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2 Helpful Votes
Sail Date: November 2017
Embarkation: really no complaints, was able to register at miami airport and walked right on the ship. room wasn't ready, so we grabbed something to eat on the lido deck. Ship: there are simply just too many people on this ship. ... Read More
Embarkation: really no complaints, was able to register at miami airport and walked right on the ship. room wasn't ready, so we grabbed something to eat on the lido deck. Ship: there are simply just too many people on this ship. Everything we wanted to do there was a line for. We were fine with taking the stairs if elevators were always full. they cramped all these people on this ship (just for the money). i was so excited because this was a new ship. i paid more $$ because it was turkey day. I'm a season cruiser and truly was very disappointed. i would rather cruise on the older ships. this one everything was about the money. never got a chance to do the sky ride or water slides because of the crowds. I have never written a review but i was determined once i got home to do so. Cabin- nice balcony, tiny room with no chairs or couch. Bathroom on the same..they use to leave you a gift basket and robe to wear while cruising... No more...they use to clean your cabin twice a day...now it's once. no dressers but has two double closets. Dining: seem like all the "good food" you had to pay food. guy burger joint no seasoning. the buffet was better than the dining room. just to many people for the buffet. the bbq place close at 2:30 (was disappointed with that). main dining room was very disappointing. our waiter seemed to argue with us about our selection. only used linen on dress up days. was there celebrating my anniversary and several birthday...said they didn't know anything about it. Entertainment: so so... Ship decor - not impressed. i was looking for this havana feeling... Palm trees are fake. I did enjoy the over 21 hot tubs in the Serenity Lounge Excursions: carnival just charges to much for the excursions, so we took cabs. Itinerary: get up early and come back between 2-4. check your sail and sign accounts. We paid our gratuity before going on the cruise and it showed up over drafting my account. Bottom line no more new ships expensive and seems like carnival isn't into people pleasing no more. Btw they have 4 more ships coming out like this...child please... Read Less
2 Helpful Votes
Sail Date: November 2017
We had a great cruise. Galveston has streamlined the embark experience with minimal lines and check ins. We arrived during our appointment window and were on the ship in less than 30 minutes. Overall we had a great experience. We noticed ... Read More
We had a great cruise. Galveston has streamlined the embark experience with minimal lines and check ins. We arrived during our appointment window and were on the ship in less than 30 minutes. Overall we had a great experience. We noticed that we had already seen the 80s and Beach music/variety shows but really enjoyed the Lip Sync battle! Comedy shows were hit or miss for PG and R venues. We enjoyed that Carnival always used the BIG cherries in drinks! Our first time purchasing the Cheers and Bottomless Bubbles packages. We didn't like that the kids had to get their soda from the bar and sign bills, too much to ask of a child. Our dining service was good, we had a large seating group! We disembarked with self assist, waited in the lounge for about 45 minutes then off the ship in less than 30 minutes! Always a great way to spend time with family on a budget. Read Less
1 Helpful Vote
Sail Date: November 2017
The disembarkation did not go smoothly. They need to station two staff members on each floor to guide the guest out. There was no staff on the 2nd floor to guide us to where to go to disembarkation. It was confusing. But after all we ... Read More
The disembarkation did not go smoothly. They need to station two staff members on each floor to guide the guest out. There was no staff on the 2nd floor to guide us to where to go to disembarkation. It was confusing. But after all we were guided off the ship. The staff and service were excellent. At midnight there need to be a another food area open instead of pizza pirates. The line was very very long, but we finally got our pizza. I would travel again on the carnival liberty but have my room in the middle of the ship. Our room was located in back of the ship, we felt every part of the ship moving side to side with the rough water. The dining experience was wonderful, the staff were good bring out food to us quickly and hot. They were very friendly. The steward for our room was excellent. Clean linen! Read Less
Sail Date: November 2017
What a fantastic cruise. My congratulations to the Celtic Thunder, Rose Tours and Carnival Cruise Lines for the awesome cruise we were on. My mom, who is 87, had a great time meeting all the members of the Celtic Thunder and all the other ... Read More
What a fantastic cruise. My congratulations to the Celtic Thunder, Rose Tours and Carnival Cruise Lines for the awesome cruise we were on. My mom, who is 87, had a great time meeting all the members of the Celtic Thunder and all the other groups that were onboard. My thanks to Barbara from Rose Tours for all of her help before and during the cruise, she managed to get my mom (who is handicapped) and I some of the best seats in the main theater. There was so much entertainment on the ship that we had a hard time getting to all of the shows. We were very happy with all the shows that we did see, which was probably about 90% of the shows. The crew on the Sensation did a fantastic job of cleaning up the ship after the prior cruise passengers who were partying 24 hours a day on their cruise. As always on any Carnival ship the crew was great, the food was very good and disembarkation was the best I had ever seen. I loved the way the members of the Celtic Thunder were always walking around the ship and would always stop to talk or sign an autograph. The guys are awesome gentlemen and truly great people. They have awesome voices and put on great shows. It was a pleasure to meet Elaine from Ireland who works in the merchandising and ticket sales departments, she is another fantastic person. Being a VIFP Platinum member with Carnival, I know what to expect from Carnival and the onboard crew and was not at all disappointed. Awesome from shows Celtic Thunder, well organised concerts and events from Rose Tours and a great staff on Carnival Sensation made this a cruise to remember for a lifetime. Thanks to all involved and I can't wait for the next Celtic Thunder Cruise. Bob Read Less
1 Helpful Vote
Sail Date: November 2017
Overall the ship was ran well, Carnival has been at this for a long time and have ironed out all of the wrinkles in giving people the most bang for the buck. The ship is not bad ,although the decor was not very impressive, nothing like ... Read More
Overall the ship was ran well, Carnival has been at this for a long time and have ironed out all of the wrinkles in giving people the most bang for the buck. The ship is not bad ,although the decor was not very impressive, nothing like the Victory was when it was new. The food on the Lido deck and the dining rooms were excellent. The service in the dining rooms were hit and miss, depending on where you were seated. The room steward was great, really on the ball. Comedians were top notch. The bar service and the drinks were very good too. The biggest disappointment was the showtime acts. The were all the same acts as on our last cruise. They were big on being as flamboyant as possible, but without any real quality or story line, they were pretty boring. Carnival needs to develop new material for the shows, plus get better dancers. The Steakhouse was great on past cruises, but not on this one. The food quality as well as the service at the Steakhouse was very bland. The Red Frog Pub and Guys Burger Joints were missing on this ship, We really did miss it too. Carnival needs to add it to the Splendor whenever they do a refit. Carnival also needs to develop more itineraries. The excursions are good, but after a number of cruises you run out of different places to visit. But still a good value for the money. We have made it to Platinum level with Carnival, but are going to try other cruise lines and itineraries for a change of pace. Read Less
Sail Date: November 2017
Always wanted to do a Melbourne Cup cruise but won't bother again as the crowds are horrendous. Ended up at the Melbourne casino where I could actually put a bet on, get a drink and even get to a toilet without a drama. As for the ship. ... Read More
Always wanted to do a Melbourne Cup cruise but won't bother again as the crowds are horrendous. Ended up at the Melbourne casino where I could actually put a bet on, get a drink and even get to a toilet without a drama. As for the ship. The staff try hard but there are just not enough staff working the bars especially when it is busy. I like the gaudiness of the ship while I know others don't, but it is something a little different than the cookie cutter ships they are churning out now that all look the same. The food however was a major let down. The buffet is worse than a RSL club in my opinion with the quality and variety an embarrassment. Aussies like a pie and snag but every day, seriously that is a joke. Most other meat offerings were of the stew, casserole variety. Hardly inspiring. I think I saw a carvery only twice, once was so called prime rib and another there was what looked like pork.The main restaurant had an extremely limited menu, so much so that we only ventured in there once the whole cruise. The Steakhouse was however excellent quality food and service. But at $45 per person extra not something we wanted to do every night. Entertainment was average although the band that played in the Red Frog pub were great Alterband was their name. A great bunch of guys that made the nights we spent there fun. Have not done a Carnival cruise for a number of years but the cutbacks and quality reduction was very noticeable. Sadly they all seem to be headed in the same direction so until people stop cruising as much it will continue the downward spiral. Still had a reasonably good time as we make the most of crappy situations Read Less
Sail Date: November 2017
We chose this cruise as a fun and easy way to go to the Melbourne Cup. It was but the ship itself is awful. When I first stepped onto this ship all I could smell was deep fat frying. Our friends that we were travelling with also ... Read More
We chose this cruise as a fun and easy way to go to the Melbourne Cup. It was but the ship itself is awful. When I first stepped onto this ship all I could smell was deep fat frying. Our friends that we were travelling with also mentioned the same thing, unprompted by us. It's not a good start. All I could see when we stepped on was people getting plastered at the "Pub". Also not a good look. Maybe because it was a Melbourne Cup cruise... The good things: lamb cutlets/chops at Nouveau were the best I've ever eaten, the Melbourne Cup transfers to and from Flemington were impeccably organised. It's downhill after that. Food was very average. Edible but nothing special. Drinks were restaurant prices and average tasting. We had a glass of sparkling wine one night that tasted like eucalyptus juice! There was also a bit of substitution going on. Part of our package was a bottle of Veuve Cliquot. It was substituted with a cheaper champagne. Veuve was available as it was on the restaurant wine list. As we had guests to the cabin for drinks we didn't make a fuss - but it was remembered. This cabin has lots of space and storage. Two people can fit in the bathroom at one time and it has...double sinks! The decor is hideous but I understand that a refit is on the cards so let's hope they do something tasteful. It really does look like a Las Vegas Casino from the old days. The common complaint about the stairs is true. However they were rarely used and only in port. I think they were not too much of a problem. I wouldn't travel on this ship again. Read Less
1 Helpful Vote
Sail Date: November 2017
Had an amazing time on this ship. The embarkation was very streamline that as soon as you dropped your bags to get to the room was less than 30 minutes much much better from pass sailings. Cruise Director was great and made himself ... Read More
Had an amazing time on this ship. The embarkation was very streamline that as soon as you dropped your bags to get to the room was less than 30 minutes much much better from pass sailings. Cruise Director was great and made himself available for many of the events. The chefs table was awesome it was set up directly in the kitchen. The chef had it very streamlined. The entertainment was good however spent more time in the casino and relaxing. The red pub frog was a good hangout spot for live music. The boat is very big I didn't see or patronize the entire boat. The serenity deck was big and was able to get a place to lay majority of the time.I will do this cruise again. I didn't like the control aspect in Montego Bay but for security concerns I understand, I preferred to be with the locals versus the tourist spots that are commercial. Breakfast at the Blush was excellent, dinner was a hit and miss. Read Less
Sail Date: November 2017
Checked in was fast especially that we arrived 2 hours before departure.The ship is very clean, organized and orderly. Excursions: Plenty to choose from except The "Chichen Itza in Conzumel. The tour is 8 hours but the drive ... Read More
Checked in was fast especially that we arrived 2 hours before departure.The ship is very clean, organized and orderly. Excursions: Plenty to choose from except The "Chichen Itza in Conzumel. The tour is 8 hours but the drive itself is over 4 hours in total and you only have 45-50 minutes to see the ruins itself. They need to improvise the time frame on this tour. Juan the tour guide was very nice and informative. Had a sense of humor to keep us awake on the bus back an forth. Ship's Staffs were very nice and friendly. Service was superb. Special thank you to the staffs who were very accommodating: Station 205 Golden Restaurant ( Sabby; Kharen Joy; Wayan; Kathryne) Suparjono and Harley Mar who kept our cabin nice and clean everyday Netzchiel who accommodated our special request of "off the list" menu for dinner on the last night of our cruise, was extremely kind of the "CHEFS" to make our request possible. A shout out for them!!! The food was great! Special thanks to "Mario" (First officer?) who came to dance with me beautifully. Very professional and respectful, he sure can salsa! Gym was clean Formal photo nights were great. Photographers were professional. Stationed at different places preventing traffic congestion. Thank you so very much guys for making our cruise memorable and enjoyable. Flaws/issues: Toilet won't flush right away all the time. Nightly shows (Amber room): Average. Just mostly singing groupies. If your cabin is below or above the entertainment room, the noise is unforgiving if you're trying to rest or sleep. Latin club: Need improvement on their music. 98% of the music they played were salsa and meringues only. Gets boring quickly. Spa products: I bought "elemis cream, was told that it was returnable if I ever have a problem. They gave me the run around and "no return" answer 2 days later when I developed an allergic reaction. Had to ask for the Supervisor to resolved the issue. Wifi is very slow and could take 2 days or more to access. Night club (white heat)- was undesirable. They could play better music, less raps would be wonderful. Decors were Gothic like. They need to have "Filipino band/s" on some station and less acoustic players. Overall, the food, staffs , cleanliness and service were "SUPERB" Read Less
1 Helpful Vote
Sail Date: October 2017
This was a small group cruise to celebrate Halloween. Embarkation and Debarkation as a Platinum member was a breeze. Cabin was not ready upon boarding at 11:50 a.m. Assistant steward very apologetic and I felt bad for him so did not cause ... Read More
This was a small group cruise to celebrate Halloween. Embarkation and Debarkation as a Platinum member was a breeze. Cabin was not ready upon boarding at 11:50 a.m. Assistant steward very apologetic and I felt bad for him so did not cause a scene. Originally asked by cabin steward if I wanted cabin serviced a.m. or p.m? I hesitated and then advised I was from the old school and really liked the twice a day servicing. He advised no problem. I also asked for ice refill once a day. Service remainder of cruise was very good. Food overall was good to very good. Ate very little in Lido Market Place but noticed chicken tenders on the lunch buffet every day. Of course, there was a large variety of items to choose from. Dinner in dining room was very good and we had excellent service for our table of 9. While there is a huge variety of free food the extra size of the ship accommodated several for-fee food venues. I usually do not pay for extra food onboard but I did eat dinner one night at Bonsai Sushi. I had the Bento Box ($10) and the meal was worth it and very good. The service was excellent and the Japanese beer was cold. I loved the varied music venues onboard throughout the day and night. The comedians were excellent. Got to see 3 of their shows. The main nightly shows in the Liquid Lounge were good. However, the sight lines and seating were not as good as other Carnival ships I have been on. Even though the Vista is only 3,000+ GRT larger than then the Dream class the extra people onboard was noticeable. There were 4,385 revenue passengers onboard and it could be crowded at multiple areas of the ship. The service overall was better than I expected with the hiccup at the beginning of my cruise regarding the cabin. I was acknowledged with a hello, good morning/evening and by name from my cabin steward multiple times throughout the ship. We went to Ocho Rios, Jamaica, Grand Cayman and Cozumel. I took no CCL excursions but two couples in my group took the high speed catamaran to Passion Island Beach Day in Cozumel and raved about it upon return. Several took Captain Marvin's Stingray City plus 2 snorkel stops in Grand Cayman and loved it. In Ocho Rios we all walked over to the public Beach ($3 each) and did some snorkeling (Originally quoted $30 each but since 6 went haggled to $10 each) for 1 hour reef snorkeling which was excellent. We had a picnic table under a great shade tree and I paid $5 extra for a lounge chair. Of course there was a beach "manager" that arranged the reef snorkel and bought drinks to us. I left early and the rest stayed behind. They went to buy a last drink and after they opened the beers advised they were $4 each. We had been paying $2 each. The beach "manager" tried to say that it was me that said $2 and he never advised $4 and this was an outright lie. Needless to say once again Jamaica vendors live up to their bad reputation. If I return to Ocho Rios I would still go to this lovely beach but I would never order anything through the beach vendors ever again. In summary, I liked the Vista but it is not my favorite ship. With that said I was on the 6 day cruise. I like the 8 day itinerary and might go on it again if the price was right. Read Less
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