867 Carnival Glory Caribbean - Western Cruise Reviews

Carnival Glory's Room service they are the happiest people always saying hello knew our names.Our rooms were clean old decorating style.The Punchliner Comedy shows are hilarious.They have them every night but 1. I was disappointed ... Read More
Carnival Glory's Room service they are the happiest people always saying hello knew our names.Our rooms were clean old decorating style.The Punchliner Comedy shows are hilarious.They have them every night but 1. I was disappointed that it was too crowed and couldn't find a seat one time. The piano bar is fun. Putt putt golf was ok. Steam room is good. Guys burgers are the best burgers. I enjoy the Mexican bar.The deli and pizza is good. The buffet can be over crowed and hard to find seats.On sailing days for breakfast you can eat eggs and steak in dinning room.The dinning room food has a nice selection.I wish there was more mango,papaya and star fruit.In Cozumel I highly recommend San Gervasco ruins Edward tour guide is Mayan and very knowledgeable and funny. You go to the same Ports on all of cruise lines and they have the same excursions.The Balcony is more affordable on Glory. The musical shows are good the first time you see them but they have the same exact shows 2 years latter. In Belize the boat ride I wish there were life jackets.I highly recommend river boat excursion seeing monkeys, iguanas, bats manatee noses and nice size Lauranal Mayan ruins was impressive. In the spa I paid in advance they recharged my credit card after service and added gratitude,this was a hassle because I had to stand in a long line for a long time to pay off balance carnival should fix this. Read Less
Sail Date January 2019
As stated in the title, the Crew, Entertainment, and Activities were great! They sure know how to keep you busy, but we were not impressed with the shape the ship was in. Our cabin had dirt in the crevices, the gasket around the window was ... Read More
As stated in the title, the Crew, Entertainment, and Activities were great! They sure know how to keep you busy, but we were not impressed with the shape the ship was in. Our cabin had dirt in the crevices, the gasket around the window was peeling off, the sink in our room wouldn't go down (this was fixed), our shower drained so slowly that the first night we flooded the floor in the bathroom (this was fixed as well). As for the rest of the ship, there were dents in the elevators, broken glass, broken doors, pictures barely hanging on. It just did not impress us. In fact, my husband said if this was the first cruise he ever went on, he'd never go on another cruise again. Also, they only had one side of the buffet open at a time for lunch and dinner. The BBQ and Taco place are only opened from Noon-2:30. They were two of the best places to eat on the ship. Now for the good things. The steak house was to die for. We walked away stuffed. The crew was great, like they normally are. William, our room attendant always went out of his way to acknowledge us and greet us with a smile. We played trivia, BINGO, and went to the comedy club and the nightly entertainment. The guys and gals in the Motown, Island Party and Epic Rock were outstanding. We had a blast going to those shows. Read Less
Sail Date January 2019
A Western Caribbean cruise out of Miami which left Miami on its coldest day in 5 years - it should have been an indicator. We started with two days of cold, rainy and windy weather but that didn't stop us being entertained and having ... Read More
A Western Caribbean cruise out of Miami which left Miami on its coldest day in 5 years - it should have been an indicator. We started with two days of cold, rainy and windy weather but that didn't stop us being entertained and having fun. We were unable to make our scheduled stop at Grand Cayman as it was unsafe for the tenders to take us to port - this was disappointing as we were really looking forward to visiting Hell. Unfortunately for Carnival, 20 sun loungers were lost over the edge of the ship. Once we'd passed through our bad weather things improved. Our stops at Roatan, Belize and Cozumel were lovely and the weather was gorgeous. It was certainly a cruise for Carnival to grab back some of our winnings - the coldest craps table on record must have been the award that week. Still, between Maria, Sushi, Ignatius, Brian and Simon and casino supervisor Errol, our dealers still provided great entertainment and service. I'll certainly be looking to re-run at least part of this itinerary so that I can go to Hell - and back again! Read Less
Sail Date January 2019
The Glory is a great ship! She's a perfect size and rides the water smoothly. Embarkation was quick as was disembarkation. Expect some elevator delays during embarkation/debarkation day as the crew use them for luggage ... Read More
The Glory is a great ship! She's a perfect size and rides the water smoothly. Embarkation was quick as was disembarkation. Expect some elevator delays during embarkation/debarkation day as the crew use them for luggage simultaneously. We opted for the Everglades/FLL airport excursion and it worked out well for return to the airport. Dining was a bit of a problem this time, therefore, we will opt for anytime dining next cruise. Sometimes it is nice to mix up your table mates! Food was generally good. Buffet has a difficult time keeping selections hot. Burrito bowl at Blue Iguana is great, as is a burger from Guy's! This particular group of performers for the live shows were very good! The best I've seen/heard in the past 4 years..good job! Comedians were great, as usual. Must say that Mahogany Bay was a delightful port. The beach is lovely and proximity to shopping & restaurants is a plus. All in all, we would cruise on the Glory again! Read Less
Sail Date January 2019
This is our third cruise on this class of Carnival ship. We love the size, but navigation is always a challenge. We were excited about this cruise because we think Carnival is FUN! We were not disappointed. The entertainment suits ... Read More
This is our third cruise on this class of Carnival ship. We love the size, but navigation is always a challenge. We were excited about this cruise because we think Carnival is FUN! We were not disappointed. The entertainment suits us, couples in our 40s and 50s. Some of our group enjoyed the large shows in the theater, while others preferred the Trivia in the Lobby with dancing. We all enjoyed the comedians. The age mix was pretty balanced among all ages for this cruise. We also did NOT see the stereotypical things people complain about Carnival for. I won't go into those things, because it was not our experience here. Our room steward, Carole, and dining staff, Joel, Abby and Bryan, were top notch. They couldn't have been more professional or friendly. We had a balcony room, 8236. It is forward. It was exactly as I expected. The bed was heaven. Love a balcony. The only Carnival excursion we took was to the Everglades/Airport transfer. We would recommend it. FOOD! Guy's Burgers are wonderful. Everyone in our group raved about them. We ran the gamete from Serious Burger Lover, to me, Eh Take Them Or Leave Them. Eat one early in your cruise, because you will want to go back. We ate in the Main Dining Room every night and always had delicious food and a wonderful experience. My companions rated the Ox Tongue Superb. Really. My complaint is the smoking in the Casino. There are no doors between the Casino and the rest of the areas, so the other areas get very smoky. I think doors would solve that problem. Read Less
Sail Date January 2019
Frankly we chose the cruise for price and date. We are in our 60's and didn't know what to expect. We didn't really fit in with the drinking, gambling, all night party atmosphere, but there were things we did enjoy. They had ... Read More
Frankly we chose the cruise for price and date. We are in our 60's and didn't know what to expect. We didn't really fit in with the drinking, gambling, all night party atmosphere, but there were things we did enjoy. They had some entertainment was to our liking. The food and restaurants were very good. We LOVED the all you can eat soft serve ice cream. We tried the hot tubs in the adult only section of the boat and they were disappointingly lukewarm. It was nice to have that adults only section with hammock, special seating without littles running around. We were very glad we had shore excursions to look forward to. We booked our excursions outside of Carnival and quickly learned that preferential treatment is giving to those who booked with them. Meaning, when it was time to get off the ship, those booked with Carnival got off first and in a different area. You had communication and a personal guide all the way through the process. And if you had an excursion with Carnival, the ship would not leave until you were back on the ship. If you did your own thing, there was a chance that you would be left if you didn't get back. Read Less
Sail Date January 2019
I sailed on the Carnival Glory last week with my mom to celebrate the new year. Embarkation was a breeze. We arrived to the port of Miami at 11:45 and were on the ship by 12:10, even though our assigned check-in window was 12:30-1. We ... Read More
I sailed on the Carnival Glory last week with my mom to celebrate the new year. Embarkation was a breeze. We arrived to the port of Miami at 11:45 and were on the ship by 12:10, even though our assigned check-in window was 12:30-1. We always wear our swimsuits onto the ship so that we can take advantage of a near-empty pool. They were handing out free champagne on the pool deck, I am assuming because it was a New Year's cruise. We went down to our stateroom at 1:30, which is the earliest you can get in, and our bags had already arrived. There was plenty to do onboard at all times- trivia, games, poolside entertainment, comedy shows, lobby parties, deck parties, movies at the pool, casino events, shopping giveaways, etc. Our cruise director, Dustin, was absolutely amazing. You could tell he loves his job and he was always laughing and having a good time. Now we did two shore excursions that I did not book through the cruiseline. One in Grand Cayman and one in Belize... the two ports that required tendering, of course. Now, if you booked through the ship, they made sure you were on an early enough tender to make it. If you did not book through the ship, you had to go to the Alchemy bar and get a number sticker to determine when you would be allowed off the ship. We got up super early in Grand Cayman and got number 2 (they generally let off 1-6 first) so we had no issue. In Belize, however, we were a little more relaxed and ended up with number 12. We've never been to Belize so we didn't know the tender ride was 20 minutes. 1-6 was called and I assumed we would be able to get off the ship next, but we waited 30 more minutes and still hadn't heard our number, and our excursion was leaving in 30 minutes. We went to Guest Services and told them what was going on and they put us in the priority tendering and we were off the ship within the next five minutes. We were still 20 minutes late to our excursion, but thankfully so was everyone else, so they waited for us. Moral of the story: Talk to guest services. They won't be mad you didn't book through the cruiseline. As far as the New Year's Eve festivities go, it was exactly what I expected. Around 2 o'clock on NYE, they began filling up balloons above the lobby. You could go up and put in your wish for 2019. At dinner, there was a special NYE menu and hats/noisemakers o the tables for you to take. They dropped the balloons at 11 PM and one lucky wish won a 3L bottle of champagne. There was a comedy show from 11:15-11:45, in between the balloon drop and the party on the lido. We did not attend. We were in the lido deck by 11:15 and it was already pretty packed. They started passing out the free champagne around 11:30, and they kept your glasses full until midnight. They also threw out hats, headbands, noisemakers, etc. The lido was lit up and the party was great. I highly recommend cruising into the New Year. As for Mahogany Bay, Isla Roatan, it is evident that it is a private port. It feels more like Disney's Caribbean Beach Resort than the actual Caribbean. Also, you have to pay for the majority of the beach chairs, the sky chairs, etc. I have no desire to return. The food was good the majority of the time. I highly recommend the Sea Day Brunch and Tea time, which is a hidden gem. We also ate at the steakhouse, which is consistently a phenomenal experience. Our dessert was called Art at the Table and it was a unique experience. The ship itself is in need of some help. The exterior is very rusty, the walls of the elevators are peeling off, the carpet is run down. It was clean, but ugly. The shower in our stateroom was also falling apart, and did not get fixed until day 3. Read Less
Sail Date December 2018
We decided to choose this cruise because of the western itinerary, Grand Cayman, Honduras, Belize and Cozumel. We have never been to Honduras or Belize and figured this would be a good opportunity to see those places . Two of the ... Read More
We decided to choose this cruise because of the western itinerary, Grand Cayman, Honduras, Belize and Cozumel. We have never been to Honduras or Belize and figured this would be a good opportunity to see those places . Two of the ports you had to take the water shuttle to the island, that was Grand Cayman and Belize. In Belize it was a 20 minute ride. The water taxi is ok but you spend time waiting to get on and off. The food in the main dining room was terrible. Food was over cooked. We ended up eating at the Emerald Steakhouse. That was an additional cost for us but at least we got a good meal. The pizza station and deli stations were good. I had a facial, massage and keratin hair treatment at the Spa. My husband had a facial, massage and acupuncture. Do not recommend. The fitness center is next to the spa. It was very noisy. Not relaxing at all!!! There were kids running all over the ship. Even while in our room... all you heard was kids running the hallways!! Read Less
Sail Date December 2018
I went on this cruise with my 2 older children. I have never been on a cruise before but really enjoyed myself & will plan to go again. There was so much to do & see. I was impressed. I was disappointed that they cancelled so many ... Read More
I went on this cruise with my 2 older children. I have never been on a cruise before but really enjoyed myself & will plan to go again. There was so much to do & see. I was impressed. I was disappointed that they cancelled so many excursions. They cancelled 3 of them on us. My daughter ordered glasses & a bag & never got them. I think they could’ve at least replaced what she ordered with something similar if what she ordered wasn’t available at a discounted price because it’s something that she makes sure to tell everyone. So that started our cruise off on the wrong foot but... For a Canadian it’s a little expensive between exchange rates & airfare & hotels so I won’t be going again as soon as I would like but will definitely consider another trip in the future. Even with our hiccups we had a pleasant trip. The ship had plenty of things to do and the staff was super friendly. Our cabin was always cleaned quickly & when we asked Pasa about opening a bottle for us, he had it opened & sitting in a bucket filled with ice by the time we got back to our room. The dining room's food was awesome & you could whatever you wanted and as many as you wanted. The entertainment group were fantastic! The shows were worth checking out. Over all service was awesome on the boat. The ports where nice to get off at but like I said earlier I was disappointed with how many excursions Carnival cancelled on us. I'm not sure I would book any excursions through them again, I would wait until I was at port to book. Read Less
Sail Date December 2018
I chose this cruise because of price, itinerary, time of year and past experience. The ship is easy to get around. There did not seem to be long lines anywhere. Getting on and off the ship was easy and I used Carnival transportation ... Read More
I chose this cruise because of price, itinerary, time of year and past experience. The ship is easy to get around. There did not seem to be long lines anywhere. Getting on and off the ship was easy and I used Carnival transportation to the debarkation airport. It was easy and arrived plenty of time to catch my 12:30 Miami flight home. The Playlist performers were excellent - don't miss their shows. I enjoyed some of the bands around the ship. Don't waste your time going to the fun ashore fun abroad information event and the shopping show on the first day. Unless you like Price is right then go to the excursion information event. The shopping maps you get when you get off the ship at each port. The ports were Belize, Mahogany Bay, Caymans and Cozumel and all were awesome. The water shuttles were easy and well timed. The only negative was lack of communication on Carnival's part while we were waiting to get off in Cozumel. They were trying to do a good thing by bringing a ferry to the ship for those of us who had Carnival excursions but the weather did not cooperate. Instead of telling us what was going on all of a sudden they said follow us and they led us to the gangway without telling us we were to pick up the ferry in the port. Actually other than leading us to the gangway there was no further communication and if this would have been first time traveling I would have been lost. We had a bit of rocky weather coming home on last sea day. Dishes were sliding off the tables in dining room and waiters did an excellent job of trying to keep them on the tables. They added cloth napkins under plates to keep them from sliding. Maybe Carnival should think about bringing back tablecloths for ALL meals! Cruise director - only time saw him was his introductions to the performances and the shore excursion presentation. Could do without him. Not impressed. Read Less
Sail Date December 2018
Chose this cruise mostly for the date it set sail. This was my first cruise. Carnivals staff were all very friendly and helpful. Was pleasantly surprised with the amount of activities to do on board .. Ship was very clean ,Hotels should ... Read More
Chose this cruise mostly for the date it set sail. This was my first cruise. Carnivals staff were all very friendly and helpful. Was pleasantly surprised with the amount of activities to do on board .. Ship was very clean ,Hotels should be as clean . Food was great I liked that there was a variety of food to choose from.The chef and his team did an amazing job. Really enjoyed the activities in the lobby . trivia games seemed to be enjoyed by all . Liked that they played movies on the Lido deck ,only thing I would suggest for that is maybe more recent movies . Liked the adult only deck . we had somewhere to go if we chose . Hot tubs could have been warmer . that is just my personal preference..as with anything else in life cruising is a choice .i believe you choose to have a good time .Or you set on the side lines Read Less
Sail Date December 2018
Timing - itinerary - price! My birthday is december 4th and this cruise was in perfect timing (1st_8th) and - although we had been on a western caribbean cruise before - we love belize and roatan, and we had never been to grand ... Read More
Timing - itinerary - price! My birthday is december 4th and this cruise was in perfect timing (1st_8th) and - although we had been on a western caribbean cruise before - we love belize and roatan, and we had never been to grand cayman. Finally, the price we paid for the cruise and excursions was truly an unbeatable deal! the onboard entertainment was very good and we really enjoyed the presentations (and antics) of dustin, the cruise director. our cabin stewards gemma and jeffry were always at the ready, and they knew our names from day one. the main dining staff (platinum) were great and always attentive to everyone's needs, both regular mealtime staff, and especially the seaday brunch staff. my only complaint for the entire cruise was that the public spaces (i.e. Main dining room, amber palace, and ebony cabaret) as well as our cabin was extremely cold for us florida seniors! other than that it was a very good cruise and we would sail on 'glory' again. Read Less
Sail Date December 2018
Picked this cruise for the excursions and the fact I had been on the Glory before. I didn’t use the work-out facilities or go to shows. I just love to cruise and hang out on my balcony and watch the ocean. I LOVE the food, the staff, ... Read More
Picked this cruise for the excursions and the fact I had been on the Glory before. I didn’t use the work-out facilities or go to shows. I just love to cruise and hang out on my balcony and watch the ocean. I LOVE the food, the staff, the excursions etc. Im never quite sure when I see others give a bad review. This is my 7th cruise and my 6th with Carnival. I have even had excursions cancelled (usually for weather) but for me, a day cruising is better than a day at work! So I would advise for people to research on their own and take reviews (even mine-good or bad) with a grain of salt. Good luck in your search. While I enjoy Carnival, Disney may be more fun for children. (I’ve been in Disney as well). In my opinion there is a cruise line for everyone. Enjoy! Read Less
Sail Date December 2018
I have been on several cruises with carnival in the past, and was expecting the same level of quality as my previous cruises. Boy was I in for a shock. For starters the ship was overrun with kids they were in the adult only section, ... Read More
I have been on several cruises with carnival in the past, and was expecting the same level of quality as my previous cruises. Boy was I in for a shock. For starters the ship was overrun with kids they were in the adult only section, stealing candy from the shop on the 5th floor, and running full speed into guests. I had dinner at the steakhouse and the quality of the meat was not worth the 38 per person that I had paid. On several occasions I was charged for excursions that I did not order. Every single time listed for activities on their hub started late. The only event that started early was the bag pickup that caused several guests on my floor to be unable to have their bags picked up for the disembarkation. I ordered room service which ended up taking over an hour to receive and causing me and my wife to miss the lip sync battle. My room was extremely hot for the duration of the cruise. The internet package is so slow as to be not functional. Read Less
Sail Date November 2018
So my hubby and I got married a week and a half ago and decided to celebrate while on the cruise. BIG MISTAKE! This is not our first cruise so we were excited to be embarking but not prepared for the day to day disappointment. We were sad ... Read More
So my hubby and I got married a week and a half ago and decided to celebrate while on the cruise. BIG MISTAKE! This is not our first cruise so we were excited to be embarking but not prepared for the day to day disappointment. We were sad to miss the formal dining due to getting our laundry back late. We requested for it to be pressed but when we finally received it it was crumpled in a bag all wrinkled. But of course they charged us for it. When we called to ask if they could iron it they told my husband, and I quote, "iron it yourself!" Since we missed the formal dining we decided to go see what they had in the buffet and literally everything was closed except the places that charged for food. We tried not to let that encounter sour our mood so we changed in to bathing suits and went up to the serenity deck where it's 21 and older, or so we thought. There were kids running all around the deck, laying in the hammocks, sitting in the hot tubs... it was ridiculous. We asked a crew member if they could tell the kids to go downstairs and the crew member just shrugged, laughed and walked away. We asked another crew member if they could get us a waiter so we could order drinks and they told us to go get it ourselves, they were busy. I understand it being Thanksgiving holiday week and children being on the ship but this was crazy. Kids running at full speed into people with canes. You couldn't walk anywhere without a child running into you or hitting you. You couldn't be in the casino without a child running around pressing everyone's buttons on the machines while you were literally playing. It was chaotic. All the while the employees just turned away and didn't do anything. We had various charges added to our account that we had to keep a watchful eye on every day. It all added up to over $300 of excursions that were for 3 people when it was only 2 of us in our cabin room. Why do they even bother to schedule anything if they are never on time???? Ugh I lost count of how many things we had to rearrange due to their lack of keeping time. There were only a handful of employees that were actually nice to people . Jess, Coco, JJ, and Milan were the ONLY ONES that were respectful. The rest of the crew needs retraining! Read Less
Sail Date November 2018
We wanted a relatively affordable cruise with a Caribbean itinerary to places we have not visited before. Carnival Glory delivered! For experienced Carnival travelers, you know what to expect: a medium sized ship (3000 passengers), jam ... Read More
We wanted a relatively affordable cruise with a Caribbean itinerary to places we have not visited before. Carnival Glory delivered! For experienced Carnival travelers, you know what to expect: a medium sized ship (3000 passengers), jam packed activities, staff who will pamper you, the usual cruise fare to eat. The Glory is an older ship and, like many older ships, needs some refurbishments, but it was clean and familiar. Crew and staff goes out of its way to please you (shout out to Rolando in the Platinum Dining Room and his staff and Yuli and his assistant as our room steward). Food was okay - loved the Ports of Call menus at dinner. Deli and pizza are pretty good but service was slow, even at off peak times. Did not like the Old Fashioned Barbecue fare or desserts offered other than at dinner. Stage shows were entertaining; the comedians were so-so; Jorge was the best of the lot. Shopping is not a big deal on the ship compared to other cruise lines. Our balcony cabin (8336 mid ship) was spacious and comfy enough for 2 - had a mini fridge which was a pleasant surprise as not all Carnival ships include one. Some upholstery is looking its age but we were satisfied. Have not been to Caymans, Belize or Roatan before, so this cruise filled one of our goals. Pools are crowded and you have to contend with chair hogs although the Serenity Decks were surprisingly open and available, compared to other Carnival cruises. Room service was on time 4/5 days we ordered it in the morning. (the only time it was late was when we ordered it for 730-800am window,) We did not like the smoke belching from the Casino onto Deck 5 or elevators. Despite complaints, Carnival will not do anything about it. All in all, a lovely trip that we would like to do again. We booked our own excursions indepedent of the ship. PLEASE PAY ATTENTION TO SHIP TIME AND LOCAL PORT TIME. This was very frustrating for us.and other cruisers, especially when cell phones did not register time changes properly. getting on and off the ship was a snap. Watch out for passengers disembarking before their assigned timeas this caused a bit of delay in Miami Read Less
Sail Date November 2018
Been on the Glory previously. It's an older ship, but still a favorite of ours. EMBARKATION: Don't understand why VIP members are boarded only 2 minutes before general boarding begins. Not much of a perk , if you have to ... Read More
Been on the Glory previously. It's an older ship, but still a favorite of ours. EMBARKATION: Don't understand why VIP members are boarded only 2 minutes before general boarding begins. Not much of a perk , if you have to greet a mob on embarkation. CABIN: Balcony cabin on port side. Nice view of ports and the ocean. DINING: Lido generally good, don't expect 5 stars, let's call it APPLEBEE's PLUS. Still pretty good on lido, although the selections get fewer and fewer with each cruise. We really enjoyed the SEAFOOD SHACK, make sure you check it out...costs a few $$ but quality was good. GUYS BURGERS...always packed, and best burger around. TACO/BURRITO place also good, but crowded. PIZZA: always a favorite, not that crowded but good pizza. The DELI was really good, and had daily special sandwiches....pretty good crowd here..but worth the line. NOTE: Always annoyed at cruisers who INSIST on eating their way through the Lido Buffet line....seriously, can't you wait to sit down?.....eating food with fingers while moving through the grazing line is not only unsanitary but bad mannered. DO NOT take food with fingers off the serving trays....Saw one person take a roll, inspect it, then placed back in the tray....Oh my. DINING ROOM: Whew...where to start....Generally good. Not sure why I have to look at a cruiser in T shirt on Formal Night...Carnival seems to allow anyone in with any attire? Read Less
Sail Date November 2018
This was our first cruise, and our last. It was our honeymoon and we wanted everything to be perfect, but the last day left such a sour taste in our mouths. When we disembarked we had to go through different immigration channels as my ... Read More
This was our first cruise, and our last. It was our honeymoon and we wanted everything to be perfect, but the last day left such a sour taste in our mouths. When we disembarked we had to go through different immigration channels as my wife is American and I am British. I am going through some green-card processing at the moment and I always get selected for secondary immigration which can take anywhere from a few minutes to a couple of hours. I was prepared for this, but not what happened to my wife. She got through immigration and left the cruise terminal building to wait outside for me. it was mid-day and very hot and humid - approx 85F. She texted me to check on progress and I was still in line. She was getting hot so she, and a few other people, moved into the shade by the terminal. A Carnival employee came over and told the group that they couldn't stay there, going as far as to say "you've had your cruise, now leave" For over an hour my wife had to sit in full sun with no access to water; when I finally got out she was in tears and clearly suffering from the heat. When I complained to Carnival their customer service rep gave a trite apology and said it wan't their policy to issue any kind of compensation in such cases. I asked for a copy of the policy and she refused. I asked for a transcript of our conversation, and she refused. I asked for a copy of my client incident notes, and she refused. When I escalated the call to a supervisor I advised him that I was recording the call. He said that it was against company policy to let clients record calls and if I didn't stop the recording he would terminate the call. I stopped recording but later learned that I was within my federal rights to record the conversation as long as I informed him. Strange that they are allowed to record calls but we aren't. When I asked him for a copy of Carnival's policy that states this, he refused. The cruise itself? Not that great. Too short a time on-shore; just enough time to have a quick look around, maybe an excursion, and then back on board. On a cruise lasting a week, subtracting time at sea and time spent in buses or taxis, I estimate we spent no more than 8 hours actually doing what we wanted to do, and 4 of those were at a beach club in Cozumel. We upgraded to the Steak House one night which was fine but not spectacular. We also did the Chef's Table which was entertaining but again the food wasn't worth the extra money. And don't get me started on $2.50 for a room service Coke even though we had bought the Cheers package! Cheers Package? Not worth it. I am a heavy drinker and never once reached the 15 drink daily limit. By the time you have queued to get on and off the ship and spent time in a port there aren't enough hours left to get value from the program, especially as we both had to pay for it (almost $900) and my wife didn't drink that much. A very expensive mistake compounded by terrible customer service; next year we will fly somewhere and enjoy the destination. Read Less
Sail Date November 2018
This Ship is old and needs to be updated, deck looks old and washed out. crew members are very nice and always looking to help. food needs to be worked on, meals were cold in the buffet area. i had an ocean view room with extremely dirty ... Read More
This Ship is old and needs to be updated, deck looks old and washed out. crew members are very nice and always looking to help. food needs to be worked on, meals were cold in the buffet area. i had an ocean view room with extremely dirty windows so i couldn't enjoy the view i paid for because the windows were so dirty. rugs in the state room was dirty. the food selection for kids is very very unhealthy. i am not a healthy freak but come on. i was on a 7+ day cruise and the only things on the kids menu were mac and cheese, hot dogs, pizza, and chicken nuggets. that is awful! the soups offered for adults were on the spicier side so i couldn't offer it to my toddler. so he ended up eating spaghetti, and rice the whole trip. fruit selection is also very poor. Read Less
Sail Date September 2018
sounded fun, but was crowded and a big money-grab. Buffets were always packed like a feeding trough. I left an electronic recorder behind, but realized it when I got onto shuttle and immediately filed a report (there was no way my room ... Read More
sounded fun, but was crowded and a big money-grab. Buffets were always packed like a feeding trough. I left an electronic recorder behind, but realized it when I got onto shuttle and immediately filed a report (there was no way my room could have been turned over already - was off early per faster-to-fun). I knew exactly where it was left, etc, yet they were unable to find it and closed the case yesterday. There’s no way to talk to a live person either. Overall, it felt like an overpriced amusement park for adults where the ‘amusements’ were booze, photo shoots, tacky jewelry, and long lines. Even had a lip-syncing contest, which somewhat summarizes the whole experience of manufactured, plastic ‘fun’. The only good thing was the overworked service staff, who nonetheless managed to be helpful and pleasant. I will definitely never cruise Carnival again. Waste of money, to be sure. Read Less
Sail Date August 2018
This was my first ELITE cruise and Carnival exceeded my expectations! The casino staff (Hosts, dealers and bartenders) were just plain outstanding and my room steward Komang was the bomb. I couldn't have met better friends EVER! ... Read More
This was my first ELITE cruise and Carnival exceeded my expectations! The casino staff (Hosts, dealers and bartenders) were just plain outstanding and my room steward Komang was the bomb. I couldn't have met better friends EVER! The balcony cabin was awesome. The ELITE gifts were so wonderful The customer service throughout the cruise from guest services to literally everyone was outstanding. I laughed so hard during this past week with my new friends and my husband, I got a ton of sun, I visited some wonderful ports and I couldn't have had a better time seriously ever. This was literally the best of 14 Carnival cruises that I have been on.... The cabin steward was always available and took care of our room morning and night. I never used the dining room because I was too busy in the casino. The buffet provided a good selection of items. I wish they had more normal soups. Sweet Potato Soup is not my thing. Thank you so much Carnival Cruise Lines for making this past week one of the best in my life! I can't wait for another one and I know I have made some lifelong friends!!! Let's go cruising!!! Read Less
Sail Date August 2018
Yes, it’s true and in an ironic twist, this was the first time ever, after taking thousands of trips, the FIRST TIME I BOUGHT INSURANCE! Can you believe it? I couldn’t, even though my duffel bag had my second camcorder (Sony action cam ... Read More
Yes, it’s true and in an ironic twist, this was the first time ever, after taking thousands of trips, the FIRST TIME I BOUGHT INSURANCE! Can you believe it? I couldn’t, even though my duffel bag had my second camcorder (Sony action cam with underwater housing) and four microphones (including my Rode shotgun), headphones, not to mention my unmentionables. Today, after two-and-a-half days (disembarked Aug. 18) I came home and found my duffel bag parked next to my front door. All secured with those thick cable ties and everything intact. Bless you, Carnival Guest Services for following up on my tortured emails and postings on your Facebook page. (Not really bad, trust me.) Now that I’m in a better mood, here goes with my criticism of my cruise. As usual, Carnival delivered what they promise at a value. This was my daughter’s Sweet Sixteen Birthday Celebration. She chose to go on a cruise with her two BFFs (and her ancient old mariner dad) instead of a Sweet Sixteen party for 50 with a DJ, caterer, banquet hall, dance floor, the whole shebang. Personally I think she’s crazy, but that’s another story. Most of it is being told in the videos I’m in the middle of editing, due to be released on my YouTube channel TeachinTV. I’d been on two other ships of this class, Destiny (now Sunshine) and Victory. I like the way-out interior design and once you get used to going up to go down to eat in the aft MDR, getting around it is easy. I wish they had more obvious signs indicating which way is aft and forward, sort of like the way the fish swim in Norwegian’s ships’ carpets. I’d been on two other ships of this class, Destiny (now Sunshine) and Victory. I like the way-out interior design and once you get used to going up to go down to eat in the aft MDR, getting around it is easy. I wish they had more obvious signs indicating which way is aft and forward, sort of like the way the fish swim in Norwegian’s ships’ carpets. Cabin: Was terrific, actually we had two of them, interior, forward (near the bow) separated by a stewards’ closet. Up on the Lido, it was near enough to things vertically. On the other hand, I am absolutely sure that one of the reasons that I didn’t put on ANY weight on this 7-night cruise was because of the distance I covered going aft, for damned near EVERYTHING. I wore out the tread in my sandals. I loved the proximity to the “secret decks” that I’m SURE no one reading this knows about. Right. We had a problem with flooding in the bathroom caused by a crack in the shower pan. They fixed it by the end of day two. Other little problems: a flashing overhead light fixture, a balky bedside lamp switch that I didn’t report, but were fixed. I rigged my walls with magnets, including a couple for my electrical cord that connected to the CPAP across the room. I also brought my power strip to charge all my devices, including battery chargers galore. I liked the “new” re-design, with ample storage, brightened blue and off-white bathrooms and a decent TV. My neighbors were perfectly…neighborly. Shore Excursions: One out of three was bought through Carnival, two arranged by TripAdvisor consultants. Cozumel, we felt confident getting off of the ship and locating a beach place on our own, which we did. Ocean VIP proved to be a reasonable deal, guaranteed to get you back to the ship without forcing you to become a pier runner. (See my video! Soon come.) Unless…you take advantage of their all-inclusive beverage deal. The food was surprisingly good and plentiful. Typical offerings including a decent fish taco and guac. The beach itself is relatively narrow, sandwiched between other beachfront condo/restaurant/tourist traps. I was surprised at how these boats and jet-skis picked their way between the snorkelers. Miracle, no one got propped! Mahogany Bay, Roatan was the most fun. Another one we booked outside of the cruise line. After climbing and then riding ballistically on the back of a little pickup truck and then climbing even higher, we rode a series of like, six or seven zip-lines that encourage to scream your bloody face off, which I did. Hell of a way to descend from a jungle-covered mountaintop down to street level. It scared me witless. Seriously. After zip-lines, we went to the wildlife area where we got to play with the monkeys, hamsters and pet a three-toed sloth. (Face reminded me of Yoda.) For lunch we got ripped off at the restaurant at the zip-line place, but we let it go for six bucks. The food featured the “iguana platter” which we had to try. It tasted like…chicken with small bones. The skin was a little bit off-putting. The beer with the steamship on the label was a very tasty pilsner. On the way to the pier they stopped at a hilltop “shopping center” (row of market stalls) with a wonderful view of the ships. The girls and I had a great time all in all on that day. Belize made me wonder why I got off the ship. Of course we booked the cave and tubing tour through Carnival—and freakin’ missed it! They did put my girls onto another excursion that put them on a boat, then on a beach. And I got a semi-refund. They had a great time although complained about overpaying for scanty chicken and rice. As for me, I booked the Rum Distillery and City Tour. What a fool. It was a total scam; I should have figured it was, after all, Belize. Impossible to shoot video from a moving school bus on THOSE barely paved roads with sleeping policemen every fifty yards or so. The best place to grab photos, the main church, was closed, off-limits. Their colonial architecture is interesting but hardly distinctive. It’s hodgepodge, some of it is well-kept, some of it is rundown beyond belief. The town itself lacks character and a true center. The shopping area where the tenders unload is completely artificial. The highlight of the city tour was the drive-in cemetery. Then came the rum distillery visit, which promised “A FREE SAMPLE.” The museum was small, lots of small stuff like bottles, wood tools and broken glass, mainly photos enlarged. Boring. No real “treasures,” not much to see. Then behind the plate glass wall you get to watch the ladies slap labels on bottles while some guys in the back stand around with clipboards and some others pour stuff in a hopper. By the time I was ready for my “FREE SAMPLE” I needed a stiff shot of rum. Instead, my “FREE SAMPLE” was fruit juice with a drop of rum. It was so bad my tongue and taste buds revolted, I put the full cup down and bought a bottle of water--I needed to wash out my mouth. The entire “presentation” was a prolonged sales pitch for their rum. I found a guy outside selling these outrageously delicious fresh-roasted locally picked cashews and I gorged myself on them. It made my day. George Town, Grand Cayman is a lovely place to park your money, and visit it once a year. If you’re a diver, you’re in heaven. If you’re not, you’re in Boredom Borough. I advise that once you’ve gone to Stingray City, Turtle Kraals (used to be known as…), Hell and back, you’ve done it all. Notable for gracious and polite hospitality in clean, featureless places. The cuisine is…the usual island stuff, nothing distinctive as found in Haiti, Martinique, Cuba, Puerto Rico, Jamaica but borrows from all of them. Seven Mile Beach isn’t even seven miles. Typical Caribbean exaggeration, but it is a pretty beach. Nice if you can afford it. Entertainment: Of course, to a professional curmudgeon such as myself, I found the MOST entertainment was people-watching. I loved the elderly couple with the lady in the wheelchair who dressed in alike tropical gear; I loved all of the groups celebrating reunions, weddings, wakes, you name it; I loved the barflies smoking their brains out in the casino; the guy shaking his cocktail contest entry poolside; the older couple playing the Marriage Game… I could continue, but onto the PROFESSIONALS. To my mind, Carnival has settled into a formula that is all about reducing costs. How? They hire second-rate comedians, no one breaking new territory, sticking to throwing in the “F” word often enough to be “funny.” Sebastian Whatisname was completely forgettable. At least he didn’t rip off George Carlin, which probably would have helped his act. Another way they scrimp is in the music: they hire solo acts that are accompanied by their electronic gear. It’s expensive to pay bands! That’s another reason why you’re hearing recorded music in the “really big shows” in the theater. Another way they save money is in set design, construction and stagehands. They throw a few sticks and pipes together, call it a set and wheel it around the stage. The main “set” is provided by a giant rear-projection screen. The dancing is more gymnastics and cheerleading, although the vocal delivery by the singer/dancers was was pretty good. I loved the way they all presented their version of Motown, without one black performer. The piano guy singer was adequate in the piano bar, delivering dependable covers of Elton John, Barry Manilow and Billy Joel. The rock band poolside did a decent job delivering dependable covers of Aerosmith, The Police, Van Halen. The Caribbean guy on steel drum delivered dependable covers of Jimmy Cliff, Bob Marley and Harry Belafonte. The girl guitar players singers delivered dependable covers of Joni Mitchell, Judy Collins, Joan Baez, kd laing. The best music came from the jazz band, complete with horn section and a real live drummer! Caught their act in the atrium bar. Damn good version of Coltrane! I have to give credit where it’s due: that adorable Cruise Director Julie OOPS, I mean Brittney put on a helluva show! Without revealing one square inch of skin (other than lower legs) she projected her personality without forcing it, with a vocal delivery that is smooth, professionally perky coupled with a set of facial expressions that are totally practiced, with her lips outlined in bright red, clown-like. She was GREAT! Service: Once again, the “Jack Factor” played well. That’s what I call being recognized and called by my name by crew/staff/officers/masseuses, named after my friend Jack who ONLY sails on Carnival because he loves hearing his name spoken aloud. From Santiago the waiter, a smart guy with a quick wit; from A-a-RON, the Maitre D (Aaron) in the Golden Restaurant who handled my problem with my original table assignment with aplomb; Larisa who welcomed me personally to the Platinum Restaurant warmly each subsequent evening; last to Gemma, our cabin stewardess, who adopted ALL of us—as my “next ex-wife.” (I hope she read that and laughed out loud.) She dubbed my daughter and cohorts as her “Little Angels” and took care of them, and saw that my ice bucket was always full and equipped with clean glasses. To drink out of, not to see through. Teen Club: It was policed by Carnival Security, which I can tell you for certain. For a moment they prevented me from entering it to check on my daughter and her friends. They kept their their eyes on me as I walked around the place with my hands in my pockets, trying to discern their faces in the romantic, dark light. Teens were dancing on the floor, some wherever they were, drinking countless virgin pina coladas and acting very sophisticated. I loved it, but was asked to leave them to their fun. Activities: As a videographer, I’m not a participant, I’m a witness. I loved watching the video I shot of that “Love and Marriage Game” thing they have; saw people going crazy shaking their cocktail creations at the poolside contest; watched a mile-long conga line snake its way around the ship at the late-night deck party; I watched a not very hairy guy win the “Hairy Chest” contest; of course I signed up to sing karaoke until this older guy got up and killed his version of some country song. That guy could freakin’ sing, damn if I was going to follow THAT guy. Dining: I’ve become accustomed to the ways that Carnival is producing more with less. Anything more costs. I coughed up for two meals for four at the Emerald Room Steakhouse. I coughed up for the Seafood Shack. I don’t stand in line for food EVER, but I did wait for a couple of minutes behind two other people at Guy’s Burger Joint. I completely missed out at the Deli. Too damned busy! I missed out on the tacos for lunch, but I did have a burrito for breakfast. Forget the buffet now at this point. They have completely shifted their focus away from variety to producing a few staples. The fact is that they refuse to feature the best damned food produced in that galley is the INDIAN FOOD! Their way of saving costs is to siphon away people who LOVE a variety of cuisines toward the Mexican place and the burger joint, both of which produce satisfying food at low cost. Meanwhile they’ve upped their game in the MDR by slimming down the choices and producing higher quality food with better, more creative recipes and presentations. I did see the requisite carving station at the buffet. I loved the lobster salad, but didn’t like the way they make it look like more by placing it carefully on a shallow trench in the roll. In general, the entrees were good to excellent (braised beef short ribs). The side dishes were mediocre (mashed potatoes?) to good (ratatouille). The steaks in the MDR (striploin) were every bit as good as the fatty, sinewy steaks (Cowboy, NY Strip) served in the Steakhouse. Lobster is my favorite thing, prefer it broiled which was fine. As far as my inner foodie’s opinion is concerned, the one thing that ALL Carnival ships do well is chocolate. They start by purchasing a high-quality European chocolate that is the foundation for EVERY scrumptious dessert they produce, with a couple of exceptions. WAY better than NCL or RCCL's chocolate desserts with a discernible depth of flavor. I’m not going to review individual dishes here. Too long to go into. Watch my video, coming soon. As I said to our dining companions, an older quartet NOT my 16 year olds, who watched me leave piles of leftovers on plates in front of me, horrified: "I’m sorry I’m not an eater, I’m a taster." (You don’t have to clean your plate. Your leftovers are processed onboard into fish food. I’m doing my part to help the fish live well.) Read Less
Sail Date August 2018
This was a good, solid cruise experience. Getting on and off the ship was well orchestrated. Our cabin was clean and the steward was very attentive. The food was good with many options each night. The cabin location was excellent! Being ... Read More
This was a good, solid cruise experience. Getting on and off the ship was well orchestrated. Our cabin was clean and the steward was very attentive. The food was good with many options each night. The cabin location was excellent! Being on the back of the ship allowed for wonderful views. We took an excursion, Sharks, Rays, Barrier Reef Snorkel & Island Escape, with Exotic Tours in Belize. This was booked through Carnival. The excursion really should have been cancelled due to the very strong current that day. The snorkeling was impossible and the conditions were not safe. I love to snorkel, but this day was not a good day to do it. The time in Caye Caulker was lovely and the boat ride to and from the snorkel site was enjoyable. We booked other excursions through independent services and taxis once we were onshore at the different ports. We would highly recommend Bryan Williams Tours in Roatan, Honduras. We met him outside the compound gate of Mahogany Bay. He and his cousin, Kymane, drove us around the island all day. It was so interesting to see something other than the Mahogany Bay area that Carnival provides. Bryan took us to West Bay where we snorkeled right off the beach! He was very prompt and reliable. My sister and I felt well taken care of throughout the day. He was knowledgable and responsive to our questions about his home. Bryan provided a day that we will always remember! Read Less
Sail Date July 2018
This is our first cruise so we don’t have any point of reference. We really did enjoyed it and looking forward to another cruise next year. I find their staff friendly, professional and knowledgeable. We purchased their most ... Read More
This is our first cruise so we don’t have any point of reference. We really did enjoyed it and looking forward to another cruise next year. I find their staff friendly, professional and knowledgeable. We purchased their most expensive wifi plan and still could not connect to anything. It was a waste of money so we do not recommened this. We couldnt even load united.com to checkin for our flight. We had to ask a family member to check us in. Conclusion: Waste of money We purchased Faster to the fun program. At first we were having a great time skipping lines during checkin but all these changed. It was pretty much useless during island tour. We only used it for Grand Cayman tender. Getting back to the ship would mean long lines even if you paid already. At least open a priority line! For Guest Services, we were ignored at one point and the agent decided to help a non-faster to the fun person instead of helping us first even though we were on the line earlier. Conclusion: Waste of money We left our wallets, ipads and wedding rings inside the vault that you can find in your room. We neglected to lock the vault assuming it was safe since we are the only ones and the housekeeping team who have access to our room. The theft took $200 in our wallet but left my expensive ring and ipad untouched - sign of being a professional theft! Sure, we left the vault unlock but how did the third party entered our room? Glory lacks certain security level that you expect. A thirf person could have entered when the housekeepers left our room with the door open or one of their associates stole our money. No one would know as they do not offer finger printing analysis for the wallet & no security camera installed on the hallways! It would have been easy if we have a video to watch - another person entering our room, = third party theft. No other person entered our room = one of carnival’s associates. To make the matter worse, during the cabin search (which we didn’t mind) the VP of security calculated the approximate money we lost by substracting our pocket money - expenses. At his calculations, the missing money is $188, he was trying to manipulate my husband to write that the approximate lost amount was $188 and not $200. Good thing I was there and I told my husband not to write this as we firmly believe and certain we lost $200. It didn’t added up as we were uncertain of our total pocket money prior withdrawing for our carnival glory money. Conclusion: Rooms that are supposed to be safe are not safe. Carnival glory lacks security. Put your money & valuables inside your dirty laundry cause no one wants to touch a dirty and soiled panties! Seminars: Sure they are educational but mostly about sales talk Conclusion: You’d spend money on consultations Food: So, so. Lido buffet opens at different times of the day - sometimes at 7am when we have to leave the ship at 7:30am Conclusion: Friendly stafff, decent and clean food & room Staff: Friendly & professional. I love them! Cabin: Inside Stateroom MEH - you only get a soap & not very secured Read Less
Sail Date July 2018
We chose Carnival because we were paying for our family to take this vacation. We have been on other Carnival ships but mainly stay with Royal Caribbean. Checking in was awesome. Not much of a wait but that is were it stopped. When we ... Read More
We chose Carnival because we were paying for our family to take this vacation. We have been on other Carnival ships but mainly stay with Royal Caribbean. Checking in was awesome. Not much of a wait but that is were it stopped. When we booked we called Carnival to book everything. We were told the ship was going to be redone in May/June and the person we spoke with sent me via email a new layout of the cabins and we specifically selected our cabins so we were close to our grandkids. Well we get on the ship and our cabins were on opposite sides of the ship. They even split our cabins for dinner and we were not in the same restaurants. Our cabin steward and the entire staff were awesome. Bad side was two nights we were all bitten and had red marks and extreme itching. They did have us lol at the same table by the second night so thank you to the staff. Sameer the magician was awesome. What a wonderful surprise for the kids and us. We booked four excursions one for each port. When we arrived in grand Cayman and arrived at our pick up point for the excursion we were told that our 3 year old was to going and could not go. Even the Shore Excursion staff were saying that was not true but when they went back with us they were told their policy changed. So she went and found us anothe similar excursion which ended up being so Much better then what we booked. Their entire staff were so helpful when we got back on board and made sure that all of our remaining excursions were perfect. Not impressed with dinner. Food was average and small portions. Staff was friendly and always smiling. Just too few and dinner was very very long. We were seated at 6pm and still ended up being one of the last tables served. Most evenings we were still finishing dessert while all the other tables had already been reset for the next seatingbat 8pm. Also bar service was extremely slow. Not due to the personnel but due to not having nearly enough staff for a fully booked ship. Overall ship was way under staffed, long lines everywhere but staff that was there was very friendly and helpful. Hats off to the staff. Read Less
Sail Date July 2018
Carnival Glory Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 5.0 4.2
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 5.0 3.5
Service 5.0 4.3
Value For Money 5.0 4.1
Rates N/A 4.3

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