1. Home
  2. Cruise Lines
  3. Carnival Cruise Line
  4. Carnival Cruise Line Cruise Reviews
Cruise Ratings
471
366
237
128
Sail Date: January 2015
This was our 9th cruise, 8 on Carnival, first on the Pride. Sometime when I read previous reviews, I wonder if we all were on the same ship. Received a special promotion from Carnival for $100 balcony rate on select cruises in December ... Read More
This was our 9th cruise, 8 on Carnival, first on the Pride. Sometime when I read previous reviews, I wonder if we all were on the same ship. Received a special promotion from Carnival for $100 balcony rate on select cruises in December & January with $100 room credit. Booked an extended balcony on the Panaroma deck leaving on 1/11/2015. Live in Tampa therefore the Port was convenient. Went with another couple who paid about $1,700. On the boat within 30 minutes and the room was ready to drop off our carry-ons. Sail away was OK but missed the steel band. First time on the Pride but have been on the Legend (small class) 4 times so kinda remebered on how to get around the ship. We did "Anytime Dinig" for the first time and it was a great decisioin. Only one time did we have to wait 5 minutes, rest of the time right in. We like the waiter team and we seat in their section each time just like assigned dining. One thing about Tampa is sailing under the Skyway Bridge at about 6:30, great view as you think the ship is going to hit the bottom of the span. I am 66 and rest of our party at in their late 50's. School is in session so not too many kids on board. Large number of seniors. Loved the piped in Music on the ship. Heard some country, classic rock & roll, Buffet, Beach Boys etc. (last cruise out of Miami was all Latin & Sausa, which I understand but it got old) There were no "major" lines at anytime unless you wanted "eggs made to order". Always found a clean table and maybe not always "window side". Went to Guest Services twice, one to open our adjoining balcony door and the other to get two decs of cards doing a sea day. Both time there was maybe 1 or 2 people ahead of us. One of our party is deaf so we did not see any of the shows. Like a previous reviewer, do miss the illusion type acts. Music on board consisted of this 6 piece band which was all over the place and with "Steve Tyler" wanta be lead singer. Piano bar singer I thought was OK but the rest of the group gave her a thumbs down. Be prepareed if you do not participate to be "Don Rickled". Room Steward was the best we had in about 4 years. We acturall saw her and she knew our names on first meeting. AC worked fine Ship was in no better or no worse than other ships in this fleet. Salt water does a number and in each port the crew was scaping and painting. Did not find anything broke an housekeeping was waht one would expect with 2,200 guests on board. Food - Anything dining is the way to go. Food in the dining room was average to occasionally good and as expected. One of our party tried the "Award winning" fish dish one night and stated he was surprised how good and favorull it was. This guy knows his fish and is picky. Has the same waiter team each night who were good but a couple of times appears to be overwhemmed. Buffet, welcome to Golden Corral. Wife loves the new Burrito bar and we all liked Guy's Burger joint. Did the Bunch on the firsat seaday. It was good but not as good as the one we had on the Breeze in the fall. Order a "spicy" Bloodly Mary and it was HOT! Casino - Did seem to have as many slots as other ships. Did hit for $1,000 on the Wheel which gave about half back by the end. No problem getting drinks even after hitting the "free drink" point level. I always tip so I always had 1 drink and 1 coming. Himmler in the casino made sure I always had a drink. I am not a "High Rollar", I ended yp with about 2,700 points while I saw other cards with 30,000 points. Do miss the live entertainer in the casino and the late evening snacks. Smoking - I am a smoker but was able to adjust to the new rules. Located the smoking areas on ship and used them when needed. I have to admit to "vaporing" on my balcony a couple of times. Ports - I did write a Port review but if like like the beach and drink please check out Costa Maya for a grear deal. In closing, were there items which could be improved, probably but had no real issues wqhich I could not adjust to, a cruise is what you make out of it. I know the goal is to make every Guest feel special but you are just one of 2,200. Enjoy the time and make the best you can by relaxing and turning the world off for 7 days. Read Less
Sail Date: September 2014
We just returned from 5 days on Carnival Liberty to the Bahamas. Overall it was a great time but a few snags along the way. The Good Friendly staff, good food, the Alchemy bar fixes wonderful unusual drinks. I recommend the cucumber and ... Read More
We just returned from 5 days on Carnival Liberty to the Bahamas. Overall it was a great time but a few snags along the way. The Good Friendly staff, good food, the Alchemy bar fixes wonderful unusual drinks. I recommend the cucumber and the gunpowder drink. We had an aft balcony which was plenty room for a lounger as well as chairs and table. Tender boats to Half Moon Cay were a nice quick trip. It is a beautiful beach. Nassau was very nice. I went on my own on a walking tour and saw plenty of nice features. Atlantis casino was a long walk to get to and everyone I spoke with said they lost money. Corey the Cruise Director was wonderful. He was open and accessible and hung out at Alchemy bar one night mingling with the guests. Rodney the cabin steward was excellent as was Tatyana, Anna and Parvis in Alchemy Bar. We met lots of people and made new friends. The Bad When first boarding we asked for the restroom; we finally found it after asking a third employee. We went to the atrium bar to buy the booze program. The woman said talk to the other woman at the other end of the bar who then told us we had to get in a long line and do it. Shouldn't a bar person know the procedure? There are not enough restrooms, they are not always in the same spot from one deck to another: one deck has men on one side, women the other side; another deck has both on one side. Plus they are poorly marked. When we discoverd that our restaurant was on the forward of the ship we asked if we could be transferred to the one aft. They said only if we changed to set dining time so we stayed with it. However to get to the entrance, one had to go up one level and then down to it so it was a challenge every time. On the second day we went for brunch and was told it stopped at 1pm. It was only 5 after 1. For folks who operate on Central or other time zones, that is too early. 2pm would be better. The A/C on my deck never worked properly and it was clammy and hot often. Other parts of the ship were frigid. The hallway on my deck had spots that stank of mold/mildew. The Can't Be Helped. Aft balcony was such a loooong walk to most places--Serenity was on the far forward end. O well, the aft pool and hot tubs were never too full. It was hot and humid 24/7. I didn't think it could get worse than the Deep South but it was. And it rained often. There was a constant engine vibration I could feel in the cabin but soon stopped noticing it. Overall a great time and we are already booked on the Pride for next year.   Read Less
Sail Date: February 2014
We are a married couple who decided to take our 18th cruise out of Charleston on the Carnival Fantasy. We drove from Atlanta to Charleston and spent the night at the airport Hampton Inn. The hotel was very nice and a short 15 minute drive ... Read More
We are a married couple who decided to take our 18th cruise out of Charleston on the Carnival Fantasy. We drove from Atlanta to Charleston and spent the night at the airport Hampton Inn. The hotel was very nice and a short 15 minute drive to the port the next morning. The port of Charleston is a little different from most ports because it is an old, small one level cruise terminal near the historic downtown area. The terminal is so small that the same area is used for luggage claim and registration, so they have to totally finish with debarkation then redo the terminal for embarkation. Parking is in old warehouses, but is secure and protected from the weather. When you arrive you drive through a serpentine path with different stations for document checks, parking payment and luggage drop off before being directed to the warehouse for parking. While it sounds difficult, it was very efficient. We took my stunningly beautiful young wife’s car, which has handicap tags, so parking was free. Normally parking is $85 for a 5 day cruise. We arrived about 11:40 AM and they started checking documents just a few minutes before noon. After parking it was a quick shuttle ride to the terminal. Registration was quick and we were on the ship by 12:30. We are platinum, so our cabin was ready for us. We dropped off our luggage and went to lunch. The Carnival Fantasy is Carnival’s oldest ship at 24 years, but it has been meticulously maintained and is in like new condition. Everything in the ship looked like it was new and was in top operating condition. In fact, the carpet in our stateroom looked brand new. We were in cabin U88, which is a suite with a balcony. The cabin was spotlessly clean, bright and inviting. This cruise had 2 ports: Nassau and Freeport. We spent a little time shopping and had lunch in Nassau. At Freeport we took a taxi to Port Lucaya and did some shopping. I was pleased to see there is now shopping and restaurants at the port, with more construction underway. There is so much available right at the port that I do not see a reason to go to Port Lucaya for shopping on future visits – many of the same items were available right at the port. This cruise had two sea days, and there was a plethora of activities, with something for everyone. The entertainment staff seemed to be everywhere ensuring everyone had a good time. The food onboard was outstanding. While the Lido buffet is smaller than on some of the newer ships, there was a good selection of food and the hot food was good and hot. The Mongolian Wok was popular for lunch, but the line was never too long (usually a 5 minute wait) and the food was excellent. My stunningly beautiful young wife has some food allergies, and it seems like the entire food and beverage department went out of their way to ensure she had great food that she could eat. For example, she cannot eat many of the desserts, so the hostess asked the chef to prepare a special dessert for her each night, which she totally enjoyed. Everyone we encountered on the ship was pleasant, helpful and fun. The Carnival Fantasy has a genuinely happy crew, which is a testament to the senior officers. Among this stellar crew, there are a few individuals who stood out: Bernie, our Team Head Waiter in the dining room. He took my stunningly beautiful young wife’s food order for the next night to accommodate her food allergies. The chefs prepare food for folks with allergies in a separate area of the kitchen to ensure no cross contamination. This made extra work for Bernie and his team, but they maintained a very high level of service, and my stunningly beautiful young wife was always served with the rest of us at the table (table of 10). Natasha, the dining room hostess. She took my stunningly beautiful young wife’s dinner order the first day during the dining inquiries time (a good time to inform the staff if you have food allergies) and noticed that she did not order a dessert due to her allergies. She worked with the chef for special desserts every night that were delicious. Simply amazing customer service. Napassaporn and Supawadi, the staff at the Bistro coffee shop. We went to the coffee shop once or twice a day, and these two are amazing. Efficient, friendly, and with an incredible memory of what we ordered. They would be waiting on the customer ahead of me and take my order non-verbally, literally serving two different customers at the same time. Wally, the assistant cruise director. He was engaging, friendly, funny, high energy and memorable. A true pleasure to be around. He has a great future with Carnival. Jocelyn “Shorty” Blandford, the cruise director. Shorty may be diminutive in stature, but she is big on fun. She has a great stage presence and uses her high energy brand of fun to make the cruise more enjoyable. We saw her often around the ship, always cheerful and smiling, very accessible to the guests, ensuing everyone had a great time. We have cruised with her before when she was an assistant cruise director, and we are very pleased to have her as cruise director on our cruise. Debarkation was smooth and efficient. It appeared that a lot of folks did self debarkation, so there were fewer bags for zone debarkation. As platinum we had priority debarkation, which was a breeze. They took folks with disabilities down the elevator, avoiding the long ramp, which was an unexpected courtesy. Customs and the shuttle back to parking was quick and we were on the road before 8:30 AM. In summary we were very satisfied with this wonderful ship and wonderful cruise. Read Less
Sail Date: April 2013
I chose the Carnival Liberty based on the price, the ports, and the good reviews received on cruisecritic. I will admit that I was very wary about cruising on Carnival but, now, I don't where Carnival got its negative reviews. I ... Read More
I chose the Carnival Liberty based on the price, the ports, and the good reviews received on cruisecritic. I will admit that I was very wary about cruising on Carnival but, now, I don't where Carnival got its negative reviews. I thought that everything was as good if not better than our previous cruises. I booked two pre-cruise hotels from priceline.com. We live ten hours away from Miami so we opted to travel to Orlando and visit Downtown Disney. We stayed at the Doubletree By Hilton Orlando At Seaworld. What almost turned me off to priceline was when I called the hotel to request a non-smoking room, the operator told me that I had to call priceline for my requests. I did, and the priceline operator said that if I wished to specify a non-smoking room, that I should have used their regular online price instead of the name your price option. I let it go and decided to do just but with another online travel service. When we arrived at the hotel however, the nice gentleman at reception asked me if I had requested a smoking room and two beds. I said, no that I would prefer nonsmoking and one bed. And that is what we got! We paid $75 for a truly beautiful room. That night, we went to a wonderful burlesque comedy dinner show called Treasure Tavern. The food was good and the show was great! We then went to Downtown Disney where we window shopped and listened to outdoor entertainment. The next morning we drove to Fort Lauderdale to stay at our next pricelined hotel, Ocean Sky Hotel and Resort. The only thing that I was looking for in Fort Lauderdale was an affordable hotel on the beach. We paid $99 for this hotel. It was older hence the cheap price. The hotel rooms need serious updating and the bed was very uncomfortable but the hotel fit my needs to be on the beach so that I could look for shells. I fail to mention that I had to pay parking for both hotels but I think that is par for course nowadays. We got up the next morning and drove the short way to the Port of Miami. We arrived around 10:30 and parked in the parking garages at the port. It is worth it to me to have my car right there at the port when I get off the ship. But for that privilege, it costs us $20 a day. I will say that the Port of Miami is easier to get into than Port Everglades. At Port Everglades, you had to show your boarding passes before you even permitted entry into the port. At the Port of Miami, we just drove in. We purchased FTTF and boarded right after the wedding parties and all the Carnival Priority Clubs. We were in our rooms by 11:45. We were there so early, we didn't need the FTTF to get on early but it was nice to get to our cabins and put down our things! Our luggage was delivered early that afternoon. The Carnival Liberty is a beautiful ship that has been well maintained. After all the sedate cruises on MSC and Princess, the decor did come off as a little more festive and bright. We had a 4J cabin on the Empress Deck. I had researched to find the quietest deck, and we were not disappointed. The 4J cabin is an interior cabin that features a picture window with no view but plenty of light. We loved it! I never travel without a scopolamine patch so if there was any motion because of the location of this cabin, I did not feel it at all. My husband who rarely get sicks, did not feel any motion either. We had the best sweet lady who was our room attendant. I cannot remember her name (sorry!) but she was simply the best. She always met us with a greeting and a smile on her face. The food is truly a blur. I don't know how anyone could go hungry aboard the Carnival Liberty. There were so many different options for meals. We tried them all and always found something to love! We had Your Time Dining. I almost didn't try this because I heard about the very close dining of tables for 2's, the impersonal service, the wait time and the slow wait service. We didn't find any of that to be true. Well . . . except for the tables for 2 . . . they were close but I didn't feel like they were that close. When you check in for Your Time Dining in the beautiful Golden Olympian, you are asked for your room number which generates your name. The wait staff uses your name the entire service. We never had the same wait service but we found all to be genuine, friendly and helpful. We found Your Time Dining to be a pleasant experience. We went to all the shows. I found these shows to be better than most of the cruises than we had been on before. I thought that the cruise director, Karl, the entertainment team, singers, and dancers to be fun and energetic. The theater is truly spectacular with great seating! My husband and I don't drink but we never felt bothered by the waiters. We were asked once wherever we went, and then, never again. Picture folks were everywhere, but again, we didn't feel bothered. We snorkeled at all of our ports. We always carry our own snorkel equipment (masks, fins, and snorkel vests) and always book excursions before we leave home. In Cozumel, we booked an excursion with CozumelH20 that was cancelled because of high winds. We went on to snorkel Dzul-Ha Reef at Money Bar. This excursion cost us a taxi ride plus our drinks and snacks. I always love the crystal clear pictures that we get at Dzul-Ha, however, you must watch out for the currents. In Belize, we booked Sun Kissed Goffs Caye Beach Break & Snorkeling Excursion through Island Marketing. This is one excursion that I wished that I had booked through Carnival. It took 30 minutes to tender to Belize, then 30 minutes to tender to Goff's Caye, then another 30 back to Belize, and then 30 to tender back to the Liberty. If I had booked through Carnival, we would have tendered directly to the snorkeling spot from Liberty and then, directly back to the Liberty. Goff's Caye is not available through Carnival, but I think that there would have been one that I liked as well as this one. When we got to Goff's Caye which is very beautiful, my husband and I decided not to snorkel due to the dangerous conditions caused by the high winds. The staff from this excursion were friendly and helpful, but I do wish that we had taken another excursion. In Roatan, we booked the Bananarama Beach Package for $35 each. This package included taxi to and from the cruise port, a beach chair, and a welcome drink. We snorkeled the beautiful reef at West Bay and took many pictures of coral and fish. This is the second time that we have used this excursion. I also walked to the right of Bananarama for about a quarter of mile and found Karma Jewelry. Karma Jewelry is owned by Miss Karla who makes beautiful handmade silver jewelry. I purchased a beautiful sunburst pendant. In Grand Cayman, we booked Fat Fish Adventures for a four-stop jet ski tour. Ryan was the best tour guide! He took us to swim with the sting rays, took our pictures with the sting rays, took us snorkeling at the prettiest live reef that I can remember in recent history, took us to find star fish, and then took us through the mangroves. Ryan let us take us much time as we wanted at each of these spots! I still can't get over how beautiful the reef was! I highly recommend this tour! The FTTF that we purchased was worth the price alone when we had to tender in Belize and Grand Cayman. It also served well when we ready to disembark. We were the first off the ship and through customs in no time at all. We will be cruising with Carnival again because of the friendly staff, good food, great shows, and beautiful ship! Read Less
Sail Date: September 2011
My wife and I just returned from a 4 day Bahama cruise aboard the Carnival ship Fascination. We are experienced cruisers and our expectations weren't high for this older ship, going to ports we have visited numerous times. We ... Read More
My wife and I just returned from a 4 day Bahama cruise aboard the Carnival ship Fascination. We are experienced cruisers and our expectations weren't high for this older ship, going to ports we have visited numerous times. We were pleasantly surprised as we found the Fascination to be in excellent shape with a solid management team and crew. The Food - It's not the quality and variety of year's past, but all in all, we had a good experience in the dining room. Claudio, the maitre d and staff made dinner time enjoyable. The weakest area seemed to be the lido buffet - especially breakfast. There is no good reason for sub-par pancakes and waffles. The Entertainment - Jen, the cruise director from Liverpool can be a tad bit grating, but she does a very professional job. The variety shows were extremely well produced. The dancers were exceptional. Lead vocalists somewhat lacking, but both productions were most entertaining. The Comedians were ok with Tom Foss putting on a good adult show. The live show band was top rate and Superstar live karaoke was a lot of fun. THE SHIP - Carnival maintains their asset well. We found everything shined and polished. Comfy beds/linens and a really good shower. Access to and from the ship was without hassle. With luggage in tow, we left the Fascination by 9am and were at the airport by 10am. Considering the price, I don't know of a better vacation value. David W. Cincinnati, Ohio Read Less
Sail Date: August 2011
DH and I wanted to do something special for our Anniversary as well as trying a Cove Balcony so we chose this cruise. We are experienced cruisers but for our style cruising we made a few mistakes. Mistake number one - We got the ... Read More
DH and I wanted to do something special for our Anniversary as well as trying a Cove Balcony so we chose this cruise. We are experienced cruisers but for our style cruising we made a few mistakes. Mistake number one - We got the last Cove Balcony and it was under the galley. The noise was incredible all day and most of the night. The Cove Balconies themselves are an echo chamber conducting sound down the whole side of the ship. We liked the position of the Cove Balcony close to the water but don't plan on getting any sleep unless you have ear plugs. The galley above us was so noisy we couldn't tell if some noise came from next door cabins. We could hear the screaming kid across the hall for a week as well as kids wandering the hall at all hours. Mistake number two - Was taking a cruise when the kids were still out of school. We were told there were over 1500 kids on board and over 1000 of them were under age 14. During the safety briefing, the ship announced curfews for kids and the need for parental supervision. I never saw anything enforced. For a week we dodged running kids wielding ice cream cones. We watched kids get food on the buffet and put it back. We watched boxes of cereal fall to the floor and be put back for use by crew as well as passengers. Big hint, if you eat boxed cereal on board any ship don't carry it to your table in your cereal bowl! One evening at 10:45 pm I decided to go to the Lido for a snack. When the elevator came down three children age 6 and under were on the elevator alone. Two of the boys were trying to pull the third one off the elevator while he was having a tantrum. No parents in sight. As I arrived on the Lido, young children were roaming all over. Unsupervised children were in the aft pool. I saw one boy with this mouth on the cream machine feeding himself directly sans bowl or cone! Gangs of teenagers were everywhere. DH and I were horrified to see a teenaged boy licking a pudding dessert out of the bowl, who needs a spoon! DH and I were exhausted after a week of hiding in our stateroom from screaming and unruly kids! Mistake Number 3 - We were wait listed for anytime dining but got stuck with Late Fixed seating. For health reasons we can't eat a heavy meal that late at night so all our dinners except for one were on the Lido. For the most part the food was as good as you would get in most hospitals! We had sandwiches and pizza a couple of nights. During lunch the Pasta Bar was good, the Burrito Bar was OK, the BBQ on the Lanai was OK, the Wok was OK, and the grill was OK. Pizza and sandwiches were good. Chef Art's ($30 up charge) was excellent. Breakfast was awful. We ate cold cereal and noticed many people doing likewise. Reminder, don't put the boxes of cereal or cartons of milk inside your bowl to carry them to the table. We reported seeing the dining room staff replacing milk and cereal that had been on tables or the floor to the supervisor and he said they should know better and would remind them not to do it but days later they still were doing it. The shows were good. We went to two song and dance shows and one comedy show and enjoyed all of them. Overall, we found that Carnival Dream was too big with too many people and way too many kids for our taste. We did not see one case where Carnival enforced any of their own rules. There were some responsible parents and some well mannered children but overall it was a chaotic cruise with parents turning their little monsters loose on everyone else. Read Less
Sail Date: December 2009
Quicky as this is not part of my review...I first booked this cruise last June. Thinking I needed surgery and not being able to find out for sure before I entered the %100 percent penalty phase (no insurance..that'll teach me!) I ... Read More
Quicky as this is not part of my review...I first booked this cruise last June. Thinking I needed surgery and not being able to find out for sure before I entered the %100 percent penalty phase (no insurance..that'll teach me!) I cancelled and THEN learned I didn't and - determined to go - I rebooked a few days before sailing. I had originally booked with an online agency and I was VERY happy with how they helped me thru the cancellation process but when I went to rebook I found the cabin/category available thru Carnival so I booked with them. Now for the cruise!! We arrived about 10:30 and were able to enter the parking facility right away even thought there were still previous cruisers still leaving (I think it was Mobile where we had to wait till everyone had left before we could enter?!) It cost $80 which we paid in cash and there was an attendent there to feed our money into the machine and tell us where to head. We dropped off one suitcase and then drove up a couple of levels and parked near the elevators. All went very smooth. Once inside it took about 30 minutes in line to get through the security check and then we were directed (after a photo) to sit and wait till we could board. What we didn't know - and weren't told! - was that someone was standing off to the side giving out #'s to board by. So we ended up with a higher # than we'd have had if we 'KNEW' right off. We probably waited an hour to board but that was fine. All in all, a good process. After lunch on the Lido deck we went to our cabin. We were very surprised by the size and pleased with the location even tho it was all the way in the front of deck 10. Before this becomes a true novel, I want to say that we were well pleased with this trip. It's a beautiful ship and the food was good in all venues. The CD was a 'hoot' and we enjoyed listening to him 'whenever'. We enjoyed all the shows and especially the magic show. HOWEVER, we were 'straight on' in the theatre and our DR tablemates were on the side and saw all their 'secrets' which, to me, would take away all the fun and the 'wow' aspect. We did the self debarkation which went smooth too. I would definitely sail on this ship in the future. Read Less
Sail Date: December 2009
We booked the Dream's "Inaugural" Caribbean Cruise well in advance, and in all fairness to Carnival, we received an excellent upgrade, ending up on Deck 9. The stateroom was in a most convenient location with easy access to ... Read More
We booked the Dream's "Inaugural" Caribbean Cruise well in advance, and in all fairness to Carnival, we received an excellent upgrade, ending up on Deck 9. The stateroom was in a most convenient location with easy access to the Lido (Gathering) restaurant. The Cruise Director and staff totally succeeded in making the touted Inaugural Cruise a non-event. A great opportunity was lost here. It should be understood anyone who reads this review that my mate and I are veteran cruisers, having cruised on HAL, MSC, RCI and others. Also the reader should know that this was our 18th cruise on Carnival ships out of a total of 42 cruises. We were told when we arrived at the Canaveral guest waiting area that there were over 600 "Platinum" guests to board. Boarding the ship went smoothly and was surprisingly early, considering the ship's capacity. As usual, we found no fault with the staff and the service was up to par with one exception, a deck hand who was permanently in a snit and encountering something like this is extremely rare. The berths were comfortable as would be expected on a new ship. Okay, that's the good part . . . now we'll proceed to "tell it like it was." As the ship was built on a Conquest Class platform, most inner spaces, theater, shops, bars, etc were about the same as the Carnival Glory. However the weather decks were another story, with many innovative features which we had not seen on other ships. Some of these were good, and some were abominations. Lets take the Serenity deck . . . a very big disappointment for us, as the seats, lounges etc. appeared to be designed by the Marquis de Sade, not very subtle instruments of torture for those who were seeking quiet and comfort. The on deck experience. The fluorescent rail deck lighting was arranged as to blind anyone who came on deck, destroying any possibility of any viewing of a night sky or other ships around. These lights could have been adjusted (three set screws) so they shone on the deck and not up into guests eyes. The jogging track was plain linoleum deck covering with no cushioning, and the "teak" decking was printed on the deck covering as well as the jogging trck. Traditional teak decking was very rare. The deck lounges were generally comfortable. There was a power failure and there were people trapped in elevators, air conditioning was down, and this seemed to last just short of an hour. Fortunately we were taking a siesta in our stateroom, and were only inconvenienced by "Todd's" many announcements (piped directly into thestateroom speakers) reassuring those trapped in elevators that they would be out soon. Of course, the biggest fiasco was the cancellation of the San Juan port of call. The Captain decided that the ship could not be docked without damaging the lifeboats, and the ship just held position a couple of hundred yards off the piers while final decisions were made. Note that the ship's design is very "hippy" with the lifeboats and Deck Five extending out from the sides of the ship. Pretty dumb design if you ask me. I did look at San Juan on Google Earth and noted that in the image that a Carnival Conquest-class ship was docked in a space that was unoccupied while we waiting around. This was an inexcusable fiasco. The food was so-so, most of it was supplied by Syco's, and monotinous. The deserts were not unlike plastic food, and getting hot food was just about impossible except for the Pasta Bar as we did get one hot meal there. The Welcome Aboard and Repeaters parties were a total failure. Offing a dollar off on drinks is a total insult. The changes instituted in these two events are totally negative, it's getting to the point there either event is not worth the time it takes to attend. Summing up, we would never cruise on the Dream again, and we'll be cruising on HAL and RCI for a while. Carnival ain't what it once was! Read Less
Sail Date: June 2009
 My wife is 63 and I'm 66.  We have cruised several times before - the last time on the Glory in 2008.  We've cruised the Inside Passage twice (NCL Spirit and NCL Star) and enjoyed both of these.  We booked several months in ... Read More
 My wife is 63 and I'm 66.  We have cruised several times before - the last time on the Glory in 2008.  We've cruised the Inside Passage twice (NCL Spirit and NCL Star) and enjoyed both of these.  We booked several months in advance with Ashley at MOAA, and booked our excursions with CCL after comparing prices and finding very little significant difference. We flew Delta from Atlanta to Salt Lake City to Anchorage on Monday  the 15th.  We used FF miles and booked Business Class the whole way.  A good breakfast on one flight and a decent lunch on the other.  We arrived in Anchorage at about 2:15 pm, and the view from the plane was gorgeous as we approached.  The sky was nearly clear of clouds, and my wife got beautiful phone pictures of the glaciers. We got a cab and proceeded to the Westmark downtown (it's where the Delta flight crews stay).  The cost of the taxi with 20% tip was $23.00.  We have a friend who lives in Anchorage, so we took her to dinner, and she drove us to several of the sites around the city.  On the drive we saw 4 doll sheep (two within 30 feet) and a cow moose less than 100 feet away in a bog area.  We finally got to sleep about  4:00 am Atlanta time (midnight). On Tuesday, we rented a car from Avis - pickup point was 4 blocks from the hotel.  The Camry was comfortable and roomy for our planned trip to Seward.  The drive was beautiful along the Turnagain Arm and through the mountains.  We stopped at Portage Glacier and Exit Glacier before arriving in Seward.  We had lunch in town - we had never had rockfish before and it was great.  At 3:30 pm we boarded a boat with Renown Tours for a 3-hr nature watching tour.  We got beautiful pictures of the Bear Glacier (mammoth), whales, puffins, sea otters, sea lions.  We've never seen so many birds in one place.  The captain was very informative and funny on the trip.  We picked up some wine at the Safeway there for onboard, and then drove back to Anchorage and crashed for the night. Wednesday morning, we had breakfast in the hotel and walked around downtown Anchorage, hitting all the souvenir shops.  Alaska Cruise Transfers and Tours picked us up at 12:30 pm for the drive to Whittier - the cost was $45/person and had a wonderful narrative along the way.  We had a 30 minute wait at the tunnel, and arrived at the pier at 3:15 pm.  It took us about 20 minutes to get onboard, and our luggage arrived at the door 15 minutes after we did.  We had a balcony cabin midship on the port side Upper Deck.  We went to dinner at about 7:00 pm and were seated immediately (anytime dining).  They asked if we would mind sharing a table, so we sat at a table for six - no one sat with us and I had definitely showered that day.  The meal was good, and the service was excellent (each meal in the dining room we asked to share a table - it was a wonderful way to meet new people each time we dined).  We went back to the room and sat on the balcony relaxing.  The tunnel was closed for 1.5 hours due to a motorcycle wreck and there were delayed arrivals, so the ship didn't sail until about 10:15 pm. Thursday was College Fjord and a sea day.  Beautiful scenery.  Dinner that night was cruise elegant, so I wore a coat and tie and my wife dressed fittingly and beautifully.  We noted  that many men wore just dress shirt and tie - some wore jeans.  Also, cowboy hats in the dining room really turn me off. Friday we arrived in Sitka.  We had not been there before.  The tenders seemed to take forever to get from ship to dock.  It was an interesting town.  We walked the town and saw the major attractions in town, and then decided to walk to the Raptor Center.  On the way, we went in a beautiful little church (St Peter's by the Sea),  had beautiful views of the Spirit through the harbor, stopped at the fish hatchery, viewed the totem poles, walked through the National Forest, and arrived at the Raptor Center.  Worth the price of admission.  What these people do for injured raptors is truly amazing with the ultimate goal of releasing them back to the wild.  Up close with eagles (bald and golden), hawks, peregrine falcon, owls, etc is a rewarding experience.   We walked back to town, and had a late lunch (halibut) at the Westmark hotel restaurant.  No excursion there - just a nice walkable town. Juneau was on Saturday.  We walked around town seeing all the jewelers and had a mandatory drink in the famous Saloon.  We walked back to the dock and boarded a bus to take us to our 1:00 pm whale watching excursion and salmon feast we had booked through CCL.  The boat was a two-level craft with lots of open space.  Within 40 minutes, we saw a mother humpback and her calf cavorting in the waters.  They were surface feeding and breaching for the full 30 minutes we were allowed to stay with them.  Interestingly, Capt Larry was there at the same time.  I believe the considerably higher boat we were on allowed a better angle for much better viewing and photography with no noticeable crowding at the rails.  We photographed two other humpbacks, sea lions, eagles, and awesome views of Herbert and Mendenhall glaciers.  We went back to Juneau for the salmon eat and were not disappointed.  Salmon and chicken grilled perfectly with all the side dishes you could want.  The area was picturesque with a beautiful waterfall - reminded us of Liarsville in Skagway. Sunday morning we arrived in Skagway.   On our previous trips we had ridden the White Pass Railway up the mountains to Fisher in British Columbia (a must if you've never done it), so this time we rented a Camry from Avis and drove to the Yukon.  The drive is beyond awesome - nothing compares to the scenery you view.  We stopped in Carcross for ice cream at Matthew Watson's - an interesting store and good ice cream.   It was Aboriginal Day in Carcross,, so we were fortunate to see many people in Native attire and the Mounties were in full dress.  We drove on to Emerald Lake with a stop at the sand desert area along the way.  The drive back to Skagway was similarly stunning scenery.  If you do this drive, watch the speed limit.  We saw 4 Skagway police radar units on the descent from British Columbia to Skagway.  We got back to Skagway around 2:30 pm, walked the town, and easily got back on the ship with plenty of time to spare.  It was extremely windy on the walk back.  When we departed, the Captain said that the wind was 30 knots and we were travelling 20 knots directly into the wind, so the actual wind on the balcony was in the neighborhood of 50 knots.  Once again, great scenery and the naturalist Michelle had interesting tidbits of info along the way to Ketchikan. We arrived in Ketchikan at 11:00 am on Monday.  We really like Ketchikan in spite of all the souvenir and jewelry stores.  It's quaint.  We visited the downtown stores and picked up all the freebies from the merchants.  We walked back to the pier at 1:00 pm and boarded the bus to the George Inlet Lodge and Crab Feast excursion.  When we got to the Lodge, we donned wet weather gear and went on a boat to pull up some crab pots.  The first pot was filled with huge Dungeness crabs and a couple of starfish which we all handled before releasing them back in the water.  Our guide, Paul, was very interesting and knowledgeable.  When we returned to the lodge, they served all-you-can-eat crab.  Our table overflowed the shell waste container, and the crab just kept on coming.  On the return bus ride, we saw more bald eagles and huge salmon forcing their way up one of the creeks.   We walked to Creek Street, the old brothel street, and watched a young man catching crab off the bridge - he caught three keepers while we were there.  We then walked back to the ship, sort of dreading the fact that we would only have one more day aboard. The Inside Passage was on Tuesday.  Once again, the scenery was beautiful.  We passed quaint lumbering towns, lots of fishing and sail boats, and some gorgeous oceanview homes.  I did see two humpback whales from the balcony that were close enough to photograph. Vancouver, Wednesday, debarkation.  We had breakfast in the buffet, and departed our cabin reluctantly at 8:15 am.  The cabin stewardess had told us we could stay til 8:30 without causing her any delay.  Since we were staying in the city one night, we didn't need an early debarkation number.  Ours was 28, and we were off the ship and on our way to the Park Inn at 9:45.  We checked in and then walked to Granville Island in the light rain.  This was the first day that was rainy.  Granville Island is an interesting collection of fish and produce markets.  We had our last halibut fish and chips for lunch on Granville Island and a great Indian dinner near the hotel. Home on Thursday.  We took a cab to the airport for our return Delta flights to Atlanta.  It's nice to clear US Customs in the Vancouver airport.  We had a short flight to Salt Lake City and then, with a 40 minute turnaround, on to Atlanta, with a very good dinner and wine in Business Class. Service on the Spirit was very good.  The dining room wait staff was exceptional - seemed to have time to talk and give advice.  Our cabin stewardess was nearly invisible, but efficient; and, the towel animals were appreciated as always. Food on board was also very good.  We had breakfast in the room, at the buffet, and in the dining room - all very nice.  Surprisingly, we never saw a crowded buffet area and never waited for a table in the dining room using anytime dining.  Dinners at both the buffet and dining room were also good.  The prime rib in both was very good, cooked medium rare the way it's supposed to be done.  My wife thought the crème brulee was good, and she's a connoisseur when it comes to that dish. The Entertainment started off poorly but got better as the week progressed.  The first show routine was very poor - no energy, poor choreography.  Then we went to the Blues Brothers show.  Chris (the cruise director) and Mark (assistant) gave the best performance of the week - it was outstanding.  Then, the final dance show was much more memorable.  The comedians and so forth were average.  And, the Legends Show was a great topping on the cruise. Looking back, it was a great cruise - relaxing, fun, entertaining, and certainly memorable.  The weather was unbelievably beautiful.  We love Alaska, and the Carnival Spirit was a great way to visit. Read Less
1 Helpful Vote
Sail Date: June 2019
We had the Spa Balcony and as when we took a shower the whole bathroom floor flooded. The dining sitting arrangement was bad. They had us seated back where the help was going in and out. They should never put a table bake in a corner ... Read More
We had the Spa Balcony and as when we took a shower the whole bathroom floor flooded. The dining sitting arrangement was bad. They had us seated back where the help was going in and out. They should never put a table bake in a corner away from all diners. The waiter took 15 minutes to come to our table just get water. We had to ask for water for the table. We were always the last to leave. It took the 2 hours or more to complete our Dinner. This is unacceptable. Door were not open when arrive for dinner. We had 15 minutes wait. All the food was dreadful except for your assigned dinner arrangement. If you didn't eat dinner or at the hamburger cart by the pool you be out of a meal. The breakfast buffet always had raw bacon. I did eat at the WOK and got sick. After the cruise my Grandaughter said she eaten there and go sick also. I have been on Carnival in pass years (before 2008) and have never had a bad experience. I became a Gold member of Carnival during this time. We use to only do New Ship each year. I just started cruising again and this was the first time on Carnival since 2008 and it was BAD. When we went get snack after 9:00pm we all ordered a Ruben sandwich and ask for extra cheese and they stated that they couldn't"t give us any Swiss cheese but American cheese. Everyone knows a Ruben sandwich only takes Swiss cheese. The roast beef was so tough like rubber we couldn't it. We laugh and through tin the trash. The pizza was like cardboard. The pool was always filled with kids. No pool for only adults. I don't know what happen to this Carnival cruise line but they're not how I remember. I will never cruise with Carnival unless I get a real good deal on Newer Ships. Read Less
Sail Date: May 2019
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to ... Read More
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to wait for the rest of the group to show up. We would then look around and find other members of our group already seated. When we asked to be seated close to them, we were told they couldn't do that. The food wasn't like I remembered it was either. No special dishes like duck or escargot, many American dishes like mac and cheese and fried chicken for a main dish. Two elevators were down and being worked on. While we were at Freeport, there were maintenance workers everywhere I looked working on the ship. The ship rocked back and forth the entire trip. I am not sure if it was the Captain sailing to fast or the age of the ship not have stabilizers to avoid to rocking Many people said that they weren't going to sail again. Our window leaked water into the room on the last night. I called maintenance. They didn't send anyone to look at it. I really think that Carnival needs to retire the Elation. Read Less
5 Helpful Votes
Sail Date: March 2019
We are avid cruisers. Platinum Carnival, Princess, and RCL. This ship by far is the poorest designed ship this cruiser has ever experienced. We sailed on her when she first started in Miami and decided to give her another chance now ... Read More
We are avid cruisers. Platinum Carnival, Princess, and RCL. This ship by far is the poorest designed ship this cruiser has ever experienced. We sailed on her when she first started in Miami and decided to give her another chance now that she has been in the system a while. First Matt, the cruise director is outstanding! Does what he can with what he has. Embarkation, outstanding, best ever seen. Room steward, probably the worst. Arrived at stateroom, no refrigerator, no life jackets, called pursers desk, purser argued with my wife about refrigerator being there “you just need to look in cabinet”. Reconfirmed life jackets missing, looked under bed for life jackets where they should be located now and confirmed that they were missing. Room steward met us in hallway and said refrigerator is on the way and life jackets are under the bed. I assured him that they were not. He asked if we wanted morning or evening service, I said both. He repeated morning OR evening service. My wife said evening is fine, New change in policy? I confirmed that it was not. Atrium music cancelled first night, no explanation. Atrium floor design bad for dancing, major thoroughfare for bartenders, photographers, and fellow cruisers. Also large support beam in middle of floor. Shows, main theater very poor design. Large beams block view of anyone lucky enough to get a seat. Seats on back row do not provide height to see over seats in front. Dancers were good, singing.... voices did not compliment each other. Comedy show, too small a venue, no seating 3 out of 4 shows arriving 20 minutes prior. Dancing, two floors suitable for dancing, Havana Bar and Ocean Plaza. Limelight lounge a impromptu floor, small and inadequate. Havana bar, small, good for Salsa, Rumba, and cha cha if no one else is dancing, band good. Ocean plaza, farmer band played polka after polka, only one beat. Voices did not compliment each other. Other band was good sometimes accompanied by three piece horns. Wednesday night singers didn’t show due to illness. Thursday night singers didn’t show for country but did show up later for Motown. No scale in fitness center. Was told that it’s use was only available during spa treatments. Food was adequate during cruise but had dropped in quality since last on vista. Carnival Magic and Dream are much better ships! Read Less
4 Helpful Votes
Sail Date: March 2019
This ship is old and needs to be updated. Cabin on the Riviera Deck was dirty and dusty. We found a pair of shoes in the closet from a previous cruiser. Empty plastic shopping bags in drawers. Beds were very uncomfortable and felt like air ... Read More
This ship is old and needs to be updated. Cabin on the Riviera Deck was dirty and dusty. We found a pair of shoes in the closet from a previous cruiser. Empty plastic shopping bags in drawers. Beds were very uncomfortable and felt like air mattresses. There were lights in the room that were out and not replaced. The TV is tiny and everything looked green. The decor is old and gaudy. The food was mediocre and not served hot. We retuned several meals because they were cold. The coffee bar had only 1 person working and there would be lines with 8 to 10 people waiting for their fancy coffee. Lots of children running around the ship and occupying most pool areas. The spa had mold on the ceilings and were not quiet and relaxing. This was our first and last Carnival Cruise. We have always cruised with Princess and will be going back to Princess from now on. Read Less
6 Helpful Votes
Sail Date: December 2018
This was our first cruise. I was afraid I would get seasick so we chose the 3 day cruise to the Bahamas with Liberty. I did not get seasick but I hated the cruise. The balcony room was fine but needs to be updated, carpeting is bad and ... Read More
This was our first cruise. I was afraid I would get seasick so we chose the 3 day cruise to the Bahamas with Liberty. I did not get seasick but I hated the cruise. The balcony room was fine but needs to be updated, carpeting is bad and shower kept overflowing because the drain was slow. Left notes in the cabin but nothing was done. Food at the buffet terrible, even Guy's burgers that everyone online said was terrific. Just a greasy mess! Food in dining room was better but still not as good as the restaurants I usually go to. Very disappointed. I absolutely hated Nassau. So dirty looking and traffic was very bad. The shops were dirty and junky merchandise. We went to Atlantis and what I saw on TV was not what was really there. It may have been terrific when it opened up but it is in need of painting and updating. We went to the aquarium and was talked into paying 45 pp for a ticket to see a world famous aquarium. It was hardly anything to talk about. I am originally from Chicago and our aquarium was top of the line compared to this small aquarium. I felt sad for the fish! The one thing I hated the most was all the lines, waiting to get on,waiting to get off the ship and lines everywhere on the ship. The small pools and hot tubes always filled and looking pretty worn. The windows have NEVER been washed so even in the dining areas looking out is the pits. The other cruise ships were washing all windows but the Liberty only washed the top of the lobby and that must be years of grime on all the other windows in the ship, adding to the need to refurbish this mess of a ship. No more cruising for me. They say the longer cruises and bigger ships are even worse with the lines and for me this is not a vacation. I needed a vacation after this cruise! They need to stay in port one day in-between cruises and clean everything. Not enough time to get this ship in shape and it needs it. Carnival only cares about money and not the people using this ship. Read Less
3 Helpful Votes
Sail Date: October 2018
We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly ... Read More
We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly get away with. Over all the quality of the food was the worst I've experienced on any ship. Our cabin was not cleaned while we were out and we had to ask for clean towels and bath soap. The fridge did not work and toilet was hard to flush. There was a odor in the hall outside our room that was nauseating. The ports have not fully recovered from the hurricane of 2017, only about half of the shops have reopened for business. Carnival seems to be having problems with these ships, Maybe it's time to think about retiring some of the older ships. Read Less
2 Helpful Votes
Sail Date: September 2018
Chose this cruise for the itinerary only. Ship was only superficially clean, poor maintenance overall. We had a balcony cabin and could see rust on the davit that held an emergency boat , worried that it would not hold weight of ... Read More
Chose this cruise for the itinerary only. Ship was only superficially clean, poor maintenance overall. We had a balcony cabin and could see rust on the davit that held an emergency boat , worried that it would not hold weight of passengers if an emergency. 1 woman collapsed during safety drill, crew stood frozen and were unsure what to do- passengers assisted her, took approx. 15 minutes for medical to assist her. Appeared to have shortage of staff, especially in dining room, improper place settings at tables, only 2 nights with table cloths. Wait time between courses were unreasonable, dirty dishes sat for long periods because staff was so short, though I didn't blame staff, they did their very best. No coffee available on the lido deck in every area that it was supposed too, broken equipment, cracked vinyl on some chairs on the lido deck buffet area. Lost lights in our room at least 3 days in a row for periods of time, 1 time my husband was in shower in the dark... Neighbors had no a/c for 3 days.... Limited entertainment, not a lot to do during the day for activities. Same old, same old... Feel insulted that Carinval appear to care so little for it's ships and passengers... Read Less
15 Helpful Votes
Sail Date: August 2018
I am an experienced cruiser. I have taken RCCL, Norwegian, and Princess. I am Gold with Carnival. This would be my 6th Cruise with Carnival. We are a group of 30-celebrating a rare feat these days-my parents 50th wedding anniversary. We ... Read More
I am an experienced cruiser. I have taken RCCL, Norwegian, and Princess. I am Gold with Carnival. This would be my 6th Cruise with Carnival. We are a group of 30-celebrating a rare feat these days-my parents 50th wedding anniversary. We were all excited to be boarding the brand new Horizon. We did have hesitation due in part to the negative reviews we have read but we all went with an open mind and a discerning mind. I truly am disappointed in Carnival for the ship's layout, the lack of attention to the customer's needs, the poor design of the ship, and the relatively high cost to sail a very short and less detailed itinerary. Yes, I understand that I chose this ship and it only affirms my belief that I was going to have the "vacation of a lifetime" as it is so proudly promised and advertised by the Carnival Corporation. Before I get into specifics, let me just reiterate why Carnival should be ashamed of themselves. A less than appetizing Lido Buffet, very small and not practical pools, a very small Serenity area with no pool, lack of security presence, lack of safety precautions, no attention to the size of a lounge or showroom for a ship holding more than 5,000 passengers and a debarkation system which was hard to comprehend. Now I will go into more detail-listing the pro's of the ship first because there were positives. PROS- -The embark was quite possibly the best I have ever experienced on a cruise. We arrived to the port short of 1230 pm with a 130 embark and were on ship at 1pm-less than 30 minute process. Congrats to that staff. -My balcony cabin on the 10th deck was both roomy, clean, and with enough storage space to fit us comfortably. -The Dining Service in Reflections was outstanding. We were a group of nearly 30 people-children, seniors , and adults. We ordered multiple entrees and appetizers every evening and never felt a wait for any item. Jose and Head Waiter Roger made our vacation bearable. -The Specialty Restaurants-Italian and Steakhouse were worth the extra cost. We also did the Chefs Table and found that experience completely awesome I am disappointed in that Carnival in my opinion, fails to design a ship that takes into consideration the paying customer's needs. For example- lack of restrooms close by to the dining venues, the casino venue and lounge venue. Restrooms that were consistently dirty and without soap or paper towel. Restrooms that did not include a baby changing station. Shame on Carnival. This does not constitute the "perfect vacation" or "ultimate vacation experience" that I was promised. I am disappointed in that Carnival would short-staff a brand new ship-charging vacationers thousands of hard earned dollars to wait in line for overpriced fried seafood (Seafood Shack), overpriced Coffee, overpriced Pictures that were being pushed every evening and with every jam packed walk down an "open " corridor. Shame on Carnival. This does not constitute the "perfect vacation" or the "ultimate vacation experience" that I was promised. I am disappointed in that Carnival would not best protect its paying customers with a both responsive and visible security force. This ship was jammed with unruly teenage mobs (both girls and boys) who could be seen defecating in the hallways and pools. They were also free to roam the decks at any time of the day or night holding a booming stereo and smoking weed freely in front of other family's. This made for both an unpleasant and unsafe cruising experience. There was no quiet time or lock down time for these passengers either. They would be up and about or causing havoc in their cabins well into the early morning hours disturbing all around them. Shame on Carnival. This does not constitute the "perfect vacation" or the "ultimate vacation experience" that I was promised. I am disappointed in that Carnival would overcharge paying customers for simplicity's previously found. For example- 15.00 to open a bottle of wine that you are already over - charging 25% to purchase on board. Advertising a final bingo prize of 5000 and ultimately paying out just 615.00 that was split multiple ways? Room service items for 5.00 a pop? Shame on Carnival. Shame. This does not constitute the "perfect vacation" or the "ultimate vacation experience" that I was promised. I do realize that there is no control over another passenger's behavior or demeanor while on board but whatever happened to controlling yourself or showing respect to others? Cursing customers, threatening other cruisers or employees with their words or their demeanor. I felt like I was amongst wild tameless animals. I could never relax at the lounge for it was never comfortable -jam packed and no open seating. I did arrive nearly 15-20 minutes prior to a given showtime. I never spent time in a hot tub as they were always filled with kids or packed to the rim with fellow adults. We never went to the pools as they were too small to accomodate the packed ship. These are all design flaws. Shame on Carnival. This does not constitute the "perfect vacation" or the "ultimate vacation experience" that I was promised. Read Less
4 Helpful Votes
Sail Date: August 2018
This is our 5th cruise and 2nd time cruising with carnival. Our first cruise was with carnival and we had an amazing time back then. However, this time we were very very disappointed.I am going to be direct and concise so I will make a ... Read More
This is our 5th cruise and 2nd time cruising with carnival. Our first cruise was with carnival and we had an amazing time back then. However, this time we were very very disappointed.I am going to be direct and concise so I will make a list. 1. Back of the ship was rusting and overall the ship was poorly maintained. 2. The food is my biggest problem. 8 different types of dishes were served at dinner, lunch and of those 8 were meat! No taste, low quality food for guests that paid $400+ a trip which eating makes a big part of it. The burger place was meh. Burgers had no taste, fries were badly seasoned. The Peruvian guys working in were great though and would go an extra step to make us happy. 3. The Alcohol and Beverage package. Most cruises have open bar beverage packages or unlimited drinks. Carnival imposes a 5 min wait per drink and 15 maximum. How greedy can they be? Plus most alcohols were not grade. Beer was overpriced compared to Royal and Norweigan, drinks consisted of a single shot and mostly ice, ice and more ice. If you tell a bartender to put more alcohol they give you a disconcerting look and tell you no that's not allow. 4. The cards, the greatly annoying cruise cards! I paid for my father's drink beverage so the old man can drinks few water down mojitos. By the end of the night he still had 11 drinks left in his package. Me and my wife used ours so every time I tried to use my dad's cards, which I paid for and we have the same last name, they would treat me in such a manner and deny me drinks. This one bartender took the card checked the photo, slammed in front of my seat and ignored me while he went to another customer. Extremely rude! I have never been in a cruise that has such poor quality in both itinerary and service. The food was disgusting, the drinks were poorly made, the service was cold and rude at the bar areas and overall every chance they get Carnival tries to scam you in either extra chargers to your card or some weird excuse to make you pay. DO NOT RECOMMEND!! Read Less
2 Helpful Votes
Sail Date: June 2018
Limited to travel in June I would love for carnival to retire the ship sensation and use a newer ship for This Bahamas destination. I don't have the opportunity to cruise on the newer ships because the cruise line uses the ... Read More
Limited to travel in June I would love for carnival to retire the ship sensation and use a newer ship for This Bahamas destination. I don't have the opportunity to cruise on the newer ships because the cruise line uses the same ships in June to this destination. I take my parents with me and they deserve to cruise on the newer ships. Come on Carnival make that change for my parents and all the other cruisers who deserve to experience the newer ship. Atlanta Ga 2018 carnival did an excellent job with embarkation and debarkation. We arrived at 3p to ship. The process was fast and easy. The staff was nice. They were smiling and very pleasant. We needed to wheelchairs and help with our luggage and they had them readily available. I liked Guy's hamburger station. The food was delicious The omelet station was good also. Come on Carnival make that change for my parents. Read Less
6 Helpful Votes
Sail Date: May 2018
This was my wife and my 45th anniversary present to each other. We should have stayed home, went out to dinner, and saved 4 grand. If you are looking for a low budget frill cruise, an over crowded ship, school cafeteria food, and poor ... Read More
This was my wife and my 45th anniversary present to each other. We should have stayed home, went out to dinner, and saved 4 grand. If you are looking for a low budget frill cruise, an over crowded ship, school cafeteria food, and poor service then this cruise is for you. First the over crowded, dipping your toes in the pool or even finding a lounge chair, unless it’s raining, was impossible. In addition we arrived in Key West with three other cruise ships, and in Cozumel with 4 others. Shoulder to shoulder shopping, no seats to sit down to eat, and over-priced trinkets. The only things to do on the ship for the middle aged was to listen to music, no ‘60s or Country; drinking if you could get service; gamble if that’s your thing; and eating if you don’t mind what you put in your mouth. The dining room food tasted like school cafertia food. The only thing we found palatable in the food court was a hamburger and fries, for 5 days! Carnival also must go to great lengths to train their staff not to do anything special for their guests. My friend asked to taste a thimble full of the reminents of a mohito blender mix and was told that they would lose their job if caught giving anything away. Instead it was washed down the drain. Why aren’t soft drinks free, gotta be $$. Service was poor everywhere. Carnival seems to pride themselves on having over 50 nationalities on their staff. I wouldn’t care if I was served by a baboon if the food was good and service was friendly. This was my first and last Carnival cruise I have disembarked for the last time. Read Less
9 Helpful Votes
Sail Date: April 2018
The Carnival organization should be recognized for its ability to take a brand new ship and reduce it to a floating tribute to poor food, bad service and mediocre entertainment. The food was cheap, overcooked and boring. The only ... Read More
The Carnival organization should be recognized for its ability to take a brand new ship and reduce it to a floating tribute to poor food, bad service and mediocre entertainment. The food was cheap, overcooked and boring. The only possible exception was breakfast where Carnival staff had nothing to do with boxed cereal, yogurt and some fruits. Toast was dry and cold. Eggs were immersed in oil. Lunch and dinner offerings were either overcooked or smothering in sauces to deguise the lack of taste. The Main Dining Room wasn't much better. Some items such as the Maine lobster tails were inedible. Other offering were old and tired and have been around for years. A new ship should have a new menu. I am left with impression that the Carnival strategy was to make the Lido and Main Dining Room food so bad that it would force guests to eat at the Speciality Restaurants to get a decent meal I would lke somebody to explain to me: to whom Carnival pay VAT in the middle of the Mediterranean Sea? It appears to be another grab on their part. Never before on a cruise ship have I ever experienced such a high degree of rude and indifferent staff. There was very little willingness to offer assistance or answer the simplest of questions. Carnival needs to reimagine loyalty. There was a time when Carnival hosted a reception for past guests with the Captain and officers present. Now it is a bottle of water and drink voucher with conditions; the last of the cruise, after 5pm and not to exceed $9.00. Loyalty shouldn't come with strings attached. Carnival expects my loyalty unconditionally, it should work both ways. Bon voyage Carnival. Never again. Read Less
4 Helpful Votes
Sail Date: April 2018
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with ... Read More
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with a tie on. Waited 45 minutes for the lobster and couldn't eat it. Tasted like it was under cooked. Unless you a big breakfast eater stay away from the buffet. Can't figure out the dessert options. Most had no taste at all. As far as the alcohol goes they must thing its gold. Glass of wine and vodka on the rocks was around $18 with tip. We had a balcony room that was nice but the glass around the balcony was so dirty we had to stand up to see the water. Getting off the ship was a nightmare. They had two youngsters coordinating it and it seemed they had no idea what they were doing. So I don't know about the rest of the Carnival ships but for $1350 a person for 7 nights this is my last cruise with them. Read Less
Sail Date: April 2018
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming ... Read More
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming and heavy - not for a fun cruise. Rooms were large and good. Food not too good in fact they ran our of a lot of items. No marmalade jam. No english muffins - these were on the dining room menu. They weren't brought on board when cruise started from Sydney. Commercial bread - not made on the ship and the dinner rolls when microwaved for dinner came out as little bricks. Even when boarding and departing the process wass terrible., Who ever decided to leave all the luggage in the elevator areas need t review who this should be done. Perhaps they should go on other cruise lines to see how smooth this process can be for the passengers. Shore excursions was not easy - we had to find our own way to the buses and then had to wait for latecomers - so the trips we shorter than advertised. Other cruise lines have all the passengers waiting in a specific area, tagged then escorted to the waiting vehicles. Way to go!!!. Entertainment was geared for children - nothing for adults until; the 15th day of a 17th day cruise. My husband was bored out of his mind. Couldn't arrive in Honolulu fast enough. I can say a lot more - but I think the above is sufficient. Read Less
2 Helpful Votes
Sail Date: March 2018
Chose this ship b cause RCL was chartered for the week. Very very disappointed in CCL. Check in and Boarding was OK but once you got on the ship it went down hill. The ocean view cabin was OK except one pays extra to see out the ... Read More
Chose this ship b cause RCL was chartered for the week. Very very disappointed in CCL. Check in and Boarding was OK but once you got on the ship it went down hill. The ocean view cabin was OK except one pays extra to see out the window. It was so dirty one could not. It did however let day light in. We were very glad got off this very dirty and unsanitary ship. Would not sail on it again even if it was free. Poor service and the ship screams of the crew attitude of "I don't care". It must be very poor leadership. Women in Coconut Grove in swim suits with no cover ups in swim suits 2 sizes too small. Men wth no shirts on. Waiters that don't know how to serve a table. Dirty overheads and cabin windows. Sent a message with photos to CEO of CCL as of yet weeks later never heard back. Pick a different ship or cruise line. This is a bad ship. Read Less
4 Helpful Votes
Sail Date: March 2018
Embarkation was fast and easy and from there it went downhill. The Ocean was so rough that if was very difficult walking and we could not dock in Nassau for safety reasons. I realize that Carnival had no control over the weather and we ... Read More
Embarkation was fast and easy and from there it went downhill. The Ocean was so rough that if was very difficult walking and we could not dock in Nassau for safety reasons. I realize that Carnival had no control over the weather and we just made the best of it. But as seniors taking our first cruise to celebrate our 50th anniversary we were not prepared for the deafening noise aboard this ship. The only place we would go to talk or read was to our cabin. The so called country singer performing in the atrium daily was awful. Everyone told us that we would love the food. The quality of food on the buffet was like eating at a Golden Coral. The dining room food was better but nothing was ever hot. The desserts were good. The staff for the most part were wonderful especially our cabin steward Pilan. They allowed smoking in several areas of the ship and unfortunately also held trivia games near those areas. Our group had to leave as the smell was overpowering. I heard many people complaining about this cruise saying things like "cruise from hell" and "never again". Disembarkation was smooth and quick. It was an experience for us, one not likely to be repeated. For the price we paid we could have gone to an all inclusive Mexican resort for 2 weeks and not had to worry about how much extra money we were adding to our sail and sign card everytime we had a speciality coffee or alcoholic drink. We won't be cruising again, especially on Carnival. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise