5 Carnival Horizon Cruise Reviews for Entertainment Cruises to Europe - All

Travelling to the UK. Our taxi turned up early and we got to the airport in good time. Checked in early and the plane was on time. Got to the Bloc hotel in Gatwick all in good time. I know this is how things should be but I usually get ... Read More
Travelling to the UK. Our taxi turned up early and we got to the airport in good time. Checked in early and the plane was on time. Got to the Bloc hotel in Gatwick all in good time. I know this is how things should be but I usually get delayed somewhere! We ate in the Giraffe restaurant. What I ordered was different to what I got to eat! No point saying anything as the staff are to busy to care and their English is not very good in the first place or they would not have messed up my order! Did not have a very good night's sleep but this was not the hotels fault. Day 1 - Getting on the ship. Checked out early and made our way to the north terminal. Easy jet flight was on time. Got to Barcelona where the weather was not very good. We cancelled our transfer to the port with From2travel as last time I used them they were beyond useless! I cannot emphasise how terrible this company is. You need to avoid them at all costs. Check out trip advisor and see for yourself. We then booked Welcome Pickups who had a 5 star rating on trip advisor. The day before we flew to Barcelona they cancelled on us! Bang goes their 5 star rating from us! We got our money back and they emailed and phoned to let us know so they communicated well but if they can't transport us then that's a waste of time. Gave up with transport companies! When we got to the airport we got a taxi. We had to wait 5 minutes so that's fine. The taxi transfer from the airport to the port costs a fixed 39 Euros with the government approved/certificated AMB taxis. We got to the port really quickly. View of Barcelona When we got there we then had to wait ages to get our suitcases delivered to the 4 handlers. 4500 passengers and 4 luggage handlers. Makes perfect sense!!! Barcelona has never been like this in the past. To be fair if people had their Carnival luggage tags on their suitcases everything would be much faster and smother. It's not a surprise you have to do this! The luggage handlers should have not helped these people in my opinion. The rest of us had tags so we should have been helped first. The check-in through the new HELIX terminal was quite quick. The slowest I have had here to be fair but it still did not take long. I found this terminal very disorientating as you you seem to do is to walk between seats which are arranged at angles and while it does not sound like an issue when you see what I mean  you will understand. Once on Carnival Horizon you do not get the wow factor. The atrium is small and boring. We went straight to our room as being platinum we are allowed to. This was our first ocean view room. I usually always get a balcony. The room is big and a typical Carnival room which I have no problem with. It seemed bigger then previous rooms. It is certainly a perfect size for 2 people. The 1 issue I do have with the room is the view. It is obstructed and as far as I can see there is no mention of that on Carnival's web site. Why is it obstructed when there are no lifeboats down here? Simple, the window washing machine has been living outside the window all cruise. I cannot stand at the window to see out. The only way to see out is to either sit on the bed or bend down. You can see the sea easily but nothing higher. This also means the sun can't shine in. How come our window is so dirty? The window washing machine outside stateroom 1460 We did the muster drill in the aft restaurant. Lots of people did not turn up as usual so the rest of us who did listen and turned up had to wait. I think if people do not turn up within a certain amount of time they should be thrown off the ship with NO refund. People would soon learn to turn up on time. Some of these stupid people were hiding on their balconies where they could be clearly seen from the bridge wings as Mick Pack the Cruise Director told us on the PA system he could see them! Costa Concordia was not long ago and people seem to have forgotten that disaster. Things can and do go wrong on modern ships whether they are man made issues or not. A few mins of lifeboat drill could save your life! Our luggage turned up eventually. Yes it should have been quick due to being platinum but can't see how that works when our luggage is put on the same luggage trolley as everyone else's. This was not an issue as I expected this so we made sure we had all we needed with us in ruck sacks. We went to dinner and I am always apprehensive about the table we get. We had been told earlier we have a table for 2. Great, just what we wanted. Got to the MDR and the table for 2 was 3 inches away from another table for 2 and 3 inches away from a table of 6. Really we were on a table for 10! Doesn't not matter how you cut it this is NOT a table for 2. The tables each side can hear your conversation and you can hear there's. As you are not physically on the same table it feels weird. I absolutely hated it. We have not been back to the MDR since the first night. We have just eaten on lido which disappoints me. The food in the MDR, Guy's, Seafood Shack and Lido never seems to be hot. It is  only marginally warm. Cucina del Capitano is the exception, for lunch anyway. All the tables for 2 in the MDR are like this. It might not bother some people but it bothers us. From the reflections restaurant you have a nice view of the bottom of the lifeboats out of the side Windows of the ship. Seems like these are obstructed views too. We attempted to go to the welcome abroad show, there was standing room only as the theatre is far too small and the only did one show. Once again like the Carnival Vista not only is the theatre small it has massive poles in the way so many many seats are useless! If you sit upstairs there are glass partitions to stop people falling to the floor below. Aesthetically they look nice but practically they are terrible. They are about 12 inches wide and have a few inch gap in between. The problem with this is you see the top edge and the side edges. You cannot avoid this. This then makes it hard to see through. The theatre is therefore bad. It does have a bar on the 4th floor which is good. The theatre glass which is a distraction Theatre special effects in this one which makes the photo look bad. Went to bed after this. Day 2 - Sea day We have a deluxe oceanview stateroom so there are 2 bathrooms. We both went for a shower and did not have any hot water! We told the stateroom steward who reported it straight away. The engineer apparently came to have a look and later they phoned us to see if it was fixed but as we had not had another shower we didn't know. Turns out we now know that hot water is hit or miss. Don't know if this is a teething problem that still needs fixing. We have a sea day today. As we did not explore the ship properly yesterday we did that this morning. As expected as Carnival Horizon is a Vista class ship she is just about the same as Carnival Vista with a few none important differences (not important to us) We took it easy today. We went to the IMAX cinema to watch Ready Player One which I thought would be bad but ended up being good. The whole IMAX cinema is brilliant. We ate dinner on lido which I have to be honest I would rather not do but I will not go back into the MDR and sit on someone's lap to have dinner. I can't get gluten free meals on lido and do not have starters or desserts. So this is really spoiling the cruise for me. We bought our elegant attire for the cruise but cannot wear it. Pointless bringing it and we could have used the luggage allowance for something else. We went to the show and saw Amor Cubano. If I never see it again that's ok. Sadly due to more Carnival cut backs they have upgraded their shows to something they call 2.0. Apparently this makes them better but in reality it makes them worse. The original shows from 2008 were MUCH better. We went to the comedy show and saw Gordon Southern. He was very funny. I did however have to wait 30 minutes for a drink in the LimeLight lounge (has no bar for us passengers) which I appear to have paid twice for! Beware of the black female server with short hair in the limelight lounge. When I complained to her colleague (she would not come near us) I did not get my drink she got me one but charged me again. I will get my own drinks in the future! I Can't complain as I can't prove I only had 1 drink. Went to bed. Day 3 - livorno (Italy) Still very little hot water for Nikki but my shower was OK! Go figure. We are in Livorno today. We did not book an excursion for the morning due to bank holidays and lack of choice. We went out in the afternoon and went to do a wine tasting and country drive. Spent lots of time stuck in a traffic jam! The wine tasting was good and they had cheese and anti pasti etc. so apart from the traffic jam the excursion was good. Got back to the ship last minute as the guide allowed extra time due to the earlier traffic issues. We went to lido and had dinner. Our stateroom telephone had a message on it but when you press the voice mail button it says something about the voicemail box not found. Oh well! Watched Neil Brodie in the comedy club after getting my own drink from a different bar as the limelight lounge does not have a bar! Another go figure minute! Went to bed. Day 4 - Rome We are going to Rome today. I hate Rome. There are far too many people there and far too many pick pockets and people trying to sell crap! I would have been happy to stay on the ship but Nikki had never been there. Got stuck in a traffic jam! Sure enough we get to Rome and it's disgusting. Graffiti everywhere and dustbins and battered cars. We started the walking section of our tour. This was less of a dustbin but was hot and very busy with people. We stopped at the colosseum for a toilet stop which was always going to go wrong. There was person after person trying to sell crap! Probably every 60 seconds! Thankfully we left Rome and got on the coach to go to a restaurant. We had good food in there and they even catered for my gluten allergy. Got back in the coach and went to the catacombs. This was interesting but only took 35mins. Would have been nice to have been longer. We are not allowed to take photographs or video in here. There was someone of course who did not think the rules applied to him but no one said anything to him! San Sebastian Cattercoombs Got back to the ship in lots of time. No show tonight but Hasbro the game show was on. That was pretty standard. Then there was a comedy show which was good. There was then the Marriage Show which was ok but not a classic this time. Went to bed as we have had a few days of getting up early. Day 5 - Naples Another early start and no hot water again! Got on a coach to go to Sorrento. For a change were got stuck in traffic! Once we got to the wine and cheese tasting farm we had a good feed. Some of the lemons being grown on the farm After this we went into the centre of Sorrento. We only had about 1 hour of spare time. We had lunch in a small cafe/restaurant. The farm feed was a while ago and we would not eat for quite a while. We bought some limoncello before heading back to the coach. We then drove to Pompeii. I have been here many times but Nikki has never been. It was too busy as usual with lots of people everywhere. We were only there for just over 1 hour. That was a real shame as you need many hours to get a good overview. One thing I have learnt is do not do an excursion with 2 different attractions in 1 day as there is not enough time to see everything properly. That is always the problem when cruising. Never enough time in 1 port. Oh well will need to come back again (but would that be with Carnival?). I have never been to Sorrento before but it looks really nice from the whistle stop tour we did. We got back on the ship on time. Looked for some crisps in the terminal as both Nikki and I are craving them. None to be found! No show again tonight! Watched the early comedy show and then as Carnival seemed to want everyone in bed we went to bed at 21.30. Feel like I'm in an old people's home. Nothing to do tonight. Only 1 dive in movie too! Carnival seem to be deciding what we want. Maybe we should have a say! Day 6 - Sea day Got caught up with sleep. We both had hot water! Can only assume it was because other people were not showering at this time of day. We will see how this theory works tomorrow! Went to the MDR for brunch. We asked for a private table. We got a table for 2 BUT this had another table for 2, 3 inches away and that had another table for 2, 3 inches away! Yep Carnival think these are private! No one else joined us except for the furthest away table. This is NOT my photo but its from www.cruisedeckplans.com. You can see the tables in the bottom right hand corner that we had. These look quite spread out compared to what we had. We never got offered any juice. Nikki asked twice for tea but never got it. The service was poor which is normal for brunch. The servers do not get any of your automatically added gratuities for brunch as the night servers do (the same servers waiting on you each night) so they don't care. They do what they have to but that's it. I have a voucher as part of being a platinum guest which has to be used at breakfast, brunch or lunch for a free drink. That's why we went. Nikki's pancakes were not cooked very well. My omelette was so small I had to eat it before it evaporated. I managed to eat my 2 small hash browns and sausages! More cutbacks I assume! 2 people were offered the private table next to us. They declined it lol. We went and sat in the sun, now that it has made an appearance. After a few hours we went to cucina del capitano (the pasta restaurant ) for lunch. This place never disappoints. Good pasta, good service, good atmosphere. Think it's quite funny that Indian chefs are cooking Italian food in an Italian restaurant. Then we went to the thrill theatre to watch level 2 which is 3 movies put together in 5D. It was only 14 mins long but great. We really got thrown about on the rollercoaster on the great wall of China. After this we went on the skyride. It was a long wait but great views hanging off the side of the ship. After that we went to the cherry on top for ice cream. Had another long wait while they make each ice cream combo to order. It was very nice though but probably won't bother again if there is a queue. For some reason there is only 1 person making the ice creams! After that it was time for a comedy show with Anil Desia who was funny but at this time the show was only PG. We waited around for the next show with Mark Palmer who also did a PG show. We went to the theatre to watch the show called Celestrial Strings. We thought it was weird but we seemed to be the odd ones out as they got a standing ovation which I have never seen before so I guess we were wrong. To me it was like top of the pops from the 70s where there were no videos to go with the songs so legs and co. just danced around. This was the same! We went to lido for dinner. Really upset we did not eat in the MDR. Most people seemed dressed up and we should have been too. Went for hot chocolate but the machine just poored hot water! Used the machine the other side and that looked ok until I started to drink it. It was gross so threw it away. I'm really feeling emotional at the moment like I was on Carnival Vista. I want to love these ships but I can't. These 2 ships have no soul. They are too big. Not enough staff (actually working). The staff they have just seem to walk round and not do anything. There seems to be hundreds of officers milling around too not doing anything except entertaining their wives/girl friends. You know the saying, Too many chiefs and not enough indians. Having said that the staff I have spoken too all seem fine and happy, I am not sure that they are working quite as hard as they could be which means others are working harder to pickup the slack. While we were on deck 5 today NO servers came round asking for drinks orders. There always was too many drinks servers. Now nothing. I really wish Carnival could go back to as they were 10 years ago. It's frustrating knowing that will not happen and there is nothing I can do to change this. All past cruisers I speak to all agree Carnival have got worse. The whole cruise industry have though so it's not just Carnival im sure. Carnival look like they posted a $3 BILLION profit for 2017. GREED springs to mind. These cutbacks are NOT required! I have shares in carnival so this profit benefited me too. I was on Carnival pride 6 months ago and that was a much better experience. Maybe that's just because she is a smaller ship. Thankfully Carnival is not planning on building anything as huge as Royal Caribbean's hideous of the seas (that I know of) PLEASE Carnival build smaller ships, preferably in Finland like your best ships. Oh well going back to our room as nothing to do. Nothing to watch on TV either. Basically now cutback cruise lines have removed TV channels there is only movies for men and the travel channel to watch. Bring back Gerry Cahill. Things seem to be going downhill since Christine Duffy took over. (may not be her fault but that's how it seems.) Oh well bed time. Dubrovnik tomorrow. Such a beautiful place. Can't wait. Oh the internet seems quite good on here for a ship. Not as good as at home but very usable. Day 7 - Dubrovnik (Croatia) Hot water not good again! I have been here before and loved it. The breakfast on lido seems to work well. Instead of a long food line as previously there are now 4 Islands with the same food on all of them. There are a couple of long counters like before but they are for things like cereal. The omelette station is bigger too. We did a highlights tour of Dubrovnik. We went to Cavtat (pronounced Sav tat) which is really pretty. We did have some rain though which did not last too long. We drove back to Dubrovnik old city and spent a few hours walking around. We had an amazing lunch. OK maybe not amazing as I only had omelette with ham and cheese and French fries. It was the best I have ever had. Nikki keeps saying it's only an omelette it's easy. I suppose she is right but it tasted really good. We did some more walking after lunch. As we did not return with our tour we had to get a shuttle back to the ship. This was a disaster! No signs or staff. We now know there was a woman supposedly arranging the bus queue but to make things easier she dressed in normal clothes with no way to distinguish her from anyone else! Surely she needs a uniform or sign or name tag. Anyway after a long time we got on a bus and got back to the ship. 4 crew members tried to jump the bus queue but seemed to go to the back of the queue but somehow got in front of us and got on an earlier bus! They obviously know the system and is another sign that the crew have no respect for us. I have felt that a few times on here. We are walking piggy banks and job no 1 for the crew is to crack us and get money out! We took lot's of photos from the ship. Then played in the arcade. After a really good dinner of Turkey and chips with cheese we went to the show. It's funny how we miss simple things like chips and crisps! The show was Viva variety by someone called Richard Jones. He was apparently on UK's got talent. He was good. Then we watched 2 comedy shows by Anil and Mark. There last shows for this cruise. Went to bed quite late. Day 8 - Corfu Hot water lottery and I won and Nikki lost. This is my first visit to Corfu. Had an idea what it would be like and well tonight's comedian hit the nail on the head, GET SOME PAINT! We went to Picichu or something to do a fast boat tour of 3 caves. I am sure this would have been very pretty if the sun had been out. Can't blame the Greeks for that. Went back to the ship and had pasta lunch. Took lots of photos of main land Greece, Albania and Corfu. Not too impressed with Corfu. Think a different tour my change my current thoughts on Corfu. I seem to keep tripping on a piece of carpet in the corridor. The floor goes uphill with no warning and as you don't see it you put your foot down as you would normally but the floor is there too early! I'm sure someone will have a proper fall there soon. There is a bad sewage smell on the ship today. Don't know why. Talking of bad smells, deck 4 or the stench deck as I call it is gross! It has the casino where people can keep decreasing their lives by smoking cancer sticks! Thankfully the only reason for us to go to the stench deck is for the comedy club which is far away enough the stench is OK. You can go up to deck 5 and walk across the stench deck and then back down after the stink room if you need to get to the theatre or shop. We had a nice dinner on Lido. Spare ribs, chicken, rice and cheese. I had a dessert too. Cut the cake section of the dessert and ate the rest. Went to the comedy show to see the new comedian. He was OK. The Limelight lounge was totally packed. After that we went to see the show. It was Legs and co. Dancing again. The show was called soulbound. It seemed to be a Halloween theme going on dancing to soul music. It really does not make sense to me. You are seeing one thing but hearing something unrelated. It's like watching dad's army on mute on TV while listening to an EastEnders episode. Other people enjoyed it so I guess I am the weird one! Don't get me wrong, the dancing is good and so are the costumes and the singing. I just wish it all tallied up! Went back to our room and tripped again on the way! Tomorrow we are in Sicily and going to the top of mount Etna. It's going to be about 2 degrees up there. We are going all the way to 10000 feet I.e. the top! Hope to get some good photo's. Going to bed now to keep contemplating why I can't fall in love with this ship. Is it the fact that it is still too new and still has wrinkles? Is it the fact it's in the med and not in the Caribbean? Is it the fact it's like gods waiting room? Is it because I have done this itinerary several times except for Corfu? I still think it's because carnival is light years away from what it used to be. I think that if you did not cruise in the good old days then maybe you will not know any difference? Anyway the ship is rocking a bit as we are going very quickly trying to get to Sicily for 8am. I sleep so well on these ships, the extra rocking always help. Day 9 - Sicily No hot water for Nikki again. My shower seems OK but I suspect that is because I don't have very hot showers. I have been to Sicily before. Last time I stayed on land for 45mins then got back on the ship. Messina is a tip as far as I am concerned. Now I can revise that. Sicily is pretty outside of Messina. We went to mt Etna today and went up to 10,000 feet or 3000 metres i.e. the top. There was still snow up there! I knew it would be cold but did not think there would be snow! Another surprise is the size of the volcano. It's huge. We drove on the coach to 6500 feet and then got a cable car further up. We then got on 4 x 4 buses to take us to the top. Once at the top of where the bus takes us we had to walk the final few hundred feet to the very top. With the wind blowing the temperature must have been well below freezing. We did not stay up there too long. Just long enough to take some pics. We went back down in the cable car and had lunch in a restaurant. Lunch was ok and we had a few minutes to buy souvenirs and take some more pics. We got back on the coach which bought us back to the ship. The drive time is about 2 hours while the Italian guide told us about the history of Sicily in his bad English. We got on the ship at mid ships but soon found there are no stairs! We were on deck 0 and wanted to get to deck 1. We had to wait for maybe 10 minutes for a lift! This new lift system on Carnival Horizon is pants. Bring back the normal/traditional system! The sun is shining as we sail away back to Barcelona. It has been about 24 degrees today all day. Show time soon, then dinner, then I will beat Nikki at air hockey and then the comedy club. Went to see the show called Vintage pop. It was quite good. Still legs and co. But it made more sense this time. What we have learnt AGAIN is that the theatre is a terrible design. You have to turn up 30 mins before a show to get a less bad seat. Turn up after and your standing. Tonight's show included stuff on the main floor. From where we were upstairs you cannot see the main floor! The upstairs seating really needs to be more raked like the older ships as if someone is in front of you then you might have to move left and right to see. Dinner was tempura shrimp and rice with cheese. Very nice. No dessert though as I had second helpings. We went to see Russ Angel in the comedy club. The so called funniest biker in America. He was OK. Some of his humor was lost on us being American based. Funny how the 2 UK comedians were able to work out that they had an international audience and therefore did not do specific country based jokes. The 2 American ones have not worked this out yet. I wonder if they know which part of the world they are in? We played air hockey and I won 2 games and Nikki 1. We are back in our room ready for the last full day tomorrow, a day at sea. Day 10 - sea day and last day We had a lie in today. Had a late breakfast on lido. Got a free coffee (coffee card loyalty) and went to see the Radu Ursu (the Carnival head photographer) talk to learn about taking photos. I have had a DSLR for about  months but there is so much to learn. The photos I have taken on this cruise are some of the worst I have ever taken. RAdu has been taking photographs for Carnival for 20 years so I figure he must know what he is doing! It was interesting but the problem is he was talking to a generic audience with phones for cameras etc. So he obviously could not just talk about DSLR settings. I still learnt something though. I wish this had been put on during the first sea day as my photos during the excursions would have been better. Facebook has a group conversation about the sewage smell on the ship. Glad it's not just us that can smell it. The weather is overcast today as we sail towards Barcelona at 20 knots. Where we are right now Satellite info of our current position Went to the VIFP party. They did not even ask for our invite! I wonder how many non VIFP people also joined in for free drinks?! After that we played in the arcade again. Nikki beat me at air hockey. It must be the alcohol I consumed lol After that we went to dinner. They had a potato and cheese soup that was amazing. I had seconds. Then rice and chicken for mains. We went to the comedy club again. Back to our room as we have an early start as they want everyone off  of the ship by 10am and all staterooms empty by 8am. No shows tonight. Day 11 - last day and journey back to Guernsey We were up at 6am. No hot water for showers. I had to put mine on max hot as I don't like very hot showers but even this was not enough. The ship is now going transatlantic to New York. No hot water for 16 days for them! We got off the ship really fast. Well done Carnival. We got a taxi to the airport which costs the mandatory 39 Euros using the city approved AMB taxis (the black and yellow ones). The taxi driver said 69 Euros as we got here but we knew it was only 39. We gave him 39 and he was fine. Just a language issue I assume. Maybe he was trying it on to see if we would give him 69 Euros but it clearly states on the side of the taxi that it is 39. We are now at the airport and it's not even 9am. We can't check in until 10.30 a.m. Not so well done now carnival! There is very minimal seating pre check in, in Barcelona airport and nothing to do. Oh well at least we have free WiFi. Good and bad about Carnival Horizon Good Being new it's very clean Our stateroom is in the aft and the ship is quiet and smooth from here IMAX cinema is brilliant Thrill theatre is brilliant Arcade is good Beds are typical comfortable Carnival beds and I sleep so well in them Theatre has lots of special effects Skyride is great Lido marketplace layout TV screen on lido is very high definition crew are good WiFi actually quite fast Boarding in Barcelona easy and quite fast Air condition in staterooms is good Mike Pack is a good CD Info system on Tv's good Bad New lift system is very slow Decor is boring Deck 4 stinks of cigarettes Theatre is too small and has too many obstructions Quite often get a sewage smell The window washer outside stateroom 1460s window TV channels choice very poor Cramped dining rooms so no proper private tables for 2 No hot water for showers No lifts in the atrium small atrium European itinerary is boring and has FAR too many stops in Italy! Too many crew milling around lack of drinks waiters on the open decks Food is mostly cold. That's the end of my review. I feel its quite negative but thats we saw/found/felt. In hindsight we should probably have gone on Carnival Horizon in the Caribbean and later on in the year then we did. Right now I feel that I never want to go on Carnival Vista, Carnival Horizon or Carnival Panorama (when she is built) again. I'm not sure I want to cruise with Carnival again. We spoke to quite a few people on the ship who said they have been with other cruise lines and they are the same as Carnival so not much point going with them. Carnival seems to be best value for money. Read Less
Sail Date April 2018
My husband and I have always sailed Carnival, and this was one of the few Carnival cruises to port in Europe. Let me start by saying overall I had fun not enough to justify the cost of this vacation and not enough to recommend it to other ... Read More
My husband and I have always sailed Carnival, and this was one of the few Carnival cruises to port in Europe. Let me start by saying overall I had fun not enough to justify the cost of this vacation and not enough to recommend it to other people. I had many friends on the ship who disagreed with my assessment. Here's what I think happened... Carnival doesn't usually sail in the Mediterranean so it probably won't be a problem for most people, but I feel like cruising is not the best way to experience Europe. We stopped in Sardinia, Florence/Pisa, Rome, and Naples (Italy), and Marseille (France), and we sailed from Barcelona, Spain. Most of our stops were not close to our actual destination and required a long bus ride (1-2 hrs) to reach the points of interest... Which left less time to explore and made for longer excursions. We only had one day at sea which was at the beginning of the cruise so all of our really long excursions were back to back. We were so tired by the time we reached our last stop that we actually skipped the expensive excursion we had already paid for. We just couldn't do another full day starting at 5:30 am (that's how early we had to get up to get ready, eat breakfast, and get to the meeting point in time for the excursion to start.) Plus, we were constantly rushing on and off the ship. On the excursions we were running to cram in as much of the sights as possible or to keep up with the tour group. I feel like we didn't have nearly enough time to really see anything Europe has to offer, which is A LOT. On the ship we were rushing to make it to some meal before the restaurant closed, or to some show, or to some other activity before they closed. Which brings me to my next point - I can't understand why Carnival had so many things closed so much of the time. It seemed like every time I turned around something that I wanted to do was closed and there didn't seem to be a good reason. On our last day on the ship we found only one of the four whirlpools on the ship was open. We had to wander around for twenty minutes looking for it. We did a lot of that - wandering around the ship looking for something that was open. I purchased the bottomless bubbles (soda) package which means you are supposed to be able to get free unlimited soda any time of day or night. I paid a lot for it. But there are so many catches... for one- you can only get a soda at one of the official bars (does not include the coffee shop or theater), which means yiu have to wait in line, there are no soda fountains. Second, you can only get a soda in a glass, (no cans) and only one at a time. So you can't use your bottomless bubbles to stock your in-room fridge. Last and most frustrating of all, not all of the bars are open at all times and not even the same times from day to day. Which means you have to wander around the ship all day and night searching for a bar that is open, or you need to constantly have your nose in a schedule trying to figure out which bar is open at that time that you happen to be thirsty. Most bars close at 11 or 12 at night and don't open again until 6 or 8 the next morning. If you want a soda between those times you have to go to the casino bar. If you're a non-smoker like me this can be exceedingly frustrating because the casino is a smoking area. You'll have to wade through the clouds of smoke to get a soda. I'm not complaining about the smoking, I'm complaining about the fact that the only bar open is in a smoking area. That's not very inclusive for people who don't smoke, and there doesn't seem to be a good reason for it considering there has to be at least 15 bars on the ship. Another example is the main buffet restaurant. During the day the buffet is almost always open, but only half of it... which makes for bigger crowds and longer lines. Why, Carnival? That's the main eating area, it's the busiest restaurant on the ship... seems like a really bad idea to keep half of it closed all the time. And if you want to eat between 12 and 6 am (hey, I'm on vacation... I'm allowed to eat late) the only restaurant open is the pizza place... Which will probably be packed since it's the only option. Or you can get free soft serve ice cream (If you can find a machine that isn't out). So basically late night entertainment and food is QUITE slim on this ship. Sometimes they have a night club open if you like that kind of thing... But I don't know if they have food. For those people who have babies and children under 2 yrs of age (there are a few of us at least) they do have a babysitting option but there are a lot of catches. It costs extra, of course but it's quite reasonable in my opinion. (6.75 per hour plus 15% gratuity). They only take babies 6 months to 2 yrs old at night from 10pm to 1am, and then in the mornings at different times depending on the day. Most days for us it was 6:30am to 12pm. That's a lot of hours but you have to work around the excursions you planned and the opening hours for all the activities on the ship. I felt like most of what I wanted to do was closed during most of those hours - not all of thise hours, and not everything. I did have a few small windows to take advantage of the baby sitting service but it took careful planning, and a lot of rushing, again. And one of those times was during the time I would have been on an excursion had I not been too tired. So I basically traded an excursion for a little bit of fun on the ship. So just be aware if you have babies. Lastly, the elevators. I don't know what they have done to the elevator system but I didn't meet one person on the ship who wasn't disappointed or angry with it. They have some kind of smart technology or poorly designed algorithm controlling the elevators. In the middle of the ship they have 6 elevators but I could only ever get 2 to work at a time. This meant you had to wait a long time for an elevator and sometimes it would be so full you had to push the button again and wait for the next one, or even the next one after that. I waited for 10 minutes for an elevator more than once on my cruise. Doesn't sound like a long time but when you're standing there doing nothing and you're in a hurry, AND there are 4 other elevators doing nothing at all... It gets frustrating. You can take the stairs but if you're on deck 3 and you want to get to deck 10 - who wants to climb 7 flights of stairs every day? This says nothing about people who don't even have that as an option. (Wheelchairs and strollers?!?) Another complaint I have is the amount of entertainment and food that costs extra now. Is it just me, or has Carnival started charging for a great many more things that used to be included? And it could have been my frustration clouding my judgment, but it seemed like the activities and food options that are included are closed more often than those things you pay extra for. I felt like a lot of the free "entertainment" was a sales pitch in disguise to get you to spend more money. There were faaaaar too many spa demonstrations and not enough live shows on the itinerary. The shopping was quite limited on the ship. A lot of expensive jewelry and watches, and not enough souvnire type shops. I was dissapointed. I really liked carnivals new candy shop, however. That was a fun place to go. I spent a lot of money on souvenirs for my children there. Another thing I really enjoyed was the service. Carnival always employs the hardest working and the friendliest people. I give them 5 stars for service. Also, the ship is always immaculate. There were never a shortage of clean tables to sit at in the main dining area (unless the dining area was straight up full - which didn't happen very often.) I loved the water slides, the sports square, and the skyride. The sky ride is soooo fun. You must try it if you cruise on the horizon or Vista. The sky course looked like a lot of fun too but I never got to try it. (I had a baby with me.) The ship is beautifully decirated as well. I loved my cabin which was just the right size. (A regular balcony room.) I love the addition if the mini fridge in the room. I also really appreciated the new hand washing machines in the main dining area. Those things were so cool and convenient. Overall, I had fun on this ship but it was very expensive and I feel like we could have gotten a much better value for our money if Canival had planned things just a little bit better. For that reason I do not recommend this ship to other people (especially families, people who don't drink or have conservative taste in shows and entertainment, or those with disabilities) and we probably won't sail with Carnival again. Read Less
Sail Date April 2018
suitable for children new cruise ship. taken several carnival cruises before. staff bend over backwards to be helpful mike the cruise director was entertainment on his own!! a great asset to carnival. fun squad always cheerful and ... Read More
suitable for children new cruise ship. taken several carnival cruises before. staff bend over backwards to be helpful mike the cruise director was entertainment on his own!! a great asset to carnival. fun squad always cheerful and hard working. restaurant staff were very helpful and caring for our vegetarian grand daughter. the waiter Goran and assistant Nemanaja and Gabor were great. extra bath and sink in family harbor rooms are very useful our group of 2 adults and 2 grand children. we dont mind paying $5 pp for the IMAX cinema and our grand children loved choosing sweets and candy in cherry on top. the children looked forward every evening to the photographers attention and posing in the very many backdrops. we bought a photo package in advance of the cruise which was very reasonable. overall we had a great week and look forward to carnival returning to europe in the near future. overall, anything we asked for or wanted was made possible by the ever helpful staff. Read Less
Sail Date April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
Sail Date April 2018
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I ... Read More
This ship was beautiful. Well laid out and easy to access all areas. The dining choices were amazing and endless. Ship employees were very happy and helpful. There was so much available to do on this ship, it was impossible to do it all. I particularly loved the Bingo games, comedy shows, iMax theatre, and the many pools and sun decks. There was entertainment for all ages. Very fun! The ports of call were extraordinary and the excursions were well planned and laid out. Getting on and off the ship was a breeze. No long lines. Each day was a new adventure. The cruise director had awesome daily activities planned out that were easy to access on my Carnival Hub app. Staying informed and connected was easy. I would have loved to stay on this ship for a month! I would highly recommend this ship to all. It was the perfect choice for our first cruise. Read Less
Sail Date April 2018
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.5
Entertainment 4.0 3.8
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.7
Enrichment 1.0 3.4
Service 4.0 3.9
Value For Money 5.0 3.5

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