1 Helpful Vote
Sail Date: June 2018
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food ... Read More
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food was excellent standard..no evening dining room menus repeated over 19 days which I was impressed with. Staff were great, especially in the dining room. Entertainment was great..singers and the ship's company of a high standard. Many ports were tenders and the ship's crew handled these well with very efficient and prompt tendering operations occurring. We had anytime (your time) dining...it was very efficient this cruise..last time we were on the Spirit it was a long wait always. This time no waiting at all. Bad points...although the ship had been in dry dock for maintenance for 3 weeks, the balconies on the ship hadn't been cleaned. It took 5 days for them to clean and repaint them during which we weren't allowed on the balcony..so much for paying extra for a balcony! Embarkation was terribly slow with long lines and our bags didn't turn up till 10pm and then we found them at the end of a corridor..crew had gone to bed by this time! Very poor process. Given 80% of passengers on this cruise were between 60-80, the music was not to their taste and very loud in the theatre and dining room. This would have been suited to the usual younger cruisers on the South Pacific cruises, but not on this longer repositioning cruise. The Tv movie channel is hopeless..there is no summary of movies, so you never know what a movie is about. To see what's on, the guide only comes on inbetween movies, so you have to tune in at the right time between movies to see what's on when! Then when there is a time change due to ship movements, the TV channel does not catch up with that so the timing is completely out of when the movies are on. There were only 2 movies shown inside the ship in the lounge. Given much of the cruise was hot, many older people on sea days were longing for some movies to watch inside, but there were only movies on the outside top deck and these were all children'movies..again totally wrong audience with only a handful of kids on the cruise. Our inroom safe had to be locked with a credit card..how stupid is this! Once locked you then have to either carry the c.c. on you or hide it in the room! What is the point of a safe if you can't lock your c.c. in it??? There were not nearly enough activities on sea days for older people. During the maintenance time, the library was removed which many older people keen to read were disappointed in....and kids' entertainment areas broadened, so the ship really isn't catering for older folk much at all now. There are now only 2 small bookcases in the card room and of course you can't read there with the noise of the games. On the evening menus, the mains rarely said what vegetables were accompanying the meat, so you had to ask the waiters every night to decide if you needed to order side veges or not...and more than not the waiters didn't know or got it wrong! Very little clothing apparel for men to buy in the shops and all apparel was very overpriced..very few people were in the shops for this reason. Read Less
Sail Date: August 2015
The ship was late getting to port from dry dock. Getting onto the ship in Singapore was a lengthy process just getting through the port process. We were held up for an extended period with no information as to why the delay. The gangway ... Read More
The ship was late getting to port from dry dock. Getting onto the ship in Singapore was a lengthy process just getting through the port process. We were held up for an extended period with no information as to why the delay. The gangway was very hot; water would have been nice. There were reports of heat exhaustion among some passengers. Apologies and an explanation came the next along a refund. The crew particularly the waiters and cabin stewards were excellent. The standard of the food on board was patchy and varied from excellent to just edible. There were lots of glitches with equipment on board like inefficient toasters, inoperable laundry equipment, faulty exercise gear and others. The accommodation was very good our room had just one issue, the air con was too noisy. We heard of issues with cabins from blocked toilets to flooding due to a burst pipe. Entertainment was from great to useless. As first time cruisers we had no benchmark to compare with but will cruise again with another cruise line. Read Less
Sail Date: August 2015
As indicated in previous reviews about the Spirit cruise from Singapore to Sydney - complete debarcle on embarkation at Singapore - due to partial re-fit and late arrival of boat to dock. Carnival's initial use of this cruise terminal ... Read More
As indicated in previous reviews about the Spirit cruise from Singapore to Sydney - complete debarcle on embarkation at Singapore - due to partial re-fit and late arrival of boat to dock. Carnival's initial use of this cruise terminal and obvious lack of pre-planning or preparation on scoping the venue and available facilities for video/audio communication (was none), suitable seating and failure to utilise available technology such as text/email to forewarn passengers of expected delays. Extremely poor management of issue on site and exposure of aged/infirm/very young to health/safety risks through long embarkation process. After boarding subjected same passengers to further distress/discomfort with safety drill out on open deck in high temperatures. After finally setting sale it was obvious the vessel had not been commissioned properly after work was done with passengers reporting numerous issues; toilets; cleanliness; flooding; no hot water etc litany of issues. Also as indicated on board activities and entertainment was mixed and generally fell short of the mark in a subjective judgement. eg 2 hypnotists within a few days of one another (one was bad enough). Food was also a bit hit and miss - passing completely on the buffet scrum that is the Lido deck in favour of the Empire dinning room - some really nice meals, a couple excellent but also a few pretty ordinary ones, Nouveau fine dining for another $40/head turned out to be pretty nice for entree and mains - deserts fell away but excellent mains. Issues with ship organised tours in planning and processing. To Carnival's great credit and foresight - a substantial cost refund was quickly offered by way of acknowledgement and recompense for actual and anticipated short comings - thumbs up to this and smartly played. There were quite a few justifiably disgruntled passengers. The company's biggest and best asset rose to the challenge and starting from a very unenviable position the staff on board rallied around the disaster with outstanding levels of service across the board and in interactions generally. High praise and acknowledgement to the staff. Given the considerable difficulties experienced due to a number of factors and poor management by Carnival - the overall experience was not completely lost and there were glimpses of sunshine and blue sky enough for the cruise to still offer relaxation and enjoyment. (feedback provided to Carnival). Unfortunately - the experience has greatly dampened any growing enthusiasm we were building for this type of holiday - unlikely there will be a return opportunity with this line. Read Less
1 Helpful Vote
Sail Date: August 2015
We have cruised before on Holland America which we found to be exactly to our taste, however the price of this cruise to Singapore was a little too good to be true - and we all know that you only get what you pay for. In saying this, the ... Read More
We have cruised before on Holland America which we found to be exactly to our taste, however the price of this cruise to Singapore was a little too good to be true - and we all know that you only get what you pay for. In saying this, the water was calm with perfect weather every day and interesting places to see on the way. Following the Aussie Coast was great and the views were terrific. Now for some of the bad things....empty hand sanitizers in almost every section of the boat, unsupervised children running through dining areas (and other places), the LOUDEST cruise director on the high seas (LITERALLY), very unorganised tenders, cold plastic plates (big enough to hold four meals), the toughest meat EVER, the coldest of hot food, lack of choices in buffet, the exorbitant prices of most things purchased, the incessant vibration which was noticed more so when your head hit the pillow, the rattling air con ducts in the cabin (and we had a suite). These were but a few. On the good side, serious mention must be made of the lovely cabin stewards (especially on Deck 6) and the happiest little lady who made our capuccinos every day at the Coffee Shop on the Lido Deck - she was an absolute joy. The Staff doing the cleaning etc were the hardest working happiest of people. The Spirit was in urgent need of upgrade which was the reason for the trip to Singapore - going into dry-dock for an overhaul. There were some lovely memories from this trip - such as getting off the boat in Singapore and Darwin and getting back to the boat after our shore excursions in Lombok and Bali (we made it!!). The picturesque sunset that Carnival did NOT create and the beautiful whale show over quite a number of days. Things that stay in your memory always. It seems true that all old American boats get shipped off to Australia - as if we don't know the difference between first and second class. Carnival - we would not sail with again. Read Less
Carnival Spirit Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 3.5 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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