1 Helpful Vote
Sail Date: January 2019
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what ... Read More
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what they think you would like. The hostess who seated you in most part were very nice. There was plenty to eat; as this was a "journey" cruise. On sea days they either served breakfast, lunch and dinner in MDR or brunch and dinner in the MDR. The food on the lido was pretty good and there was a larger selection including Mongolian Wok and Indian everyday for lunch. The cruise had a mid-night buffet and a chocolate buffet bot at night and during lunch. They were special. The entertainment was hit and miss. The ports were fine except we didn't go to Kona as "the waves" were too strong. Read Less
2 Helpful Votes
Sail Date: June 2018
Were supposed to go to the Mexican Riviera, but went to San Diego and Ensenada. We were out running a hurricane. It was not Carnivals fault. The food and attitude of the crew are excellent. We were given a free cruise for not going to our ... Read More
Were supposed to go to the Mexican Riviera, but went to San Diego and Ensenada. We were out running a hurricane. It was not Carnivals fault. The food and attitude of the crew are excellent. We were given a free cruise for not going to our locations. The casino was also giving me a free cruise for staying on the ship. I had the best time of my life. They also sent to my room 2 bottles of wine and a bottle of champagne. We are going to rebook this cruise, since we have never been to Cabo San Lucas or Puertavallerta (or how ever it is spelled ) . The casino payed off well, went home with more money than I took Also being handicapped, they wheelchaired me on and off the ship with a smile on the crew members face. I can not wait till our next cruise leaving from Puerto Rico. Read Less
3 Helpful Votes
Sail Date: March 2018
Sorry for the delay, my wife stop me till I cooled down. My wife needs a wheel chair to get on and off ship, when we got to the port we were told she needed to get in the building and then they would find a wheel chair, we waited over a ... Read More
Sorry for the delay, my wife stop me till I cooled down. My wife needs a wheel chair to get on and off ship, when we got to the port we were told she needed to get in the building and then they would find a wheel chair, we waited over a hour in the VIP lounge, then when they came they only took her to the lobby of the ship and told us the third party staff could not go onto the ship, we were in a area with 30 other people trying to get to there cabins. We were traviling with 5 other couples and were seated at a table for 12 in the main dining room. The first night we did not get our food for over 2 hours, the staff turned the lights up to clear the table before we got or disserts. On the second night they served prime rib/lobster. I had the prime rib with baked potato, everyone was done with their diner before I was offered any topping for the potato so I told them where to put there diner. The head maiter'd gave me a guarantee this problem would be fixed the next night, We were happy that he did fix the problem. They put more staff and a head waiter that know how to serve a large, they should have had this all along. We had to call room service to get ice in or rooms and they would only bring a quart bag at a time ( why ) Getting off the ship was a joke, this time no wheel chair was available so we had to use a walker the hole way. Read Less
Sail Date: January 2018
We have cruised multiple times, mostly with Carnival. Last year we tried Royal Caribbean. It was nice but we found we missed Carnival. I use a wheelchair full time and Carnival always provides excellent service to me. The food was very ... Read More
We have cruised multiple times, mostly with Carnival. Last year we tried Royal Caribbean. It was nice but we found we missed Carnival. I use a wheelchair full time and Carnival always provides excellent service to me. The food was very good. We ate in the dining room (Black pearl) every night. I eat a lot of chicken and there were 2 new dishes that I found to be delicious. We had buffet most mornings. We tried the sea day brunch. It was disorganized and slow. It took an hour to get our food and then it wasn't very good. The lunch buffet is very good. I ate Indian food daily and it was great. We didn't do Carnival excursions because of my disability. They are lacking in accessible excursions but I understand why. The ship is getting older but is clean and easy to maneuver. The public space in the lobby is a little small but ok. We never felt crowded. Sea days are always busy but there were areas in which you could actually be alone or only one of a few people. Read Less
Sail Date: September 2017
My dad had invited my husband and I to go on this cruise with him and his girlfriend. We went on Sept 18 for 5 nights to Jamaica and the Cayman Islands. Being we had never been on a cruise before we weren't sure what to expect.We had ... Read More
My dad had invited my husband and I to go on this cruise with him and his girlfriend. We went on Sept 18 for 5 nights to Jamaica and the Cayman Islands. Being we had never been on a cruise before we weren't sure what to expect.We had a really nice time. The ship seemed big but while we were on it it didn't seem overly crowded. We were in cabin 8210. The walks were long but it was just what I needed for my knee that needed to heal from an injury. The cabin was cozy. Although there was only one outlet in there I had read the reviews ahead of time so I brought my extension cord with me. I loved the dining room. We were in the gold pearl lower. Our waiters were awesome. Oleg, Daniel and Louis treated us like family and whenever they saw us elsewhere they stopped to say hi and see how we were doing. I think they all deserve a raise. The entertainment was wonderful and even my husband really enjoyed the rock music. It was my first time in a casino. Although I enjoyed it they were not paying out much probably because of the hurricane.my dad's girlfriend was in a w/c and everyone was very helpful especially in the dining room and for embarkation and disembarkation. I really want to go again sometime. Read Less
7 Helpful Votes
Sail Date: September 2017
Very enjoyable on the pink ship. We had a blast and would go on her again. There are several pools all over the ship. So if one was full or busy, we could just go to another one. The spa was great. I loved the thermal pool and ... Read More
Very enjoyable on the pink ship. We had a blast and would go on her again. There are several pools all over the ship. So if one was full or busy, we could just go to another one. The spa was great. I loved the thermal pool and saunas. My children adored the Ocean Clubs and begged to stay there. They wanted to go back each day. The food was so freaking amazing. We loved the molted chocolate cake, and my children loved the chicken nuggets. I really enjoyed the prime rib. The steak and eggs are amazing. I think I had a ceaser salad every day. The balcony was worth every penny and. We spent hours on the balcony. Jamaica was a lot of fun. The shopping was great, and we loved Margaritaville. Grand Cayman was so beautiful, and I could stare at it for hours. They were fantastic will a disabled family member, which was wonderful. Everyone was super sweet to my kids. I can't wait till my next cruise. Read Less
7 Helpful Votes
Sail Date: June 2017
This cruise was chosen for two specific reasons: Date and Half Moon Cay. About us: We were a group of 14 celebrating many things and booked through a private TA. Each person in our group had a great time to the point that it is still ... Read More
This cruise was chosen for two specific reasons: Date and Half Moon Cay. About us: We were a group of 14 celebrating many things and booked through a private TA. Each person in our group had a great time to the point that it is still being discussed. We had first time cruisers to experienced including having sailed Carnival's newest ship in the Med. As a result, we approach cruising with realistic expectations of having a good time in the ports by way of our floating hotel. HOTEL: Embassy Suites 17th street. Awesome location for pre-cruise activities for a group of approximately 35. Provides transportation to port and will negotiate the rate per person. Walking distance to restaurants and short ride to the beach and Las Olas. Embarktion: Majority of our group arrived by a little after 11:00 a.m. Half of us had FTTF. We also had two physically-abled in our group. Those of us with FTTF were on board AND in our rooms before noon...AWESOME! The remaining that arrived with us were on board within the hour. The final group that arrived to the port after 1:00 p.m. and without FTTF were in a line wrapped around the outside of the building. By the time the boarded we had lunch and our luggage. All of us with FTTF had our luggage before the muster drill. Muster Drill: Two of us joined our physically abled in the Black Pear restaurant. The remainder joined at their stations. It was as expected. Sail-a-way: Members of our group enjoyed the deck party. DJ was great. FUN crew was OK. We did not see them too much. Dining: Our group had early seating (6:00 p.m.) in the Golden Pearl. Food was average with favorites and some just OK. Our server was rather slow. But nothing that ruined our trip or caused us to lessen our gratuities. On the final night they performed a birthday song for me and delivered a tiny cake which we shared. It was actually better than some of the desserts. Cabins: 6 of us had cabins on the Lido...and loved the convenience. We had two scenic view rooms and one balcony. We LOVED our rooms and our cabin steward Eve. My cabin was serviced twice each day and the others selected once. However if anything was needed at any time, we had Eve's contact info and could make our request. Another one of our cabins was a disability Spa cabin. IMade was the cabin steward any he was very attentive to their needs which we truly appreciate. We were at the very front of the ship. It was an awesome view and we never had any challenges with noise of ANY type. Food: As expected for a cruise ship. There was not one meal that we could not find something decent. One of our favs were the chicken patties! We dined at Lido the first day for lunch, first port day for breakfast, and last day for breakfast. We had all dinners except one in the dining room. Was always off the ship for lunch during port days. Again, no complaints as everything was satisfactory. The last day was a SEA day and brunch did not disappoint. Everyone enjoyed it (except the mac & cheese). We had a few mac experts and they were a little critical of the cheese. We also tried the BBQ on deck 10 for lunch on the last day. VERY GOOD! Specialty Dining: Our entire group dined at the Steakhouse on the 2nd elegant night. Always an awesome experience. One hour before dinner we received a call from guest services that there was a problem with our reservation (long story). However, Emir (steakhouse manager) and staff were able to accommodate our group at the time we planned. Our most sincere thanks to him and his team as we were celebrating a 50th birthday. He checked in on us multiple times. Guest services sent a complimentary bottle of wine. And Emir sent a special dessert. Just another example of how hard the Splendor staff works to ensure their guests are having a wonderful time. PORTS: Nassau, Half Moon Cay, Grand Turk, Amber Cover Nassau: No ship excursion booked. The ship was cleared a little after expected arrival. We waited for the crowd to get off then exited using a motorized scooter. Easy port to get around on your own. Half Moon Cay: FAVORITE! Booked the Oasis through Carnival a year in advance as we expected to have over 20 in our group. Ended up with 14 and it was a perfect day. The hostess was Charo from the Golden Pearl dining room along with several other staff members. What a memorable day. Our group enjoyed the Oasis and areas around it so much that no one ever ventured off to explore anything else and we were on the last tender to return as we wanted to enjoy every minute. Again, staff went out of their way to accommodate the physically abled in our group including on and off the tender and in and out of the Oasis. Truly an amazing day! Grand Turk: Nothing planned through Carnival. Some of the group rented golf carts and went to the lighthouse, governor's beach, and then chilled at the beach at Jack's Shack. Others walked or "rolled" around the port area for a little shopping. For me, this was a great spa day...(-: Amber Cove: Another great port. We planned an private excursion and enjoyed our day. Will book another Carnival cruise visiting this location to try something different including the Falls and the actual port area. Disembarktion: Had FTTF and mid-day flights. As a result, we took our time and enjoyed breakfast on the Lido. When done, we went to the meeting place for folks needing assistance and was off the ship in an instance. A ship staff member assists you off the ship, then hands you over to a local staff member for assistance through customs. The particular person we had was a little be of a crude as she would not allow my other half to accompany me and the person needing assistance through customs. She actually separated us although her co-workers insisted it was OK. However, she lamented about being told in a meeting that only one person could go through. As a result, he was the last person to join the group as we waited for him in the taxi area. Fortunately he has Global Entry and was able to by pass the line that likely would have taken an additional 30 min to an hour. We love to cruise and love to travel. We recognize that this is not a luxury liner. If we wanted that, we would pay for it and it would not include 3K other people. As a result, we board cruises with eyes wide open and expecting to have a good time. We have yet to be disappointed! Note: Public rooms can get VERY COLD!!!!! Happy Cruising! Read Less
6 Helpful Votes
Sail Date: May 2017
The trip was great, the service was excellent. There were a few items that were brought to my eye. Tables in the on deck aft quarter, always felt sticky to my touch. Crumbs and dried up Ketchup was noted on more than one occasion. (always ... Read More
The trip was great, the service was excellent. There were a few items that were brought to my eye. Tables in the on deck aft quarter, always felt sticky to my touch. Crumbs and dried up Ketchup was noted on more than one occasion. (always aft quarter) floors were swept but could have used a bit more attention. Yes this is an older ship, and one can find fault with many little things that were noted, but understandably, accepted and overlooked. We ate in the Supper Club 3x. the salads very good, Lobster Bisque, excellent, Dessert beautiful presentation and delicious. Two of 3 steak Filet Mignon pieces were not excellent quality. Tough and stringy would be my description. the 1/2 lobster that came along with the Filet Mignon choice was OK. I expected more. The Lamb was Excellent ! I would go back again to the Supper Club but not for their, Fillet Mignon. (medium rare) The dining room was very good. Service and food. Had the Prime rib the 2x it was offered. The BBQ restaurant was very good, and so with the Wok, made to order, (lines are long) As for our trip, weather great, stops were what we had hoped for, We had been to Nassau twice before and decided to stay on board. It was great , had the whole ship to ourselves. It seemed to me that the cabin stewards now have many more units to clean. ( a reduction in staff, cost cutting measure?) I could not complain but the Mrs. said they could do a better job and be quicker. Maybe it is because of the possible reduction in staff. With all my food complaining I did put on a few extra Lbs. not too happy about that , my fault though.. The two gala shows were very entertaining. I did find that the bar prices were too high. $7.95 to 8.95, per fancy cocktail drink plus an additional 18% surcharge, you do the math. Cruise lines most likely pay no liquor or beer taxes to either local state or federal government as all products leave the country.. FYI...there is No tax on, the cost of liquor to the cruise company, exported goods. There purchase price from the supplier is at a Very low cost to them as the buy 1000's of bottles from the distillers yearly. I would think they pay a lot less than you pay at your local retail outlet. Have a nice cruise all and research your choices and habits .. Hopefully you have SUPERB weather as we had. Read Less
5 Helpful Votes
Sail Date: February 2017
We chose this cruise because it had 3 ports we had not visited before, the price was decent & we had never sailed on the Splendor. My 90 yr old mother & sister joined us for this cruise. Mom had only sailed a couple of times ... Read More
We chose this cruise because it had 3 ports we had not visited before, the price was decent & we had never sailed on the Splendor. My 90 yr old mother & sister joined us for this cruise. Mom had only sailed a couple of times prior on other cruise lines & sister had sailed several times over several cruise lines including Carnival. I was not impressed with our cruise director, his singing over the PA was a bit annoying. I felt the entertainment was lacking a great deal. Sea side theatre shows were not scheduled very well for our early dining time. By the time we finished dinner, the movie was well under way. We did not try the comedy club. Having our 90 year old mom made the entertainment choices difficult. Carnival needs to step up their entertainment. Dining: we had an excellent dining staff in the Black Pearl (early- 6 PM.) Michael, Max & Frazier did a wonderful job. I did feel that service was a bit slow though. We were not getting our dessert until 7:45. I feel this is due to the wait teams having too many tables to take care of at each seating. So I blame CCL for the slow service, not our wait team. When any of them would see us out & about the ship or in other dining venues, they would speak to us & know us by name. All 3 were very friendly & helpful. Engine problems- we experienced missed ports due to engine issues, We only visited 2 of our 4 scheduled ports of call. The crew did an excellent job handling all the complaining cruisers. We always had decent food choices, drinks, no plumbing issues. The ship did vibrate & shudder as it slowly crept is way back to Miami. The crew went above & beyond in dealing with irate passengers, helping us to make the best of a bad situation. We were allowed to use cell phones provided by the ship/crew & our cabin phones to call home at no cost to us. Free wine was provided one evening at dinner, $100 OBC, refunded port fees, refunded excursions, 50% refund of cruise fare, 50% off future cruise. My mother (90) who is usually very mobile was given use of a wheel chair at no cost for the remainder of the cruise due to the excessive pitching, vibrating, & shuddering of the ship. Overall the crew did an excellent job after the engine trouble started. Had my husband & I been alone on this cruise it would have been a good cruise, even with the missed ports/extra sea days. Having my mom & sister along made it a bit more stressful being stuck on the ship & not having much to entertain ourselves with. The ship: Pink pink & more pink zebra striped circles. The décor was a bit overwhelming with what reminded me of pink donuts everywhere. The galley is in the middle of deck 3, making it impossible to go from one end of the ship to the other using decks 3. It was easiest to use deck 5, 9 or 10. Read Less
Sail Date: December 2016
The cruise ship was ok, it meet our expectations. The color was not bad. I wish they put signs by the elevator for odd and even numbers. I did notice some of the staff were going thru the motions; but most were very nice. The food ... Read More
The cruise ship was ok, it meet our expectations. The color was not bad. I wish they put signs by the elevator for odd and even numbers. I did notice some of the staff were going thru the motions; but most were very nice. The food service crew we had was great. We got different answers sometimes for the same questions; but eventually figured things out. We saw our cabin steward once; and we called him three other times for minor things. We saw the comedy shows and they were good, The stage show we saw was average. I like it when the crew performs. Cozumel was the best port by far; I think most were worried about Belize. The food was decent in the sit down places; we like the BBQ, Tandoor and the Wok, The Wok had lines but it was fresh and the lines moved. I wish they would offer rice in the Wok. Read Less
2 Helpful Votes
Sail Date: May 2016
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a ... Read More
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a beautiful Island. The other ports of call were also nice. A lot more affordable. The entertainment on the ship was fantastic. We had shows almost every night. Dances in the dinning room every night too. The cruise director Chloe was super. Saw her every day. She was out there mingling more than I have seen other CD's do. Even her assistant Caitlyn & staff Sean, Eric & B-Lo were around every corner. Kept us busy. It was a nice change from other Carnival cruises I've been on. The cabins were small but all I did was sleep there. The shore excursions were a different story. In Amber Cove, the description said moderate walking. That is not a problem. But no where, on internet, or fun ashore booklet did it say there were stairs to climb on every stop, So I either sat on the bus, or outside the excursion stop. That was really a lot of fun, NOT. Would I go again, most definitely. But I would plan for a different day of the week & choose different excursions more suited to people with mobility problems. Read Less
9 Helpful Votes
Sail Date: May 2016
I chose this cruise cause it was going to do two days at Bermuda was a Journey cruise, but most important going to Amber Cove, Carnival Port at Dominican Republic.. I had planned for this cruise for almost 11 months. Embarkation was a ... Read More
I chose this cruise cause it was going to do two days at Bermuda was a Journey cruise, but most important going to Amber Cove, Carnival Port at Dominican Republic.. I had planned for this cruise for almost 11 months. Embarkation was a total mess, not because of employees, but because Carnival was just not prepared to have over 800 Diamond and Platinum guest. Debarkation was just fine a little slow but hey what do you expect with 3000 and some people getting off all thru one place. I had a wonderful time. Splendor is a great ship clean, and the workers are all just wonderful. Bermuda was great. Amber Cove was simply marvelous, very orderly able to get a cab easily, lots of police protection. Felt comfortable at all time. Food wise, food was just okay, nothing special, but I promise you will not starve food always available. We had a blast at the Robust Lounge my family danced to Spanish music every night. It was the place to meet every night and just hang out with an older group. It shows you that you do not have to act crazy to have fun. I have been on about 10 cruises and this one was really a great one. hardly no kids just lots of Gold, Platinum and Diamond guess. Carnival this one was a great one. We had three Elegant nights. Read Less
Sail Date: September 2015
My wife (Cunard-1, Carnival-3 cruises) and I (Cunard-1, Carnival-2 cruises) are 44 and 47 and we sailed without the kids for our 10th anniversary celebration. We drove to New York from the Toronto, Canada area and found cheap ($10 a day) ... Read More
My wife (Cunard-1, Carnival-3 cruises) and I (Cunard-1, Carnival-2 cruises) are 44 and 47 and we sailed without the kids for our 10th anniversary celebration. We drove to New York from the Toronto, Canada area and found cheap ($10 a day) parking at Journal Square (Park'n'Save) in New Jersey which is a dramatic savings from the $35/day that Carnival offers next door. It was a reasonable 60 minute train, subway and walk commute back to the ship while my lovely wife guarded the luggage in the terminal. Hotel the night previous at the Best Western Fort Lee, NJ was also excellent value and close to Manhattan. On Embarkation the loading staff were great except for the badly bent crutch my wife needed to use for the week that we found in our cabin when all the rest of luggage arrived. Surprisingly, or not, the Guest Services staff and then Manager refused to take responsibility for the damage. Thankfully the crutch was not needed as much as we thought since we used the wheelchair we also brought for my wife's badly cut foot that occurred two weeks earlier in a beach swimming mishap. Almost cancelled the trip but not a bad way to convalesce for a week :) Back to Splendor! PINK alert! Wow, from pink doughnuts on every door and pink dots on every table I saw enough pink to last me for the rest of my life. As well the "sunny side up eggs" all over the Golden Pearl dining room ceiling to the bright orange crown molding and pleather couch in our Riviera Deck (1) ocean view cabin was quite a lot to take in and odd at the same time. The engine noise on Deck 1 from cabins 1275 to 1350 (1/3 from the rear) was loud to walk over...don't want to imagine what it would be like to sleep over! In 1407 it was noticeable and at certain speeds the resonant frequency of the ship was a bone shaking cacophony! However, I noticed the Captain knew what those frequencies were and didn't let the ship cruise at those speeds for very long. Otherwise our ocean view cabin in "steerage" wasn't too bad, clean, with plenty of storage for two. Only ONE North American outlet in the whole cabin (nothing in the bathroom). Behind the bed there were two European (German style) outlets for the lamps. Take a 3-outlet adapter that fits into one outlet from home!!! The Lido deck was crowded every meal time and finding seating was always difficult. That was a pain. Cruisers! - please clean up after yourselves a little bit, at least take your plates to an area where the bussing staff are cleaning already or to a cleaning station. It helps other people find seating and the Lido is NOT a restaurant - think cafeteria rules please. Not too bad for navigating with a wheelchair. The Gold Pearl was more difficult, every other table we had to ask to excuse ourselves through people on chairs that were too close. Back to the Lido deck, this is what I meant by going down fast. The upholstery was noticeably aging fast. Runs in the fabric, wear and tear visible and tons of stains! Pretty disappointing. The walls were the strangest. The decor was supposed to appear as aging brass I think and where they had tried to emulate the "browning" or surface oxidation they got it right in a few places, the brown paint was feathered evenly and realistically so it kind of looked right. But in the majority of places it looked literally like someone splashed and splotched brown paint randomly on with a 3" paint brush and then walked away. Think bad paint touch-ups everywhere with the wrong colour of paint! There were a noticeable number of decorative clear plastic 3" "buttons" missing in many places of the Lido as well as section divider broken glass held together by clear packing tape??? Hopefully fixed by next New York visit. The food was noticeably poorer than previous cruises. Even though there were plenty of portions and all the seconds we wanted from our wonderful servers, ... the sweets were bland, more indigestion than I've ever had in my life, stale hard buns and baguette slices, and meat that had to be ordered 1-2 levels higher than what we're accustomed to (and poorer cuts than what we've seen on other Carnival cruises - well, that weren't an extra $20!! in Gold Pearl dining). My wife likes medium rare, it arrived rare so she had to send it back asking for well done. Maybe that's just our local area I'm not sure. The only foods available after dining hours were deli sandwiches, pizza (quite good to be fair and honest) and run-of-the-mill-nothing-spectacular hamburger, hotdog and french fries, oh and popcorn for the outdoor/under the dome movies. Also, if I hated lemonade I would be in trouble. Cold drinks after regular dining was lemonade only! Milk was hard to find other than breakfast. Excursions were good but don't order them through Carnival. Always cheaper from the locals where Carnival hasn't cornered the market. We were looking forward to the Peggy's Cove tour but Carnival wanted $50 each for a bus ride. Luckily we found another couple that asked if we would join them in a taxi drive to Peggy's Cove and share the $150 three hour tour. It worked out great! In Boston we should have taken a cab to Faneuil Market and the Cheers pub where my wife really wanted to go - two Carnival bus tickets - $32 total! The Cheers pub was fun with a reasonable selection of beer on tap. Staff were great. I would have loved a behind the scenes tour of the ship but $95! come on. On a good note the staff were great, always smiling, always offering to help and always quick to give a helpful answer to many questions. Watching a Korean trio jam out 80's rock tunes in the casino was very entertaining, in a good way. The Latin trio strictly as musicians were slightly below what I would have expected (sorry, I said ending on a good note didn't I). The Beat theatre rock musical stage review was decent, beautiful solo guitar guy Greg, impressive ImprompTwo, I loved piano girl Christine!!! and The comedians were absolutely the best. My wife and I attended most of the later sets by Rob Little, Tommy Drake, Ortiz and Mulroney. They were bust a gut, on the floor howling hilarious. Alcohol does help but they were indeed the cruise entertainment highlight for me personally. The "George Lopez" machine does a good job finding decent comics. Overall we had a good time, it was a nice romantic 10th anniversary trip for us. Just watching the ocean under moonlight is an enjoyable experience on it's own while hoping for bigger waves. But...it wasn't what we had come to enjoy about Carnival. Deteriorating furnishings and aging decor, mind you, only in the Lido deck to be fair and honest. And food that was indigestion causing (Zantac EVERY night, sometimes two - 2 days home and already feeling better), bland desserts, and stale bread!! Slight bad taste in my mouth after this cruise...probably looking at trying another cruise line...if we can afford it. Aye, there's the rub. Read Less
Sail Date: July 2015
Even though the Splendor is an older ship and does not have a lot of ammenities as the newer ones, with over 20 cruises, this Carnival cruise was better than I expected. My wife needed a wheelchair on and off the ship and the staff were so ... Read More
Even though the Splendor is an older ship and does not have a lot of ammenities as the newer ones, with over 20 cruises, this Carnival cruise was better than I expected. My wife needed a wheelchair on and off the ship and the staff were so attentive and nice to her. The waiter and support staff during our dinner service was excellant. Buffet service at breakfast was dissapointing and lunch buffet was average. The shows were really good from the lobby performers, lounges and the main show. The comedy club shows were hit and miss. The casino was not smoke free and really put a damper on entering it to gamble as well as walk by it as well. It really stunk and was a turn off. The best thing and must go was the Piano Bar and Martini Bar. Joslin in the Martini Bar had a great personality and made a great martini. Met lots of people there every night. The Kon Tiki excursion in St. Thomas was a lot of fun and was disable friendly. Read Less
1 Helpful Vote
Sail Date: April 2015
This was without a doubt the worse cruise we've been on .. What caused such a failure let me count the ways - 1) The Splendor needs to go a loooong way to be handicap friendly .. The elevators doors close too quickly which ... Read More
This was without a doubt the worse cruise we've been on .. What caused such a failure let me count the ways - 1) The Splendor needs to go a loooong way to be handicap friendly .. The elevators doors close too quickly which caused me to stick my foot out to keep the doors from closing on me only to have my toes jammed and painful for the rest of the cruise 2) Leaving the ship and returning using a mobility scooter was a nightmare - the ramp was too steep & sometime to short .. At one point the front wheel of my scooter went off the ramp and caused me to dangle off the ramp .. I was afraid I was going to go completely over the side of the ramp and into the water until my husband pulled the scooter back 3) According to the manager of Customer Service Dept. there is ALWAYS someone there to help the handicap on & off the ship - ah NO there wasn't .. My husband had to go on the ship to find someone who would help me get back on the ship .. No one seemed to know who was assigned to help the handicap 4) Once back on board the ship there was "supposed" to be someone there to help with the elevator .. Again on one there 5) I booked a specific cabin 8312 because it had an extended balcony on which I could store the scooter so I wouldn't trip over it at night in the cabin .. I ALWAYS book an extended balcony cabin .. I booked in August 2014 for the April 12th, 2015 sailing .. Towards the end of February 2015 when we paid the balance due I noticed I had different cabin # - one without an extended balcony .. When I called the travel agent who booked the cruise he had no idea what happened .. Back & forth for over 2 weeks he tried to regain the original cabin but we were told sorry we don't know what happened so you'll just have to take this other cabin .. With less than a month to the cruise we didn't have much choice 6) Excursions - I booked our excursions thru Carnival directly .. I specifically asked if the excursion was handicap friendly and I was assured it was - NOT .. We had excursions booked for each port of which I was only able to utilize TWO!!! 7) I am an ex travel agent .. I know how to book a cruise, excursion and I also know when a company just doesn't care about someone brining a problem to their attention .. Shame on you Customer Service Dept. manager .. Shame on Carnival for not taking the safety of handicap passengers seriously!! 8) As I stated on the subject line the lowly and poorly paid wait staff, cabin steward, cleaners, cooks, servers were a very welcome touch of kindness .. The least paid gave the highest service .. I can't praise them enough for how they went out of the way to help me in the food lines, holding elevator doors, stepping aside so I could pass with the scooter and a hundred other little deeds they performed! 9) We spoke to a lot of other handicap people who were having a hard time on the Splendor and they all said the same thing - they will look for another cruise line in the future Read Less
Sail Date: September 2014
This was our 4th cruise (3 Carnival, 1 Royal Caribbean). This was, by far, our best cruise. This ship is huge, but we were able to get around it easily. Our balcony room was 8297, almost midship. Accomodations were very nice. Everything ... Read More
This was our 4th cruise (3 Carnival, 1 Royal Caribbean). This was, by far, our best cruise. This ship is huge, but we were able to get around it easily. Our balcony room was 8297, almost midship. Accomodations were very nice. Everything worked perfectly, we had no problems at all. Even being under the Lido Deck, we hardly heard any noises. Our room steward was Esperanza. This was her last cruise before heading back to the Philippines for a well deserved vacation with her son. The food was excellent. We dined in the Golden Pearl dining room. We did take one night to enjoy a fantastic dinner in the Pinnacle Steakhouse, on deck 11. It was only $35 per person for a 5 course (if you count the Chef's complimentary tasting) meal. I enjoyed the 18oz rubbed rib eye, while my wife had the 9oz filet. Other choices included a cowboy steak, NY strip, and a lobster tail. Best service and meal I've had in years. Our meals in the dining room were great also. I have to eat gluten free and the staff was very accommodating to my needs, as well with others having food allergies. Our ports of call were very clean and the staffing were extremely helpful and friendly. In Boston, we took the Towne Trolley excursion and got off at Quincy Market for lunch and back on, later, to return to the ship. In Portland, we met some friends, so no excursions were taken. In St. Johns we road their trolley for a nice tour of the city and were dropped off at their public market, where we shopped and took a leisurely 15 minute stroll back to the dock. In Halifax, we took the Pink Bus tour, which included an hour tour of the city, including the Citadel, and then we got off of that bus and boarded another for a 30 min loop around the port. All of our guides were very knowledgeable, courteous, and friendly. All of the ports had souvenir shops located on or very near the port, for all of those grand kid tee shirts we so need to get. All in all, we were very pleased with this cruise. It was on our bucket list and were happy to have done it. May even do it again. A very worthwhile and enjoyable 7 days. With the exception of some chilly rain on the morning we docked in Portland, the weather was fantastic and the sailing was very smooth. Only a few noticeable waves on the way back from Halifax to NYC. Embarkation and disembarkation were very smooth in NY. Our connections from and to the airport were on time and well worth the expense to book it through your agent and Carnival.   Read Less
Sail Date: February 2013
Carnival offered a terrific deal for its Splendor repositioning cruise from the Mexican Riviera run to New York. We bit even though we knew the Splendor had a troubled past and some bad reviews. After signing up, we read a lot of bad stuff ... Read More
Carnival offered a terrific deal for its Splendor repositioning cruise from the Mexican Riviera run to New York. We bit even though we knew the Splendor had a troubled past and some bad reviews. After signing up, we read a lot of bad stuff about the last cruise to Mexico and the final run to Hawaii and back. Then the Carneval Triumph took the news for weeks and friends declared us crazy. But it was a dandy cruise all in all. Good food mostly, and mostly in the main dining rooms as we tried assigned seat dining for the first time. Better than average cabin service. Pretty good entertainment. Lost of push for Fun Fun Fun! And a dandy CD, Malcolm (WooHoo!) who merits his high repute. Splendor is too big for our taste -- three feet wider than Panamax. The crew seems to have conquered chair hogging, but we didn't get a lot of good sun days and the lid over the Lido deck never got opened. We took only two cruise company excursions -- to and from the ship. Both illustrated the main problem: the ship was in uncharted water, using pickup crews for embarkation, debarkation and excursions. (We had several great excursions; thanks CC pals.) At the Santiago airport, the CCL folks had a loose grip, and arrangements at Valparaiso were a little crazy. At the Buenos Aires end, the price of transport to the airport including a little tour was out of sight. So we took just transportto the airport. The bus dropped us at a downtown hotel and the driver told us to hang out there for the 11 hours before our flight left. We had a basement conference room with some pop, coffee and pretty good pastry. After a while we hooked up with a private tour around town that offered more and cost a third of the price for the CCL arranged tour. When it was finally time for us to transfer our luggage from the luggage truck back to the coach and head for the airport, there was no CCL representative in evidence. All of that was manageable, but it really suffered in comparison to the HAL treatment of Veendam cruisers who were with us most of the way around. The crew flubbed a couple of itinerary points evidently from lack of experience on the run. We did get $100 OBC credit each when the ship got to the Chilean Fjords after it was too dark to enjoy them. The most exciting moment on the cruise came when the captain was executing a sharp turn to begin the circumnavigation of Cape Horn (which is a small island). A stiff wind caught the ship broadside as she turned and she heeled over steeply enough to dump the pools and hot tubs. We are really glad we got home while the rest of them still had two weeks to get to New York. Read Less
Sail Date: November 2012
Check in at Long Beach was quick and easy. My parents and sister, who are all experienced cruisers, were on the same cruise so after I got on board I headed to the buffet to meet up with them. we had a little time before the muster drill ... Read More
Check in at Long Beach was quick and easy. My parents and sister, who are all experienced cruisers, were on the same cruise so after I got on board I headed to the buffet to meet up with them. we had a little time before the muster drill so I grabbed some food. the pasta was chewy, the food was cold. we weren't off to a good start. My cruise mate ended up being unable to go, so I had the room to myself. My room steward (Baby) was less than enthusiastic when I needed minor assistance, to the point that he made me feel like I was putting him out. (simple things like putting the two beds together so I had more room, supplying me with laundry bags and talking to me like I was an idiot because I didn't notice them in the desk drawer, oh and I forgot my key one evening when I went to dinner). A few "atmosphere" issues struck me as odd, and downright lazy. Playing depressing country songs in the MDR on the first night (Lucille and The Green Green Grass of Home) is not a good way to set the mood. After that we got 2 CD's for the rest of the week on repeat/shuffle Movie love songs and lionel Ritchie's greatest hits. But my favorite "you can't be serious" moment was the lovely video of a Beach Boys concert, which was fine until they get to "Sloop John B", great song about a crappy boat trip. I was waiting for The Wreck of the Edmund Fitzgerald and a showing of The Poseidon Adventure. That stuff may seem minor and or petty, but it affected my trip. The food in the MDR was mostly good, though they did manage to suck the joy out of pumpkin and apple pie by making them "diet". Our head waiter was pretty good, his support was lacking, my father asked for cocoa and the waiter kept asking "coffee", after the third time my father gave up and got coffee. The first few nights they kept bringing all our courses at once, eight people with thirty plates of food. This was straightened out after we spoke to the matre'd. I did good on the slots, no complaints there. The only good show was in the comedy club. The piano bar was decent (and I won stump the piano player), but he was sick after that night for the rest of the cruise. Much of the "programming" seemed forced, the staff was often bored or annoyed at having to do it. It just seemed like they didn't care, and it showed. Read Less
Sail Date: June 2012
Embarkation was quite efficient, however once on board the vessel, there were so many people getting on at once that it seemed quite overcrowded. We had travelled on the Inspiration 4 day cruise a little over a week prior to this one and ... Read More
Embarkation was quite efficient, however once on board the vessel, there were so many people getting on at once that it seemed quite overcrowded. We had travelled on the Inspiration 4 day cruise a little over a week prior to this one and that was much more relaxed. We found our cabin and we were very happy with the size and layout of the cabin and the wonderful huge deck that we had. The bathroom seemed smaller than the Inspiration, but it was more than adequate for our needs. It was wonderful to be able to be away from the crowds as we departed Long Beach, our friends gathering on our deck to see us off. The food was pretty good actually, however, there were times that there were massive queues for anything (most notably at lunchtime when we were at sea) and we had to wait quite a while for our meals. It felt as if they had packed a few too many people on board this particular vessel at times like this. It wasn't particularly relaxing. One more thing that certainly did not help with relaxation were the number of children on board this particular sailing. They announced at the beginning of the cruise that over 1000 of the passengers were under 17- oh joy. Some were loud, obnoxious and well, kids being kids when they aren't being too well supervised. Not a trip to take for a romantic getaway. We sampled the Pinnacle steakhouse and enjoyed it so much we actually went back a second time, mostly it was a getaway from the crowds at dinner and the food was exceptional. Some of the crew were excellent, our drinks server at dinner Wayan and Diana in Guest services stood out amongst the staff that helped usAs with the cruise on the Inspiration, there seemed to be a paucity of good entertainment on the vessel. We did not sample the shows in the evening so cannot comment on the standard of that entertainment, I am more referring to the daytime entertainment when we were at sea. Carnival seems to be a company that is heavily interested in taking as much money from you as possible for the duration of the voyage. I'm sure all the cruise companies are but Carnival is pretty obvious about it. Each Tv channel has a Carnival advertising channel in between the next channel you are looking for. A lot of the ten top things to do in a day involved you forking our your hard earned cash for something or other. It got a bit old towards the end of the journey. Cabo was beautiful and we did the sail, beach and shop excursion which I would highly recommend apart from the mall you are taken to for the shopping, We were given 45 mins to shop and this was 35 mins too long. All in all a pretty average cruise overall. It's funny, we were thinking the Inspiration would be the lesser cruise, but it proved the opposite. Read Less
Sail Date: April 2012
This was my 14th cruise, and probably the best cruise we have been on. My DW and I are in our 50's (her 13th cruise), and we sailed with our 2 DD, 12 and 11 (their 4th cruise). We also sailed with my wife's service dog, Duncan ... Read More
This was my 14th cruise, and probably the best cruise we have been on. My DW and I are in our 50's (her 13th cruise), and we sailed with our 2 DD, 12 and 11 (their 4th cruise). We also sailed with my wife's service dog, Duncan (his 5th cruise - 2nd on the Splendor). And we had a small group of friends joining us (15 people total). Even though we had a few minor problems, we all had a fantastic time. We loved the ship. Service was fantastic from Guest Services, to Room Stewards, to Entertainment Staff. Never encountered a bad tempered crew member. Did we have any problems or complaints? A few minor ones but nothing that could ruin our vacation. Things were scheduled around the clock, always something to keep you busy (if you want). Surprised they no longer had the souvenir Fun Ship glasses. Drinks came in regular glasses. I'll be posting a day-by-day review on the Cruise Critic Splendor page, so feel free to ask lots of questions. Sorry the Splendor will be leaving Long Beach next year! Read Less
Sail Date: January 2012
I have cruised on Splendor 6 times and always had a great time. I cruised on Jan.29 - Feb. 4, 2012. I am Platinum VIP. I cruised SOLO. Cabin #7345, Cat. 1-A, is fantastic for one or two cruisers and the cheapest catagory. Cabin ... Read More
I have cruised on Splendor 6 times and always had a great time. I cruised on Jan.29 - Feb. 4, 2012. I am Platinum VIP. I cruised SOLO. Cabin #7345, Cat. 1-A, is fantastic for one or two cruisers and the cheapest catagory. Cabin steward was great. Anytime dinning: I would choose early dinning at 6p.m. Maitre D would try to seat me with other solo cruisers. That was very nice. Cruising solo is very easy to join a large table of cruisers so I could meet other cruisers and I had a great time meeting new people at breakfast, lunch and dinner at the dining room. Entertainment was great. Lots of music everywhere where I could dance and have fun. I loved the Piano Bar with Ron the singer and player. We all had a great tine. The Latino band was fantastic for dancing and listening. Trivia games - They had lousy questions so I didn't play much. I love to play Trivia that have fair questions for all countries with general questions. Casino - I never play. It is a waste of my money and no fun. Shopping - I went shopping at Wal-Mart in Puerto Vallarta. I also went shopping at Cabo. I took a taxi-bike ride into town to shop for cosmetics and I kept my taxi driver with me to take me to a cheapy store for shopping. It was fun for him to hold my hand so I wouldn't fall in pot-holes, bad side-walks and steps. I gave him $20. for the taxi and his time. That was great service for me who is a senior with bad eye-sight. FOOD - I enjoyed eating lots of foods. BUT....watch out for the Hot Chocolate machine that must be dirty inside because the chocolate was spoiled at times. Watch out for the salad dressings and make sure they are safe to eat because they get spoiled sitting outside at the Sandwich grill. I had to throw a sandwich away because the thousand Island dressing smelled and tasted spoiled on the last night of the cruise. I guess it got spoiled by just being on ice outside on the deck. Two of my friends ate fresh sushi every evening and on the last evening they got sick and vomited the sushi. Service was really bad at dinner time because the waiters don't know you so most of them don't really care if they give you great service. The main problem with them is they don't bring you the condiments or extra things that you need to eat your meal like sour cream and butter for your baked potato. Apple sauce for pork chops. Horseradish for prime rib. Things like that really bothered me. It's the price you pay for eating dinner with different people every evening. I don't like traditional seating because if I have boring dining people at my table it can be real boring for me. Waiters do try their best to please you if you can find them when you need them. They don't have enough help to really do a great job of providing all the needs of the diners. Overall... I had a great time on this ship but I don't plan to cruise on it again because it has gone downhill on foods and service in the dining room. That is very important for me as a cruiser. Some cruisers have other things that are more important to them. One more thing....They took my portable battery fan out of my luggage and didn't leave me a letter to state that they took it out. I was supposed to wait until the departure day to go look for my fan at the Red Carpet room but my friends rushed me into leaving the ship right away and they were giving me a ride home so I didn't go look for it. One last comment: I didn't like the way the Mexican security at Puerto Vallarta put their hand into my COIN MONEY PURSE to do a search. Lucky I had my dollars hidden in another place in my tote bag. I complained to Carnival's manager of security. She called me at my cabin later that day. She didn't care at all and said it was part of security. I just said okay since I got the message that she didn't plan to have a talk with the Mexican security who had told me they were looking for fruits in my tote bag. Does fruit fit in my coin money purse? "DUH"... I hate it when security puts their hands on my tiny purse. Since I am a VIP I had great embarkation and disembarkation. It was a fun ship for Solos. LucyR. Read Less
Sail Date: December 2011
The Carnival Cruise on the Splendor Mexican Riviera was just fair. I was glad I was on a scooter so my group didn't have to wait in the long line to board. The line was at least 30 to 45 mins of waiting. The ship stopped at Cabo ... Read More
The Carnival Cruise on the Splendor Mexican Riviera was just fair. I was glad I was on a scooter so my group didn't have to wait in the long line to board. The line was at least 30 to 45 mins of waiting. The ship stopped at Cabo San Lucas than to Puerto Vallarta than back to Cabo with a final stop in La Paz. LA PAZ is NOT A GOOD PORT to stop at. There are very few excursions available and if you do it on your own your choice is a bus to the beach or to town. We went to the beach and there were no available chairs or lounges to sit or lay down on, If you want something to drink you have to walk aways to get it. There are just a few vendors selling shirts, dresses and jewelry etc right after you get off the ship.That port is not prepared for a big ship with over 3500 passengers and IT'S UGLY!!!!!!. They should just stay 2 days in Cabo and 2 days in Puerto Vallarta. They are both lovely ports with a lot to do. The food on the ship is not as good as it use to be. Their fancy deserts are nasty. You put them on your plate and only can stand a taste. The choices of desert in the fancy dining room is poor too. The melting chocolate cake is good but very rich. I ended up getting a dish of chocolate ice cream most nights. All the employees on the ship work hard to keep the ship clean and everyone happy. The room attendants and dining room waiters and helpers are excellent. That will be my last time to cruise during the holidays, too pricey and too many out of controlled kids, running up and down the cabin halls and on the Lido deck at all hours. I do think that using cruise compete.com saved me a lot of money. When I book again I will surely use them. Jason Coleman, the travel agent who was low bid on my cruise was very helpful. Just a helpful hint, if you need to take a wheel chair or scooter on board, book early so you can pick a handicapped room. I hadn't planned on taking my scooter, but I burnt my already bad foot and really was glad I had it in the airports. Don't be afraid to use a scooter or motorized chair at the airport, they make it very easy for you and you can ride it right up to the plane. Being on the scooter I was able to skip the long line to board the ship. Once in the small balcony room we only had room to keep it on the balcony. So I didn't use it during the cruise,( too much work to get it in and out) and you can't use it if you need to take a tender to the port from the ship. Instead I used a cane and limited my walking and rested often. Read Less
Sail Date: October 2010
This is our fifth cruise, and our second on Carnival. We had planned this crise since early spring and went along with ten family members to celebrate my father in law's 50th birthday. It was the first ever cruise for the majority of ... Read More
This is our fifth cruise, and our second on Carnival. We had planned this crise since early spring and went along with ten family members to celebrate my father in law's 50th birthday. It was the first ever cruise for the majority of them. Pros: -We enjoyed our cruise director, John and he always kept us laughing -The stateroom and dining room staff were kind and providing us with wonderful service as usual -Each of the ports were absolutely beautiful and we enjoyed all of our excursions (one through Carnival, one through an independant company) -The decor of the ship was fun -Karaoke where you sing with a live band was fun -The adult only pools and whirlpools really were adult only -24 hour pizza! -Dinner at the steakhouse was fabulous -Quite a lot of attention was given when we asked guest service for earplugs because of the very loud noises above our room late night. We were below a kitchen and at times it sounded as if they were dropping safes. But regardless we understood people had to work and figured we would ask for earplugs and that would be the end of it. Guest services investigated the noise and then called the next day to follow up to see if it was still happening which it was. They sent a letter to our room the next day and called to tell us that we could switch rooms if we would like for the remainder of the cruise. Considering the effort that it would take to repack everything in our room for a couple of days we kindly declined their offer. -Fast and easy debarkation Cons: -When we tried to add our sister to our booking in late summer, we were told that it would cost around a thousand dollars for an internal room since they would have to move us into a different catagory room and we would be forced to surrender our early saver rates. Writing customer support got me nowhere on this front. -When we arrived at the port, we were shocked to find three thousand other passengers waiting outside the port to get checked in. We had to wait in a line for twenty minutes to give the porter our bags and then because my mother was in a wheelchair, we got put into a shorter line for special assistance. Even given this consideration, it took two hours to get on the ship. They were also hand writing our credit card numbers on paper sail and sign forms which were constantly blowing away in the wind. We were told that it was because of customs delays in the morning and that they got started late but our first Carnival cruise took us at least two hours to get on board as well. -Carnival confiscated the two bottles of wine in our luggage. We approached guest services about this since according to their website you could each bring one bottle onboard. They state that it had to be in the carry on since it could be a minor attempting to bring it. I explained that the airline would not allow that to be in the carry on luggage and it wasn't reasonable to expect us to open our luggage in the crowd of 3000 people and transfer it. They refused to return the wine so I refused to spend a dime on alcohol on board. Positive: the cheapest we have ever gotten off for our onboard account on a cruise. -Entertainment in main theater was extremely limited. This disappointed us because on our first Carnival cruise, the entertainment variety was a highlight. Our first cruise had the singers/dancers, game shows, magicians, a ventriloquist, etc. This time around it was only singers/dancers or some show with the cruise director. Seems that they cut their entertainment budget by a lot. -Carnival charged $30 per person per day for their therapy pool. This was free through Celebrity and we really enjoyed it so we were appalled at the huge price tag. Read Less
Sail Date: March 2010
Recently returned from our 3/21/10 cruise on the Carnival Splendor. Wow, this was a great trip. About us: My wife and I are in our 50s, traveling with our 2 daughters ages 9 and 10. My wife is disabled, so we also traveled with her ... Read More
Recently returned from our 3/21/10 cruise on the Carnival Splendor. Wow, this was a great trip. About us: My wife and I are in our 50s, traveling with our 2 daughters ages 9 and 10. My wife is disabled, so we also traveled with her service dog, Duncan. This was my 8th Carnival Cruise, my wife's 7th, and our daughters 2nd. It was Duncan's 2nd cruise also. (My wife and I have also been on around 6 Royal Caribbean cruises.) We were joined by some friends who flew down from Washington for the cruise. Pre-cruise: We stayed at the Hotel Current in Long Beach. The room was $99.00 for the night, which was a great deal. Since we drove in, we could leave our car in their lot for the week, with a free continental breakfast, and free shuttle ride to-and-from the ship. Our friends who flew into Long Beach airport stayed for the same price, and got free shuttle from the airport to the hotel, and then from the hotel to the pier. The hotel is nice, nothing special, and is in the process of being remodeled. AAA gives it a 3 diamond rating - probably closer to a 2 diamond, but definitely a good value. Embarkation: We arrived at the port of Long Beach at around 11:30, and were immediately processed through. We then had to sit around for about an hour to board, as the previous sailing arrived a bit late due to fog. After a large wedding party boarded, we were allowed to board first. Ah, the benefits of having a service dog! The ship is beautiful. I don't understand why people complain about the "pink", as all the colors seemed to work well together. The ship is spotless, and the service is very good. Food: Lido Deck: We all found the buffet to be very good. All of the food was fresh, and tasted good. Some people have complained about the food in the Lido area being so spread out. Main buffet, Mongolian BBQ, Tandoori, Deli, Pizza bar, Burrito Bar, Grill, Rotisserie. We found this to be a great design, as it kept the 3600 passengers spread throughout the Lido area, rather than being congested. Never seemed to have problems with long lines. I found the Mongolian to be my favorite, followed by the Burrito Bar. No, you won't find as many selections at the Mongolian as in a land based restaurant, but there were still many choices, with 3 sauces each day (and not always the same). You also had 3 meats daily, such as chicken, shrimp, beef, pork, and clams & muscles (very big hit with the Asian crowd). The burritos in the burrito bar were huge. One time the worker making the burritos asked me what I wanted in the burrito, and I smiled and told him he was the Master Chef, and could make me a burrito any way he wanted. He smiled, and made me the best burrito I had on the ship. Unfortunately, many of the specialty food areas of the Lido deck are only open for lunch. The Deli is open till around 11 p.m., the Grill till around 12:30 a.m., and the Pizza bar (and the ice cream/yogurt station) is open 24/7. There are many drink stations throughout the inside part of the Lido deck, but none on the outside pool area. However, there were always waiters pushing around drink carts with water, iced tea, lemonade, and during breakfast hours they also served juices and pastries. Main Dining Room: There are 2 main dining rooms on the ship, and both are 2 stories. We were in the lower level of the Gold Pearl Dining Room, located toward the back of the ship. Beautiful, as is everything else on the ship. We had a window table for 8, so we had a great view while we ate. The food was all very good, order whatever you want and as much as you want. Yes, everyone loved the Melting Chocolate Cake for dessert, and you should definitely order it with extra ice cream. All of the food was cooked well, and the presentation on the plates was very nice. My only complaint was with the waiter at our table. He was very friendly, however, normally the waiter knows you by name after the first day. Ours never made the effort to even ask us our names. Also, the service was a bit slower than on previous cruises, often forgetting our iced tea or milk (for the kids). Room Service: More basic selections than on the Carnival Elation 6 months ago, but food was decent and arrived in good time. Pinnacle Steakhouse: Six of us ate in the Pinnacle on Tuesday night. Fantastic food, fantastic service! Even though you can't order multiple items like in the regular dining room, it isn't needed here. The portions are large, such as a 24 oz. porterhouse steak, or a 12 oz. lobster tail (at least twice the size of the lobster in the main dining room). The chef makes something special for your table also, which is not on the menu. This was well worth the extra $30.00 charge per person. And the staff of the Pinnacle loved Duncan so much, they brought him leftovers each night after the Steakhouse closed!! He ate better than we did!! Cabins: We had an outside cabin on deck 1. The layout of the cabins on the newer ships like the Splendor is MUCH better when you have 4 people sharing a cabin. On the older Fantasy Class ships, the 3rd and 4th passengers have beds that fold down from opposite walls, giving you very little walking space in the cabin (and making it easy to bang your head when getting out of the main beds). On the newer ships, there is a couch in the room which gets made into the third bed, and the 4th bed pulls down from the ceiling directly over the couch/bed. There is plenty of room to walk in the cabin. Lots of storage areas, including shelves, drawers and closets, as well as 2 large drawers under the couch. Stored everything we brought, and still didn't use all the storage areas. There is also a safe in the cabin, and a small fridge stocked with things Carnival wants you to buy. Towel animals nightly, and yes, they still have chocolate mints nightly on the bed. Our room steward was not the best we've had. While the room was always spotless, he also, like our waiters, never bothered to learn our names. It also took him 3 days (with reminders) to unlock the fridge in the room. Entertainment: We saw the 2 Vegas-style shows, The Beat, and VROOOM. We enjoyed The Beat, and loved VROOOM. Really good sound, lighting, music, and singers & dancers. There were also 2 comedians on different nights, and we enjoyed both. No hypnotists or magicians on this cruise. No matter where you went on the ship, there was always something to do day and night. And the movies under the stars (on the Lido deck big screen) is a great addition. If it's too cold or windy, they just close the sliding roof. Shore excursions: We didn't do any of the ships shore excursions, as they more than double the price for them. In Puerto Vallarta, I got off the ship without the family and did the Los Veranos Canopy Tour. The tour includes 14 zip lines through the jungle, and was fantastic, and well worth the (appx.) $65.00. After the tour I went back to the ship to get the family so we could do some shopping. This is where our 1 big problem happened. When we went to leave the ship, and placed our Sail-and-Sign card into the computer reader before leaving, bells went off. Literally! We were told we were barred from leaving the ship, and had to go to the Guest Services desk. At the desk, they told us that Duncan had not been cleared to leave the ship, as his rabies shot wasn't current. Now understand, we were required to see a veterinarian 10 days before the cruise to verify his vaccinations and rabies were up to date, and to get him an International Health Certificate. All of these were faxed to Carnival 9 days before the cruise. After faxing them all of the papers, I called to verify they received everything, and that everything was correct. They said everything was fine. Nothing else had been mentioned to us about Duncan. When we checked in at the port in Long Beach, they again made copies of everything and told us that everything was fine. Never were we told that the rabies shot had to be annual in Mexico, even though the rabies shot in the U.S. was good for 3 years, and that on our Cruise to Ensenada 6 months earlier we had no problem! So, my wife and Duncan couldn't get off the ship. I asked Guest Services why we hadn't been notified, so we could have gotten another shot for him, and they could not answer. They also couldn't tell me if they would be able to get off the ship in Mazatlan or Cabo. They said they would contact the other ports to see if there would be any problems. I told them if there were problems, they should contact a veterinarian in Mazatlan to come aboard and give Duncan a rabies shot. They said they would do whatever was necessary to solve the problem. Fortunately, the officials at both Mazatlan and Cabo were willing to let us off the ship (though each time the bells went off again, and security had to contact Guest Services). In Mazatlan, we took a cab to the Golden Zone and did some shopping, then back to the ship. In Cabo, we went sightseeing in a glass bottom water taxi for the 5 of us (including Duncan) for only $35. The kids loved it, and we saw all the sights. Afterwards, we walked around the area for shopping and then back to the ship. The vacation was great. Even with the snafu debarking in Puerto Vallarta, we weren't about to let it spoil the cruise. Carnival gave us a great value, and a great time, as always. Read Less
Sail Date: October 2009
The thought of being stuck in the middle nowhere for days at time was worrisome. When we first embarked I knew this would way different than anything I have ever done. Though I had in my mind that Hurricane Rick was about to strike the ... Read More
The thought of being stuck in the middle nowhere for days at time was worrisome. When we first embarked I knew this would way different than anything I have ever done. Though I had in my mind that Hurricane Rick was about to strike the Baja Mexico I had my hopes that we would be fine. Upon boarding they advised us that we would not be stopping in Mazatlan, I thought it was okay since safety is first. When we arrived to our cabin it was roomier than I thought and boy the view from our balcony was to die for. The first night was hard since we weren't used to the motion of the boat it was extra rough because of the Hurricane after that I would compare it to flight on an airplane. The second night on the ship we eat dinner at the Pinnacle Steakhouse where the dinner is delicious and hearty. The third night was where we finally sat at our assigned seating we had the late dinner our waiter was Allan who was entertaining and Haryanna his assistant that uber helpful. The cruise director was Stephanie she was full of energy and fun sorry guys that was her last cruise she was promoted to the Carnival Legend. They really kept it fun on board the only thing I lament is the final clearance sale it was a mess and not much of a steal.If time permits try to learn a little Spanish it help when your shopping and trying to bargain. After this cruise I would definitely cruise carnival again. Read Less
Carnival Splendor Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.8
Entertainment 4.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 3.0 3.8
Enrichment 1.0 3.3
Service 3.0 4.2
Value For Money 4.0 4.0
Rates 3.0 4.2

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