28 Carnival Glory Caribbean - Western Cruise Reviews

I was invited by friends to take this cruise. I had never cruised Carnival before but have been on 2 NCL cruises and loved both of them. I just booked another cruise with NCL and will never cruise Carnival again. This ship Is ... Read More
I was invited by friends to take this cruise. I had never cruised Carnival before but have been on 2 NCL cruises and loved both of them. I just booked another cruise with NCL and will never cruise Carnival again. This ship Is absolutely disgusting. The food literally turned my stomach. We didn’t eat half the food we ordered because it was so gross. This is the first cruise I have ever actually lost weight on.The ship stunk and smelled like sewage. We literally held our breath at times walking down the halls. Everything was sticky and dirty. I brought Clorox wipes thank God and wiped my room down. Our shower did not drain properly and had a brown slimy film. I cleaned it myself several times. Even the balcony was filthy. There are several outlets in the ship that don’t even have covers just wires hanging out, tile falling off, broken and stained furniture. The very first morning at sea I ordered coffee to be brought to the room to enjoy with my husband on the balcony and they decided to come and treat the rust on all the balconies so they weren’t even usable for several hours at the beginning of the cruise.We needed a vacation so bad and this was such a disappointment. The only saving grace was we went with amazing friends! Don’t waste your money on this cruise!!!! Read Less
Sail Date November 2019
This was a waste of time and money. Entertainment was horrible and repetitious. Food was horrible even in the formal dining. Do not drink the water. Half of the bathrooms didn't work. Room was not properly cleaned daily. If you want ... Read More
This was a waste of time and money. Entertainment was horrible and repetitious. Food was horrible even in the formal dining. Do not drink the water. Half of the bathrooms didn't work. Room was not properly cleaned daily. If you want to waste your money and time this is the cruise for you.... No real entertainment from the ship staff... I will never go on another cruise again.... The embarkation was horrible the captain was talking while everyone was crammed in the waiting area so therefore you could not here any of what he was saying.... Going to Jamaica was a waste you have to pay to get on the beach food was not Caribbean at all... Cayman Islands a wasted of time also.... Both are just looking for money... Cozumel is just a little shopping center to get your money..... So over all I wasted a lot of money and time...... Read Less
Sail Date October 2019
I have been on several cruises with carnival in the past, and was expecting the same level of quality as my previous cruises. Boy was I in for a shock. For starters the ship was overrun with kids they were in the adult only section, ... Read More
I have been on several cruises with carnival in the past, and was expecting the same level of quality as my previous cruises. Boy was I in for a shock. For starters the ship was overrun with kids they were in the adult only section, stealing candy from the shop on the 5th floor, and running full speed into guests. I had dinner at the steakhouse and the quality of the meat was not worth the 38 per person that I had paid. On several occasions I was charged for excursions that I did not order. Every single time listed for activities on their hub started late. The only event that started early was the bag pickup that caused several guests on my floor to be unable to have their bags picked up for the disembarkation. I ordered room service which ended up taking over an hour to receive and causing me and my wife to miss the lip sync battle. My room was extremely hot for the duration of the cruise. The internet package is so slow as to be not functional. Read Less
Sail Date November 2018
So my hubby and I got married a week and a half ago and decided to celebrate while on the cruise. BIG MISTAKE! This is not our first cruise so we were excited to be embarking but not prepared for the day to day disappointment. We were sad ... Read More
So my hubby and I got married a week and a half ago and decided to celebrate while on the cruise. BIG MISTAKE! This is not our first cruise so we were excited to be embarking but not prepared for the day to day disappointment. We were sad to miss the formal dining due to getting our laundry back late. We requested for it to be pressed but when we finally received it it was crumpled in a bag all wrinkled. But of course they charged us for it. When we called to ask if they could iron it they told my husband, and I quote, "iron it yourself!" Since we missed the formal dining we decided to go see what they had in the buffet and literally everything was closed except the places that charged for food. We tried not to let that encounter sour our mood so we changed in to bathing suits and went up to the serenity deck where it's 21 and older, or so we thought. There were kids running all around the deck, laying in the hammocks, sitting in the hot tubs... it was ridiculous. We asked a crew member if they could tell the kids to go downstairs and the crew member just shrugged, laughed and walked away. We asked another crew member if they could get us a waiter so we could order drinks and they told us to go get it ourselves, they were busy. I understand it being Thanksgiving holiday week and children being on the ship but this was crazy. Kids running at full speed into people with canes. You couldn't walk anywhere without a child running into you or hitting you. You couldn't be in the casino without a child running around pressing everyone's buttons on the machines while you were literally playing. It was chaotic. All the while the employees just turned away and didn't do anything. We had various charges added to our account that we had to keep a watchful eye on every day. It all added up to over $300 of excursions that were for 3 people when it was only 2 of us in our cabin room. Why do they even bother to schedule anything if they are never on time???? Ugh I lost count of how many things we had to rearrange due to their lack of keeping time. There were only a handful of employees that were actually nice to people . Jess, Coco, JJ, and Milan were the ONLY ONES that were respectful. The rest of the crew needs retraining! Read Less
Sail Date November 2018
This was our first cruise, and our last. It was our honeymoon and we wanted everything to be perfect, but the last day left such a sour taste in our mouths. When we disembarked we had to go through different immigration channels as my ... Read More
This was our first cruise, and our last. It was our honeymoon and we wanted everything to be perfect, but the last day left such a sour taste in our mouths. When we disembarked we had to go through different immigration channels as my wife is American and I am British. I am going through some green-card processing at the moment and I always get selected for secondary immigration which can take anywhere from a few minutes to a couple of hours. I was prepared for this, but not what happened to my wife. She got through immigration and left the cruise terminal building to wait outside for me. it was mid-day and very hot and humid - approx 85F. She texted me to check on progress and I was still in line. She was getting hot so she, and a few other people, moved into the shade by the terminal. A Carnival employee came over and told the group that they couldn't stay there, going as far as to say "you've had your cruise, now leave" For over an hour my wife had to sit in full sun with no access to water; when I finally got out she was in tears and clearly suffering from the heat. When I complained to Carnival their customer service rep gave a trite apology and said it wan't their policy to issue any kind of compensation in such cases. I asked for a copy of the policy and she refused. I asked for a transcript of our conversation, and she refused. I asked for a copy of my client incident notes, and she refused. When I escalated the call to a supervisor I advised him that I was recording the call. He said that it was against company policy to let clients record calls and if I didn't stop the recording he would terminate the call. I stopped recording but later learned that I was within my federal rights to record the conversation as long as I informed him. Strange that they are allowed to record calls but we aren't. When I asked him for a copy of Carnival's policy that states this, he refused. The cruise itself? Not that great. Too short a time on-shore; just enough time to have a quick look around, maybe an excursion, and then back on board. On a cruise lasting a week, subtracting time at sea and time spent in buses or taxis, I estimate we spent no more than 8 hours actually doing what we wanted to do, and 4 of those were at a beach club in Cozumel. We upgraded to the Steak House one night which was fine but not spectacular. We also did the Chef's Table which was entertaining but again the food wasn't worth the extra money. And don't get me started on $2.50 for a room service Coke even though we had bought the Cheers package! Cheers Package? Not worth it. I am a heavy drinker and never once reached the 15 drink daily limit. By the time you have queued to get on and off the ship and spent time in a port there aren't enough hours left to get value from the program, especially as we both had to pay for it (almost $900) and my wife didn't drink that much. A very expensive mistake compounded by terrible customer service; next year we will fly somewhere and enjoy the destination. Read Less
Sail Date November 2018
sounded fun, but was crowded and a big money-grab. Buffets were always packed like a feeding trough. I left an electronic recorder behind, but realized it when I got onto shuttle and immediately filed a report (there was no way my room ... Read More
sounded fun, but was crowded and a big money-grab. Buffets were always packed like a feeding trough. I left an electronic recorder behind, but realized it when I got onto shuttle and immediately filed a report (there was no way my room could have been turned over already - was off early per faster-to-fun). I knew exactly where it was left, etc, yet they were unable to find it and closed the case yesterday. There’s no way to talk to a live person either. Overall, it felt like an overpriced amusement park for adults where the ‘amusements’ were booze, photo shoots, tacky jewelry, and long lines. Even had a lip-syncing contest, which somewhat summarizes the whole experience of manufactured, plastic ‘fun’. The only good thing was the overworked service staff, who nonetheless managed to be helpful and pleasant. I will definitely never cruise Carnival again. Waste of money, to be sure. Read Less
Sail Date August 2018
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with ... Read More
Worst cruise ever, If it were not for Guy's Burger Joint and the BBQ place we could have possibly starved to death. Oh and the soft serve ice cream machine. Went to the dining room on dress up night and was the only person there with a tie on. Waited 45 minutes for the lobster and couldn't eat it. Tasted like it was under cooked. Unless you a big breakfast eater stay away from the buffet. Can't figure out the dessert options. Most had no taste at all. As far as the alcohol goes they must thing its gold. Glass of wine and vodka on the rocks was around $18 with tip. We had a balcony room that was nice but the glass around the balcony was so dirty we had to stand up to see the water. Getting off the ship was a nightmare. They had two youngsters coordinating it and it seemed they had no idea what they were doing. So I don't know about the rest of the Carnival ships but for $1350 a person for 7 nights this is my last cruise with them. Read Less
Sail Date April 2018
I saved for over 5 years to take my boyfriend on a cruise, I had been on 2 previously and loved them! However, I have never in my life been so disappointed in a vacation. The food was mediocre at best! There was no midnight buffet with ice ... Read More
I saved for over 5 years to take my boyfriend on a cruise, I had been on 2 previously and loved them! However, I have never in my life been so disappointed in a vacation. The food was mediocre at best! There was no midnight buffet with ice sculpture or chocolate fountains, as there were before. The options for dinner were bland and did not change very often. the waiter even told us every night that most of the items on the menu were horrible. the breakfast buffet had the same options every morning with the exception of the type of sausage changing. The fruit was exactly the same everyday- apples, bananas, pears, grapefruit. The lunch options, again were the same everyday. We ended up eating at Guy's Burgers most of the time because the food was better. The food was bland and the dessert not good at all! The entertainment was the same every night and you couldn't get into most of it as they had lines that started an hour before. All of the movies they showed were for children. Nothing for young adults. We got the drink package and when I called room service was instructed that even though we paid $800 for drinks for the week they couldn't deliver them to the room without charging us. We went to Belize and took an excursion that was described as a beach day with jet ski's and snorkeling. This is not at all what it was! We were hounded for tips the entire time we were there, the people doing the horseback riding were on horses that looked as though they hadn't been fed in a long time, the bugs were horrible! Not to mention it was a guided jet ski "tour" for 15 minutes (maybe) and then a guided snorkel tour with no coral to look at. This was a horrible excursion! When I told Carnival about this there response was, we are sorry you had a bad experience and this never happens, we hope your next cruise is much better! I asked for my money back for the excursion and was told no. Please do not waste your hard earned money on this cruise line! They nickel and dime you every chance they get- STAY AWAY!!!!! Read Less
Sail Date July 2017
Let me start by saying we have been on 8 cruises so far. We mostly cruise on Carnival but have gone on Royal Caribbean a couple of times. Our last cruise on Carnival was over three years ago and we just came back from sailing on Carnival ... Read More
Let me start by saying we have been on 8 cruises so far. We mostly cruise on Carnival but have gone on Royal Caribbean a couple of times. Our last cruise on Carnival was over three years ago and we just came back from sailing on Carnival Glory over Thanksgiving week. We left out of Miami to the Western Caribbean for 7 nights. The EMBARKATION was a total mess. I do not ever remember having to wait outside the terminal in the heat to wait for a boarding number to be called. If you are early you will not be allowed to go inside, but if you are late you will be ushered to the front of the line. Yes, there were regular cruisers who knew this and took advantage of it, and Carnival allowed it to happen. The SHIP was dark, old and dated. The interior CABIN was smaller than those on other ships we've been on. The carpet was filthy (our feet were black after walking on it), our lamp shades were broken, and there is no longer a basket of sample toiletries in the bathroom. We signed up for the early DINING time. If you reserve a time and have an assigned table, Carnival now puts you on the upper level, where you won't be able to see when the wait staff sings and dances. It felt like we were being punished, while the good tables were left open to those who chose the "anytime dining" option. The FOOD: the portions were much smaller then in the past and the food was not as good. While the wait staff did a great job with how little there was of them, we were still late for the show every night after dinner and found ourselves waiting a long time for our meals. I recommend letting them know (before dinner) if you want coffee after dinner, or it takes forever for them to bring it to you. We were the most disappointed in the ENTERTAINMENT. The shows used to be the highlight of the cruise. The number of performers has been cut in half and they don't use real props on stage anymore. Instead there is a big screen for a digital background and they use videos to supplement the singers and dancers. I don't want to take away from the performers, because the ones that were there could really sing and dance. I blame the poor quality of the entire production on corporate budget cuts. One lady next to me commented that a high school theater class could put on a better production and I agree with her. The COMEDIANS used to be great. We gave three different comedians a try and all three were horrible. Half the audience waked out before the sets were over. The on-board SERVICE was ok. Our room steward was attentive and nice. The tables on the Lido deck and in the buffet area had dirty dishes on them for quite awhile. It seemed like there just wasn't the staff to keep up with the demand. We were left waiting between courses for quite a long time as well. As for the EXCURSIONS: IF YOU DON'T BOOK YOUR EXCURSIONS WITH CARNIVAL THEY NOW PUNISH YOU AND MAKE YOU GET OFF THE SHIP LAST. First, you have to get up early and get a number from Guest Services. Then they then will call the numbers over the speakers and tell you when and where you can get off the ship. This is completely chaotic and won't happen until all the people who booked excursions through Carnival are off the ship. Even if you didn't book an excursion with another company, they won't let you off to walk around the port. In summary, we were extremely disappointed with Carnival. The quality of service is simply not there anymore. I won't be recommending Carnival to any of our friends. In fact, there were several families talking about how bad this cruise was and asking each other who was a better company to book future cruises with. As for my family, we will be looking at other cruise lines and won't be booking with Carnival ever again. Read Less
Sail Date November 2016
We picked the cruise based on the travel location... Once on the ship you could see that it was a little run down in places even though it had been through a refresh three years earlier. Would not recommend this ship to anyone for a ... Read More
We picked the cruise based on the travel location... Once on the ship you could see that it was a little run down in places even though it had been through a refresh three years earlier. Would not recommend this ship to anyone for a cruise. This was our third Carnival cruise and we also traveled to the Mediterranean aboard Royal Caribbean. We have seen the progress of the whole cruise industry go down since the mid 90's. The food quality on this ship was bad, no taste and haft the time the food was either warm or cold. We complained to the people in charge of the food and they said it would be corrected but unfortunately the next day the same problem. The only time you got a somewhat hot temperature food was eating in the main dinning room. Once again for the amount of money you pay to stay on these ships you would think that the quality of the vacation would be much better!!! Read Less
Sail Date September 2016
This cruise was a celebration of my turning 50 and my daughter turning 16. This was not our first and with our Gold status we got less rather than more. We use to have chocolate covered strawberries in our room the first night. Last year ... Read More
This cruise was a celebration of my turning 50 and my daughter turning 16. This was not our first and with our Gold status we got less rather than more. We use to have chocolate covered strawberries in our room the first night. Last year there was a bottle of champagne in our room. We use to have happy hour the last night. Now we get one drink. I spent more money on this cruise vacation because I wanted to show my daughter other places than can be reached leaving from NY as we normally do. Two of the ports I paid for we couldn't go to due to bad weather and I get that. Instead we went to the Bahamas. It wouldn't have been so bad if the food was better and if they had a greater variety of entertainment. They seemed to have had the exact same things going on every day. The dance club opened twice that I know of and the comedians just seemed totally unprepared. And every picture I took was just horrible. I wanna say that it was just this ship because the other carnival ships I've cruised on we're great all around! I've been recommending carnival since my first cruise in 2008. But now I'm considering cancelling my booking on the Vista as well as having my friend cancel hers so that we can try a different cruise line. This cruise wasn't worth all the money I spent airfare and all. Usually We don't want the cruise to end but this time we couldn't wait to get home. Read Less
Sail Date July 2016
Worst cruise I've ever been on in 24 cruises. From the embarkation to debarkation it was very bad. The cabin was nice and roomy and the cabin steward was attentive, but the cabin was right under the Lido deck and their was noise all ... Read More
Worst cruise I've ever been on in 24 cruises. From the embarkation to debarkation it was very bad. The cabin was nice and roomy and the cabin steward was attentive, but the cabin was right under the Lido deck and their was noise all night from moving chairs. Dinning room staff was attentive but really slow. Food was better than I expected. Buffet closed at 9:30 with no ware to snack but pizza. If there is any dress code in the main dinning room it was not enforced. In the theater all the music was canned (no band) and it was so loud you could not hear the singer. The show quality was poor and need to go back to the production company and start over. Cruise director Eric was pretty good but his entire staff was really bad. It seem to me at every turn Carnival want to sell something extra thats free on other Cruise lines. Read Less
Sail Date July 2016
I have been on around 20 cruises on various lines and this one was by far THE WORST. I am 21 years old, and have enjoyed Royal Caribbean the most. The only good thing about this ship was their burger place, but burgers every day gets old. ... Read More
I have been on around 20 cruises on various lines and this one was by far THE WORST. I am 21 years old, and have enjoyed Royal Caribbean the most. The only good thing about this ship was their burger place, but burgers every day gets old. Embarkation in Miami was confusing, and the people supposed to help you were quite rude. The ship itself looks like it's been neglected for a long time. All the windows were streaky with dirt, the adult pool cover was almost entirely rust, and our balcony, as well as every other outdoor space was showing signs of rust and neglect. The life boat drill wasn't mentioned on the schedule, so no one knew when it was. It was chaos. If the boat had sank during this trip we probably all would've died. The dining room was THE WORST. The tables had no table cloths, which would be fine if the tables had been cleaned efficiently. Instead they looked like streaky messes. Our table was right over the engine so it was hard to hear our tablemates. We had a different server every night, and while they did work hard, it was hard to work out which was ours for that night. The first night I ordered a grilled chicken, which came to me completely raw and rubbery on the inside. GROSS! The menu had no labels, which was odd as most other cruise lines will label dishes as vegetarian, vegan, lactose free, and gluten free, etc. One night I ordered a soup that had tons of cream (I'm lactose intollerant) and had no idea until I began eating it. All the fancy items you had to pay for, like fillet. The menu was never that great, very dissatisfying. Some staff worked hard, but most we saw hated life and didn't care about customers. The late night buffet staff (this small blonde one in particular) would block the pathways and one even shoved me out of the way to get lemonade. The woman running the towel return stand yelled at me on the first day because I didn't know how their system worked. One of the women in the buffet laughed at me when I asked if the cake would be back soon and essentially said "fat chance". Only one of the 4 comedians was funny, and one literally just went around taking money from people and asking where they were from. It was SO AWKWARD. The shows were okay, nothing to write home about. On the sea days, if you didn't want to drink yourself into oblivion on the deck, every scheduled activity you had to pay for. Our shore excursion in Roatan was described as a 'Jungle trek with monkey encounter" and really stressed the monkey part. It was basically a little walk around a tacky pirate cave and insectarium, with a two second interval where a monkey sat on your head. It wasn't a terrible tour, but was for sure not what they had described. To summarise, if you really just want to go party and drink until you throw up every day, you probably won't hate this ship. But if you want a relaxing, family vacation this is not for you. AVOID THIS Read Less
Sail Date January 2016
We have cruised about 20 times on Royal Caribbean, Celebrity, Disney and Princess. This was our first time on Carnival. We chose it due to time constraints and because we thought the destinations were interesting. We found the contrast ... Read More
We have cruised about 20 times on Royal Caribbean, Celebrity, Disney and Princess. This was our first time on Carnival. We chose it due to time constraints and because we thought the destinations were interesting. We found the contrast between our experiences on the other cruise lines and Carnival was dramatic - much worse than we had expected. Things began badly during embarkation. We had some sealed water bottles and a couple bottles of diet coke that were not allowed through security - they made us toss them out. Reading the contract more carefully, they do have that right - they allow cans and cartons, but not bottles. What annoyed me was the number of people in the checkin line (after security) who had water bottles, soda bottles and other beverages that had been passed through the security. There was no consistency among the screening crews. We just happen to get a tough one? Our stateroom - a balcony stateroom on deck 6 was of a pleasant size. We had three guests and it was listed as having a sofabed for the third passenger. What we found was that there was no sofa - just an extra bed. While it was comfy for sleeping, it left nowhere to sit in the room. Also, because it didn't quite fit in the space, the main bed was moved farther toward the wall - so it didn't line up with the headboard that was mounted on the wall and left one nightstand squished up against the curtain and almost no room to walk around the bed on that side. The door to the balcony did not latch and the glass panel was filthy with streaks of something running down it. I think these were in between the two panels of glass. We stepped out onto the balcony and found it to be sticky, covered in sand or salt or something. The walls were streaked with rust and the glass panel of the balcony was also filthy. Safety drill - this was a chaotic, worthless exercise. There was no attempt made to ensure that all the passengers were there (I thought this was a requirement?) - no roll call, no checking of ship cards...just a mass of people lined up on the outside deck staked up many layers deep. They tried to communicate with us, but the group was too large and people were talking so that many of us could not hear what was being said. They tried to demonstrate how to wear the life jacket, but only a third of the people - near the front and near the location where it was being demonstrated - had a hope of seeing the demonstration. Given the poor maintenance of the ship and the poor coordination of the safety drill we considered ourselves fortunate to survive the cruise without being a part of some disaster. Dining had to be the most boring I have ever had on a cruise. The menu in the buffet never appeared to change - so if you liked it the first day, maybe you will like it for the next six mornings and lunches. A bright spot is Guy's Burgers - but they got pretty busy and once I had a burger that had been rushed and was quite red (undercooked) inside. We are accustomed to having a nice selection of fruit available for breakfast. On this ship we got only the cheapest, bulk fruit - no strawberries, no pineapple - just melons, apples and bananas (which they ran out of after 4 days of cruising). Dinners in the main dining room were awful - first, our table was over the engines. It vibrated enough to shake the water out of your glass and was so loud you had to shout to be heard when trying to talk with your family at dinner. Desserts were so boring that I chose the pineapple/fresh fruit plate for dessert 4 of the nights, not being interested in their "baked apple" or such desserts. The one bright spot was the creme brulee, which was done well. The appetizers and mains were "OK". It was like dining at Appleby's (no offense to Appleby's, but it is not what I would call fine dining). It was confusing - we had multiple wait-staff and it was never clear who were our main and assistant waiter - they introduced themselves on the first night, but then appeared to be rotating and having other people cover their tables. When we tried to ask questions about the menu we got very short, less than helpful answers. My impression was that the staff was rushing everything and having trouble keeping up. We are used to waiters asking if you would like coffee or tea as they are taking dessert orders. Not on this ship. You had to make a point of asking - and after we had done this several nights, they still didn't get the hint that we like a cup of coffee or tea with dessert. On other cruise lines, your waiters get the idea quickly with regard to our habits and beverage desires - I have seen them in the past having iced tea ready and waiting on the second night after we have asked for it on the first night. No such service here. Entertainment and shipboard activities appeared to be heavily focused on getting passengers to spend money - bingo, drinking booze, dining in the steakhouse, paying $20 more in the main dining room for the filet, or trying to get you to buy photos. I have never seen so many photographers and ones that were so aggressive - they didn't want to take "no" for an answer. Comedy club is a nice venue. We had one very funny comedian, one that was "ok" and one that was not funny and was so bad we left the room after about 15 minutes of his "act". We enjoyed the game shows they did and the musical productions were quite good. Also, the cruise director was very entertaining and worked very hard to engage people in the activities. Noise - the volume level of music on board was way too loud. Out by the pool, while trying to communicate with the towel attendant one had to shout several times from a distance of about 1 foot away to be heard over the music. I'm still not sure if she got the right room number for the towels I was returning (which she needed because their electronic system appeared not to work). We tried to have a drink in the lobby bar at one point when there was just recorded music playing (no live band) but the music was so loud we had to shout our order to the bartender 3 times. Fitness/Spa - We were not too happy with the arrangement of the gym - one must traverse a locker room to get there. This is also the "relaxation" area for spa treatments. Yeah, my idea of relaxing is to sit in a locker room packed with noisy, sweaty mean in various stages of undress as they shower. It is a strange system that convinced us we didn't want to partake of the spa treatments. The gym was also packed when we tried to use it, but perhaps we needed to try more "off peak" times? Monitoring of passengers - Maybe I am stuffy, but I think Carnival needs to do a little better at not letting passengers violate rules. In the main dining room at night we saw men in shorts, workout wear, swimsuits, etc. In the adult pool there was no attempt to prevent kids from playing in there (of course, the location of the adult pool, adjacent to the pizza place is kind of stupid - kids love pizza and it's not like the adult pool was a quiet place at the best of times given the bar and dining going on there). Ports of call - these were nice as we got the chance to leave the ship. Beaches in grand Cayman and Cozumel were great and we enjoyed a nice tour of the ruins of Altun Ha in Belize - we had never been to Belize before, so this was a nice port to visit. The tendering in Grand Cayman was chaotic and took a really long time. We tried to follow the instructions Carnival provided - get your whole group ready to leave the ship before you get a tender ticket. This was a mistake. We should have gotten the tender ticket, then gone to breakfast since we waited for an hour before our tender group was called to leave the ship. Coming back, the tenders were slow and took 25 minutes to load and unload with passengers. That is a long time to be sitting in a small boat bobbing up and down rather than enjoying yourself on a beach or by the pool. The Carnival excursion on Roatan was a mistake - paid way too much for a tour of the wildlife park that was not great. We have hired a taxi in the past to take us to MonkeyLand and had a much better wildlife encounter there for much less money. Read Less
Sail Date January 2016
I just sailed with Carnival Glory 08/22/15 thru 08/29/15 and I am truly disappointed. The food was horrible. We were originally scheduled to do the Eastern Caribbean cruise. But due to a storm they changed the entire itinerary to a ... Read More
I just sailed with Carnival Glory 08/22/15 thru 08/29/15 and I am truly disappointed. The food was horrible. We were originally scheduled to do the Eastern Caribbean cruise. But due to a storm they changed the entire itinerary to a Western Caribbean cruise. I received an email at 8 p.m. the night before we were scheduled to sail. Now the places that they changed to were places that I really was not interested in seeing. We were not given the option to cancel and re-book a cruise. Basically what Carnival said was you paid for one cruise but we are gonna send you to where we want you to go and you pay for it. Some how someone thought that a $30 ship credit was sufficient for this. Meaning they gave me $15 and my husband $15. And we all know $30 does not go far on this shop. Then I was sick for two days from a pork burrito that I ate from the from the ships burrito bar and my husband also got sick from eating a fish taco. And I know of others that were sick as well from eating at the burrito bar. The quality of service has gone down from the last cruise I took with Carnival. Not to mention the drinks are too expensive. My husband purchased a shot and a strawberry daiquiri and was charged $21. Also on deck 10 in the smoking section we saw bugs and this is by the kitchen. Took pictures of the bugs I could not tell what the bugs were and went down to the customer service to speak with someone and acted like it was nothing. I did not pay money to get sick from the food nor did I pay money to bring any bugs back home with me. Then they ration out the food. Everything closes up early except the deli area. I do not want to eat a deli sandwich every night for 7 days because Carnival chooses to close the eating area. Not to mention when you come down for breakfast after 10 am forget it you will not eat. The staff will tell you they are closed and to go to another place and when you get to that serving area they also tell you they are closed. Guess what you will not eat breakfast that day. It's just sad how this company has cut so many corners trying to save a dime. This experience has really made me think twice about booking another cruise with Carnival. Me and my family will take our money else where. Read Less
Sail Date August 2015
I have to say my husband and I will never be cruising with Carnival Cruises ever again. It was the worst experience I have ever had. I have a hernia from having my 2 kids. I had Dr clearance to come on the ship but the crew repeatedly ... Read More
I have to say my husband and I will never be cruising with Carnival Cruises ever again. It was the worst experience I have ever had. I have a hernia from having my 2 kids. I had Dr clearance to come on the ship but the crew repeatedly asked me if I was pregnant and told me I could not sail. Even after complaining to guest service regarding it they just continued to ask if I was pregnant. After the second day on the cruise my husband was in the bathroom on the main floor and was washing his hands and placed his wedding ring on the sink turned to dry them off and when he turned back around the ring was gone. Went to the guest service to report lost/stolen and was treated terrible. The woman at the front desk absolutely refused to file a report or call security or even take a description of the ring. She then shows us a ring that was turned in that was very extremely expensive and was ready to hand it over. We declined the ring that was not ours and continued to ask her to at least take a description. She reluctantly took a description on a piece of reciept paper which she politely threw away as we were walking away. When my husband went back the next day to check on the ring they explained to my husband's that a report souls have been filed the night before. Security came and took 2 hours of our cruise interrogating him on his lost/stolen ring. They did not notify the rest of security, or house keeping. They did not search or even give a notice to it missing. After all this we tried our best to enjoy ourselves. I went down to guest service to get my room charges and discovered that our housekeeper had been taking mini bottles out of our mini fridge and we were being charged for them. Also they had been using my folio number and my husband's folio to charge other passengers drinks on. We were charged and had to fight to get removed from our statement. The food was ok. The alcohol package is ridiculous. We were told that everyone in the cabin had to purchase the package which is $400 for the week. I do not drink but my husband does. We were told it is mandatory for both to purchase the full $400 each to get the alcohol package the last day of the cruise we were informed that was not the case abs my husband could have purchased it daily at $50 a day without me having to do the same. We contributed to check with guest service daily regarding the ring abs was always told it had not been found. Truth be told they never looked. I was informed to contact carnival customer service when I got back so they could compensate for our disappointments and when I called when we ported back I was told it was going to be handled internally so in other words they are going to do nothing and compensate nothing. We will never cruise with Carnival again. Not to mention the last day of the cruise the day we ported we were told that we had until 4pm to get off the ship which was changed to 11:30am the night before. The morning of we received a bang on our door at 8:30am stating to "Get out of the room." We then had to wait with all our stuff on a deck till our number was called. They shut down all the food and drink and we're forced to sit in the heat for over 2 hrs. I am absolutely appalled at how we were treated thru out our trip and we will never be taking this or any of carnivals cruises ever again. Oh and to top it off they were informed it was our honeymoon and did nothing. I understand they don't have much special ribs they do but the other honeymooners that were there explained how the crew put roses on their bed, had special dinners where the crew came and sang to then, had special animals on their bed. We had to specifically ask for animals on our bed. We ended up getting them starting the 4th day of the cruise. Also was informed that we were on a gay cruise. We have no problem with that but it would have been nice to know beforehand. Read Less
Sail Date April 2015
We have been on this same ship and same cruise a few years ago and things have really slipped. This cruise was NOT very good in terms of service, food, activities, live music, entertainment, shows, tender services, or value. We will NOT ... Read More
We have been on this same ship and same cruise a few years ago and things have really slipped. This cruise was NOT very good in terms of service, food, activities, live music, entertainment, shows, tender services, or value. We will NOT be cruising on Carnival again. We did a back-to-back cruise next on Princess and the difference was stark. Everything wrong on the Glory was great on the Caribbean Princess. The price was more that comparable as Carnival has hidden upcharges. For example, daily tips, wine, and drinks were higher on the Glory. There was NO $25.00 upcharge each at dinner for good steak or lobster. Princess had great food every night in the main dining rooms. For younger cruises concerned about the older demographics on Princess, please take a close look at Princess or Royal Caribbean. We had a French Canadian couple in their twenties and a family with kids at our dinner table. All of them had a great time and really enjoyed the sports activities, food, live music, and shows. There was nothing on the Glory like the four venues with LIVE music and dancing every night on the Caribbean Princess. The disco/dance club on deck 18, Skywalkers, made the one on the Glory look like a dump. However if you like drunks, tattoos, offensive X rated comedians, and bad service; please keep cruising on Carnival. Please remember though that embarkation safety drills that are sloppy, not mandatory, and treated as a joke on Carnival; may be indicative of bad practices that can be deadly if something goes wrong. On a good note, our cabin steward was great and the customer service desk was helpful. A Kindle left in a lounge was returned to us the nest day. Read Less
Sail Date February 2015
My husband and I, ages 28 and 30, have been on 4 previous cruises, 2 on RCL and 2 on Princess. This was by far our worst vacation ever, and we will never sail Carnival again, please let me explain. Why we booked this cruise: We booked ... Read More
My husband and I, ages 28 and 30, have been on 4 previous cruises, 2 on RCL and 2 on Princess. This was by far our worst vacation ever, and we will never sail Carnival again, please let me explain. Why we booked this cruise: We booked because of the itinerary and cost. We thought "how much different could Carnival really be for the cost?". We did not feel we received a value for the price paid. If you are thinking of booking to save a few dollars on Carnival, you might want to think about booking on a better cruise line in a less expensive cabin, and may be much happier. What went wrong at the start: I an a rational person, and while I think the WHO blew swine flue totally our of proportion, I understand the cruise lines stance that they do not want to take any chances by sailing to Cozumel. What I don't understand is why they changed our complete itinerary, except for Nassau, to the Eastern Carribean and offered only $20 for the inconvenience of not going to that port. Other cruise lines, and even Carnival opted to still cruise to the other ports, like Belize, that were on our original itinerary. When RCL changed the itinerary on some of its cruises, they offered money back, or if you chose to cruise you got a 50% credit of what you paid toward a future cruise, which sounds like great compensation for changing someone's vacation plans at the last minute. Carnival only offered a future cruise credit good until 2010, and only 5 days to figure things out. We tried to switch to another Carnival ship leaving out of Tampa and were given the run around by 5 different departments at Carnival, each seemed to think that it was not their job to speak to us concerning this matter, and when we finally got a hold of someone they said the sailing had no more balcony cabins available even though the online booking sites like Expedia all had open cabins. The day after Carnival said we could switch bookings, miraculously there were open cabins, but we were still not able to switch, even though we were willing to take the major hit in the airline tickets. With all that run around, I still was in great need of a vacation and was going to make the best of things. My motto has always been "get me on the boat, and I will be happy". My husband requires very little to be happy, so no problem there. People on the cruise: 70% seemed to be from FL, GA and were last minute cruisers who had no idea of the itinerary changes, and all got on the boat for far less money then we paid25% seemed to be college students celebrating, hey I was there once I can relate, but if you are looking for a cruise free from alcoholics and chain smokers you will want to book a different line10% seemed to be just like us, and annoyed at the ship, service, and fellow cruisers Embarkation: We had a car service, Town Car Service of Orlando, who picked us up from the airport; They were wonderful as usual and I highly recommend them. When we arrived at the ship at noon, people were still getting off the ship?!?! We waited in a line of cars for about 30 minutes until we were allowed to start the embarkation process. Carnival should think about sending luggage tags in the mail so that the process goes a lot faster when unloading the cars, vans, buses. The first thing you notice about the ship is that she needs a paint job, and I will try to refrain from the run down appearance comments because I know she is going to dry dock next month. All in all the embarkation process was a good one once we reached the doors. The room: We could not get into our room until 2, probably because everyone had not left the ship until 12:30. There were not enough hangers, that took a day to get some from the room steward. The room was big, we had balcony, but it was dirty. I mean there was literally a pile of dirt on the floor, and the balcony chairs looked as if they had never been cleaned. They did "clean" our balcony that week, and from what I saw was that meant they sprayed the deck with a hose for 1 minute, and kept walking onto the next cabin. There was a minibar fully stocked with liquor and pop. This is locked the last day of the cruise so don't think you will have a cold water bottle for debarkation day. I have never the fridge locked the last day of sailing. They also take away the robe the last night as well. It just seems like they were sending the signal, "now pack up and get out". The boat: Besides needing an upgrade, which she will get soon, the layout is odd. There are no big open spaces, even the atrium is small compared to other ships we have been on. The ship was not full, and we have been on larger ships, yet this one seemed to make us claustrophobic. There were people everywhere you looked because of the layout, and timing of activities. Service: The staff seemed generally run down and beat-up. Mind you, we were not called by our names by our cabin steward or dinning room staff all week, this is when we realized it is the little things that count. There was no energy or friendliness in crew's voices. Usually when you walk down the hall of a cruise ship by the cabins, it almost gets annoying at how many of the staff say "hello, how are you today", or "have a great evening sir". Well, on this ship it is the opposite. I started keeping count of how many of the staff acknowledged our presence in the hall way. It was only 7%, in fact we had to say "good morning or hello" to most of them, and their responses were less then enthusiastic. Of course this went on all week, until tip day came along and they all seemed to perk up, and then I head one of them singing "hello, last day last day" to his fellow cabin stewards and they all laughed. That was the last straw. We decided to take away some of our tips, not all because there are a few employees here and there that were doing their jobs. We went to the front desk, and when I said that I would like to adjust our gratuities, he did not ask how much, why, or seem to be shocked at this request. He then said that the $140 would be credited back to the credit card. I think that said it all! I am glad he adjusted the whole amount because service was non-exsistant on the last day. Food: I have read other reviews of ships we have been on and have disagreed when people expect this to be 5 star food. I had no expectation of the quality going into this cruise, but I expected the same quantity as past cruises. I think you know what I am about to say....The buffet was a glorified salad bar. Don't expect any thing more for lunch or dinner except for a pasta station. The pasta guy makes it for you, he works extremely slow, and when he runs out of an item, such as Parmesan cheese (with 2 more hours to go into the evening buffet hour), he refuses to go into the back and get more. The food was good, but there the selection was VERY limited compared to other cruises. The 24 hr pizza was alright, and this is the only station that is 24 hours. This made the buffet very crowded, more so than any other ship we have been on. There were some Pro's:-The Gym, small but well equipped and no lines! -Good Comedian's (very bad venue, it was a small bar that was laid out horribly..you could only see the stage if you were up front)-Plenty of elevators-Lot's of picture back drops and opportunities-Casual atmosphere (if that is what you are looking for, I have never been the fashion police but come on...jeans on formal night..really?..you couldn't find khakis)-Bar Service was great, the $10 martini tasting was excellent-Room service was fast-Our table mates (of course not our first tables mates as we were put with a family of 7 with 2 children, they were a very lovely family, we just preferred adult conversation on our vacation...there were lots of empty places at other tables, why Carnival put a couple with a family of 7 I have no idea) Con's -Room attendant would knock on our door at 6:45am to ask us when we were leaving it so he could clean. That happened one other time on a past cruise and he knocked at noon, not 6:45 am. It was extremely rude since we told him we were late sleepers when he first introduced himself.-The "pantry" was right outside our door, so at all hours of the early morning and late night you could hear glasses being clanged together and ice being shoveled. If they would've done these things with the doors closed it would've made a big difference. Of course we were told we could not switch rooms, when we called Carnival, and then we found out that people who paid far less then us had better rooms then we did who booked last minute...that makes sense...-The room stewards vacuumed at 6 am-You don't have the right of way when a staff member is coming down the hall or going up an elevator Spa: The spa was not comforting as it is on the other ships because of the layout, and decor, but the services were same. I had the seaweed wrap as usual, and it was as good usual. Overall: If you think you are saving a few bucks, or getting a great deal, think again. They make up for the price of the fare, in the cost of the drinks (about $1-2 more than other RCL and Princess), Bingo payouts ($20 for our ticket but only $100 payouts), and Supper club cost ($30/per person). I do feel bad writing this comment, only because I did not write about our 4 other cruises which were wonderful. If this is your first cruise you will think it was fine, but trust me once you sail another line you won't be back! Read Less
Sail Date May 2009
This is our third cruise, all with Carnival. The first was on the Triumph in the Caribbean, the second on the Freedom in Europe and both were wonderful experiences and convinced my wife and I to cruise twice a year and spend all of our ... Read More
This is our third cruise, all with Carnival. The first was on the Triumph in the Caribbean, the second on the Freedom in Europe and both were wonderful experiences and convinced my wife and I to cruise twice a year and spend all of our vacation time on cruise ships. We did not have very high expectations because this winter cruise, for us, is just a nice relaxing week away form our hard Canadian winter. So we booked a Carnival flight as usual with transfers and a day ahead in Orlando. To our big surprise, there is no permanent Carnival desk in Orlando and if you are there one day ahead, there is just no one at all at the airport to welcome you. You also have to manage your transportation to and from the airport hotel (free shuttle) and left with the feeling of being completely on your own. Embarkation the next morning was OK, took about 45 minutes, but, we were a bit early (11:30 hrs) and had to wait 2 hours on the Lido deck to have access to our room and this with our handbags in hand and our winter clothes on. While we were waiting, there was a happy announcement from the ship's Captain that there were 3,400 passengers on board for the cruise which seemed quite surprising because the ship's capacity is supposed to be 2,974. We also took note on our sail and sign card that we were booked on the 8.00 hrs seating in the dining room located at the very aft of the ship while our cabin was right at the opposite end. We had requested the most early seating so we went down to the dining room to meet with the Maitre D. There were at least 200 passengers bunched up in the dining room entrance and the nearby bar waiting for a chance to talk to the Maitre D. There were two waiters taking names and cabin numbers of the passengers in this angry crowd and more passengers kept arriving for the same purpose. It took about 2 hours for us to get to talk to the Maitre D (Who was actually acting like a glorified clown) just to be told that he would do his best to correct the situation and let us hear from him the next morning. we actually received a note the next afternoon saying that nothing could be done and that we had to live with the situation as it was. If you really want to live the worst cruise of your life, get on a ship that is overbooked. We could not attend any of the shows because the showroom was always completely crowded when we got out of the dining room. Starting at six in the morning, there was 1/2 hour wait in line for the Lido buffet. Impossible to get a decent spot on deck after 7:00 in the morning and the chairs were set so close that we could barely walk across the deck. Even in the casino, we had to wait in line to get access to a slot machine. By the way, why do the cruise lines have so many $5.00 and $1.00 slot machines that no one ever plays and so few nickel and dimes that keep being use all the time. About the food, let me give you a little example: on the Triumph we had the beef Wellington, filet mignon and foie gras; on the Freedom, the foie gras was replaced by an awful mixture of lentices; on the Glory, it was hashed mushrooms. This is the best example of how Carnival is downgrading its menu offering bit by bit and this example could apply to any item on the menu. So we spent this trip half the time in the casino and half the time on the balcony. Never slept well because of our eating too late. we could not get used to this way of living. We had nice excursions in every island visited, Atlantis in Nassau, Island tour in St-Thomas and Mini-sub in St-Marteen. All well organized by Carnival and quite pleasant. All in all, we have booked our next cruise to Europe with NCL because we feel that the fixed time seating system does not work at all in Europe where we come back from excursions late in the afternoon every day. I now think that I will look for another cruise line than Carnival for our next winter cruise also. Read Less
Sail Date January 2008
This may have been the worst vacation experience ever. We booked a cruise in July of 2005 for Cozumel, Grand Cayman, Ocho Rios through a travel agency (a truly horrible unprofessional agency). Upon making the final payment, we received a ... Read More
This may have been the worst vacation experience ever. We booked a cruise in July of 2005 for Cozumel, Grand Cayman, Ocho Rios through a travel agency (a truly horrible unprofessional agency). Upon making the final payment, we received a brand new IT listing Belize and Costa Maya, and Key West, Florida for ports of call. After several attempts to find out why the "bait and switch" routine from the agency in which we were sold one itinerary and received another itinerary, we contacted Carnival to get an explanation. They indicated that there was nothing they were willing to do because we went through a travel agency. Carnival immediately relieved themselves of any responsibility. If this was not bad enough, our cabins were not grouped together. Although we booked early enough (1 year ago) and AS A GROUP, we were spread out all over the ship There were entire families traveling with our group and children were separated from parents, as a result of the cabins being spread out. Even after booking early, paying full price, explaining the need to have the cabins adjacent for the safety of children traveling, both the agency and Carnival attempted to do nothing about it, placing our cabins together as all group reservations should be placed. If this was not bad enough, we set sail 2 - 3 hours late, waiting on some late passengers that failed to plan and planned to fail. The Itinerary: Although the itinerary was later enhanced with 2 additional ports of call, Cozumel and Nassau, the period of time you are allowed to spend at the port of call is next to none. The crew takes their slow time allowing you off the ships and demand that you are back on board one hour before sailing. This is no time to explore the various ports of call. I would rather have 2 days at 2 ports of call and really get an opportunity to tour the various cities. Shore Excursions: Never book them in advance through Carnival. They are overpriced and offer you nothing for the money. If you change your mind (as we did) and decide that you want to do something else, you are charged 25% to 30% of the price as a cancellation fee. The option is to be obligated to choose another excursion from the same company. We were forced to book another excursion through the same company- exchanging the Dune Buggy for the Jungle Beach Safari. Jungle Beach was a huge disappointment- the facilities are just plain NASTY (from the bathrooms to the bar) and the water near shore was so full of weeds you could barely walk, much less swim. If the nasty facilities were not bad enough, the tour guide announces once we arrived 45 minutes late, that you only have 2 hours, the last bus leaves at 2:30. Talk about RIP OFF!!!! We hired our own tour guides and rented transportation in 3 of the 4 ports of call (Cozumel, Belize, and Nassau) and had a much better time and spent 75% less. The Cabins: Might have been the saving grace- choose the balcony: the balcony area serves as a nice place to relax away from the crowds ,activities, and annoying announcements on the ship. Otherwise the cabins are standard; don't stay in the bathrooms too long you are shore to run out of OXYGEN. Dining and "FUN" on board: Food overall is horrible. The breakfast makes fast food breakfast served at McDonald's and Hardee's seem top draw: fellow travelers this is not exaggeration. Lunch was equally as bad: overcooked burgers; cafeteria pizza; day -old or older salads; Sub sandwiches were the only decent lunch item and still Publix Grocery Store Deli does a better sub than Carnival Dinner- May have been better if you did not have to wait half an hour before receiving the appetizer. Actually the entree was more "starter" size- now that I am thinking about it it was hard to distinguish the appetizer from the main dish- maybe the slow wait staff thought "if we make them wait long enough, they will forget what they've eaten or what they are waiting to eat"; desserts were decent the few nights we were patient enough to wait for dessert menus: Most nights by 10:30 PM (no kidding)I was tired of waiting and elected to skip dessert. "FUN"- In short, there was none; in the shops, items are overpriced and service is terrible; the casinos- attendants are not helpful and take their slow time assisting you; the pools and jacuzzi are overcrowded ALL the time; there is a line for EVERYTHING food, pictures, shore excursions, information, getting off at the ports of call- I mean EVERYTHING; the clubs could be the saving grace if the company finds a decent DJ- I have pretty diverse music interests- everything from country to reggae to r&B to classical to world music- and still the MUSIC WAS HORRIBLE. Staff- Overall were unfriendly, inattentive; and had difficulty communicating, as most speak English as a second Language. Some crew members were just plain RUDE. In all CARNIVAL is a horrible cruise line, the ships are far too crowded to enjoy anything and I will never cruise again (especially with this company). Fellow travelers, consider yourself warned. Read Less
Sail Date June 2006
This was my 3rd Carnival cruise. I was by myself and went to celebrate my birthday. I arrived in the dining room on my birthday and told the server that I was there to celebrate my birthday. She completely ignored this. I had concerns ... Read More
This was my 3rd Carnival cruise. I was by myself and went to celebrate my birthday. I arrived in the dining room on my birthday and told the server that I was there to celebrate my birthday. She completely ignored this. I had concerns about the service previously with things like charger plates being cleared from the table and then stacked up and reused again, the server reaching across the table and dropping rolls on plates, etc. After the birthday or non birthday dinner I requested another table. The head of the other dining room was unable to determine where a vacancy was and when he thought he found a table with a seat he was not able to find it in the dining room and had to ask a waiter. It took 2 days to get a light fixed in my cabin and a burned out light was never replaced during the trip. The ship was dirty, service was extremely poor. This is not a family friendly ship. All shows were either PG or R rated. I encountered 3 passengers on different occasions who were falling down drunk and passing out. If you are looking to get drunk and gamble this is the ship for you. My encounters with carnival are consistent. It is worth the money to go on another cruise line. Read Less
Sail Date May 2006
My cruise on the Glory was quite a disappointment. It was my second cruise with Carnival. My first cruise on the Fantasy was very enjoyable. The cruise from which I just returned left me doubting if I will cruise with Carnival again. ... Read More
My cruise on the Glory was quite a disappointment. It was my second cruise with Carnival. My first cruise on the Fantasy was very enjoyable. The cruise from which I just returned left me doubting if I will cruise with Carnival again. Emabarkation was slow with very long lines. The elderly gentleman checking us in was very confused and put my sister in law and her husband in our room with us. This took several minutes to untangle. I felt pressure every minute of this cruise to purchase SOMETHING. The only helpful people working on the boat were trying feverishly to sell a product of some sort. The pool and deck areas were a living nightmare. There were never any chairs available yet hundreds of them were empty with towels in them. There were signs clearly posted directing passengers not to save chairs but the rule was never enforced. When we complained about this situation at the front desk, we could never get a clear answer about what we should do to get a chair. There were several arguments on the deck over chairs. I suppose, because it was Easter vacation, the ship was overrun with young children many of whom were unsupervised. They invaded every square inch of the ship. The whirlpools were always full of young children who were splashing. The band that played on the deck had to ask them several times to stop splashing because their equipment was getting wet! No parents ever stepped in to help. The pools were packed with kids as well. There was nowhere for adults to escape the kids. They ran wild up and down the hallways, elevators, lobbies and were even perched up at bars. There were several times I saw young children in the casino with adults. The ports were quite boring and the excursion I took to the island beach break was disappointing because again, there were no chairs. Trying to leave the ship in Key West was so frustrating I actually shed some tears. Lines were miles long to get off the ship and it did not help that there were photographers blocking the exits taking pictures. There were long lines for EVERYTHING. Lines to eat, lines to get pictures taken, lines to shop, lines to get a drink, limited seating in Amber Palace. Kids slopping all over the buffets left me without much appetite. The lounges were usually empty or full of kids. My son is graduating from high school this year. We took him as a graduation present. He was bored as hell. There were young kids roaming the ship in packs or older passengers. The teen club was full of young kids. There was nothing on the ship for him to do. We had a very nice cabin with a balcony. It was clean and the service was good. The room service food selection was horrible and at times very slow. Every channel on the television was geared to selling some package or another for Carnival. I nearly died when I had to miss American Idol! Shame on Carnival! Has greed gotten the better of this once wonderful cruise line? Read Less
Sail Date April 2006
My Husband and I sailed on the December 31st, New Years cruise on the Carnival Glory out of Port Canaveral with a group of 28 friends. We are seasoned cruise travelers with a total of 38 cruises and have sailed on most of the major cruise ... Read More
My Husband and I sailed on the December 31st, New Years cruise on the Carnival Glory out of Port Canaveral with a group of 28 friends. We are seasoned cruise travelers with a total of 38 cruises and have sailed on most of the major cruise lines at one time or another. This was our fourth on Carnival, having sailed previously on the Triumph, the Destiny and the Legend and enjoyed each of them.. Not so this voyage. This cruise on the Glory rates as one of the absolute worst cruises we have ever been on. We were greatly disappointed in Carnival and will probably never sail with them again, although, a first time cruiser would probably have enjoyed this cruise. Embarkation was extremely smooth. They let us on around 11:45 Am to enjoy the public areas and eat lunch while they finished readying our rooms. While waiting, we ate in the Lido cafe where staff was handing out complimentary glasses of champagne. Our cabin , # 2437, was outside on starboard aft, Main deck 2. All the outside cabins are located on the first two bottom decks as is standard on the new mega ships with upper levels consisting of inside cabins and balcony cabins. Our cabin was huge and spacious by industry standards, comfortably appointed with plenty of storage space, a large comfortable king sized bed with a wonderful comforter and fluffy pillows. Our cabin steward, Wit , did an outstanding job and room service was prompt. However, if you are claustrophobic or need fresh air often, dont book anything but a balcony cabin on this ship because I found out to my dismay that access to the outside decks is extremely limited. Although our cabin was directly below the promenade deck, it couldnt be reached except by walking almost the entire length of the ship forward and going up to the main lobby where only two entrances exist virtually side by side on each side of the lobby to the promenade deck. Once on this deck ,which is fairly long, there are no other exits or entrances at either end of the promenade deck and of course no access to the bow or stern either. I found it quite strange that access to the promenade deck was so limited. At night, eerie blue-white lights illuminate the promenade deck with the effect of being under strobe lights. This was quite disconcerting when attempting to enjoy the night sky , ocean and stars. During the day only a handful of deck lounge chairs clustered at one end are available for passengers to enjoy. This was the only quite, shady nook where a passenger could sit back and enjoy the fresh air and watch the ocean go by. The top decks were full of sunbathers and loud music. The only other way to gain access to an outside deck from our cabin, was to take the elevator to deck 9 aft where the stern pool area is totally enclosed, then walk up a flight of steps. The public areas inside the ship are dark and decorated in dark colors with almost no windows except for a stretch of walkway along the Camel Club Casino and the small library. The ship was exceedingly difficult to get around on as galleys and restaurants blocked decks 3 & 4 in the middle. We were continuously having to go up and down in order to cross the ship. I felt as if I was traveling in a huge, windowless dark box. One has no feeling of being at sea or on a cruise ship due to the decor and design of this ship. Unlike other mega ships, such as Royal Caribbeans with plenty of glass , sea views and deck space, not to mention their crown lounges with 360 degree views and Holland Americas forward Crows Nest Lounges with panoramic views, the Carnival Glory had no similar areas at all for passengers to enjoy. Upon sailing on New Years Eve everyone was told there would be a huge party and celebration on the Lido deck. This never materialized. The Lido deck remained deserted, dark and gloomy the entire evening. Our group hung out in the Camel Casino instead, sitting in seats along the side, purchasing our champagne and sipping it (no more complimentary glasses were given out until midnight) there was a huge balloon drop from the ceiling of the central atrium at midnight but quite impossible to go in there and see what was going on due to the crowd of passengers. The computer room is a joke. A small dark room at the back of the Ivory Club where one is forced to navigate a haze of lounge smoke, (especially cigars) in order to access the computers. There were about 8 desks in this room with only 5 working computers and there was always a line of disgruntled passengers waiting to use one. Pre dinner music and dancing was entirely lacking on this ship. The Las Vegas type dance shows in the Amber Palace theatre were good but the two comedy and magician shows were mediocre. The day after New Years no football bowl games were shown on the satellite TVs on the ship. My husband joined a crowd of angry, fellow passengers at the pursers desk where he was told that the system had been switched from analog to digital just that week and that an important piece of equipment had been left behind and couldnt be picked up until the ship returned to Port Canaveral the following week. This was a sea day though and I wonder if the omission of the bowl games was deliberate in order to keep passengers spending money in the casino, gift shops, etc, rather than watching TV. New Years day we docked at Key West where passengers thought we would have 6 hours to enjoy the port. Wrong!! We got three hours instead. The ship docked at a naval base where due to security reasons we had to be trundled back and forth on the trolleys and endure an inspection on the way back. Only one gangway was opened around 12:20 PM. Hordes of passengers funneled down the crowded hallways and stairs waiting to get off and we stood in line for an hour. When we finally walked across the gangway, we discovered that the ships photographers had stationed themselves there to get individual photos of each passenger as they exited on the gangway thus holding up approximately 3000 people from leaving the ship. Even though the ship was scheduled to sail at 6 Pm, we were told the last trolley to bring us back to the ship would leave town at 5 PM. We walked as fast as we could once delivered to the center of town and barely managed to visit the Hemingway home and the Butterfly House. I felt as though we had been cheated out of part of our port of call visit but the ships staff didnt care. Why on earth couldnt they have opened up another gangway and had the photographers take pictures on the pier? I do not know. Except it may have had something to do with selling more photos. In our other two ports of call, Casa Maya and Belize, we did get a full day and we chose shore excursions to Mayan ruins at both places: Al tun-Ha at Belize and Chacchoben at Costa Maya. Both were fairly priced and well worth the time and expense. Each involved a one hour bus ride one way. Our bus ride went smoothly in Belize but Costa Maya was a different story. On the way back to the ship the bus had transmission problems, being able to travel only in second gear around 15 miles an hour. Finally another bus was called to rescue us and it took us two hours instead of one to get back to the pier. The rescue bus rode and sounded like it too had transmission and engine problems. I believe the tour group operating this excursion has a very old fleet of unreliable buses. They treated us well though and their guides were very friendly and knowledgeable. Food in the dining room was sub par for the beef dishes and desserts. I had two beef dishes which were too tough to chew and there were very few good desserts. Towards the last of the cruise, I started ordering two different desserts hoping one of them would be good. They werent. The soups were extraordinarily well prepared and tasty though as were the breads. The dining service was excellent, although at times we felt rushed. The layout for the dining rooms was very poorly planned and crowded . There is a Platinum Dining room located aft (ours) and a Golden Dining Room located in the center of the ship. In our Platinum dining room there are no main walkways to get you to your table. You have to navigate between tightly crowded tables and chairs. Along the side large support posts block the path between the tables and booths. You had to be a skinny passenger to squeeze through these areas. Every evening at the conclusion of the meal, the overhead neon lights would start flashing and changing colors with strobe light effects. The waiters would dance on the serving stands. I found the strobe like effect to be nerve jangling and not a bit enjoyable. This ship had more than its share of loud, rude, partying passengers, including many drunks. Everyday drunks could be seen getting sick up on the lido deck by the pool. One time I was accosted by two belligerent, hostile drunks while in the elevator. Partying in the hallways outside cabins went on until the wee hours of the morning, thus getting a full nights uninterrupted sleep was impossible. Spilled food, trash, dirty dishes and drinks littered the cabin halls a lot of time. The ship should have provided better security. I wonder if the open deck space access was deliberately limited in planning this ship in order to minimize the danger of the drunks falling off into the ocean. There were very few activities to choose from the last two days at sea. All the activities are geared around selling you something, such as paintings and prints at the Art Auction, Spa activities, special raffles and sales in the shops, ect. Most of the channels on the cabin TVs were busy promoting Carnival cruise lines, selling videos or other services. I was amazed when in the middle of watching the news on TV in my cabin, it was suddenly interrupted by a sales pitch from the president of Carnival Cruise lines! Also, Carnival is really pushing their new vacation club where you apply for their credit card and earn points towards cruises. No one told us though that the passengers who signed up would get VIP preference in disembarkation. No preference in disembarkation was given to loyal, past passengers as on other cruise lines. Our disembarkation experience was the straw that broke the camels back. Absolutely the worst and most thoughtless experience in 22 years of cruising. We were told to go to the Amber Palace and wait until our color was called to disembark. It turns out that the Glory was scheduled to sail to Virginia and to go into dry dock that day. Masses of crew members were also disembarking the ship. These crew members were called to come to the Amber Palace theatre also to sign off the ship. As passengers were trying to exit the theatre to disembark when their color was called, hordes of crew members carrying luggage and backpacks came down the aisles blocking the way of passengers trying to leave. We did not get off the ship until 12 noon. While waiting in this theatre to disembark we struck up conversations with several crew members, some of who said they were never coming back to work for Carnival and that their jobs on board had felt like being in prison, 14 hour work days, 7 days a week. No we wont sail on a Carnival mega ship to the Caribbean ever again. The Carnival Glory could not begin to compare to Carnivals mid size ship the Legend we sailed on last year. How can two ships from the same line be do different in quality and design? Our next cruise is scheduled for April 6th this year on Holland Americas Amsterdam, sailing out of San Diego for a 15 day Hawaii cruise. We sailed on the Statendam in Alaska this past summer and thoroughly enjoyed that ship. Hopeful the Amsterdam will not disappoint us. I will write a review and let everyone know when we return. Read Less
Sail Date December 2005
Out of the more than 20 cruises I have taken in the past, this was by far the worst, with a few redeeming qualities. I chose this ship because I could drive to the port and would not have to incur flying expenses. Embarkation went ... Read More
Out of the more than 20 cruises I have taken in the past, this was by far the worst, with a few redeeming qualities. I chose this ship because I could drive to the port and would not have to incur flying expenses. Embarkation went relatively smoothly. Shortly after boarding I realized one of my bags had not been delivered to the cabin. I told my room steward, who was lovely, and he referred me to the purser's office. The purser was extremely rude and told me that I probably forgot to put my tag on the bag. In informed him that this was not the case. He pointed to a section of the lobby where bags were piled up and told me to look there. My bag was not among the bags. I went back to the purser and told him that I had medication in the bag. He called his female supervisor who said to me that "it wasn't to bright to put medication in a checked bag". Well although I have done this in the past, I sure won't again. I made many trips to the purser's office during the evening all without success. I was really upset and was finally sent to the ship's nurse to see if she could replace any of my medication. They told me there would be a fee of $35, which I stated was totally unfair. The nurse had one of the medications that I took and stated that since she had it "in stock" (I can't imagine where else it would be in the middle of the sea) she wouldn't charge me. At 2 a.m. I was awakened by a fellow-passenger who told me that my bag had been left in her cabin and she was returning it to me. (Thank God there are honest people still around). One man never did find his luggage. The following day was my travelling companion's birthday and I had requested a cake for her to be served at our table. When we were served the cake (which I had been charged $8.00 for) it was stale and nobody at the table could eat it. First I was going to forget this but I decided to go to the purser with this story, too. Might I add that the food on this ship (we ate in the Platinum Dining Room) was very disappointing. Mediocre is a compliment. However, the wait staff were lovely. There is no wine steward, as on other cruise lines, and we had a waitress from one of the bars ordering drinks. She had no suggestions re good wines with the food we were eating. It took three days and many phone calls for the purser's office to "investigate" my charge of a stale cake and I was finally refunded the money on my sail and sign card. This is a large ship and the pool area is very crowded on a sea day. As on every other cruise I have been on, people come out early and leave their belongings on a chair. There was only one other deck where there were limited deck chairs. On one sea day morning it was decided to clean the deck between the hours of 9 a.m and 11 a.m., thereby closing this deck to the public. Poor planning I would say. The public areas were noisy with music playing very loudly, etc. I would say this is a good cruise line for somebody who has never cruised before and does not know any better. I will certainly never take Carnival again. Read Less
Sail Date November 2005
I work for a major airline and I am able to travel all over the world, but at the age of 40, this was my first cruise. I traveled with a total party of 13, 5 adults and 8 teens, and while I enjoyed the fact that I was on vacation with my ... Read More
I work for a major airline and I am able to travel all over the world, but at the age of 40, this was my first cruise. I traveled with a total party of 13, 5 adults and 8 teens, and while I enjoyed the fact that I was on vacation with my friends and family, I wish I had been anywhere else in the world OTHER than that cruise ship! There were so many things wrong with this cruise, but most appalling of all was the horrible, raw sewage smell that pervaded our entire hallway, and seeped into our staterooms whenever the door opened. We tried to get the stench fixed. We spoke to the steward, called the pursur and then finally went as a group to the pursur's desk to ask for help. Our party had 4 rooms and others in the hallway congregated and went together as a group. Each time, we were told "an engineer would look into it". However, day after day, nothing changed, and we had to leave our rooms with towels over our faces to help keep out the horrible smells. After I returned home, I called Carnival Headquarters and was told that for my inconvenience, they would issue a $25 on-ship credit toward my next cruise. What??? That was it!!! I would strongly advise against booking a cruise with Carnival. We were told that this was a new, clean ship and that we would be treated like royalty. Instead, the ship was disgusting and we couldn't have been treated worse. Also, the kids, ages 12-16, were bored every evening as there was nothing for them to do except hang out in the teen disco. Take your money and book an all-inclusive resort in Cancun or take a trip to Hawaii - both are fantastic vacation destinations and a lot cheaper and so much more fun than a cruise. Read Less
Sail Date March 2005
Carnival Glory Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 5.0 4.2
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 5.0 3.5
Service 5.0 4.3
Value For Money 5.0 4.1
Rates N/A 4.3

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