1. Home
  2. Cruise Lines
  3. Carnival Cruise Line
  4. Carnival Cruise Line Cruise Reviews
9 Helpful Votes
Sail Date: August 2017
We sailed on the Dream for a seven day Western Caribean cruise. The cruise was scheduled for two days at sea three ports - Montego Bay, Grand Cayman, Cozumel and another sea day. After the Grand Cayman stop the Captain headed the ship ... Read More
We sailed on the Dream for a seven day Western Caribean cruise. The cruise was scheduled for two days at sea three ports - Montego Bay, Grand Cayman, Cozumel and another sea day. After the Grand Cayman stop the Captain headed the ship back to New Orleans. He said that there was engine trouble and we could only travel at half speed. Although he apparently knew this when we left Grand Cayman, he didn't make the announcement until we had gotten up early to prepare for the planned shore excursion in Cozumel. Then in the middle of the afternoon the ship stopped sailing and drifted for about six hours. Apparently they fixed the engine problem and we actually got back to New Orleans early. They offered $50/person compensation for missing Cozumel. According to Carnival they are not obligated to stop at any ports and that no compensation is required at all. This was due to poor maintenance, not bad weather. We also had a problem with the spa. We paid for couples access prior to the cruise. We were billed a second time after we were on board and had to go to guest services to get the second charge removed. According the the person we spoke with, this is a common practice of the spa. He said that the spa is a separate company and there is nothing that Carnival can do to stop at it. I also had a medical issue arise and was very disappointed the the competence of the ships medical personnel. One nurse had trouble with x-ray machine and using the computer. The doctors gave conflicting statements about my condition. They failed to contact my wife when I requested it. They even messed up an IV. We enjoyed the comedians and the shows. Our excursion in Grand Cayman on a Catamaran to Stingray City and the reef was a lot of fun. It was the highlight of our trip. The food was fine but not as good as we had on the our last cruise, Carnival seems to be trying to get people to pay for the Steak House upgrade options. We paid for the Cheers program which states that it is good for "all spirits, including cocktails, cognacs, whiskies and other spirits, as well as beer and wine (and Champagne) by the glass, with a $50 USD or lower menu price per serving". Based on this we expected to be able to get some premium spirits. The thing is they didn't have anything over about $12.00. So the $50 figure is meaningless. We were pretty disappointed in Carnival. Read Less
Sail Date: August 2017
This cruise was a gift from our son. The food the first two days and nights were terrible. Thankfully it did get better as the cruise went on. However, one night, for no reason at all and without warning, our dining room seating was ... Read More
This cruise was a gift from our son. The food the first two days and nights were terrible. Thankfully it did get better as the cruise went on. However, one night, for no reason at all and without warning, our dining room seating was changed without our consent. We went from having very hospitable and friendly service personnel to people who barely acknowledged us. We were still waiting on our food while the table next to us was getting dessert menus. We finally got served when I went to complain the maitre d. He did put us back at our original table the next night. Then the ship broke down and we didn't make it to Cozumel. We were at a dead stop for over 5 hours. Carnival gave each passenger $50 for their troubles. Not a bad takeaway for Carnival who charged 4 times that for the ticket and then made a killing because everybody was stuck on board and drinking. Add in that most people were planning on doing their shopping in Cozumel since you can barter in Mexico so we were forced to buy souvenirs on board if we wanted to bring our families anything from the trip. I was so disappointed in this cruise. The only reason they get a 2 is because the shows on board were fabulous! The entertainment made the rest of the experience worth it. Read Less
Sail Date: August 2017
We were a group of 5, in two balcony rooms, selected this cruise due to its departing from New Orleans. The boat broke down in transit from Grand Cayman to Cozumel. They could not fix it in time, so we had to spend an extra day at sea, and ... Read More
We were a group of 5, in two balcony rooms, selected this cruise due to its departing from New Orleans. The boat broke down in transit from Grand Cayman to Cozumel. They could not fix it in time, so we had to spend an extra day at sea, and all they offered us was a 50.00 per person on board credit. Well boo hoo! We had plans for Cozumel and they act like missing one third of the ports is no big deal, in fact I have called customer service to complain and ask for credit towards next cruise and they said in the contract, fine print of course, they do not have to offer anything and they did not plan to offer anything. If any other cruisers on itinerary has gotten any sort of perk, please let me know and I will try again. Otherwise, I think I am done with Carnival for awhile. The ship is worn, our balcony chairs looked like crap, balcony was tiny - about 5 feet wide - the turn down service and room straightening has decreased to once per day instead of morning and evening, my last cruise on RCC was still twice per day (Oct 2016), so you can tell they are cutting corners to reduce expenditures on board. My grand daughter enjoyed the O2 Club. Read Less
19 Helpful Votes
Sail Date: July 2017
Well this was my first time on Carnival, have cruised before on other lines and it will definitely be my last. First time having a balcony and when booked, I made sure to tell the booking agent from Carnival that it was important to me to ... Read More
Well this was my first time on Carnival, have cruised before on other lines and it will definitely be my last. First time having a balcony and when booked, I made sure to tell the booking agent from Carnival that it was important to me to have a nice balcony and nice location - she encouraged me to use the guaranteed option and not pay the extra to pick your cabin, since they all start on the 6th floor anyway and there are no obstructed views on this ship, so I trusted her and saved a few bucks - should have never done it - we were on the sixth floor and I had no idea, why would I, she never told me, that Carnival's balcony rooms are over decks, not directly over the water - well we were so close to the deck, we had no privacy at all and could barely use the balcony, the thing I was most excited for and really wanted to relax on - there was a chess playing area right by our balcony and people were playing chess all hours of the day and night, and of course kept on looking up to my balcony when I was even trying to talk or relax. That started out our trip and it got worse from there. First night we were refused to enter the Crimson dining room and was told that we were assigned to Scartlett Dining Room. So it took us forever to find the Scarlett Dining Room and the line was what seemed like miles long and it was not even opened yet. We ended up at the Lido deck buffet and it was awful - so our first dinner on the Carnival Dream consisted of a turkey sandwich, some fruit and cheese. I went to customer service that night and was told that yes I was assigned to Crimson and that was an error for me to be sent away - after that we ate there every night and the food was mostly very good. We tried the buffet one other time, and again, nothing good on it at all. Dining room food was good and our waiters, Neil and Luis were amazing and so much fun, so we enjoyed it there, but would have been nice to have some variation. Our housekeeping steward was very nice and room seemed clean, but had an unfortunate event with a robe she brought me, once on, I noticed that there was fecal matter all over it. Very discusting, and I called housekeeping to complain and talked to a supervisor. The same thing happened with a brand new towel that she left in our room - another discusting interaction with someone else's fecal matter that was never washed off - so after that I didn't even trust using the towels - thank God it was the last day before the cruise. There were too many things to even type in this review - there were a few employees that I thought were very ignorant. I had an incident happen with one of the fun team employees, where he totally embarassed me in front of a large group of people and when my son approached him on it, and told him how upset I was and what he had done, he was so unapologetic and made excuses for his actions. He never came to me and apologized, just didn't care at all. When debarking, another employee of that same team, was very rude. I got separated from my son, and I yelled to him that I would meet him outside the room cause I had his cruise card and what not and over the microphone, he made a comment about my remark to my son, that no worries, I'm sure you will meet up with him in New Orleans - so unnecessary and just not cool or professional. I know Carnival is a more reasonable cruise line if you will, and I felt it very much showed in the service and everything else. I am a very easy person to please and not a complainer at all, but I plan on writing a formal letter to Carnival executives, but I'm sure I will get no response and if I do the same lip service I got from customer service. The only thing I can say is we enjoyed was the comedy club. In the beginning of the cruise they had the best comedians, they were awesome, but unfortunately, they then got two new ones and they were not nearly as good. The excursions we did were good in the Cayman Islands and Cozumel. Unfortunately, there were no excursions we wanted to do where we docked in Jamaica and I inquired at the excursion desk if we could get off and be able to take a taxi to a close beach or town and was told that where we docked there was really nothing close and we would have to take an hour long taxi drive one way into the closest town - I know find out that I was lied too, I'm sure so that I would buy an excursion I didn't really want - so unfortunately, bad on my part I believed the man behind the excursion counter and we opted to stay on the ship that day. I should have done my own homework before leaving home and then I would have known not to believe what the Carnival employees tell you. The cruise director I didn't think was anything special. He had an obsession with making people twerk the entire cruise - even when trying to have fun dance off contests that is what he wanted people to do, young or old. He would then have a young girl in a chair and have guys twerk in her face and gyrate literally on top of her. I guess if that is what you are in to for the entire cruise then you want to take the Dream, but after a day or so of that constantly every time there was a party going on, it got real old. Like I said, there were several other things that went wrong and too much to list here. But I do know I will never give Carnival a second chance, and I was glad for the first time, that my vacation with them was over with. How sad. Read Less
Sail Date: July 2017
If this was my first Carnival cruise, it would have been my last! I have been on 3 other ships and it was great. This ship was stinky especially on the 9th floor on the way to the buffet, which they have only 1 buffet service area and not ... Read More
If this was my first Carnival cruise, it would have been my last! I have been on 3 other ships and it was great. This ship was stinky especially on the 9th floor on the way to the buffet, which they have only 1 buffet service area and not 2 as Carnival usually does have on each ship. Areas of the ship were blocked off for re-purposing. The line to debarkation in Cozumel was extremely long due to one exit being used while the photographer is tying to take everyones picture getting off the boat at that one exit. How is a system supposed to work for 1,000+ people trying to get off a boat? It took standing in a line, wrapped around the hallways and stairs for over an hour to get off the boat? In general it was very crowded with not many places to go to get away from the crowded public area that were available. On a lighter note, the crew was excellent as usual. Read Less
3 Helpful Votes
Sail Date: June 2017
We were interested in taking a cruise to Mexico for our honeymoon and Carnival seemed to be the only cruise going there on the dates we wanted. The only other cruise we've ever been on was Celebrity Solstice and I thought every ... Read More
We were interested in taking a cruise to Mexico for our honeymoon and Carnival seemed to be the only cruise going there on the dates we wanted. The only other cruise we've ever been on was Celebrity Solstice and I thought every cruise would be like that. But was I wrong. The Carnival Triumph was way too crowded and way too noisy. I know it's supposed to be the fun, party cruise, but the ship is small and it's hard to get away from the noise when you need to. It was noisy even in our cabin, which didn't seem to have any soundproofing at all. We could hear everything going on in the next cabin, plus what was going on in the hallway - kids running and jumping around, moms yelling at them, even just a basic conversation outside our door was too loud. We were woken up multiple times in the middle of the night by mysterious banging and people yelling. We're non-smokers and getting away from the cigarette smoke was hard. There was smoking allowed in the casino inside and on two different decks, which seemed like a lot for such a small ship. The smell wafted into other parts of the ship. The one good thing about the ship was the food. We mainly ate in the buffet which had an okay variety of food. But there were always long lines and it was small relative to all the people trying to move about at the same time. If you wanted seconds you had to be prepared to wait in the long line again or just do without. We did utilize the dining room one night for dinner, but even that took longer than it should have to be served our different courses. Another thing I really enjoyed was the Alchemy Bar. They have an interesting collection of drinks to choose from, all very good. And it was fun watching the bartender prepare the drinks. Using the bathrooms was hard. They were difficult to find, they pretty much blended into the walls. And the women's bathrooms were too tiny and cramped. Half the time the doors didn't shut or lock properly and usually only one hand dryer out of three worked. They were clean, though, aside from the ones by the pool, which had about an inch of water covering the floor at all times. The ship had 3 different pools, one tinier than the next. Always crowded and always filled with kids jumping in them and splashing everybody else. I was wishing for the days on the Celebrity Solstice where they had adult only time in the one pool. Carnival had multiple hot tubs as well, but we never got a chance to enjoy one as they were always crowded or filled with kids splashing around. I wish I could say I liked more besides the food and the one bar. But unfortunately, these are not enough for me to choose a Carnival cruise again. Read Less
6 Helpful Votes
Sail Date: May 2017
My family (wife, daughter, son-in-law & granddaughter) went on a five-day cruise with some friends. The cruise started off ok. The first day was at sea, which is normal. The restaurants had long lines to get food. The line for ... Read More
My family (wife, daughter, son-in-law & granddaughter) went on a five-day cruise with some friends. The cruise started off ok. The first day was at sea, which is normal. The restaurants had long lines to get food. The line for breakfast was 40-minute line. I must say for the most part the food was good. The hamburger place was great. The food at dinner was good but the menu was just about the same every night, rather boring. You had to pay $20 extra to get a steak. The two ports of call were Cozumel & Progreso. Cozumel was nice but if you ever get chance to go Progreso, don’t. The problems began Wednesday when the drain in the cabin that our daughter, son-in-law & granddaughter where staying. Remember this is the ship that has had problems in the pass sewage backing. Look up “The Poop Cruise”. They had to come to our cabin to take a shower and bathe our granddaughter. It took over 24 hours for the ship to fix the problem, which actually they never really did. It kept backing up the rest of the cruise. I think the biggest disappointment was the lack of customer service. No one seemed really care. They kept giving us a run around. They did not want to make it right. They gave us an 800 number to call and the people there are not wanting to do anything. Bottom line we will not go on another Carnival Cruise. Read Less
3 Helpful Votes
Sail Date: May 2017
We booked this cruise of part of a package which included Chicago, Memphis ans New Orleans. With 7 nights in the Bahamas. All in all had a fantastic vacation, but cruise element was a it disappointing. Loved the ship layout and the staff. ... Read More
We booked this cruise of part of a package which included Chicago, Memphis ans New Orleans. With 7 nights in the Bahamas. All in all had a fantastic vacation, but cruise element was a it disappointing. Loved the ship layout and the staff. Negatives for us was the food which was never hot, and the Casino. Who allows smoking anymore in public places, Carnival does. A big big put off for us, we like a little go on the slots but couldn't stand the smell and stench left on our clothes. This policy must be changed and smokers should be made to smoke on the open decks in designated areas. We had some great stops namely Key West which was beautiful. Must have the key lime pie. Nassau and Freeport were ok but not as attractive as I'd expected. Done lots of cruising before but won't return to Carnival until smoking is banned in public places. Read Less
Sail Date: April 2017
Was invited by friends, the boat was very nice service was very good dinning was good,We were disturbed about some of the guest on board,very bad language whilst trying to sleep sceaming loud late at nightand really bad odors on some decks ... Read More
Was invited by friends, the boat was very nice service was very good dinning was good,We were disturbed about some of the guest on board,very bad language whilst trying to sleep sceaming loud late at nightand really bad odors on some decks like a sewage smell very,very disgusting!!,on one ocassion my wife and i smelled cigar smoke it was not a very good cruise we expected better conditions!!! wet floors in restaraunt areas some were slippery.teenagers shouting profanities,being bullies,towards other children,being around that kinf of language and being bullied is not the idea vacation my wife and i want to be around .I'M just glad that i wasn't any of my children getting treated like that i wouldn't put up with that.My friends noticed it a few times when thet were on cruises With Carnival,but like i wtyped your ship is up to top standards very nice,crew was excellent good work Read Less
4 Helpful Votes
Sail Date: April 2017
I WAS VERY DISAPPOINTED!! Both of us are in our EARLY 60' s. unfortunately it was April Spring break and the ship was overrun with children and young adults. The adult only area is small but nice, need to have two pools and more ... Read More
I WAS VERY DISAPPOINTED!! Both of us are in our EARLY 60' s. unfortunately it was April Spring break and the ship was overrun with children and young adults. The adult only area is small but nice, need to have two pools and more umbrellas. Also being that it was spring break they opened the adult pool up to the children as well! Impossible to get into the pool, did sit on the edge for a short period, due to the absolutely overwhelming presents of small children. Several things, this is the first time we were unable to get into the pool or hot tub, each and every time we tried, it was full of kids splashing, screaming, jumping over our heads, crying and with very little parent supervision! People going up on deck and saving seats very early and no possible way to get an umbrella unless you go up a five in the morning!!!! Very little going on at lido deck, as far as entertainment, again very small pool, need to have at least two pools! Royal Caribbean had volleyball games against the crew, big belly contest (who could make the biggest splash) very funny, and much more….. The ship it’s self is very nice, our room was great, the service we received was awesome! The shows were awesome and the cruise director the Flying Scotchman was absolutely fantastic!!!! But again kids were out of control, back and forth in the isles, stepping on our feet going back and forth, where were the parents, don’t understand that!!! I feel as though we spent a lot of money to get frustrated and not being able to relax and enjoy our time together!! I truly understand family time, I have grandchildren and love spending time with them but this was our time and I think the adult side should have been kept as adult area only! I’m not sure if I will cruise Carnival again, although my husband was ready to book another cruise I’m not sure if it will be Carnival or Royal Caribbean! Read Less
1 Helpful Vote
Sail Date: April 2017
I used to love Carnival. Not the case anymore. This cruise, to put it politely, SUCKED. The service in the Scarlet Restaurant was non-existent. The service of the waiters and waitresses, non-existent. Trying to get a soft drink on this ... Read More
I used to love Carnival. Not the case anymore. This cruise, to put it politely, SUCKED. The service in the Scarlet Restaurant was non-existent. The service of the waiters and waitresses, non-existent. Trying to get a soft drink on this ship is like pulling teeth. No one pays attention to you unless you are an alcoholic. All the fun things happened while everyone was in Port, and the only thing they had to do at night was Seminars on how to improve your posture, and junk like that. I was not on a cruise to be "evaluated" on how I walked, I wanted to have fun. I had none. This cruise line is terrible to say the least. The food is terrible, the drinks were even more terrible and the only thing that made this cruise even worth the trip was the fact that some of the staff were over friendly, and there were a few places on the ship that are quiet and pretty. But again, for the most part, not worth the $3500 we spent . Never again . Read Less
2 Helpful Votes
Sail Date: April 2017
Having been on multiple Carnival cruises, we were looking forward to the Triumph. Upgrading to a larger balcony, purchasing faster to the fun etc. Sadly, bags had still not arrived by 7pm. Room, 6451 is uninhabitable do to noise until 1 am ... Read More
Having been on multiple Carnival cruises, we were looking forward to the Triumph. Upgrading to a larger balcony, purchasing faster to the fun etc. Sadly, bags had still not arrived by 7pm. Room, 6451 is uninhabitable do to noise until 1 am after everything including a magic show ends in the lounge below. This motion on this ship is also worse than any other boat. Several experienced cruisers who have never experienced motion sickness, made the trip to medical, at $200 a visit, as standard motion sickness pills were ineffective. There seems to be very limited activities or shows. To make matters worse. We arrived to port over an hour late, and deparkation became a disaster. I will say, dining staff and housekeeping were as good or better than any cruise. Customer service and cruise director, very underwhelming. This ship is in desperate need of overhaul like Sunshine, or just park it. Read Less
Sail Date: April 2017
I have sailed on Carnival three times now. The Dream last December was awesome. This boat not so much. First off, it stank of sewer the whole time I was on it. Some location of the boat the smell was more intense. The entire boat ... Read More
I have sailed on Carnival three times now. The Dream last December was awesome. This boat not so much. First off, it stank of sewer the whole time I was on it. Some location of the boat the smell was more intense. The entire boat just needs a good washing job. The bartenders are rude as hell. The wait staff was better but it seems as thought the least seniority crew runs this boat. The drinks are so watered down that I just started ordering martini's all day long and then still seemed to be watered down. The food is mediocre at best. Long lines are the standard in the buffet especially breakfast. Best food: Guys Burger Joint. The upgraded steak that I purchased they overcooked both times and when I complained the second time, I just said take it off my bill and I won't eat it. Nope they would not do that. While my Krewe that I was with was awesome and we had a great time, Never again on this boat. Read Less
4 Helpful Votes
Sail Date: March 2017
I cruise every spring break. I chose this cruise because they dates were right, the price was good, and the debarkation port is awesome (New Orleans). The food in the Scarlet dining lounge was not good, the service was even worse, ... Read More
I cruise every spring break. I chose this cruise because they dates were right, the price was good, and the debarkation port is awesome (New Orleans). The food in the Scarlet dining lounge was not good, the service was even worse, much worse. The shows in the Encore lounge were fantastic. But why the wait? Ship's crew left the doors closed (light and sound checks, presumably) until showtime, causing stampeding after a long, uncomfortable standing wait of 30 minutes or more (for those of us that like to get there early and get a decent seat). The buffets are still set up in a way that forces people to wait in long lines for 90% of food they don't even want. Why not put the food on islands, as RCCL does? The shore excursion in Freeport (All Inclusive Beach Getaway) was terrible: drinks so watered down it was not even possible to get a buzz after 30 drinks. Not enough chairs for all the guests and no chaise lounges even offered. Overall, a disappointing experience. Read Less
14 Helpful Votes
Sail Date: March 2017
friends were booked on this cruise. it was out of new Orleans. boarding was a nightmare, gangway was down, I know not carnivals fault, all I heard. waited for hours, port staff and cruise staff not well trained at handling such situations. ... Read More
friends were booked on this cruise. it was out of new Orleans. boarding was a nightmare, gangway was down, I know not carnivals fault, all I heard. waited for hours, port staff and cruise staff not well trained at handling such situations. good things about the cruise, the food, cabin, not much else. won't get my money again. cove balcony was nice, clean, sreward nice. comedy show was good, waiter in there kinda pushy.buffet usually crowded. could not get chair at pools, people were allowed to save them. too much smoking and drunks around. not much security or customer service around. excursions were okay. we did shore excusioneers in montego bay(sunscape splash), just walked around in grand cayman, did carnival deluxe beach cattamarin in Cozumel. getting off the ship ,Disembarkation was half day event, we were zone 26, didn't get off ship til almost nine, line just bogged down before customs. going to customer relations was hassle, always crowded, looking at acct. on tv was kinda of hard to understand, still looking for my onboard credit. Read Less
29 Helpful Votes
Sail Date: February 2017
First, we are not first time cruiser and have sailed on both Carnival and Royal Caribbean so we do understand that you get what you pay for and what you should expect on a cruise this being our 7th cruise in 5 years. We were married on ... Read More
First, we are not first time cruiser and have sailed on both Carnival and Royal Caribbean so we do understand that you get what you pay for and what you should expect on a cruise this being our 7th cruise in 5 years. We were married on Independence of the Seas (excellent ship) and have been on 6 different ships. We have had both good experiences and not so good bad with both lines, so let's be fair. First, this is an older, smaller ship and we knew that going in. I had sailed before on Carnival Victory (sister ship) and although older, it had good upkeep. There are some things that ships both young and old should always have in common though............that is overall cleanliness. The Triumph is not only run down by her age, it is plain dirty as evidenced by cobwebs in the common area bathrooms, muck on the railings, and the consistent musty/moldy odor in the gangways. Our toilet had trouble flushing. Although it made a lot of noise and went through the motions, the bowl never rinsed out with water (picture available on request but too sickening to post) leaving the bowl disgusting. I won't blame the housekeeper because he was constantly cleaning when he could, but it was not proper. Positive side...it was fixed promptly when reported. The really bad thing was the nightly odor of garbage coming up through the elevator shafts and onto deck areas. I am not sure if this was from failing sanitation treatment, lack of emptying garbage at ports, or just bad ship hygiene, but it smelled like the sewage treatment plant combined a landfill, and then moved up the elevator shafts at times. Although the food at both the buffet and restaurants was average to slightly above and had decent selection, the food lines were horribly overcrowded. This seems very consistent with all Carnival Ships as I have had the same experience with Carnival Breeze two years ago.....and that was the newest and biggest of the line. Carnival Ships consistently are overcrowded it seems. The staff did very little to enforce people coming in to the lido buffet directly from the pool with no shoes or shirts. They were either afraid or uncaring to enforce this simple rule which made it extremely unappetizing. Most ships also are strict but playfully tactful to get guests to sanitize hands before eating. On Triumph, dispensers were empty at peak times and nobody seemed to care if you spread norovirus or you didn't Although the staff is polite, they too seem to know that this ship is neglected. On most ships I have been on the staff takes great pride in it. On Triumph there is a feeling from the staff that they too are on an old and failing ship with a lower standards and just going through the motions. I asked one crew member what he thought of his ship and he told me the truth, "It's old, and my least favorite one." Never have I been on a ship in 7 of our prior cruises where tables were not cleared and cleaned for new guests to sit down. On Triumph this seems to be the norm as on more than 4 occasions we had to eat our food in the messes left behind by others, clear the table ourselves, or request a wet rag to scrub off sticky stuff. Again, no matter how old the ship is this should NEVER be acceptable. I saw something at the first day muster that I have never seen on a cruise before and it baffled me. Most times the crew checks each state room to see if the guests have cleared and reported to the station after the muster horn has rung. The muster instructions then only begin after the crew reports all decks and rooms are clear. This seems smart and simple enough given that most rooms are based on double occupancy whereas counting each guest individually would take twice the time. Not on Triumph. Separate crew members tried to count each waiting guest as we were jammed onto the muster deck with a hand counter! Imagine that, trying to get a count of 3400 passengers with a hand click-counter as a few hundred each are jammed into a painted box. It lasted 30 minutes as the crew lost count and people goofed around. Cozumel is a beautiful Port. Been there three times and would go back. Progresso....not so much. The locals told us that since Carnival is the only line currently docking there (now I know why!) the economy is now very poor. After you dock next to the oil rig platform, you get bused 4 miles to the actual location. Then the fun really starts! One upside on this ship was the show entertainment. Jodi White's comedy routines were 5 stars for laughter. The dancers and singers at the main shows were very entertaining. Orchestra band was spot on for a cruise ship. Rough waters killed the farewell act but you can't blame that on performers. The lounge entertainers left a lot to be desired. The piano bar guy, Greg......is a rarely seen entertainer. We stopped in one night on the odd chance he was there and it was like a death sentence. The two guitar playing young guys on the main deck had limited song catalogues and one was completely tone deaf. The only redeeming act was the Decades (Filipino guys) Band. They were very good but hampered by having to always play in the smokey casino. I felt bad for their lungs. This ship made me vow never to travel with Carnival again no matter how low the price, destination, or offer. We had no fun on this "fun ship." It was as dirty as Bourbon Street after Mardis Gras, smelled like a landfill, and had the esprit decor of the Mary Celeste. Read Less
4 Helpful Votes
Sail Date: February 2017
The balcony staterooms were nice I have nothing against that. However they had only one stage show with costumes, singing, and dancing the whole cruise. The food was awful except for the dining room. The desserts were the worst. They were ... Read More
The balcony staterooms were nice I have nothing against that. However they had only one stage show with costumes, singing, and dancing the whole cruise. The food was awful except for the dining room. The desserts were the worst. They were beautiful, but once in your mouth they were disgusting. You could feel their texture, but they didn't have a taste. Everything at the dining room was delicious. The staff in the dining room and throughout the ship were wonderful. The water slides must not have had enough water in them because they burned and tore holes in my shirt when going down them, and took quite a bit skin with them too. The comedy was terrific and the trivia was a lot of fun. The popcorn at the movies needed butter and salt. I also took an excursion in Montego Bay. It was the Horseback Ride and swim. Our guide kept making noises for my horse to run even though I specifically told him not to do it. We then went for the horseback swim where I not only fell off, but the horses were pooping in the water, so basically you were swimming in the poop. The locker to keep your personal items in where outrageous at $5. Overall I would not recommend this cruise or this excursion. Read Less
2 Helpful Votes
Sail Date: February 2017
I chose this cruise for convenience to my home. I am from Louisiana. This ship is in need of repairs and they were trying to do repair with passengers on board. How would you like to spend a quiet day lounging by the pool when they are ... Read More
I chose this cruise for convenience to my home. I am from Louisiana. This ship is in need of repairs and they were trying to do repair with passengers on board. How would you like to spend a quiet day lounging by the pool when they are tearing up decking a some machine sounding like a jackhammer. Then paints near you without saying a word and you have asthma and get sick from the fumes. The ceiling in the covered pool area was falling down. The windows were so dirty, you couldn't enjoy the view. Tiles were falling off of the swimming pools. Rust everywhere. This ship just need to be taken in a repaired and not try to do it with passengers on board. I paid my money to be disturbed like that. I have to say that the crew and staff were very nice. The food was okay. Not much to brag about. The entertainment was good also. Read Less
6 Helpful Votes
Sail Date: February 2017
My wife and I were looking for a Caribbean cruise that went out of a different embarkation port than Ft Lauderdale and one that wasn’t too expensive so we could take her sister also. This cruise seemed to fit the bill just nicely. ... Read More
My wife and I were looking for a Caribbean cruise that went out of a different embarkation port than Ft Lauderdale and one that wasn’t too expensive so we could take her sister also. This cruise seemed to fit the bill just nicely. We decided to come to New Orleans a few days early to enjoy the sight of the city. Well worth the extra expense of time and money if you can afford it. Getting to the port (or hotel) from the airport is best done by cab. There is a set fee of $36 for up to 2 passengers or $15p.p. for 3 and up. There is excellent public transport in the city and a bus runs from the airport to close to the port for $2 that might be a viable option for some, some walking will be required. When we arrived at the port (at assigned times, I am sure to facilitate quicker embarkation) we dropped our luggage off and lined up to go through the process. They have an extra (and unnecessary) step that I have never seen before on my many embarkations before. I am not sure of the reason they have you scan your passport before they scan your passport at the main desk. Once onboard we were happy to see that our cabin was prepared so we could drop off the carry-ons (a little advice, our luggage didn’t arrive till six in the evening so put your bathing suit in your carry-on if you want to use the amenities). The buffet was predictably mobbed (more on that later) but we were able to get some food and find a table. The ship just came out of dry dock but it seems that they ran out of time before completing the tasks. I noticed a lot of unfinished projects and some shabby décor. Speaking of décor, I heard some passengers praising the look as beautiful, while I found it dark and dated similar to the Destiny that we sailed on before. I guess it is all in the eye of the beholder. Our cabin (6464) was (seemingly) an upgrade from the partial balcony we had booked. It had lots of room and a couch for sitting (sofa bed and a pull down murphy bed to accommodate 4 more guests). All was great until we realized when we were getting ready to turn in for the night, that the cabin is above the Song Lounge. Bring ear plugs. Also it is very close to a smoking area so if you don’t care for tobacco odor, don’t use the balcony. The balcony is of decent size with two reclining chairs and a table. There are plenty of smoking places on the ship denoted with chairs with red cushions and the ship has not gone the way of many and banned smoking in the casino so be prepared for that. The main dining room that we had (Scarlet) is a little odd as it doesn’t really accommodate groups. I prefer to be seated at a larger table so we can meet other couples and enjoy nice dinner company. But where we were seated was in a booth (I am not going to comment on that except to say that it felt like we were in a Denny’s with all the décor of said diner, plastic covered bare wood veneer and all). Try to enter it in a suit, maybe that is why so many were just wearing shorts and flip flops on formal night. The area we were in only had tables for two and the booths for four. Downstairs there were a few round tables for six and eight, but mostly small square tables for two and four with long rectangular tables near the windows for eight. Not very conducive to conversation, especially with other couples. I enjoy having conversations with my wife; but if you spent most of the day with her, there is not much new to talk about over dinner. That is what I missed most. The menu was decent but was geared for a three course meal (appetizer, main and dessert). I kind of like a four course meal when I dine out but you can create one if you wish. The food we were served was quite edible, well prepared and flavourful. If you want to be nit picky, it didn’t have that fine dining presentation I have grown used to on other cruise lines. The buffets were the most plentiful of any ship I have been on before. Most ships have one main buffet and maybe two or three other options near the pool. This ship has no less than seven themed free food choices besides the main buffet plus two or three extra fee choices. No matter what you have a hankering for, you will find something. The only thing is that the layout causes long line ups for the more popular spots. I would recommend trying something different or one of the dining locations not near the main buffet, such as the “Pig and Anchor” on deck five along the promenade for BBQ or “Tandoor” for Indian cuisine next to the aft pool. The sea day entertainment is similar to other cruises with the usual participation games, trivia and crafts. Evening entertainment is mostly standard but I didn’t notice any Broadway type shows on the menu. The biggest complaint I heard when talking with other passengers was how unprepared the ships amenities were coming out of dry dock. If they weren’t shutting off the AC in different parts of the ship during the day to fix one thing or another (its amazing how warm it gets so fast), to not having the pools and hot tubs working. Even the water slide was only running for short intervals and not for the first two days. I only ever saw one hot tub running at any one time and they closed the main pool during the middle of the day when we were in Grand Cayman. That made the little pool in the back quite crowded. No explanation was given but we had heard that it was something to do with the chlorine system. This should have been sussed out before paying passengers boarded. Not impressed. Our cruse stops were Cozumel, Grand Cayman and Ocho Rios Jamaica. I have been to all of the ports before some almost double digits. I can’t recommend any ship excursions as I don’t purchase them anymore. In summary, whether or not you enjoy the ship really depends on what you are used to. If you prefer a more quiet uncrowded cruise, then this ship might not be for you. If unfettered partying is more your style, you might really enjoy all the ship has to offer. I just wish they had gotten everything working before our cruise started. The ship still needs some work. Read Less
11 Helpful Votes
Sail Date: February 2017
This will be our last cruise with Carnival. The Triumph is simply falling apart. While laying out deck the ship blew hot oil out of the smokestack onto sunbathers. The crew had to help everyone clean themselves and then shut down the ... Read More
This will be our last cruise with Carnival. The Triumph is simply falling apart. While laying out deck the ship blew hot oil out of the smokestack onto sunbathers. The crew had to help everyone clean themselves and then shut down the deck to clean it. Before the oil incident, the Triumph already had 1/3 of its deck shut off (for the whole cruise) while they refinished it. Because the needed the construction staging area, the sliding margradome never opened and the back pool was cold and shady. Renovating with guests onboard is awful. We heard saws running and smelled epoxy deck paint the entire cruise. Plus with so much deck space closed, there was a major lack of seating pretty much anytime of day. The Triumph is in dire need of serious renovations. There isn't a surface not covered in rust and dirt. The staterooms are the worst I've ever seen in 30 years of cruising. Read about the room below. Sticky. The other couple cruising with us had holes in the walls in their stateroom and their couch was ripped all over. Dining: Carnival's buffet hasn't been great for years and they proved that again. However, the dining rooms meal quality has improved. Our servers in the dining room were awesome. Called everyone by name and always kept our glasses full. Guys Burgers and the burritos were good as always. Room Service/Guest Services: They basically never answer. Every evening we like to have a snack before bed. We had to walk down to guest services to ask to order. Guest services was also not answering their phones. It didn't matter what time of day, both just did not answer their phones. Entertainment: This was the worst entertainment we have ever seen on a boat. Only one deck party even through the weather was beautiful every night. The deck party consisted of 15 songs like the Cha-Cha Slide and the Macarena then they shut down the music and lights. The stand up comedians were bad. One comedian badgered people in wheelchairs in the room. Then made fun of gay soldiers in the room. The other comedian kept talking about his balls night after night. Then he proceeded to make "white people do this and black people do that" jokes. The entertainment was very poor across the boat. Crew: The crew on the Triumph was one of the most friendly crews we have ever experienced on any cruise. The crew was the best part of the trip. Read Less
3 Helpful Votes
Sail Date: January 2017
Have cruise over 20 times with Carnival. This is my first negative review of any ship. Embarkation and debarkation in NOLA smooth as always. Ship was not clean and rotten odors throughout in passageways and public restrooms. Crew staff ... Read More
Have cruise over 20 times with Carnival. This is my first negative review of any ship. Embarkation and debarkation in NOLA smooth as always. Ship was not clean and rotten odors throughout in passageways and public restrooms. Crew staff has been decreased. Takes 11/2 to 2 hours every evening in MDR to finish meal. Long waits between dishes being served slow and sometimes not hot. Staff shortage causes wait staff to have too many table to make MDR a positive experience. Delayed service interferes with evening plans to see shows. So if you want desert in MDR you will miss main shows and punchliner shows. LIDO buffett is slow with extremely long lines again cold food and poor selection. Shore excursion desk and onboard booking for future desk seldom open again long lines since hours are limited. Cozumel is still outstanding with lots of things to do. Progreso has zero best to stay onboard list most of the repeat passengers did. Guy's Burgers and pizza stand were a great option to MDR and LIDO for lunch but everyone knew it and lines were unbelieveable but worth the wait. Chocolate lovers buffet is history just like midnight buffet. Read Less
6 Helpful Votes
Sail Date: January 2017
Every two years our family and friends book a 4 or 5 day cruise. (80+people) We all meet around the pool for sailing. The layout had the people all smashed together, we could not get to bars easy because everyone was hanging out in both ... Read More
Every two years our family and friends book a 4 or 5 day cruise. (80+people) We all meet around the pool for sailing. The layout had the people all smashed together, we could not get to bars easy because everyone was hanging out in both areas. DINNER: Slow, over a hour for each night. So slow, some at our table did not meet back at dinner. The food was just short of good. BUFFET: I heard everyone say it was good. The lines was always to long for me, and the area to pass to get to area, was hard to pass to get through. CABIN: If this was remodeled, it was nothing to brag about. First thing I notice was the temperature, there was no thermostat, and no air movement. I called cabin attendant to show how to put air up. Had to call to get a fan later that evening. Second thing I notice was the fresh smell of "DIRTY OLD MEN" a musky stale smell. Third was the rusty areas in the bathroom by shower. On our balcony, rust spots between rooms. (remodeled ?) SHIP SMELL: Each day the smell of sewerage got worse, and worst. So bad that a lady in our group gagged her eyes watering walking through the ship. ROOM SERVICE: I called at different times a day, AND at night, to after midnight. Not ONE time did they answered. I ended walking up to lido deck when they would not answer the phone which was every night. I am a carnival gold member, I love to go on a cruise. Most of the time it's the 4-5 day cruise. This was the worst "SHIP".. I would take the Elation back in a minute. This ship needs to find its resting place, a coral reef for the fish to enjoy. Read Less
1 Helpful Vote
Sail Date: January 2017
We have sailed this ship a number of times, the last two times our experience has declined in expectations. NOL has been our preferred port and sorry to say last surely be our last time sailing Carnival Dream there were many drunken and ... Read More
We have sailed this ship a number of times, the last two times our experience has declined in expectations. NOL has been our preferred port and sorry to say last surely be our last time sailing Carnival Dream there were many drunken and rowdy people (we believe including teenagers) with loud drama in the hall and beating on doors at 3 AM. No rest and way to much partying (Don't mind some partying but there is a limit). The food has also been declining in quality. We used to really enjoy this ship but will not chance returning. We enjoyed the pizza and the with many trips to the ice cream machine :) A bit chilly but enjoyed the outdoor movie venue. The service at the main dining room was great and our wait staff was superb and we could not have asked for better service, but again the food quality has declined. Read Less
6 Helpful Votes
Sail Date: December 2016
We decided we wanted to cruise on Sunday, Dec. 11th. We were put on a waiting list & was called the day before (14 Dec) that a cabin opened up. Of course this was an interior cabin. We did not decide straight away on taking the ... Read More
We decided we wanted to cruise on Sunday, Dec. 11th. We were put on a waiting list & was called the day before (14 Dec) that a cabin opened up. Of course this was an interior cabin. We did not decide straight away on taking the cabin. We looked at the floor plan to make sure it fit our needs. We called Carnival & reserved our sailing. We both have a requirement that having a night stand makes life much easier. The floor plan showed that it the cabin has two night stands. Oh, the cabin number is 7304. When we got onboard of course there was not two nightstands. Actually no night stands, for the inboard side of the bed there was the shelf. Not cool. We had to figure something out for our needs. Then we attempted to use magnets to route an extension cord & the first time since we began cruising the bulkheads were not metal. Again had to devise another way around this. I need to mention the lack of cleanliness of our cabin. There were broken hangers in one of the closets. Something on the one extra take was sticky. Carnival no longer does a nightly turn down service. So your room only gets attention once per day. The bathroom had cracks & chips in the sink the mirror/medicine cabinet would not close unless you fidgeted with it for a minute or so. It had to be lifted, cocked then pushed in. Another annoying habit is the crew has gone from calling you my Mr.(insert last name), to Mr. (insert first name), to just using the first name. I'm not a prude but I thought this was just a little too informality. Next is the food in the dining room. We went to the dining room every night. We were assigned anytime. This was convenient. The first night we checked in about 8:00pm. My wife ordered a flat iron steak med. well. It was as bad as jerky. I ordered something that was also inedible. The famous chocolate melting cake was more like chocolate soup. Raw cake batter is nice to lick from beaters but not to be served as a dessert. The next two nights were much earlier & just as inedible. One night we actually left the dining room, went to a very poor show then up to the pizza pirate. Waited for over 20 min. to get pizza. We ordered coffee to be delivered one morning & Carnival now charges for Room Service. Not the food just the food service. OH, yes while I'm on the room service complaint bandwagon. Carnival does not allow you to bring ANY water onboard their cruises. We have a medical requirement for distilled water. This can be purchased in town for under a buck. But since Carnival does not allow you to bring water onboard we had to purchase the distilled water onboard. They charge $3.00. More then 3 times what I can buy it for out in town. I'm not a tight wad by any means but when I can save a buck I do & I really feel Carnival has you by the short hairs on this one. The only really good dinner we had where we look back on the meals was the last night we splurged & ordered the surf & turf ($20.00 extra per person). Also the Sea Day Brunches were good. The most consistent meals in the dining rooms. Except DO NOT order the grits. For some reason they cannot cook grits. Really bad. Also Guy's Burger Joint is almost a reason to take a cruise on Carnival as it is that good. Also the Blue Iguana burrito is good. There are not any specialty restaurants to pay extra for. We only found one coffee bar that makes specialty coffee. There is only one lady working there at a time. The line was usually about 20 min. or longer when I went. Granted some of the problem was people waiting in line & not knowing what they wanted when it was their time to order. Then getting an extra pump or extra shot of milk. The barista working the coffee bar is really nice & tries to please everyone. Just think they need more than one person there. The last Princess Cruise we took had a minimum of 3 baristas working there. We purchased the Cheers beverage package. Sometimes this was very frustrating. We had to wait at the bar each time to get a drink. Seems that is the bartenders knew you a pay by the drink customer they waited on them first. When there was no one else to wait on then you were asked for your order. The quality of the drinks were very good though. Entertainment: We did luck out 2 of the 4 nights with entertainment. One night was a Master Juggler. Really did not know such a title existed. But he was pretty good juggler & a great comedian who had a fantastic tag line, "Write it Down". My wife & I are still using that tag line as joke between us. Then they had a hypnotist. This guy was good & thanks to the people brave enough to go onstage & get hypnotized. They put on a great show. Embarkation: Was smooth & painless. The safety drill was the most unorganized I have ever seen plus Carnival has taken to using the muster points on the deck which is a long time to have the first people to show up standing & waiting for the mumbling over the loudspeakers get done. The words were indiscernible & then there was a "leader" who got on a stand, spoke with a heavy accent using a tone that was condescending that had the guy next to me very upset. Port Call: Cozumel. I took the two tank certified SCUBA diving shore excursion. Pretty good. The SCUBA shop was Sand Dollar. Great dive master. This is the FIRST time I have used rental equipment & will not do so again. If I do not have my equipment I will not dive. The first mask I was issued leaked horribly. Whether it was my the mask itself, the size of the mask I never took the time to figure it out. I got very frustrated on my first dive & aborted. The second dive one of the dive master let me use his personal mask & had a very good dive. Very good. Visibility was at least 20 meters. Best diving I have had in a very long time. Wife stayed on the ship. Debarkation: This was again painless. Really a little scary as the Borders or Customs did not search anything or even check our passports. Made for a very fast exit. Parking in the parking lot on top of the terminal was great. A very fast exit to the main roads. We did the carry our own luggage off the boat as we only had two suitcases between us. In summary we will NEVER take another Carnival cruise & NEVER take another cruise under a week long. I hope this helps someone be better informed Read Less
Sail Date: December 2016
Chose this ship due to reviews, port, and schedule. Have been on more than ten cruises with several cruise lines and this was my least favorite of all. Carnival always offers a good time at a fair price but I'll pay more and choose ... Read More
Chose this ship due to reviews, port, and schedule. Have been on more than ten cruises with several cruise lines and this was my least favorite of all. Carnival always offers a good time at a fair price but I'll pay more and choose another brand next time. The food was the most disappointing part of the week, was not good and always cold. I'm not a food snob, but they can do much better than rubbery chicken, few vegetables, and dishes with inexpensive 'fillers' to provide visual appeal. Is anything prepared on the ship? The desserts weren't even good, except for the chocolate melting cake. Service was very good, crew was friendly. Didn't have many onboard activities that appealed to me, but even with that said had a relaxing trip. Disappointed with Belize port, did not feel safe there. Room was comfortable but pillows needed replacing badly. Evening entertainment was good, especially liked the comedy acts. Embarkation and debarkation well organized. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise