Spent 3 days in San Juan prior to the cruise had a great time in old San Juan. It was our 5th Carnival Cruise, we picked it as we have heard in the past Carnival goes all out for their so called Journey Cruises and it had a good itinerary. We pushed out a cruise we had booked to next year, for the most part we wish we had not.
Embarkation was smooth, we were onboard by noon and in our room ...
The food was terrible. The dining room food was cold, improperly cooked, or simply tasted terrible. I apologized to the people at the table for telling the to try frog legs when they came out in a grease filled dish falling apart with no flavor. I told them the chef had no idea what frog legs or did not care. I would have been ashamed to have called that my kitchen. Then there was having to stuff ...
We arrived at the pier in Long Beach at 12.00 pm. The private shuttle driver was told to unload our luggage in an area in the back where the only person in charge asked for a tip to take care of it. At 12.10 pm we stood in line, 2 hours in the full sun, 1 hour and 20 minutes in the shade. There was nobody in sight to give an explanation, no water was offered and no seats were available for some of ...
The Ports we visited where great. The Splendor was run by a bunch of kids that really didn't seem to know what they were doing. We departed Los Angeles over four hours late after waiting in line for hours. Of course they say how sorry they are but that is all they say and they said it a lot on this cruise.
Now let me make it clear I am talking about the Customer Service people and Excursion ...