Sail Date: March 2019
This ship is a joke. Room had several patched jobs with different colors. Smelled and broken furniture. Women’s dry sauna was registered at 230 degrees wet sauna had no steam (reported it twice) never changed all week Numerous medical ... Read More
This ship is a joke. Room had several patched jobs with different colors. Smelled and broken furniture. Women’s dry sauna was registered at 230 degrees wet sauna had no steam (reported it twice) never changed all week Numerous medical emergencies. Rust filled Lido deck, broken down elevators. Entertainment suitable for the gereatrics ward. Save your money because Carnival doesn’t care. Day 2 man died in E37 and family members crying and screaming. People near the room confused as man brought out wrapped in towels and rushed down the hall into the elevator. Zero words said to the customers standing in hall way. No one knows if there are physically or medically safe and Carnival only paste a red sign on the door saying “do not enter under authoring of the captain”. Red tape across the lock. Upon debarkation, federal and local law enforcement outside the room. This is a low budget cruise. SAVE YOUR MONEY! Read Less
4 Helpful Votes
Sail Date: October 2018
Chose this because of the ports of call, and the much shorter driving distance to port (6 hours to Charleston, SC. vs. 16 to Florida ports). *REALLY* regretting that now. Terrible food, EXCEPT Guy Fieri's burgers. They were ... Read More
Chose this because of the ports of call, and the much shorter driving distance to port (6 hours to Charleston, SC. vs. 16 to Florida ports). *REALLY* regretting that now. Terrible food, EXCEPT Guy Fieri's burgers. They were delicious, but the other stations on the Lido deck, and the dining room (we got any time dining and were in the Wind Song dining room) - were TERRIBLE. Tough meat, fried chicken that was listed as "Southern Fried Chicken" but should have been "Concrete Fried" as the breading was too hard to chew without breaking a tooth.. Lackluster service, a cabin steward who forgot to do anything in our room 2 days out of 5, servers who forgot there's an entire section above the Lido deck where a large group of people hang out on a regular basis (smoking section) .. Just a miserable experience overall. I've been on several Carnival cruises and LOVED them. I have another planned in February (2019) - different port, different boat, and I sincerely hope that this was a blip in Carnival's normally excellent service. Really REALLY pushy jewelry store associates (like put his hands on you to force you forward to see the jewelry under a light with a grip on your wrist that wasn't breakable pushy). Nobody (employee wise) seemed to want to be there, the boat is old and tired, although there was a murmur in the crowd about it being retrofitted in the near future, which it really does need. Just a generally poor performance by a normally decent company. High points: Embarkation was quick and easy, so was disembarking, and one employee that I adored. His name is Reymond, he works on the Lido deck in the evenings, cleaning up after people. He was a delight to talk to, EXTREMELY personable, knowledgeable about the ports. He's from the Phillipines and is an all around asset to Carnival. I hope they realize that. Princess Cay is basically an extension of the boat with a beach, which was fine. Everything is based on sign and sail cards (they own the entire island) and there's very little to do there. Employees come from the boat, and they bring all the food for the BBQ (food, again, terrible because it came from the boat) GREAT for beach combers and families with kids who love the water.. but WEAR WATER SHOES if you have tender feet, lots of rocks and coral right at the water line you have to get past. I didn't go further so can't speak for the deeper areas. Very clean on Princess Cay. Nassau was a bit of a disappointment, and we were offered drugs from a gentleman calling himself "Dr. Feelgood" in full view of uniformed police in front of the Royal Bank of Canada within 10 minutes of getting off the boat (certainly not Carnival's fault). My suggestion for Nassau - do the Atlantis day or an excursion. If you plan on walking around Nassau - hit up the Irish pub that's up a flight of stairs on the main drag. GREAT food, delightful staff. The straw market has some great local carvers with some very beautiful carved art. A lot of the "hand made" things in the straw market are fresh off the boat from China, however, most of the woven straw purses, etc. Mine still had the Made in China tag at the bottom. :) Worth it for little gifts for kids, though. There is a GREAT silver jewelry store a bit down from the main drag of touristy shops that is full of items imported from Turkey. Gorgeous lamps, and they have a HUGE selection of very reasonably priced Sterling jewelry, good quality gemstones, and NOT pushy at all. Coming out of the port, make a left when you hit diamonds international, it is on the same street, same side of the street, just down a few blocks. For giggles we tried a Starbucks inside what looked like a department store, and it was really good. Great employees too. If you're dying for a Frappucino from home at that point, def. a good place to go. If you want local food, ask for a cab to "Fish Fry" - Food vendors and street food where the locals grab lunch, just past Junkanoo beach. We asked two different people for local food and they both mentioned Fish fry, which is what locals call the area of street vendors there. Delicious! Read Less
2 Helpful Votes
Sail Date: September 2018
My husband and I decided on this cruise because of the short driving distance to Charleston. We were celebrating our birthday and upcoming anniversary. Charleston is Charleston. Nothing new there. Our cruise ship arrived 3 hours late ... Read More
My husband and I decided on this cruise because of the short driving distance to Charleston. We were celebrating our birthday and upcoming anniversary. Charleston is Charleston. Nothing new there. Our cruise ship arrived 3 hours late on embarkation due to some apparent weather, which we had completely smooth sailing. When we finally got to board, embarkation and disembarkation process went smoothly. The ship is very dated and dirty on the outside. We had an ocean view window which was difficult to see out of bc it was dirty from the outside. There is not much to do on the ship. Shows are repetitive. Comedy was mediocre and same show over and over. Stripes dance club was enjoyable the first night but after that, don’t go back. DJ plays the exact same set of songs every night on repeat. Shows in blue Saphire lounge with cruise director, Gary, were the best on this cruise. He’s funny and the shows were good BUT hard to enjoy with the poor seating and views. FOOD was overall horrible! Taste, selection, baked potatoes not even warm enough to melt butter on. Dining room food even worse than the buffet. Pizza was not what I call pizza. Guys Burgers were great but how many times in 5 days can you eat a burger. Room service menu was a joke and after purchasing cheers program, no I will not pay for a soda in the room! Bars were understaffed with bartenders. On a ship with nothing else to do... yes we are going to drink! You’ll lose a buzz before you get another one. One female bartender from Syria at alchemy bar was extremely rude! Pools very small and crowded. Spend a small fortune in the casino because theee is nothing else to do. Getting off the ship at Princess Cay was a mess. One crew member was suppose to hand our stickers for tenor numbers for the entire ship. Finally they decided to wave the stickers, which was 1.5 hour after we were suppose to. In Nassau we didn’t get off at the port until 9am. Arrived back early in Charleston. Total of 6-7 hours cut off our cruise. Not one perk offered in return. Princess Cay is beautiful but just another way for Carnival to make money. Even though it’s a privately owned island where THEIR staff serves, cheers program does not work. Buffet that was served was HORRIBLE! Nassau was our favorite! LOVE LOVE it! We look more for dealing with locals and how people really live, getting the real experience so we wanted to stay away from the excursions. Locals on Junkanoo Beach will treat you like Royalty. Read Less
Sail Date: April 2018
Thought the ease of porting out of Charleston would be great-only a 3 hour drive. That's one of the good things about this cruise. Our cabin was on deck 4 with a two portholes. While we were sailing it sounded like we were hitting ... Read More
Thought the ease of porting out of Charleston would be great-only a 3 hour drive. That's one of the good things about this cruise. Our cabin was on deck 4 with a two portholes. While we were sailing it sounded like we were hitting something. Loud "bangs" and actually felt it. We asked our cabin steward what the noise was and were told it was usual noise. Wish we were told that BEFORE we booked as we would have tried another deck. When we were in port the sound of the engines running were so loud we couldn't take a nap due to poor sleeping at night. Nassau was a nice stop, but Carnivals private island was a poor experience. You couldn't really swim due to large rocks in entrance to ocean-even with water shoes. The food lines were crazy with more flies that people. We did enjoy Guy's burger joint and the crew member who made omelets every morning. Only ate at the main dining room one night. Our table for 2 was actually brushing elbows with the tables on either side of us so ate the same old food in the buffett night after night. Cruises usually go quickly but this one took forever as poor food & entertainment. This was our first and last cruise with Carnival. I wish other cruise lines would port from Charleston. Read Less
3 Helpful Votes
Sail Date: March 2017
I chose this cruise because it lined up with spring break and was a decent price when we got it. There are 4 of us, 2 18's and 22, 25. We drove to the port and didn't book any excursions because they sold out. Good think we ... Read More
I chose this cruise because it lined up with spring break and was a decent price when we got it. There are 4 of us, 2 18's and 22, 25. We drove to the port and didn't book any excursions because they sold out. Good think we didn't though because it was cold when we got there and the excursions would have taken up 3 of the 7 hours we could be there. Nassau was cute, plenty of people trying to sell you things and trying to get you to do this or that. Make sure to shop around before you settle, especially on restaurants. We had one guy walk us to a restaurant and he gets paid for bringing people but when we got there the food was stupid expensive but we fell into the trap of being obligated to stay because of that guy. Embarkation was really quick and smooth once you got passed the line of cars as you first get there. We arrived at our time but I didn't know that we would be waiting an hour in the car waiting to drop off luggage and park our car (never been on a cruise). disembarkation was smooth too for the most part. If you are on a lower level you have to wait for all the other higher levels to get off the boat first before you can. The more rich you are the sooner you can get off the boat- we were only one floor above the exit and they wouldn't let us go down on the elevator (doors locked to go down the stairs) so we went up to the one evacuating and went down from there. the service. The staff is really friendly and helpful to your face or when serving you but when they disappear- they disappear. When ordering bottled water (only way you can get it) I was waiting on the line for at least ten minutes. I ordered twice throughout the trip and it happened each time. One time the line just went dead and I had to call back and wait longer. The dinners are like a restaurant, you have a server and can choose to sit alone or with others. Apparently sitting with fewer people mean quicker service. Only my partner and I attended dinner together and sat alone. From the moment we sat down to the end when we got our check (ordered a drink) or finished out dessert the whole process took 2 hours- every time! The first time I was expecting it because it was the first dinner and no one knows what they're doing so chaos= time, no big deal. The second dinner it was the captain's dinner when everyone dresses up so I had the same thought process- no big deal. By the third dinner I was very irritated and just asked for everything to go, only to still wait two hours and leave at the same time as our neighbors. We didn't go for the fourth dinner. I don't think it was the wait staff that was the problem because when we asked for our check from two other waiters they said we had to wait for our server and that he was in line waiting for another tables food- like in an amusement park. So with the boat being so old I figured they had a really small kitchen. We were lucky to see our server in between courses. The food was mediocre and under seasoned- understandable since everything was probably mass made and with allergies and sensitivities it would be hard to cater to everything. The drinking package is absolutely stupid expensive. Forcing you to buy every day, even on the only day you were at the bahamas and the day you docked (on ship barely half a day). we thought about buying it but because it was forced every day at $50 per person in the room (21+) we didn't. we drank as much as we wanted (kind of) and was still under the $400 price of the package for our room. what stopped me from drinking more was the drinks were weak for the price plus mandatory 15% gratuity. every $10 drink would have one shot or two if you wanted to drop another $3. all the drinks tasted the same and by the last day they gave me straight up oj and vodka because they were out of everything else. It may have been worth it if we drank 15 drinks a day but on the two half days drinking that much in a short time frame would just give me a sugary hangover. The pool area was so overcrowded that people were laying on the floor and there was no point in even trying to get in the pool or enjoy the sun without risking being stepped on. The entertainment was okay, some comedians just not funny or borderline too harsh in their jokes. With the other shows the boat was still so crowded I couldn't bring myself to go to half of them because of massive crowds. The second day at sea (on the way home) we all stayed in our room the entire time with nothing to do just to escape the crowd or smoke from the casino and feebly watched our tv go from black and white to color often enough to give us a head ache. Aside from the shows there was a small room with board games you could play and then the smoke filled casino, other than that there was nothing to do for adults except drink when it was too cold to go above deck (the entire trip). Read Less
5 Helpful Votes
Sail Date: January 2017
This ship was delayed in Freeport coming out of dry dock due to storms. It is a long story but it was a mess! We were to leave Charleston, SC at 4pm, It was about 10 pm or a little later that we departed the dock. I actually purchased ... Read More
This ship was delayed in Freeport coming out of dry dock due to storms. It is a long story but it was a mess! We were to leave Charleston, SC at 4pm, It was about 10 pm or a little later that we departed the dock. I actually purchased for the first time the Faster to the fun pass. Was a waste of money and they did refund it. The ship was very dirty compared to others I have been on. Maybe it was due to construction they did on it but I was told by a crew member that 102 new crew members came on board. No one knew anything. It seems like it was the first time some of them even saw a ship before. Meals were very slow due to cut backs on staff. Our server had like 40 people to handle in a sitting. That is way to much for 2 people. It just seems like they are cheaping out. No more lobster nights unless you pay for that. Less staff with less knowledge...imagine what that led too. Customer service was very poor. Lines everyday were very long. Only 1-2 people working and phones went unanswered. Only two real shows and then the comedy club. If I wrote everything that went wrong I would need tons of pages. The ship is fine and Guy's burgers were a great addition! Read Less
2 Helpful Votes
Sail Date: October 2016
First of all the positive. The crew on this ship is great. They are very friendly and willing to help any time you ask. Our steward was great and dinning room staff, especially IRMA was great! Our cabin was on the Riviera deck, Standard ... Read More
First of all the positive. The crew on this ship is great. They are very friendly and willing to help any time you ask. Our steward was great and dinning room staff, especially IRMA was great! Our cabin was on the Riviera deck, Standard ocean view nothing fancy. The problem came when we tried to sleep, there must have been some kind of door banging back and forth as we were traveling. It was very loud like metal hitting metal. Could not sleep with this racket. We called he front desk after an hour later no one came and we went down to the front desk. The girl at the front desk AMY was very helpful and nice, she followed me down to the room and witnessed the noise.. She said it sounded funny. She called the engineer out. This guy was a real piece of work. After about 10 minutes he comes to our room and says its Vibration from the engines. There is nothing they can do. If it keeps up call back. Well I know this thing isn't stopping because it keeps clanking only louder. I guess they turned up the vibration. He comes out again and says he will se what he can do. He says he checks something and it should stop. If it starts up again call back. Wee it never stopped so we call again. AMY apologizes says the engineer went down and couldn't find anything wrong. She says the ship is moving so no repairs can be made. I totally understand, so we go to sleep with the clanging and banging all night long. The next day they make an offer to move us to another room give us a credit and away we go. Never found out what the banging was, but apparently it wasn't vibration He! He! He!. I've cruised about 20 times and really know engine vibration. This sounded like someone forgot to close something or tie something down. Anyway back to the ship this ship is really dated basically falling apart. they were do all kinds of repairs while we were aboard. The food on the ship really is lacking. Don't know hat it is, but stuff doesn't taste like its supposed to. Prime rib isn't prime rib and steak is shoe leather. Yup! that bad! The hamburgers taste like old meet and the hot dogs smell old. The fries are great! If you order late night Pizza at the back of the boat, be prepared to wait about an hour for a slice of peperoni. The pizzeria guy isn't the fastest. If you order from the deli at the back of the ship, this may have you wait till breakfast is served. they are not in a real hurry back here, .Breakfast was great except they like to serve raw bacon. Out of the package on the grill two seconds and you get it half raw. never saw a crisp piece of bacon. The milk they serve is warm from the carton, there must be a shortage of ice o this bot, never saw the milk packed in ice like on other ships. The coffee sucks! Well tat was our six day cruise stay away from the casino can't win on this ship seriously! Read Less
Carnival Ecstasy Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 3.9
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.5 3.7
Enrichment 2.5 3.3
Service 4.5 4.1
Value For Money 5.0 3.8
Rates N/A 4.3

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