a double sliding door wardrobe, the same sort of TV set up in the middle and another door leading the dressing/make up room. We didnt use this door, as it opened into the room, causing a barrier that in the middle of the night you would have walked into. The cabin, while not tatty, did have a lot of wear marks, worn areas, etc. Again, it certainly felt a little gungy. There was a picture on the bedroom wall, of a pre adolescence Venus and Cupid, naked in a sexual pose. While some may have called it art, I actually found it quite offensive (and I am no prude). The murals on the walls in the corridors were of a Roman/Greek style and to me, they just did not look appropriate on a family type ship. A lot of the decor looked like the kids had gotten carried away in the crayon box. So there were heavily patterned walls and squiggly patterned carpets. It was a bit claustrophobic. The general layout of the ship was not overly difficult to find your way around, if you got off the lifts there were usually the names of the areas in bright different coloured lights above the door ways leading to the public areas. The cabins were all on some floors and the entertainment/food areas on others, so everything was grouped together. We did a couple of trivia events, but apart from the Red Frog, there didnt really seem to be any seperate areas like we were use to. The Trivia was just down one side of the boat and you couldnt really hear, unless you were close. The middle of the ship was hollow for about 7 or 8 floors, so the noise carried quite a bit. It was all a bit noisy and busy. Before cast off, we had the usual safety briefing. If you thought the rapping Air New Zealand one was bad, this was worse. We had to all go to the muster stations, which were outside, along the decks. Then we all had to line up, shoulder to shoulder, about 5 deep. Straight lines please. We then had to stand there for about 30 minutes while they (did something, I assume). We were scanned in, so I guess it was looking for those that hadnt arrived, I dont know. The usual talk took about 3 minutes, they we had to all fight our way back in. Thankfully we didnt have to take our life jackets, but it was a very degrading experience. Dinner that night was pretty disappointing. We ate at the main dining room (we were booked for 7.45, but managed to get it changed to 5.30 thereafter). I had a prawn cocktail with a nice sauce (I think it may have been bourbon flavoured?). it was a tasty sauce, I remember that much! The steak was also from the every night menu and was very average. Dessert was their "signature" dish, a chocolate cake in a ramakin with a chocolate sauce inside and some vanilla ice cream. Again, very average. I have had that dessert at a local restaurant. Still, it was only night 1 and it takes a day for everything to settle. We had an early night, as we were tired from travelling and all the excitement of getting on board, etc. Watched a little TV and a good nights sleep. The bed was reasonably comfy and it was great to have a top sheet, instead of just the duvet. The pillows were a little flat, but Hubby likes that. The next morning, we were up the the old buffet style for breakfast. There were lots of stations set up with different things. A quick walk around to see what was available and which stations to avoid (remember the old cruise joke about going on as a passenger and leaving as luggage) I found some water melon and put that on a plate, there were no trays supplied, so I useed a larger plate to hold the smaller plate. Then I found the eggs bene (the quality varied from day-to-day), further round some nice french toast, then some wee pots that you put in the butter, maple syrup, etc (or sauce or jam or whatever). By the time I had queued for each of these and found a table, it was cold. The idea is good, but it was just too hard, without jumping up and down every few mouthfuls to get the next course to have it hot. Very disappointing. I finished unpacking and sorting the cabin. The young lad had been in the day before and asked what time would we like the cabin serviced. Again, this was a little disappointing as it was a suite. With Princess, they come when you are not there, morning and evening. He hadnt come at the agreed time (we gave him a couple of hours), but did come later and we got it right for the rest of the cruise. Toiletries were not replaced as they were used, shampoo and conditioner were a dispense container on the wall. Fortunately, we had bought our own. Tea that night was better, but again the selection was pretty average. I also dont consider a mince pie find dining. Tonight, the wait staff not only had to do a great job (which they did pretty good at) serving the meal, but there were expected to do two dances between main and dessert courses. Yes, it was fun but come on Carnival, these guys had a lot to do anyway. I cant remember how big the dining room was but it was over two floors. The downstairs was booked dining and upstairs anytime. The tables were all laid out with about 3 waiters per 4 or 5 tables. Again, Princess has this better with each waiters tables set in little alcoves where they can serve the meals/drinks from. This was again very noisy with a lot of kids yelling and screaming. There were even some sitting on the tables! Yes, there had also been some at the late time the night before. I didnt make it to much of the entertainment or the outside pool decks, etc. Partly because we had our own balcony, which was the best I have ever had. It was quite wide and wrapped around to the side of the cabln. Probably had something to do with the shape of the boat. It was very, very spacious and the furniture appeared to be in good nick. There was a lot of rust on the metal parts of the ship. Unfortunately, we did have about 24 hours of 6m swells and that kept me very cabin bound, not enjoying the cruise much! That was no ones fault, but the risk you take with cruising. I do enjoy a bit of gentle rocking usually (esp at night when you are going to sleep), but this was rather excessive! Would I pay for a suite? No. For us, a balcony represents better value for money. We do tend to spend a lot of time in the cabin. We dont use the pools, so it is nice to have that fresh air. This suite did not have great views of the sea, as the windows were not all floor to ceiling and they were broken up with panals that probably had something to do with the structure of the ship. There were no other gains (apart from getting on faster) that we could ascertain from having a suite. About three days out, the disembarkation notice came round. We were expected to take our own bags off, Those needing assistance could opt for that. Again, it felt very cheap and we felt unloved. There was some info came round with shore trips, but by then we had made our own arrangements. See below. Overall, it is definitely designed with families in mind. If you like a more peaceful cruise, or something a little more refined, then this is not the line for you. We did the hop on hop off bus at Noumea. There really was nothing to see, a couple of arcade type malls, no good shopping and an expensive ice cream! A market with about 10 stalls, not very inspiring. Most people just went round and back to the boat. Ship docked at container terminal and you could not wander round. Straight off ship and onto bus or tour. AU$25pp. but the ticket on board (charge to room) before disembarking. Didnt get off a Mare as the weather was wet and not that warm. A lot of those that did, came straight back on again. Tender port. Isle of Pines was nice, nice beach that we swum at. Locals had small market with local and coconuts food for sale. Could have paid AU$50 each to go to another beach that had turtles, etc, but the local one was nice. Plenty of fish to see if snorkling. Read Less
Sail Date July 2019
I chose the 3 night four day Carnival Cruise out of Sydney because it was my first cruise and I wasn't convinced I was a 'cruising' kind of person. I was right. I'm not. At least I'm not a Carnival Cruise kind of ... Read More
I chose the 3 night four day Carnival Cruise out of Sydney because it was my first cruise and I wasn't convinced I was a 'cruising' kind of person. I was right. I'm not. At least I'm not a Carnival Cruise kind of person. The embarkation was horrific. Loaded like cattle, they crammed us all into the buffet area because their determination to get in and get out as fast as possible means they get you on board before your rooms are ready. EVERYONE - and I mean every 2,124 passengers - are crammed into the buffet area waiting for their rooms to become available. There's not enough seats and tables. People are pushing and shoving. It was horrendous. That was bad enough but then we had to do the muster. Unlike other cruise lines that 'muster' in lounges in a calm and serene fashion, Carnival herded us onto decks. They forced us to stand in 34 degree heat, shoulder to shoulder FOR AGES until blasting a horn and letting us free. More shuffling in long queues as again we depart our muster locations like herded cattle. Still the rooms aren't available. The lifts aren't available either because of the baggage being brought on board so it's all stairs (with a torn meniscus so that just added salt to the wound). I'll summarise the rest because the first day was by far the worst but not the only disappointment. The spa massage was a constant up-sell. Even mid-massage so not exactly relaxing. The chat app (which isn't free) wouldn't work properly and we had to queue (again) to get help from guest services. I say help but "it's probably just your phone" wasn't that helpful. The son never managed to get his phone connected but I still paid the $9 - YES NINE - to NOT be able to chat with him while on board. Unless you're a kid or an adult with no personal space requirement DO NOT EXPECT A SWIM! There aren't pools on the boat. There are oversized spas masquerading as pools. Look closely. The promise is luxurious. The reality is the pools are TINY. They make them LOOK big buy surrounding them with overflow areas twice the size of the pool. Day two they closed one of them so that left us with 2,000 people and one 18+ pool and one family pool. Do the math! Disembarkation is the reverse order of the unpleasantness getting on. We had to rush breakfast, rush packing and rush to get off the boat by 8am. Why? Because they're ready to cram on the next load of victims of course. We left a phone in the room in our rush to get out on time. How we lost something in a room that was 2m x 1m I'll never know. The highlight was the dining room. The food was first class. Really amazing. There was a little wobble on the last night with a couple of dishes that were below their unusually high standard. If it wasn't for the food, I'd be demanding my money back. The staff are 97% wonderful. A couple of individuals who probably shouldn't be cruising but the vast majority are friendly, professional, helpful and the saving grace of Carnival Cruises. Clearly some people have no problem being crushed, and queued and rushed. I don't. I like space. I like peace and quiet and I expect a pool bigger than a spa bath.The images on their website are mis-leading. I'll post pictures of the pools. Judge for yourself. It was extremely hard to find anywhere with a calm, relaxing environment. The Sun Lounge area was my version of hell on earth. Loud DJ music, people and kids running around everywhere and everyone jammed into close quarters. Don't go expecting to have a comfy sun lounge in a quiet corner of the boat somewhere. The rear of the boat was largely devoid of crowds but there was nowhere to sit and relax so that was yet another disappointment. There simply isn't enough boat and there's too many people. Read Less
Sail Date January 2019
This was my first (& last) cruise with Carnival. We have cruised many times with Royal Caribbean & Holland America. We chose this cruise as we were travelling with our family which included 4 grandchildren and we thought ... Read More
This was my first (& last) cruise with Carnival. We have cruised many times with Royal Caribbean & Holland America. We chose this cruise as we were travelling with our family which included 4 grandchildren and we thought Carnival would have more activities for the kids, but they have no more activities than RCL. Embarkation was efficient and we were on board quite quickly (although we had an issue with Carnival not having our credit card details despite having provided the details previously). Food was very disappointing. I found the buffet set up on the Lido deck very confusing, as the serving stations don’t seem to be in any formation. I also found it very strange that the Lido buffet had very limited serving stations for dinner, with only 2 or 3 options available. I assume this is so that everyone eats in the truffles dining room to save costs to Carnival on staff and food. Carnival ran out of several food and drink options on the last 2 days of the cruise. Items that were not available included Coke, Sprite (sugar fee was available but not the normal coke), pineapple, muesli, rockmelon ect. Cleanliness left a lot to be desired. There were hygiene lotion dispensers placed outside each serving station on the Lido buffet, outside the entry to the dining room, & at entry & exit points on port days and that was it. Unlike RCL & HAL who both have copious dispensers placed through their ships. RCL also have staff dispensing hygiene lotion to passengers prior to entry to the buffet on the Lido deck. By the end of the cruise it seemed like half the passengers were coughing from having caught something on the ship, no doubt caused by the lack of hygiene on the ship. Having said that, our cabin was always cleaned well. Staff at the Guest Service desk need training as they didn’t seem to understand the simplest query. If you only want a print out of your statement they are fine. One of my grandsons was injured on the ship (through no fault of Carnival), and required medical treatment. The farce that followed between the medical centre & guest services is too complicated and detailed to go into, suffice to say, legal advice will be sought. While the majority of children on the ship were well behaved and supervised, there was one feral lot of children who ran amok on the Lido deck. The feral kids would throw ice cream cones on the deck, throw bean bags around, almost hitting one passenger, and generally bullying their way on the deck, and no one on the Carnival staff intervened unless fellow passengers complained that someone was going to get hurt. I don’t know where the parents of the feral kids were, but if they were close by, they certainly never stopped the bad behaviour of their children. It seems Carnival Legend has learned nothing from the fiasco that occurred earlier in the year when passengers had to be off loaded for their bad behaviour. The general service staff in the dining rooms, bars and cabins are fantastic and nothing was too much trouble for them. They were the best part of the cruise. I would not recommend this cruise line. Read Less
Sail Date November 2018
We need a break from work and everyday life. It's a nice ship staff very polite room service was great we had haur as are room attendance left beautiful towel animals on our bed everyday.Was very disgusted that there was no tea or ... Read More
We need a break from work and everyday life. It's a nice ship staff very polite room service was great we had haur as are room attendance left beautiful towel animals on our bed everyday.Was very disgusted that there was no tea or coffee in room. When asked just got told we don't do that. Well as l said to the lady at the service desk ever other cruise ship we have been on has tea and coffee in and all l got well we don't. So many rude people on the ship couldn't wait in line at the buffet had to push in its not as if there wasn't plenty of food to go round. Shows was fantastic, comedy club great . I do think this ship is just for family's and children. Over all went on this cruise to relax but never again .O and the seriedty for audlts only when you couldn't get a chair as people would come up early put there towels on them and be there all day Read Less
Sail Date October 2018
Having cruised before we are totally disgusted with many things whilst traveling with Carnival cruise lines. Before our journey began we notified the booking office to inform them of our health issues with food and mobility. We felt ... Read More
Having cruised before we are totally disgusted with many things whilst traveling with Carnival cruise lines. Before our journey began we notified the booking office to inform them of our health issues with food and mobility. We felt assured we would be treated kindly regarding these. However we were talked into purchasing a Faster to the Fun package which would help us erase the delays with lining up and disembarking. This package was purchased with by my sister to whom I was traveling with as we both have similar health issues. When boarding the ship we were pleased to see we went direct to board .Well done. However we were under the understanding that our luggage would be ready in our room upon boarding, it never took place. We were not able to go into our cabin until approx. 4pm and then this was when the luggage was delivered to the passage. Not inside as lead to believe. Our cabin fridge was minus a tray or shelf and we asked the cabin assistant to find us one as the fridge was actually leaking moisture inside and medication needed to be stored .To this day we still never received it. In regards to the mustering station we do understand these are high priority and we respect that. However . found it extremely hard to stand for such a long time as I suffer from a foot problem and I was forced to stand for approx. 30 minutes or more. The briefing was very short and I was left feeling the need to medicate for pain after this. This was pathetic for others like us with disabilities. This needs to change as it does not offer the elderly any consideration at all. The day of boarding we headed to the main restaurant to set up the food allergies we both have and felt happy in knowing our needs would be met. We were not offered or informed of any food options in the Lido deck. We were only offered the menu to book in for the evening dining only at this stage. It was during the day I went to the Lido deck for a snack and when I started to eat a hot chip I realized it was garnished with seasoning, even though I had asked previous to this if it contained garlic, my allergy. I was ill within no time at all and was unable to enjoy my first night of dining at the main dining area. I then went on to spend my night and the following morning vomiting and was so ill I had to dial for The Medical Centre who offered wheelchair assistance to go to the A deck Medical team . I incurred a $637:50 account in which I feel should not have been a fault or miss judgment by myself. The day of discharge from the ship Medical Centre I was left feeling unable to eat in the main restaurant as pre planned and when I phoned to see if the set meal could be delivered to the cabin I was told they couldn’t do that, but she would ring us back to confirm. It was some time later that the meal arrived with no one informing us. It was unfortunate I had to phone room service to order a coffee to be sent to cabin as I was not able to order with my meal. This was added to my account.. It wasn’t until we asked at the service desk for assistance with eating in the lido lounge the service desk paged LORETO the head chef He was shocked to hear of us being unable to eat with limited options being available and he was more than happy to assist us with anything we requested during dining in the lido deck. This was day 3 LORETO cooked for us and we were happy knowing our food could be tailored to our allergies. In regards to the main dining room Waiters and Waitresses were unable to offer us anything different from the menu list, no varieties given only the option to take the garlic or pepper from the food out, often leaving this boring and tasteless. There were times we asked for alternative food to be added e.g. gravy, bacon etc......................................... it never came. It was on the second last night of dining we asked why we had not been offered a Cheese Platter like those dining around us. After asking we were finally offered one .We finally had something more appetizing to enjoy. We would dearly like to ask what we gained in purchasing our Faster to the Fun package as we found the disembarking on a gangway for entry to and from ports too long from gateways etc .We found that there was no priority given and we often found ourselves standing in line just like everyone else. This money spent prior to sailing is misleading and a total rip off. As we stated above this is not the first cruise either of us has taken and never have we experienced the lack of control by staff in regards to rules for children and never seen such lack of respect to those either elderly or disabled as children were allowed to run through the casino. Bars and corridors quite often unattended by parents…… this we found to be huge hazard many times during our cruise We often look forward to the joy of being able to attend the day spas. Never have we left feeling like we were not worthy of being there. The service was great and we do understand the needs for up selling of your products but we take offense to staff telling us we have either to lose weight or to look after ourselves better. We never came on this cruise to be judged by your staff (doing their job the way they are encouraged to do by the rules which you govern your cruise liner). We don’t always have the best of everything but we don’t need to feel awkward either. Yes we felt we had to purchase some of the products but even when we were told they would be delivered the following morning to the cabin this still took 3 days. We do not understand why we had to sign 2 receipts when we don’t agree with the gratuities as this is not even offered as an option. We honestly feel we have no choice but to be honest in saying this was not the cruise trip we thought it was going to be. Read Less
Sail Date September 2018
I chose this cruise because I hadn't tried the Carnival brand yet. I have cruised 37 times now, across 7 different brands. I had been warned about the dark decor, and yes, the majority of the ship has dark decor. There is a ... Read More
I chose this cruise because I hadn't tried the Carnival brand yet. I have cruised 37 times now, across 7 different brands. I had been warned about the dark decor, and yes, the majority of the ship has dark decor. There is a webcam on the midship Lido pool, that streams live into all the cabins - like the ship's webcam at the front. I thought this was VERY weird and unnecessary. It also meant that people avoided this pool, and the rear pool was busier. The BEST thing about this ship IMO was the new dedicated arts & craft room "Soul Play". I've never seen a dedicated craft room on board a ship and it had some great activities and it seemed to be well attended. I had a balcony cabin and it was clean and comfortable. Bathroom seemed a little more spacious than most cabin bathrooms. Sadly the Maitre'Ds didn't enforce the dress code and we saw men in shorts and thongs, in the MDR on "Elegant". When MDR staff don't enforce the dress code on the 3-5% of pax who don't want to adhere to it, they are upsetting the 95-97% who do want the dress code upheld. Most cruise companies are guilty of this these days, which is a real shame. Apparently the shows were by "Playbill Productions" but I think it actually may have been "Playboy Productions". I don't want to go to a show and see 4" of some dancers bum cheek, and then have her lean provocatively over a stage prop, basically flashing her vagina at the audience. After the first 2 shows I stopped going. And others at my dinner table did also. Other pax on my dinner table said they walked out of the comedy act one night, also. Why does the CD schedule an island night on a sea day...? No one's been ashore to get their hair braided, buy a floral shirt, dress or coconut bra, from one of the local island communities who are so dependent on the tourism $$. Late night deck parties scheduled before port days (twice), then just Dive in Movies, on nights before sea days..... First cruise where some of the crew struggled with English. Atleast 3 crew I spoke with couldn't understand what I was saying, this included MDR crew. The Spa was VERY noisy, so after paying top dollar for 2 treatments, I didn't bother having anymore. The good part about the Spa was only 5% gratuities on treatments. On board shops were disappointing, as were the crew working in them. Read Less
Sail Date August 2018
The embarkation process was efficient but the security checking staff need to improve their manners and consideration of elderly passengers, and try to emulate their counterparts at airport security checks. Dining in Empire rooms ... Read More
The embarkation process was efficient but the security checking staff need to improve their manners and consideration of elderly passengers, and try to emulate their counterparts at airport security checks. Dining in Empire rooms unsatisfactory, queues to get in, noisy loudspeaker announcements and meat and fish dishes sometimes tortured. Exactly the same dishes available in better condition in La Playa grill. Price of wine unreasonably high cf my previous cruises, $14.25 per glass. The La Playa grill was well run with pleasant and efficient staff I was told there was no longer alibrary on board, a deprivation The cabin was good and steward efficient and pleasant The electronics for allocating places on tenders to go ashore at Ile des Pins broke down leading to delays, confusion, and yet more queuing. Someone at breakfast first day out warned me to “expect the atmosphere of visiting your local RSL club in Sydney “ - a very perceptive remark. Sorry to be so negative but the senior management of Carnival needs to improve Read Less
Sail Date July 2018
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor ... Read More
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor food , poor organization - virtually no port or travel information " Libray sent us the wrong books " , ask X as I have no information about this ... X says ask Y or just wait and ask the people at the dock as we don't know, " The folks at Customer service usually just said " We do not know " No weather information , very limited cabin TV stations , no newspaper summarys of international news, Extremely expensive InterNet connections which failed to work once purchased, No flexability in Internet rates even at end of Cruise ... no specials, complete disorganization disembarking ... After a couple days on board , Any passenger with whom we spoke who had cruised before - all expressed great dismay at the Staff's lack of responsibility to follow through or get information for us when requested as well they all were disppointed with dining room sit down Food quality...as it was nice to read selections but prepared poorly ... Exercise gym for services usually supplied for free to keep passengers occupied like Tai Chi or yoga classes ... on this ship were only available for package at quite expersive cost just under an additional $ 200 a person ... worse of all they scheduled the 3 classes - yoga, Spin and Boot camp all in a block ( 730-930 am ) so you would have had to be a Iron Man to utilize the classes ! I tried and found that the person running the classes reguarly discouraged " drop in's" saying every time -" you MUST Buy a complete package no individual classes - not even one to sample the package " ... This meant that the classes had few people - probably none after a little while - so " instructor " could have a break instead of 'teaching ' Instructor was also very distant and not a very pleasant Yoga teacher - it was more like a exercise class then a calm reflective time - worse yoga class I have ever experienced in 40 years ... Table Teniis - ping pong Table was located outside on deck with extremely strong winds which was made even more impossible to play because the vents from AC blew directly onto Table making path of ball erratic every time ! When I suggested they move the Tables to more suitable location - they replied that " It works well when we are in the Carribean ..." Since the next 4 months the boaat was no where near the Carrribean ... basically the reply was a polite version of "forget it- don't bother me * ... Similar responces of " Why bother us ? we just work here - ... were received when suggesting changes to " Exercise schedule " etc. by the Customer Service staff ... they even told me not to give them a handwritten report -with some positive suggestions which I had adressed to " The Captain " ... because "he would not care...." Entertainment many nights was low quality comedians... although dancing and singing shows were of ok quality ... Entertainment Director worked hard at getting crowd enthusiastic but for me it reminded me of being in a High School Cheering section far too many times... In a more positive vein - Cabins were reasonablly large and well presented except tV's were tiny and old... Cabin staff and Dining room staff were very nice and hard working , Ship was very well maintained , cleaned regularly and quite fast - Captain made competent sea faring decisions such as to avoid a Cyclone bearing down on Fiji by stopping instead on Tonga ... Swimming pools were usual ship small size but all of them except 1 was taken over by children running and pushing each other so adults were forced to live in Stern area of ship Summarizing - Carnaval Legend repositioning cruise: was an excellent choice if you had children or are a Gambler or spend your time playing BINGO and Trivia all day but if you expect quality of Celebrity or Holland America ... best to avoid Carnaval ! Read Less
Sail Date April 2018
We chose this cruise as a short break to a place we'd always wanted to go... Tasmania. The fact that there was one day in Port Arthur followed by two in Hobart (the ship overnighted there) offered us more time in ports we wanted to go ... Read More
We chose this cruise as a short break to a place we'd always wanted to go... Tasmania. The fact that there was one day in Port Arthur followed by two in Hobart (the ship overnighted there) offered us more time in ports we wanted to go to than other Tassie cruises we considered. We'd cruised on Carnival Spirit 3 times in the past: to Alaska and the Hawaiian Islands before the ship made Australia it's home port, and then to the S Pacific soon after it moved to Australia. We loved all those cruises and had no hesitation in booking this time. This was our 18th cruise. We've cruised with P&O in the early 2000's, Norwegian Cruise Line, Celebrity, Royal Caribbean. I love any cruise and all have some more positive features and some more negative. I don't nitpick as I feel we're fortunate to actually be able to cruise. Someone who hasn't cruised before, or who has only cruised on Carnival out of Australia, is probably going to rate a cruise differently than someone who has cruised more and on various cruiselines. I am writing this review from the point of comparing to the 3 other Spirit cruises we've done, and comparing to other cruiselines' offerings. The staff and service on Carnival Spirit still impressed me. There's a happy friendly vibe, especially in the main dining room. Our cruise director Gary was also a standout - he was temporarily replacing Eli, the regular cruise director and was pretty new at the job, but he was brilliant. On sea days I try to go to the gym so I was able to go twice on this cruise. I don't use the equipment, but do my own pilates mat routine. The gym is bright and at the front of the ship, and seems to have plenty of equipment though my husband complained to me that none of the bikes were working on either day. What I found a pest was that there was no real floor space for mat work. You have to find a little corner or thoroughfare and plonk your mat down there, hoping you won't be in anyone's way. I'm used to finding in ship gyms an entire alcove or room that's devoted to fitness classes or seminars and being able to workout there. I know I'm in the minority as most people seem to head to the gym to use the bikes or treadmills but some dedicated floor space would be wonderful. I was underwhelmed by the entertainment. Some nights there wasn't even a show and this was incredibly unusual from my experience. Having cruised on NCL for our last 4 cruises I guess I'm influenced by the NCL entertainment which is top notch, with superb dancing, large variety of production shows, various "fly-in" entertainers, etc. The nightly entertainment is something we usually seek out but on this ship it was disappointing. By day there were the usual trivia sessions, bingo, pool area activities, etc, but so many slots in the programme were devoted to sessions such as "Improve your metabolism", "Hair tips and tricks", "Look younger in 5 minutes", "Detox". These were actually Spa selling sessions! This seems to be the trend on many cruise ships, not just Carnival, but it would be nice to have some genuine sessions that provided information and fun and not presentation of the Spa's products. It was disappointing that the Versailles Lounge was no longer used for dancing. On my S. Pacific cruise there was regular dancing in that lounge, with a versatile group playing there on many nights. As dancers we loved that. Now it seems to just be used for the comedy club. Perhaps the fact that our cruise was only 6 nights didn't show us the full range of possibilities... I hope so as last year we also booked on the Carnival Spirit for its 19 night cruise to Singapore in May this year. Now I'm actually a little worried and hoping I'll have a different experience from this time. My other real peeve was the food! Dining room food was okay, but only okay. Once again I'm probably comparing to past cruises, but I'm also comparing to past Spirit cruises and the quality and range has definitely dropped. Dinner is something I usually happily anticipate but not so this time; it was average. The service in the dining room, though, was very good and there was a fun vibe there. As for the Lido buffet, what on earth has happened there!!??? Back when I last cruised on this ship, mid 2013, I was as happy as I'd been when I cruised on the Spirit when it was still sailing in international waters. Then there was heaps of choice and no vast snaking queues waiting to reach the food counters. I don't know why this happens... you can wait in a queue for what seems like 20 minutes and probably is, just wanting to grab one item and move on. But you have to stand and wait whilst every person in front of you deliberates about what they want on their plate and - sometimes painstakingly - fills their plate. I might want only one item but naturally I wouldn't push in so the only alternative is to stand in those queues. I keep puzzling why the queues. In all my other cruises it wasn't such torture to get food. Sometimes on this cruise I gave up! No chance of weight gain there! I'm used to food bars where you can approach without inconveniencing anyone, get your food item, and leave. It's easy to see the choices and easy to access them. You might have to wait for an occasional person to make their choice but that's not a problem; you don't have to wait for a huge line of people to serve themselves at a small food area. To new cruisers or those who have only cruised out of Australia on Carnival: It doesn't have to be this way! Pizza... I'm not fond of it but my husband decided to have pizza one lunchtime. You firstly place an order and then join the throng at the other end of the counter who are waiting for their orders. Carnival, why? I suppose the idea is that you are getting pizza as fresh as it comes, but you can still get that by having large pizzas cooked, sliced and laid out on a decent sized accessible foodbar. That way you can get a single slice if you want (I woudn't mind a single slice but not a WHOLE pizza). Pizza is popular so when I've seen it done this way, those already cooked pizzas are gone before they have time to cool or dry out, but they are constantly being replaced by more pizzas. I think Carnival should look at other cruiselines and how they do it. Norwegian cruiseline, for example, and RCI. I can only hope that the configuration and procedures in the Lido buffet will be upgraded when the ship is in for refurbishment. Why isn't "washy washy" being encouraged? There are hand sanitising stations here and there, but this is the first cruise I've done in years where there isn't a staff member stationed at the entrance and requesting hands be sanitised upon entry. So the positives for this ship: Cruise Director Gary, staff and service, roomier cabins. Negatives: Lido buffet and food in general. Only average entertainment. I can't comment on the ship's tours as we always organise our own tours prior to a cruise, or pick one up when we disembark. It's cheaper that way and you're more likely to get an individualised and happy experience. Read Less
Sail Date February 2018
First time cruisers. Everyone one said we would love it. You would if you like crass decor, overpriced drinks, second rate entertainment, hoards of people - mostly overweight, small swimming pools and buffet dinning that is just an excuse ... Read More
First time cruisers. Everyone one said we would love it. You would if you like crass decor, overpriced drinks, second rate entertainment, hoards of people - mostly overweight, small swimming pools and buffet dinning that is just an excuse for a pigs trough. The only redeeming features were the Truffles dinning room with excellent dinner service and the Noveau restaurant ($45 extra). Very hard to find quiet areas to read a book as you have constant piped music everywhere or entertainers screeching down microphones. It was a shame that wine or other alcohol was banned from being taken on board as drink prices were very high, giving the cruise line of a mark up of over 1000% The decor was totally over the top and nauseating, although Americans would love it. The crew generally were a delight and friendly, more so the Asians rather than the East Europeans Having said that, we did enjoy the relaxation on being on the water. Read Less
Sail Date February 2018
I just read the Vista Suite December 2017 review and it is exactly what we experienced. We were a party of 15 ranging from 19 months to early 60's and had booked 4 x Grand Suites, 1 x Ocean Suite and 1 x Balcony Cabin at a cost of ... Read More
I just read the Vista Suite December 2017 review and it is exactly what we experienced. We were a party of 15 ranging from 19 months to early 60's and had booked 4 x Grand Suites, 1 x Ocean Suite and 1 x Balcony Cabin at a cost of $50,000 for the 10 night new year cruise. Never again on the Carnival Legend - food in main restaurant only lukewarm, room decor needs updating, carpets old and need a steam clean, Pizza servery always understaffed (50 minutes for a pizza not uncommon), Any Time dining mostly a queue up, no reserved seating in theatre for Suites etc etc etc. However, staff customer service was almost excellent - well done staff. Not enough bar staff as always had trouble getting a beer - focus on cocktails etc. Internet POOR at times and expensive, tours overpriced and sub standard. Did expect much more for Grand Suites and definitely prefer Royal Carribean or Cunard. A basic cruise, but with high standard entertainment and excellent staff. Read Less
Sail Date December 2017
We purchased this cruise thru a great deal which I am glad we didnt pay full price. We wont be doing another Carnival cruise. We have cruised with P&O & Princess. We thought P&O was average but Carnival is worse. At least on ... Read More
We purchased this cruise thru a great deal which I am glad we didnt pay full price. We wont be doing another Carnival cruise. We have cruised with P&O & Princess. We thought P&O was average but Carnival is worse. At least on P&O & Princess there were adult only areas. Our balcony suite was great & serviced well by Jose, he was very helpful & kind. BUT thats the highest compliment I can give. On Carnival even on the Serenity bar kids were going there, supposedly over 18 only. The staff do nothing to stop this. Couldnt believe the kids in the other bars after 11pm. So if you want somewhere to go for a quiet drink & chat with out kids turning up. Forget this cruiseline. The staff were pleasant but dont smile much. We dined at Lido only a couple of times food average. Truffles was better atmosphere thou twice at breakfast my husband & I had dark hair in our breakfast, we are fair. Predominantly the European waiters were rude clearing plates before finished meals & constantly leaning over while we were still eating. One waiter spilt soup over my husband as he was too concerned in getting us out of there. Luckly the food was never hot so he didnt get burnt. They constantly stuffed orders up, in the end you just gave up. The last straw for me was they stuffed up our duty free alcohol order the woman named Syliva was so rude, I was speechless. She couldnt have cared less. The cruise is very boring no adult events really its all for the kids. I would have put terrible but the shore excursions were great which had nothing to do with Carnival, except Noumea, its a dump, no shade waiting constantly for hop off hop on buses which never come every 15mins like they state. I nearly passed out with heat stroke & I was wearing a hat & drinking water. So if you want a cheap cruise with screaming rugrats & brats racing around unsupervised go for it. Otherwise steer clear. We are going back to Princess! Read Less
Sail Date December 2017
This was my best friends significant birthday cruise. 2 couples booked Vista Suites with 1 couple booking a Balcony suite for the occasion with no children. The Legend's décor is quite gaudy all the way through the ship and I ... Read More
This was my best friends significant birthday cruise. 2 couples booked Vista Suites with 1 couple booking a Balcony suite for the occasion with no children. The Legend's décor is quite gaudy all the way through the ship and I understand the Legend theme, but it is not classy. The ship is very tired and in desperate need of a makeover top to toe. Vista Suite was not a bad size, but you are paying for the wrap around balcony not the space inside and the balcony is not fully covered, so if it is raining most of the balcony gets wet which does not allow you to sit outside. Room service also costs money. I have not ever been on a cruise ship previously where having any room service costs, and we were in a suite on this ship. Be careful when seeking information from Carnival call centre in America as you can be given incorrect information re a cruise leaving from an aussie port. The buffet food is basic and it is pretty much the same day after day. The Pizza Bar was so understaffed it was a test of patience to ever get to order a Pizza. At the anytime dining level 3 Main Restaurant there was ALWAYS a queue and we NEVER got a table without having to go and wait with a buzzer at the bar. Food was o'k, but quite often the food that was supposed to be hot was warm or even cold when served. Main Restaurant food and selection not to the standard of other cruise lines. Main Restaurant a couple of times opened for reduced hours of 8.00am to 12.30pm and did not reopen until dinner which I believe to be inappropriate. We dined at Nouveau Restaurant twice which was very nice and of a better food standard and that is an extra $45 per person. If you want a Cabana on the pool deck, better get up there about 7.30 am as there is no time limit and people "bags" the pods all day. Only 1 dedicated small adult pool which fills up very quickly. Entertainment was terrific and some of the best we have seen on cruises. Staff were lovely except for a couple of bar staff. Our steward was terrific. Overall activities for me was lacking. This is a basic cruise and if you have children I would assume this is the type of cruise parents are looking for with the 2 big slides on the top deck for the kids. If you want a quality cruise, with great activities, a good selection of varied and quality food and classy décor, this is not the cruise ship for you. We had a nice time but that was due to our group of 6. We would not have enjoyed this cruise had we gone on our own as a couple. Read Less
Sail Date December 2017
My husband wasn't really sold on going on a cruise for a family holiday, however I talked him into as I'd previously been on one prior. I think the Carnival Legend was the wrong ship for me to introduce him to cruising as I ... Read More
My husband wasn't really sold on going on a cruise for a family holiday, however I talked him into as I'd previously been on one prior. I think the Carnival Legend was the wrong ship for me to introduce him to cruising as I don't think he'll be sold on going on another one. Although the staff were friendly and helpful the ship was a great big let down. It is old and tired and in need of revamping. The check in was pretty simple enough and quick. Then came the "muster" which they go through a fire drill of sorts where you're "mustered" outside, made to line up against the ship and basically made to feel like prisoners. We had to wait extra long as we were waiting on some people who I assume did not want to participate however everyone must attend for safety reasons. My son was very excited to go as he'd seen all the ads on TV about their "Green" slide. He went on a few times but other than that there really wasn't anything else for him to do around the pool. The pools it self were tiny. Food was a disappointment. Although plentiful the quality was just not there. As a foodie, my previous cruise had left an impression on me that I was so excited repeat. However I was drastically disappointed. The lunch variety was much better we though and dinner was just dismal. If you wanted something nicer you had to pay extra for it. I had a massage because I'd somehow slept wrong and hurt my neck. I paid about $160 (I'm not sure exactly) for 1hr stone massage. It was actually wonderful and the lady that did the massage was great...until the end when she tried to sell me products and I refused and she got short with me. As an Aussie we don't tend to tip but the tip is forced on you when you have a massage which I found disappointing. There were plenty of entertainment for everyone however it became repetitive and boring. The islands we visited were hit and miss. Check out was pretty efficient. We chose a later departure time as we were getting picked up and had plenty of time to eat breakfast and weren't rushed. Again if I were to go cruising I'm not sure if I'd go with Carnival as I found the experience just to disappointing. Read Less
Sail Date November 2017
We chose this cruise as a fun and easy way to go to the Melbourne Cup. It was but the ship itself is awful. When I first stepped onto this ship all I could smell was deep fat frying. Our friends that we were travelling with also ... Read More
We chose this cruise as a fun and easy way to go to the Melbourne Cup. It was but the ship itself is awful. When I first stepped onto this ship all I could smell was deep fat frying. Our friends that we were travelling with also mentioned the same thing, unprompted by us. It's not a good start. All I could see when we stepped on was people getting plastered at the "Pub". Also not a good look. Maybe because it was a Melbourne Cup cruise... The good things: lamb cutlets/chops at Nouveau were the best I've ever eaten, the Melbourne Cup transfers to and from Flemington were impeccably organised. It's downhill after that. Food was very average. Edible but nothing special. Drinks were restaurant prices and average tasting. We had a glass of sparkling wine one night that tasted like eucalyptus juice! There was also a bit of substitution going on. Part of our package was a bottle of Veuve Cliquot. It was substituted with a cheaper champagne. Veuve was available as it was on the restaurant wine list. As we had guests to the cabin for drinks we didn't make a fuss - but it was remembered. This cabin has lots of space and storage. Two people can fit in the bathroom at one time and it has...double sinks! The decor is hideous but I understand that a refit is on the cards so let's hope they do something tasteful. It really does look like a Las Vegas Casino from the old days. The common complaint about the stairs is true. However they were rarely used and only in port. I think they were not too much of a problem. I wouldn't travel on this ship again. Read Less
Sail Date November 2017
We heard the Carnival cruises were good off our friends but P&O cruises seem to have way better entertainment. Especially on a three day cruise and the night life is way better with entertainment at bars. The food was average. Again, ... Read More
We heard the Carnival cruises were good off our friends but P&O cruises seem to have way better entertainment. Especially on a three day cruise and the night life is way better with entertainment at bars. The food was average. Again, it was better on P&O. I wouldn't go on a carnival cruise again & drinks are way over priced as well. One of our passengers pulled out last minute because he's legally blind and suffer from depression & despite losing his $780 they wouldn't even give us his $25 room credit. The whole experience seemed to be about bleeding every ounce of money we had. We found ourselves wondering around the ship looking for something to do but on P&O they have Martini classes, Wine appreciation classes, Whiskey classes, games hosted at bars that team you up with random people so you are forced to meet new friends that you end up hanging out with. Overall it was boring & overpriced. Read Less
Sail Date November 2017
This was a short cruise to celebrate our anniversary. Unfortunately we had terrible weather which was not Carnival's fault obviously. We are in our 50s and definitely the wrong demographic for Carnival. Dining room and buffet were ... Read More
This was a short cruise to celebrate our anniversary. Unfortunately we had terrible weather which was not Carnival's fault obviously. We are in our 50s and definitely the wrong demographic for Carnival. Dining room and buffet were very chaotic experiences. We did have a lovely dinner in the Nouveau Restaurant but the food in the dining room was very average. Only one room clean per day where most cruise lines are morning and evening. Cabin was old and in need of repair, particularly the mouldy bathroom. Lovely adults area, Serenity, unfortunately it is right below the Waterworks so constant screaming children which negates the serenity! The staff were friendly but mostly looked dishevelled and tired. Our biggest complaint was the smoking areas which are huge and right near the main pool area where family and children spend their day. Smoking areas should be well away from the main public areas, very unpleasant to walk around those decks, constant clouds of smoke. Read Less
Sail Date August 2017
We chose this cruise line for a family cruise, for us, our children and grandchildren in July 2017. We are experienced cruisers, as we have done several previously with other cruise lines. Having read some of the reviews of this ship, I ... Read More
We chose this cruise line for a family cruise, for us, our children and grandchildren in July 2017. We are experienced cruisers, as we have done several previously with other cruise lines. Having read some of the reviews of this ship, I cannot believe we traveled on the same ship!!!!! The food was strictly boarding school quality, frankly it was dreadful and uninteresting. The serving staff often seemed reluctant to serve some of the food. The opening hours of the buffet dining room were also very limited, and it is not well set out. The wine offered on board was even worse. After tipping several glasses of wine bought from the bars on board down the sink, we found the Lolly Shop sold bottles of wine. We bought two bottles for $95 and tried those to see if they were drinkable - they weren't. One bottle costing $45 was a 2011 Yalumba Viognier, that turned out (when I checked later) to be a $15 bottle of wine with a recommended drink by date of 2014. Both bottles bought for $95 were tipped down the drain as they were undrinkable. One positive note, the cabin was quite spacious and well set out, but the housekeeping staff were not very thorough. Of our 4 cabins, only two had water bottles and beach towels when we arrived, and our cabin went three days without being serviced on one occasion. Lastly the shore excursions were dull and boring - we wondered why they bothered stopping in some of the places. Read Less
Sail Date July 2017
By mistake! We did not notice the "Family Friendly" statements. I have never seen so many overactive kids on any previous cruise. Families would find this ship ideal to allow their kids let their hair down while they relax in ... Read More
By mistake! We did not notice the "Family Friendly" statements. I have never seen so many overactive kids on any previous cruise. Families would find this ship ideal to allow their kids let their hair down while they relax in the Serenity deck area. The staff members were great and always helpful and relaxed. The food was good in the 'formal' Empire restaurant, but varied at times elsewhere. Dress standards, although specified at the Empire entrance, were more often ignored than observed, particularly on the formal Eloquent evenings. The cabin and balcony were both quite ok and were clean and tidy. Our cabin was very noisy due to slamming balcony doors and the weight lifting equipment directly above it. The activities were typically fun-filled but if you wanted more serious activities, you were disappointed. As I said, great for younger families. Stage entertainment was quite good, and one singer in particular was marvellous. The Adult Joke nights were fine if you liked crude, rude and continuous swearing. The four shore excursions were excellent for escaping the ship and all islands provided a great day out. Would we travel on Carnival again? No. Would we recommend Carnival Spirit to our friends? Not if we want to keep them! Read Less
Sail Date May 2017
We thought that it would nice to spend an Easter break on a cruise and had never been with Carnival Lines before. Previously, we had always been with P&O for cruise getaways, we wish that we had stuck to what we knew. Firstly, we ... Read More
We thought that it would nice to spend an Easter break on a cruise and had never been with Carnival Lines before. Previously, we had always been with P&O for cruise getaways, we wish that we had stuck to what we knew. Firstly, we left 50minutes late because of the way they execute their muster drill, we were un fortunate enough to be on the sunseting side of the boat for 45minutes cramed like sardines and it got hot. The food was nowhere near the choices & quality of P&O, let alone that more often than not it was served cold and had to be sent back. The entertainment was poor, Saturday night was get into your formal wear, but the little show they had was over by the time we ate because we were on the later seating, so, all dressed up with nowhere to go.However they want to take your photo and charge you an arm and a leg for it. The onboard TV is more about them with little choices, however you could buy a movie that came out over 10 years ago. Sorry, it's back to P&O for us next time. Read Less
Sail Date April 2017
We were invited to accompany some relatives on this ship, as they had never been to the ports or countries that the ship visited. The things that we remember most about the cruise ship, are all bad, except for the ports of call, where we ... Read More
We were invited to accompany some relatives on this ship, as they had never been to the ports or countries that the ship visited. The things that we remember most about the cruise ship, are all bad, except for the ports of call, where we did privately arranged tours, which were exceptional. Embarkation was terrific - put us in a really good mood to face the rest of the trip. We were among the first onboard, & our luggage arrived promptly. The decor of the ship hit us hard in the face - very dark & dingy & way overdone with accessories - too cluttered. We liked our balcony cabin, our steward was very attentive. All went well for the first couple of days, then we struck trouble at the dining room. We had "Anytime Dining", & on this particular evening, we waited for an hour to be seated. We were given a Buzzer, & told to stand nearby, which we did. There seemed to be other people entering the dining room without being given a buzzer, so after a while, my husband approached the attendant on duty, to remind her that we were still waiting - by this time there were other people who had also been given buzzers & were standing near us. Eventually, after an hour of waiting, we were called to enter the dining room, but there were still people after us who were left waiting. We did receive an apology the next day, & a plate of sweets (to stop us from making a complaint, we think). The disembarkation in the tender port of Bora Bora was a shambles, as a tender boat ran aground on the reef. This meant that the boat in trouble had to be hauled back onboard & replaced, all the while keeping passengers waiting to get ashore. More trouble happened in another port, with a tender boat refusing to start (not a good scenario if we were in real trouble). Upon arrival in Kahului, Maui, we were held up badly by the U.S. Coast Guard, & when we finally disembarked, there was no sign of a shuttle bus, but we had to walk quite a considerable distance to a local bus stop. Once there, the ticket officer ran out of tickets, as, she told us, the cruise line had failed to inform the bus company that the ship would be in port that day. She also said that the local bus company would have provided a shuttle service from the ship into the town, had they known of the ship's arrival. Disembarkation on our arrival in Honolulu was also a shambles, but we don't know if that was the fault of the ship's disorganisation or the U.S. Coast Guard officers. While onboard, we noticed a lot of drunkenness & very bad behaviour by the teenage passengers. As a non-drinker, I'm totally against these drink packages where a passenger pays one price & then is allowed to consume as much alcohol as he or she wants. Where was the "Responsible service of alcohol" onboard? Passengers who had already consumed too much alcohol, were still being allowed to consume more, & meanwhile, their teenage children were running rampant on the ship. As you can see, there were a lot of negatives with this ship, as we had plenty of other cruises (28 in fact) to compare it with. On a positive note, we found the dining room waiters to be very pleasant, & the meals were of a high standard. The nightly theatre shows were very average, but we still went along each night. I would recommend this ship to anybody who wants to party hard at sea, as they wouldn't have to drive home. As for us, we prefer a quieter & more organised cruise, with live bands as backing for the theatre shows & not pre-recorded music. Read Less
Sail Date April 2017
not enough variety and repetitive food especially breakfast , roast they make sure they serve it and minimal amount , kids take over whole ship, playing with elevators running up and down hallways and causing havoc, security doesnt control ... Read More
not enough variety and repetitive food especially breakfast , roast they make sure they serve it and minimal amount , kids take over whole ship, playing with elevators running up and down hallways and causing havoc, security doesnt control them let alone parents,on our time on there a kid got banned from kids club due to turning up drunk. spa pool all get shut down at 10pm, entertainment finishes not long after, most things to do on ship is same thing day in and day out, forget live bands they only have duo or solo,other cruise ships entertainment runs till at least 2-3am. on P&O it had a happy fun atmosphere, sitting top deck if a smoker forget having any music or dj, thats only in the section for non smokers. forget serenity area as so many adults reserve a spot around 6.30am which leaves no chance for pod seats.bar in serenity shuts at 8pm yet kids have an after care fun club that goes to 1am, spoke to many people, all said never again will they use Carnival. Read Less
Sail Date April 2017
Was overall very disappointed with this cruise. It was a mixture of good and bad but mainly mundane. BOARDING Boarding was quick and easy, as was the departure. THE DECOR Very dark and gloomy in public areas THE CABIN ... Read More
Was overall very disappointed with this cruise. It was a mixture of good and bad but mainly mundane. BOARDING Boarding was quick and easy, as was the departure. THE DECOR Very dark and gloomy in public areas THE CABIN Cabin was very comfortable and we were looked after well by staff. Very comfortable bed. DINING Gaudy silver service restaurant, Food was mostly just OK but a few meals were sent back by our group for something else. Never had to do that before on a cruise ship. After requesting some tomato sauce was given a red plastic sauce bottle straight off the shelves of Woolies or Coles. This was placed on our table among the silverwear. Very strange indeed. Went to the dining room for breakfast one morning at 9:10am only to be told that the restaurant closed at 9:00am. REALLY?? I thought that it was supposed to be a holiday ship. The top deck buffet was a pig pen. Sorry to sound like a snob but the many HUGE people over stacking their plates with piles of fatty food types destined to make them even bigger was horrible to see. After the late evening show a trip up to the top deck buffet for a cuppa and some supper was a lost cause. The only thing open was the pizza bar.... not a cake or a biscuit in sight. ENERTAINMENT To be fair, a cruise on the sister ship, Carnival Spirit, last year presented us with one of the best and most professional theatre shows I have ever seen on a ship bar none. However the show on this cruise was just plain boring. The main female singer just yelled with a piercing voice and the volume cranked right up to full. Several of my group had to leave the theatre as their ears were ringing and hurting. Boring line up during the day, a few general quizzes which were not very well controlled and not much else. Bingo was the highlight of the day PORTS The two shore visits went well and were OK. OVERALL Generally, a boring mundane cruise in comparison with others we have done. I was more than happy to get off after 5 nights on board. Carnival is definitely off our list for future cruises but it may well suit some people. Read Less
Sail Date March 2017
We chose this ship because we were taking (grown up) Grand Daughter and Great Grandson for their first cruise and thought the facilities would be more their liking than our 'usual' ships - Princess, Holland America, Royal ... Read More
We chose this ship because we were taking (grown up) Grand Daughter and Great Grandson for their first cruise and thought the facilities would be more their liking than our 'usual' ships - Princess, Holland America, Royal Caribbean & Celebrity. We are experienced cruisers (over 30 plus cruises) so had no great expectations, knowing that this ship is geared towards families and 'budget' (?) prices. We were not disappointed! Good things first. Embarkation was excellent, organized and fast. The Cabin was also very good and cleaned well. The bed was made up as a King instead of the requested Twin but that would have been lack of communication with the Steward. Our Steward was excellent and did a great job. When the Steward first came to introduce himself was when we got our first shock. He asked when we would like our cabin cleaned, morning or night. My stunned look prompted him to ask if maybe I would like him to attend morning and night - to which I replied 'yes please'. Never, ever have we been asked that question on any cruise - even P&O - always been a turn down service as well as cleaning in the morning. Don't look for a chocolate on your pillow though - there won't be one! While on the subject of the cabin and service, we had to ask for everything - a new soap (I prefer the soap in the shower,not their gel) I only ever got the one extra, which, as they do, ended up a jellied mess, but still wasn't changed. Also had to ask for a shower cap. Nothing is provided in the cabin except shower gel and shampoo. No lotions etc., so take your own. The fridge didn't work so before I ordered ice (from housekeeping - the stewards don't supply this as on other ships) I had to get the fridge seen to. Took 3 phone calls to customer service and all day but early evening the fridge was changed. Ice was ordered and came in a huge plastic open bucket (the sort used to hold 6 beers). Needless to say there was no way this would sit in the fridge so it sat on the dressing table and melted. Other ships use small,proper ice buckets that fit in the fridge. The Dining room. We had a table for 4 and plenty of empty tables so the staff were not overworked. However our head waitress managed to mix up two courses of meals the first night. No real problem we sorted them but all the staff seemed to be in a hurry, courses were almost thrown at you one after the other, plates moved as soon as one finished (no waiting until all at the table finished which would have been correct); then we found out why. After the main course is designated to be finished, the lights dim and the voice of the (female) Maitre D' calls out "helloo, helloo you beautiful people", the music starts. the wait staff start dancing around and before you know it, grabbing diners for a conga line. Eventually, when they have had their 'fun' you get your dessert. This happens every night - not the conga line, the music and dancing by staff (diners too if you want) and a couple of nights staff singing. They were good. As for the rest I would sooner have my dinner in peace. Others may enjoy this. The wine never got topped up, this was a do- it -yourself. Only white bread rolls are served at dinner. We had a lovely young Asian waiter who got us some wholemeal bread for a few nights - until the kitchen ran out. Elegant night - isn't - in the dining room. The table next door had a male in a football jumper and sneakers. When mentioned to the 'head waitress' she remarked that maybe that was his idea of 'formal'! No one said anything to him or all the other diners who had not adhered to the dress code. NO point in having 'rules' if they are not enforced. Do not expect 'silver service' because you won't get it (not at our table anyway). The food itself was ordinary OK to good. The Buffet. A ;little bit too spread out and the food at the "Good Eats' section is very small in selections of dishes. A good pizza section, all freshly made. Salad selections, OK fairly basic. Pies and snags, quite good. Desserts, mainly just cakes/cookies and jellies. There is also the Mexican and the Hamburgers outside the buffet area which are good, although the 'extras' section gets very messy. There is also a help yourself ice cream machine. Mainly manned by small children with sticky fingers! No hand sanitizers in sight there. In fact hand sanitizers are not even actually right outside the entrances to the buffet area, they are more near the lifts which is not much use when people don't know what they are for and children/adults are not encouraged to use them. There is no one policing them either at the buffet OR the dining room. I figure it is a Norovirus outbreak just waiting to happen unless action is taken to ensure that ALL are encouraged to use the sanitizers. Entertainment. The nightly shows. The first night and three other nights consisted of the passengers playing some 'game shows', including the 'marriage game. There were 3 production shows which were very good and congratulations to the singers and dancers. The other night we had the one and only guest artist - Miss Houdini and that too was excellent. Disappointing that the passengers had to provide the entertainment the other 4 nights. Many people go on cruises for the nightly entertainment - not to be the entertainment. Service from the staff overall on the ship was fairly good. Take your own books, the Library is not. There are very few books and even less in the English language. We didn't go on any shore excursions so cannot comment. Music on deck was far too loud, drowned out everything. Carnival seem to equate 'loud' with 'fun'. Not so. Weather wasn't too good at the beginning of the cruise and the water slides and the mini golf were closed down but the weather did improve and these facilities were able to be used so Grand Daughter and Great Grand Son were happy. The Trivia was popular and provided entertainment. Movies on deck were great for the children and there was one indoors that we saw that was good for the adults. Hooray! The ship itself is gaudy and garish with no set theme but eventually I guess you get used to it. Just think "American". Would WE go again. Not if we were paid! BUT if you are a young family and haven't cruised before you will probably enjoy your time. Read Less
Sail Date February 2017
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click