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31 Carnival Melbourne Cruise Reviews

Chose this cruise for price and destination. The ports were excellent on the South Island of New Zealand. The ship was shabby, lots of external rust, and our cabin grubby on arrival. This was attended to when shown to cabin staff. Food ... Read More
Chose this cruise for price and destination. The ports were excellent on the South Island of New Zealand. The ship was shabby, lots of external rust, and our cabin grubby on arrival. This was attended to when shown to cabin staff. Food of average to poor standard even in the dining room. Long queues to enter. Buffet selection limited, especially with salads and fruits. Coffee in buffet the best I've had in a cruise buffet. Entertainment in theatre not very professional compared to other cruise lines. Some of bar entertainers good, some average. Crew excellent. Cabin good but no frills, eg toiletries, tea and coffee making facilities. As an older couple we found the ship very noisy as most passengers seemed to be in family groups with many children even though schools had resumed after summer break. The ports were wonderful, Wellington, Akaroa, Dunedin and the cruising in the fiords amazing especially with the commentary. Tender service at Akaroa insufficient for the number of people and caused some mild anger among those left waiting until almost time to return.We had a total of $600 OBC for our cabin which was generous. Definitely a ship for the young who love take away style food and lots of it. Read Less
Sail Date February 2019
This cruise came up for a great price. Both my husband and myself hadn't cruised with Carnival before so we were keen to give them a go. My daughter and her husband had cruised on the Spirit and were very happy when they went a ... Read More
This cruise came up for a great price. Both my husband and myself hadn't cruised with Carnival before so we were keen to give them a go. My daughter and her husband had cruised on the Spirit and were very happy when they went a couple of years ago. Once on-board the Legend, our initial reactions were that we were surprised at the dated and over the top decorations! They are certainly not to our taste! In fact,very very unpleasing to the eye. However, this should not deter from the overall experience. Other factors influence us as well. The pros: #I have coeliacs and need to have gluten free food. Carmen looked after me very well and ensured that i had gluten free food every day . I could not have asked for a better person to assist me! #Great cabin size #Fun activities offered through out the day and evening that include, an assortment of trivia led by fun staff, good night time shows in the theatre, hilarious comedians at Punchline, dance lessons, crafts and movies shown on sea days inside the Firebird lounge. #Well equipped gym with an indoor spa and great showers with massaging shower heads from the side as well as the top of the shower stalls. #The adults only section, "Serenity"...loved hanging around here without noisy ill mannered children! The Cons # poorly organised muster...this was a joke. Everyone either piled onto the port side or the starboard side of the ship. Put roughly into 4 or 5 long lines and expected to see a safety demonstrations past hundreds of people. Then mayhem getting off the deck! #Anytime dinner. Always lines to get in the restaurant and then given a buzzer to alert us when the table was ready. From what we could see, there was always free tables inside, but not enough staff. The staff were always running around busy. # Staff inside the restaurant were so busy, we couldn't even have a conversation with them to ask a simple question! # The food was very average and at times just not very fresh. I understand that we are at sea, but do not give black bananas or black lettuce on a plate #Unlabelled gluten free food in the buffet #In some parts of the buffet, people helped themselves to the food, it is healthier for the staff to dish out the food as some passengers have no idea about hygiene. Read Less
Sail Date January 2019
I saved my pension for this holiday with my 3 grandkids Rooms 4217 air cond so cold had to wear jacket called to get it fixed she came and tested it and said yes it is cold I will go turn it up Nothing happened still cold 4215 air cond ... Read More
I saved my pension for this holiday with my 3 grandkids Rooms 4217 air cond so cold had to wear jacket called to get it fixed she came and tested it and said yes it is cold I will go turn it up Nothing happened still cold 4215 air cond not working replaced dial as okay then Hygeine no one getting people to wash their hands before handing utensils to dish up food Food well below heating standing it was always warm not hot Not a very good variety of food in the food part Food went off to early it said closing at 2 30 closed at 2 10 Wanted to BUY a good coffee was told only skim milk we have run out of milk (what no cow on board) great service could someone have gone and got more ??????? Golf course closed more times then open due to wind Why put it up there anyway.Movies in firebird lounge screen way to small not enough seating why dont you use the follies lounge ???????? Not planned very well at all. My grand daughter wanted to play carnival challenge we went down early FRAN came out with the blocks Mahalia asked if she could play and was told their are other people playing first How could that be we were there first and no one else then she said you can play the winner we waited waited waited the other team played 4 games she ignored Mahalia and never came over to her we left she cried we went and got an iceream We have been on the Golden princess twice hygeine there is first class stairs cases are cleaned daily so are lift buttons and some one is always there to watch you wash your hands before going into the food sections So disappointed in Legends cruise Read Less
Sail Date January 2019
This was our first cruise with Carnival and I have to say that I think it was our least favorite. That's not to say that it was bad, it just did not come up to the standard, overall of other cruises we have been on, this being our ... Read More
This was our first cruise with Carnival and I have to say that I think it was our least favorite. That's not to say that it was bad, it just did not come up to the standard, overall of other cruises we have been on, this being our seventh cruise. Embarkation was smooth, but very little information was displayed and the staff did not tell you much at check-in. Other cruise lines issue the room key at check-in, but Carnival have it an envelope at your door which was not told to us until we asked and two different people told me different things???, The decor of the ship is......... how do you say.................unusual. Very dark and very unusual to the point of being gourde. Not to everyone's taste I am sure. Dark wall panels, lots of ancient style paintings and most of the coulombs were made to look like an urn. Our room was spacious and well appointed and the hotel staff, as always were excellent. The room was well laid out and even if it is the same size a other cabins we have been in it appeared larger and more spacious. We chose an inside cabin and ended up with a window with an obstructed view which was excellent. No you did not have a view of the ocean, but a large window with a view where you could see the sea whooshing by. Much better than just an inside cabin. The food, while of good quality, was not as good a variety as we expected. The Lido deck was very popular and busy and the amount of food outlets was too small to cater for the numbers. The free Pizzas and Hamburgers were good, but the wait could be considerable. The Truffles restaurant menu was not very appealing so I think most people chose to eat in the Lido deck buffet. As to the bar service, Carnival have chosen to have seats all around the bar leaving no room for service. Lots of people buy drink packages now and particularly on the first night you could not get near the bar. They need to take out three or four seats and have a sign "Service Only" so others can get to the bar and the bar tenders know who is next in line. Bar staff were very busy all the time because lots of people order cocktails, which take time to make. I just wanted a beer and my wife a wine, so we are always waiting for ages to get served, and only take a few minutes to serve and be on our way. The price for the three day cruise we did out of Melbourne was quite expensive for the three days. We have been on two day cruises that were a quarter the price. Overall, we enjoyed the cruise and the break, but of the seven cruises we have done this would be our least favorite. It would be appealing to people with children as they cater well for the younger set ad they boast that their cruise line carries the most families and children. Although very busy, all the staff were very helpful, happy and extremely hard working and we have no complaints about any of the staff. Read Less
Sail Date November 2018
Did a 3 night cruise and loved it. Great ship, great entertainment, alcohol at pub prices, comedy club fantastic, cabin we booked an interior but got a free upgrade to balcony which was good. I don’t get sea sick but did need to take sea ... Read More
Did a 3 night cruise and loved it. Great ship, great entertainment, alcohol at pub prices, comedy club fantastic, cabin we booked an interior but got a free upgrade to balcony which was good. I don’t get sea sick but did need to take sea sickness tablets as our first night was rough. Thoroughly recommend. Ship didn’t feel crowded lots of spaces including serenity deck for peace and quiet. If you want a daybed get up there early. Weather not too warm so didn’t swim but pools are good. We did cash just deposit when you get on and keep topping up card. Casino area huge, red frog bar great music and vibe. Food was plentiful and pizza to the early hours of the morning. Ship decor was different but for the value we thought it was great. Lots of lifts for easy access. You can get Carlton draught just ask at different bars. Cocktails so many on offer. Read Less
Sail Date November 2018
I have never been to New Zealand before. We have travelled with P&O several times and loved it. Carnival legend was disappointing with Luke warm food every meal, even Truffles restaurant the meals had to be sent back to heat them up. ... Read More
I have never been to New Zealand before. We have travelled with P&O several times and loved it. Carnival legend was disappointing with Luke warm food every meal, even Truffles restaurant the meals had to be sent back to heat them up. Food terribly disappointing. Our cabin was spacious and we had a balcony which I think is pretty necessary. We were constantly running to open the cabin door as the speakers are not in our room and so we missed a lot of general goings on within the ship. Jen, the entertainment director was very good, so was Tiny Tim with the bingo. The food let the cruise down otherwise it was enjoyable. Bass Strait tested a lot of stomachs as it was pretty rough and the ship did a lot of rolling. If you do tours book through the information centres on shore when you dock, ship prices are exorbitantly expensive. You can buy the same shore excursions for half the price as we both did and it was wonderful. Read Less
Sail Date November 2018
I hadn't visited New Zealand and didn't know where to start so we decided to have a glimpse of some of the noted scenic places. We had a bit of rough weather but handled it well and certainly our choice of a vista suite made the ... Read More
I hadn't visited New Zealand and didn't know where to start so we decided to have a glimpse of some of the noted scenic places. We had a bit of rough weather but handled it well and certainly our choice of a vista suite made the scenic cruising fantastic with views from our wrap-a-round balcony. We dined in the main restaurant almost all the time and found the staff very attentive. They tried hard to make the meals pleasant without being overbearing and the quality of the food was always good although we did find that occasionally the meals could have been warmer. The entertainment was good, although one night it had to be revamped because the seas were too rough for the scheduled performance to include the dancing but it was still very good. The priority embarking and disembarking was great, as was the any time dining. Some of the people that we spoke to weren't fans of the scheduled dining with the same people each night. We didn't take advantage of the pools because the weather wasn't great but I wonder how busy they would be when in a warm climate. We also didn't take advantage of the buffet type restaurants because it also seemed very busy at peak times but we never went hungry and occasionally just grabbed a biscuit or piece of cake to take with a cup of tea that we took back to our room to relax on the balcony. We specifically avoided internet because of our busy lives back home so the trip was particularly relaxing with our "Digital detox". This was our main reason for taking the cruise and we will try and do that once a year as enforced relaxation. I could think of worse things to do! Read Less
Sail Date November 2018
This was a 5 day cruise departing Melbourne to Tasmania. From the time I got on I could not believe the dated décor of the ship, brown everywhere you could not escape it. Very dated ship with poor activities and poor amenities. The cruise ... Read More
This was a 5 day cruise departing Melbourne to Tasmania. From the time I got on I could not believe the dated décor of the ship, brown everywhere you could not escape it. Very dated ship with poor activities and poor amenities. The cruise was full of children and those from the less fortunate class. Buffet terrible and dining room food terrible very little choice and stone cold most nights. Service was average and table company very bad, prefer not to be forced onto a table with other people as you never know how this will go. Our 2 couples on table were not really interested in communicating. Terribly boring show time each night same every night. Theme night very disappointing less than 30% participating and 1.5 hours disco music not well organised very boring. I had not been on a cruise for 40 years and was shocked at what was on offer. Would recommend you choose a better line I think the Carnival Line is one for those with very limited budget and not wanting the finer things in life. Never again. Read Less
Sail Date March 2018
This was our first cruise and we chose Carnival for the child care and child friendly services offered. Really, really wish we had done more research before deciding this looked like the best option. The embarkation and disembarkation ... Read More
This was our first cruise and we chose Carnival for the child care and child friendly services offered. Really, really wish we had done more research before deciding this looked like the best option. The embarkation and disembarkation were fine, we were more than happy to get off the ship as quickly as possible. We were fast-tracked at embarkation because of the age of our child (2 years old) which made things much easier as waiting in a line that long would have been a nightmare with him. The ship itself needs a lot of work. Everything, EVERYTHING is dated, not entirely clean, and just feels like it hasn't had upgrades or possibly even maintenance in a long time. We got an upgraded Balcony stateroom, which looked great in the pictures, but didn't live up to that at all. The room itself was clean, however one of the bedside table lamps wouldn't turn on. The bathroom was just barely clean. There was what looked like mold on the inside of the shower screen, there was a pool of water in the glass dish in the shower and the exhaust fan in the shower didn't work, which left everything in the shower and powder room steamy and moist. The shower area was probably the most desperate part for an upgrade. If that alone got some love I could probably have forgiven the rest of the room. I'll start with the included dining in the main section (the name eludes me). This was sub-standard at best. The food was left out a little longer than it should have been. I saw people trying to reach fresher food beyond the stale stuff at the front being told "It's all the same" No, it's not...because the fresh stuff is fresh, the not so fresh stuff is...not fresh. The eggs were probably the worst part of breakfast as they were curdled, wet and the couple of times I risked getting them a lot of it had a crust from sitting under the heat lamps. There were maybe 1 or 2 meal options that were pretty good, the rest were both very low quality and sometimes looked a little unsafe to eat if I'm perfectly honest. My husband and I weren't feeling too flash after the first night and it definitely wasn't sea sickness *wont go into too much detail and TMI's* I'm sure the restaurants and paid dining areas were fantastic, but I'm not prepared to pay a huge amount of money when I was under the assumption that even if food is included in the price, it should still be edible. I thought I would get fat and happy as I've heard this is the norm on a cruise. I can pack away food quite well usually....I met my match here, and not in a good way. I'll move onto room service. Basically paying for things in the included section of the dining to be delivered to your room. So, if you're feeling particularly lazy (and trust me I get it, that's kind of what a cruise is all about) you get room service. So we only bought "freshly brewed coffee" and "hot chocolate" through room service as we felt paying for things we could get for free was a bit silly. I'll now explain why we ordered these things through room service. There are NO options for milk, bar full fat and skim. You can get soy, but you have to pay for it, through room service. a coffee with soy milk wasn't too pricey so we ordered 2 on the second day along with the complimentary soy milk, any additional soy milk was an extra $3 per cup of. Now, the "freshly brewed coffee" is actually Blend 43 in boiling water, delicious...if you don't mind the taste of dirt. This is not "freshly brewed coffee" this...is a joke. The Hot Chocolate was equally disappointing, being as it was a sachet of Nescafe powdered hot chocolate and some boiled water. Fortunately this was able to drown a portion of the taste of Blend 43 out of the coffee, making it just barely drinkable. Comon Carnival, these things are provided free at hotel and motels, why am I paying 3 bucks for them?. We unfortunately didn't get to enjoy much entertainment and activities so I can't comment on those and can only say that what we saw in passing looked good. Our son had almost recovered from a cold and the residual nighttime cough turned into a full blown cold again on day 2. We brought him to the medical centre and were told it would cost $120. Pricey, but OK, we made peace with that. He had his vitals checked and then we were put through to the Doctor, who asked us questions about the vitals, because she didn't seem to have any record of the tests that had just been done, and had to go and re-do most of them (why?) We were asked to sign a couple more times, never told of any extra costs associated with the visit. At the end of the cruise I look at the tally of costs and there is a whopping $260 dollars worth of medical expenses that has been charged to our credit card If there were extra costs associated with the visit I would have appreciated BEING TOLD. There was not one mention of any other cost than the initial $120. This was unacceptable. While I hate having to pay that much to visit a doctor and get some meds, the costs should have been explained in full, not partially. While I know most of this review is negative, I want to actually end on a positive note. The staff were awesome, they were always friendly, our stateroom assistant dude (forgotten his title, sorry) was amazing, he remembered us by name and always said Hi to our son. We had no issues with the staff, I think the problem is staffing in general, in relation to cleanliness, there just aren't enough staff, corners will be cut if you don't have enough people to do the job properly, that falls under bad management, the staff were fantastic. The drinks were great, although a bit pricey. We didn't mind paying a little more than we expected as they were made strong. They made an unpleasant cruise more tolerable in a long island ice tea haze. Would never do this again, this has put us off going on any cruises in the future. If, for some reason, we did decide to do it again we wouldn't take our kid. The Daycare was fine, although our son didn't really want to be there and kicked up a fuss on the one night he was well enough to be in it. Just would have been slightly better without the kid, want to be truthful, we have a terrible child, we love him...but he's also a nightmare. If your kid's a nightmare, best leave them with relatives. Read Less
Sail Date March 2018
I am glad this was only a 3 day sampler. I read dozens of reviews prior and decided people must be super fussy, that after all the cruise line info detailing how wonderful everything is, the reviews detailing how awful everyting is must ... Read More
I am glad this was only a 3 day sampler. I read dozens of reviews prior and decided people must be super fussy, that after all the cruise line info detailing how wonderful everything is, the reviews detailing how awful everyting is must be wrong, people must be too demanding. Staff were hurrying at 8.30pm to take food trays away, there was nothing available after that. We got a "PIZZA" delivered first night, it was crust, a wipe of tomato paste and six pieces of salami, no cheese nothing else on it and it was wet and sloppy like it had been in water or something. We paid for a balcony cabin, bottom of door to balcony and hinges were rusted, decor was like Las Vegas in the 1960s, all brown and dark, staff we saw, although we did not approach them for anything, were surly to passengers who did request something. We ate at the so-called restaurant on the second night, main meal consisted of a scrape of balsamic vinegar, ONE PRAWN and one undercooked potato in the skin. I AM NOT JOKING. No butter, no bread, I simply could not believe it. Brochure said dress up for dinner, they were letting in people in tee shirts, shorts and thongs. Made a mockery of dressing up. Went to back of ship, several lounges had books or towels on them, (this was 7.30am) things had been left there overnight as they were all wet. Hokey entertainment, in total a truly disappointing experience. I will never cruise again. Wont go on about everything else. But now I believe what people write about their cruise experiences. Breakfasts were good though. Only meal that was satisfactory. Read Less
Sail Date March 2018
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had ... Read More
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had my sail and sign card and checked in, within 3 minutes. Can't understand why the line was so long. Once onboard I found my eyes needing sunglasses to get the glare out of my eyes. The person that designed the interior of this ship was on some kind of banned substance. I found my way to the cabin and was quite surprised at the actual size. This was probably the only redeeming feature of the cabin. The bathroom had dark blue tiles, and the vanity was aqua marine (light green). The colours clashed badly... I didn't meet my stateroom attendant once. Not even to pick up a tip, so he didn't get one. I called several times on the phone and it went unanswered. However the room was cleaned well, but only once. On most cruise lines, the cabin is serviced twice per day, not on Carnival. The food was a mixed bag. Some things in the dining room were totally acceptable and not bad at all (spring roll and carnival's chocolate desert) others such as the steak was inedible and looked like an shoe insole. The pizza was actually decent. On the last night we tried Nouveau, I ended up with stomach problems after eating the food there. It was the last night, and was ill from about 1am to after I got home. No point reporting it as I didn't leave the cabin on the last night till I disembarked the ship. There was the obligatory fight, between a family and an older gentlemen. Luckily people jumped in to stop it escalating and security were there quickly. What is it with these people? It started again after about an hour, and again security were on to it like a flash. It's a long time since I've been on Carnival, and probably my last time. There was also a point in the cruise where the deck collapsed, and they had to fix it. This happened on day 2, and the area was sealed off for the remainder of the cruise. If the price is right, do it, because a cruise is a cruise, even if it's a bad one. Melbourne doesn't have a lot of choice, and hopefully more cruise lines decide to make Melbourne it's home port. Read Less
Sail Date March 2018
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise ... Read More
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise when we boarded but we didn't expect what we got! First off the good things:- 1. The omelettes in the buffet were very good. 2. They used fresh milk (not UHT) throughout the cruise. 3. Our cabin steward was good. Now for the not so good things:- 1. What did they have in mind when they designed the decor of the public spaces, it is horrid. The theme is dark brown woodwork with gold filigree accents and grey amphoras.. The brown makes it dark and dull and the amphoras of varying sizes are decorations, table supports, staircase and railing balusters. Whilst standing in the main lobby area waiting to disembark at Dunedin I counted over 300 amphoras. The accommodation passageways are not so bad but there is still lots of brown and bronze. Cabin decor is OK. 2. The food in the MDR was mediocre at best and to compound the problem it was never served hot, warm was the best. Lunch or dinner was the same. What didn't help either was the wait staff were pretty hopeless (bar one). We were on two tables of 8 per table and the food and drink orders were continually mixed up on the tables and between the tables. Having come off a RCL cruise a couple of months ago the contrast was stark. 3.The food in the buffet was just as bad and the organization was pretty hopeless. On this cruise full of Australians, operating out of an Australian port during an Australian deployment if anyone wanted Vegemite it had to be requested from the servery staff. Most of the time at breakfast the toasters toasted only one side of the bread and the buffet appeared to be short staffed. For the evening meal they would gradually close down the serveries around 8.00pm and shut the whole thing down before 9.00pm leaving the pizza bar the only option to get some food. 4.Alcoholic drinks are expensive and the selection is poor.Stick to canned or bottled beer if you want a bit of life in it, the draught beer was usually cool and flat as a tack. Beers $8-9 , Cocktails $13 and Spirits around $10 and they have the hide to charge another $1.25 if you want a mixer with it. For the budget conscious they will give a $2 discount if one buys a bucket of 4 beers, a whopping 6% discount. 5. The staff seem disinterested and disengaged and there never appeared to be enough people about. 6. Early on before the cruise I tried to book an excursion on the Taieri Gorge Railway on the Carnival website but there was nothing listed so I did it privately direcy with the railway. We ended up booking a shuttle into town, a hop on hop off bus tour of Dunedin, the afternoon Gorge Railway trip and then a shuttle back to the ship. Cost was $NZ140 or about $AU130. The ship did eventually have an excursion which was the Gorge Railway picked up at Port Chalmers and the railway back to Port Chalmers. Cost was $AU230. That's a $100 booking fee by the ship. 7. The big slide developed a fault halfway through the cruise and couldn't be used and won't be fixed for another couple of months because parts, and approval to fix I suppose, have to come from the USA. Stiff cheddar for future cruisers. One of our group who has done a few Carnival cruises said it was by far the worst he had been on and usually the product is OK. A few of us said it was like a Tiger or Jetstar cruise where one continually has the hand in the pocket. I think it might be a cunning plan by Carnival Corporation to make P&O Australia look good. Like the Mastercard ad:- Cost of the cruse? Cheap Amount of Fun? Heaps Cruise with Carnival again? You'r Joking Read Less
Sail Date February 2018
We selected this cruise as there was a Special pricing: Nearly 50% off!! So that being said " You do get What You Paid for " Cabin-Balcony was ok but the Balcony itself was rusty and not in the best condition. Our ... Read More
We selected this cruise as there was a Special pricing: Nearly 50% off!! So that being said " You do get What You Paid for " Cabin-Balcony was ok but the Balcony itself was rusty and not in the best condition. Our Dining service waiters-Second Sitting were excellent. Interacted with the guests and made dining a fun time. Me( male) and 6 ladies. 4 had never cruised before so to them it was great. Food was quite good considering the number of people being fed. We bypassed Akaroa due to weather conditions according to the captain. Akaroa you disembark via Tenders. However there was small rumour, not verified, that the reason for bypassing Akaroa was that there was a mechanical issue(fire?) and we had to stay overnight in Port Chalmers for repairs. I guess we will not know if this is correct or not. Entertainment: Showtime dancers, costumes and setting were excellent-to a degree!! Given that 60% of the guests were possibly 60 upwards shows were loud and very heavy. If there had been at least one show catering to nice , easy to listen to music it would have been a bonus. Trivia was the main focus during sea time but after doing Trivia 3 times enough is enough. Overall if you can get a discounted costing on Legend and are happy with a No Frills environment then this ship may be for you. However as we have been on Princess 4 times and Holland America 3 I would not go back to Carnival. Read Less
Sail Date February 2018
Having just taken a 10 day cruise from Melbourne (Australia) to New Zealand on the Carnival Legend, I would like to make a few points in relation to this cruise. 1. On boarding the ship in Port Melbourne there was a total lack of ... Read More
Having just taken a 10 day cruise from Melbourne (Australia) to New Zealand on the Carnival Legend, I would like to make a few points in relation to this cruise. 1. On boarding the ship in Port Melbourne there was a total lack of information and a lack of staff to advise in which direction we should take to find our cabins or even where the elevators were. 2. Seating on the Lido deck during meal times, well is that a misnomer. There is a total lack of seating available to accommodate paying guests. This is further exacerbated by the inability of many persons to use a degree of common sense and leave the eating area once they have finished and not sit there reading, playing cards or just being completely ignorant of others. At the same time the crew seem to have an inability or are not permitted to ask these paying customers to move on once they have finished eating, 3. Most of the Public Address systems on Deck 9 did not work and announcements were unintelligible. 4. Well everyday at noon the Captain's announcement, oh what a laugh, we are advised the longitude and latitude of the vessel (Highly useful information) and the depth of the sea and then finished with a Bon apetit Ciao, Ciao. What would have been more preferable would be "We are 12 hours sailing from Milford Sound and the expected weather on arrival is.... etc etc" Even when sailing back no announcements such as that land you see over to the right is Wilsons Promontory. 5. Well do not bother trying to ring Guest Services from your cabin, after four attempts and no response, went down to be greeted by a rude Asian woman with little grasp of the English language. Who was of no help at all. 6. There is an over preponderance of upselling from virtually the minute you board. This ranges from the Happy snap boarding/disembarking, meeting the Captain ($45 or there about) ship tour ($95) photo shoots (up to $4000) Even the chocolate shop ($4.50 for a Chomp Bar on board $0.80 cents at Coles). The cruise tours when on land, now that is a joke talk about overpriced. Everything is based on getting the maximum $$$$'s out of your pocket. 7. On 25 February 2018 whilst moored at Port Chalmers and having to be back on Board by 16:30 hours an announcement was made (supposedly) at 17:00 hours that the vessel was not sailing due to inclement weather and that we would not be sailing to Akaroa. This is absolute and utter nonsense, as we were a party of five adults in 3 different cabins and not one of us heard that announcement, if it had ever been made. As we and many others would have been happy to stay ashore in Port Chalmers for a few more hours. In fact the very first we knew of this was at approximately 19:30 after seeing a notice on the shops on board. To add insult to injury a notice was in our letter receptacle late that night/early next morning advising all this and yet it was dated 24 February 2018. I do have a copy of this note. What a joke. 8. Be careful when booking a cruise as the Carnival Cruise Brochures we booked against indicated Christchurch as the Port of call, yet when booked and paid for we find out it is Akaroa, 90 kilometres by land from Christchurch. Check what you are supposedly provided in your cabin, such as a bathrobe, as per brochure, well you could purchase them. 9. Many of the activities on board are highly immature and really do leave a lot to be desired, the stage shows well I may be tone deaf but the singers were definitely attempting songs well out of their vocal ability. Yet the Freddy Mercury tribute fantastic, a couple of the comedians great and very good and then absolutely pitiful. 10. When you have staff at Guest services at least attempt to have information available. Our question (3 days prior to Akaroa, which was cancelled) was "How does the ticketing process for the Tenders for Akaroa proceed?" Could not be answered. 11. Disembarking at Port Chalmers was an absolute shambles over one hour to get off the ship. Scanning bags leaving, one scanner on Deck 2. there scanner sitting idle. 2,200 odd passengers that are disembarking, does not take a math genius to work that one out. Yet Wellington no scanning disembarking.. 12. Well it states there are laundries aboard. Good luck finding them as there is nothing provided in your cabin such as an A4 sized map of the ship advising where things are. Communication is lacklustre at its best, except when there is a supposed sale of items from the supposed Duty free shops. Be warned the best items are the Alcohol and Cigarettes. (Just remember coming back to Australia only 25 cigarettes per person). One major point the Cabin Stewards and wait staff in the restaurant are fantastic, always smiling, always helpful and go far and above, yet the least recognised on board. They are the ones that make this cruise line look good and the back of house staff that are not normally seen the cleaners and engine crews. The officers well show ponies in a uniform. Read Less
Sail Date February 2018
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for ... Read More
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for celebrating life to the fullest! If your looking for a glass-half-full trip then this is the one. It's also largely suitable for families, we could see no evidence of any impropriety.. just great great times. Truffles restaurant was great and they would break the dinner up with their dancing cabaret through the enthused diners. We didn't really try the buffet up on the Lido deck except for cooked breakfasts. The staff were so very courteous and helpful. They made the whole experience very personable one which I really love. The best advice I can give is don't try to participate in all the activities all the time - you will exhaust yourself. Just pace yourself and give yourself a little buffer to go and enjoy the view of Bass Straight from the observation deck. Read Less
Sail Date February 2018
We celebrated our 50th wedding anniversary with four other couples. Embarkation was delayed by three hours due to the previous cruise needing to make an unscheduled stop to offload a family of thugs. Embarkation was very smooth and ... Read More
We celebrated our 50th wedding anniversary with four other couples. Embarkation was delayed by three hours due to the previous cruise needing to make an unscheduled stop to offload a family of thugs. Embarkation was very smooth and quick. Our Ocean Suite was lovely, very roomy and spotlessly clean each day. We ate in Truffles restaurant and the food and waiters were excellent. The buffet on Lido deck had lots of choices for lunch, you would be hard to please if you couldn’t find something to satisfy your taste. Passengers were a mixed bag of ages from young families to older people like us. There were a lot of what I would call middle-aged bogans and the entertainment seemed to be aimed mostly at this demographic, although there were other things to do, like trivia, craft and bingo. We went to MONA while in Hobart and enjoyed the day. We relaxed, read, and enjoyed time with our friends on sea days. We went with a positive attitude and enjoyed our time on board. I’m not sure if we would have enjoyed it so much if we had been on our own. We probably wouldn’t do another Carnival cruise because it’s not really geared to our age or taste. I think we would prefer a smaller ship with less loud and energetic entertainment. Disembarkation was a bit tedious with 2000 plus people to get off in two and a half hours. Read Less
Sail Date February 2018
It was ex Melbourne and was advertised heavily as the inaugural cruise. The ships is so tardy, so old and weathered. No maintenance done at all. Our suite was vibrating non stop impossible to sleep. When reported nothing was done. ... Read More
It was ex Melbourne and was advertised heavily as the inaugural cruise. The ships is so tardy, so old and weathered. No maintenance done at all. Our suite was vibrating non stop impossible to sleep. When reported nothing was done. This was the same results every time we needed guest services, no one cared about anything. Terrible attitude. Most passengers were so drunk and alcohol was never restricted at all, so very rowdy, dangerous and scary all of the time. Forget having a quite dinner, impossible as drunks everywhere. When we asked the staff to stop serving alcohol we got nowhere. So much for their so called zero tolerance policy, a total lie. Management should all be fired. No communication from the bridge, even when long delays where happening or the ship just stopped with no explaination at all. Food was great for the first night then downhill ever since. Read Less
Sail Date February 2018
We made a last-minute booking to travel on this cruise to the South Pacific on the Carnival Legend based on a Boxing Day sale and the appeal of it operating from our home port of Melbourne. Embarkation was efficient but we did have the ... Read More
We made a last-minute booking to travel on this cruise to the South Pacific on the Carnival Legend based on a Boxing Day sale and the appeal of it operating from our home port of Melbourne. Embarkation was efficient but we did have the benefit of priority boarding. Other stateroom categories were less fortunate with long queues and delays. By contrast disembarkation was chaotic due to a delay of five hours in arriving back at Melbourne. I have commented below on the reasons for this delay and will not repeat what I have said. As a resident of Melbourne I would have to say that our terminal facilities are unsuited to handling large cruise ships and are completely lacking in what you would find in other cruise ports around the world in terms of shopping, luggage handling, passenger processing facilities and access. The best description of the décor of this ship would be “garish” but also it is very dated for a ship that is only 16 years old. The public rooms are dark and dingy and there is a lack of openness and light. We felt closed in. The ship is also showing many signs of ‘wear and tear’. We had an Ocean Suite which was comfortable and spacious with plenty of storage but its location at the aft of the ship revealed a vibration problem that affects the ship when travelling at close to its maximum cruising speed. This problem was also evident at mid-ships on deck 9 when the sea conditions were choppy, or a swell was present. This vibration made it uncomfortable sleeping at night with the inevitable rattles and creaks it was causing. We have never experienced that level of vibration on other cruise ships. When we first arrived at our suite we discovered workmen had been re-painting the hull adjacent to our balcony. The deck, handrail and chairs on the balcony were covered with white paint scrapings. We contacted our room steward and he quickly returned to vacuum the deck and clean the handrail but the chairs continued to have white flecks of paint embedded in the woven fabric for the rest of the voyage. Other than that our room steward looked after us well and kept the suite clean and tidy. The quality of the food served on the ship was good but they seemed incapable of delivering “hot” dishes other than at a lukewarm temperature. The exception was the Nouveau restaurant where we did have an enjoyable meal but it cost us $45 per head for the privilege. Elsewhere the hottest dishes we ate was a dessert and omelettes made-to-order in the buffet restaurant. I may be fussy but I don’t enjoy eating items such eggs or vegetables when they are barely lukewarm. We observed the problem in the main dining room was the system of delivering the food from the galley to our table. We would see waiters bring up trays containing 12 or so dishes. These would often sit on the servery for 5 or 10 minutes before waiters would check to see which dishes had been ordered by which table. There was a complete lack of urgency to ensure hot food was delivered promptly. The staff in the main dining room were friendly and helpful but it appeared to us there was a high level of inexperience and in some cases a poor understanding of English. We had opted for “anytime” dining and on our first visit the waiter couldn’t find the table that been allocated by the front desk. He was obviously unfamiliar with the table numbering. Our daughter travelling with us was then challenged as to why she had changed her dining preference. This was despite her Sail & Sign card clearly showing she was also assigned to “anytime” dining and had been since first booking the cruise. I then attempted to purchase the offer of 5 bottles of wine for $185 that was advertised on the website and in our room information. It took three waiters and half an hour before we were successful in receiving our first bottle of wine and tickets for the remaining four. No one seemed to be aware of this available offer despite the instruction we could order it from the table waiters. We learnt early on the voyage that the ship was carrying more than 2500 passengers, despite the nominated capacity of 2124. This resulted in considerable over-loading of both the main dining room and the buffet restaurant with long delays in obtaining a seat during meal times. We would have preferred to eat at around 6.30 to 7pm, or in between the two fixed seating times. However, we quickly learned that turning up between those times resulted in being handed a buzzer and asked to wait in the nearby lounge for 20 minutes or so until tables became free. Despite this there was a lack of urgency in clearing tables so that diners standing in queues, or sitting in the lounge area, could be accommodated. We watched as tables sat uncleared for up to 20 minutes. Consequently we changed our dining time in the evenings to arrive at around 6pm and so avoid the inevitable delays. For breakfast we opted for the main dining room as well to avoid the “zoo” upstairs in the buffet restaurant. We attended most of the shows in the theatre, which were enjoyable but not of the standard we had experienced on other cruises. They typically only lasted for 30 to 40 minutes whereas we had been used to performances on other ships lasting at least an hour. It was also disappointing there was not a “show band” to accompany the artists. We enjoyed the piano bar with Simon, who was an excellent pianist playing favourites from artists such as Billy Joel and Elton John. The in-room entertainment was less than inspiring with few satellite channels provided and movies being charged at $5 each. The internet service was hugely expensive and was only suitable to check emails and read newspapers online. My wife and daughter took advantage of the spa services on board, which fortunately were discounted on port days otherwise they would have been very expensive. We also participated in a number of the daily activities designed to keep passengers amused on sea days. The two main shops on board did provide the usual range of “duty free” jewellery, watches, perfume, liquor and clothing, albeit expensive unless you were able to take advantage of discounts that were offered from time to time. We enjoyed our port visits to Isle of Pines, Lifou and Mare but thought Noumea was ordinary and not a very appealing town. We did use the cheaper ship excursions for the first three islands but for some of the excursions the cost was exorbitant and hard to justify. I snorkelled on Isle of Pines, Lifou and Mare but the coral was considerably degraded and lacked the colour and variety of what I have experienced on the Great Barrier Reef. The Jinek marine park was promoted as a prime site for snorkelling but wave conditions made visibility poor and it was obvious the site had been “over-used” by tourists. Whilst not possessing much in the way of coral, Mare was the best site for snorkelling with amazing water clarity and a good range of marine life. It also had an outer reef that prevented wave action from disturbing the water conditions. We did enjoy a mainly relaxing holiday but overall I would rank the cruise as poor to average and well below the quality of other cruise lines such as Celebrity. The acts of violence and intimidation committed by a large family during the cruise did affect our enjoyment but fortunately we were not directly affected or injured. Following a 45 minute brawl on the second last day this family group of 23 was removed from the ship to protect the safety of other passengers. I sent the following email to the President of Carnival the day after we arrived back in Melbourne. The media described it as the "Cruise from Hell" due to the unruly behaviour of a large family group that culminated in their removal from the ship before arrival in Melbourne "I acknowledge receipt of your belated email apologising for the events that occurred during the cruise of the Carnival Legend that concluded in Melbourne on 17 February. We are both in our seventies and are very experienced cruisers having travelled on large and small ships around the world. I am now retired but I held senior management positions during my career that involved public relations and stakeholder communications. We are hence well-qualified to comment on the way Carnival managed these events. At the outset I do not blame Carnival for the behaviour of the group of people that were removed from the ship. Their ill-discipline was repugnant and unacceptable. They failed to consider the safety and well-being of other passengers. However, whilst not attaching blame to Carnival it is reasonable to judge how it managed the consequences of the unfortunate outbreak of violence and the resulting delays. It is here where I believe Carnival and the ship’s executive team failed in their responsibilities and duty of care to passengers. It was apparent from day one of the cruise that there were a number of aggressive people on board who showed little regard for their fellow passengers. I am a keen swimmer but I felt so intimidated by the presence of a large group of the offenders on the pool deck that I did not have a swim on board for the whole of the cruise. I did not personally witness any of the acts of violence but have spoken to a number who did. There were families with small children who were absolutely terrified and others who were afraid to leave their cabins. I understand the brawl that culminated in the removal of the group occurred at around 1am on Friday morning. We awoke around 7am to discover that we had diverted off course and were heading for the small port of Eden on the NSW coast. Shortly afterwards I noticed a pilot boat passing us after which the ship came to a stop close to shore. There was no announcement by the Captain or Cruise Director to explain what was happening. We went down to the dining room at around 10am to have brunch when I noticed we had internet access. As is my practice, I starting reading the daily newspapers online. The leading story on the Herald Sun website was the events that had occurred overnight. We had contact from our children who had seen the news earlier and who were concerned for our safety. After eating brunch we went out on deck to then see a police boat in attendance and a ship’s tender moored nearby. It was not until around mid-day that the Captain made an announcement saying a number of people were disembarking the ship. No explanation was given for why this was occurring. After a considerable delay, during which the family group was removed from the ship, we departed Eden at around 2.30pm. During the rest of Friday there was no general announcement or advice to passengers about the effects of the delay on the ship’s arrival back in Melbourne. After losing probably around 7 hours due to the diversion to Eden it was apparent the ship would be many hours late. To our knowledge there was also no announcement on the impact of these delays on disembarkation, or on the timing and availability of meal services the next day, or on when we would be required to exit our staterooms. We were informed as to the expected arrival time around mid-morning the next day but no other information was provided. Overnight many people had obviously changed their plans and decided to carry their own luggage off the ship, which caused absolute chaos on deck 2. We eventually disembarked more than 5 hours later than our original schedule with family members picking us up being severely inconvenienced. In summary, we are appalled at the inept management of the consequences of this unfortunate event. The failure to properly communicate with passengers is unforgivable and worse was the attempt to hide what was occurring. It showed a complete lack of professionalism and concern for the interests of those on board, who had to rely on external sources to find out what was happening. The offer to discount the cost of a future Australian cruise by 25% of what we paid for this cruise is laughable, if not insulting. After our first (and only) experience with Carnival why would we in our right minds want to contemplate a future cruise with Carnival in Australia at any price? A more appropriate response would have been to offer a significant refund for the inconvenience, loss of enjoyment and stress that we have suffered as a consequence of being a passenger on the so-called “cruise from hell”. I am considering joining a class action to secure this outcome." I am yet to receive a response. Based on the poor management of the unfortunate outbreak of violence on board and the resulting delays and our assessment of the cruise quality we will never book another cruise with Carnival or its sister brands. Read Less
Sail Date February 2018
We had room 8201 nice clean room basic with balcony absolutely enjoyed the night shows, the dining experience was great fantastic waiters,tried bingo 30$for 5 games, booking tours on board very expensive compared to onshore for same event, ... Read More
We had room 8201 nice clean room basic with balcony absolutely enjoyed the night shows, the dining experience was great fantastic waiters,tried bingo 30$for 5 games, booking tours on board very expensive compared to onshore for same event, had to get up early to have any chance of a bungalow on the serenity deck, food omg so much to choose but be aware of the coffee is yuck really yuck bring your own, free pizza and soft serve ice cream 24hrs yum, finally all the staff very friendly approachable and willing to pass on previous adventures. Putting the recent misbehavior behind us we had a lovely quiet cruise cannot criticize the ship or staff they were all lovely however, the horror of disembarking was horrendous due to being 4hrs late into melbourne purhaps in future the same numbering system as the tenders could have saved the large build up of frustrated people with family and luggage on deck 2. Beware when purchasing goods that attracts Australia tax, cigarette tax is 70c per stick at customs Read Less
Sail Date February 2018
Embarkation was the usual long lines but they kept moving which was good, staff all friendly during the whole process, Once on the ship we were met with a dark and old looking area which did not give a good first impression. The whole ... Read More
Embarkation was the usual long lines but they kept moving which was good, staff all friendly during the whole process, Once on the ship we were met with a dark and old looking area which did not give a good first impression. The whole ship is dark and uninviting, the food was extremely disappointing, as it was always cold in the truffles dining room and not very tasty, the buffet food options were not the best at all. The food tasted extremely salty. The service staff were extremely friendly except for 1 staff member who basically yelled at me for asking a question about a charge. The ports were all good, loved them all Noumea is just another city but still has its own charm, did the hop on hop off bus for $15AU which was fine. All the other Islands have amazing beaches. The entertainment on board was decent but activities were lacking, most days were the same, Trivia and Karaoke which is fine but can get a bit boring after a few days. The digital scavenger hunt was good fun. The shows were fine for a cruise ship nothing amazing though. Disembarkation was absolute chaos, a free for all, no systems in place people lining up everywhere no assistance from anyone just directed to walk to the back of the line. Never experienced a disembarkation like it, The Ports were much more organised its just the exit at Melbourne which was not. Overall it was not the best cruise I have been on probably the worst, I will not travel Carnival again, The staff are great but the ship is not, the activities were lacking and the entertainment was only good at best, food was not good at all although the Cabin was better than I expected. Read Less
Sail Date February 2018
let me start by saying we were on the cruise that got all the media attention!!! On what was all our first cruise I must say that the whole process and time on the pacific carnival has left a very unpleasant experience in our memories. ... Read More
let me start by saying we were on the cruise that got all the media attention!!! On what was all our first cruise I must say that the whole process and time on the pacific carnival has left a very unpleasant experience in our memories. The lack of communication was the number one trigger of annoyance for my family and I. My family and I witnessed the fight in the pool area that left my four year old traumatised to no longer want to go on level nine. The lack of communication started Friday morning when we woke up and noticed that we were close to land. By the time we were eating breakfast we noticed that we had come to a stop. As we were curious we asked the breakfast staff if they knew why we had stopped, however we were responded with 'I have no idea.' As we were close to land I logged onto my news app as I now had cellular data, there were numerous articles that explained that the cruise had stopped to let off a family. THE NEWS KNEW BEFORE CRUISES!!!!!! I find it hard to comprehend that the captain had to make an announcement over a leaking pipe in the engine room earlier in the cruise but failed to inform us that we had to dock to let off people that would cause major delays. around 3 hours after stopping an announcement had been made after many rumours had already surfaced. I caught up on the disembarkment presentation that evening via the TV, took on board everything that was mentioned including being out of the room and on level 2 by 8.30am. my bags were packed early and the children in bed and alarms set for an early breakfast. My cousin was organised to meet us at 8.50pm having a one hour drive to Port Melbourne. AT NO TIME WAS THERE ANY MENTION THE EVENING BEFORE THAT THIS WOULD NO LONGER BE HAPPENING AND THAT WE WOULD BE DELAYED. Not only had I already been thinking that this was the worst holiday and that my four year old is now traumisted but the next morning absolutely reinforced this. I noticed once waking up at 6am that we were not even in the Bay. When we were having breakfast at 7.30pm it was obvious we would not be at Port Melbourne by 8am. Speaking with other passengers confirmed this. All of which were not informed by any staff. HOW ON EARTH DO YOU NOT NOTIFY CRUISES? put announcements or a letter under each cabin to prepare people who have people meeting them to pick them up or connecting flights. Our letter said we would be getting off the boat at 8.35am LETTER N. We waited on level 9 waiting for our letter to be called out. by 11.30 I thought it was strange that letter A had not even been called out. It took until after 12 for COMMUNICATION to be made that they were no longer going by letters that u just needed to wait in the hour plus queue to disembark. The lifts were a no go, we were forced to go down stairs from level 9 to 2 with two suitcases and a four and two year old and be pushed and shoved for one and half hours by other angry passengers. WE DID NOT LEAVE THE SHIP UNTIL 1.20PM!!!!!!!!!!!!!! MY cousin waiting from 9am in the car park. Read Less
Sail Date February 2018
Experienced cruisers are often hard to impress but we were impressed with the Carnival Spirit. My husband and I had cruised before but this was our first cruise with our 2 year old daughter. THE SHIP OVERALL - I liked the decor, very ... Read More
Experienced cruisers are often hard to impress but we were impressed with the Carnival Spirit. My husband and I had cruised before but this was our first cruise with our 2 year old daughter. THE SHIP OVERALL - I liked the decor, very 'Las Veags' but hey, that's cruising with Carnival for you! The theatre and dining rooms were lovely and the ship was large enough that I never felt overcrowded with fellow passengers. I loved the Punchline Comedy Lounge a very nice touch to have on board and the comedians were very good, a couple being quite famous already in Australia so I enjoyed seeing them. THE POOLS - One pool/spa was under a permanently retracted glass ceiling so it was nice on the sunny days, the other pool/spa was kept under a permanently closed glass ceiling which was perfect for the cooler/windy days. But I LOVED the adults only Serenity Deck. The deckchairs were padded and if you were lucky enough you could get a hammock or a pod. The bar staff were extremely attentive and friendly. The music was always relaxing both in tone and volume and I loved that the pool temperature changed according to the outside temperature, on one cold windy day it was heated to almost the same temperature as the spa, a very nice touch which I really appreciated. THE DINING ROOM FOOD - The food and service in the dining room was 5 star all the way. The food was varied and always of excellent quality. I appreciated the waiter's nightly menu recommendations highlighting the best food to try each evening. The staff were so incredibly accommodating to our 2 year old, always having a highchair and crayons/paper ready for her when we arrived, giving her little presents (like some beaded necklaces which she adored) and generally speaking to her, high fiving her, mucking around with her etc which made her feel very special. The waiters' dancing and singing was fantastic - there are some very talented waitstaff out there especially the Filipino waiter who sang "Working Class Man" better than Jimmy Barnes himself! THE BUFFET FOOD - I am not a huge buffet fan but would describe the Lido Buffet as fair to average. There was not a huge selection but I did like the daily chef's choice section. One day it was Italian, then French, then Caribbean, then Mexican etc the menu items were always interesting and rather gourmet. The Asian section 'Chopsticks' was probably the food of poorest quality/taste. The desserts were consistently good and the 24hr pizza is wonderful - thin crust, very authentic Italian. THE SPECIALTY DINING - I did not like the Nouveau Steakhouse at all I thought it was a complete waste of money. My steak was ridiculously overcooked. The service was lacklustre. My husband however enjoyed his meal very much so maybe I was just unlucky. But in my opinion, don't bother with Nouveau when the dining room food is so good. The Fillet Mignon I had in the dining room was a million times better than the steak I had at Nouveau. I loved eating at Jimmy's C-Side BBQ but my one complaint was that they only opened it up on sea days which is ridiculous because it is on the open deck 10 and on sea days it was always too windy to sit up there and eat it. I thought I was going to be blown away just waiting in line! THE 'AUSSIFICATION' OF THE SHIP - I like that the powerpoints are Aussie ones and that prices onbord are in Aussie dollars but I don't see any reason why they even needed to Aussify the ship! It would be so much more fun to board an American cruiseline in Australia and feel like you have walked in to the USA without having to fly 15 hours to get there! My husband did however appreciate that you can have Aussie style coffee as he doesn't like American style filter coffee. It was amusing however to see Carnival re-name their Lemondade (ie old fashioned lemonade/cordial) 'Lemon Squash'! Ahhhh Carnival, maybe you should have checked with an Aussie on that one, Lemon Squash to us is something quite different! They have also kept the American 'Ice Tea' which I never saw a single person drinking on the entire cruise again, not something your average Aussie drinks. CAMP CARNIVAL - We used only the section for ages 2-5 years as our daughter is 2. The services provided by them were good but I think Camp Carnival primarily exists for parents wanting to leave their children at night and whilst on shore/in port. Reason being is that outside of the aforementioned times, Camp Carnival is only open for limited periods. Whilst it is open for the entire time that a ship in in port, on a sea day it is only open as follows: from 9am to 11:45am, then closed from 12 to 2pm, then reopens from 2pm to 3:45pm (or sometimes 4:45pm), then closed from 3:45pm/4:45pm until 5:30pm for 'prepare for dinner', then dinner is served for the kids from 6:30pm in the Lido Buffet, the Camp then remains open continuously until 3am. We didn't leave our daughter at Camp at night or whilst in port, so for us, she attended Camp from 9am to 11:45pm but then would nap in the afternoon but by the time she awoke and would liked to have gone back to Camp ie around 3pm they were about to close! I still to this day don't understand why the Camp needs to be closed from 3:45 to 5:30pm to 'prepare for dinner' its not like they are cooking the dinner themselves or even eating it at Camp! But having said that, the staff were very good and the toys new and plentiful, they do however seem to sit the kids in front of the TV for a great deal of time which some parents may not like. I also really like that they gave us a free cell phone to use for the duration of the cruise to check up on our daughter throughout the day. NB whilst the Camp is 'in session' parents cannot be present in the room with the children, you need to just drop them off and leave and they are very strict about not letting parents enter the Camp while other children are playing in there. THE CABIN - We had a balcony cabin category 8A and it was nice, not overly roomy but you can't expect it to be given you are aboard a ship. The balcony was nice and very private. They provided a cot for a daughter to sleep in which did make the room a little more squishy but it was fine. The bathroom was a little disappointing, very bland with no decor and NO toiletries which was a surprise as other cruises have had a basket of various free toiletries. There was only some generic soap and 2 pumps in the shower, one of body wash and the other of shampoo. Our cabin was on Deck 4 almost at the very back of the ship and it was very quiet. THE ENTERTAINMENT - This was ok but not great. I enjoyed the Carnival Spirit dancers and singers and my daughter loved them. I thought most of the guest entertainers were boring. I walked out on the Magician who was simply terrible. I enjoyed the Juggler from Christchurch NZ. The show times were constantly changing however which was annoying when you have young children who need to get to bed. I really appreciated the 6:30pm shows as we could have dinner at 5:30pm and be at the show by 6:30pm but the 9pm or 10pm shows were simply too late for us as our daughter wouldn't be able to stay up so late. With Carnival being a family friendly cruise line they really need to think about having a nightly show at 6:30pm I know many parents would be grateful. Read Less
Sail Date March 2013
I now know why there are bad reviews for this ship on this and other sites , it's the passengers not the carnival spirit !! Our embarkation in Melbourne was problem free and we were able to access our stateroom after a drink and ... Read More
I now know why there are bad reviews for this ship on this and other sites , it's the passengers not the carnival spirit !! Our embarkation in Melbourne was problem free and we were able to access our stateroom after a drink and walk around. The stateroom was a reasonable size for 2 adults and 2 children and had good storage. The bathroom was adequate with good water pressure and plenty of hot water. Our steward satya was a kind and happy person who took care of our needs very well. The ships decor which many whine about was a hoot!! Just like Vegas , we had a real laugh at the the quasi art deco which segued to Egyptian in the theatre. It was a bit of fun and we enjoyed it. The food in the la playa grill buffet was good for the most part , with some very interesting daily additions at lunch time. Honestly , if you couldn't find something tasty to eat here you have a serious problem. The empire dining room was lovely. The food and service of a high standard. On several occasions I had meals that were five star and could be served in any good restaurant. FYI , the warm chocolate melting cake IS to die for. Drinks service was good but we aren't big drinkers so this wasn't something important to us. Purell hand sanitisers were everywhere , but as a previous reviewer stated you can lead a horse to water.............we used them anyway. There were moments that warmed our hearts with some of the staff aboard this ship. Our 2 little boys 3 and 5 always got smiles and attention from staff all over the ship and nan ketut who worked in the buffet area made them paper animals which they loved. She greeted them by name every day. The camp carnival crew are fantastic and my 5 year old would have happily stayed there for the whole cruise. We saw about 8 of the shows on offer in the theatre and really enjoyed most of them. The ships big band is excellent and the shows with the dancers and singers were as good as I've seen anywhere. We loved mullet man from Christchurch and Patrick McMahon who got us all singing. The captains daily musings were always welcome, telling us weather and conditions and the ships position. The officers we saw around the ship were also friendly. Now the bad stuff. Some of the passengers , namely elderly passengers were rude , intolerant , nasty to staff and other passengers. There were times when we felt sad for staff onboard who were spoken to by some passengers in a most disgraceful manner. Common courtesy people ! Another passenger , an older lady herself commented to me that she was sick and tired of the old grumps!! . We realized that the itinerary to new Zealand attracts an older audience so we wouldn't cruise there again. This is because of the grumps not the ship. We loved all the ports we visited and felt welcome everywhere we went. We will definitely sail with carnival spirit again but on an itinerary up to Fiji or Vanuatu that attracts a more family friendly crowd. This is a fun family friendly ship with warm and generous staff. Thanks carnival spirit , we will be back. :)) Caio caio !! Read Less
Sail Date March 2013
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