10 Carnival Magic Cruise Reviews for Cruises for the Disabled Cruises to Caribbean - Eastern

in 40 cruises this was the worst. if you have allergies DON'T GO ON THIS SHIP. even though we had notified the ta and the ship and the dining staff they couldn't get the food right for my grandson who has severe allergies. on ... Read More
in 40 cruises this was the worst. if you have allergies DON'T GO ON THIS SHIP. even though we had notified the ta and the ship and the dining staff they couldn't get the food right for my grandson who has severe allergies. on other cruises there was no problem. the service was horrible in the dining room for both dinner and breakfast. excursions were ok we did a private one in st. martin . getting off the ship was crazy. we didn't go to the lecture as we are experienced cruisers they told us there were no more luggage tags available. we should walk our luggage off. a joke as my son had a baby and 2 kids and 8 pieces of luggage. I was very perturbed at the counter and they finally found some tags. the sports area was terrific. the rope course and the golf etc. were all together so the adults could watch the kids doing activities so that was good the shows were ok. ship was fairly clean. main problem was the service Read Less
Sail Date June 2019
Yearly family vacation, and this year we chose a cruise. Everything from the entertainment staff all the way down to our state room was great! We took an Exotic Eastern Caribbean Cruise, and all ports of call were incredible. We visited ... Read More
Yearly family vacation, and this year we chose a cruise. Everything from the entertainment staff all the way down to our state room was great! We took an Exotic Eastern Caribbean Cruise, and all ports of call were incredible. We visited Amber Cove, St. Thomas, San Juan, and Grand Turk. In Amber Cove, we spent our time at a few shops and at the pool that is right off the ship once you walk down the pier. In St. Thomas we took an awesome snorkeling excursion to Christmas Cove. Our snorkel guide Jodi was so knowledgeable about the particular reef and sea life we encountered. Captain Jay and Cory were very friendly and knowledgeable as well. In San Juan, we toured the city a little by foot. This port of call was a little more difficult to navigate if you didn’t understand the port map you were given, because you had to walk or taxi away from the port to really find shopping. We will definitely add an excursion for this port of call next time. Lastly, we went to Jack’s Shack in Hrand Turk. About a 15 min walk down the beach from the ship, or a $4 per person taxi ride. Water was beautiful, and playing with all the island dogs made it that much better. Beach chairs are free here, and umbrellas were $10 for the duration of your stay (worth if in our opinion, because the sun was out in full force the day we were there). On our way back to the ship, we stopped at the pool at Margaritaville and also did a little shopping! Would love to cruise this same itinerary again someday!! Read Less
Sail Date September 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
Sail Date July 2018
We chose this cruise to celebrate our 25th anniversary. We had been to Bahamas twice and chose eastern Caribbean to do something different. The carnival magic was an excellent choice. From the entertainment, to the restraints, to the clubs ... Read More
We chose this cruise to celebrate our 25th anniversary. We had been to Bahamas twice and chose eastern Caribbean to do something different. The carnival magic was an excellent choice. From the entertainment, to the restraints, to the clubs and bars, it did not disappoint! Cabin 2437 was our room. It was under the kitchen area for the southern lights dinning room. There was some noise around the clock but easily drowned out by the portable fan we took on board.Loved the seclusion of the cove balcony and being right above the water. The staff was all extremely nice and pleasant! We had the late dinner so missed a lot of events that happened during those nights we went to the dinning room. Dr E was great. His wittiness and humor was awesome. I really enjoyed the hasbro board game show and the love and marriage show was hilarious. Had concerns about 3000 people on a ship and crowds but that turned out to be not too bad. The longest line I encountered was only at the Bar-b-que restraint due to being open only on sea days! I was surprised to see it open on the day we were at the Turks! No one else knew it and there was no line that day when I went to get food. The casino was fun as well. The smoking did not bother me that much and I am a non smoker. I loved Turks and st Thomas the best but the other two ports were nice. FYI the unlimited bubbles is coke products only and the drinks are not chilled, they open the cans and and poor it in ice, causing a watered down taste on occasion. I was also pleased how fast embarkation and debarkation was. I also highly recommend the scooter Usa rental for people with limited mobility. It was in the room waiting and well worth the investment! Read Less
Sail Date May 2017
This cruise was taken based upon a group vote of various cruise lines and itineraries. We had a group of 46 on board, embarkation was fairly quick and smooth. Staff was friendly and helpful. We had an interior cabin on deck just below pool ... Read More
This cruise was taken based upon a group vote of various cruise lines and itineraries. We had a group of 46 on board, embarkation was fairly quick and smooth. Staff was friendly and helpful. We had an interior cabin on deck just below pool deck, do not recommend that again as when they would move chairs around at night you could hear it in the room. Cabin was a decent size for an interior, about a foot of room on either side of bed to walk around. The shows in theater were good, mostly musicals of some sort. Comedy was ok, but not that funny. There didn't seem to be as many activities on Lido deck as I thought there would be, but the overall amount of things to do seemed to be good. Service was excellent, I was really surprised the staff wasn't as pushy with selling drinks as they had been in the past. Really liked that. Loved DR.E as cruise director, he was awesome other than one disappointment. One thing our group as a whole was upset about was the Cruise Critic Meet N Mingle party we sort of didn't have. Our group attended, but didn't see any of the others that had enrolled there. There were two ladies from housekeeping, and no one else at first. One officer showed after a bit, and another gentleman, they left to go find Dr. E as he was the one that was supposed to "head up" the meeting from what we were told. He never showed, nor did anyone ever come back to let us know what was going on. I called down from the meeting room before we all left to Guest Services, and they said they would see if they could find him but nothing was done. Later that day I went down to Guest Services, and they brushed it off saying that our party was only from 5:30 to 6 pm. I explained that yes, we knew that but that someone was supposed to be there and no one was. They just said they were sorry and that there was nothing they could do. We were NOT happy campers/cruisers at this point feeling let down as we have been to other Cruise Critic parties and enjoyed them. I think the best thing about this cruise for one, was the Guy's Burger Joint. My husband ate there every day. We did finally get to try the Barbecue place of his, and surprisingly weren't too thrilled with it. For one, it's not open every day, and only for a very short period of time. The food there was just ok, nothing to write home about like we were expecting. The pool on the Lido deck was quite small, but the hot tubs on the sides were very nice sized. Overall, it wasn't a bad experience, just not our most enjoyable one on Carnival. Read Less
Sail Date April 2017
We chose this cruise because of the dates and ports to visit. We always try to visit at least 1 new port every time we cruise. We had a group of 7 this time, most of us in our 50's, one 75 and 1 was 19 (our son). We had a blast and ... Read More
We chose this cruise because of the dates and ports to visit. We always try to visit at least 1 new port every time we cruise. We had a group of 7 this time, most of us in our 50's, one 75 and 1 was 19 (our son). We had a blast and were pleasantly surprised that there were not more drunks being obnoxious all over! Many families and people of all ages. We have sailed from Port Canaveral many times and it usually goes very smooth. We stayed overnight in Cocoa Beach and our hotel has park and cruise guests processing in and out down to almost perfect timing. There were many of us departing on a cruise that day. Embarkation went quite smoothly. Once we were allowed onboard, we found that the dining room was opening in about 10 minutes so we waited for that vice going to the Lido, which is usually quite hectic and confusing. We ate most of our meals in the dining rooms vice the Lido due to allergies and just enjoying not having to stand in lines or fight for a drink. Guy's burgers were great and most of the dining room food was good, hot or at least very warm. Sometimes some of the choices were not to my liking but mostly because of my allergies, but our waitstaff was great. was a bit disappointed with the "American Table theme tho. They memorized our names immediately and were very helpful even when they were so busy. We did hate walking thru the casino due to the smoke, but otherwise, we were not bothered by smokers very much. We played a lot of trivia which we always enjoy. Always a good time. Most of the service in all areas of the ship was pretty good. We had a cabin (handicapped accessible) in the spa area of deck 11 and that was great! Our son, 19, hung around with someone from the group part of the time and by himself the rest of the time but said he really enjoyed the cruise. Meals were always fun and we loved all the kids thinking my husband was Santa (he is actually)!! so many little ones had their vacations made by "Santa" taking a photo with them or talking with them. We have sailed a variety of the lower priced cruises and still enjoy most of our Carnival ones. The Military reception was really great and informative, and Schwartz was a great cruise director! Was not impressed with the shopping expert. She was long winded and repeated information too many times. We didn't do excursions in every port, but 3 of us did the Monkey Jungle in the Dominican Republic and had a blast. Then we 3 also went snorkling in Grand Turk and it was fun too, but getting dropped off on the beach and having to find our way back to the port area was NOT fun. I had a really hard time walking in the sand and ended up using my scooter for the rest of the time onboard due to pain in my knees and ankles from walking in the sand. The crew on the boat was very good and helpful, highly recommend the Ultimate Snorkling adventure and the Monkey Jungle. We would go again on this ship. Read Less
Sail Date December 2016
This is our second cruise with Carnival. It was one horrible experience after another. The dining was sooo slow and you could not get them to bring you anything you asked for. Room service was almost non-existent. Dirty dishes in the ... Read More
This is our second cruise with Carnival. It was one horrible experience after another. The dining was sooo slow and you could not get them to bring you anything you asked for. Room service was almost non-existent. Dirty dishes in the hallways for hours and sometimes the entire day. Entertainment and Activities were beyond horrible. Dirty old buses, tour guides you could not hear or understand. We tried for weeks to get a detailed bill. When we finally received it, there were charges on it for things we did not purchase. They shut off our A/C for over four hours and banned us from the balcony, which we paid more for over four hours so they could clean it. These are just some of the issues, there were many many more. Tried for weeks to get someone to listen to our issues. Finally got in touch with someone and their only comment was that they forward our issues to the ship to handle. Really ? When I asked for a supervisor, they told me there wasn't one. Read Less
Sail Date October 2016
This was the third cruise in recent years and by far our worst experience. The boat was over crowded and nearly impossible for handicapped personnel to access an elevator to move between decks particularly in conjunction with excursions, ... Read More
This was the third cruise in recent years and by far our worst experience. The boat was over crowded and nearly impossible for handicapped personnel to access an elevator to move between decks particularly in conjunction with excursions, meals or any other significant on board events. This may well be our last cruise with Carnival. The quality of meals was also poor ... even in the assigned seating dining locations. Menu selections were limited with several day after day offerings as well as skimpy portions. The serve crew was great but could not make up for the lacking and inadequacies of the kitchen. On the final day at sea, lunch was only served in the buffet area and lido deck kiosks ... ever try to access an area with a mobility scooter where over 3000 people are trying to get lunch during a 2 hour window ... not viable!?!?! Our cabin maintenance was also marginal at best. Towels were exchanged and beds turned down daily/nightly bit our balcony area was never touched by the steward as we watched a bottle cap for 3 days before it "disappeared" on the next to last night only to be replaced by breakfast food (cheerios) and some type of broken glass shards. Further, used drinking glasses were not replaced for 4 of the 7 days. All in all, this cruise was only enjoyable at all due to 1.) being with family and 2.) seeing new ports of call. Read Less
Sail Date June 2016
Carnival Magic, April 26, 2015 Before I begin my review, I want to caution everyone to inspect your luggage carefully at disembarkation. My husband’s expensive Heys suitcase was cracked on the bottom and I did not notice it until a ... Read More
Carnival Magic, April 26, 2015 Before I begin my review, I want to caution everyone to inspect your luggage carefully at disembarkation. My husband’s expensive Heys suitcase was cracked on the bottom and I did not notice it until a day or so later. Carnival does not accept responsibility unless you report it at the mob scene that they call debarkation. You should also be aware that the porters there are not Carnival employees – keep that in mind!! Now, down to business: my husband and I are disabled and rely on EMV’s to get around (I have a degenerative bone disease, he’s got Diabetic neuropathy and can’t walk far.) Because of this, my review is for the disabled cruiser. Our cabin, 10202, is an accessible cabin, however it was at the end of a narrow hall and we had difficulty getting through the doorway, especially at night when our cabin steward would turn the lights off. It was mid-week before he remembered not to. There was enough room for our scooters. There were two 15” closets for hanging garments and one with shelves in addition to the few drawers at the ever-smaller vanity. Bring hangers, there are never enough! It took a while to get the room safe re-set and a working remote; and that first night, our bed was never turned down. Forget chocolates, they’re a thing of the past. A huge thanks goes to Paul from the Philippines – my husband got a new tux for this cruise and forgot to try on the pants, which weren’t hemmed! I got a sewing kit from the shops, shortened them with a nail scissors, and Paul loaned me some scotch tape so I could tape them up and hem them. He was a lifesaver! Elevators were the challenge of our week – it was common to wait over 30 minutes, many times much longer, to get an elevator, even one going the opposite direction. We were almost late for the Muster Drill because of it – however we couldn’t get there anyway. It was at Station 4A, on the upper floor of the Showtime Theatre and there was a flight of stairs blocking the entrance. All those using EMV’s were in the same situation, and we just listened. It was a blessing, however, since we got to listen to the Assistant Cruise Director spout the rules and regs of an emergency as though she was auditioning to be a call girl, pleading with her John. I don’t know if it was a joke, but it was tasteless. Normally, they let EMV’s leave early, to get first dibs at an elevator, but we weren’t quick enough and it was almost time to sail before we made it back to the Lido Deck aft. That’s where we met our M&M group! Sailaway just isn’t the same without live music -- another cutback from Carnival and a theme of the cruise. We had Early Seating on the main floor of the Southern Lights Dining Room, Table 623. Only one bank of elevators is accessed it, and we waited every mealtime, both before and after, to get one. One lady (?) was so intent on getting into one (where I’d already waited for 35 minutes) that she climbed over me and my scooter as I was halfway in, with my husband on my tail, and blocked our way so that she and her party could get in. Four, yes, four, large adults followed her. Apologize? No! I was tempted to run her down, but I was on good behavior that first night. ..later on in the week, I may have! Elevators and the size and lack thereof were another theme of the trip! So was cheap. We were pleasantly surprised by the food – it was excellent and Tomas and his crew were very attentive to our needs. We liked it enough that we rarely went into the Lido Marketplace, which remained very crowded with few tables available. We had breakfast in S.L. every morning, and they sat us in the lower area. Day 2, 3, and 4, we had a wonderful waiter, “Edward from Indonesia.” His name is the same as my husband’s and we enjoyed chatting with him. Breakfast the rest of the week was hit-or-miss and they never did get our orders right. “Cuchina” was great for lunch, better than the Marketplace, which remained very crowded. Hint: bring some root beer with you, so you can make root beer floats with the delicious soft-serve ice cream! Yummy! We held our M&M event on Day 2 and had a great time. Our thanks to B. Solis from Carnival for providing the Spotlight Lounge and a cash bar; and to John Heald for providing some goodies to raffle off. We had a Grab Bag themed “What I Always Take on a Cruise” and had some laughs and steals. We also did a kids’ Grab Bag since there were lots of kids present. It was a great way to meet the folks we’d been corresponding with in the months before the cruise! If you’ve never signed up on Cruise Critic for a Meet & Mingle event, do. It’s a good way to get to know your fellow cruisers and you can get some tips on shore excursions, etc. You can also read reviews written by cruisers. We chose this itinerary because of the ports. We love Key West and have visited there many times. We did a Conch Train shore excursion through Carnival here because it showed as accessible and the CT site indicated that they had trains that would accommodate EMV’s. Wrong. We had to leave our scooters there, so we couldn’t use the hop on/hop off feature to explore Key West’s other sites. They were supposed to park them in the courtyard, however when we returned, they were in the same spot they were when we left them. Never again. We still love Key West however, and this was the only accessible tour offered. Freeport: I’ll never forget the sight that greeted us as we sailed into Freeport’s Harbor. There sat the Celebration – the first Carnival Ship we sailed on, now the Grand Celebration. We checked out the shops nearby, but there weren’t many of them. If you want to buy something and think you’ll wait to get it til you’re on your way back, don’t. Many items are in short supply and the kiosks close early. We waited 45 minutes to get a cab to Port Lucaya and its casino and Marketplace – it cost $40 plus tax for the round trip. We returned early, a good thing, because we waited over 1-1/2 hrs. to get another cab, and barely made it back in time. We won’t return to Freeport. The Marketplace is a repeat of the shops you see all over the Caribbean, saying Bahamas instead. Lucaya is a long ride from the industrial port, and the scenery is drab. Leaving Magic for shore excursions is a challenge because of the design of its ramp – it hangs an EMV up in the middle and you have to stand while they lift it over the hinged area. It’s hard on the EMV but there’s no other alternative. Carnival is not prepared for them! In Nassau, we waited to leave because it rained. Once we finally got an elevator, it was a short ride to the shopping district and we enjoyed browsing. We were anxious to see the famous straw market and disappointed to find it a series of small shops all selling the same things which they assured you were made in the Bahamas. My totes both had a Made in China sticker inside. We still had a good time and enjoyed chatting with the Bahamian women. I’m only sorry that there were no accessible excursions because I’d have liked to see more of Nassau. However after our experience with cabs in Freeport, we decided not to chance it. The last two days were sea days and the weather was nice. We’d hoped to go up onto the Serenity area but it was full and there were no seats available. I yearned for RCCL and their wonderful solarium for adults!!! That said, there weren’t a large number of kids on this sailing and they behaved well, as did the adults! I have great memories of a few wonderful souls who gave up their place in line so that we could get into an elevator before them. They were out-numbered by the other but stand out as Angels in my book! In summary, my impression is that Carnival is cutting every single corner it can and still call itself a cruise line. All the things that were once a cherished part of a cruise are now gone…pillow chocolates, turn-down service, midnight buffet, formal night – only three men wore tuxes this sailing -- and people at your beck and call…all gone. Yes, you can go get a waiter to take your drink order, but it’s not the same. As a disabled cruiser, it’s much more difficult to navigate their ships. The seating in the buffet area is not nearly enough – and it would appear that some folks are choosing to occupy those seats during the day because there aren’t enough of them in the open areas, especially when the weather is iffy. ADA seats in the Spotlight Theatre are way at the back and in the doorway so you have people all around you talking and you can’t see or hear. We did enjoy the female comedienne at the Spotlight Lounge although we were seated at the back of the room. You don’t get a copy of your Sign and Sail account on the last day, and the folks at the Purser’s Desk are not nearly as pleasant as they should be – I overheard several conversations with others that were just plain rude. They were first-time cruisers and didn’t know how things operate on a ship – don’t be rude because these folks don’t know. They did seem to be putting a halt to saving deck chairs however. Do you recall on Day one when we gave our drinks carryon to the porter who assured us it would be fine? It was…until we got a letter on our 2nd day out that our bottles were being held hostage until the end of the trip. I went down to Guest Services and was told that I should have known better than to give that suitcase to a porter, I was out of luck until the end of the cruise. I told her that the wine was for us to celebrate our 47th Anniversary (which Carnival knew and never even recognized) and that the porter knew that, yet said he could take it. It was not uncorked or opened. I just shook my head and left, but amazingly, it reappeared a day later. Disembarkation was a 3-1/2 hour nightmare. Again, elevators just weren’t to be had. We finally went up to the 12th floor one at a time and waited there outside the spa. Once our group was called and we got an elevator – 45 minutes, it sped up a bit, but when we got to the luggage area, it stalled. The Carnival Rep that my husband asked about getting a porter told him to “go wait in that line like everyone else.” I was astounded and told him to wait and I’d wait for him near the luggage. An hour and fifteen minutes later, he got to the front of the line and was chastised about waiting in line when he should have gone to the front. Do these people have any knowledge about how things work during disembarkation?? Are they the same ones that work during embarkation? If so, there’s a major glitch here - how can they be so good during embarkation and so bad when people leave?? Once we finally did get a porter, we got out of there in a hurry. He was great and so was the person in the garage. We were on our way in less than 10 minutes. It would haunt us later. Since I always overdo on a cruise, it’s often up to a week before I unpack anything other than perishables and this trip was no different. When I unpacked my husband’s suitcase, I found that it had a 6-inch crack on the bottom. It is common at debarkation that you don’t touch your luggage, especially when you’re disabled. Well, when I contacted Carnival informed me that unless you tell Carnival AT DEBARKATION of damage, Carnival has no liability and they are sorry but looking forward to welcoming you to one of their FUN SHIPS again. I checked with the other folks who sailed with us and over a dozen of them had found unsuspected damage to their luggage – and only one saw it at debarkation. informed me that the porters are not Carnival employees so there is no liability. How slick is that???!!!! Did we have fun? Of course we did. We weren’t going to let elevators, ignorance or anything else stand in our way. We have another cruise planned for December sailing out of San Juan. This time it’s on the Celebrity Summit. The money I saved on Carnival was eaten up by ruined luggage, misrepresented shore excursions, time spent waiting to get an elevator and over-priced cabs. Celebrity and RCCL take much-better care of their disabled travelers. It will have to be one whale of a deal before I sail on Carnival again…like free. Heck, come next week, they are even doing Gold VIFP members out of a party in favor of a drink on the last day of the cruise. Gee, golly-whiz, Carnival, that’s really big of you – and BTW, thanks for the bottle of water! UN-believable. Read Less
Sail Date April 2015
John, we got off the cruise on the Magic 11/27/11. It was a brilliant cruise. All of the staff was very friendly with a few exceptions. Kudos goes to our cabin stewards Rusalani and Ivana they were very attentive to making us comfortable ... Read More
John, we got off the cruise on the Magic 11/27/11. It was a brilliant cruise. All of the staff was very friendly with a few exceptions. Kudos goes to our cabin stewards Rusalani and Ivana they were very attentive to making us comfortable they felt like family to us.. Our cabin was 7270 and it was perfect with lots of room for all our medical equipment. My husband loved the shower and said he wanted to make our home shower this easy for him to get in and get out of. All of the crew spoke to us from white suit officers down to the cleaning crew. The one exception was Ken head suit in the dining room Southern lights. He never came down to our table of 15 to say hi. There are 3 levels of dining and Ken never left his main floor. Made us feel like step children. Our waiter was Sarwan who treated us like royalty. The last night the ship ran out of ice tea so he saved tea for our early seating since he knew we were big tea drinkers... The food in dining was excellent. The food on Lido was horrible. It was cold and greasy no matter when you got there. We ate once in the Prime Steak house and it is world class dining. The overall ship was kept clean. The bad food on Lido made 7 of our 15 sick with vomiting and diarrhea. I suspect it was Lido food as this was the common denominator of food borne illness for our entire group. The talk at the elevators was how many guests on the ship had these symptoms... The food poisoning lasted 24 to 48 hours. This really needs to be improved. The shows varied in their rating from poor to great. Our favorite was the last night show and Calvin brought the house down. James the cruise director needs to be an assistant director and Calvin should be head CD. James came across as just a dry announcer pushing the sales of all the products the gift shops and spas had. However, Calvin kept us rolling with every thing he did. We were disappointed that you, with your wonderful humor would not be on our cruise. However your mini-me ACD Calvin made up for your absence. I hope he gets a ship soon. He is going to be a great CD. Embarkation and disembarkation were painless. Good job there. Read Less
Sail Date November 2011
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 4.0
Family 4.5 4.0
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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