5 Carnival Sunshine Cruises for the Disabled Cruise Reviews

I have always bragged to others about the quality and variety of food on the Carnival Menu and buffets. BUT on the Sunshine it was the worst food ever encountered on a cruise ship. Our food was cold, crusty, and dried. The salads were ... Read More
I have always bragged to others about the quality and variety of food on the Carnival Menu and buffets. BUT on the Sunshine it was the worst food ever encountered on a cruise ship. Our food was cold, crusty, and dried. The salads were browned lettuce and soups were cold. The service was extremely slow and not acceptable at all. We are both diamond VIP members with Carnival. We have sailed on over two hundred cruises and most every cruise line. We understand that booking with different cruise lines you will experience different types of food, however, cold, tasteless, no quality food is unacceptable regardless of the cruise line. The Carnival product has greatly deteriorated and is not at all like previous Carnival cruises we have experienced on most every cruise ship in their fleet! We are very concerned that this ship does not follow ADA guidelines. It was one of the most unfriendly to handicapped passengers in wheelchairs and the guests were unwilling to share the elevators even though the US law states that wheelchair passengers have first priority in the elevator use. Fellow passengers are getting more and more antagonistic toward those who cannot walk and must use a wheelchair as well as the cruise ship staff! It is interesting to note that Carnival is changing the booking mechanism for handicapped cabins. They have gone from wheelchair cabins with roll in showers to calling the same exact cabin a "walker" cabin thereby eliminating the need to accommodate wheelchair guests. It is blatant discrimination. We will carefully review our choices for cruising this year and go back to cruise line whose product we can trust. Carnival product is no longer the same. Read Less
Sail Date January 2019
we have been on many carnival crusies in the past and enjoyed with little problems. this on started with problems once on the ship. The app almost never worked, and need the app for almost everything to keep track of spending to ... Read More
we have been on many carnival crusies in the past and enjoyed with little problems. this on started with problems once on the ship. The app almost never worked, and need the app for almost everything to keep track of spending to entertainment Without the app it was hard to know what activities and pools were included in price., request from housekeeping took forever. Getting off ship they ruined my luggage. The food was hit or miss.Some nights at dinner the food was good other times too overcooked. The shore excursion to bermuda which was the aquiriam and snorkle was disapointing. not the best snorkling place or zoo.There was always a line at coustomer service due to everyone having so many problems The muster drill did not make anyone feel safe. The areas were so badly packed with people you could not even get to your assigned sation.. An up note,the entertainment was great and engaging. Good job Emma and entertainment staff. Read Less
Sail Date July 2017
Difficult finding enough activities to not be bored. Went to tons of TRIVIA GAMES daily, more than 9, just to have something to do. CONNECT FOUR board games, shuffleboard, foosball, bean bag toss offered in team competition (I can do ... Read More
Difficult finding enough activities to not be bored. Went to tons of TRIVIA GAMES daily, more than 9, just to have something to do. CONNECT FOUR board games, shuffleboard, foosball, bean bag toss offered in team competition (I can do those at home, free). Getting to the main Ocean lounge, deck 5, where all the ‘action’ was, required traipsing thru a smoke-laden Casino in the middle of walkway path! No other way to get there! Pure dumb design. Other cruise lines do NOT allow smoking on enclosed rooms, as the smoke doesn’t ‘know’ it should stay in one room, it billows out to any opening found. Highly allergic, face swells like a red strawberry, and need to be drugged on anti-histamines to breathe. (Brought Epi-pens in case, sure glad!) Food, mediocre in Lido. Not enough fresh fruits. I do not like honeydew, cantaloupe, pineapple, and watermelon chopped into one small bowl. Should be large amounts of each, in separate BIG bowls, so flavors don’t mix, nor marinate. Many conversations with other passengers said same thing. We are the healthy group who tries to eat sensibly. FINE DINING had fabulous food! Looks appetizing too. Chef is experienced, good at his trade. Wait staff works well together, makes one feel pampered. Score 10! Every activity room, lounge area, dance area contains those super-tall bar stools. Wheelchair families cannot sit together without the chair person craning their neck to chat. Seems guests prefer shorter, normal height seating, as always full, with only the tall stools left, which I cannot use. (Neither can most all of the older folks). Not many handicap accessible bathrooms, only 2 on ship in main areas, so you are constantly needing to find an elevator to go pee across the ship. Started limiting my drinks severely, so as not to need a bathroom so frequently. My personal room Steward, Erfan doesn’t know how to clean. Shower bench contained black mold, and wads of black, long hair on day one arrival. (I took pics). Bathroom floor grout mold, scum, needs bleached. Walls have splattered brown pecks that do rub off easily, I tested. Gross. I left a note asking for carpet to be vacuumed, it was only partially achieved. (Should a guest HAVE to ask, when you can clearly see lint, hair, and paper on the floor?) He made cute animal towels, that’s about all the credit I can honestly give. Trouble getting a spot for the main big shows, as only two handicap spots on the balcony in theatre. Didn’t get to see any of the big shows, 3 of them on the schedule. My chair is manual, tiny racing style, so if I’m in the back aisle, I can’t see anything except a post. Disappointed. Emma, cruise director, a joy! Delightful young lady, personable, called me out by name several times. Well-suited for that career position. Score 10! Band, BLENDED SOUL, performed in Ocean Lounge, me going thru Casino smoke, gagging to get to this main attraction. Three nights spent dancing in that one area. Band was especially notable. Chloe, lead singer, exceptional, gets the crowd involved. Attended a Magic show that was quite entertaining. Performer was oriented to crowd’s vibe. He gets a 10! Detriment to the SUNSHINE, Atrium has no dance floor. Design Engineer placed a huge, circular BAR on that old floor, limiting the already deprived activities to drinking-only. Many complaints from other passengers, appalled this had been done. Atrium is a main event in a ship, where all people walk by, get a sense of the ship’s enthusiasm, energy, or in this case, that no-party-is-happening if you don’t drink. Comedy club had several shows, some repeated for guests who couldn’t squeeze into the lounge (kudos!). Antman and Kim Harrison get the funny bone kicked in. Highlight of my cruise. Crew super-friendly, most smile and greet, including security & Captain‘s mates. I’ve cruised other ship lines and find this to be true. Carnival Sunshine does have this going for it. You picked awesome people, except my room Steward. Another gal told me her Steward was just as useless in her dirty cabin, so it isn’t limited to my experience alone. Someone needs to follow-up on the room cleanliness of ALL housekeeping personnel, IF you can find them!!!! Staggered embark & disembark do not work. Airplanes and heavy traffic roads don’t agree with your system of assigned, set times. Unhappy guests waiting to board in hours differences embark & grumpy to get home after cruise. Encountered a few spouting insults about Carnival, having to wait while 3-4 tag numbers called at a time, because we were corralled in the main lounge like cattle. I understand WHY you do this, to keep lines shorter, at terminal & customs, less standing, but it doesn’t work well. Trying to find a Porter to roll luggage to my truck is a joke. I asked the lead supervisor 3 times for a Porter. She did ask the first one to follow me to luggage area 23, but he went to another area with more bags, ignored supervisor and me both. Finally, Supervisor walked a Porter over to me herself. Nearly took the 110% guarantee, go back home, but I’m not a quitter. My roommate nearly begged me for a reprieve. Gave Carnival a fair chance, huge let down. Will be going back to my preferred cruise line. Read Less
Sail Date January 2017
We just returned from our Southern Carribean cruise onboard the Sunshine. Had it not been for the wonderful friends we traveled with and the many travelers we met, this would have been a cruise bust. I will start with the positives: ... Read More
We just returned from our Southern Carribean cruise onboard the Sunshine. Had it not been for the wonderful friends we traveled with and the many travelers we met, this would have been a cruise bust. I will start with the positives: embarkation was painless despite having to wait several hours for everyone to receive their luggage (we packed our carry-on for this contingency), JiJi and Cucina's were worth the extra fees, our room steward, Ardana was attentive as was our main dining room wait staff...a big shout out to Big Al (see negative for more on that story), & to our deck server, Putu who kept us well hydrated as we lazed in the sun:-). Now for the negatives. We were well aware that the Sunshine was a recently renovated older ship but were unconcerned as we had twice cruised onboard the Carnival Sensation a numer of years ago & had received excellent service both times. Unfortunately, this was not the case during this one. Our first night we dined at JiJi's & as noted above thoroughly enjoyed. We had selected "Your Time Dining", so for the second night (formal night), we had a wait of approximately 45 minutes due to the volume of diners. We were seated at approximately 8:30. Our server, Elmer advised if we wanted 2 lobster tails to order at that time as they stopped serving at 9:15. Really? Despite many attempts at engaging our wait staff, thanking them with each course served, we were met with silence. A grunt of acknowledgement would have been better than nothing. Our food was served lukewarm at best. Unfortunately, this was a first cruise for one of our friends & the experience left her as cold as the baked potato we were served. We eventually left our table prior to dessert, the service was that poor. We did submit a complaint & were assigned second seating for the remainder of our cruise & received excellent care by Big Al & others. However, the food quality was just not as we remembered nor anywhere as good as served onboard the RCL Oasis we sailed upon in January. The renovated areas seemed poorly designed to accommodate the number of cruisers. For instance, to attend a comedy show, cruisers had to stand in line prior to each showing or stand during the show due to limited seating. The venues are too small. Many areas of the ship required going through the casino and/or going up/down flights of stairs to access the correct elevators to your destination, difficult for travelers with disabilities. Balcony rooms do NOT have refrigerators, prepare as we did to bring a collapsable cooler. Our room steward kept it filled with ice, thank you Ardana. Overall the crew were efficient but unfriendly. The lack of attention to detail evident throughout. Many experienced cruisers expressed the same concerns. Is the crew disgruntled or new? It wasn't clear but something is amiss. We purchased excursions for Aruba & Grand Turk. Aruba was chaotic & disorganized. We arrived early but departed 30 minutes late. Grand Turk was better organized but cruisers are essentially limited to the port following the excursion. Curaçao was gorgeous. We elected to wander the area on our own & were grateful we did. Unfortunately, a friend became ill requiring the attention of the ship's medical staff. They were very knowledgable & professional. Has Carnival cut too many corners to keep their cruises relatively inexpensive? Not sure. Would we book the Sunshine again? Not a chance.   Read Less
Sail Date May 2014
We were invited to take the inaugural cruise on The Sunshine out of New Orleans. I must start off with the Wonderful staff in the dining rooms! Next I have to give credit to the housekeeping staff. These two areas were by far great to deal ... Read More
We were invited to take the inaugural cruise on The Sunshine out of New Orleans. I must start off with the Wonderful staff in the dining rooms! Next I have to give credit to the housekeeping staff. These two areas were by far great to deal with. Now lets go on to the entertainment....... RUDE RUDE RUDE and 2.0 it is NOT!!! There were few shows worth seeing. No Hasbro game show. Couples show was on the last day. Comedy club was so small that few people were able to see any of the shows. If you did manage to get into the comedy show the lack of air conditioning made for a very bad show. The comedians were very good, the couple we did get to see.Kudos to George Lopez! Guest services....... 3/4 of the staff in this department are rude liars! Quick to tell you no one else has complained about the lack of air conditioning on the ship. Although while you are waiting in line 90% of the people were there making that exact complaint. While waiting to speak to a customer service host (diamond-Platinum line) We were rudely cut off by a worker from the art department who then pulls a person out of the regular line (red card) so this person could try to pay for the artwork won in the auction. (3) three credit cards later still unable to make payment and we are still waiting for service. I have to say that this was again rudeness on the staffs part not the guest. Now lets talk about being told that unless we deal with this one rude person we were NOT getting OFF the ship. Tender stickers. This guy was informed that we were platinum and he had no idea that we were not supposed to get a sticker. As per our status as regular cruisers we are escorted to the tender via guest services, no waiting, no numbered sticker required. The ship.... NOT what it was tooted to be. The A/C did not work through half the ship. It was pretty to look at but not well laid out. You had to walk through one club to get to another. Walk through the comedy club to get to the restaurant or right through the middle of the casino. The path is not to the side of the casino but right through the middle. No place to sit and socialize unless you are in a bar. The library is now a bar! Hello if I am in the library I want quite to read I do not want to having to turn down drinks. Also this ship is NOT smoker friendly. Smokers are regaled to a very small area on deck 10 or a small area on deck 3. Now if you are gambling then there is an area in the casino you can smoke. If you smoke cigars then you are only allowed the small area on deck 10. Now lets talk about the nasty sewage smells on messine deck, the lime light club, and spotted through out the ship. At any time you went on deck you had a hard time finding the deck dry. The path ways were so narrow that two people had a hard time passing side by side. The worse area was trying to go into the lido restaurant. then once you made it to the sliding door be very careful as the flooring was so slick it was hard to walk with out slipping. Over all this cruise was a big rude flop! I will not ever waste my time or money on this ship again.   Read Less
Sail Date November 2013
Carnival Sunshine Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.0 3.7
Entertainment 5.0 3.7
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 3.0 4.1

Find a Carnival Sunshine Cruise

Easily compare prices from multiple sites with one click