Just getting the car parked at the port was a 1 and 1/2 hour process. Getting onto to the ship went smoothly for a change. The food buffet was the worst I have experienced in over 10 cruises including 4 on Carnival. The sit down dining was way below the standard I have always had. The menu food choices were not good at all. The appetizers were always the same. Service was just acceptable not ...
This was our first cruise since covid, but my sixth cruise over all and fourth cruise on Carnival. So from the beginning. We decided to book this trip last minute after suffering two deaths in the family as a way to decompress from the losses. So in September we started looking for a cruise out of Galveston being we reside in Texas and didn't want to fly to Florida. Even though we wanted to take ...
Cruise director is rude, roofs leak, AC is terrible.
Much of the wait staff is rude and cuts you off when walking in common areas. Wifi is terrible do not waste your money, visible rust in metal surfaces, the only guys i enjoy interacting with are the state room attendants. Food is terrible. As a customer that has used carnival for their cruises exclusively this is the worst experience i’ve ...
I have been on a number of cruises, but this was the worst. The ship was about 4 hours late in arriving. Then we had to mingle at the port for an hour or more before starting to board. After that, they herded us to a large area on the ship where we sat shoulder to shoulder for hours while they disembarked the previous passengers. Then we were rushed to our assigned muster station for emergency ...
We choose this cruise to celebrate thanksgiving and a family birthday. It was a terrible disappointment. The food in the dining room was atrocious. Not good on the lido buffet either. The steak house was passable. The atmosphere in the steakhouse is nice.
My importantly we had a medical issue at 1:00am. The medical clinic is closed. So if you have emergency in middle of night this is not ...
My son first cruise trip with Carnival cruise . The ship was awful. The experience the food, room service.My room was a balcony. I paid over 200 dollars. My room was durty, My balcony had mole and mildew on glass. The bathroom had stain ,be sheets were torn. I took pictures ,l filed a complaint with better-business bureau. They rea out to me a lame apology. That ship old snd renovation. The ...
Took my first Carnival cruise on the Elation from Jacksonville, FL - Nassau Bahamas 11/13~11/18/23 with myself and my teenager son. This was my second cruise overall, the first having been on Royal Caribbean in 2021.
Worst mistake ever.
Boarding was pretty smooth. Zero complaints. Upon boarding, went to Guy's burger place on deck 10 and it was rather delicious. Sailing out was everything I ...
We have been in other ships through carnival and the experience was amazing. That was not the case this time. Our room was disgusting. We had blood on the walks, bathroom floors, and bed sheets. The room smelled like mold and the floors were wet/ damp due to the moisture. Bathroom smelled horrible- like a litter box that had not been changed. Mold everywhere.
We hit rain on day 2- the ship was ...
The dining room food was gross and it took forever. The boat was not clean and is outdated. There was an inch of dust on the vents in the Spa. The sofa in my room was in need to shampooing. Someone used duct tape to hold the laps together in my cabin. Drink services wait times were long. There was a fight by the pizza place and security was nowhere to be found. The bartender just watched the fight ...
1-We returned Saturday 11/18 /2023 and so fare my credit for $157 has not been back to my CC yet, today is 11/26 and when I contacted our carnival booking agent , he stated he can not do anything , we need to call customer care , when you call customer care # all recorded messages no way to talk to live agent, I emailed them 3 days ago and so fare no answers.
2-We were in Balcony in deck #8 ...