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Sail Date: November 2017
We choose this cruise to spend time with our kids and grandkids and we had a great time with them. But the poor staff seemed very overworked. Our dinners usually took at least two hours and most of that was waiting for the next course. We ... Read More
We choose this cruise to spend time with our kids and grandkids and we had a great time with them. But the poor staff seemed very overworked. Our dinners usually took at least two hours and most of that was waiting for the next course. We had many missing dishes and we just gave up asking for them. Our steward only needed to do our room once a day but even then usually forgot something. We loved being on the sea and the comedians were funny but I am not sure I would do Carnival again. The ports were western Caribbean and the weather was pleasant for all 4. We did Salsa and Salsa in Cozumel and had a marvelous time. We made 6 salsas and each was delicious. We went ashore in Belize and shopped and tried some native fruit. In Roatan we had a beach day and the kids loved it even when it rained. Costa Maya port had some great entertainment that we enjoyed. We loved watching the passengers getting back on board at each port from our nice dry cove balcony. Read Less
Sail Date: November 2017
Wanted to go on a western Caribbean cruise. These ports looked interesting. Loved our cabin, but one minor hiccup. We were directly under the weight machines and treadmills. So at 6 am like clockwork, would get woken up to pounding ... Read More
Wanted to go on a western Caribbean cruise. These ports looked interesting. Loved our cabin, but one minor hiccup. We were directly under the weight machines and treadmills. So at 6 am like clockwork, would get woken up to pounding from these machines. Elegant night at MDR sucked. I got the chicken. It was rubbery and crunchy. Two things a chicken shouldn’t ever be. I sent it back and got the pork chop. Was much, much better. Second time (day 3 of cruise) we went to MDR, got the chicken (thinking they had a really bad night the first time), nope same thing. I let Carnival’s brand ambassador know and the next night, suddenly everyone “cared” about what we ate, Yada Yada Yada. The entertainment, I felt wasn’t worth going to partake in. All except the Christmas Caroling with Santa visit. Still it seemed very abridged and not well thought out. It was at the Magic’s atrium, very cramped and crowded. I mainly went up to Mongolian Wok for lunch most days as Guys Burger was nothing to rave about, and my hubby agreed with me on this. I loved her interior, but got really annoyed with many heathy, young kids and parents taking up room in the elevators, and instead of letting those with scooters/wheelchairs/mobility aides get on in their place, oftentimes they would push in front of those same people and NOT EVEN LOOK GUILTY DOING THIS EITHER!!!! Embarkation was a breeze! However, the debarkation was a joke! No order, just chaos. Dr. E wasn’t announcing the deck numbers for those who had zones, so we just got off the ship when we wanted to. Like I said; chaos! We walked around the ports of Cozumel, Costa Maya, and Roatan. I was a little upset that they didn’t have handicap accessible tenders for Belize. You would think if they have them in Half Moon Cay, why not at Belize? And I wanted to see it, but couldn’t because of this. Read Less
1 Helpful Vote
Sail Date: November 2017
Ship was really nice, but I had prepaid for spa services and they charged me again I had to go to straighten it out every day. At end of cruise still fighting. Their accounting program has no way to enter the prepaid amount deduction at ... Read More
Ship was really nice, but I had prepaid for spa services and they charged me again I had to go to straighten it out every day. At end of cruise still fighting. Their accounting program has no way to enter the prepaid amount deduction at the time of service. Also not once but twice I was told I had a losing hand by two different dealers within an hour apart when I had a winning straight. Pictures taken at excursion we were told to get them at excursions desk then we found out you had to buy at the excursion. I required new ice nightly to ice down my medications sine the medical cooler we rented on board didn’t work. The Stewart never brought ice except for early room cleaning. I called once and was told my steward was off duty it was 5pm. I had to chase down a steward every evening to get additional ice. Also as we were getting to leave ship since I am in a wheelchair I called to ask when do I proceed to disembark. I was told to listen for call for assisted disembarking so I waited in room. Them two stewards told me to leave I was in their way I told them I was waiting to be called. Then I got a call telling me I was hendering the stewards I explained I had called and they told me to just go to deck 3. I finally did get off but felt like I had done something wrong by waiting for the call to proceed. I didn’t feel like a special guest even if I did have a first class room. NEVER PREPAY FOR SPA SERVICES IT MORE HASSLE THAN ITS WORTH!!!! Read Less
Sail Date: November 2017
Was looking for a cruise near where I could go see a Miami Dolphin, and an Atlanta Falcons football game. Charleston was the best fit time and location wise. Don't get me wrong aspects of the cruise were good, but never great. The food was ... Read More
Was looking for a cruise near where I could go see a Miami Dolphin, and an Atlanta Falcons football game. Charleston was the best fit time and location wise. Don't get me wrong aspects of the cruise were good, but never great. The food was good in the dining room, but lousy in the buffet. Drinks were very measured on the alcohol, but with the cheers program 15 a day was plenty. One Comedian was good(Jerome) the other meh(Terranova). The crew led activities were at best bad to really terrible. (trivia by far the least entertaining, and unfortunately the most often) Of my 12 or so cruises this was the worst. Guest services totally unfriendly, and completely unhelpful. The bartenders were by far the worst ever. Roque in the buffet area needs to find a new career. The Alchemy bar gets offended if you order a beer. "We're a martini bar, try somewhere else" Don't pre-pay your gratuities. Our cabin steward "MADE" only made the room once on a five day cruise. There was one bright spot a Barista named AYSA. Best coffee I have had on a cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
I chose this cruise because when I went some years ago I was on a walker and in wheel chair but on another ship. The entertainment was not good and people didn’t respect the smoking areas me and my husband has asthma and we had to ... Read More
I chose this cruise because when I went some years ago I was on a walker and in wheel chair but on another ship. The entertainment was not good and people didn’t respect the smoking areas me and my husband has asthma and we had to keep tell the people’s that bring the drinks and if we didn’t say anything they didn’t either. My husband wanted to go in the casino but the smoke was so bad. And dI guess we where be hind the because we where speed all 6 days the ship rocked day and night until the seventh day that’s just not good at all . I’m not pleased at all with carnival Breeze. I got sick the first night and had to stay in my room for a day and they gave me credit for another cruise I have to use it in 24 months why I can’t have my money back for that day . I might not take a cruise in 24 months, my last cruise was horrible.. Read Less
1 Helpful Vote
Sail Date: October 2017
Took this cruise because a frind was getting married on the ship. Wedding was well done by the staff, short and sweet, reception was very well handled by staff. I never had such an easy embarkation before. Even the emergency drill went ... Read More
Took this cruise because a frind was getting married on the ship. Wedding was well done by the staff, short and sweet, reception was very well handled by staff. I never had such an easy embarkation before. Even the emergency drill went easily on this ship. I really enjoyed eating in the formal dining room most of the time, the buffet always had a very long line, as did the specialty dining. The comedy club was great, the production shows were very weak, sort of boring, never stayed through an entire show. The service I got from my wait staff and room staff was always outstanding. The ports were rainy, both Key West and Cozumel, but nothing anyone could do about that. The excursion I took was very well staffed and planned out. I was surprised by some of the little things I would find when I walked around corners, like a steel drum playing in the lobby or a cute little bar tucked away in a corner. Over all, I'd say it was a very good time. Read Less
Sail Date: October 2017
I have traveled with Carnival 3 times prior to this cruise and it was decent for the price. The Vista did not include hardly anything. The zipline bikes were only open 3 hours a day, the restaurants were only open at odd times, usually ... Read More
I have traveled with Carnival 3 times prior to this cruise and it was decent for the price. The Vista did not include hardly anything. The zipline bikes were only open 3 hours a day, the restaurants were only open at odd times, usually when people were enjoying the islands, my grandbaby was told he wasn't allowed in the pool because he wears swim diapers - yet many other toddlers in diapers were in there, we had the unlimited alcohol package but most bars closed at 9pm, the wait time was ridiculous - at least 20 mins each time. Staff was extremely rude, cabins seemed to be smaller than the other ships. When we booked we advised them it was our honeymoon and we were traveling with our kids, they never told us about the family harbor, or even about connecting cabins - which I specifically asked about and was told they do not exist! My kids room was not cleaned one time on the 6 day cruise. Many elevators were out of service. I can't climb stairs due to medical issues, my daughter had an infant in a stroller, and we have small children. We were constantly being separated while getting on/off ship. When leaving the cruise, our baggage was damaged, I completed a claim form at the terminal - 2 months later, they still have not contacted me regarding this. My wedding dress was damaged! We are planning a cruise to Hawaii in 2018 and will not be using Carnival after this! Read Less
Sail Date: October 2017
The staterooms were comfortable but only had one electrical outlet. Not enough power outlets for 2017 times. Sensation seems to be an older ship. Showers need renovation. General overall renovation suggested. Paint on cabin windows ... Read More
The staterooms were comfortable but only had one electrical outlet. Not enough power outlets for 2017 times. Sensation seems to be an older ship. Showers need renovation. General overall renovation suggested. Paint on cabin windows chipped. Outside windows very dirty. Inside Ship was kept .clean. Families with children on board need to monitor their children at all times. Too many kids running up & down halls at night. More security needed .. Entertainment & activities staff need to reflect more ETHNIC DIVERSITY as part of overall cast of theater performances at night. Overall quality of service(s) was generally good. Ports of call & Shore excursions were good.. Offer more things to do at more reasonable prices. .Island tour in Freeport was very good & reasonable. Sherwin & Riz in Ectasy Dining Room were the best. Guests should be assigned to the dining room closest to their staterooms. Ours was all the way across the ship aft.; cabin was in front. Too far to have to trek for a good meal every day. Elizabeth in Guest Services was very nice & did her job well. Steel drum player-fantastic! Comedian = NO. Half Moon Cay Island was NOT ACCESSIBLE 4 .persons with disabilities. Too far to walk. Never got food or to see the beach there. Need to run shuttles from ship to food & Beach. Read Less
3 Helpful Votes
Sail Date: October 2017
My wife and I were recently on the Carnival Triumph for a cruise out of New Orleans arriving in two ports, Cozumel and Progreso. I’ve been on 14 cruises, and this was my third on Carnival, and second on the Triumph. We traveled ... Read More
My wife and I were recently on the Carnival Triumph for a cruise out of New Orleans arriving in two ports, Cozumel and Progreso. I’ve been on 14 cruises, and this was my third on Carnival, and second on the Triumph. We traveled with my brother and my sister-in-law, who uses a wheelchair. We had a great time. The Triumph is not my favorite ship. There are dead-end issues on several of the public decks. There is no connecting promenade on the promenade deck. There is a god-awful giant television set on the Lido deck, although they have toned it down a little since 2010. The decor is kind of hideous and dark, but really who cares? You can have a great vacation there; I’m just being a little picky. There are several lounges aft of the casino, but the dense putrid cigarette smoke stench spoils them. The elevators seem to be small compared to those on other ships. Public restrooms are also an issue. The Lido Deck has only one mens room. That’s a deck with a buffet restaurant, three bars and a specialty coffee outlet. Check in at the Erato Street Cruise Terminal was very efficient and went off without a hitch. The South Beach buffet restaurant on the Lido Deck was very crowded, but we managed. We all enjoyed the food. If you’re expecting Commander’s Palace, you will be disappointed (as you will be on any reasonably priced cruise). Carnival’s food is as good as that of Royal Caribbean and Norwegian in my opinion. I really liked the Indian vegetarian choices, which were available every night. Our waiters in the Paris Dining Room were great and went the extra mile for us always without fail. The entertainment is low brow, so jazz is out. Actually, anyone playing a horn is apparently out. No reggae bands by the pool on at sea days or on port departure, which was uniquely bad and disappointing. I did catch a steel drum player on the final at sea day playing a short set. There is really no place for the band to set up. Did I mention the idiotic giant TV? Having said that, Carnival piped in fantastic jazz music every night in the Paris Dining Room. Hats off to whoever did that! Carnival has too much loud incomprehensible chatter public announcements and audience participation stuff. It is hard to have any peace. The poolside bars are great and the bartenders are very efficient. The drinks are generally good, although for some reason they do not stock Johnnie Walker Black Label scotch. The atrium bar was unusual in my opinion, as the bartenders seemed to be all rookies. One served my a scotch and soda in a collins glass, and seemed confused by the term “soda.” Usually the bartenders in a bar in that position are the old pros. I had about three or four drinks there over the cruise, and there was loud propaganda blaring out about three of the times. It seemed like the cruise analog to the Korean DMZ except praising art auctions and jewelry instead of the Dear Leader. Our cabin (7401) a balcony room on Deck 7 aft was very nice and well appointed. Although I do not particularly like the Triumph, that does not apply to the cabins. Our cabin steward was excellent. We really liked the Puerta Maya shopping terminal, which has grown over the years. I had not been at that particular dock in Cozumel since maybe 2003. It is very nice and we enjoyed the restaurant and store called Pancho’s Backyard...very relaxing and convenient for someone in a wheelchair. We took the Chichén Itzá excursion we arranged from Carnival. My wife and I enjoyed it immensely. Well worth the money and time. Read Less
2 Helpful Votes
Sail Date: October 2017
I can only do short cruises any more because I am on Dialysis.. we have done about 30 cruises in the past.. this one seemed like fun with a short stop in Cozumel... problem started when Hurricane Nate showed up... Cozumel got cancelled ... Read More
I can only do short cruises any more because I am on Dialysis.. we have done about 30 cruises in the past.. this one seemed like fun with a short stop in Cozumel... problem started when Hurricane Nate showed up... Cozumel got cancelled and the cruise turned into a 4 day cruise to nowhere... however we were happy to hear part way thru that Carnival managed to arrange a stop in Key West...very nice Getting on the ship was very easy and the port people were wonderful.. I was a little upset that Carnival makes no special attempts to handle people with disabilities.. I have a little 3 wheel scooter and it honestly was quite difficult to get around in many areas of the ship.. including getting off and on at KeyWest. The scooter would not fit in the room and we were told it could not be parked in the hallway... (which I do understand) but we found a nice little corner by the elevators and parked there.. (nobody ever complained) I was also very happy with the Service people in the dining room when they always let me ride the cart to the table then they took it and parked it in a safe place and were more than happy to go get it when we were done eating.. our Waiters and wait staff were amazing.. the food was delicious in EVERY place we ate.. especially loved the burgers at Guys Burgers... Yum.. Our room attendant was very cool and helpful with all our needs... Then only thing I have to complain about was the condition of the ship.. lots of dust everywhere.. rust on the deck and just overall upkeep was lacking.. I must stress again that everyone on the ship was doing an amazing job.. the entertainment and food were excellent.. but the ship needs an overhaul.. Thanks for listening.. Ken Donner Read Less
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