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532 Carnival Cruises for the Disabled Cruise Reviews

I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" ... Read More
I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" fantastic. Crew went out of their way to make everyone happy. Serenity area on deck 15 was exceptional with triple the space, cabana type clam-shell covered chairs and bar service. They even had a salad bar at lunch. Our cabin Steward was fantastic and always around if we needed anything. We have been cruising for 18 years and this was one of the best. very easy for my wife to navigate with her rollater/and cane for her to get around. We share the love among various cruise lines and really do not have a favorite. If we have the chance to cruise the Horizon again we will without hesitation. To sum it up..Great ship, crew and entertainment, especially the "Dive in" movies under the stars... they were all first run new releases..."GREAT JOB CARNIVAL". Seeyou again soon!!! P.S. have to try the donut sandwiches at the coffee shop-maple bacon-over the top!!! Read Less
Sail Date January 2019
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning ... Read More
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning cruising, was the excursions. One in Belize had to be canceled after we finally all got together, as we would not have had enough time to complete the trip before the ship sailed. We had scheduled the trip with Vacation2go. I did not realize that Carnival "Owned" the ports and only Carnival sponsored excursions were allowed in the port area. We had to walk through the port, take a taxi, get picked up by a van and taken to an assembly area to meet up with the rest of the group.We were on time but when we were all assembled the tour was running late. Our other issue was with dinning. I am now handicapped. Our room was 3 from the bow and our dinning was at the stern (literally). I did not take the electric scooter or have a wheel chair so the long walk really got to me. I am also per-diabetic and have issues eating too late. After working with the staff, we were moved to another dining room and earlier seating. We had requested to be seated with others, but ended up at a table for two. Even with these issues, we will cruise again. Read Less
Sail Date January 2019
Cuba was one of the few places we had not visited in the Caribbean. That was rectified January 2019 on a five night cruise aboard the Paradise which proved to be an excellent overall experience. This ship was easy to navigate and not ... Read More
Cuba was one of the few places we had not visited in the Caribbean. That was rectified January 2019 on a five night cruise aboard the Paradise which proved to be an excellent overall experience. This ship was easy to navigate and not crowded like larger ships tend to be. Recently refurbished the public spaces and our suite were clean and bright. We had G3, one of two Grand Suites and the views and serenity was fabulous from Deck 14. Only complaint was the back cushion on sofa bed was easily toppled over and still would have loved a coffee maker like Carnival used to have in higher end suites. The food in the main dinning room was above average and offered wide choices. Staff throughout were friendly and helpful. Major drawback was lack of information regarding Cuban Visa procedure pre-cruise in a timely fashion, not detailed to week before and while the $75.00 fee per person was typical, it should have been clearly stated that the charge would be put on your room account. Both embarkation and debarkation were easy and painless. TIPS: Exchange US dollars for Canadian dollars or Euros pre cruise and receive a much better exchange rate at Havana Terminal Exchange. Also much better and personalized old car tours of Havana can be arranged via the internet (highly recommend Old Cars Havana) prior to the ship and was literally 1/3 longer and 1/2 the cost of Carnival offered excursion. Read Less
Sail Date January 2019
In a word....FANTASTIC! I would like to thank the Captain and the Crew for taking us safely from home port to home port....Thank You A special thanks to the Cruise Director, NONO, she was amazing.....Thank You The staff was ... Read More
In a word....FANTASTIC! I would like to thank the Captain and the Crew for taking us safely from home port to home port....Thank You A special thanks to the Cruise Director, NONO, she was amazing.....Thank You The staff was amazing, from the Chefs to the wait staff to the clean up crews, all were very accommodating and courteous at ALL TIMES. The food was good and plentiful. Was it excellent, no, but you could always find something to your liking. Except the Sea Food Shack...don't waste your money, food is terrible. So just relax and have a good time. Thank You Carnival for a wonderful and memorable NEW YEAR. Constructive criticism. Easier boarding for Handicapped/ disabled passengers. Easier de-boarding for handicapped/disabled passengers. Better Signage on board the ship and at the Florida Port for handicapped/ disabled passengers. Better luggage handling for the handicapped/ disabled. More compliance with the ADA. NO SMOKING in the Casino. Read Less
Sail Date December 2018
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in ... Read More
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in process very quickly.The carnival employee that pushed the wheel chair was a very nice person. This was our first time cruising from New Orleans and he was able to answer the questions that we had. Leaving New Orleans it was a bit chilly with the wind but had a great sunset photo op. Our dinner staff in the Paris dining room was excellent. Waymeh did a fantastic job. We were at a table for 8 and only 1 other couple showed up the first night. They came every night. The table was full on elegant night but then it was just us and the other couple all week. We had never been t the Alchemy bar before but had a great time and got quite a few drinks there. Also did their bar school which was informative. Nickola and Ivona were great. In Cozumel we had no plans. we just went and got a cab and had them drive us around the island.Was a nice relaxing day. We wet to a tequila tasting and of course they tried to sell us their wares. 160$ per bottle on the high end and 60 o the low end.We passed. In Progresso I went on the Uxmal mayan ruin tour through Carnival. It is an hour and a half bus ride to the ruins so didn't want to take a local tour. Just in case. The ruins were very interesting. We got to climb to the top of one of them for a great view. We hit a huge storm after leaving Progresso. 40-50 knot winds and 20 foot plus seas. There was ocean spray higher than our balcony many times. Lots of rocking and rolling so they canceled the shows. Lots of people not feeling well. We got back into New Orleans late 11 AM because of the storm. We were off the boat before 1 and had tag #14. Customs was very quick as well. Read Less
Sail Date December 2018
After a really bad year prior, I wanted to get my family out on a genuine vacation, not one spent constantly visiting family members in the hospital (it had been one of THOSE years). We were going to spend some time near Orlando, so ... Read More
After a really bad year prior, I wanted to get my family out on a genuine vacation, not one spent constantly visiting family members in the hospital (it had been one of THOSE years). We were going to spend some time near Orlando, so decided to check out a cruise for a number of reasons: * My husband is disabled and has mobility issues, so he spent a lot of time in a wheelchair during this trip. I was a bit concerned about how easily we were going to be able to get onto the ship and how we would navigate crowds, but they had an area for handicapped embarkement, which made the process simple. We didn't have terribly long lines for elevators and people in general and crew were very helpful, which was awesome, though there's always that one twit who can't figure out that it's HARD to stop a 175# man in a wheelchair when going up and down the ramps. He was able to navigate his own way around the ship to a certain extent, which is something he's often leery of attempting. This experience really built his confidence. * This means he also doesn't drive much, so I was handling most of the driving. The appeal of a cruise was that we could visit different locations without having to switch hotels, repack everything or have long drives in between destinations. We could sit back and enjoy ourselves instead. Because of this, I'm now looking at cruising for most of our vacations, because it takes a lot of strain off of me, his primary caregiver. * Because it was the first time my daughter and I had been on a cruise, we went with cabin 1001, which is an interior with a walkway view, thinking that we'd be able to see the horizon if needs be for seasickness issues. We couldn't, but it was just a few steps to get out onto the deck where we could see the horizon, and we went there a number of times over the cruise because it was almost always empty and quiet - adding a couple tables and chairs would make it an ideal quiet spot for hanging out. Fortunately, nobody got sick anyway. The cabin, being ADA compliant, was a good size. It was kind of odd that they seemed to have removed a couch under the pull-down berth for our daughter, and had left a couple chairs in its place, but we really weren't in the cabin enough to worry about it. * Circle C: My daughter has some food allergies and is a total geeky introvert, so I was really worried that she wasn't going to want to hang out there with the other kids or get involved in the activities. SHE LOVED IT! There were several days and evenings we barely saw her, though we did have the rule that she check in regularly (this is where the app with messaging was priceless in terms of value!) and have dinner with us each evening. * WiFi: I work remotely, so I knew I had a few clients I would need to work with over the course of the cruise. The middle-road wifi, though a bit pricy, did the job quite well enough. I know some people complain about this, but it wasn't much slower than my usual country internet on our farm. * Carnival Hub app: As I mentioned above, for $5 each, the messaging feature on this app rocks! We were able to quickly communicate with our family members, including our then-13-year-old daughter who managed to get lost trying to find her way around. It also had the option that you could select if you were interested in an activity and see if anyone else in your group was also interested in it, which made it MUCH easier than the usual, "What do you want to do?" "I dunno, what do you want to do?" conversations ;) * Main dining room: We did the late dining option as it would get us to the table after having a chance to clean up and change from getting back on the ship when in port, and by having a fixed time, we never had an issue with cold food or long waits. I don't know if he's still on the ship, but we had Raymond as one of our servers, and he was just such an awesome little ball of energy! Always happy, always ready to help with anything. We also had breakfast there when we got back to Miami, and were able to get a solid, filling breakfast before we started the next leg of our journey. * Key West: My daughter and I just walked off the ship and walked around town. We had a wonderful time and got to take some great photos. There were excursions available, but we just decided to do some wandering on our own and did fine. * Cozumel: My husband joined us for this port, and we again just wandered off of the ship and did our own thing. He is fairly fluent in Spanish, so we just passed all of the usual port-of-call ripoff stores, got a taxi and went further inland. We went to a Catholic church on the island, San Miguel Archangel, which had some beautiful stained glass work and artistry. We then wandered around the markets in the area there and had some fun haggling. Most of the folks in the area there had some English, but would talk my husband's ear off when they realized he spoke their language :) Very friendly people. We then headed back towards the port and caught a taxi to a resort to do a little snorkling. I had picked up a couple full-face snorkles off of Wish that were about $35-40 including rush shipping and they worked fabulously, for less than the cost of one on the ship. Had dinner at Three Amigos near port, and though it was a little loud inside, sitting outside under the stars was beautiful! * Activities: There was always something going on - not being game-show or drinking folks for the most part, we still had fun looking at the gallery, participating in the art auction, going to shows, enjoying music, watching movies on deck (in the hot tub! How much better does that get!), doing crafts and just having fun. If you like a bit of quiet and the main pool area isn't doing it for you, head aft towards Pizza Pirate, as that area of the deck is much quieter. * Serenity retreat: I was actually really disappointed with this, because my husband could only access the bottom deck of this, and the amount of noise bleeding through from the main pool area was overwhelming. Kid-free? Yes. A quiet retreat? Not a chance. We did better at the aft pool area. * Faster to the Fun: We went ahead and picked this up, partially because I wasn't sure how worn out my husband would be by the time we got on the ship and wanted to be able to get right to our cabin fairly quickly. Well worth the investment! * General impressions: Sure, the Victory is aging a bit and beginning to show that, but the way some people talk, you'd think it was falling apart. It's still a solid, serviceable ship with decent traffic flow, lots to do and low prices. We liked it enough that we returned for a 3-night weekend cruise in May for just the hubby and I and had a wonderful time! Read Less
Sail Date December 2018
The price was right to take my son and his family to experience their first. The embarkation was great and smooth, especially when i need two wheelchair assist. But thet disembarkation was terrible, they left us in the Ivahoe Theater, ... Read More
The price was right to take my son and his family to experience their first. The embarkation was great and smooth, especially when i need two wheelchair assist. But thet disembarkation was terrible, they left us in the Ivahoe Theater, until almost all the passenger were gone waiting for the staff member to push the wheelchair. Ive been cruising for 13 years and it never happened before. The dinning was fantastic, Food, and service was great. The ship overall was fine. The cabin was very comfortable even with 4 passenger. Service was excellent thru out the ship. The only complain i have is when eating in the buffet on Deck 9, we never had a staff member ask us if we needed coffee, or water or to pick up the dirty dishes. I was very surprise. Royal Caribbean even looks for a table for you and are always very attentive. I'm going on another cruise on the carnival Dream and i hope the buffet will be handle better. Read Less
Sail Date December 2018
Dying ship, everything either falling apart or not working. It’s sad that they show you fancy videos online but don’t deliver the same product. We had a huge issue with the recreation team and the waterworks area. There video online ... Read More
Dying ship, everything either falling apart or not working. It’s sad that they show you fancy videos online but don’t deliver the same product. We had a huge issue with the recreation team and the waterworks area. There video online shows a wonderful water area, but it’s not from that shop even though it’s advertised that way. Our room was dirty on arrival. Every 30 minutes the pool team would hassle our youngest asking if he is potty trained. I understand do your job but communicate with the next person. It was so annoying. Never again carnival. The special needs personnel was great in PR that help our son with Down syndrome on board. Half the recreation items didn’t work and have to for a long time. When we asked the crew they said it hasn’t worked for a long time. False advertising on their website. Sad we been on many carnival cruises, but not again. Read Less
Sail Date December 2018
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or ... Read More
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or non-existant! Saw our room steward, Antonio, on first day and never for the rest of the cruise. MDR menus seem to be scaled way down with fewer options. Buffet seemed to be the same things repeatedly. Embarkation and debarkation went smoothly since we are Platinum members. Cabin smelled like sewage when we came in. Although it was an "accessible" cabin, it was very crowded and inadequate storage. The beds could not be separated without blocking the mini-fridge. The ports and excursions were great however there was alot more walking than we bargained for. The piers alone are very very long! We enjoyed the Hasbro game show and the trivia games. General decor on this ship is not impressive and left us non-plussed. Read Less
Sail Date December 2018
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good ... Read More
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good use..especially after 10pm. Food FANTASTIC.. elegant dining night was a real treat for us. Icecream & Pizza on offer 24/7 was a dream come true for my 11 yr old daughter. My 15yr old son entertained him self as I rarely saw him...very unusual for him. Friendly staff all over the ship..especially our cabin stewards. INDRA & LINDA were amazing people & made our stay comfy as our cabin was cosy . As we had a quad share.. hardly spent any time in there. Getting on & off the ship was a surprisingly smooth process. Already looking for my next cruise. THANK YOU CARNIVAL SPIRIT Read Less
Sail Date December 2018
This was most definitely not our first cruise, in fact, I turned platinum on this cruise, and DH will turn platinum in April. But last year after a great cruise in December to the Bahamas, I said to my DH, I really miss true Mexican ... Read More
This was most definitely not our first cruise, in fact, I turned platinum on this cruise, and DH will turn platinum in April. But last year after a great cruise in December to the Bahamas, I said to my DH, I really miss true Mexican food, so when we got home from dinner, we went on line and booked the Fantasy. We had cruised to Mexico from New Orleans, but we wanted to try sailing from Mobile, as we had never been to Mobile. We drove from Atlanta to Saraland, where we had booked the Microtel. A small hotel chain owned by Wyndom (sp) hotels. We had the park and cruise option, which was fantastic, our room was a mini suite, with a partition between the bedroom (a queen) and a living room, and the window actually opened, and we listened to the rain that night. We had dinner at the Oyster restaurant right next door. The next morning, we got up, went downstairs to our breakfast, repacked, and were on the van at 11:30 to our cruise! The Fantasy is not new, in fact right now it is the oldest ship in the fleet, but our cabin- R4, a porthole cabin, was huge. Considering all that there was to do on the cruise, we didn't spend much time there. But if you are looking for space, for the least amount of money, the front Riviera porthole cabins are spacious. Embarking, really, was a long line, with a long walk up to the Empress deck of the ship. Platinum or not, it really made no difference. Your sail and sign cards are at your cabin, so while DH was having some health issues, I went down, dropped off our bit of carry on, picked up the cards, went back up, got him and went to the Casino bar, where you can smoke even if the ship is refueling. The rest of the time, smoking is at the bar, which gets crowded or up on the Verandah deck. What made this cruise special is that we booked some easy excursions that I thought DH could do (his health is not good) and Carnival really got the excursions right! In Progresso we did the Discover the Mayan World, and we saw all that we wanted plus more. A nice bus, a great driver and tour guide (Arturo) and we saw the salt flats with the pink water, the flamingoes that winter there, the Xcambo ruins-pronounced eshcampo- a church in a truly Mayan town, and a great lunch spot on the beach. In Cozumel, we did Discover Mexico, which is basically an art and history museum, and saw the Paplanta (sp) flyers. Trust me, you will not witness this just every day of your life. So, the excursions were great, the dining room staff for ATD that we had, Divina and crew were great, the food was good, and in fact, we never even ate pizza this time, we actually enjoyed all that we tried. DH's highlight was winning the Ugly Christmas Sweater Contest ( I have no idea why I even compete against him) and my highlight was being able to share information about the arts in Atlanta to the group at the Veteran's program meeting. (DH was Air Force). Cruising is what you make it, yes I can tell you it's an old ship, and there is rust. But who cares, if floats, it provides entertainment, and it a fun time or quiet time depending on what you need. The only downside was disembarking-here I was thinking, well I am platinum (serves me right) and we got the wrong memo, we were in the wrong place, and we almost didn't get any special service until I went down stairs and figured out what was wrong. There was a lot of lack of communication on this cruise, but we had a good time, we got off OK and we got picked up by the very sweet group at Microtel, drove back to Atlanta, and got home, by 5. p.m.. Would I do it again, you betcha-going in April. Oh, one thing I forgot to mention, and it's a ladies room thing-they changed the locks on all the public stalls in the ladies room, to cheap breakable plastic locks, that are impossible to use, if it ain't broke why fix it? Well they changed it, and most people had terrible times trying to get out of the stalls. Just a heads up. Read Less
Sail Date December 2018
Every year a small group of us do a reunion around Thanksgiving time, usually on Carnival out of Port Canaveral which is the closest to my home (75 miles) I am Diamond status on Carnival with 49 cruises with them and 135 lifetime on all ... Read More
Every year a small group of us do a reunion around Thanksgiving time, usually on Carnival out of Port Canaveral which is the closest to my home (75 miles) I am Diamond status on Carnival with 49 cruises with them and 135 lifetime on all lines.Check in for luggage and Citizenship and sign and sail went quickly. the parking garage was less the 400 feet from the pier.. weather was perfect. no rough seas. all three of us elderly gentlemen , ages 85, 71 and 67 walk with canes. and had no problems with hallway obstructions. I was offered the use of wheelchair service to board and debark and was very happy with the offer. also, to go ashore in one port I had to borrow a wheelchair which one of my friends pushed for me and only had to give a $50 refundable deposit for its use and safe return. the local tender folks in Belize were also very helpful with the wheelchair as well. The dinners were all excellent, especially the night in Fahrenheit 555 steakhouse. The Chocolate buffet on the last day at sea was plentiful and tasty.. we did not go to the repeater parties. we did not buy any shore excursions. we didn't partake of any of the entertainment options as we felt they were too amplified for our taste and, honestly, we've all been "over-entertained" having grown up in NYC and Los Angeles.. Carnival corp has obviously made a deal with their cable company as there was only the Turner Networks package of tv shows and news on the in room tv. the selection of free movies was ok. they repeated the same 6 or 7 all week in rotation. the wi-fi package was only $119 for a whole week and one of us purchased it due to health issues and staying in touch with their concerned family. it worked well 98% of the time but response times on the in-house computer screens was notoriously slow like in the old 64K Dial up days. Read Less
Sail Date December 2018
Pros: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and efficient. Two of the four ... Read More
Pros: Medium size ship is relatively easy to navigate. Generally polite staff throughout the ship. Most guests on Carnival are friendly, unpretentious people. Cruise director was pleasant and efficient. Two of the four comedians were very entertaining. One of the movies that was offered was excellent. Fresh fruit was available on Lido for most meals. Several dishes at the Lido buffets and main dining room were prepared well and had excellent flavor. A few desserts were works of art. There are several nice displays of decorative crystal in the ship stairwells. Shipboard shops had a couple of nice sales and sales staff were quite approachable and helpful. Debarkation at the end of the cruise was smooth and uneventful, despite long lines. Luggage was well organized and easily located in the terminal. And terminal personnel were helpful in their directions. Cons: Embarkation delays and difficulties, especially for the handicapped, as there were not enough wheelchairs to meet needs. 2-3 chairs per ship is too few when each trip takes half an hour or more to board each person and there are several dozen people waiting and more arriving all the time. Most staterooms are not available to guests until early to mid afternoon on embarkation day, so guests must lug their carryon baggage with them everywhere they go until then. There was a bad shudder (shaking) to the ship throughout the cruise. Is something wrong with the engines? Not many good choices for dining, activities or entertainment. Very limited offerings on the Lido deck for dinner. No wait staff on hand there in the evenings, either, to offer beverages or other services. Food was generally mediocre, either spiced the same or very bland, portion sizes in the main dining room sometimes varied wildly from one plate to another, sauces and dressings were often too thick to pour or use as a dip, options for ordering and free beverages were never offered by main dining room staff. Choices for pizza, outdoor grill and deli were fixed and too limited. Outdoor grill food was often overcooked, cold, dried out and inedible. One of the two soft serve machines was not functional during the entire cruise, creating long lines. No juices are offered on Lido for breakfast, only sugary drinks. Juice is offered only in main dining room, but the main dining room breakfasts were not cooked properly. Long lines for dining and entertainment venues. Gaudy, visually jarring decor in many of the public areas such as the main dining rooms, bars. Tiny uncomfortable "library" had few books, felt like a wasted space. Very heavy glass doors to some public rooms, making them inaccessible to some disabled guests. Entertainment venues were too small for most shows/comedy performances. Serenity adult area at the stern of the ship was anything but serene — packed with people, chaotic and noisy. An assault on the senses. No anniversary celebration was offered despite it being listed on our dining room slip and general cruise documents. Very disappointing. Dining room service spotty, some tables were skipped for dessert, ignored for beverage refills, etc. Spa services refused to supply a price list -- prices for each service had to be "negotiated" separately. No prices were ever listed for "specials," either, only "$$ off." Choice of stateroom service (morning or evening) was ignored by stewards, leading to daily inconveniences. "Chocolate Extravaganza" was mostly cakes. Main dining room sometimes opened late due to poor scheduling of staff meetings, stressing staff as well as guests. Slow dining room service often meant guests would have to leave before dessert to make it to the other end of the ship early enough to find seating for scheduled entertainment. Popular entertainment was often scheduled in conflict with dinner and other one time entertainment so something had to be missed. Why not have some matinees? Several entertainment activities and presentations were too childish for most adults. Because of the location, relatively few guests could get a view of the ice carving demonstration. Some port tender boats were exceedingly slow and/or poorly maintained, making for uncomfortable rides and long waits to get ashore as well as to return to the ship. No tender ports had seating in the onshore waiting areas for those wanting to return to the ship. Drinking water for returning guests was provided at one tender port but was located beyond the security ropes out of reach of guests. The Western Caribbean itinerary is always the same out of Tampa, limiting its appeal. Much of the musical entertainment was mediocre to poor, amateurish. Too many cutbacks in recent years-- no bathrobes or bath amenities in staterooms, no birthday or anniversary celebrations, no sea day teas, stained towels and threadworn bedding, ragged carpets, burned out lightbulbs, fewer stateroom stewards to service rooms which makes staterooms inaccessible to guests for 6-8 hours every day. Stateroom "categories" are practically meaningless except for location within the ship. A "large" stateroom can be very tight with little space for storage. Although we paid hundred$ extra, it was the smallest stateroom we've had in over 20 cruises. Room safe can be accessed only with a magnetic strip type card, not a keyed in code that could be used by spouse or fellow roommates. Guests cannot hear ship-wide announcements when inside the stateroom. There should be an option for this. Yet all guests were awakened in the middle of the night by an in-stateroom announcement about a private medical emergency. Announcements made in noisy public areas such as the Lido buffets and outdoor decks could not be understood at all. Also, music piped into many parts of the ship was so loud that it drove away guests. There were persistent problems with the toilets throughout the ship -- dirty water, non functioning, etc. A couple of times the electricity in the stateroom went out. There is no dedicated movie theater, no outdoor movie screen and no schedule or guide for the limited television channels. No access to the stateroom folio account or daily schedule/menus through the television, either. Most of the few movies that were offered were aimed at juveniles. Water slide was dry and nonfunctional during our cruise. No explanation given. Never enough chaise lounges or other seating near the pools to meet demand. Poltergeists apparently took over one elevator, leading to trapped guests not being able to get where they wanted to go and then opening the door only extremely briefly so guests could not safely exit, either. Sales in the atrium are never a good idea -- too many shoppers in way too small a place. People actually fought to get to the only available side of a table of t-shirts. Shipboard bar drinks were generally not well made and were much higher in price than on several other cruise lines, as well. No encouragement or urging for guests to wash their hands and use hand sanitizers, especially in the dining venues. As a result, most guests did not do so, spreading their germs/illnesses everywhere, to the detriment of all. Lots of coughing and sneezing passengers aboard the ship. Some venues (Mad Hatters Ball) were so cold the staff supplied guests with blankets to watch movies. No popcorn, though. Constant heavy "mist" spewed into the air of the Phantom Theater for theatrical atmospheric purposes smelled bad and caused coughing amongst the guests. This mist was not turned off regardless of whether it was appropriate for the entertainment production. Poor ventilation in and near the casino made for unpleasantly smoky conditions throughout that deck and beyond. Raffles in the shipboard shops (must be present to win) were held during the late evening when most guests would be at dinner or attending entertainment productions/events. Folio charges and credits were issued per guest instead of per stateroom, even though only one credit card was on file to cover the account. This meant that each guest listed on the account had to make individual purchases to cover their individual credits instead of one large purchase being allowed to absorb the entire group's or couple's credits. There should instead be an option to group the credits on the same account. Some shipboard charges, such as gratuities, are not added to the passengers' account until the last day of the cruise, creating unrealistic expectations for passengers and naturally followed by long lines at the Front Desk. Only a two hour window (9-11 p.m.) was allowed for setting luggage in the hallway for pick up the night before debarkation, leading to missed entertainment on the final night of the cruise. Read Less
Sail Date November 2018
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too ... Read More
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too cold" but staff do not hear this, food is monotonous, all days food do not change, at 2-3 day eat this food tired of, "sky explorer" attraction is not work, too many people and ship have a private area but in ship app on mobile phone not say about this. We go at gavana bar at sit here at the last cruise day bur staff is for us "private area, go out" . But we say - in ship android application not writting about this... but staff say go out (( The mood was ruined ( Sorry for my bad eanglish and thank you for you attention, wish you do not mistake as me. , , , Read Less
Sail Date November 2018
Our sailing was Nov 24th-Dec 2nd. We chose this sailing because of the itinerary, which was awesome! The rest was just Meh! The food, for the most part, was not so great. We had to order a bunch of things from the menu just to find 1 or ... Read More
Our sailing was Nov 24th-Dec 2nd. We chose this sailing because of the itinerary, which was awesome! The rest was just Meh! The food, for the most part, was not so great. We had to order a bunch of things from the menu just to find 1 or 2 decent items. The fish tacos were gummy and bland. The ship is definitely dated and could use a complete remodel. The muster drill...SIGH! It was a cramped, hot, unorganized mess. It was never that bad before but this time, it was the absolute worst. The whirlpools in the back of the ship were the 2nd worst part of the sailing. I usually look forward to my time in the whirlpool but they were not even hot. I informed guest services, but they barely did anything. The staff working on the ship, including our cabin steward, were amazing and we were grateful to them for taking such great care of us. After this last sailing, we will not be sailing with carnival anytime soon. Read Less
Sail Date November 2018
Have been on worse ships, this was outdated but we found it clean, funky smells in certain areas - (like in most ships) Lido deck, food selection not inviting. Day after day the same selections. Guys Burger and BBQ refreshing. Known for ... Read More
Have been on worse ships, this was outdated but we found it clean, funky smells in certain areas - (like in most ships) Lido deck, food selection not inviting. Day after day the same selections. Guys Burger and BBQ refreshing. Known for a younger crowd with families as it is affordable. Overall, we don't have complaints. Definately needs better elevator service and deportation was very disorganized. We enjoyed our time and relaxed. We are older so we dictated what and when we wanted to do things! I am in a wheelchair and getting on and off the ship from beginning to end was difficult. The ramps are too short and everything and everyone has to stop and wait on you. I did not like this, embarrassing and everyone is in a hurry and I got a lot of dirty looks and sighs! Until you have to be in a wheelchair you don't understand its inconvenience. I assume parents with strollers had the same issues! You just have to smile and apologize for inconviencing them! Would go again Read Less
Sail Date November 2018
It was one of the best cruises of my life. Crew were very courteous, friendly, and helpful. Ship was clean and the food was better than the last few cruises. The big problem was with the bathroom. The step up into the bathroom was the ... Read More
It was one of the best cruises of my life. Crew were very courteous, friendly, and helpful. Ship was clean and the food was better than the last few cruises. The big problem was with the bathroom. The step up into the bathroom was the problem. The step was too high. I can not do stairs. It hurt every time I stepped up into it. Next time I will bring an extra small step to make it easier. Then when it was time to go home, I was told to be in the theater at 7:15 I The morning as I was group 1. At 8:30 they did not know about wheel chairs to get off the ship. Some people did not make their plane. Finally the wheel chairs showed up. The guy who helped me out, had never pushed any one in a wheelchair. I slipped and fell. No big deal. Finally got off. Beauty and Ruth in the casino were very helpful and friendly. The lady who cleaned our room was exceptional. With out asking she cleaned the room twice a day and refilled the cooler with ice, that I brought. I have 10 more cruises booked with Carnival. This ship was just not handicapped friendly with the friendlyest crew. I really enjoyed my self. Read Less
Sail Date November 2018
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ... Read More
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ship from all over the country as well. We did experience some problems. We had neighbors that played music so loud, it was not a pleasant experience. Secondly, one night while pushing my wife in her wheelchair, a guy claimed i touched him and wanted to fight. We also noticed at night in the dining room, guys had jerseys on with the pants below their waste and ladies with their you know what hanging out of their shorts (Carnival, enforce dining room attire). Our door was knocked on 3 times looking for the party next door. I am not sure if it was the week we sailed, the port we sailed from or just bad luck. Our Carnival cruise in Alaska on the Legend was amazing. I will just say, be careful cruising from this port. embarkation= smooth parking = smooth anytime dining = smooth buffet area = not pleasant shore excursions = organized and variety Would i consider Carnival again, yes, never from New Orleans again. Read Less
Sail Date November 2018
This was our tenth Carnival cruise. We always take the grandmas who are in 80's and 90's. When I booked the Vista, I thought I was getting an ADA room for grandma in wheelchair. I did not realize that the Vista has ... Read More
This was our tenth Carnival cruise. We always take the grandmas who are in 80's and 90's. When I booked the Vista, I thought I was getting an ADA room for grandma in wheelchair. I did not realize that the Vista has different 'tiers' of ADA rooms. (I don't think the other ships have these tiers of ADA but I could be wrong). Long story short, grandma was in a room with a step into bathroom and shower, which would not work. We went down to guest services to see what could be done. Next day, they had arranged for a fabulous ADA room which worked out great! BIG! ADA cabin #10204 Forward -- highly recommend. We cannot express our appreciation enough to the staff at guest services for arranging a safe place for 91 year old grandma in wheelchair!! THANK YOU CARNIVAL! EVERY staff member we encountered from Guest Services to cleaning crews in the kitchens went out of their ways to greet us and see if they could do anything to help make our trip better. They all work very long hours and extremely hard. Make sure you leave a tip for the room cabin cleaners, if you can. We had a reserved table in the Horizons main dining room. The wait staff, Bogdan and Valentyn worked with grandma and her dietary restrictions and made her feel so special! They were impeccable with their jobs--WOW! The food we had in the dining room was great every meal and also the sea day brunches. The bands were the best we have encountered on a cruise before--the Horn group, the Violin Trio, and the Hasta la Vista Band ALL were first class musicians and singers....we went every night where they were playing--AMAZING! Went to the Cayman Spirits Rum Factory, just took a cab from the port--very informative and entertaining! We are so happy with Carnival Vista, we have already booked another cruise on her for next year! Read Less
Sail Date November 2018
First cruise for Mom and My sister. Fairly easy to get around. Food was good. Good service for Mom in a wheelchair. No bad weather. The bed was quite comfy. Pillows were a little hard. Smokers smoking on balcony unfortunately. Never much ... Read More
First cruise for Mom and My sister. Fairly easy to get around. Food was good. Good service for Mom in a wheelchair. No bad weather. The bed was quite comfy. Pillows were a little hard. Smokers smoking on balcony unfortunately. Never much to do during the day. Shows were ok. Enjoyed the rock n roll show the best. No announcement for hairy chest contest. My son said they did it Thursday. Saw 1 hot tub broken. Pools very small. They gave us a free wheelchair for Mom, that was very nice. She fell getting onboard and they checked her out and seemed very caring and respectful. We got 3 free bottles of water. Drinks were tasty like refreshing fruit. Desserts in mdr were yummy. My sister w asnt impressed with the shows at night, but I liked the Rock show. My son 14, had a great time in pool, hot tub and slide. Read Less
Sail Date November 2018
Port: Charleston- My mom is handicap with a placard. So we got free parking, otherwise it is $20 a day. Crew members directed us to where you give your checked luggage. Then they directed us to the handicap parking where a shutte was ... Read More
Port: Charleston- My mom is handicap with a placard. So we got free parking, otherwise it is $20 a day. Crew members directed us to where you give your checked luggage. Then they directed us to the handicap parking where a shutte was waiting for us. You will take your carry on on this bus. They drove us to the front. SECURITY: We brought a 12 pk of soda each that we bungee cord to our carry on. You will be asked to remove it for the xray belt along with lap top. You will also need to have your boarding pass, id, and birth certificate handy. They told us our room wasn’t ready until 1:30. We just got on the boat and went to eat. Carry ons and all. CABIN- The cabin was great. If you are traveling with child, I would strongly recommend you get the pull out bed under the bed. The bundle bed above takes up too much room. The bathroom on the other hand smelled like sewage the hold time. In our cabin, we had two plug ins and a hair dryer. We brought a plug in adapter that had three plug ins and two usb ports. Worked perfect. The steward brought us a bucket of ice for our can drinks constantly. No fridge. We also prepaid water which was waiting in our room. We used those for walking around on port. PRINCESS CAY: This is where you take the ferry over to shore. 8-5 ... You will have to get a ticket and wait to be called. However, we ate breakfast at 8am and by the time we were done, you no longer had to get a ticket. The mad rush was gone and you just hopped on the ferry. They went back and forth every 15 to 20 minutes. NASSAU: Same thing but no ferry.... just a long walk to the shore. Strongly suggest to just get the free shuttle that will take you to the front door and you will be picked up where you were dropped off. FREE but tips are encouraged. If you are going to Atlantis or the beach, take a cab..$4 a person. They will drop you off at the front door or right at the beach. DO NOT TAKE THE FERRY!! It is the same price but the drop off is about 2 miles from Atlantis and the beach. You will be walking those miles or taking a cab to your destination. Stick with cabs. DISEMBARKMENT: We ate breakfast at 8am, mad rush was gone. We got right off the boat until we reached the location to pick up our bags. Long line to go through customs. However, I strongly suggest getting a porter to help you with your luggage. They have their own lane to go through which is shorter. They are FREE but tips are encouraged. They take you to the shuttle and load your bags for you. If you are being picked up, they take you there also. SHIP: This ship needs to be renovated. It’s very old. We enjoyed it though. They could do a lot better with the dining room food. 5 day cruise it was a $20 charge for lobster. Crazy! Read Less
Sail Date October 2018
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off ... Read More
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off in, La Romina Which was a great time to go and explore this beautiful ship. However we did go a shore in the other 3 ports Grand Turks not much to do and see, we have been here before so just a trip around the port area HIGH PRICES. CURACAO when you arrive and you are in a wheel chair don,t except to much we asked and was told we only have 1 lift bus and did not bring it we didn't think we needed it, they said talk to the taxi people well we tried but they blew us off, so we set out to explore on our own, did the shops and sight see in downtown area NICE. Aruba same thing with the wheelchair walked up to a cab operator and he said nice private tour about 2.5 hours 45.00 a person to some might not be a lot but to us to expensive, so we just went out on our own again. The islands are beautiful but the prices are pretty pricey. Now onto the The Horizon, Carnival is really making it handicap accessible,The Liquid Lounge main show room they have certain spaces set aside BUT arrive early as that they fill up fast The Limelight Lounge where comedy shows are is the same and if you are in a wheelchair you can skip the line and go to 2nd entrance just let the Carnival host know they will accommodate you or your spouse. The dining rooms and passage ways seem to be wider and easy to navigate> The crew on this ship is top notch and i would like to congratulate them on a job well done!!! We never had a problem with anyone and Mike the C.D. is a real professional and does his best to get everyone into a party mood. The food is typical Carnival food and after 15 ships i have had better and i have had worse the Lido area is a nice set up but more handicap seating PLEASE. With so many lunch choices we only ate there once then we tried the no charge lunch at the various places and the Italian was the best if you go for dinner there is a charge. The main dining room food was good 1st night it was, cold but did get better as we went along. We did The 555 steak house well worth the extra charge. The drinks are very pricey almost 14 dollars a round, we don't drink much but when we did OUCH. The entertainment top notch the Vegas style shows great the singers in Ocean Plaza THE BEST the Comics the worse I've seen in 15 cruise the R rated show was nothing short of being bullied Carnival please rethink. The CONS The ELEVATORS are the worse they are suppose to be smart so you tap the touch screen for how many people are waiting and it is suppose to send a car that could accommodate i would say 85 % of the time they show up full. That is when the rudeness of those inside went to 100% Carnival please rethink this system. In the past it seemed like we didn't notice the prices to much but now we cruise and we have to do it on a budget and it seems like the prices are going through he roof. In the past we would purchase pictures and trinkets this trip only a couple but i guess we have enough. If you or your spouse is handicap don't let that stop you this ship is a real nice treat and the handicap bathrooms are plentiful as long as you find one without the KIDS playing in it. In closing Carnival is still a great vacation for the money there are subtle changes and cut backs but all in all it is still the best bargain out there and we will cruise again SOON . Read Less
Sail Date October 2018
Chose this cruise for our annual family trip due to it being close enough to drive to from Nashville. We were treated horribly from the moment we pulled up until we pulled off. We pulled up and tried to get someone to grab our luggage that ... Read More
Chose this cruise for our annual family trip due to it being close enough to drive to from Nashville. We were treated horribly from the moment we pulled up until we pulled off. We pulled up and tried to get someone to grab our luggage that needed to be checked in and we kept getting passed over while cars further back were being taken care of. A gentleman finally came to our car and apologized. He was upset and let us know that this was common due to other employees not wanting to wait on Black customers because we don’t tip. We brushed it off and went inside to check in. We had a person who required handicap assistance so we went inside and requested help. We had to wait over an hour because people were picking up a customer and not returning to get the next handicapped patron. Eventually supervisors were called in to assist to make sure we didn’t all miss the ship. We finally made it to our room and the stench from the bathroom almost made us vomit. We went into the muster meeting and were initially denied a seat for our person in a cane until we really pushed the issue. The entire cruise was filled with rude service, cold food and closed shops. We went to Guest Service and was told that we should have came to complain each time we had an issue instead of waiting until the third day. After talking to several people on the ship of different ages and races we were sad to realize that the prejudice against African Americans by African Americans was taking place through out the ship. During meal times only one line on the lido deck was open nightly and the food was always cold. Guys burger joint and the other restaurant were not open for dinner. The $10 store was barely opened. The young lady who worked there was extremely rude. If it had not been for Mr Sanchos this would have been a complete bust Read Less
Sail Date October 2018
The VISTA was a bad experience for all..embarkation was a night mare...having priority boarding means nothing..you are part of the heard of cattle....the wait for a wheelchair was an hour....with no bathrooms available....once on the ship ... Read More
The VISTA was a bad experience for all..embarkation was a night mare...having priority boarding means nothing..you are part of the heard of cattle....the wait for a wheelchair was an hour....with no bathrooms available....once on the ship it took forever to get an elevator....some only went to the lido deck ...some stopped on the way down on 3..had to change elevators to go to lower floors.... The anytime t dining was a . Mess...we were a group of 4 wanted to eat early as we all are diabetics.....and couldn't wait till 8:30....finally had to complain to the head of the dining room to get the same table...same time by the 3rd night....the food was ok....service was poor.. needed ..butter. water coffee no one was around to serve us... didn't get to go to Roatan...heard different reasons water too rough and there was rioting on the island....this has happened more than once.......let's rethink the stop....poor choice......debarkation was another nightmare Read Less
Sail Date October 2018
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal ... Read More
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal dining was not great, and even upon sitting at the bar my younger sister tried to get the crews attention for over 30 minutes. I’m addition when we made it to our second stop we originally were told we could get off at 11, well going through customs has people still on the boat it’s alrwady 2 o’clock. Originally they also said we didn’t have to be back on the hot until 8, that has also been moved up until 6:30. This is the most unruly cruise I’ve ever been on, people are missing their excursions they paid hundreds of dollars for, and frankly it isn’t even worth it to get off the boat anymore. Simply ridiculous. All of this said, we were looking for a cheaper cruise but I feel even for the price it wasn’t worth it. Read Less
Sail Date October 2018
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