Carnival Family Cruises Reviews

The last cruise was horrible: 1-Instead of Platinum priority, we were told there were too many Platinum members aboard 2-Anytime dining was a disaster over and over, our phones would not let us make a reservation, and the folks out front were not pleased (after the fourth day they would reserve a table for us) 3-Brunch over an hour to get food while people after us got served quickly ...

Shortest version- Cruise cancels 1 day off of trip, you now spend hours in line to be told to go to a kiosk, which was out of order. Receive E- Mail stating that I would receive a Pro-Rated REFUND for a missing day. They never sent it, and then was informed by customer service that it would not refund me but give me credit???, no discussion. OK, This is what you should be worried about if you ...

Many reasons, primary serviced in general. Room smells like urine after they cleaning the third time they came and cleaned the ducts this should be done prior our arrival,since our room smells like feces after. only 2 elevators were working for 3,000 people ,had to wait over 20 minutes each times and always super pack.Kids club was a mess people was complaining too that so many kids and no ...

This was my first and last experience with Carnival. The first thing I noticed boarding the ship was how the staff did not interact well with the cruisers. The staff was kind and polite, but did not initiate any type of quality customer service. The ship is older and shows all the signs of wear and tear that are expected with an older ship. However, dirty is different than wear and tear. The ...

We are currently on the January 28th, 2024 Carnival Splendor itinerary now heading back to Syndney. This cruise has been such a disappointment that I felt compelled to write a recent review. To summarize, it is the first time on a Carnival cruise where we are ready to get off of the ship and are embarrassed that our extended family had such a terrible experience for their first cruise. ...

This was a bad cruise experience to say the least. The crew was friendly and kind but it was painfully evident they were under staffed on a sold out cruise. We have cruised with Carnival before and this cruise was poorly planned and executed. 30+ minute wait in the buffet lines over and over, poor choices and mediocre food. We waited over an hour for our anytime dining (not at out convenience) ...

Horrible service the boat has a sewage leak and the whole time we were gone our shower filled with grey water. Stinking up the room. Never could get our cards to scan so the sail and sign was a problem. The rats chewing and scratching in the walls were a thing. When u ask about any of it they brush you off. Paid for the bingo and won a prize to be told it was givin to another guest because of my ...

3rd carnival cruise, 2nd time this same ship and itinerary (went with group this time), and first post pandemic. Was disappointed with food. Buffet was same as dinning room, very limited diversity. We don't drink alcohol and generally only drink iced tea and water. The tea and lemonade was disgusting, how do you screw those up? Coffee and hot cocoa in buffet rooms were brown water. ...

I went on this cruise as part of a group. I flew into Jacksonville and was disappointed that they don’t have transportation to the port. Embarking was the usual maze but the walk up several planks to the ship was exhausting! Luckily a kind employee saw me struggling and allowed me to ride his scooter. The ship is old but well maintained. The food is nothing like it used to be years ...

We all know a certain level of subpar experience is expected with Carnival like food and stateroom accommodations but this sailing was by far the worst in all of my experiences. I have had a lingering feeling for some time Carnival was cutting back on staff and services, starting with turn down at night and food quality (not that it was ever suburb) but that feeling is now glaringly obvious. Post ...