Cabin: We stayed on Empress (deck 7) forward, cabin E11. The cabin was what we expected, fine for 2 people to maneuver. However, if you are a light sleeper, it could be troublesome. The cabin is located directly under the Blue Sapphire ... Read More
Cabin: We stayed on Empress (deck 7) forward, cabin E11. The cabin was what we expected, fine for 2 people to maneuver. However, if you are a light sleeper, it could be troublesome. The cabin is located directly under the Blue Sapphire Theater where you can hear lots of "thumping and bumping" during late night shows, if you happen to be in your cabin, which we were. You also hear the early morning noises of coming into port, creaking and moaning of anchor or whatever it is that is located Forward. Very, very loud. Our steward, Slam, was wonderful. Very gracious, tidied our cabin quickly and left fun towel animals almost every day.
Sidenote: The last day of the cruise, our sail and sign cards quit working as keys for our cabin. A steward down the hall came to try her master and it worked. Ours just flashed red. She contacted the technician right then and there and asked that he come check our lock. My disabled mother had broken her toe earlier that day so was just wanting to lay down for a bit. They let us in our room so she could rest. A while later, we decided to walk to the casino to pass the time until the technician would arrive. Two hours later (three hours since call placed to technician) and my mother tried to get in our cabin. The lock still wouldn't work. At this point she was in so much pain that tears ran down her face; I had her sit on the stairs closest to Guest Services (no benches available in that area) while I ran over to Guest Services. Iris was wonderful. She called and requested immediate attention for our situation. She expressed sincere concern for my mother and her pain. When I returned to my mom, a young man, Josh, part of the Entertainment Staff, had walked by mom, stopped, knelt to her level and was gently stroking her hand and comforting her while she cried. He was the kindest young man we have ever encountered while traveling. He helped me guide my mother back to our cabin at a snail's pace, laughing and talking softly the whole way. Iris walked with us also. My mom hugged him when he left us. Carnival has two gems in Iris and Josh. I'm writing directly to Carnival to commend them. Read Less