39 Carnival Magic Cruise Reviews for Entertainment Cruises to Caribbean - Eastern

The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was ... Read More
The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was over $100. on the 4th day of the cruise I got the worst case of food poisoning I have ever had causing me to miss a whole day on land and spend a whole day bouncing between the bed and the bathroom. Speaking of the beds; the beds were less comfortable than the ones I slept on in boot camp years ago, I woke up every day with back pain. The entertainment was fine, but nothing special and not at all worth what I paid for it, which was far more than I anticipated to begin with. My final receipt stated I would receive a return on the hold placed on my account but instead more money was withdrawn from my account. If you choose to go on a cruise, take my advice, don’t choose carnival. Read Less
Sail Date January 2020
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team ... Read More
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team did the best my room and all the ship was incredible clean at all the times but the ship was in very poor condition the last night in my room a water leak on the roof wake me up the paint on most parts of the ship needs to be repainted in general the ship needs lots of updates once again this review is to make clear that I love cruising with carnival is just that I was disappointed by the way the company is keeping this enormous 3000 people cruise ship I hope the company do something about this condition matter and find a solution very soon thanks Read Less
Sail Date December 2019
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who ... Read More
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who claimed to have special privileges based on Loyalty Program of the Cruise Line. Guest Services staff, seems to be unable to deal with issues related to Loyalty Program protocols. They have four staff people (during rush time) for Blue, Red and Gold passengers; and only One Staff person to handle Platinum, Diamond and Rush to Fun (who are mostly inexperienced cruisers with lots of questions and problems. Holding that line for long period of times. Toilets malfunction in our stateroom for day one. Finally we had a flooded bathroom. Corridors were dirty. Food -same one-as in every ship. Salads were stales and moldy. Embarkation as disembarkation (it happened again) was a nightmare. Felt like corralled cattle by the elevators. Wonder why we continue to booked with them. Well, not every ship is the same. Just bad luck this time. Bazinga! Read Less
Sail Date November 2019
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort ... Read More
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort Lauderdale: The Tranqulio Pros: affordable, uber ride away from the airport and cruise port, walking distance to the downtown area and the beach, friendly staff Cons: room was small and felt more like an Air BnB, no phone in the room to call down to the front desk, body wash and shampoo are all in one (no separate conditioner), have to turn in your room key or you’ll get charged $25 **If you’re just staying for one night, I’d recommend. Embarkation Day: we arrived at the cruise terminal by 12pm. At first, it was frustrating figuring out where to take our luggage (we were directed to the front of the line) and had to basically walk through people to get to the right spot. However, once we found out where to drop our luggage and got in line, it was all good. The check in process went very smoothly- they scanned our boarding passes, we went through security and were on the ship by 1pm. We were supposed to leave at 3:30pm but didn't head out until 4:30pm. That night, it was very rocky and A LOT of people complained about being sea sick (probably because the captain had to travel faster so we could make it on time to the Bahamas the next day). **Take dramamine just in case- you never know if you'll have to use it. Ship and service: the main areas are clean, certain staff were friendly (we loved Tuty at the Magic Lobby bar), and our stateroom attendant (Yusep) was nice. He wrote "Happy Birthday" on our one mirror for my boyfriends birthday. I didn't request this, so thought that was a sweet gesture. The bartenders at the Red Frog Pub were not friendly and somewhat rude on our second day at sea. A women complained her beer was warm because the glass had just come out of the dishwasher, and he told her there was nothing he could do about it and walked away. I'm not sure why he just didn't give her a new one? Our waiter- Tulus was just ok. He didn't do anything that stood out to me. The lines for the Lido Marketplace are long like other reviews say, but I didn't think it took up too much of our time. It was also very easy for us to find a spot to eat, and I liked how they had booths in the buffet area. Food: I was disappointed with the food in the main dining room (MDR). The breakfast buffet food wasn't great either. However, I really enjoyed Guy's burgers, the Mexican stand, the pizza place and the deli section (all included). Ice cream was good but the dessert selection (specifically in the MDR) was sub par. I didn't like how our waiter had us order our appetizers, entree and dessert all at once (I'm used to ordering dessert after I finish my meal). Ports: Nassau- the locals who sell things at the straw market and on the streets are very pushy which got annoying. They are big on selling cigars, giving girls braids and try to get you into their store. We walked to Junkanoo beach which was easy to find. Since this is the closest beach to the ship, it was PACKED. I would recommend checking out a more private beach if you want to relax. We spent the second half of the day at Senor Frogs which was a blast. The drinks are over priced but there’s a “hype man” who made it fun. **I highly recommend taking a beach bag so you have a place to put beach towels, a wallet, sunscreen, etc. Amber Cover- this is Carnival's island that’s a cab ride away from the city. It was clean and had a restaurant, zip line, a slide, a pool with a swim up bar and shops. We stayed by the swim up bar for the entire time (got two bucket's of Presidente’s for $20 each). It was pretty crowded but fortunately, we found a good spot where we could keep an eye on our things. Grand Turk- we did the Junkanoo Party Bus excursion which I booked before the trip, on Carnival's website. We had an hour and a half to kill so we sat by the pool at Margaritaville. This was a highlight because it was really nice and relaxing. The party bus served us a rum punch that was pretty good, but lacked rum, I thought. Banks was good, and gave us a lot of info about the island as we made our way to each stop. The first was a souvenir spot (they weren't pushy at all), next was a light house (I thought we would climb it and see a cool view but it wasn’t like that). After that is the Cliff Hanger bar right next to the light house for rum tasting. This was the coolest part because you get to see where the Caribbean Sea meets the Atlantic Ocean. The last stop was the “private” beach (I thought we would have the entire beach to our group but there were other tourists there). It wasn’t as crowded as the beach in the Bahamas though, and they gave us chairs with umbrellas. Debarkation Day: The night before we arrived in Fort Lauderdale, we had the option to carry off our own luggage or you could put it out by 11pm and have the crew take it off for you. We decided to take our own luggage off, and I was amazed with how smoothly it went. We left our room at 7:30am and were in an uber to the airport by 8am. Entertainment: The shows were a welcome aboard show, 88 keys, America Rocks, and Flick. I thought the welcome show and 88 Keys was ok. America Rocks was good, and Flick was my favorite. They also did Love and Marriage, Quest, a mega deck party, an all white party and there were two comedians who were funny. The nightclub- Vibe was a lot of fun. I also thought they would do more at night on the decks. **I would highly recommend this trip to people in your 20s who are on a budget looking to travel and have a good time. It wasn't overly priced, and I felt we got what we paid for. Carnival's tag line is "Choose Fun," and they definitely mean that. Read Less
Sail Date November 2019
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell ... Read More
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell was bad at times and in certain spots one time it was horrible and I almost threw up on deck 4 passing through. Our room air conditioning worked good and room didn't smell. Loved Half Moon Cay beach as it was nicest beach I have been to beside Bermuda, so blue and soft sand like powder. Very relaxing. Amber Cove pool and Port was very nice. Grand Turk was a nice Island to ride around on golf cart butnwqs surprised at how rocky the beach was in the water hard to walk in water and had to be careful. The ship was a nice size and the cruise Director Simon was the best of any cruise I've been on. Other cruise lines we never even saw cruise director. Simon was in the middle of it all having a gtrat time along with us. Lovely Jubly!!!! Read Less
Sail Date September 2019
We chose this cruise for our ten year anniversary trip. We liked the itinerary and the six days worked well for our schedule. We flew into Ft. Lauderdale the day prior and stayed at the Renaissance Hotel. We have stayed here before ... Read More
We chose this cruise for our ten year anniversary trip. We liked the itinerary and the six days worked well for our schedule. We flew into Ft. Lauderdale the day prior and stayed at the Renaissance Hotel. We have stayed here before cruises in the past. It’s a nice clean hotel and is right at the entrance to the port so it’s a very short taxi ride. We left the hotel around noon and were on the ship within about 30 minutes. Smooth embarkation. We are not the type to be the first people on board the ship and I think this helps as we have not waited in lines for the last several cruises. Half Moon Cay was our favorite stop. We slept in and hopped on a tender after the crowds died down. This beach is beautiful. We found two chairs pretty easily and spent a few hours in the water. The water is crystal clear and the beach is some of the nicest sand you will find. Carnival has done a great job with this island. The one big complaint is getting back on the ship. We went back to the tender about an hour and a half before the all aboard time and found an extremely long line. We waited in line for well over an hour before getting onto a tender. I know there’s only so many tenders, but standing in the blaring sun for that long is a real downer after a great day. Carnival needs to at least put up some shades along the long path people line up on. Next stop was Amber Cove. We booked the Terracross Off-road Adventure through Carnival. Melvin our tour guide did a great job and this was an enjoyable excursion. We are experienced off-roaders and I will admit there was times it was a little annoying when stuck behind a first timer. But I knew that from reading the reviews. I give this excursion 4 out of 5 stars. One thing to note at this stop is that it didn’t seem like there was anything to walk to other than the typical cruise shops. Last port was Grand Turk. We had been to this port once in the past and was aware of the decent beach and areas right off the ship. We booked a cabana through Carnival at the Margaritaville pool. This was a nice relaxing day. The cabana was nice with cold A/C and a comfortable couch. Service was good and the food and drinks were just ok. Typical of these type of places. We had late dining, which we prefer. The only issue is that you miss most of the shows. We don’t mind as we don’t really care to go to them anyway. Our waiters were the best we’ve ever had. We absolutely loved the layout of this ship and what it had to offer. By far our favorite yet. We spent a lot of time on deck 5 and found ourselves in the Redfrog Pub often. Naomi is an amazing acoustic performer, and she is often in there performing. This cruise had an interesting crowd for some reason. We have been on several Carnival cruises and expect to see all different classes on board. This cruise was particularly low. I can’t quite figure it out. I know Carnival has no control over who pays to take their cruises. There was several occasions where my time was disturbed by disrespectful people. There was a very loud cabin above us. It sounded like they were letting their kid jump off the bed repeatedly. A couple nights this continued after midnight. Then there was a cabin two doors down from us. They partied in their cabin with loud music and numerous people several nights. I’ve never understood partying in a small balcony cabin. There is so many places on a ship that you could have completely to yourself if that’s what you’re looking for. I saw security there at least once, and that was nice to see actually. I have also never smelled so much marijuana on a cruise. We have smelled it on probably every cruise we have ever taken, but this seemed to be everywhere. Then there was the announcements. We love to sleep in on our cruises. Especially when we get the chance to leave our son at home. I don’t think sleeping until 10am is unreasonable on a vacation. For some reason the cruise director, Simon, loved to make announcements at 9am. Although they are in the hallway, they are impossible to sleep through. Carnival loves using their loudspeakers. It’s often to tell you something that 90% of the cruisers don’t care about. On night 3 or 4 we were woken by two announcements about ten minutes apart over the loudspeakers in the hallway at 4am. They were announcing a persons name and asking he call guest services. Then about fifteen minutes later they did it again two more times. This time they blasted it through the speakers in every room in the ship. I can only imagine these poor people that had kids sleeping. I understand someone was probably worried about someone, but come on Carnival. This is unacceptable. We all know the guy is passed out drunk somewhere or is in someone else’s room having fun. There was no reason for this. Overall all, I had some serious disappointments with this trip but we still had a great time. This was our 10th cruise. 8 on Carnival, 2 on Princess. We are at a point that we intend on cruising twice a year, as we did this year. Unfortunately, I need a break from Carnival. I was really looking forward to getting that platinum status in the next few years. I’m afraid my wife is set on being religious Princess cruisers after this. We shall see, perhaps we return down the road. Read Less
Sail Date July 2019
I was visiting the gym every day 1-There was no instructor to expelling who to operate the machines and the spa manager offered me guide for 85 $ special 2- many machines was covered with dust , specially the running machine and I ... Read More
I was visiting the gym every day 1-There was no instructor to expelling who to operate the machines and the spa manager offered me guide for 85 $ special 2- many machines was covered with dust , specially the running machine and I wrote my name on the first day and the name stayed there 3- the out side windows was not clean from the first day I informed the spa manager and the guest service but nothing was done, on private talks with staff the impression is that there is short of cleaning workers , but the most important is that if a guest will operate the machine not in a write way he can have a health problem like what happened to me pain in the shoulder till now 4- the entertainment team is not professionals and almost every night there is on main board 10 floor films not dancing like a real Caribbean cruise , it’s good for families and old people 5- the security also not so professional and by mistake my wife left the ship with my card and they did not want to let her back onboard and I got her card 6- I stayed in room 1287 Read Less
Sail Date April 2019
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. ... Read More
We chose this cruise because it was a well talked about and loved cruise by many on Social Media. I have cruised out of Port of Miami in the past. The embarkation was very smooth. Arrived at port early due to early transportation drop off. Was on the ship by 10:52am. Cruise director MarQ was good, but not the best I've seen. The ship was decent, could have been cleaner. The service was great in all areas except housekeeping. Major issue was the shower. There was a huge drainage issue creating a puddle whenever you showered. Everyday there were different issues, but we managed. The shows and bands were great. All other activities were just as Carnival promised FUN! Dining was great but after several cruises I am bored with The American Table Theme. I always like to try new items. Overall we had a great time. We are cruising on the Magic again In January 2020. Read Less
Sail Date January 2019
Our first cruise was on Carnival Magic. Even though I have nothing to compare it to, it has set the standard on what I will expect. We chose this cruise because it fit in my work schedule and was a good price. With 5 in my family we ... Read More
Our first cruise was on Carnival Magic. Even though I have nothing to compare it to, it has set the standard on what I will expect. We chose this cruise because it fit in my work schedule and was a good price. With 5 in my family we were on deck 1 with an ocean view room. The room seemed small at first with all of our luggage out, but after everything was put away it fit is nicely. The steward met us shortly after to introduce himself and find out about the family. From that point on he called us all by our names. He left towel animals for us each day, which the kids loved. We ate at the steakhouse on the first night, which was great. Not many took advantage of the free bottle of wine. Service and food was great. The fun started right away, the sail away party was in full swing after the safety briefing. The CD, MarQ, was constantly full of energy and seemed like he had clones because he was all over the ship hosting events and keeping everyone smiling. The shore excursions were fun, and let us experience new things. One of ours lasted a little long and the ship waited for us to return shortly a problem. Everything on the ship was well kept, everything was always cleaned even if it seemed like it didn't. I did notice that they emptied and cleaned the pools every night. We really enjoyed the movies at night on the lido, catching at least one a night. Read Less
Sail Date December 2018
We went on this cruise for our honeymoon and had an amazing time!! This was our first cruise ever and I’m so glad we chose this ship! Embarkation and debarkation were so easy and hassle free. Got on and off the ship very quickly and with ... Read More
We went on this cruise for our honeymoon and had an amazing time!! This was our first cruise ever and I’m so glad we chose this ship! Embarkation and debarkation were so easy and hassle free. Got on and off the ship very quickly and with no problems. The food was AWESOME and all the staff were incredibly friendly and kind. Guys burgers, smokehouse and Mongolian wok were our favorites... out of this world good!!! Our servers in the dining room and staff that made up our room... very personable and such great people!! Our ports & excursions were a blast. Only thing that lacked was the comedy club... wasn’t as funny as we would have liked but wouldn’t defer us from sailing on this ship again. Cruise director MarQ was super nice, funny and made the cruise sooo much fun!! We had extremely beautiful weather and no rough water which made for smooth sailing throughout the whole week! I would definitely recommend this cruise ship! Read Less
Sail Date December 2018
I chose this cruise because of the 4 different ports and because it fell withing my birthday. I really loved amber cove because it had a pool and bar as well as activities and zip lining. I don't have much to say about st ... Read More
I chose this cruise because of the 4 different ports and because it fell withing my birthday. I really loved amber cove because it had a pool and bar as well as activities and zip lining. I don't have much to say about st Thomas.really a bore if you don't have excursions. Puerto Rico is my culture so it was great to see San Juan as a tourist, i had some traditional Puerto rican food and piraguas. My birthday was spent at grand Turk with the most beautiful beach view of the ships, Margarita and an awesome DJ. I would def book another cruise in December because of the Christmas theme most of all. I took my 15 month old which caused me to be extremely tired by the time nightlife rolled around. There is NOTHING to do for under 2 year olds at all not even a swimming pool so I will not be cruising again until he is 2. just a heads up parents! Food was amazing and so was our steward and even for being on deck 1 everything was greatly accessible. Cruise director MarQ was amazing!!!!! Activities were all fun and family friendly. Great dining and a host of different foods. Unbelievably affordable for the 5 of us. Read Less
Sail Date December 2018
Please do not buy Faster to the Fun on the Carnival ships....got on fast, room was not ready, luggage not time either. Got off the ship ok, but almost 50 minutes getting my luggage. Got stuck in a elevator also for 10 minutes before they ... Read More
Please do not buy Faster to the Fun on the Carnival ships....got on fast, room was not ready, luggage not time either. Got off the ship ok, but almost 50 minutes getting my luggage. Got stuck in a elevator also for 10 minutes before they fixed it. Also got sick on the pizza there, do not get the pizza. Had to change ports, due to trying to find a boat in distress, no problem for me on that one, but we had to go to another port not scheduled, Nassau which is not my favorite port at all. The cabin was very clean, cabin steward was great, loved my balcony room, however they must have skipped cleaning the chairs on the balcony as I had to clean them myself. I always take wipes with me and of course never forget the Lysol. Entertainment was great ! Cruise director Malcom was the best too. Went to St. Thomas, did the party boat excursion, skip this one for sure, spent more time on the water picking up people from another boat then we did at the beach and the guide did not point out only one thing, Blackbeard castle and that was it. The beach was small. Not good. Did the rain forest in Puerto Rico was WONDERFUL....I highly recommend it. Tour guide Alex was wonderful too. Read Less
Sail Date November 2018
We chose this cruise because we wanted some place warm. We loved the staff in the dining room immensely. They went above and beyond to make our cruise so very enjoyable. Roxani Sanchez Cervantes, I Made Sudita, and Christian Salazar were ... Read More
We chose this cruise because we wanted some place warm. We loved the staff in the dining room immensely. They went above and beyond to make our cruise so very enjoyable. Roxani Sanchez Cervantes, I Made Sudita, and Christian Salazar were our main servers. We also had Dwiputra and Joseph who were awesome. They gave us superior service and made us feel like family. Malcolm the cruise director was awesome also. I am not sure when he slept because he was always out and about. The entertainment was great! We went to the show to hear the music every night. All of the food at all of the locations was delicious. We loved sitting in our chairs on our balcony as we were sailing. We liked the map and the route we could watch on the TV with speed info. We enjoyed the shopping at our ports and especially liked walking all over San Juan, Puerto Rico to soak up some of the history there. Read Less
Sail Date November 2018
We did a back to back Cruise leaving on 4th Aug If long queues for food, overcrowded swimming pools, woeful organisation, rude staff, and constant sales pitches are you thing, then carnival magic is for you Let’s start with ... Read More
We did a back to back Cruise leaving on 4th Aug If long queues for food, overcrowded swimming pools, woeful organisation, rude staff, and constant sales pitches are you thing, then carnival magic is for you Let’s start with food.... the minimum amount of time we’ve had to wait in line for the breakfast buffet was 30 minutes. Yes 30 minutes for a lousy piece of bacon and undercooked sausage. This is solely down to the woeful organisation and layout of the food selection. (I.e only one dish of bacon, pancakes out at a time meaning waits every time they are replenished). Other far bigger ships manage the buffet sections with far greater efficiency, and when fed back to the buffet supervisor, the standard carnival ‘we don’t give a crap’ response was given. The seated restaurants are much better however stop serving breakfast at 10am meaning you have a choice between decent food and a lay in. When evening food has been served in the restaurants, the quality of service has been average at best. I believe this is largely down to the mandatory gratuity scheme that carnival run ...( in other words passengers tips that are automatically charged to their cabins are used to subsidise their lousy wages) meaning the restaurant staff effectively have no incentive to offer the fantastic service we have experienced with other cruise lines. On three occasions bread was not been served until the main course, and on a further four occasions we had to sent food back due to it arriving at our table cold. On the ‘formal’ nights, and I use the word formal very loosely the seated restaurants are also chaotic (the restaurants still allow those in beachwear to sit alongside those who followed the dress code). On both occasions we were given a buzzer and informed there was a 40 minute wait .... again this is clearly a ploy to drive people to the bar / casino. When we were finally permitted to enter the restaurant, it was 50% empty with numerous tables sitting empty. We counted 10 tables in our vicinity that were empty for 15 minutes despite the huge queues outside..... again this is down to pure and simple woeful organisation. After flagging this to management a simple nonchalant shrug was given with clearly no desire whatsoever for things to neither change nor improve. Moving on to the ship.... like most big cruise ships, it is adequately equipped with many facilities and the cabin comfort and size was comparable with other cruise lines. What isn’t compatible however is the sheer volume of passengers carnival have dumped into on place at one time. There are literally queues for everything, not just the food queues mentioned above, but everything.... shows, bingo, toilets, you name it, there’s a queue. Beyond this, for some inexplicable reason, there are only 2 swimming pools on board. Yes there are hot tubs, and there are the water slides, but if laying by the pool and dipping in to cool down is your thing, then The Carnival Magic is not for you. The pools are both very small and throughout the day are literally standing room only.... in fact that is an understatement, you are more like a tin of sardines standing shoulder to shoulder with other guests due to their being nowhere to move. Other similar sized ships have 4 or 5 pools which are much more adequate Grand Turk - given the short pier at Grand Turk, only one small gangway was available at the front of the ship... No bright spark at carnival had foreseen that up to 6000 people exiting the boat at the same time down one single staircase might not be the best idea. . cue absolute chaos and downright dangerous activity. For 40 minutes we were wedged in on a staircase from all angles, children were crying, the elderly had no place to rest, and even myself as a fit young male struggled to breath at times. People got very heated at the officers waiting at the gangway, only to once again be greeted by the standard nonchalant carnival shrug. Escalations - thorough the trip, we raised several bits of feedback with ‘management’, eventually going to the front desk. Lloyd in the northern lights restaurant was useless, the chap in the Lido buffet no better. As for Joseph from Haiti on the front desk, it would’ve been more helpful to have spoken to a dog. Our case eventually got escalated to Joseph Ballesteros a ‘supervisor’ who promised to resolve our issue and update us accordingly. If you count doing precisely nothing as resolution, then he did a tremendous job. 48 hours after being promised a response, we still hadn’t heard a thing meaning we then had to once again chase up the useless front desk. Eventually we spoke to Ana one of the managers at guest services who was somewhat more helpful. Despite this we were promised a letter with a case number so that we could pick up our issues when we got back home. Naturally in true Carnival fashion this didn’t arrive ... we then had to queue for over 90 minutes to talk to Guest Services (we’d given up calling after spending 60 minutes on hold) Other points; The constant ‘ding ding’ announcements..... these just get incredibly annoying especially given that on most places on the ship you have absolutely no idea what the person is saying. 99% of the time these are just a lame sales pitch. The casino - several of the ‘grabbing’ machines were not replenished between cruises giving the false impression that prizes had actually been won that voyage. (Ie slots for $2500 were left empty suggesting the prize had been won). At best this is misleading, at worst, downright fraudulent. Lemonade dispensers - it’s amazing how the ‘pressure keeps going’ on the free dispensers, but there’s no such issues with the paid for drinks. Tour in Belize - turned up at 9:30 as stated. We were told to be seated until tour was called. We waited 15 minutes and were then told the tour had been already called prior to us arriving. This resulted in us arriving late to the tour and nearly missing the coach. Smoking - whilst I appreciate the need for certain smoking areas, it is incomprehensible for this to be permitted inside the ship like in the Casino. As an asthmatic, I find this deeply off putting and grossly offensive. 90 minute queue to speak to guest services on the final sea day... but only 3 out of the 5 counters were manned. Was assured a response to the complaint via letter but still not received - so far been stuck in the call queue for over an hour as the queue for the reception desk is still around 90 minutes! Woken up by hoovering on 3 occasions after midnight Disembarkation a farce. Guest services had told us coach was at 9:30 to the airport so we organised early disembarkation luggage tags which stated disembarkation between 8:15 and 9am. Got to 9:40 before our tags were even called to disembark, but by this point we had been informed that the airport coaches are ongoing meaning that once again, incorrect info had been given by guest services. In summary - you’d get better Customer Service in prison than you do on the Carnival Magic. Even when things go wrong there is absolutely 0 appetite to put things right. The fact the queue for Guest Services was 90 minutes throughout the final day absolutely exemplify the apathy in which Carnival treat their customers. Never ever again will I be stepping on a Carnival ship. And now for the good points; The Cruise Director Cookie is excellent and an excellent host. Sadly the rest of the ‘fun squad’ are not so excellent. In fact I’ve seen better hosts at McDonalds. The Shows have been good and some really great talent on show from the theatre productions. The comedy club was excellent, and Manny oliviera in particular was hilarious. The host on the other hand was woeful and clearly way out of her depth at this level. The ports of call were excellent and all beautiful in their own unique way. Read Less
Sail Date August 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
Sail Date July 2018
We choose this cruise because our first carnival freedom cruise was awesome...but this one was different. The paid WiFi did not work at all, the food was ok, but the sides were not hot at all! What happened to Mac n cheese, mashed ... Read More
We choose this cruise because our first carnival freedom cruise was awesome...but this one was different. The paid WiFi did not work at all, the food was ok, but the sides were not hot at all! What happened to Mac n cheese, mashed potatoes, broccoli, cauliflower, good yeast rolls, sweet potatoes, asparagus, and the list goes on!?! The meats were very good, just didn’t have good things to go with them..and a lot of people agree with me! And last the unwanted gratuity...like me and my wife being charged for 60 bucks worth of tips for a couples message!?! Really!? After paying 100 a piece!?! Whoe! Just whoe! I think we may try royal Carribean next time. Oh and another one! We were suppose to get a cruise credit for getting this cruise wayyyyy in advance, and when we asked for it at the desk, they said it was cancelled because we “upgraded” and spent more money.....how does that happen I’ll never know!?! Read Less
Sail Date July 2018
We had a really great time on our recent cruise. I'm sure I'll miss a lot of things, but in my review I hope to highlight the main highlights and the few lowlights. The highlights: 1. Our room. We were in 12011, a ... Read More
We had a really great time on our recent cruise. I'm sure I'll miss a lot of things, but in my review I hope to highlight the main highlights and the few lowlights. The highlights: 1. Our room. We were in 12011, a spa-level balcony room. The room was nice and clean (many thanks to our most excellent room steward Kristian). We enjoyed being surrounded by the quiet spa activities. Absolutely no unwelcome noises. It was also really nice to be able to use the sauna, hot tub, gym, and large showers right around the corner. The latter help to make the evening dinner prep most efficient with easy access to another shower. 2. Cruise director. Jonathan "Cookie" Adams was an amazing host. Funny, warm, well-spoken, and, in the couple of instances where we interacted with him in a more private setting, he came across as a top-notch human being. He is the total package. I wouldn't be surprised to see him in Hollywood some day soon. If you're choosing between two cruises and one of them has Cookie as the CD, go with Cookie! The other member of the Fun Squad (i.e., entertainment staff) were really good too. 3. Southern Lights Dining room. We really enjoyed our regular 8:15PM dinner. Our waiters I Made, Jenkins, and I Putu were amazing... Hard-working, courteous and prompt. The maître d, "007" (the guy legit called himself "007"), couldn't have done a better job. 4. Tacos and Burgers. The tacos and burgers on the Lido deck in the afternoon were really good. I wish they alter the hours of the tacos a little so that we would have had more chances to get them on days when we were at port. 5. Alchemy Bar & Cheers Package. The rate for the Cheers package was $52 per person per day. It included up to 15 alcoholic beverages and unlimited non-alcoholic beverages (sodas, coffee, water, etc). The Alchemy Bar served up amazing cocktails @ $11 each. So if you think you can take down 5 per day, then the Cheers package is a good idea. Shout out to the Alchemy Bar staff (Nathan, Raunak, Natalya & Ivan) - awesome job and hope to see you guys again. 6. Overall cleanliness and appeal of the ship. Imagine 4,000+ people having a week-long party at your house. Man, if that happened at my house, then I'd just take a bulldozer to it because it would be ruined forever. Well, Magic... Not like that at all. The crew work like ninjas all the time to keep it nice and clean so that the party can go on without a hitch. 7. Room service. Being able to request fresh coffee and a little food to be delivered (at no additional cost) every morning was clutch. The lowlights: 1. Cucina del Capitano. We paid extra to eat at the Italian restaurant on our last night. Mistake. The entire restaurant had an awful vibration, presumably due to its location on the ship, and the food was not as good as the Southern Lights dining room. 2. Waterfalls of Damajagua in the Dominican Republic. We think they waaaaay overbooked that excursion because we spent about a quarter or our time in line at the top of the hill waiting in line to get into the water. This excursion would have been great if we got what we paid for. 3. Dearth of pools and hot tubs. We felt like there should be another pool on the ship. All of the pools were always full of kids. It would have been nice to have another one for adults in the serenity area. Friends of ours had a room on the sixth floor (#6338) and didn't like that the hot tub on the fifth floor right under their balcony was usually full of noisy people. Read Less
Sail Date May 2018
food was very average, Jonathan in the piano bar was good, comics in the punchliner were good other singers not as good. jiamie in the alchemy and kensly in the red frog tavern were good servers. cabin stewarts were average had to ask for ... Read More
food was very average, Jonathan in the piano bar was good, comics in the punchliner were good other singers not as good. jiamie in the alchemy and kensly in the red frog tavern were good servers. cabin stewarts were average had to ask for ice 3 of 7 days . the ship looks very tired. main dining room food was sub par, prime rib was very tough, the chicken 1st night was burnt ask for a new 1 burnt also. bread was stale pork chop very tough. they now charge for room service after 10. room service menu is very limited unless you want to pay for it.ports were about what you expect shopping in port area same stuff as any other port. cabin 1277 has piping or something running under the floor that bangs every 5-10 minutes hallways smelled moldy / sewer bed was crappy, hole in the middle with a poor comfortable Read Less
Sail Date May 2018
Carnival's new policy of not letting you bring a drink into the back pool was terrible. It was okay for a family to have their baby have a crapped in diaper, but we can't have a beer in the pool??? WTH? Now that kids are ... Read More
Carnival's new policy of not letting you bring a drink into the back pool was terrible. It was okay for a family to have their baby have a crapped in diaper, but we can't have a beer in the pool??? WTH? Now that kids are allowed in the back pool, there was a constant barrage of shrieks from kids screaming at the top of their lungs. With each screech you could look at the faces of people trying to relax, and their reaction was the same as if someone was dragging their nails across a blackboard. This was when the middle pool wasn't crowded, just people wanting to be in the back pool. Also, no cool music at the back pool, just some low rent jazz. Also, the entire casino was smoking allowed. For the first cruise ever, I didn't play a single game in the casino. This also wafted into the areas in the atrium, so Carnival isn't worried about poisoning their customers. Food was better than on previous cruises, but we were never able to get a second portion like on all of our previous Carnival cruises. Read Less
Sail Date May 2018
We have been on the Magic 4 times and also have cruised on other Carnival ships multiple times and we believe the Magic (and all the Dream Class) are the best they offer. Certainly better than the only slightly large Vista class. ... Read More
We have been on the Magic 4 times and also have cruised on other Carnival ships multiple times and we believe the Magic (and all the Dream Class) are the best they offer. Certainly better than the only slightly large Vista class. Embarkation at Port Canaveral is always a smooth process. We live here so that helps, but the employees are helpful and friendly and the process is always smooth. The Ship itself is the perfect size, similar to all of Carnival ships, so if you have been others learning this one is not so difficult. Carnival food is in out opinion always mediocre at best , if we cruised on Carnival for food, we would pass. (and often do and go Princess ) Its rare we eat in the MDR more than once or twice per cruise, preferring Steak house and Italian along with Lido. NO sports Bar,m its sort of combined with the Casino Bar, bit of a let down for sports fans, but the casino is big and well laid out. Entertainment, if you sail with carnival often you have seen it all, if not its treat, they do a very good job, but the shows do not change often, so keep that in mind. Ports are ports, seen one seen them all. Embark and debark at port is always smooth Read Less
Sail Date May 2018
One of their ships we haven't been on and close to home...been on sister ships. This was I believe our 27th on a Carnival cruise ship. This was our 54th cruise...Food was very good...had lobster twice on a 7 night cruise! Great ... Read More
One of their ships we haven't been on and close to home...been on sister ships. This was I believe our 27th on a Carnival cruise ship. This was our 54th cruise...Food was very good...had lobster twice on a 7 night cruise! Great attentive dining server who ALWAYS addressed us by name..something I think Carnival exceeds expectations! We have been on a 16 night transatlantic cruise, same dining table nightly, and never...did our waiter call us by name or even pull out the dining chair! And...surprisingly, never had lobster once! And it is considered an upscale cruise line! Carnival has many places to have something to eat without any extra charges. Although, we think their steak houses are the best at sea...Always an enjoyable delicious dinner..well worth the small up charge...Generally it is 2 to 1 1/2 hrs dining experience. Outstanding service, as usual.. I always shutter when people make derogatory remarks about Carnival,,We travel on several different cruise lines...I will say...Carnival's dress code has declined to NCL'S dress code. Too bad... Read Less
Sail Date February 2018
We wanted to try a larger ship. We had been to these ports before and wanted to back again. The water in Grand Turk and St. John was amazing. Beautiful ship and great staff! Plenty of activities to do on the ship on sea days. This is ... Read More
We wanted to try a larger ship. We had been to these ports before and wanted to back again. The water in Grand Turk and St. John was amazing. Beautiful ship and great staff! Plenty of activities to do on the ship on sea days. This is our third cruise and Carnival Magic was the largest ship we had been on, great ship. Dr. E was an amazing Cruise director and kept everyone entertained nightly. Whether it was singing first thing in the morning to make sure your day started out great or performing Motown in the Atrium after dinner. The staff was great, especially Sawitree, our room steward. She was very friendly and kept our room spotless. We had two great waiter, Devy and BB. Both were entertaining and tons of fun. Formal night had lobster and prime rib on the menu. Love it! Already have another booked for next year. Read Less
Sail Date February 2018
Even though I recd an email letting me know I was invited to the Meet and Mingle. I never recd an invite on the Cruise. I was told to be on the lookout for the invite and it never came. As a family cruise vacation with 26 people we ... Read More
Even though I recd an email letting me know I was invited to the Meet and Mingle. I never recd an invite on the Cruise. I was told to be on the lookout for the invite and it never came. As a family cruise vacation with 26 people we really enjoyed this cruise. The Director of Entertaintment THE REV was excellent. He deserves 5 stars in everything he and his group of entertaintment performed. My group agreed the food at Dinner in the Main Rooms were not favorable at all. Next time I will be trying the Lido for DINNER. Seabrunch was excellent and lunch as always was a great success. The ship itself is FUN FUN. My group consisted from infant to my 79 years old mom. The ship had fun for all ages. The ports were OK, Costa Maya was a disappointment, will not return there. Room Steward was excellent. Leslie!! Read Less
Sail Date November 2017
From the beginning of the cruise we were greeted and made well to be at home. My stateroom steward AGUS made sure we had all the things we need when ever we called. I enjoyed that he learned all our names. His team was fabulous with ... Read More
From the beginning of the cruise we were greeted and made well to be at home. My stateroom steward AGUS made sure we had all the things we need when ever we called. I enjoyed that he learned all our names. His team was fabulous with keeping the rooms on point. I was super impressed with FLICK the show. It was totally live awesomeness. The cruise Director Dr. E has tons of energy. He made all the events he was in funny, watchable and want to participate with him and the crew. This year I participated in the trivia and shows. It was delightful. Some of the trivia I did not agree with the answers but it was indeed fun and a learning experience. The service on the Lido deck was impeccable. Everyone was friendly, the food was top notch and the wide variety of choices blew me away each time I get upon a carnival cruise ship. I stayed on the ship so I could not comment on the ports and shore excursions. The clue game was awesome, I just could never to get the places on time and ended up having to ask people who where standing around in the areas what was the clue. That was totally a fun game. I attended a few of Mr. boddy's dance classes. I learn a bit of Latin dancing. For dinner I could not get use to the late night dinning of 8:15pm I disliked it because the major events that was happening on the ship was going on when I had dinning hour. I missed out on many deck 10 events that were for everyone. My servers were super fantastic they were Nova, Iwannva, and I Made. They worked their butts off. Definitely a delight every evening. They carried on conversation like they knew us for years. Very attentive. I appreciate all them and their hard work. The Cucina del Capitano should be advertised more. The food was delightful. I appreciated Melissa for giving more information about the restaurant. I truly enjoyed dinning in there. My next time on the magic I going to make it a point to have at least 2 nights there. Guys the food is in abundance. Large portions. I could not eat it all. I tried to get some of my leftovers reheated but I was told by guess services that they did not reheat food. we were celebrating my mom's birthday and they brought her out a cake and all. It was too special. For the morning that they had stretching at 7 a.m. It was totally a delight.. after all the dancing at night a good early morning stretch of muscles did just the good feeling in the muscles. Overall I have few concerns that bothered me, so I'd definitely go again on the Carnival Magic. Oh word for everyone, don't pack so much. It seems you leave with more than you took any. might want to bring a suitcase that just completely empty for trinkets and tools and gifts you may bring back from your trip. Read Less
Sail Date November 2017
This was our 3rd cruise with Carnival and each one was a different ship. The ship was well maintained, every port stop they were constantly cleaning and performing maintenance. Our cabin was well maintained, we even asked our room ... Read More
This was our 3rd cruise with Carnival and each one was a different ship. The ship was well maintained, every port stop they were constantly cleaning and performing maintenance. Our cabin was well maintained, we even asked our room steward to tighten the screws on the ladder for our son to get into his bunk and he was glad to take care of it. Staff was very friendly and helpful towards us. Staff at Camp Ocean was amazing and our son loved going, they knew his name and quickly figured out his likes and dislikes. The dining room staff was great the first and third night we went in there. The second night we were made to feel like we were an inconvenience and service was extremely slow, so we asked to be seated in the same waiters area as the first night. The team called us by name and remembered our son as well by name. The entertainment team was very talented and professional. There is a lot of passion for what they do. They were super nice when we would see them around on the boat in other areas as well. Food was ok on the buffet and in the dining room, most did not have much flavor, we do understand that different people like different amounts of seasoning and they did the best that they could when they are cooking for so many people. Lots of choices, just need more flavor. Overall a good time was had by all of us and we will cruise with Carnival again! Read Less
Sail Date November 2017
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 4.0
Family 4.5 4.0
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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