491 Carnival Magic Caribbean - Eastern Cruise Reviews

For us, this is our 8th cruise, third w/ Carnival. We booked a balcony on the spa deck for $980/person back in January that included spa access (lounge/hot tub/ oriental steam/ eucalyptus steam/ heated lounge chairs) for an extra $145- ... Read More
For us, this is our 8th cruise, third w/ Carnival. We booked a balcony on the spa deck for $980/person back in January that included spa access (lounge/hot tub/ oriental steam/ eucalyptus steam/ heated lounge chairs) for an extra $145- well worth it to us as we used it every morning. Ship- The Magic, for being only 8 years old looks in pretty rough shape. Lots of rust on the exterior, especially at the water line and throughout there were signs of wear. Lots of missing tiles in the spas 12th floor hot tub, large rust spot on our interior window and they definitely went ALL IN on the color green for the interior...wow!! Probably the ugliest ship we've ever sailed on. Windows in the dining room and throughout the ship were dirty and in need of cleaning. Never seen this issue on any other cruise we've been on. Departure- No issues getting on board, got processed quickly and baggage was delivered by 2pm. Dining Staff- We had 6pm in Northern Lights dining, did the buffet on Thanksgiving as we didnt want to dress up for second formal night and went to the steakhouse once. Its the service that really makes a difference, though, isn't it? That makes a cruise feel special if we are treated special at chow time. Our staff was ok, not the best, not energetic or happy but also did do their job competently and that is just the roll of the dice...whether you get a fantastic group or terrible ones or somewhere in between. Room Staff- Room was cleaned and kept up and had little interaction w/ our steward, which is fine. Food- I thought the food was some of the best we have ever had. I do feel that generally, Carnival Cruises have the best food. My only knock were the fruits- cantaloupe, grapefruit, strawberries, pineapple, oranges, apples all of it was poor. The menus were very strong w/ lots of options and my daughter fell in love w/ the Indian vegetarian dishes. Entertainment- I felt the after dinner, main stage group was a bit below average with only the one Rock & Roll show being competent. The lounge acts were fantastic, we especially loved the 3 violinists and bought their CD. Casino- We usually spend a good amount of time gambling but due to the smoking allowed in the casino, we rarely went. Maybe 30% of our normal amount. Ports- Loved the itinerary but was VERY disappointed that our power snorkel in Grand Turk did not go the wall, which is the only reason we booked it. Still fighting w/ Carnival over that one. Disembarkation- Does anyone ever have a smooth one? We're all unhappy to leave, we're getting up waaay too early, and no one knows what is going on. Read Less
Sail Date November 2019
We went with my life long friend, who is an avid repeat cruiser, since this was our first cruise. Overall, the trip was fantastic. Only issue we had was with some punk teenagers - that apparently were left to run wild and had NO MANNERS. ... Read More
We went with my life long friend, who is an avid repeat cruiser, since this was our first cruise. Overall, the trip was fantastic. Only issue we had was with some punk teenagers - that apparently were left to run wild and had NO MANNERS. We enjoyed the cruise so much that I've already booked 2 for 2020. All the food we had from the buffet, Guys Burgers, Blue Iguana Cantina, to the MDR, to Cucina, to the Steakhouse was so super yummy. My room steward was ok, nothing spectacular. Our room 7367 was in a fantastic location between the mid and aft elevators. Met some amazing people, St. Maarten was our favorite port. Really disappointed in Grand Turk. The coffee bar staff was amazing! After the first day they knew my coffee drink perfectly and always remembered it. The casino and staff were great! The wait staff, especially Nelson, were all wonderful. Read Less
Sail Date November 2019
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who ... Read More
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who claimed to have special privileges based on Loyalty Program of the Cruise Line. Guest Services staff, seems to be unable to deal with issues related to Loyalty Program protocols. They have four staff people (during rush time) for Blue, Red and Gold passengers; and only One Staff person to handle Platinum, Diamond and Rush to Fun (who are mostly inexperienced cruisers with lots of questions and problems. Holding that line for long period of times. Toilets malfunction in our stateroom for day one. Finally we had a flooded bathroom. Corridors were dirty. Food -same one-as in every ship. Salads were stales and moldy. Embarkation as disembarkation (it happened again) was a nightmare. Felt like corralled cattle by the elevators. Wonder why we continue to booked with them. Well, not every ship is the same. Just bad luck this time. Bazinga! Read Less
Sail Date November 2019
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort ... Read More
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort Lauderdale: The Tranqulio Pros: affordable, uber ride away from the airport and cruise port, walking distance to the downtown area and the beach, friendly staff Cons: room was small and felt more like an Air BnB, no phone in the room to call down to the front desk, body wash and shampoo are all in one (no separate conditioner), have to turn in your room key or you’ll get charged $25 **If you’re just staying for one night, I’d recommend. Embarkation Day: we arrived at the cruise terminal by 12pm. At first, it was frustrating figuring out where to take our luggage (we were directed to the front of the line) and had to basically walk through people to get to the right spot. However, once we found out where to drop our luggage and got in line, it was all good. The check in process went very smoothly- they scanned our boarding passes, we went through security and were on the ship by 1pm. We were supposed to leave at 3:30pm but didn't head out until 4:30pm. That night, it was very rocky and A LOT of people complained about being sea sick (probably because the captain had to travel faster so we could make it on time to the Bahamas the next day). **Take dramamine just in case- you never know if you'll have to use it. Ship and service: the main areas are clean, certain staff were friendly (we loved Tuty at the Magic Lobby bar), and our stateroom attendant (Yusep) was nice. He wrote "Happy Birthday" on our one mirror for my boyfriends birthday. I didn't request this, so thought that was a sweet gesture. The bartenders at the Red Frog Pub were not friendly and somewhat rude on our second day at sea. A women complained her beer was warm because the glass had just come out of the dishwasher, and he told her there was nothing he could do about it and walked away. I'm not sure why he just didn't give her a new one? Our waiter- Tulus was just ok. He didn't do anything that stood out to me. The lines for the Lido Marketplace are long like other reviews say, but I didn't think it took up too much of our time. It was also very easy for us to find a spot to eat, and I liked how they had booths in the buffet area. Food: I was disappointed with the food in the main dining room (MDR). The breakfast buffet food wasn't great either. However, I really enjoyed Guy's burgers, the Mexican stand, the pizza place and the deli section (all included). Ice cream was good but the dessert selection (specifically in the MDR) was sub par. I didn't like how our waiter had us order our appetizers, entree and dessert all at once (I'm used to ordering dessert after I finish my meal). Ports: Nassau- the locals who sell things at the straw market and on the streets are very pushy which got annoying. They are big on selling cigars, giving girls braids and try to get you into their store. We walked to Junkanoo beach which was easy to find. Since this is the closest beach to the ship, it was PACKED. I would recommend checking out a more private beach if you want to relax. We spent the second half of the day at Senor Frogs which was a blast. The drinks are over priced but there’s a “hype man” who made it fun. **I highly recommend taking a beach bag so you have a place to put beach towels, a wallet, sunscreen, etc. Amber Cover- this is Carnival's island that’s a cab ride away from the city. It was clean and had a restaurant, zip line, a slide, a pool with a swim up bar and shops. We stayed by the swim up bar for the entire time (got two bucket's of Presidente’s for $20 each). It was pretty crowded but fortunately, we found a good spot where we could keep an eye on our things. Grand Turk- we did the Junkanoo Party Bus excursion which I booked before the trip, on Carnival's website. We had an hour and a half to kill so we sat by the pool at Margaritaville. This was a highlight because it was really nice and relaxing. The party bus served us a rum punch that was pretty good, but lacked rum, I thought. Banks was good, and gave us a lot of info about the island as we made our way to each stop. The first was a souvenir spot (they weren't pushy at all), next was a light house (I thought we would climb it and see a cool view but it wasn’t like that). After that is the Cliff Hanger bar right next to the light house for rum tasting. This was the coolest part because you get to see where the Caribbean Sea meets the Atlantic Ocean. The last stop was the “private” beach (I thought we would have the entire beach to our group but there were other tourists there). It wasn’t as crowded as the beach in the Bahamas though, and they gave us chairs with umbrellas. Debarkation Day: The night before we arrived in Fort Lauderdale, we had the option to carry off our own luggage or you could put it out by 11pm and have the crew take it off for you. We decided to take our own luggage off, and I was amazed with how smoothly it went. We left our room at 7:30am and were in an uber to the airport by 8am. Entertainment: The shows were a welcome aboard show, 88 keys, America Rocks, and Flick. I thought the welcome show and 88 Keys was ok. America Rocks was good, and Flick was my favorite. They also did Love and Marriage, Quest, a mega deck party, an all white party and there were two comedians who were funny. The nightclub- Vibe was a lot of fun. I also thought they would do more at night on the decks. **I would highly recommend this trip to people in your 20s who are on a budget looking to travel and have a good time. It wasn't overly priced, and I felt we got what we paid for. Carnival's tag line is "Choose Fun," and they definitely mean that. Read Less
Sail Date November 2019
First of all let me say this was my 16th cruise on Carnival in the last 8 years. All but one of those has been awesome until this one. This was a first cruise for my grown daughter and three nieces. My daughter & I had a deluxe ocean ... Read More
First of all let me say this was my 16th cruise on Carnival in the last 8 years. All but one of those has been awesome until this one. This was a first cruise for my grown daughter and three nieces. My daughter & I had a deluxe ocean view cabin. While the shower pressure was fine, the water in both basins had very little pressure and the drains were almost clogged shut. Our room steward was very attentive but the room itself could have been much cleaner. Many of the common areas of the ship are worn & need of repair/paint. The food in the buffet was fine and Guy's burger bar great as usual. The Blue Iguana Cantina is usually a favorite but this was terrible. The guy making burritos in the morning didn't know what he was doing. The condiment jars had not been refilled from the day before and some of the toppings looked like they had been left out uncovered. In the buffet, the water stations would only run a very slow stream so it took a long time just to fill a glass. At one point one of them quit entirely. When we arrived in Half Moon the crew was disorganized and for quite some time only were running one tender boat. Even though we were Platinum priority, we had to wait for several tenders before there was one with a ramp so that my daughter could use her knee scooter. The cruise director blamed the problem of only one tender gangplank on the "rough water" but there was no rough water. As always, the ports themselves were great! The production shows were very good and the performers better than average. Also enjoyed the comedy club. The Hub Chat feature that is supposed to allow us to communicate with others in our group did not work. An those in the group that purchased wifi said it was down more than it was working. Debarkation was a joke!! We were in port for over 2 hours before the baggage for the priority passengers was unloaded so we could disembark. As I said, we have cruised out of Port Everglades many times on other Carnival ships and never had these kinds of waits. While I have another Carnival cruise coming up, thank goodness it's not on the Magic. Won't be sailing on that ship any time soon. Read Less
Sail Date November 2019
Nothing is 100% so 4 stars. Well happy Halloween. Just returned from the Halloween cruise on the Magic. Halloween night was great as usual. First I will give a bit of my disappointments. Not many. 8 day cruise. One afternoon mashed ... Read More
Nothing is 100% so 4 stars. Well happy Halloween. Just returned from the Halloween cruise on the Magic. Halloween night was great as usual. First I will give a bit of my disappointments. Not many. 8 day cruise. One afternoon mashed potatoes. That’s it, we only do the buffet so maybe in the dining room. Hate the dining room because of the 1-1/2 to 2 hours. Other things to do than just sit and wait for your food. Then hopefully you will like what they bring. Food on the buffet was blah as usual. The butter needs to be changed to something different. What they did was put super thin whipped butter in a jar and you dig it out. It is so thin, (How thin is it?) It slides right off of the knife before you can get it to your plate. They supply a clean butter knife for each use. Even if you use a spoon, you then need the spoon to put it on anything you have on your plate. The knife is useless. The best way I have seen on a ship was squares of butter and you get them with small metal tongs. No foil, no mess. Now for plastic straws. What they are made of I have no idea. However it is a very bad idea. They are thick and in a short time go completely limp. Yes limp. They will hang down over the glass rim. The hole will close up completely. So you either get another, or ask for a plastic straw. My wife would not drink using it. She said the texture was disgusting. Guy’s Burgers were never hot. Just warm. Deserts were mostly cakes. Not much of a choice at all. We purchased the fish and chips. Not bad. But the next afternoon they had fish on the buffet. That was excellent. The TV in the room was a small 21”. Not a sharp picture and only one news channel CBSN. Now for the good. They now have a thin metal stirrer for your tea or coffee. They have a tiny spoon at the end. You do not toss them out. They wash them. So no wood waste as with the wood stirrer. Our room was an ocean view deck one. 1335 excellent location and it was very, very big. 4 big closets, two bath rooms. One with a commode, a shower and a sink, the other with a sink and a tub with a shower. Had a clothes line over the tub. Great for drying the bathing suits. The curtain over the window was ceiling to floor, wall to wall, a black out curtain. Real nice. The bed was super comfortable. The ship was in basic good repair. Clean and comfortable. Cool but did not freeze to death as on many other ships. All the shows were very good, one great one. Went to see 4 of the comedian’s for general audience. One was outstanding and left the ship the next day. My wife does not laugh much. With this guy. She could not stop, tears in her eyes. In the casino, I have not seen this before. They have handles about a third of the way down on the back of all the chairs. Made it so easy to pull out a chair. They were beautiful looking and very comfortable. Smoke in the casino was not bad at all. Almost un-noticed unless you sat down to someone smoking. The Deli was excellent. Something I have not seen on other ships. They always had fresh French fries. Nice golden brown straight cut. So I would get a warm Guy’s burger and go get the fry’s form the Deli. Nice! At 11:30 they had a small buffet for an hour or so. Chicken noodle soup, toasted cheese sandwiches, meat ball subs and a few other items. Very good. By the way. For the very first time on carnival, always super hot soup. Excellent. The steak house was awesome as usual. Carnival has the very best steak house out of all the cruise lines we have been on. Even the sea day brunch with the steak and eggs, excellent. Getting on was easy and fast so was getting off. Just keep walking. We left our room about 7:45 AM, they would like you out by 8:30 AM. We left our luggage in there and told the steward we would be back before 8:30 AM to get them. Not a problem. One major thing I like about deck one is the elevators. No one on them when you get it. Other than someone getting off. So when you want to get off with your carry on, so nice. This time the ship had to places to debark. Deck 2 and 3. What a great idea. I just walked up one deck instead of waiting for an elevator. We were mid ship and so was the gangway. Walked right off. So there you have it. A great cruise for a great price. Read Less
Sail Date October 2019
My husband and I were on the Carnival Magic for the second time (first was August 2018). We took this cruise to celebrate both our 45th birthday. This was our 11th cruise, 10 with Carnival and 1 with RCCL. Overall ship maintenance. ... Read More
My husband and I were on the Carnival Magic for the second time (first was August 2018). We took this cruise to celebrate both our 45th birthday. This was our 11th cruise, 10 with Carnival and 1 with RCCL. Overall ship maintenance. 1. The most important issue (I think) comes from the A/C system! We've been roasting in our cabin, mislead by the guests service who called maintenance even though, that we learned later, they knew it wouldn't be fixed. Other passengers complained about it too and we all been told the problem would be fixed the next day but never happened. There were also some public areas where the A/C was barely to not working at all. Again, when people complained they were told that there was no problem! 2. This ship is way more rusty than all other ships we've been on, regardless of the class and age (we've been on Fantasy class, Conquest class and Dream class). 3. Throughout the week we could smell sewage odor in differents part of the ship. The first evening it was stronger in the Atrium and when guests service crew were asked about it they pretended not to smell anything and reply they would send someone to spray with air freshener! 4. Windows were so dirty that we couldn't take pictures through it. In the past we could see crew members hanging around the ship at every port of call to clean the windows and ship. By the amount of grime accumulated it seems like it's been a while since they did. 5. In the Lido dinning room, over the tables, there is air vents with nothing to prevent dirt from falling. Food and drink... 1. We noticed a very big decrease in the quality of the food. I'm not saying the food was not good but the quality and taste in general wasn't what we normally see with Carnival. On the other hand we tried the steakhouse for the first time and it was amazing! 2. The water available on the Lido from the drink fountains tasted terrible and the limonade was way too strong. We've been drinking the ships water and limonade since our first cruise and never experienced something like that. 3. For the first time on any of our Carnival cruises, the service in the dinning room was average, at best. We experienced on our previous cruises excellente and personnalized service but on this particular one we felt neglected and rushed. Housekeeping 1. Our stateroom stewart was really nice and was doing a great job. When we told her about the room temperature she managed to find us a fan despite being rare due to the large number of cabins with A/C issues. She even wrote a special note on the mirror for our birthday. 2. From the public restrooms to the dinning rooms and the corridors, everything was really clean. Entertainment and activities 1. The playlist production team was fantastic. It was their first week on the Magic and we couldn't notice any hesitation or discomfort between them. 2. The Cruise Director, Leigh, was doing a great job. He is enthusiastic and easy to approach. 3. We tried to go to the Punchliner comedy club 2 or 3 times but the club was already packed 30 minutes prior to the show or the line up to get in was so long we coudn't get in. Ports of call 1. Half moon cay, as always is a nice stop. It's a perfect beach and relaxation day. The only thing I would say is there is not enough umbrellas. 2. Grand Turk was also really great. It's a really great place for people who enjoy snorkeling without spending big money on an excursion. 3. Amber Cove is a beautiful place with a pretty nice pool area. There is 2 waterslides that you can access for free and a zipline for which you have to pay. In conclusion, I do not recommend the Magic until it has undergone major work. As for the ports of call, if you enjoy a lot of beach and pool these places are for you! Read Less
Sail Date October 2019
This is our 8th Carnival cruise and it was probably the best yet. Embarkation was quick and easy. Arrived at 11 and was on ship by 11:30, even though had arrival appointment for 12-12:30 . Just have your ID ready along with your ... Read More
This is our 8th Carnival cruise and it was probably the best yet. Embarkation was quick and easy. Arrived at 11 and was on ship by 11:30, even though had arrival appointment for 12-12:30 . Just have your ID ready along with your boarding passes to be scanned. Carnival holds the safety briefing inside in different areas of the ship, including the dining rooms, lounges and the main show room. It will depend on your assigned muster station. It is mandatory, they will scan at least one person's sail and sign card from each room but will ask where each member of your storeroom is and if they are visibly present, then their name will simply be electronically checked off. They will call out names of people who have not been accounted for until they show up, then they begin the briefing. The briefing itself went quickly. We watched sail away from deck 9 foward in a semi-secret location (see photo). We stayed in room 9216 which is a adjoining room but never had any issues with noise, however our balcony divider had to be wedged with a plastic bottle one very windy night as it was constantly banging. Our room steward Christian and his team were great, they cleaned our room once a day as we requested. We had the option of once or twice daily cleaning but chose only mornings. Christian was available pretty much all day so if we ever needed anything we just asked. We requested a daily filled icebucket which he never forgot. Never smelled any sewage as mentioned in other reviews on this floor, just cleaning products. I never noticed any issues with the ship itself, the crew was constantly cleaning and maintaining her thru out the cruise. We ate breakfast at the northern lights restaurant 3 times and it was very good, the buffet wasn't bad either for breakfast. Lunch mainly consisted of Guy's burgers - they are so good and usually look for our cruises based on whether the ship has a Guy's burger joint on it or not! We had downloaded the Carnival app and used it to request a table for supper because we had YTD and by the time we got to the restaurant our table was always ready. Our service team Rodren, Aarron and Richard were great, they delivered excellent service and set a high standard. They were in a section that included table 119 where we sat at or near. The app will assign you a random table so each night when when we got to the restaurant we always requested to sit in their section, which was usually accommodated. On the last night, there were no tables available in that section and were seated in a different section. Rodren and his team set a high standard so we had high expectations. The service was lacking in this other section we were sat in. It took forever to get bread or water and they never even gave us menus yet when they finally showed up they asked us what we wanted. Good thing the Carnival app shows the menus because we made our choices that way while we were waiting to be acknowledged. Entertainment was led by the Cruise Director Leigh, who was full of high energy and funny. He was probably the best CD I have every seen, the music trivia with DJ CUE was outstanding . We went to the 88 keys, America rocks and Flick shows held at the showtime theater, all were pretty good. There was one technical difficulty at one show which was quickly resolved. The best show was John Heald's marriage show that had us laughing from start to finish. The comedy club was also very good with Michael Lebovitz and Edgar Rivera, the PG and 18 + shows are basically the same except for profanity used at the later shows. We were disappointed that there were only a few nights of comedy shows as on other cruises they had them practically every night. On this cruise if you went on the first night it was a repeat the next show. Our first stop was Half Moon Cay which is a tender port, the wife and nephew had a early shore excursion and I was able to tender to with them even though I didn't have an excursion which I was happy about. We met at one of the restaurants with all the other excursions and were on the first tender out. I left them at the shore excursion kiosk on the island, grabbed all the gear and headed to the far end of the beach which is quieter and less crowded. The buffet on island was burgers, chicken and assorted salads. We left at around 3 pm and there was a line up, but found that the wait was for people taking so long washing their feet of sand at beginning of the line. There is 2 washing stations but people were only using one so go around to the other side it's much quicker. Grand Turk was our next stop. We got there at around 11 am and the Carnival Pride was also in port. They got there earlier. We booked Gibbs Cay Sting Ray Adventure thru Carnival. We again met at a restaurant and were first off the ship. By the time we got to Gibbs Cay the rays had eaten already and were not as plentiful because the Carnival pride had already been there. However we did manage to get photos with a ray. The snorkeling wasn't that great, thre arent much fish there, we have seen better. They caught fresh conch and showed us how it is taken out of the shell and we had a chance to sample a piece. There are a lot of the conch that is not as edible and that is what is fed to the rays. The excursion ended with rum punch on board only, then ended down the beach by the ship at the Reef Shark Bar and Grill where we were provided with complementary chairs, umbrellas and free shuttle back to the port. We could have walked down the beach but chose the 2 minute ride. We ate some of their food which was very good. We could have went back on the ship to eat then return to the beach but it's always good to sample the local cuisine. I believe this particular bar and grill are affiliated with Carnival, the property is big and seems to be growing. Amber Cove was our last port. We booked Damajagua waterfalls thru Ismael taxi tours. Technically it's 27 waterfalls but we only did 12, which was plenty. Because Ismael taxi is not a Carnival affiliated excursion, we had to walk 15 minutes to a meeting point outside of the port walls where we met Ishmaet at 9 am. It was a 30 minute ride down a main highway to get there. We had a wonderful day of sliding and jumping down the falls. We also were provided with a lunch which was very good. We left the falls by 1:30 and had plenty of time left to shop in port. We had to get back on the ship by 3:30. Disembarkation was quick and easy. Because we had an early flight, we received a letter in our stateroom with attached luggage tags #3 if we chose to have our bags waiting for us when we disembarked. We chose to do so and waited in the showroom and were instructed us at 8:30 that we could leave, even though our # wasn't called. We were thru customs and in taxi to airport in less then 30 minutes. Overall a great experience and I am looking forward to next year where we are considering the Magic once again. Read Less
Sail Date October 2019
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, ... Read More
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, not their experience, is what matters most. If we could get our money back we would! CONS 1.A lack of decent water. The water available for free from the drink fountains and restaurants tasted horrible, like old ocean water (not exaggerating). It was UNdrinkable. In order to get drinkable water you had to purchase it. From room service it was $4.40 for a large bottle (what we can get for a $1-$1.25 here!). 16oz bottles were 1.25 IF purchased from the ship coffee shop. 2.They sold everything they knew people would need or want (going ashore? Here’s some cold water for a price! Want something hot from room service? Here are a half-handful for a price, got a headache? Here’s some aspirine for a price etc…) 3.They push alcohol like IT is water. There were workers walking around constantly asking if we wanted these alcoholic beverages. We constantly told them no. Couldn’t eat in peace for them. At one point my sister told one who wouldn’t take no for an answer not to come around asking us again. It truly felt like the workers were pressured to sell these drinks; the look of disappointment, or sheer annoyance on their faces when you wouldn’t take the bait was truly off-putting. {The same can be said for the spa workers; it got so annoying having them shove flyers at us for their over-priced services. And the attitude of some of them was not quite the turn off. I believe they are also pressured to make sales, and that is sad.} 4.Every fountain had bad lemonade; that is all they had to drink with lunch or dinner. It was not fresh made so it was very strong and artificial tasting; not good at all. Only In the mornings could you get orange juice cocktail or a Guava juice drink (this was actually the best juice offered). If you wanted a soda you had to be ready to fork over $3 bucks a can (that’s right, 12 ounce cans). I’ve included a picture of the toddler cups – the ONLY cups they had for the fountain drink. 5.Mediocre food: The Lido buffet was nothing at all to write home about, and the lines were so long that by the time you got your food and sat down it was cold. Also, I am allergic to seafood and the way they had the food organized at the buffet I often could not eat it due to saucy seafood being passed over the non-seafood items, or possible utensil mixing because everything was so close. The best places were Guy’s Burger Joint and the Deli. Guy’s Pig and Anchor Bar was ok to (this and the burger joint were closed at 6 or 2:30 respectively). The Ship Dining rooms (Southern Lights and Northern Lights Restaurants) were okay. Service was quite slow so, again, lukewarm to cold food. The restaurants did not handle the crowds well at all. The waiters, though nice, were overwhelmed and provided service that failed to impress. And at these restaurants, though free, were the same bad water and bad lemonade – unless you wanted to pay for soda or alcoholic beverages. The food was so disappointing that we opted out of our planned steak house dinner; we weren't impressed enough to take a chance paying $38 each just to be disatisfied. 6.Ship not clean: A. The ship carried an odor, especially in the hallways where the staterooms were. Oftentimes it smelled like sewage. If you have never smelled that before, take my word for it- it stinks! The smell really caused some of us to wonder what was going on with the workings of the ship. B. The carpets need serious cleaning. We kept socks on our feet when in our room, but we were shocked at how dirty the bottoms of our socks got and so quickly! I forgot to take a picture of them, but they were just shameful! I saw some people walking around with barefeet...not a good idea. C. The windows were filthy. You couldn’t really take good pictures from the windows because they were in such need of scrubbing (see pics). This was not 1 trips worth of grime; it has clearly been a while since they washed those windows. 7.Old Bedding: Carnival obviously tries to keep bedding until forced to replace. Our sheets were old and had pill-balls on them (see pic). 8.Rude, disorganized, unclean room service: The room service order takers were rude. There was a charge to order hot foods from room service. You could only get cold sandwiches for free from room service until 10pm. After that everything cost you. Cleanliness was questionable. They replaced our ice one evening, and I am so glad we didn’t use it. The container was mildewed (see pics)!!! We didn’t see it till the next morning after ice had melted. We could not eat/drink as comfortably after this. 9.A hassle filled vacation: getting off the ship at Half Moon Cay,the first stop, was so disorganized. Extremely long line waiting for a “ticket” (which they ran out of) to get off the ship. The whole set up made no sense whatsoever. The first stop at Half Moon Cay left a lot to be desired; there wasn’t much to see or do, but of course there was plenty of alcohol to buy! 10.The Medical Facility was hardly, if ever, open. My sister needed some help and was directed there. They were closed. They were closed the next morning/day etc. We never saw them open! She ended up just getting Tylenol from Room service, for which they charged her $1 per pill. 11.The rooms do not fully match the description/images on their website. The pictures are taken deceptively. They are not as roomy as they appear for “suites.” The beds are smaller than twin size. 12. The cigarette smoke practically permeated all of deck 5. The most comfortable seating on the outside decks were in smoking sections. So if you don't smoke or cannot take the smoke due to say, asthma for example, it could be a little difficult finding a perfectly comfortable spot to sit. 13. The serenity area of Deck 15 was just okay. The elevator was not always on, meaning a pretty good walk up from deck 10 (If I remember right). It is also next to the water slide area, only separated by a little divider. So if you are sitting outside in the serenity area of deck 15 then it is not always that serene, as you can hear the water, yells, and laughter from "water park guests" a few short feet away. PROS Our steward was nice and kind to us. The majority of the ship’s staff was nice. I had a good cheesecake from the coffee shop, and the price wasn’t too shabby. The coffee shop also had almond milk or soy milk for those who are allergic to dairy; that option, to my knowledge, was not available elsewhere aboard ship. The positives of the trip really had nothing to do with Carnival. The scenery was the best thing of the trip, that and watching the water. The stops had beautiful scenery, and Amber Cove was the best port of the 3 stops we made. **I cannot and do not recommend anyone cruise with Carnival. My sister doesn’t even want to take another cruise (period!) after this experience with Carnival. Many of our fellow travelers said it was the worst cruise they had ever been on. They kept singing the praises of Norwegian. So if I ever cruise again it will be with Norwegian, but never ever again will I go anywhere on any Carnival ship! They should be ashamed of themselves! Read Less
Sail Date September 2019
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was ... Read More
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was not disappointed. My friends and I arrived in Ft. Lauderdale the day before we embarked and stayed at a Hampton Inn which had free airport shuttle and $10 per person transport to the cruise terminal. The hotel was so/so and I would not stay there again. We ended up taking an Uber, which from the hotel to the cruise terminal was less than $20 for an UberXL. From the time of being dropped off by our Uber to getting on the ship, only took 12 minutes. Way to go Port Everglades! Our cabin was amazing. We booked a cove balcony as I've been in one before and I would certainly do it again. People mentioned in some reviews about a sewage smell and we only experienced it in the hallway between rooms 2298-2280 for less than 24 hours, I believe on the third day. It was strange because once you got to our room which was 3 doors down, the hallway smelled fine. Nothing was ever noticeable in our room. Ilham, our room steward, meet us on the first day and asked when we wanted turn down service. Ilham and his assistant were on top of their game. Every time I would walk by them in the hall they would great me and ask me how my day is going. We brought soda onboard and left the extras for them because they were that wonderful. The food on the ship was amazing and I would highly suggest going to the dining room every night to eat. I went with a couple of friends and each night they ordered two entrees because they couldn't decide what to eat. Our waiter, Marvin, and bus boy, Luis, where down to earth and I could not have asked for better wait staff. Guy's Burger are wonderful and I could have had those for every meal. The buffet was so-so, typical buffet food and at one point I went to the Mongolian place and it took 30 minutes of waiting in line to get my food. Pizzeria was never a disappointment and I suggest #4 which is the Formaggio. Simon London, our cruise director, was EVERYWHERE. He is hilarious and all the shows he hosted had a huge crowd. I highly, highly recommend the Love and Marriage show. We sat toward the front and we were crying because we were laughing so hard. Simon was certainly kept on his toes with some of those answers. I also recommend going to the decade trivia in the atrium. It's not really trivia as much as it's a huge sing-a-long and the CD bringing out guests from the audience to participate. In some of the reviews, I was reading the was no Quest scavenger hunt, but on our ship there was. Unfortunately, we were not able to attend because it was extremely late at night (I believe 2330) and we had to be up early the next day to be one of the first off the ship for our excursion. Our piano bar player, Scott, was another fantastic entertainer. The first night we stumbled upon the piano bar by accident and every night thereafter, we spent there because it was that much fun. The Fun Squad on our ship worked really well together and with our Cruise Director. For some of the events they were scripted, but you could tell they were going off script because they would be laughing on stage. Our favorite port was Half Moon Cay. People say there is not good snorkeling there, but that a bunch of crap. They obviously did not try hard enough. If you walk all the way to the end of the beach (its a pretty far walk), there is fantastic coral with huge fish. I would only recommend this if you're a strong swimmer though, the current can be a little strong. The downside of this port is it's a tender port. I had to wait in line for about 35-45 minutes to get a number for the tender. Perks of waiting though, is you are one of the first people off the ship and it feels like you have the beach to yourself, especially if you keep walking away from the crowds. Hopefully Carnival will start building a pier for Half Moon Cay. I did not like Grand Turk at all. So much so, I would not go on another cruise to that port. We had an excursion there, but it was cancelled because not enough people signed up for it. We ended up making our way down to Jack's Shack. That place was nice, but the drinks were overpriced. If you go here, may sure you bring your water shoes with you because the beaches are rocky and full of sea weed. Amber Cove was beautiful. My friends kept singing the theme song to Jurassic Park. We booked a tour through Iguana Mama for the Damajagua Falls. I would HIGHLY recommend the company for an excursion. We were only able to do 7 of the 27 falls because of drought in the area, but they gave us a reimbursement and told us up front about the situation. We did not spend much time in port itself, but there are many shops. If you've made it this far, thank you. Overall, I would recommend this ship and would sail her again. If you go in not expecting a whole lot, you will have a wonderful time. There are many activities on board and you need to try each of them out. If you don't like it, simply leave, there are other activities. The Carnival Magic will not let you down. Read Less
Sail Date September 2019
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the ... Read More
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the Carnival cruise lines gets too many negative reviews. Our trip started out with arriving at Ft. Lauderdale at 10:30 we boarded the ship after check in immediately around 11:30. The buffet elevators were programed to take you directly up to the Buffet which is on deck 10. We ate at Guys Burger and went to the bar to order a drink. We tried to get to our room which was 6338 and our luggage was outside of our room and badge keys were in the mail box. I AM NOT KIDDING YOU. We were able to unpack and situated. This trip made us Platinum Cruisers and when we opened the door there were two lanyards on the bed and 2 pins with a letter of thanks. Very classy Carnival! I have read where people say some nasty things about Carnival doing this because it's cheap. Shame on you, it cost a lot of money for things like this and a company to show their appreciation. I am not a princess and I appreciate things like this. Elevators were crowded but you’re on vacation with a lot of other people who want to have fun. This is where you manners should prevail. The elevators time was about 10 minutes to get into one. Because we stayed on the 6th floor we would run down the steps to the casino to the 5th floor. We are also Premier Member's (Casino Spenders) and received little gifts every day. LOVED IT. First thing I did was go out on the balcony. I tried before to find a review about the room and could not find one so I will take the time to explain it as best that I can. The balcony is on the 6th floor looking down at the outside shower and the Jacuzzi was to the right of it. I really didn't think too much about it because I planned on being in the casino most of the time. However, there was only one incident where about 8 teen agers were in the Jacuzzi getting on one another shoulders goofing around and splashing water all over the place. This went on about one hour with swearing between each other and making out. I eventually called 911 and reported it. The security guard was up and walked the floor and told them there was a complaint made by the passengers, they told the guard we were all laughing at them and going along with it. The Security Guard remained firm and told them to stop it. After the guard left they started to yell at us all for ratting them out. The boat was just leaving port from Half Moon Cay and they wanted to know why we were all out on the decks (Where are these parents?) Finally they left, Thank God. I do not blame Carnival because the parents should be more responsible with their kids especially teenagers. They still can still get into trouble regardless of where it is. With this being said, I do think that nobody under 18 years of age should be in the Jacuzzi’s without adult supervision. The buffet was really good which surprised me. We do not attend the sit down dining because it takes too long for us. Out of all of the other ships, Freedom, Valor, Liberty, Glory and Conquest this was a better buffet. Very tasty. The deserts were not that sweet which made you not want to overdo it. That was a good thing because it’s amazing to see how people just gorge themselves on the food. The casino was outstanding. I love the bigger ship because it gives you a lot more machines to play on. Even when the nights were really crowded you can find a machine to play. And yea the smokers are really bad. I had one lady that always seemed to be sitting next to me just smoking and blowing it my face without playing the slots. No problem I would just move to another machine. The machines let you play with wins and on the last day my husband won almost $1,200.00 which was very cool.  There were vapors on the boat but the casino employees would catch them and remind them there is not vaping on the boat. Our room Steward was so wonderful and attentive we always had ice in the room and the room was clean and not smelly like some other people have complained about. I did not smell anything on the ship other than good food and cigarette smoke. Also, the crew were amazing they were always working so very hard on keeping the ship clean. I know that this is a long review but Carnival does not get enough good reviews!!! I cannot wait to book another trip on the Dream, Horizon and eventually the new. Dismemberment was the best I have ever had. This guy should be a trainer in keeping things organized and staying right there to direct people to keep doing the same things that other people were doing. Usually there is no leadership and people crowd the hall way and there is congestion everywhere. NOT THIS TIME. Thank you Carnival Cruise lines you are the best and hope to see you soon!!! Read Less
Sail Date September 2019
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The ... Read More
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The service was great. The dinning room was definitely my families favorite with our 3 favorite servers that we continued to request the entire cruise (Gede Arnawa, Ketut wiranan, and Nant) Arnawa was our favorite!! Very outgoing and went beyond what we could have asked for. Always making us laugh and all around a fun guy!! Danced with him at dinner a few times too haha. He was a highlight on our cruise. Some of our favorite places to eat lunch were guys burgers (so yummy) and pig and anchor (boyfriend loved this and I did too) Our favorite bartender was Keke she was amazing! She knew how the make the best bloody Mary’s and very friendly! The cheers drink package was definitely worth every penny. Drinks are about 10$ so we took full advantage of the drink package!! The entertainment was great! The comedy quest show was hilarious! One of our favorites. Simon was our cruise director and he went above and beyond with entertaining everyone. He had a white night party, and 80s party both which were very enjoyable. The last day he did a balloon drop! Was soo cool! The ports that we visited where half moon cay (water crystal clear, my favorite) Turks and cacios, and amber cove. 3 absolutely beautiful ports. In half moon was a perfect beach day and visiting the pirate ship bar! Turks and Caicos we rented a golf cart and rode around the island. Got to visit margaritavillie jacks shack, and more! Amber cove we did zip lining shore excursion. Loved the excursion. Only downfall they didn’t tell you everything you needed to have to be prepared for excursion (shoes, very long shorts, etc) would I go on a cruise again?! Omg yes in a heartbeat!!! Read Less
Sail Date September 2019
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell ... Read More
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell was bad at times and in certain spots one time it was horrible and I almost threw up on deck 4 passing through. Our room air conditioning worked good and room didn't smell. Loved Half Moon Cay beach as it was nicest beach I have been to beside Bermuda, so blue and soft sand like powder. Very relaxing. Amber Cove pool and Port was very nice. Grand Turk was a nice Island to ride around on golf cart butnwqs surprised at how rocky the beach was in the water hard to walk in water and had to be careful. The ship was a nice size and the cruise Director Simon was the best of any cruise I've been on. Other cruise lines we never even saw cruise director. Simon was in the middle of it all having a gtrat time along with us. Lovely Jubly!!!! Read Less
Sail Date September 2019
We were celebrating our 50th Anniversary with family and friends. We had 8 cabins booked and we all were satisfied with our cabins. The Magic is done up in good taste and easy to find where you want to go. Buffet was very good, no ... Read More
We were celebrating our 50th Anniversary with family and friends. We had 8 cabins booked and we all were satisfied with our cabins. The Magic is done up in good taste and easy to find where you want to go. Buffet was very good, no problems other than an occasional long line but nothing to complain about. Would be nice to have a larger variety of desserts other than the cakes. Also for breakfast, it would be nice to have donuts along with the little pastries, but all is good none the less. Dining in the dining room was very nice but being a large group, we were pretty much the last table to leave. Service was excellent as always but a smidgeon slow. We also miss HOT, HOT, HOT dance. We said the same thing the last 2 cruises. Bring them back please. We have been on several Carnival ships and always enjoyed them. Never any complaints! Entertainment is why I didn't give a 5* rating. That has gone down hill within the last couple of years. None of us were pleased. The comedian was good but it was repeated the last day. We rushed to get to the area so we could get seats to find that it was a repeat of Monday night. Therefore, no entertainment the last night was available. We want to go on another Carnival cruise but fear the same thing will happen. We always enjoyed the Vegas style shows so I guess we'll have to visit Vegas to see that again. Excursions are getting pricier every year but that is to be expected with everything these days. We were unable to visit Half Moon Cay which was a disappointment but understandable due to the hurricane. That was the main reason we booked this cruise because that was the only island we have not visited yet. They took us to Nassau instead which we've been to 6 times. LOL Read Less
Sail Date September 2019
I've been on the Carnival Magic three times since Nov 2018 and have enjoyed each sailing. There are several main reasons, first being the staff is so friendly. Especially my bar service who help me drink my losses away in the casino - ... Read More
I've been on the Carnival Magic three times since Nov 2018 and have enjoyed each sailing. There are several main reasons, first being the staff is so friendly. Especially my bar service who help me drink my losses away in the casino - Kat and . Also, ask for I Kadek or Joseph in the main dining room for open-seating, they will take good care of you. Can't forget about Lito our room steward who made the towel animal zoo you see in the pic. Secondly, the common areas are massive so you are never overcrowded, including the comedy lounge, which is usually not the case on most ships. The food has always been top-level, and I enjoy food options on deck 5 away from the lido marketplace. Nice call on whomever made that decision. Third, no children allowed in the spa - yeah! Good call but I booked spa cabin 2 of 3 sailings, but 3rd cruise upgraded to suite since three of us were sharing a cabin. Suites should be allowed access, or at minimum a discounted rate. The only complaint I have is the casino has only given me one good payout and so I'm way in the deficit....ALOT (I'll own that - lol). Read Less
Sail Date September 2019
We had FTTF and at 5PM our bags were not delivered yet. We found them out on a dolly in the mail hall and took them ourselves. Our room steward said we should tell customer service since we paid for that servcie and did not receive it. We ... Read More
We had FTTF and at 5PM our bags were not delivered yet. We found them out on a dolly in the mail hall and took them ourselves. Our room steward said we should tell customer service since we paid for that servcie and did not receive it. We received a call from the service manager the next day and we were refunded FTTF in full and still permitted to use all FTTF perks for the cruise duration. Carinval hub app worked great for me. Had to log out, back in a couple of times, but that was the worst of it. Southern Lights dining room-we requested a large table with strangers-first night we were in a booth alone. Neon and his crew were fantastic. Maitre D switched us to table 628, Mihaela and her assistants; Anom and Komang were our servers for the remainder of the cruise and they did not disappoint. Absolutely fabulous! Set up of ship is disjointed. I've only been on four ships, but liked the layout of this one least. Diffucult to move from floor to floor and aft to forward. In the big pucture of cruising, it's not a 'real' problem. It's just worth warning you about. Food demo at steakhouse-half hour ish. They give you samples to try of each item made and recipes to take home. Great way to sample. Shows were not as good as I'm used to. Also, timing with early dinner was kind of off. We didn't usually get out of dinner until 7:30 ish which is when the shows started-on opposite side of ship. Lip sync show was hysterical though! Basketball courts were closed during all dinner times due to their location and dining rooms-bouncing noise. This was a disappointment to my family who loves basketball. Grand Turk Rainbow Calypso Tour with Austin-If you are looking for a down to earth tour-with the reality of the island, spend the $30 pp and go inland and support the local culture/economy by purchasing a thing or two. Merchandise is similar to what you'd find in a straw market going down the road without the harassing behavior of other islands straw markets (Nassau). Free roaming donkeys, see the light house, and salt marshes. Back at ship, public beach is right there. And walk 500 yards up the beach (to the right if you are facing the ship. Left if you are facing the island), to Jack's Shack for lunch. Super friendly. Go to their website before cruise and sign up for a free rum shot. Half Moon Cay-Splurge on the $600 Beach Villa. You will not be disappointed. If that's too much money for you, find a family to split the expense with-still worth it! Shade from the sun when you want it. AC, hot tub, assorted snacks (fruit, veggies, nachos, dips/salsas) and drinks (sodas, bottled water), cooler with ice, refrigerator, towels, snorkel gear, floating mats, private bathroom with shower. We had Villa 'A' right next to Captain Jack's Bar. Perfect walking distance to grab lunch from BBQ and bring back for family. Right in the midst of the excitement with the privacy and space of the villa. Hair braiding-full head-$60, half $40, per braid $4. FYI the braiders are paid hourly as straw market employees (not Carnival employees) and not paid as the artists they are. They are totally exploited. They do not have to share their tips with the straw market though. My daughter got a full head of 66 box braids for $60 plus a $50 tip and that's still a fantastic deal. Had to skip Amber Cove and go to Nassau because of Hurricane Dorian. Excursion-Blue Lagoon Island Family Beach Day. Cleanest, prettiest island I've ever been to. $80 pp incluedes lunch and access to whole island. Dolphin, sea lion, sting ray interactions extra, but just viewing them and taking selfies-no charge. North Beach was literally empty. We were the only four there! Incredible views. Lunch was tasty too. Lunch server was a sweetheart who insisted we try the BBQ chicken-she was right! It was great and I'm not generally a BBQ chicken fan. I'd get it again. Every single staff memeber was fantastic on board the ship. Reviews that I read complained about constant lines. Thats only sometimes true and lines did move reasonably quickly. Pools always crowded. Aft pool always less crowded than mid. Club O2 was not as good as my daughter was used to. She felt the counselor didn't really do anything. For example, she shwoed up for a scavenger hunt. Counselor told kids to put themselves in groups of three. No one moved. So, no scavenger hunt happened. Several 'events' went this way and never happened. My daughter did make friends and 'hung out' with them, but no organized 15-17 teen activities actually happened. She had loads of fun despite this , but wishes activities happened. Read Less
Sail Date August 2019
My husband and I cruised royal Caribbean in the past and after finding their staff rude and condescending Carnival seemed like the logical choice when we were looking for a cruise line to take our kids on for our family vacation. So ... Read More
My husband and I cruised royal Caribbean in the past and after finding their staff rude and condescending Carnival seemed like the logical choice when we were looking for a cruise line to take our kids on for our family vacation. So first let down was during embarkation, going through security my husband who is a former active marine gets stopped because he has an hollow bullet bottle opener on his keys. A gift I bought him because it was a bullet fired in Iraq during a former tour that had been custom made. Keep in mind this is hollow with a tip so dull even if it was fired it would bounce off its Target. I might be able to overlook this if we had not made it through security with a wine bottle opener that not only had a stainless steel corkscrew on it but also a 2 inch straight blade. So please tell me what the more dangerous thing ? So thanks for the appreciation for your veterans service. The towel policy is completely assanine , while most ships have crates of white towels for you to take from, Carnival makes you sign out every towel you take with your folio number , which is yet another 4 digit number for you to remember on top of your room number. AND ! If you are in a room that is ajoined to another room don't think you can check out and return towels to your ajoining room account where say your husband and 2 kids are assigned , no no no , your folio number only , doesn't matter your one big happy family , keep track of everything you sign out or prepare to be harrassed . But THE CHERRY ON TOP of everything had to be ..... Carnival makes it super nice and convenient to pre pay for things. Which we did with everything we possibly could ! Paid for the rooms in full ... Obviously that's required but we also paid our gratuities in full , paid for our excursions in full , all 4 of our kids bubbles packages as well as my husband's cheers package . We also placed a $15 limit on each of our children's sign and sail cards to visit the arcade or the candy shop or whatever they chose to do while enjoying their time on the ship. So the kids go to the arcade and spend their money and two days later my husband and I go to the arcade with them to play and everyone's cards are declined , so we proceed to guest services to see what's going on and much to our surprise our children have racked up somewhere around $600 worth of an arcade tab. So we ask what happened to the $15 limits and carnivals guest service response ? Why didn't you come to the service counter to verify the limits were properly set on the first day on board ? Well I don't know , how about the fact that the first 2 days on board the line for guest services was 2 miles long wrapping around the boat with a 2 hour minimum wait . And considering I took care of everything BEFORE I got on the boat my idea of vacation is not starting it off verifying that you did your job ! Everything else was taken care of , we had the tickets for our excursions , our kids were able to get their hearts desire of soda and my husband his fill of alcohol why would this not also be taken care of ? So what else did Carnival do or say ? Nothing and we got stuck with a $600 arcade bill , a pretty hearty mistake for us to have to cover , so thanks for that treat Carnival. The one good thing I have to say is about the dining team. We had a crew from the Philippines, the primary guy serving us was GERENE and he is fantastic ! Day 1 he had our kids drinks memorized as well as my husband's preferred drink beverage. He was always on top of everything , interacted with our kids so well , catered to our picky eater without batting an eye and knew everyone's names at the table by the second night. Truly the only people on board that made the cruise enjoyable and worth the money we spent. In the end I would rather pay Royal more money to have rude service people who do their jobs than pay carnival to have them completely fall short of impressive customer service or even mediocre service . Read Less
Sail Date August 2019
Destination cruises are just that. You board a ship with the intention of having an amazing onboard experience as well as having wonderful destination experiences. To that end, this trip is definitely what you make of it. The onboard ... Read More
Destination cruises are just that. You board a ship with the intention of having an amazing onboard experience as well as having wonderful destination experiences. To that end, this trip is definitely what you make of it. The onboard entertainment was less than overwhelming due to the repetitive with the string instrument trio playing EVERY evening and one of the two comedians having NO routine WHATSOEVER - he concluded his last nights TERRIBLE performance with asking the audience to give him a break (from our silence) and taking a bow to let us know that he was finished. The lines for meals were insufferably long irrespective of whether it was breakfast, lunch or any of the snack stations (pizza, burger, or BBQ). We had breakfast in the Southern Lights 3rd floor dining room and you could not be in hurry for that meal insofar as breakfast there was at least a 45-60 minute undertaking. The dinner portions were the smallest of any cruise that I've been on and it was rare to hear anyone in our party RAVE about their evening meal. Now to the destinations - Half Moon Cay (supposedly the Bahamas), Grand Turks (a 7 mile long by 1.5 mile wide island attached somehow to Turks and& Caicos) and Amber Cove (an $86 million dollar Carnival Cruise manufactured destination on the Dominican Republic). None of these destinations can be remotely associated with what one would perceive the Bahamas or Turks and Caicos or the DR to be. They're Truman Show-ish prefabricated stops affiliated tangentially with sovereign Caribbean nations but requiring no passport for passengers to disembark and infiltrate. Tantamount to changing sets in a Hollywood production. Now I do understand that the resort industry would not appreciate 4,000+ people infiltrating these luxurious $1,000+ a-night resort towns with their world famous beaches for 6-hours at a time; but we didn't visit the Bahamas or Turks and Caicos or the DR. We visited Carnival prefabricated (or owned islands like Half Moon Cay) destinations with no organic link to these sovereign Caribbean nations whatsoever - unless you consider the very industrious and ubiquitous Jamaicans who worked EVERYWHERE...NO PROBLEM MON!!! I'm married to one, so that was a plus!! Overall, this trip was disappointing. My floor, our cabin smelled like no other ship I've ever been on. The internet (a $15/per day up-charge) NEVER worked!! The entertainment outside of the Showroom was mediocre and the cruise director Simon's "lovely jovely" (yes JOVELY) was not as nifty as his million repeats of him saying it would suggest. Read Less
Sail Date August 2019
We usually cruise in the fall or winter, but were joining friends who wanted to go on this particular date. We are platinum cruisers, so embarkation was quick and our room was ready when we boarded at 11:30a.m. I won't repeat what ... Read More
We usually cruise in the fall or winter, but were joining friends who wanted to go on this particular date. We are platinum cruisers, so embarkation was quick and our room was ready when we boarded at 11:30a.m. I won't repeat what most others have said about the ship itself, but will comment on our experience this cruise. It was very hot and humid, as to be expected, everywhere. The chair hogs were out again in full force which is disappointing especially those in the shade. Chairs were empty for hours with towels. This also happened in Grand Turk with the free chairs. We went to St. Maarten, we didn't take a tour, just hung out at the port this trip. The shop keepers were annoying, we really didn't shop here because of that. A young couple with a child were stung by a jelly fish at the beach in port. All were ok. Next stop was St. Kitts. We took a tour with the ship which was great (10 Best of St. Kitts). I would recommend this tour. San Juan, we didn't tour here, just stayed at the port (tstorms hit shortly after we got off ship). Last stop was Grand Turk. We went to the beach at the port and enjoyed our day there. We've been to all of these ports numerous times, so we didn't do much mostly because of the heat and humidity. We ate in the dining room most nights (6pm). Service and food was amazing. We did have lunch on the Lido, was ok. The Deli was a bust...hard to get service, long lines. Breakfast on the Lido had long lines as well. I don't think I've seen so many long lines, maybe the time of year as we don't usually cruise when school is out. Dress code in the dining room was not enforced, not that I cared, but lots of shorts and tshirts, flip flops...not cruise casual and formal night many wore shorts and tshirts into the dining room. We didn't attend too many shows, they were just ok. We liked the Red Frog Pub, the Sea Monkeys Band on Deck 5 and the Lobby Bar. The entertainment there was pretty good. Simon London was the cruise director, very entertaining for sure. There was always lots to do if you wanted to be busy or entertained. We had a cabin on the Riviera Deck, Inside. It was good, clean and our room steward was great. No complaints except for the late night doors slamming and kids running in the hall and yelling. The cruise was nice, but there were alot of rude people, kids running through the halls late at night and long lines for food. I don't think I would cruise again in the summer and especially not when school is out. Read Less
Sail Date August 2019
We chose this cruise for our ten year anniversary trip. We liked the itinerary and the six days worked well for our schedule. We flew into Ft. Lauderdale the day prior and stayed at the Renaissance Hotel. We have stayed here before ... Read More
We chose this cruise for our ten year anniversary trip. We liked the itinerary and the six days worked well for our schedule. We flew into Ft. Lauderdale the day prior and stayed at the Renaissance Hotel. We have stayed here before cruises in the past. It’s a nice clean hotel and is right at the entrance to the port so it’s a very short taxi ride. We left the hotel around noon and were on the ship within about 30 minutes. Smooth embarkation. We are not the type to be the first people on board the ship and I think this helps as we have not waited in lines for the last several cruises. Half Moon Cay was our favorite stop. We slept in and hopped on a tender after the crowds died down. This beach is beautiful. We found two chairs pretty easily and spent a few hours in the water. The water is crystal clear and the beach is some of the nicest sand you will find. Carnival has done a great job with this island. The one big complaint is getting back on the ship. We went back to the tender about an hour and a half before the all aboard time and found an extremely long line. We waited in line for well over an hour before getting onto a tender. I know there’s only so many tenders, but standing in the blaring sun for that long is a real downer after a great day. Carnival needs to at least put up some shades along the long path people line up on. Next stop was Amber Cove. We booked the Terracross Off-road Adventure through Carnival. Melvin our tour guide did a great job and this was an enjoyable excursion. We are experienced off-roaders and I will admit there was times it was a little annoying when stuck behind a first timer. But I knew that from reading the reviews. I give this excursion 4 out of 5 stars. One thing to note at this stop is that it didn’t seem like there was anything to walk to other than the typical cruise shops. Last port was Grand Turk. We had been to this port once in the past and was aware of the decent beach and areas right off the ship. We booked a cabana through Carnival at the Margaritaville pool. This was a nice relaxing day. The cabana was nice with cold A/C and a comfortable couch. Service was good and the food and drinks were just ok. Typical of these type of places. We had late dining, which we prefer. The only issue is that you miss most of the shows. We don’t mind as we don’t really care to go to them anyway. Our waiters were the best we’ve ever had. We absolutely loved the layout of this ship and what it had to offer. By far our favorite yet. We spent a lot of time on deck 5 and found ourselves in the Redfrog Pub often. Naomi is an amazing acoustic performer, and she is often in there performing. This cruise had an interesting crowd for some reason. We have been on several Carnival cruises and expect to see all different classes on board. This cruise was particularly low. I can’t quite figure it out. I know Carnival has no control over who pays to take their cruises. There was several occasions where my time was disturbed by disrespectful people. There was a very loud cabin above us. It sounded like they were letting their kid jump off the bed repeatedly. A couple nights this continued after midnight. Then there was a cabin two doors down from us. They partied in their cabin with loud music and numerous people several nights. I’ve never understood partying in a small balcony cabin. There is so many places on a ship that you could have completely to yourself if that’s what you’re looking for. I saw security there at least once, and that was nice to see actually. I have also never smelled so much marijuana on a cruise. We have smelled it on probably every cruise we have ever taken, but this seemed to be everywhere. Then there was the announcements. We love to sleep in on our cruises. Especially when we get the chance to leave our son at home. I don’t think sleeping until 10am is unreasonable on a vacation. For some reason the cruise director, Simon, loved to make announcements at 9am. Although they are in the hallway, they are impossible to sleep through. Carnival loves using their loudspeakers. It’s often to tell you something that 90% of the cruisers don’t care about. On night 3 or 4 we were woken by two announcements about ten minutes apart over the loudspeakers in the hallway at 4am. They were announcing a persons name and asking he call guest services. Then about fifteen minutes later they did it again two more times. This time they blasted it through the speakers in every room in the ship. I can only imagine these poor people that had kids sleeping. I understand someone was probably worried about someone, but come on Carnival. This is unacceptable. We all know the guy is passed out drunk somewhere or is in someone else’s room having fun. There was no reason for this. Overall all, I had some serious disappointments with this trip but we still had a great time. This was our 10th cruise. 8 on Carnival, 2 on Princess. We are at a point that we intend on cruising twice a year, as we did this year. Unfortunately, I need a break from Carnival. I was really looking forward to getting that platinum status in the next few years. I’m afraid my wife is set on being religious Princess cruisers after this. We shall see, perhaps we return down the road. Read Less
Sail Date July 2019
I chose this cruise for the Ports. We first stopped over in St. Maarten, which was a very nice Port and the people were very friendly. They seem to be a little more "layed back" than some other Caribbean places. Second stop was ... Read More
I chose this cruise for the Ports. We first stopped over in St. Maarten, which was a very nice Port and the people were very friendly. They seem to be a little more "layed back" than some other Caribbean places. Second stop was St. Kitts, same atmosphere with a little more "hustle and bustle" but not to the point of being "annoying". And thirdly was Grand Turk, we always love this port. It has gotten alot of tourism. The Beaches at all of these places were just beautiful; relaxing; comfortable and calm. The Magic itself, is a big ship with room enough for everyone. It is a very "plain" looking ship. Some nice decour. The food either on the Lido Deck or one of the ship's (free)restaurants, was just Delicious. Also, we went to the Italian Restaurant(De Capitana), the service was xcellent; waiter was great and the food was "bellissimo". The Entertainment should've been much better, it lacked MotorCity; Bway shows and other Musical show. I've seen better shows on other Carnival Ships and this was the worst. But "all in all" we had a GREAT Cruise and beautiful weather all around. But the Parents should talk to their Teens before Cruising, about how to Cruise because alot of people don't know how to Cruise with other people. I will Cruise again, and I will enjoy the Cruise again. Read Less
Sail Date July 2019
Embark was chaotic with suitcase and people drop off from Ft Lauderdale. I have no idea how someone has not been hit by a car. Disembark was great- easy peezy. Because we are VIFP members- we stick with Carnival- however the loyalty ... Read More
Embark was chaotic with suitcase and people drop off from Ft Lauderdale. I have no idea how someone has not been hit by a car. Disembark was great- easy peezy. Because we are VIFP members- we stick with Carnival- however the loyalty program is fair at best. They could learn a ton from Omni or Southwest Loyalty programs. The crowd was shady. The neighbor staterooms partied all night (no problem there) and thought it was hilarious to scream and knock on doors around 3AM. Then other stateroom residents would get angry and scream at them. I was sure a fight was about to break out any moment. Constant cursing. Las Vegas felt more kid/teen friendly than the cruise ship. The excursions are awesome. We did Monkeyland in the Dominican Republic, Snorkeling in Grand Turks, and beaching at Half Moon Cay. All wonderful. The shows were great but I had to miss a lot of them due to a late dinner. The staff are awesome. Our stateroom attendants Gede was always smiling and speedy quick at cleaning the room. Mudiantara and Komang were awesome dinner attendants. They were incredibly observant and catered to our personal preferences incredibly well. They deserve a bonus. I will absolutely miss them. The cruise ship director was also great. Read Less
Sail Date June 2019
Largest cruise of 4 that I have been on and big disappointment. I thought there would be more pools and there was several things in pictures on sight that was not available. Food was great as well as all of the staff. They always answered ... Read More
Largest cruise of 4 that I have been on and big disappointment. I thought there would be more pools and there was several things in pictures on sight that was not available. Food was great as well as all of the staff. They always answered our questions and concerns Room was hot but may have been due to we was right under the LIdo deck which is open floor plan with door opening and closing all the time. Ports were all great and we never had any issues with directions for shops and other things. We did do and excursion in Amber Cove. We was under the impression we would be doing close to 27 waterfalls and jumps. we only got to do 7. The group leaders were awesome but when you pay for that money you want to do it all. Also no where was we told closed shoes for the waterfalls and we all wore Chacos and then had to rent 4 pairs for $8 a piece. We traveled with a 16 and 20 year old. Not a lot for the 16 bc they can not get into a lot of the clubs. I will do another cruise but I will go back to a smaller ship..More personal and fun.But if just looking to lay out and relax this ship will meet your needs. Read Less
Sail Date June 2019
This is my second Carnival Cruise, first on Magic. We had a group of 21. Where do I begin? We sailed on June 16th. The pros, the service people work hard, the balcony cabin was nice but (see cons), food was decent, white hot party and ... Read More
This is my second Carnival Cruise, first on Magic. We had a group of 21. Where do I begin? We sailed on June 16th. The pros, the service people work hard, the balcony cabin was nice but (see cons), food was decent, white hot party and mega deck party were fabulous fun and cruise director Simon was awesome. Negatives - ship is poorly designed. Having the majority of the food choices at the same place as the popular pools is just dumb. It caused mobs to gather in one location. They are incredibly understaffed and expect too much from their employees who work hard but can’t meet the demand for service causing long waits for everything. We got the soda package, note that we would never do it again! No soda machines or souvenir cup like RCCL provides. Have to order from the bar which means a 20 minute wait. Frozen drinks are no longer frozen when they finally get to you, food often lukewarm at best. We had four connecting balcony rooms with the intention to have partitions unlocked for one large party balcony except the partitions don’t fold back so they either block your window or your door and they bounce around keeping you up all night. No night service on cabin like we had with RCCL. No real theatrical shows for family to enjoy, Iike Mamma Mia on RCCL’s Allure. (Yes we are spoiled by and love RCCL as is obvious by our comparisons). On board Shops were uninspired, casinos non smoking machines were overrun with smokers with no one enforcing the rules. Seriously in this day and age how difficult is it to implement a non smoking casino? Trust me people will still gamble! Amber Cove was a pleasant surprise (though none of us drank due to the recent death toll}, Grand Turk was disappointing. Have to walk a bit to get away from the water filled with limestone and the locals rob you blind on chairs and umbrellas (free ones are at the ugliest part of the beach and fill quickly) and locals were smoking weed around Cruise families, unbelievable the lack of respect for those providing tourism income, nephew offered cocaine while walking thru one of the shops. Unfortunately bad weather made us skip half moon cay which was disappointing but understandable. We had a great cabin steward, Ricky. However I need to make one last note on a Carnival team member named Brandon. We unfortunately had him as host for trivia several times and for karaoke, regardless how many times he was told he could not be heard, he would not speak up instead just was in his own world oblivious on how to engage guests. At the end of the trip there was delay in getting off boat causing unsafe conditions near elevators. He was clearly given a task to clear areas near elevators, again using his low voice he half heartedly tried to advise people then immediately said I give up and walked away. I don’t say this ever but he should be fired. His arrogance was beyond words. Read Less
Sail Date June 2019
We choose this cruise (7th cruise) because of the itinerary. We purchased FTTF, so our boarding and disembarking went very quickly. Took no more than 10min to board, and we were off the ship by 7:30 on the last day! We had a balcony ... Read More
We choose this cruise (7th cruise) because of the itinerary. We purchased FTTF, so our boarding and disembarking went very quickly. Took no more than 10min to board, and we were off the ship by 7:30 on the last day! We had a balcony cabin. Nothing wrong at all. AC worked fine. Only issue was the first nite, we ended up leaving about 8pm for dinner, so our cabin was not serviced because it was too late. Even tho we were on the 9th floor, not very much noise. Dining was great. Service in the main dining room was excellent. Even though we had read reviews of long lines, I personally didnt experience this. Could just be timing. Spent most sea days on the serenity deck. I will say, get there early if u want a cabana. Our first port (Halfmoon Cay) was cancelled because of rough seas. Next was the Dominican Republic. We did the waterfall excursion and it was one of the best experiences ever! Only issue was the tour company said not to take ur phone or camera (understandable) and that they would take all the pics u needed. We did purchase the USB they had for $55. There were literally 4 pics of each group in our group, but they were all posed pics on the trail or afterwards. Nothing on the jumps or slides. Also was told we were doing 7 waterfalls , but it was only 5. Still had a blast. Third port was Grand Turk. Snorkeling was amazing. Lunch afterwards left something to be desired. Was also disappointed with the shops at both ports. All stores seemed to be very commercialized. Same items in every store and very expensive. None of the unique & local items we gave gotten in other ports. All in all, great experience. We plan on doing the same ship & itinerary with our kids next time! Read Less
Sail Date June 2019
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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