Sail Date: August 2019
I have been on 3 Carnival Cruises and my wife has been on nearly 10 of them and this was by far the worst experience I have ever had on a cruise. First, I realize that we cannot control the weather but as another person included in their ... Read More
I have been on 3 Carnival Cruises and my wife has been on nearly 10 of them and this was by far the worst experience I have ever had on a cruise. First, I realize that we cannot control the weather but as another person included in their review, our itinerary remained unchanged until late Sunday evening when we were informed we would be going to Key West instead of Princess Kay. No big deal, but then we spent the rest of the cruise on the damn boat. No other ports that we could go to so we spent 4 1/2 days at sea of a five day cruise. Secondly, I will echo another reviewer in stating that the Captain continuously placed us at risk by getting too close to the hurricane. Although the status of our location said we were safely away from the hurricane, there were more than two instances in which the ship was sailed into the green area of the hurricane. On Tuesday morning at 2:00, the ship was rocking so bad from the waves that it literally caused my wife and I to roll in the bed. It kept us up all night, not to mention the kids that were in the room next to us. Sounded like construction going on all night long. Went to guest services, they apologized and said if it continued to let them know. Well guess what, it continued. We called guest services and were placed on hold waiting for someone to answer. And this was at 1:00 in the morning. Still nothing done. There was a strong sewage smell that stayed the entire cruise. We could smell it in our bathroom, down the hallway, on the Lido deck, practically everywhere. The explanation we received was that it was "Sea Water". Sorry, but the only place it smelled like that was actually on the boat. So back to the rough waters of travel. On Wednesday (last day at sea), the waters were so rough that dinnerware was sliding on the tables, deck chairs were sliding on the decks, and chips fell over in the casino at the table I was at. But we were continuously reassured that all was safe. Each day, the Cruise Director and Captain held a Q&A session regarding the status of the cruise and the hurricane. Once we were informed that we would not be going to any other ports after Key West, we were told they were going to add a lot of entertainment on the ship to make up for the missed time from our destinations. If you consider adding trivia games and back/arthritis seminars as added entertainment, then you have different expectations of what entertainment is than I do. One of my biggest complaints of all is the fact that while we were at sea, they never made an announcement or sent a letter to our stateroom to inform us that they provided all the passengers free WiFi so that we could contact our families to let them know we were alright. We found that out from other guests who were at our dining table. Piling on with some of the other reviews on here, we arrived to Port Canaveral and was sent on a charter bus for two hours to the Jacksonville Port after being told multiple times that they were going to extend the cruise until the Port was open. In conclusion, I called Carnival Customer Service today and inquired what they were going to do to satisfy our complaint. I was informed that when we booked, we signed a disclosure that stated Carnival reserves the right to alter the cruise itinerary at their discretion and would not be offering any reimbursement of credit for this cruise. Ultimately, Carnival said screw all of the unhappy guests with the decisions that they made and we are going to keep your money for a cruise that did not reach one destination on the itinerary (Key West was not on the original itinerary), offered nothing more than an apology for the inconvenience, and couldn't care less about the members who have CHOSEN their cruise line. We were planning on taking a family cruise for our family's 10 year anniversary next year but you can rest assured it won't be with Carnival Cruise. Their Customer Service can now be ranked up there with AT&T and Comcast. Read Less
3 Helpful Votes
Sail Date: August 2019
I rely heavily on reviews when planning my vacations. I tend to start my trip feeling pretty well informed on the good, bad and ugly to expect. I am also not one to complain and would much rather write a 5/5 review than anything ... Read More
I rely heavily on reviews when planning my vacations. I tend to start my trip feeling pretty well informed on the good, bad and ugly to expect. I am also not one to complain and would much rather write a 5/5 review than anything negative. I am going to write todays to hopefully help other first time cruisers be prepared. This is the first time my family of five had been on a cruise ship. We booked to try something new and the price fit our budget well. We had a great vacation and made many happy memories, we enjoyed times on the ship and there were some flaws. I will start with the good. Embarkation/Debarkation and any other typical waiting lines (buffet, shows, guest services) all ran quickly and smoothly for me. I never really felt the crowds kept us from having a good time. We all enjoyed the food. I really enjoyed the breakfast burrito at Blue Iguana and found there was rarely anyone else there so always had quick service. We had the early seating at the Wind Song and I found meals to be good. Our servers were also polite, friendly and helpful. The entertainment kept us busy. My kids had a great time dancing during the parties and always found something to do. Many times we had to choose between one or two activities because they overlapped times. Staff were friendly, I always heard hellos, good mornings and such while walking around. I also always saw staff hard at work cleaning in the early morning. The bad I knew the ship was older and I understood I would see the wear and tear because of that. I just didn't realize how extreme it was. You can definitely see at any area of this ship its age. That said cosmetics are not going to make or break my vacation and we ignored this. My kids did not like the kids clubs (we made them go one morning to try). It may be personality, but my 8 year old stated they made him feel like a baby. My 10 year old said most the video games did not work, and they were not allowed to use the ones that did (age limits), my 16 year old said she was the oldest one there and left right away. We attended a Family Bingo in one of the rooms. Not well set up, a dozen families cramped into a small space, sitting on the floor. Than getting lectured by the cleaning crew because they were blocking doorways. Should have been set up somewhere everyone could fit. People are correct about smells. Not every where and not always. We were on floor 6 near the back of the boat. By day two every time I walked a certain way down the hall to get to our room you would get a garbage smell. By day four there were a few walkways around the pool area that smelled heavily of sewage. The Ugly As I stated I was not going to let the cosmetics of the ship affect our vacation, but it was hard to look past the fact that our bedding was always dirty. Normally I don't have rooms cleaned each day, but for this trip I had housekeeping change things daily. Each day more than one of our five bed linens had stains. This part is on me, I don't like complaining and I hoped each day when they were changed it would be fine. The bugs I could not get past. I fully understand this is an environment where critters can spread easily and its not always 100% fault of the service. When my daughter woke up day 2 covered in spots (she was sleeping in one of the upper bunks) I truly believed it was an allergic reaction. She took allergy meds for the next couple days and we continued on. When night 4 she woke crying that her feet were burning, had more bites and the meds were not helping I knew. I gave her more meds and informed guest services of my concerns. I am not assertive enough, I was asked if she needed medical attention and that was all. The next day was debarkation and we were herded off with no time to return to complain. My poor daughter had more bites, and by this point all of us had a few, but hers were extreme. My entire trip home all I thought of is how they move us out and more in so quickly. Some poor other family or child may end up with the same problem. As soon as I returned home I contacted Carnival on the phone. I felt better that they said they would have the room checked and assessed again and went over the protocol that each room goes through at turn around. Not perfect (obviously) but apparently they try. At least this will help the next family, but did nothing to help my daughter who spent three days of her vacation medicated to stop the itching. Not to mention I am still redoing laundry and quarantined my luggage to be sure we did not bring along these extra souvenirs. So through this all I will say this. Would my family cruise again--I think so Would we use Carnival---I really don't know Will we return to the Ecstasy--Nope Read Less
Sail Date: August 2019
I was there for a family anniversary. From the moment I stepped onto the ship I felt welcomed. My stateroom steward was (I Nengah) and he was awesome and very polite. I stayed in the oceanview room with a king size bed. The bed was very ... Read More
I was there for a family anniversary. From the moment I stepped onto the ship I felt welcomed. My stateroom steward was (I Nengah) and he was awesome and very polite. I stayed in the oceanview room with a king size bed. The bed was very comfortable. The food was better each day on the cruise. For dinner time my group had the best servers ( Friska and Imade) I love their energy and was impressed that they remembered all 12 of the names of my family members seated at the table each night. The captain was very friendly and funny! The entertainment was off the charts and had everyone involved. The embarkation and disembarkation went smoothly. I love the different photo sessions available each day on the cruise. Me and my fiance went to get a couples massage and it was lovely! I have no complaints and I will return on another cruise through carnival. Read Less
Sail Date: July 2019
This was my first cruise, and I have to say that everyone I interacted with (with the occasional exception) was truly FANTASTIC! Cam (the Cruise Director) was phenomenal; the bar staff including Lulu, Hery, Luzviminda, Cherrie, Rosita were ... Read More
This was my first cruise, and I have to say that everyone I interacted with (with the occasional exception) was truly FANTASTIC! Cam (the Cruise Director) was phenomenal; the bar staff including Lulu, Hery, Luzviminda, Cherrie, Rosita were INCREDIBLE; our room steward Yudi was truly AWESOME; and the entertainment crew including DJ Alter and Bingo Bella were EXTRAORDINARY! I literally have no complaints about the majority of my cruise. The room was slightly aged, but the service made it worth it. The ship showed some signs off wear, but the crew was always cleaning and repairing it. It shows they care about the presentation, so any minor cosmetic defects were easy to overlook. The dining room service was EXCEPTIONAL, and the Guy's Burger and Blue Iguana Cantina were really good. I will say the dining room evening food lacked a little flavor, but with some salt and pepper it was much better. Our family could not be more grateful to everyone for our experience, and we will be returning on another cruise in the future on CARNIVAL. Read Less
2 Helpful Votes
Sail Date: July 2019
So to start this review it must be known that this was my 13th cruise and 3rd on Carnival. I selected Ecstasy because it fit my travel time and location. Embarkation and debarkation was a breeze. That was very good. The ship is outdated ... Read More
So to start this review it must be known that this was my 13th cruise and 3rd on Carnival. I selected Ecstasy because it fit my travel time and location. Embarkation and debarkation was a breeze. That was very good. The ship is outdated which I did not care about. It was the 1st cruise for my adult kids so they didn’t have anything to compare it to. Entertainment was ok. No huge complaint there. Service was good. Everyone nice. My only major complaint was the food. It was bad. I like food more on the bland side but this was bad. No flavor. A lot of food wasn’t warm. We only ate in the dining room once. Meat was dry and lacked flavor. Our only saving grace was the deli. Kids liked the pizza ok. I did somewhat enjoy the lunch tacos. Guys burgers were extremely greasy. I will not sail on Ecstasy ever again. People warned me. They were right. Save your money. Read Less
Sail Date: June 2019
I enjoyed myself sooo much. embarkation & disembarkation went fairly smooth, I had my birth certificate, and although you didn't need a passport, I highly recommend it, it makes the overall process easier, as well as getting on ... Read More
I enjoyed myself sooo much. embarkation & disembarkation went fairly smooth, I had my birth certificate, and although you didn't need a passport, I highly recommend it, it makes the overall process easier, as well as getting on & off the ship when you are at port. we had an oceanview cabin, it was nice, spacious for the most part & clean. the food was amazing, I didn't try every restaurant like I wanted to, i mostly stayed at Guy's Burger joint, which have the best burgers I've ever had in my life. the entertainment and activities were fun, our cruise caption Cam made my first experience that much more greater, I loved how there were activities to do every hour of the day, you were never left with nothing to do. the staff were amazing, kept cabin neat & clean, everyone was always smiling & willing to help with anything. I'm glad i picked carnival cruise line for my first cruise. already planning my second & third cruises. I'm happy to now be apart of the cruise life. Read Less
Sail Date: June 2019
Do not book a cruise on this ship!!!! It smells of sewage !! Very disgusting !! Although the food and entertainment was decent it wasn't worth dealing with the awful smell thru out the boat. With so many travel options out ... Read More
Do not book a cruise on this ship!!!! It smells of sewage !! Very disgusting !! Although the food and entertainment was decent it wasn't worth dealing with the awful smell thru out the boat. With so many travel options out there why spend your hard earned money on this ship... Also the crew were all very pleasant and always seemed to be working the ship looked tired and worn.. It was difficult to find a clean table in the buffet area.. Although we did see the clean up crew working constantly. Perhaps there was not enough staff.. Anyway beware ! I'm sorry my family and I ignored the negative reviews about this ship.. We just assumed you can't make everyone happy all the time.. But the reviews of the ship smelling of sewage was right on. When we contacted Carnival corporation about our awful experience aboard their smelly ship they couldn't have cared less. Read Less
3 Helpful Votes
Sail Date: May 2019
We just returned from a 6 day cruise on the Ecstasy. I booked late and you were able to arrange a table for 6 at our preferred time. I admit I had low expectations for our 19th cruise as we just wanted to insure our friend William ... Read More
We just returned from a 6 day cruise on the Ecstasy. I booked late and you were able to arrange a table for 6 at our preferred time. I admit I had low expectations for our 19th cruise as we just wanted to insure our friend William Schaecher had a great 1st cruise! Imagine our amazement that this older craft gave us a wonderful experience and based upon the crew possibly our best cruise ever! You guys even arranged perfect weather, calm seas and bubbly passengers to entertain us. Our dining experience was excellent ! The Matri’d Aaron is a phenom! Not only did he arrange our dining but he managed the most active dining teams I have ever seen. All of the staff danced and sang and Aaron led the way! Well done sir! Well done all! Every single night! Our personal Dining team (Rudy Head waiter, I Gusti and Carlo Table 343 Windsong) were prompt, efficient, personable and very kind. What a wonderful team. (Team- Station 241.. Team Head Waiter-Fernandez, Rudy Gallardo; Team Waiter-Castillo, Carlo Castillo, and Ass’t Team Waiter Adhi, I Gusti Ngurah Rismayana) They took great care of us (6) and several other tables (2-12 seaters) with flair, gusto and a FUN outlook! We had a chance encounter with a head waiter- Reluca (Also WindStar ) in the Windsong dining room for breakfast. She is on her way home for a vacation and judging by our experience it was well earned. She always smile, waived and spoke with us where ever she saw us! Our Cabin Steward I Madi (R200) was very attentive and always a presence. His Towel animals were grand (Susan Squealed every night to see the next animal). We had only requested evening turn down but most days he neatened 2 times. Wonderful The ship is well maintained and meticulously groomed. The highlight for me was the CD the lovely Kyndall Fire! She is a bouncy, happy entertaining presence! From on stage to back stage or non-stage (We had missed our zone call out and when she saw our lanyards she escorted us out of line and had a fun-staff member escort us off the ship. And the entertainment staff (Playlist cast)! The harmony, movements and talent of each dancer and singer was clearly part of a team effort. The America Rocks stage show integrated at least four of the multiple person music group that usually provided excellent entertainment just outside of the Casino! They were blended with the Playlist cast it was wonderful! Never noticed it done before and what a wonderful sound and vibe. So thanks John and Ecstasy! What a wonderful time was had by so many ! Thanks! Read Less
1 Helpful Vote
Sail Date: May 2019
Well where do start. I know how about Sunday morning at 7am where the crew was dragging some big item across the floor and banging with a large hammer. How about the disgusting smell at the elevator entrance that makes you want to commit. ... Read More
Well where do start. I know how about Sunday morning at 7am where the crew was dragging some big item across the floor and banging with a large hammer. How about the disgusting smell at the elevator entrance that makes you want to commit. I realize it's a cruise and your not suppose to set in your room but maybe having more than 5 TV channels that repeat programming over and over. Now let me get to the main complaint. The food on this ship is horrible. Why do you only have one buffet that is a hodge podge of nothing. Why is it shut down multiple times a day. Why does the most popular thing in the ship the burger place close at 6 everyday. Even the Mexican place closes. If you choose to wait till after 6 to eat you either go to the nicer dining hall or eat the crappy buffet. Sorry I have been on other ships and this was not an issue. Even the nicer dining hall sucks! Our room was decent but that's about it. Rumor has it this ship is leaving and a different one is coming to Charleston. Hope so because if not this is my families last one. Oh one last thing. My wife can occupy herself and have fun about anywhere but she is bored out of her mind because there is nothing to do on this boat. Be warned, drive on down the coast and get on a other boat. Read Less
Sail Date: April 2019
This was our first cruise and Ecstacy sure did set the bar high. From the moment my 11 and 8 year old boys seen the ship till the last day unloading the excitement never stopped. Kyndall Fire was our CD and she was amazing. She interacted ... Read More
This was our first cruise and Ecstacy sure did set the bar high. From the moment my 11 and 8 year old boys seen the ship till the last day unloading the excitement never stopped. Kyndall Fire was our CD and she was amazing. She interacted with all the kids, danced with them and of course for one last time, unloading, had to say, BYEeeeeeee ok bye, to my boys. They loved her. Boarding was a breeze. Not knowing what to do at customs, they were amazing in assisting us. The food was absolutely incredible. Highly suggest the burger joint. Our room steward, I Made, no his name is not pronounced the way it is spelled but anyways, he was amazing. Asked our name one time and never fumbled the whole time. Always had our room cleaned and amazing towel animals made which also excited my kids. The water slides were a big hit for the boys along with putput and a huge chess game. The entertainment was off the chain. Amazing staff and performers. So would have paid more for this trip without a hesitation. If you were board, or your room was dirty and smelly its because you stayed in your room. Thank you Carnival Ecstasy for making our week an unforgettable one. BYEeeeeeeeee! Ok bye. Read Less
2 Helpful Votes
Sail Date: April 2019
The boat swayed, rocked and rolled even in calm waters. Smelled like sewage the whole trip. Even when we were docked the boat vibrated like driving down a dirt road. Seemed the bars were always understaffed, wait time could be long. ... Read More
The boat swayed, rocked and rolled even in calm waters. Smelled like sewage the whole trip. Even when we were docked the boat vibrated like driving down a dirt road. Seemed the bars were always understaffed, wait time could be long. Not sure why they would wait for your pizza order before they would make a pizza, line was long and they made pizza when you ordered It instead of a pizza buffet. Daycare was great, my 3 year old loved it! this was a great kid cruise other than the smell and swaying. I would take Carnival again but not this boat. I also didn't like the drink package, it was time consuming having to provide a drink card so they could swipe it and you had to sign a ticket afterwards, I prefer the all inclusive "free at Sea" cruises, NO Hassle! The Charleston port was kinda dingy as well compared to other ports but we could drive there saving on the costs of flights. But the drink package as about the same as our flight cost would have been so that's a wash. Read Less
3 Helpful Votes
Sail Date: April 2019
I went on c.c. to check out this ship and a lot of bad things I had seen written about this ship and I was trying to change my cruise but it was too late, I just got off this ship Monday april 15th and we had A BLAST, my wife and I, this ... Read More
I went on c.c. to check out this ship and a lot of bad things I had seen written about this ship and I was trying to change my cruise but it was too late, I just got off this ship Monday april 15th and we had A BLAST, my wife and I, this is a smaller ship, but the biggest I have been on and it was real NICE,the crew was always sweeping mopping cleaning up trash and even cleaning the ceiling , food was good and everytime we ported they were cleaning the side of the boat ,we went to princess cay Island and they will take u to the island in a shuttle boat where there is a nice beach(no excursion necessary) and then went to Freeport which u do need an excursion if u want to go anywhere, but there is on the island little shop[ can shop at , at the port, cabins were great, entertainment was good and we wouid. go again, CRUISE DIRECTOR WAS '' AWESOME'' KYNDALL FIRE was her name, it was really hard getting off the ship Read Less
5 Helpful Votes
Sail Date: March 2019
This ship is small, outdated, and poorly kept. Stateroom feels like staying in an old camper. We experienced a disgusting septic backup in our bathroom and guest services refused to offer anything other than a credit for a $50 bar tab. ... Read More
This ship is small, outdated, and poorly kept. Stateroom feels like staying in an old camper. We experienced a disgusting septic backup in our bathroom and guest services refused to offer anything other than a credit for a $50 bar tab. Beds and bedding are cheap and uncomfortable. Ship was cold with no heat available in room. No specialty restaurants are available. The food offerings are repetitive and boring. Free drink selection was limited to water, coffee and rancid tasting "tea." No indoor pool or solarium available in case of inclement weather. The outdoor pool, hot tubs and sundeck are ugly and overcrowded. The onboard shops were very limited and tacky. Very limited tv options in room. Other than the Atlantis excursion in Nassau, there is nothing to see or do in either Nassau or Freeport. I will not ever sail with carnival again. We were very disappointed in the condition of the ship and the ports of call. Read Less
Sail Date: March 2019
This was our eighth cruise and it was terrible. There was something being drug overhead and banging noises on things outside of the ship all hours of the night. My husband woke up around four in the morning and was met with the floor ... Read More
This was our eighth cruise and it was terrible. There was something being drug overhead and banging noises on things outside of the ship all hours of the night. My husband woke up around four in the morning and was met with the floor outside the bathroom being flooded. Called customer service and they sent someone down to check. Had to put up with fans in the room and the hallway drying the floor. Also they came in and caulked the floor in the shower and we had to put up with the smell for the rest of the cruise. This was the same thing that my other family members in the adjoining rooms experienced. Obviously from the review I just read it was not just our two rooms that we affected. Dining was not what we expected. Food options were limited and when we asked for the table for four we were shoved in between other tables. I am a avid tea drinker but did not drink tea on this cruise as it was nasty. I have tried to maintain my loyalty to Carnival but after this experience I am not so sure. Bad thing is I was planning another cruise in December. Read Less
3 Helpful Votes
Sail Date: March 2019
We are a family of four and this was our first cruise. We did not have high expectations as we knew coming on that this was an old shop....we chose it because of it being within driving distance from our home. The ship itself isn’t ... Read More
We are a family of four and this was our first cruise. We did not have high expectations as we knew coming on that this was an old shop....we chose it because of it being within driving distance from our home. The ship itself isn’t terrible (aside from the tiniest pool I’ve ever seen). Most of the crew really do try hard to make it a pleasant experience. The food is absolutely horrendous. Don’t waste the calories on eating the buffet. You will be really disappointed. The deli sandwiches were supposed to be served with fries but we were told everyone that the fries would be five minutes only to never receive any. You also can’t customize what is on the sandwiches - who wants a grilled cheese with mayo and mustard? Absolutely ridiculous. The best option during the day is Guys Burgers but who can eat burgers every single day? We had the late dining time and they were really slow. One night we were literally the last table left to get our food. I believe we left the dining room around 10 pm. Who wants to do anything with a full stomach at that time of night? They also do not rotate the menu very much. I’m glad my kids are teenagers because there was nothing for younger kids on the menu. The food was really bland. Certainly not worth what we paid for. Our ship was full of college spring breakers who took over all of the hot tubs, pool and were very drunk and obnoxious. We are not people who get offended very easily but seeing scantily clad women and hearing foul language all week long got old very quickly. The entertainment was really lame. They have lots of venues but they were only open at designated times. The Hasbro game show was plain cheesy. My kids were bored the whole time. My 13 year old daughter who is very outgoing went to her club one night and the worker was very rude and basucally stated “there is no one else here so there are no activities” and sent her away. The weather didn’t help matters much. It was cold and rainy the entire time in Freeport. The boat was really rough the last two days and my 16 year old daughter was sick in bed despite taking sea sickness medication and wearing her sea bands. My husband and I purchased the alcohol package but it was impossible to get waited on st most bars. Don’t waste your money. We did a dolphin swim and Atlantis day excursion in Nassau that was really disappointing. Lots of standing around and waiting so very little time to enjoy the amenities. The line to purchase pictures of the excursion took longer than the actual excursion itself and the staff at Atlantis in the photo area were the rudest people we encountered the entire trip. Three counters open and they had groups of probably 60 people every 45 minutes doing the dolphin swim. Unacceptable. My 16 year old daughter and I had a mother/daughter massage and it was a good experience other than having to go check back at the desk after waiting15 minutes last our scheduled time. Overall our family was very disappointed. We work hard for our money and felt very taken advantage of. We will never sail with Carnival again. Read Less
Sail Date: March 2019
We boarded on the ship within 20 minutes of parking the car it was truly a breeze. Once we got on at around 1:20 the room were not quite ready so we explored a little bit and went to are room. The location of a interior upper lower on deck ... Read More
We boarded on the ship within 20 minutes of parking the car it was truly a breeze. Once we got on at around 1:20 the room were not quite ready so we explored a little bit and went to are room. The location of a interior upper lower on deck 7 aft was amazing. Up the stairs one level was the main dining room and up another was city lights (Promenade) and up one more was the buffet. The Entertainment started right that night although we did not see any whole shows the whole week it was still a blast. Lip sync battle was amazing on board it was loads and of fun and was quite entertaining. The interior state room was perfect because their was still lots of room to walk around the stateroom. Although when we got into port at Freeport and Nassau the whole ship rattled and made a lot noise which woke me up. The Promenade was always fun at night with lots of people in the Casino and one night there was even a “Mardi Gras” party which was loads of fun. On board this ship there were 3 water slides technically but 2 were identical racers and they were both really fun but note it would be better when everyone gets off so there are no lines. There was a mini golf course there on board the ship it was not very decorative like RCI ships but it was still fun. The ship gym on deck 12 is very nice with its own dance studio were there are spin classes. The food on board was pretty good but unlike RCI the pizza is made to order and there is none ever pre made. The comedians on board were very funny. The staff were always so funny and are room maid was the best he always cleaned are room to perfection and replaced are ice. The best thing about this ship is the fun never ends and I think carnival does a good job with this. The ship would remind me of Las Vegas on a boat in the middle of the ocean with all the wacky colours in the carpet, light fixtures, bars, casino, everything pretty much. This was an amazing holiday and I would recommend Carnival Ecstasy or at least Carnival Fantasy Class to anyone because it is a lot of fun and worth every penny! Read Less
Sail Date: March 2019
This ship is a joke. Room had several patched jobs with different colors. Smelled and broken furniture. Women’s dry sauna was registered at 230 degrees wet sauna had no steam (reported it twice) never changed all week Numerous medical ... Read More
This ship is a joke. Room had several patched jobs with different colors. Smelled and broken furniture. Women’s dry sauna was registered at 230 degrees wet sauna had no steam (reported it twice) never changed all week Numerous medical emergencies. Rust filled Lido deck, broken down elevators. Entertainment suitable for the gereatrics ward. Save your money because Carnival doesn’t care. Day 2 man died in E37 and family members crying and screaming. People near the room confused as man brought out wrapped in towels and rushed down the hall into the elevator. Zero words said to the customers standing in hall way. No one knows if there are physically or medically safe and Carnival only paste a red sign on the door saying “do not enter under authoring of the captain”. Red tape across the lock. Upon debarkation, federal and local law enforcement outside the room. This is a low budget cruise. SAVE YOUR MONEY! Read Less
Sail Date: February 2019
Restaurants: Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke ... Read More
Restaurants: Food was horrible. The Buffet(s) was closed almost every time I went to it (5:15pm, 7:15am, 6pm, normal times) The Guy's burgers were good but the rest sucked. I ate soft ice cream with a fork, got served a warm coke with 4 ice cubes, I had a flat iron steak that was as tough and tasted like a boot sole, the service was atrocious and I waited well over an hour in the dinning room for pasta which tasted like it was prepared 2 weeks earlier from a can. Bars: they close early so there's no way to get 15 drinks from you Cheers Package, there's not enough time in the day. You have an 18% gratuity included but if you don't tip, they aren't coming back. The Casino Bar stays open late but it's tiny and the only bar open so it takes even longer to get a drink. Shows: I'm not big on shows but most people we talked to liked them generally. Princess Cays, Nice, beautiful, same crew as the ship so service was bad and we had to pay for all drinks and tips and the lunch was long line and dry hamburger (1). Ship: Nice weather and smooth till we headed home and with a 60 mph wind we go tossed around. Boarding and Debarkation was fairly easy. I will never, ever, never set foot on the Carnival Ecstasy again, Read Less
1 Helpful Vote
Sail Date: January 2019
Why the Ecstasy- We chose to sail on the Ecstasy because it left out of Charleston, which is about a 3-4 hour drive from us and because it allowed all 5 of us (2 adults and 3 kids) in one room. So, for just $1600ish before gratuities ... Read More
Why the Ecstasy- We chose to sail on the Ecstasy because it left out of Charleston, which is about a 3-4 hour drive from us and because it allowed all 5 of us (2 adults and 3 kids) in one room. So, for just $1600ish before gratuities and excursions, we were able to take a 5-night cruise to the Bahamas in January. It also had a sail date that coincided with some days the kids had off from school. I also don't like being cold. General stuff- We found pretty clear direction for parking at Charleston and parked in an open lot by the water. The embarkation process and line was very similar to airport security. We did wait in line, but it wasn't an hour. I think the main thing that helped us enjoy this cruise was that we have only cruised once before, almost 20 years ago and separately in our early 20s. Our kids have never cruised, so this was a good starter cruise to see if they liked it. Because we have not sailed in so long and knew the price we had paid and how old the ship was, we did not have high expectations. We figured the room would be like camping, the ship would be old, the other people would also be the type of people looking for a cheap cruise, etc. We decided the make the most of it and be joiners to as many fun activities as we could find. I have celiac disease, so this was also a chance for me to try out how Carnival does gluten free. Kid stuff- Our kids were so excited to be on the ship, and they loved the towel animals. We have a 5, 7, and 10 year old. As soon as my outgoing 10 year old experienced the kids club, he was hooked. The 7 year old did not like it at first because she is a more reserved girl and didn't like feeling like she had to participate. She would avoid the club in the afternoon when the ages were mixed and they were playing games in the conference room, but she liked going in the evening when they were actually in the Camp Ocean room. The 5 year old didn't like being in with the 2-5 year old group as he is almost 6 and wanted to be with his siblings (or at least one of them). We found upon asking that he could move up one age group level, and after that he was happy. Even when his sister wasn't in there with him during the day, we had to convince him to take a lunch break on our last sea day. My daughter enjoyed making a paper maiche volcano, and my older son enjoyed giant speed stacks as well as all the other games and occasional access to the pre-teen club. They would also bring the kids together for dance parties in the night club sometimes. Camp Ocean has their own schedule, and their opening times and activity schedule is not in the regular schedule that is delivered to your room. You need to pick up their schedule from them early on. Camp is open most of the time, but they close from 5-6. They will feed the kids on the Lido at 6 so that you can have dinner without them. That is nice, but because they close/cost extra at 10, it made it a challenge for us to get dinner and also see one of the shows. The shows were usually at 7:30 and 9:30, and so we couldn't finish dinner in time to catch the first one usually, and the shows didn't usually end in time for us to get kids by 10, so we didn't get to see the 9:30 one either. If you eat dinner on the Lido, you can avoid this problem, but because of being gluten free, I preferred to eat in the dining room. We finally figured out on the last day which server was the best, skipped the appetizer, and got to a show in time. Day 1- So, let me say this to you first as your friend, esp if you have kids. Leave earlier than you think you need. Bring Dramamine. Our son puked in the car before we got out of town. Yes, he puked the day we were getting on a cruise ship. While finding a place to clean him up, my husband and I were trying to reassure ourselves that it was motion sickness from the morning rush hour stop and go traffic but also internally freaking out that it could be a virus. We were not out of our city but not close enough to home to turn back, so we just tossed the clothes he was wearing in the closest Dunkin Donuts and pulled some clean clothes from the suitcase. I thankfully had Dramamine for Kids ready in my backpack that I was going to give them about an hour before sailing, but I gave him 2 right away. He asked for a donut, and so we felt a little reassured that it probably wasn't a virus. We bought one for him, gave it to him when we got out of traffic, and he ate it and immediately fell asleep from the dramamine. He never puked again, but there were a few times on the ship that I could tell him tummy was turning and had a chewable dramamine at the ready. Definitely bring those. My friends went on this same cruise in November and had very rough seas and a lot of trouble. You can buy Dramamine for adults and for kids on Amazon, and keep it on your person on in your carry-on. We had dinner all together in the anytime dining room the first night. I had called to warn them of my dietary special needs ahead of time, but I hadn't gotten on the ship early enough to pre-order a dinner. They were still able to accommodate me very well for dinner. That night, I got the menu for the following night and pre-ordered my dinner. I ordered off of the regular menu, and they generally were able to specially make anything I wanted gluten free unless it was just very clearly gluten-based. There was a balloon artist there to entertain the kids a bit as dinner does take a long time. That first dinner took the longest. Day 2- Our second day was a sea day, and I had gluten free pancakes for breakfast. The kids swam as much as they could in the cold water and went down the slides once or twice, but they mostly stayed in the hot tubs. I tried to get a burger at Guy's burger because I heard that they could do that gluten free, but it was difficult to tell the guy what I needed due to the loud music. He did finally tell me that it would be 10 minutes to get the gluten free bun. That was fine with me, so I stayed put and waited. He didn't seem all that comfortable with me waiting though and asked a chef for help. I told the chef I would eat just about anything as long as it was GF. He told me to wait there, and he came back after a while with a delicious plate from the Blue Iguana. I wish I caught his name because I really appreciated that special service. We did go to the CLUE show, which was a little scary for young kids. Once the scary part was over though, the kids were into the whole Clue thing. Unfortunately, I didn't think that the staff made the most of the game, perhaps because it is a smaller ship and they have less staff. All of the other CLUE events were just showing up to have cards revealed. At the end, as far as I know, you still had to guess as you didn't have enough clues. Some of the details on the Clue card that they give you did not happen on this cruise (there were never characters wandering the ship available for you to ask questions, for example). Still fun to follow though. Day 3- Our third day was at Princess Cays, and our kids marveled at how beautiful the water was. The water was a little chilly, but the air was warm. The kids were fine to play in the water with the toys I bought. We never found much of a reef, but there is a little pier, and there were some zebra fish to check out over there. We also found fully intact conch shells that we of course let stay where they were. Water shoes would be a good idea here - even the swimming areas are a bit rocky. We did not do an excursion. If you go to the right when you get off the tender instead of going straight, you go around to the back of the tender and cross a bridge to more dining and beach chairs if the area straight ahead is busy. We enjoyed eating our buffet lunch over there, but I think the buffet was the same. There were some little food truck on that side though that may have had different options. Gluten free is never easy on a buffet line. There were a couple of things that actually said "gluten free" on the sign, but the music was blaring, and I didn't have much luck asking about the other items that might have gluten in them. For example, if you also follow this diet, you know that hot dogs and hamburgers can sometimes have wheat in them but don't usually. There were some dishes listed as gluten free, but the burgers and hot dogs were not. I had to just take my chances and grab a hot dog. At any rate, I had enough to eat, and it wasn't bad. There was plenty of fruit that I could have for dessert as all of the regular desserts had gluten. The clamshell blue shades are not free; you can rent them. If you wait long enough though, some people may go back to the ship and you can use theirs. :) Beware the buckets of beer. They are more expensive than you can think after gratuities and tax are added. Day 4- Our fourth day was at Nassau, and we did the Blue Lagoon family beach day excursion. It was clear where to go when we got off the ship as there were Blue Lagoon staffers right there on the pier. We did not have to go through a market. We had previously considered getting a resort day pass near the pier and walking there, but I am glad we didn't. Blue Lagoon took us to their island on a two story boat, and the ride was lovely. The island is beautiful, and the lagoon is shallow and fun for kids to play in. There are some games like giant Connect 4 on the island, but there wasn't a whole lot else. You can rent snorkel gear or kayaks, but I don't think kayaking would be much fun there. It says that tubes and mats are free, but I never saw any mats. We had to wait until the Royal Caribbean people left to get a tube. (Did I mention that we docked next to the giant Symphony of the Seas at Nassau? I was trying to tell my kids that our ship was waaay better, lol.) We had a great time here, lunch was delish, mostly because it had fried plantains. I also had to kind of just guess what would be safe and gluten-free for me as it was loud, and the person that I asked was not helpful though he tried. We took a walk around the animal encounter side and got to watch people having dolphin and sea lion encounters. It was a lot of fun to watch and not have to pay, esp since I think there was a minimum age requirement anyway that the kids could not have met. We watched them leaping in the water and being trained by a trainer to make a toot sound with their blow holes. That was a big hit with the kids, of course. Blue Lagoon island has a very interesting history that they don't advertise, by the way. We noticed a canon on the way in, and I looked it up on Wikipedia after we got back to SC. Pirates, WWII training, etc. Look it up! Day 5- We enjoyed the Dr. Suess breakfast on the final sea day. You must reserve this ahead of time and it costs $5 per person. Call guest services after you get on board - don't wait in the line - and they will tell you what number to call or transfer you to make the reservation. There are some good reviews of it on youtube - they have themed food, character photos (they didn't come to individual tables though), and decorations. My 10 year old was a bit too old for the story time and parade on the first day, but we did it as a family anyway, and my 5 and 7 year olds seemed to like it ok. I had the gluten free pizza from the pizza pirate. It took a little while to make, and the crust was thick, which I didn't expect. I actually prefer thin crust, but I was really happy just to be able to have pizza. It's pretty special that they make it fresh instead of just heating up a frozen one, and I am grateful that they offer it at all. We also did two scavenger hunts on the final sea day - the regular one (got a medal for completing in 20 minutes) and the Camp Ocean family one (got some swag but came in second and didn't get a ship on a stick). The pictures from those digital scavenger hunts are worth it alone. We did the final lip sync challenge show that night, which was fun, and the 80s trivia music night. We were being joiners, and my husband got chosen for his bad dad-dancing to compete in a dance-off. He finally won us not one, but two ships on a stick! (They gave him an extra one for doing the "Dirty Dancing" lift with Kyle.) Debarkation- On debarkation day, we left our luggage in the room and had breakfast in the Wind Song dining room around 7:30ish. That was very nice and not crowded, and they were able to give me GF toast. We had to be out of the room by 8:30am I believe, and there was a long line to get off the ship. It wasn't all that terrible of a wait though, and we were warm during that wait (it was cold outside now back in Charleston). After getting back through customs and everything, we did have to wait outside a little bit to get the parking bus. We were sad to leave that smelly, old ship! Unsolicited Advice- Here's my suggestions if you go on this cruise (which will only be a short time as the Ecstasy is leaving Charleston) - bring dramamine for adults and for kids. Bring a little cold, pain, and fever medicine just in case. Maybe bring something to neutralize odors. I did not find the various smells on the ship appealing, including in our room. I can't describe it, and it didn't ruin it, but just be warned. You do not need to bring beach towels. Bring games and books in case the kids don't want to go to Camp Ocean. Bring a book for yourself in case they do! The alchemy bar area is a nice indoors place to read. Bring plenty of sunscreen for the Bahamas. You might want to bring a way to play a movie for the kids, although there were more stations on TV available than I expected. Bring an extension cord or power strip that is not a surge protector. You do not need to bring a hair dryer, even if you are not in a suite. Our interior room had one in the drawer. Join in the activities. We especially enjoyed the scavenger hunts and trivia parties. If you want to see the shows and eat in the dining room, eat early and skip either the app or the dessert. Crispin is the best server. Bring cash for extra tips if you like - they work hard! Consider the Blue Lagoon excursions in Nassau. If you have the space and have kids, bring some inflatable beach toys and snorkel gear. That will help them be entertained at Princess Cays and maybe save you some money. You can bring a bottle of wine per person and a 12 pack of soda per person (no bottles). We brought the wine but not the soda (not expecting much room in an interior stateroom for 5). We didn't miss the soda. I would have been ok without the wine, but my husband had some. We put a corkscrew in our checked bag, and it was fine. I expected this cruise to be a ship in fairly poor condition with possibly bad food, constantly loud music, heavy drinkers, and smoke smell everywhere. The ship is not in great condition, but because I expected that, it wasn't that bad. The food was just fine in my opinion and often quite good. There was occasional loud music, but it wasn't all that bad. It was mostly annoying at the buffet when I needed to ask a question. All of the other times, I did what you are supposed to do and shook my booty. I didn't encounter any music or drinking behavior before 10pm that was inappropriate for the kids. It wasn't always Disney-level kid-friendly, but it wasn't therapy inducing either. No one was funneling beer near the kids or anything. There is a smoking area in one section of the upper Lido deck and allowed in the casino also. Because the casino is so open, it smells of smoke pretty strongly in that area. The kids weren't hanging out there though, so it was only annoying when I wanted to enjoy the live music in that area. Overall, we had a really good time, but I rated it a 3 because I know that it is not all that great compared to other ships. Read Less
2 Helpful Votes
Sail Date: December 2018
This is our second trip on the Carnival Ecstasy on the Rivera level (4th Floor) with a portal ocean view.. Upon arriving at the port we were charged $20 per day ($120) parking though last trip they provided complementary parking with ... Read More
This is our second trip on the Carnival Ecstasy on the Rivera level (4th Floor) with a portal ocean view.. Upon arriving at the port we were charged $20 per day ($120) parking though last trip they provided complementary parking with my Military ID. They commented that they never offered a military discount..(I must be nuts, right?) The Terminal - Entering the terminal we were quickly greeted and given big smiles by happy staff members quick to offer a "Happy New Year" as this was New Year's Eve. We were impressed by their quick wit and great attitudes. We had an 11am boarding and we were on board by 11:05am.. Great News!! The ship - was decked out for the holidays and the atrium was beautiful! Shortly after boarding staff were serving up free champagne! A New Years Eve treat.. Yay! It's a classic pretty ship with plenty of nostalgic looks, neon and a feel of ole grandeur. but despite a recent dry doc seem to be really showing her age. I really wish they had upgraded the same old tire hot tubs at dry-dock.. No consistent temps, jets were weak and guards missing on the bottom and sides.. The Bad: Everyone said it was the worst smelling ship they had experienced. I heard it on elevators, bars, casino, pools etc... I did notice and it was bad, but I've gotten used to a tolerable smell level on ships by now.. but it was bad.. The Cabin - We made our way to our cabin and BAM!! it was ready!! Yes!! all going well and as planned! The cabin looked good but only a King and a trundle ... we were a group of four..?? In short order in speaking with Guest Services they installed what look like an aluminum gurney (like an ambulance gurney without legs) small frame bed on the floor... Weird right, but ok.. my Kids were game.. The bad: the drains failed, room smelled uck!!! nasty.. No Fridge, and I had to pull away from the blackjack table to figure out if my kids would be charged for a PB&J sandwich as the new room service charges/rules are crazy! I'm sure that's covered elsewhere on cruise critic! Dining - Having spent nearly half a year at sea I've eaten in quite a few Dining Rooms and in fact I've been in this very dining room before.. but this table was crammed so tight and elbow to elbow that I thought I was in a airline coach seat. It was so contentious just to get your elbow up to eat that we gave up and left..Not to return. They said they were full and sorry. Food - Spend the $20 up-charge and get the Surf and Turf (Wonderful!!) The rest was, well.... let's just say "Carnival Food"..Enough said? Entertainment - Comedian John Mulrooney was very good! Go see his show! Excursions - We did the DeepSea fishing it was fun and the Kids luved it!! Same with the parasailing! SPA - The Spa Manager (Razvan ?) was great.. He probably was one of the best spa managers I've seen on ships.. He went out of his way to ensure we had great service.. We used almost all of the services, my son got a haircut, daughter a mani-pedi and facial for the wife... ahh and for me you ask? I did everything else. LOL.. yes try the Bamboo it's the best! The Casino - Slow drinks as usual, and no comp on the drinks and I've played enough to not care but only to say I should have been comped considering the level of play.. Halfmoon Key - really nice except the smell coming from the water park.. Smelled like the ship... Nasty .. Disembarkation - Went Great! Smooth... Summary: Will not repeat on this ship, looking at canceling 2 future bookings on Carnival. The nickle and diming is bad.. real bad.. Drinks were more, gratuity is more, parking is more, stores were more etc.. Read Less
2 Helpful Votes
Sail Date: December 2018
As first time cruisers, traveling with children, we wanted to make our experience as simple as possible. With Charleston being an easy 5 hr car ride, we chose to leave from there and traveled down the day before embarkation. We took ... Read More
As first time cruisers, traveling with children, we wanted to make our experience as simple as possible. With Charleston being an easy 5 hr car ride, we chose to leave from there and traveled down the day before embarkation. We took advantage of a hotel deal where we could stay the night, have a sit down breakfast, park our car for the week, and take the hotel shuttle to and from the port- this worked out beautifully! Hotel Indigo in Mt. Pleasant is just across the bridge. The shuttle worked out flawlessly, and was actually nicer than I had expected. For about $30 more than the price of parking at the port all week, we got a good night's rest, a meal, parking, and the shuttle. We did go out into Charleston the night before to meet some friends and enjoyed ourselves at Carmella's for drinks and desert. When we arrived at the port the next morning, there was a bit of a wait in the shuttle line and when we got off, the baggage handlers were nice enough but were obviously trying to be hasty. There was one particularly loud one shouting everything. He was nice when we realized I had not printed enough bag tags and he helped us get some on quickly, despite his loud first impression. Our shuttle driver pointed out to us where he would be during disembarkation and we headed to the terminal to go through security. The line was long, but moved quickly. It was during the line wait that I realized I made my first rookie mistake of putting my wine in our checked suitcase instead of my carry on. I researched but forgot this detail, apparently. I spent the next several hours praying it wouldn't burst all over our clothing. In the end, they ended up 'confiscating it' and we had clean clothing. Security was smooth until we got to the desk where they check birth certs and IDs, etc. My husband's documents had to be taken to customs due to his name being commonly flagged (?). The lady came back and said well, its good news since I have no customs agent with me! Well, I'd hope so!! She explained that he just had a common name, and it was often flagged. However, my husband is a Veteran and in all his travels has never ran into any issues regarding his name. I still am not sure what all this was about but did not appreciate the delay. We were finally sent to the next checkpoint and there, we weren't listed as 'checked in' due to the previous "issue" so we stood there for another few minutes while they got that sorted. This kind of initially spoiled the faster to the fun option we bought- this hiccup of Carnival's ended up costing us more time in security that I had hoped to be there, with children. However, the final checkpoint agent apologized and stated this was an issue on their end, not ours.... and we were on our way. Once we got on board, our room was not ready so we went for a drink, lunch, and some ship exploring. Once we got back to the room, we had 1 of 3 suitcases which just hours before was brand new but at this point, appeared to have been dragged through the desert a few times. We waited in the room to see if we would get the other two soon and one did arrive but not our main one (at this point I was still waiting to see if we had wine stained clothing so I was anxious to get it and get unpacked and organized). We waited a bit longer, watching the dolphins play from our cabin window, and it still didn't arrive so we left again. The main suitcase arrived sometime later and like I said, our clothing was clean but the wine had been confiscated. We never did get it back and were told they were unable to locate it during disembarkation. I did not complain- it wasn't special wine and I was relieved to not have to pay to launder an entire suitcase full of clothing but it does make me wonder why it was confiscated and couldn't have been delivered to the room since we're allowed to have it anyway. The Ecstacy is showing her age in places. The decor could certainly use an update but it was clean and sufficient. All elevators worked fine except for the last night when one was down for maintenance for just a bit. We took stairs any time we could. Our cabin was M218 towards the end of the ship and made for some long walks at times; the room itself suited the four of us fine but I would spring for a suite next time for more room, if possible. One major complaint was the sewage smell coming from the drains in the bathroom. We found that if we plugged the sink, it was somewhat better. The shower had good water pressure and was always hot, however. I brought a cheap, clear, shoe hanger for our door and don't know what I would have done with all our stuff without it! There is no storage room other than a tiny shelf in the bathroom. I think the rooms could use a dresser instead of a desk/vanity. We had to put all clothing on the shelves in the closets and they're just not easily accessible. The beds were comfortable and my girls (8 and 11) had fun sitting on the window ledge. They had a pull down bunk and a roll away bad close to the floor. The pull down made me have to crawl over my husband but thats not really an issue for us. There was a small leak in our window which ruined a book a had sitting up there, due to heavy rain and sea spray the last day. In common areas, there was often not enough seating for popular places or shows, the pool is too small (and one is not enough). For the most part, I found the staff exceptional. They really do work so hard. Our Cruise Director, Leon, was fabulous and our steward Hermogenes made our room homey and was a sight for sore eyes after a day of tiring fun- he always had a smile and a kind word for us. Our waitstaff Saw and Ni Nguyen made sure we were well cared for at dinner, remembered our favorite drinks/wine/my kids favored foods and didn't judge when we wanted two of something. haha. We had a nicer breakfast during two on board brunches and our waiter there was also exceptional though I did not ever get his name. He went out of his way for my youngest child and it was very appreciated. My second rookie mistake was skipping the first formal night. We missed the lobster which I was looking forward to. We went to the second formal night but.. no lobster that time. We did have escargot and really enjoyed it. There were a few staff, both bartenders, actually who I thought needed a night off and were less than friendly. I see a lot of complaints about the ship rocking. This is also something else I expected... you're in the ocean, no? It's no fault of anyone involved and we did have one very turbulent day on the last day at sea. The cruise shop sold a small bottle of essential oils that helped tremendously with any queasiness. We also brought non drowsy dramamine. I will be the first to tell anyone I figured all the shows would be horribly cheesy and I wouldn't be able to sit through them. We saw some great ones though! The Brits show, America Rocks, and the Motown review were pretty good. There was a cute Christmas show that my daughter enjoyed too. My kids also enjoyed Camp Ocean- they actually asked to go back to it. They spent the majority of our last night there and came back with a sweet swag bag full of stuff. I do wish the kids camps were open longer than 10pm without the extra expense of "night owls". There are many adult shows we wanted to attend and chose not to so that we wouldn't have to pay $16/ hour ($8/ child, per hour). The deck dance parties were fun but adults take their glow sticks seriously and my younger daughter's feelings got hurt over not getting a giant glow stick while the adults around her snatched for them. My girls did the Build A Bear even on board and even though they had done this before, they really enjoyed it and liked taking their animals everywhere they went. We took our kids to the piano bar and karaoke which they enjoyed. Our ports were Amber Cove, Grand Turk, and Princess Cay. We were supposed to go to Half Moon Cay but it was changed months before we left. We enjoyed them all but Grand Turk was our fave. We chose not to do any excursions and just relax and play on the beaches. While my kids really enjoyed the pool at Amber Cove, if we returned there, we would probably do an excursion to see more of the island. The port area is very commercialized compared to (for example) Grand Turk and it seems you can't really explore otherwise. We simply rented a nice snorkeling set up in Grand Turk and had fun with the kids on the beaches there. The girls got their hair braided and I enjoyed interacting with the locals down the beach (away from Margaritaville). Princess Cay was very relaxing and it was nice to have lunch provided. However, the seas there were rough and we took a shuttle boat to the island due to the lack of pier there. It was fine for our family and others but we were later made aware that one of the last shuttle boats back to the main ship got stuck out in the water for hours due to a blown engine, without any communication. They had children on board and it was dusk, then dark in rough waters. We were told by someone on that boat that Carnival only offered them a $50 room credit for this. This is hardly sufficient for lack of communication when something should have been previously worked out in the event of this happening. We did enjoy our time there but the waves were rough for the kids so they couldn't swim as far as they would have liked. We enjoyed the majority of the food. Some stand outs were the Blue Iguana Tacos, Guys Burgers, of course the kids liked the pizza and ice cream; french toast and omelets for breakfast, the prime rib, escargot, and chocolate melting cake and the souffle in the dining room. We also enjoyed the fried shrimp during the last lunch at the grill in the lido. The St. Helena Merlot is a good choice for a cheaper glass of wine! We also really liked the tropical mules, and the bite of the iguana margarita from blue iguana bar. On the other hand, most of the desserts in the lido aren't worth the calories, the coffee is not good, and the pasta dishes at night in the dining room seem recycled. It is possible to eat fairly healthy on a cruise. I was able to eat salad and fruit daily, though I wish they served pineapple. I do recommend ordering bottled water to your room. I ordered 4 packs and that was too much for us, even for 7 days. Really only needed half that. The Faster to the fun really came in handy when we received priority boarding for the shuttle boats to Princess Cay. We were in one of the first boats over which allowed for us to grab good lounge chairs close to everything. It was also really helpful during disembarkation as we were off the ship quickly and hours before many others. That is helpful with children. So, don't overpack so that you cant take your own bags off the ship. Our hotel shuttle was there waiting for us when we got to him and it was again painless to get to our car and on our way home. My kids really enjoyed themselves and while we would have been able to relax more child free, this was perfect for a family vacation. We would certainly go again with a few things done differently: -We'd do the cheers packages -Take the wine in the carry ons! -Take more regular clothing- I took a lot of beach wear/coverups/comfy stuff and dresses but not much in the middle. -Dont skip the first formal night -Get a larger cabin, midship, if possible -Get more pics of the whole family taken during dinner (I swore I wouldn't want any of those, but I did! And would have gotten more if my whole family was in them) -Get Faster to the Fun again We're already looking for our next cruise! I hope this review is helpful to someone. I included things I'd want to know. Read Less
Sail Date: December 2018
We decided to do a family cruise this year. Three of the seven of us have cruised before so this was a new experience for four members of my family . Embarkation went smoothly enough. Upon boarding the ship our room was easy to locate but ... Read More
We decided to do a family cruise this year. Three of the seven of us have cruised before so this was a new experience for four members of my family . Embarkation went smoothly enough. Upon boarding the ship our room was easy to locate but we found it was quite small for an ocean view room. Once settled we went up to the Lido deck for something to eat. Maybe if the weather had been better I would have had a better first impression of this ship. This ship is very small! The food overall was average but certainly not something outstanding. I have to say that as an avid coffee drinker I was looking forward to having a great cup of Carnival coffee but in the five days I was onboard I couldn't even get through two cups! It was AWFUL. As for dining options we ate mostly in the dining room (6 pm seating). The food was good but I expected more options on the menu. The wait staff in the dining room was excellent. Kudos! The price of an alcoholic beverage was outrageous and there is now an 18% gratuity added to everything! Lower the prices PLEASE. Seeing as how small the ship was there really wasn't much to do as far as activities. This ship is in desperate need of a good live band as there was no live music to be had except in front of the casino where two people performed (and their singing was only mediocre). Our two port visits (Nassau and Princess Cays) went very well and we did a snorkel and stingray excursion which was fabulous. I recommend! I have never sailed on a ship that had so many children running around wildly....and inhabiting the only pool onboard. Needless to say we avoided the Lido deck a lot. Service on this ship was okay but our room steward was not very friendly and couldn't be reached when we needed him. I think this ship needs some major updating! There just was not much to do on sail days at all so we just kind of walked around doing a lot of nothing. It was disappointing. The one highlight of this particular cruise was the cruise director Leon. He is the BEST cruise director of any Carnival ship I have experienced thus far! Just fabulous! The live stage shows were incredible, just very entertaining....lots of talented singers and dancers. We spent as much time as possible at the live shows. Again, KUDOS! Debarkation day was a nightmare. They let everyone disembark at the same time so the line was very long just to get off the ship. Half of our party had to wait on us :( Honestly this was probably the most disappointing cruise I have ever had with Carnival. I have sailed on Glory, Triumph and Valor and this ship couldn't hold a candle to those. I wish Carnival would make upgrades to Ecstasy, offer more options for activities, and improve the taste of the food. My next cruise will still be with Carnival but I will choose a bigger, cleaner, and more luxurious ship. I love Carnival.........and my experience on the Ecstasy will not keep me from planning another cruise in the future. Read Less
Sail Date: December 2018
I went on this cruise with my husband, two sons 22 and 15 , mother in law and sister in law. we had three rooms. everything was smooth and great. I give everyone from the cruise director leon, the dining staff Phillip to the stewards a ... Read More
I went on this cruise with my husband, two sons 22 and 15 , mother in law and sister in law. we had three rooms. everything was smooth and great. I give everyone from the cruise director leon, the dining staff Phillip to the stewards a wonderful rating they gave all of us a nice time our rooms clean I dropped a crumb under the bad to prove to my husband that they clean every part of the room. The activities was amazing also it seem everyone one on the ship tried to join in. I loved princess cay island also it seem private just for our ship yes I would go again already booking a trip. I would recommend this trip to family and couples. it was my husband and sons first cruise I went on a few with my grandmother when I was younger and my in laws also went on a few they all loved it Read Less
5 Helpful Votes
Sail Date: November 2018
We ran into bad weather the first two days which the captain stated he did not expect. Over half of our party was sick along with members who were working on the cruise ship. We were unable to do anything and spent both days sick. The ... Read More
We ran into bad weather the first two days which the captain stated he did not expect. Over half of our party was sick along with members who were working on the cruise ship. We were unable to do anything and spent both days sick. The ship was not equipped to handle the bad weather. Captain should have taken us somewhere else. Vomit was in the halls, elevators, and dining areas. Worst cruise for Thanksgiving ever and it was our first family cruise with over 18 people. Ship did not have lip sync battle and activities that were postpone were never reschedule. Food was like cafeteria food. The Chefs Table served the exact same menu as the Carnival Fantasy in Mobile, Alabama which we traveled on in 2016. Nothing was different from the appetizers down to the dessert. For almost $200 it was a waste of money for the same experience. The only good thing was Roy who was our cabin steward. Nothing special about this ship very outdated. Customer service did absolutely nothing when I filled a complaint for our group. After a year of planning this family vacation it was a waste of time and money. Read Less
Sail Date: November 2018
I chose this cruise for the time that was allotted to staying in Bermuda. It was changed and we were cheated time on the island. The only reason I booked the cruise was for the time I was told we would be there which was changed and I do ... Read More
I chose this cruise for the time that was allotted to staying in Bermuda. It was changed and we were cheated time on the island. The only reason I booked the cruise was for the time I was told we would be there which was changed and I do not know why. We had a balcony room. The first night something sweeked all night. I reported it woke up the next morning it was still sweeking. Told the cabin staff person he went and found it. It was a door left ajar. The next night the people in the cabin had a huge argument at 4 in the morning which last for an hour and half. One evening the room smelled so bad that I literately thought I was going to lose my dinner. We were in a cabin in which the room attendant never put up the bunk beds so we literally had one chair and one stool for four people. I had to move my bed to the middle of the floor at night because I thought if it as a jail cell. (Not that I know what that really feels like). I am a gold member so this was not my first cruise, but may be my last on Carnival. I am going to file a complaint. No one on our bus going back to parking lot said they wanted to return when asked by the bus driver. This ship needs to be docked and Carnival needs to refund passengers money for this cruise!!!!! Read Less
Carnival Ecstasy Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 3.9
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.5 3.7
Enrichment 2.5 3.3
Service 4.5 4.1
Value For Money 5.0 3.8
Rates N/A 4.3

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