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2,652 Carnival Mexican Riviera Cruise Reviews

So I have never done one of these before because there are always hundreds of reviews already, but since this ship is only a couple weeks old, I figured I would chime in. Cruised with my wife and daughter 20 and son 16. We have cruised ... Read More
So I have never done one of these before because there are always hundreds of reviews already, but since this ship is only a couple weeks old, I figured I would chime in. Cruised with my wife and daughter 20 and son 16. We have cruised together at least 5 times and my wife and I an additional 2-3 times. We have done Oasis of the Seas, a couple other RC ships, Disney Magic, and a Carnival cruise or two. Overall the ship was great to excellent. We sailed on 12/21 which was the second full week. I was somewhat concerned about the new ship, new crew, new situation, but honestly if I didn't know going in it was the second cruise, I would have had no idea. Ship and all the spaces were obviously brand new so no wear and tear whatsoever. Overall design was classic cruise ship. Nothing bars, restaurants, or common area wise that was over the top fantastic. Not sure what I was expecting in that realm, but there wasn't a lot of wow! check that out, that is unique. One possible exception was the video tower thing in the main atrium, that was pretty good. My opinion of the ship overall was that it was a big ship that they seemed to try to make small if that makes any sense. Take the Lido Marketplace buffet. Other ships I have been on, the buffet takes up the back or front of the ship and you know you are in a room with 100+ people. In this case, it is still 100+ people but the buffet is broken up over the back of the ship and broken up into sections, so you more feel there are 30 people in your section as opposed to 100+ overall. The Grand Atrium had the cool art and video installation, but was pretty small in terms of square footage going up several decks. Compare that the main promenade on some of the Royal Carribean ships where it is a huge open space in the center of the ship that goes up 4-5 decks. You walk into that and say "wow" because it is a massive "inside" space on a cruise ship. Now when you think about what you do in that space, it is perhaps a lousy use of space above your head. So my overall satisfaction wasn't affected by that missing, I just found it interesting. Cabins were small in my opinion and the balcony was small. Now there is a chance if you gave me the square footage of the cabins I have had, I would not be surprised if it was pretty close to others, but it felt small. A little more squeezing past the end of the bed to get to the balcony, squeezing out the door to get to the hallway, it just seemed that things were cramped. Balcony had a table and chairs and they seemed kind of "fit in" to the space that was there. We also had an inside cabin that seemed a little small as well. We were on deck 9 towards the back which is a great spot for access to the Lido Marketplace and the back pool deck. Cabin service was good. Things were clean. I did find it interesting that the cabin steward asked us early on when he should come in for the day and he came in one time. In the past it seems that every time you left, the dude came in like a ninja and folded towels and stuff, This time, he kind of came in once a day, Maybe once at night a couple times, but you didn't get the feeling where the guy was always around waiting to jump in when you left. Room was clean and that was totally fine with me, but something I noticed. Restaurants and Food In the past on other ships we have done the specialty restaurants often, but not on this cruise. Primary reason was that pretty much all the restaurants were sold out 6-9 for the entire cruise when we got on. I had not had that experience in the past. You can always get in the steakhouse or the asian place, but things were pretty booked up. We did cruise over Christmas and there were a lot of groups so maybe they booked out places, I am not sure. Dining room food was good and service was excellent, On our first day I think we sat in the section of Ivica, Nedelko and Musna. They were absolutely fantastic. My time dining always works better for my family, but the service and the relationship with the staff always suffered. You have more of that "cruise experience" when you do the structured seating in my opinion. In this case we requested their section every night and had to wait maybe an extra 20 minutes a couple of times, but it wasn't much of a hassle. They were great. The food overall in the dining room was pretty good. A good variety over the course of the week and I never resorted to the steak or fish on the "available every day" menu. Always plenty of food of course. Having the table waiters handle the bar is so much better than it used to be when you had to find the "bar" waiter. Additional food thoughts. Lido Marketplace food was good. The two different sections have some different food choices if you want to check out both. The Guy's Burger Bar on the pool deck was quite good. The Blue Iguana burrito and taco bar is kind of like a chipotle and is very good as well. 24 hour pizza was good as well. These were the primary 3 places open when you got back on the ship at 4 or 5 and they did a pretty good job of handling the pressure. Specialty restaurants - we did JiJi Asian kitchen one night and it was good. Presentation was nice and the selection was good. Plenty of food of course. Entertainment was good. I am never blown away by cruise entertainment but the production value and sets and such were good. Voice quality was at or above other cruises I have been on. Lots of live music all over the ship and that seemed to be emphasized which is nice. Activities - we did the deck dancing, played some bingo and some trivia. My son did the SKyzone trampoline park three times. it is pretty small, but he enjoyed it and the games and interactions were good for a sixteen year old. He said the skyride thing was fun and the top deck activities were good to excellent with cornhole, ping pong, soccer billiards. They never got to putting the actual score zones on the shuffle board which makes that game pretty stupid. Maybe they put it on by now. Ports and shore excursions. We did nothing through Carnival....but here you go. Long Beach - Is in LA so it's LA. We did Disney for a day on Friday before departure on Saturday so that was cool. Cabo San Lucas - we did ATVs with Cactus Tours through Costco Travel. It was okay, A little long. My girls were pretty tired after the trip as bouncing over stuff takes it out of you. Equipment was okay and training was pretty minimal. They kind said "4 gears, pull up to shift, let's go" and the shifting was rough some times. If you do this, you may want upgrade to the automatic for someone that isn't comfortable. Mazatlan - Stone island Bay and Beach party through Shore trips. Ended up being run by King David Tours. Ship was a little worn that took us around. Guy that ran the trip was good, but it was really just a boat ride to see a sea lion and an island off the coast and then we ended up at a nice beach On Stone Island that was about a 100 yards from the ship by water taxi that costs a dollar. If you are a beach person, ask someone at the port where to get the 2 minute water taxi to Stone Island, hike ten yards across the jetty and you are there. Plenty of restaurants, chairs to rent, tables to rent, banana boat rides, etc. Puerto Vallarta - Dune buggies with Unqiue ATV tours. Had to cab to their office for like 10 minutes. Always negotiate the cab fare in PV. Tour was good. Drove through town a little and up the mountain on dirt roads. So that is all I got. Struggled with the actual ratings a little. You can see I used the word "good" a lot and that is how I feel. Everything was fine and what you would expect on a big ship, but not something I would say you have to go on the Panorama for X. Never felt real crowded and there were lots of people. Would I take the cruise again when it is time for another cruise? Sure. If someone asked would I recommend it? sure. We pick cruises on itinerary and departure port and we prefer the big ships. LA was cheap to get to at Christmas and the cruise was great so I would say the value was there and would recommend it. A final thought - Christmas cruising seems to be a way of life for a lot of people. Coordinated outfits, pajamas, decorations, etc. It was fun to see it if you never have. If you have questions, let me know. Read Less
Sail Date December 2019
Overall it was a great time. New ship, new crew, new facilities all of that. Carnival did a great job with this new ship in creating some new classes and fun things to do onboard. Also the new Long Beach terminal was easy and fast for ... Read More
Overall it was a great time. New ship, new crew, new facilities all of that. Carnival did a great job with this new ship in creating some new classes and fun things to do onboard. Also the new Long Beach terminal was easy and fast for both embarkation and debarkation. However, the stateroom seemed smaller than on other Carnival ships I have sailed on, and the overall design of the ship made it seemed closed off and confined. The other critical thing that I want to mention is that a person needs to be aware that when they go on a Holiday Cruise, it is also a holiday for the ship crew. Many areas closed earlier in the evening than advertised so that staff Holiday parties could occur, and there were many additional people wearing staff uniforms in lines, such as at the pizza place, the speciality restaurants, etc, with their families and special guests. This made the lines move slower and things feel more crowded. It s not that I don’t think crew members are entitled to a holiday party, it is just something I have not seen on other cruises at the holidays and I was not prepared for. Overall it was a great cruise on a beautiful new ship. Read Less
Sail Date December 2019
We are just back from a 7-day Christmas Cruise on the Carnival Panorama yesterday, and I wanted to write this quick review before too much time passed. We left Long Beach, CA on Saturday, Dec 21 and returned Saturday, Dec 28. There were ... Read More
We are just back from a 7-day Christmas Cruise on the Carnival Panorama yesterday, and I wanted to write this quick review before too much time passed. We left Long Beach, CA on Saturday, Dec 21 and returned Saturday, Dec 28. There were 7 of us traveling. Myself, my husband, our daughter, her husband and our 6-month grandson, our other daughter and 10-year old granddaughter. I’m going to make this quick and simple by listing the pros/cons – but please know up front the “PROS” far outweighed the cons. This was an exceptional cruise, and because we took a Royal Caribbean cruise out of Barcelona in September 2019 – I have to throw in a few comparisons. This is our 11th cruise overall. PROs 1. The staff deserve top ratings. Everyone was friendly, energetic, and customer focused. We were over the top impressed by our room steward and his assistants. No request at any time of the day was too much to ask. AND – even more so – our dining room waiter – Vlad – was one of the best we’d ever had. With a large group, one child and one infant – they provided us with amazing service every single night! (As a contrast, the last 2 RCCL we took – the staff all seem tired and bored). 2. The FOOD. We ate at the Steakhouse on Christmas Eve only because it was a special occasion. Certainly not needed, because the food in the main dining room was exceptional with lots of variety. (We did traditional early seating). Not to mention the really, REALLY GOOD offerings at the Guy’s Burger and BBQ joint, Blue Iguana Burrito and Taco Bar (try the fish tacos – yum), Sushi Restaurant, and even the 24-hour pizza. The pastries in the coffee bar were light and fluffy, and worth every bite! So, the food was superior. (Another RCCL contrast – the food on our last cruise was bland and boring – not worth the calories). 3. The DRINKS. At the bar, the drinks are reasonably priced (under $10) and they actually taste like real drinks are supposed to taste. And, the wine on the dinner menu is good quality at a reasonable price. By contrast, the RCCL drinks are expensive (>$12) and taste like sugary, watered down versions of what you would expect. And, I could even find a wine on their menu I could drink (yes, I'm a little bit of a wine snob). I had several variety of drinks and wine on the Carnival Panorama, and every one was amazing. 4. The Carnival HUB app. If you haven’t tried this yet – it’s a life changer when traveling with a large group. We were able to stay in touch and “chat” our plans. Critical with a baby and 10-year-old. I personally cannot image cruising without this app again. It also replaces (for me) the daily newsletter, and if full of tips and the schedule of activities - AMAZING! 5. The Carnival Kitchen. My granddaughter and I took a pie baking class in this new ship featured area on our last day at sea. This was one of my favorite things of the entire trip, and the layout of that area and the chef staff were A+. I would highly recommend doing one of these classes if you have any interest in cooking or baking 6. The ship itself is incredible. The many activities and the way it is laid out make it fun to walk around and explore every day. We enjoyed the water slides, the ropes course, the sky bike, and our granddaughter really liked the jump zone. The putt-putt golf was totally geared towards kids, so we didn't do our usually round of golf after dinner like we do on other ships. But, that was okay. 7. The Havana suites included use of the exclusive pool area. This was a really bonus, and something we would have used every day if not traveling with family. This would have been our favorite place to hang out, but our cabin is the only one that qualified so no one else in our group could use it. BUT, that is what makes it so special. Less crowds and quiet with no kids! 8. The Spa. Our kids did two days in the Thermal Spas, and really enjoyed it. I had a massage/facial combination – and it was one of the best ever on a cruise ship. I would highly recommend the team on this ship for their exceptional service. 9. The COFFEE. Even the regular drip coffee available in the buffet area or with dinner was great. Most cruise coffee tastes like stale Folgers, but this stuff was strong and drinkable! CONs 1. Our cabin 7452 was an AFT extended balcony in the Havana area. My #1 complaint. I thought we paid extra for this room (?). Unfortunately, it was the smallest cabin we have experienced in all our cruises to date. I looked at other rooms as we passed, and it seems to be unique to this room type. Even our daughters inside cabin rooms seemed to have more space than ours. The closet would not fit all our clothes, there was not enough drawer space, there was not a separate couch area, and overall it lacked storage and room to maneuver. The bed was so close to the window and French door that the curtain had to rest on the bed until I tied it back with my phone charger cord. The balcony was nice with 2 chairs and 1 lounger, but the smell coming off the Lido Marketplace and soot from the smoke stacks made it feel dirty and smelly. I would not recommend this cabin. 2. Embarkment/Disembarkment. Driving into the port was a congested nightmare, and leaving wasn’t any better. The entire process of getting onboard and off was chaotic. Overall, I don’t believe the port of Long Beach (although a beautiful facility) is made to handle a ship of 4000 passengers. 3. The itinerary. Cabo and Puerto Vallarta were lovely. Mazatlán is Tijuana with a "slight" topical twist. So, if not taking a cruise arranged excursion, I would not recommend getting off the ship in Mazatlán. Finally, the last two days at sea are difficult to endure. The weather turns cold (always) and the wind is howling as the ship heads quickly south back to Long Beach. And, all those 4000 people on the ship head indoors (into suddenly very cramped space) to try and find warmth. On the last day the seas were so rough that even those with the strongest stomach couldn’t go to the higher decks. I would not recommend this itinerary, but the options are limited when sailing out of Long Beach. 4. The GYM. Such a surprise, but I hated the gym on this ship. I usually spend every day of my cruise in the gym (it’s something I always look forward to). But, on this ship the gym was small with a very low, sloping ceiling. I tried to use it 3x, and gave up each time. It just wasn’t inviting. Instead, I jogged the track (7x around = 1 mile) and found that to be a good substitute. Although afterward my attempts to lift weights in the gym just didn’t work – it was just too claustrophobic. Read Less
Sail Date December 2019
For the last 8 years we have done our Christmas cruise to the Mexican Riviera, and were excited to be on a new ship (2nd regular cruise for the ship). Already booked for the same suite for next year. Our steward, Kadek, was there when ... Read More
For the last 8 years we have done our Christmas cruise to the Mexican Riviera, and were excited to be on a new ship (2nd regular cruise for the ship). Already booked for the same suite for next year. Our steward, Kadek, was there when needed, and never intrusive. He and his team were great, as usual. The ship is beautiful. Much more modern, and no more of the super bright colors (which I kind of missed) like on the Miracle, Splendor, and Elation. The Atrium is the cool centerpiece of the ship. With a much larger ship, it didn't feel at all crowded. Embarkation was painless- except for the ramps. The Panorama was easy to navigate- getting from one end to the other on multiple decks. People have mentioned the elevators, which were different, but easy to get used to. People have also complained about the 'money grab'. Yes, there are more restaurants you could choose to pay for, and for drinks at the bar, but it was a choice you could make. The steakhouse Fahrenheit 555 was amazing, as the other steakhouses have been. The service there is always top notch! Pig and Anchor was delicious. One of our FAVORITES was the Seafood Shack. The fish and chips were some of the best we have ever had and made some new friends there. Well worth the extra cost! The food at the Blue Iguana was great (fish tacos were delicious), Pizzeria, Deli (who doesn't love a grilled cheese?), and of course the buffet... yummy! Sea Day Brunch is always delicious- French toast and skillet cakes were delicious. Hubby always gets steak and eggs, which were great. Bars... Our favorite was the Blue Iguana on Lido deck. Jorge, Percy, Larry, and Flor were amazing! Red Frog Bar was fun too. Staff was amazing in all areas! Of course there was shopping... Buying Panorama Inaugural gear was fun! Ahmed was super! Tag Heuer, Cryil, was excellent. EFFY staff was nice, but we missed the staff on the Splendor last year, especially Oelena. Debarkation was great (except for waking up an hour late). We took our own luggage, and were off the ship by 8:30. Read Less
Sail Date December 2019
We live in So Cal so Long Beach is easy to get to, and thus have cruised on the Imagination and Inspiration (both Fantasy class) more than once. We were excited for Long Beach to finally get a new ship, and sailed on the Christmas 2019 ... Read More
We live in So Cal so Long Beach is easy to get to, and thus have cruised on the Imagination and Inspiration (both Fantasy class) more than once. We were excited for Long Beach to finally get a new ship, and sailed on the Christmas 2019 sailing (Panorama's second "normal" sailing). Embarkation was amazingly smooth. We drove to the port and arrived right in the middle of our scheduled arrival window (12:30-1:00pm) and it was a breeze getting checked in, through security, and onto the ship. The new terminal that Carnival built at Long Beach a year or so ago has helped a lot in improving the embarkation flow (not that I found it much of an issue in the past) The downside to cruising over the holidays is that everyone else has the same idea, and the ship was pretty full. By the time we reached the Lido deck to await opening of the cabins and grab lunch, it was so full that we had to sit outside on the pool deck. No big deal. Once cabins opened up at 1:30pm, it was a mad stampede for the elevators. The one criticism I have is that they closed some of the elevators to dedicate to the porters delivering checked baggage. That really clogged up traffic. We ended up foregoing elevators and climbing stairs all the way from Lido (Deck 10) to our cabin (Deck 1). Good exercise! I got to check out the laundry room because I always iron our dressy clothes on embarkation day, to avoid the rush of people waiting until elegant night to do so. There was only one iron/ironing board but three sets of washers/dryers. Best of all? They scan your Sail & Sign card so you don't have to fuss with quarters. $3 per wash load, $3 per 45-minute drying load. Everything on the ship for the rest of the week was amazing. Our son checked into the teen club and more or less vanished for the rest of the cruise ;-) A few favorite highlights: -- riding the Skyride! I showed up right before they opened on the first port day and waited approximately 40 minutes. Great way to take in the views of the ship and of Cabo! -- Dive In movies. Picture and sound were great! We saw a nighttime showing and a daytime showing, and both turned out well. I love that the towel shack lends out fleece blankets during the nighttime movies so we were nice and cozy! -- Dessert! About a year ago I read an article on Cruise Radio announcing new desserts being added to Carnival, and the various scrumptious cakes did not disappoint! -- Touch-free handwash stations all around the Lido deck -- Amazingly comfortable mattresses and pillows! More comfy than my own bed... where can I buy this mattress?? -- Being able to view portraits on the Hub app not long after pictures are taken, and not having to purchase prints just to get the digital version We ate dinner in the MDR every single night. Our head waiter, Mario, was amazing. The food was fabulous and service was impeccable. For lunch I mainly stuck with the Lido buffet because there were plenty of offerings (and because DESSERT!). The buffet area is so large that there are two sets of food stations-- one closer to mid-ship, and one closer to aft. Each section offered *different* food for the same meal (except for breakfast) so if you're like me and prefer to eat a little bit of everything, be sure to make the rounds to both stations. We did dine at Bonsai Sushi for one lunch-- it was delicious, and so well-priced! Much cheaper than land-based sushi restaurants. Christmas Day was the third port day (PV), so they changed the itinerary slightly, making the second elegant night that night instead of the following night (second sea day). There was also a special Christmas menu in the MDR, which John Heald had posted to his Facebook several weeks prior. Festive! As always, we enjoyed the Punchliner comedians. We recognized Sebastian from our Dec 2017 sailing on the Imagination. Small world, even on the open ocean! I liked that they rotated comedians halfway through the cruise, so that you got fresh faces after a few days. Karaoke was interesting because it was in several different locations over the course of the week: Havana Bar, Limelight Lounge, Ocean Plaza. Singing in the Limelight Lounge (same place the comedians perform) was an interesting experience, because it was more of a show setting, with all eyes on you, rather than a bar where people are just hanging out and drinking. Cruise Director Emma was very entertaining! We enjoyed the Love n Marriage Show, and she ran the Military Appreciation gathering superbly. We stayed on the ship in Cabo (perfect time to enjoy a deserted Serenity Deck!) because we'd been there before, toured Mazatlan on our own, and did a Carnival excursion in PV (Top 10 Best of PV), which was great for seeing the highlights/main tourist traps, but we could have done without the silver and tequila shopping. While we appreciate that having photos available electronically reduces waste, beware that the system is still new and they might lose your photos. My son did a casual shoot, hoping to use one for his senior yearbook photo... but it never showed up on our Hub app. It took a couple of days' worth of inquiries with multiple people before we reached the conclusion that the files had simply been lost due to several system downtimes. By the time we figured it out, we had only one day of portraits left, and none of the backdrops were appealing. So if you don't see your photos within a few hours of them being taken, make inquiries right away! Overall, we really loved the ship. I know a lot of people detest larger ships, but the ship didn't really feel all that big to me. I swear the distance from the Limelight Lounge (aft) to the Liquid Lounge (forward) didn't feel any longer than the distance between those respective lounges on the Fantasy-class ships. It was easy enough to get around, and because it's so much larger, there was so much more room to accommodate everyone. Larger pool area, larger Serenity Deck, larger Atrium Bar area, and overall just a much better use of space. Debarkation was pretty smooth, too, but I think part of that is due to the fact that since we stayed in Deck 1, we were the first regular deck called off the ship. Everyone had to be out by 8:30am, and we were called a little after 8:00am, so we were able to stay in our rooms, with luggage, until it was time to leave. Although there were lines everywhere, they moved quickly. From the time our deck was first called, to the time we arrived at our car in the parking garage, took maybe 35 minutes total. Our friends on Deck 2 were still waiting to be called by the time we hit the freeway ;-) All in all, the whole experience was terrific. I particularly enjoyed having everything decked out for the holidays, made the cruise just a bit more magical! Read Less
Sail Date December 2019
We were a family of four, two adults, two children. We were pleased to discover that carnival passengers had free access to the Queen Mary ship docked in Long Beach. Don’t miss visiting this historic cruise ship. Embarkation was a ... Read More
We were a family of four, two adults, two children. We were pleased to discover that carnival passengers had free access to the Queen Mary ship docked in Long Beach. Don’t miss visiting this historic cruise ship. Embarkation was a bit chaotic but the staff were pleasant and welcoming. Our family cabin for four was larger and better equipped than previous cruises. Our Indonesian cleaner was full of smiles and friendly and helpful. The family rooms are located in the family harbour zone which has its own restaurant where you could go to relax, watch videos/ play games and help yourselves to drinks and snacks at any time during the day/evening. Food was awesome! Pizza 24/7 was delicious. Hot tubs could be slightly warmer, but still good fun. Gym is very well equipped. The band was called “The Night Shift” and it was worth going on the cruise just to see them. Awesome musicians who can play anything by request and mingled with the audience every night. We really recommend doing the brewery tour. Colin (the beer admiral) does the tour and is funny, interesting and very knowledgable. Also recommend doing the tequila tour in Puerto Vallarta. Only sad thing is that we will probably never go on a ship as nice as the Carnival Panorama ever again. Read Less
Sail Date December 2019
Embarkation was very easy took about 30 minuets from curb to sitting by the pool having Guy's burgers! friendly staff and great cruise director her name was Emma, she did a great job getting everyone in the carnival party mood. Food ... Read More
Embarkation was very easy took about 30 minuets from curb to sitting by the pool having Guy's burgers! friendly staff and great cruise director her name was Emma, she did a great job getting everyone in the carnival party mood. Food in the main dining room was good not the best but was certainly good. The staff was some of the best we have experienced on a cruise. We are carnival gold so we got a welcome drink when we were on board. We went to bonsai teppanyaki and the kids loved it the chief at our table was great and the food was some of the best I've had on a ship! Carnival panorama had a lot of things for the kiddos! The sky zone was great for them and it gave them a thing to do for a hour on a sea day. The shows were some of the best we've seen on carnival. I recommend Panorama she is a great ship and hopefully we can sail on her again! Read Less
Sail Date December 2019
I picked this cruise because I felt it would be family friendly and it was! Our early bird discount and deal we booked with actually gave us a better price then my husbands military discount would have. The kids always had something to do ... Read More
I picked this cruise because I felt it would be family friendly and it was! Our early bird discount and deal we booked with actually gave us a better price then my husbands military discount would have. The kids always had something to do but did blow a ton of money in the arcade ... over $200 together if I am being honest but it was their spending money. I didn't love that the candy store and sushi place were next to smoking areas :( but when we did get sushi we could get it to go. I really like spirit dinning and our waiter Dodik! nicest guy although we did prepaid gratuities we made sure someone tipped him in our party each night! Most of the staff we found pleasant. We thought most of the Talent was good as well. We loved the Christmas decor and the beds were actually comfy. Catalina was lovely! I wish we were there all days! Read Less
Sail Date December 2019
I thought this would be a nice cruise considering the ship was new and I really enjoyed my last Mexican Riviera Cruise on Royal Caribbean. ( Yes it was a long time ago) The ship is new and this was it's second voyage and ... Read More
I thought this would be a nice cruise considering the ship was new and I really enjoyed my last Mexican Riviera Cruise on Royal Caribbean. ( Yes it was a long time ago) The ship is new and this was it's second voyage and that's where the fun ends. Honestly the best part of this cruise was going ashore at the 3 stops. The problem started right from the beginning, 4 room keys were left at the door to the room and none of them were working. No problem, I'll just go to guest relations and some new keys. Well apparently other passengers had a similar experience and the line was long. After waiting for 30 minutes, I had 4 new keys and yes they worked this time. But there was another problem with the new keys which I will get to later. Thew next issue I have with this cruise is the ridiculous amount of money that everything costs, yes the food is included but no drinks are, which is fine all other cruises have the same policy. What I take exception to is the outrageous $3 per pepsi, of course coke is not available. I don't mind paying for the drinks but $3 for a can?? Give me a break. This cruise has a gaming area where kids can play video games, again $1 per game, $1.25 per game, $1.50 per game? Really? I mean these chuck e. cheese type activities should be included or maybe .25 cents per game. This brings us back to the room keys, one of the activities they have on this ship is sky zone trampoline park. Which for $12 an hour is actually reasonable, so we thought we would give it a try. Signing up at the kiosks turned out to be an adventure, oops something went wrong every time I tried to book it. Six different times and six failures, oh well I give up. But little did I know at the time my card was charged for 6 skyzone adventures at $24 a pop, $12 for each kid. Even though we did not get to use the park a single time. On to guest relations for a refund, waiting in line again. This time it was not so bad, guest relations said they would contact sky zone and get my card refunded. 2 days later when I checked my account the money had not been refunded. This time I had to go to the sky zone manager who was aware of the situation and had authorized my refund but for some unknown reason guest relations had not processed the refund. The skyzone manager met me at guest relations and had them process my refund. This is where I found that there was some type of computer problem that caused many passengers to have the same issue with skyzone. So apparently if you had your original card replaced for any reason, the skyzone purchases would no longer work even though Carnival was charging the card. The problem seemed limited to skyzone because the card could be used everyplace else on the ship without any problems. On to the other stuff, the pools were great if you are a penguin or a polar bear, but for humans much too cold. Same goes for the water park, you would think Carnival would heat the water to at least 80 degrees to make it warmer and maybe the guests might actually enjoy using the pools and the park. But instead it seemed as though half of the passengers were huddled into the only 2 hot tubs at the back of the ship. While the pools remained mostly empty with an occasional brave soul enjoying a polar bear swim. Then there is the gestapo police watching over people at the pools, no not life guards but employees that are there to make sure nobody has any fun at the pools. No jumping, no running, no diving, what's next no swimming? Can we stand in the water or is that against the rules? Maybe we can walk on the water like Jesus, is that allowed Carnival? Bigger and warmer pool water is a must, same goes for the hot tubs. On to the internet, this is the biggest scam going on the ship. A bigger highway robbery than anything in the casino. They charge $100 per device, not per room. So if you have a family of 4 and you wanted decent internet service you would have to fork over $400. That was the fastest service they offer and it was still terrible. I suppose you could get the cheaper internet plan but considering the high speed version was like 3mbs I can only imagine how bad the lower speeds would be. I suppose if you wanted to check email and not much else then the lower speed plan would be fine. Internet = money grab, drinks = money grab, kids entertainment = money grab, photos = money grab. Photos? What century is this? Everyone has a professional camera in their pocket. Photos today cost nothing, I could understand these charges 30 years ago where film had to be developed. But today a picture printed out at Costco costs 19 cents. Anything else you want to charge for Carnival? Are pay toilets coming in the future? Speaking of toilets, the toilets in the rooms are definitely not made for Americans. I am not a particularly large person at 5'11 and 190lbs. I am considered average maybe even thin for an American and I had trouble sitting on those tiny toilets. I can only imagine the difficulty many of the larger passengers had. The water pressure in the showers could be improved. On to some good things, the lunch and breakfast buffets were excellent. The food was fresh and tasty. The dinners were excellent as well, there's nothing to complain about there. The service from the wait staff was top notch. There's tons of entertainment on the ship, casino if that's your thing. We didn't get a chance to see the comedy shows because of the kids. Having a movie theater in an outdoor setting is a nice touch. We would have definitely utilized it more but my kids are pretty spoiled and had seen all those films. Lounge and dining room music was nice. Bingo is not my cup of tea, but cash prizes are nice. The ship was smooth and not too bumpy, but I guess that largely depends on the ocean conditions. Another issue issue I had is the only place on the ship you can use cash is at the casino. I would prefer to have a cash option available at the bars and the paid food areas. One last gripe about money, the bars and most other areas automatically add gratuities on the check, ummm shouldn't tipping be at my discretion? I don't appreciate having that decision taken away from me. I don't know if other cruises do that, I'm assuming it's common in the industry, but I don't like it. Same goes for the gratuities for housekeeping and the wait staff just charged to my room one day before the cruise is over. Choose fun? More like choose money! News flash to Carnival and all other service oriented industries, TIPPING IS NOT MANDATORY! Tipping is at the customers discretion, it is not my job to pay your employees a living wage or a minimum. A tip is provided for receiving excellent service. Figure out how to charge the appropriate prices for your tickets pay your employees enough money so they can live and leave the tipping out of it. Read Less
Sail Date December 2019
It was great being on a brand new ship. I was on the inaugural 7-day to the Mexican Riviera. A few Great things... I don't know if they have been doing this in other places for awhile but we no longer have to wait in long lines ... Read More
It was great being on a brand new ship. I was on the inaugural 7-day to the Mexican Riviera. A few Great things... I don't know if they have been doing this in other places for awhile but we no longer have to wait in long lines for our Key Cards and Pictures. Pictures are taken directly from the Passport, or if security can pull it from the passport, they take the photo right then and there. The Key Cards are waiting for your at your cabin. Such great streamlining! I really enjoyed the new design. Took some time to get used to where everyone was. The library was great.It had a ton of games and books to read. There were many specialty dining options, including the teppanyaki. Make sure you get a reservations in EARLY! The cooking class was a great addition. We did Pie Making, another group did the BBQ and another did Cake making. They bring out the Pie that you made at dinner time (in the restaurant) so you can enjoy it. The same for the BBQ that was smoked. They hold it until dinner time so your group can enjoy it! I tried the Sky Zone ($$) with me brother and it was a lot of fun. The have 18+ at night so you are not jumping with kids, which was great. Everyone is able to benefit. The Heroes Tribute bar is a fantastic idea and option. it was always packed and sports was on at all times. We didn't make it on the Skyride because every time there was a line, but we did do the ropes course and that was a lot of fun! They have an easy option and harder option. The Serenity Spa was nice. We ended up there even after it closed. The worker notices we were having a good time and gave us like 2 more hours. I think he acted like he was doing other work. HAHA! One last thing I liked was the Lido deck Buffet. They configured it where you pretty much have (4) buffets (the same food) and you don't have to wait in long lines. It was great. A couple things that I was a little "Eh" about... It took us a long time to figure out how to turn the lights on. You have to put your key card in a slot to turn the electricity on (even electrical plugs). I found out later you can actually put ANY card in there and it worked, but being that it was my first NEW ship, maybe a little card on what to do would have been helpful. They didn't have lights around the vanity which sucks. I had to do my makeup in the bathroom. I really enjoy going to the nightclub (yes they have one) but this one is a make shift one. It's like they added all of this additional stuff, like the cooking class, and ran out of room. The room they use for the comedy club is turned into the club. They move the chairs around and put up a make-shift bar in the corner. I was really disappointed here because the club used to be the hang out spot. You used to be able to sit at the bar, hang out around the DJ Booth..."eh". Kind of the same thing with the first floor of the stage area where they do the shows. There are moveable chairs in there. nothing in place with lots of room at tables from your drinks. That was a down grade. All in all, it is a beautiful ship. They did cut corners to fit other stuff in which was noticeable. One last thing, the Cruise Director was amazing! Read Less
Sail Date December 2019
We are an older couple. We did not go on any of the ships' shore excursions. The ship is beautiful. There are many dining venues, swimming pools and a variety of entertainment. A great ship for families traveling with kids. There ... Read More
We are an older couple. We did not go on any of the ships' shore excursions. The ship is beautiful. There are many dining venues, swimming pools and a variety of entertainment. A great ship for families traveling with kids. There are special cabins for families and many activities of interest for both kids and adults. The assigned table restaurants' food was excellent and the service was great, but it felt rushed. They served a 4-5 course meal in an hour. In the middle of dinner they would stop everything to do the Macarena... No matter if you took early or late seating in the restaurant, you will not be on a time schedule which will allow you to see a whole show in the theater. Food in other venues was good also, but there seemed to be a problem every day with the ice machines. The print on the paper deck plans and the daily activities list is so small that you need a magnifying glass. Be sure to get the app for the ship on your phone. The room and the balcony were both extremely small for the money. There was plenty of closet room, storage under the bed for suitcases and a safe. All cabins doors look about the same except some are large than others. It's good to have some decorations to hang on yours to distinguish it from others. Read Less
Sail Date December 2019
Truly enjoyed the inaugural 7- day cruise of the Carnival Panorama. We are avid cruisers (71 cruises and counting) and have not been on Carnival in many years. Our expectations were not the greatest, although we thought it would be great ... Read More
Truly enjoyed the inaugural 7- day cruise of the Carnival Panorama. We are avid cruisers (71 cruises and counting) and have not been on Carnival in many years. Our expectations were not the greatest, although we thought it would be great to try out this new vessel. We were extremely surprised on so many levels, which I will get into later in this review. It’s wonderful that Carnival has placed a brand-new, State of the Art, vessel into Long Beach. For many years, the west coast has not seen any new vessels. It’s very nice that Carnival Corp. has made the decision to invest in this coast. We were very happy when Royal Princess came to this coast and are now very pleased with the Panorama being here. Long Beach is a very nice pre-cruise stay. There are so many wonderful choices of hotels here, due to its convention city status. We enjoy staying at the Hyatt Regency, but there are, again, so many hotels to choose from. Also, the city has many wonderful restaurants, sights and entertainment venues all within blocks of these hotels. The embarkation area for Carnival is 5 minutes by taxi or Uber from most LB hotels. Embarkation takes place in the massive ”Spruce Goose” dome, which Carnival converted (and wonderfully) into a very nice embarkation/debarkation area. Our embarkation took some time, but we chalked this up to the first seven-day cruise that this ship was on. I would be surprised if this happens again. Once onboard, we were quickly able to go to our room (where our room keys were waiting for us). We chose an oceanview cabin towards the bow of the ship on Deck 3. We were very happy with our room, including the bed, storage space and bathroom. Surprised to see a shower curtain on a brand new ship as most have done away with those. It did NOT diminish our accommodations, and we were very pleased. Our steward, Angel, did not see us until early in the evening. We felt he was rushed and maybe the ship was a bit understaffed in this area. We never saw him again on the cruise. A very minor criticism is that our room was only cleaned once per day. When the room was cleaned, it was set up for turn down? We did call housekeeping a few times and received towels when we needed them. The vessel itself is spectacular! Every inch of the ship was clean, beautiful and stunning in its décor. The atrium lobby and bar, with a three-story LED tower was incredible! The fact that everything was decorated for the holiday season also added to the beauty. Foodservice disclaimer: We did not dine in the MDR except for one morning brunch, so I don’t have much to say here. The brunch food was okay and the service was okay (although the three courses we ordered were all served at one time). We ate in all but one of the Specialty Restaurants and we were blown away by the tremendous presentations and food quality in each one. FARENHEIT 555: (extra charge) The steakhouse, with its dry age refrigeration unit and open kitchen as a focal point, was nothing short of spectacular! We have only seen food like this on Crystal and Oceana! I don’t know if Carnival will keep this up, but it is some of the finest food at sea! USDA Prime Steaks were excellent. The presentations AND the tastes of every dish were unbelievably good. We ate in this restaurant three times in our seven days, and tried almost every dish on the menu. Kudos to the chef for such outstanding work, from the different Amuse-Bouche each evening, to the dessert presentation that will blow you away! Great wine list, beautifully served and presented by Alex, the mixologist/sommelier of the room. Vanja, the Steakhouse manager, was both extremely professional with her staff, as well as wonderful with the guests. I can absolutely qualify this outlet (as of now) as the finest Steakhouse on the sea. PIG AND ANCHOR: (extra charge) This Guy Fieri BBQ outlet was very nice. The brewed beers are all made onboard (as the tanks are directly across from the bar), and the BBQ is all smoked onboard as well. We found this outlet, along with great entertainment, a wonderful hangout for many guests. JIJI ASIAN KITCHEN: (extra charge) Spectacular food, both in taste and presentation. Excellent service as well. The Pork Belly and Crispy Dick are two of the items that I will not forget for a very long time. CUCINA DE CAPITANO: (extra charge) Again, wonderful staff (loved the Mambo Italiano dancing by the staff). All of the food was served piping hot and excellent in both quality and preparation. Pastas were very good, but my Tomahawk Pork Chop was the Bomb!! It was perfectly cooked and delicious. BONSAI SUSHI: (extra charge) Beautifully decorated open restaurant that is an ala carte outlet. Everything we dined on here, including sushi rolls, Ramen Soups, appetizers and desserts tasted great and were presented wonderfully. Cannot overstate the quality of the food as it has really decreased on most cruise ships. BONSAI TEPPANYAKI: (extra charge) We did NOT dine here, but wished we had. This is a very small outlet with only 20 seats. IF you want to dine here, I suggest either reserve BEFORE you board or immediately after you board. It will be filled quickly. SEAFOOD SHACK: Another extra charge outlet located next to the aft pool. Food was incredibly fresh and delicious. All items were made to order (including breading all of the shrimp and clams as you wait). Lobster Rolls were excellent and the French fries (dusted with Old Bay Seasoning) were great. PIZZERIA DEL CAPITANO: Excellent (no charge) pizza cooked almost to order! Great crust and a wonderful product considering there was no charge. Lines can get long here, but worth the wait. For $5.00, you can order a pizza thru your onboard app and have it delivered ANYWHERE onboard the vessel! BLUE IGUANA AND GUY’S BURGER JOINT: (no charge) Located at the main pool, these outlets served made to order items. BI served delicious tacos, as well as burritos. Guy’s cooked burgers from scratch, with many toppings and extras. Both were excellent, but lines can be long due to proximity to pool, as well as no charge. THE MARKETPLACE BUFFET: Not great quality of food here as this is a mass feeder. The area is broken up into many stations, and like most ship buffets, can get overwhelmed during peak periods. The Gelato station was very nice, but again, gets very crowded. BARS AND LOUNGES: There are so many choices on the vessel that I will not go into most of them. I will mention a few favorites: SERENITY BAR: This area is located on the bow of the ship on deck 15. It has the feel of a Las Vegas day club AND (yay) is for Adults only!! Great drinks, wonderful area for sunning (along with two hot tubs) and a really nice salad bar, served with wonderfully fresh ingredients. ALCHEMY BAR: Located near restaurant row, this bar seemed to be the busiest bar onboard. Always busy, with a great vibe to it. HAVANA BAR: This bar, located aft, should be a very exciting area, but for some reason, it is not! Beautiful surroundings and nice drinks. Opens up on an infinity pool and bar that is only for Havana Suites guests (which I have no problem with). This bar just suffered from lack of guests and a poor Latin band that really needed to play livelier Latino music. This was our biggest disappointment, as we love Latin music and Mojitos!! ENTERTAINMENT: We enjoyed all of the mainstage shows we saw. They were all different and very high energy. The added Christmas show was just perfect for the holidays. The PUNCHLINER COMEDY CLUB, was a highlight. The comedians were all great and hilarious. A warning here as the EXPLICIT shows later in the evening are incredibly raunchy!! Hysterical, but very dirty. Be warned if you take your 18 year or older children here. We really loved it though!! The CRUISE DIRECTOR: Emma, the cruise director of the Panorama, was the most energetic, hilarious, campy and overall wonderful CD we have seen in many years. She must be a spokesperson for RED BULL, as she is on from sun up well past 11 p.m.!! I would book any ship she was on just to envelop myself in her energy levels! KUDOS to her and her staff for making every waking minute as much fun as you can take! The ELEVATORS: You either LOVE them or HATE them. Once you get used to the technologically advanced elevators, I believe you will enjoy them. Be patient when you first board as it takes a bit of getting used to. The Waterpark and Sky ride areas are great for kids. Be aware that on Sea days, the lines can be brutal. IF you really want to ride the Skyride, I suggest PORT days, when the lines are really manageable. Disembarkation was simple, although it seemed many people were confused. It was not as smooth as most, but once we were off the ship, we breezed thru everything and were on the way to the airport. I did notice many handwashing stations and the obligatory Purell stations everywhere, but we did NOT see much emphasis on washing your hands. All of the cruises that we have been on lately REALLY emphasize this, especially during the safety drill. It was not on this ship. Just an FYI, nothing more. We are very excited that this great new vessel is on the West Coast. This is a wonderful alternative to taking your family to Disneyland!! Everything you could possibly want is onboard. The ports of Cabo, Mazatlan and Puerto Vallarta have something for everyone; if not, stay onboard and have the time of your life!! Read Less
Sail Date December 2019
Ken the singing maitre D is on the ship for a short time, what a treat! Borrrrrris, amazing Maitre D as well was a hoot and took care of a few issues toot suite! Jose Luis was our Head Waiter in Horizon and while shy at first, he ... Read More
Ken the singing maitre D is on the ship for a short time, what a treat! Borrrrrris, amazing Maitre D as well was a hoot and took care of a few issues toot suite! Jose Luis was our Head Waiter in Horizon and while shy at first, he warmed up and was very kind and pleasant! Emma, of course was OFF THE HOOK. Her , "Hello, its me" each morning was perfect. Her energy level was crazy!!! Lei Lei and Aussie Neil was equally on point! Bring your 70s clothes, your best whites, if you are a veteran, your clothing to represent. ROCK REVOLUTION cannot be missed! Watch out for flying drones! Ocean Plaza deck 5 aft was my favorite spot on the ship!! Those elevators.....tip.....hit the deck your going to multiple times!! There are no trash cans around the ship.....so carry it around till u find something....lol The comedian we saw, Sebastian was hilarious! For the over 18 show, we also had a ASL interpreter in the room......he played off what she was signing.....it was too much!!! We went interior this time, lots of room even with 3! Beds r so comfy I gave embarkation a 2 because there were issues with the B2B folks which horribly delayed the rest of us Both shore excursions were cancelled day before leaving us scrambling.......fishing for 175! Who doesnt want to dothat? Read Less
Sail Date December 2019
We choose this curise because we always enjoyed Carnival cruises and wanted to experience a new ship. I have never written a review before but after reading the two negative reviews here I needed to tell my experience. It was just my ... Read More
We choose this curise because we always enjoyed Carnival cruises and wanted to experience a new ship. I have never written a review before but after reading the two negative reviews here I needed to tell my experience. It was just my wife and I and we truly enjoyed every minute. The one reviewer here obviously did not do much research before sailing. I know cruises can get expensive but doing your research before you go can help save money. An example would be to take your own sodas instead of paying as he said $3.00. Not sure where he got $3.00 pepsi, I only paid $2.50. Other than his room keys not working most everything he complained about could have been known beforehand with research and could have saved him some money. The dining, entertainment, and excursions were all great. The crew was the best. We did not have any problem at all with any of the crew. The only problem I would say we had was the Embarkation and that was mainly because of all the back to back cruisers that were allowed to go back on the ship first. I would definitely recommend this cruise. Read Less
Sail Date December 2019
We chose this cruise because we cruise with carnival in the past and really enjoyed the experience we’ve had. We knew that this was going to be the inaugural cruise for the panorama and we’re super excited to get on board with a ... Read More
We chose this cruise because we cruise with carnival in the past and really enjoyed the experience we’ve had. We knew that this was going to be the inaugural cruise for the panorama and we’re super excited to get on board with a balcony room. Our experience all started off with our luggage being delivered and having a Broken shoulder strap caused by the luggage delivery service that carnival provides. While in route to Ensenada our first evening we had gone to sleep only to be awoken around 3:15 in the morning to water dumping into our room and onto our bed while we were sleeping. We called maintenance and they promptly moved us within the next 30 to 45 minutes to another balcony room. The on-duty supervisor said they would call us the next morning with some sort of compensation for the trouble we had gone through between the water dumping into our room and my back being delivered in a broken condition. They never called us and I actually had to go down the next morning and engage the contact only to have them give us a $50 meal coupon to bonsai sushi for the negative experience that we had. We gratefully excepted the meal coupon but also welcomed something more than just a meal coupon. Fast forward to later that evening where we went to check in for our anytime dining. We had a check in time for our meal at 5:45 PM we waited in line at the front of the dining hall for over 30 minutes and what seem to be absolute pandemonium trying to get into the dining area with people shoving to get to the front of the line. By the time we gpt seated, it took an additional 20 to 30 minutes to have anyone even acknowledge us at the small table at the furthest most rear part of the ship. After some water and bread we decided to just go back to the room and order room service which turned out to be a big mistake. Later that evening and into the early morning hours after consuming a Caesar salad in what looked like more of a soup, my wife started experiencing stomach pains which was followed by dry heaving and vomiting. For the next two days and last two days of the cruise my wife was stuck in the cabin in bed with what appeared to be a fever and flu like symptoms. She could barely get up on her own accord and was only able to get out for about an hour on the second day then right back to bed. When I made the infirmary aware of what was going on they told me to give her some aspirin which they charged me for. I’m not complaining about the ship but our experience was absolutely terrible. Carnival had every opportunity to make it right and they’ve only offered us $100 per person to use towards our next onboard credit. I am quite frankly disgusted with the lack of customer service we received or empathy for that matter and more than likely will not be cruising with carnival ever again. Read Less
Sail Date December 2019
I was super excited about the inaugural cruise on the Panorama, i honestly did not find the value in the 3 day cruise i paid almost $1900 with drink package for 2 people in a cloud 9 spa balcony. i was mainly not a big fan of the layout of ... Read More
I was super excited about the inaugural cruise on the Panorama, i honestly did not find the value in the 3 day cruise i paid almost $1900 with drink package for 2 people in a cloud 9 spa balcony. i was mainly not a big fan of the layout of the ship. The ship is big and offers many amenities and restaurants but all those come with an extra cost. it seems carnival just took away and spare space they could have and shoved in other paid facilities. For example the Atrium although very beautiful it felt so small and claustrophobic, with it always being crowed and it not stretching multiple decks like other ships. Another example was the size of Alchemy bar which is a very popular bar, you can tell Carnival decided to down size the bar in order to squeeze in more Specialty paid dinning. So the bar was always crowded with people. Something else that bothered me was that the Cloud 9 spa is co-ed so you have to be sharing facilities with the opposite sex. While on other ships there is a woman's and men's separate facilities, again another example where they squeezed in more places where they could make more money on, like extra massage rooms. I understand it is a business and they are here to make money but i just didn't get the relaxing experience i have gotten from other carnival cruises especially with paying a higher price. i know i can get the exact same things offered for free on this cruise on a much cheaper older carnival cruise ship, and have a better experience. Another thing is that they never had coconut water while i was there not a big deal just annoying. But i can honestly say i will not be sailing on Panorama again or at least not if i am paying that high of a rate. i prefer the other ships Imagination and Inspiration, much cheaper and offer same free restaurants and amenities, at a lower price point. Crew amazing as always on any carnival cruise as well as the food, very very delicious. Read Less
Sail Date December 2019
A small group of friends in three cabins sailed on the Inaugural cruise. One had the Havana Cabana cabin on Deck 5, one had Oceanview on Deck 6, and one had interior on Deck 7. We all had a great time. There were a few kinks to be worked ... Read More
A small group of friends in three cabins sailed on the Inaugural cruise. One had the Havana Cabana cabin on Deck 5, one had Oceanview on Deck 6, and one had interior on Deck 7. We all had a great time. There were a few kinks to be worked out. But overall, it was a fun weekend. My cabin had YTD in the Vista dining room. The service the first night took 2 and half hours, but the second night was one hour. The last night we weren't that hungry and went to Lido Marketplace for Grilled Cheese sandwiches and salad. All of the food was well-prepared and delicious. We did Blue Iguana for one breakfast and Guy's Pig and Anchor for one lunch. Both were excellent. We enjoyed the variety of activities and music aboard ship. The Electric Violins in the Atrium were a favorite. Also the Make it with Michaels craft. But we truly loved the two new shows Broadway Beats and Rock Revolution. Do not miss these! My friends did the Sky Ride and Ropes course. There are height, clothing, and weight restrictions. They have a scale for you to step on to ensure that you don't weight over the limit. They had a blast. We checked out, but didn't try the trampoline park. Looked like fun. Despite the size of the ship and the number of passengers, it never felt crowded. And it was easy to walk from our room forward of the forward elevators to the aft elevators for dining. The elevators were the only tricky thing. You must select your destination before boarding. There is no way to choose a floor once inside. And you must select once for each person in your party (I also did once for each suitcase). If you do this, there will always be room for everyone to board when the doors open. There were no signs providing this information. The Library Bar is not actually a bar but a combo of library and game room. It is not quiet if there are a lot of games being played. The Havana Bar has dominoes tables. We saw people playing mahjong and cards on these as well. They sell straws now. I purchased the reusable silicone straw in a pod. They also have metal straw sets and silicone straws without the pod. Frozen drinks come with edible straws. Embarkation was fast. We arrived about 15 minutes before our appointment but our group had been called so we went straight on. Debarkation and customs took about 15 minutes as we walked straight off, claimed our luggage, and used a porter. I would definitely sail on the Panorama again. Read Less
Sail Date December 2019
I have always wanted to go on the maiden voyage of one of Carnivals ships. Finally I just did it. I planned an overnight stay at the Queen Mary Hotel, which in its self is an an awesome experience. The convenience of walking off one ... Read More
I have always wanted to go on the maiden voyage of one of Carnivals ships. Finally I just did it. I planned an overnight stay at the Queen Mary Hotel, which in its self is an an awesome experience. The convenience of walking off one ship(Hotel) right on board another cruise ship was fantastic.I came from Florida so I had to come a day early. I have now been in the Havana Cabana area on the Vista, Horizon and now the Panorama. I love these fantastic stateroom even though this time I had an inside on deck 6. The ship was flawless and I never saw one thing go wrong during the cruise.The staff was perfect, I love Ensenada Mexico.Our excursion was my best ever in 16 cruises. I did the Ultimate Local Food Teller led by Zoe, an awesome young lady that had our entire group feeling like we had been friends forever. Great lady and so much fun. We stopped at several food stops and several drink stops as well as a candy shop sampling at each stop. I had a Sea Urchin taco at one stop and did not like it one bit but Zoe told me I wouldn't, just wanted to try it. It didn't put a damper on my fun at all. One thing I liked a lot was the fact that nobody got drunk and ruined the tour like so many can.A great time thanks to Zoe and our fun group. The Vista class ships have so much to do that it is hard to cover everything onboard. Just go and have a blast, that's what I did. Read Less
Sail Date December 2019
I think the whole mentality of Carnival being a "walmart" or "cheap" cruise is highly unfair and false. The value of this cruise was great: great service, great food, fun games to shows to watch and participate in. I ... Read More
I think the whole mentality of Carnival being a "walmart" or "cheap" cruise is highly unfair and false. The value of this cruise was great: great service, great food, fun games to shows to watch and participate in. I have cruised with Princess before and even comparing that cruise with Carnival, Carnival did a great job in every department. Do you like steak? Fish? Frozen yogurt? Pasta? Chinese food? Pizza? Cheeseburgers and fries? Their vegetarian options were great as well. I loved their vegetarian lasgana and their pasta. My favorite thing to eat on the cruise was their creme bruele. The double (king) sized bed was extremely comfortable, the shower was big for an interior state cabin. The comedy shows were funny (I recommend to go to the PG ones - they were more clever to me rather than X rated). I personally think the people who have rated this cruise poorly are nit-picking over things that don't matter. Read Less
Sail Date December 2019
Ship - Smaller side but good for a 3 day cruise Cabin - Inside room (floor 7) close to Atrium - less noise from the outside than expected. Room was sufficient size for 2 people in this case Dining - Food was much better this time ... Read More
Ship - Smaller side but good for a 3 day cruise Cabin - Inside room (floor 7) close to Atrium - less noise from the outside than expected. Room was sufficient size for 2 people in this case Dining - Food was much better this time than our last trip a few years ago. Guy Fieri burgers were great and the PIZZA was our go-to late at night (24hrs available)... Dining room was good for dinner, but brunch was not good. Eggs were under cooked and service wasn't as good since we were sitting somewhere different than normal. Entertainment - Comedy shows were good as always. Service - Juan was our busboy and he did a great job. Seno did well as our waiter and appreciate his efforts. Ben our cruise director and was pretty funny. Gotta see the love and marriage show! Diva's show was not good and was glad to hear the show ended. Read Less
Sail Date December 2019
1. The staff drill that began at 9:30am one day and featured extremely loud alarms and constant talking IN OUR STATEROOM completely terrified our two year old and woke us all up. It was completely unnecessary and we had no warning. 2. ... Read More
1. The staff drill that began at 9:30am one day and featured extremely loud alarms and constant talking IN OUR STATEROOM completely terrified our two year old and woke us all up. It was completely unnecessary and we had no warning. 2. The entire ship smelled like cigarette smoke. It really agitated my family's asthma during the cruise. A lot of people smoke in the casino with open airways to the rest of the ship, and I'm pretty sure they also smoke in their rooms because we smelled strong smoke smells everywhere, including the Camp Ocean area. 3. The boat is difficult to maneuver around. Camp Ocean makes us walk from one end of the ship to the other through many hallways. Very hard with a toddler. They could at least have an elevator or staircase that goes up to it. Also, the Lido deck food area has an inconvenient set-up. 4. The buffets and dining room are not open long enough and usually only briefly open for breakfast and dinner. Most of the time, it was a struggle to find any food except pizza and sandwiches. 5. Camp Ocean does not follow their own scheduled times and activities. A few times when we went to drop off during open hours, they were closed. And at times when the schedule said arts, crafts, party, fun activities, games, etc, it was always just "kids choice" which means unstructured free play with toys or watching a movie. My kid does that all the time at home. I was hoping for something different on board. Also, the room looks super boring. Same color blue carpet, walls, and ceiling with very low lighting. Read Less
Sail Date December 2019
I just got back from Mexican Riviera my 3rd time on this particular cruise and second time on the Miracle. Since it has been 2 years cruising with Carnival I don't know if it was the Ship or if Carnival has just gotten majorly cheap ... Read More
I just got back from Mexican Riviera my 3rd time on this particular cruise and second time on the Miracle. Since it has been 2 years cruising with Carnival I don't know if it was the Ship or if Carnival has just gotten majorly cheap but this wasn't my normal Carnival experience. The food was horrible, the selections in the dining room were sad, our service was deplorable and the ship was dirty. I have been a Carnival supporter for 20 years and I had to eat my words this time which is very sad to me. Like I said I don't know why it was this bad, I would like to say it was the Ship is old and they put the worse people on it but I have no idea. Someone said it was going in for repairs soon that is why they moved it to San Diego but the repairs we were told that they were going to do by the crew wouldn't make any difference in what I saw. If Carnival is changing practices by cutting crew and the food to try and save money then we have a problem because it showed. This ship is going all the way to Hawaii and I feel really bad for those people they will be starving by the time they get there and bored out of their minds. Fun Ship this wasn't! If you are going on this ship soon be ready, you will need to eat in the fine dining steak house if you want a decent meal and good service, when you get ready to come back on board from a port day they only have 1 line and 1 scanner so you will be standing in line for 30-45 minutes with no place to sit down. Everyone that serves you has a bad attitude and they literally have nothing to shop for in the tiny store they have on board. 2 weeks before Christmas even zippo! Read Less
Sail Date December 2019
We were visiting our son in San Diego and decided that instead of renting a place, we would all go on a Mexican Riviera cruise. The embarkation and debarkation were smooth and fast, even with no FTTF available. The shows, food in MDR, ... Read More
We were visiting our son in San Diego and decided that instead of renting a place, we would all go on a Mexican Riviera cruise. The embarkation and debarkation were smooth and fast, even with no FTTF available. The shows, food in MDR, ports, and entire experience was amazing. Our favorite was the Rhythm of the Nights in PV. We loved it so much we booked another cruise on the Miracle for next December. The service was phenomenal. I loved the layout of the ship. You didn't have to walk up over and down to get to the dining room! We ate in the steakhouse and the food was superb. We especially liked the Alchemy Bar and the drinks and service there. It is a good place to wait before going in the MDR. There are many places to sit quietly and get away from the crowds (although in my opinion there were no crowds). The casino was smoky though, so be aware when walking through. I highly recommend the Miracle if you like a small, cozy atmosphere for sailing. Read Less
Sail Date December 2019
This was our second cruise with Carnival. Our experience was beyond expectations. Our cabin steward Henry was very accommodating and helpful. I had requested some bathrobes and said the next day would be fine. When we came back from brunch ... Read More
This was our second cruise with Carnival. Our experience was beyond expectations. Our cabin steward Henry was very accommodating and helpful. I had requested some bathrobes and said the next day would be fine. When we came back from brunch there they were. Our cabin was on the Panorama deck, room 8250. It was a perfect location. One flight of stairs up and we were on the serenity deck enjoying some drinks and peace and quiet. Our first night we dined and Nick and Nora’s. The atmosphere, service, and food was way beyond our expectations. So much so that we booked an additional reservation for the end of our cruise. The main dining room was awesome. Our head waiter Eduardo was always smiling and making sure we were completely satisfied with our dining experience. We requested his section for all of our breakfasts and dinner meals. Our favorite bar was by far the Alchemy Bar. Katie was totally entertaining and always smiling. The only negative we experienced was in the Red Frog Pub on karaoke night. We were sitting at a table and the female server had an attitude with us because we would not buy the more expensive larger drinks they offered. I had to go to the bar to order a drink fir my wife and myself. Other than that the entire cruise was exceptional. We are planning on a 5 day cruise next year followed by the 15 day Hawaii cruise in 2021. Carnival Miracle will akways be our ship of choice. Read Less
Sail Date December 2019
We are cruiser's, it's not our first rodeo. We took our 2 grandkids, ages 6 and 8 years old boys Food; there is not much food for kids. Dinners were caribbean, french in lido buffet. There is pizza. They make them two at a ... Read More
We are cruiser's, it's not our first rodeo. We took our 2 grandkids, ages 6 and 8 years old boys Food; there is not much food for kids. Dinners were caribbean, french in lido buffet. There is pizza. They make them two at a time, cut them in 4 pieces each and serves 4 people two pieces each. they make grilled cheese, but they don't grill them, they toast them with mayo inside. Not good. Long line here too. But wait, they have chicken nuggets, french fries and pizza by ordering room service but you must pay for these items. Plus you'll have to wait on the phone and for it to be delivered. TABLE SERVICE: people in Lido did not p/u dishes, they waited till your done Dining room; four of us eating brunch. My wife's food came after we 3 were done. She had to eat alone. Kids menu had mac and cheese but it was to fancy for kids. Swimming pools: baby and toddlers in diapers not swim wear. Kids ocean program: these people are the best. They did a great job for my grandkids. Read Less
Sail Date November 2019
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