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3 Helpful Votes
Sail Date: December 2018
Our last cruise was back in 2012; a lot of Carnival procedures and policies have changed since then (FTTF, Sail & Sign Cards at room, Sea Day Brunch), so we weren't really sure what to expect this cruise. We chose this particular ... Read More
Our last cruise was back in 2012; a lot of Carnival procedures and policies have changed since then (FTTF, Sail & Sign Cards at room, Sea Day Brunch), so we weren't really sure what to expect this cruise. We chose this particular cruise because we were able to celebrate Christmas at home with the family, but allowed us to do a cruise while the kids were still out on break. This cruise, I was traveling with my DH, DD (16), and my DS (14). We live about 3 1/2 hours away from New Orleans, so we decided to drive to port the morning of the cruise. Since the Saints had a 12 pm game, we got on the road around 3:40 am, hoping to get into the port area before the tailgaters arrived. We were engulfed in fog thick as pea soup as we drove. We arrived in the Crescent City by 8 am. After driving around a couple of side streets, we found some parking and ate breakfast at Mother's. There were some Saints fans out and walking about, festooned in fan garb. We exchanged some compulsary "Who Dat"s. Then, headed to the parking garage at the terminal. The cost is $140, but was worth the price for us. The garage opened around 9:30. We learned from one of the Carnival staff to wait until 10:30 am to go downstairs and get in line. Around 10:45 am, they started calling Priority boarding, wedding parties, and FTTF. Our boarding pass listed a boarding time of 12 pm - 12:30 pm, but we were on the ship before 11:30 am. The hubs and I had 1:30 pm Couples Massages scheduled. There is no better way to kick off a vacation than spending 75 minutes de-stressing. Our cabin was located on the Spa Deck (12202), and we took advantage of the multiple times throughout the cruise. We'd head to the Thalassotherapy Pool after a long day of walking around in port or on the ship. We took advantage of the Thermal Suites. Between my DH and I, we had 5 massages, a pedicure, and a facial. We love the Spa!! Our embarkation massage completed just in time to run to the room to grab our S&S cards, see our luggage had arrived, grab the kids (who were eating and scouting the ship while we were in the spa) and then head to our Muster Station. They scan our cards now (also a new procedure since our last cruise), so they know if you aren't there (and call you out). Our cabin was clean and was easily able to accomodate 4 people. The beds were a little hard for our liking. We really enjoyed sitting out on the balcony each day. The balcony was not covered, so during sail aways, we got to enjoy conversations with people up on deck 14. Deck 12 is nice and quiet. There were no loud neighbors. The foot traffic was minimal. The seas were rocking our entire cruise, and we could really feel it from our room. We were prepared with chewable Bonnie, so seasickness was kept at bey. We had an early dining time in the Scarlett Dining Room. My biggest complaint on the ship is that our room was located on the most forward part of the ship and we had to travel to the furthest point in the back of the ship to access the dining room. The dining room's location wasn't easy for us to access, and I felt like I was in the Maze Runner each time we went to the dining room -- down 8 flights in the elevator closest to our room. Walk all the way to the back of the ships and then go down the last set of stairs you can find. Everyday for 7 days. I'd pass the windows for the Crimson Dining room and give my pouty face. Why couldn't we have eaten here? We had no issues with our wait staff. Our table was tucked in the back, far away from the entertainment. I felt like all the waiters who didn't know the routine were stuck in front of us. Of the 5 near us, not a single one had the same dance moves. Entertainment on the ship was consistent. Our Cruise Director, Ryan Rose, was full of energy and really tried to engage the guests. He was very personable, friendly, and funny. The performers were good at dancing, but all but one was really pitchy. Despite this, we watched all of the performances. America Rocks was our favorite. The least favorite was the Motown revue. The singers lacked the soulfulness needed to execute these songs. The deck parties were fun. As always, the Hairy Chest Competition was entertaining. We never made it to a Dive-In Movie, since the times for the movies we were interested in conflicted with our dining time. For this reason, we also missed out on the family friendly Punchliner shows. The family oriented ones conflicted with the main shows based on our dinner time. I might be willing to try YTD for this reason alone (we've always had Early Dining). All of our wait staff and cabin stewards were friendly and worked hard to ensure my family had a great vacation. Our favorite place was the Alchemy Bar. Maria, Manol, and Suri made the best drinks on the ship. I really liked the Cucumber Sunrise. The least friendly staff were the ladies working in the specialty coffee shop. My husband and I both had the Cheers package. He is an early riser, but I am not. His biggest complaint about the specialty coffee bar was he could not get a coffee for both of us at the same. He had to wait 5 minutes. This made no sense to him. Our ports of call were to Roatan, Honduras; Belize; and Cozumel. In Roatan, we used a highly recommended private tour operator, Victor Bodden, and created a customizable tour for our family. We visited his sloth and monkey farm (all of us REALLY loved this). My daughter zip lined at the adjacent Mayan Jungle Canopy. Her smiles on the zip line are priceless. There was a guide on the line in front of her, taking pictures along the way. They were available for purchase for a very reasonable price and were waiting in my inbox when we arrived home. After this, we headed to the chocolate factory (it was nothing special); the rum factory, where you could taste samples of the rum and rum cake -- the banana cake was quite tasty; and a stop to the Stone Cameo Factory. OMG! I loved this place. The work was amazing and the prices are reasonable. In Belize, we did Carnival's Lamani excursion. This involved an hour bus ride in an air-conditioned charter bus and a 1/2 hour speed boat ride to the ruins site. The guides were entertaining and the trip went by quickly. We stopped for lunch on the way back and were returned to port 30 minutes prior to the last ferry departure. We had been to Cozumel several times previously, so we had no plans in this port. We walked off the ship, stopped at Pancho's for lunch (good food!), did a little shopping, and then enjoyed the rest of the day on the ship. The kids never went to the planned activities for their ages, so I cannot review either of the teen clubs. My kids did spend copious amounts of time in the arcade, playing putt-putt, eating ice cream, and ordering pizza.What else does a teenager need? Would we do this cruise again? Absolutely. Read Less
3 Helpful Votes
Sail Date: December 2018
We had a great week on the carnival Dream. There was always something for everyone to do. The boat was very clean and staff were always smiling. Our server at dinner, Walter, was outstanding. Always had a great attitude and was the hardest ... Read More
We had a great week on the carnival Dream. There was always something for everyone to do. The boat was very clean and staff were always smiling. Our server at dinner, Walter, was outstanding. Always had a great attitude and was the hardest worker I saw all week. He went out of his way to make our dinners great. We will miss his smiling face. There’s plenty for children to do as well as adults. My only complaint would have to be the quality of dinner some nights. I felt the meals were very hit or miss. Most fish was overcooked and a lot of the food was very bland. I’ve only cruised twice previously and it was on royal Caribbean and I have to say that their food in the dining room is better. I will say you can’t beat carnival’s chocolate melting cake though. Also, I can not recommend Guy’s Burger Bar enough. Absolutely delicious. The quick pizza was pretty good as well. Overall I recommend this cruise to any family. It was a great experience. Read Less
2 Helpful Votes
Sail Date: December 2018
I have cruised before on other lines. I knew Carnival’s reputation for budget cruising - I was footing the bill for a party of nine so price was a key determiner. My husband and I blended a family this year - 5 young adults ages 22-29, ... Read More
I have cruised before on other lines. I knew Carnival’s reputation for budget cruising - I was footing the bill for a party of nine so price was a key determiner. My husband and I blended a family this year - 5 young adults ages 22-29, two with their spouse/SO’s. First, the positives: the Triumph is an older ship (actually going into dry dock for a facelift in 2019) and if you google it you will learn it has the unfortunate distinction of being the “Poop” ship. So my expectations were low. However, the positives: staff couldn’t have been nicer, more engaging and welcoming. Ship was extremely clean - our room smelled wonderful and the bathroom was spotless. While it is showing it’s age (Dated decor, chipped paint, unraveling carpets) over all it is what you would expect from a ship of this age. My complaint? They are raking in money on these cruises and their “payout” for prizes is pitiful. Bingo with 150 participants at $40/shot and your “winner” gets $250? Winner of a Trivia contest gets a(n) (Unframed) photo of the ship?!?!? Really? Come on Carnival - put some meat on those prizes! The entertainment is very subpar compared to other lines - I left the “Big Easy” show early because my daughter’s high school theatre group is better; the singers are about what you would find in better-than-average-but-not-great clubs in New Orleans or any major city. The contests were run by harried crew members who had 6 other jobs - this job tagged on and usually they were clearly not enjoying it. (I did gain a deep respect for crew members - hardest job/s on the planet. I can’t imagine why they don’t have more turnover than they do.) Bottom line on Carnival Cruises - if you don’t drink to get hammered or gamble, there’s not a whole lot to do. (Consequently our 20-somethings loved it...) BIG TIP: don’t pay or the excursions provided on board. Double the cost of what you’ll pay steps off the boat. We decided we didn’t want to join 45 of our newest friends in a group excursion - walked off and found tour providers just off the ship. Obviously state-sanctioned and had a great experience. Small tips: - bring an extension cord if you have anything you need plugged in near your bed - CPAP machine, clock, etc. - Hairdryer is supplied but it’s on a 2’ cord attached to a drawer which tethers you just out of reach of a mirror - bring your own. - pay extra for an upper level room/even a balcony. No, you won’t spend much time there but you will sleep there and the upper levels have less sway in rough waters, balcony is wonderful. Leave the door open at night and hear the waves. Read Less
1 Helpful Vote
Sail Date: December 2018
Cruised from New Orleans between Christmas and New Years. Incredible staff try so hard. Food was way better than expected. I really liked 3 out of the 4 dinners I had. Our ocean view cabin on second deck was really spacious. I doubt you ... Read More
Cruised from New Orleans between Christmas and New Years. Incredible staff try so hard. Food was way better than expected. I really liked 3 out of the 4 dinners I had. Our ocean view cabin on second deck was really spacious. I doubt you get that much sq footage in newer model ships. The few updated experiences they have are good such as the Alchemy Bar and the sports bar (though its way too small for the amount of people who wanted to be there). The bathrooms are in desperate need of a remodel. The pool area is overun and gross. Not enough deck chairs. Having said all of this, I would have given it four stars but for the sewage stench that grew worse and worse as the trip went on. By the last night it was overwhelming on deck 2. She is a proud old ship, time to clean her out. Fun Cruise and recommend once they fix the issues with the coming 400m remodel. Read Less
3 Helpful Votes
Sail Date: December 2018
We planned a family cruise with myself, husband and 3 teenagers (161/2, 15 and 15). This was planned carefully and we were so excited to be skipping Christmas! We flew in to New Orleans the day before and stayed at the Hampton Inn ... Read More
We planned a family cruise with myself, husband and 3 teenagers (161/2, 15 and 15). This was planned carefully and we were so excited to be skipping Christmas! We flew in to New Orleans the day before and stayed at the Hampton Inn Convention Center because they have a free shuttle to the cruise port. - Best way to go if you fly. Embarkation was a breeze. Carnival has a great system down. We were on the ship easy peasy. Our bags were delivered to our room by 1:30 as we were suite guests and has purchased Faster to the Fun for our teens who were staying in balcony room a few doors down from us. The ship color scheme is a bit outdated but I am not super picky. I want the ship clean and it was clean. The staff was friendly and outgoing. Lots of food choices for eating but however we found most of the food to be mediocre at best. Best lunch was Blue Iguana, Pasta Bar and Guys Smokehouse. The Lido buffet was only tolerable. Their best item in my opinion was the OJ and desserts. We did Your Time Dining and Novi and her team did a fantastic job. If you sail on the Dream- ask for her! The food was ok. I ate it but there was nothing that I can remember as remarkable. The wait was long.. like 1.5 -2 hours to eat dinner and my teenagers did not like having to converse with us for that long. I should have brought playing cards while waiting. It wasn't Novi's fault. I think they overload the staff. 8 tables of 6+ guess is daunting! I always saw her sprinting from table to table. We got tired of the wait and skipped dessert most nights. A few nights we ate at the Lido for dinner and that was awful. I was very disappointed in the quality of food. The bacon is thin very fatty, the lettuce wilty, the eggs taste like the fake eggs they are etc. Even the toast is not crispy and fresh. My biggest issues were with the quality of food, overworking of staff and going to Jamaica as a port. Our Steward Jose was great. But Carnival only does once a day service... they used to do twice. I asked Jose if it was possible to do twice a day and he explained that he is assigned 38 rooms and it isnt possible to clean them all twice a day and half get service in the morning and half in the evening. You have to choose. I think that amount of work is crazy! He was running and working 12 hours a day. Our ports of call were Jamaica, Grand Cayman and Cozumel. Jamaica was my only issue. People there are so aggressive. We went to the Doctor's Cave Beach to relax. The taxi people first of all charge $8 a person to take you there one way. They try to take you hostage in a way and by high pressuring you to go for a tour around the city. If you say no, they act you like you will be abandoned. Once we got settled... people asking to sell you things... even in the water. They literally sit there in the water and act like they are customers and then when you get close, they pop up and begin selling you things. The wait staff at the Doctors' Beach are very possessive. I was asking another server a question and my server came and shooed them away and reminded me that I was her customer! We went to look at a few shops before we headed back to the beach. My kids were all asked if they wanted to smoke pot. Lots of pressure and we left quickly with another high pressure taxi driver. I could not get back on the ship fast enough. Grand Cayman was gorgeous with its turquoise waters and white sand beaches. Cozumel is always a fabulous time. We did Chankanaab in Cozumel and I would highly recommend it. We did a Carnival Excursion at Grand Cayman- the Amazing Snorkel, Stingray and Starfish experience. It was great except we were soooo hungry when we left. They should feed you at least a snack. But the Excursion was good. I just wish our tour driver would not have been on his cell phone while driving and telling us about the culture and life on the island. The entertainment was not good. Off key singing and so so dancing. I was not impressed. The comedy people were not even funny. I tried walking out of one comedian. She sat the entire time and lectured the group about her family issues. Not even funny. I was afraid of being yelled at by her so I suffered through her spiel. The best entertainers were the 3 ladies who played violin or stringed instruments. Now that was great. The water was very choppy every day except for the last day. I walked like I was drunk the entire cruise! All in All I had a great time. I was with my family for Christmas creating memories. Warm sun and sandy beaches. I love doing Cruises but I choose Carnival because of the price. I think from now on I will save up more money (or not take kids) and try a better quality of cruise. Carnival has just cut too many corners for me. Read Less
3 Helpful Votes
Sail Date: December 2018
We went to the Carnival Dream last dec 23rd from New Orleans to r West Caribbean is pretty ok,But still I would not suggest to pick this for the following reasons. 1) Stateroom bed has urine smells on the first day with stinky due to ... Read More
We went to the Carnival Dream last dec 23rd from New Orleans to r West Caribbean is pretty ok,But still I would not suggest to pick this for the following reasons. 1) Stateroom bed has urine smells on the first day with stinky due to Ocean View room. Later they fixed after complaining by changing bedsheets etc, So I suggest go for balcony when you pick any other ship. 2) I am in FWD, the cruise is pretty shaky compared to my last DISNEY DREAM, Kids got irritated with this. 3) food/entertainment is ok , 7/10, fitness and SPA is very good. 4) Ports are very good had fun. 5) My major dissapointment with the pictures, they took 170 pictures and they are to charge it individually at 21.99 per picture, which ended up 4000$ which is equal to my OCEAN room for 7 days and 2Adults and 2Kids price, what a RIP OFF here, I had lot of pain and time spent to deal with this ended up getting 45pics and spened 900$ ( I really felt very bad at this moment , my heart broke on this RIP OFF DESIGN) our family pics and memories ended up in a thrash where it is not useful even to them after they spend a lot of time, I am making sure that no one should turn back with this simple single issue as you will end up leaving all your beatuful pics in thrash, waiste of time.No way you can get all the pics back, they have a very good photographers with nice background designs, but useless of time we/photographers spent for 120 pictures at the END, very stupidly they designed this program which I havent saw in any other cruise line. I will make sure atleast another 1000-2000 families and the organizations and community groups which I belong too will not give business to carnival. 6) Looks they dont know how to please a customer and get a repeated business from the customer and WORD OF MOUTH effect, which customer is going to give them 10/10 after such a stupid design,If they are greedy they can make a package 500$ or 1000$ and give back their pictures to the CUSTOMER FAMILY, The design they make is even crossing the greedy line, I think customer can tolerate the GREEDY BUSINESS but none of the customers will turn back if they plan RIP OFF.they name it DREAM, go for disney dream and see the difference you will vote for 10/10. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise because we heard that Carnival was really good for kids. This was very true!! Our 14yo son had a blast once he found other kids to hang out with. It was a very affordable first cruise for our family and we love it. ... Read More
We chose this cruise because we heard that Carnival was really good for kids. This was very true!! Our 14yo son had a blast once he found other kids to hang out with. It was a very affordable first cruise for our family and we love it. We were anticipating long lines for everything and this was not the case. Everything flowed in a smooth, although sometimes clumsy, way. There were always plenty of deck chairs and space in the hot tubs. I loved how they walked around with fancy cocktails in souvenir cups. The buffet line was crowded but everyone was courteous, Dining was nice but not as fancy as RC. Traditional American food done well with some regional dishes. Service was not very good with almost all of the wait staff we experienced except one lady for breakfast. Food was slow to come out and often lukewarm. The shore excursions were excellent. I can't say enough good things about those. We did two cultural visits. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in ... Read More
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in process very quickly.The carnival employee that pushed the wheel chair was a very nice person. This was our first time cruising from New Orleans and he was able to answer the questions that we had. Leaving New Orleans it was a bit chilly with the wind but had a great sunset photo op. Our dinner staff in the Paris dining room was excellent. Waymeh did a fantastic job. We were at a table for 8 and only 1 other couple showed up the first night. They came every night. The table was full on elegant night but then it was just us and the other couple all week. We had never been t the Alchemy bar before but had a great time and got quite a few drinks there. Also did their bar school which was informative. Nickola and Ivona were great. In Cozumel we had no plans. we just went and got a cab and had them drive us around the island.Was a nice relaxing day. We wet to a tequila tasting and of course they tried to sell us their wares. 160$ per bottle on the high end and 60 o the low end.We passed. In Progresso I went on the Uxmal mayan ruin tour through Carnival. It is an hour and a half bus ride to the ruins so didn't want to take a local tour. Just in case. The ruins were very interesting. We got to climb to the top of one of them for a great view. We hit a huge storm after leaving Progresso. 40-50 knot winds and 20 foot plus seas. There was ocean spray higher than our balcony many times. Lots of rocking and rolling so they canceled the shows. Lots of people not feeling well. We got back into New Orleans late 11 AM because of the storm. We were off the boat before 1 and had tag #14. Customs was very quick as well. Read Less
3 Helpful Votes
Sail Date: December 2018
The only nice thing about our cruis was our housekeeper Fandy he was great. We booked this back in April or May for our honeymoon. We ended up getting two twin beds.... there was a constant loud buzz/hissing sound outside our room we ... Read More
The only nice thing about our cruis was our housekeeper Fandy he was great. We booked this back in April or May for our honeymoon. We ended up getting two twin beds.... there was a constant loud buzz/hissing sound outside our room we could here 24/7. The spa double charged us. Each night for our dinners the service was horrible. They never brought my wife’s wine one night, we had a hard time getting our water glasses re-filled, and the food was either wrong when they brought it, and each night we ended up having to go get pizza or something to eat. This was just a few of our problems we encountered on our honeymoon trip on the dream. We are both positive happy people so we roughed it through, but I would NOT recommend this boat due to poor service and problems. Twin beds on a honeymoon :( Read Less
2 Helpful Votes
Sail Date: December 2018
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for ... Read More
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for its crew to cope with. Service was severely impersonal, though most crew was at least cordial. At embarkation, a person who I assume works for Carnival at the port of New Orleans was on a microphone trying to direct people, demanded to see my boarding pass over her microphone and chastised me for being behind another guest over the microphone to the entire queue of people outside. I was pretty embarrassed by her awful attitude. Then no porters were around to take our luggage that we could find. Microphone lady rushed us inside and we had to carry our suitcases on and wait with them for about 1.5 hours on in both the crowded boarding area and deck 3 before we could get our stateroom. Maintenance in certain areas like decks and pools was handled by one person in any area it appeared, so a lot of time elapsed between cleanings or upkeep. Only the port side Serenity deck whirlpool was “hot” for the entire cruise. The aft starboard whirlpool was temperate, and every other whirlpool was about 90° or lower. In the dining room, we were often left without certain items on the table and had to ask for the wait team to bring them to us, meals were badly cooked (very tough, over cooked prime rib one night), but we did have two really great servers on different teams. Upon returning to the ship at our last port, our cabin door’s lock died and couldn’t read our S&S cards. Guest services had to replace them, and then we returned when that didn’t work, and maintenance had to change batteries and reprogram twice, as first maintenance still had us locked out later when we left the room. Shows were fine. Only the 80’s Pop To the Max was outstanding, though. The cast couldn’t seem to stay on key in the other shows we went to. The comedians were pretty funny in the adult shows most nights, but the Burgundy lounge has many “blind spots,” where you can’t see the stage, so get there 30 minutes early for a decent seat. The laundry facility was alright for washing ($3, drying is free). The ironing boards and irons were a bit confusing and felt cheap/shoddy. Another guest had to give us a tip on how to use the iron as there were no instructions. For good things: air in the cabin worked well. A couple cool nights we had to use the heater for, and warm nights the AC worked fine. The cabin was good sized, and felt about as big as our interior cabin on Conquest, and bathroom was the same. Disembark was so much better than off Conquest in May 2017! Breezed right out through Customs with a quick check of ID’s. Our cruise director Alex was GREAT! Very friendly and fun. Always nice to see him around the ship when we were walking around. We didn’t do the LGBT mixer, but guests and staff we met seemed mostly friendly with us as a gay couple. So I would say it was an LGBT friendly environment. Read Less
3 Helpful Votes
Sail Date: December 2018
The Dream is a very beautiful ship and is still in great shape. It was decorated for the holidays, which made it even more beautiful. The steakhouse was absolutely delicious and we enjoyed the food on the ship overall. We loved the spa so ... Read More
The Dream is a very beautiful ship and is still in great shape. It was decorated for the holidays, which made it even more beautiful. The steakhouse was absolutely delicious and we enjoyed the food on the ship overall. We loved the spa so much! It was truly relaxing, the Thalassotherpy pool especially. The shows were great, and we enjoyed most of the onboard entertainment, especially Romaine on the steel drums and the DJs on the ship. We absolutely loved our spa balcony room and our room steward. If we get on the Dream again, we want to stay in the same room lol. We didn’t book any excursions thru Carnival, which was great for us bc we saved money and had an amazing time at each of the ports we stopped at. The cruise atmosphere was definitely fun, but not overwhelming. The Carnival Dream was truly a dream trip come true! Read Less
2 Helpful Votes
Sail Date: December 2018
I booked this trip because it was a decent price but I guess this was because they were working on parts of the ship prior to the dry dock. If I had known this I would have booked the dream instead and had 2 more days for my vacation. Many ... Read More
I booked this trip because it was a decent price but I guess this was because they were working on parts of the ship prior to the dry dock. If I had known this I would have booked the dream instead and had 2 more days for my vacation. Many areas were not accessible and there was noise and smells, not what I want to see, hear or smell on my vacation. This ship is very hard to navigate and you felt like in a maze trying to get anywhere. Perhaps this is because areas were blocked. I would not sail on the triumph again and it is certainly showing its age with many areas looking very poorly. The crew were also not very friendly and did not seem happy to be on the Triumph either. Activties and crew engagement were lacking for those that don't want to hear the same 5 line dances with a DJ that doesn't see to know any other songs. I get that others like that and it gets the crowd going but it got really old and we started to avoid them. . There were 3 30 minute trivia events over 5 days with nothing much else going on in between except for the musical duos or acoustic guitat playing. Many people commented their disappointment so I don't think we were imaginging everything. We spent more time napping or watching TV. On a posiive note the shows were quite well done with a large troupe with productions we have not seen before. Read Less
2 Helpful Votes
Sail Date: December 2018
I went on a cruise with a friend for her daughters wedding. Food wasn’t very good, took too long to be seated, food came out wrong after taking an hour to get it. My internet package I paid $60 for rarely worked. I was charged for a ... Read More
I went on a cruise with a friend for her daughters wedding. Food wasn’t very good, took too long to be seated, food came out wrong after taking an hour to get it. My internet package I paid $60 for rarely worked. I was charged for a drink my friend ordered. Our cabin steward was awesome though. Props to Rudi. Very disappointing experience. We weren’t offered any type of compensation for the problems we had. The entertainment was good. I think there should have been more of a selection with the food. Most of the crew was nice. We did have a problem with one waiter but that was it. The pictures were way overpriced. $22 for one 8x10. It was a very disappointing trip. I expected more than what I got for my money. $70 gratuity for a three year old kid was excessive. Not enough English speaking people on board. Hard to communicate with people who barely speak English. Read Less
9 Helpful Votes
Sail Date: December 2018
Chose this cruise in early December because I love a winter vacation without the kids and during this time of year between Thanksgiving and Christmas . . . the price is right (as Bob Barker and Drew Carey would say). It was my 3rd ... Read More
Chose this cruise in early December because I love a winter vacation without the kids and during this time of year between Thanksgiving and Christmas . . . the price is right (as Bob Barker and Drew Carey would say). It was my 3rd Carnival cruise, my first one on the Carnival Dream, and the first one out of New Orleans. Embarkation and Disembarking has improved with each cruise I've gone on. The food was good (love Guy's burgers), overall the ship was clean and I had a good time. We very much enjoyed the Punchliner comedy club as well as the 80's music show that was put on in the main Encore lounge / theater. The cruise director Alex is one of the best. The exercise room on this ship was a little small for my expectations, they had way too many treadmills and not enough room for free weight activities. Serenity adult area is nice, quiet, and comfortable - that is unless you are there when they blow the horn leaving port - scared the you know what out of me for a moment. Many other reviews here have complained of foul smells at different places on this ship. I will say I noticed a few areas that smelled, but nothing more than you experience in everyday life. I generally noticed it more often going by the same rooms and it didn't smell like sewage, it smelled more like people and people's clothes who don't bathe frequently enough. Read Less
5 Helpful Votes
Sail Date: December 2018
Chose this cruise for the date and departure port. Nola was amazing and plan to return there soon. The Dream is a large ship that offers an incredible amount of activities and space to roam. We had a balcony cabin on deck 8 mid ... Read More
Chose this cruise for the date and departure port. Nola was amazing and plan to return there soon. The Dream is a large ship that offers an incredible amount of activities and space to roam. We had a balcony cabin on deck 8 mid ships, the only noise we heard was the family next door playing with there kids , not a big deal. The room was cleaned once a day and they did a great job. Had to ask 3 times for ice in the ice bucket but finally got it every day after the 3rd day. Food was great! Only dined 3 nights in MDR, the first night, the second elegant night and the last night. All 3 nights were great! Had dinner in the stake house and it was great, ordered the art on the table for dessert and it was incredible! Had dinner at bonsai sushi bar, very good. Lunch onboard ever day is great, chose a guy's burger, a blue iguana taco or barito, guys pig and anchor bbq, pasta at the pasta bar, a sandwich from the deli and don't forget the Mongolian wok! I never ate at the buffet, to much other stuff! Breakfast every day in MDR was great, freshly made eggs benadict, stake and eggs, so much more that was not setting in a warming dish on the buffet for an hour. The ship was decked out Christmas ( for those who are offended by the reason for the season, carnival calls it the holidays), it was done nicely not gaudy like some places get. The pools and hot tubs were great and the aft ones were never crowded but the main one midships seamed very busy on at sea days. Went ziplining in roatan, it was fun. Stayed onboard in Belize, enjoyed the water slides and main pool. In cozumel we went to Mr. Sanchos an all inclusive beach club. I made the reservation 2 months before the cruise for a 5 dollar deposit per person. On arrival paid another 45 dollars pp. So for a total of 50 $ pp, we spent the whole day, 8:30am till 4pm eating and drinking, swimming in the sea and lounging in the pools, great time, great service, highly recommended! Disembarkment was well organized and would go smoothly if ignorant people did not cruise. Just follow the directions! Cruise was great and will definitely go again. PS. The Flicks show was the best show I have ever seen on a cruise! Read Less
2 Helpful Votes
Sail Date: November 2018
I’m very familiar with the departure city, as I’m a former resident of New Orleans. I have no comment about parking because we parked at my best friend’s house and used lyft for $12/per person. Not bad. We had Faster to the ... Read More
I’m very familiar with the departure city, as I’m a former resident of New Orleans. I have no comment about parking because we parked at my best friend’s house and used lyft for $12/per person. Not bad. We had Faster to the Fun and my friends had a suite, so priority embarkation was available for both parties that arrived at 11:35am. Easy peasy. We met the rest of our party while we were stuffing our faces on the lido. Our cabin was a balcony, 10258. If possible, we try to always book on the lido - we truly love being that close to most of the fun. This was a Birthday cruise for my husband, 8 people total. No kids in our party. We had a blast. On 11/27, we dined at the steakhouse. A couple of people in my party did not enjoy their dinner. I didn’t hear much of their gripes because I was highly satisfied!! Our MDR staff weren’t the best, but I didn’t mind too much (Scarlett dining room, late dining). The wait staff for sea day brunch was phenomenal. We kept getting Soosak (I think that’s the spelling) and he and his partner were just great! My husband was peturbed about the lip sync battle contest, as when we arrived at the start time to enter the contest, but they had already chosen the contestants. If it starts at 1pm, then why at 12:59pm have you already chosen your folks? Read Less
3 Helpful Votes
Sail Date: November 2018
I had an amazing Vacation this time of the year was perfect the weather was just right and not humid or too hot. The service was outstanding. The Only reason I am not giving 5's for everything is my shore excursion in Cozumel was not ... Read More
I had an amazing Vacation this time of the year was perfect the weather was just right and not humid or too hot. The service was outstanding. The Only reason I am not giving 5's for everything is my shore excursion in Cozumel was not the best. I was kinda disappointed as I didn't realize how long it was going to take to get to the destination and we ended up only having three hours instead of 6 hours at the location plus it was so packed as their were 6 ships in Cozumel when we were their. My cabin 2346 was wonderful. Very close to the water and when on the balcony we were able to watch the Pilot boat captain jump on and off the ship to Pilot the ship into the harbors and Mississippi river (Takes 7 hours to get through the river to the Gulf of Mexico). Also were able to see 10 dolphins and 1 whale from our room. Weather was around 85'F every day. Sunny and water was great. Jamaica was my favorite place to visit. Would defiantly recommend doing a snorkeling tour when here we saw so many tropical colored fish in the bay. Next time I go to Cayman Islands I am going to do Stingray bay and snorkeling tour as the water was crystal clear the further out you got. Read Less
Sail Date: November 2018
I realized at the last minute my college aged daughter and high school aged daughter had time off school at the same time. I picked this cruise because the port is drive able, last minute airfare was cost prohibitive. We got there at ... Read More
I realized at the last minute my college aged daughter and high school aged daughter had time off school at the same time. I picked this cruise because the port is drive able, last minute airfare was cost prohibitive. We got there at 11:30a and walked right on, with our own bags. We are Platinum and waltzed right in after checking in. The Dream is not the newest ship but I love the classic look. I was very nervous at the safety drill hearing the adult:kid ratio for this sailing. Carnival security was stepped up and present everywhere did an amazing job keeping things in check,firm but kind. Several announcements were made reminding parents to be parents. We had the best waiter during your time dining, Sabbi. We looked forward to seeing him every night. We booked steakhouse reservations for Thanksgiving, and had an outstanding meal. We ate twice at sushi, amazing. We also booked the Dreams portrait studio, and they took pictures on board and on deck. Our pictures turned out amazing. I spent $500 for a metal 20x30 and for 15 fully edited digital prints. Very pricey, but priceless all at the same time. We were tanned, relaxed and genuinely happy and it showed in our session. We all crammed into a balcony room, and with a little coordination, it was just fine. We enjoyed our shoe trips for the most part. I will review these separately. Read Less
1 Helpful Vote
Sail Date: November 2018
We chose the cruise because it best fit our schedule with it sailing over the holiday break. But, I was taken back by so many things. The concern is with the passengers for the most part but I think Carnival can take better control. I ... Read More
We chose the cruise because it best fit our schedule with it sailing over the holiday break. But, I was taken back by so many things. The concern is with the passengers for the most part but I think Carnival can take better control. I want to start by stating the service by those that work for Carnival was good! Our cabin steward (Henry) our waiters at dinner (Greg, Vicxon, and Aleksandra) were great! Now the other matters - waiting for guests to arrive for muster drill, children throwing ice on people from upper decks, dirty plates of food left on stairs, people yelling from balconies to other ships when docked; and last but not least the dress for dinner in dining room especially on cruise elegant night (I know we don't have to dress formally but) shorts and flip flops are now allowed. And, someone had their sneakers on the table! Sorry but that is our last Carnival Cruise. Read Less
4 Helpful Votes
Sail Date: November 2018
We went on a family vacation for Thanksgiving. We usually have top rated service. This time many many staff were unfriendly. Our room steward asked if we wanted room cleaning in morning and evening. We said yes. She only did morning. We ... Read More
We went on a family vacation for Thanksgiving. We usually have top rated service. This time many many staff were unfriendly. Our room steward asked if we wanted room cleaning in morning and evening. We said yes. She only did morning. We asked for ice. Never got it. She rarely spoke in the hallway. She was less than nice to her room helper. Wait staff was not engaging or friendly. The pizza people never smiled of said a word. We did have one really nice bartender, D Pac, and a gentlemen a guest services was very helpful when we found out my stepdad passed away during our cruise. Ship was dirty as well. Stained carpet, etc. We were not impressed this trip, which I dislike having to write because we usually have excellent service, friendly staff, and a fun ship. I wish we could say that this time. And lastly, the unruly kids were horrible. Staff needed to handle that since parents did not. Ban them from carnival... something. Read Less
3 Helpful Votes
Sail Date: November 2018
We are pretty laid back cruisers. We are usually down for whatever, and rarely complain or make a big deal of out of things. Our first time out of NO and getting on the ship was probably the quickest and most smoothest experience we ... Read More
We are pretty laid back cruisers. We are usually down for whatever, and rarely complain or make a big deal of out of things. Our first time out of NO and getting on the ship was probably the quickest and most smoothest experience we have had with carnival. Parking was expensive at port. Overall ship was clean, however room was a B on clean. It wasn’t bad enough to complain but got the feeling it was just quickly wiped down not thoroughly clean. It was kind of like this the entire cruise. I don’t know if this makes a difference but I will say it’s the first time we have not stayed in a suite, and just had two ocean view rooms. Wondering if service declines with lower category rooms? Dining Dining was great. Guys burger bar was AMAZING and I’m pretty sure at least one of us ate here at least once a day. We didn’t get chance to eat at the bbq place. As it’s only opened for lunch on at sea days. Food in main dining was average with a few great moments, although I feel this is typical with main dining on cruises. Entertainment Was good and we all had a good time. Although some Big adult events such as $5000 Bingo/build a bear workshop seemed to be inconveniently booked at same times. We had late dining and felt there was a gap in things to do between 4-7:30, but then the activities picked up around 7:30. Our next cruise we will either do early dining time or your time dining because we felt every night we had to decide between dinner or an activity. Ports Costa maya- we did water park. Had great time. It was less than 5mins from port. Although carnival charged for my 5yr old, when 5yr olds are free at park. I contacted carnival through their best price guarantee- after two weeks I finally heard back(day before cruise) that they are in process of updating their site to offer free for 5yr also. It was too late to cancel his ticket online so once aboard I talked to guest services. Had to show them carnival email before they would refund ticket. Didn’t refund the 110% like guarantee says but did refund ticket price as on board credit. The difference is only about $8 so I was fine with that. Mahogany Bay- Maya private island. Highly suggest! We Loved the monkeys!! Belize- we booked private tour. CaveTubing.bz and LOVED it! This port doesn’t have much to do directly off ship. And plan extra for timing getting on and off ship and it’s via a charter boat. Cozumel- took a cab on our own to Paradise Beach and saved over $200 not booking through cruise. No beaches are within walking distance of port. Kids clubs Kids had a great time and begged to go to clubs everyday. My teen felt her club activities started late, and wish they offered more earlier in the day. We cruise usually every other year. We enjoyed this ship but we don’t ever book the same ship twice. We would do a western Caribbean cruise again though. Read Less
1 Helpful Vote
Sail Date: November 2018
Let me say this by only use your debit or credit card to BOOK THE CRUISE. For everything else please use cash. Bring LOTS of CASH! Again CASH ONLY. Luggage - be ready to tip those that get your luggage to the ship. keep at least a carry ... Read More
Let me say this by only use your debit or credit card to BOOK THE CRUISE. For everything else please use cash. Bring LOTS of CASH! Again CASH ONLY. Luggage - be ready to tip those that get your luggage to the ship. keep at least a carry on with the items you'll need (meds, toiletries, etc) Embarkation - quick, smooth. have your passport or birth certificate(with photo ID) and your boarding pass ready to go. they'll look over your documents and take a photo of you. the line moved quickly and smoothly. Once on the ship: we immediately went to eat while we waited on our luggage or the chance to get into our cabin. lido deck was crowded but what can you expect. food was decent. Remember to bring a sports bottle or Yeti, as the cups are super small. Cabin: decent size. we had 3 twin size beds and one bunk bed. two bathroom, with two showers and one toilet. ocean view (room 1296) it was nice and clean. they leave your sail and sign card outside your door in your little mailbox, you'll be attached to this card for the duration of your cruise. BRING A LANYARD Elevators: i think we ran smoothly. of course the first day is going to be hectic but that was the only time we really experienced any delays with the elevators. NOTE: let people OFF the elevator before getting on. Lido deck: great and plenty of room for the crowd. NOTE: Please don't just randomly stop when you're walking...99% of the time someone is behind you. people stood in random places that just created traffic or would stop to check their phones or whatever, be aware of others around you. casino: played $20 won $123. wheel of fortune. that's the only time in the casino. smokers are in the casino so not my choice of an area to chill. again your money will be on your sail and sign card but you'll have to cash out to have them do with your money as you'd like. Ports: costa maya (rented a $2 taxi went downtown, had a massage ($25) and some drinks and chilled on the beach) Honduras (carnival excursion $104) RTV's in the jungle...with Roatan ATV's ..best experience ever. then we paid the guy $30 to take us into town and give us an "off tour, no tourist" type experience. went to a great little place to eat. Belize (purchased a tour once at the port $25) took us to a Rum factory, and all across the island. totally worth it. i have dreads and when we got back a woman re did my hair for $20...usually costs me $70 in the states. cozumel. (we rented a car for $100 w/insurance) and did as we so pleased. Room steward: Paulo, excellent. room was always clean and tidy. Disembarkation was slow and painful. took way longer than getting on the ship. NOLA does NOT have a tax for booze brought back to the states. have your ID ready. and have cash for tipping. Read Less
1 Helpful Vote
Sail Date: November 2018
This cruise left from New Orleans. It was an 8 day round trip. Our stops were Costa Maya, Belize, Roatan, Cozumel. There was 10 adults total in our group. We stayed in an inside cabin on deck 1. The cabin was quiet and hardly any ship ... Read More
This cruise left from New Orleans. It was an 8 day round trip. Our stops were Costa Maya, Belize, Roatan, Cozumel. There was 10 adults total in our group. We stayed in an inside cabin on deck 1. The cabin was quiet and hardly any ship movement. Easy access to the ironing room, aft dining room and exiting the ship each day. The food was delicious in the main dining room, pizza, burgers, cantina and sandwiches. We enjoyed trivia each day, dive in movies and the water slides. This cruise was our 2nd on Carnival and 1st time during a major holiday. There was over 1000 kids on this ship. The only problem was the kids. Some of them thought running up and down the halls screaming, knocking on doors, throwing items from the decks, pressing all the floors in the elevators, blocking the stairs was the highlight of their trip. Read Less
2 Helpful Votes
Sail Date: November 2018
The cruise was great. Service was great. I did not enjoy all the kids on board. The kids ran wild on the ship and there were complaints all week. I will not cruise again on a holiday week... too many kids... Just a personal ... Read More
The cruise was great. Service was great. I did not enjoy all the kids on board. The kids ran wild on the ship and there were complaints all week. I will not cruise again on a holiday week... too many kids... Just a personal preference. The food was pretty good. Although I wish the buffets and burger places were open more in the in between times of breakfast lunch and dinner. The cruise critic meet and mingle never happened. No one in our group received an invite. The shows and entertainment were very good. I enjoyed the 80s show a lot. The cabin was normal. But the bed was so hard. This is the first cruise that we had that problem. Our room steward put 2 comforters under the sheets to try to help. But it was still very uncomfortable. The other people in our groups had comfortable beds. We checked theirs out to compare. It was just ours. Read Less
2 Helpful Votes
Sail Date: November 2018
My friend amber asked me to go with her. I loved the cruise the best thing about it was the people novi especially she was our waitress and oshaine they were awesome. American brad is an amazing host I seen him a lot throughout the cruise ... Read More
My friend amber asked me to go with her. I loved the cruise the best thing about it was the people novi especially she was our waitress and oshaine they were awesome. American brad is an amazing host I seen him a lot throughout the cruise and he was amazing. I did not receive an invite and had no idea what time or where the meet and mingle was so that was a little disappointing but overall I had a blast. There was a smell throughout the hallways a sweage smell it was bad at times but the crew made up for it. The director was good too I just never really seen him much. I saw American brad a lot more and he was complexity awesome. He involved little kids in everything we done he made every event fun funny and just all around amazing time for me being away from home he made it feel like home. Novi was amazing as well the best waitress I ever had. Read Less
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