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Sail Date: March 2018
This was mine and my husbands first cruise! As most people we love food and was really looking forward to it! Guys Burger and Pizza Pirate were really good!! The buffet was disgusting and tasted super cheap (low quality) Dinner in the ... Read More
This was mine and my husbands first cruise! As most people we love food and was really looking forward to it! Guys Burger and Pizza Pirate were really good!! The buffet was disgusting and tasted super cheap (low quality) Dinner in the Paris room was nasty 2 of the 3 nights we ate in there! My expectations were way higher for how much people pay to cruise! Drinks are way over priced like $10 per drink and not strong at all. Drink package is overpriced which we didn’t get because it wasn’t worth it to us! We did our excursions outside of carnival cruise lines because they’re way cheaper by like half the cost! Look at trip advisor! Anyways Cozumel and Progreso were definitely the high lights of the whole cruise! We also met some amazing people at our dinner table! That was the best part of dinner honestly were the people! All the workers, servers etc were super friendly and put on a fun show during dinner! If you’re looking for good food, carnival triumph is not the way to go! Room were decent. Balcony view was amazing! Way too many kids on the cruise and in the pool area! Next time we will be looking for a kid free cruise and this is coming from someone who has 2 of her own! They use to have a pool for adults only but got rid of it for whatever reason! Read Less
Sail Date: March 2018
We are experienced travelers and cruisers– have taken nearly 40 cruises and numerous land trips. We made this cruise with our grandsons, ages 12 and 14, who are also seasoned cruisers, having made 7 cruises. We have sailed widely ... Read More
We are experienced travelers and cruisers– have taken nearly 40 cruises and numerous land trips. We made this cruise with our grandsons, ages 12 and 14, who are also seasoned cruisers, having made 7 cruises. We have sailed widely throughout the Mediterranean, Caribbean, Alaska, the Baltic, the Dalmations, etc. So we are not rookies. We booked a suite aboard the Carnival Triumph. It was a very roomy and nicely appointed cabin. Huge amount of clothes storage and closet space. Nice large balcony with four, not three, chairs. There was no concierge or butler to pay either, which was nice. Embarkation, as a suite passenger, was quick, as was debarkation. We were able to get off at 8 am. The bad thing about the cabin was the steward’s annoyance that we wanted the beds made up every day. I paid $4,000 for that cabin. I wanted access to my sofa and the chairs! So we told him that on the first day but on the second day, the beds were not made up. I found this very annoying and went to guest services about it. After that, the beds were taken care of. We had no issue with the cleaning job he did. I also find it a rip-off that Carnival has begun asking people if they want service in the morning or evening. I said “both.” Unless they were going to halve the cost of the gratuities, why should I settle for half the work? This is especially a rip off for suite passengers who have already paid much more for their cabins than those in the low rent district. At least we got ice this cruise; aboard the Carnival Magic, we did not even get ice. The port excursions were great. In Cozumel we visited Kun Che which was just wonderful. Great dancing, interesting Mayan rituals, tasty food. And plenty of time when we returned to the port to shop if we so desired. In Progreso we visited Uxmal ruins. Again–wonderful. The excursions were on time and nicely done. No complaints there. I do have a complain about the food. At times it did hit mediocre. The only food worth eating on the ship was Guy Fieri’s hamburgers and fries. Very good. As far as the rest of it went, the food was always cold; the meat was always tough; and aside from the melting cake, the desserts were blah. I do have to say the ship is really hideous, especially the formal dining rooms. We never did figure out what the large brown circles were supposed to represent, but they were hideous. Then there was the blue Greek temple and other ridiculous looking bars. You can’t just accidentally have decor as bad as this ship’s. It must be on purpose! Most Carnival ships are hideous; this was no exception. Why did they keep hiring the same person to do this??? Circle C was not bad. They are closed a lot though. Entertainment not bad. You have to pay to rent movies other than the one or two they “give” you. The shops were the same as any other ship’s. No pins though. I will say that the Dr. Seuss breakfast was awfully cute--even our 14 year old got into it. Can’t say the food was anything but cold. Cold, cold, cold. Like all the other food on this ship other than Guy’s. The details of the Dr. Seuss breakfast were just very well selected and the decor, adorable. And I will give a shout out to the photo crew because the pictures were well printed and surprisingly sharp. Read Less
Sail Date: March 2018
This was what we picked for our honeymoon and we were very disappointed. Numerous factors came in to play that could have made our trip better but as it was, we may never cruise again. This was my husbands first cruise and my second. Which ... Read More
This was what we picked for our honeymoon and we were very disappointed. Numerous factors came in to play that could have made our trip better but as it was, we may never cruise again. This was my husbands first cruise and my second. Which my first cruise was amazing and I have no complaints. Embarkation was very, very quick and smooth. Even with the long line of people I was amazed by how fast they got everyone on the ship. Our Cabin was fine, no complaints besides the horrible television selection. Dinio our steward was wonderful. Always smiling and friendly. Dining...We truly looked forward to dinner every night. That, I think, was our favorite part of the trip. IGusti, Benni, and Ana were a well oiled machine. Dinner service was always very quick and with a smile. We shared every evening how each of our days were and loved getting to know the crew. As for buffets, they were average. Plenty to choose from and some items were wonderful and some not so great. Guys burgers made us sick the first day of the cruise which really set the mood for the rest of the week. Needless to say we didn't try that again. We never got to try the Ancor BBQ, it was only open one day that I know of and the line was awful. Entertainment was okay. The Flying Scottsman was however amazing and did well getting everyone involved and up beat. Another favorite of our was the Love and Marriage show. I could have went to another one of those during the trip. We laughed so much we cried. We missed alot of the shows because of timing. Our dinner was late so alot of times it interfered with shows. We would either have to rush through dinner or we would have to leave early and miss the ending. I did not enjoy the vocalist at all in the lobby. There was one male that was okay but the rest were awful. We loved Passion Island in Cozumel even though they cut our trip short because the water was getting rocky. It was very relaxing and well worth the money. We didnt do any other excursions unfortunately. The very one thing we had our hopes up to do was in Honduras and due to weather conditions, which I understand, they were unable to dock the boat so we had to go back to Cozumel. Other things added in to our horrible trip...due to timing we had to go during spring break which meant there were tons of kids and only one adult only area that I was aware of which was always full. (The casino even had children roaming through and lingering around) Normally that wouldnt bother me so much but young kids were unsupervised all over the ship and were VERY rude. They would make videos in the stairwell and then get mad when you walked down the steps. They would cut you in food lines to catch up to their other siblings. They took up all of the hottubs and pools during the day so you couldnt swim. The pools were supposed to stay open until midnight and the crew would close almost every night by 9pm. The last port we decided to stay on the ship and enjoy the pools since everyone would be off at excursions and low and behold they were closed. I had my last straw after a Pixel crew member was rude to us while playing cards. I went to Guest Services to talk to someone about my complaints and concerns and basically was told to deal with it. There were a few things out of their control which I understand but they should enforce better supervision of children. I would never let my 6 year old roam around a boat that large by himself. I was not the only one complaining about the rude children either. It seemed to be an issue on our cruise. Also I think the pools constantly being closed down with 4000 people on a boat was ridiculous. He gave no explanation just that they have to clean it. They had it closed our whole last day at sea and only started to fill it up at night when we started back up the river toward New Orleans. Im not sure I will cruise with Carnival again. The Guest Services did not feel like there was an issue with any of my complaint so maybe I am just not meant to cruise. DONT CRUISE DURING SPRING BREAK FOR A HONEYMOON! Read Less
1 Helpful Vote
Sail Date: March 2018
This was my 14th cruise, 10th with Carnival, and 3rd on the Triumph. Embarkation was quick and easy. We had a signed up for an 11:30 to 12:00 time slot. I pity those who didn't get a time slot early because they probably ... Read More
This was my 14th cruise, 10th with Carnival, and 3rd on the Triumph. Embarkation was quick and easy. We had a signed up for an 11:30 to 12:00 time slot. I pity those who didn't get a time slot early because they probably didn't get on the ship until 3:00. I view this new system as big reason to avoid Carnival in favor of other cruise lines. I hope they go back to the way it was before. Those who don't get on the ship by 2:00 had to carry on all of their luggage - another reason to book another line. Once on the ship, we got some lunch with just a 5 minute wait for the Iguana. Lines weren't too bad until about 2:30, when they got a lot longer. The buffet food was the usual Carnival stuff - it looked pretty good and had a nice variety. The ship was clean, and the staff were all very friendly. Having cruise so many times, we noticed a lot of things that have been discontinued. Cruises used to be extravagant affairs with everyone dressing up and eating five star food. Entertainment used to have more selections and higher quality. Sadly, this cruise felt a lot like shopping at Wal-mart. You can get stuff cheap, but then you own cheap stuff. I wish they would charge more and keep the things that make a cruise a special vacation. The whole industry has too much capacity, and they are just cutting out all the fun stuff so they can keep the advertised prices low. As ships get too old, I hope Carnival just reduces capacity so they can charge more and offer more. Everything else about the cruise was nice, it just didn't have that WOW factor it used to. For instance, the contests out by the pool seemed rushed, like they were just going through the motions. I was sorry to see the dress code for dinner drop another notch and they don't have lobster on formal night anymore. Read Less
Sail Date: March 2018
My husband,myself, daughter, son-in-law and two Grandkids chose this cruise as we could drive down to New Orleans in 8 hours. My daughter could not be gone two weekends SO a five day cruise was all that we could book. We did drive 4 ... Read More
My husband,myself, daughter, son-in-law and two Grandkids chose this cruise as we could drive down to New Orleans in 8 hours. My daughter could not be gone two weekends SO a five day cruise was all that we could book. We did drive 4 hours into Alabama, spent one night, then drove to New Orleans and spent one day & night pre-cruise. We stayed in the tourist part of town so we walked where ever we went. Supper at Deanie's ( we all had seafood) was wonderful. Also breakfast at the Red Slipper was unique and wonderful also. We drove and parked at the cruise port. We only waited a few minutes, as they had not started yet when we arrived, to get checked in. It was very easy. The Triumph is not new, but that did not bother any of us. There really was not an atrium area. What did bother us, was one small pool and only two hot tubs. It was Spring Break for all of Arkansas!!! So swimming, sitting in a hot tub, or kids sliding down a slide, was almost impossible! We just gave up!! However, the kids enjoyed Camp Carnival very much! The entertainment was not much, we attended the Comic Club several times, but the language becomes so offensive that they are just not that funny to me. Service was good. Food was okay, No formal night,so no lobster night. We enjoyed our day in Cozumel at Mr. Sanchos and took a private tour in Progresso. The kids and younger adults enjoyed visiting the pyrmids and the beach area/pool at the all inclusive we went too. Read Less
3 Helpful Votes
Sail Date: March 2018
Let me begin with some of the positives. Our steward Emmerson was awesome. He remembered our names and was so friendly. Always greeted us by names if he saw us in the hallway!! Took pictures with him on our last night!!! In the dining room ... Read More
Let me begin with some of the positives. Our steward Emmerson was awesome. He remembered our names and was so friendly. Always greeted us by names if he saw us in the hallway!! Took pictures with him on our last night!!! In the dining room our head waiter Genesis was top notch. Took great care of us. One of the members in our party had a sore throat from yelling and he made sure she drank room temp water cause he said it was better for her!! Appreciated that he cared about us!! The singers on the ship were simply amazing and so talented. Now the not so great things. The woman who worked in the Pixel station was extremely rude and not friendly at all. There were some issues in the guest services who were very rude and not helpful. I paid for wi fi that only worked on the first day. I had to go down twice and then I just had them refund me the money. My sister who was traveling with me was told I shut off her seal and sign card. She has her own money and should have been able to have access to such. She was embaressed on 3 different occasions about not being able to use her card. We pre registered so she had her own credit card info so I should not have had to say it was ok to use her card. Not happy with the guest customer service station at all!!! Been on 4 of your cruises and was surprised by that. Read Less
3 Helpful Votes
Sail Date: February 2018
There were WAY too many "enrichment" activities, and not nearly enough FUN activities! I feel like each of the dailies showed a ton of items for losing weight, looking younger, buying artwork or learn about the port shopping but ... Read More
There were WAY too many "enrichment" activities, and not nearly enough FUN activities! I feel like each of the dailies showed a ton of items for losing weight, looking younger, buying artwork or learn about the port shopping but there weren't as any fun things to do. Trivia on one day was only held while in port, so I only made it to one all trip (I normally hit a lot more than that!) The cabin was really dated. I'm talking pink porcelin sink, blue scuffed-up floors, beige walls, gold trim. I know they say it was built in 1999, but the decor says 1979. Even the music in the buffet each morning was a big snore (I don't speak for everyone, but I want to hear fun, mood-boosting, energizing music when my vacation is starting, or my day on an island is about to begin!) This was all 70s/80s slow songs. Guy Fieri's was AMAzing. The taco bar was great. No complaints about any of the food or drinks. Our waitress on the first night in the London dining room was Veronica and we requested her each time. The bartender in the atrium bar was AWFUL. He would make eye contact with me waiting with no drink and my room key in my hand, then turn and clean up the other side of the bar. He very clearly was waiting on men without issue, but several other female passengers said he seemed to be avoiding them. The Big Easy show was a big letdown. I'm a sucker for musicals, but this was underwhelming. I couldn't help but compare it to Burn The Floor on NCL's Breakaway (which I saw twice in the last year because it was THAT good!) This show was one that I wanted to leave 10 minutes in. I kept hoping it would pick up, but it never did for me. The ship was really easy to navigate, being on the smaller side, which I really liked. Being a 5 day cruise, I didn't get a chance to see/do everything I wanted but got to relax and get sun, which was my priority. The worse thing about this trip was my interaction with security. On the first night there was a drunk passenger who was belligerent and when I spoke to security about him, I was actually scolded, as if I were tattling. I ended up speaking to a supervisor the next day about his unprofessionalism, but I have a feeling that nothing will come of it, which is disappointing. Read Less
3 Helpful Votes
Sail Date: February 2018
We chose this cruise two years ago when we were on the Breeze. We always book onboard for the perks and were only on the Breeze because Carnival had cancelled our cruise on the Dream! Only once we spoke with the future cruise booking ... Read More
We chose this cruise two years ago when we were on the Breeze. We always book onboard for the perks and were only on the Breeze because Carnival had cancelled our cruise on the Dream! Only once we spoke with the future cruise booking agent on the Dream we were told that our former booking should have never been cancelled! As a consolation gift they gave us a $25 bar credit (we don't drink) and we didn't figure out until the last day of this cruise that we could have used it all week for specialty coffees! We checked in online as soon as final payment was done and neglected to realize that we needed to select a boarding time! As a result, we ended up having to arrive at the pier 2-2:30 and felt like we missed out on half a day. Our fault I suppose but we still felt like we missed out unnecessarily. We walked on with our luggage (no porters in sight) and went straight to our cabin since it was so late, and yet, no sign of our cabin steward and the room was cleaned but had no card with his name, no rubber cloth to protect the bed from the suitcase, no bottles of water (past guest), no tickets for purchased shore excursions, in fact, there was no card in the phone to show which button would reach which party! My husband pushed a button and got 911 and they got really angry that we didn't have an emergency! When we reached the services desk, we told them our room wasn't ready and within minutes we had a knock on the door. It was our room steward who wanted me to write a note stating that he had made up the room!!! I wrote it and managed to ask for an ice bucket - but in the process he decided what I meant was that I only needed a clean up in the morning and no evening turn down. By now I was not having fun, we had not gotten to eat anything or even hear any music, some cruise!! and it was already time for the muster drill! After 27 cruises, we know how to enjoy a cruise, any cruise, there is no such thing as a bad one, but this one truly tested this belief. I didn't mind him not refilling toilet paper or tissues or leaving the brown box out instead of replacing it in the dispenser, replacing towels even when we left them on the towel bar, etc. We had traditional seating and ended up alone most nights at a table for 5. Then we found out that our table mates (who showed up twice) had been severely ill just prior to boarding, and were still sick that first formal night that they sat at the table with us! They told us this on the second formal night when they once again came to dinner. In general, the food and services on this ship were really not good. I heard that the staff and crew had been transferred to the Vista and that these were people in training. One thing that truly annoyed us was that on the last day of the cruise, the food was finally what we had been hoping for the rest of the week and the entertainment was great as well. It disappointed me to think that they wanted us to like the last day so we'd go home happy... umm.. what about the other 6 days???? So, in spite of this experience, we figured it would be better on the next cruise so we went to book a future cruise booking. Well, it turns out that not only would they not allow us to book out as far as 2020, they don't offer the same perks anymore. The onboard credit has been cut in half and they won't allow you book an open booking, you have to pick a specific cruise. Neither of these conditions will work for us since we already have another cruise booked for 2019 and we don't know exactly which cruise we want for the next year that they won't let us book anyway! I cannot say enough good things about the Mahogany Beach in Honduras!!! The beach is spectacular, the snorkeling very good, the chair rail ride to the beach super nice, and the staff on the beach could not be nicer! They worked seamlessly with one another creating a wonderful, pampering environment for us, the guests! Unfortunately I am afraid it is goodbye to Carnival and we'll just have try some other line for 2020 which is really too bad since there are many things we still truly love about Carnival! Read Less
2 Helpful Votes
Sail Date: February 2018
had the most day at sea for short cruise the ship is over all clean but it needs to be redone. The cabin sofa and chair need replaces old . Balcony needs complete remake floors , windows rails dirty rooms and public rooms all ... Read More
had the most day at sea for short cruise the ship is over all clean but it needs to be redone. The cabin sofa and chair need replaces old . Balcony needs complete remake floors , windows rails dirty rooms and public rooms all outdated. The food is awful they need a better quality of food on the daily portion of the menu chicken breast in a frozen chicken breast grill, awful. The breads at dinner main dinning room are to die for.The service we had in the pairs dinning room 1st seating table was great. Most everyone was helpful .I don't think I will not go on this ship again it was not one of my most fun and I have gone out of new Orleans twice and this will be my final time it is not the greatest port and the weather in feb is almost always bad cold or rainy.overall I give it a 3 stars Read Less
3 Helpful Votes
Sail Date: January 2018
We have cruised with carnival since 2011 and have usually had very good service with no complaints until now. It seems that carnival is changing things to make more money for them with less options for us. Slowly we have seen things ... Read More
We have cruised with carnival since 2011 and have usually had very good service with no complaints until now. It seems that carnival is changing things to make more money for them with less options for us. Slowly we have seen things change, first was no more robes in the rooms, on this cruise all of the TV stations had been changes. There are 25 channels, 16 of those are for carnival to try to sell you excursions or future cruises, 3 are cnn, the only news was of Donald Trump, HLN from California, 3 cartoon channels, and 3 old movie channels that plays the same movies over and over. Where are the channels from ABC, CBS, or NBC? We don't even ask for all, just one to get news from the southern US where most of us are from. Also the room service has changed, now to order room service after 10pm your only option is to order something that you have to pay for, you can't just order a sandwich and chips, also more money for carnival. When I went down to guest services the people in line at the diamond and platinum line were red and blue cards and I had to wait behind them(we are platinum) carnival will never say anything to them. Also , calling diamond and platinum to disembark first is a joke, red, blue, and gold cards come thru the back door of the restaurant where there is no carnival employee to stop them. These were not suite, or faster to the fun guest. Read Less
Sail Date: January 2018
We picked this trip so we could go to NOLA, cruise down the Mississippi, and Cozumel. We had a balcony room, deck 9, there were 3 of us, and had anytime dinning. NOLA didn't disappoint. The city was a lot of fun. I didn't ... Read More
We picked this trip so we could go to NOLA, cruise down the Mississippi, and Cozumel. We had a balcony room, deck 9, there were 3 of us, and had anytime dinning. NOLA didn't disappoint. The city was a lot of fun. I didn't think about the fact it gets dark about 6pm so we didn't see much of the Mississippi. Next time we go it will be a different ship and a different time of year. Cozumel was fun and an easy port to get off at. The Triumph is an older ship and showing age bad. The couch in our room was tore, carpet stains, and some rusty spots at the bathroom door. There were 3 of us and had plenty of room. There were no strange smells or problems with the toilet. We did have to wait 45 minutes one night to get seated for anytime dinning. Once in the dinning room the service was faster that night then any other night. Food was ok, nothing special. My 17 yr old daughter had a great time at the teen club. Carnival has never disappointed there. The crew was friendly. Always had a smile and a hello. The ship did breakdown again and we were 5 hours late leaving Progreso, but the shops and casino were open and we arrived back on time. Cruising out of NOLA was easy and I would do it again. The Triumph is old and tired, her dry dock is over due. With the ship slated to do longer trips out of New York in 2019 she is going to need some serious work. I've spent less for better trips. Read Less
1 Helpful Vote
Sail Date: January 2018
We are VIPF sailors. When checking in we were told that someone would come get us to board early. No one came. The Triumph Ship is maybe ready for retirement. It is very hard to get from one end to the other. Announcements were very hard ... Read More
We are VIPF sailors. When checking in we were told that someone would come get us to board early. No one came. The Triumph Ship is maybe ready for retirement. It is very hard to get from one end to the other. Announcements were very hard to hear while on Pool deck. Could not understand what the great Peter was telling us. Rusty rails can be seen from the windows of dining room. Ceilings on Lido deck seem to be coming loose.Very poor sailing on Friday and didn't know what there was to do. When sailing in the past, a large daily sheet was given to tell us the temperature for the day and all the places we could go for activities. We found the library on the last night where we noticed there were games to play. That would have been helpful on that Friday when all activities were cancelled because of the rough seas. Cozumel day was great with excursion and beach time. Trip home was a normal sailing day but still had trouble with announcements. Noticed that not all of the entertainment was listed on the small tri-fold sheet.We were on the ship with a band called the "Sunset Strip" and never saw it listed with the entertainment. Dining staff were exceptional but we sat at 433 and could not see much of the two nights of entertainment, just heard it. Breakfast in the dining room was fabulous. Purchased and tried to use the online service that claims to be fast. Not fast or available to use in our room - only got signal on lido deck, and not user friendly. And with Friday having lots of cancellations it didn't update to keep up with changes. When I went up to the guest desk for some help the man there was very rude, talking to me like I was stupid.(don't remember his name) Read Less
1 Helpful Vote
Sail Date: January 2018
1) because my brother and his wife have never cruised before. 2) the price 3) where it was going. 4) because my brother and his wife still like to party. Carnival seems more like a party type atmosphere. The staff was wonderful from our ... Read More
1) because my brother and his wife have never cruised before. 2) the price 3) where it was going. 4) because my brother and his wife still like to party. Carnival seems more like a party type atmosphere. The staff was wonderful from our room steward Wayan to our dinner stall Dede, Ignatius, and Polett. to the staff in cloud-9. spent the day in New Orleans before embarkation. Embarkation went very smoothly ( great job) our cabin 7203 is classified interior, but has a window. It is interior with a picture(walkway view).It was our highest level yet. and a good choice. they do sell out fast. we enjoyed most of our dinning I was disappointed in the main buffet, but like the other 3 buffet or was it 4? guy burgers was very good, the pasta bella was not a buffet, but a sit down where you place an order and drop it off at the head of serving line and then go sit down and they deliver it piping hot as you ordered. a don't miss if you travel on the Dream. Main dinning room was very good. the chef's table was an outstanding experience. It di cost extra, but we thought it well worth it. the shows in the encore lounge were to mush like Vegas style and loud. we like more Broadway style performances. disembarkation went very smooth also. Read Less
2 Helpful Votes
Sail Date: January 2018
My wife and I enjoyed the cruise just because you get away and dnjoy people waiting on you. I enjoy Princess cruise better just because of the entertainment. I thought the dream had a couple of excellent programs. Flick was fantastic. One ... Read More
My wife and I enjoyed the cruise just because you get away and dnjoy people waiting on you. I enjoy Princess cruise better just because of the entertainment. I thought the dream had a couple of excellent programs. Flick was fantastic. One of the best performances I have seen. Rock America was also good. Great entertainment. I guess I was looking for more in a couple of weeks of cruising. But every night the did have comics. The comics were good but get tried of using the F word to get a laugh. They did a great job on the PG segment but do we have to have comics every night!!! The housekeeping staff were fantastic. Always had your room in great shape. I had two problems and when I reported them they were taken care of very quickly. Same with the food staff. They were excellent. The food was very good. I really enjoyed eating each night in the restaurant. Everyone was so helpful and always working to make the people happy. I was very happy with this cruise other than what I mentioned at first. Read Less
Sail Date: January 2018
Carnival Dream Review Our cruise set sail during the cold wintery days of early January 2018 boarding at New Orleans and visited Ocho Rios in Jamaica, Grand Caymans, then Cozumel island of Mexico. It is a 7 day cruise that ends where ... Read More
Carnival Dream Review Our cruise set sail during the cold wintery days of early January 2018 boarding at New Orleans and visited Ocho Rios in Jamaica, Grand Caymans, then Cozumel island of Mexico. It is a 7 day cruise that ends where it begin, New Orleans. I will provide a detail chronological history of our cruise but let me first summarize all the pros and cons as compared to NCL Breakaway, a similar type of cruise ship and similar itinerary. Pros: Carnival Dream is a larger class cruise ship but smaller than the Oasis class. It is Carnival’s largest cruise ship and only slightly smaller than NCL’s Breakaway. Relative to Breakaway, boarding and dealing with the crowds at the elevators was less congested. The crew on Carnival is much less formal and you get to know a lot of them real fast as many of them will call you by your first name from the end of the first day of sail. My star was Natanya, hostess at the Spa Cloud 9 reception desk. You will not find a more genuine, nice person and with tremendous intelligence and memory. I vote her to become a Captain of a cruise liner. They offer many more steam rooms in their spa area relative to Breakway, but like Breakway, you must pay additionally or book the expensive rooms on the ship. One of the private spa steam room was absolutely gorgeous when viewed during the evening, providing various colored lights reflecting off of golden tiles like a scene out of a fantasy mid-evil movie. Getting off and on the ship for our excursions to the visiting ports was a lot less congested than NCL Breakaway and proceeded smoothly. Perhaps choosing times on the later times for leaving the ship and coming back on the early side was helpful. Lots, and I mean eight oversized Jacuzzi hot tubes situated on the decks and pool areas. Two of them are only for adults, 18+ quiet areas. I’m afraid those are the only pros over a similar cruise on the NCL Breakaway which calls home midtown, New York City on the Hudson river and sails to Bermuda for a 2 and a half day stay for a total of a 7-day cruise. Cons: The lobby, although very beautiful, has only a small area for window shopping, making the ship seem smaller than it actually is. The Thalassotherapy pool was down for one day, cold the other, and had a low level of water on yet another day. The coed sauna was on for only the last two days of the 7-day cruise, and the wonderful music one should hear in these spa area was lacking except for one day out of the 7 day cruise. The spa area, where private thermal suites of assorted temperatures and designed steam rooms lacked any type of a pleasant smell from scents. The thermal suite refreshment area lacked in capacity hot water and coffee while decaf was completely absent. The food was far above the average college dorm-like cafeteria foods and had a wide variety of foods. However, their items were very similar each and every day throughout lunch and dinner at the buffet area on deck 10. The seated dining in restaurant halls provided more variability of options but not as much as the NCL Breakaway cruise. The selection of fine liquor was very limited. For example, if you like scotch, you basically had either Chaves Regal or MacCallan cast oak. Room services are great on these cruises but Carnival got one really wrong by not providing any cups, utensils or sugar/sugar substitutes in their service. When I was asked on their follow up call of my room service, I told them what had happened and there was not even an apology or offer to comp/discount the service. If you don’t know, the room service foods are free of charge for regular items but they still charge you gratuity and expect a little more gratuity given directly to the delivery. None of the gratuity was offered back. There are only two pools onboard and none of the pools were just for adults. Fortunately, all the kids were all well behaved on this particular cruise. There is no interior room for cigar smokers. You have to brave the windy environment at two areas of the ship’s decks. Getting your own private table for you and your couple or immediate family could be a problem. You can ask the Maitre D’ when the dining hall opens for supper to be changed, if there are any available. Otherwise, you will have to pay, and pay very early prior to departure, about $100, to get special previledge of boarding early, getting tender early for going ashore at ports where there is no pier, and first picking of where you would like to sit during your seated dinning services. Also, there is only two time slots for dinner, 6:15 and the 8:15 pm, at the two dining halls. The library was very small and paying for the highest package of internet service really is not worth paying for especially while you are sailing in the open seas, that would be the Gulf of Mexico for us. Finally, I have for you a detailed summary of this cruise, the Carnival Dream. To have your best cruise possible, book early and pay for all the extra’s ahead of time. Some of these extra’s runs out even before the sail date. We got the couples access to Thermal Suites and the Thalassotherapy pool in the Cloud 9 spa area. With this package, you have private access to four steam room types of varying temperatures and all equipped with ceramic heated lounge type chairs, two large showers with several options of where you want the water to spray you, a relaxation area with water, tea and coffee, private men’s or women’s locker rooms equipped with electronic key pad lockers, sinks with hair dryers, bathroom, and two spacious shower rooms with jet streams of water that can shoot out from the side if you wish. Finally, you get access to the private thalassotherapy pool to soak in and lounge while bubbles message your body. Located near the Cloud 9 spa area is the regular gym equipped with machines, some weights in the form of rubber barbells, lots of treadmills and ellipticals, a few stationary bikes and a row machine. You then have the general men’s and women’s locker rooms equipped with two over-sized showers, bathroom, sinks with hair dryers, a steam room and each general locker rooms exit to a small hallway that leads to a coed sauna. Obviously, you must wear swimsuit attire in all the areas except for what is in the locker rooms. Thus, there is only one steam room where complete nudity would be allowed but most guys do wear a towel while in that room located in the general men’s locker room. In short, I would say it is a must to pay for the Thermal Suite and Thallasotherapy pool so you can enjoy it throughout the cruise from 8 am to 10 pm. Just prepay online and visit the spa Cloud 9 reception area on Deck 12 forward to check in every day. I really enjoyed the breakfast as it is my favorite meal of the day. You have mainly two options. The sit down dining hall on Deck 3, aft (Scarlett lounge) or the deck 10 aft (Grand Buffet) buffet style where you sit yourself. The sit down dining hall breakfast has the food better prepared, and at one of the days, had better options. I only ate breakfast on that special day, the King’s Brunch on Saturday, and the rest of my time at the Grand Buffet which has the better view and you don’t have to wait to be seated. There is everything you could wish for at breakfast. Sausages, potatoes, hash browns, grits, toast, pancakes, waffles, fruits, eggs, omelet station, and eggs benedict covered in hollandaise sauce. During breakfast, you can also drink all the orange juice with pulp you want. The other benefit of the Grand buffet, especially after breakfast, are the desert stations, pasta Italian section, sandwich section, Mongolian stir-fry station, Indian foods, pizza, American-Mexican foods, and juicy burgers with crispy fries. Best time for breakfast at Grand Buffet is early during open sea cruise days and late on excursion days (Wed – Fri). The Grand Buffet is typically open from 6:30 to 10:30 am. You can always get your fill of water, tea and coffee all day and night. Orange juice are served only during breakfast and sodas are purchased for a few dollars at the bars. I never got to try the BBQ area on Deck 5, mid Starboard as it had a long line the first day and it never seem to re-opened afterwards. I also didn’t try the sushi bar which you pay extra. There is a finer, dining option but for an extra $35 per person during supper. We did indulge in some gourmet coffee for a few more bucks. It is located on Deck 5 mid, Starboard where you will also find more desserts selections and ice cream for a few bucks more. There are many activities you can do and pre-pay for your excursions on these islands you will visit. We chose the Segway tour and beach time at the Grand Cayman’s. That was fun especially when riding those new and well-maintained large, all-terrain wheel segways on the beach. Afterwards, you can relax in the ocean, lounge on the chairs of the beach or go into the private pool area which has a swim up bar. By the way, if you use one of their umbrella’s, the workers at the beach will ask for $5. Bring your towels from the ship though. You will need them at the private shower and bacthroom areas. We never had to wait much getting off and back on the ship. I just arranged a later departure time and got back to the ship on the early side. The bottleneck is at the elevators when you return. I just go up one flight of stairs from deck 0 to 1, walk to the set of elevators where people are not coming aboard (usually the aft). You have three sets of elevators to choose from and boarding typically uses two of the three (typically mid and forward elevators). Cruising the Gulf of Mexico can be a little choppy. If you are feeling a little nauseous, go to the forward of deck 12 and watch the waves come towards you as you concentrate on the feeling of each wave coming at you and leaving you as you pass it. It helps. Don’t forget to go there while leaving port Sunday evening as you cruise down the Mississippi river and do the same coming back to New Orleans early Sunday morning a week later. Read Less
1 Helpful Vote
Sail Date: January 2018
We had a group of 20 plus people for a family birthday. I will say because of the group we had, the cruise was so much fun! The activities were great, the shore excursions were fabulous, our room steward was top notch. The ship itself ... Read More
We had a group of 20 plus people for a family birthday. I will say because of the group we had, the cruise was so much fun! The activities were great, the shore excursions were fabulous, our room steward was top notch. The ship itself was nice, and easy to get around and find things. With that being said, this was my sixth Carnival cruise, and nineth cruise over all and the service team was by far, the worst I have ever had. We had dinner in the dining room twice and it was awful. We had our group spread out over three tables and by the time the other two tables got there entrée, we hadn't even got our appetizer. At one point, we even got up and got our own water because they didn't even fill our glasses. This is not normal on Carnival. After the second night, we never went back. The pay Coffee bar on the lido deck had the most rude barista. He never even said good morning, how are you or anything friendly. He barely even acknowledged that you were there. I asked him to add things to my coffee and he never said yes or no, wasn't even sure if he heard me. The pay Coffee bar on deck five was completely different, the two women there were wonderful! The bar service was extremely slow and unfriendly. I understand that the bartenders are very busy, but most would never even make eye contact, let alone have any conversations or pleasantries. I know on previous cruises the bartenders were personable and would talk and joke with you. Maria in the Casino was a joy, and it was fun to be around her energy. The food in the buffet was not as good as normal either. The sandwich place was delicious and Guys Burgers did not disappoint. Jess from the US was great, I loved her energy and her entertainment crew were always fun to be around. Leilani was so much fun, and Super Sarah was great too! I was on a cruise with my family, so it was a great time. I will go back to Carnival because I love them so much, but this time around just was not what we are used to. We had several newbies on the cruise and they did enjoy themselves, but I can't wait for them to try again and really see what good service is. Carnival is better than this, I will not judge based on one cruise, however I do believe in reviews, because if Carnival does not know what is going on, they can't fix it! Read Less
2 Helpful Votes
Sail Date: December 2017
We booked this cruise with our best friends hoping to enjoy the New Year in warm weather. It was a Premier cruise for casino VIP guests and we were supposed to have VIP treatment including all the perks of faster to the fun - embarkation ... Read More
We booked this cruise with our best friends hoping to enjoy the New Year in warm weather. It was a Premier cruise for casino VIP guests and we were supposed to have VIP treatment including all the perks of faster to the fun - embarkation was easy and smooth but our room was not ready when we got there - in fact, we did not get our luggage until an hour before sail time! So much for FTF and VIP treatment! The muster drill was easy and comfortable in the theater (as opposed to on the Triumph where I was fighting an anxiety attack with stuffing lots and lots of people on a lower deck). We missed the NYE celebration because the casino was open and we were winning! (We're funny like that, but we did get to share a New Year's kiss nonetheless!) The casino was the best part of this cruise - the staff was extremely attentive, the waiters and waitresses were on point (extra points to Stefan!), and the games were - for the most part - paying off well! The weather was not cooperative for our 2 days at sea, but there were, of course, always things to do (not enough trivia, though)! My biggest complaint is the buffet on the Lido deck. The quality of the food has gone down so much from the first time I cruised. I've been on four different Carnival ships - my first time on the Fantasy, the food on the Lido buffet was great - each time after, it has consistently gone downhill. The dining room always came through with great food! (Thanks Ricky! You Rock!) The steakhouse was top-notch! As for the ports, Jamaica was OK. We booked the bamboo raft river cruise, which I highly recommend! It's such a poor country, it made me sad! Grand Cayman was an absolute and utter disaster. The island is such a beautiful place, but we had to dock off the other side of the island than normal, so we had to tender in - it took forever and then we were required to pay $5 a person for a shuttle to the shopping area. None of that prepared any of us, though, for trying to get back on the ship. We arrived back to the designated docking station at 2:30 (the last tender left at 3:15). We waited in line for over 2 1/2 hours waiting for a tender. There was not one Carnival employee to help, distribute water, etc. until we were almost to the front of the line. There were 2 Celebrity ships also in port with us and they had employees out there directing their cruisers. My best friend is Platinum and Platinum members are supposed to get first boarding privileges. With no Carnival employee to help with that, we were all stuck in that long, awful line. Thank heavens for the people with the Boom speaker and some fun music! Cozumel was much better (as always). I love cruising with Carnival and I will definitely go again (the perks they give gamblers from the casino makes it very cost effective). Some petty complaints about the Dream include the decor in the cabin areas - not sure what they were intending with the "Dick Tracy" type comic book drawings for the wallpaper - that just didn't make sense. More trivia games would have been nice! When you have a "Drinks on Us" privilege in the casino, it would be nice to have that apply even when you aren't playing any games. Overall, we had a nice time and a great start to a new year! Happy cruising y'all! Read Less
Sail Date: December 2017
Family of 4 with 2 teenagers and 50 year old active parents. Previous cruise experience various lines. This was a first time Carnival experience and we came back with a mixed review. We had an assigned time for 12:00 embarkation check ... Read More
Family of 4 with 2 teenagers and 50 year old active parents. Previous cruise experience various lines. This was a first time Carnival experience and we came back with a mixed review. We had an assigned time for 12:00 embarkation check in and we were on the ship by 12:30 with a 10 minute wait in line. I would not pay for the upgrade to check in early. Of course the buffet was crowded but we knew that was going to be the case and were ok with the crowd. Rooms were available by 1:30 and all luggage arrived by 5:00. This cruise was different in the the first fancy night was Day 1 due to NY eve festivities.... I as the owner of the account give this cruise a 4 (hubby-1, kids -3, me-4)The only thing I prefer is a ship that is physically maintained not to show rust and more pool space. The 2 small pools (saltwater) could be a deal breaker if it were warmer. We departed from New Orleans in 40 degree weather. Also, if youre leaving from the Gulf it's a bit different then leaving from the Ocean. You are slowly moving trough communities at least 8 hours... Now on to the good stuff. We had 2 adjoining balcony (9342-9344)rooms on the 9th floor beneath the pool. Not sure how I didn't catch this but I would say if it's not a deal and you don't want to hear the chairs dragging skip this floor. The appointments of the room were typical although the balcony was much smaller than were accustomed to width wise. I'm 5"10 and my knees were not far from hitting the rail. We had 2 different room stewards and both were great. Introductions were made early, room cleaning schedule was made (we opted for 2x per day). We had room service every morning and went to the dining room for brunch or sit down. Both were good options. For lunch we chose the free alternate options which were magnificent (Guys bbq-sea days only), blue iguana Mexican -yum, pizza and guys burgers 5+. For dinner we stayed true to early dining with Lidia and crew taking good care of us. Shows were a bust except for Flick, comedy options were good along with the the different activities throughout the day. All in all I will go back due to the variety of options (even though I didn't like the pool situation)my kids may go back if a newer ship and there are more active options and my husband will never go back...our itinerary of Grand Cayman, Montego Bay and Cozuml was great. We did excusions involving the beach on all stops ( we typically veer out to the beach on our own) and had a great time. The highlight was Stingray city....I can honestly say this was one cruise where I didn't encounter the Cruise Director..Due to cooler weather he may not have been in typical places, but that was ok. My husband and I skipped the drink package and went for a Spa pass. The spa was thigh light and we enjoyed tha entities all days excep one. The fitness center was average (the ceilings felt too low) but the class offerings were good. I would sum,arise this by saying if you're easy going and know how to make a good time out of most you will have a great time. If you have things that are a must please assess the feedback to your must list. As a side note if you have issues with smoking please pay close attention as to where this is allowed.. Read Less
2 Helpful Votes
Sail Date: December 2017
This was our first Christmas cruise, and maybe our last. It just wasnt Christmas for us. We spent Christmas Day evening in the Speciality Steakhouse. and I can say I was really underwhelmed and it was definately not worth the extra ... Read More
This was our first Christmas cruise, and maybe our last. It just wasnt Christmas for us. We spent Christmas Day evening in the Speciality Steakhouse. and I can say I was really underwhelmed and it was definately not worth the extra money. I had the surf and turf and my lobster tail and steak were barely lukewarm when It was served. The melted butter for the lobster was warmer than the food. They offered to replace the dinner, but by the time they asked how the meal was, my husband was finished with his meal, and who wants to wait for another meal to be fixed and eat alone? Don't waste your money. We ate every other night in the formal dining, and the food was very good. We had a set time (6:00 p.m) and we loved having the same waiters and table mates each night that we could visit with. I loved being able to try new things each day. We tried the Mongolian Wok, good but very spicey, just be forwarned. Pig and Anchor was just ok. Guy's burger joint had very good hamburgers. The buffet was just ok. The chocolate special was not good at all. I saw a lot of food not eaten on people's plates. We had omlets a couple of mornings, and they were very good. The sea day brunch was good. Don't expect to take a swim, the pools are small and overcrowded. The Whirlpools are cold, not even warm. The cruise director was not the best we have had, and was very self-serving, not extremely funny. We took a Scenic Wildlife River Cruise (Carnival excursion) and it was really underwhelming. Just a boat that went up the river 10 miles and back. It had a roadway running alongside the river, so not really scenic. The wildlife consisted of 1 monkey, 2 iguanas, one small alligator. Certainly not worth the money. We would not take this cruise again. Overall, not my best cruise, but ok. Read Less
5 Helpful Votes
Sail Date: December 2017
There's a lot I could say about the Triumph, but I would just be repeating what I'm reading in other reviews. We just returned yesterday, and I'm writing mainly to warn people to NOT accept a room on deck 2 aft. When the ... Read More
There's a lot I could say about the Triumph, but I would just be repeating what I'm reading in other reviews. We just returned yesterday, and I'm writing mainly to warn people to NOT accept a room on deck 2 aft. When the ship slowed down, the engine rattled and roared and the whole stateroom just shook & quivered. It wasn't so bad when we were pulling into Cozumel and Progresso, since this was after 7 a.m. and we were getting up anyway. But returning to New Orleans the last night, the ship started slowing down around 11:30 p.m. and our room shook and rattled for the next 2 hours as the ship started up the Mississippi. Absolutely no sleeping to be done, and we had a long drive home ahead of us the next day. I asked other family members if they had this experience; one was on deck 2 forward, the other on deck 10, and they did not feel or hear this. Both my husband and adult son (who was with us) commented that it sounded as though this engine still had problems, so I won't be surprised to hear that it conks out again. But for now - if Carnival assigns you a cabin on deck 2 aft, do everything in your power to switch it. The noise and vibration is very intense. We never even met our cabin steward and all in all, the staff was just not very outgoing or friendly. I wouldn't say they were unfriendly; they just didn't extend themselves. We were warned about revealing costumes before the illusionist's show so were prepared, but they really should have given the same warning about the show on the final night (New Orleans). Very risque costumes and certainly not a family-friendly production. If we had not booked an excursion (NOT a Carnival one - through Auto Progresso) in Progresso, that port would have been a bust. Just a bunch of shops and a very long way from the town. All in all, this cruise was nowhere near the quality we have experienced with Princess, Celebrity & Royal Caribbean. While I wouldn't say I was disappointed with the cruise, that's only because we were celebrating Christmas with our entire family and being together with no one having the burden of cooking and hosting made it all worthwhile. But I certainly won't go on this particular ship or cruise again, and will avoid using Carnival as much as possible (I am not always the decision maker for family cruises). Read Less
Sail Date: December 2017
Had been on this cruise 3 years ago. Was satisfied but this year the port stores are limited. Looks like many of the larger retailers have pulled out of the area. The tender ride into the port was good but the return trip was very slow and ... Read More
Had been on this cruise 3 years ago. Was satisfied but this year the port stores are limited. Looks like many of the larger retailers have pulled out of the area. The tender ride into the port was good but the return trip was very slow and we had to stay on the tender without any air movement. would not consider this trip again. Mahogany Bay was a clean port and very accommodating. Very disappointed that Carnival only offers CNN for news coverage. Also the internet was slow despite paying the additional to upgrade. Food and service in restaurant was good. Steakhouse was great. Went to the lido deck to eat about 11:20 only to find that all the lines were closed. Only option was pizza. Never had seen this that all lines were closed. Guy's burgers and fries were great and all that they were supposed to be. The condiment bar was well stocked. Read Less
Sail Date: November 2017
Were it not for the relentless noise I would really like this ship. Clean, bright, modern, great cabin, good food. Two problem areas: terrible entertainment and noise, noise, noise. 3,500 people cheering, chanting, arguing, laughing and ... Read More
Were it not for the relentless noise I would really like this ship. Clean, bright, modern, great cabin, good food. Two problem areas: terrible entertainment and noise, noise, noise. 3,500 people cheering, chanting, arguing, laughing and talking is noisy enough but add amped up music, announcements about sales and the general din of engines and fans and you have no tranquility at sea. Perhaps the musicians and crew are deaf ... I nearly am after 7 days. The theatre shows (mimed singing) and trotting about a stage are amped to distortion level so you can't understand anyone who actually sings. Even the classical musicians who play in the worst possible place - the atrium - blast through microphones and huge speakers. Should I add that the lame comedians barely elicit a grin? I didn't attend their "adult" shows because I figured if you aren't funny in a regular show then you won't be funny with swearing and toilet talk. In the outdoor theatre they showed the same film twice. Read Less
1 Helpful Vote
Sail Date: November 2017
Ship was really nice, but I had prepaid for spa services and they charged me again I had to go to straighten it out every day. At end of cruise still fighting. Their accounting program has no way to enter the prepaid amount deduction at ... Read More
Ship was really nice, but I had prepaid for spa services and they charged me again I had to go to straighten it out every day. At end of cruise still fighting. Their accounting program has no way to enter the prepaid amount deduction at the time of service. Also not once but twice I was told I had a losing hand by two different dealers within an hour apart when I had a winning straight. Pictures taken at excursion we were told to get them at excursions desk then we found out you had to buy at the excursion. I required new ice nightly to ice down my medications sine the medical cooler we rented on board didn’t work. The Stewart never brought ice except for early room cleaning. I called once and was told my steward was off duty it was 5pm. I had to chase down a steward every evening to get additional ice. Also as we were getting to leave ship since I am in a wheelchair I called to ask when do I proceed to disembark. I was told to listen for call for assisted disembarking so I waited in room. Them two stewards told me to leave I was in their way I told them I was waiting to be called. Then I got a call telling me I was hendering the stewards I explained I had called and they told me to just go to deck 3. I finally did get off but felt like I had done something wrong by waiting for the call to proceed. I didn’t feel like a special guest even if I did have a first class room. NEVER PREPAY FOR SPA SERVICES IT MORE HASSLE THAN ITS WORTH!!!! Read Less
Sail Date: November 2017
We cruise to relax with family. The MDR was a mess..long waits, mixed up orders and food was terrible. The buffet had better food.I will add we do not go on a cruise expecting gourmet food, just edible and the main dining room was not. We ... Read More
We cruise to relax with family. The MDR was a mess..long waits, mixed up orders and food was terrible. The buffet had better food.I will add we do not go on a cruise expecting gourmet food, just edible and the main dining room was not. We took advantage of all the other places to eat and all were enjoyable. Lines were long all over, but moved quickly. There were many kids running wild and very rude people on this cruise. I have come to the conclusion that a smaller ship is a better choice for us. I did bring my 14 year old grand daughter who enjoyed the kids club. The kids are allowed to hang out outside the doors in the hallway, which made it hard to pass. I did see a security guard there every time I was there. After all of this being said....every worker on this ship was pleasant, had a smile and was always willing to help with anything. Read Less
4 Helpful Votes
Sail Date: November 2017
My 3rd, 5 day cruise out of New Orleans..... I live 15min from the cruise terminal in New Orleans so I defiantly love the City. The Triumph needs work. My biggest complaint is the smell of sewage, mainly on deck 3 by the bar close to ... Read More
My 3rd, 5 day cruise out of New Orleans..... I live 15min from the cruise terminal in New Orleans so I defiantly love the City. The Triumph needs work. My biggest complaint is the smell of sewage, mainly on deck 3 by the bar close to customer service. The smell was also noticeable by the outdoor pool on the lido deck (deck 9) from time to time depending on the wind. My room 9282, is very close to the pool on deck 9 so I noticed the sewage smell from time to time out on my balcony and in the atrium area. I read that the Triumph was renovated in 2016. Maybe parts of the ship was renovated but a good bit of it looks old and in need of renovating. The crew was great as always. I wasn't impressed with the formal dining. The other places to eat was really good especially Guy's burger joint. I went to some comedy shows and they were really good. I went to one magic show and it was good. I didn't book any excursions through Carnival. I did go to Mr. Sanchos in Cozumel booked through shoreexcursioneer.com for $49.95 and it was very nice, all you can eat and drink. The food was really good and so was the drinks. I didn't do much in Progreso, just got off the boat and bought a few souvenirs... Read Less
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