Sail Date: May 2019
On this cruise,the quality of all the baked goods.Bread,rolls,and even paid for desserts from the coffee shop,where dry,tasteless and barely edible.There was no room service menu,(except morning menu),in our room.And the bread ,that was ... Read More
On this cruise,the quality of all the baked goods.Bread,rolls,and even paid for desserts from the coffee shop,where dry,tasteless and barely edible.There was no room service menu,(except morning menu),in our room.And the bread ,that was supposed to be toast was like warmed up stale bread.And the biscuit on the sausage biscuit we paid for was nothing like biscuit texture,from that menu.We requested Anytime seating,and a table for 2.And their idea of a table for 2 is now,2 person tables,shoved so close together,with other tables for 2.That you bump arms with the people sitting next to you.And a private conversation is completely out of the question.The entertainment was a whole lot of trivia.And very little live music.In anything but the showroom.Our room steward was told to not come to our room,before 12pm.Because my husband likes to stay up and watch all the late shows.He consistently tried to come in each day.And after my husband told him the third time.He started cleaning the adjoining room next door and smacked the vacuum cleaner on the door.And we could hear him laughing about it each day.The quality of this cruise,has me really hoping this isn't Carnivals new norm.As we have an Alaska cruise in August. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. ... Read More
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. Was on the ship by 10:52am. Cruise director MarQ was good, but not the best I've seen. The ship was decent, could have been cleaner. The service was great in all areas except housekeeping. Major issue was the shower. There was a huge drainage issue creating a puddle whenever you showered. Everyday there were different issues, but we managed. The shows and bands were great. All other activities were just as Carnival promised FUN! Dining was great but after several cruises I am bored with The American Table Theme. I always like to try new items. Overall we had a great time. We are cruising on the Magic again In January 2020. Read Less
Sail Date: March 2012
This was my second Carnival cruise and I must say I was not disappointed. In general the newest ship is very nice. Embarkation/Debarkation processes were extremely quick compare to Long Beach. If you were a VIP check in, you probably ... Read More
This was my second Carnival cruise and I must say I was not disappointed. In general the newest ship is very nice. Embarkation/Debarkation processes were extremely quick compare to Long Beach. If you were a VIP check in, you probably waited a bit longer than the normal cruiser. Our Stateroom was on Deck 10 Fwd and it quite large for a corner stateroom. The only disadvantage was when we had rough seas, you felt it and its also next to the room stewart closet where they fill their buckets up. Our Room stewart Hadu was the best. Food was above average which was good, but on my last night I actually sent my mahi mahi back and asked for something else for which out waiter accomodated my request. We had anytime dining which is growing in popularity and this work out very well. We were treated to the singing waiter from the Philipines who I believe needs to team up with Ken the maitre D and do a duet on stage. Otherwise the dining experience was good with no real complaints. Red Frog pub is must as the Amber Ale is grrrrrrrrrrreeeeeeeeeeeeattt! Entertainment wise, I was a bit disappointed in the quality of the shows as they were not Carnival's best in my mind. The Punchliner comedy club was as always very funny. The main atrium where the lobby, photo gallery and fun shops are on decks 3,4 and 5 are typical and cramped with passengers which made getting around it challenging at times. I was also disappointed by the lack of an adult pool on board, but spent much time on the serenity deck in the hot tubs. The sports court, sky course, and water slides were alot of fun especially for this 52 yr old. There is always opinions on if people should take Carnival tours or do something on their own. I booked a carnival tour and we were late getting back to the ship so they waited for us. This would not have been the case had I booked tours on my own. The itinerary was good Montego Bay, Grand Cayman, and Cozumel. Just wish Grand Cayman would build a pier. Would also prefer to dock in Ocho Rios as well. When i compare the magic to the splendor the magic wins in my my mind. Generally had a great time and a great cruise. yeah a few things could be better, but I know that Carnival will make them right. Read Less
2 Helpful Votes
Sail Date: November 2011
The Magic should, theoretically, provide more fun things to do than a smaller ship because there should be tons more space. Well, no. A lot of that free space is taken up by many more cabins and two more "premium" restaurants ... Read More
The Magic should, theoretically, provide more fun things to do than a smaller ship because there should be tons more space. Well, no. A lot of that free space is taken up by many more cabins and two more "premium" restaurants for a total of three. Since it's a new ship, it's obvious they're still getting the kinks out of their systems - figuring out how long they need to get everyone off and on the ship to shuttles for excursions, for example, is something they haven't quite gotten down. They stage departures for shore excursions from the main theater on this ship, and that is somewhat smooth, but if there's a port that requires a general shuttle into town, you'll want to go quite early to the theater if you don't want to wait for a long time. The boat, which is nearly brand new, also "broke" and had to have a thruster repaired which meant this sailing missed Grand Turk to go to Freeport for repairs. They gave all passengers $25 credit as a "we're sorry" which, in my opinion, is completely inadequate since a cruise to Grand Turk costs quite a lot (and there are none coming out of Galveston), and considering that they managed to arrange and film a commercial from a helicopter in Freeport, there were a lot of people suspicious that Carnival had been planning to hit Freeport all along. On the other hand, apparently the ship has to go BACK to Freeport instead of its next itinerary to Costa Maya, so if that's true, then Carnival was telling the truth - but it still is Carnival's fault that we did not go to Grand Turk, and it would have been a great gesture to do more than they did. Here are some of the good aspects: The best beds I've ever slept on in a cruise ship. Sleeping is very difficult for me, and I slept very well. An amazing staff. Our stewardess, Jolanta, was wonderful as were her assistants. Our waiters, A.K., Dario, and Sergh were so hard working and very friendly as was the beverage steward, Marijana. I was very impressed with the staff in the Lido, the coffee shop, the piano bar, room service staff, and the chef, Daniel Anulraj. The food was generally quite good. They seemed to have changed how they do things as they don't have both a starter and a salad at dinner, but, obviously, if you're still hungry after a three-course dinner, there's always more food to eat. If you enjoy the premium restaurants, the Magic's steakhouse was superb as was the Chef's Table event which is $75 per person, but provides seven courses, wine, and a tour of the spotless and impressive galley. The entertainment staff were a fun bunch, and gosh did they have to put up with a lot of grouching from unreasonable passengers demanding live television in the middle of the ocean. Major kudos to Carnival for their unflagging good cheer. Usually, I don't think of Carnival as a great line for "enrichment" but they had a number of useful photography classes led by Radu, and a photography competition that generated a lot of participation. Last, cove balconies are fantastic. If you have trouble with the claustrophobia of being cooped up indoors on a ship for days on end, you need to try a cove balcony room. Seriously awesome. Here are a couple suggestions for potential passengers: The "smoke-free" casino did not work out to be smoke-free (at all) as there are a few smoking areas, and the smoke permeates the entire area. If that's not going to work for you, perhaps start a petition to have a completely smoke free night like they do on Princess. Second, a lot of people caught a moderate cold on this sailing - They have Purell before you eat and before you use the computer, but you're touching the slot machines just as much as a computer keyboard and there's no Purell. Go around the corner to the "Fun Hub" (a computer/internet area - there are several on board) and use Purell before and after losing your money to the slots. :-) If deck five is too crowded and noisy, there's a row of couches on four across from the teen disco where you can read or have a quiet conversation. There's no sea-view, but there are also no beverage servers, so it's an area where you can feel like you can sit as long as you want without needing to buy a drink. Probably on most vessels it's difficult to get good seats for the shows unless you go very early and sit for an hour or more. Well, even though this ship is bigger, it doesn't seem like the theater is bigger nor are other venues, so even something like the "future cruise talk" can be jammed to capacity. Popular areas like the Ocean Plaza can be crowded with people playing cards instead of taking part in whatever activity is supposed to be taking place. So plan ahead and go early to the events you'd like to hit. In all seriousness, it's apparent that a lot of mistakes were made when this ship was built based on facts such as the damaged, dinged, and cracked sconces in all the elevators from poorly driven hoverounds (they were removed in Freeport, by the way) - apparently no one predicted that. Well, they also didn't predict how overcrowded the buffet or other popular areas were going to be at peak periods. So when they get around to overhauling the ship, I hope they find a way to reduce congestion. I love Carnival and will certainly sail with them again, but I wish I could hijack this wonderful crew and sail with them on a different vessel. Still this was a relaxing cruise, and, despite the Grand Turk mix up, the vast majority of guests seemed to be having a great time. Read Less
Sail Date: October 2011
This wasn't the best or most enjoyably cruise that my wife, Rosy and I have been on, but I want to celebrate the good things and not dwell on the negatives, except to say that we were unwell for much of the cruise and some thieving ... Read More
This wasn't the best or most enjoyably cruise that my wife, Rosy and I have been on, but I want to celebrate the good things and not dwell on the negatives, except to say that we were unwell for much of the cruise and some thieving toe-rag nicked my camera on the last afternoon, so no pictures! We boarded 4 days late as we attended my mum's funeral the day after we should have left Barcelona, so we missed out on the first port - Palma, Mallorca and joined the ship at the second port - Malaga. We were very excited to be finally boarding our dream voyage and to be meeting many of the people we'd talked to on CC and Facebook, for the last few months. On arrival at the port we seemed to take everyone by surprise, as they were not expecting any passengers to embark, so we clashed with all the day-trippers leaving for their excursions. We quickly established that there had been a breakdown in communications, which was soon sorted and we dis-embarked for a sight-seeing trip, whilst Carnival got our Spa Balcony Stateroom ready. They had to find our Bon Voyage gifts etc. We took a train journey along the coast, but unfortunately there were quite a few tunnels and the track was inland so not many views, so we returned on the bus, which was much more enjoyable and very cheap. When we re-boarded, our room was ready and we were ready for it. We had bought to large bouquets, one for us and one for Ana Maria the Guest Services Manager, who we were having a lot of dealings with, but in keeping with the positive, I'll not discuss why! She loved her flowers and we Rosy, GSM and me) hugged and kissed and had a chat. She kindly gave us her direct line number and offered to do anything she could to improve our cruise. She sent us some 'Champagne' and chocolate-covered strawberries and provided a vase for our flowers. We toured the ship and spent some time in the spa, which was included in our fare. By dinner time, my BV gifts had arrived, bottles of Bourbon and Rum. I had brought, two bottles of proper Champagne, together with water and coca cola, emptied the fridge contents into the sofa bed draw and we were all set. At dinner, late seating, we were seated at a large table in a group of mixed CC folk and Guttersnipes (a break-away group off CC'ers). These people were all extremely kind and friendly and gave us a warm welcome. We knew we would have a great cruise. The Maitre'd arrived and presented us with a bottle of wine, which we drank surprisingly slowly, but we had been drinking 'fizz' just before dinner. The following day we docked at Las Palmas, where we rented a car for 33 Euros and toured the island, including visits to botannical gardens. The following day, we hosted the first of two 'all you can drink' cocktail parties, in the Vibe Nightclub. Carnival include snacks and the party-goers at $12pp enjoyed copious amounts of alcohol and there was soon a very merry atmosphere. These are wonderful events and we had over 100 participants at each. They are great ice-breakers and are great vfm. That night I started feeling unwell (a chesty cough) seemed to be doing the rounds, and it stayed with me for the rest of the cruise, making sleeping very difficult and as a consequence I started dozing during the evening entertainment! In general, I found the food to be excellent, the drinks very expensive and the entertainment to be mostly very good at night, but we felt there weren't enough daytime activities to stimulate the brain. There were two formal nights, when I was indebted to GSM, who lent me some dress shoes, as I had left mine in the case of funeral clothes! We were treated to a very nice meal, with drinks, in the Steakhouse, courtesy of that very nice Mr Heald and dinner with El Capitano and other staff officers, travel writers and VIP's in the Italian Restaurant. This was on the penultimate night and unfortunately Rosy was now stricken by the chesty cough. Rosy enjoyed the water slides and we both enjoyed the rope course and the putting, but missed deck quoits and shuffle-board. Freeport was a disappointment compared with the scheduled stop at Grand Turk, but we made the most of it, walking around some nice areas of Port Lucaya and finding a nice bar with free wi-fi (Sparkys) and nice, cheap cocktails and conch fritters. The Radisson Resort was offering day passes for $20 including all beach facilities, but no food or drink. We spoke to folk from another ship who had an excellent package, much cheaper than Carnival, which included transportation, a glass-bottomed boat trip and a day pass with food and drink, for $63! Disembarkation was much easier and efficient than when we previously experienced Galveston, on the Conquest, and we were soon outside in the warm sunshine, awaiting our CC shuttle, which Rob had kindly arranged. It was chaotic outside the terminal, but by the time we left, the dock was almost deserted, so clearly it's only busy for a short time frame. All-in-all a wonderful cruise, with very nice people, who we will miss. Read Less
Sail Date: October 2011
We took a trans-Atlantic cruise 3 years ago on the Carnival Freedom, and it was one of the best we've done. This has to rank among the worst. We pick a cabin mid-ships for Trans-Atlantic crossings on Deck 1 and have never had a ... Read More
We took a trans-Atlantic cruise 3 years ago on the Carnival Freedom, and it was one of the best we've done. This has to rank among the worst. We pick a cabin mid-ships for Trans-Atlantic crossings on Deck 1 and have never had a problem. On the first night we heard loud talking, shrieking, laughing and screaming after 11:30 and called Security. since it wasn't on our floor, we presumed it was coming from above us, but Security could hear nothing. We were given ear plugs, but could hear the noise until we fell asleep, so we have no idea how long it went on for. We complained for the next 2 nights and were offered a cabin aft, which we considered a downgrade. I went to Customer Service to ask what could be causing the noise, and was told that the Staff Lounge is directly below us and the BARTENDER had been asked to lower the music. We do think that the crew deserves a place to unwind,but they could have been honest with us from the beginning. So we did move...., but everyone agreed that the ship is generally noisy. Our dinner service was exceedingly slow(first seating)and for the first few nights, we were leaving as the second seating was entering, Our waiter had 3 tables and always took the other tables' orders first. The food, while generally tasty, was often cool by the time it got to us. There is very little information given....None at all for our second and third ports, not even the shopping map. We actually had to ask how to get to town.there apparently was a chocolate buffet in the Lido , but since we ate in the dining room, we didn't find out about it until the afternoon....No announcements,which is actually funny, because the Cruise Director, James, was more an announcer of events that an Entertainment Director...pleasant but only announced activities...perhaps one joke before the show. The theatre didn't semm big enough for the number of passengers, and neither did the Casino. If there was 1 show at 10:30, we'd probably would have had to skip dinner to get a seat, because going at a reasonable time never worked. On the majority of evenings, they held a bingo in the theatre, so even if we went 30 minutes early, we always had to sit in the rear. The Piano Bar was a huge disappointment. People sat on stools around the piano and we could never see him, because the tables were much lower and we couldn't see over people's heads....On other lines, it's much more intimate. We were detoured to Freeport for 2 days for engine repairs and had free shuttles for the 25 minute ride to the shops and when we went on the first day at about 11:00, wwe were told that the wait is at least 1 1/2 hours and it would be faster to take a cab at $40-$50. When we went out, there were mini-vans at $5 pp...more mis-information. But the biggest slap in the face was at the November 11th Remembrance day service. The Captain was supposed to open the service at 10:45 to lay the wreath, but didn't come until 10:58, walked up to the stage, laid the wreath and left!!! How disrespectful to all the veterans in the audience....Four of our table-mates were new to Carnival and they wouldn't take the line again as would 4 other of us.... Extremely disappointing!!! Read Less
Sail Date: October 2011
Cabin steward was a gem. Attentive, smiling, efficient and helpful. Remainder of staff seemed indifferent to everyone. Ship well laid out and never felt crowded with the exception of the main theater which is very undersized for the ... Read More
Cabin steward was a gem. Attentive, smiling, efficient and helpful. Remainder of staff seemed indifferent to everyone. Ship well laid out and never felt crowded with the exception of the main theater which is very undersized for the capacity of the ship. If you wanted to see the one big production show on the one night it was performed you had to arrive an hour and a half early or you wouldn't get a seat for the 8:30 show. Since the 10:30 show was too late for us, because we were traveling with our 3 year old granddaughter, I don't have first hand knowledge of seat availability for that one, but was told by fellow passengers that it was packed early as well. The food was mediocre at best. Lido Buffet was a step up from school lunch but a couple of steps below Old Country Buffet. We tried the Northern Lights dining room on 3 separate nights but gave up because it was taking over 2 1/2 hours to get a 3 course dinner and the food wasn't much better than the buffet. I get annoyed when it takes almost an hour between clearing our plates and getting dessert. Actually, I believe the buffet was fresher and hotter. The lobster and "jumbo tiger shrimp" was laughable. The smallest lobster tail I've ever seen, 3 bites max, and the "jumbo" shrimp were about the size of my little finger. Not to mention that neither had any flavor at all. So, if you want a cruise where you can sit back, read a book and not gain any weight then the Magic may be for you. Just don't expect too much and you won't be disappointed. Read Less
Sail Date: October 2011
Len Stanchick, Cabin 10267: We (4 adults/numerous cruises), sailed the Magic's recent 'Maiden Trans-Atlantic Voyage'. We were only out of Barcelona a short while, when we were notified we would have an Itinerary change ... Read More
Len Stanchick, Cabin 10267: We (4 adults/numerous cruises), sailed the Magic's recent 'Maiden Trans-Atlantic Voyage'. We were only out of Barcelona a short while, when we were notified we would have an Itinerary change due to a damaged rear thruster. Instead of sailing to Grand Turk for a day stop, we were now going to Freeport, Bahama's for a 2 day repair stop. Repairs for the rear thruster, that (reportedly by repair crews at Freeport) had been damaged near Italy back in July. (3 months earlier!) (If this is true, this should only be considered as fraud!) A rebate of $25 was given to our 'ship account'. Losing the Grand Turk stop, plus losing a 'sea day' for $25, & being stranded in Freeport, looking at sand piles & a container ship yard is not 'Magical'. I should add, we were supposed to debark from Freeport at 5 p/m on the 2nd day, but that was even delayed an additional 3 hrs.. We finally left at 8 p/m. We NEVER arrived at any port or left any ports during the trip at the scheduled times. And, most of the sailing was done at nearly the ships 'posted max. speed' of 23 knots (we sailed at 21.5 - 22.5 knots most of our cruising time). The only 'Magic' in the Magic's 'Maiden Trans-Atlantic Voyage' was we magically made it to Galveston at all. Albeit, scheduled docking in Galveston was scheduled to be at 8 a/m, but the day before we were informed it would be at 5 a/m, but then we actually docked at 6 a/m. They 'dumped us off' as rapidly as possible, (it took 1.5 hrs. from ships edge to on board the Carnival scheduled bus to airport, another 1.5 hr. trip ona bus with broken air-conditioning),obviously to prepare for the big Maroon extravaganza party scheduled later in the day. Carnival should rename this bucket of bolts the "Carnival Maybe", captained by Captain Ahab. Maybe You'll Get There - Maybe You Won't! They got your money, they don't care then. Let the buyer beware! Never again, for me! Read Less
Sail Date: October 2011
Where to begin to describe this inaugural transatlantic cruise on the Carnival Magic? Good points: 1. Spacious cabins, but small balconies. 2. New ship, but gaudy décor. 3. The ship's "wine card" which ... Read More
Where to begin to describe this inaugural transatlantic cruise on the Carnival Magic? Good points: 1. Spacious cabins, but small balconies. 2. New ship, but gaudy décor. 3. The ship's "wine card" which offered a discount on the selections of wines on that card is a great idea and welcomed feature. OK points: 1. Cabin service. Cabin stewards were generally competent and eager to please. 2. Red Frog Pub. This is a novel idea on a ship, and the draught beer was welcomed. Unfortunately, waiter service was hit or miss. 3. Rope obstacle course--when it was open and attended by a cruise staff person. 4. Water slide--when it was open and attended by a cruise staff person. Not so good: 1. Food service was the worst I have experienced in over 25 cruises. Servers frequently took orders from the men ahead of the ladies at the table. Servers did not refill wine glasses--the diners had to refill their own glasses. Food was often served cold. Frequently food was not served as requested, e. g. served a well done steaks when medium rare was ordered. Servers often reached across a diner with a plate to another diner. Menu selection was adequate, and food was generally tasty, but the presentation was mediocre at best. 2. Diner was interrupted by the excessively loud singing of the matre d' each evening in the Southern Lights restaurant. The volume was so loud that you could not hear anything but the singing. Additionally, he would frequently engage the waiters in little dances and skits which took them away from serving and exacerbated an already slow service. This was not a FUN event. 3. Although the ship offered a wine card discounting a selection of wines, our waiters informed us that the dining room had run out of 3 of the 5 reds offered on the wine card and we would have to choose from the remaining 2 red wines. However, the piano bar and lounge one deck up had those wines in stock that the dining room did not have. The dining waiters said they could not use the Piano Bar's stock, so I had to walk up to the Piano Bar and get a bottle using my wine card and take it down to dinner. What kind of service is that? 4. Entertainment was the worst I have experienced on any cruise. In 16 nights of cruising, we only saw the dance ensemble for two shows. The second show was a new magic stage presentation that marginally involved the dance ensemble. Often the "fly on" entertainers were second tier at best, especially the hypnotist. 5. The primary show room had some of the worst sight lines you can imagine. The main floor was not inclined and it was hard to see the stage from mid to rear seats. There were several seats in both the main floor and balcony that had poles blocking the view of the stage. To get a seat for one of the shows, you would have to get into the theater at least 45 minutes prior to show time. (Show time as was many other activities would start on "Carnival Time" instead of the published time. It seemed that the Cruise Director and his staff did not have properly functioning timepieces.) 6. Cruise Director and Cruise Staff. Despite a meager selection of activities on the transatlantic cruise, those that did take place often began late due to either the cruise staff showing up late or forgetting to show up at all. At least on two occasions one cruise staff member forgot he was hosting trivia and had to be summoned. The cruise director was well spoken, but he continually changed the timing of activities from what was published in the FUN Times schedule. The uniforms (more accurately described as gym attire) of the cruise staff were sloppy and did not portray a professional appearance. 7. At a ceremony to honor the military and veterans of the US, Canada, and UK, the ship's captain showed up nearly 15 minutes late for a wreath laying ceremony which disrupted the sequencing of the entire ceremony. And when he finally showed, he appeared like a deer caught in the headlights at the ceremony--not the captain's finest hour. 8. Plumbing issues were apparent everywhere. Our cabin steward tried to convince us that the pitching motion of the ship was the cause of our sink and shower backing up on two occasions. I did not buy that, would you? 9. Bar service outside was practically non-existent. Every time I had to go to a bar and get my own drink because I couldn't find a bar waiter. 10. Bar service in the Piano Bar's lounge was slow. Only one bar waitress was usually on duty even though the lounge was filled with passengers in the early evening. 11. It was admirable that the ship's crew cleaned and vacuumed common areas often. However, it would seem that the crew could have picked a more opportune time to clean and vacuum the rear staircase and elevator areas than during the time when passengers were using those stairs and elevators to get to first dinner seating each evening. Walking on a pitching ship and trying to step over or around power cords and vacuum hoses on the way to dinner was bothersome and unsafe. 12. Disembarkation/embarkation at each stop was crowded, slow and cumbersome. 13. Port information was almost non-existent. The cruise director gave a couple of port talks that consisted solely of advertisements of the ship-sponsored tours and activities. Rarely was any information available about transportation available at the ports (except Freeport when it was incorrect) for those not taking a ship-sponsored tour. No maps or printed information about ports were available. Set sail time was incorrectly given for two ports, but was corrected on the port day after some passengers had already disembarked. On one occasion the ship was an hour late in departing due to ship-sponsored tours to Granada arriving at the dock an hour later than the announced set sail time. In carrying on with the misinformation put forth by the ship's crew, several days into the cruise passengers were informed that the ship had to divert into Freeport, Bahamas instead of going to Grand Turk to repair an aft thruster. However, some of the engine room and deck crew revealed that the thruster was malfunctioning days before arriving in Barcelona, and the decision to go to Freeport was made prior to departing Barcelona--not a mid-cruise decision as was told to the passengers. Twenty-five dollars of cabin credit and tough, over cooked shrimp at dinner did not make up for docking in Freeport for two days instead of one day at Grand Turk Summary: Although this was my third Carnival cruise, it convinced me that it will be my last. There are too many other better cruise lines available at competitive pricing. Read Less
Sail Date: October 2011
I have always been a Carnival fan. Even my wedding was on Carnival, but this newest ship is headed the wrong direction. The 16 day transatlantic was the final leg of cruising completely around the world. When we arrived on board it was ... Read More
I have always been a Carnival fan. Even my wedding was on Carnival, but this newest ship is headed the wrong direction. The 16 day transatlantic was the final leg of cruising completely around the world. When we arrived on board it was surprising how much damage there was for such a new ship. The lightweight aluminum cones in the elevators and halls were bent and damaged from the countless scooters and wheelchairs on board. What were they thinking when they put the Serenity area right next to the Water Works. I found nothing serene about hearing the screams all the way down the two slides. I used to say that Carnival's food was better than Princess, but not on this voyage. Pasta and fish was undercooked, variety missing, but worst of all our waiter was so overworked that he didn't ever have the opportunity to check back to see if the food was OK. Once it was served, we didn't see him again until he brought dessert because he was so overwhelmed. Even the Maitre-d made an announcement to everyone one night apologizing for the food and service. The single biggest problem, I could identify is that it is too many people for the size of the ship or they have not yet figured out how to manage 4,000 pax like RCCL. There were always mobs waiting to get in for the shows. If you were not in a seat 45 minutes before a show, you were out of luck. The cruise director tried to compensate by not even promoting the final shows in hopes that enough would not see it in the "Fun Times" publication. Every day the "Top Ten" recommended things to do had at least five that required spending more money. I felt like I had paid for a 16 day commercial always being asked to spend more, spend more, spend more. Every time we ordered a drink and specifically asked for "House" liquor, they upgraded and charged extra. After confronting them, they would no longer come by and ask us if we wanted a drink. The other overall problem was noise pollution throughout the ship. Speakers were too loud, acoustics in the dining were so bad we could never hear the conversation at our 10 top. On a more positive note, I did find the cabin roomy and I'm glad they have returned to having dancing in the Atrium. Thanks also for placing the second area for entertainment not "in" the promenade walkway, but rather beside it. Overall, I would say that the Carnival Magic has cured me from wanting to go on Carnival again. Read Less
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.5 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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