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2,572 Carnival Southern Caribbean Cruise Reviews

My Second cruise, Wife's Fourth on Carnival Fascination. Compared to other ships I view while docked in San Juan PR and other islands we stopped at this ship was the smallest, but I wouldn't have known any better because it was ... Read More
My Second cruise, Wife's Fourth on Carnival Fascination. Compared to other ships I view while docked in San Juan PR and other islands we stopped at this ship was the smallest, but I wouldn't have known any better because it was only my second cruise. We chose the Southern Caribbean 6 Island 7 day cruise starting out in San Juan PR because for the price and everyday stops at 6 different islands. We had to fly in from Atlanta, GA on the 8th March 2020 for embarkation and sail to ST Thomas that night arriving in ST Thomas the next morning. Our First day 9 March 2020 our excursion Parasailing was canceled because of bad weather. We left the ship and walked in to the strip shopping plaza in ST Thomas where I made a dumb mistake of stopping at the first souvenir store and payed way too much for a two caps and a shirt, then went to another store and the same items were as much as 50% off, very stupid of me never buy from the first store without doing some comparison shopping. The Second day 10 March 2020 we stopped at ST Marrten and left the ship for our second excursion The Big 3, Flying Dutchman Zip Line, Canopy Chair Ride to the top of the mountain and the Tube slide down the mountain. Definitely not worth the price that they charge and the Tube slide was horrible and dangerous down the mountain. The Flying Dutchman Zip line too time consuming because you had to go through three practice runs on smaller zip lines before you were allowed the 2000Ft drop from the top of the mountain down to the bottom. The Third day 11 March 2020 we arrived in ST Kitts and left the ship for our excursion at the beach. The beach and water was beautiful. But the facilities were run down dilapidated antiquated. The food was horrible there too. Only thing good was getting in the water. Bad excursion not worth the price get a taxi and tour ST Kitts on your own. The Fourth day 12 March 2020, we were supposed to go to ST Lucia but their government would not allow the ship to dock because of the Corona-virus outbreak. So went sailed to Dominica where we never left the ship. We spent that day just walking around on the ship and relaxing. The Fifth day 13 March 2020 we arrived in Barbados where we went on the excursion Best of Barbados beach and family fun.We went to two different beaches the first one was beautiful but very turbulent waters. The second one was okay but had a lot of rocks in the water plus you had to pay $10.00 for your beach chairs, i thought this was ridiculous. the tour guide Andrew remind me of Kevin Hart was a riot so funny him and the bus driver.. Plus we were served Rum Punch, beer and soft drinks the entire time. Better bring some snacks though no food served. the facilities were not that good either. The Sixth day 14 March 2020 was all at sea sailing back to San Juan PR so we just relaxed and tried to find entertainment when and where it was showing according to the ships schedule. Their entertainment can use more improvement and shows especially at night not enough adult shows and entertainment. The Seventh day 15 March 2020 was supposed to return back to San Juan PR for disembarkation from our Southern Caribbean Cruise ship Fascination. However the Puerto Rico Government would not allow the ship to dock because of the Corona-virus. so we had to sail another two days more to Miami Florida where we were allowed to disembark from the ship, very scary too we missed our flight from San Juan to Atlanta and had to buy new tickets from Miami to Atlanta but we considered our selves blessed other people from the ship were left in very worse travel situations than us. Overall, I will not take another cruise on the Carnival Fascination again too small and outdated cruise ship.The food in the Lido deck cafeteria was always very bland and just not very good. Although Guys hamburgers were great at lunchtime. We only used the elegant dinning room once and the food there wasn't good either. The excursions were way over priced and the advertising was very misleading. Read Less
Sail Date March 2020
First of all, huge kudos to Carnival for taking very good care of us in these crazy times. They started by giving us a generous OBC per cabin (we had 2 with the kids in a connected room) the Friday before our cruise left on Sunday. It was ... Read More
First of all, huge kudos to Carnival for taking very good care of us in these crazy times. They started by giving us a generous OBC per cabin (we had 2 with the kids in a connected room) the Friday before our cruise left on Sunday. It was for staying on the cruise, but we had to cancel 3 days before. So, we were excited about the OBC. They switched out St. Lucia ahead of time since St. Lucia did not have their covid-19 rules in place, so that we had port that would accept us instead of learning the day of that we could not dock. We made all our ports and only had a challenge when ready to disembark in Puerto Rico. Puerto Rico had added new rules, while we were gone, that would require we quarantine in the ocean for few days and other rules (but full details were not given). Carnival got clearance in Miami, though some concern that the clearance may be removed before we got there. They opened up the phones and internet and helped us get through to American Airlines. Also, kudos to American for getting us on a flight from Miami instead. Rescheduling flights for 4 people from a cruise ship is not easy, but everyone helped out. The sail to Miami gave us 2.5 extra days on the ship where additional days and service charges were complementary. Carnival also provided airport transfer in Miami complementary. I’m sure they were eager to cut ties with us after the extra 2.5 days, but they kept up spirits and service level. Now a little bit about us, we are a 40-something couple traveling for Spring Break with two sons, 11 and 14, traveling in 2 connected rooms -- oceanview cabins. This was the 14th cruise for the adults, and 3rd and 4th for the kids. Embarkation: This was a rougher embarkation. We originally just wanted to drop off our luggage early, and had read this was possible, and then go back and explore Old San Juan more. We had tired of hauling luggage around. By the time we found someone taking it, they said they were full and told us to go to another line, which was regular check in, ahead of our scheduled arrival time. There was a health survey – our way of life had not been too disrupted when we left on March 8th but got very tough while we were away – asking if we had visited countries noted by the State Dept as do not travel to due to Covid-19 or if we had been around any sick people in the last 14 days. Then check in with our paperwork and passports was fast. Then they took our temperatures before we entered the security lines. Security line was long and slow. Security tossed 2 out of 4 empty water bottles – grr – we need them for ports and the airplane back! This really annoyed me and left me with a sour start to the cruise. Though I believe the security employees are San Juan’s not Carnival’s. After security was a long wait to board in three lines that they were slowly taking a few people from each. Our boarding experience on Carnival in Miami was much, much better and in Galveston much better. After boarding, 3 out of 4 of us enjoyed our first delicious Guy’s burger, and husband enjoyed some buffet samplings. They warned us on embarkation about no self-serve in the buffet. We appreciated the care to keep everyone onboard healthy (which was successful, to our knowledge), but it is harder to try just a little of several things. We were served larger portions then we would take for ourselves. We planned to get some soda for our rooms before boarding (and even promised the kids, who do not normally get soda), but after getting through the boarding process, we decided it was too much trouble to get back off. They were selling, I believe, 6 tall cans packs (not in a box) in the terminal before security. I had read beforehand that Puerto Rico had 8 pack cans instead of 12 pack cans in boxes, so maybe this was 8, but thinking less. When rooms were available at 1:30, we rested a bit after our overnight flight to San Juan from DFW. After I did not fall asleep, I checked for luggage, and it had been delivered. So, I started unpacking in the kids room until husband got up. Best muster drill of any of our previous cruises. Normally painfully long on our previous Carnival cruises, but it quicker – we were in the Theater – and our host with the mic was funny. Dining: We had your time dining, which is in the Sensation Main Dining Room, and went each evening (early) as a family of 4. Good service and food that was pretty quick. Lois from Peru was awesome. We would normally get a kid’s menu and regular and let the kids pick which to order from. Some of our favorites or not so favorites: - Mac and Cheese side – kids and my favorite - Port of call fish the first night (San Juan) was not husband’s favorite. - Oldest son who does not eat too much meat tried the vegetarian Indian dish – which was huge – and was not a fan. Husband was and ate some and had it a couple of other nights. - Braised brisket the first night was very good! With our extra nights, it was offered again where it was still good but not as good. - Caesar salad -- is a favorite of the kids and me (though I like NCL’s better). - Fried oysters – husband loved - Prime rib – very good - Tiramisu – favorite, melting cake and Crème Brule – always favorites - Hazelnut cake – so good with delicious chocolate sauce - Lasagna – one kid like and the other did not We also enjoyed breakfast in the Main Dining room several mornings. Normally, slower than dinner, but good. The broken egg sandwich was a new one for me, and myself and youngest enjoyed it. I also had the Deli a few times, and it was always good. I was also able to get the dark chocolate sea salt cookies that I could not get on our last cruise. They were good. I had the ham and cheese panini a couple of time and the special of the day once, which was either a teriyaki beef or chicken, I think beef. It was good. And, of course, we had more Guy’s burgers, some Blue Iguana tacos, and some more buffet. The Continental buffet for breakfast, also in the Buffet, was not too crowded and worked. At the beginning of the cruise, I toasted my own bagel, but later they figured out pre-toasting them and bread/toast worked better. It did; however, the challenge was that the cream cheese was not beside the bagels but in one of the two main buffet lines (mostly in one but moved around). Again, Carnival excelled at cakes with the best chocolate icing. We also enjoyed the Alchemy Bar a couple of times – I like the Deal Closer. Husband had the martini flight that was good. We visited the candy store – very good, but challenging without self-serve, trying to explain how many of each weighed item that you want. Entertainment: Better TV than we have come to expect. They had Cartoon Network and Nick for the kids and HGTV with a guide channel. Also, the remote was one piece, easy to sanitize between guests, instead of individual little buttons. We all enjoyed the comedians. Four were expected, but with the virus, the original 2 was stuck with us the full time and the 2 new ones could not get on. Cole was our favorite. Our youngest got up on stage with the assistant cruise director to each tell a joke. He won a big lollipop from the candy store and a ship on a stick. He was excited. The kids enjoyed putt-putt, though very windy at the top, front while the ship was moving. Without a promenade deck on this ship (that was missed), we walked the walking trail around the putt-putt after dinner. That was very windy too, but the star viewing was nice. We also enjoyed trivia and a game of trivial pursuit. Our youngest noted that they should have a video game trivia, and few days later, they did. Though we told him not to get his hopes too high because some questions will probably games from before he was born. He knew some. We missed the Harry Potter trivia for our oldest. Husband won the food and drink trivia. Disembarkation: The planned Puerto Rico arrival time was 7:30am, Sunday; when we did not see land outside around 7am, hum set in. We watched the location on the TV – circling. The first announcement was about 8:30 when we were at breakfast; Puerto Rico added new rules that cruise ship had to comply to before docking (since the week before). The Captain and team would follow up with an update in about an hour. When they came back, one rule was quarantining at sea for a few days before docking. So, the new plan was to sail to Miami where clearance was currently granted. A request by the Captain to allow Puerto Rican citizens to disembark was denied, which seems crazy because they are going to fly home after getting to Miami anyway. This update noted a Tuesday morning arrival. Later announcement of opening the satellite phone lines and wi-fi for travel re-arrangements and letting family know. We were not getting through to the airlines to change our flights. Our original flight from SJU was early Tuesday morning, so we expected to fly on the same day. Husband was not sure that he was doing the call correctly – there was a button on the room phone and a code to get out that they gave in to the announcements. We assumed these did the same thing, but being not sure, I called the Service Desk to ask, noting not getting through. She asked the airline and offered to try and connect me if she got through. Since Tuesday morning was the time frame, we got a 3:30 pm flight. Right after I got it changed, I found a note outside saying Tuesday noon arrival and then cruise director staff recommended a 7pm or later flight – doh! On the last night, we saw a lull in the normally very long Service Desk line and asked if they had an earlier disembarkation for those that did not know until later not to book as early of a flight. After asking someone else, they said to just getting off with the first group. When we did, they questioned us, asked flight time, and let us go. The ship arrived about 11am instead. So, though initially concerned, but we had plenty of time. We arrived in Miami an hour earlier than announced. It was good to see a familiar skyline approaching (from a cruise the Nov before). Oh, no, there were lots of police outside; that is concerning. Still not knowing for sure if we would be allowed to get off or under what circumstances. Then someone was brought off the ship in handcuffs and one more escorted off by police. After that, the police presence dropped some. Then we saw our comedian and others on the entertain team disembark – good sign. Then fairly quiet for a while with only trickles of people in the disembarkation ramp to the terminal. We were port side with a great view of the disembarkation proceedings. Then later a better stream of people on the disembarkation ramp, but no announcements or decks called yet. So, we decided to check and were permitted to disembark with a higher deck going then. In the terminal, the process was normal – escalators or wait for an elevator up, through passport control/friendly gentleman, and outside Carnival directed us to the complementary airport shuttles. When at customer service the night before, I noticed custom forms, asked if we needed it, told yes, and filled it out. At passport control, he had not interest in it. We are glad that we got to take a Spring Break cruise with the kids and glad our ship stayed healthy, not taking or picking up the virus from the islands we visited, and still healthy. The world became scary while we were gone. Prayers for nurses, doctors, and first responders; they are working hard now! Read Less
Sail Date March 2020
Just got back last Sunday from an 8 day trip on the Horizon (3/15). I have cruised on 35+ cruises and this was my least favorite. Embarkation was a breeze and there was no wait. We ate in the dining room 6 nights and not once was my ... Read More
Just got back last Sunday from an 8 day trip on the Horizon (3/15). I have cruised on 35+ cruises and this was my least favorite. Embarkation was a breeze and there was no wait. We ate in the dining room 6 nights and not once was my meal satisfactory. The entree was always over cooked and dry. The main dining room service was excellent. We at Jiji's one night and it was the best meal of the week! We also dined in the steakhouse. The food was superb, but the service was absolutely horrible. Also the casino was doing a promotion for all the heavy gamblers. Some of which were on a free cruise because of the amount they spent in the casino on previous cruises! There was absolutely NO NON-SMOKING areas in the casino. When you stepped off the elevator on deck 4 you could immediately smell the smoke coming from the casino. The atrium was the least spectacular of any ship I've cruised on. Decorated in very muted colors and It was only 3 stories high. Not at all majestic, nor were there any glass enclosed elevators. Disembarkation was unbelievably easy. We walked off with our luggage. There was NO customs agent present. We only had to glance into an iPad with facial recognition technology, and we were out the door! We will definitely NOT cruise on this ship again! Cheers! Read Less
Sail Date March 2020
Thank you for an amazing cruise.Our destination was , St. Thomas, st.kitts, St. Martann Dominka (bc st.lucia closed their boarder) and Barbados Cruise March 1 2020. We enjoyed the entire experience. The rooms, dinning and entertainment on ... Read More
Thank you for an amazing cruise.Our destination was , St. Thomas, st.kitts, St. Martann Dominka (bc st.lucia closed their boarder) and Barbados Cruise March 1 2020. We enjoyed the entire experience. The rooms, dinning and entertainment on board where fantastic. We booked our excursions online before boarding the ship which we enjoyed and was easy to do. Highly suggest that you download the Carnival app onto your phone as its very useful throughout the cruise. We would like to give out a big thank you to Mrs. Joanna our housekeeping manager and the staff who cleaned room M249 as they did a fantastic job always. Highly recommended this ship to anyone looking to enjoy a week out on the waters and exploration. We highly recommended booking the trip "Beach Hopping - Family fun" in Barbados. With an open window bus Andrew will take you to Barbados's two best beaches, and show you around Barbados with music, jokes and fun. Read Less
Sail Date March 2020
Choice this cruise as a group trip to try a new ship. Ship was fine but not too my liking. Plenty to do . Went to Ft. Lauderdale on Friday night . Drove to Miami on Sat morning and parked at Safe Cruise parking and took a shuttle to ... Read More
Choice this cruise as a group trip to try a new ship. Ship was fine but not too my liking. Plenty to do . Went to Ft. Lauderdale on Friday night . Drove to Miami on Sat morning and parked at Safe Cruise parking and took a shuttle to ship. Very could parking in enclosed garage. Quick shuttle to and from the port. Arrived at ship about 1030 and went directly onto the ship after filling out a health form which was ridiculous.Went to the Lido deck and had the first of many bad meals.Items most often on this deck were cold.The egg plat parmagane was to hard to cut with a knife. Dinner was supposed to be at 6pm, we were moved to 530 and put im the ATD . Day 1 and 2 sea days normal sea day activities. The CD (Donkie) and his group really did good job with activities Day 2 was elegant night. Food was cold as most nights Day 3 Grand Turk used to be one of my favorite ports. Now they have gooten rid of most of free chairs on beach and commercalized it. Spent thirty minutes there and left . Day 4 La Mona spent day a good bar in port and found a 2 qt Corana for 5 dollars. Had already been there three times so skipped the all inclusive Day 5 Curucoa ther from noon to 1030 did walk around shopping disticet and then took a tour of the Island It was great. Not a Carival Tour but went same places for less. Day 6 Aruba Walked to a publid beach. Been there several times befoe and enjoy it each time Day 7 and 8 Sea day normal activty The entertainment was good and bad, Had a couple of uncanned shows in Liguid lounge which were good. Group in Ocean Plaza was very good Horizon Wireless and the Hotspots. Cabin was a blacony. seemed like the balcony was larger that ships had two chairs and table comfortable there. Seems like the showers and rooms are smaller. Closet doors got in way of bathroom and hall door. Steward service was great. Dining was average. Many meals in the dining room were cold. Breakfast was cold every morning as the food was put out The ship was in good shape some things would go down like ice but would be fixed quickly. I would not take the Horizon again only because I did not like the layout of the ship and size. That is just a personal preference. If you like bigger ships it would be fine Returned on Sunday morning and was off ship as priority by 30. Friend who was not priority was off by 8. Easy and good debarkation and embarkation Read Less
Sail Date February 2020
When getting to port embarkation went smoothly. Cabin was in the family harbour inside was concerned that there would be noise from children but this was a comp room so just happy to be on cruise, the noise was never a problem. The area ... Read More
When getting to port embarkation went smoothly. Cabin was in the family harbour inside was concerned that there would be noise from children but this was a comp room so just happy to be on cruise, the noise was never a problem. The area that you can get a small meal or snack was very convenient. The staff was on top of making sure it was stocked only problem was older person on scooter was running past others dropping things and over all rude not Carnival fault. The room had 1 closet but plenty of draw space with large draws under sofa. Cleanliness of room was not what I would have expected and room attendant was very slow we got of the ship came back at 1:00 room was not done he offered that he could just give us towels, but then did call supervisor who apologized and room was done. Actually 2 days later when getting back on board room was significantly cleaner black stuff that had been on floor behind toilet had finally been cleaned never saw room attendant again so may have been replaced. Main dining my time able to get a table thru app never more than 10 minute wait food was mediocre service was slow. Buffet was confusing need to check if both areas open both areas to get full selection need to visit both areas and with crowded areas this can be challenging. Entertainment was ok it is Carnival that doesn’t generally have much that I have found appealing love and marriage show was mid day and standing room only didn’t stay comedy club generally required an hour of standing in line not what I want to do on vacation, and not great anyway. Casino (how I have comp) was small lacked machines lower than $2-$5 a spin. Premier host was nice as was his assistant felt bad one night took 1/2 hour to find player in casino for bull game. Regular host seemed new. Overall would not rush to go on horizon again. Not bad just not great and only have so much vacation time. Read Less
Sail Date February 2020
I’m a player. I usually cruise for free on RCL and Norwegian; however, I paid to be on this Carnival Horizon because I like where they go, and Carnival is a fun ship. But I am so disappointed with casino. FREE DRINKS only when you ... Read More
I’m a player. I usually cruise for free on RCL and Norwegian; however, I paid to be on this Carnival Horizon because I like where they go, and Carnival is a fun ship. But I am so disappointed with casino. FREE DRINKS only when you are sitting at the slots or table. You can’t go to the bar and order. You must wait forever for a waiter to take and then get you drink. There is a 15 drink limit per day, and you must wait at least 5 minutes between drinks. You need 2,500 points to get the free drinks. PREMIER PLAYER CLUB only works on past cruises. You must reach at least 7,500 points to get into the club for some nice free perks. The points must be earned in one cruise. However, you don’t get any of those perks during that cruise if it is your first time into the “club. For example, by day 3 I reached the 7,500 goal. I’m on a 8 day cruise. I don’t get any of the perks on this cruise. The casino staff did not make this clear to me until AFTER I made the goal. Then they were rude to me about it saying they had told me it would be on a future cruise. I didn’t book a cruise to be treated rudely or like a child. NON SMOKING IS ALMOST NON EXISTENT. The Horizon has a very small non-smoking section. And people smoke all around the non-smoking section so it’s like smoking anyway. The ventilation is only okay. This is TERRIBLE for anyone with COPD or asthma. SKIP THE CASINO. 1 out of 5 Lungs. 1/5.....Don’t cruise on this ship if you gamble and have COPD or asthma. The ship itself is nice. It has a good spa, and nice cabins. The food is good. I’m just very, very disappointed with the casino. Read Less
Sail Date February 2020
Premier cruise w/ fun perks & great casino . They had lots of the newer games. Our casino hosts kept us entertained with daily games & prizes as well as special gifts in our room, from from cookies, wine, Fanny pack etc, Also ... Read More
Premier cruise w/ fun perks & great casino . They had lots of the newer games. Our casino hosts kept us entertained with daily games & prizes as well as special gifts in our room, from from cookies, wine, Fanny pack etc, Also selected based on the specific port stops. It was my 1st time on the Magic. It is older looking & could use a refurb. The service was great from our aft end bartenders (Richard was awesome kept drinks flowing!) as well as our dining room servers Joseph, Jitendra & Bipen who were exceptional. Every meal we had in the dining room was excellent from prime rib to beef Wellington. Their “rare finds” were good too. Seemed to be a lot of kids on this trip & they overtook the hot tubs as usual. It would be nice to have an adults only pool without having to book the Havens. But Carnival is known as the fun ship & they delivered on that. The rock n roll show was good, comedians just okay. Read Less
Sail Date February 2020
We arrived in Fort Lauderdale the day prior to our cruise. Stayed at the Four Points Sheraton Cruise/Port which was a 5 minute drive from Port Evergaldes. For a small fee you could book a shuttle to your ship. They also offered a free ... Read More
We arrived in Fort Lauderdale the day prior to our cruise. Stayed at the Four Points Sheraton Cruise/Port which was a 5 minute drive from Port Evergaldes. For a small fee you could book a shuttle to your ship. They also offered a free shuttle from the airport to the hotel. Arriving at Port Everglades was a smooth process though the port is under renovations. The shuttle dropped us and our luggage at the ship where porters where waiting to greet us and load our luggage onto the ship. The embarkation process was very fast and smooth. Each passenger was required to fill out a questionaire regarding their recent travel overseas due to the Corona Virus. I must say Carnival handled this wonderfully. My boyfriend has MS and uses a walking stick for balance and support. As soon as we entered the terminal he was offered a wheelchair as it's long walk to the ship. We were taken through the boarding process and onto the ship within 15 minutes of arriving at the port. As we're Platinum cruisers we were able to access our room as soon as we boarded. After unpacking our carry-ons and putting our valuables into the safe we were off to get some lunch on the Lido deck. Prior to leaving our cabin Rolan our cabin steward arrived to introduce himself and his partner Diana. Throughout the 8 days on the cruise Rolan and Diana were there day and night to take care of our cabin (twice a day). Anything we requested was provided and questions we had were answered. We were greeted by our names from the moment we boarded the ship and acknowledged by every employee we encountered whether they were passing us in the hallways or helping us in another way. We've been on 15 cruises (all on Carnival) the service was always good but I think Rolan and Diana were the best steward we've ever had. There were many offerings for lunch, Guy's Burgers, Blue Iguana Cantina and the buffet. There was no lack of food and the lines weren't too long, but your on a ship with thousands of people so you have to expect lines, your on vacation, what's your hurry! Checked about an hour later to see if our luggage had arrived, I'm not happy until everything is in it's place, then I'm ready to start the vacation. We had an inside cabin on deck 10 (Lido), a good size and all that we needed. The cabin was clean and well taken care of the beds are amazingly comfortable and the bathroom was also in order and clean. The ship is an older one but is well taken care of. Staff are always cleaning, painting or refinishing something. We had early dining in the Northern Lights dining room where Team Headwaiter I Wayan, Team Waitress Anastasia and Asst. Team Waitress Gayathri took excellent care of us. We had a table for two and every want and need was provided and more. We were greeted every night as we arrived at our table and even sometimes greeted at the dining room entrance and escorted to our table. I Wayan, Anastasia and Gayathri were I think the best dining room staff we've ever had on our 15 cruises. I'm the first person to bring something that is wrong to the employees attention but there was no need as the food was excellent. Appetizers, main course and dessert were all very tasty, portions were good and presentation was delightful. After dinner were generally spent our evenings in the casino at the 3 card poker table. Met some very nice people who we ended up spending most of the week with and also ran into 5 pit bosses and dealers we'd had on other cruises. It was an great experience and we both ended coming home winners! The ports of call were Grand Turk which we had been to many times so opted for a little shopping and a drink at Margaritville, then returned to the ship to grab a spot on Serenity before others return to the ship. La Romana Dominican Replublic was the next stop where we did Extreme Ziplining. I'd recommend this to anyone that is looking for a good time and who is an adventure seeker. 12 runs, well trained staff and a good time had by all. Curacao was a 1pm docking, so we got off and grabbed a drink with some new friends from Colorado got back on the ship had a bite to eat and got ready for our Night Bar excursion. This excursion is excellent, the company that runs it were friendly, efficient and lovable. They took us to 3 bars and a quick tour of Curacao with a free drink at each bar. "27" the last bar was the best and I highly recommend it. Aruba was our last stop and we roamed the town, shopped, stopped for a drink at Iguana Joe's and wandered back to the ship. All of the tours that we took were from Carnival. They maybe a little more expensive but they are safe, well run and they will always make sure you get back to the ship on time or the ship has to wait as it is a Carnival tour. Always make sure you always leave your watch on ship time. Sea days were always lively, people need to remember your on vacation with 1000's of other people, so don't be a chair hog, if you aren't using a chair don't leave your belongings on it. It was difficult to find a chair even at 9am after breakfast but we did and soaked up the sun. There were always many options for meals, the buffet, Guy's burgers, the Blue Iguana Cantina, Guys Pig and Anchor, Bonsi sushi, Prime Steakhouse to name a few. Debarkation was a breeze as well, as long as you listened for the zone and deck number they were calling you were off the ship in no time. Since we were staying another day in Fort Lauderdale we arranged for the same shuttle company to pick us up and bring us back to the Four Points Sheraton. They were right there when we got off the ship and once again we were back at the hotel within 10 minutes. All in all the weather was great, the ship perfect, the staff the best we've ever had. Hats off to Carnival for a job well done. Already booked for next Frebruary! Read Less
Sail Date February 2020
Airport Transfers - We began by utilizing an airport to cruise port (Fort Lauderdale to Miami Cruise port) for the first time and we are so very happy we did - Jiffy Jeff. The driver(s) and vehicle were great! Prompt pick-up on both the ... Read More
Airport Transfers - We began by utilizing an airport to cruise port (Fort Lauderdale to Miami Cruise port) for the first time and we are so very happy we did - Jiffy Jeff. The driver(s) and vehicle were great! Prompt pick-up on both the embarkation and debarkation sides. Much less expensive than Carnival and so much easier and convenient - I recommend them highly!! Cruise - We chose the Horizon because the dates of the cruise and the destinations were what we were looking for and we have never tried another cruise line as we have always been pleased with Carnival. Cabin - we had a balcony on deck 9 aft - generally where we try to be - and we weren't disappointed - comfortable beds, decent sized cabin and balcony. Dining - buffet and restaurant lines were long at lunch time but food was great as always. Entertainment - there was a great pianist on the ship, Jeffrey Munks - very different than normal, the comedy show lines were very long every night and we didn't want to wait the 45 minutes plus in the lines and still not be able to get a seat. Shows in the auditorium were so-so. Read Less
Sail Date February 2020
We chose this cruise for its convenience in boarding in Barbados, since we live close by. But early on, we realized that boarding in Barbados was a lowly second cousin to the more popular San Juan. We had ONE staff person checking us in ... Read More
We chose this cruise for its convenience in boarding in Barbados, since we live close by. But early on, we realized that boarding in Barbados was a lowly second cousin to the more popular San Juan. We had ONE staff person checking us in with a CLIPBOARD, with NO questions about our recent travel to China, despite the stern email we had gotten the day before that anyone who had been there in the last 2 weeks would not be able to board. We were not shown where to go in the terminal, at the ship we were abandoned by one of the elevators, and not warmly welcomed. Staff seemed tired and not responsive to our questions. There should be a “team Barbados “ group dedicated to acclimating the new passengers. Food was pretty good, there are lots of options and you won’t get bored. The second day was at sea, and it would have been nice to know that it was the only brunch day at the restaurant, and a ship tour was possible. Ports of call are easy to take advantage of, you don’t have to do the excursions they offer, but you are guaranteed if you book with them that the ship will not leave without you. They really drill an on time return into your head. Evenings are really full of fun things to do, from seriously talented performers and comedians, to acoustic and Latin music. But no enrichment activities. The one I tried to go to the guy didn’t show up. Sleep was interrupted by the noise from the engines when the ship was speeding, and high wind knocking the life boats around. There was a musty smell throughout most of the ship. Bed was very comfortable and bathroom was fine. The sheets were not clean when we checked in, though. Swim towels can be scarce, get yours early. I would not do this cruise again, but probably Carnival again, for the price and the fun. I hear some ships can be very loud, though, I will have to research that. Read Less
Sail Date January 2020
We chose this cruise because of the ports that are every day and for the majority of the day. We don't like too many 'days at sea'. We are not really interested in the activities aboard the ship but rather the ports of call. ... Read More
We chose this cruise because of the ports that are every day and for the majority of the day. We don't like too many 'days at sea'. We are not really interested in the activities aboard the ship but rather the ports of call. These were all great islands with a variety of scenery and things to do. We chose the grand suite with the extended balcony because we like to sit on the balcony and enjoy the peacefulness of the ocean/sea. The bed had a plush mattress which was the most comfortable bed I've slept in at any hotel, airbnb, condo or other cruise. The shower had lots of hot water and lots of water pressure. The lounge chairs on the balcony (the same as around the pool) were very hard and uncomfortable. If you are a food critic you probably won't like this cruise as the buffet was limited and not very tasty. Which is good I guess because then I didn't overeat! I did not eat in the dining room so I cannot speak to that food. We took the land/sea combo excursion on St. Lucia and it was excellent. A great way to see the island. At the other ports we just took a taxi to a beach we had picked out before the cruise. There are always plenty of taxis available at the ports with flat rates to most of the popular beaches. We rented a car in Barbados which I would recommend as the island is small and relatively flat, there are a number of places to see and we were there until 9:00PM. (they do drive on the left though so be prepared) Read Less
Sail Date January 2020
We had a fantastic week on the Carnival Horizon! This was my 27th cruise and have been on Carnival, Royal, Disney and NCL. I really love the layout of the new Carnival ships. So open and beautiful! We really love the Lanai area on ... Read More
We had a fantastic week on the Carnival Horizon! This was my 27th cruise and have been on Carnival, Royal, Disney and NCL. I really love the layout of the new Carnival ships. So open and beautiful! We really love the Lanai area on deck 5th! Love how you can get a coffee and just sit out in some comfy couches or chairs and look out at the sea! The coffee shop makes a nice hazelnut latte! Boarding this ship was a breeze! We had boarding group 5 and were literally on the ship and at Guy's burgers by 11:45 am! It was great! Our room on Lido was ready at 1:30 as posted. We had Inside this time and I really do not mind giving up a window or balcony to be on Lido inside. Walk out my room and to the pool in like 1 minute! The room is designed with plenty of room for the 2 of us and we slept so good! The elevators are what everyone complains about, but as long as you use them correctly they work! That is after the 1 st day when everyone has them confused! LOL You put in your floor and how many! So if you have 4 people then you hit that 4 times. Not that big of a deal and we did fine with it. When a group walks up with 5 and only hits it once that causes a problem! The dining was so good! Although I can't comment much on the Buffet because we rarely go! We did however enjoy the Guys burger, Blue Iguana Cantina, BBQ on deck 5 outside. We also enjoyed our dinner in the dining room! The staff were so attentive and excellent. This ship was so clean! Everyone always cleaning and keeping it so beautiful! We did visit the Seafood shack a few times! We could get a pound of peel and eat shrimp for $10 and sit out at Tides pool and watch the sunset! Perfection!!! The Buffalo shrimp were good too! Totally worth the extra cost. The only disappointment was the stage shows The stage is so small and they cant do much with it? We did enjoy the DIVE IN movies every night! Love that they give you popcorn and a blanket! Showed a lot of Disney which I love! Saw Lion King and the new Aladdin! So fun. My friend and I did the thrill theater too! Kind of creepy , but fun! Our room stewards were excellent! Always called us by name and kept ice bucket full all the time! This ship never felt crowded to us. We never waited for anything , but we never went to the buffet either. We did get wait listed for Teppanyaki and got in! What a fun experience! Our chef was so funny and talented! Worth the splurge! The ports in the Southern Caribbean were spectacular! Some of the best places we have ever been! Loved Aruba and did an excursion with Carnival that got great reviews! VIP sail and snorkel on a 100 foot wooden Schooner sailboat with open bar and lunch! All I can say is WOW! What a day! All our stops were so fun! This was overall one of our best sailings ever! We are not too hard to please! We just love cruising! We did self walk off the ship and was out in no time! Do not pay attention to the negative reviews! The elevators are not that big of a deal and the staff was incredible everywhere we went! I did a massage too and the staff at the Spa was always so fun and energetic! Great Cruise and great memories! Bon Voyage! Read Less
Sail Date January 2020
As always the people that take care of your room are great at their job...Food was very bland. Food in the Dining room had to be sent back numerous times by people that were setting at our table due to being over cooked, under cooked, ... Read More
As always the people that take care of your room are great at their job...Food was very bland. Food in the Dining room had to be sent back numerous times by people that were setting at our table due to being over cooked, under cooked, items in their food that people were allergic to, Food was very flavor list. Our boat had a place where you could order special sandwiches. Asked for pickles with our food on more than one occasion and was told it was to late in the day to open a new jar. On the dessert bar no sugar free foods as they had ran out 2 days before end of cruise. One of the people we were traveling with asked directions to get to where we needed to go to disembark of course it was at the other end of the ship. Was told it is by the Buffet and down and then she told the person they looked like they needed another chocolate milk for energy... WTH just cause this person is on the thick side don't allow them to be rude. The ship only had one pool for the over 2000 guests. If you are going to see the shows don't pick this ship.. They have a couple of shows but nothing like the larger shows. If you are a Casino player stay away from the one on the boat...They are super tight and winning is almost impossible. Could have bought my drink package for the next couple of cruises for what was spent. This is my first time that I have every not been satisfied with my cruising experience and have done over 12 cruises and this is by far the worst experience. I always say it is what you make of it and just want to see people choose a different class of ship for the entertainment. They announced that people can get off the ship at least 45 minutes after people were already disembarking. Read Less
Sail Date January 2020
The exterior of the ship showed a lot of rust and the windows that were not accessible from an outside deck were covered with seawater residue. To Carnival's credit, some of the rust was being painted over at each port. We enjoy ... Read More
The exterior of the ship showed a lot of rust and the windows that were not accessible from an outside deck were covered with seawater residue. To Carnival's credit, some of the rust was being painted over at each port. We enjoy relaxing with beverages around the pool. Not on this ship. Hip-hop music played over speakers I believe were purchased used from McDonald's Drive Through. Beyond annoying. Alcohol aggressively pushed in this area. I understand that the Carnival theme is "FUN", perhaps there is sometimes too much fun. My handicapped wife was knocked to the ground by a drunk having fun dancing backwards through the crowd outside of the casino. Disembarcation was a nightmare. No elevators available to get to the gangplank. We were told to walk up one or more levels; handicapped wife is unable to climb stairs. After complaining to crew, an elevator suddenly became available for us. The food was very good and the service, as usual, was exceptional. Friendly and efficient. The shore excursions offered plenty of variety and included at least one in each port suited for the semi-disabled. Read Less
Sail Date January 2020
My husband and I chose this cruise, because we have had great Carnival experiences on other ships. Unfortunately, this voyage was not what we have previously experienced. We liked Nono, the energetic cruise director, the Playlist Players ... Read More
My husband and I chose this cruise, because we have had great Carnival experiences on other ships. Unfortunately, this voyage was not what we have previously experienced. We liked Nono, the energetic cruise director, the Playlist Players and Nick the piano player, but everything else, particularly the dining room was not good. First the staff in the Sapphire dining room was so disorganized and rude to us on the first night. They kept sending up and down from first to second floor, then placed us at the back of a long line. Secondly, the food in the Sapphire Room was consistently room temperature or just cold almost every night. The food itself was mediocre at best. Many dishes we ordered were missing components. They even ran out of Yankee Pot roast one night and served me a substitute with a tough thin piece of meat and lied, calling the it the Yankee Pot Roast. We complained and the dining room host served us the actual pot roast the following night, when we didn’t even want it. One night, we were seated at a table, with a waitress who was obviously sick, coughing frequently. She told us she had been sick, but was feeling better. She continued to cough constantly over our table. A virus was going around the ship, and they allowed this waitress to work. They want you to use hand sanitizer around the ship, but they allow sick people to touch your plates and food? The other truly bad experience was with our shore excursion called Rum And Bananas. We received a note in our room, that our excursion was combined with another group at an earlier time. My husband and I showed up at the pier early and we were instructed by a Carnival Excursion staff member to find a white bus bus at the end of the pier. There were numerous whites buses. Three other couples were there, also frustrated about not being able to find this excursion bus. We walked all the way in the rain back up to ship getting poor assistance.The other 3 couples and my husband and found out the bus left early leaving us behind. The bus then had to turn around about 10 miles out of town to return to the pier to pick us all up. The Carnival excursion desk woman hat the pier was rude to us as well as the tour coordinator outside at the pier. We had to argue to get some discount off of the excursion. The tour itself was rushed and cut short. The tour guide kept disappearing and people on the tour were confused. I actually followed the tour guide from another ship. Other people went to the excursion desk to complain after the trip. Lastly, the 5th deck and the Ovation theater were very cold every night. All in all, my husband and I will think twice before booking another cruise with Carnival. Read Less
Sail Date January 2020
Consensus among some was that Carnival is implementing more cost cutting measures on board. Ship still in good shape and service from stateroom staff is still great, but availability of staff elsewhere can be lacking. Resupply of out ... Read More
Consensus among some was that Carnival is implementing more cost cutting measures on board. Ship still in good shape and service from stateroom staff is still great, but availability of staff elsewhere can be lacking. Resupply of out of stock restaurant/bar items did not seem to occur during the cruise. The most obvious seeming cost cutting is the food; In the Lido, proteins, with FEW exceptions, are overcooked/dry, vegetables are high in starch with few green or fresh vegetables available outside the salad bar. Food served in Lido and Main Dining Rooms is room temperature. Wait times for delivery of food in the Main Dining Room and re-stocking of food in the Lido are extensive (may be another staffing issue?) Itinerary was great as was selection and quality of shore excursions. Entertainment and activities were average to good. Smokers "own" ALL outdoor starboard areas, making even a casual walk around Deck 5 problematic. Sensory Inclusive program timing by venue needs adjustment; those trying to start their day with a quiet cup of coffee are greeted by 90 decibel heard pounding music and a flashing bright visual display on the movie screen with Carnival FUN INFO before sunrise at 6AM. Read Less
Sail Date January 2020
This was a 14 day Journeys cruise. With mostly older passengers and a ton of Platinum & Diamond sailing it was not your typical cruise. Embarkation was a dream. Debarkation was a nightmare...because of so many platinum (which I am ... Read More
This was a 14 day Journeys cruise. With mostly older passengers and a ton of Platinum & Diamond sailing it was not your typical cruise. Embarkation was a dream. Debarkation was a nightmare...because of so many platinum (which I am ) and Diamond guests all trying to get off the ship ASAP when we docked in Port Canaveral. Not a normal situation but one I feel Carnival staff could have been better prepared for. The Breeze is in decent shape. Yes, there were signs of worn carpeting. The counter area in our cabin (6215) had paint on it and the coffee table had magic markers colorful scribbles on it. Everything was clean though. Our cabin was very close to the front of the ship. The first 2 days had high waves and wind and we really felt it (and heard loud metal crashing sounds) in this location on the Breeze. We are used to being near the aft of the ship. Advantage to our cabin 6215...near the secret front deck of the ship. Was handy for taking pictures pulling into ports. Overall, the staff were all friendly. Guest Services especially patient when my social media package kept glitching and not letting me on facebook. The woman who helped me twice was a doll! We never ate in the MDR but the steakhouse was excellent as usual. We ate at Cucina de Capitano several times. Bonsai Sushi and Seafood shack were also very good food (and appropriately hot or cold which is one of our gripes about the MDR). Also the lines were never too long in the Lido except for one day the deli line was long. Also they started running out of things about the 8th day into the cruise. No bananas, grapefruit, Avocados for the Turkey avocado sandwich at the deli! Ports were awesome since it was a Journeys cruise. St Croix, St Kitts, San Juan, St Maarten, Barbados, Tortola, Grenada, Martinique. I have been to all those islands before. The only excursion we planned ahead, and on our own, was a private boat charter from Tortola to Jost Van Dyke & the Soggy Dollar Bar. We booked the Kuralu Too and had 15 passengers on the trip to Peter & Norman islands for snorkeling and then to Jost. Entertainment: we did not do shows or comedy club. We did enjoy Dive in Movies and Trivia. Since Breeze is the only ship with Thrill theater we had to try that out. Hubby calls it whiplash theater...those chairs really whip you around! Don't go if you have back or neck issues, heart issues, are pregnant, etc. They never warn you about how jolting it can be. For better or worse: was kind of sad that there is not the usual seating areas along the promenade deck where you can sit and people watch! The bonus to that (for me) is there is no gauntlet of photographers to have to walk past on the Promenade deck every night asking if you want to have your photo taken either. One thing that bothered us the most was that almost every public area on the ship was Freezing Cold! Ocean plaza especially when you are sitting there to listen to a band or play trivia. Had to wear sweatshirt or sweater! heard the MDR was like a meat locker too. Overall, we enjoyed our 14 days on the Breeze. Glad we got the sail on her. Read Less
Sail Date January 2020
This was our 8th cruise. We were on the Horizon out of Miami, in a deck 8 mid ship balcony cabin. We had early dining with a group of 12 adults. Our embarkation process went very smoothly. We practically walked from curb to Lido ... Read More
This was our 8th cruise. We were on the Horizon out of Miami, in a deck 8 mid ship balcony cabin. We had early dining with a group of 12 adults. Our embarkation process went very smoothly. We practically walked from curb to Lido deck without stopping. Cabin service was excellent. Our requests were handled quickly and were remembered. We were greeted often and by name. There was a wide variety of entertainment on board and was great. Dining room staff were attentive but dinners were long. Seemed to take a fair amount of time to bring various courses. Often times we started at 6 and weren't finished till close to 8. We chose the Horizon because it was a new ship and I thought it would provide the latest and greatest amenities and services. The main lobby was nice, but seemed subdued. The center funnel image was nice but I liked seeing the exterior elevators as on other ships better. Lido deck (Marketplace) meals were pretty much the same as on other ships. Corner restaurants (Guys Burgers, Pig and Anchor, BlueIguana and JiJiAsian Kitchen were very good. Staff was experienced and excellent. Our cruise director was Mike and was great. Raquel is one of the Massage Therapists and is excellent. The gym fell short. They have reduced the Men's locker room to almost a closet. On other ships there would be 20+ lockers and 6+ showers for our use. Here there were fewer lockers and ONLY 1 SHOWER. The steam room has been moved to a "VIP room" and can be used after paying an exorbitant fee. Only 3 pools on the entire ship and I only found 3 Hot tubs, one on Serenity and 2 on the rear deck by the pool. Ports were great. Lots of shopping and good excursions. Jamaica, Grand Cayman and Cozumel. Ports, shopping and excursions were great. We got off the ship at every port for either an excursion and or shopping and the process was efficient. Some of our excursions were through Carnival and a couple were through a private group who gauranteed our on-time return to the ship. All were well worth attending. Read Less
Sail Date January 2020
We went with this cruise because it's family friendly. We have a 3 and 5 year old and thought they would have fun at Camp Ocean. We also traveled with my parents who are in their 70's. Our rooms were right next to each other. ... Read More
We went with this cruise because it's family friendly. We have a 3 and 5 year old and thought they would have fun at Camp Ocean. We also traveled with my parents who are in their 70's. Our rooms were right next to each other. So the ship is really clean. I'm not sure what all the complaints are about. I didn't see anything dripping, nothing looked worn out, but then again, I was busy having fun and enjoying my time not trying to pinpoint things to complain about. Dining options. So the buffet was okay, we didn't really eat there that much. We liked Guy's Burgers, really good! The taco place is also good and my kids loved the 24 hour pizza. We ate at the steak house which is additional. The presentation is amazing, but the steak wasn't cooked properly. My husband ordered medium rare and he got medium well. I ordered medium and it was more medium well also. Steaks should be on point. The appetizers, sides and dessert were good. We also tried the Japanese steak house. This was fun and the food was great. We also tried the bbq place, but didn't like it. The ribs didn't have that much meat on them and lacked flavor. Our kids ordered chicken tenders and fries and the dishes came with maybe 2 small tenders and 10 french fries. We also ordered room service a few times and the family really enjoyed the wings. There is a good variety of food for everyone and the days we were off the boat, we actually went out to eat at the islands which was nice. Camp Ocean, my 5 year old LOVED it. She would have stayed there the whole trip if she could. The camp counselors really seem to enjoy the kids and had a great attitude. One of the nights my kids were there, another girl had pinched my daughter and they told us about it and said they talked to the mom. No mark was left on my child, but we were told she did cry. It was nice that they told us about this. The kids would always come back with craft projects. My 3 year old who isn't in school just yet didn't like camp at first. He would try to run out. But after 5 minutes of crying at drop off, he would calm down and have fun. We would only leave them there about 2 - 2.5 hours a day, except for the day we went to Curacao since we got back to the ship late. On the last 2 days my 3 year old LOVED camp and didn't want to leave. The only excursion we did through the ship was the Monkey Sanctuary at LaRomana. Our family had fun there. You spend about about an hour with the monkeys. They jump around on you and you get to feed them and get photos with them. Visiting the country house though, that was okay. The kids were bored. It did take about 45 minutes to get to the destination and 45 minutes to get back. The island is pretty poor and you see it driving through town. We never felt threatened or anything. The cruise terminal was fine, didn't feel scared there either. I had read some reviews about it, but no one was pushy trying to sell us anything. Grand Turk the beach off the port was nice. We walked over to Margaritaville and ate there first. Then we went to the beach and spent 2 hours there. Then walked back to Margaritaville and hung out at the pool. We decided not to do a tour here. My parents tour that they booked from the cruise, a glass bottom boat tour was canceled due to strong winds, but they were able to book a tour once they got off the boat. It was a 1.5 hour tour. We also got to do some shopping and there is a Starbuck's at the port which was nice. Curacao is pretty, too bad you get there so late! We did a private tour which was from 230 - 8pm. We saw the blow holes at the National Park which were breathtaking. We saw the sea turtles and people snorkeling with them. We didn't though, water is murky and didn't really want to swim with fish guts. We also hit one of the beaches and spent about 2 hours there then drove to the East End to see the beautiful houses. You are a rush against the sun going down though. Sun goes down at 6/630. Wish we would have gotten to the port earlier. Downtown area with shops was really pretty and clean. We ate downtown. Aruba we also did a private tour and loved it. We saw the rock formations, the national park, the 600 steps, Eagle Beach, did some shopping and ate at The Old Fisherman. Had amazing grilled red snapper. We fit a lot in during our day. Private tours are the way to go! You get an air conditioned van all to yourselves. We saw some amazing comedy shows on the ship! So funny. We watched the 10pm shows. Also saw the Lip Sync battle which was good and the Love and Marriage show. The cruise director, Mike Pack was really fun. Service on the ship was nice, everyone was attentive. Our family had a fun time, memories were made. Can't complain. The water was a little choppy due to the heavy winds, but we didn't feel sick. I would totally do another cruise on the Horizon or check out their new ship next year! Read Less
Sail Date January 2020
This sailing on the Carnival Pride was a Journeys trip which means Carnival added several opportunities to meet with the entertainers, wait and cabin staff. They also had special events including the Captain’s Gala (which included free ... Read More
This sailing on the Carnival Pride was a Journeys trip which means Carnival added several opportunities to meet with the entertainers, wait and cabin staff. They also had special events including the Captain’s Gala (which included free drinks, snacks and live musical entertainment and a Midnight buffet. We visited Grand Turk, Aruba, Curacao, Martinique, St. Kitts and Tortola over a 14 day sailing out of Baltimore. The islands were beautiful and fun but I found St. Kitts and Tortola expensive and the street entertainers agressive. In Aruba we spent the day at the Barcelo all-inclusive. The staff at the Barcelo was excellent but alas the guests at the hotel were rude and tied towels around chairs and recliners they NEVER USED! The only place to sit was the pool bar but the bartenders understood and I was able to sit and read a book at the bar. It was clear that the Barcelo overbooked by a very large number which made the resort less enjoyable than it could have been. In the rest of the ports we just walked around and window shopped. The people in Curacao and Martinique were all extra friendly. However, I don’t speak French and they don’t speak English so there were lots of nods and smiles. Despite a few minor issues this cruise was by far my favorite and my wife and I are already booked on another Journeys cruise in 2021. Well done Carnival! Read Less
Sail Date January 2020
Our cabin had mold around the frame. Food was terrible (comparing to other Carnival ships). Overall the ship was dirty. Water and coffee had an algae/earthy taste as filters are not changed in the dispensing machines. French fries were ... Read More
Our cabin had mold around the frame. Food was terrible (comparing to other Carnival ships). Overall the ship was dirty. Water and coffee had an algae/earthy taste as filters are not changed in the dispensing machines. French fries were always black due to old burnt oil. Be ware of the scams in the fun shop. I purchased a watch for $180.00 because of their great on board sale (which was a scam). The price tag was supposedly $995.00 (as per salesperson). At San Juan airport the same watch was $200.00 with a second one completely free. They inflate the prices purposely and then they pretend to give you a discount. Stay away from their art sales of overpriced posters. The buffet had very limited food. For the first time I actually lost weight on a cruise. the ship itself is rundown and rusty. I wrote to them to complain ad they just sent me a survey to fill up. The VIFP program is a joke; If you travel with them many times you get a free bottle of water in the cabin (BIG WOW). We didn't even go to their entertainment (always the same thing) I WILL NEVER cruise with carnival again Read Less
Sail Date December 2019
We're Platinum cruisers on carnival and like to take a New Years cruise every year. We've been on the Breeze and Vista before so we chose the Horizon because it was the newest in that class of ship. I would have to say I ... Read More
We're Platinum cruisers on carnival and like to take a New Years cruise every year. We've been on the Breeze and Vista before so we chose the Horizon because it was the newest in that class of ship. I would have to say I wasn't impressed with this latest ship. I think the goal is to cram more people and rooms while sacrificing open areas, pools, jacuzzi's, and most of all food. The Buffet areas in this ship are tiny....and the food is extremely limited in options. I would have to say it was a lower quality than I've ever experienced before in all my sailing....and worse than Golden Corral. Even the pay restaurants were not up to par. If your a big dessert fan....don't choose this one....the only option in the buffet for dessert was cake. There were no cookies, pudding, mousse, jello, or pies.....just cake. The only food option on that entire ship that never disappoints is Guy's burgers, and the Pig and Anchor. Lido deck seems to be getting smaller, with more people to cram in those areas. Pool seemed alot smaller, no jacuzzi's, and half the amount of lounge chairs for sunning. I spent my entire cruise in the back of the ship where that had two jacuzzi's and the pool. Our cabin was good, except for the locaton, we had a cove balcony , 2374 and the noise from upstairs was awful. It would start around 11pm, go to about 3am...then start up again around 6am. Otherwise...the location of the room to everything was great. The new elevator system was not explained in detail, signage upon arrival was minimal and still left cruisers confused. Apparently you choose your floor on the outside lobby....when you get into the elevator...there are no buttons for after thought floor changes. By day 3 everyone understood the process and things ran smoother with elevators. Overall, great trip, but not impressed with the bigger class ships....the lack in decor...food... and ample common area spaces. Read Less
Sail Date December 2019
This was our fourth Carnival cruise. The embarkation experience was wonderful. The best we've ever had. We were originally upset because we wanted to purchase Faster to the Fun and it sold out before we could purchase it. It was not ... Read More
This was our fourth Carnival cruise. The embarkation experience was wonderful. The best we've ever had. We were originally upset because we wanted to purchase Faster to the Fun and it sold out before we could purchase it. It was not needed for this cruise at all. When we entered our cabin we found leftover food from the previous occupants in the room. When we went to the balcony we found old/used water bottles, cherry stems and hair ties from previous cruisers. The room was much smaller than anticipated and the layout made the room feel cramped. There wasn't enough room to store your luggage and walk through the room. We had been on previous cruises where the vista balcony rooms were suites. On this cruise they are not. We knew this but did not expect the room to be so small. The Lido deck is one deck above so you constantly hear all of the noise of the Lido deck all night long. For example, the staff use carts to move items throughout the night and we were continually woken up by the rumbling of the carts above us. The extra large balcony is nice but it is really much larger than needed for two people. Some of the balcony space would have been much better utilized to enlarge the room. The ventilation in the room is horrible. We called guest services multiple times throughout the cruise because the room stayed so warm. Each time we were told the room was within ship standards. We spent every night sweating and ended up taking turns sleeping outside on balcony just so we could have some air circulation. The stench of cigarette smoke from the Casino is horrible. We were not able to enjoy the Casino due to the overwhelming cigarette smoke. We chose this cruise for the ports. We had never been to 3 of the 4 ports before. We were also excited to be cruising on a newer ship. We had mixed feelings on the ports. We had previously visited Grand Turk and new what to expect there. We enjoyed getting off the ship and walking around the port. We chose not to do a scheduled excursion in Grand Turk this trip. The Dominican Republic is a location we never need to visit again. It is absolutely filthy. We chose zip lining as the excursion. The zip lining park was about an hour bus drive from the port. The park was nice and the zip lining was fun. We enjoyed the excursion but felt like we could have done this excursion anywhere. Our favorite port was Curacao. It is absolutely gorgeous. We did a boat ride with snorkeling for our excursion. This did not disappoint at all. The service on the boat was great and the overall experience was outstanding. The final port was Aruba. Aruba is also beautiful. We chose to do a segway tour followed by time on the beach. The segway portion of the tour was phenomenal and did not disappoint. We felt that the excursion could have had a much better beach experience. If you wanted an umbrella or chairs for the beach they needed to be rented from a separate entity. The cost is not included in the cost of the excursion. When we arrived they were out of chairs and umbrellas so we weren't even able to rent them. Unless you brought your own towels or blanket you could only sit on the sand in the sun. Nothing else was available. When we returned to Miami we signed up for the Airboat tour with a transfer to the airport. This excursion was a lot of fun. They started disembarking the ship at 7:00 am and our flight was not until 4:00 pm so this was a perfect way to spend our day. We were excited for this cruise and the opportunity to visit these ports and to sail on a newer ship. Overall the ship was clean, although our cabin was not. We were extremely disappointed in our cabin and our service throughout the ship. My husband had ordered the anniversary package with champagne as well as chocolate covered strawberries to be set up in our room prior to our arrival. When we entered our room the anniversary signs were hung but the champagne was not on ice like my husband was told it would be and the strawberries were not there. We never ended up drinking the champagne on the ship so we never opened the champagne glasses. When we got home we found that the stems of the glasses were broken. The overall customer service on this ship did not positively compare to the customer service on previous Carnival cruises and was very disappointing. Many other cruisers we spoke with on the Horizon who had been on Carnival before felt the same way too. The entertainment on the Lido deck was minimal and not as enjoyable as it had been in previous Carnival cruises. The food on the ship was good. There was nothing spectacular about it but there was nothing bad about it either. The ship provides lots of activities, especially if you are traveling with children, which we were not. They take photos while you are on the cruise and you can view them via their mobile app while on the cruise. However once the cruise docks at the end, the pictures are no longer accessible. So if you don't buy them during the cruise you can't purchase pictures which is very disappointing. The Carnival Hub mobile app is great while on the cruise. The experience on this ship will not prevent us from cruising with Carnival again but we definitely would not do this ship again. Read Less
Sail Date December 2019
My wife and I always cruise with Carnival because of the emphasis on comedy clubs. This one offered up to 4 shows a night. 4 comedians , two of them top notch. The new year's eve party was wonderful. The pianist at the piano bar was ... Read More
My wife and I always cruise with Carnival because of the emphasis on comedy clubs. This one offered up to 4 shows a night. 4 comedians , two of them top notch. The new year's eve party was wonderful. The pianist at the piano bar was joined by the lead singer of the evening show and threw an unforgettable party. Service was excellent. Thete are quiet places to be, to avoid the upper decks. Check out the decks on the fifth floor. There is an adult only pool, so you dont have to be with children if they bother you. Buffet choices were superior. The dining room reservations operate through an app. Our cabin, that had ocean view window, also had two separate bathrooms, one of which had a toilette. The second had a bathtub. The only recommendation I have is that for the folks that seek the quietness of the fifth floor deck, some soft background music would be a treat. The crew were fantastic. Helpful and ultra polite. We will certainly be back, again and again. Read Less
Sail Date December 2019
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