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1 Helpful Vote
Sail Date: February 2018
Carnival's web site, both before and after our cruise stated that parking was $17 a day at Long Beach, CA. However, parking was $19 a day. For long cruises, this could impact your choice of transportation. It should take less time to ... Read More
Carnival's web site, both before and after our cruise stated that parking was $17 a day at Long Beach, CA. However, parking was $19 a day. For long cruises, this could impact your choice of transportation. It should take less time to update a web site than to update signage and automation at the parking structure. In addition, we arrived early, and could only find parking on the top floor of the parking structure. We did not see any other reasonable options for parking. Good luck. We cruised on the Carnival splendor. The decor was the worst of any ship on any line that we have ever experienced. Decks 3 and 4 have no access from one end of the ship to the other, so one is far too frequently going to the other end of the ship to use just the right elevator to reach your destination. The only good ship's map was in the Carnival Hub app on my iPhone. We never found a single good printed map. However, if your iPhone is set to the wrong time zone, the Hub app will give you the wrong time of day while claiming to be a good reference for the time -- beware. Entertainment was good (with nice costumes for the ladies) provided that you liked music from the 80's -- each and every show had music from the 80's. Food was good, and our wait staff in the main dining room was superb (especially Stanislava from Bulgaria). For a ship with over 3,000 passengers, embarkation and disembarkation was well done. The cruise director, MarQ, did a great job of setting up and handling disembarkation, so we knew progress and could remain comfortably seated until we could get off Read Less
1 Helpful Vote
Sail Date: January 2018
Looking to get away for a short vacation, we traveled on the 4 Day Baja cruise. It was our 4th or 5th Carnival Cruise, but first one since a Celebrity Cruise to the Caribbean. First let me say that you get what you pay for with Carnival. ... Read More
Looking to get away for a short vacation, we traveled on the 4 Day Baja cruise. It was our 4th or 5th Carnival Cruise, but first one since a Celebrity Cruise to the Caribbean. First let me say that you get what you pay for with Carnival. It was a fun trip with at lot of activities. The big shows are pretty average, but one of the comedians was very good. Dining room food was also very good, but the buffet food was sub par. Recommend eating lunch at the two restaurants just outside of the buffet (Blue Iguana and Guy Frieri's). Since school was back in session there weren't a lot of people under 21 on the cruise. If you are looking for a quick vacation it is a nice getaway! This cruise is a great value in the off peak months of October/November and January/February. I would avoid anything close to Spring Break unless you want to be with a bunch of drunk Spring Breakers. Read Less
Sail Date: January 2018
I redeemed an award for this cruise, so my friend and I essentially went for free. We had only been on one previous Carnival cruise, although we cruise frequently with another cruise line. We both agreed that, while it was a nice, quick ... Read More
I redeemed an award for this cruise, so my friend and I essentially went for free. We had only been on one previous Carnival cruise, although we cruise frequently with another cruise line. We both agreed that, while it was a nice, quick getaway, you definitely get what you pay for. The food was pretty bland most of the time with the exception of Guy's Burger Joint and the salad/fruit bar. The pastries and French toast were great, also. We took advantage of the drink gift cards we ordered for ourselves ahead of time and found the drinks to be very well-prepared. The ability to order a 12 pack of water was terrific. The ports of call were good. We had a lot of fun, particularly on the Beer and Taco excursion in Ensenada. I highly recommend that one! We didn't really take advantage of the onboard entertainment as we were perpetually jet-lagged, so I can't comment on that. I do know they showed the same movie twice during a 4-day cruise, which I don't understand since there are so many great new movies out there. Some of the staff seemed a little grumpy, but the majority were very friendly and helpful. The cabin size was larger than expected for an Ocean View. The beds were great and we slept well. The bathrooms could use a good scrubbing. I tried hard not to look in the corners. The one major criticism I had with the cruise - and the main reason I wanted to write this post - is regarding infection control on the ship. Aside from the fact that this is cold and (an especially vicious) flu season, there was little visible attempt to decrease germ transmission on the ship. There are far too many things for people to "touch" in the buffet line. You have to push buttons to get your drinks instead of having the lemonade and tea pre-poured. There are community salt and pepper as well as catsup and mustard bottles instead of individual packets. I saw people reaching with bare hands into the bowl to grab a couple of cookies. There is nothing in the daily cruise newsletters promoting handwashing or use of hand sanitizer. Sanitizer is everywhere, but people walk right past it. There is no staff on hand to gently insist passengers use it. And during the entire four days, I only saw staff wiping down the stair rails once. Tables got bussed efficiently, but were not wiped - let alone sanitized - after use. Lots of people cleaning the floors - very few people cleaning touchable surfaces. I think Carnival could do a much better job in working to keep passengers healthy as well as happy. Read Less
1 Helpful Vote
Sail Date: January 2018
From embarkation to disembarking this cruise experience was less than satisfactory. I had traveled on carnival once before and was not impressed and now will not travel on them again. Embarkation was extremely confusing and we waited ... Read More
From embarkation to disembarking this cruise experience was less than satisfactory. I had traveled on carnival once before and was not impressed and now will not travel on them again. Embarkation was extremely confusing and we waited over 2 hours upon arrival at the port at 11pm. We also waited on disembarkation from 8:30 to 10am before we were able to debark even though we had a low number. The ship itself was not very clean and lacked purell stations where they should be ie: outside bathrooms, by the casino and at each restaurant entrance. Activities were geared to a younger crowd which makes sense for Carnival though on sea days they could have included more of a variety of things to do. The muster drill was a muster mess.....they did not have an efficient process of checking people in nor were the directions for stations clear. Dining room service was fairly good but the food was not good. I had roast chicken that was so dry I could not get my knife through it...lobster that was not cooked entirely the best part was the Chocolate melting cake....I had it at every meal. Once I went to get a cookie at the buffet at 3:25pm, they were sitting there and when I reached for it I was told they were closed and I could not take one...really??? I liked the ports as I had been to them before and the excursions were good and reasonable. I am 60+ and traveled with my daughter of 30 and we both felt this was not a cruiseline we would go on again. It is possible since this is geared toward kids and families that we just made a bad choice and you get what you pay for...poor quality, Also the cruise director was very active and had a great personality.....the singers and dancers were terrible....could not sing and hurt my ears. Read Less
1 Helpful Vote
Sail Date: January 2018
This cruise replaced my cruise out of San Juan that was canceled due to the hurricanes. I am a 74 y.o. female, frequent cruiser, traveling alone. I was very disappointed in the food and the service in the dining room and on the Lido ... Read More
This cruise replaced my cruise out of San Juan that was canceled due to the hurricanes. I am a 74 y.o. female, frequent cruiser, traveling alone. I was very disappointed in the food and the service in the dining room and on the Lido deck. Food was served cold, small portions, tables not clean on the Lido deck buffets, and I had a couple of waiters in the dining room that forced another table mate to rely on the maitre 'd to resolve her problems. I had a comment made to me when I ordered 2 entrees because they were very small. My crab cake the last night as an appetizer was about the size of silver dollar and was served on cole slaw!! It looked burned. I actually told several first time cruisers not to rate Carnival on the basis of this ship. Carnival usually has excellent service and sufficient amounts of food, buffet tables are clean, etc. Anika, the assistant waiter, worked her butt off; she carried the heavy trays of food and made sure we had water and bread. My room steward also was first class. Read Less
1 Helpful Vote
Sail Date: January 2018
I chose this cruise as I'd never been to Mexico before and thought this would be a great way to see a little of the country. Embarkation: I was able to take my suitcase on with me but the boarding process was slow and all passengers ... Read More
I chose this cruise as I'd never been to Mexico before and thought this would be a great way to see a little of the country. Embarkation: I was able to take my suitcase on with me but the boarding process was slow and all passengers were herded into a large area where we waited for our boarding numbers to be called. There was then a very long walk and wait to board the ship. Ship information: Decor like all Carnival ships is totally outrageous- fried eggs on the ceiling in the main dining room and pink donuts in the design everywhere. There was a fire in the engine room on the first night that was contained and we were kept updated on this. The ship appeared a lot older than its 10 years of age and the layout was very confusing having to go up and downstairs to get to areas on the same level (levels 3 and 4). The Serenity area is not as nice as on other Carnival ships - it’s situated at the front of the boat, is looking a little tired and run down. I understand that the ship will be going through a refurb before its Australian season in 2019. Great to see assistant dogs onboard. Cabin: Inside cabin 8369 - Room wasn’t totally clean when I arrived - dirty ear cleaner and lolly wrapper on the floor and mirrors were smeared. Room was kept clean afterwards but only cleaned once per day. Bed was uncomfortable and my neck and back were sore on waking. The room was also quite noisy. You could hear passengers and room stewards in the hallways. Vacuum cleaners going in the corridors at 8:30 in the morning on several occasions. Service: Service was mixed- some areas like the casino staff were excellent- some bar areas and in the main dining room service was indifferent. In the main dining room service was very slow and orders had to be repeated. I had anytime dining. The ships captain wasn’t very visible and didn’t provide many updates- eg when we were late leaving port in Peurto Vallarta. The photographers were great in that they left you alone if you weren’t interested but the photos I had posed for were of poor quality. Very long wait in coffee shop in the mornings and only 1 barrister on duty. On port days coffee shop was closed between 11 – 3. Dining: Food in the buffet was very average. A lot of the savoury food was sweetened with sugar - not suited to my palate. The main dining room was hit and miss. I had a couple of nice meals there but also some very average ones. Bars: I didn’t like that they didn’t use fresh ingredients in the cocktails- only pre-mix. The Mojito bar didn’t have mint on the first night. Entertainment: I didn’t attend any of the production shows however I loved entertainers and the music they played in the public areas. Disembarkation: Again there were very long queues. As I had an early flight, I took off my own bags. Read Less
3 Helpful Votes
Sail Date: January 2018
I am an experienced cruiser, I have been on about 6 or 7 cruises and this one was the best in terms of food, service and overall fun. We paid the upcharge to eat at the steakhouse and it was worth every penny, as good as any steakhouse you ... Read More
I am an experienced cruiser, I have been on about 6 or 7 cruises and this one was the best in terms of food, service and overall fun. We paid the upcharge to eat at the steakhouse and it was worth every penny, as good as any steakhouse you would find in any city, great service and good wine list. There were many activities on board so you were never bored. The food in the main dining room was very good and the portions were large as well. Kudos to the executive chef because I enjoy a fresh salad and the salad was indeed fresh every night. The cabin steward kept the room very clean as well. Room service was prompt. Honestly I may sound like I work for Carnival because I keep raving about it, but the truth is everything really was great. I guess if I had any complaints and they were minor was the breakfast buffet was lacking in terms of flavor, selection, and restocking. The main entertainment in the showroom was ok in terms of dancing, the singing was terrible, and IMHO the shows were ok, not great, not bad. The cruise directors assistances Miriam, Veronica, and Llama were fantastic! I would recommend this cruise!! Read Less
1 Helpful Vote
Sail Date: January 2018
I have been on this cruise once before and I enjoyed it the first time. I still very much enjoyed it this time as well. There were only a couple of little things that I could say were a bit of cons. One was that the boarding and unboarding ... Read More
I have been on this cruise once before and I enjoyed it the first time. I still very much enjoyed it this time as well. There were only a couple of little things that I could say were a bit of cons. One was that the boarding and unboarding took a bit long but I did appreciate the fact there was places to sit. The second thing was the muster drill. There have been other cruises I've been on where instead of doing an outside muster drill they do an inside one where you can at least sit down while the late people come strolling in with their alcoholic beverages and ice cream. But other then those small cons the dining options were great, the entertainment was fun, and everything else went pretty smoothly. I definitely have to give a shout out to some of the amazing staff. MarQ was an awesome cruise director and personally my favorite one out of all the cruises I've been on. Bernie, Eugene, and Jamar did an awesome job waiting on us at dinner time and Bernie was the life of the party when it came to showtimes in the dining room. Margaret our room stewardess was very nice and tried so hard to help us with our TV problem. The staff at the help desk gave us $50 off of our drink tab because of not being able to use our TV most of the time. And DJ Zen was an awesome DJ spinning out fun tunes till very late at night. Also I gotta say I enjoyed the time in Cabo and Mazatlan and enjoyed our land and sea excursion in Mazatlan but in Puerto Vallarta I did get a little miffed at the Cheeky Monkey restraunt. We waited for 45 minutes for nachos and a crab enchilada (both which weren't even that good) and then they told us they couldn't take visa when it clearly states on one of the signs when you walk in that they accept visa. Eventually everything was sorted but it had been an hour and that had kinda dampened our mood a bit to have to go through all of that. Another thing about the cruise I liked was our balcony cabin. Usually my mom, dad and I share a inside cabin but I can't climb up to the bunk bed so we always lay a mattress down on the floor where my mom and dad have to step over me to go to the bathroom in the night. This time with the balcony cabin they had a couch that turned into a bed, not the most comfortable place to sleep but still way better than the floor. All in all I can definitely say I had a good experience and I will be sailing the Carnival line again. Read Less
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