2 Carnival Fantasy Cruise Reviews for Family Cruises to Bermuda

This was my fifth AND LAST cruise on Carnival. We wanted to go somewhere special and visit a port that we've never been to. I was very disappointed that our itinery had changed. I had checked several days in a row before our vacation, ... Read More
This was my fifth AND LAST cruise on Carnival. We wanted to go somewhere special and visit a port that we've never been to. I was very disappointed that our itinery had changed. I had checked several days in a row before our vacation, and even checked Carnival's website at 7am the day of the cruise. There were no itinery changes mentioned. We found out when we checked in at noon and they told us that we were going to Key West and Cozumel. We've already been there a few times, so we weren't too happy about it, but we wanted to keep a positive mind-set, especially since we paid a lot of money for this vacation. We called Carnival to ask for a price adjustment before we actually boarded the ship, but I was told they couldn't do anything until we got back. "Not being able to do anything about it" is a common phrase we heard this past week. The other option was to not go on the cruise, but we would not be reimbursed. I don't understand how they could have waited so long to make this decision. It's just not right of them to do something like that. Now, this is what upsets me more. You have a couple thousand people that are going to be disappointed, especially since they paid a premium to go to Bermuda, and Carnival doesn't offer a price adjustment from the start of the trip or at least throw in some freebies (internet, free soda, alcohol, daycare, photos, on board credit, etc.)? I'm not saying to give us all of these things, but it sure would have made a difference to us if Carnival at least tried to offer us something. We did pay a premium fare to go to Bermuda, and if you're not going to take us there, why should they profit from it? They're were a lot of unhappy and complaining people on board (justified of course), so they could have fixed it from the start of the trip. I called Carnival after we got back, and all they said was that it wasn't their fault about the weather. I completely understand about the weather, and if you have to make itinery changes, fine. But, I paid for a "Special Voyage" at a premium price, so do the right thing and reimburse me the difference you would have charged me if we were suppose to go to Key West. The lady that I spoke with tried to take credit for Carnival reimbursing the difference in the port taxes. That's not Carnival's money in the first place, and yes Carnival had to do it. Now the second thing that upsets me. Who in their right mind heads into a hurricane? I did not feel safe, especially at 3am. The seas were way too rough and I think it was completely wrong of Carnival to make this attempt. Another route or a cancellation would have been better. It was absolutely horrible. Barf bags taped to the elevators, people falling down the stairs, people throwing up near the dining rooms. My youngest daughter wouldn't take the elevators because they smelled so bad. You had to hang onto the railing when you showered or took the stairs. Just walking from Port to Starboard felt like climbing a steep hill and then running down it. Sleeping the first night was really difficult because of all the motion and being tossed around. All I could think about at 3am was what an ass-nine decision to go into Irene (sorry, the 'outskirt of Irene'). There were a couple of women that had bandages on their heads and they looked pretty banged up. I witnessed one lady falling down the stairs. Another gentleman was really bruised too. The second day was still too windy/rocky for the kids to use the water slides. And as the large waves subsided to only being 12 feet high, is when our Captain decided to make an announcement. Wouldn't it have been nice to hear from him so he could tell us what to expect and how long to expect it before? How about kindly explaining why our route to Bermuda would no longer be doable? And since Bermuda is known for it's famous beaches, how about picking a port with some nice beaches? Again, I am not blaming Carnival because of the weather. They could have just made the experience a better one. We had no idea boarding the ship about how bad it was going to get. If passengers were told before boarding, and given the option to cancel and be reimbursed, I'm sure many would have done so. We would have. Carnival has lost our future business. Read Less
Sail Date August 2011
The Carnival Fantasy cruise to Bermuda itinerary is basically a cruise to nowhere, but in a good way. You can have a wonderful getaway for a week, enjoy the scenery in Bermuda, without a lot of shopping. All the itineraries are Saturday ... Read More
The Carnival Fantasy cruise to Bermuda itinerary is basically a cruise to nowhere, but in a good way. You can have a wonderful getaway for a week, enjoy the scenery in Bermuda, without a lot of shopping. All the itineraries are Saturday 4pm to Sunday 4pm. This allows you about 1 hour to hit the specialty shops that are closed on Sunday. In other words, no time at all. This is not a problem for most of us that did our research prior to the trip, but many fellow travelers expected Carnival to do the research for them, and tell them ahead of time that the stores close on Sunday. I now realize why Americans have such a bad reputation overseas. The complaints were loud and obnoxious. I would suggest that Carnival place an "A-frame" just off the gangplank - or even an information sheet in your room - giving directions to the bus terminal, trolley stop, and taxi area to make it less confusing. Bermuda is a beautiful island, and after walking around the Royal Dockyard on Saturday, we bought bus passes ($12 each) and took the ferry to Hamilton, and the bus to Gibbes Hill Lighthouse. Horseshoe Bay beach is still very beautiful, but the sand is not as pink - hurricane damage? The lighthouse is not the same, a bit run down, and the Tea Room is gone. Still, the island is beautiful, with a lot of historical sites. Sunday ferries and buses are on a shortened schedule - something to be aware of when you visit. The Fantasy is one of the older ships in the fleet, but is very nicely laid out, and to me, a not so gaudy version of the rest of the fleet. We enjoyed the trip immensely. Much to do, which is typical of Carnival, excellent variety of food and drinks. The Bistro is top notch. We did the "your time dining", and prefer to have assigned seats, but this was not too bad - missed the show in the dining room, as you cannot see it from the side seating. We attended the Chefs Table, which was nice, but for the money, I would take the Steakhouse next time. The sea bass was excellent, but the Filet was the same that you get in the main dining room. I expected to have a steak similar to the filet I ordered at the Steakhouse on the Legend - which was wonderful. The chef went out of his way to make sure that I received a special sugar free dessert, and also a shellfish free meal. It was delicious, and the experience was great, but once you have done it, I don't feel the need to repeat the experience. I have the same comment as always about the crew - officers do not smile or even speak to the passengers. The "peons" are friendly, courteous, and go out of their way to make your stay wonderful. Our cabin stewards were great to us. I last traveled on the Fantasy in 1996, and remember paying $10 each time my sons lost a basketball overboard. Glad that court is gone! They made a few changes, but we enjoyed walking around and remembering the different decks and themes. All in all, it was a great trip, and we plan to make this a regular getaway for us. Read Less
Sail Date May 2011
Carnival Fantasy Ratings
Category Editor Member
Cabins 5.0 4.1
Dining 3.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.7
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.9
Rates 5.0 4.2

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