1. Home
  2. Cruise Lines
  3. Carnival Cruise Line
  4. Carnival Cruise Line Cruise Reviews

32 Carnival Singapore Cruise Reviews

The splendour has been in Singapore for a re fit. Apparently millions spent on it.would like to know where. Tiniest room we have ever had on a cruise 7416. cannot pass each other. if your in your wardrobe beware of toilet door knocking you ... Read More
The splendour has been in Singapore for a re fit. Apparently millions spent on it.would like to know where. Tiniest room we have ever had on a cruise 7416. cannot pass each other. if your in your wardrobe beware of toilet door knocking you out. we have come from NZ to join her for the repositioning to Sydney. Well got off 1 1/2 hours late but that was ok rooms were ready cases there by the time we were Then the drill. well that was a shambles standing in 32deg. No air Con. or fans. staff forgot there life jackets for demo. more delay one lady said she was going to faint and was told to faint in the corner. Very badly organised. Our 5.30 Dinner late due to delay but told to go away till 8.15 as we had missed our time. Pointed out ship was being fuelled and we couldn't come at our time. Food good but not the amazing we have come to expect on cruises. Evening comic was funny. Beds really comfy. Breakfast not particularly good. Tea coffee in one area hot water which ran out also milk in another area. Cold toast cold poached eggs. Croissant also cold. Would of been nice warm. BBQ was good lunch time. Adult area completely full if you want a seat get there early. Usual daytime activities although nothing much to interest anyone. times overlap so you may miss one because your doing something else. That's if you can find something to do. Island night well just a few bothered to dress up. Matri D apologised first night and promised it would get better well sorry second night think the chef had already had enough. First night 4 deep fried prawns nice sauce starter. and lovely salmon fillet broccoli,creamy mash. Second night two prawns nasty sauce. Salmon still good but lumpy tiny amount of mash with one soggy piece of broccoli. I've always maintained if your bored on a cruise there's something wrong with you. Have to take that back on this one so far entertainment second class. Food less than good. Lots of people unhappy and that's not because there ozzys. It's because they have been on other cruises and like us this so called refurbished ship is not proving to be anything memorable other than what's broken down today. In fact today we can't use the pools as too much chlorine in them. Lots of people saying they would not book another cruise on this boat. Most of the staff are really lovely and helpful. But there are a lot that don't give a dam. people are saying they are just being ignored or fobbed off when they are asking for anything. Hard to have left a 3*hotel that we stayed in for a week prior where nothing was too much trouble. Bathrooms supplied everything you could need. Shavers combs. toothbrush. shower cap. Body lotion. Seems like unless you are paying extra you don't get anything special. The shower gel and shampoo that are in the shower dispensers leave a lot to be desired. So bring your own. I'm sure the captain is a lovely man who speaks to us all daily only problem is no one knows what he's saying. Well it's only our second full day let's hope it gets better as the staff get to know each other and at least we know this is one ship we won't be booking on again!! First elegant night this is what cruising is all about to me. Being able to dress up feel special. There are enough reminders about dress code so why are they allowing scruffy T shirts shorts and jandles in the gold pearl. Go eat at the gallery if you want to dress like that. First port Benoa. Bali. Unfortunately tenders can't go as sea too rough fair enough safety comes first but several hundred people being told to stay in the theater and wait. why the hell don't they put some entertainment on. I've complained so they going to put sound on the tvs!!! Don't think we will get off till late might get a couple of hours on Bali. Couple we talking to said this is their 26th cruise and the worst they have ever been on. Lady said first time she has ever left a restaurant still hungry. I know what she means. My pastry was soo burnt on my apple pie it was charcoal. Think they need a new pastry chef. The longest island stop at kamodo island and unless you had a trip booked you were not allowed off the ship. Did they make it a fun day for all of us stuck on here. Like hell. I have not spoken to one person who will ever travel on this ship again or who is happy. Yeah I've found ONE person who is happy only because their room was soo noisy that after nearly a week they have upgraded them to a balcony room. What a shame that people are just looking forward to getting off. Things have definitely improved as time has gone on, or are we just making the most of it. The shows are still mediocre but there has been a couple of good ones. The Ariel show was amazing. Seems to be a little more to do in the day but not a lot. Lee is a very good cruise director and wasted on this ship. Glad to say we have finally had some get togethers where everyone is singing dancing and having fun thanks to Lee. Food is more or less served hot now. And the staff are amazing putting on entertainment as we eat every night thanks to the dedicated Matri D. I'll finish this on our last day with. I'm not an ozzy bogan and neither is 90% of the Australian passengers on board. Even though they are treated like they are. they are well travelled cruisers, although seems like this ship treats them like they will put up with anything. neither am I a put up with anything kiwi even though I live there. I'm a Stiff upper lip Brit.but even I have resorted to saying. You couldn't organise a p. up in a brewery Carnival Splendour. And I'm not looking for a free or discounted trip or even a refund of any sort. Just giving an honest opinion and will watch who I book my next cruise with. Because I'm pretty sure it won't be the Splendour. Read Less
Sail Date November 2019
This was a repositioning cruise from Singapore to Sydney, which hubby and I chose, to relax and refresh before the Christmas mayhem. First, the good points: our cabin stewards, and the rest of the waiters etc were fabulous. The food was ... Read More
This was a repositioning cruise from Singapore to Sydney, which hubby and I chose, to relax and refresh before the Christmas mayhem. First, the good points: our cabin stewards, and the rest of the waiters etc were fabulous. The food was also of good quality and lots of variety. However, it was all mainly downhill from there, with the embarkation process giving us an indication of what was to come. It took hours and passengers were forced into a "conga line" throughout the ship - with our carry-on bags - so that staff could take our passports. Surely there was a better way? I heard a few people behind me complaining that they had paid extra money for something called "faster to the fun" and what was the point? The lifeboat drill was a shemozzle as were later, boarding procedures for the tenders. The cabin was a good size, but only had one power point. Also the ship is poorly-designed with inaccessible areas in the middle of several decks, so that to reach certain points (eg one of the restaurants) passengers need to go up two floors, cross the length of the ship and down two floors. Passengers were not given a map of the ship on embarkation and the diagrams near the lifts only showed one inaccessible area - which was the galley. There is no promenade deck. What is euphemistically called the promenade deck is an internal walkway from the shops, through the poker machines, towards the coffee shop. Unlike other ships (P and O in Australia and UK, Princess, Cunard) there were no quiet nooks to relax. Inescapable, loud pop music permeated the entire ship, and from bulkhead to bulkhead it was overrun with uncontrollable children. Apart from the usual running and screaming along corridors and up and down the stairs, we saw children standing on tables, jumping up and down on furniture and in the buffet helping themselves and coughing and sneezing on food. Because of children's' smaller height the protective screens in the buffet were useless in shielding the food. Which leads to the total lack of of hygiene... Not once did we see anyone enforcing hand washing, sanitizing etc. We did, however, see passengers put their hands in the prune dish to remove a prune or two because the fruit was stuck together; one women lifted a bowl of sliced peaches to pour juice over her cereal and in the process her fingers touched the food; everyone who filled their water bottles from the water station did so directly without using a separate glass or cup. It is not surprising that within a day or two lots of people on the ship were coughing. It was so rife that it became a subject of laughter for the on-board comedians, but it is not really funny. Passengers failed to take even basic hygiene procedures, such as covering their mouths when coughing and sneezing. Both hubby and I have very bad colds, which a week after disembarkation we have not managed to shake. There are other matters too - lack of enforcement of dress code - people going into dining room for dinner on an "elegant" night in shorts, T shirts and thongs (?). Hit and miss entertainment, and the choice of ports, which apart from Darwin, all required a tender. The ship needs some serious maintenance - laundries out of order until halfway through the cruise, more than half the lifts always out of order, TV in room rarely worked (we wanted news on bushfires)... hot water machines on the Lido deck to make tea and coffee, regularly broke down. Overall, I got the impression that the accountants have been let loose. Very little to do with passenger health and comfort and all about squeezing passengers as cash cows. The ship seemed crowded with insufficient wait staff. On other cruise ships, for example, there were plenty of drink waiters, but not on this ship. Summary - if you have young kids, like eating and drinking and letting the kids loose, go for it - this is is your kind of cruise. If you are looking for a holiday to chill out, avoid this "fun" cruise, as it is anything but. Read Less
Sail Date November 2019
Cleanliness was non-existent on Splendor. Staff wiped tables with passengers' used napkins in both buffet & dining room...UGH!!!! Hand sanitisers were not enforced on board - half were empty anyway. Staff should have been ... Read More
Cleanliness was non-existent on Splendor. Staff wiped tables with passengers' used napkins in both buffet & dining room...UGH!!!! Hand sanitisers were not enforced on board - half were empty anyway. Staff should have been present to watch that passengers used sanitiser to keep ship "germfree". Children joined into groups/gangs after the first few days to regularly run riot late evenings - where were the security staff? These groups were abusing passengers trying to enjoy a late coffee/hot chocolate who requested the bad behaviour stopped, usually late at night in buffet (putting salt and pepper in each other's hair; throwing ice on floor, running through area yelling & swearing, holding the ice cream levers down so product flowed to the floor, etc. etc. Returning at 11.45pm on first formal night to find our cabin door open/unlocked - definitely not impressed. Finding little girl about 4 yrs of age sitting on tiles outside casino at nearly midnight whilst mum was "in there". Surely with all the cameras on board that little girl could have been attended to & mum found in the casino. Purchased Guess handbag, told would definitely not be on sale that cruise & if it did then price difference would be refunded. Next morning Cruise Director announced 20% off Guess handbags. Wow. I approached sales assistant, then shop manager only to be told not a "sale" but an "event" & handbag was same price as event was "20% off recommended US price online". I told her it was "Bullswool" and she could call it anything she liked but it was a "rort" and Australian passengers would soon recognise it as such. I complained re this rort to Guest Service Manager, Jeff, who said he would discuss with the shop manager, he later told me he had & asked if manager had contacted me - NO, but there again I didn't expect she would! I am absolutely furious at being treated this way. Read Less
Sail Date November 2019
I had sailed on the Splendor in 2013 from Santiago to Buenos Aires. It was wonderful. When I heard that the Splendor was being repositioned from Singapore to Sydney, I was really looking forward cruise. The cruise had to be booked ... Read More
I had sailed on the Splendor in 2013 from Santiago to Buenos Aires. It was wonderful. When I heard that the Splendor was being repositioned from Singapore to Sydney, I was really looking forward cruise. The cruise had to be booked through the Australian department but that meant finding the 800 number. But it was a disaster from start to finish. Carnival has two departments - the US and the Australian departments. The repositioning cruise started in Los Angeles. Once it left Hawaii, it became part of the Australian department. What this meant was that this cruise was no longer on the US Carnival web site. The travel agent said the cruise did not exist so I spent half a day finding the Carnival Australian department and how to book the cruise. The department is based in Denver and the computers in Denver do not talk to the Miami computers. The fare was paid in Australian dollars on a .au web site. The cabin and dining room staff were very good. The rooms were always made up well. We enjoyed the towel animals...yes I know they are an environmental disaster but they helped to cheer us up after another chaotic day on the ship. The carnival app crashed all the time. The IT guy said that was how it was. One apple user could not get it to run at all. You can only book Shore excursions onboard. No online pre-booking is allowed. The worst part of the booking process was that you cannot pre-book shore excursions. Initially I was told that this was a government requirement. That of course was a lie. It meant that I had to run to ShoreEx as soon as we were onboard. I then found out that my credit card may not be linked to my ship card and if this was the case, I could not book the cruise. So I stood in the Guest Services line - the self serve machine was broken - while my partner stood in the ShoreEx line. The photo shows this chaos. I then had more grief with getting the Internet set up until I found a sympathetic staffer who sorted out my card and my internet. I was lucky to be lined up for only an hour. I assumed that this is what Australians tolerated. It turns out that they were as upset about this stupidity as I was. The ship was in dry dock in Singapore for a month to get ready for the voyage. But the chaos continued. Here is a list of the state of the ship. -There was no cruising sign (I made my own). -The safe failed twice and had to be replaced. -The shower held up with masking tape. -The bedside light had to be rewired -The juice machines failed. -The coffee machines failed. -The hot tubs were closed and the waterslide was closed, each for couple of days. -There were 4 elevators down at any one time. -I got mystery phone calls from guest services in the middle of the night. -The TV did not work until the middle of the cruise. -The washing machines were down. -The safety briefing so screwed up we never learned how to put on a lifejacket. There were many other problems described by other guests but I have only listed the problems I experienced first hand. Five of the six shore excursions required tenders. Every tender was a nightmare due to the captain's lack of skill in maneuvering the ship. On the first tender, he fussed for two hours trying to get stable water so passengers could board the tender. He finally figured out that if he turned the ship so it acted as a breakwater on the starboard side and then tendered on the port side, it would work. We were three hours late for our private tour of Bali. To add insult to injury, another couple deliberately took our car and driver and we had to wait another hour for the driver to bring our car back to the terminal. Our six hour tour lasted 90 minutes. Every other tender had similar problems as the captain could not figure out how to position the boat (in very minor swells) to expedite the tender process. I sail on Carnival for the food. On this cruise the food was mediocre. I had salmon 13 of the 15 nights as there was nothing worth eating. My partner had many disappointing meals. The food highlight was the Masala Tiger. It was a curry lunch buffet. It was one of the reasons I picked the cruise and I was not disappointed. The Guy Fieri burgers were good but the buns were sweet. I had to go to deli to get pretzel bun for my burger. The popcorn had no butter so I had to melt butter with hot water. There were nine sea days. There were few dance classes. There was only one port talk. There was no zumba nor exercise classes. They took away the bathrobes. Thank god the internet worked well so I could spend most sea days in my cabin doing work while onboard. It will be awhile before I would consider Carnival again. If the Australian Rules on no pre-booking shore excursions are enforced on US cruises, Carnival and I will part company. Read Less
Sail Date November 2019
We like repositioning cruises. We liked previous Carnival cruises. We had even been on this ship before and enjoyed it. This cruise was chaos from the time we tried to book until we got off - the only thing that went smoothly was ... Read More
We like repositioning cruises. We liked previous Carnival cruises. We had even been on this ship before and enjoyed it. This cruise was chaos from the time we tried to book until we got off - the only thing that went smoothly was disembarkation. Getting on the ship in Singapore was difficult and unnecessarily complex. We hadn't been allowed by Carnival Australia to prebook shore excursions so we had mostly booked private tours ahead of time but for 2 stops, we needed to book shore excursions after we got on board - this took hours and hours with the line up curling all around the deck where people were getting on and staff who couldn't answer any questions running around in vests that said "ask me". It was downhill from there. There were so many thing wrong with our cabin - shower, bedside light, safe and TV not working - it was horrible. Fortunately our cabin staff were lovely and very helpful. The safety exercise before we sailed was a joke - 4 muster stations for 3,500 people. We were all standing on each others feet as people were squashed in in front of us. Lots of people never got to the correct muster stations due to some problem with the I-Pad checking system. We never did see how to put on a life jacket because the staff at our muster station couldn't find one to demonstrate with. Then there was more chaos getting back to our cabins. The food, which has always been a winner on Carnival was HORRIBLE - tough steaks, items that didn't match their description. The only thing that saved us was the Tamil Tiger, the lunch time curry restaurant but even that didn't manage to get the naan oven working for the whole cruise. Getting to and from dinner was a nightmare because at least one elevator was non-functional in each set of elevators. There were no cloths on the dinner tables, no choice of tea after dinner. One of the coffee machines wasn't working for the whole trip and we were drinking coffee out of a plastic box. There was no herbal tea anywhere on the ship. The tendering process which was necessary at almost every port was the biggest problem of all. It took so long to park the ship so that the tender boats could get us to shore that we missed 2/3 of our shore excursion and barely got out of Denpasur. The crew didn't seem to learn from this as we went through the same chaos everywhere we had to tender to shore. All the things we liked about Carnival cruises were no longer available - no exercise classes, no real dance classes, no talks about future cruises, no talks about the ports we were going to visit. The pools and hot tubs were closed for a couple of days because they screwed up the chlorine amounts. It all just went from bad to worse. By the end of the cruise, we had run out of paper on which to list our complaints. We were Gold VIFP members before this cruise but it is very unlikely that we will eve do a Carnival cruise again. We would want written confirmation that all of these negative changes and bad management are peculiar to Carnival Australia and that the North American operation is still delivering the level of service we are used to. Read Less
Sail Date November 2019
We chose this cruise for the cheap price that was offered at the time of booking. It was disappointing from start to finish. The embarcation was a shamozole. No one seemed to know what they were doing. The food in the buffet section was ... Read More
We chose this cruise for the cheap price that was offered at the time of booking. It was disappointing from start to finish. The embarcation was a shamozole. No one seemed to know what they were doing. The food in the buffet section was very ordinary to some other ships we have been on. The lines were long and you had to be lucky to find a seat to sit down on. I will say that the restaurant's are very good and food is ok. I also was disappointed in the lack of communication from the staff when ordering a cake for my wife's birthday which never turned up. They did however try to compensate by decorating our room and supplying Chocolate roses to my wife to try to smooth things over. We probably will not cruise with Carnival again and go with the more upmarket ships such as Princess or Holland America. Read Less
Sail Date November 2019
As a family foursome travelling in 2 cabins we joined the Carnival Splendor in Singapore for a 15 night relocation cruise back to Sydney after a multi million dollar refit in Singapore. The ship which caters for more than 3000 ... Read More
As a family foursome travelling in 2 cabins we joined the Carnival Splendor in Singapore for a 15 night relocation cruise back to Sydney after a multi million dollar refit in Singapore. The ship which caters for more than 3000 passengers is the largest Carnival ship to be home ported in Sydney. Passengers were confused in trying to move from one end of the ship to the other as there were blockages which required using lifts or stairs to negotiate these movements. This confusion had staff, including the cruise director, telling passengers to think of the Dolly Parton song “9 to 5” so they could remember which two of the decks that would allow moving from aft to foreword without moving from deck to deck. Most cruise ships provide passengers a map of the ship to help them get around. The Splendor does not. After more than a week people are still asking other passengers for help in finding their way around saying they are still lost on the ship. I am as well. I have been on a dozen cruises but I have never been on a cruise ship that was as dirty and neglected as the Splendor. Large picture windows in the dining rooms which are so dirty that one can hardly see through the grime and bird droppings. The deck 3 railings have been neglected for decades with no attempt having been made to remove the years of white paint droppings that decorate the unvarnished timber and deck. There are also large paint spillages on the decks crying out for attention. I think back on other cruises where there is constant sanding and revarnishing while at sea and while in port crew are over the sides painting. It takes much care and work to keep a cruise ship in good condition, something that was noticeably missing on the Splendor. The practice of leaving “sail and sign” cards in the mail boxes outside cabins on sail days is a big no-no. These cards are usually handed to passengers who have been identified by producing passports. I heard of instances where some passengers arrived at their cabin only to find people inside unpacking their bags having used the sail and sign cards to gain access. These cards can be used to rack up sizeable bills which are payable by the real owners of those cards. The meals in the dining rooms are excellent as are the staff who serve them. However the meals in the buffet are mediocre at best. Serving staff are either lazy or lack the ability to understand English. Serving dishes are displayed two deep with only the closest one able to be accessed by passengers. If you require something from the furthest dish you can wait for some time while they finish a chat before serving you. By the time you are seated and begin to eat you realise the food is now cold. Many people tend not to finish their food because it is cold or of poor quality. The ship is way too cold. On deck you can be comfortable in shorts and T-shirt but coming inside you may find you need a coat! The cabins (even the inside ones) are spacious, well appointed and comfortable. The upper decks are crowded but bright and shiny and free of paint droppings. If you do venture onto the Carnival Splendor bring yourself a map, warm clothing and glasses strong enough to see through filthy windows. As for me this is my first and last cruise on Carnival Splendor. There are many other ships competing for passengers who are looking for a better deal than they will get on Carnival Splendor. Read Less
Sail Date November 2019
The Carnival Splendor has been given a makeover and spruced up a bit so as to operate out of Australia. A paint job and some new furniture cannot alter the fact that it has some really hideous decor. Attempts have been made to disguise ... Read More
The Carnival Splendor has been given a makeover and spruced up a bit so as to operate out of Australia. A paint job and some new furniture cannot alter the fact that it has some really hideous decor. Attempts have been made to disguise some of it. The corridors and cabins are okay but the main areas where the designers (who must have been on drugs) were really let loose would require ripping the ship apart to get rid of the endless black tiles, pink dots and and other decor monstrosities. The Black Pearl dining room is insane. A Carnival devotee at our table suggested that Carnival ships are aimed at the younger generation, kids and families and fun, thus they are funky in their design. Well they missed the boat on so many levels. The ship is majority over 70s and I doubt the kids care about the decor and hideous is not funky. The ship decks seem to have been laid out by the same people who do sister company Princess ships. Corridors to nowhere, nothing obvious, no flow, cramped, claustrophobic. It takes the whole voyage to hunt down many of the strange little bars and nooks. Boarding the ship in Singapore was a nightmare. After suffering through the hopeless Singapore Immigration fingerprint security system, (Which just doesn’t work) passengers were subjected to hours of standing in endless queues to finally board the ship then further queuing through the ship before being let go. Pros The range of food is pretty good. Though like all cruise ships there are some things you miss. The onboard cabin TV includes Australian ABC news and programs so you can keep up to date with the world. The cabins have an Australian power point, (though installed upside down). It uses Australian dollars so no shock with conversions to $US. There are no enforced gratuities. Cons The air conditioning fluctuates wildly. Parts of the ship are quite cold and uncomfortable. So much that your food was luke warm by the time you sat down to eat in the buffet. The bed matresses seem to be just a lump of sponge. You sit on the side of the bed and sink to the baseboard. Even those who like an extremely soft mattress would find these problematic. If you have your onboard account connected to your credit card you are hit with up to a 2.3% service charge every time your use your onboard card. The water from the cabin tap tastes bad. Not sure it’s drinkable. Surprisingly unlike other cruise lines there are virtually no hand anti-bacterial hand washing dispensers and those that exist are ignored. Epidemic coming? The buffet has two rather small serving areas that are stretched at times for the flow of people so as with other Carnival group ships (Holland America, Princess) the inevitable frustrating queueing takes place. Then you can’t find a seat. There seemed to be virtually no attempt to cater for special diets. Not sure how these people got on? Prices for beer, wine, spirits and coffee are right up there with the high charges in downtown Sydney. The entertainment was very basic. (ie Cheap) Singers working to backing tracks. Resident comedians. The cruise director doing silly quizzes and games. The seat to sit at the cabin desk is just very low stool. I am tall yet found my elbows didn’t reach the desktop. Same for the bench seats in the Buffet. Shorter people I noticed had their plates level with their chins. There’s no butter or margarine only some strange white stuff that tastes like whipped grease. (Cost cutting.) A major gripe with passengers. AND the big one! The tenders (which Carnival insist on calling shuttles) were a shambles. It was obvious at our first port of call that the crew had no idea how to operate the tenders. Our day was ruined by the over 3 hour delay in getting ashore. As we arrived at each port the situation stayed terrible only partly relieved by using local ferries. Would I cruise with Carnival again? No. Will they do okay in Australia? Yes. They appeal to a certain demographic and they seem to have a lot of devoted followers. Read Less
Sail Date November 2019
Have had previous cruises with carnival but unfortunately this one was well below the standard of those.Embarkation was undisciplined and chaotic, most would have been given a specific boarding time but it appeared no one took notice of ... Read More
Have had previous cruises with carnival but unfortunately this one was well below the standard of those.Embarkation was undisciplined and chaotic, most would have been given a specific boarding time but it appeared no one took notice of it, board as soon as possible.No organisation of crowd. Washing machines in the laundry was another dogs breakfast with only 1 machine available for 3000 passengers at one stage. Some very irate guests. Lifts were not always working, at least 1 or 2 out of action in each set. Food was below standard in quality and menu choices breakfast was same old same old every day as was most other meals in lido buffet. Bacon very salty, sausages very tough skin, other dishes very spicy. Sail / signcards were left at cabins to be collected when guests arrived on board, could not book shore excursions or pay money In to accounts without card. Long lines to do any transactions at guest services or book excursions. Children as usual running & yelli ng In the passage ways. Noise from directly above our cabin went on until 2 am usually, every dropped item,every dragged item was heard . Tendering from ship to shore at Benoa (Bali ) was extremely slow as was Komodo Island .Some organised tours were late starting. Cabin crew were very friendly , courteous & helpful as were our wait staff. Could not wish for better. This was used as a Shakedown cruise & we were the guinea pigs! Have some Real Australian dishes on the menu. Carnival should consider an Apprpriate refund to most guests for such a sub standard CRUISE !! (CARNIVAL Spirit out of SYDNEY is so much better organised & operated ) Read Less
Sail Date November 2019
I chose this cruise to go to Komodo Island. On boarding I found my cabin (no one giving directions at all) upon entering what was supposed to be a wheelchair cabin I found I could not access the toliet as the beds blocked the way. ... Read More
I chose this cruise to go to Komodo Island. On boarding I found my cabin (no one giving directions at all) upon entering what was supposed to be a wheelchair cabin I found I could not access the toliet as the beds blocked the way. Contacted room steward and was told someone would come sort it out it took 7 hours before someone arrived not to sort it out but to ask if I wanted my room done morning or evening (he said he would rearrange the beds for me when he came in later which he did). I had no hot water for the first 7 days of the cruise. Only half the lifts worked which resulted in having to wait half hour to enter a lift some days and at times only 1 lift worked and last full day there was 2 hours that no aft lifts where working. The set out of the ship is really not wheelchair friendly and I did not find one push button opening door on any disabled toilet which made it very difficult to get in and out of without help. Tried to book some tours on board but was told there was no tours available to people in wheelchairs. Was very angry to be told I could not get to Komodo as I would not be able to get around in a wheelchair. Even after booking a private tour they tried to stop me going. Yes I got there and yes I got around and yes I saw dragons. I found it disgraceful that staff judged what I could and could not do by the fact I use a wheelchair. Most of the staff where very good. I had the misfortune to be within a meter of a man who physically assulted a woman in a mobility scooter because she was swearing. Security did not want to know what happened and tried to sweep it under the rug, they took statements from people who either did not see what happened or where not even there but had no interest in getting one off the only witness to it. I had to insist that I made a statement about it even after waiting 8 hours for security to contact me as they said they would. Read Less
Sail Date November 2019
I wanted to try the new ship and join her to come to Sydney From Singapore, I stayed in cabin 7276 Interior, This was not a nice cabin, the bed shook all night long as it was next door to the electrical room,Hardly any sleep.The cabins are ... Read More
I wanted to try the new ship and join her to come to Sydney From Singapore, I stayed in cabin 7276 Interior, This was not a nice cabin, the bed shook all night long as it was next door to the electrical room,Hardly any sleep.The cabins are a good size, I went solo but this cabin would be for a triple. Food in the Bistro area, was very plain and same nearly every day which is a shame as variety would of been nice, sweet selection was poor same cakes each day with not much taste, only one with taste was the chocolate mud cake, Very rare were there any slices, the only day there were slices is the day they had the chocolate fondue. The food in the dining room usually came up cold or cool nothing was hot, our waiters were fantastic only too eager to help and always brought more food and placed in front of us to eat.. 2 pools only on the ship (if they were open) one in the adult only area and the other on deck 9. There are 2 children's area with water works and the slides which were not used or not operational. The staff were amazing so helpful and happy could not fault any of the staff they all deserve a medal with the abuse some passenger's were giving them. Cruise Director Lee Mason was fantastic he made the cruise without his smiling and cheerful face and personality the cruise would of been dull.. Activities were normal for a Carnival cruise. The shows I personally thought were not exciting the only 2 i really enjoyed was the illusionist and 2 guys with a comedy miming act, they were good, I went to 2 comedy acts first one with Steve ? was great and funny the second one was just foul and totally had no idea. The tender or water shuttle experience wow what can i say they really need to get there act together 3 hours waiting to go ashore in Bali and the 2 hours for Komodo Island. The Day we tendered into Moreton Island was another experience passengers getting sick flare went off with the water shuttle being hit. I hope they get the tendering process fixed quickly. The only decks you can get from one end to the other inside were 5 and 9, it was a bit confusing to start with but soon got used to how to navigate around the ship. I know with more time in Australian waters the Carnival Splendor will get better, Had it's teething problems but i would go back on and try her again. This is just my review of this ship everyone will have there own. Captain was great and always spoke when ever he was seen on ship.. The splendor can only get better and of course the Manilla Band heat up the Red Frog bar each night excellent band. Read Less
Sail Date November 2019
went on this cruise as it was repositioning and bringing Splendor to Australia for it's inaugural season. I travelled with a group of friends who also love to cruise. We enjoyed it very much even with the teething problems which ... Read More
went on this cruise as it was repositioning and bringing Splendor to Australia for it's inaugural season. I travelled with a group of friends who also love to cruise. We enjoyed it very much even with the teething problems which were soon sorted. Cruise Director Lee was fabulous and worked so hard for the entire trip....always a pleasure to be around. Entertainment was great.....shows were energetic and entertaining. Enjoyed the piano Diva Natalie and Music Manilla most nights. Our cabin 7257 was roomy and the beds and pillows were wonderful. Ship was easy to get around and we were lucky that we had plenty of lifts and had no issues with them....aft had many lift problems My "roomie" did not like the decorations of the restaurants....but got used to them. Crew were amazing as always...especially room stewards and restaurant staff. Some guest services staff should maybe look at getting another job. Corners have definitely been cut though..throughout the whole cruise..you can see the difference from previous cruises I have been on. Wine was not good....very little choice ( and ran out quickly) and very expensive for cheap wine. Carnival should look at more South Australian wine....better quality. Food was mostly good although the Lido menu never changed.....same each day. Did not enjoy people using the the water taps in Lido to fill their own bottles and not one sign asking them not to.....I did ask a few people not to and got abused. Staff should be asking them mot to.....AND signs. Kids were mostly polite ....some adults were NOT. Embarkation was a nightmare especially the taking of passports....that system did not work. All in all a great cruise.....not my favourite cruise ever but I had fun and relaxed which was my main objective Read Less
Sail Date November 2019
This was the trip that brought the Splendor to Australia so my fist comments will be on the ships suitability to that market. I am a fan of Carnival being a Platinum Cruiser (I am for Princess as well) but not a fan of this ship for the ... Read More
This was the trip that brought the Splendor to Australia so my fist comments will be on the ships suitability to that market. I am a fan of Carnival being a Platinum Cruiser (I am for Princess as well) but not a fan of this ship for the new home, its just a poor fit. We are used to the Spirit and Legend so I compare on that basis, Lido is to small, every cruise to and from Sydney generally starts and ends with 1to 3 sea days, this ship has one lido area and pool plus Serenity where as the Spirit and Legend have two. Unlike most ships it has an extra level above the lido which makes it very hot. As there is only one area, it will be full of kids most trips and there just is not enough room for events up there for the number of passengers, remember this ship has 60% more passengers. Bars all the regulars are there that we are used to the piano bar, Alchemy the Red Frog etc and after the refurb it looks very familiar there are a few other areas on the ship like a jazz bar that are just not used. The issue is, there is no more space or very little more space to cater for the extra 1600 passengers. Dining, there are two dining rooms the Black and the gold pearl. Gold Pearl was where we were with our friend and popular Desi running things as she always does, top marks here, I can not comment on the Black Pearl but if your not a fan of showtime, might be a good alternative. Buffet, this is good but little variety for breakfast, same every day. Lunches are great and you have an upstairs Bar B Que area as well, Out near Serenity you have Indian food (not that good) and a Deli that had amazing sandwiches. Then there is always the Pizza place and Guys Burgers so your not going hungry. Serenity, similar to that on Legend and Spirit but I prefer the older ships bar and seating area for a quiet pre diner drink and they have more pods. Only a small side bar on this but it does the job. Slides, the new water slides are excellent and were popular with the kids but we only had a few on board. I heard the next cruise had 1500 kids, no way the pools and slides could handle that. There is a small kids water zone we wanted to take our 14 month and 16 month kids to in swimming nappies but this was not allowed. Cabins, we had two balcony and one suite, they were all nice and as you would expect and looking into inside and ocean view much the same as the other ships however my daughters who has a 14 month son had a cabin with no hot water for 15 days no matter how many times this was reported, they did give her $150 credit but hardly enough as she had to shower in our cabin the full trip. Overall I look at this ship and it is perfect for the Alaskan Market where people rarely use the Lido but can on this ship with the roof closed, it has forward viewing again brilliant in Alaska but it is a poor choice for the Australian Market, to few pool areas and to many people, it felt crowded. Most ships people spread out on this one due to the lay out they congregate and it seems crowded. I will still cruise Carnival but my first choice will be the Spirit which has more pools and open areas and 1600 less people spread out over essentially the same internal areas. Read Less
Sail Date November 2019
I choose this cruise as the Splendor was in dry dock in Singapore before relocating to Australia and thought that the itinerary would suit my wife and myself . How wrong was I . Embarkation was a disaster . The check in people didn't ... Read More
I choose this cruise as the Splendor was in dry dock in Singapore before relocating to Australia and thought that the itinerary would suit my wife and myself . How wrong was I . Embarkation was a disaster . The check in people didn't open the desks for nearly 2 hrs after they were supposed to and then there was a stampede of people all trying to get on board at the same time . They should have waited . Once on board you couldn't have a swim because the water in the pools was to heavily chlorinated , so they were closed for several days until the water could be disposed of in international waters . Some lifts in practically all banks were out of order , TV's didn't work in a lot of cabins , toilets , hot water systems were not working properly and the ship in general was dirty and needed a lot of maintenance . For smokers on board it seemed that every time there was a shore day there was no smoking because the ship was bunkering which is fine , but all day ? boy were there some upset customers . My cabin was ok . It's not a new ship and i wasn't expecting it to be anything special , but in saying that our Cabin staff were great , in fact I should compliment the staff in general . They were a new crew and at first were a bit overwhelmed but they soon got used to it and looked after us really well . The food was something that i was looking forward to , but it fell way short of the standards that I have come to expect from other cruise lines . Small portions and very bland , like there was no salt or spices to make it stand out . It was presented nicely and the staff were great . In saying all that , a cruise is about meeting people and there were fantastic people on board and I hope to meet up with them both on board on ashore . Read Less
Sail Date November 2019
This was my 16th cruise (my 2nd cruise on Carnival ). We chose this cruise because the price was great and the ports were potentially interesting. It was a repositioning cruise from Singapore to Sydney, stopping at Bali, Komodo Island, ... Read More
This was my 16th cruise (my 2nd cruise on Carnival ). We chose this cruise because the price was great and the ports were potentially interesting. It was a repositioning cruise from Singapore to Sydney, stopping at Bali, Komodo Island, Darwin, Airlie Beach, Moreton Island and Sydney.We stayed in Singapore for 3 nights before the cruise which was great. Embarkation in Singapore was very smooth. Unfortunately, this was where the positives ended. The ship had been in dry dock before our cruise for a refurbishment, so we expected some hiccups in the running of the ship. We were told that most of the crew were new to this ship, and it was obvious that their training had either been forgotten or was not completed as it should have been. Guest services were on the whole very defensive and sometimes aggressive. Our cabin was an inside cabin with 2 single beds. There was only one power point for the cabin. Our sheets were changed only once during the 15 days and we cleaned our bathroom basin when it had'nt been cleaned for a week. All but one of our ports were accessible by tender only. The process for disembarkation was poor (except for Airlie beach). Our tour on Komodo Island was not well organised and in the end getting back to the ships tender was quite unsafe. However, the main area of concern for us was the lack of food safety in both the buffet and restaurant areas. Food (including meat and eggs) were served either cold or lukewarm after being held in the bain maries for extended periods of time. We observed servers using the same gloves to serve raw food and ready to eat food; the same gloves touching the floor and serving food, washing and reusing of disposable gloves. We also observed food trays being topped up with new food when there was still "old"food in the trays. In the restaurant the food was always cold and unappetising ( we stopped going to dinner in the restaurant after the first week). We also noticed passengers using their hands at the buffet to serve food, with servers watching. On speaking with 2 servers they did not feel that they could tell passengers that they were doing the wrong thing. Hand sanitising is not encouraged; many of the sanitiser dispensers were empty, and not placed in convenient positions for use. Given our experience on this ship we have decided to cancel our next Carnival cruise in March 2020 (we have booked with Celebrity). Read Less
Sail Date November 2019
We chose this cruise for a couple of reasons - firstly because it was sailing out of Singapore and we hadn't done that before, and secondly because one of the ports was Komodo Island which we were looking forward to very much. ... Read More
We chose this cruise for a couple of reasons - firstly because it was sailing out of Singapore and we hadn't done that before, and secondly because one of the ports was Komodo Island which we were looking forward to very much. Embarkation day was a complete mess. The port authority process was ok but then we went to the check in counter for Carnival where we were given receipts for our passports but not asked to hand them over, which we thought strange. We then proceeded to the ship only to be held up an the gangway as we had come to the end of a line of fellow passengers waiting to have their passports taken. This line, as we found out later, wound its way from the gangway through the atrium and then into and around the Black Pearl restaurant before ending at a couple of tables where staff were busily taking our passports. From the time we entered the line to when our passports were finally taken was about an hour and only then because someone had rounded up six more crew members to assist with the process which sped it up a little. From there we went to the Guest Services desk to book our shore excursion because, even though we were encouraged to check out the possible excursions online before boarding, we couldn't actually book them until we got on board. We had chosen the Pink Sands Komodo experience which was advertised at around $180 per person, which we thought expensive but was something we wanted to do. The other option was simply the Komodo experience which didn't include the trip to the Pink Sands for around $130. After waiting in line for another hour we were told that the Pink Sands experience was sold out so, although disappointed and angry that we couldn't book the experience we wanted, we booked the other experience only to have another unpleasant surprise when told that it would cost us $179 each, $40 more than that advertised on the website. We had asked about our Cruise and Go cards so we could access our cabin and were horrified to learn that they were in an envelope at the door to our cabin. We think this is very insecure especially as we had already loaded our credit card to the card and so anyone could have used it without our knowledge. It also gave anyone who wanted access to our cabin, in fact we heard stories from other guests of them arriving at their cabin only to find other people already there and unpacking. Then came the safety drill. This was a complete mess. The crew didn't seem to know what they were doing. All passengers went to their assigned stations as requested but this was in Singapore Harbour where the temperature was in the 40's and humidity was high also. We were all left standing at our stations, out of the sun at least but still with no breeze or respite from the temperatures. One woman had to beg one of the team leaders to be allowed to get a drink as she was nearly passing out. The 'Team Leaders' response was very dismissive and insulting. After finally letting her go he laughed and said to another crew member "All she had to do was ask". This was a ridiculous statement because she had asked repeatedly and was made to actually beg to be let go. Several other guests were also in distress with one elderly woman having to be helped inside to the air conditioned area by myself and her husband. After some time an announcement was made that a demonstration was about to begin showing us how to put a life jacket on. All of the crew in our area looked puzzled as they didn't have a life jacket amongst them to use as a display. So the recording of how to put a life jacket on played without an actual demonstration. Something which must have puzzled guests who had never been on a cruise before. After the hash up of embarkation day we were looking forward to settling in for the cruise but there were a number of equipment malfunctions that didn't help. Only half the lifts were working and, given the design of the ship and the only way to traverse the ship from the bow to the stern was on decks 9 or 5, this meant a lot of time waiting for lifts, unless you were fit and could climb the steps. Only one washing machine was working in one guest laundry for the first few days. Several guests reported that their cabin fridge wasn't working. The Serenity Deck pool leaked flooding the staterooms below and the other pool on the Lido deck as well as the spas on Deck 10, all had mysterious malfunctions and spent a lot of time out of action. The food served at the buffet on the Lido Deck was very average and was rarely hot. Also it never changed so it was very monotonous. The coffee and the hot water provided at the coffee stations on the Lido deck had a very bad taste - almost like the water tanks had been cleaned but weren't rinsed properly as there seemed to be a residue of some chemical taste making the coffee terrible and the tea made with the hot water undrinkable. The shows provided in the theatre were amateur at best. The specialist shows however were very good. All four that we saw were of a very high standard. The cast of the production shows were good dancers but their singing left a bit to be desired. Having been a performer myself I understand that breath control is very difficult when combining dance and singing but they often went off pitch. The comedians were generally of a good standard during the kids shows but when they were let loose to show us their 'adult' material it was simply an excuse to let loose with foul language in the middle of jokes that would probably have been funny without the swearing. I am not a prude but to have every second word out of their mouths beginning with F or, even worse C and all unnecessarily, made the jokes very hard to listen to. We, along with several other guests, actually walked out of one guys performance as it was especially gross. The only shining light on the cruise was the Cruise director and his team who all worked tirelessly to try to make as many guests as happy as they could be. Lee and his team, especially Bec and Connor but they were all fantastic, were exceptional and went the extra mile every day. They made us forget the shortcomings of the cruise and enjoy the moment. Read Less
Sail Date November 2019
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why ... Read More
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why not, we had to book through a travel agent as this was the terms, we picked our cabin where we like to be and then waited and waited for June to come. We weren't that excited as we were worried about the ship but we were excited for the fact we were going to Singapore for four days prior and staying at Marina Bay Sands. Embarkation day arrived and we never board early usually in the final group, all good, first step onto ship and the darkness hit, decor very dark and gloomy, but I did love the lift lobbies lots of room and back from the stairs and the lifts do travel fast. Our room, perfect location as we chose it,never want an upgrade as it could be a downgrade from what we like. Head straight for the bathroom and nearly hit the walll as I slid along, not to worry must have stepped on some water somewhere, now what is that huge plastic bag on the floor near the bed with a curtain in it? turn on the lamps one doesn't work, hit the balcony, gosh be careful where you step, rusted paint scrapings everywhere, chairs look painted and wet, oh they are!!! Wet paint and paint scrapings all over them, separation wall between balconies flapping, not even secured, back into cabin slip my shoes off, oops!!! Feet splashing into water, ahhh that's why I nearly took a tumble into bathroom. By now husband quite angry contacts guests services and we have the assistant housekeeping manager in our room quickly.And this is where 19 days of dry dock apologies start and this was only our room. We found the decor on this ship strange, there is French, Egyptian,Roman and whatever else with a darkness to it. Food by no means great, the entertainers were quite good although the stage shows were not to our liking at all, final night arrives our duty free not in our cabin, maybe we have to pick it up ourselves so we head to guest services to make the enquiry only to be told it has been delivered to our room, we say we didn't see it anywhere, more checks, yes it has been delivered therefore we offer to have another look, no where to be found, phone guest services insisting it has been delivered we offer for them to look, no they discover it has not been delivered, crew are exceptional liars on this ship. Our eleventh cruise and first and last on carnival, never again, first impressions last. We were given an extra $170 cabin credit. Read Less
Sail Date June 2018
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food ... Read More
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food was excellent standard..no evening dining room menus repeated over 19 days which I was impressed with. Staff were great, especially in the dining room. Entertainment was great..singers and the ship's company of a high standard. Many ports were tenders and the ship's crew handled these well with very efficient and prompt tendering operations occurring. We had anytime (your time) dining...it was very efficient this cruise..last time we were on the Spirit it was a long wait always. This time no waiting at all. Bad points...although the ship had been in dry dock for maintenance for 3 weeks, the balconies on the ship hadn't been cleaned. It took 5 days for them to clean and repaint them during which we weren't allowed on the balcony..so much for paying extra for a balcony! Embarkation was terribly slow with long lines and our bags didn't turn up till 10pm and then we found them at the end of a corridor..crew had gone to bed by this time! Very poor process. Given 80% of passengers on this cruise were between 60-80, the music was not to their taste and very loud in the theatre and dining room. This would have been suited to the usual younger cruisers on the South Pacific cruises, but not on this longer repositioning cruise. The Tv movie channel is hopeless..there is no summary of movies, so you never know what a movie is about. To see what's on, the guide only comes on inbetween movies, so you have to tune in at the right time between movies to see what's on when! Then when there is a time change due to ship movements, the TV channel does not catch up with that so the timing is completely out of when the movies are on. There were only 2 movies shown inside the ship in the lounge. Given much of the cruise was hot, many older people on sea days were longing for some movies to watch inside, but there were only movies on the outside top deck and these were all children'movies..again totally wrong audience with only a handful of kids on the cruise. Our inroom safe had to be locked with a credit card..how stupid is this! Once locked you then have to either carry the c.c. on you or hide it in the room! What is the point of a safe if you can't lock your c.c. in it??? There were not nearly enough activities on sea days for older people. During the maintenance time, the library was removed which many older people keen to read were disappointed in....and kids' entertainment areas broadened, so the ship really isn't catering for older folk much at all now. There are now only 2 small bookcases in the card room and of course you can't read there with the noise of the games. On the evening menus, the mains rarely said what vegetables were accompanying the meat, so you had to ask the waiters every night to decide if you needed to order side veges or not...and more than not the waiters didn't know or got it wrong! Very little clothing apparel for men to buy in the shops and all apparel was very overpriced..very few people were in the shops for this reason. Read Less
Sail Date June 2018
It was a good time of the year to be out of Australia. So Singapore to Sydney sounded good Cruise was just average in terms of dining and entertainment. The formal dining - service was very good from Ilham and staff. The food was ... Read More
It was a good time of the year to be out of Australia. So Singapore to Sydney sounded good Cruise was just average in terms of dining and entertainment. The formal dining - service was very good from Ilham and staff. The food was so/so. A number of dishes were not up to scratch - cold/cool, tough, undercooked etc. One entree, braised rabbit, tasted very much like minced beef and was served as a party pie - one swallow, and gone. Some meals however were very good. However the range of food was not great, and repetitive. On the plus side, serving sizes were generally good, not too big. Formal dining suffered from very intrusive 'entertainment' provided by waiting staff. These people are amateurs with an inflated opinion of themselves. This entertainment occurred too often, was too long and too loud. The announcer went on too long and far too often about how good her staff were. Buffet dining was also average - fruit (apples, pineapple) was of mediocre quality. Variety at lunch time was limited. Also, can't they afford a range of teas besides just Liptons? Coffee was undrinkable, but Carnival are not on their own there. Entertainment featured 2 magicians and 2 hypnotists - surely one of each is enough.we stopped going to the shows, though some were reportedly quite good. The resident singers/dancers were quite good. Guest relations were very helpful, and the sales outlets were far less pushy than on Celebrity or Holland America. Misinformation abounded, whether from the line itself, guest speakers ("Darwin does not have a hop on hop off bus)" and other passengers. Read Less
Sail Date June 2018
We chose this cruise because we wanted to go somewhere warm and different. Also it ended in sydney being only a short flight home. Not only this but having experience of carnival we liked the fun on board and laid back atmosphere and this ... Read More
We chose this cruise because we wanted to go somewhere warm and different. Also it ended in sydney being only a short flight home. Not only this but having experience of carnival we liked the fun on board and laid back atmosphere and this time lots of sea days because we needed rest. It began well enough with an unsolicited upgrade to a better cabin due to painting smells. We noticed straight away that, unlike every other ship we had sailed on, there was a lackadaisical attitude to hygiene with no visible hand sanitisers on the busiest deck nine buffet which also led out to the pools. After a search we found some of these at various decks hidden away round corners or empty. The inevitable began to happen with at least two thirds of the the passengers including myself and my partner catching a head cold or in my partners case, I suspect, influenza. by 10 days out.. After a complaint to guest services suggesting a public health issue may be arising, sanitizers appeared at the main restaurant but nothing at deck 9 where the trouble was. Excellent stage shows and a great comedy club. Very good meals at the main restaurant but dinner at the buffet on deck 9 was so-so in comparison with the lunch which was inexplicably very comprehensive. Service was excellent in parts and lazy in others Ports shore excursions were ok but the ports themselves were a bit boring. Exception was Komodo island which was great,and we would have gone with the ship tour if it had been available. We were obliged to find an alternative and did so quite readily along with many others. Cannot understand why the ship couldn't have done this better. Would go again but with wet wipes Read Less
Sail Date June 2018
Reason for this trip - Komodo and my wife has been raving about her last trip. Staff the best of any cruise. Kitchen quality control woeful. - Mad hatter tea party, no coffee, sandwiches curling up - stale. Trout served as ... Read More
Reason for this trip - Komodo and my wife has been raving about her last trip. Staff the best of any cruise. Kitchen quality control woeful. - Mad hatter tea party, no coffee, sandwiches curling up - stale. Trout served as Barramundi. Dinner roles the stalest I have had anywhere. I don't think the Komodo Dragons would eat them!!!! Noted no bananas or peaches, pears, apricots. Pizza was pretty good. Snags & Pies excellent. Guys BBQ good for a change. Buffet, when tables cleared, were seldom washed. Maitre de excellent. Some entertainment - Brilliant, but 2 Hypnotists? Comedians rated from poor to excellent. Miss Houdini one of the best acts I have seen at sea. Needed indoor movies in afternoon. Kiwi cruise director: a breath of fresh air. Captains interaction with guests very good. No Orchestra???????? The pier farce at Kimodo Island was very disconcerting. Using ferrys to tender at Airlie Beach a great idea. Read Less
Sail Date June 2018
To see 2 destinations we had not visited before. We had been to Singapore several times so there was not much for us to do. Embarkation was lengthy. The food on the ship was only average and if you wanted better food you had to pay a ... Read More
To see 2 destinations we had not visited before. We had been to Singapore several times so there was not much for us to do. Embarkation was lengthy. The food on the ship was only average and if you wanted better food you had to pay a lot for it. Beer and wine was very expensive and you could not take even 1 bottle on board initially. The main parts of the ship were kept very cold ( for whatever unexplainable reason). The balcony cabin was ok, but i doubt we will use Carnival again, they came a poor second to Royal Carribean. Hygiene could be improved, there did not seem to be enough hand dispensors.The boat is old and it shows in many places , perhaps if we had been on a newer ship the experience may have been better. Disembarkation wss quick as we carried our own bags. Read Less
Sail Date June 2018
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food ... Read More
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food was good.. Loved having entertainment starting at 3:00 with 2 bands in Main Bar & having a afternoon comedian in "The Punchliner" on Sea - Days. Wish they change up the stage shows a bit... The customer service was great Bar staff; Waiters & room Stewards.. Carnival is renowen for this... The price of there cruises are very low, The drinks low also. unless you want a drinks package with other lines. The daily activities where great & Bad. They had a professor talking about the ports themselves (Culture, Food&Drink, History) eg Komodo Is & Phuket. The miss was the trivia (had too many people cheating) they policed it if they where giving away Alchoal etc. The Biggest issue was the age demo of this cruise 2000 above the age of 60 & only under 140 below under18.. Carnival is normally a family cruise line, this cruise looked more like a Princess. As one other cruiser just under 50 said 'looks like a boat going to heaven or a retirement village. Read Less
Sail Date June 2018
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The ... Read More
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The embarkation was staggered. We selected a 1130 - 1200 slot but on arrival there was about a 60 minute delay. We went straight to lunch and by the time we had finished, our cabin was ready. The safety brief was held on deck 3 under the lifeboats in the 30+ c Singapore tropical heat. We were on the eastern side and I was glad we were not on the Western side. The brief was the quickest have ever experienced. The ship had just undergone a 2 week dry-dock. We had the same inside cabin on the way up and noticed that we had new carpets and shower curtains. In one of the drawers was the working clothes left by a Filipino contract worker who used the cabin during the dry-dock. The inside cabin, 6159, was a bigger size that the inside ones we get on Sun or Sea Princess. The shower was also bigger. The location was quite with little noise disturbing us. We had a fixed time late sitting and were placed on a 12 seat table. Most nights there was only a max of 6. Our waiters were great as was the course selections. Unfortunately, it was a rare to get a hot meal. There was plenty of entertainment offered and the highlight for us was the "Miss Houdini" show with the production cast members. Eli, the cruise director was always friendly and entertaining. The prizes handed out were much more than I have seen on our previous cruises with Princess and P&O. We even got a bottle of red wine and a bathrobe. The Monarch card room was very crowded with the library now incorporated. Many people coming and going and very few of them closing the door when leaving. We enjoyed all the ports visited and had a mix of private and ships tours. The procedure for tendering in Phuket was a shambles. Our group was called, but before we got to the tenders, another group from the other side was given priority, splitting up our group. When we finally got to shore, 45 minutes late for the stated starting time, the other 7 coaches had already left. We then waited another 30 minutes until the last of our group arrived to fill the last 2 coaches. Needless to say, we never made up the lost time. Rather than missing the jewellery factory, we missed the temple. Speaking to others on the other coaches, they all said the Temple was one of the highlights. The ships tour in Bali was excellent. We went to the twin lakes, Monkey forest had a great lunch and a stop at a Batik factory. I also purchased one of my favorite tropical fruits, mangosteens, at a local market. They were delicious. The service offered by all staff was excellent. We would defiantly cruise with Carnival again. Read Less
Sail Date June 2018
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that ... Read More
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that was to be expected considering the need to completely replenish the ship and remove rubbish after dry dock.The visible enhancements after dry dock included some new carpet in some public areas, the new craft room "Soul Play", the new duty free shops, the new games and, apparently, new gym equipment...but I don't frequent such places. This is a cruise ! She also had a brand spanking new exterior paint job which, according to the captain, added 1 knot to the cruise speed. All the usual suspects are still there. Desi in the Empire Restaurant, great shows in the theatre, dirty jokes in the late Comedy Show and the Manila Band in the Red Frog. The crew were as friendly and helpful as ever and the buffet served the usual "delicacies". When you get on Spirit, you know what you're going to get....and you usually get it. It's pretty laid back, the Captain is very visible and approachable...as are a lot of the other Officers, including Duncan, the Hotel Director. The cabins are clean and well looked after, the meals in the Empire Restaurant are "nice", with the meat such as lamb shanks being standouts...as they are slow cooked. The entertainment in the Restaurant is now even more impressive...as new crew talent is continually found and groomed. Fantastic atmosphere. It's probably not worth going into Port reviews as they are rarely visited by this ship, but needless to say, if you get a chance to visit Komodo Island, do it. Airlie Beach and Gladstone were also surprisingly good. Darwin is Darwin and Bali is worth a visit for first timers. My only gripe with the cruise was the dirty external windows...especially in the buffet. They were grubbby from the dry dock and they didnt appear to be ever cleaned. What a waste of a great vantage point. All in all, a relaxing, value for money cruise. Read Less
Sail Date June 2018
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click