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277 Carnival Galveston Cruise Reviews

My wife and I chose this trip as a get away for the two of us. It fit our schedule and we had been on one carnival cruise before (Triumph after refurbishment) which we loved. 1. We made on to the ship easy (faster to the fun) we had a ... Read More
My wife and I chose this trip as a get away for the two of us. It fit our schedule and we had been on one carnival cruise before (Triumph after refurbishment) which we loved. 1. We made on to the ship easy (faster to the fun) we had a deluxe ocean view room (9201). It was rainy the day we got on and our windows were leaking and had left a puddle inside the room. Called down and was told it would be taken care of before the boat left Galveston. By the time we got off the boat to go home they were still leaking and we cleaned up the puddles as needed. Not to mention finding trash from what I guess was the previous tenets left in the closets and drawers. 2. The food was not up to par with what we had experienced before. We did enjoy our steakhouse visit. But in the dining rooms our food was warmish to cold most nights and my wife's meal (steak both times) came out wrong twice and our server told her to just eat what was there instead of waiting on the right meal. 3. My wife booked a spa treatment for 3:30 on port day in Progresso. Was called the night before to confirm the appointment. Then when she went to the spa was told that her appointment was at 4:30 and she would be squeezed in when they "got to her" because they had a meeting at 3:30. My wife showed that her appointment was for 3:30 and was then told to get over it by spa staff and if she didn't want to keep her appointment that she would still be charged. After talking to the spa manager and front desk staff we were not charged. We did do the behind the fun tour of the ship on the last sea day. seeing the signs to remind the staff of what to do there was one that stood out. It said "It takes a lifetime to earn a customer, but only a minute to lose one" Needless to say we will probably not travel with Carnival again. Read Less
Sail Date March 2017
We really liked our stateroom (a very dated but not worn, roomy 4J with window and large bathroom and easy access to the "secret deck"--we booked an inside GTY so this was a bonus), our stateroom attendant, Guy’s Burgers, the ... Read More
We really liked our stateroom (a very dated but not worn, roomy 4J with window and large bathroom and easy access to the "secret deck"--we booked an inside GTY so this was a bonus), our stateroom attendant, Guy’s Burgers, the photo backgrounds and the Serenity Deck. The adults only pool was also good and not over run with children on the day the big pool was closed. We enjoyed the two family-friendly comedy shows and the finale production show. We also thought the towel animal theater was cute. Oh, and the towel animals around the pool deck was a fun touch. We also liked that the dining room staff would remember your name. My mom ordered a soda at a breakfast and the lady remembered her name two days later, that is impressive. Overall, we thought the ship was dark, dirty and in desperate need of dry dock but we’re spoiled to the two recently refurbed ships we sailed prior to Valor. We did like the art, big murals in the atrium, etc. It felt like the ship may have been understaffed. There were very few attendants in the buffet and very little visible cleaning crew. Several beverage stations were either closed or not fully working so lines for buffet drinks were long and the cart-served beverages were hard to come by. Cups and plates were left on tables and in random spots for long lengths of time before being cleared. Ice cream was spilled on stairs. Some public bathrooms were gross, out of soap and toilets didn’t flush well. The main dining room staff was slow and inattentive. We had one good night where things flowed smoothly and we didn’t have to wait 30 minutes between dinner and dessert…the rest of the nights were very, very slow. Thankfully, we had six amazing tablemates. It bothered me that there were no tablecloths on the tables except on cruise elegant night. The nightly show in the dining room was too much. It was monotonous and just made dinner last longer than needed. And the bartenders shouting/whooping it up/singing loudly to sell shots at dinner were just tacky! We thought the food quality overall was very poor. We grabbed breakfast at the buffet one morning and everything was cold (bacon, eggs, gravy, etc). Steak and eggs at Sea Day brunch arrived without steak, omelet was served with incorrect ingredients, huevos rancheros were ice cold. I have concerns about the temperatures at which they keep food. I opened the cabinet under the toppings bar at Guy’s and it was not cooled or heated and there was food stored in the cabinet to refill the bar. We had two great excursions: Salsa, Salsa and Margaritas in Cozumel and the Scenic Photography and Foodie Tour in Progreso, which took us to Merida. Overall, very high quality excursions. Would recommend both. Read Less
Sail Date March 2017
We were so excited to go on a cruise with my sister and her husband for the first time and see other parts of the world. The excitement went out the window the next day when there was nothing for us to do except: gamble,drink,play ... Read More
We were so excited to go on a cruise with my sister and her husband for the first time and see other parts of the world. The excitement went out the window the next day when there was nothing for us to do except: gamble,drink,play bingo, go upstairs by the pool exercise,or listen to sales pitches on what and where to buy jewelry.which I did buy a couple of pieces..... but where was the good food everyone talked about and the fun games everyone talked about,and the busy days that there is sooooo much to do? Nothing for us and what entertainment there was Sucked,liked they were picked out of an audience! Everyone was complaining except for the kids. We paid 1800.00 for this! Never again.... Our room service guy took very good care of us....getting to Belize was a joke..... no organization at all. same thing getting off the ship,spent 3 hours listing everything we bought to get told go on we need to get ya'll off the ship. Getting on the ship wasn't too bad it just took till 7:30 that night to get our luggage. They threw away my wine and soft drinks when they could've held it till we left the ship. Being our first cruise we thought we had to put our drinks in the luggage being checked we didn't know you had to carry it on,lesson learned. I was happy to be away from my job,just thought cruising on the Breeze would have made my vacation more sweeter. Was very thankful to see what I saw more thankful to be home. Wasted my money on this ship. I must say the bedding was always clean and made and it was comfy for us. I give this cruise a 4 out of 10. Will go Royal next time or the new Vista! And now for the food,horrible.We ate Guy's Hamburgers everyday just about. Our steak night was good,very good but our dinnerwas terrible,3 out of 7 nights 2 of our group was very very sick,throwing up the food and felt so bad they didn't go to Belize. The buffet food was left over or out frozen dinner food unless you wanted fruit n salad every night, just don't understand. One couple was on their 5th cruise and said this was the worse cruise along with many others who said the same,very few said it was nice or even worth their money,now I know to pay a lil extra and go royal,or go on the Dream or the new Vista coming. Read Less
Sail Date March 2017
Carnival's reputation made us avoid them for 35 years, but heard a positive report recently and gave in so we could drive vs. fly. FOOD: I have always said I'm not particular about my food; that I like almost everything. Give ... Read More
Carnival's reputation made us avoid them for 35 years, but heard a positive report recently and gave in so we could drive vs. fly. FOOD: I have always said I'm not particular about my food; that I like almost everything. Give me a cold piece of fried chicken and I'm happy. I like vegetables crisp or soggy, ditto salad lettuce. I'm the ultimate easy guy to cook for. Carnival's dining room and buffet food failed to reach even my standards. This took a few days to recognize, but in the entire cruise I never saw one piece of beef, pork or chicken that was a recognizable cut, either in the dining room or on the buffet. A supposed 6 oz filet Mignon was no more than 3 oz and had membranes running through it, separating it into sections. A real filet has no such membranes. In a moment of candor, pieces of pork the size of pork chops on the buffet were not labelled pork chops, just pork. They looked like they had been sawn by an untrained new hire. It is as if Carnival buys plastic bags of pieces that are not sent to our grocery stores. Lobster, however was quite good, as were custom cooked omelets in the mornings. Guy's Burger Joint also puts out terrific hamburgers, so I found myself living on hamburgers and omelets. One evening after I was really tired of all this, I rejected everything except a little lettuce and a piece of broccoli. This and vomiting are excellent ways to lose weight and I lost four pounds on the cruise, the first time in 25 cruises I have not gained weight. Dining room service was not equal to that on other cruise lines. There is only one waiter to serve you; no bus boy. As a result, the traditional duties of a bus boy - empty plate clearing, coffee pouring, water refilling, condiment delivery, etc. were all neglected. The waiters are overworked. I am not being picky here. I would never go back to any restaurant with service like we had. It's not like we only go to hoity toity places. Among our places are Outback, barbeque joints, On The Border and no name Mexican restaurants, neighborhood home cooking places, etc. All have better service. FOOD POISONING: The third night, I awoke sick at 3:45 and vomited. I did that three more times by 5:00 am. Once I was empty I felt perfectly fine, strong evidence of unsafe food. SANITATION: Unlike the other cruise lines I have been on in the last several years, Carnival paid no visible attention to guest clean hands. We never saw handrails being sprayed and wiped and there was never anyone who ensured that guests used the hand sanitizer at the entrances to gatherings. The result was about a 10% use rate. Other cruise lines have employees squirting the hands of everyone who enters. ENTERTAINMENT: The band in the atrium was terrific! All the rest were third rate. Never have I heard a professional singer who did not sing better than I. That is faint praise because people have moved away from the pew in front of me in church! Two different lounge singers on this ship could not carry a tune as well as I do. The theater entertainers tried to make up for their lack of talent with high volume. If you ignore my review and give Carnival your hard earned money, take ear plugs. BAGGAGE THEFT: Search Google for "carnival soft drinks in luggage." Read the policy on taking soft drinks on the ship in your luggage. I followed the stated policy carefully and packed 12 cans of diet tonic water, a potion I find eliminates my nocturnal leg cramps. Upon luggage delivery to our room after we departed the port, I found no soft drinks inside my bag, but rather a note that said they had removed my contraband and thrown it away! Despite my complaints, they never returned it, nor did they buy replacements at an enroute port. SHIP DECOR: The Freedom is the darkest ship inside I have ever been on. There is little lighting and what there is is darkly tinted. Paneling is plastic in a pattern of mixed fake wood grain and tiger skin, resulting in orange and black varied wavy lines. I was shocked to find out that this ship received a major refit three years ago. It looked so bad inside that MEN were making jokes about it! All was not bad. The crew did a good job of avoiding rocks, our cabin steward, Ron, was the best we've had in many years, our suite was spacious and had plentiful storage, there were ice cream machines everywhere and employees were uniformly polite. But a cruise is about the food and the ship and Carnival flunks on both counts. Read Less
Sail Date March 2017
I have been on other carnival cruises. We have been on the Triumph and the Dream and enjoyed them. The Valor should be melted down for razor blades. Better yet, send it back to the port it was originally in before coming to Galveston. ... Read More
I have been on other carnival cruises. We have been on the Triumph and the Dream and enjoyed them. The Valor should be melted down for razor blades. Better yet, send it back to the port it was originally in before coming to Galveston. Very disappointed with this ship. The hot food at the buffet was cold. I complained about this to the wait staff in the kitchen, however it was over looked. The quality of the food in the restaurants was below standards. Maybe if the food was hot, I would not have noticed the below par quality. C'mon. What ever happened to heating lamps and warming trays people? The Motown review contest, Name that Tune, was eliminated properly because black passengers really enjoyed participating in the activity. Say what??? Also, everybody do not like country western music. Needed more diverse music that every ethnicity could relate to in the public areas of the ship and as well as, at least singers who can actually sing. I felt like I was at a Klan meeting when passing through these areas. Need better or more TV channels. I'm a FOX news watcher. I don't need 3 channels of CNN. People smoking on stateroom Balconies. Yuk!! Smelly!! Casino was a big stinky ashtray too. Need better ventilation or a casino for non smokers. Most of the wait staff appeared to be oppressed, over worked and unhappy on the Valor. The seafood restaurant was excellent as well as the service. Although a little pricey. The shore excursions are ridiculously over priced in Mexico. The peso is weaker than ever, so why are the shore excursions still so expensive. I'm not trying to help fund and build the "Wall" in Mexico, you know? In summary, Carnival, you owe me. Compensation is in order. Read Less
Sail Date February 2017
First off, let me start by saying, I'm a new mom again suffering postpartum depression and anxiety and this cruise was supposed to be a little getaway for me and my family to just enjoy ourselves together but to be relaxing also. ... Read More
First off, let me start by saying, I'm a new mom again suffering postpartum depression and anxiety and this cruise was supposed to be a little getaway for me and my family to just enjoy ourselves together but to be relaxing also. This cruise was anything but that and really just wasn't what I was hoping for. After cruising on the big ships, we were excited to try the smaller Valor, but never again will we make that mistake. My biggest complaint is the lack of baby changing facilities on the boat, as in ZERO. Not one to be found anywhere, which I thought was surprising as Carnival prides themselves on being the "Family" cruise line. I was told by Guest Services that "that was what my room was for". So anytime my baby needed a change or breastfed, I had to go back to my room, which makes doing anything incredibly stressful. I'm not asking for dedicated space to breastfeed, I'm just saying the installation of tables in the bathroom would have helped tremendously! Also, the baby Camp is only open from 10pm - 1am, which makes absolutely no sense at all. You can't go eat dinner at 10, most babies go to sleep before 10 so that means putting your baby to sleep in your room, then moving them, then moving them again. Not that my intention was to not be with my baby, but there were a couple of nights that it would have been nice to have the baby looked after while we had a nice steakhouse dinner, instead we just took her everywhere with us. Next, the food. I'm not sure what was going on, but the food we ate was all terrible. The steakhouse food was so bad I felt compelled to tell the hostess. It was almost like no one chef knew to season their food. Everything was so bland. I thought maybe it was a bad night, so I ordered the steakhouse to take back to my room one night while I was with the baby while hubby hit the casino and no, it was still pretty flavorless. It was incredibly disappointing because our cruise on the Magic before she was drydocked really set the bar high for our next cruises. We even booked the Chef's Table before we got on the boat, and that was a complete waste of money. The Chef only joined us for the last 10 minutes of the evening and the food really was nothing special. I was really hoping for something special, but I was left with regret for the whole experience. Our room steward was hard to find, even calling to get ahold of him for simple things proved difficult. We heard a rumor that Carnival cut back on the number of stewards and gave them more rooms to cover, which could be the problem. We had several issues in our room with plumbing throughout our cruise, which was pretty annoying. We were "encouraged" to pick between an AM service of our room or a PM service and when I requested both, I caught a little attitude. Again, having to change a baby in our stateroom all day left our trashcans overflowing most days of diapers, which is not fun. So, Carnival has this new rule that you can't bring bottled water on board, which means you have to purchase it from the Fun Shops and have it delivered. Leaving out of Galveston means you don't get your purchase until Day 2, even if it's not alcohol. As a breastfeeding mom, I needed my bottled water to stay hydrated and no one could help me find out about my order. I was told by the steward to check with Guest Services, whom told me to check with the Fun Shops, whom told me they couldn't help me and it would get there whenever it got there. Or I could just buy the bottle left in my stateroom for $4, which is what I was forced to do after no water all day. My order finally showed up after 8pm. In case you didn't know, the Valor is an old boat, and with that comes out dated decor, older beds and non functioning elevators. Our entire cruise there were several elevators that weren't working which made coming and going on port days a little crazy. Also, every time you turned around, you were running into people that were sick. I understand that when you put that many people into a small space, illnesses spread, however I have it on good authority from a fellow cruiser that she knew someone on the boat that tested positive for the Flu and still got on the boat, even after the crew and embarkation staff were notified of her illness, which I think is just poor business. Our entire party came back sick from the cruise and I know several dozen other people that also came home sick with upper respiratory problems from the same cruise. We are 2 weeks out from coming home now and are still fighting this illness. For those of you that think Purell and you'll be fine, not with airborne illnesses. So I'm curious why Carnival would even let someone board, knowing that they were sick. Doesn't seem like you would want to chance infecting your staff or other cruisers. So, in closing, have I been spoiled by big boats? Probably, but in my opinion, it shouldn't matter the size of the ship, you should get the same experience no matter what. I absolutely love cruising, but if this is going to be the status quo from Carnival, then I won't be sailing with them any longer. In my opinion, it's not worth the cost of sailing. I can stay home and have crappy service, below average food and being subjected to illnesses. At least here I can find a baby changing table in any restaurant or store that I'm in. Read Less
Sail Date February 2017
This cruise had a water park with slides, climbing wall, putt putt, an ice cream shop, etc. we were disappointed to know there was no climbing wall and only one slide ( which was rarely open). There was a kid area but nothing like ... Read More
This cruise had a water park with slides, climbing wall, putt putt, an ice cream shop, etc. we were disappointed to know there was no climbing wall and only one slide ( which was rarely open). There was a kid area but nothing like pictures. The cherry on top ice cream/candy shop was tiny and had no ice cream. Even on the boat in the gym they showed pictures of the boat and the pictures had to have been from a newer bigger freedom. There was a bar next to the casino that people could smoke in and it made the entire ship smell soooo bad. I Ive cruise on many boats and yes there is smoking in the casino but never in the bars and never has it made the entire boat stink. Besides bingo and the art auction during the day there wasn't much to do inside the boat unless you wanted to sit in one of the many bars and listen to music. This was by far the most disappointing cruise yet! Also we were given a $50 giftcard for the spa for our anniversary and my cousin got one for her bday. THe lady let her spend it on a $50 item but when i went in i had to spend over $50 so that made me mad. Read Less
Sail Date February 2017
Embarkation has become a disaster. Use to arrive in Galveston between 1230 and 1330 and go straight to the check in counter. Now it's still a long line at 1315. Cabin 6207. Accessible room lots of room to move around, but you ... Read More
Embarkation has become a disaster. Use to arrive in Galveston between 1230 and 1330 and go straight to the check in counter. Now it's still a long line at 1315. Cabin 6207. Accessible room lots of room to move around, but you lose the couch. Door to cabin is hard to find at first, not located in main hallway, have to look by the door going outside. Is to close to front of ship. Any headwind or wind from the right it's to windy to sit outside while at sea. Was able to use on way back from wind was from the East. Don't get sucked into the hype over Seafood Shack. Oysters aren't fresh. Bread bowls are not supposed to be reusable, and clam chowder was bland and watered down. Lobster night has become a joke. Same skimpy tails you can get from Kroger for $4.99 a pound and two little shrimp. The Filet Mignon is now so small they have to supplement with pot roast. Carnival just needs to do away with any sort of dress code. Doesn't make a difference what night it is people are in shorts, T-tops, jeans whatever they feel like wearing anywhere on the ship. Entertainment has become nothing special. Instead of having a troupe of dancers we have six people and think that by having fancy screen effects it's going to make the show better. The two shows we saw were basically the same, just some different music and dance moves in different order. Before Carnival hires people to preform it would be nice if maybe they had listened to the music they're supposed to preform. The little rock band combo they had was terrible. Female was so bad she had to slur almost every line. I guess she thought her tattoos were cool and made up for her lack of talent. Read Less
Sail Date February 2017
It has been over ten years since I last cruised on Carnival but was excited to go again. This was the first trip without children in sixteen years for my husband and I. We decided to go on this trip since we had friends going as well. Our ... Read More
It has been over ten years since I last cruised on Carnival but was excited to go again. This was the first trip without children in sixteen years for my husband and I. We decided to go on this trip since we had friends going as well. Our check in time was 12:30p and the lines were long due to computer issues. Once we finally got onboard and went to check out our ocean view cabin, I was surprised to find a note from carnival welcoming us back along with free liters of water and pins. I saw a dish of chocolate covered strawberries and that they really appreciated returning guests. WRONG. Once I lifted the lid I found that they were not only covered in chocolate but mold as well. Turns out it was left behind from the previous sailing which led me to believe that maybe our room was not properly cleaned. There was a film of dust on the inside of our ocean view window and we did not find the oversize blue pool towels in our room. Carnival apologized for the molded food but it took three days to get someone to deliver pool towels to our room. We used our bathrobes one night for a trip to the hot tub and after spilling a drink on one of them we left them in the floor of our cabin only to find that they were picked up and hung in the bathroom for us....yes, the same dirty robes. The food at the buffet on the lido deck was always cold and one of our friends had room service that included spoiled milk for cereal. To end the trip, we were given a bill for someone else in a different room and it took the steward about 10 minutes to find our bill so we could disembark. Again, more lines for disembarking and carnival employees not knowing which lines to send you to. We had a blast on our excursions and we loved Greg in the piano bar. Overall, I probably wont cruise on carnival again. Big disappointment. Read Less
Sail Date January 2017
We chose this cruise because it fit in with our trip to Galveston. I suppose that if I had never been on other cruises I wouldn't know how bad it was. The food at the buffet wasn't good and I couldn't believe that they ... Read More
We chose this cruise because it fit in with our trip to Galveston. I suppose that if I had never been on other cruises I wouldn't know how bad it was. The food at the buffet wasn't good and I couldn't believe that they weren't pushing the hand sanitation like other ships. As a matter of fact sometimes you had to go out of your way to find the hand sanitizer. The food at the main dining room was ok and the service was good. Staff were nice and fun. There was only entertainment 2 of the 7 nights in the theatre and it was kind of a high school musical thing. Better than nothing which is what we got the rest of the days. The young couple (2 Bad Apples)who played and sang in the casino and lounge were good and we enjoyed listening to them. I slipped on a wet floor by the hot tub and sprained my foot. They had grip stuff on some of the floor but not where I stepped. I didn't make a big deal of it at all. When I went to the medical unit to request an ice pack they gave me a ziploc bag and told me to get ice from room service. So I ended up paying room service fees and tipping for ice that on any other ship would've been in my room twice a day anyways. Not too thrilled with that. This was our first AND last Carnival cruise. Read Less
Sail Date January 2017
We chose this cruise because we it was the only time my family and I could coordinate our schedules. I was a little hesitant due to previous reviews I've read about the Freedom, but due to our schedule, it was our only option. Our ... Read More
We chose this cruise because we it was the only time my family and I could coordinate our schedules. I was a little hesitant due to previous reviews I've read about the Freedom, but due to our schedule, it was our only option. Our cruise was delayed 2 days due to fog in Galveston (not Carnival's fault, & they refunded one day to everyone). Once on the ship, the rooms had not been finished- no beach towels, room service menus, the water we ordered & prepaid for had not been delivered (we didn't get it until the next evening after we asked about it), and the carpet had not been vacuumed (bobby pins & other debris on the floor from previous guest). The mini fridge had not been stocked, we didn't have robes, and no towel animals to welcome us aboard, not to mention the sail away party was cancelled, and every deck party for the subsequent days as well (not sure why, they never gave an explanation). Every. Single. One. The staff didn't seem happy or friendly, the cruise director seemed tired (the only time we heard from him was during the one deck event they did- the hairy chest competition), and the days were filled with sales pitches (way more than our previous cruise with Carnival). My daughters bathroom was never restocked (3 days passed before they came asking to borrow toilet paper & facial tissue because they were completely out w/no extra in their bathroom storage, probably due to the fact that the previous cruisers were delayed by fog & stuck on the ship, so they flipped the rooms in a hurry for us to board). The whole cruise was disappointing. On a side note, if you do not eat or pork, there will be no breakfast options for you other than eggs. Turkey bacon/sausage are readily available and affordable, but a cruise line only offers pork. That is not acceptable in 2017. Step up your game Carnival! You pay for a vacation and that's what I came expecting. My previous cruise was on the Carnival Magic & everything about it was awesome (except not having non-pork options). This one was such a let down. Read Less
Sail Date January 2017
We booked this cruise with a large group of friends. We had never been to Cayman and wanted to see it. For a ship that is only 4 years old, the Breeze is showing signs of wear and tear. Attention to detail was lacking where housekeeping ... Read More
We booked this cruise with a large group of friends. We had never been to Cayman and wanted to see it. For a ship that is only 4 years old, the Breeze is showing signs of wear and tear. Attention to detail was lacking where housekeeping was concerned. The last 3 days of our trip we were without hot water. The Carnival team tried to make repairs but were unsuccessful. Comparing notes with others in our section, we learned we were not alone with the cold showers. The lido buffet was OK but the dining room was above the norm. Corrina was our head waitress and she was top notch. She never missed any detail, no matter how small. Always friendly and inviting, it was a pleasure to eat in her section. We highly recommend Stingray City in Cayman. IT was a lot of fun and we did not feel like cattle being driven to market. We booked the excursion through Carnival. Read Less
Sail Date January 2017
Overall, the 7-day cruise from Galveston onboard Carnival Freedom from January 7-14, 2017, was poor. Due to a strong cold front, the first day and a half of the cruise from Galveston to Cozumel was very cold (near zero to 10 degrees ... Read More
Overall, the 7-day cruise from Galveston onboard Carnival Freedom from January 7-14, 2017, was poor. Due to a strong cold front, the first day and a half of the cruise from Galveston to Cozumel was very cold (near zero to 10 degrees celsius) and very windy. This made using any of the pools or “sun” decks impossible. This is not the fault of the cruise line and we accept the fate from Mother Nature. However, every other bad experience aboard this cruise IS the fault of Carnival Cruise Line: 1. We booked an excursion to the Xunantunich Mayan Ruins Site during the port day in Belize. The weather was good, so our tour group was able to climb the main temple ruin to the top. Unfortunately, my spouse developed an issue with her hip and had to take the shortcut back down to the ground. After insuring her safety to the ground, I attempted to rejoin the group on the climb to the top of the ruin, but the tour guide said “you need to stay with her.” Then the tour guide went on to say that the next group was quickly approaching and I had to stay with my own tour group. I said I could easily catch up to them without causing a problem for the upcoming group, but she would not let me proceed back to our group. I was forced to sit on the ground and watch the rest of my group having a good time on the monument. This was a VERY DISAPPOINTING experience, as my reason for going on this cruise and booking this tour was to enjoy the Mayan ruins. The tour guide took that enjoyment away from me for absolutely no reason. This needlessly negative experience ruined my vacation. 2. Carnival has rules and Federal law requires strict and specific smoking areas on-board the ship. However, the people staying in the room next to ours were smoking on their balcony, which caused cigarette smoke to be a big problem for us, making any enjoyment of our balcony state room void. We mentioned this issue to our housekeeping attendant, and he said he would “take care of it” as it was clear violation of smoking and ship fire safety policy. But the problem persisted throughout the cruise in spite of our asking the staff to enforce their own policies. This tells me that Carnival has no concern for safety when it comes to fire. In addition Carnival's policy of allowing smoking in the bars and casino and then having those areas constructed in such a way as to allow that smoke to travel up though every deck and onto the Lido deck area, thus exposing every single passenger to the toxic fumes of a few. There were very few areas on the ship that were truly 'smoke free.' 3. Open hours for the Lido Buffet are ridiculously short with only one buffet line open for the evening 'meal'. And when they did open for a meal, the lines always meant 30 minutes (or more) waiting for food. Then attempting to find a place to sit and enjoy the meal was the next hurdle. There was not enough seating space available, so we often had to carry our food back to our room to eat. There is no excuse for this poor experience at nearly every meal, except to presume that Carnival does not care enough about their “guests” to provide reasonable serving hours and seating. In addition the 'specialty cuisine' areas were only open from noon to 2:30, leaving passengers with the choice of very poor quality 'pizza' or paying extra for a sandwich or a seafood item. The food was very much the same every day and either overcooked or utterly tasteless. An example a pannecotta that was the consistency of rubber sponge and tastes slightly worse than Styrofoam. 4. During the “fun day at sea” days, there were never enough deck chairs so one could just lay around and work on a sun tan. During both sea days returning to home port, I was unable to locate a deck chair anywhere that was not occupied or had someone's belongings laying on it. Most of the time, about half of all the deck chairs were empty, but folks had left their towel or other items on the chair to “reserve” it. Once again, Carnival did not enforce their own “no reserve seating” rules. This experience was very upsetting, as I couldn't even get some time in the sun on-board this ship. On top of all that, there was a big pile of deck chairs all stacked up on deck 12, and tied up with rope. Guess what, there was lots of open deck where those chairs should have been available for “guests.” I asked about this and was told those were extra deck chairs and could not be used. How stupid can it get? I ended this vacation with next to zero time in the sun simply because of people hogging the chairs while they were off doing other things. BIG disappointment, and how rude of other passengers to do this. 6. During the “extra” day at sea waiting for the fog to clear in port, Carnival shut off everyone's access to soda and drinks. When we asked at Guest Services, we were rudely informed that the cruise was for 7 days, and was over, so if we wanted a soda or drink, we had to pay full price, IN CASH. We pointed out that the cruise ended with docking, and were told to “deal with it” in a very nasty manner. It was clear at this point that “guests” were seen as non-paying cargo. 7. We purchased the Internet package that was supposed to provide access to the web along with streaming video. What a joke! Most of the time, you could not even get to a simple web page before timeouts happened, not to mention even the thought (or dream) of video! We spent $70 on Internet service which worked about 10 minutes a day. I want my money back, as it was clearly a misrepresentation and rip-off. I will never set foot on another Carnival Ship. Too many crew members were rude and unfriendly (and often ignored you), and many of the products and services they were selling on-board were not what they said they were. This vacation was a disaster, and Carnival takes a 95% share of the blame. Read Less
Sail Date January 2017
Our cruise was arranged by a family member. 23 members of our family attended, each with different cruising experience and a variety of budgets. Galveston is a very difficult port to get to from the East Coast. One has to fly into ... Read More
Our cruise was arranged by a family member. 23 members of our family attended, each with different cruising experience and a variety of budgets. Galveston is a very difficult port to get to from the East Coast. One has to fly into Houston and then try to arrange a shuttle or other transportation to Galveston (about 1.5 hour trip from Bush Intercontinental and about 1.0 hour trip from Hobby). Our cruise was "fogged out" of the Galveston port and we stayed on the ship for an additional ~36 hours. Therefore, a 7 day cruise turned into a 9 day cruise. Carnival did an outstanding job of taking care of all of the passengers "stranded" on the ship. Mixed experiences were reported when dealing with the airlines and attempting to make changes. We found United to be difficult. Other passengers reported that American was very difficult, while Southwest and Delta were the most accommodating airlines. The ship is dated and the cruise is clearly a "crew for the masses". Many may not have the same standards as you have. We found many passengers to be pushy, inconsiderate, and "entitled". Embarkation and debarkation both feel like a bit of a "cattle call". The ports of call - Cozumel, Roatan (a Honduras Bay island), and Belize - are underwhelming. The crew is very hard-working and go out of their way to make the trip enjoyable. If this cruise is the only cruise that is affordable for you, go for it! If all you are looking for is a few days in the sun, go for it! If you like interesting ports of call, civilized passengers, an updated ship, good food, ... and there is a cruise that is more affordable for you ... don't go on this one. Read Less
Sail Date January 2017
We assumed we were getting the same caliber ship and amenities on the Carnival Valor as we did on the Magic, but we didn’t. Cigarette smoke was everywhere and not just by the casino. We smelled it in the lobby, on guest decks and ... Read More
We assumed we were getting the same caliber ship and amenities on the Carnival Valor as we did on the Magic, but we didn’t. Cigarette smoke was everywhere and not just by the casino. We smelled it in the lobby, on guest decks and even near the elevators on the Lido deck. We paid for a balcony, yet three or four days, they were “cleaning” or painting. They woke us one morning working outside and then one day I couldn’t go out as they were on our balcony. Maybe one day per cruise, but not multiple days! On both of our prior cruises (Carnival Magic and Princess Emerald), we always saw crew cleaning. We only saw it once on the Valor. The ship was late coming to port, so we didn’t complain about the dusty counters in the room. My husband found towels that had poop stains on them. Food in the dining room was just room temperature, like it’d been sitting out for an hour or more. Service was extremely slow and one night, the waitress kept giving us stuff we didn’t order. There wasn’t a lot to do during the day unless you attended info-mericials where they tried to sell you something or you had to pay extra. Most Trivia was held next to the casino’s – very smoky. The two in room free movies and tv shows repeated throughout the whole week. The playlist up on Lido repeated the same dozen songs the whole day. We paid for Hilton quality, but it didn't even make it to Motel 6 level. None of the crew employees cared. Pros of the trip: our shore excursions, the comedy routines, the hot food we found (pizza, burgers, wok, sandwiches and omelettes,) Read Less
Sail Date January 2017
We've been on 6+ other Carnival cruises, this by far very disappointing. Our room was great as was Laxmi our cabin steward. We had early dining at 6pm in the Chic restaurant. Table 641 is a terrible placement, right as you come in on ... Read More
We've been on 6+ other Carnival cruises, this by far very disappointing. Our room was great as was Laxmi our cabin steward. We had early dining at 6pm in the Chic restaurant. Table 641 is a terrible placement, right as you come in on deck 4 to the left by the stairs, next to the waitstaff work space. For the "showtime" the wait staff do every evening you head to stand up and look over the railing to see anything. Our wait staff, Jorge, Samson and Yin were lovely! Nay and Ionut the "shot" and wine steward were also wonderful. For was good, not a good a previous Carnival cruises, but ok. The nightly shows in the Victoriana theater were pathetic. Apparently all Carnival cruises will change to this format of shows, I hardly call a stand up guy from Las vegas juggling a few balls and snapping a newspaper in half a show for the evening. Hasbro game show while fun, was not an evening showcase that has been accustomed to on Carnival cruises. The 80's pop was off tune and something to show in a small lounge during the day hours. All the "shows" were something that would normally be done during daytime hours in a small lounge or perhaps the Victoriana, but not worthy of the evening show. Utterly a waste of time!!! The Serenity deck, 21+ (deck 11 and 12) was indeed nice, however placing it right next to the playground hardly yielded the effect of serene and quiet. That was not thought out well. We did the behind the fun tour, bought our tickets upon boarding, and the tickets were delivered to the stateroom on the first evening. We showed up for the tour on Thursday, Jan 5 in the library along with the other 14 guests who purchased tickets, waited and waited, until my husband and another woman went to see where the guide was. The shore excursion desk said the ticket was a misprint and the tour was the following day. No apology and quite frankly was rude when questioned. The daily Fun Times also had the tour for Thursday and Malcom the cruise director had announced it on the morning show as well, but the dark haired, English gal at the desk acted like we were stupid and said it's just a misprint. On vacation we sleep in, we go to sit down breakfast, and while not a huge deal, this "misprint" led to 2 mornings being re-arranged to meet the misprinted tickets. No apology, no price discount, only said we could cancel the whole thing. We wanted to do the tour, however the cruise line expects every T to be crossed and i dotted when it comes to you being on time, paying your bill, etc, etc., so we should expect the same from them. $95 per person is pure profit for them for this tour and their inconvenience of us was not acknowledged. We have cruised Carnival many times and this is the first time we were sorely disappointed. We won't go on the Freedom again, and we'll look at the shows before booking on any other Carnival cruise as well. One more thing, the time in Nassau is very short and Freeport very long. It would be great to flip flop these days as Nassau has Atlantis which we went to and it is amazing. Unfortunately the water park there closes at sundown, basically 5pm, so when you dock at 12pm, get off the boat by 12:30, get to Atlantis by 1pm, you only have 4 hours to enjoy the vast array of outdoor activity. The aquarium stays open late, so you can do those after the waterpark closes, but it's a pricey thing to do for really only 4 hours of play time. We never book through Carnival as the price is always much more than booking ourselves, so even doing that it was $966 for the 6 of us. Read Less
Sail Date December 2016
I had chose Carnival Breeze because it was our honeymoon cruise, my husband had never cruised before but I had on the Magic (a wonderful ship in every way and the true meaning of the fun ship), which is no longer available from Galveston. ... Read More
I had chose Carnival Breeze because it was our honeymoon cruise, my husband had never cruised before but I had on the Magic (a wonderful ship in every way and the true meaning of the fun ship), which is no longer available from Galveston. Problem one, this ship was late to every port but the return. The entertainment was bad, and few, on the Magic we had a new show every night. On the Breeze it was show 3 nights and an English woman wanting you to spend money on shore and the ship shops. No matter what, every day instead of entertainment you got the shopping people down your throat, that weren't friendly if you met them face to face. I kept getting the same towel animal every night. There was no towel folding class. It was all about having you spend money. No drink specials with the pineapple or coconut shell. Only good thing was housekeeping and Sapphire dinning staff was friendly. Read Less
Sail Date December 2016
This is our 2nd Carnival cruise and 3rd cruise overall. Lets start with the most negative, FOOD: The buffet food on this cruise was below our expectations, even after our first cruise on the ecstasy 10 years ago that we were pleased with ... Read More
This is our 2nd Carnival cruise and 3rd cruise overall. Lets start with the most negative, FOOD: The buffet food on this cruise was below our expectations, even after our first cruise on the ecstasy 10 years ago that we were pleased with the selection and quality, we were VERY disappointed on the buffet quality and selection on this cruise. Guys burgers were awesome! Italian restaurant was awesome! Even though we had to pay extra to eat there. Main dining room food was not much better than buffet. SHIP: We decided to go interior this time after staying in balcony on previous cruises, and rom was ok. Dark like I like it and on the 9th floor out of 12 it was close to action. But the whole ship shook side to side on calm seas on sea days, due to speed I assume because from port to port night travel was smooth. Didn't sleep much for the 3 sea nights because ship was surging forward, and shaking side to side. IMO this ship is just layed out weird? The ecstasy was much smaller but had more to do, I guess this ship being the 2nd largest carnival ship is mostly rooms. PORTS: Key West, Florida AWESOME! Nice shopping and lots to see.. Freeport, Bahamas Should have stayed on the ship. Took a ride to pirates beach, was told this was only beach open. Should call it broken glass and hidden costs beach. Beer was semi not cold, and vendors were EVERYWHERE and would not take no for an answer. Should have stayed on ship here. Nassau, Bahamas.. nice port, good shopping, we steered clear of beaches because there were 4 Carnival ships in port at the same time, and we had already stayed in a resort here. Overall I give this cruise a 2 out of 5 Read Less
Sail Date December 2016
I took this cruise along with some other friends. I traveled by myself so had to pay for 2. I have been on this boat before and didn't really like this boat so I decided to upgrade and pay for a room with a balcony to make the ... Read More
I took this cruise along with some other friends. I traveled by myself so had to pay for 2. I have been on this boat before and didn't really like this boat so I decided to upgrade and pay for a room with a balcony to make the cruise better. I got a balcony room on the 6th level just above the entry to the casino. Mistake number one. This room filled up with smoke from the casino as soon as the cruise hits international waters. Not so good if you don't smoke. After a trip to guest services and 3 people coming to the room to confirm it smells like smoke and another trip to guest services, guest services said they would move me. They could upgrade me to another room but the room has had some noise issues. I asked to see the room, its midnight, second night on the boat. The room is larger nicer balcony and has clean air. I can breathe so this is a plus. Go to bed and at 6 am the staff moves the deck furniture around above my room, this sounds like finger nails on a chalk board in a microphone. At 7 am the room attendants come out of the side closet next to my room and bang up against the wall with the carts. I know these guys are hard working and doing their job so I can't really blame them, it is a poor choice of the layout of the room on the boat and its location. The room definitely needs some noise barriers. Port of calls were Key West, Freeport and Nassau. Key West is great but Carnival wants you back on the ship by 5pm just when Key West is coming alive with some good night vibes. Freeport is a sad little port of call. Very industrial and not much to do. Nassau is nice and should deserve a two day stay. On Friday the return back to Galveston I eat breakfast in the dinning room and I don't even make it thru breakfast and get sick. Not motion sickness sick, Food poisoning sick. I spend my return home for the next 2 days sick in the bed with Chills, Fever and nauseated. Not how I planned my 2 days at sea for the leg home. Read Less
Sail Date December 2016
The ports of call were fine and we did enjoy our excursions. The dining room was great with wonderful wait staff and food. Service staff were exceptional. Entertainment was not top notch but it was something to do. We spent the extra ... Read More
The ports of call were fine and we did enjoy our excursions. The dining room was great with wonderful wait staff and food. Service staff were exceptional. Entertainment was not top notch but it was something to do. We spent the extra money for a private balcony because my husband does not like crowds and we don't care for alcohol drinking parties. We could never enjoy our balcony because of all the smoking going on by our neighbors. I have an adverse reaction to cig. smoke and had to leave every time I went out to enjoy my view and fresh air. We reported them to guest services but they never stopped, as a matter of fact they invited more people to come join them. I counted 5 smoking out there the next day after my making the report. This spoiled the whole trip. We will never go on another Carnival cruise again. Read Less
Sail Date December 2016
Embarkation on the Breeze was not too bad, but the signage as you enter is not well displayed. You must ask someone to confirm locations. We waited about 1.5 hours and were aboard around 12:30. There were really only three places in ... Read More
Embarkation on the Breeze was not too bad, but the signage as you enter is not well displayed. You must ask someone to confirm locations. We waited about 1.5 hours and were aboard around 12:30. There were really only three places in which you were able to get decent food. The steakhouse was excellent, but why pay for meals everyday when you already have paid the fare? Guys and Blue Iguana were also very good. The buffet is good is you like old, crusty, out of temperature food. It was assorted leftovers with a side of confusion. The main dining room was awful, no matter which meal you ate. If you plan on eating any meal set aside 2-2.5 hours. Brunch was food that was left under a warmer or under-cooked. My wife received a raw pork chop, delicious!. The pancakes were fit to use as coasters as nothing would penetrate their rubbery crust. Mac-n-cheese is just mac without the cheese, oh there were chicken pieces that resembled balsa wood. Dinner service was not any better. From 40 minutes between courses, cold/tepid food, to hair in the soup, dinner was a disaster. We were in Spa Cabin 12030 and its mattress was in dire need of being thrown out. Springs that poked you while you slept made the spa experience feel like being probed by aliens as you tried to slumber. Other than that the cabin was a typical CCL balcony room. One final note, if you have Cheers many of the bartenders seemed hesitant to help you. You have to be assertive as you may be skipped over multiple times by patrons that came to the bar after you did. If I had a time machine I would go back in time and warn myself not to book this cruise. Read Less
Sail Date November 2016
First...I selected Western Caribbean as where I sailed because that was the original intent.... I booked this cruise in May 2016 for my son (14) and I over the week of Thanksgiving. I paid for a cabin upgrade, airport transportation, ... Read More
First...I selected Western Caribbean as where I sailed because that was the original intent.... I booked this cruise in May 2016 for my son (14) and I over the week of Thanksgiving. I paid for a cabin upgrade, airport transportation, alcohol package for me, bottomless soda for kiddo and booked our excursions for Grand Cayman, Jamaica and Cozumel. I purchased our flight by using Skymiles and booked a hotel the night before using hotel points (I travel a lot for business and frequently use those perks for family vacations). I am an experienced traveler however this was my first cruise. We were excited for this new adventure! I logged into my Carnival account one week prior to print all of our documents. NONE of my excursions were available on my itinerary. It said to "check back later." OK....so I logged on Monday, Tuesday and then on Wednesday became extremely nervous and called Carnival. Our stops had changed. Apparently 3 generators have not been working and the ship cannot go "as fast" as it normally would so our stops would now be Costa Maya and Cozumel. I rolled with it and booked a different excursion. They said I would get a refund. Still wasn't too pleased that Carnival did not communicate the change. We flew from SLC to Houston on Friday. MUCH to my shock the transportation is ONLY the day of the cruise. So....I either lose the night I booked in Galveston (because we didn't know the Saturday nugget of information) and pay for a hotel in Houston and come back to the airport Saturday morning OR we somehow get to Galveston that night (It is now 9:00 pm). I paid $190 cab fare to get to Galveston. The next morning we are scheduled for embarkation at 11:00. We sleep in a little, have breakfast and walk around the hotel seeing the area and then call a cab to take us to port. The cab driver (Galveston Ken - who is AWESOME!) asks us what ship we are on...We're on Liberty...he looks at me and says "really? you came all the way from Utah for this?" Not sure what that meant. Apparently Liberty has had issues for about 4 weeks. Ken said it had cancelled 2 bookings (haven't verified this yet) and had changed itinerary the past sailing. He also said that it wasn't even scheduled to come back to port until at least 2:00 that day. He took us to the port and talked to someone for me. Yes indeed, the ship would not be there until 2 and our embarkation would start at 5:00. And there was nowhere to put our luggage yet. So....we are hanging out at the port for 90 minutes with our luggage until they finally are able to take it and we walk over to an area of restaurants to eat lunch and waste some time. We get on board and immediately greeted with someone to book a nice dinner in one of the restaurants. Not only is it Thanksgiving week but also my 49th birthday so yes, thank you, I would like to reserve something. I am then told that casual clothes are not allowed so dress nicely. As I start talking to her about dress code she mentions that Sunday night is "formal night." Wait....what? Formal? As I said, first cruise, didn't know that was happening. Oh and wait, since we won't be in Cozumel on Thanksgiving but instead at sea...that night is going to be formal as well. Obviously we don't have formal wear. Where was I ever supposed to know that was happening? I'm sure those who have cruised before will say, it happens at least one night, but I did not know that and didn't see anything in my information that was happening. Sunday, our first full day at sea was spent eating burgers on the Lido that evening for dinner and watching all other passengers be all dressed up and going to dinner. Nice. Monday, I find a lounge chair and decide to drink my package and soak up the sun. I meet a wonderfully nice couple from Dallas. This is their 4th cruise just this year, 10 total. We start chatting and my story above comes up...I want to talk to someone who has cruised before to see if this is "normal". Anyway, I asked them if they were disappointed by the itinerary change? Not at all, in fact, they booked this cruise just 3 days before embarkation. A Carnival rep had called them (because of their club status) and offered them this same trip for JUST THE PORT TAXES...$90 each. Oh....turns out they also had the balcony cabin RIGHT NEXT DOOR TO US! Ok....now I'm getting a little more peeved at the entire situation. Tuesday - excursion in Costa Maya (catamaran and snorkeling). So far the highlight of the trip. Wednesday - Cozumel (Amazing Secret River) Absolutely the BEST excursion I've ever done (including zip-lining in the rain forest in the Dominican)!!! BEAUTIFUL! But now I'm stuck at sea for another 2 days....bummer. Thursday - Thanksgiving. The nice couple from Dallas suggest they "dress down" for dinner and that we all go together. There is no way they will turn all of us away. They didn't and we had a nice dinner. Friday - uneventful, Again drinking and sunbathing. We saw 2 shows, comedian/hypnotist and a ventriloquist, pretty decent. And I won $550 at BINGO one day (highlight with the River). As I wind down my story, I've been typing this out as I have been on hold with Carnival inquiring about my excursion refunds and the transportation issue. I've just been told that I will NOT receive reimbursement from the cab ride (didn't really expect to) but that they also will NOT give me 1/2 of the fee I paid for the transportation package either. Excursion refund is forthcoming. Plus I can look forward to the 25% discount on my next Carnival cruise to make up for the itinerary change. This was by far the MOST disappointing vacation I have ever taken. I will NEVER cruise with Carnival again...and may not cruise again. I could've driven to San Diego and gone on a cruise to Mexico for a third of the cost of this fiasco and seen the same stuff. I feel very ripped off right now. Read Less
Sail Date November 2016
This was our 15th cruise and our 2nd worst! The worst one was Holland America after Carnival bought it! Our cabin was fine as were our waiters and that's about it. The food (except for Guys and the Steakhouse) was bordering on ... Read More
This was our 15th cruise and our 2nd worst! The worst one was Holland America after Carnival bought it! Our cabin was fine as were our waiters and that's about it. The food (except for Guys and the Steakhouse) was bordering on awful. Lots of selection...just tasteless. The officers were the most unfriendly I've ever seen. Never saw the captain and only heard him twice. Really a shame because the ship is gorgeous. We sail on Valor in March and if it's not better than this one, won't sail Carnival again even though we will make Platinum on the next one. The music was nothing to be excited about...a country duo that was fine and a jazz band that was fine and one guy doing calypso on Lido and that's it! Ocean Plaza that's supposed to be the hub of the ship was largely deserted. Carnival, you're getting bigger but certainly not better. Get your act together! Read Less
Sail Date November 2016
On Tuesday, Nov 8th, I booked this cruise for myself and my husband. I just got a new job and will start it soon without vacation for a year. I wanted a quick get away before starting. I looked for the least expensive cruise in the next ... Read More
On Tuesday, Nov 8th, I booked this cruise for myself and my husband. I just got a new job and will start it soon without vacation for a year. I wanted a quick get away before starting. I looked for the least expensive cruise in the next few days out of Galveston, so that we didn't need to fly- we could drive. I called Carnival and booked this cruise. It was not a great price, but not too much. We always book least expensive cabin - so inside on lowest deck... this cruise no different. This was my 6th Carnival cruise (My 16th overall). Check in at cruise port went smoothly. We didn't have any wait or issues. We boarded the ship around 1:30pm. The rooms were available. So, we went straight to our room. The beds were not together, but that is not a big deal- easily fixed. My husband had to use the bathroom. He did...but the toilet did not flush- just made odd noise. We called housekeeping and informed them of the beds needing to be moved and the toilet issue. They sent a plummer who got it working- thank goodness!! :-) We had been on the Triumph twice, so were fairly familiar with the lay out of the ship :-) We went to Guy's Burgers for lunch. It was good - as we remembered. When we got back to the room, the room steward(ess) stopped by to say hello. She was very nice. She asked us if we would prefer morning or evening service- that was the 1st time we had ever been asked that!! We said evening... no big deal. It was just odd to not have a clean room after breakfast- LOL. Service twice not needed, but just different to not have it.. We had 6pm dining. So we went to dinner at our assigned time. The dining room was FREEZING cold!! I had to go back to the room for our jackets!! Even the wait staff commented on the cold! It was cold every night!! The food was good, not great. There were 3 servers. But, the service was slow every night! Other, bigger tables with different servers, were ordering dessert when we were eating appetizers. It was crazy slow service. There was a water pitcher on the table some nights- so I would refill my own water. The nights it was not there, I had to wait a while for water refill. Everything was slow! Some people at a table near us ended up eating at the buffet because they got tired of waiting so long between food. Also, this was the 1st time in 16 cruises that there was not lobster on formal night. Well, there was, but it was at a $20 fee!! That's crazy! If I wanted to pay for food, I would go to the specialty restaurants. The food overall was good, not great. We went to the buffet to fill up after dinner some nights! SAD! Thank goodness for 24hr pizza (and soft serve icecream machines). The first night... Welcome aboard show was at 10pm!! I have never seen the main show starting that late! (In the past, there were shows during each dinner time.) We had woke up at 5am to drive to Galveston that morning....so did not go to the show. (We went to bed around 9.) I was disappointed to miss it, but just too tired. As the week went on, the shows were always late- after both dinners. One of the comedy shows started at 12 midnight! On my past cruises, the comedy is my favorite. This time we only went to the "family friendly" ones because the others were too late starting. Also, it was only 4 nights but one night of comedy was repeated another night. So, the comics were on stage all 4 nights- welcome show, 2nd night, midnight show, & the repeat (of 2nd night) show. What I did see of the comics was good, But the schedule sucked! Because of the ship having issues, we did not go to Cozumel... Our only port was Progresso. It is not near as nice, but at least we got to get out and walk around. We left there an hour late. We did see a bus drive down the pier- so we guess there was a late shore excursion....but there was not an announcement! In the past, they have advised us that we would be late .... not this cruise. No big deal, just found it odd. We did have a toilet issue later in the cruise, but the plummer got it fixed. Toilet not flushing is not cool!! The public restrooms were not as clean as most other cruises, either. I did have a toilet in a public restroom not flush, too. My husband said the men's rooms were not clean... said "water" and paper on the floor. Honestly, over all not as clean as most other cruise ships. We did like that they were not stopping you at the entrance to the dining to squirt hand sanitizer on us. We wash our hands and are careful not to touch anything on our way in. The debarkation process went very smoothly! We carried our own luggage off. The passport line was not long at all. We waited longer for the shuttle to our car than we did in line at customs! The "love and marriage" game and "hairy chest" contest were GREAT! The people we met on the cruise were wonderful (as usual). The ship has beautiful decor. The staff is friendly. The photo people were good and friendly... prices reasonable. But, they did not have a kiosk- you had to find your pictures on the walls of pictures. That is not easy to find! :-) Overall, we had a good time. BUT, it was not nearly as good as my past 15 cruises! I generally recommend Carnival when we are on other cruise lines and people comment how it is not as good as expected. Carnival was my favorite. I am hoping that this last cruise is not a new was of doing things for Carnival! If it is, I will change my choice cruise line. And for sure will not recommend Carnival any more. Read Less
Sail Date November 2016
The port is extremely far from the airport in Houston. Transfers are expensive both through Carnival and independently. Embarkation took longer than normal and you had to walk further than necessary as they would make you walk up and ... Read More
The port is extremely far from the airport in Houston. Transfers are expensive both through Carnival and independently. Embarkation took longer than normal and you had to walk further than necessary as they would make you walk up and down empty queue lines when there wasn't much queue instead of changing the retractable 'ropes' so you could bypass the extra lanes. Then they individually opened, emptied and inspected every case of soda brought on board before putting it back together as best as possible so you could try and carry it aboard. The terminal was depressing. The cabin seemed smaller than on the older Carnival ships and the décor was a hodge-podge of different colour schemes (I think bits had been swapped out and replaced with bits left over from other ships or kept as replacements from previous refurbishments) It didn't give a good overall impression. I never met our cabin steward and still don't know what he looks like or what his name was. This is the first cruise in 24 that this has happened. Overall we weren't impressed with the ship at all although we had both had high hopes before embarkation. There are only two small pools for all the passengers. This is not enough. The children's water area and the play/sports areas seems to have removed a lot of the space that would previously have housed another pool. Also, the pool midship has no hot tubs around it and is uncomfortable to sit near due to the constant bombardment of ads for Carnival on the big screen. The hot tubs on the sides of the promenade deck and in the Serenity area were not hot enough (not just my opinion but also that of the other people I met in there). There are no pools or hot tubs under cover or inside. Neither of the pools was heated. The shops were dismal. The casino is huge and full of cigarette smoke if that is your thing (not mine) - unfortunately, due to the lousy design of the ship you were often forced to walk through it to get to the other end of the ship. I found this bothersome. The showroom was OK as was the room used for the Comedy Club. Food was amongst the worst I have had on a ship in ages. The burgers were OK but I wouldn't say they were anything special. Most of the buffet was pretty awful. The only saving grace was the Tandoor at the rear of the ship which was consistently good. The flavours in the self serve ice cream and yoghurt machines never changed the entire week. Chocolate and vanilla only for ice cream. I wanted to try strawberry but it was only available in the yoghurt (which I can't eat). The experience in the Main Dining Room was awful. We were on any time dining. What a joke. Firstly, you could only get a table if you were there before or as soon as it opened otherwise, you were given a pager and sent away for 20-30 minutes or more. Alternatively you could give up and come back at about 8pm (or later) or go to the buffet that had only a small section open with only a limited choice of meals. They never offered to seat you with others so we spent the entire cruise seated by ourselves. Even the night I went on my own (as my partner was feeling too tired) I was put at a table for two on my own. On other ships they will ask if you want to sit with others and they match you up so you can enjoy other people's company during your meal if you want it. This is a good way to meet other people and can make your trip more enjoyable. The food in the MDR was average at best. Even the lobster was the size of a large prawn/shrimp and tasted horrible. I don't know where they got it from. They left the best til last though as on the last evening we had a late dinner (couldn't get in earlier) and I ordered the Caprese Salad which gave me Staphylococcus aureus food poisoning. I was vomiting and had diarrhea the whole of the night and most of the next day (even vomited at Houston Airport at check in and almost wasn't allowed to get on the flight to go home - awesome!) The entertainment was average. The comedian we saw was actually not too bad. The production shows were poor to average and one was hopeless as for some reason which they didn't really explain they 4 main singers sat on stools and just sang the songs. There was no dancing, no props, no anything. Just them and four stools. The worst thing is they didn't announce the change until they were about to start so you couldn't even leave without disturbing the other guests around you so we got stuck there. The activities were pretty much non-existent except for trivia. No cooking classes, no computer classes, no photography classes, no arts and crafts, etc. If they did have anything it was an excuse to plug spa and gym services. Service was as far as I am concerned non-existent. Never saw the cabin attendants. I think I was asked if I wanted a drink once the entire week. The few times I saw any of the officers they didn't even acknowledge us when usually they nod, smile and say some pleasantries. Even getting on and off the ship there was no acknowledgement. The one shore excursion (snorkeling at Rendezvous Caye in Belize) we did through the ship was awful. I wouldn't recommend it to anyone. It was the worst snorkeling experience of my life. Cozumel we enjoyed as we went snorkeling on our own and Roatan we loved as we went to West Bay on our own in a taxi and had a great time in the water seeing the giant parrot fish. I would never sail from Galveston again nor would I ever sail on the Breeze again. This would probably be the third worst cruise I have been on (out of 24) Read Less
Sail Date November 2016
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