26 Carnival Magic Cruises for the Disabled Cruise Reviews

We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half ... Read More
We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half enjoyed was the last night with the rock and roll of the 80's being played by the cast in costume. The entertainment on the main floor was much better with several different groups. The trio of female violinists from the Ukrane were the best. Some of the Pixel staff needs a lesson on customer courtesy as their new way of ordering pictures was very confusing and they were all 11x7 pictures but they didnt have one 11 x 7 frame to purchase and some of the help didnt even know how to order your pictures and didnt seem to care if you bought or not. We found most of the food ok but the dinner at night was great. We really need to put a shout out to our head waiter Joseph and his staff of Maryna and Cabata for the friendship they showed us every evening in the Northern Lights Restaurant. We hope to someday take another cruise and luck out to have them again. Also we would like to thank our housekeeping for the nice job of keeping our room clean and ice bucket filled. We did feel the carpet needed a good cleaning though. We will cherish all the fond memories we did have on this cruise though. We have previously been to Grand Turks but took the Rainbow Tour Bus for a tour of the island. My sister-in-law enjoyed it so that's what we had hoped for. A special thanks to Jaunita for her guide service on Bermuda. Very informative. My sister-in-law who took her first cruise with us at 83 years young got plenty of souvenirs to take back with her and we truly hope she decides to take another cruise in a couple years. My wife and I are planning an Alaska Cruise and Land tour in the next couple of years when she retires from her work. Once again, thank you Carnival for another great experience. Read Less
Sail Date September 2019
in 40 cruises this was the worst. if you have allergies DON'T GO ON THIS SHIP. even though we had notified the ta and the ship and the dining staff they couldn't get the food right for my grandson who has severe allergies. on ... Read More
in 40 cruises this was the worst. if you have allergies DON'T GO ON THIS SHIP. even though we had notified the ta and the ship and the dining staff they couldn't get the food right for my grandson who has severe allergies. on other cruises there was no problem. the service was horrible in the dining room for both dinner and breakfast. excursions were ok we did a private one in st. martin . getting off the ship was crazy. we didn't go to the lecture as we are experienced cruisers they told us there were no more luggage tags available. we should walk our luggage off. a joke as my son had a baby and 2 kids and 8 pieces of luggage. I was very perturbed at the counter and they finally found some tags. the sports area was terrific. the rope course and the golf etc. were all together so the adults could watch the kids doing activities so that was good the shows were ok. ship was fairly clean. main problem was the service Read Less
Sail Date June 2019
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning ... Read More
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning cruising, was the excursions. One in Belize had to be canceled after we finally all got together, as we would not have had enough time to complete the trip before the ship sailed. We had scheduled the trip with Vacation2go. I did not realize that Carnival "Owned" the ports and only Carnival sponsored excursions were allowed in the port area. We had to walk through the port, take a taxi, get picked up by a van and taken to an assembly area to meet up with the rest of the group.We were on time but when we were all assembled the tour was running late. Our other issue was with dinning. I am now handicapped. Our room was 3 from the bow and our dinning was at the stern (literally). I did not take the electric scooter or have a wheel chair so the long walk really got to me. I am also per-diabetic and have issues eating too late. After working with the staff, we were moved to another dining room and earlier seating. We had requested to be seated with others, but ended up at a table for two. Even with these issues, we will cruise again. Read Less
Sail Date January 2019
Yearly family vacation, and this year we chose a cruise. Everything from the entertainment staff all the way down to our state room was great! We took an Exotic Eastern Caribbean Cruise, and all ports of call were incredible. We visited ... Read More
Yearly family vacation, and this year we chose a cruise. Everything from the entertainment staff all the way down to our state room was great! We took an Exotic Eastern Caribbean Cruise, and all ports of call were incredible. We visited Amber Cove, St. Thomas, San Juan, and Grand Turk. In Amber Cove, we spent our time at a few shops and at the pool that is right off the ship once you walk down the pier. In St. Thomas we took an awesome snorkeling excursion to Christmas Cove. Our snorkel guide Jodi was so knowledgeable about the particular reef and sea life we encountered. Captain Jay and Cory were very friendly and knowledgeable as well. In San Juan, we toured the city a little by foot. This port of call was a little more difficult to navigate if you didn’t understand the port map you were given, because you had to walk or taxi away from the port to really find shopping. We will definitely add an excursion for this port of call next time. Lastly, we went to Jack’s Shack in Hrand Turk. About a 15 min walk down the beach from the ship, or a $4 per person taxi ride. Water was beautiful, and playing with all the island dogs made it that much better. Beach chairs are free here, and umbrellas were $10 for the duration of your stay (worth if in our opinion, because the sun was out in full force the day we were there). On our way back to the ship, we stopped at the pool at Margaritaville and also did a little shopping! Would love to cruise this same itinerary again someday!! Read Less
Sail Date September 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
Sail Date July 2018
We choose this cruise to spend time with our kids and grandkids and we had a great time with them. But the poor staff seemed very overworked. Our dinners usually took at least two hours and most of that was waiting for the next course. We ... Read More
We choose this cruise to spend time with our kids and grandkids and we had a great time with them. But the poor staff seemed very overworked. Our dinners usually took at least two hours and most of that was waiting for the next course. We had many missing dishes and we just gave up asking for them. Our steward only needed to do our room once a day but even then usually forgot something. We loved being on the sea and the comedians were funny but I am not sure I would do Carnival again. The ports were western Caribbean and the weather was pleasant for all 4. We did Salsa and Salsa in Cozumel and had a marvelous time. We made 6 salsas and each was delicious. We went ashore in Belize and shopped and tried some native fruit. In Roatan we had a beach day and the kids loved it even when it rained. Costa Maya port had some great entertainment that we enjoyed. We loved watching the passengers getting back on board at each port from our nice dry cove balcony. Read Less
Sail Date November 2017
Wanted to go on a western Caribbean cruise. These ports looked interesting. Loved our cabin, but one minor hiccup. We were directly under the weight machines and treadmills. So at 6 am like clockwork, would get woken up to pounding ... Read More
Wanted to go on a western Caribbean cruise. These ports looked interesting. Loved our cabin, but one minor hiccup. We were directly under the weight machines and treadmills. So at 6 am like clockwork, would get woken up to pounding from these machines. Elegant night at MDR sucked. I got the chicken. It was rubbery and crunchy. Two things a chicken shouldn’t ever be. I sent it back and got the pork chop. Was much, much better. Second time (day 3 of cruise) we went to MDR, got the chicken (thinking they had a really bad night the first time), nope same thing. I let Carnival’s brand ambassador know and the next night, suddenly everyone “cared” about what we ate, Yada Yada Yada. The entertainment, I felt wasn’t worth going to partake in. All except the Christmas Caroling with Santa visit. Still it seemed very abridged and not well thought out. It was at the Magic’s atrium, very cramped and crowded. I mainly went up to Mongolian Wok for lunch most days as Guys Burger was nothing to rave about, and my hubby agreed with me on this. I loved her interior, but got really annoyed with many heathy, young kids and parents taking up room in the elevators, and instead of letting those with scooters/wheelchairs/mobility aides get on in their place, oftentimes they would push in front of those same people and NOT EVEN LOOK GUILTY DOING THIS EITHER!!!! Embarkation was a breeze! However, the debarkation was a joke! No order, just chaos. Dr. E wasn’t announcing the deck numbers for those who had zones, so we just got off the ship when we wanted to. Like I said; chaos! We walked around the ports of Cozumel, Costa Maya, and Roatan. I was a little upset that they didn’t have handicap accessible tenders for Belize. You would think if they have them in Half Moon Cay, why not at Belize? And I wanted to see it, but couldn’t because of this. Read Less
Sail Date November 2017
We chose this cruise to celebrate our 25th anniversary. We had been to Bahamas twice and chose eastern Caribbean to do something different. The carnival magic was an excellent choice. From the entertainment, to the restraints, to the clubs ... Read More
We chose this cruise to celebrate our 25th anniversary. We had been to Bahamas twice and chose eastern Caribbean to do something different. The carnival magic was an excellent choice. From the entertainment, to the restraints, to the clubs and bars, it did not disappoint! Cabin 2437 was our room. It was under the kitchen area for the southern lights dinning room. There was some noise around the clock but easily drowned out by the portable fan we took on board.Loved the seclusion of the cove balcony and being right above the water. The staff was all extremely nice and pleasant! We had the late dinner so missed a lot of events that happened during those nights we went to the dinning room. Dr E was great. His wittiness and humor was awesome. I really enjoyed the hasbro board game show and the love and marriage show was hilarious. Had concerns about 3000 people on a ship and crowds but that turned out to be not too bad. The longest line I encountered was only at the Bar-b-que restraint due to being open only on sea days! I was surprised to see it open on the day we were at the Turks! No one else knew it and there was no line that day when I went to get food. The casino was fun as well. The smoking did not bother me that much and I am a non smoker. I loved Turks and st Thomas the best but the other two ports were nice. FYI the unlimited bubbles is coke products only and the drinks are not chilled, they open the cans and and poor it in ice, causing a watered down taste on occasion. I was also pleased how fast embarkation and debarkation was. I also highly recommend the scooter Usa rental for people with limited mobility. It was in the room waiting and well worth the investment! Read Less
Sail Date May 2017
This cruise was taken based upon a group vote of various cruise lines and itineraries. We had a group of 46 on board, embarkation was fairly quick and smooth. Staff was friendly and helpful. We had an interior cabin on deck just below pool ... Read More
This cruise was taken based upon a group vote of various cruise lines and itineraries. We had a group of 46 on board, embarkation was fairly quick and smooth. Staff was friendly and helpful. We had an interior cabin on deck just below pool deck, do not recommend that again as when they would move chairs around at night you could hear it in the room. Cabin was a decent size for an interior, about a foot of room on either side of bed to walk around. The shows in theater were good, mostly musicals of some sort. Comedy was ok, but not that funny. There didn't seem to be as many activities on Lido deck as I thought there would be, but the overall amount of things to do seemed to be good. Service was excellent, I was really surprised the staff wasn't as pushy with selling drinks as they had been in the past. Really liked that. Loved DR.E as cruise director, he was awesome other than one disappointment. One thing our group as a whole was upset about was the Cruise Critic Meet N Mingle party we sort of didn't have. Our group attended, but didn't see any of the others that had enrolled there. There were two ladies from housekeeping, and no one else at first. One officer showed after a bit, and another gentleman, they left to go find Dr. E as he was the one that was supposed to "head up" the meeting from what we were told. He never showed, nor did anyone ever come back to let us know what was going on. I called down from the meeting room before we all left to Guest Services, and they said they would see if they could find him but nothing was done. Later that day I went down to Guest Services, and they brushed it off saying that our party was only from 5:30 to 6 pm. I explained that yes, we knew that but that someone was supposed to be there and no one was. They just said they were sorry and that there was nothing they could do. We were NOT happy campers/cruisers at this point feeling let down as we have been to other Cruise Critic parties and enjoyed them. I think the best thing about this cruise for one, was the Guy's Burger Joint. My husband ate there every day. We did finally get to try the Barbecue place of his, and surprisingly weren't too thrilled with it. For one, it's not open every day, and only for a very short period of time. The food there was just ok, nothing to write home about like we were expecting. The pool on the Lido deck was quite small, but the hot tubs on the sides were very nice sized. Overall, it wasn't a bad experience, just not our most enjoyable one on Carnival. Read Less
Sail Date April 2017
Dining was good. Comedians was very good but rest of the other entertainment not so good. Smell of sewage was real bad. Embarkation and disembarkation was very very slow. Very crowded but it was Super Bowl 2017 Cruise. We ... Read More
Dining was good. Comedians was very good but rest of the other entertainment not so good. Smell of sewage was real bad. Embarkation and disembarkation was very very slow. Very crowded but it was Super Bowl 2017 Cruise. We had an Oceanview cabin on the first floor. Never again will I ever stay on first floor of any ship again. The noise was terrible and not from above but from below. Beating and banging all the time. Hard to sleep sometimes. The smell after just one day coming up through the shower drain and sink drains, toilet also was very bad. I have very sensitive smell. Which is bad on my part. Even though there was pros and a lot of cons I will still continue to cruise just not Carnival Magic.. My husband and I are frequent cruisers & this was our first time on the magic. Out Steward Raul was the best. Read Less
Sail Date February 2017
We chose this cruise because of the dates and ports to visit. We always try to visit at least 1 new port every time we cruise. We had a group of 7 this time, most of us in our 50's, one 75 and 1 was 19 (our son). We had a blast and ... Read More
We chose this cruise because of the dates and ports to visit. We always try to visit at least 1 new port every time we cruise. We had a group of 7 this time, most of us in our 50's, one 75 and 1 was 19 (our son). We had a blast and were pleasantly surprised that there were not more drunks being obnoxious all over! Many families and people of all ages. We have sailed from Port Canaveral many times and it usually goes very smooth. We stayed overnight in Cocoa Beach and our hotel has park and cruise guests processing in and out down to almost perfect timing. There were many of us departing on a cruise that day. Embarkation went quite smoothly. Once we were allowed onboard, we found that the dining room was opening in about 10 minutes so we waited for that vice going to the Lido, which is usually quite hectic and confusing. We ate most of our meals in the dining rooms vice the Lido due to allergies and just enjoying not having to stand in lines or fight for a drink. Guy's burgers were great and most of the dining room food was good, hot or at least very warm. Sometimes some of the choices were not to my liking but mostly because of my allergies, but our waitstaff was great. was a bit disappointed with the "American Table theme tho. They memorized our names immediately and were very helpful even when they were so busy. We did hate walking thru the casino due to the smoke, but otherwise, we were not bothered by smokers very much. We played a lot of trivia which we always enjoy. Always a good time. Most of the service in all areas of the ship was pretty good. We had a cabin (handicapped accessible) in the spa area of deck 11 and that was great! Our son, 19, hung around with someone from the group part of the time and by himself the rest of the time but said he really enjoyed the cruise. Meals were always fun and we loved all the kids thinking my husband was Santa (he is actually)!! so many little ones had their vacations made by "Santa" taking a photo with them or talking with them. We have sailed a variety of the lower priced cruises and still enjoy most of our Carnival ones. The Military reception was really great and informative, and Schwartz was a great cruise director! Was not impressed with the shopping expert. She was long winded and repeated information too many times. We didn't do excursions in every port, but 3 of us did the Monkey Jungle in the Dominican Republic and had a blast. Then we 3 also went snorkling in Grand Turk and it was fun too, but getting dropped off on the beach and having to find our way back to the port area was NOT fun. I had a really hard time walking in the sand and ended up using my scooter for the rest of the time onboard due to pain in my knees and ankles from walking in the sand. The crew on the boat was very good and helpful, highly recommend the Ultimate Snorkling adventure and the Monkey Jungle. We would go again on this ship. Read Less
Sail Date December 2016
This is our second cruise with Carnival. It was one horrible experience after another. The dining was sooo slow and you could not get them to bring you anything you asked for. Room service was almost non-existent. Dirty dishes in the ... Read More
This is our second cruise with Carnival. It was one horrible experience after another. The dining was sooo slow and you could not get them to bring you anything you asked for. Room service was almost non-existent. Dirty dishes in the hallways for hours and sometimes the entire day. Entertainment and Activities were beyond horrible. Dirty old buses, tour guides you could not hear or understand. We tried for weeks to get a detailed bill. When we finally received it, there were charges on it for things we did not purchase. They shut off our A/C for over four hours and banned us from the balcony, which we paid more for over four hours so they could clean it. These are just some of the issues, there were many many more. Tried for weeks to get someone to listen to our issues. Finally got in touch with someone and their only comment was that they forward our issues to the ship to handle. Really ? When I asked for a supervisor, they told me there wasn't one. Read Less
Sail Date October 2016
This was the third cruise in recent years and by far our worst experience. The boat was over crowded and nearly impossible for handicapped personnel to access an elevator to move between decks particularly in conjunction with excursions, ... Read More
This was the third cruise in recent years and by far our worst experience. The boat was over crowded and nearly impossible for handicapped personnel to access an elevator to move between decks particularly in conjunction with excursions, meals or any other significant on board events. This may well be our last cruise with Carnival. The quality of meals was also poor ... even in the assigned seating dining locations. Menu selections were limited with several day after day offerings as well as skimpy portions. The serve crew was great but could not make up for the lacking and inadequacies of the kitchen. On the final day at sea, lunch was only served in the buffet area and lido deck kiosks ... ever try to access an area with a mobility scooter where over 3000 people are trying to get lunch during a 2 hour window ... not viable!?!?! Our cabin maintenance was also marginal at best. Towels were exchanged and beds turned down daily/nightly bit our balcony area was never touched by the steward as we watched a bottle cap for 3 days before it "disappeared" on the next to last night only to be replaced by breakfast food (cheerios) and some type of broken glass shards. Further, used drinking glasses were not replaced for 4 of the 7 days. All in all, this cruise was only enjoyable at all due to 1.) being with family and 2.) seeing new ports of call. Read Less
Sail Date June 2016
our children have been on other cruises and they prefer carnival, it was very nice and all the staff goes out of their way to be helpful funny and friendly. the ONLY issue I had was being in a wheelchair when boarding they should have ONE ... Read More
our children have been on other cruises and they prefer carnival, it was very nice and all the staff goes out of their way to be helpful funny and friendly. the ONLY issue I had was being in a wheelchair when boarding they should have ONE elevator specifically for the disabled as I waited 2 hours to get to my room. travelers would cut me off almost tipped over my wheelchair shoving to get on elevator. on our excursions the staff put me on private elevator was very nice not to have to fight a crowd. we are traveling in nov 2016 on the breeze I hope they take note of this review and do something for those of us who are in need of assistance other than that the cruise director dr e was superb kept us in stitches . hate to see him moved to Miami. we booked our next cruise before we left it was so enjoyable the excursions were fun we did private beach with all inclusive loved it no children only one other couple with us, swam with stingray got ripped off with pictures there but had fun and played with starfish too windy to parasail but will next time hopefully Read Less
Sail Date November 2015
Carnival Magic, April 26, 2015 Before I begin my review, I want to caution everyone to inspect your luggage carefully at disembarkation. My husband’s expensive Heys suitcase was cracked on the bottom and I did not notice it until a ... Read More
Carnival Magic, April 26, 2015 Before I begin my review, I want to caution everyone to inspect your luggage carefully at disembarkation. My husband’s expensive Heys suitcase was cracked on the bottom and I did not notice it until a day or so later. Carnival does not accept responsibility unless you report it at the mob scene that they call debarkation. You should also be aware that the porters there are not Carnival employees – keep that in mind!! Now, down to business: my husband and I are disabled and rely on EMV’s to get around (I have a degenerative bone disease, he’s got Diabetic neuropathy and can’t walk far.) Because of this, my review is for the disabled cruiser. Our cabin, 10202, is an accessible cabin, however it was at the end of a narrow hall and we had difficulty getting through the doorway, especially at night when our cabin steward would turn the lights off. It was mid-week before he remembered not to. There was enough room for our scooters. There were two 15” closets for hanging garments and one with shelves in addition to the few drawers at the ever-smaller vanity. Bring hangers, there are never enough! It took a while to get the room safe re-set and a working remote; and that first night, our bed was never turned down. Forget chocolates, they’re a thing of the past. A huge thanks goes to Paul from the Philippines – my husband got a new tux for this cruise and forgot to try on the pants, which weren’t hemmed! I got a sewing kit from the shops, shortened them with a nail scissors, and Paul loaned me some scotch tape so I could tape them up and hem them. He was a lifesaver! Elevators were the challenge of our week – it was common to wait over 30 minutes, many times much longer, to get an elevator, even one going the opposite direction. We were almost late for the Muster Drill because of it – however we couldn’t get there anyway. It was at Station 4A, on the upper floor of the Showtime Theatre and there was a flight of stairs blocking the entrance. All those using EMV’s were in the same situation, and we just listened. It was a blessing, however, since we got to listen to the Assistant Cruise Director spout the rules and regs of an emergency as though she was auditioning to be a call girl, pleading with her John. I don’t know if it was a joke, but it was tasteless. Normally, they let EMV’s leave early, to get first dibs at an elevator, but we weren’t quick enough and it was almost time to sail before we made it back to the Lido Deck aft. That’s where we met our M&M group! Sailaway just isn’t the same without live music -- another cutback from Carnival and a theme of the cruise. We had Early Seating on the main floor of the Southern Lights Dining Room, Table 623. Only one bank of elevators is accessed it, and we waited every mealtime, both before and after, to get one. One lady (?) was so intent on getting into one (where I’d already waited for 35 minutes) that she climbed over me and my scooter as I was halfway in, with my husband on my tail, and blocked our way so that she and her party could get in. Four, yes, four, large adults followed her. Apologize? No! I was tempted to run her down, but I was on good behavior that first night. ..later on in the week, I may have! Elevators and the size and lack thereof were another theme of the trip! So was cheap. We were pleasantly surprised by the food – it was excellent and Tomas and his crew were very attentive to our needs. We liked it enough that we rarely went into the Lido Marketplace, which remained very crowded with few tables available. We had breakfast in S.L. every morning, and they sat us in the lower area. Day 2, 3, and 4, we had a wonderful waiter, “Edward from Indonesia.” His name is the same as my husband’s and we enjoyed chatting with him. Breakfast the rest of the week was hit-or-miss and they never did get our orders right. “Cuchina” was great for lunch, better than the Marketplace, which remained very crowded. Hint: bring some root beer with you, so you can make root beer floats with the delicious soft-serve ice cream! Yummy! We held our M&M event on Day 2 and had a great time. Our thanks to B. Solis from Carnival for providing the Spotlight Lounge and a cash bar; and to John Heald for providing some goodies to raffle off. We had a Grab Bag themed “What I Always Take on a Cruise” and had some laughs and steals. We also did a kids’ Grab Bag since there were lots of kids present. It was a great way to meet the folks we’d been corresponding with in the months before the cruise! If you’ve never signed up on Cruise Critic for a Meet & Mingle event, do. It’s a good way to get to know your fellow cruisers and you can get some tips on shore excursions, etc. You can also read reviews written by cruisers. We chose this itinerary because of the ports. We love Key West and have visited there many times. We did a Conch Train shore excursion through Carnival here because it showed as accessible and the CT site indicated that they had trains that would accommodate EMV’s. Wrong. We had to leave our scooters there, so we couldn’t use the hop on/hop off feature to explore Key West’s other sites. They were supposed to park them in the courtyard, however when we returned, they were in the same spot they were when we left them. Never again. We still love Key West however, and this was the only accessible tour offered. Freeport: I’ll never forget the sight that greeted us as we sailed into Freeport’s Harbor. There sat the Celebration – the first Carnival Ship we sailed on, now the Grand Celebration. We checked out the shops nearby, but there weren’t many of them. If you want to buy something and think you’ll wait to get it til you’re on your way back, don’t. Many items are in short supply and the kiosks close early. We waited 45 minutes to get a cab to Port Lucaya and its casino and Marketplace – it cost $40 plus tax for the round trip. We returned early, a good thing, because we waited over 1-1/2 hrs. to get another cab, and barely made it back in time. We won’t return to Freeport. The Marketplace is a repeat of the shops you see all over the Caribbean, saying Bahamas instead. Lucaya is a long ride from the industrial port, and the scenery is drab. Leaving Magic for shore excursions is a challenge because of the design of its ramp – it hangs an EMV up in the middle and you have to stand while they lift it over the hinged area. It’s hard on the EMV but there’s no other alternative. Carnival is not prepared for them! In Nassau, we waited to leave because it rained. Once we finally got an elevator, it was a short ride to the shopping district and we enjoyed browsing. We were anxious to see the famous straw market and disappointed to find it a series of small shops all selling the same things which they assured you were made in the Bahamas. My totes both had a Made in China sticker inside. We still had a good time and enjoyed chatting with the Bahamian women. I’m only sorry that there were no accessible excursions because I’d have liked to see more of Nassau. However after our experience with cabs in Freeport, we decided not to chance it. The last two days were sea days and the weather was nice. We’d hoped to go up onto the Serenity area but it was full and there were no seats available. I yearned for RCCL and their wonderful solarium for adults!!! That said, there weren’t a large number of kids on this sailing and they behaved well, as did the adults! I have great memories of a few wonderful souls who gave up their place in line so that we could get into an elevator before them. They were out-numbered by the other but stand out as Angels in my book! In summary, my impression is that Carnival is cutting every single corner it can and still call itself a cruise line. All the things that were once a cherished part of a cruise are now gone…pillow chocolates, turn-down service, midnight buffet, formal night – only three men wore tuxes this sailing -- and people at your beck and call…all gone. Yes, you can go get a waiter to take your drink order, but it’s not the same. As a disabled cruiser, it’s much more difficult to navigate their ships. The seating in the buffet area is not nearly enough – and it would appear that some folks are choosing to occupy those seats during the day because there aren’t enough of them in the open areas, especially when the weather is iffy. ADA seats in the Spotlight Theatre are way at the back and in the doorway so you have people all around you talking and you can’t see or hear. We did enjoy the female comedienne at the Spotlight Lounge although we were seated at the back of the room. You don’t get a copy of your Sign and Sail account on the last day, and the folks at the Purser’s Desk are not nearly as pleasant as they should be – I overheard several conversations with others that were just plain rude. They were first-time cruisers and didn’t know how things operate on a ship – don’t be rude because these folks don’t know. They did seem to be putting a halt to saving deck chairs however. Do you recall on Day one when we gave our drinks carryon to the porter who assured us it would be fine? It was…until we got a letter on our 2nd day out that our bottles were being held hostage until the end of the trip. I went down to Guest Services and was told that I should have known better than to give that suitcase to a porter, I was out of luck until the end of the cruise. I told her that the wine was for us to celebrate our 47th Anniversary (which Carnival knew and never even recognized) and that the porter knew that, yet said he could take it. It was not uncorked or opened. I just shook my head and left, but amazingly, it reappeared a day later. Disembarkation was a 3-1/2 hour nightmare. Again, elevators just weren’t to be had. We finally went up to the 12th floor one at a time and waited there outside the spa. Once our group was called and we got an elevator – 45 minutes, it sped up a bit, but when we got to the luggage area, it stalled. The Carnival Rep that my husband asked about getting a porter told him to “go wait in that line like everyone else.” I was astounded and told him to wait and I’d wait for him near the luggage. An hour and fifteen minutes later, he got to the front of the line and was chastised about waiting in line when he should have gone to the front. Do these people have any knowledge about how things work during disembarkation?? Are they the same ones that work during embarkation? If so, there’s a major glitch here - how can they be so good during embarkation and so bad when people leave?? Once we finally did get a porter, we got out of there in a hurry. He was great and so was the person in the garage. We were on our way in less than 10 minutes. It would haunt us later. Since I always overdo on a cruise, it’s often up to a week before I unpack anything other than perishables and this trip was no different. When I unpacked my husband’s suitcase, I found that it had a 6-inch crack on the bottom. It is common at debarkation that you don’t touch your luggage, especially when you’re disabled. Well, when I contacted Carnival informed me that unless you tell Carnival AT DEBARKATION of damage, Carnival has no liability and they are sorry but looking forward to welcoming you to one of their FUN SHIPS again. I checked with the other folks who sailed with us and over a dozen of them had found unsuspected damage to their luggage – and only one saw it at debarkation. informed me that the porters are not Carnival employees so there is no liability. How slick is that???!!!! Did we have fun? Of course we did. We weren’t going to let elevators, ignorance or anything else stand in our way. We have another cruise planned for December sailing out of San Juan. This time it’s on the Celebrity Summit. The money I saved on Carnival was eaten up by ruined luggage, misrepresented shore excursions, time spent waiting to get an elevator and over-priced cabs. Celebrity and RCCL take much-better care of their disabled travelers. It will have to be one whale of a deal before I sail on Carnival again…like free. Heck, come next week, they are even doing Gold VIFP members out of a party in favor of a drink on the last day of the cruise. Gee, golly-whiz, Carnival, that’s really big of you – and BTW, thanks for the bottle of water! UN-believable. Read Less
Sail Date April 2015
This is DH and I's 4th Carnival Cruise, first time on the Magic out of Galveston. We also cruised with DH's mother, sister, and Aunt. DH's mother - this was her first time. Embarkation was wonderful! Since DH's mother ... Read More
This is DH and I's 4th Carnival Cruise, first time on the Magic out of Galveston. We also cruised with DH's mother, sister, and Aunt. DH's mother - this was her first time. Embarkation was wonderful! Since DH's mother and Aunt were somewhat disabled (they are both close to 80), we have a tad bit of priority! After embarkation, immediately to Lido Market Place for lunch and our rooms were ready. Luggage arrived between 1:30 & 4pm. DH and I have an aft, 9481, and MIL, SIL and Aunt had a balcony 9461. Ports of Call were Isle of Roatan, Belize, and Cozumel. DH and I took an excursion in Belize to see the Altum Hun and River Wallace. This was AMAZING! The ONLY gripe that I have is that the excursion was 6.5 hours and 4.5 of that was traveling. But we are glad we did it. Just shopping around in the other two ports. Food was GREAT - we had early seating and a table to ourselves for 5. Our head waiter, Dimitri, was fabulous. We have absolutely no complaints on the food. In fact, we were going to go to the super club, but cancelled due to the food being so good in the main dining room. Food was also great in the Market Place. We went to the Punchliner Comedy Club 3 times. It was GREAT also! Really loved it! Disembarking was a breeze compared to the last time on Conquest back in 2005 in Galveston. They really have this down to an art! All in all, Carnival still is tops in our hearts. We have been on RCCL's Liberty of the Seas also, so we can compare a few things and I have written a review on this. However, we will continue to sail with Carnival due to the new smoking policies that have gone into effect on other lines, more specifically, RCCL. We wanted to try Oasis, but being that we are smokers, they do not allow smoking on balconies after January 1, 2014. The ONLY COMPLAINT that I have is a policy that I think should be revisited. Since MIL and Aunt were somewhat disabled, you must RENT wheelchairs for around $200/wk. Even if you get a wheelchair on your second to last day, the fee is still $200. We feel this is completely wrong and that wheelchairs should be provided to guests that need them for free. This is just our opinion. We did not rent a wheelchair. Other than that, we have no complaints! It was a wonderful cruise and we are looking forward to sailing on the Magic again. Read Less
Sail Date November 2013
Let me start by admitting that I'm a bit of a cruise snob. I've been on many different cruise lines from the 160 passenger Windstar to the 6000+ passenger Oasis of the Seas -Royal Caribbean's largest ship that has yet to be ... Read More
Let me start by admitting that I'm a bit of a cruise snob. I've been on many different cruise lines from the 160 passenger Windstar to the 6000+ passenger Oasis of the Seas -Royal Caribbean's largest ship that has yet to be matched in size. My preference would be to take Oceania cruises every time for the food and service as well as the low key atmosphere. Unfortunately my tastes and resources don't quite match up (Oceania is much more expensive per day and tends to have 10-14 day or longer cruises - ain't nobody got time for dat)! So I was a little hesitant when our cruising companions suggested the Carnival Magic for our annual gathering at sea. As we were a big group with diverse ages from 7 to well over 70, we needed to be on a ship with something for everyone in terms of tastes and activities - not to mention something affordable for our friends with kids. Carnival Magic fits the bill in every aspect. Throughout the first few days I kept looking for reasons to confirm that Carnival didn't meet my standards. First, the cabin steward didn't introduce himself right away or show us the cabin features (as was done on Royal Caribbean and other cruise lines). At breakfast they ran out of silverware at one station and I had to walk to the other side of the buffet to look for more. Also the servers didn't come around to refill your coffee at your table at breakfast like they do on other ships I've been on and the service was slow at the main dining room the first few nights. But then slowly I started to notice the positives. On other ships, prime lounge chairs are gone by 7 am with people dropping their personal items on a chair and then going back to bed or to breakfast, returning hours later or disappearing for long stretches throughout the day. However on Carnival the "no saving seats" rule is strictly enforced and we were able to find prime seating locations on the pool deck throughout the day. Carnival also has a 21 and over "Serenity" area where we found plenty of open lounges. Also, Carnival's affordability allowed us to upgrade to a balcony cabin, which is more expensive on Royal Caribbean and a small fortune on Oceania. Having our own private refuge from the hustle and bustle of the main pool deck areas met my need for some down time and a more private sunning spot. That being said, the only time the ship felt crowded was on the first day at sea when everyone seemed to have gone to breakfast at the same time - and even that didn't require more than a five minute wait for a made to order omelette. Which brings me to to the food, the main reason for going on a cruise - all you can eat, all included, all the time. While I was not expecting the food to compete with the gourmet chef-inspired menus on Oceania, I was pleasantly surprised to find good quality and a nice variety of dining choices on Carnival. From healthy options like fresh fruit and salads to indulgences like the Chocolate Melting Cake served every night at dinner, the food was at least as good as the better chain restaurants on dry land that serve as my main staple when eating out. While the lunch buffet could have longer hours - they only serve from noon to 2:30- you could find something to eat at any hour of the day from early morning to until late at night. And for the real night owls, there's always the 24-hour room service menu to fall back on for just a small service charge for orders after midnight. Generally I'm not a big fan of the poolside games and contests and nightly revue shows, so I won't taint you with my bias, but Carnival seems to be as good as the other big ships in that regard. The Magic certainly had plenty of night time entertainment options from a piano bar to a pub with live music to a nightclub with a DJ. It also has the adults only raunchy comedy act found on many big ships. During the day there was live music by the pool or at least a constant source of party music. For kids and teens there are also plenty of activities to keep them occupied. I know our friends greatly appreciated being able to drop off their active 7-year old at Camp Carnival and being "childless" for a few hours. The multiple water slides were a big hit with the kids, as well as the adults that pretended to be going on them "for the kids." Add a basketball court and mini-golf and you've got the younger teens covered. Lastly, the spa, jogging track, and fitness center more than met my needs for a way to keep the pounds off while eating around the clock. I took advantage of first day discounts to try something new and got a hot stone massage that released toxins from my body and nasty thoughts from my mind to set the right tone for my vacation at sea. The bottom line is the Carnival Magic has something for everyone. Fun ship? Sure. Good value? Definitely. Read Less
Sail Date February 2013
Cruising is our favorite way to vacation. We have had great experiences in the past, and this last trip was a bit disappointing. This was our second Carnival Cruise. The layout of the ship is weird. The dining room is on two levels and ... Read More
Cruising is our favorite way to vacation. We have had great experiences in the past, and this last trip was a bit disappointing. This was our second Carnival Cruise. The layout of the ship is weird. The dining room is on two levels and you have to go up one deck or down one deck to access from certain elevator locations. The food in the main dining room for the early seating was very disappointing. Very bland and many selections were just plain nasty. The beef stroganoff was inedible, and many other entrees were just bland and tasteless. Service was excellent however and very attentive and deserve 5 stars. The buffet was very good the times we visited. I will say that the Punchliner Brunch on seas days was excellent and we really enjoyed this unique idea. Our cabin was fine and the steward great. The ship was very clean and well maintained. Again, all staff members were excellent and attentive. We did not use a lot of the ships features such as the water slides or the spa but other passengers told us they were great. The entertainment was okay, nothing unique but enjoyable for the most part. We will cruise out of Galveston again as we live in Texas and are looking forward to other cruise lines coming to Texas. We will cruise Carnival again as overall for the price it was a fantastic value. Read Less
Sail Date November 2012
The ship: The layout takes a day or so to get used to. There are a few floors that cut off or don't span the entire ship. Which means at least once you will have to go up or down a floor, walk the length of the boat, and then back up ... Read More
The ship: The layout takes a day or so to get used to. There are a few floors that cut off or don't span the entire ship. Which means at least once you will have to go up or down a floor, walk the length of the boat, and then back up or down to reach your desired location. The elevators were never TOO crowded beyond what you expect on a cruise ship. Rooms were the same as on the other ship I have been on, RCCL Freedom of the Seas. The mid pool is always packed, the back pool has less children and quicker bar service. The service: It is obvious that they have had some layoffs. As the largest ship in their fleet they need at least one more of every category of everything. It was so bad that at one bingo game I ordered a pina colada and 30 minutes later at the end of the game I was still empty handed. I went to the casino and started playing slots hoping a waiter would come around and I could final get my drink...nothing. Very many times I had to get up from my game and lose my spot to get a drink from the bar. The dinner service took quite some time compared to that of royal caribbean. My water was quite often empty waiting for a refill. The lido deck would start breaking down buffets up to an hour before scheduled close times. If breakfast closes at noon and you get there at 11 you only have a partial selection of what you would have had at 10:30. The food: The only food I really enjoyed was that from the steakhouse. On the first night they gave every table a complimentary bottle of wine. I also liked the chateaubriand in the southern lights dining room, which was covered in gravy and tasted like roast beef. At breakfast the scrambled eggs were always very watery and undercooked. The omelet station is decent. For lunch we mostly had burgers and hotdogs from the grill near the mid pool. The line sometimes got really long but it was always better than the lido lunch options. Except on the very last day I bit into my burger only to notice it was completely raw inside. Not pale pink, i'm talking RED. Imagine if a kid had picked up that burger... The drinks: Prices aren't that bad, comparable to a decent bar in the city. ~5-10 dollars per drink and automatic gratuity added. Not that strong though, they strictly measure out each shot. The entertainment: They had 4 different comedians on board. Two were funny, one was okay, the other was disrespectful. I sat through a 30 minute set of a comedian mocking a disabled man. I would have walked out but the auditorium was jam packed and there was no room to walk. We played bingo each day and never won. The $10,000 bingo is a scam, you have to get it in 30 numbers or less. If you get it in 40 numbers or less $5,000. 50 numbers or less $2,000. More than that and the prize is only $1,000. Of course when someone finally got bingo it was for only $1,000 and they had to share that with 5 other people = $200 pp. Ports: Key west- fun, don't go to the beach though. Take the trolley tour, hop on and off a few times. Have some local food and drinks. Lots of shopping Freeport- DON'T GO TO GRAND LUCAYAN. TAXI DRIVERS ARE ONLY DROPPING YOU OFF TO TRY AND MAKE EXTRA $$$ FROM TAKING YOU TO THE ROCKY BEACH WHERE THEY WILL TRY TO SELL YOU THINGS NONSTOP. Also, freeport is not pretty. No palm trees really. All industrial plants, yuck. Nassau- AWESOME. Would definitely take a trip to just to Nassau in the future. Read Less
Sail Date August 2012
THE SHIP: Clean, fresh, new, and not too hard to find where you want to go at. The layout takes a day or so to get used to. There are a few floors that cut off or don't span the entire ship. Which means at least once you will have ... Read More
THE SHIP: Clean, fresh, new, and not too hard to find where you want to go at. The layout takes a day or so to get used to. There are a few floors that cut off or don't span the entire ship. Which means at least once you will have to go up or down a floor, walk the length of the boat, and then back up or down to reach your desired location. The elevators were never TOO crowded beyond what you expect on a cruise ship. Rooms were alittle smaller on the other ship I have been on, Disney Dream. But Magic provided better storage spaces than Disney. If you need storage spaces in your cabin, don't get the modifier cabin (cabin for wheelchair user) because my friends had those cabin and there are no storage spaces. She wished she had gotten a regular cabin instead. The mid pool is always packed after breakfast to before dinner. My favorite swimming pool is located at the back of the ship. It's closer to bar service (really great service and quick), India buffet, and hot panini sandwich stands. THE CABIN: My cabin is Cove Balcony. The reason why I wanted to book this type of cabin is because this cabin type is really new to me and I want to be the first to experience it. I really, really love this Cove Balcony because when you get on the balcony, you get to see everything up close, especially at each port stop. I am lucky to book this cabin number because there are no safe boats hanging above my cabin (others do), so I got more sunshine in my cabin and open viewing. If you plan to book a cove balcony, look at the deck map and make sure that there are no safe boats hanging above it. My cabin is in the middle of the deck. The only downfall is when the ocean get wavy, you can feel the ocean mist on your face. Sometime splash, if wave gets too rough (it will IF you have cove balcony in front of ship). I noticed some sands on my balcony once and it's no wonder why Carnival worker had to hose water down on all cove balcony night before returning to home port. The next downfall is you cannot open the outside balcony divider door between two cabins. It stay locked and that divider is to cover your cabin's outside door if the wave get too rough or storm. I didn't have any problems with cove balcony and I would definitely book this type of cabin again. THE SERVICE: Cabin steward, waiters, guest services, lido buffet, and the rest have a great service EXCEPT at the Spotlight Lounge (Comedy Club). The cocktail servers are very slow workers. We attended Comedy show twice nightly (Percy Crew II & Cowboy Bill). Few time I ordered a drink, but didn't receive it until near the show is about to ended, other time waiters were nowhere to be seen. Magic need more cocktail servers to meet our demands. THE FOODS: The foods are okay, in my opinion. Lido buffet has plenty of foods to choose from and I tried all of them. I noticed that some foods are warm, which was supposed to be chilled, like red kidney beans & chick peas, sliced fruits. The Mongolian wok is my favorite, but I really hate to waste my time standing in lines for an hour to get my plate from wok. I only went there once. My suggestion is to go there early before more people arrive. The last three days of cruise - Lido buffet ran out of bananas. No bananas for breakfast and lunch, disappointed. The most disappointed part is their food placement - at Lido, you have to look everywhere for butter, cream cheese, jelly, horseradish sauce. As it turns out, butter is on left side of buffet, while cream cheese/jelly is on the right side. They should put all close together. Foods at assigned nightly dinner time - no problem. Great foods and services. Room service foods - no problem. Love, love, love to order room service foods FROM my cabin flat TV - so easy and quick. THE DRINKS: I don't drink soda, so I drank mostly water, hot tea, and coffee. I brought my own water bottles (24) on the ship from a local Galveston drugstore. They allow me to bring it, but I have to carry it myself until my cabin is ready on the first day. Bring a little bag with wheels to haul your soda cans/water bottles. THE ENTERTAINMENT: No problem. SHORE EXCURSIONS: Grand Cayman - Stingray City. Best trip I've ever taken. Will go there again. Montego Bay, Jamaica - Horseback Riding. Fun, but long wait and hot. Relieved to get in the ocean with my horse to cool off. Cozumel, Mexico: originally booked for Secret River Cave, but had to back out due to claustrophobia. Changed it to GoJeep! Beach. It was fun and we got to learn how Tequila was made, sip all kinds of tequila flavor and head to the beach by Jeep. Restaurant and saltwater pool are available to use. You must know how to use stick-shift. No auto is available. Long drive, but it was fun. OVERALL: Do I want to go on the Magic again? Maybe, if I bring my teen son along with me and I'm sure he'll have a blast playing in dodgeball, skyrope, kid's activities, and more. I have sailed on Carnival before and so far, my most favorite ship is Carnival Liberty. If I was given two choices - Magic or Liberty, for my next cruise trip, I'll pick Liberty. Read Less
Sail Date August 2012
Cruisers go for two reasons: destinations and a great dining experience. The destinations were good, but would have appreciated only one day in Bahamas. This ship should have gone to Cayman instead of one of the Bahama ports. The Food ... Read More
Cruisers go for two reasons: destinations and a great dining experience. The destinations were good, but would have appreciated only one day in Bahamas. This ship should have gone to Cayman instead of one of the Bahama ports. The Food was such a terrible sight. It was so bad, that people were standing in line 50 people deep to get burgers or hot dogs every day, and in the evening. Their main lunch course was cold cuts/cheese trays and a salad. The hot items were very unappetizing. Unlike other cruises, people weren't even putting the food on their plate to try. They just stood there trying to find one main item to fill their plate with. Most people ended up eating potato salad, no meat, nor vegetables. There was no 'standard basics' on the buffet like mashed potatos, green beans/corn, mac/cheese, chicken breast, or even soups. They had some unidentifiable meat items, so much so that people were complaining that there was no meat to eat. They would have one pasta at lunch, and it was soaked in some terrible tasting sauce. Dinner was not much better. Meat Lasagna was loaded with Spinach, no cheese. Their tortilla chips were cooked on the ship, but were cold, so the stale grease made your stomach sick. Most food stations were closed. There was no French Food, Burrito Bars, open, only Mandarin Food. They had all of these food stations, but only one was open during the day. And they don't start serving lunch until 12 Noon. The pizza station had zero pizza ready to eat. You had to hunt someone down to cook a pizza. We just resigned ourselves to ordering cold sandwiches from room service. I ran into several people who had cruised Carnival before and said that the food has been much better in the past. They feel it's just a sign that Carnival is trying to save money on the food. The Italian Restaurant served delicious Pastas, and by midweek the word had gotten around, and you had to wait 30 minutes for a table, then another 30 for your food. But the wait was worth it. We won't cruise Carnival again, if for no other reason than food not being edible. This is a Texas Cruise, and Texans eat. That's just the way it is. If Carnival is going to continue to stay in Galveston, they need to add staples to the menu, and make some very basic changes to win these people back. Read Less
Sail Date March 2012
All of us are senior citizens, my sister, her husband and my husband and I just returned from Feb 5th sailing on the Magic. We had connecting cove balcony rooms, 2314/2318. The cove balconies were wonderful and in this center location ... Read More
All of us are senior citizens, my sister, her husband and my husband and I just returned from Feb 5th sailing on the Magic. We had connecting cove balcony rooms, 2314/2318. The cove balconies were wonderful and in this center location noise from above activity was nonexistent. The slamming of the balcony doors might be a problem for some though it did not bother us as we are early risers and usually up and on our balcony before anyone else, the door slamming did not wake us up. We spent a lot of time on our balconies. Boarding the ship was quick and easy since I am a Platinum member. We arrived at the port at 11:30am and were on board by noon. Our rooms were ready at 1pm. We used the Southern Lights Dining Room for breakfast and dinner on most of the days with only a few exceptions for lunch we ate on the lido. Friday was my sister's birthday and our waiter, Marion, made arrangements for her to have a cake and all the other waiters sang to her. The Matre'D, Ken, sang a special song. They also made a special effort to help my husband and I celebrate our anniversary. They made us kiss while they sang to us. The whole dining experience was wonderful and we enjoyed it immensely every night. The food and service were both good. Marion, our waiter, suggested that dining was not so much about "eating" but about the "dining experience" and we had to totally agree with him. It is not to be rushed but to be enjoyed and savored for two full hours. The dining team exceeded our expectations. And taught us something that we had forgotten in our rushed real life; slow down, savor and enjoy life's experiences. They always went out of their way to assist my brother in law who uses a walker too. FOOD: The food on the lido deck at the buffet was basically the same every day but there was a wide selection so that you were able to have some variety daily. They also had many different types of food stations, Mongolian, Hot dogs/Hamburgers, deli style sandwiches, Pizza or the Italian Restaurant. We found the lines to any of these to be long and seating was crowded always. SHIP AMENITIES: The ship is beautiful and well maintained. The promenade does get very congested when the photographers are out and people are congregating around them. We loved the outside promenade. We played dominoes for hours outside the Lanai on the outside promenade near the hot tub.The hot tub was hot and always bubbling. My sister and I enjoyed them very much, especially after our sore muscles screamed after the Tranopy Tour. We watched with envy when kids were playing at the water works. That one will have to remain on our bucket list until our next cruise. We also made a deposit at the casino on several nights. We did enjoy it very much even though we were not winners; the machines let us think we "might" eventually hit the jackpot if we would just make one more deposit! We are suckers, you say??? HAH! It was fun anyway. We were very disappointed with the comedy shows. They were always full and we could never manage to get there at a right time to get into one of them. The show theater was also always full and mostly impossible to find a seat that had any kind of view of the stage. We decided that what they need to do for all the shows was to issue reservations tickets. That way at least everyone would have a chance to see it if they wanted to see them. Carnival has a huge problem with people trying to get off the ship in port too. It was an absolute madhouse in Jamaica. We had an early tour but people did not care. They jammed up the elevators and all the hallways making it impossible for those that needed to get off or miss their tour. I had to get guest services to assist us to even get off at all in Jamaica, we missed our tour time and had to take the next available tour time. Here again, they need greater control. They have no control whatsoever right now. We paid $331 for two of us on the Tranopy tour only to have to miss 2 hours of it because of inability to push and shove to get off the boat. I could have pushed and shoved and poked someone in the eye to get off but my husband is not that scappy so.... If you follow the directions and congregate in the showtime theater if you have an early tour, you are too late when they tell you it is time to go. Next time we will get in the elevator and "ride" it until it is time to go. PORTS, EXCURISIONS: In Jamaica we did the Tranopy Tour. I give it a five star. It was well worth the money. The ride up the mountain on the sky lift had awesome views of the sea, of ships in port and of the jungle below us and in the distance. We got a good bird's eye view of the island. The main thing for us was whether they could accommodate someone in a walker. I have to tell you that from the time they picked us up at the port until they delivered us back to the port, they totally took care of us and our semi-handicapped traveler. They tied the walker on to the back of the sky lift chair, stopped the chair so that we could get on and made sure we were all in safely before it started again. When we got to the top there is a beautiful, shaded area to just sit and enjoy without actually doing anything else. My sister and I did the bobsled first. Since we are both senior citizens, they were calling us Queeny and made sure we were in the sled and strapped in. They hooked both of our sleds together and wow! what a trip that was. I was scared I was going to lose my teeth from screaming so much! It really upset us that they take a picture of you on the bobsled but when we got inside to purchase the picture their printer was not working. Without a picture for proof, who is going to believe that two old ladies did this??? Both of our husbands could also have done this but they chose not to. It is a little rough with no springs to soften the bumps but you can slow down with the brake. My sister would not apply the brake even when I said, brrrrrake, dammmmit, braaaake! Then, after we ate lunch and rested a bit, she and I did the zip line while our menfolk took the sky lift back down the mountain. Although we are older, we had always wanted to do a zip line. We asked again if they were sure we could do this and they assured us that we could, "no problem, mon", we will make it go slow for you Queeny. That was a half-truth! Once you are on the line, you go! The first two runs were great and we "wee wee wee'd" but after the third longer run, I was expecting the end. But it was not the end at all. There were at least 3 other runs, I lost count. Then we repelled down from the platform. Now that was scary! We watched as others before us "fell" free fall from the platform and by the time it was my turn I was begging for an elevator, PLEASE! No elevators, little grandmother, we will make you go SLOW! HAH! They did slow it down some but I had my eyes closed and did not realize when I was at the bottom until they helped me stand up again. They took great care of us all along the way. We had to catch the sky lift to finish our descent to the bottom of the mountain. That was a nice touch too because it allowed us to catch our breath and our knees to stop knocking. We walked back to the bus like we were experienced athletes! The only down part of it was there was no water, it was very hot with no breeze in the dense jungle and too many people on the platforms to get any relief from their sweaty body heat. If you do this tour, take paper towels in your pocket to wipe the sweat out of your eyes. Age is not a factor on this excursion, they take care of you. You just "sit" in the harness and pick your feet up. If you plan to take this excursion, heat and exhaustion or your stamina should be considered. Unless you are crazy old women like us, then don't consider anything, just do it! Grand Cayman: We did the Atlantis Submarine. I give it a 3 stars They have this excursion listed as "easy". We found this to be an error. From where the tender ported there was a half mile walk to the Atlantis Submarine office and back after the tour. Then, you had to board another tender to take you out to the submarine. Even though guest services assured us that someone with a walker would be able to do this, we determined that it was not doable. First, he could not walk with a walker on uneven ground to the submarine office. The excursion description leaves this part out. Then, when you board the tender to the submarine, we had to climb stairs to the top. Which someone with a walker could not do or with great difficulty. The description did not include this fact either. We asked the operators about this and they said that this excursion was not for those who had mobility issues. Had they picked us up at the port the way the information stated, he could have been able to climb down and up the seven stair ladder and left the walker at the office, but this was not all that this excursion required. Three of us took an early tender and left our semi-handicapped traveler on board intending to go back and pick him up if the excursion was doable for him. We discovered that it was not within his scope of ability so the three of us took the excursion. We did enjoy seeing the underworld but it was not something we would do again. We would spend our excursion money on some other tour. Carnival did refund the cost of this tour for our member who did not participate. It would have been within their right not to give us a refund and we did not expect or ask for a refund either but the guest services associate (wish I could remember her name) did the right thing and gave us a refund. The guest services associate did remember us asking about it and asking for her recommendations. We also wanted to report back to them so that they could better serve future cruisers with semi-handicap people. That is also why I am including it in this review. Cozumel: We stayed on the ship because we had been to Cozumel so many times before we wanted to see what it was like to stay on the ship. We were not disappointed. It was a day of total relaxation in the hot tub, playing dominoes on a deserted deck, eating with no lines and napping before dinner. Cautions: There were not many kids on this cruise but the ones between 10 & 15 were allowed to roam the ship (as they do on all cruises) and they are a problem running the stairs and hallways. They think they are too old for Camp Carnival and too young for the young adult venues. They can sign themselves in and out of Camp Carnival and the parents (giving the parents the benefit of the doubt here) think their child is being supervised when the child is running willy nilly throughout the ship. We observed them hanging daredevil style over the handrails in the atrium, and over the rails above the water on the outside decks. Add alcohol to that and someone is bound to get hurt. I don't know how many kids are hurt on cruises, but I am thinking it is only by the grace of God that more are not killed. Running the stairs, we have observed them losing their footing and tumbling down. They also are not watching and run into and over other people. Maybe the worst thing we saw was one night we were out on the deck and the kids were drinking the "dredges" or the bottom of the glass of mixed drinks and beer that people had left sitting there. We got in the elevator with one youngster that was so drunk he didn't know where he was or what floor he needed to get off on to find his room. He was vomiting and when we offered to help he said he just needed to lay down somewhere, but he didn't know where so he decided to lay down in the elevator. I know that Carnival is trying to complete with Disney with more family friendly cruises and never having been on a Disney cruise I am in no position to judge, but it seems to me that certain age groups need MORE supervision not LESS on these cruises to truly make them family friendly and more importantly, SAFE for the kids to roam freely unsupervised. Having 16 grand children and 4 great grands, I am not opposed to kids vacationing with family, but I believe parents need to be more involved and vigilant rather than transferring responsibility for their kids' safety and well being to others that have no ability to corral their youngsters. In the end, it is the parents responsibility but these same parents will want to blame Carnival and hold the cruise line responsible. As summer approaches, I expect the situation to only get worse. It's sad really. This was a wonderful cruise, as they all are, and we cannot wait for next year to go again! Read Less
Sail Date February 2012
This was my family's first cruise. We had been dreaming about it for years, thinking it was an easy way for a family with special needs to travel. We found, unfortunately, that cruising just was not for us. Some of that is the ... Read More
This was my family's first cruise. We had been dreaming about it for years, thinking it was an easy way for a family with special needs to travel. We found, unfortunately, that cruising just was not for us. Some of that is the nature of the travel (i.e. the feeling like every port is picking you up by your ankles and shaking the money out, and the feeling like cattle herded) and some of it was our experience on Carnival Magic. I will keep this review about the Magic and Carnival. Embarkation: A mess! We didn't get on until 8pm, then we had the Muster Drill, and the kids were wiped out. I heard other people had better results though, getting on and having dinner. But for having so many fog delays, it seems like they would have a plan B well sorted out. Food: We thought it was ok, actually. Some was really good, some was average. Nothing was "awful" besides one entree in the steak house. We are food snobs too. I think that the key is low expectations and then you will be surprised. I am in shock to read people complain about portions. We never once needed to get seconds and usually left food on our plates. There was a lot of variety throughout the ship. I thought the lido buffet was usually a mess. Talk about stressful if you need to feed your family at peak times. And getting there at off peak times was challenging (it seemed rather limited in hours at times). We spent a few very stressful meals there before we decided "never again". I wonder if it is due to the cut backs as well as the size of the ship, but it really was a mess. And breakfast was pretty boring, same thing with no real variation. I never got the omelets, I guess where you could create your own variation and have something that tasted fresh. But I am not a fan of long lines or eggs. I was surprised that the coffee tasted good :) The 24 hour options (pizza, ice cream and room service) were all very low quality food, but worked in a pinch. Service: The regular staff was very nice, but anyone really in charge were difficult at best. Rude, dismissive, unhelpful, offer blank stares and no answers. And it wasn't like we were coming with random complaints, just questions. Stuff that we can inquire about when staying in a resort. It seemed the lower the staff person was, the nicer and more helpful they were. The higher they were, the more frazzled or zoned out they were. This seemed true in other areas of the ships, like dining rooms and kids club too. CD James: Annoying. Cheerio. Stop, we get it, you are peppy and British. All his job seemed to be was to sell us more stuff. His voice was like nails on a chalk board to me after a few days, something many other people commented on. I think if he really did seem interested in the fun, it would have been different. But all he seemed to do is talk about what you can spend money on. I think he also wasn't genuine in his "this is fun", so he over played his peppiness. Wheelchair access: This ship has great accessibility, but lousy mindsets of the crew. We were told we couldn't book excursions, but they wouldn't be polite enough to talk to me about how to plan our own (even with no line). They didn't have deck plans or advice on navigating the ship in a w/c and seemed clueless until I asked them to print it for me. They wanted me to pay to go on their site and print it myself. And my favorite, our cabin was w/c access yet our muster station was not. We were told to "just listen" from down stairs...and then not to block the stairs. When I called, the muster captain was rude, argued and said she would follow it up, but didn't. Kids activities: They do well here. Our kids didn't love the drop off place unless it was open activities on port days (many of the teachers in there seemed . But there was so much to do for our kids (5 and 6). Pools, water park, slides, sports square (spent a ton of time there!). They had a blast and there was always something to do. Casino: Gross...allergic to smoke and depressing places. At least we didn't lose money in there. Red Frog Pub: It isn't pubby enough for me, feels a little like a fast food place. Not a hang out place. Wait staff was awesome but we never felt like staying there for more then a drink. Entertainment: No idea. Every time we went into the theater, people were enjoying the w/c access seats so there was no place for us. No staff on hand to sort it out. Spa: They try so hard to get you in there, but then when you go the desk ladies seem allergic to explaining things. So we didn't book anything. Serenity Deck: always windy, often wet. We never had trouble finding lounge chairs, really. Or with chair hogs, or even finding a table when needed. Elevators were hard when there was mass exits, but I learned to be pretty aggressive. Otherwise, it wasn't an issue at all. So for me, the best part of the cruise was the kids activities and that my kids had a blast. But the worst was just the constant feeling of people wanting to lift you up by your ankles and shake out your money (on and off the ship). Read Less
Sail Date January 2012
Embarkation: Got to ship around noon and embarkation was a breeze. Was on board in less than 30 minutes. Lines moved fast. The Ship was nicely decorated and looked great. Since we were on the Lido deck our room was ready so we could ... Read More
Embarkation: Got to ship around noon and embarkation was a breeze. Was on board in less than 30 minutes. Lines moved fast. The Ship was nicely decorated and looked great. Since we were on the Lido deck our room was ready so we could drop off carry ons and explore. If you have been on any Carnival ship you will have no problems finding your way around. Food: This is the only area that I found lacking. I have been on carnival before and found that there food service has gone down. They seem not to have enough waitstaff in the main dining room and some nights it took forever to get service. The Steakhouse was well worth the extra money. The food and service were exceptional. However the Italian restaurant I would definitely skip. Eat there free for lunch if you want but do not spend the extra dough to go at night. The food on Lido was overall good. Hamburgers, Hot Dogs, Pizza and Sandwiches. Some lines did get long during peak times but that is expected. Crowds: This was a holiday sailing and we were completely full with lots of kids. I never felt crowded though. I will say that we did not do any shows so I do not know about the crowds in the showroom. We never had a problem finding a chair. Never saw a lot of chair hogs. Not even a long line at the slides when we went. Kids Clubs: My son is 15 and before we left he said he would probably not go to the club. Well that definitely changed. Could not keep him out every night after dinner. He was usually in Club O2 until closing. He net a lot of new friends and even my shy son did karaoke. Staff: Always friendly and remembered our names and usual drink orders by day 2. I will say that they do seem to need more staff. One night they only had one server on Lido as we watched a movie and we always seemed to have to ask for waitstaff in the Casino. Our room steward was great. Always friendly and we had towel animals every night except the one night he rolled up the beach towels with my tennis shoes on the ends and had them sticking out from under the bed. Make me and my husband almost spit a drink out of nose when we saw it. Had to call everyone one to see. Behind the Fun Tour: This was the first ship tour I had ever done and since it was a new ship and my son wanted to do it we did. It was a great tour. A wealth of information. Great to see how everything works on the ship. The only problem with this tour came when they were suppose to send some stuff to our cabin. A group of us went so one person bought the tickets and even though we went through the steps of setting up which rooms and which person with the excursion desk and with the tour guide still took 3 phone calls and 2 trips to guest services to get this straightened out and was not resolved until last day of the trip when the tour happened on the 2nd day. Rooms: We had handicapped rooms 10202 and 10210 due to my spouse. Our room was 10202 which is a 4J. Loved the room. Enough space for our needs. And the view was great. However there is a lot of movement on this ship. More than I have felt on any ship. And forget sleeping when they turn on the thrusters. The other room 10210 was also a HC room but it was so small. I would not get this room if you are confined to wheelchair or use a power chair. Overall: Great cruise and we enjoyed ourselves immensely. We would do it again in a heartbeat. Read Less
Sail Date December 2011
John, we got off the cruise on the Magic 11/27/11. It was a brilliant cruise. All of the staff was very friendly with a few exceptions. Kudos goes to our cabin stewards Rusalani and Ivana they were very attentive to making us comfortable ... Read More
John, we got off the cruise on the Magic 11/27/11. It was a brilliant cruise. All of the staff was very friendly with a few exceptions. Kudos goes to our cabin stewards Rusalani and Ivana they were very attentive to making us comfortable they felt like family to us.. Our cabin was 7270 and it was perfect with lots of room for all our medical equipment. My husband loved the shower and said he wanted to make our home shower this easy for him to get in and get out of. All of the crew spoke to us from white suit officers down to the cleaning crew. The one exception was Ken head suit in the dining room Southern lights. He never came down to our table of 15 to say hi. There are 3 levels of dining and Ken never left his main floor. Made us feel like step children. Our waiter was Sarwan who treated us like royalty. The last night the ship ran out of ice tea so he saved tea for our early seating since he knew we were big tea drinkers... The food in dining was excellent. The food on Lido was horrible. It was cold and greasy no matter when you got there. We ate once in the Prime Steak house and it is world class dining. The overall ship was kept clean. The bad food on Lido made 7 of our 15 sick with vomiting and diarrhea. I suspect it was Lido food as this was the common denominator of food borne illness for our entire group. The talk at the elevators was how many guests on the ship had these symptoms... The food poisoning lasted 24 to 48 hours. This really needs to be improved. The shows varied in their rating from poor to great. Our favorite was the last night show and Calvin brought the house down. James the cruise director needs to be an assistant director and Calvin should be head CD. James came across as just a dry announcer pushing the sales of all the products the gift shops and spas had. However, Calvin kept us rolling with every thing he did. We were disappointed that you, with your wonderful humor would not be on our cruise. However your mini-me ACD Calvin made up for your absence. I hope he gets a ship soon. He is going to be a great CD. Embarkation and disembarkation were painless. Good job there. Read Less
Sail Date November 2011
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

Find a Carnival Magic Cruise

Easily compare prices from multiple sites with one click