This cruise from start to finish was the worst experience I’ve ever experienced!
- over crowded pools and hot tubs. Was not a safe situation! Especially in the hot tubs. Never went in even once!
- long lines for food! Much of it was over cooked!
- Customer service line was constantly long, no matter what times of day.
- Yes this was the cruise that caught fire!!! Deck 9 was a mess, ...
We have went on several cruises with Norwegian and Royal Caribbean, but not Carnival Freedom. We had several issues before leaving with CF after we did an upgrade to our room. They charges us again for soda and gratuities after the upgrade. Please make sure that you understand it is a bubbles soda package(CF doesn't tell you it is just pepsi products)- We paid for extra for a suite with extra ...
My purse was stolen while waiting to disembark the ship in florida. i told the security staff who was scanning the room cards for people leaving the ship. They scanned my roommate's card then looked at me making sure my face matched then deleted me from their system making it look like i was no longer on the ship. i was in a total panic! I was not allowed to retrace my steps to look for it since ...
Just getting the car parked at the port was a 1 and 1/2 hour process. Getting onto to the ship went smoothly for a change. The food buffet was the worst I have experienced in over 10 cruises including 4 on Carnival. The sit down dining was way below the standard I have always had. The menu food choices were not good at all. The appetizers were always the same. Service was just acceptable not ...
Within moment of stepping onto this ship we knew we had made a mistake booking this cruise. As we were walking to our muster station we walked past the main elevators and were hit with a sewage smell that we would smell many more times in many areas of the ship. The worst of that smell came at the serenity bar. I was truly scared to drink my drink because it made we worry about the sanitation in ...
This was our third Transatlantic cruise with Carnival and by far the worst. If this had been our first Carnival cruise we'd never set foot again on a Carnival ship. The cruise got off to the worst possible start and never really recovered to an acceptable level. It started on a sour note with Embarkation and finished on a sour note with Disembarkation, the bit inbetween was only slightly ...
Freedom cruise from 8/5 - 8/10
We just got home from our first ever Carnival cruise and it will also be our last.
We had the most miserable trip of our lives. This was our 14 year old sons first cruise and it was a total waste of our money. We paid for priority boarding and got our luggage long after people who did not have priority. We paid for the soda package for our son but would have ...
While the initial check-in process was smooth, we then had to sit in a large room with hundreds of other people for over a half hour until we could board. The Boat layout is extremely confusing and you have to go to other floors to get around to your final destination. We got lost 3 times before we found the Habana bar. The boat stinks of sewage A LOT. And not in only one location but everywhere. ...
Second time Carnival cruiser, and this just might be the last cruise we have with them. Where to even start…there were so many rowdy, loud and disrespectful guests on this ship. Screaming, fighting, making a huge mess everywhere. Kids were left unattended to run rampant with no parents in sight. Totally out of control. They just left trash and food everywhere, kids stood at the ice cream stations ...
THIS WAS THE ABSOLUTE WORST CRUISE!
Ok, so I’m not one to write a terrible review even if it was a bad experience, I try to look at all the obstacles that said company may have faced and take that in to consideration. So when I wrote this review believe me it was awful.
Let’s start with the service. The Cruise director wasn’t interactive at all. The vibe of the ship was just poor. We were ...