480 Carnival Magic Caribbean - Eastern Cruise Reviews

This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even ... Read More
This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even without FTTF. Our arrival window started at 1:00 pm, but we got there a half hour early and were able to get on board at that time. It only took about 15 minutes, and it moved quickly. We went straight to the maitre'd to request a change to early dining instead of late dining. He took our information, and said there were a lot of requests for that change, so we wouldn't know until the next day. To our surprise, we were moved to early dining that next day! Our cabin was a Cove Balcony on the 2nd deck, and we loved it! The ship is pretty big, but we figured out where everything was fairly quickly. It rarely felt overcrowded as I was expecting. Plenty of elevators and very short wait times most of the time. Employees were always friendly, especially the workers cleaning the ship, guest services and restaurant staff. The food was good, as expected. We ate breakfast in the dining room a few times and loved the choices. Breakfast buffet offered plenty of choices. BlueIguana Cantina made real good breakfast burritos. We ate lunch at Guy Fieri's Burger Joint, Guy's Pig & Anchor Barbecue, and the BlueIguana. Burgers and fries were amazing, the barbecue was delicious with the best sauces I have ever had, and the burrito's were outstanding. Dinners in the dining room were very good. Portions are not large, but that was fine with me. Our wait staff were excellent and could not do enough for us. They made us feel like we were best friends. The entertainment on board was excellent. We attended the shows in the theater each night and were impressed with the singer/dancers. The comedy club shows were overcrowded, as we had to stand for half of them. The comedians were decent. The events hosted by the cruise director were the most fun of anything. Simon the cruise director was outstanding, and his Fun Squad were awesome too. 80's and 90's music trivia in the atrium area was incredible. Our ports were Half Moon Cay, Grand Turk and Amber Cove. We chose to simply lay out on the beach at Half Moon Cay and thoroughly enjoyed it! An absolutely beautiful beach. The food at lunch was good, and the drinks were even better! For Grand Turk, most of our party did the power snorkel, rays and beach excursion. They really liked it! I was scheduled for whale watching, but found out it was cancelled when I got off the ship due to rough seas. That stunk, but I made it a beach day with the ship right in front of me. For Amber Cove, we all did the excursion that included the waterfalls of Damajagua and zipline. We loved both of them and would do them again. We are already looking into cruising again this time next year with Carnival! Read Less
Sail Date January 2020
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship ... Read More
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship seems to be grossly understaffed for the number of passengers. Even as a platinum member, service is terrible by customer service. Dining room staff is good but again understaffed. Lines are long and move extremely slow. The bars are the worst, very rude staff but it appears this is due to overwork and understaffed. The bars were NASTY, especially the red frog bar. Ship looks terrible, carpets are dirty and it generally smells everywhere. The shops are extremely dated withe the same old junk. It appears that Carnival has no new items for the past 10 years. I paid too much for this vacation for the terrible service! Read Less
Sail Date January 2020
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on ... Read More
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on in Fort Lauderdale and stayed a few days before getting on the ship at the Lago Mar Resort also a great place to stay. We did most activities on the ship as well as excursions at all of the stops. Our room was great the food was great the entertainment was great! The violin players were amazing!! The trivia parties in the lobby each night were also super fun I highly recommend going to them. Nevlin was our waiter int the southern dining room. The weather was great it was sunny & 80 every day with a light breeze. This was our first carnival cruise and we were skeptical given the few times this company has made the news but we had nothing but a great time and would sail carnival again!! The magic is getting to be an older ship but with that in mind it is in good shape for that. Read Less
Sail Date January 2020
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our ... Read More
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our morning coffee and evening wine. The very best thing about the cruise was the food, we didn't have a bad meal the entire eight days. We dined at the Prime Steakhouse the first night and if I had to do it over again, I would skip the $38 US up charge and eat at the main dining room instead, which in our case, was Northern Lights (anytime dining). Yes, it is noisier in the main than the Steakhouse, and no, the service is not as fast, but the food was just as good and we aren't too bothered with having to wait, after all, we're on vacation, what's the rush? Every night there was something different, and yes, the chocolate melting cake is every bit as good as everyone says. I had it with peanut butter on the side one night - definitely the way to go! We didn't eat at the buffet except for one meal which for buffet food, was tasty and hit the spot. My son said they made the best meatball sub he had ever eaten and considering how much he loves meatball subs, that indeed is high praise. The complimentary luncheon pasta bar at La Cucino del Capitano was a nice surprise, definitely give it a try. Of course, Guy's Burgers was a must and didn't disappoint, however, the taco salad bowl from Blue Iguana was not quite as crisp and fresh as I was hoping it would be. Guy's Pig and Anchor also did not quite hit the mark for hubby and I, a bit greasy and over the top for our taste. The entertainment is where things fall into the so-so category. There are two musicals, both seemed a bit tired and cliche, but we didn't expect too much in this department, so weren't disappointed. One of the comics in Punchliner's was terrific, the other, just okay. The atrium is bright and overdone, but magical just the same! The nightly violin players on the podium helped keep those waiting for dinner happy (and drinking, the bar was oh so handy) and in the evenings, cruise director Simon London was there to keep things hopping. Overall, the staff were terrific - friendly and very anxious to please. We did not attend any of the parties or trivia (we're balcony dwellers) so cannot comment on that aspect of the cruise. We didn't use Waterworks, nor did we swim in the Lido pool. It was crowded, but not so much that one couldn't enjoy a cool dip if that is what they wanted. Overall, I wouldn't hesitate to recommend the Magic, especially once she returns from her dry dock in the Spring. Read Less
Sail Date January 2020
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the ... Read More
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the steakhouse (extra $$) but it was worth it. We visited the 2nd nite and was able to take advantage of promotion for free bottle of wine. We also brought wine aboard and were pleased that they didn't charge the corking fee in the dining room. The dining room food I found to be on par with past cruises on Allure of the Seas and Norweigan. There were plenty of lunch food options and the burger joint was quite good but the BBQ pit a disappointment. At dinner, if you missed dining time the buffet was rather sparse and limited. The ship entertainment focused more on party time. There were fewer shows and lower overall show quality than Royal Caribbean and Norweigan (based on our other cruises). The rooms were very clean and the staff very nice and attentive. Overall, the crew were the friendliest of any other cruise I have been on. Overall, the trip was ok but would not re-do this ship. Read Less
Sail Date January 2020
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & ... Read More
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & staff that we encountered really went above and beyond. From the cruise director (Simon), to our dinning server (Kevin who = GOAT), to the room steward (Nurhamid =my 6 yr old just loves & misses already) to the servers in the dinning rooms, and EVEN the deck workers (Asuandojono* = Squeegees & Mops the the deck floors AFT Pool area), to the Croatian Sensation hosting bingo = gonna make it raaaaaiiin HA! Just crazy Amazing people. Seriously, hands down. When you can engage and involve everyone of ALL ages, even our 6 year old and leave an impression, that is what it is all about. Making Amazing Memories =MAM. The ship did not feel crowded, except at sea days around the pools. (everyone wanted that sun). The shows were truly amazing. The cast appears to truly love what they do. Food was just amazing. Kevin worked hard to server 14 people each night. He even got to show off his dancing skills!! This man can D A N C E y'all!! There are lots of things that you can do as a family or as a couple and really make amazing memories! If I had to pick something to complain about or suggest so you don't think I work for Carnival, because I don't. It would be how the soda setup is done for say younger children. My wife and I are not comfortable sending say our 6 year old up to a bar to get a soda. Just not logical. This is something I would recommend Carnival looking into to address or make better. At least in the areas where everyone gathers. Now at dinner time, was not an issue as your server gladly brings you or your child a beverage. Other than that, and the fact we couldn't dock in Grand Turks due to weather, this ship would be 5 stars in my book. Gave it a solid 4 because of the soda issue and the fact we truly was looking forward to snorkeling in Turks and Cacaos and didn't get the opportunity to. Thanks again Carnival. You gave afforded our family to MAM in Jan 2020!! Read Less
Sail Date January 2020
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. ... Read More
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. Embarkment- was easy enough-the employees seemed very stressed and not eager to answer basic questions. We figured things out on our own. Upon entering the ship we were underwhelmed to say the least. The ship is very run down and in need of a major renovation. The staff were pleasant enough however they paled in comparison to the other cruise lines. Cabin-We had a balcony cabin. Unfortunately, the balcony door was not sealed properly and made a terrible whistling sound when closed and locked. I called Guest Service's to have fixed multiple times and it never was. Only went on the balcony a few times because it overlooked a hot tub. Not exactly the view we were expecting. The room had ample storage, the bed and pillows were surprisingly comfortable. The cabins are not insulated for noise reduction. You can hear EVERYTHING. Food-Not a lot of healthy options. The Lido Marketplace never had food labeled correctly which unfortunately caused an allergic reaction with one of the individuals we were traveling with. She had to use her epic pen and was quiet sick. Dinning room menu was blah at best. Guys burger and the pizza place were yummy. The other places, not so much. I actually lost weight on this cruise. That never happens! If you are a coffee drinker, you will be really disappointed. The coffee was disgusting in the restaurants. You definitely have to get coffee on deck 5 at the coffee cafe. This was included in our cheers package. If not, you will pay roughly $5 for specialty coffee. The lines were long but the staff was friendly. Wifi-DON'T BOTHER!!! Absolutely awful. Nothing more I can say. Staff-It appeared the staff were over worked and there were not enough employees. They were busting their bums all day long. It took a toll on several of them which translated into poor service and being rude to many guests. My biggest issue is the lack of consistency. I asked a question about disembarkment and shared what I was told with our travel party. 3 other individuals in our group apparently asked the same question and got 3 different answers. We all went to Guest Services to clarify and then got another completely different answer. It was very frustrating. All companies can improve training and communication. Carnival needs to make this a priority. Cheers Package-Bar and wait staff under staffed. Had to wait consistently 20-25 mins for a drink. Lines long, no consistency the way drinks were made. Some of the staff were wonderful and other definitely did not like their jobs. Pools and chairs-On sea days plan to get to your seat by 6:30am even though the pool doesn't open until 8:00am. I observed at least 15 different arguments over chairs. People would reserve their chairs at 6:30am with a towel and not show back up until 12:00pm. The Carnival staff was not consistent in tagging chairs for situations like this. This caused a lot of commotion among the guests. Activities-I always heard Carnival cruises had a lot of fun activities. I was really disappointed because this cruise did not. Several prior Carnival cruisers commented that this ships "Fun Squad" was the worst they had experienced on Carnival. I will say the DJ was FANTASTIC. The High C's and the Shredders were absolutely amazing. Every time they played we were there! We still found plenty to do but there was nothing memorable about the activities. Therma Spa-In theory it sounded great. Reality it was a HUGE waste of money. The spa staff were more interested in talking to each other than monitoring what was happening in the spa. We went a various days and times and it was always too crowded. It didn't matter if it was 10:00am, 12:00pm, 3:30pm, or 9:00pm. Lots of guests were complaining about the same thing. After day 4 we just gave up going and we bought an 8 day pass. 3 of the heated chairs were broken. When you finally could get a chair, the spa staff were constantly bringing tours in to sell the service, It was not relaxing like we thought it would be. I think with some tweaks, it could be a great service but the way it is run now, save your money. We loved that Carnival provided blankets for their Dive In movie nights. This was a nice extra that was unexpected but really appreciated. Even with all of the negatives, we had a good time. We met some lovely people, had a great time on the different islands and soaked up some sun. Will we travel on Carnival again? Not unless they get newer or renovated ships, have consistency with staff training, and improve the food significantly. Read Less
Sail Date January 2020
The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was ... Read More
The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was over $100. on the 4th day of the cruise I got the worst case of food poisoning I have ever had causing me to miss a whole day on land and spend a whole day bouncing between the bed and the bathroom. Speaking of the beds; the beds were less comfortable than the ones I slept on in boot camp years ago, I woke up every day with back pain. The entertainment was fine, but nothing special and not at all worth what I paid for it, which was far more than I anticipated to begin with. My final receipt stated I would receive a return on the hold placed on my account but instead more money was withdrawn from my account. If you choose to go on a cruise, take my advice, don’t choose carnival. Read Less
Sail Date January 2020
Waaaaay too many people!!! This ship is very large and designed to have a huge guest list. The only problem is that unless you can wake up at 6am to put a towel on a sun chair you won't get one. There is limited space to sit in the ... Read More
Waaaaay too many people!!! This ship is very large and designed to have a huge guest list. The only problem is that unless you can wake up at 6am to put a towel on a sun chair you won't get one. There is limited space to sit in the sun. Next if you have allergies you can tell the workers but the kitchen staff are not aware enough that they need to change utinciles and clean the cooking area to not give someone an allergic reaction. So if you are allergic to certain foods you are better off going to the buffet. Our ship did not stop at the best port "Grand Turk".......... The only reason I went with this ship and cruise line. The only things that were scheduled to replace the best port was a game of sorry and bean toss. Not like 3000 passengers can participate with two pointless games. All in all for a first time cruiser I can guarantee it will be my last cruise. This cruise ship and cruise line when called would not refund or give any credit. When asked to talk to a manager staff stated there was no managers to talk to. What a joke. For being the largest cruise line they really need step it up. This trip was a wast of time. I suggest never to schedule a cruise with carnival magic you will be greatly disappointed... Read Less
Sail Date January 2020
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team ... Read More
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team did the best my room and all the ship was incredible clean at all the times but the ship was in very poor condition the last night in my room a water leak on the roof wake me up the paint on most parts of the ship needs to be repainted in general the ship needs lots of updates once again this review is to make clear that I love cruising with carnival is just that I was disappointed by the way the company is keeping this enormous 3000 people cruise ship I hope the company do something about this condition matter and find a solution very soon thanks Read Less
Sail Date December 2019
We are regular cruisers, and have sailed on Carnival, Norwegian, Celebrity and RCL. We generally like Carnival, as it has the most in terms of activities and is usually a good price point for the quality- this trip however was VERY ... Read More
We are regular cruisers, and have sailed on Carnival, Norwegian, Celebrity and RCL. We generally like Carnival, as it has the most in terms of activities and is usually a good price point for the quality- this trip however was VERY different. The staff are trying very hard, but there seems to be changes ( decrease) in quality even since our last sailing last December. It is most noticeable in the buffet. Con's The food really is much lower quality. Everything was cheaply made with lots of filler and dough, and corn starch. The Turkey at the carving station was inedible, we couldn't cut it, and then couldn't chew it. The gravy wasn't gravy, it was corn starch and water. They no longer have butter at the buffet it is wiped oil spread, which is tasteless. We are not picky eaters at all, so this was surprising. The line ups EVERYWHERE on the ship were horrendous. We sailed on the sister ship, the Breeze, in 2015 and it was awesome, so we expected the same but were sadly disappointed. The Mongolian wok on the Lido deck was so poorly laid out. You wait in line while the chef cooks in front of you, but it takes 4-5 mins per customer. We waited 45 mins twice and only moved a few spots forward so we gave up. My mother in law waited two hours and got her dish which she said was tasteless. Nothing made sense in the line ups either, the condiments were before the mains...so all the oatmeal toppings were before the pot of oatmeal. The sauces were before the carving stations, and the pseudo butter was before everything. It makes no sense what so ever. The spa staff literally harass you to try to sell you massages or services- These staff really need to understand "No Thank You" means No. I know they are only trying to make money but I started avoiding them every time I saw them. they were relentless. The music around the Pool was blaring loud, and we normally really like all the fun and games around the pool, but we couldn't stay there this time, it was just too loud. The DJ really turned up the volume too much. And one day and a half our daughters room was not made up and not attendant to be found. We went looking for him, but couldn't locate him, so a day and half later when we saw him was asked specifically for the room to be made up, at least with dry towels. That was a first for us to have to do that. I asked him if it was because we prepaid our gratuities which he just smiled and said No, but I didn't believe him. The pools are filled with children and the hot tubs had 25-30 kids. There was no sitting in them safely or comfortably. I do challenge the parents on this one- please young kids in the hot tubs in not a good idea. There were children running everywhere- I don't mind children playing , but they were running the halls and the buffet and the pools. It made it very unpleasant. We went to the Serenity deck but it was closed so we had very few options. They need to move the Punch liner Comedy club to the main theater. Not everyone fits in the Comedy club- and it is standing room only , which is not ideal. Even arriving 45 mins before the show you don't get a seat. The Pro's- Embarkation and Debarkation were a breeze!! very very smooth and easy. We found the rooms to be much bigger than other Carnival Ships. The entertainment ( DJ aside) was excellent. the shows were great, and there was a lot to do in the evenings. The Dive In Theater was excellent with great movies. The Orchestra of violins were excellent and the Love and Marriage show was funny as usual. The common areas were very clean and although the ship is showing it's age, the staff do a great job of keeping it clean. The Cruise director Simon, was high energy and did a great job. Sail Away party was wonderful and very high energy. The food in the dining room was pretty good, much better than the buffet; however, the staff seem very stressed. they made many mistakes, but it looked like they were trying their best. I think they might have too many tables perhaps? Maybe if they removed the showtime song in the dining room at night the wait staff could focus on doing their job of serving. Usually we are addressed by name by the room attendants or the wait staff. There was only one waiter that did this ( Ryan) in the Northern Lights. He was exceptional. Otherwise the staff just seemed way to busy to notice or care. At one point the hostess wanted me to download the Carnival Hub app in order to proceed into the dining room. I explained that my phone is one Airplane Mode, I don't have an international plan, or WiFI and so I didn't do that, she seemed very frustrated that we hadn't made reservations for dinner at the anytime dining, I said we don't mind waiting but I didn't want to download the app. that was not the answer she wanted to hear. Overall we had fun but definitely noticed the cost saving cuts in the buffet and the room services. We probably won't sail Carnival again anytime soon, as I would rather pay a little more and get better quality. . Read Less
Sail Date December 2019
We sailed on the six-night itinerary to Amber Cove, Grand Turk, and Nassau on December 15 as an early Christmas present to ourselves (side note: at $680 for a suite, it was a steal). The Magic is a lovely ship—this was our second time ... Read More
We sailed on the six-night itinerary to Amber Cove, Grand Turk, and Nassau on December 15 as an early Christmas present to ourselves (side note: at $680 for a suite, it was a steal). The Magic is a lovely ship—this was our second time cruising on this ship, and I wouldn't hesitate to book a third. I've noticed that other reviews include a lot people complaining that it's run down, but I didn't notice anything looking shabby. To the contrary, staff are constantly cleaning, polishing, painting—doing everything they can to keep the effects of a lifetime at sea at bay. It was our first time staying in a suite, and I have to say, it was absolutely, 100% worth the money. The bathroom is a REAL bathroom, complete with jetted tub and double sinks. There was also a dressing room area with a door between the cabin and the bathroom, affording a bit of extra privacy when getting ready. There was storage for days, and I swear, we even had extra glassware. Our steward, Julio, went above and beyond. We had some pretty nasty weather one night, causing the ship to rock and roll (enough that our bathroom door was slamming and glassware was clinking), and my daughter got really seasick. We made good use of the trash can that night. Anyway, I did my best to clean it up, but you know. Puking kid + small room = Big Mess. I called him to let him know, and he had the place spotless by the time we got back from breakfast. And he left her a bag of cookies with a sweet note. Being a suite guest also made embarkation a breeze—we were pretty much ushered through an empty terminal while the less lucky masses waited in long lines. Debarkation was much the same. In short: if you can swing a suite, do it. You won't regret it. Food ranged from just fine to really good. I am not a buffet person—in fact I hate them with every fiber of my being, especially in the morning, when I have not had coffee and am forced to deal with hordes of people—but they were fine. There did seem to be less of a selection than there used to be, but what there was was enjoyable. I highly recommend the omelet station in the morning. Also, head to the back of the buffet rather than hovering at the front—there's generally more seating back there. The Northern Lights dining room was uniformly delicious. I don't know what people are complaining about—there was filet mignon, prime rib, lobster, and plenty of other fancy dishes, but you could also get more "ordinary" food like fried chicken and salmon. We had Your Time dining, which worked really well—I hate being locked in to a specific time. When we wanted to eat, we reserved a table in the app, and it was generally ready by the time we got there. The servers treated my daughter like a queen—one even cut up her prime rib for her (she's almost 11). It was pretty hilarious. We also did the Chef's Table, which was an amazing experience. There were seven main courses (as well as a few appetizer courses), and each one was artfully presented and exquisitely prepared. The sous chef played host and told us a lot about how their operations work, in addition to describing the food. Side note: it's in the main galley, so there's some pretty good people watching. Activities: we didn't really use the pools. They're too dang crowded, but nice, if hanging out in a sea of people is your thing. The water park area is pretty fun, and the shows were decent. We're pretty low key in general, so we didn't do a whole lot of "participating," if you know what I mean. The Cloud 9 spa thallasotherapy area (I just murdered the spelling) was amazing. Quiet, relaxing, and totally zen-like. I only made it up there once (kids. sigh.), but thoroughly enjoyed the two hours I got to myself. The ports were nice. We just hung out at the pool at Amber Cove, and if you ignored all the drunk people, all was well. The waterslides are also pretty amazing. In Nassau we did the Dolphin Experience at Blue Lagoon, which I highly recommend. It was great fun, and is certified by the humane society (pretty rare for an attraction like this). The dolphins seemed truly happy and the trainers seemed to love their jobs. Plus, the island is ridiculously beautiful. And in Grand Turk, we sat on the beach. It was 80 degrees and sunny in December, the water was that beautiful turquoise color, and you could even snorkel. What else do you need? All in all, it was a highly enjoyable vacation and I wouldn't hesitate to recommend the Magic to anyone. Read Less
Sail Date December 2019
Just got off an elite cruise 12/9/2019.It was a wonderful experience.2 bottles of Grey Goose waiting in my cabin on arrival.Welcome cocktail party with Roberto the Elite casino host.There were activities for Elite guests almost every day ... Read More
Just got off an elite cruise 12/9/2019.It was a wonderful experience.2 bottles of Grey Goose waiting in my cabin on arrival.Welcome cocktail party with Roberto the Elite casino host.There were activities for Elite guests almost every day in the casino.Every day we got a gift of cookies or a gym bag,paper weight,chocolate covered strawberries,phone chargers,and a fruit basket. We were treated to a shore excursions of our choice in Turks an Caicos.Our parking was paid for because we drove there.There was a plaque on our cabin door saying we were Elite guests. We are already platinum so the platinum upgrade for the cruise really didn't affect us. The fifth day there was an Elite cocktail party where the hors d huerves were better than an upscale wedding with an open bar. It was a wonderful experience that you should not miss it you get invited.try it you will love it. The cabin was always kept clean and wasn't dated.could use some more drawer space. Food in the Lido buffet was just OK but the Italiain restaurant food was good in Cucina del Capitano. Read Less
Sail Date December 2019
We did have a nice time on this cruise weather was pleasant. Just the type of people, the other cruisers incredibly rude. We have done Carnival many times before. I did like the Magic better then Carnival Sunshine. Was a lot cleaner. ... Read More
We did have a nice time on this cruise weather was pleasant. Just the type of people, the other cruisers incredibly rude. We have done Carnival many times before. I did like the Magic better then Carnival Sunshine. Was a lot cleaner. Just some of the fellow cruisers just made it unpleasant. Will pay more to go with a luxury cruise line next time. Or just fly to our next vacay. We did a six day cruise. Nassau, Amber Cove, Grand Turks. The bathroom is tiny as usual. I think if you are very large person, you would be very uncomfortable. My son who is almost 19 had a good time. He hung out with the teenagers his age on the boat. We did enjoy our excursion on Amber Cove. Terrcross buggies. Alot of fun. But you will get very dirty. Bring a change of clothes and a towel for later for on. Read Less
Sail Date December 2019
For us, this is our 8th cruise, third w/ Carnival. We booked a balcony on the spa deck for $980/person back in January that included spa access (lounge/hot tub/ oriental steam/ eucalyptus steam/ heated lounge chairs) for an extra $145- ... Read More
For us, this is our 8th cruise, third w/ Carnival. We booked a balcony on the spa deck for $980/person back in January that included spa access (lounge/hot tub/ oriental steam/ eucalyptus steam/ heated lounge chairs) for an extra $145- well worth it to us as we used it every morning. Ship- The Magic, for being only 8 years old looks in pretty rough shape. Lots of rust on the exterior, especially at the water line and throughout there were signs of wear. Lots of missing tiles in the spas 12th floor hot tub, large rust spot on our interior window and they definitely went ALL IN on the color green for the interior...wow!! Probably the ugliest ship we've ever sailed on. Windows in the dining room and throughout the ship were dirty and in need of cleaning. Never seen this issue on any other cruise we've been on. Departure- No issues getting on board, got processed quickly and baggage was delivered by 2pm. Dining Staff- We had 6pm in Northern Lights dining, did the buffet on Thanksgiving as we didnt want to dress up for second formal night and went to the steakhouse once. Its the service that really makes a difference, though, isn't it? That makes a cruise feel special if we are treated special at chow time. Our staff was ok, not the best, not energetic or happy but also did do their job competently and that is just the roll of the dice...whether you get a fantastic group or terrible ones or somewhere in between. Room Staff- Room was cleaned and kept up and had little interaction w/ our steward, which is fine. Food- I thought the food was some of the best we have ever had. I do feel that generally, Carnival Cruises have the best food. My only knock were the fruits- cantaloupe, grapefruit, strawberries, pineapple, oranges, apples all of it was poor. The menus were very strong w/ lots of options and my daughter fell in love w/ the Indian vegetarian dishes. Entertainment- I felt the after dinner, main stage group was a bit below average with only the one Rock & Roll show being competent. The lounge acts were fantastic, we especially loved the 3 violinists and bought their CD. Casino- We usually spend a good amount of time gambling but due to the smoking allowed in the casino, we rarely went. Maybe 30% of our normal amount. Ports- Loved the itinerary but was VERY disappointed that our power snorkel in Grand Turk did not go the wall, which is the only reason we booked it. Still fighting w/ Carnival over that one. Disembarkation- Does anyone ever have a smooth one? We're all unhappy to leave, we're getting up waaay too early, and no one knows what is going on. Read Less
Sail Date November 2019
We went with my life long friend, who is an avid repeat cruiser, since this was our first cruise. Overall, the trip was fantastic. Only issue we had was with some punk teenagers - that apparently were left to run wild and had NO MANNERS. ... Read More
We went with my life long friend, who is an avid repeat cruiser, since this was our first cruise. Overall, the trip was fantastic. Only issue we had was with some punk teenagers - that apparently were left to run wild and had NO MANNERS. We enjoyed the cruise so much that I've already booked 2 for 2020. All the food we had from the buffet, Guys Burgers, Blue Iguana Cantina, to the MDR, to Cucina, to the Steakhouse was so super yummy. My room steward was ok, nothing spectacular. Our room 7367 was in a fantastic location between the mid and aft elevators. Met some amazing people, St. Maarten was our favorite port. Really disappointed in Grand Turk. The coffee bar staff was amazing! After the first day they knew my coffee drink perfectly and always remembered it. The casino and staff were great! The wait staff, especially Nelson, were all wonderful. Read Less
Sail Date November 2019
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who ... Read More
Passengers were kept lined up outside the entrance. Loyalty Program Protocols were ignored at the time of embarking and by Guest Services. Ports staff were very rude, as they attempt to keep people in line while blocking people who claimed to have special privileges based on Loyalty Program of the Cruise Line. Guest Services staff, seems to be unable to deal with issues related to Loyalty Program protocols. They have four staff people (during rush time) for Blue, Red and Gold passengers; and only One Staff person to handle Platinum, Diamond and Rush to Fun (who are mostly inexperienced cruisers with lots of questions and problems. Holding that line for long period of times. Toilets malfunction in our stateroom for day one. Finally we had a flooded bathroom. Corridors were dirty. Food -same one-as in every ship. Salads were stales and moldy. Embarkation as disembarkation (it happened again) was a nightmare. Felt like corralled cattle by the elevators. Wonder why we continue to booked with them. Well, not every ship is the same. Just bad luck this time. Bazinga! Read Less
Sail Date November 2019
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort ... Read More
This was my sixth cruise- first one with Carnival, the others were on Royal Caribbean. My boyfriend and I (we are 24, almost 25) arrived in Fort Lauderdale a day before the cruise departed (we had to fly from New Jersey). Hotel in Fort Lauderdale: The Tranqulio Pros: affordable, uber ride away from the airport and cruise port, walking distance to the downtown area and the beach, friendly staff Cons: room was small and felt more like an Air BnB, no phone in the room to call down to the front desk, body wash and shampoo are all in one (no separate conditioner), have to turn in your room key or you’ll get charged $25 **If you’re just staying for one night, I’d recommend. Embarkation Day: we arrived at the cruise terminal by 12pm. At first, it was frustrating figuring out where to take our luggage (we were directed to the front of the line) and had to basically walk through people to get to the right spot. However, once we found out where to drop our luggage and got in line, it was all good. The check in process went very smoothly- they scanned our boarding passes, we went through security and were on the ship by 1pm. We were supposed to leave at 3:30pm but didn't head out until 4:30pm. That night, it was very rocky and A LOT of people complained about being sea sick (probably because the captain had to travel faster so we could make it on time to the Bahamas the next day). **Take dramamine just in case- you never know if you'll have to use it. Ship and service: the main areas are clean, certain staff were friendly (we loved Tuty at the Magic Lobby bar), and our stateroom attendant (Yusep) was nice. He wrote "Happy Birthday" on our one mirror for my boyfriends birthday. I didn't request this, so thought that was a sweet gesture. The bartenders at the Red Frog Pub were not friendly and somewhat rude on our second day at sea. A women complained her beer was warm because the glass had just come out of the dishwasher, and he told her there was nothing he could do about it and walked away. I'm not sure why he just didn't give her a new one? Our waiter- Tulus was just ok. He didn't do anything that stood out to me. The lines for the Lido Marketplace are long like other reviews say, but I didn't think it took up too much of our time. It was also very easy for us to find a spot to eat, and I liked how they had booths in the buffet area. Food: I was disappointed with the food in the main dining room (MDR). The breakfast buffet food wasn't great either. However, I really enjoyed Guy's burgers, the Mexican stand, the pizza place and the deli section (all included). Ice cream was good but the dessert selection (specifically in the MDR) was sub par. I didn't like how our waiter had us order our appetizers, entree and dessert all at once (I'm used to ordering dessert after I finish my meal). Ports: Nassau- the locals who sell things at the straw market and on the streets are very pushy which got annoying. They are big on selling cigars, giving girls braids and try to get you into their store. We walked to Junkanoo beach which was easy to find. Since this is the closest beach to the ship, it was PACKED. I would recommend checking out a more private beach if you want to relax. We spent the second half of the day at Senor Frogs which was a blast. The drinks are over priced but there’s a “hype man” who made it fun. **I highly recommend taking a beach bag so you have a place to put beach towels, a wallet, sunscreen, etc. Amber Cover- this is Carnival's island that’s a cab ride away from the city. It was clean and had a restaurant, zip line, a slide, a pool with a swim up bar and shops. We stayed by the swim up bar for the entire time (got two bucket's of Presidente’s for $20 each). It was pretty crowded but fortunately, we found a good spot where we could keep an eye on our things. Grand Turk- we did the Junkanoo Party Bus excursion which I booked before the trip, on Carnival's website. We had an hour and a half to kill so we sat by the pool at Margaritaville. This was a highlight because it was really nice and relaxing. The party bus served us a rum punch that was pretty good, but lacked rum, I thought. Banks was good, and gave us a lot of info about the island as we made our way to each stop. The first was a souvenir spot (they weren't pushy at all), next was a light house (I thought we would climb it and see a cool view but it wasn’t like that). After that is the Cliff Hanger bar right next to the light house for rum tasting. This was the coolest part because you get to see where the Caribbean Sea meets the Atlantic Ocean. The last stop was the “private” beach (I thought we would have the entire beach to our group but there were other tourists there). It wasn’t as crowded as the beach in the Bahamas though, and they gave us chairs with umbrellas. Debarkation Day: The night before we arrived in Fort Lauderdale, we had the option to carry off our own luggage or you could put it out by 11pm and have the crew take it off for you. We decided to take our own luggage off, and I was amazed with how smoothly it went. We left our room at 7:30am and were in an uber to the airport by 8am. Entertainment: The shows were a welcome aboard show, 88 keys, America Rocks, and Flick. I thought the welcome show and 88 Keys was ok. America Rocks was good, and Flick was my favorite. They also did Love and Marriage, Quest, a mega deck party, an all white party and there were two comedians who were funny. The nightclub- Vibe was a lot of fun. I also thought they would do more at night on the decks. **I would highly recommend this trip to people in your 20s who are on a budget looking to travel and have a good time. It wasn't overly priced, and I felt we got what we paid for. Carnival's tag line is "Choose Fun," and they definitely mean that. Read Less
Sail Date November 2019
First of all let me say this was my 16th cruise on Carnival in the last 8 years. All but one of those has been awesome until this one. This was a first cruise for my grown daughter and three nieces. My daughter & I had a deluxe ocean ... Read More
First of all let me say this was my 16th cruise on Carnival in the last 8 years. All but one of those has been awesome until this one. This was a first cruise for my grown daughter and three nieces. My daughter & I had a deluxe ocean view cabin. While the shower pressure was fine, the water in both basins had very little pressure and the drains were almost clogged shut. Our room steward was very attentive but the room itself could have been much cleaner. Many of the common areas of the ship are worn & need of repair/paint. The food in the buffet was fine and Guy's burger bar great as usual. The Blue Iguana Cantina is usually a favorite but this was terrible. The guy making burritos in the morning didn't know what he was doing. The condiment jars had not been refilled from the day before and some of the toppings looked like they had been left out uncovered. In the buffet, the water stations would only run a very slow stream so it took a long time just to fill a glass. At one point one of them quit entirely. When we arrived in Half Moon the crew was disorganized and for quite some time only were running one tender boat. Even though we were Platinum priority, we had to wait for several tenders before there was one with a ramp so that my daughter could use her knee scooter. The cruise director blamed the problem of only one tender gangplank on the "rough water" but there was no rough water. As always, the ports themselves were great! The production shows were very good and the performers better than average. Also enjoyed the comedy club. The Hub Chat feature that is supposed to allow us to communicate with others in our group did not work. An those in the group that purchased wifi said it was down more than it was working. Debarkation was a joke!! We were in port for over 2 hours before the baggage for the priority passengers was unloaded so we could disembark. As I said, we have cruised out of Port Everglades many times on other Carnival ships and never had these kinds of waits. While I have another Carnival cruise coming up, thank goodness it's not on the Magic. Won't be sailing on that ship any time soon. Read Less
Sail Date November 2019
Nothing is 100% so 4 stars. Well happy Halloween. Just returned from the Halloween cruise on the Magic. Halloween night was great as usual. First I will give a bit of my disappointments. Not many. 8 day cruise. One afternoon mashed ... Read More
Nothing is 100% so 4 stars. Well happy Halloween. Just returned from the Halloween cruise on the Magic. Halloween night was great as usual. First I will give a bit of my disappointments. Not many. 8 day cruise. One afternoon mashed potatoes. That’s it, we only do the buffet so maybe in the dining room. Hate the dining room because of the 1-1/2 to 2 hours. Other things to do than just sit and wait for your food. Then hopefully you will like what they bring. Food on the buffet was blah as usual. The butter needs to be changed to something different. What they did was put super thin whipped butter in a jar and you dig it out. It is so thin, (How thin is it?) It slides right off of the knife before you can get it to your plate. They supply a clean butter knife for each use. Even if you use a spoon, you then need the spoon to put it on anything you have on your plate. The knife is useless. The best way I have seen on a ship was squares of butter and you get them with small metal tongs. No foil, no mess. Now for plastic straws. What they are made of I have no idea. However it is a very bad idea. They are thick and in a short time go completely limp. Yes limp. They will hang down over the glass rim. The hole will close up completely. So you either get another, or ask for a plastic straw. My wife would not drink using it. She said the texture was disgusting. Guy’s Burgers were never hot. Just warm. Deserts were mostly cakes. Not much of a choice at all. We purchased the fish and chips. Not bad. But the next afternoon they had fish on the buffet. That was excellent. The TV in the room was a small 21”. Not a sharp picture and only one news channel CBSN. Now for the good. They now have a thin metal stirrer for your tea or coffee. They have a tiny spoon at the end. You do not toss them out. They wash them. So no wood waste as with the wood stirrer. Our room was an ocean view deck one. 1335 excellent location and it was very, very big. 4 big closets, two bath rooms. One with a commode, a shower and a sink, the other with a sink and a tub with a shower. Had a clothes line over the tub. Great for drying the bathing suits. The curtain over the window was ceiling to floor, wall to wall, a black out curtain. Real nice. The bed was super comfortable. The ship was in basic good repair. Clean and comfortable. Cool but did not freeze to death as on many other ships. All the shows were very good, one great one. Went to see 4 of the comedian’s for general audience. One was outstanding and left the ship the next day. My wife does not laugh much. With this guy. She could not stop, tears in her eyes. In the casino, I have not seen this before. They have handles about a third of the way down on the back of all the chairs. Made it so easy to pull out a chair. They were beautiful looking and very comfortable. Smoke in the casino was not bad at all. Almost un-noticed unless you sat down to someone smoking. The Deli was excellent. Something I have not seen on other ships. They always had fresh French fries. Nice golden brown straight cut. So I would get a warm Guy’s burger and go get the fry’s form the Deli. Nice! At 11:30 they had a small buffet for an hour or so. Chicken noodle soup, toasted cheese sandwiches, meat ball subs and a few other items. Very good. By the way. For the very first time on carnival, always super hot soup. Excellent. The steak house was awesome as usual. Carnival has the very best steak house out of all the cruise lines we have been on. Even the sea day brunch with the steak and eggs, excellent. Getting on was easy and fast so was getting off. Just keep walking. We left our room about 7:45 AM, they would like you out by 8:30 AM. We left our luggage in there and told the steward we would be back before 8:30 AM to get them. Not a problem. One major thing I like about deck one is the elevators. No one on them when you get it. Other than someone getting off. So when you want to get off with your carry on, so nice. This time the ship had to places to debark. Deck 2 and 3. What a great idea. I just walked up one deck instead of waiting for an elevator. We were mid ship and so was the gangway. Walked right off. So there you have it. A great cruise for a great price. Read Less
Sail Date October 2019
My husband and I were on the Carnival Magic for the second time (first was August 2018). We took this cruise to celebrate both our 45th birthday. This was our 11th cruise, 10 with Carnival and 1 with RCCL. Overall ship maintenance. ... Read More
My husband and I were on the Carnival Magic for the second time (first was August 2018). We took this cruise to celebrate both our 45th birthday. This was our 11th cruise, 10 with Carnival and 1 with RCCL. Overall ship maintenance. 1. The most important issue (I think) comes from the A/C system! We've been roasting in our cabin, mislead by the guests service who called maintenance even though, that we learned later, they knew it wouldn't be fixed. Other passengers complained about it too and we all been told the problem would be fixed the next day but never happened. There were also some public areas where the A/C was barely to not working at all. Again, when people complained they were told that there was no problem! 2. This ship is way more rusty than all other ships we've been on, regardless of the class and age (we've been on Fantasy class, Conquest class and Dream class). 3. Throughout the week we could smell sewage odor in differents part of the ship. The first evening it was stronger in the Atrium and when guests service crew were asked about it they pretended not to smell anything and reply they would send someone to spray with air freshener! 4. Windows were so dirty that we couldn't take pictures through it. In the past we could see crew members hanging around the ship at every port of call to clean the windows and ship. By the amount of grime accumulated it seems like it's been a while since they did. 5. In the Lido dinning room, over the tables, there is air vents with nothing to prevent dirt from falling. Food and drink... 1. We noticed a very big decrease in the quality of the food. I'm not saying the food was not good but the quality and taste in general wasn't what we normally see with Carnival. On the other hand we tried the steakhouse for the first time and it was amazing! 2. The water available on the Lido from the drink fountains tasted terrible and the limonade was way too strong. We've been drinking the ships water and limonade since our first cruise and never experienced something like that. 3. For the first time on any of our Carnival cruises, the service in the dinning room was average, at best. We experienced on our previous cruises excellente and personnalized service but on this particular one we felt neglected and rushed. Housekeeping 1. Our stateroom stewart was really nice and was doing a great job. When we told her about the room temperature she managed to find us a fan despite being rare due to the large number of cabins with A/C issues. She even wrote a special note on the mirror for our birthday. 2. From the public restrooms to the dinning rooms and the corridors, everything was really clean. Entertainment and activities 1. The playlist production team was fantastic. It was their first week on the Magic and we couldn't notice any hesitation or discomfort between them. 2. The Cruise Director, Leigh, was doing a great job. He is enthusiastic and easy to approach. 3. We tried to go to the Punchliner comedy club 2 or 3 times but the club was already packed 30 minutes prior to the show or the line up to get in was so long we coudn't get in. Ports of call 1. Half moon cay, as always is a nice stop. It's a perfect beach and relaxation day. The only thing I would say is there is not enough umbrellas. 2. Grand Turk was also really great. It's a really great place for people who enjoy snorkeling without spending big money on an excursion. 3. Amber Cove is a beautiful place with a pretty nice pool area. There is 2 waterslides that you can access for free and a zipline for which you have to pay. In conclusion, I do not recommend the Magic until it has undergone major work. As for the ports of call, if you enjoy a lot of beach and pool these places are for you! Read Less
Sail Date October 2019
This is our 8th Carnival cruise and it was probably the best yet. Embarkation was quick and easy. Arrived at 11 and was on ship by 11:30, even though had arrival appointment for 12-12:30 . Just have your ID ready along with your ... Read More
This is our 8th Carnival cruise and it was probably the best yet. Embarkation was quick and easy. Arrived at 11 and was on ship by 11:30, even though had arrival appointment for 12-12:30 . Just have your ID ready along with your boarding passes to be scanned. Carnival holds the safety briefing inside in different areas of the ship, including the dining rooms, lounges and the main show room. It will depend on your assigned muster station. It is mandatory, they will scan at least one person's sail and sign card from each room but will ask where each member of your storeroom is and if they are visibly present, then their name will simply be electronically checked off. They will call out names of people who have not been accounted for until they show up, then they begin the briefing. The briefing itself went quickly. We watched sail away from deck 9 foward in a semi-secret location (see photo). We stayed in room 9216 which is a adjoining room but never had any issues with noise, however our balcony divider had to be wedged with a plastic bottle one very windy night as it was constantly banging. Our room steward Christian and his team were great, they cleaned our room once a day as we requested. We had the option of once or twice daily cleaning but chose only mornings. Christian was available pretty much all day so if we ever needed anything we just asked. We requested a daily filled icebucket which he never forgot. Never smelled any sewage as mentioned in other reviews on this floor, just cleaning products. I never noticed any issues with the ship itself, the crew was constantly cleaning and maintaining her thru out the cruise. We ate breakfast at the northern lights restaurant 3 times and it was very good, the buffet wasn't bad either for breakfast. Lunch mainly consisted of Guy's burgers - they are so good and usually look for our cruises based on whether the ship has a Guy's burger joint on it or not! We had downloaded the Carnival app and used it to request a table for supper because we had YTD and by the time we got to the restaurant our table was always ready. Our service team Rodren, Aarron and Richard were great, they delivered excellent service and set a high standard. They were in a section that included table 119 where we sat at or near. The app will assign you a random table so each night when when we got to the restaurant we always requested to sit in their section, which was usually accommodated. On the last night, there were no tables available in that section and were seated in a different section. Rodren and his team set a high standard so we had high expectations. The service was lacking in this other section we were sat in. It took forever to get bread or water and they never even gave us menus yet when they finally showed up they asked us what we wanted. Good thing the Carnival app shows the menus because we made our choices that way while we were waiting to be acknowledged. Entertainment was led by the Cruise Director Leigh, who was full of high energy and funny. He was probably the best CD I have every seen, the music trivia with DJ CUE was outstanding . We went to the 88 keys, America rocks and Flick shows held at the showtime theater, all were pretty good. There was one technical difficulty at one show which was quickly resolved. The best show was John Heald's marriage show that had us laughing from start to finish. The comedy club was also very good with Michael Lebovitz and Edgar Rivera, the PG and 18 + shows are basically the same except for profanity used at the later shows. We were disappointed that there were only a few nights of comedy shows as on other cruises they had them practically every night. On this cruise if you went on the first night it was a repeat the next show. Our first stop was Half Moon Cay which is a tender port, the wife and nephew had a early shore excursion and I was able to tender to with them even though I didn't have an excursion which I was happy about. We met at one of the restaurants with all the other excursions and were on the first tender out. I left them at the shore excursion kiosk on the island, grabbed all the gear and headed to the far end of the beach which is quieter and less crowded. The buffet on island was burgers, chicken and assorted salads. We left at around 3 pm and there was a line up, but found that the wait was for people taking so long washing their feet of sand at beginning of the line. There is 2 washing stations but people were only using one so go around to the other side it's much quicker. Grand Turk was our next stop. We got there at around 11 am and the Carnival Pride was also in port. They got there earlier. We booked Gibbs Cay Sting Ray Adventure thru Carnival. We again met at a restaurant and were first off the ship. By the time we got to Gibbs Cay the rays had eaten already and were not as plentiful because the Carnival pride had already been there. However we did manage to get photos with a ray. The snorkeling wasn't that great, thre arent much fish there, we have seen better. They caught fresh conch and showed us how it is taken out of the shell and we had a chance to sample a piece. There are a lot of the conch that is not as edible and that is what is fed to the rays. The excursion ended with rum punch on board only, then ended down the beach by the ship at the Reef Shark Bar and Grill where we were provided with complementary chairs, umbrellas and free shuttle back to the port. We could have walked down the beach but chose the 2 minute ride. We ate some of their food which was very good. We could have went back on the ship to eat then return to the beach but it's always good to sample the local cuisine. I believe this particular bar and grill are affiliated with Carnival, the property is big and seems to be growing. Amber Cove was our last port. We booked Damajagua waterfalls thru Ismael taxi tours. Technically it's 27 waterfalls but we only did 12, which was plenty. Because Ismael taxi is not a Carnival affiliated excursion, we had to walk 15 minutes to a meeting point outside of the port walls where we met Ishmaet at 9 am. It was a 30 minute ride down a main highway to get there. We had a wonderful day of sliding and jumping down the falls. We also were provided with a lunch which was very good. We left the falls by 1:30 and had plenty of time left to shop in port. We had to get back on the ship by 3:30. Disembarkation was quick and easy. Because we had an early flight, we received a letter in our stateroom with attached luggage tags #3 if we chose to have our bags waiting for us when we disembarked. We chose to do so and waited in the showroom and were instructed us at 8:30 that we could leave, even though our # wasn't called. We were thru customs and in taxi to airport in less then 30 minutes. Overall a great experience and I am looking forward to next year where we are considering the Magic once again. Read Less
Sail Date October 2019
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, ... Read More
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, not their experience, is what matters most. If we could get our money back we would! CONS 1.A lack of decent water. The water available for free from the drink fountains and restaurants tasted horrible, like old ocean water (not exaggerating). It was UNdrinkable. In order to get drinkable water you had to purchase it. From room service it was $4.40 for a large bottle (what we can get for a $1-$1.25 here!). 16oz bottles were 1.25 IF purchased from the ship coffee shop. 2.They sold everything they knew people would need or want (going ashore? Here’s some cold water for a price! Want something hot from room service? Here are a half-handful for a price, got a headache? Here’s some aspirine for a price etc…) 3.They push alcohol like IT is water. There were workers walking around constantly asking if we wanted these alcoholic beverages. We constantly told them no. Couldn’t eat in peace for them. At one point my sister told one who wouldn’t take no for an answer not to come around asking us again. It truly felt like the workers were pressured to sell these drinks; the look of disappointment, or sheer annoyance on their faces when you wouldn’t take the bait was truly off-putting. {The same can be said for the spa workers; it got so annoying having them shove flyers at us for their over-priced services. And the attitude of some of them was not quite the turn off. I believe they are also pressured to make sales, and that is sad.} 4.Every fountain had bad lemonade; that is all they had to drink with lunch or dinner. It was not fresh made so it was very strong and artificial tasting; not good at all. Only In the mornings could you get orange juice cocktail or a Guava juice drink (this was actually the best juice offered). If you wanted a soda you had to be ready to fork over $3 bucks a can (that’s right, 12 ounce cans). I’ve included a picture of the toddler cups – the ONLY cups they had for the fountain drink. 5.Mediocre food: The Lido buffet was nothing at all to write home about, and the lines were so long that by the time you got your food and sat down it was cold. Also, I am allergic to seafood and the way they had the food organized at the buffet I often could not eat it due to saucy seafood being passed over the non-seafood items, or possible utensil mixing because everything was so close. The best places were Guy’s Burger Joint and the Deli. Guy’s Pig and Anchor Bar was ok to (this and the burger joint were closed at 6 or 2:30 respectively). The Ship Dining rooms (Southern Lights and Northern Lights Restaurants) were okay. Service was quite slow so, again, lukewarm to cold food. The restaurants did not handle the crowds well at all. The waiters, though nice, were overwhelmed and provided service that failed to impress. And at these restaurants, though free, were the same bad water and bad lemonade – unless you wanted to pay for soda or alcoholic beverages. The food was so disappointing that we opted out of our planned steak house dinner; we weren't impressed enough to take a chance paying $38 each just to be disatisfied. 6.Ship not clean: A. The ship carried an odor, especially in the hallways where the staterooms were. Oftentimes it smelled like sewage. If you have never smelled that before, take my word for it- it stinks! The smell really caused some of us to wonder what was going on with the workings of the ship. B. The carpets need serious cleaning. We kept socks on our feet when in our room, but we were shocked at how dirty the bottoms of our socks got and so quickly! I forgot to take a picture of them, but they were just shameful! I saw some people walking around with barefeet...not a good idea. C. The windows were filthy. You couldn’t really take good pictures from the windows because they were in such need of scrubbing (see pics). This was not 1 trips worth of grime; it has clearly been a while since they washed those windows. 7.Old Bedding: Carnival obviously tries to keep bedding until forced to replace. Our sheets were old and had pill-balls on them (see pic). 8.Rude, disorganized, unclean room service: The room service order takers were rude. There was a charge to order hot foods from room service. You could only get cold sandwiches for free from room service until 10pm. After that everything cost you. Cleanliness was questionable. They replaced our ice one evening, and I am so glad we didn’t use it. The container was mildewed (see pics)!!! We didn’t see it till the next morning after ice had melted. We could not eat/drink as comfortably after this. 9.A hassle filled vacation: getting off the ship at Half Moon Cay,the first stop, was so disorganized. Extremely long line waiting for a “ticket” (which they ran out of) to get off the ship. The whole set up made no sense whatsoever. The first stop at Half Moon Cay left a lot to be desired; there wasn’t much to see or do, but of course there was plenty of alcohol to buy! 10.The Medical Facility was hardly, if ever, open. My sister needed some help and was directed there. They were closed. They were closed the next morning/day etc. We never saw them open! She ended up just getting Tylenol from Room service, for which they charged her $1 per pill. 11.The rooms do not fully match the description/images on their website. The pictures are taken deceptively. They are not as roomy as they appear for “suites.” The beds are smaller than twin size. 12. The cigarette smoke practically permeated all of deck 5. The most comfortable seating on the outside decks were in smoking sections. So if you don't smoke or cannot take the smoke due to say, asthma for example, it could be a little difficult finding a perfectly comfortable spot to sit. 13. The serenity area of Deck 15 was just okay. The elevator was not always on, meaning a pretty good walk up from deck 10 (If I remember right). It is also next to the water slide area, only separated by a little divider. So if you are sitting outside in the serenity area of deck 15 then it is not always that serene, as you can hear the water, yells, and laughter from "water park guests" a few short feet away. PROS Our steward was nice and kind to us. The majority of the ship’s staff was nice. I had a good cheesecake from the coffee shop, and the price wasn’t too shabby. The coffee shop also had almond milk or soy milk for those who are allergic to dairy; that option, to my knowledge, was not available elsewhere aboard ship. The positives of the trip really had nothing to do with Carnival. The scenery was the best thing of the trip, that and watching the water. The stops had beautiful scenery, and Amber Cove was the best port of the 3 stops we made. **I cannot and do not recommend anyone cruise with Carnival. My sister doesn’t even want to take another cruise (period!) after this experience with Carnival. Many of our fellow travelers said it was the worst cruise they had ever been on. They kept singing the praises of Norwegian. So if I ever cruise again it will be with Norwegian, but never ever again will I go anywhere on any Carnival ship! They should be ashamed of themselves! Read Less
Sail Date September 2019
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was ... Read More
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was not disappointed. My friends and I arrived in Ft. Lauderdale the day before we embarked and stayed at a Hampton Inn which had free airport shuttle and $10 per person transport to the cruise terminal. The hotel was so/so and I would not stay there again. We ended up taking an Uber, which from the hotel to the cruise terminal was less than $20 for an UberXL. From the time of being dropped off by our Uber to getting on the ship, only took 12 minutes. Way to go Port Everglades! Our cabin was amazing. We booked a cove balcony as I've been in one before and I would certainly do it again. People mentioned in some reviews about a sewage smell and we only experienced it in the hallway between rooms 2298-2280 for less than 24 hours, I believe on the third day. It was strange because once you got to our room which was 3 doors down, the hallway smelled fine. Nothing was ever noticeable in our room. Ilham, our room steward, meet us on the first day and asked when we wanted turn down service. Ilham and his assistant were on top of their game. Every time I would walk by them in the hall they would great me and ask me how my day is going. We brought soda onboard and left the extras for them because they were that wonderful. The food on the ship was amazing and I would highly suggest going to the dining room every night to eat. I went with a couple of friends and each night they ordered two entrees because they couldn't decide what to eat. Our waiter, Marvin, and bus boy, Luis, where down to earth and I could not have asked for better wait staff. Guy's Burger are wonderful and I could have had those for every meal. The buffet was so-so, typical buffet food and at one point I went to the Mongolian place and it took 30 minutes of waiting in line to get my food. Pizzeria was never a disappointment and I suggest #4 which is the Formaggio. Simon London, our cruise director, was EVERYWHERE. He is hilarious and all the shows he hosted had a huge crowd. I highly, highly recommend the Love and Marriage show. We sat toward the front and we were crying because we were laughing so hard. Simon was certainly kept on his toes with some of those answers. I also recommend going to the decade trivia in the atrium. It's not really trivia as much as it's a huge sing-a-long and the CD bringing out guests from the audience to participate. In some of the reviews, I was reading the was no Quest scavenger hunt, but on our ship there was. Unfortunately, we were not able to attend because it was extremely late at night (I believe 2330) and we had to be up early the next day to be one of the first off the ship for our excursion. Our piano bar player, Scott, was another fantastic entertainer. The first night we stumbled upon the piano bar by accident and every night thereafter, we spent there because it was that much fun. The Fun Squad on our ship worked really well together and with our Cruise Director. For some of the events they were scripted, but you could tell they were going off script because they would be laughing on stage. Our favorite port was Half Moon Cay. People say there is not good snorkeling there, but that a bunch of crap. They obviously did not try hard enough. If you walk all the way to the end of the beach (its a pretty far walk), there is fantastic coral with huge fish. I would only recommend this if you're a strong swimmer though, the current can be a little strong. The downside of this port is it's a tender port. I had to wait in line for about 35-45 minutes to get a number for the tender. Perks of waiting though, is you are one of the first people off the ship and it feels like you have the beach to yourself, especially if you keep walking away from the crowds. Hopefully Carnival will start building a pier for Half Moon Cay. I did not like Grand Turk at all. So much so, I would not go on another cruise to that port. We had an excursion there, but it was cancelled because not enough people signed up for it. We ended up making our way down to Jack's Shack. That place was nice, but the drinks were overpriced. If you go here, may sure you bring your water shoes with you because the beaches are rocky and full of sea weed. Amber Cove was beautiful. My friends kept singing the theme song to Jurassic Park. We booked a tour through Iguana Mama for the Damajagua Falls. I would HIGHLY recommend the company for an excursion. We were only able to do 7 of the 27 falls because of drought in the area, but they gave us a reimbursement and told us up front about the situation. We did not spend much time in port itself, but there are many shops. If you've made it this far, thank you. Overall, I would recommend this ship and would sail her again. If you go in not expecting a whole lot, you will have a wonderful time. There are many activities on board and you need to try each of them out. If you don't like it, simply leave, there are other activities. The Carnival Magic will not let you down. Read Less
Sail Date September 2019
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the ... Read More
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the Carnival cruise lines gets too many negative reviews. Our trip started out with arriving at Ft. Lauderdale at 10:30 we boarded the ship after check in immediately around 11:30. The buffet elevators were programed to take you directly up to the Buffet which is on deck 10. We ate at Guys Burger and went to the bar to order a drink. We tried to get to our room which was 6338 and our luggage was outside of our room and badge keys were in the mail box. I AM NOT KIDDING YOU. We were able to unpack and situated. This trip made us Platinum Cruisers and when we opened the door there were two lanyards on the bed and 2 pins with a letter of thanks. Very classy Carnival! I have read where people say some nasty things about Carnival doing this because it's cheap. Shame on you, it cost a lot of money for things like this and a company to show their appreciation. I am not a princess and I appreciate things like this. Elevators were crowded but you’re on vacation with a lot of other people who want to have fun. This is where you manners should prevail. The elevators time was about 10 minutes to get into one. Because we stayed on the 6th floor we would run down the steps to the casino to the 5th floor. We are also Premier Member's (Casino Spenders) and received little gifts every day. LOVED IT. First thing I did was go out on the balcony. I tried before to find a review about the room and could not find one so I will take the time to explain it as best that I can. The balcony is on the 6th floor looking down at the outside shower and the Jacuzzi was to the right of it. I really didn't think too much about it because I planned on being in the casino most of the time. However, there was only one incident where about 8 teen agers were in the Jacuzzi getting on one another shoulders goofing around and splashing water all over the place. This went on about one hour with swearing between each other and making out. I eventually called 911 and reported it. The security guard was up and walked the floor and told them there was a complaint made by the passengers, they told the guard we were all laughing at them and going along with it. The Security Guard remained firm and told them to stop it. After the guard left they started to yell at us all for ratting them out. The boat was just leaving port from Half Moon Cay and they wanted to know why we were all out on the decks (Where are these parents?) Finally they left, Thank God. I do not blame Carnival because the parents should be more responsible with their kids especially teenagers. They still can still get into trouble regardless of where it is. With this being said, I do think that nobody under 18 years of age should be in the Jacuzzi’s without adult supervision. The buffet was really good which surprised me. We do not attend the sit down dining because it takes too long for us. Out of all of the other ships, Freedom, Valor, Liberty, Glory and Conquest this was a better buffet. Very tasty. The deserts were not that sweet which made you not want to overdo it. That was a good thing because it’s amazing to see how people just gorge themselves on the food. The casino was outstanding. I love the bigger ship because it gives you a lot more machines to play on. Even when the nights were really crowded you can find a machine to play. And yea the smokers are really bad. I had one lady that always seemed to be sitting next to me just smoking and blowing it my face without playing the slots. No problem I would just move to another machine. The machines let you play with wins and on the last day my husband won almost $1,200.00 which was very cool.  There were vapors on the boat but the casino employees would catch them and remind them there is not vaping on the boat. Our room Steward was so wonderful and attentive we always had ice in the room and the room was clean and not smelly like some other people have complained about. I did not smell anything on the ship other than good food and cigarette smoke. Also, the crew were amazing they were always working so very hard on keeping the ship clean. I know that this is a long review but Carnival does not get enough good reviews!!! I cannot wait to book another trip on the Dream, Horizon and eventually the new. Dismemberment was the best I have ever had. This guy should be a trainer in keeping things organized and staying right there to direct people to keep doing the same things that other people were doing. Usually there is no leadership and people crowd the hall way and there is congestion everywhere. NOT THIS TIME. Thank you Carnival Cruise lines you are the best and hope to see you soon!!! Read Less
Sail Date September 2019
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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