We chose this cruise for my parents 60th anniversary.... we had 6 balcony staterooms.......... prior to sailing our PVP assured us we would have no issue getting seating in the AFT dining room...... due to medical conditions for 4 of our group we purposely selected AFT cabins to make life easier....... we were NOT granted the seating in the aft dining room even when we said we had no problem ...
We chose this cruise for it's ports of call and the time of year. It was a large family trip with members flying in from all over the U.S. The check-in process was great! We had upgraded our room to larger rooms (with balcony's) at the very back (aft) of the ship. The Magic is old and in need of both cosmetic and structural repair. The thrusters were broken during the entire cruise which mean ...
I gave Carnival Cruise Line another try but they failed me again. Dirty windows with brown streaks of dirt. Overcrowded tender boats. Cold bbq chicken served at their private island lunch. Poor entertainment and not enough to do. No turndown service, even in suites.
And worst of all - mechanical failure, engine trouble left us motionless for hours. Due to the engine failure our cruise returned ...
The last cruise was horrible:
1-Instead of Platinum priority, we were told there were too many Platinum members aboard
2-Anytime dining was a disaster over and over, our phones would not let us make a reservation, and the folks out front were not pleased (after the fourth day they would reserve a table for us)
3-Brunch over an hour to get food while people after us got served quickly ...
Many reasons, primary serviced in general.
Room smells like urine after they cleaning the third time they came and cleaned the ducts this should be done prior our arrival,since our room smells like feces after.
only 2 elevators were working for 3,000 people ,had to wait over 20 minutes each times and always super pack.Kids club was a mess people was complaining too that so many kids and no ...
This was my first and last experience with Carnival. The first thing I noticed boarding the ship was how the staff did not interact well with the cruisers. The staff was kind and polite, but did not initiate any type of quality customer service. The ship is older and shows all the signs of wear and tear that are expected with an older ship. However, dirty is different than wear and tear. The ...
This was a bad cruise experience to say the least. The crew was friendly and kind but it was painfully evident they were under staffed on a sold out cruise. We have cruised with Carnival before and this cruise was poorly planned and executed. 30+ minute wait in the buffet lines over and over, poor choices and mediocre food. We waited over an hour for our anytime dining (not at out convenience) ...
Horrible service the boat has a sewage leak and the whole time we were gone our shower filled with grey water. Stinking up the room. Never could get our cards to scan so the sail and sign was a problem. The rats chewing and scratching in the walls were a thing. When u ask about any of it they brush you off. Paid for the bingo and won a prize to be told it was givin to another guest because of my ...
3rd carnival cruise, 2nd time this same ship and itinerary (went with group this time), and first post pandemic. Was disappointed with food. Buffet was same as dinning room, very limited diversity. We don't drink alcohol and generally only drink iced tea and water. The tea and lemonade was disgusting, how do you screw those up? Coffee and hot cocoa in buffet rooms were brown water. ...
I went on this cruise as part of a group. I flew into Jacksonville and was disappointed that they don’t have transportation to the port.
Embarking was the usual maze but the walk up several planks to the ship was exhausting!
Luckily a kind employee saw me struggling and allowed me to ride his scooter.
The ship is old but well maintained.
The food is nothing like it used to be years ...