20 Carnival Splendor Bermuda Cruise Reviews

We sailed on the Carnival Journeys 9 Day Cruise on the Splendor. We sailed from Miami to Bermuda, Grand Turk, and Amber Cove (Dominican Republic North Shore). We had a great time! We had a total of 10 in our group. Some of us drove, and ... Read More
We sailed on the Carnival Journeys 9 Day Cruise on the Splendor. We sailed from Miami to Bermuda, Grand Turk, and Amber Cove (Dominican Republic North Shore). We had a great time! We had a total of 10 in our group. Some of us drove, and some flew into Miami. I was in a group that drove down from Atlanta. We stopped over in Tampa the night before. We got up and headed toward Miami in the early morning of the embarkation day. There was an accident that shut down the highway near Fort Myers. We bailed off of I-75 at exit 131 and trekked on some state roads back to Alligator Alley. This cost us some time. We intended on getting to the parking garage at 11:00AM, we ended up there around 1:10PM. Premiere Cruise Parking We parked at Premiere Cruise Parking in Miami (www.premierecruiseparking.com 1415 NE 2nd Ave, Miami, FL 33132). We had a great experience with them on embarkation day. We parked in the covered area of the garage, and were shuttled to the port in a timely fashion. We took our keys with us. Others told us that they had to leave their keys with the attendants. So, keep this in mind if you choose to use them. When we returned from the cruise we waited 1 1/2 hours for a shuttle to take us back to the garage. This was mainly due to port authority issues. When we got our luggage and went to the meeting place there was a van waiting. Unfortunately it was full, and it left. Then we waited in the hot sun on a concrete island. Bad experience, but I do not think it was their fault. Many other shuttles were delayed just the same. Some people were waiting longer than us for other services. Also, when we got back to the garage there was a LONG line waiting to be shuttled to the port. It was 11:30AM by the time we reached the garage, so these people should have been moving already (first shuttle TO the port is at 11:00). I guess overall this was a mixed experience, some great, some not. Embarkation We got to the port around 1:30PM. We had selected earlier boarding times, so we were allowed into the security area without waiting. Security checks went quickly. We then headed upstairs for check-in and received our sign and sail cards. They were still calling boarding numbers, but we were too late to get a number. We had to wait in the chairs until the last numbers were called, then they let everyone else board. I still think I was on the ship by 2:20PM. The good news was that my cabin was ready, so I dropped my carry on luggage and headed to the lido. I located my wife and brother and waited in line for food. I chose the burger line since it was the shortest. I stood in one place for at least 10 minutes, then moved a few feet. This guy behind me flagged down an officer in white and let him know he was unhappy with the slow lines. The officer said "let me fix this" and went behind the scenes. He came back about 5 minutes later and said he handled it. The good news is that he did, we were moving right nice after that. I think I got into line at 3:00PM and had a burger by 3:30PM. This is not an exaggeration. The lines were LONG and SLOW. Alas, it will take more than that to kill my vacation. The rest of the times (not Embarkation) the lines were not cumbersome. Cabin We had an inside cabin on deck 7. Cabin 7279, first cabin aft of the glass elevators. Great location for the most part. No noise from the lobby/atrium area since they close the hall doors at night. The cabin was clean and kept that way by or steward. His name was Pan, and he took excellent care of us. The only downside of this cabin location was that we had dinner in the aft restaurant, so we had to hike the hallway all the way back to the aft elevators/stairs to get to dinner. It was quick to get to the casino/promenade and quick to serenity and lido decks. Also very convenient to Customer Service desk. The only negative thing about the cabin was the fridge was not "cold". It was more "cool" than "cold". We brought along a fan so the cabin was cool enough while we were sleeping. The last night was a little warm as we had to pack up the fan with our luggage. Sea Days The sea days were a mixed bag. Some were very windy (also fog/mist/rain), and others were no wind, and almost too warm. I still enjoyed them. Ports of Call Bermuda Day 1 - we took a van from the port to Horseshoe Bay for $7 a head. We rented two lounger chairs and an umbrella for $25. The weather was perfect. We went swimming in the main beach area and enjoyed it. Then we went around the big rock and found the secluded cove. This was amazing. We swam and snorkeled there. It was a bit rough beyond the boarder rocks. Did not see too much other than a few fish and some rocks. Still I really enjoyed this beach. Day 2 - we walked around the dockyard shops and clock tower mall. We took the dockyard trolley train off the pier. This was nothing but a ride. No narration, etc., but still pretty fun. The shops were nice (a bit pricey). My wife enjoyed it. Once again excellent weather. Grand Turk My wife and brother went to the pool at Magaritaville. My friend and I snorkeled. We went to the right of the pier (heading off pier from ship). We found some cool coral and fish and urchins along the rocky shoreline. We then headed to the beach area and roped off swimming area. We found a cannon and anchor that were planted there. They were still cool to see. A bunch more fish and some corals and sponges. BE CAREFUL ON THE ROPE, we were both stung by the rope. Jellyfish like stings. Didn't ruin our fun, but definitely let us know not to touch the rope again. Great weather again. Amber Cove We had a poolside cabana. WE LOVED IT. It included free wifi and zipline use. It also has pool floats and noodles. We had "P-11" which is the furthest from the bar building. They brought six sodas and six waters and put them in the fridge. Also some snacks. Nothing to curb your hunger. I went back onboard the ship and got some burritos for our lunch. The A/C for the cabana is way undersized. It doesn't blow cold or really get rid of the humidity. It made some difference, just not enough. All of the staff were helpful and polite. No begging for tips. So, guess what, we tipped them well. The only begging we heard was for us to return to Amber Cove as they really need us tourists. Did I mention the perfect weather once again? It was. Ship Very clean and kept that way by the staff. Most Carnival ship decor is way too gaudy, and the Splendor is too. I did enjoy the hall art of the "Brat Pack" era. That was nice. The decor didn't really bother me, just the norm, albeit very pink. The Serenity deck does not have a pool or hot tub. It did have a shower, but it is no fun hanging out in the shower on deck. The chairs were generally full, but you could find space. We were only able to score one of those round covered chairs the last day. Lido Pool has a siding cover for inclement weather. This means the big screen is lower and harder to see. It kind of has the old Fantasy Class feel to it, a pool surrounded by upper decks. It was OK, but few loungers and you had to get there early if you wanted one. The staff did a great job of placing "chairing is caring" stickers on the lounge hoarder's towels. Rear pool was fantastic. Very open and breezy. Spas here were luke warm. Lido buffet was great. Fresh food and hot at times. Burrito bar was great. Deli was too. I did not get tot the Mogolian Wok, Rotisserie, or Tandoori. Long lines for these, or weird hours. Dining room food was great as well. We had two lobster days since it was a Journeys cruise. Journeys Cruise They had some special seminars onboard. I missed them all. I also did not notice the "local musicians", they all seemed the normal variety cruise ship performers. We did have a few dishes on the menu one night that were "local". Other than that it just seemed like a longer cruise than a 7 day cruise. This was fine for me, but it did seem to be missing the extras that a Journeys Cruise is supposed to have. Staff Cabin Steward was fantastic! He came around with the list to choose "morning" or "evening" service. I told him I wasn't used to having to make a choice. He said, "then choose both." So, I did. He greeted us by name in the hallway. He also opened our cabin door for us if he saw us heading that way. Auto tips and extra tips for him! Dining Room servers were great. Roxi, Akrem, and Jose knew us by name after the first day, and pretty much guessed our preferences. They handled all the special requests with smiles. Auto tips and extra tips once again! Cruise Director Chloe Loddo was our cruise director. She did a great job. She came to the Cruise Critic meet and mingle. She also brought along the senior officers of Hotel and Food. It was great to meet them all. A fellow mingler complained about something and the officer brought in free bar servers for us. So, we had free drinks at our M&M! Bad Stuff I hate to mention bad stuff when I take a cruise, but the bottom line is that this cruise felt understaffed. The staff were way overworked. The cabin steward had twice the cabins. The waiters had three times the tables. We felt it most during the dining. It took at least 25 minutes to get the appetizers after ordering. We had the early seating, assigned dining. We rarely finished eating before the late seating folks were lined up outside. I'm not sure our wait staff could have physically served everyone any faster. There were just too many seats to feed per staff member. You could also see the "stress" they were feeling. They always smiled, but the underlying stress was definitely there. Debarkation I had zone 6 debarkation. We were released from the ship around 10:00AM. I went to collect my bags from carousel "C" as instructed on the signs. I collected three bags, once from "C" and two from "B". What a madhouse. I also could not get a porter to help me with the bags. My wife hurt her knee and was flying home. So, I had to handle her baggage. I ended up stacking and pushing and pulling four bags through customs and out to the curb. All of the porters I saw were busy helping others, and I couldn't flag one down. None of the Carnival staff could get me one either. Read Less
Sail Date May 2016
We took this cruise mainly because it was going to the port of Bermuda. When we arrived to get on the ship, there was a lengthy delay. We were told the Splendor had gotten in later than expected. But everyone waited, very patiently, and ... Read More
We took this cruise mainly because it was going to the port of Bermuda. When we arrived to get on the ship, there was a lengthy delay. We were told the Splendor had gotten in later than expected. But everyone waited, very patiently, and all got safely aboard before she sailed. We were surprised to find out that our cabin would only be cleaned either in the morning or in the evening, but not both. After 25 cruises, on various cruise lines, including Carnival. That was a first. All the crew worked very hard and were very friendly, but as has been the trend, they are responsible to clean more rooms and serve more tables. We arrived in Bermuda on Sunday morning. The main shops in town were closed, but those around the port were open so you buy just about anything you might want. Monday, we took a 51/2 hour island tour. It was a very nice way to see Bermuda. Bermuda is a beautiful Island. Clean air, water and the people were so nice. The other ports of call (Grand Turk and Amber Cove were also very clean and nice, but we had been there before and reviewed them before). The entertainment on the ship was very good. We had shows almost every night. Dances in the dinning room every night, as well. The cruise director, Chloe, was super. We saw her every day. She was mingling more than I have seen other Cruise Director, as well as her assistants This was a Journeys cruise and there was a lot of extra presentations that you normally do not get. We highly recommend taking a Journeys cruise. We missed the first half of the Cruise Critic's Mix and Mingle. We were at another presentation that got out late, but we were warmly welcomed and had a nice chat with other Cruise Critic members. There was lots to do, or, if you wished, nothing to do aboard ship. There were the usual trivia games, but they were themed to appeal to many ages. For example, there was a Diva's songstress trivia, along with a Harry Potter and a Game of Thrones trivia. There have been comments about the food and entertainment on board. We found the food and entertainment very good. For lunch, the Mongolian Wok was worth the wait. I think the longest we waited in line was about 10 to 12 minutes. Remember, this is having your food cooked in front of you as you wait. The Lido deck had themed lunches that changed each day (Italian, French, Mexican, Caribbean, American, etc., all were good with lots of variety of choices. There have been some who thought the Splendor was decorated too pink. Don't know what they must have thought when they arrived in Bermuda. Lots of pink, lite blues, greens and other pastel colors on the shops and homes. Once the Splendor finishes the last of it's scheduled sailings, it will be headed to China. Read Less
Sail Date May 2016
First of all let's talk about good things.This cruise has everything you expect in a cruise. Irtinirery was excellent normally you do not see Bermuda Cruise from Miami and normally it's only Bermuda but in this cruise there were ... Read More
First of all let's talk about good things.This cruise has everything you expect in a cruise. Irtinirery was excellent normally you do not see Bermuda Cruise from Miami and normally it's only Bermuda but in this cruise there were Three ports Grand Turk and Aber Cove(Dominican Republic).Service was excellent all the staff were outstanding.The best thing was that they had Indian Food Buffet for lunch everyday and in Dinning room also Indian dinner choice every day also they had sandwich shop that serves best panini i ever had also at the Burger place they had Veggi burger.so if you are vegetarian you have good choice in the booths but not in Lido buffet they had hardly one vegetarian entree. Our Room was very spacious and our room attendent(Patama) was very nice and also in Dinning Room our server Fernando,marcello and Sila was excellent they were very friendly and very attentive.Entire ship was very clean. Now let's talk about bad thing.I did not find entertaintment was not to the par it was boaring.Normally in a Theater in every show should be full but since the show choices weren't good half of the theater was empty.This is the first time I seen like this this is our eighth cruise.On the third floor(Main entrance) the singers were good.Less choice for vegetarian in lido buffet. They should have more laundromat.There were only three place had laundromat in entire ship( totalling 9 washers).Ship lloks like recently renovated but not very good choice(everything is pink) overall I was very happy. Read Less
Sail Date May 2016
This was our second cruise on Carnival, we sailed last year same time on the Glory and couldn't say enough good things about that ship, that is why we booked again with Carnival. We were seriously disappointed with our cruise this ... Read More
This was our second cruise on Carnival, we sailed last year same time on the Glory and couldn't say enough good things about that ship, that is why we booked again with Carnival. We were seriously disappointed with our cruise this time around. ROOM: Room was great location, a balcony on Deck 7 and no rooms across the hall, very quiet. I was not extremely satisfied with the cleanliness of the room, I had to wipe down the shelves in the bathroom bc there were rings of scum where previous guests belongings were. The toilet was also dirty with a mold ring inside. I was aware before we sailed that we would only have once a day steward service. We managed ok with 4 people in the stateroom, but it was much more enjoyable with service 2 times a day. As far as a I know this is the only cruise line that has changed to once a day service. Dining: We had any time dining for the first time on Carnival and it was terrible! You had to wait in long lines to be seated and if you wanted to eat when they opened you had to wait in line 45 minutes before opening. Once seated it took forever to get your food, we spent 2 hours or more each night at dinner. Yes, we complained many times to Sasha the assistant Maitre D, who could seem to care less and just offered the excuse, we are very busy. The only time we saw the Head Maitre D and complained suddenly our food flew out to the table. My kids had the soda plan and could not get a soda served until halfway through their meal and if they wanted a refill that was not happening. We asked other cruisers that had set dining times how their service was and it was almost as bad. Breakfast was just as bad, anytime you showed up during breakfast hours there was a line wrapped around the outside waiting to get in. Then service took forever at breakfast as well. Once again complained to Sasha, same response, we are very busy! They only had the bottom floor of 1 dining room open for breakfast, which was crazy to me if they had such long lines. It seems they have cut back majorly on staff and can't handle the amount of guests on board. Entertainment: It was ok, we would have loved to see more PG comedy but couldn't get out of dinner in time to make it to the show. The venue they used for the comedy shows was way too small, if you didn't get there a half hour before you wouldn't get a seat. Don't even get me started with the adult shows, you had to line up outside after each show and the line went all the way back to the casino. Doesn't that tell them they need a bigger venue for this? We ended up seeing 3 PG shows and 1 adult show the whole 9 days! They had a whole red carpet club with lots of space and seemed never to be in use. Hint Hint... maybe have a comic in each venue...The shows were ok, love Epic Rock, saw it on the Glory too, saw the 80's show was pretty good too, not really interested in the other shows they had. They did need more kid stuff to do during all the sea days we had. The crew worked hard but the short staffing reflects badly on them. We had already booked a 70th bday cruise in July for my mom before we went on this one or I surely would never have done that. I can only hope that Carnival gets in together by then. One last thing, the ship is definitely in need of a make over, the furniture in all public areas are very worn and need replacement, not just repair as seen on the many sewed up couches. Read Less
Sail Date May 2016
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a ... Read More
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a beautiful Island. The other ports of call were also nice. A lot more affordable. The entertainment on the ship was fantastic. We had shows almost every night. Dances in the dinning room every night too. The cruise director Chloe was super. Saw her every day. She was out there mingling more than I have seen other CD's do. Even her assistant Caitlyn & staff Sean, Eric & B-Lo were around every corner. Kept us busy. It was a nice change from other Carnival cruises I've been on. The cabins were small but all I did was sleep there. The shore excursions were a different story. In Amber Cove, the description said moderate walking. That is not a problem. But no where, on internet, or fun ashore booklet did it say there were stairs to climb on every stop, So I either sat on the bus, or outside the excursion stop. That was really a lot of fun, NOT. Would I go again, most definitely. But I would plan for a different day of the week & choose different excursions more suited to people with mobility problems. Read Less
Sail Date May 2016
My Sisters and I had a wonderful time on the Splendor, We loved Bermuda, and all of the tours that we took. It was warm over there but we enjoyed ourselves, the people were friendly and the service was great. We missed the meet & ... Read More
My Sisters and I had a wonderful time on the Splendor, We loved Bermuda, and all of the tours that we took. It was warm over there but we enjoyed ourselves, the people were friendly and the service was great. We missed the meet & greet, we did not get the final information on where to meet, but we met some wonderful people on board. We enjoyed t;he ports of call, and look forward to our next adventure. One of my sister's took to the night life in Bermuda, it was really nice, and the weather was just right. We also enjoyed our tours on the different Ports of Call. I liked they brought back the midnight Ice sculptures and and food fare, took some nice photos. Overall we really enjoyed this trip, even though the Freedom in Europe is still my favorite. Happy sailing until our next trip somewhere Read Less
Sail Date May 2016
We chose this cruise because of the destinations, Bermuda was beautiful and Amber cove was interesting. The shows were excellent food was good staff was very pleasant. Alll in all I had a great time. Chloe the cruise director was ... Read More
We chose this cruise because of the destinations, Bermuda was beautiful and Amber cove was interesting. The shows were excellent food was good staff was very pleasant. Alll in all I had a great time. Chloe the cruise director was fantastic always everywhere warm and engaging. Caitlyn the assistant cruise director was very pleasant and helpful. The wait staff in the dine at any time dining room was great including Martin and iketet and Luis. Hostess Andrea and Maria were very kind and helpful. While my wife was at the jewelry counter in the lobby, I talked to Thalia who taught me Spanish while I taught her some English. The shows were excellent, the singer's and dancers very nice. I enjoyed the show 88 keys the most as it featured pianos and dancers. The activities on the ship were great especially the crafts. The contests were different and the staff was always present. It was the finest cruise of the 15 cruises that l have been on. Read Less
Sail Date May 2016
Carnival is reaching new lows each yr. Hard to book em any more, but we wanted to see Bermuda. The Food was a severe dissapointment. Service just as bad. We expect freshly cooked food in Dining Room, but this was not the case. ... Read More
Carnival is reaching new lows each yr. Hard to book em any more, but we wanted to see Bermuda. The Food was a severe dissapointment. Service just as bad. We expect freshly cooked food in Dining Room, but this was not the case. Entre's were all overcooked, dried out and obviously had been sitting under warming lamps for long times. Ordered a snapper entre that looked like dried out leather-rubbery. All meats are well done plus.. Lido buffet has long lines, dirty tables not bussed, and food that sits out way too long. Had a B-day and my wife ordered a whole chocolate cake to be delivered. Tried to cut into it and the entire icing layer peeled off like it was made of thin rubbery plastic. Awful .. Anytime dining means getting a beeper and sitting down 25 min later. Then having the staff rush your meal to turn the tables. They serve 2 dishes at once to each of us, even though we had no room at the small table for 2. Server puts dirty fork and knife on tablecloth instead of replacing or at least on the bread plate. The desserts look good but have no taste to them..do NOT order the Pumkin Pie if its on the menu..tastes like dried out zuccini clay. Coffee machines are out of order at lido for most of cruise. Had horrible sewage smell thruout the ship for a full night after leaving Bemuda. Casino full of chain smokers and staff take 30 min to get you a drink. Ship rocked continously every moment at sea..reminded me of the Miracle when they ran it for 4 months with an engine out of service on the Alaskan run. No more Capt reception with free drinks for GOLD members. only Diamond-Platinum. Soft serve ice cream machines often out of service. Always a wait for pizza, burgers cooked beyond well done. Splendor has turned into a cheap vegas style junket, where over half are cruising free or near free because of their casino credits. Its a sleazy experience . Read Less
Sail Date October 2015
We are 65 yr.old fit seniors who booked this when first offered since Norfolk is 2 hours from home. We self-parked in the closest Main St. garage across from the Port at 10am for a flat cruise rate of $105. Convenient with easy walk across ... Read More
We are 65 yr.old fit seniors who booked this when first offered since Norfolk is 2 hours from home. We self-parked in the closest Main St. garage across from the Port at 10am for a flat cruise rate of $105. Convenient with easy walk across the street for embarkation. Service fast and courteous in the terminal. Onboard by 11:15am. First time on Carnival so wandered the ship. Older ship but clean. Once we figured out the layout it was easy to get around. Yep, lots of pink as well as smoke in the casino, but we knew that before arrival. Very friendly crew most everywhere. Were impressed to see constant cleaning - swabbing floors, wiping tables, walls, stairs, everything which continued throughout the cruise. Had "anytime" dining so were relegated to the Black Pearl Restaurant on deck 3 for dinner unless we chose Lido buffet or other Lido options. Dining room salmon and beef were fine. Enjoyed shrimp, spring rolls, salads for appetizers, all were good. Breads were quite tasty. Melting chocolate dessert was excellent, but the cheese cake was surprisingly "plastic". Other food was good enough in the Black Pearl but nothing to rave about. Interesting scramble for best table assignments each night but seems to work. Enjoyed the "intermission" dancing/singing by waitstaff! We had breakfast early from the Lido buffet. Mostly had omelettes (good) and cereal with good coffee. Lunch was often from the Deli at the stern (deck 9). Very good "to order" sandwiches. Note: lots of seating for Lido (deck 9) if you also include the convenient deck 10 mezzanine areas which overlook the buffet areas. Our cabin 7354 was fine even though it was just across from a crew service door. We found it to be quiet and comfortable with the best steward we've ever had (10 cruises). Pandita (and his team) were attentive, friendly with big smiles, careful to accommodate our "early to bed, early to rise" routine and had everything refilled and sparkling despite a bit of age on the room. What a treat! From our room we easily used stairs up or down to keep up our physical activity instead of using the gym. In Bermuda we bought passes (bus/ferry) and one day rode the bus from the Dockyard all the way to St. Georges, getting off in Hamilton to walk around and sightsee, again at the old Swizzler Inn, then on to St. Georges. Nice area with cobblestone streets and shoppes. Took the ferry back from St. Georges to the Dockyard. Another day we spent strolling the Dockyard and touring the national history museum which was very interesting! The rainy, windy third day we took the ferry to Hamilton and returned by ferry. Fun, easy trip to get us off the ship on that last day. Weather on the return to Norfolk was quite windy but we enjoyed sitting at the stern holding onto our hats, as did many others. Fun in the sunshine and hot tubs. We enjoyed some of the music offered in the atrium, laughed at one early comedy show, but otherwise did not participate in onboard entertainment. Mostly enjoyed reading, walking about, people-watching, and drinking beer/sipping wine at the stern or on our balcony. Disembarkation for us was a breeze. We didn't buy liquor onboard and were glad we didn't. Pickup was on disembark morning! and the line was very long which slowed many people down. We carried our own luggage and were off, in the car and on the road by 7:30am! We were glad to see Bermuda - clean, polite, saw no panhandling - and may visit there again, and would easily choose Carnival to get there. All in all, a good, comfortable, pleasant cruise. Read Less
Sail Date October 2015
Just returned from a Bermuda cruise on the Splendor. We had a blast! Yes, it's the pink biscuit ship that needs a facelift, but everything was great on our trip! Our stewart Gede was fantastic! Our inside cabin was small of course, ... Read More
Just returned from a Bermuda cruise on the Splendor. We had a blast! Yes, it's the pink biscuit ship that needs a facelift, but everything was great on our trip! Our stewart Gede was fantastic! Our inside cabin was small of course, but had everything we needed. The food in the dining room was terrific as was our head waiter Jose. There were only 2 elegant dress nights and the rest were cruise casual, which was new for us and a nice addition. The Lido had Mongolian, Tandoori, Pizza, Bruger station, Rotisserie station upstairs and the poplular Burrito Bar. Everything was great and the staff were all very friendly! The shows were great, especially in the Punchliner Comedy Club! We had 2 comedians on the way to Bermuda and 2 new comedians on the way back to Norfolk. They were hysterical! They have PG shows early in the evening and 18+ shows later in the evening. Kevin the Cruise Director was very funny!! The pools and hot tubs were very popular! The last sea day, they had Towel Animal Theater....towel animals filled the Lido Deck in front of the movie screen! It was adorable! We loved getting a new towel animal every night! Bermuda was fantastic! We went to the Crystal Caves and Sea Glass Beach, which we had not seen on previous trips there. The bus rides were very long, but the drivers were always helpful and looked out for us so we would get off at the right stop. The locals were very friendly was well. We have already booked our next Carnival cruise to Alaska! Read Less
Sail Date October 2015
This was our first time on SPLENDOR, and our seventh on Carnival, and I will have to say, the Fantasy and Spirit Class of ship is MUCH more to our liking. The first thing to hit you (slap you in the face kind of way) is all that ... Read More
This was our first time on SPLENDOR, and our seventh on Carnival, and I will have to say, the Fantasy and Spirit Class of ship is MUCH more to our liking. The first thing to hit you (slap you in the face kind of way) is all that PINK!!...from Deck 3 all the way to Deck 11. You enter the elevators, again...pink. You go to the MDR's (3 of them) Gold Pearl, Black Pearl, Pink Pearl, and they are all trimmed in.....pink. The room we had was quite nice, quiet, great view, and, amazingly, under the Gold Pearl MDR (lower level). Biggest problem here was we never met our room steward for the first time on day 3, and my wife on day 5. We had to repeatedly ask for ice, and one day all the lighting in our room went out. I was able, after a search, find our steward, and he went into some side room, diddled a few things, and the lights came on. Again, I had to go to him to let him know they were working again. The food was not up to the usual standard, and several times it was difficult to find what we wanted for dinner. Several times we didn't even finish what we ordered. The disembarkation was the only day that the buffet scrambled eggs were done correctly....otherwise I ordered "over easy" . The bacon was limp, but, when we talked to the Executive Chef, there is bacon nearby that is crisp...but you have to request it. If you want to play trivia, GREAT! It started early in the morning, and went on all day. Bingo was way overpriced, many times the games were the center 9 (small "X") and at $20 for the tickets (3) it got very expensive very fast. After talking to a few of the ship staff, I got the impression that the SPLENDOR is not a happy ship. Whether this is because of senior staff, or contracts, whatever the reason, there is a wave of discontent. Maybe the 2 days of sailing without passengers will help that. All in all, it was ok...not great, not the worst. Read Less
Sail Date October 2015
We were 6 friends waiting at Port and wondering why so long when it was announced we were changinging our iternary to Bermuda from Canada and away from the Hurricane. This is my 15th cruise having sailed with Carnival, Holland, Cunard and ... Read More
We were 6 friends waiting at Port and wondering why so long when it was announced we were changinging our iternary to Bermuda from Canada and away from the Hurricane. This is my 15th cruise having sailed with Carnival, Holland, Cunard and Nowegian. The FOOD was HORRIBLE in the main dining room for Every Meal. It is the same food as is being served at the Buffet. The Chefs don't care on Carnival. I really believe that Carnival will eventually go Buffet Only plus Pizza and Burgers. Carnival is joking with the patrons when the food is this bad. Carnival does not care, the food is of the lowest grade and cooked SO Bad. Did I say the FOOD was Bad, Horrible. You won't gain weight cruising with Carnival. Service was nice and attentive all over the ship. Our stewards did a nice job too. Bed was comfortable, AC first day was not very strong but did some work the second day and it helped. We had a Spa Balcony Room, nice size and gave us access to Spa with it's own large jacuzzi, sauna rooms and more. The comedians were good. The best part was being rerouted to Sunny Bermuda even if it was only for the day. I keep saying no more Carnival but they have the schedule I need. Our last 3 cruises with them the food has been as awful as the last. A pity as when we cruised with our kids in 1999 the food was suprisingly good. Also the wine list is low grade. Read Less
Sail Date July 2014
I booked a last minute getaway for July 4 weekend. we were supposed to go to St John, New Brunswick, but were rerouted to Bermuda, to the delight of virtually everyone on board. Instead of the tail end of a hurricane in chilly seas, we got ... Read More
I booked a last minute getaway for July 4 weekend. we were supposed to go to St John, New Brunswick, but were rerouted to Bermuda, to the delight of virtually everyone on board. Instead of the tail end of a hurricane in chilly seas, we got a slightly bumpy ride down to beautiful weather. I have gone on 8 cruises on 6 lines, including one prior cruise on the Carnival Conquest. The Splendor is, by far, the ugliest ship I have ever seen. Carnival is known for its loud interiors, but this ship crosses the line to just plain hideous. The recurring theme is one pf big circles filled with pink and silver zebra stripe patterns. It is garish, and leave nowhere for the eye to rest. The designers must be colorblind, as must everyone in the company who approved this design. The buffet deck was always crowded, except when it was closed, which seemed to be scheduled for the convenience of the ship, and not for any concern for the passengers. From 2:30-5, lines for pizza, burgers and deli sandwiches were ENORMOUS, Soft serve "ice cream" was always available but rather nasty. If you wanted a salad or fresh fruit during those hours, you were out of luck (though I did consider ordering a salad at 3 PM, with instruction that it be delivered to the Lido Deck). Meals in the dining room were not impressive. You can tell that they are cutting back on food quality. The entertainment was pretty good. I appreciate that their comedians had "adult" shows. Read Less
Sail Date July 2014
I just came home from this cruise with my family. Were were supposed to go to Canada, but due to the hurricane we went to Bermuda instead. What I liked: the room was spacious and the beds were comfy and service was decent. What I ... Read More
I just came home from this cruise with my family. Were were supposed to go to Canada, but due to the hurricane we went to Bermuda instead. What I liked: the room was spacious and the beds were comfy and service was decent. What I didn't like: The food. Some was inedible and the only food available 24/7 was pizza and ice cream and the ice cream machines were usually broken or just missing. There were only a few dinner items available on the menu at the restaurant each night and not many options for children or picky eaters. We went to karaoke and the DJ was awful. He never got the songs right and we spent a lot of time waiting for him to find the right song. A little girl went up to sing Under the Sea and he began to play Rihana. My fiance picked a song and after about 20 minutes, the DJ told my fiance he did not have the cd even though the song was listed in the book. By this time it as too late for him to pick a new song as karaoke was just about over. Other activities on the boat were uninteresting. There were other little things that bothered me, but these are my main concerns. If we didn't go to Bermuda, I would have totally hated this trip. I do not recommend Carnival Cruise. Read Less
Sail Date July 2014
First we got to the port we were all a little nervous about the upcoming hurricane named Arthur heading right for Canada at that point and announcement came overhead but the itinerary had been changed from Canada to Bermuda I would say 90% ... Read More
First we got to the port we were all a little nervous about the upcoming hurricane named Arthur heading right for Canada at that point and announcement came overhead but the itinerary had been changed from Canada to Bermuda I would say 90% of us screamed with joy we get on the ship, and went up to the buffet and had a wonderful cocktail named the friendship I went with the Group of Seven we were so excited to finally be on a vacation together the food was just mediocre. We then went to our rooms in our luggage was already there we interior room which was spacious and the bed was extremely comfortable our friends were across the hall they had a wonderful balcony room we had a great Stewart who was very accommodating I will say that the service on that ship was outstanding you were made to feel very special the staff in the dining room was exceptional they cater to your every need and they knew everyone's name at the table. We loved the adult pool there was a bar and a deli right there with two nice hot tubs. The shows in the lounge were wonderful very upbeat and professional we also loved the punchline are funny comedians. There was so much positive to say about our trip and I have no complaints except for maybe one thing your feet burned we were walking barefoot on the deck but other than that it was a fantastic trip I highly recommend carnival and the splendor I would definitely go again Read Less
Sail Date July 2014
We really enjoyed the Splendor and Bermuda from NYC. We found the Splendor to be very enjoyable. The ship was very clean and balcony stateroom fantastic. Although we have been on several cruises...this was our 1st balcony. Yes as ... Read More
We really enjoyed the Splendor and Bermuda from NYC. We found the Splendor to be very enjoyable. The ship was very clean and balcony stateroom fantastic. Although we have been on several cruises...this was our 1st balcony. Yes as previous reviewers have mentioned...the flow of the ship is a little odd but workable. Crew always friendly and made a point to say hi as you passed them. Embarkation: Arrived at the pier by 10:15 and breezed thru security and check-in. On the ship by 11:30ish! Cabin: A balcony cabin that we found spacious and very clean. Room Stewart's very efficient and quick to clean room. Room Service: Either on time or a few minutes early Food: We found to be very good with lots of choices on the Lido and MDR. One drawback was the anytime dining. We done this on other cruise lines and worked well for us then. We just found ATD appeared not to organized and wait times usually 20-40 minutes. A beeper is given and you can listen to the music in the Atrium. Entertainment: All shows were enjoyable. The juggler (Dana Tison) was the best and we both really enjoyed him. The comics were very good as well. Disembarkation: We choose not to do self assist this time and found the process went very smoothly. We were able to have leisurely breakfast in MDR and then sat in the Red carpet lounge to wait for our zone to be called. We were off the ship by 10:00 and on the road by 10:30. Bermuda: One word........Beautiful. Read Less
Sail Date April 2013
We booked a "spa interior" cabin for a very last minute deal - a huge bargain! (You could also go across the hallway for a spa/balcony if you prefer). I would *highly* recommend it!! We were spoiled and pampered! To say it ... Read More
We booked a "spa interior" cabin for a very last minute deal - a huge bargain! (You could also go across the hallway for a spa/balcony if you prefer). I would *highly* recommend it!! We were spoiled and pampered! To say it was an "upgrade" from any other cabin we've stayed in is a major understatement!! The decor was swanky and sophisticated, inside the cabin and out in the hallway. Our room steward was seasoned and highly competent! We had a private entrance to the spa, which was good, because when we went to and from, we were only in our (provided) bathrobes and slippers! In addition to the bathrobe and slippers, we also had special beach towels that were a different color than most on the ship, and we didn't have to check them out, our room steward just replaced them for us when they were wet. We also had all the spa products free in our room - the soaps, the shampoo, the conditioner, the lotion, and even a fabreeze-like spray for "aroma-therapy"! We also received a 'couples' spa treatment 2 for the price of 1, which we gladly did on our first day at sea, and 3 free exercise classes (which we never did because they were early in the morning!). The entire spa area is 'adults only' and only a handful of guests have access to the entire area in comparison to the 3,000 people on the ship, so it was always a great way to get away from the crowds and find peace and quiet. But the best part of the spa cabin was the free access to the special 'members only' spa area that had many different rooms to relax in. My favorite was the the thelasso-therapy pool, a giant mineral bath with specialty nozzles to massage every part of your body. It was very quiet and never crowded and just hot enough to relax! You could lay back on the chairs inside the pool and feel the bubbles all over your backside, or you could move to the shoulder nozzles where you could get a great pressure massage on your shoulders, neck, and head. From there, we moved into the aroma-steam room, extremely hot and steamy, I could only stay in there for a minute or so before moving on to the next room. The beautiful oriental 'tepidarium' room with heated chairs that were designed to align your body as you laid in them. There was yet another steam room that wasn't quite as hot as the first, and then the final room, the 'lanconium', where there were heated chairs to relax in. All the rooms had PERFECT views of the ocean from the very tip-top of the ship where the spa was located. I never showered in our room because the spa had a beautiful locker room available with gigantic showers with benches and chairs that locked individually, towels and spa products provided. You could also spend time in the general waiting area, there were many chairs and even beds to relax on while enjoying the view and something cold to drink. Specialty water and fruit was provided in the waiting area. Obviously, the spa was the highlight of being on the Splendor. The major drawbacks of this ship include: 1. Terrible service in the Gold Pearl Dining room - we generally love the dinners in the formal dining room because we get to know our servers well and have fun interacting with them. We had three servers, none of which even tried to interact with us because they were so busy and didn't really speak English. My order was incomplete or wrong most of the nights. A huge disappointment. 2. The 'choppy' layout of the ship. The buffet area was divided into several parts, and many people didn't realize there was a "back" part to the buffet with the same foods which made the main entrance area packed and difficult to navigate at times. Pizza was 24 hours but very slow. At times there were lines 20+ people deep. In addition, there was no central open area to cross the ship. You always had to walk through the casino (smoky) to get to the other side. I had to hunt for the shops and photo shop, it is just all chopped up with only a small atrium in the center. 3. The library and web cafe were lousy. The library was tiny and had very limited hours, and absolutely no view. I didn't even bother to go into the web cafe because it was hidden inside one of the bars and not easy to find. 4. The adults only area was also very tiny and had limited chairs around the pool. It was right by the "Indian" food buffet so they entire area smelled like curry. In addition, the adult lounging area "Serenity" on the upper decks only offered seating - no pool or hot tubs. And the miniature golf course OVERLOOKED the adult-only area, so you constantly had kids walking above you, shouting and playing - didn't feel much like an adult area. I have no idea what they were thinking when they designed that! In spite of the drawbacks listed, I would choose Splendor over and over again for the Cloud 9 Spa Cabin! If you don't enjoy the spa, there would be no advantage to choosing this ship. Read Less
Sail Date April 2013
Check In: Security was heightened because of the Boston Bombings but that didn't hold things up for us very much. We were at the port by 10:40, parked, dropped luggage off and were in line for check in by 11. Once checked in we had ... Read More
Check In: Security was heightened because of the Boston Bombings but that didn't hold things up for us very much. We were at the port by 10:40, parked, dropped luggage off and were in line for check in by 11. Once checked in we had a wait until boarding started but we got on the boat and were on the Lido deck by 12:30. Stateroom: we had adjoining balcony rooms on deck 8 towards the front. Rooms were typical staterooms. Location to the Lido deck, Golden Pearl and the Spectacular Theater was perfect but it was a long hike to the Black Pearl Dining room. Room attendant was attentive. No complaints about the room at all. Dining: We had two lunches and a few "snacks" on the Lido deck during the entire trip. The layout is not ideal as many people didn't realize there was a "back" part to the buffet with the same foods which made the main entrance area packed and difficult to navigate at times. Pizza was 24 hours but very slow. At times there were lines 20+ people deep. Decent variety of foods. Soft serve ice cream and yogurt were available 24hours. Black Pearl Dining Room: Food was excellent and with the exception of one dish, everyone enjoyed their meals. Even the Maine Lobster was delicious and wasn't the "typical cruise lobster" we were used to. Service on occassion was on the slow side but we weren't really in a rush to go anywhere so it was OK. Bar service was excellent and the kids had drinks on the table within minutes of arriving which was nice. Gold Pearl Dining Room: (Breakfast and lunch) Service was painfully slow here. If we weren't traveling with a child with a food allergy we probably would have eatten in the buffet. I ordered Belgian Waffles on a few occassions with Strawberries and every time they arrived without them. They did bring them when I asked again but that just meant waiting a bit longer. The Punchliner Comedy Breakfast was pretty lame. The first time the comedian told 3 short jokes and the second time we weren't there when a comedian was performing. Entertainment: We skipped the welcome aboard show as the kids wanted to swim. We did make it to 2 of the stage shows and they were OK. The first one was much better than the second one (a new "cast" had arrived for the second show). We also went to the juggling comedian who was excellent. There were a few other shows that we missed as well. Comedy shows were good although the family comedy show on night 7 was a repeat from night 6 which was a bummer. Kids Clubs: Younger kids tried the clubs on the first sea day and had a good time but were busy with other things on the ship and didn't go back. Oldest went to Club O2 every day and had a blast. Recreation: Lots of fun games and the kids really enjoyed paricipating in them. Hoola Hooping, Washer and Bean Bag Toss, Scavenger hunts etc., really kept the kids busy. The roof on the main pool was closed until the second day in Bermuda which was great. It was closed again on the last sea day but the pool was also closed because of rough seas. The basketball court was a disappointment. If the kids were on the court and a group of older teens/adults showed up they pushed them off. After the kids were sworn at we said something to security who spoke to them but also told us that "this always happens, when adults are on the court kids can't use it". I'm OK with that but many times the kids were there first and had only been there for a few minutes before the adults came. Either some monitoring or rules need to be posted so that everyone can enjoy it. Disembarkation: If there is one complaint I had about this trip as a whole it would be this day. Disembarkation was scheduled to start at 7:30 but we were late docking and then late clearing customs. Passengers doing self assist were supposed to walk off by deck number but once 8:30 hit and the staterooms had to be cleared it didn't matter what deck you were on, people just mobbed the lobby area, the stairs and the elevators. You couldn't even get through to the suggested waiting areas. We tried but the elevators were jammed and the stairs were packed. We got off the ship about 9 (about an hour later than anticipated) and our friends, who didn't do self assist, said that it was almost 10:30 when they got off with debarkation number 6. Read Less
Sail Date April 2013
Carnival Splendor Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.8
Entertainment 4.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 3.0 3.8
Enrichment 1.0 3.3
Service 3.0 4.2
Value For Money 4.0 4.0
Rates 3.0 4.2

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