7 Carnival Pride Bermuda Cruise Reviews

My sister and I sailed on the Pride in Dec 2015 to determine if this ship would be right for a 50th wedding anniversary celebration. We were impressed with leaving from Baltimore and with the service on board. This cruise was ... Read More
My sister and I sailed on the Pride in Dec 2015 to determine if this ship would be right for a 50th wedding anniversary celebration. We were impressed with leaving from Baltimore and with the service on board. This cruise was disappointing. Service standards seem to have fallen. There was little or no communication between service departments and between supervisors and workers. A private party we had planned at great expense was coordinated badly. Especially disappointing was the failure of the photographer to show up even tho' we had ordered those services ahead of time and had checked with the Photography department on board the day of the party. The food all over the ship was of the quality of a Golden Buffet. David's steakhouse was waaaay overpriced. The steaks were tough and not flavorful. We had organized a party of 32 people, many of whom had never cruised before. We were embarrassed that we chose Carnival Pride for our group. Read Less
Sail Date September 2017
I'm sure the decor of the boat fits someone's taste but not mine. From the first step on the boat, I found the atmosphere and decor to be very old fashioned and stuffy. The weather and sea were rough, there were so many people ... Read More
I'm sure the decor of the boat fits someone's taste but not mine. From the first step on the boat, I found the atmosphere and decor to be very old fashioned and stuffy. The weather and sea were rough, there were so many people who got sick. I know thats not Carnival's fault but the way they handled it was disappointing, they charged me for the medicine for sea sickness which was ridiculous to me. The dining room service was the worst I've ever experienced on a carnival cruise. No apology, no explanation. To give you an idea of what I mean, one morning at,brunch, we ordered eggs, pancakes, sausage and grits. The eggs, pancakes and sausage came but no grits. When ssked, they said, oh they're coming. The grits arrived just as we were finishing breakfast. The next night, our order didn't get taken for about 30 minute . It even went down hill from there. Not what we were used to. Bermuda offered no to little activity or excitement. The bestt thing about the trip was some of the entertainment. Both comedians were mediocre, wit one being extremely vulgar. Oh, the cabin was FREEZING, they gave us the thinnest blanket I've ever seen and couldn't fix the heat. I coughed and snifflEd the whole trip. To summarize, the trip was disappointing. Read Less
Sail Date October 2015
Won't take carnival again. If it's not for getting nickeled and dimed the whole the trip it's the general attitude of the employees and the company itself.Embarkation was a mess. They bumped the board time twice. Ended up ... Read More
Won't take carnival again. If it's not for getting nickeled and dimed the whole the trip it's the general attitude of the employees and the company itself.Embarkation was a mess. They bumped the board time twice. Ended up leaving late at 8pm. Got on board and found out they lost the 5 x $30 transaction for soda cards. Soda cards to not print out from documentation. Which led me to track everything on boat. The $15 bucks credit per passenger was two rather than three on the sign card review, then when we called they put it on, the next day it was gone. So they never credited it for us. The weather was rough going down, could not go in the pools for the rocking of the ship. There were about 87 kids in each hot tub. If you went to the one on the serenity deck, it was not open when you would want to use it. If you are in before, they dump your belongings on the deck (in high winds) rather than say anything to you or ask you to move it. I managed to get in a hot tub twice despite Carnival. Enrichment, there was one cooking class, otherwise non existent.. Rates per say were fine. It's the nickle and dimeing you to death when you are on ship. My sons bought two watches in ships stores, within an hour they were both broke. They got them replaced, by the end of the cruise the new ones were both broke. Dining. We went to our assigned dining room twice. The first time it took 20 min to get drinks (soda). The second time it took 45 min. The rest of the cruise we ate at the mermaid cafateria (which did not have soda's). One good thing were the shows. The hypnosis show was hillarious. Even though we paid the 'pre paid gratuities' you just don't get service unless you tip at the bars to get soda's (which we already paid for twice). Once I went to the bar in the promenade to get soda with my daughter and ex and they got soda's for my daughter and ex and then walked away leaving no one in the bar and me without a soda. It was my first cruise. It sucked. I've already booked with another cruise line, will not ever spend another penny where it benefits Carnival in some way. there are many other instances of poor service, or us getting ripped off by Carnival. I provided them a list and they have not responded. Read Less
Sail Date November 2012
My husband and I just returned from a 6 night cruise from Baltimore to Bermuda on the Carnival Pride. We had booked a 7 night cruise, unfortunately, due to rough seas, our cruise was delayed and we missed a day in Bermuda. We specifically ... Read More
My husband and I just returned from a 6 night cruise from Baltimore to Bermuda on the Carnival Pride. We had booked a 7 night cruise, unfortunately, due to rough seas, our cruise was delayed and we missed a day in Bermuda. We specifically chose this cruise to get 3 days in Bermuda, so that was a bummer. Carnival emailed us the day before we were set to board, to notify us of the delay. We were told that we would be refunded for 1 day of the trip, which seemed reasonable, but we would have also appreciated a "goodwill" gesture -- such as onboard credit or free drinks or something. At least something for the inconvenience. We had trip insurance, which gave us a free night in a local hotel (Sleep Inn) and 2 meals. I highly recommend taking a hotel shuttle or having a friend drive you to the port. Parking was too expensive for us, and for the same price, we'd rather get a hotel room. On Monday morning, embarkation was fairly easy. We were some of the last to baord, but really didn't have to wait long in line. The staff at the port was very friendly -- I have no complaints. We boarded the ship around noon. Our room was ready immediately and it only took a few hours for our luggage to arrive. Our room steward, Putra, was very friendly and basically our favorite staff member on the ship. He was personable and seemed to really enjoy his job. We had an interior cabin and it seemed very spacious, compared to other ships. We had plenty of space to put our things away. The dining room (Normandie) was another story. Nearly everytime we sat down for a meal, we usually talked about how we wished we had gone to the Mermaid Grille. Service was unusually slow. Many times, it seemed like the server had forgotten about us. We didn't want to spend an hour and a half at lunch -- once, we walked out before our dessert arrived because it simply took too long. We rarely got refills on our water glasses. Was that a hint to purchase alcohol? Honestly, I think the dining room staff is exhausted and it shows. Some servers would barely acknowledge us -- just hand us our menus and leave immediately. I almost felt guilty for being there, as if I was being a bother -- definitely how I DON'T want to feel on vacation. Like most people, I just wanted a week of not having to cook and clean...I kept having to tell myself "I paid to be here, right?" I feel like we would have gotten better service if we had ordered alcohol at every meal. I asked one waiter for an iced tea, but I immediately felt embarassed when she told me that she only took bar orders. I had to practically flag someone down just to get a dang iced tea. Speaking of paying to be somewhere....all around the ship, it felt like were constantly being asked to buy something. It got annoying after awhile. We did spend time at the bar, but we weren't going to spend big bucks on portraits, soda packages, bingo, etc. I'm sorry, but the high prices were ridiculous. We had several sea days and on the schedule, it seemed like most things were selling seminars. One day, when it was cloudy and windy outside, everyone on the ship was huddled around the atrium (little kids included), watching 4 people play corn hole (bean bag toss). Now, I would have loved to play corn hole, but it was literally the ONLY THING planned for that time slot, and I'm sure everyone wanted to play. We just kept on walking. Our trip to Bermuda was cut short due to threats of Tropical Storm Sean. Unfortunately, we didn't get to see the beaches and missed out on a few places in Hamilton that we had been wanting to see. We made the most of it, but it was still upsetting that we specifically chose this cruise to do those things and we missed out on them. The gym was great. It was never crowded, so my husband and I made good use of the machines, whirlpool, sauna and steam room. I wish I could go to that gym everyday! Our favorite entertainers were James the piano man and Thomas, the acoustic guitar player. We often just grabbed seats at the bar and listened to them play. Both men were very friendly and talented. Thomas learned a Pearl Jam song specifically for my husband (he had requested it the night before). We felt very honored. As for the shows in the Taj Mahal -- the first night was cancelled due to flooding from the previous cruise, and then there were the rough seas which made it impossible to perform...and then when we did make it to see a show, we we just weren't interested. I feel like the game shows have become pretty raunchy. I'm only 28, but I don't enjoy watching people squeeze a coin between their buttcheeks and try to drop it in a cup. Um. Yeah, that's just gross. Oh, and this was when kids were in the theater. Comedians weren't too funny. We went to see some R rated shows...and you know what? Dropping F bombs every 2 seconds doesn't make you funny. I LOVE comedy and have seen Dave Chapelle, Brian Regan and Bill Burr live...so I feel that I have something to compare them to. The asst. Cruise Director acted like a tool. He had his own comedy show one night. Sorry, didn't care for him. We made new friends on the ship -- most passengers were very friendly. The general consensus was that we didn't get nearly enough time in Bermuda and then nothing for our troubles. Then, a waiter walked up and asked if we wanted anything. Debarkation was easy, too -- had our luggage picked up the night before, and then we were able to grab breakfast, get our things and head off. We liked to wait until the lines died down before going anywhere -- made things much easier. The best part of our cruise was meeting new people. We also loved eating seafood and going to the gym. We didn't like how we always felt guilty for not buying someting every 2 seconds or feeling like we were bothering the crew. Read Less
Sail Date November 2011
This was our third cruise, and second on Carnival. Cruise began a day late due to storm related delays as the ship was coming from the Bahamas. Carnival only reduces the price by 1/7 with no allowance for the hotel, meals, rental car, ... Read More
This was our third cruise, and second on Carnival. Cruise began a day late due to storm related delays as the ship was coming from the Bahamas. Carnival only reduces the price by 1/7 with no allowance for the hotel, meals, rental car, and other expenses incurred for the extra day at the port city. The crew was obviously stressed and fatigued by the previous bad weather and this continued with a very rough ride to Bermuda. The AC was broken in our room and it was too nasty outside (40 mph winds) to have the balcony door open. Somehow a heavy dose of cigarette odor was also being pumped into our cabin and hallway - likely due to some type of ventilation issue. Luckily after a day and a half our very friendly room stewardess was able to get maintenance to repair the AC and the odor was gone also. Sadly our original 2.5 days in Bermuda was cut to 20 hours as they left Baltimore late and left Bermuda early to avoid more bad weather. Only about 6 hours of the 20 was usable daylight time for touring the island. Carnival has changed their evening meals and not for the better. Compared to a previous cruise 2 yrs ago, it's a big step down. Of five meals, I'd rate only one above fair. And the portions are shrunken. It appears they are trying to drive everybody to the premium steakhouse @ 30 bucks extra / meal. We tried that one evening and it was excellent. The breakfast and lunch buffets were pretty good, although not as good as I remembered from previous cruises. We tried the sit down for lunch one day and the service was incredibly slow. Took an hour and 15 minutes for a sandwich. There were two excellent comedians on this trip, Roman Murray and Percy Cruz. The musical show was probably on par with a high school production, but given the rocky ride, they were hanging on for dear life. One show was completely cancelled due to technical problems. The cruise director appeared like a guy who lost his job selling cars at a "buy here, pay here" lot and tried something else. This was the first time we didn't get a customer satisfaction survey at the end of a cruise. I'm thinking Carnival already knew what the answer was. In summary, Carnival probably should have cancelled this trip or re-routed to a different location avoid the weather. I'm also quite disappointed in their current dining room fare. Read Less
Sail Date November 2011
I Just finished my cruise on the Carnival Pride, and outside of Mikita and her girls at David's Steak house, young girl from India on the Lido Deck and the pizza guy on the Lido deck this was the worst Carnival cruise I have ever ... Read More
I Just finished my cruise on the Carnival Pride, and outside of Mikita and her girls at David's Steak house, young girl from India on the Lido Deck and the pizza guy on the Lido deck this was the worst Carnival cruise I have ever been on. We were not notified until after 8PM, Saturday night that our cruise would not begin on 11/6, but would sail on Monday 11/7 at 1PM with over $100,000.00 worth of damages due to a storm that delay the Carnival Pride getting into Baltimore on 11/6.Crew members told me that passengers in the upper floors were sleeping in the hall ways and in the atrium which was flooded. Crew members told me that they were afraid during that storm. The Captain, knowing the Tropical Storm Shawn was in the Atlantic, heading towards Bermuda, took us into the storm while in my, and other guest opinions should have changed our destinations to New England. 48 hours later we arrived in Bermuda on Wednesday at 1PM and it took us until about 2:30PM to dock, clear customs and get to our first excursion. Our excursion lasted about 1 hr, 20 mins,, and since the shops close at 5PM, we stayed in the King's Wharf area and shopped till the shops closed and then went to dinner. On Sunday e were told we had to be back on board by 12:30PM, since the ship was leaving early, with the shops not opening till 10PM we figured with the 20 minute ferry ride, each way, to Hamilton, or the 45 minute travel time to, each way St. George's, it was not worth the risk of missing the 12:30/1PM sailing. we arrived off the Va Coast around 12:45Pm Friday afternoon and sailed up and down from Nagg's Head to the entrance of the Chesapeake Bay the rest of Friday and all day Saturday just punching holes in the water. 48 hours from Baltimore to Bermuda and only 22 hours from Bermuda to the entrance of the Chesapeake Bay. Two of the six Atrium elevators did not work, storm damage. Jay the Shopping expert, saw only twice, outside of on TV. One was at his post, the day before his show, which he had pamphlets out for Freeport. Very, very rude and arrogant! Only saw the cruise director on TV and stage. Very, very elusive. 50% or the crew was friendly, 50% of the crew was rude. What did Carnival offer us in return, they said that they would return 1/7th of the trip, in approximately two weeks, and only charge us 6/7th's of the tip fee. Carnival did allow us to cancel the remaining two excursions we booked. We had to spend an extra hotel night, and food which Carnival said a first they would not pay us back. So I paid $1253.95 for a five day boat ride, with no compensation from Carnival, no discount or upgrades for a future cruise, no payment for my room I had to rent so I could catch this cruise. Carnival did N-O-T-H-I-N-G! Food on the Lido deck and most items in the dining room, unless it came directly from the grill was cold and outside of the temperature safety holding zones. The busboys seemed to be standing around and only cleared tables when they felt like the really needed to, in non peak serving times. A ships tour of the kitchen was something else! I am a retired chef and a restaurant manager and the kitchen was "dirty". I would have been embarrassed to invite anyone to come into any of my kitchens and see the dried on food on carts, the floor needing deck scrubbing badly, standing water, food splattered n the sides of walk-in fridges, and poor food preparation. The stainless steel walls stainless steel looked like they had not been polished in months. The quantity of different gourmet meals offered for dinner each dinner meal has decreased to just a few gourmet meals and what food other items that was offered is something I could get in any Mom & Pop Diner. This was my 9th cruise, and the worst one I have ever been on. I expected a lot more from Carnival than what I got this time. If this is the "New" Carnival way of doing business, I and a lot of guest do not approve of it! I had to pay an extra $140, room and food, that I did not plan on. In my personal opinion, Carnival has gone from a very good cruise line to a so-so cruise line. Even though our next cruise will qualify us for platinum status, we are seriously thinking about trying another line. Read Less
Sail Date November 2011
Sadly, the first few moments in the room were spent picking up pills found on the floor from the previous guest, scrubbing in the outside of the bathroom toilet and toilet seat, due to its complete lack of cleanliness and yes, I mean what ... Read More
Sadly, the first few moments in the room were spent picking up pills found on the floor from the previous guest, scrubbing in the outside of the bathroom toilet and toilet seat, due to its complete lack of cleanliness and yes, I mean what you think I am implying. It was hard to feel comfortable going forward in this environment. Additionally the lounge area waiters offered to take a drink order only one time over the 7 day experience. The restaurant waiter never appeared on our one night in the dining room sending us out to the Prominade bar to get our own drinks. Despite a few pleasant staff members like our restauarant waiter and the spa staff, the overall experience left us feeling more like we were in the way of staff socialization and not being acknowledged, let alone taken care of. One front desk staff member talked to us like we were stupid, despite being given improper debarkation information. We were surprised to find the shore excursions $50 cheaper as booked on our own. The Lido buffet areas felt like shopping at Walmart on Black Friday. The outside pool areas could aptly be renamed "Smoker's Paradise." The Serenity pool was dirty nearly daily. Soot from the ship snowed in the air covering our clothes upon leaving port. There was a smell of chemicals so strong in our room one day that we had to leave for hours while maintenance worked on this, when all we wanted at this point was a nap. This was sadly the most disappointing vacation my wife and I have taken in our 7 years together. For $1900 for cruise fare, an $800 room bill, and the cost of lost vacation days, dog kennels, etc, we left very unhappy. Only a year ago, we traveled on the Carnival Miracle and left raving about the staff, the pleasantries, the pampering. We debarked wondering if the Miracle vacation was a fluke or was it the trip on the Pride. Either way, we'll play it safe in the future. My wife said it best. The staff on the Carnival Pride made no effort to create the illusion. The last thing I want to feel like while on vacation is a bother. It's worse when you don't feel clean or comfortable. Despite Carnival's lower fares compared to other cruise lines, the value was still way below expectations based upon previous experiences. After contacting them and reporting the disappointment, we essentially got a "that sucks" and no hint of an attempt of "what can we do to make this right or keep you coming back?" So, I thought I could at least prevent others from making the mistake we did. Trust the ship reviews. Having read other Pride reviews, I'm just glad I didn't get food poisoning. It's good to be home. Read Less
Sail Date April 2011
Carnival Pride Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 3.8
Enrichment 3.0 3.5
Service 4.5 4.3
Value For Money 5.0 4.0
Rates N/A 4.2

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