1 Helpful Vote
Sail Date: March 2019
First time cruiser excited about seeing Cozumel. I knew beforehand smoking was allowed in the bars and the casino, but I did not know the whole ship would smell like an bar! The lounges and casino do not have physical doors, The entry ... Read More
First time cruiser excited about seeing Cozumel. I knew beforehand smoking was allowed in the bars and the casino, but I did not know the whole ship would smell like an bar! The lounges and casino do not have physical doors, The entry is wide open and the second-hand smoke travels throughout the ship. I will never go on another cruise unless it is non-smoking or doors and ventilation is installed. Also, there were so many drunk people even though it was not spring break time. I saw one college girl vomit onto a towel on the Serenity deck. The pool was very small and i would never take children on the cruise since there is such a drinking/partying atmosphere. I saw many, many women in the hallways and hamburger restaurant in only bikinis. Appropriate cover-ups were not enforced. The ship was clean and our dining room waiters Eric and Jorge were fantastic. It was hard to find your way around especially since the stairs are not labeled and you never knew which floor you were on. Floor level signs would have been a huge improvement. The onboard entertainment is what I would call cheesy. The bingo was $40 for three bingo cards and lasted less than 10 minutes of actual calling time. The website lists many restaurants, but in reality most of them were in the same cafeteria and each area was labeled as a separate restaurant. For example the ice cream machine was given a separate restaurant name. The coffee shop and sushi counter seemed to be tucked away in a small out of the way area and hard to find. The jewelry and pictures were pushed heavily. The pictures taken were displayed haphazardly and were moved around so much you could not keep up with your pictures to purchase. Read Less
4 Helpful Votes
Sail Date: February 2019
This was the worst vacation I’ve ever been on. Which is sad because this was our honeymoon. There was absolutely nothing to do. The food was mediocre at best and it was rarely at it’s “best”. The best food on the ship was Guy’s ... Read More
This was the worst vacation I’ve ever been on. Which is sad because this was our honeymoon. There was absolutely nothing to do. The food was mediocre at best and it was rarely at it’s “best”. The best food on the ship was Guy’s Burger Joint which closes pretty early in the evening. Our room was nasty upon entering it for the first time. It looked like someone has rubbed sticky food over the remote control for the TV. When I went to draw the curtains back there was only a metal wall instead of a window. I don’t recall that ever being stated in the room details. Also there was only one outlet. By day two of the cruise we were both more than ready to get off the boat. We are both, of course, sitting here hours after we are supposed to disembark, waiting because everyone is so incompetent. Never again. Read Less
3 Helpful Votes
Sail Date: February 2019
The ship was dirty and the food was terribly disappointing. It was like a bad night at a Golden Corral just before they throw the food out. The wait staff and stewards were very friendly, but 2 of the 3 times I went to Guest Services, I ... Read More
The ship was dirty and the food was terribly disappointing. It was like a bad night at a Golden Corral just before they throw the food out. The wait staff and stewards were very friendly, but 2 of the 3 times I went to Guest Services, I dealt with someone who was totally incompetent. I don’t know if this was a training issue or personnel issue, but the attendant was totally unfamiliar with the what the “First to the Fun” included or even what it was. We also purchased the “Chef’s Table” experience. Again, the service was great but most of the food was terrible. The pro was not with the food itself, but with the execution. The wagyu beef in particular was over cooked and drenched in what tasted like McCormack’s sauce. We got back to find that Carnival double-billed all are expenses onboard and sent my bank account into chaos. We will cruise again, but never with Carnival. Read Less
1 Helpful Vote
Sail Date: January 2019
First let me say that we had bad weather almost the entire time which was not Carnivals fault but the whole boat smelling of sewer, the elevators not working half of the time, and people throwing up on the stairs and It getting left there ... Read More
First let me say that we had bad weather almost the entire time which was not Carnivals fault but the whole boat smelling of sewer, the elevators not working half of the time, and people throwing up on the stairs and It getting left there were all very gross and off-putting. Our itinerary stated that we had an extra fee associated with the dining room we were assigned to and this being our first cruise, we spent every meal in the Lido buffet where the fool was golden corral quality at best. Cozumel was overpriced and the sales people were very aggressive and we had to pay a "fee" to enter a free beach. Every onboard activity was laced with a sales agenda and we were stuck on the boat an additional 9 hours due to "weather conditions". we paid over 150 in tips to people we never even met. I will say that our room steward was excellent, thoughtful, and friendly. I guess cruising is not for everyone. We drank a lot of overpriced alcohol and gambled in the casino where ashtrays were as esteemed as gold bricks but other than that, there did not seem like there was much else to do. I will never get on a boat the rest of my life but experienced cruisers told me that the cruise we were on was not typical of most cruises. I still feel traumatized from the fact that we couldnt just walk away when the going got rough and that is my opinion of this particular boat. Read Less
1 Helpful Vote
Sail Date: August 2018
We enjoyed our cruise. We did buy Faster To The Fun (FTTF) got on first thing, we went right to our cabin and was able to change clots and put up our carry on's. The cabin was clean and ready for us .. our luggage did not arrive early ... Read More
We enjoyed our cruise. We did buy Faster To The Fun (FTTF) got on first thing, we went right to our cabin and was able to change clots and put up our carry on's. The cabin was clean and ready for us .. our luggage did not arrive early .. its was delivered with everyone else..we did anytime dinning the staff was over the top. We play in the casino and the table games were $5 to $6 I think this helps as people new to table games can play and not feel like they spent a lot .. the shows where great also food was great and more than you can images .. the ship is smaller and older but still had a great time for the value .. we book again.. we carried our bags off the boat and was by the time we dock we were in our car in the deck at 7:50am which helps if your driving Read Less
2 Helpful Votes
Sail Date: August 2018
My husband and I chose this cruise because we saw a deal online and have never been on one before. So we figured we'd give it a try. Room service was great. Our room was always clean and we always had clean towels. The food was ... Read More
My husband and I chose this cruise because we saw a deal online and have never been on one before. So we figured we'd give it a try. Room service was great. Our room was always clean and we always had clean towels. The food was good but we just wish there could have been more selections to choose from. Also we enjoyed going to Serenity to get away and relax. I do have to point out some things that could use some improvement. There is only one swimming pool for over 2,000 passengers. We never were able to go swimming because the pool was always over crowded with kids and teenagers and so were the hot tubs. There should be at least three olympic size swimming pools on the ship. Grown ups like to go swimming too. There should have been more activities for grown ups. It's great that there is a lot of entertainment for the kids and teenagers but about the only option for adults is the casino. Since neither of us are into gambling, there wasn't much to do. Even the night clubs are geared for the younger crowd. How about a ballroom where you can dance with your partner to romantic music? Adults need to have some of it as well. Also, the basic package should include a bit more and the site should be a bit clearer on what it does and does not cover. When we booked, our understanding of the trip was that, when we were in port, there would be easily accessible beaches for the passengers to visit. It wasn't until we were onboard that we learned that these beaches could only be reached by booking a shore excursion. Which, of course, cost extra! The menu needs to be extended and there should be more of a beverage choice. And the prices of alcohol drinks need to be reduced. We paid $1,200 for this cruise so we feel that we should have gotten a lot more in the package. But since this was our very first cruise we still had a good time. Read Less
2 Helpful Votes
Sail Date: July 2018
So we just returned from a cruise on the Fantasy. We experienced both positive and negative aspects of the ship and staff: PROS: 1) friendly staff. We rarely encountered our steward and didn’t need any additional assistance, but it ... Read More
So we just returned from a cruise on the Fantasy. We experienced both positive and negative aspects of the ship and staff: PROS: 1) friendly staff. We rarely encountered our steward and didn’t need any additional assistance, but it was nice to have the bed made and clean towels. The staff was nice and it was apparent that they kept the ship clean despite its shortcomings. 2) delicious food. The dining room had great selections. We are huge fans of the American Table series. There were a few duds, but the crab cakes were delicious!!!! 3) bartenders. The bartenders at the atrium bar were attentive and remembered our specific preferences. CONS 1) the ship is gross. The ship is the oldest in the fleet and it shows. The seats in the universe lounge have a musty smell and the rooms need serious TLC. The fake wood contact paper was peeling. There were poorly repaired holes in the walls. There was a red chair rail that runs the length of the room (I think to disguise cords for the lights, maybe). Under this the wall was moldy and disgusting. This was about 2 feet from my face as I slept so I felt gross. The bathrooms need a deep clean/refurb. When it dry docks in January I TRULY hope they completely gut the rooms because they need it! 2) our room stunk. Our room always smelled like fuel or sewage. According to a mechanic, this was due to the opening of the lines and could not be avoided. If you’re around the middle of the ship, you may experience this. Pretty bad- we knew we were getting close to our room from about 50 feet out. 3) sometimes there isn’t a lot going on. I wish there were more shows or offerings. We didn’t want to play bingo or go to arthritis seminars so sometimes there were limited offerings. Overall, we had a good time, I just wish the ship was in better shape. We may wait and see what the repairs look like or use another carrier out of mobile. This boat is not for us as it currently stands. Carnival- PLEASE make this ship clean and updated! Its sooo rusty and old when compared to others docked in Cozumel! Read Less
Sail Date: July 2018
We chose this cruise because it departed for Mobile(only an hour from home) and we were interested in relaxing on the cruise and not planning on getting off the ship for excursions. The ship is one of the smallest in Carnival's ... Read More
We chose this cruise because it departed for Mobile(only an hour from home) and we were interested in relaxing on the cruise and not planning on getting off the ship for excursions. The ship is one of the smallest in Carnival's fleet, which was a plus since my wife cant walk long distances. We enjoyed the friendliness of the crew and the lack of the crowds that can be overwhelming on the larger ships. The entertainment was excellent considering the small theater and limited number of other venue's The main complaint I had was the food. I found that the dining room selections were more limited that on previous cruises on the Carnival Dream and Conquest. Even on Elegant night, the Entree's did not include Lobster tail and Filet Minion as was included on previous cruises, although Lobster tails were offered for an additional fee. I also found the preparation was not very good with most of my dinners overcooked and dried out and the steak was mealy and grizzly. While the Wait staff was for the most part friendly and helpful, I found the pace of dinner extremely slow, which probably the reason most entree's arrived cold. During breakfast in the dining room, I usually received my toast 5-10 minutes before I received my eggs, which were overcooked 2 out of 5 mornings. Another issue was people "Vaping" in the passageways and on the pool and Serenity decks. Even when crew members observed the "Vaping" they said nothing. Overall I enjoyed the cruise and am considering taking another on the fantasy in the not to distant future. I do hope that Carnival will work on improving the food service Read Less
2 Helpful Votes
Sail Date: June 2018
My husband and I booked the 4-Day Cruise out of Mobile to Cozumel as an anniversary getaway and loved every minute of it. We showed up a few minutes before our scheduled boarding time and couldn't have had an easier experience ... Read More
My husband and I booked the 4-Day Cruise out of Mobile to Cozumel as an anniversary getaway and loved every minute of it. We showed up a few minutes before our scheduled boarding time and couldn't have had an easier experience going through security and on to the ship. We had an oceanview room with a king sized bed - the room (bathroom included) was a perfect size for just the two of us. I had expected much smaller accommodations and smaller bathroom but was pleasantly surprised. There is PLENTY of closet storage space in the room too. While the ship may be older they absolutely make the most of what they have. There are constantly people cleaning and making sure it looks it best. They also drain and scrub down the pool each night. We stayed on the boat instead of doing an excursion in Cozumel and LOVED having the pool all to ourselves. The food was pretty good - not the best we've had but definitely not terrible. Pretty much everything on the breakfast buffet was great - and Guy's Burgers are fantastic. The Dining Room food was always presented beautifully but tended to be a little hit-or-miss. The soups were always surprisingly good. SERVICE was 100% top-notch in every way. Always helpful and kind whether it was your room steward or wait staff in a restaurant. We would absolutely book this cruise again and already look forward to the next time we go. If you are simply looking to relax and enjoy, this is a great vacation. Read Less
Sail Date: June 2018
Our cruise to Mexico had been a phenomenal trip with so many new experiences. Planning out a trip is always fun, deciding where we were going to go was difficult since there are so many options. I had decided to surprise my boyfriend to a ... Read More
Our cruise to Mexico had been a phenomenal trip with so many new experiences. Planning out a trip is always fun, deciding where we were going to go was difficult since there are so many options. I had decided to surprise my boyfriend to a cruise for his birthday. I made the choice to go on a cruise since, neither of us have ever gone and had thought it would be a great experience for both of us. I booked our cruise through Cruise Only and they had such an easy system that made it so simple to book. Cruise only provides discounted prices when it comes to cruise that way everyone can go and have some fun. When it came to our cruise I was also able to make payments. I purchased the suite with a balcony that way we can enjoy the view whenever we like. So, I had a year to make payments which made the trip more affordable not to have to come up with a huge lump sum all at once. Getting the suite, we were considered VIP which meant it provided us to have the option to load and unload when we went off the boat. We will be on the cruise for four nights and five days. I gotten a great deal on a flight for both of us there and back seventy-five dollars per ticket. Which was cheaper than if we had driven plus the time we would have had to take. Which Cruise Only provided us discount on flights that made it a lot easier to find great prices. In July of 2018 was when we had an opportunity to get on the boat they made us feel like royalty, our bags were taken to our room. Our port was in Long Beach and headed to Catalina and Baja Mexico. We will be on the boat for a week and was excited for our adventure. I believe everyone should have an opportunity to go on a cruise and see if they like it. Make sure to bring nausea medicine everyone one deals with the motion of the boat different, we were fine but there were others who were not. So, I recommend going on a short cruise first, just in case you do have nausea you’re not spending a week being sick. One cool thing is we had everything exclusive meaning we were able to eat whenever we got hungry and order pretty much whatever we like. Breakfast and dinner had a place where we can go sit down and eat, to have a server. One night we did order steak and lobster which was not included in the price, but was affordable and tasted great. On the Carnival boat there, customer service was great and was there for every need that we had while we were on the boat. From the custodians, servers everyone was amazing. The staff were from all over the world. We did find out that the laws are different at sea and the cruise ship could work the employee as much and pay them as they desire. That is why they hire so many people who are not American because a lot of foreign countries just want the chance and willing to work less hours for less pay. Which showed us how blessed I am really to live in the US. We meet a custodian who was in contract for 6 months with Carnival meaning she will be on the boat for that time and work long hours. She loved her job and was happy with what she did. So, for the most part everything we could expect the staff provided us with what was needed. There were so many activities that were included in the trip which were shows such as comedians, musicals, magic shows and much more. My favorite was the comedians, it was my first show ever and the eighteen and plus had me dying in laughter. We spent most of our time in the jacuzzi which was nice with the view of the ocean or land. We also participated in activities of the boat such as jet skis, a tour in Catalina and Mexico. We had an opportunity to see the culture and Mexico by going to the Blow Hole, while walking to the Blow Hole so many people were out selling crafts and really hustling. In Mexico we had an opportunity to do a tequila tasting, which I have never been a fan and actually enjoyed it. They had tequila that was watermelon flavored. Our View of our room was amazing while we were at land. We booked the suite with the balcony so we could view our location whenever we liked. At sea, the sunset was beautiful and had an opportunity to really admire the sunset with the water. At night it was black and we could not see anything but the sound of the water which was very relaxing. Our room was smaller than I would have thought with booking a suite, but what else would we expect on a cruise boat. My only negative review was there was a lot of children on the boat and not many places that adults could go to relax. They had one area that was twenty-one and up which was very small, they had two jacuzzi and a few chairs to get sun at or relax, I did spend a lot of my time in the jacuzzi to relax but there would be filled with people. I do not have any children so I would probably go on another cruise boat that is serviced more to adults than people with kids. Carnival would be a great cruise once I have a family since they had so much to do for children. Overall, I loved our cruise and we had created so many memories and it was our best vacation, we have ever had after our cruise our vacation did not end there. We decided to stay in Long Beach a few nights after too enjoy are vacation some more I cannot wait for our next cruise. Read Less
Carnival Fantasy Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 3.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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