40 Carnival Paradise Spring Break Cruise Reviews

I chose this cruise to go visit Cuba and Key West with my husband. Carnival has found a way to nickel and dime you even when you pay for all such as drink package. No bartenders except in serenity that were eager to serve you. Anton was ... Read More
I chose this cruise to go visit Cuba and Key West with my husband. Carnival has found a way to nickel and dime you even when you pay for all such as drink package. No bartenders except in serenity that were eager to serve you. Anton was awesome and the only one to come back and keep us happy. All other bars you had to go to them and wait! Since they do automatic gratuity you get poor service. Food was ok....best thing was guys cheeseburgers. Tiny cups for water. Soda was flat that was part of my drink package. Not much entertainment during the day. Comedy shows were pretty good. One pool for whole ship. Definitely outdated even though it says remodeled in 2019. Would not recommend. Budget vacation/ budget ship! Very disappointed. We bought alcohol and was told by airport that cruise ship should have given us a bag for carrying it on plane-nope didn’t happen so we lost alcohol at security. Mel the cruise ship director was kind of rude. She didn’t have great things going on to engage cruisers. We could have visited Cuba on Tuesday and spent more time in Key West. Went on Monday to Cuba and all Museums are closed on Mondays...... Had to pay a $75/pp visa to go to Cuba. Our room attendant did a great job! Greeted us by first name every time we saw him! Asked me what I wanted done on a daily basis whether I needed more towels etc. he was always smiling!! Read Less
Sail Date April 2019
We did this cruise via a casino coupon and we upgraded to a Junior suite from an inside room . Mistake but I will talk about this in my cabin review. We were two couples in our early 40's and my single friend in her early ... Read More
We did this cruise via a casino coupon and we upgraded to a Junior suite from an inside room . Mistake but I will talk about this in my cabin review. We were two couples in our early 40's and my single friend in her early 40's. The single friend was a first time cruiser and she loved it! The rest of us have been on 5 or 6 other cruises and thought it was up there in our favorite 2. We didn't go in with huge expectations and maybe that is why we had a blast. Embarkation was a breeze. Because I upgraded to a Suite we had priority boarding which meant a really short line compared to the huge line for everyone else. They will let your non suite friends get in the short line with you. We were there at noon and on the ship by 12:20. We all bought the drink package and thank god! We like to drink and some of them got cut off by midnight because they reached their 15 drink max. But hey, drinks get warm, you set them down, you may not like one, they still count so we were glad we bought it. Lunch on the Lido deck we all chose guys burgers and fries and they were all great. We hung out all day by the pool, in the casino, walking around etc. We missed going under the sky bridge in Tampa as we were in the casino (woopsy) . Anyway this boat rocked alot more than other cruise ships I have been on. Sometimes you noticed it, but I just tried to not look out the windows as we moved and I was generally fine. I am also very sensative to sea sickness and I never heard anyone else complain about it. We met for early 6pm dinner in the main dining room Destiny. We sat the 5 of us and 3 lovely ladies from Virginia. Our two waiters were great and our drinks and apps were on the table in 5 min. All our meals in the main dining room were very good! we did all pay $20 extra one night and got the filet and lobster and it did not disappoint. Day 2- arrive in Key west at noon, I really wished we got here sooner as it is very close to Tampa???? I was confused why the itinerary didnt allow more time at this port. Anyway we had a few cocktails on board and waited for the masses to fight their way off. We walked off at 12:50 ish and no lines. It rained all day in Key West but we did a little bar hopping and had fun anyway. Irish Kevins was for sure our favorite spot with the live singer/comedian guy. Got back on the little trolly thing around 3pm and went back to the ship. I will definately be back in Key West as it wasnt nearly enough time here. Got back went to casino (after we were like 12 miles out of course) and made it to the main dining room again for dinner. I say made it because it was a long day of drinking and some people wanted to nap! Food great again! Day 3- woke up around 8am, some ate breakfast (my husband and I don't really eat breakfast) Waited for most to get off the ship in CUBA, we got off around 11 am with absolutely no one in line. Customs took 30 seconds as did money exchange. Just to give an idea of how much you will need in Cuba, most of us took our $80 US and it was too much (for what we did). First of all DO NOT get suckered into buying an excursion if you want to just walk on your own!!!! Carnival will try and tell you that you have to check off "people to people" and book an excursion. We being in Cuba last year knew to check off "support the cuban people" option and you can totally just walk off. We walked to the main square accross from the ship and you will get a few locals asking if you want to pay $1 each and they will walk you around. We said no, but one guy seemed to never leave so what the heck we let him walk us around. He took us to a local John Lennon bar (dive bar but very cool!!) we all go cubra libras (rum and cokes) and were surprised it was $10 a drink!! We had one, felt very buzzed and moved on to the next stop. We walked through beautiful streets, saw the market, other squares, local people living life. It was great. Ernest Hemingway bar right near the port was our fave as it had live cuban music and here a round of drinks for 5 people was $7.50 US. Or $7.50 CUC. Totally cheap and fun here. We danced and walked around some more. We all tipped our guy $25 US and he was more than happy I am sure. Got back on the boat and only 2 made it to dinner.... Day 4 - Cozumel- We arrived at 12:45pm to port and we chose again to wait an hour before getting off to avoid the crowd. We had booked El Cid's for the twilight day pass as our ship was here 1pm to 9pm. No other day pass resorts were offering this late day pass. It was $65 each I think?? MAKE SURE you bring the printed piece of paper with your reservation or they will make you print it at the hotel. We had drinks, food (good food) towels, pool, snokeling, all included. It was a fun day! The shopping area right a the ship is awesome, I thought it was beautiful clean and lots to do. We were back on the ship around 6 as we are wimps of the sun and apparently cannot drink too much in the sun. Day 5- day at sea, usual activities, silly games by the pool, lots of food.... I dont really know as I was burnt from Mexico and did not hang around outside. We were mostly hanging around the casino area/American bar. Now 3 of us were smokers and even as a smoker I will say that this small one side of the bar and in the casino were always VERY smoky.. The air suckers in this area seemed to not work. This was also the area that they had the trivia games which we LOVED!! So much fun. But dang do something with the smoking vents! CASINO!!!!- Ok we hung out here ALOT!!! Like every day for a long time especially at night. We usually go to Greektown Casino in our hometown near Detroit. We usually hit at greektown pretty much every time we are there so we think it is the loosest best slots in the world lol . This casino was pretty close. It is small but it pays good!!! Every single time you sat down people were hitting like crazy! My husband probably won $1000 a day on slots easily. I couldnt believe it . I loved playing roulette with our group. I won one of the pong games in the casino where they called my name and I had to throw one out of ten ping pong balls into a gift bag with money on it. I won $75 it was fun. Overall the wait staff was fantastic, you always had a drink in your hand, we never waited once at any of the bars nor in the casino. Dinner service was fast, we never waited more than 10 min for dinner. I couldn't believe we were on the same cruise that people were ripping on the slow service and crappy food. We did not think this at all. Look , don't expect Ruth's Chris style meals, expect more like outback or Texas Road House lol. Then you will not be disappointed. This boat is small and therefore you won't get lost and everything is easy to get to. Having said that it is small and can sometimes feel like there is not much to do. There is not much craziness going on near the pool, which I like sometimes. We NEVER had a problem getting a chair, there were never any big drunks partying like it was springbreak. There was no more than 20 kids on the whole ship. It was just a great cool crowd of people. Cabin review is next.... Read Less
Sail Date April 2019
Our group of 5 made a last-minute decision to book this cruise, and we grabbed what seemed to be one of the last 2 or 3 cabins available about 2 weeks before departure. A few days later, we then added another cabin for 2 grandparents who ... Read More
Our group of 5 made a last-minute decision to book this cruise, and we grabbed what seemed to be one of the last 2 or 3 cabins available about 2 weeks before departure. A few days later, we then added another cabin for 2 grandparents who wanted to join as well. I was shocked that our family of 5 (mom, dad, and kids ages 14, 11, and 7) would be able to fit in one cabin, but we did. We would have happily booked a second cabin if it were possible, but it wasn't; certain cabins are apparently designated for certain sized groups, even though I would later find out that all of the cabins (except for the suites) are essentially the same size. For example, there was a period of several days where we couldn't add the 2 grandparents because the only availability was a 5-person room, even though we told Carnival on the phone that we'd pay for 3 additional "phantom children" in that room if necessary (the kids were only $100 or $200 extra each). Luckily a 2-person room later opened up. Embarkation was a breeze, however I was surprised that most of the employees at the port were not very friendly, except for the porters -- who were very nice. Maybe the other employees were tired by the time we arrived at 12:30pm from having to deal with another cruise's disembarkation that morning, followed by our cruise embarking in the afternoon - but whatever the case, it left me wondering what the level of service was going to be on the cruise. In the end, the embarkation process was very easy, and the crew on board ended up being exceptionally nice. Because we were taking a private tour in Havana led by a Cuban tour guide, we filled out our affidavits by choosing "People to People" under option 1, and then "Support of the Cuban People" under option 2. The cruise itself was fine (2.5 out of 5 stars), but our family probably wouldn't do it again. The Negatives were: *It was very much a Spring Break cruise, with lots of families (like ours) and lots of people in their 20s. During the embarkation day and the 2 sea days, the ship was very crowded. The buffet restaurant, the pool, and the main common areas were almost unmanageable. We tried to join one of the games (a Hasbro trivia game) on the first night, but there were over 100 people who showed up, and the moderator told everyone to split into 4 teams - meaning 25 people per team who would be answering trivia questions; and so we wound up not joining. It got to the point that although I wanted to try the various trivia options and other games each day, we didn't because it was just too crowded. The only thing that wasn't really crowded was the casino (which was nice). *I was disappointed with the prices of most things. Eg., the wifi was expensive and limited to just a single device, and there was no free way to use phones among friends or family members while on board (friend chat was $5). It seemed that everything was an attempt to nickel or dime the passengers. E.g., the Build-a-Bear event was $26 per bear. *The bingo was outrageously priced, and the prizes were very low in comparison to the amount of money Carnival must have collected from card sales - what a cash cow for Carnival. We paid over $100 for 3 of us to play; there were probably 300 people in the room who each paid $30-40 to pay. The 3 prizes ended up totaling $1,000 -- and even if the last winner had achieved a black-out on their card in 49 numbers or less and therefore ended up winning the big prize of $2,000, that still would have been only $2,700 in prize money -- compared to over $10K in board sales for that single session. We did not end up playing the next 2 sessions of bingo. *The food did not meet my expectations. The buffet food was generally unappetizing, and the buffet always seemed to be crowded - with very long lines. I couldn't manage to get pizza during the entire cruise. I finally managed to get a taco salad my last day when the line disappeared for a few minutes, but the food was underwhelming. The dining room was much better, but again, not what I would have expected from the dining room. I thought the quality of the dining room food should have been what was in the buffet, and the dining room food should have been better. The boat doesn't have any specialty restaurants (except for the captain's dinner on a couple of the nights), but we knew that going in. *On the first day and on the 2 sea days, there were chunks of time where our family was left wondering what to do. There weren't a wide array of activities to try or sample. The Positives were: *The 4 Cuba lectures by Heidi Siefkas were incredible. She really enhanced the entire Cuba experience. *Camp Ocean was great for my 7- and 11-year-olds. They went there for a few hours most of the days and had a great time. I was disappointed that during the last sea day, it was closed from 2:30pm until 7pm -- which you would think would be prime time for it to be open. *Carnival waterworks (water slides and splash pad) was fun, but we managed to go only during the Cozumel port day, when most everyone else was off the boat. The swimming pool was very small for the number of people, and as mentioned, it was completely unusable except during the 2 port days because it was so crowded. But on the Cozumel port day, we had a blast using it. *The staff was so incredibly nice - I don't think I saw anybody without a smile or a kind word on board. *The musicians, the production shows, and the comedians were good. Not great by any means, but very enjoyable for the whole family. *Guy's Burgers were excellent. *The buffet offered a vegan burger at every seating - which was much appreciated by the vegan member in our group. The dining room was also excellent about accommodating vegan requests (in advance), and all of the vegan food was apparently delicious. *The Port Day in Havana was awesome - and it was the real reason we chose this cruise. What an opportunity to spend a full day in Havana. (The official shore excursions were outrageously priced, and so we wound up getting a private tour for about 20-25% of the cost.) *The Port Day in Cozumel was great for our family because we stayed on the ship (except for a couple of hours) and had run of the place to ourselves. It was a fun time to use the pool and eat in the dining room without fighting the lines. The Neutrals were: *The boat was quite small, which was a positive and a negative. It was nice to be able to get anywhere in less than 5 minutes. But because it was so small, the ship felt very crowded most of the time. The elevators were very slow except on the 2 port days, and so we took the stairs most of the time. We learned to get to the shows, etc. at least 15-20 minutes in advance to make sure we got a seat. We definitely felt movement from the ship in the water, but some Dramamine helped us from having any real problems. *The stateroom was fine. Most people say that the only thing you do in your room is sleep, and so who cares if you sleep 5 in a single room. Well, that would have been true if there had been more uncrowded activities to try on board. As it was, we did spend some chunks of each sea day (and the first day) in our room, which was quite boring. But at the same time, I don't think we needed a second cabin for our family - the one cabin worked just fine for our family. Disembarkation was very frustrating until we actually got off the ship and into the terminal. I couldn't believe how disorganized things seemed on board. Surely there is a better way to get people off the boat without having them wait in line for 30-45 minutes dragging their bags. Once we actually got off the ship, the process was very easy, and the employee at the port were incredibly friendly (as compared to the employees on embarkation day). Some tips: *At Havana, the passengers with the official shore excursions get to leave the boat first, and the others have to wait. So although our ship arrived at port at 7am, our particular group did not get to leave the boat until about 9:30am. After going through immigration and changing our money, it turns out the 10am meeting time with our private guide was perfect. If you're not taking an official shore excursion, make sure you go to Deck 9 on the morning of Havana port day to get your disembarkation sticker. There are about 100 stickers for each letter of the alphabet; and starting at about 6:15am, they start giving away the stickers, starting with the letter A. One person from your group can go to get the stickers for the whole group. I showed up around 7:30am and got Letter L for all 7 of us. Had I been a Letter A sticker, I would have disembarked at about 8am. As it worked out, Letter L was just fine, as it allowed us to sleep in a bit, and still get breakfast on board before getting off the ship. *We loved the Your Time Dining option rather than the fixed-time dining. Some nights we ate dinner right at 5:45pm so that we could make the 7:15pm show, but one of the nights we didn't eat until closer to 8:30pm. It was nice to have the flexibility. *The library was well stocked with board games (Battleship, Monopoly, Cranium) and books, but no playing cards. *We ended up using the stairs most of the time given that the elevators were so busy most of the time. Read Less
Sail Date March 2019
This trip was the time of my life. I had a great time. I went for Spring Break and I am in my early twenties. Before the cruise, I had grown skeptical due to the size and age of the ship. I noticed that there weren't as many ... Read More
This trip was the time of my life. I had a great time. I went for Spring Break and I am in my early twenties. Before the cruise, I had grown skeptical due to the size and age of the ship. I noticed that there weren't as many activities as the big ships had. Well, let me tell you, I was wrong. Even though there weren't as many things to do on a bigger ship I found myself occupied at all times. For one, if you drink at all, GET THE DRINKING PACKAGE. If you think you'll spend less money just purchasing the drinks on your own, then you're probably right, BUT it takes the motivation away of even drinking. I purchased the package and drank more than my money's worth and as freely as I wanted due to the fact of me knowing that it was already paid for. I 100% recommend the drinking package. IT IS WORTH IT. GET IT. The ship was nice and I had fun. The library had plenty of games and playing Jenga on a boat was so much fun. The cabin was good for what we paid for. I shared a room with 3 other people (4 in total) so we had two twin beds and two bunks. The beds were absolutely comfortable. Like amazing. The room service that cleaned was great as well, as they clean throughout whatever mess we had. Guy's Burger joint was SO GOOD. Cruise burgers are never great in my experience, however these burgers took the cake. They were great each time. There was also a 24 hour pizza place which was okay at night and great in the day time. The dining room was good. It isn't the best of quality food that you can get but this is a cruise ship. The Seaday brunch is better than the lunch buffet in my opinion even if some of the options are similar. When we got to Cozumel, we booked the trill & chill through carnival. This excursion was fun and tiring. The ropes are high but not as high as if you were to go zip lining in a forest. The snorkeling was fun as well. I also visited Fat Tuesdays and there was a party there. The club at night was very much fun as well. Great vibes and good music. This was a great cruise and I would go again. Read Less
Sail Date March 2019
We went on this Cruise because the ship was just out of dry dock. We decided to try Carnival again ( we went on the Glory Carnival 2014). Our expectations were very low & we were surprised to see how beautiful & clean the ship was. ... Read More
We went on this Cruise because the ship was just out of dry dock. We decided to try Carnival again ( we went on the Glory Carnival 2014). Our expectations were very low & we were surprised to see how beautiful & clean the ship was. The staff everywhere were very helpful, pleasant & always there to help. TIPS: We had the Faster to the Fun- did get you on fast but our luggage wasn’t at the cabin on time. It did also help with disembarkment! We also had the “eat anytime” the lines were very long! ( FTTF) doesn’t work for restaurants on this ship! (Next cruise we’ll do a regular time slot) Do get the drink package & when at dinner ask for your bottle of water for your room or they charge you if you use the bottles in your room. Tell your room steward you want your room done twice a day & ask for a bucket of ice for your water.(we tipped him in the beginning of the cruise) He did a wonderful job! We also always bring singles with us! We tip after our drinks are served & you will see a difference in how you are treated. (This is on all cruise ships) Don’t go on carnival for great food! The food is ok. Nice they put the two new eateries on board. Read Less
Sail Date April 2018
The room was nice and clean, but the view described as "partially obstructed," was a huge ugly machine and a life boat, no ocean. The food was mediocre. The quality of the food seemed to decline each night. The buffet was like ... Read More
The room was nice and clean, but the view described as "partially obstructed," was a huge ugly machine and a life boat, no ocean. The food was mediocre. The quality of the food seemed to decline each night. The buffet was like school food. The ice cream machine was popular. Fresh fruit was a good touch. The taco bar and the burger bar and breakfast were the best food on the ship. Dinner service was very slow. There were no live shows on board. There were two good comedians and two guitarists playing in the lobby and a band in a smoke-filled bar. The pool is tiny and overcrowded. There are not enough activities. No dance classes, movies, cooking demonstrations, or crafts, etc. The shore excursion was rushed and crowded and the snorkeling had no fish. They let us stay at the beach only one hour. The crew was nice. Read Less
Sail Date April 2018
We chose this cruise because we were on the Paradise a few years ago and had a good time. Plus it fit in our spring break timeline (teacher) and we love going to Cozumel and Grand Cayman. We were the 2nd cruise after the Paradise's ... Read More
We chose this cruise because we were on the Paradise a few years ago and had a good time. Plus it fit in our spring break timeline (teacher) and we love going to Cozumel and Grand Cayman. We were the 2nd cruise after the Paradise's dry dock. The changes are amazing. The color scheme, cabins makeovers, additions of Guys Burgers, BlueIguana Tequila Bar, RedFrog Rum Bar among a few changes make the Paradise a hidden gem in the Carnival Fleet. However, cruise director Jaime Dee is the best cruise director we have ever seen. Her positive and fun attitude, energy, and love for what she does is infectious throughout, not only her staff, but everyone aboard the Paradise. When we told her she was the best cruise director we have ever had, she was quick to give credit to everyone and said she was just a part of the great staff. Being a former high school football and baseball coach, I know what she is saying is true. However, it takes a great leader to get everyone to believe in what you are doing and to get on board with you. She has what is called the "it" factor. If you can't have fun on the Paradise with Jaime Dee as the cruise director, you can't have fun on a cruise. I would highly recommend this ship and cruise. Read Less
Sail Date March 2018
I have to say that this is my first cruise trip, but I am so happy that I didn't cancel my trip after reading the most recent reviews. I was worried about the recent engine problem happened in March. But our trip to Cozumel and Costa ... Read More
I have to say that this is my first cruise trip, but I am so happy that I didn't cancel my trip after reading the most recent reviews. I was worried about the recent engine problem happened in March. But our trip to Cozumel and Costa Maya was quite smooth and on time. The service is definitely the highlight of the trip, everyone was smiling and so welcoming. We had an ocean view cabin and an interior cabin. They were quite spacious for two in each cabin. Our steward Mariono was super nice all the time and we had different towel folding animals every night after dinner. Room service was great and fast. In the cabin, I like the shower head a lot. Food was tasty, not too fancy. We had escargot one night as appetizer. Lobster tail needs extra charge. There are many activities on board and we enjoyed a lot. Read Less
Sail Date May 2017
This was my first cruise and probably my last. The number one problem with this cruise is the struggle to get a bottle of water! When you are in warm weather and enjoying adult cocktails water is important. It was a complete hassle to get ... Read More
This was my first cruise and probably my last. The number one problem with this cruise is the struggle to get a bottle of water! When you are in warm weather and enjoying adult cocktails water is important. It was a complete hassle to get bottles of water on this ship! 2nd the boat rocked consistently- they say due to a motor being out, also the reason we went to Costa Maya instead of Grand Cayman. This ship is out date and should defiantly be retired. The Costa Maya stop was very trashy garbage littered the streets and the resort they suggested was just as bad! Service was OK sometimes, and the food was blah. The only part i really enjoyed on this cruise was the comedy club and the live music playing. The 16 yr old we traveled enjoyed the kids club. If your a first time cruiser this will ruin your sailing future!!! Read Less
Sail Date April 2017
This was a girls trip for Spring Break, a much anticipated week of relaxation away from work and our husbands. Unfortunately, Carnival did not deliver. *Carnival HUB Chat didn't work most of the week *Several areas of the ship ... Read More
This was a girls trip for Spring Break, a much anticipated week of relaxation away from work and our husbands. Unfortunately, Carnival did not deliver. *Carnival HUB Chat didn't work most of the week *Several areas of the ship smelled like sewer consistently *Never once saw the Taste Bar open *Bars were not consistent with drinks; you could order the same drink and get it in a different size glass depending on which bar you went to. (we had purchased CHEERS) *Repairs were being done while we were in Port; loud machines all over the ship no matter which deck we layed out on; one of the hot tubs covered in Serenity so only one available. Nothing Serene about Serenity while in Cozumel or Costa Maya, I can assure you. *While in Cozumel, the main pool was drained and repaired and painted so it was closed all day and night! We were looking forward to using the slide that day while most of the kids were off the boat, unfortunately, it wasn't open. *hot tubs were not hot in Serenity *5 minutes in between drinks (CHEERS); I understand in between alcoholic beverages, but what I don't understand is why you can't get an alcoholic beverage and a water at the same time? *Why only large bottles of water in the dining room? (CHEERS) *Pool bar on the side where the towels are was closed most of the week. When it was open, very poor service. The pool bar on the other side was excellent. *Attire in the dining room was appaling. What is the point of having a dress code if it isn't enforced? We made a point to dress appropriately only to show up and see guests in gym shorts, tshirts, ball caps, tank tops, and sweatpants. Unacceptable. *Spa-2 announcements made while trying to enjoy a massage. When we inquired about it, we were told announcements aren't supposed to be made in the Spa. Well, how am I supposed to relax and enjoy my massage when I keep getting interrupted? *Talking with other guests, we discovered different credits were issued for the changed itinerary? Everyone was not issued the same amount? *We bought Faster to Fun, when we boarded we went right to the bar. We were told we couldn't get a drink because the system was down. After checking into our room, which was ready, we decided to check with Guest Services. They were able to see we purchased CHEERS and put the sticker on our card so we could get our drinks. We were told the bar should have just served us and they could have adjusted our bill later. *Food was below par, with the exception of the Chocolate Melting Cake. *Julius and Imade our waiters were wonderful! This wasn't my first cruise with Carnival and I've cruised with Royal Caribbean before as well. I can tell you there won't be another Carnival cruise in my future unless it's free. I was extremely disappointed in a vacation I had looked forward to for so long. How on earth are you able to relax when crew members are sanding, drilling, etc.? It is absolutely unacceptable. Shame on you Carnival, I work too hard for my money and my vacations are dear to me. Read Less
Sail Date April 2017
When disembarking off of the cruise ship, me and my husband summed up the trip in one word: disappointing. We have sailed with Carnival before--him one other time; me two previous trips. Both of those were amazing.The ship overall ... Read More
When disembarking off of the cruise ship, me and my husband summed up the trip in one word: disappointing. We have sailed with Carnival before--him one other time; me two previous trips. Both of those were amazing.The ship overall outdated, and had a smell to it. Many of the elevators were out of service. Our cabin smelled of cigarette smoke. Our steward smoked in the hall next to our room. If you needed to call room service or guest services--good luck getting anyone to answer. The staff was rude, and pushed drinks and sales on us. We could not walk 5 feet without someone pushing another sale, and when you declined, they were rude. We prepaid gratuities and then was charged extra gratuities--we ended up paying over $200 in gratuities. Our ports were cancelled. Our excursions were cancelled. In lieu of this, the crew had nothing planned on the three sea days. We spent the last sea day in our room because there was NOTHING to do without spending more money. This company with squeeze every dime and dollar out of you. Read Less
Sail Date March 2017
We are not hard to please,but we were very dissappointed that the paradise, only went to one port, it seems to be the norm for this ship since the trouble with the speed,my teenagers where bored after 3 days on the ship. Not enough for ... Read More
We are not hard to please,but we were very dissappointed that the paradise, only went to one port, it seems to be the norm for this ship since the trouble with the speed,my teenagers where bored after 3 days on the ship. Not enough for them to do, ship was outdated but very clean, our room was noisy, the ship did have a sewer smell on occasion, when i called cruise line before our cruise they informed that was not true and they could not cruise if so.food was great, service was great, entertainment was good, but bands to loud. SHORE EXCURSIONS TO PRIVATE ISLAND IN COZUMEL WAS NICE, BUT NOT LONG ENOUGH FOR THE PRICE, ALSO GUIDES TOOK TO MUCH OF YOUR TIME EXPLAINING THINGS,SO EAT INTO YOUR TIME ON THE BEACH, THERE WHERE NOT ENOUGH CHAIRS ON DECK TO LAY OUT DURING THE DAY, THAT WAS A HUGE PROBLEM SINCE YOU WHERE ON SHIP FOR 3 DAYS, I WILL NOT CRUISE ON CARNIVAL ANY TIME SOON Read Less
Sail Date March 2017
Throughout the whole cruise we were told it would be a magical experience and so much fun. This was Incorrect. We started out very hopeful on day one, until that night when we were trying to sleep. We stayed in Cabin R94 on deck 4..... ... Read More
Throughout the whole cruise we were told it would be a magical experience and so much fun. This was Incorrect. We started out very hopeful on day one, until that night when we were trying to sleep. We stayed in Cabin R94 on deck 4..... There was TONS of loud banging, and what sounded like carts moving up and down scraping against the wall of out cabin. We complained about all the noise, they had no idea what it could be but said it was probably ship maintenance. These noises began happening at midnight and continued until 7AM................. We were giving $60 each cruise credit to spend on board and were promised that the noise would not happen after 7:30pm............... The next day there was some noise but it wasn't unbearable, we slept with the ear plugs they gave us (who would think you would need ear plugs on a dream vacation right). On day 3 there was no noise at all, we were surprised that we actually were able to sleep..... but then on our last night again banging, VERY loud banging..... my husband called guest services like he was instructed to call, a very condescending lady came to the cabin to investigate the noise....... she said "I dont know why there is noise that is a void space, there is nothing there" she stated that guest services would contact us back..... we waited 30 minutes for a call back never to get one. Other than this the food was sub par, and the dishes were dirty. You know its bad when everyone is running to get fries and burgers and not eating from the other stations on the lido deck. The food was either incredibly spicey, or incredibly bland and just horrible.My husband ordered the Prime Rib one night expecting it to be wonderful, and it was filled with fat, and was grey and rotten looking. Same with the desserts. I was expecting a magical experience, but it was a major let down and a waste of money. Read Less
Sail Date March 2017
Embarkation was long but very organized. Our unopened water bottles were rejected but they were accepting wine bottles. The ship was clean but a little challenging to find the different areas of interest. The elevators didn't ... Read More
Embarkation was long but very organized. Our unopened water bottles were rejected but they were accepting wine bottles. The ship was clean but a little challenging to find the different areas of interest. The elevators didn't always go to the deck or point of interest we were looking for. We had to either walk up or walk down to get to the location we wanted after getting off the elevator. There were several dining areas and there were plenty of fresh and delicious food. If you're a vegan, good luck. We were assigned to dine at the Elation. It gets pretty crowded (especially on formal night) at times so come in early. The hostess were nice & friendly. The servers were accommodating and the service was better at the beginning of the cruise than towards the end. It gets a little cool in some areas, so pack some cover ups. Our room steward was wonderful. There was one incident that made me very upset which was the verbally abusive security staff who yelled at me when I made a mistake during re-boarding in Cozumel.The guest service personnel and the head of security were very understanding and apologetic. Jaime, the Cruise Director, was super awesome. The Rock show was excellent, must see. My family loved the comedy show as well, both PG and the 21& up. The ports in Cozumel & Costa Maya were easy to navigate. Both places were beautiful. We didn't have small children with us but there were lots of very happy children on board. There were several hundred crew members on board and I'm sure that there were more customer friendly staff than not. I recommend this cruise to those who like to dive or party, or both. We booked this cruise because it coordinated with my husband's time off; also, him and my children like to dive. I would have preferred a cruise with more activities on board for 60+. Read Less
Sail Date March 2017
Carnival Paradise. WORST CRUISE EXPERIENCE EVER. Don't ever take a carnival cruise, ESPECIALLY on the carnival paradise. I just returned from what was supposed to be a 5 day western Caribbean cruise to Cozumel and Grand Cayman. For ... Read More
Carnival Paradise. WORST CRUISE EXPERIENCE EVER. Don't ever take a carnival cruise, ESPECIALLY on the carnival paradise. I just returned from what was supposed to be a 5 day western Caribbean cruise to Cozumel and Grand Cayman. For starters, the day before our cruise, we were informed that there was a problem with the engines that affected the maximum cruising speed, and we were no longer going to grand cayman. We were only given a 25$ onboard credit for this. Instead, we were to go to Costa Maya and were given more time in Cozumel. Trying to be a good sport, I stayed positive and was sure we would have just as much fun. Well, oh boy was I wrong!! This cruise was a nightmare!! Due to this broken engine, the boat was no longer able to break the waves, creating extreme rocking on the boat. My friends and I were all severely sea sick, and spent most of the first two days at sea sick. (Rocky to the point that food actually flew off the table at dinner one night) anyways, still trying to keep good spirits we booked an excursion for costa maya. The morning we arrived to costa maya, the captain came on board and announced we couldn't get into the port at costa maya due to weather! The best part was that the waves were calm and it was bright and sunny that day, not to mention the other ships sitting in the port that morning. Basically, we were told by an engineer that without the sixth engine, we didn't have enough strength to push into the port through the high tide. Carnival has refused to give us any money back, despite that we spent four of our five days miserable at sea! They even made people pay for the sea sickness medication, which is usually free! In addition to this, we were also told by an engineer and other passengers that carnival has known about this faulty engine for months, but doesn't inform passengers until it's too late to cancel for a refund. We have proof of other trips from December and January that also couldn't make it to grand cayman due to "weather". I will add that carnivals policy is that they have to refund passengers when the issue is under their control i.e mechanical (faulty engines), but will not refund when the circumstances are out of their control i.e. Weather. The next miserable part of this cruise was the food. The food was nasty, inedible.. so fake. It made me and my boyfriend sick! The only edible things were pizza and fries, which isn't something you want to be eating for every meal. Meat was questionable and cooked poorly, vegetable were plain, desserts were gross.. my boyfriend ordered a "prime rib" one night and it looked like a big ball of fat and soy you would get in a public school lunch. Finally, another terrible part of this trip was the smell and the condition of the ship. The hallways reeked of sewage and poop all day and night. It was so disgusting! The smell would leak from the sink and the toilet, I was concerned for the cleanliness of the water. In addition to this, I found every aspect of this ship to be dated and dirty. Cups and plates weren't properly cleaned, and neither were the elevators and floors. I will say that the service and workers in this ship were the friendliest and nicest people I have ever met. They were helpful and knowledgeable and went out of their way to help you. I was really upset to find that the only compensation people were receiving was the 64$ per person gratuity fee. Carnival corporate would rather punish their hard working employees that refund all the passengers that deserve half of their money back for this awful experience. I have never been so infuriated and upset after a trip, and I will make sure that everyone knows to never book a cruise with carnival or the carnival paradise!!!! Read Less
Sail Date March 2017
I chose this cruise because my friends were taking this cruise, and it was reasonably priced. We were initially supposed to land in Cozumel and Grand Cayman for a day each, and most of us specifically chose this cruise because we wanted ... Read More
I chose this cruise because my friends were taking this cruise, and it was reasonably priced. We were initially supposed to land in Cozumel and Grand Cayman for a day each, and most of us specifically chose this cruise because we wanted to go to the Grand Cayman. We were also supposed to be meet up with other friends when we landed in the Grand Caymans. Instead, Carnival cancelled the stop at Grand Cayman and substituted it for Costa Maya two days before the ship was supposed to leave so we wouldn't have the time to plan any other trip for our break. The ship was pretty choppy for a lot of the days at sea, and a lot of people were having sea sickness issues, especially on the second to last day (I know there isn't much they can do about this except for have a bigger ship). Aside from that, the trip went as planned up to Cozumel, and after that they cancelled the stop at Costa Maya. This resulted in 4 days at sea for a 5 day cruise, which got pretty old, seeing as how there is only so much that you can do on a cruise ship. Carnival also tacks on numerous additional mandatory gratuity fees, including $65 for room service, so the lower price tag that you see on the site is not indicative of the actual cost. On the last day at sea, there was also an issue with the ship that caused a strong sewage smell throughout the ship (bringing back memories from the cesspool on a hot summer day in Kandahar). For all of this, Carnival only grudgingly refunded $25 for the Grand Cayman change and the pretty much negligible port taxes for the cancelled stop in Costa Maya. I would've much rather just headed back a day early and received a partial refund. In hindsight, I definitely wouldn't have wasted in the money on this trip or paid money to a company with terrible customer service, like Carnival. I would not recommend this ship or cruise line to anyone. Read Less
Sail Date March 2017
We do not expect top notch food services but this was not up to par with Carnival's usual. Some bad choices included pancakes, lobster ravioli;s and cold peas. Add to the service at the brunch was terrible, Waited for coffee, waited ... Read More
We do not expect top notch food services but this was not up to par with Carnival's usual. Some bad choices included pancakes, lobster ravioli;s and cold peas. Add to the service at the brunch was terrible, Waited for coffee, waited for juice, waited for someone to take menu, waited for refills on coffee (start to get the message,) never check on food after delivery. Big Mistake to add steak for 20$ at main dining table, Makes ship look cheaper than before. This was obviously someone's idea to make more money. Considering you can get a similar steak at Outback for about same why would I pay extra here. It only aggravated all our table members each day. Have a one day special if you need the money. Positive side: Show was better than expected, our compliments to time it took to put this together. Do not take this ship just for the show though! Read Less
Sail Date December 2016
>Get the coffee from the coffee bar. >Nothing was ever too crowded >Exercise room was 8 out of 10 This was a bachelor party cruise so we were easy and pretty laid back. There were many other parties on board, bachelor, ... Read More
>Get the coffee from the coffee bar. >Nothing was ever too crowded >Exercise room was 8 out of 10 This was a bachelor party cruise so we were easy and pretty laid back. There were many other parties on board, bachelor, anniversaries, birthdays, ect. so it was a party atmosphere from beginning to end. The staff was friendly and helpful. However there was a few instances with some bartenders. First was at the bar at the bottom of the atrium. I asked for a Grey Goose and tonic, (which it was the only drink I ordered on the entire trip) she gave me a Vodka and Sprite. I told her that is not my drink. ATTITUDE! She ignored me with every word that came out of my mouth. It became a very funny thing because at the half of the bar I was at all the people were amused how she acted. The other time was at the Rex bar, it was late, and I'm sure they deal with many drunk people. However, two of the bartenders were a little aggressive with manners. I noticed they seemed to have had enough of people partying and carrying on. I don't want to come off sounding like this was a bad trip. We had a great time. Just a few not so friendly people thats all. Read Less
Sail Date September 2016
We chose this cruise because it was convenient for all members of the party. Boarding: about standard. Lido deck was crowded and lines were slow. Wok station offerings were quite good. Burger station, standard but slow. Despite booking ... Read More
We chose this cruise because it was convenient for all members of the party. Boarding: about standard. Lido deck was crowded and lines were slow. Wok station offerings were quite good. Burger station, standard but slow. Despite booking Anytime dining and having that show online, we actually had the latest seating and were separated from the other half of our party. They did fix the latter for dinner and by the next morning we had Anytime dining restored, which was nice, and unexpected. One activity we were all looking forward to was the water slide. Closer inspection revealed the slide emptied into the main pool so they clearly wanted everyone to slide slowly. Ergo, even the small kids were getting stuck. We opted to avoid it. The staterooms are standard for an older ship, with the obligatory too-short shower curtain resulting in flooded bathroom floor, the vague airflow controller where you guess at the temperature, etc. The shower faucet has a warning to start with cold water or risk being scalded, and the fixture is too hot to touch when you are using hot water at all. Surely that feature could have been changed at any refit. Afternoon tea was somewhat disappointing. They offered cheap Lipton tea for free and a small variety of other teas for $1.50 per bag. That is the ultimate in nickel and diming. The food options ranged from OK to nice, but they brought the cart to the far end of the table (we were four, next to a table for two, which was next to a table for two, so in essence a six top). Then they asked us what we wanted and we could not see most of the cart. We got up to look and they got a bit upset. We asked what was on offer and they would name one thing when there were about 5 we could not see. We had dinner in the main dining room each evening and the food ranged from good to excellent. Service was generally quite good. The main activities for the first sea day seemed to be marketing ploys. My main objection to cruising nearly a decade ago would be that we were stuck in a floating mall and that appears to be more the case than ever. This trend continued. Several events were on the schedule but were really “do your own thing.” We went for the scheduled Scrabble time and after 15 minutes of waiting, one passenger called the desk and was told, if you can find a Scrabble set there, you can play. A couple of us talked about attending the Ladies Pamper Party and decided we didn’t want to sit through another sales pitch. The walking/jogging path was a nice rubberized path Read Less
Sail Date March 2016
Originally we were scheduled to sail on the Carnival Triumph out of New Orleans. Due to our daughter getting a Disney Internship job in Florida, we switched ships and sailed on the Carnival Paradise out of Tampa. Check-in went fairly ... Read More
Originally we were scheduled to sail on the Carnival Triumph out of New Orleans. Due to our daughter getting a Disney Internship job in Florida, we switched ships and sailed on the Carnival Paradise out of Tampa. Check-in went fairly smooth. We purchased the "Faster To The Fun" package which I do recommend. It got us onboard a few hours before everyone else and there were some other perks during the cruise. The only issue we had was that I bought a Carnival gift card to use as spending money. I called Carnival previously to see if this could be put on our onboard account and was assured that wouldn't be an issue. After about 30 minutes and several people later, they figured out how to add it to our account. They were very pleasant so we weren't too upset. The ship is one of Carnival's older ships, but it wasn't too bad. It was clean and well-maintained. I had read that there was a smokey smell on another review, but we never smelled it. A few days before we left for our cruise, Carnival called and asked my husband if he would like to upgrade to a junior balcony suite for an extra $350. At the time, we had an ocean view room, so we decided to upgrade. it was a nice room and the balcony had a great view, but their definition of a junior suite is a bit exaggerated. The room wasn't really any bigger than other rooms on the ship, but it had a balcony so I'm not complaining. We had decided beforehand not to do any excursions. Originally this was a cruise for myself and my husband, but we ended up taking our 16 year old son with us. (He had recently become involved with his first girlfriend and we were a little reluctant to give him access to an unsupervised house. Our older daughter was supposed to be there, but got the Disney job so we decided it was in our best interest to take him with us. :) ) The room had a king size bed and a fold out couch. There was plenty of storage for our bags and a lot of cabinet space. If I remember correctly, this was one of the perks to the junior suite. We had no problems with the room at all. Our cabin steward was very nice and always had the room done on time. Together, this was our third cruise together. I had been on two previously. We sailed on the Carnival Valor and on Royal Caribbean's Oasis Of The Seas. Due to the cost and the fact that we had an excellent experience on the Valor, we decided to book with Carnival this time. Our cruise director, Brandon, was awesome and was really involved with the guests. He was always out and about chatting it up with the guests and encouraged everyone to take a selfie with him. On my previous cruises I had not seen that. We only saw the cruise director occasionally and honestly, they weren't overly friendly. Brandon was great. I can't remember his last name. All I remember is that he is from Canada. The food on the Paradise was average. It wasn't horrible, but definitely the worst that we have had. We primarily ate at the buffet since we planned on just having a very relaxing cruise. We only ate in the dining room one time and we were not impressed with the food there as well. I'm not saying the food was bad. It reminded me of a Golden Corral type buffet, although I have to say Golden Corral is sometimes better. The entertainment was very good. Their shows were well rehearsed and thoroughly enjoyed them. There were two comedians that were pretty good. For the life of me, I can only remember one of them, John Wesley Austin. He was very funny. We went to Cozumel and Grand Caymen on our cruise. We just got off the ship and did some shopping and then returned to an almost empty ship to spend the day. It was great to be able to sit wherever you wanted at the pool! Both cities were nice and clean and we had no problems at all. The one thing about the cruise that took my rating from a 4 to a 3, was the lack of gift shops. There are two gift shops on board. I always buy a t-shirt and other ship souvenir type things on cruises. BOTH shops were closed during our cruise for a complete renovation. They would sell emergency type supplies (toothbrushes, soap, shampoo, etc) in the hallway outside every night. When I asked when the shops would open, I was assured that they would open the next day. They never did open. I do not get why they had to renovate both shops at the same time. How about do one shop one week and the other shop the next week. Oh well! Carnival probably lost at least $100 from me and I am sure from many other passengers. Not a smart thing to do. Overall, we had a good time, but I doubt we will travel on the Paradise or her sister ships anymore. I still plan to sail with Carnival in the future though, (I have booked a trip with my daughter for October 2017 on the Triumph). I hope this review was helpful. Read Less
Sail Date March 2016
This was our first time sailing on Carnival and we loved it! We had heard negative reviews but we were pleasantly surprised. The crew was friendly and helpful. We had no issues arriving or leaving the ship. Our cabin was clean and ... Read More
This was our first time sailing on Carnival and we loved it! We had heard negative reviews but we were pleasantly surprised. The crew was friendly and helpful. We had no issues arriving or leaving the ship. Our cabin was clean and extremely comfortable for two. We had the anytime dining and never had to wait for a table longer than 20 minutes. We had a party of four and had a table by the windows 3 out of 4 times we ate in the dining room. The buffet was perfect for breakfast and lunch. I would not recommend the buffet for dinner. We were able to save lounge chairs near the pool on sea days without any issues. We would choose our chairs prior to going for breakfast. Carnival has several lounge chairs available for those who want to sun themselves during sea days. We traveled during spring break and found the spring breakers to be acting appropriately and respectful. I would recommend this cruise line and I will personally travel on Carnival again, Read Less
Sail Date March 2016
Going on a cruise was a great option for my friends and I for our last trip together. The boat was clean and there was plenty to do on board. Fairly easy to navigate as it is a smaller and older ship. Stateroom was always cleaned and ... Read More
Going on a cruise was a great option for my friends and I for our last trip together. The boat was clean and there was plenty to do on board. Fairly easy to navigate as it is a smaller and older ship. Stateroom was always cleaned and turndown service was a nice touch each night. The dinners in the main dining room were excellent. Never had a bad meal and the waitstaff really wanted to get to know us and made it fun. The lido deck buffet food could have been better but it's a buffet so what more can you expect. Bar service can be a little slow but when you are trying to assist a couple thousand guests it's understandable. The main shows were ok, nothing special. We really enjoyed the activities and fun that went down at the atrium bar each night. Very nice vacation and would definitely cruise on Paradise again. Carnival never disappoints. Read Less
Sail Date March 2016
This was our 3rd cruise, first on the Carnival Paradise and I must say I really enjoyed it! I was not a fan of the other cruises we have taken. We sailed to Grand Cayman and Cozumel. The embarkation process went really smooth, there ... Read More
This was our 3rd cruise, first on the Carnival Paradise and I must say I really enjoyed it! I was not a fan of the other cruises we have taken. We sailed to Grand Cayman and Cozumel. The embarkation process went really smooth, there were lots of agents checking in passengers. Our room was on the 5th floor, M223 with no window. - very comfortable bed - nice size not huge - robes were provided for everyone in the room - never heard any noise from other rooms - BEST shower ever! Always hot right away and stayed that way until you were done - bed always turned down with a towel animal every night - clean towels everyday - beach towels STAFF - GREAT - our waiters were so nice, called us by name every night (8:15 dinner in the Elation dining room) - the deck waiters were also great, knew what drinks you liked on the second day, also called you by name FOOD - I thought everything I ate was great! - waffles were so good ( but only had them every other day) SHOWS - watch late shows and thought they were good - comedy club was also good - casino bar band in the lobby were good I found the ship to be very clean, great staff, great food! The only thing that was a disappointment was the excursion in Grand Caymans. We did the swimming with the stingrays and starfish point. NOTHING like the pictures or reviews. I understand that is nature and there may not always be a lot of starfish but only to see about 5 was disappointing. The swimming with the stingrays was also disappointing, we got in a big circle (25 of us) and watched everyone kiss the stingray and then watch everyone get their picture taken with it, while the guide held it the whole time. They didn't even bring enough food for everyone to feed it, so I was disappointed with that. I would not recommend this excursion to anyone. After talking with other people about swimming with the stingrays, we were picked the wrong tour. I would recommend the Carnival Paradise to anyone, had a great time! If you are looking for some fancy ship, with the big slides, huge TV on the upper decks then this is not the ship for you. I don't think it is the "Motel 6 of the Seas", as an above review, though. It was a nice ship and you make how you want your cruise to go, get to know the staff and they will make you feel like you've been friends for a long time. Thank you staff for all of your hard work! Read Less
Sail Date February 2016
Me and my family are waiting to disembark the Carnival Paradise. In general we love cruises. This was our 14th cruise and our 7th Carnival. The good: The dining room staff is one of the best. ..Cruising in general is a wonderful way to ... Read More
Me and my family are waiting to disembark the Carnival Paradise. In general we love cruises. This was our 14th cruise and our 7th Carnival. The good: The dining room staff is one of the best. ..Cruising in general is a wonderful way to vacation. The food in general was very good, the selection was a bit limited but was fresh... The bad: I wanted to like this ship and cruise but no matter what I tried the crew did help. This ship is small...did I mention it is small...also the shows for entertainment are very limited and not much compared to NCL and RCCL...They spend more time trying to get you to buy drinks and purchase their limited merchandise then trying to create a great vacation. Please note that of the 7 Carnival ships we have been on this was the worst. If you can select a different ship do so. The senior staff was non-existing which was odd compared to other ships. I am very disappointed at Carnival and the senior staff of the Carnival Paradise. Read Less
Sail Date June 2015
The crew of the Paradise seem to work hard, but they fall short. Our cabin steward, Wayan, did a fine job for us. Our little 1A cabin on the Riviera Deck was nice enough and had enough room for the Two of us. One of the big problems ... Read More
The crew of the Paradise seem to work hard, but they fall short. Our cabin steward, Wayan, did a fine job for us. Our little 1A cabin on the Riviera Deck was nice enough and had enough room for the Two of us. One of the big problems aboard the Paradise is the food. In a word, it was LOUSY. The first meal or two, I just assumed that they had a bad night. I was wrong. The food is lousy all the time. Bussing the tables is obviously not a priority here. The Paris restaurant could use a makeover. The décor is kinka tired and worn out. The waiters (when you can find one) stand at the table next to you, or sometimes your own table, and scrape all the leftovers and garbage onto one plate. This should be done somewhere else and out of sight. If you want a drink refill, go get it yourself. There is no such thing as a waiter actually waiting on you. We did try the Elation Dining Room a couple of times. The food wasn't much better, but the service was. The ship needs more bartenders. You can sit and wait for a LONG time before a bartender will get to you. They are hustling as fast as they can, but they just don't keep up. The comedy theatre is a nice touch, but the shows repeat, like they do on most ships. The music at the pool area thumps non-stop, but it didn't seem to bother many of the passengers. The hot tubs seemed to be filled with children all the time. As kids, they don't understand how they're bothering other people and the parents are all off-duty. The kids also did a lot of running and bumping into passengers. I was surprised that the cruise line let people walk into the buffet wearing only a swim suit and no shoes. No shoes, no shirt, no problem, Huh? This was our first time on Carnival, and I'm sure it will be our last. It just wasn't my kind of cruise, but judging from the way the Cruise line is making money hand over fist, I doubt they'll change anything. Read Less
Sail Date March 2015
Carnival Paradise Ratings
Category Editor Member
Cabins 3.0 3.9
Dining 4.0 3.7
Entertainment 4.5 3.7
Public Rooms 3.5 3.9
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.5 3.8
Enrichment 4.0 3.3
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 3.0 4.2

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