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1 Helpful Vote
Sail Date: June 2018
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why ... Read More
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why not, we had to book through a travel agent as this was the terms, we picked our cabin where we like to be and then waited and waited for June to come. We weren't that excited as we were worried about the ship but we were excited for the fact we were going to Singapore for four days prior and staying at Marina Bay Sands. Embarkation day arrived and we never board early usually in the final group, all good, first step onto ship and the darkness hit, decor very dark and gloomy, but I did love the lift lobbies lots of room and back from the stairs and the lifts do travel fast. Our room, perfect location as we chose it,never want an upgrade as it could be a downgrade from what we like. Head straight for the bathroom and nearly hit the walll as I slid along, not to worry must have stepped on some water somewhere, now what is that huge plastic bag on the floor near the bed with a curtain in it? turn on the lamps one doesn't work, hit the balcony, gosh be careful where you step, rusted paint scrapings everywhere, chairs look painted and wet, oh they are!!! Wet paint and paint scrapings all over them, separation wall between balconies flapping, not even secured, back into cabin slip my shoes off, oops!!! Feet splashing into water, ahhh that's why I nearly took a tumble into bathroom. By now husband quite angry contacts guests services and we have the assistant housekeeping manager in our room quickly.And this is where 19 days of dry dock apologies start and this was only our room. We found the decor on this ship strange, there is French, Egyptian,Roman and whatever else with a darkness to it. Food by no means great, the entertainers were quite good although the stage shows were not to our liking at all, final night arrives our duty free not in our cabin, maybe we have to pick it up ourselves so we head to guest services to make the enquiry only to be told it has been delivered to our room, we say we didn't see it anywhere, more checks, yes it has been delivered therefore we offer to have another look, no where to be found, phone guest services insisting it has been delivered we offer for them to look, no they discover it has not been delivered, crew are exceptional liars on this ship. Our eleventh cruise and first and last on carnival, never again, first impressions last. We were given an extra $170 cabin credit. Read Less
1 Helpful Vote
Sail Date: June 2018
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food ... Read More
Had a great value package with flights, hotel and cruise pricing. Also like the repositioning cruises with many sea days. Carnival only does this cruise every 4 years when the Spirit goes to Singapore for maintenance. Good points...food was excellent standard..no evening dining room menus repeated over 19 days which I was impressed with. Staff were great, especially in the dining room. Entertainment was great..singers and the ship's company of a high standard. Many ports were tenders and the ship's crew handled these well with very efficient and prompt tendering operations occurring. We had anytime (your time) dining...it was very efficient this cruise..last time we were on the Spirit it was a long wait always. This time no waiting at all. Bad points...although the ship had been in dry dock for maintenance for 3 weeks, the balconies on the ship hadn't been cleaned. It took 5 days for them to clean and repaint them during which we weren't allowed on the balcony..so much for paying extra for a balcony! Embarkation was terribly slow with long lines and our bags didn't turn up till 10pm and then we found them at the end of a corridor..crew had gone to bed by this time! Very poor process. Given 80% of passengers on this cruise were between 60-80, the music was not to their taste and very loud in the theatre and dining room. This would have been suited to the usual younger cruisers on the South Pacific cruises, but not on this longer repositioning cruise. The Tv movie channel is hopeless..there is no summary of movies, so you never know what a movie is about. To see what's on, the guide only comes on inbetween movies, so you have to tune in at the right time between movies to see what's on when! Then when there is a time change due to ship movements, the TV channel does not catch up with that so the timing is completely out of when the movies are on. There were only 2 movies shown inside the ship in the lounge. Given much of the cruise was hot, many older people on sea days were longing for some movies to watch inside, but there were only movies on the outside top deck and these were all children'movies..again totally wrong audience with only a handful of kids on the cruise. Our inroom safe had to be locked with a credit card..how stupid is this! Once locked you then have to either carry the c.c. on you or hide it in the room! What is the point of a safe if you can't lock your c.c. in it??? There were not nearly enough activities on sea days for older people. During the maintenance time, the library was removed which many older people keen to read were disappointed in....and kids' entertainment areas broadened, so the ship really isn't catering for older folk much at all now. There are now only 2 small bookcases in the card room and of course you can't read there with the noise of the games. On the evening menus, the mains rarely said what vegetables were accompanying the meat, so you had to ask the waiters every night to decide if you needed to order side veges or not...and more than not the waiters didn't know or got it wrong! Very little clothing apparel for men to buy in the shops and all apparel was very overpriced..very few people were in the shops for this reason. Read Less
3 Helpful Votes
Sail Date: June 2018
It was a good time of the year to be out of Australia. So Singapore to Sydney sounded good Cruise was just average in terms of dining and entertainment. The formal dining - service was very good from Ilham and staff. The food was ... Read More
It was a good time of the year to be out of Australia. So Singapore to Sydney sounded good Cruise was just average in terms of dining and entertainment. The formal dining - service was very good from Ilham and staff. The food was so/so. A number of dishes were not up to scratch - cold/cool, tough, undercooked etc. One entree, braised rabbit, tasted very much like minced beef and was served as a party pie - one swallow, and gone. Some meals however were very good. However the range of food was not great, and repetitive. On the plus side, serving sizes were generally good, not too big. Formal dining suffered from very intrusive 'entertainment' provided by waiting staff. These people are amateurs with an inflated opinion of themselves. This entertainment occurred too often, was too long and too loud. The announcer went on too long and far too often about how good her staff were. Buffet dining was also average - fruit (apples, pineapple) was of mediocre quality. Variety at lunch time was limited. Also, can't they afford a range of teas besides just Liptons? Coffee was undrinkable, but Carnival are not on their own there. Entertainment featured 2 magicians and 2 hypnotists - surely one of each is enough.we stopped going to the shows, though some were reportedly quite good. The resident singers/dancers were quite good. Guest relations were very helpful, and the sales outlets were far less pushy than on Celebrity or Holland America. Misinformation abounded, whether from the line itself, guest speakers ("Darwin does not have a hop on hop off bus)" and other passengers. Read Less
Sail Date: June 2018
We chose this cruise because we wanted to go somewhere warm and different. Also it ended in sydney being only a short flight home. Not only this but having experience of carnival we liked the fun on board and laid back atmosphere and this ... Read More
We chose this cruise because we wanted to go somewhere warm and different. Also it ended in sydney being only a short flight home. Not only this but having experience of carnival we liked the fun on board and laid back atmosphere and this time lots of sea days because we needed rest. It began well enough with an unsolicited upgrade to a better cabin due to painting smells. We noticed straight away that, unlike every other ship we had sailed on, there was a lackadaisical attitude to hygiene with no visible hand sanitisers on the busiest deck nine buffet which also led out to the pools. After a search we found some of these at various decks hidden away round corners or empty. The inevitable began to happen with at least two thirds of the the passengers including myself and my partner catching a head cold or in my partners case, I suspect, influenza. by 10 days out.. After a complaint to guest services suggesting a public health issue may be arising, sanitizers appeared at the main restaurant but nothing at deck 9 where the trouble was. Excellent stage shows and a great comedy club. Very good meals at the main restaurant but dinner at the buffet on deck 9 was so-so in comparison with the lunch which was inexplicably very comprehensive. Service was excellent in parts and lazy in others Ports shore excursions were ok but the ports themselves were a bit boring. Exception was Komodo island which was great,and we would have gone with the ship tour if it had been available. We were obliged to find an alternative and did so quite readily along with many others. Cannot understand why the ship couldn't have done this better. Would go again but with wet wipes Read Less
1 Helpful Vote
Sail Date: June 2018
Reason for this trip - Komodo and my wife has been raving about her last trip. Staff the best of any cruise. Kitchen quality control woeful. - Mad hatter tea party, no coffee, sandwiches curling up - stale. Trout served as ... Read More
Reason for this trip - Komodo and my wife has been raving about her last trip. Staff the best of any cruise. Kitchen quality control woeful. - Mad hatter tea party, no coffee, sandwiches curling up - stale. Trout served as Barramundi. Dinner roles the stalest I have had anywhere. I don't think the Komodo Dragons would eat them!!!! Noted no bananas or peaches, pears, apricots. Pizza was pretty good. Snags & Pies excellent. Guys BBQ good for a change. Buffet, when tables cleared, were seldom washed. Maitre de excellent. Some entertainment - Brilliant, but 2 Hypnotists? Comedians rated from poor to excellent. Miss Houdini one of the best acts I have seen at sea. Needed indoor movies in afternoon. Kiwi cruise director: a breath of fresh air. Captains interaction with guests very good. No Orchestra???????? The pier farce at Kimodo Island was very disconcerting. Using ferrys to tender at Airlie Beach a great idea. Read Less
1 Helpful Vote
Sail Date: June 2018
To see 2 destinations we had not visited before. We had been to Singapore several times so there was not much for us to do. Embarkation was lengthy. The food on the ship was only average and if you wanted better food you had to pay a ... Read More
To see 2 destinations we had not visited before. We had been to Singapore several times so there was not much for us to do. Embarkation was lengthy. The food on the ship was only average and if you wanted better food you had to pay a lot for it. Beer and wine was very expensive and you could not take even 1 bottle on board initially. The main parts of the ship were kept very cold ( for whatever unexplainable reason). The balcony cabin was ok, but i doubt we will use Carnival again, they came a poor second to Royal Carribean. Hygiene could be improved, there did not seem to be enough hand dispensors.The boat is old and it shows in many places , perhaps if we had been on a newer ship the experience may have been better. Disembarkation wss quick as we carried our own bags. Read Less
3 Helpful Votes
Sail Date: June 2018
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food ... Read More
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food was good.. Loved having entertainment starting at 3:00 with 2 bands in Main Bar & having a afternoon comedian in "The Punchliner" on Sea - Days. Wish they change up the stage shows a bit... The customer service was great Bar staff; Waiters & room Stewards.. Carnival is renowen for this... The price of there cruises are very low, The drinks low also. unless you want a drinks package with other lines. The daily activities where great & Bad. They had a professor talking about the ports themselves (Culture, Food&Drink, History) eg Komodo Is & Phuket. The miss was the trivia (had too many people cheating) they policed it if they where giving away Alchoal etc. The Biggest issue was the age demo of this cruise 2000 above the age of 60 & only under 140 below under18.. Carnival is normally a family cruise line, this cruise looked more like a Princess. As one other cruiser just under 50 said 'looks like a boat going to heaven or a retirement village. Read Less
1 Helpful Vote
Sail Date: June 2018
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The ... Read More
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The embarkation was staggered. We selected a 1130 - 1200 slot but on arrival there was about a 60 minute delay. We went straight to lunch and by the time we had finished, our cabin was ready. The safety brief was held on deck 3 under the lifeboats in the 30+ c Singapore tropical heat. We were on the eastern side and I was glad we were not on the Western side. The brief was the quickest have ever experienced. The ship had just undergone a 2 week dry-dock. We had the same inside cabin on the way up and noticed that we had new carpets and shower curtains. In one of the drawers was the working clothes left by a Filipino contract worker who used the cabin during the dry-dock. The inside cabin, 6159, was a bigger size that the inside ones we get on Sun or Sea Princess. The shower was also bigger. The location was quite with little noise disturbing us. We had a fixed time late sitting and were placed on a 12 seat table. Most nights there was only a max of 6. Our waiters were great as was the course selections. Unfortunately, it was a rare to get a hot meal. There was plenty of entertainment offered and the highlight for us was the "Miss Houdini" show with the production cast members. Eli, the cruise director was always friendly and entertaining. The prizes handed out were much more than I have seen on our previous cruises with Princess and P&O. We even got a bottle of red wine and a bathrobe. The Monarch card room was very crowded with the library now incorporated. Many people coming and going and very few of them closing the door when leaving. We enjoyed all the ports visited and had a mix of private and ships tours. The procedure for tendering in Phuket was a shambles. Our group was called, but before we got to the tenders, another group from the other side was given priority, splitting up our group. When we finally got to shore, 45 minutes late for the stated starting time, the other 7 coaches had already left. We then waited another 30 minutes until the last of our group arrived to fill the last 2 coaches. Needless to say, we never made up the lost time. Rather than missing the jewellery factory, we missed the temple. Speaking to others on the other coaches, they all said the Temple was one of the highlights. The ships tour in Bali was excellent. We went to the twin lakes, Monkey forest had a great lunch and a stop at a Batik factory. I also purchased one of my favorite tropical fruits, mangosteens, at a local market. They were delicious. The service offered by all staff was excellent. We would defiantly cruise with Carnival again. Read Less
2 Helpful Votes
Sail Date: June 2018
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that ... Read More
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that was to be expected considering the need to completely replenish the ship and remove rubbish after dry dock.The visible enhancements after dry dock included some new carpet in some public areas, the new craft room "Soul Play", the new duty free shops, the new games and, apparently, new gym equipment...but I don't frequent such places. This is a cruise ! She also had a brand spanking new exterior paint job which, according to the captain, added 1 knot to the cruise speed. All the usual suspects are still there. Desi in the Empire Restaurant, great shows in the theatre, dirty jokes in the late Comedy Show and the Manila Band in the Red Frog. The crew were as friendly and helpful as ever and the buffet served the usual "delicacies". When you get on Spirit, you know what you're going to get....and you usually get it. It's pretty laid back, the Captain is very visible and approachable...as are a lot of the other Officers, including Duncan, the Hotel Director. The cabins are clean and well looked after, the meals in the Empire Restaurant are "nice", with the meat such as lamb shanks being standouts...as they are slow cooked. The entertainment in the Restaurant is now even more impressive...as new crew talent is continually found and groomed. Fantastic atmosphere. It's probably not worth going into Port reviews as they are rarely visited by this ship, but needless to say, if you get a chance to visit Komodo Island, do it. Airlie Beach and Gladstone were also surprisingly good. Darwin is Darwin and Bali is worth a visit for first timers. My only gripe with the cruise was the dirty external windows...especially in the buffet. They were grubbby from the dry dock and they didnt appear to be ever cleaned. What a waste of a great vantage point. All in all, a relaxing, value for money cruise. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose Carnival as we have cruised with them three times before. We chose this particular cruise as we were visiting friends in Singapore. We stayed there for six days before boarding. It actually seemed very disorganised boarding in ... Read More
We chose Carnival as we have cruised with them three times before. We chose this particular cruise as we were visiting friends in Singapore. We stayed there for six days before boarding. It actually seemed very disorganised boarding in Singapore. Usually we don't have a problem. Also a lot of problems with missed luggage and missing luggage tags (that were well attached to bags in a lot of cases we were told about). Don't know what the problem was but I suspect it was the handling in the port. As we didn't leave port until after 9:00pm that night (very late), and that was down to everything not being loaded on the ship in time, I would say the luggage problem was caused by the baggage handlers in port. Once we got on the ship we had to line up again. Cabin was good as usual. Plenty of room with our suitcases under the bed. I don't think the two weeks in dry dock weren't enough for what needed to be done. Our balcony had paint everywhere - on the floor and on the chairs. No care taken by the painters at all. No problems with the food. Dining room was great as per usual. Thee was a problem in the buffet with people taking up tables to play games, read books, use their computer etc. It was hard enough to find a table without these selfish people. Obviously lunchtime is busy. Why they can't use these tables out of the busy times? That is one of the biggest problems on board a ship I think. So many others complained about it too and said it happened on all ships. Must be fixed. This cruise, the entertainment was very hit and miss. There were a few wonderful entertainers in the theatre, and some rather pitiful. A lot of very disappointed people and a lot of complaints. All in all, we thoroughly enjoyed our cruise even with the above problems. Our next cruise is a Princess one so will be very interesting to compare. Read Less
Sail Date: August 2015
The ship was late getting to port from dry dock. Getting onto the ship in Singapore was a lengthy process just getting through the port process. We were held up for an extended period with no information as to why the delay. The gangway ... Read More
The ship was late getting to port from dry dock. Getting onto the ship in Singapore was a lengthy process just getting through the port process. We were held up for an extended period with no information as to why the delay. The gangway was very hot; water would have been nice. There were reports of heat exhaustion among some passengers. Apologies and an explanation came the next along a refund. The crew particularly the waiters and cabin stewards were excellent. The standard of the food on board was patchy and varied from excellent to just edible. There were lots of glitches with equipment on board like inefficient toasters, inoperable laundry equipment, faulty exercise gear and others. The accommodation was very good our room had just one issue, the air con was too noisy. We heard of issues with cabins from blocked toilets to flooding due to a burst pipe. Entertainment was from great to useless. As first time cruisers we had no benchmark to compare with but will cruise again with another cruise line. Read Less
2 Helpful Votes
Sail Date: August 2015
Don't get me wrong, most of the hardworking staff are incredible and want to make your feel as comfortable as possible however I am disappointed to say that Carnival Spirit has dropped the ball. There were flooded rooms, poor ... Read More
Don't get me wrong, most of the hardworking staff are incredible and want to make your feel as comfortable as possible however I am disappointed to say that Carnival Spirit has dropped the ball. There were flooded rooms, poor shower drainage, faulty air conditioning, banging balcony partitions, ridiculously long waiting times for shore visits and returning to the ship, the food was the poorest of quality and presentation I have ever encountered both on the sea and on land this resulted in passengers queuing for toasted sandwiches and fruit. Live entertainment was disappointing and at times made you squeamish with embarrassment. Not all of the facilities were working and after the refurbishment there is still no shade for the kids swimming area, where there is little else for them to do but swim, this is important guys! We met so many lovely people from across Australia and unfortunately will never see them on a Cruise again as a result. Carnival Spirit, this was not a result of the recent attempt at refurbishment in Singapore, this is a clear lack of desire for an enjoyable experience and poor planing and preparation on your behalf, not only have you earned a poor review you have now lost a Gold member. Read Less
2 Helpful Votes
Sail Date: August 2015
The cruise was Singapore to Sydney. After refurbishment shouldn't have been put back into service. Took 6 hours to board know one new what was going there was no communication. Luggage wasn't delivered until after 10.30. Carpets ... Read More
The cruise was Singapore to Sydney. After refurbishment shouldn't have been put back into service. Took 6 hours to board know one new what was going there was no communication. Luggage wasn't delivered until after 10.30. Carpets were wet, some cabins had no water, there was no power to some parts of the ship, the ship was losing water for a few days. launderies not working. Couldn't access on board account information. Didn't have ingredients to make some of the cocktails. Food in the dinning room an bistro very disappointing, especially having when you brought spealitity coffee an wanted a cake you had to pay for it. There was no where to get morning or afternoon tea. Staff were very very good nothing was to much trouble for them. Wouldn't recommend the ship to anyone Read Less
2 Helpful Votes
Sail Date: August 2015
4 hour delay for boarding, left waiting in hot terminal, no water and over 2000 people. No communication. Tender process was terrible, people missed their tours due to lack of organisation and communication from staff. No water in ... Read More
4 hour delay for boarding, left waiting in hot terminal, no water and over 2000 people. No communication. Tender process was terrible, people missed their tours due to lack of organisation and communication from staff. No water in pools, spas or waterslides for 2 days. Ship was filthy from day 1 to last day. Constant upgrades being worked on during whole cruise. Sushi bar opened in last few days, jims bbg didnt open at all, some deck areas closed until disembarking day. Food in empire was good, food in la playa was very mediocre at best and unsafe (in our opinion) at worse. Food kept during service, barely warm. If you font like chinese or indian or greasy food then you are out of luck. Deck chairs on serenity deck are mouldy and very dirty, tours cancelled but not notified until late night before when all suitable tours booked out. They ran out of arts and craft supplies after 4th day. Shows are very very poor quality compared to p&o cruise 4 years ago. Hypnotist who couldnt hypntise anyone, magician whose biggest trick was to remove someones watch and link 3 rings, On one of thevtenders at yorkeys knob when the seas were getting rough, the driver thought it would be fun to try to race another tender boat to the ship, children were screaming and crying, an older man fell off the seat and i banged my head hard against the side, some were vomitting. My good dressed was ruined when i hung it in the shower to steam creases out and rusty water dripped from rust spots on ceiling of shower, We had to do maintenance on bathroom door ourselves as the door was too heavy to open, after adjusting struts it was ok, we tried contacting customer services but after 5 attempts we gave up. Very little variety of activities to do on board, plenty of trivia but jot much else. We contacted carnival whose response was basically we will pass on your comments. We will never cruise with carnival again. Read Less
1 Helpful Vote
Sail Date: August 2015
To stand and wait over 4 hours in the heat without water, food or seating to get on board was not a good start, Carnival then refunded 25% of fare, okay fair enough. Then to get a cabin where the kids running through the ship all night ... Read More
To stand and wait over 4 hours in the heat without water, food or seating to get on board was not a good start, Carnival then refunded 25% of fare, okay fair enough. Then to get a cabin where the kids running through the ship all night and jumping on the deck above our cabin so that we couldn't sleep, kids yelling in your door in the middle of the night! Balcony dividers not anchored, no sign of cabin steward for 2.5 days, couldn't turn air cond up and nearly froze for first 2 nights! Couldn't get a biscuit at 11.00 a.m. - buffet closed - had to go and buy a biscuit - never been on a cruise where you couldn't get any food you want for 24 hours - tried one afternoon at about 4.00 p.m. for fruit - again - buffet closed! Finally when we asked to get off the ship halfway as we hadn't got any sleep, they found us another cabin! Amazing! The ship was filthy and our cabin not better - came out of dry dock and workmen had been using the cabins, which hadn't been cleaned. Shuttles in port - you had to pay for, food at buffet in evening very limited. Not enough self serve laundries and in fact one was out of order. Would never go Carnival again - we have cruised with Princess many many times and will never stray again! The children on the ship should be supervised, they should not be allowed in dining areas without shoes, hats on, and running! Caveat emptor - let the buyer beware! Read Less
Sail Date: August 2015
As indicated in previous reviews about the Spirit cruise from Singapore to Sydney - complete debarcle on embarkation at Singapore - due to partial re-fit and late arrival of boat to dock. Carnival's initial use of this cruise terminal ... Read More
As indicated in previous reviews about the Spirit cruise from Singapore to Sydney - complete debarcle on embarkation at Singapore - due to partial re-fit and late arrival of boat to dock. Carnival's initial use of this cruise terminal and obvious lack of pre-planning or preparation on scoping the venue and available facilities for video/audio communication (was none), suitable seating and failure to utilise available technology such as text/email to forewarn passengers of expected delays. Extremely poor management of issue on site and exposure of aged/infirm/very young to health/safety risks through long embarkation process. After boarding subjected same passengers to further distress/discomfort with safety drill out on open deck in high temperatures. After finally setting sale it was obvious the vessel had not been commissioned properly after work was done with passengers reporting numerous issues; toilets; cleanliness; flooding; no hot water etc litany of issues. Also as indicated on board activities and entertainment was mixed and generally fell short of the mark in a subjective judgement. eg 2 hypnotists within a few days of one another (one was bad enough). Food was also a bit hit and miss - passing completely on the buffet scrum that is the Lido deck in favour of the Empire dinning room - some really nice meals, a couple excellent but also a few pretty ordinary ones, Nouveau fine dining for another $40/head turned out to be pretty nice for entree and mains - deserts fell away but excellent mains. Issues with ship organised tours in planning and processing. To Carnival's great credit and foresight - a substantial cost refund was quickly offered by way of acknowledgement and recompense for actual and anticipated short comings - thumbs up to this and smartly played. There were quite a few justifiably disgruntled passengers. The company's biggest and best asset rose to the challenge and starting from a very unenviable position the staff on board rallied around the disaster with outstanding levels of service across the board and in interactions generally. High praise and acknowledgement to the staff. Given the considerable difficulties experienced due to a number of factors and poor management by Carnival - the overall experience was not completely lost and there were glimpses of sunshine and blue sky enough for the cruise to still offer relaxation and enjoyment. (feedback provided to Carnival). Unfortunately - the experience has greatly dampened any growing enthusiasm we were building for this type of holiday - unlikely there will be a return opportunity with this line. Read Less
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