1 Helpful Vote
Sail Date: April 2017
The first day I found a pair of underwear on the floor and dirty bathroom! The person who had cleaned the room said he was sorry but carnival didn't give them enough time to clean properly between cruises.We could hear gurgling coming ... Read More
The first day I found a pair of underwear on the floor and dirty bathroom! The person who had cleaned the room said he was sorry but carnival didn't give them enough time to clean properly between cruises.We could hear gurgling coming from the shower,then the smell would be unbearable! Complained but said they didn't have another room. They gave me a thirty dollar credit,which was an insult ,considering I had to walk around the ship for hours,waiting on them to try to get the smell out! My roommate had family staying a couple rooms down from us and their room flooded! They had to move them to a room that looked like a closet! You also could walk down the hall and the floor had bowed up places and sometimes felt like you were stepping in a hole. The staff was considerate and nice. The shows were not as good as I have seen before. They also did not have enough things going on for different age groups. Would never want to cruise on this ship again! Read Less
3 Helpful Votes
Sail Date: December 2015
I don't even know where to begin. First let me start by saying, typically we only cruise on royal caribbean (one of the most amazing cruise lines) but we decided to give carnival a shot. I can say 100% they blew there shot 110%. Very ... Read More
I don't even know where to begin. First let me start by saying, typically we only cruise on royal caribbean (one of the most amazing cruise lines) but we decided to give carnival a shot. I can say 100% they blew there shot 110%. Very outdated. Disgustingly horrific customer service. Every staff member on board was rude and and absolutely no knowledge of anything we asked and barely spoke good english. There was food in the hallways from room service and it took them at least 1 day and a half to remove it. We had bugs, mold & mildew in our shower. I myself can understand a mistake or 2 but once we discovered dirty/used gloves on our bed from the state room attendant cleaning toilets showers and anything else that was the end of our belief in ever cruising with carnival again. Then the next day we discovered the state room attendant broke my wife $300.00 sunglasses. Their excuses was "we provide safes in each room, you guys should have used it". So i guess we aren't allowed to set our personal belongings down anywhere safely on carnival cruise lines. The on our last night we discovered what looked to be either old dried up blood or poop on our sheets. So basically the bottom line is, if your looking for cruises to attend, trust me when i tell you to stay far far away from carnival. If you have never cruised before you may not know the difference between good and bad cruise line service. So you need to take other peoples word for it in order to avoid making the mistake. It may seem like they have better prices than other cruise lines but with carnival your going to get much less than you bargain for. Look into royal caribbean cruise and you will be much happier with the results of your vacation. Carnival has absolutely not one single benefit on royal caribbean. Even a man had a heart attack and past away while cruising and it took medical response a very long time to show up. I know because my mother was the one performing cpr on the guy before they showed up. Read Less
Carnival Ecstasy Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.5 0.0
Family 3.5 0.0
Shore Excursion 4.5 0.0
Enrichment 2.5 0.0
Service 4.5 0.0
Value For Money 5.0 0.0
Rates N/A 0.0

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