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Sail Date: February 2019
Just returned from our first cruise with my daughter and adult grandchildren on Carnival Imagination from Long Beach CA to Ensenada Mexico. We booked the smaller suites with balconies on the Veranda deck. We had a fantastic time and it ... Read More
Just returned from our first cruise with my daughter and adult grandchildren on Carnival Imagination from Long Beach CA to Ensenada Mexico. We booked the smaller suites with balconies on the Veranda deck. We had a fantastic time and it was just what we needed in a mini vacation. We knew the Imagination was an older smaller ship which was fine for a short trial cruise. I arrived first and was so relieved the garage had benches so I could sit and wait for family and be out of the cold weather. There were many porters to take bags out of cars and they worked quickly to move bags to the ship. Checking in was easy and quick and along the path to board, there were many Carnival staff welcoming us. What I appreciated and liked best was the very diverse and friendly Carnival staff from so many countries; and any time we had a question any staff member was happy to help. When I had an issue about a charge, Lori Ann in Guest Services took care of the bill quickly and very efficiently. Also, we were assigned the Spirit Dining Room where Abigail, Kamaljet and Angela served us each night flawlessly and food was so delicious. What was lacking was some of food in the food court was very much below par so we went to the deli and Guy's Burgers which always had lines. It seemed that Alcohol was highly promoted and the main activity for many, there were so many bars and people drinking. We had to call to report our loud drunk room neighbors who were arguing at 11pm; security took care of the issue and called us back to make sure it solved the problem very quickly. I use a walker and cane which was a little difficult at times moving through crowds; my rollator walker had a strap on the seat which I could lift to make the walker narrower which helped a great deal. We all decided cruising is for us and we will definitely be making reservations at a future time. Thank you terrific Carnival employees! Read Less
3 Helpful Votes
Sail Date: February 2019
Since I live near the Port of Long Beach, the terminal is only about a 15-20 minute drive. Plus, the price was right for a four night cruise. I had never cruised with Carnival before and wanted to give it a shot. Having cruised with ... Read More
Since I live near the Port of Long Beach, the terminal is only about a 15-20 minute drive. Plus, the price was right for a four night cruise. I had never cruised with Carnival before and wanted to give it a shot. Having cruised with Disney, I didn't come in with the highest of expectations. The ship is older (one of the oldest in Carnival's fleet) and it shows. The main entertainment venue is a lounge--style theater instead of the more-modern broadway style. There are no speciality restaurants (this is made up for with upcharge options at dinner and chef's table). The ship is showing its age, but Carnival has appeared to have kept it in ship shape during dry docks. Hopefully the next one will bring some new life. I was in an upper/lower birth cabin. Having this does give you a little more room, since the bunk leaves more space. However, I'd have preferred this configuration with a balcony or even an ocean view. Unfortunately, Inspiration's balonies are only in suites. That said, no complaint on the room. It served its purpose well and was clean. Dining on the ship was amazing. We had anytime dining. Had the same server team 3 of 4 nights. The food was amazing. The "rare finds" are worth a shot each night. There is a nice mix of poultry, pork, beef, fish, and vegeterian/vegan items. On Sea Day, I did the brunch and the filet mignon melted in my mouth. The flat iron steak from dinner came very close to melt in mouth, but was tender and well flavored. The chefs know how to cook. I also loved the desserts, especially the banana cream pie. The Lido Buffet does a new theme each day, which is nice. Plus, you can't beat a Guy Fieri burger. Main show entertainment was pretty good, but given the loung style seating, I tended to just watch from the back on deck 9. I preffered the comedy acts the most in the Punchliner. BT was a riot and I went to two of his shows. Service was amazing. Carnival has hired a great diverse crew for this ship, from crew to staff to officers and everything in between. If you want great service, I have found cruises do it best. I'd most certainly recommend this cruise and I'm eager to eventually cruise with Carnival again. They are truly the Fun Ships. Warning to those who want the upscale experience, Carnival is not for you. If you like a relaxed, casual, fun atmosphere, this is the cruise for you. Read Less
4 Helpful Votes
Sail Date: February 2019
Took the 5 day cruise on the Valor with my brothers and their wives. We have been on many other ships and this was the first that was rusted, very limited live entertainment, deserts were only cake and ice cream only and steak and lobsters ... Read More
Took the 5 day cruise on the Valor with my brothers and their wives. We have been on many other ships and this was the first that was rusted, very limited live entertainment, deserts were only cake and ice cream only and steak and lobsters were $20 extra.(we have always had free lobster 1 night on other ships). The carpeting in the "suite" was very stained and I had to have them fix the balcony door so it would close properly. Shopping area was basically 2 stores and very high prices. (We were given $50 gift certificates to the store and spa and they would not pay 50% of the cheapest item which was a $125 message. There were some $10 items sold in the hallway kiosks that looked pretty nice. I was not given my promised $50/person onboard credits even though it is printed on the ticket and the free drink card I won at the casino was almost worthless as it took an average of 30 minutes for the ONE waiter to get to the table or machines and the card would not work at a bar. Slot payouts were extremely low with 5 ea 7's only paying $80 on a $1 machine. The only bright spot was the service, in that our stateroom attendant and dining room waiter (Nilson) were very good. We didn't take the excursions this time but Progresso is a new village inside a shipping port with about 20 vendors that were branches of the ones in Cozumel. We did not have children but there were a lot of them on the ship even during school days. Although we are regular cruise veterans, we would not consider the Valor. Read Less
3 Helpful Votes
Sail Date: February 2019
We have sailed 10+times with Carnival. Through the years the attention to detail and the desire to make you feel special has gotten overlooked. Wait staff no where near as good, room stewards not as attentive, food not as good or ... Read More
We have sailed 10+times with Carnival. Through the years the attention to detail and the desire to make you feel special has gotten overlooked. Wait staff no where near as good, room stewards not as attentive, food not as good or repetitive. This particular shop is VERY difficult to navigate. My wife and I searched for an hour to find the movie theater which is an extra cost. Too many areas are extra. We are going to try a competitor to see the difference. Carnival needs to get back to focusing on the customer and not the bottom line. They tend to be getting more focused on making money than bringing the luxury and pampering to the consumer as they did in the beginning. I realize we have come to expect certain things but the fall off in quality is obvious. I went to a comedy show and remembered almost every line from the same comedian 2 years earlier. SAD Read Less
Sail Date: February 2019
We choose the Vista, because it is a newer ship, and had great reviews. It was very pretty, and the LED light displays were amazing. We missed; however, the large central area. We had trouble getting our bearings on the ship because ... Read More
We choose the Vista, because it is a newer ship, and had great reviews. It was very pretty, and the LED light displays were amazing. We missed; however, the large central area. We had trouble getting our bearings on the ship because there was no central point to help us. The ship was very pretty, but not spectacular. Our cabin was lovely. We were in the spa area, so the colors were pleasing. Our cabin was spotless, and our room steward was the best we've ever had. His name was Yasa, and he was extremely efficient and courteous. We weren't looking for a lot of activities as we have cruised for years and we just enjoy going to sea. We did have some serious problems. We noticed that the hand sanitizers were not working most of the time. There was no one at the entrances to the eating establishments to see to it that all hands were sanitized. We were a party of 16, and when we got off the ship, Eight of our party either had the flu or strep infections. The floor in the Lido Cafe was slick when the humidity was high, which was most of the time. They either need to replace that tile or run matting down the surface. One of the biggest problems we encountered was the smoke from the smoking areas. They had one of the smoking areas right outside the children's play area. Our twins were taken there to play, but their parents took them away immediately because of the smoke. The smoking in the casino has gotten out of hand due to the Vaping people we're doing. It's time to stop the smoking in the casino. Celebrity doesn't allow smoking inside their casino, and it is just as active as the Carnival Casino. We probably will not go on the Vista again, because it is not really handicap accessible. We were on deck 11, and couldn't go to the stern from our hall, because there were two steps at the end of the hall. We had to go up and down many elevators to get from one end of the ship to the other. The spa area needed work. There were overhead lights out as well as some of the jets in the tubs weren't working. the entertainment was spectacular, but the lasers flashing everywhere were hard to deal with. The Liquid Lounge was too small for a ship that size, and having all the center seating on the same level on the main floor made it hard to see, especially if you were in a handicap area. there are no card areas with the exception of the Library which was doubling as the display area for purchased art. They were complaining that the art sales group didn't have a place for their business that was big enough. The designers of this ship missed the boat! The main saving grace for us was the wonderful crew. The workers were super. They also made it possible for our entire family to be together at a huge round table for our evening meals. That was so appreciated. To sum up our observations, we will go on Carnival again, but not Vista. Our Embarkation and disembarkation were perfect. Everything was extremely well organized. The only wait we had was because of customs. Read Less
3 Helpful Votes
Sail Date: February 2019
Cruise dates fit our schedule well. As we ended up with 24 in our group (not planned) all with my time dining it was quite a surprise that we never had trouble with seating for dinner. We actually had a group of tables 3 of 7 nights and ... Read More
Cruise dates fit our schedule well. As we ended up with 24 in our group (not planned) all with my time dining it was quite a surprise that we never had trouble with seating for dinner. We actually had a group of tables 3 of 7 nights and on other nights group members tried out different venues which was fun to share with each other later. We loved Hostess Rashida and tried for Head Waiter ElPedrio with success. The Daily Chicken is rather tasteless but the Port Menu which changes each day offered many tasty entrees. Everyone raved over the salmon, trout, flank steak. Try to time my time so you aren’t rushed to get your main course by showtime. The waiters are required to stop everything to perform. We only had that happen 1 time we made sure to be very early or late most of the week. We only did breakfast 1 time on LIDO the rest we went to the dining room and had excellent experience. This is contrary to other reviews we read which surpirsed me. We always requested a back table to enjoy looking out at sea. Eggs, Omlettes, pancakes, waffles, etc were great and bacon cooked crispy to order did not disappoint. Ports - DR We found a taxi driver to take us to the TRAM, RESTAURANT, AND SOUVENIOR SHOP in Puerto Plata. Our driver stayed with us even up the tram. Of course we treated him to lunch. The cost so reasonable $90, $30 tip, $20 tip driver manager. Round trip was 3-4 hours. Puerto Rico - we decided to just walk to shopping found the Cathedral, Umbrella Street, Genesis Cafe, just enjoyed a beautiful day. Our cousin went the rain forest which she said was fantastic (another contrary report to some on this site). St. Thomas - we have been before so we had a mission to revisit Crowne Jeweler (not associated with ship) traded in some jewelry for upgraded diamonds went to and from on Cruise shopping tram ($4/person each way). Going with the shopping expert (Debra) was a great way to avoid going through cruise port shops to find a taxi which might have cost a little more. We walked right into a parkinglot next to ship, boarded the trams and away we went. Grand Turk - last stop we took my parents off ship - was quite a long walk for Dad but he made it. We (4 of us) rented a golf cart from Grand Turk Adventures. Jim had to walk about 2 blocks to pick up but was then allowed to drive up to benches at taxi stand to pick us up. The cart seemed to have some issues so we stopped at stand and traded for a different cart which was quite better. The draw back was not all carts had island maps but I had downloaded one to my phone which once we got orientated work just fine. We found our way within sight of Lighthouse, visited a couple churches, salt flats, etc. Nice value $75/day plus refill gas ($12). There was another rental group at the port for $100 + gas which might have been closer but this worked for us. Entertainment - The Lobby Bar was the focal point when Felipe (Cruise Director) would arrive. He would keep everything hopping and participants would often be rewarded with a free drink or bottle of bubbly. He was very good and we loved watching him entertain. Cassidy-Rae was new in piano bar Putting music and a bit of comedy together. We should have gone to see her instead of Tim Young Comedian. She proved you can laugh without vulgarity. Young was so vulgar we didn't go back. Later in the week Joe Marlotti arrived and his 1st show was in the Liquid Lounge - it was a nice crowd but plenty of seats. He appeared to be toned down a bit but had us laughing so we did go to his last show on the last night he didnot disappoint I only heard 1 vulgar word but the MC cant speak a sentence without 2 minimum vulgarities his claim is that if you cant take it from him the show is not for you (WHAT?). Anyway seek out the good comedians that can use the whole dictionary of the english language to make you laugh. I would add that we attended night shows in the liquid lounge without ever fighting for a seat as other reports might lead you to believe. There is ample seating on the lower floor and above. Finally we did attend the Veterans Gathering, hosted by Felipe, it was quite wonderful to respect and honor the many veterans on board. Of course my Dad (91+) was the only WWII in attendance - we were very proud to be there to hear the fine remarks from Carnival and the Veterans who chose to speak. Read Less
5 Helpful Votes
Sail Date: February 2019
This was our first time back on Carnival in a couple of years. First the good. Vista is a nice big ship with lots of on board activities. The crew was really friendly, always smiling and went out of their way to be helpful. We had an aft ... Read More
This was our first time back on Carnival in a couple of years. First the good. Vista is a nice big ship with lots of on board activities. The crew was really friendly, always smiling and went out of their way to be helpful. We had an aft balcony 9074. This is nice big cabin and the balcony is much bigger than standard and is fully covered unlike the aft balconies on the other decks. If you are subject to motion sickness this is where you want to be. We usually eat most our meals in the dining room. Be sure to download the Carnival app. You can request your anytime dining table without having to go to deck 5. The food was typical cruise food and was mostly good. A couple of times nothing jumped out to me so I got a flat iron steak and it was good. On some days they served brunch there. The steak and eggs were great. The dancing waiters at dinner were fun and invited everyone to dance with them. We didn't try any of the specialty restaurants. The lido was pretty good but anything that was especially good had a long line. The last time we were on the Glory there was a seafood shack that was part of the lido. On vista it is a charge per item place. Guy's barbque was good. I liked the soft serve frozen yogurt. The entertainment was typical Carnival which is good or bad depending on your taste. It's why we don't normally do Carnival cruises. If you are a young person that likes your music ear ringing loud and girls with very little clothes it's great. The pg comedy shows were very good. The others get fairly raw. We liked the outdoor movies. They have a counter to check out a blanket which was nice. Movies on demand in the room had a lot of good movies for free. Others were $4.95. There is music all over the ship. Mahogany Bay on Roatan is a nice alternative to a typical cruise port. You just get off the ship and walk to it. Lots of shopping and beach with lots of places to sit. Unlike every other private island we have visited none of the food was free. If you want to ride the skylift over it costs $13 per day. We got right on the ship because we didn't get there till 2:00. I am in a wheelchair and they took great care of us all over the ship. Getting off the ship we waited for a little while but were at our car by 10:00. You can see your pictures and check your bill on the tv or on your phone with the app. There was a $15 laundry charge on my bill which we did not do. They promised to take it off but never did. We used to sell cruises and have been on most of the lines and have lost count of the cruises we have been on. I don't remember hearing so many negative comments about a ship by frequent (mostly Carnival) cruisers. The fact that so many things cost extra and the long wait times for elevators and most anything worth doing seemed to be big. Also the lack of good shows to go to at night were universal. We used to live in Atlanta and had multiple ports to drive to but Galveston is limited to Carnival and Royal Caribbean. We will fly from now on instead of going on this ship. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise as it was going to New Zealand. One of the things to do on my bucket list. Carnival Spirit is an awesome ship. My high lights of this cruise was the El Fresco dining out on the deck under the skies. The ... Read More
We chose this cruise as it was going to New Zealand. One of the things to do on my bucket list. Carnival Spirit is an awesome ship. My high lights of this cruise was the El Fresco dining out on the deck under the skies. The entertainment was awesome. The entertainment in the dining room at dinner was great. I also enjoyed the art and crafts at soulplay with Adam. I also enjoyed the Green Thunder cocktail and great value for money. Eli was very accommodating and friendly. The stateroom stewards were great. I loved the animal towels. Especially the cat one I really enjoyed. There was nothing that they wouldn't do for you. I also loved Auckland and Bay of Islands. Very picturesque. I also enjoyed the Seranite adult only section. I also loved how they are with people with disabilities I myself have very low vision and they were great with me. Well done Carnival Spirit. See you at the end of December 2019. Read Less
Sail Date: January 2019
Need more hot tubs or keep them open past midnight. We could never get in until really late because they were always full. We enjoyed the IMAX theater but it was expensive at $12.95. We expected to pay a lot less. Our steward was great ... Read More
Need more hot tubs or keep them open past midnight. We could never get in until really late because they were always full. We enjoyed the IMAX theater but it was expensive at $12.95. We expected to pay a lot less. Our steward was great and every time we had an issue with the room; he got right on it and was fixed within 10 minutes or so. I do wish that snack like cookies/cakes/fruit would be available throughout the day. There were several times when I wanted a later afternoon snack at 3pm but everything was put away and didn't open back up until 6 in the buffet area. We had late dining at 8pm. Our dining room staff were very nice and attentive with our group of 10. I do not recommend the salon as my daughter paid over $60 twice to have hair done and a 5 year old could have done a better job. The Sky Track ride was really fun but plan to wait in line for at least 45 minutes. It seems that Carnival is moving more and more towards for activities/food that cost extra. I did enjoy the new Photo shop with the digital pictures and it was very easy using the app to purchase the ones I wanted. This review may sound a little negative but we did enjoy the cruise and will schedule again with them. Read Less
2 Helpful Votes
Sail Date: January 2019
Excellent ports of call, terrible customer service in many aspects. Some awsome people some Horribke things. Our room steward was super sweet though we only had cleaning once a day. Bought the ultimate WIFI package with horrible ... Read More
Excellent ports of call, terrible customer service in many aspects. Some awsome people some Horribke things. Our room steward was super sweet though we only had cleaning once a day. Bought the ultimate WIFI package with horrible service due to need to do job searches and staying in touch with family! It took literally 3 days for one fb post to load on the ship. It did not matter if I was online at 3 am or 5 pm the WiFi was hideous. The 5.00 hub chat was broken!! I complained about my WiFi mid week my money was refunded and they neglected to tell me they were shutting it off!! In st. Kitts our exercusion was canceled with no notice, Also wheel chair assistance was horrible returning to the port I couldn’t even get my moms name on the list we ended up walking her out!!! We were told to put my moms name on the list with the guy that had the clipboard he stated one sec and was calling a few people to be taken out. I came back up to him and he was writing down people’s names that were coming in the door after we had!!! By then we had, had it. My mom has had a knee replacement in one knee and needs her other knee replaced. She can’t walk stairs or long distances. She had decided she was going to attempt to walk from boat to cruise terminal by then we were so mad. So debarkation was awful!! When we got in cruise terminal it was nice to gather luggage and not have to fill out a customs form and easy to get a porter. I followed close behind him and he was nice enough to wait for my mom to catch up Behind us to go through customs. When we got out he was kind enough for me to follow him and took is straight to the carnival bus to go to the airport. Over all we will never sail on the conquest again this was our second journey on it, and we will NEVER go out of ft Lauderdale’s port. We have used Orlando, New Orleans, and been out of California overall ft Lauderdale carnival port is horrible. Read Less
2 Helpful Votes
Sail Date: January 2019
Really a nice ship. Staff was excellent: room steward Josephine, wait staff Sunny, Ikatuk & Kadek In Crimson, bartenders Airine (sp? pronounced Irene) and Dwi at Ocean Plaza Bar (next to Alchemy), Tomislav and Harta at the casino, ... Read More
Really a nice ship. Staff was excellent: room steward Josephine, wait staff Sunny, Ikatuk & Kadek In Crimson, bartenders Airine (sp? pronounced Irene) and Dwi at Ocean Plaza Bar (next to Alchemy), Tomislav and Harta at the casino, Nana at the Lobby Bar and Dipak at level 10 aft bar. All were EXCELLENT and recognized me by name after first day. Rock band was Excellent, brass jazz/soul band was Excellent too! (Together they were PHENOMENAL!) Steel drum lady was good as well. All other bands were “meh”. Biggest Dissapointment: 1st Caribbean cruise I’ve been on without a Latín band. No salsa, no merengue, no cha cha cha, in other words no spice. The disco was really bad too, not a soul in there probably because the music was terrible, undanceable. Food was very good to excellent. For breakfast go to the lido deck and do the omelette station. Pizza was very good too, open 24 hours. Guy’s Burgers were pretty good but Guy’s BBQ (“Pig & Anchor”) was HIGHLY over-rated. Did not do any shore excursions. Overall, good cruise. Read Less
1 Helpful Vote
Sail Date: January 2019
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what ... Read More
The ship is "old" but don't let that stop you. We didn't mind the pink decor. The crew was great. The people that served food in the MDR were great and once they got to know you, they would make suggestions on what they think you would like. The hostess who seated you in most part were very nice. There was plenty to eat; as this was a "journey" cruise. On sea days they either served breakfast, lunch and dinner in MDR or brunch and dinner in the MDR. The food on the lido was pretty good and there was a larger selection including Mongolian Wok and Indian everyday for lunch. The cruise had a mid-night buffet and a chocolate buffet bot at night and during lunch. They were special. The entertainment was hit and miss. The ports were fine except we didn't go to Kona as "the waves" were too strong. Read Less
2 Helpful Votes
Sail Date: January 2019
I have always bragged to others about the quality and variety of food on the Carnival Menu and buffets. BUT on the Sunshine it was the worst food ever encountered on a cruise ship. Our food was cold, crusty, and dried. The salads were ... Read More
I have always bragged to others about the quality and variety of food on the Carnival Menu and buffets. BUT on the Sunshine it was the worst food ever encountered on a cruise ship. Our food was cold, crusty, and dried. The salads were browned lettuce and soups were cold. The service was extremely slow and not acceptable at all. We are both diamond VIP members with Carnival. We have sailed on over two hundred cruises and most every cruise line. We understand that booking with different cruise lines you will experience different types of food, however, cold, tasteless, no quality food is unacceptable regardless of the cruise line. The Carnival product has greatly deteriorated and is not at all like previous Carnival cruises we have experienced on most every cruise ship in their fleet! We are very concerned that this ship does not follow ADA guidelines. It was one of the most unfriendly to handicapped passengers in wheelchairs and the guests were unwilling to share the elevators even though the US law states that wheelchair passengers have first priority in the elevator use. Fellow passengers are getting more and more antagonistic toward those who cannot walk and must use a wheelchair as well as the cruise ship staff! It is interesting to note that Carnival is changing the booking mechanism for handicapped cabins. They have gone from wheelchair cabins with roll in showers to calling the same exact cabin a "walker" cabin thereby eliminating the need to accommodate wheelchair guests. It is blatant discrimination. We will carefully review our choices for cruising this year and go back to cruise line whose product we can trust. Carnival product is no longer the same. Read Less
3 Helpful Votes
Sail Date: January 2019
I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" ... Read More
I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" fantastic. Crew went out of their way to make everyone happy. Serenity area on deck 15 was exceptional with triple the space, cabana type clam-shell covered chairs and bar service. They even had a salad bar at lunch. Our cabin Steward was fantastic and always around if we needed anything. We have been cruising for 18 years and this was one of the best. very easy for my wife to navigate with her rollater/and cane for her to get around. We share the love among various cruise lines and really do not have a favorite. If we have the chance to cruise the Horizon again we will without hesitation. To sum it up..Great ship, crew and entertainment, especially the "Dive in" movies under the stars... they were all first run new releases..."GREAT JOB CARNIVAL". Seeyou again soon!!! P.S. have to try the donut sandwiches at the coffee shop-maple bacon-over the top!!! Read Less
1 Helpful Vote
Sail Date: January 2019
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning ... Read More
This was our third cruise, second time on Carnival. I was looking for a bigger ship. Although this was bigger than the Pride, it was not like our Royal cruise a few years ago. Biggest complaint, which I will put down as still learning cruising, was the excursions. One in Belize had to be canceled after we finally all got together, as we would not have had enough time to complete the trip before the ship sailed. We had scheduled the trip with Vacation2go. I did not realize that Carnival "Owned" the ports and only Carnival sponsored excursions were allowed in the port area. We had to walk through the port, take a taxi, get picked up by a van and taken to an assembly area to meet up with the rest of the group.We were on time but when we were all assembled the tour was running late. Our other issue was with dinning. I am now handicapped. Our room was 3 from the bow and our dinning was at the stern (literally). I did not take the electric scooter or have a wheel chair so the long walk really got to me. I am also per-diabetic and have issues eating too late. After working with the staff, we were moved to another dining room and earlier seating. We had requested to be seated with others, but ended up at a table for two. Even with these issues, we will cruise again. Read Less
Sail Date: January 2019
Cuba was one of the few places we had not visited in the Caribbean. That was rectified January 2019 on a five night cruise aboard the Paradise which proved to be an excellent overall experience. This ship was easy to navigate and not ... Read More
Cuba was one of the few places we had not visited in the Caribbean. That was rectified January 2019 on a five night cruise aboard the Paradise which proved to be an excellent overall experience. This ship was easy to navigate and not crowded like larger ships tend to be. Recently refurbished the public spaces and our suite were clean and bright. We had G3, one of two Grand Suites and the views and serenity was fabulous from Deck 14. Only complaint was the back cushion on sofa bed was easily toppled over and still would have loved a coffee maker like Carnival used to have in higher end suites. The food in the main dinning room was above average and offered wide choices. Staff throughout were friendly and helpful. Major drawback was lack of information regarding Cuban Visa procedure pre-cruise in a timely fashion, not detailed to week before and while the $75.00 fee per person was typical, it should have been clearly stated that the charge would be put on your room account. Both embarkation and debarkation were easy and painless. TIPS: Exchange US dollars for Canadian dollars or Euros pre cruise and receive a much better exchange rate at Havana Terminal Exchange. Also much better and personalized old car tours of Havana can be arranged via the internet (highly recommend Old Cars Havana) prior to the ship and was literally 1/3 longer and 1/2 the cost of Carnival offered excursion. Read Less
Sail Date: December 2018
In a word....FANTASTIC! I would like to thank the Captain and the Crew for taking us safely from home port to home port....Thank You A special thanks to the Cruise Director, NONO, she was amazing.....Thank You The staff was ... Read More
In a word....FANTASTIC! I would like to thank the Captain and the Crew for taking us safely from home port to home port....Thank You A special thanks to the Cruise Director, NONO, she was amazing.....Thank You The staff was amazing, from the Chefs to the wait staff to the clean up crews, all were very accommodating and courteous at ALL TIMES. The food was good and plentiful. Was it excellent, no, but you could always find something to your liking. Except the Sea Food Shack...don't waste your money, food is terrible. So just relax and have a good time. Thank You Carnival for a wonderful and memorable NEW YEAR. Constructive criticism. Easier boarding for Handicapped/ disabled passengers. Easier de-boarding for handicapped/disabled passengers. Better Signage on board the ship and at the Florida Port for handicapped/ disabled passengers. Better luggage handling for the handicapped/ disabled. More compliance with the ADA. NO SMOKING in the Casino. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in ... Read More
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in process very quickly.The carnival employee that pushed the wheel chair was a very nice person. This was our first time cruising from New Orleans and he was able to answer the questions that we had. Leaving New Orleans it was a bit chilly with the wind but had a great sunset photo op. Our dinner staff in the Paris dining room was excellent. Waymeh did a fantastic job. We were at a table for 8 and only 1 other couple showed up the first night. They came every night. The table was full on elegant night but then it was just us and the other couple all week. We had never been t the Alchemy bar before but had a great time and got quite a few drinks there. Also did their bar school which was informative. Nickola and Ivona were great. In Cozumel we had no plans. we just went and got a cab and had them drive us around the island.Was a nice relaxing day. We wet to a tequila tasting and of course they tried to sell us their wares. 160$ per bottle on the high end and 60 o the low end.We passed. In Progresso I went on the Uxmal mayan ruin tour through Carnival. It is an hour and a half bus ride to the ruins so didn't want to take a local tour. Just in case. The ruins were very interesting. We got to climb to the top of one of them for a great view. We hit a huge storm after leaving Progresso. 40-50 knot winds and 20 foot plus seas. There was ocean spray higher than our balcony many times. Lots of rocking and rolling so they canceled the shows. Lots of people not feeling well. We got back into New Orleans late 11 AM because of the storm. We were off the boat before 1 and had tag #14. Customs was very quick as well. Read Less
Sail Date: December 2018
After a really bad year prior, I wanted to get my family out on a genuine vacation, not one spent constantly visiting family members in the hospital (it had been one of THOSE years). We were going to spend some time near Orlando, so ... Read More
After a really bad year prior, I wanted to get my family out on a genuine vacation, not one spent constantly visiting family members in the hospital (it had been one of THOSE years). We were going to spend some time near Orlando, so decided to check out a cruise for a number of reasons: * My husband is disabled and has mobility issues, so he spent a lot of time in a wheelchair during this trip. I was a bit concerned about how easily we were going to be able to get onto the ship and how we would navigate crowds, but they had an area for handicapped embarkement, which made the process simple. We didn't have terribly long lines for elevators and people in general and crew were very helpful, which was awesome, though there's always that one twit who can't figure out that it's HARD to stop a 175# man in a wheelchair when going up and down the ramps. He was able to navigate his own way around the ship to a certain extent, which is something he's often leery of attempting. This experience really built his confidence. * This means he also doesn't drive much, so I was handling most of the driving. The appeal of a cruise was that we could visit different locations without having to switch hotels, repack everything or have long drives in between destinations. We could sit back and enjoy ourselves instead. Because of this, I'm now looking at cruising for most of our vacations, because it takes a lot of strain off of me, his primary caregiver. * Because it was the first time my daughter and I had been on a cruise, we went with cabin 1001, which is an interior with a walkway view, thinking that we'd be able to see the horizon if needs be for seasickness issues. We couldn't, but it was just a few steps to get out onto the deck where we could see the horizon, and we went there a number of times over the cruise because it was almost always empty and quiet - adding a couple tables and chairs would make it an ideal quiet spot for hanging out. Fortunately, nobody got sick anyway. The cabin, being ADA compliant, was a good size. It was kind of odd that they seemed to have removed a couch under the pull-down berth for our daughter, and had left a couple chairs in its place, but we really weren't in the cabin enough to worry about it. * Circle C: My daughter has some food allergies and is a total geeky introvert, so I was really worried that she wasn't going to want to hang out there with the other kids or get involved in the activities. SHE LOVED IT! There were several days and evenings we barely saw her, though we did have the rule that she check in regularly (this is where the app with messaging was priceless in terms of value!) and have dinner with us each evening. * WiFi: I work remotely, so I knew I had a few clients I would need to work with over the course of the cruise. The middle-road wifi, though a bit pricy, did the job quite well enough. I know some people complain about this, but it wasn't much slower than my usual country internet on our farm. * Carnival Hub app: As I mentioned above, for $5 each, the messaging feature on this app rocks! We were able to quickly communicate with our family members, including our then-13-year-old daughter who managed to get lost trying to find her way around. It also had the option that you could select if you were interested in an activity and see if anyone else in your group was also interested in it, which made it MUCH easier than the usual, "What do you want to do?" "I dunno, what do you want to do?" conversations ;) * Main dining room: We did the late dining option as it would get us to the table after having a chance to clean up and change from getting back on the ship when in port, and by having a fixed time, we never had an issue with cold food or long waits. I don't know if he's still on the ship, but we had Raymond as one of our servers, and he was just such an awesome little ball of energy! Always happy, always ready to help with anything. We also had breakfast there when we got back to Miami, and were able to get a solid, filling breakfast before we started the next leg of our journey. * Key West: My daughter and I just walked off the ship and walked around town. We had a wonderful time and got to take some great photos. There were excursions available, but we just decided to do some wandering on our own and did fine. * Cozumel: My husband joined us for this port, and we again just wandered off of the ship and did our own thing. He is fairly fluent in Spanish, so we just passed all of the usual port-of-call ripoff stores, got a taxi and went further inland. We went to a Catholic church on the island, San Miguel Archangel, which had some beautiful stained glass work and artistry. We then wandered around the markets in the area there and had some fun haggling. Most of the folks in the area there had some English, but would talk my husband's ear off when they realized he spoke their language :) Very friendly people. We then headed back towards the port and caught a taxi to a resort to do a little snorkling. I had picked up a couple full-face snorkles off of Wish that were about $35-40 including rush shipping and they worked fabulously, for less than the cost of one on the ship. Had dinner at Three Amigos near port, and though it was a little loud inside, sitting outside under the stars was beautiful! * Activities: There was always something going on - not being game-show or drinking folks for the most part, we still had fun looking at the gallery, participating in the art auction, going to shows, enjoying music, watching movies on deck (in the hot tub! How much better does that get!), doing crafts and just having fun. If you like a bit of quiet and the main pool area isn't doing it for you, head aft towards Pizza Pirate, as that area of the deck is much quieter. * Serenity retreat: I was actually really disappointed with this, because my husband could only access the bottom deck of this, and the amount of noise bleeding through from the main pool area was overwhelming. Kid-free? Yes. A quiet retreat? Not a chance. We did better at the aft pool area. * Faster to the Fun: We went ahead and picked this up, partially because I wasn't sure how worn out my husband would be by the time we got on the ship and wanted to be able to get right to our cabin fairly quickly. Well worth the investment! * General impressions: Sure, the Victory is aging a bit and beginning to show that, but the way some people talk, you'd think it was falling apart. It's still a solid, serviceable ship with decent traffic flow, lots to do and low prices. We liked it enough that we returned for a 3-night weekend cruise in May for just the hubby and I and had a wonderful time! Read Less
2 Helpful Votes
Sail Date: December 2018
The price was right to take my son and his family to experience their first. The embarkation was great and smooth, especially when i need two wheelchair assist. But thet disembarkation was terrible, they left us in the Ivahoe Theater, ... Read More
The price was right to take my son and his family to experience their first. The embarkation was great and smooth, especially when i need two wheelchair assist. But thet disembarkation was terrible, they left us in the Ivahoe Theater, until almost all the passenger were gone waiting for the staff member to push the wheelchair. Ive been cruising for 13 years and it never happened before. The dinning was fantastic, Food, and service was great. The ship overall was fine. The cabin was very comfortable even with 4 passenger. Service was excellent thru out the ship. The only complain i have is when eating in the buffet on Deck 9, we never had a staff member ask us if we needed coffee, or water or to pick up the dirty dishes. I was very surprise. Royal Caribbean even looks for a table for you and are always very attentive. I'm going on another cruise on the carnival Dream and i hope the buffet will be handle better. Read Less
5 Helpful Votes
Sail Date: December 2018
Dying ship, everything either falling apart or not working. It’s sad that they show you fancy videos online but don’t deliver the same product. We had a huge issue with the recreation team and the waterworks area. There video online ... Read More
Dying ship, everything either falling apart or not working. It’s sad that they show you fancy videos online but don’t deliver the same product. We had a huge issue with the recreation team and the waterworks area. There video online shows a wonderful water area, but it’s not from that shop even though it’s advertised that way. Our room was dirty on arrival. Every 30 minutes the pool team would hassle our youngest asking if he is potty trained. I understand do your job but communicate with the next person. It was so annoying. Never again carnival. The special needs personnel was great in PR that help our son with Down syndrome on board. Half the recreation items didn’t work and have to for a long time. When we asked the crew they said it hasn’t worked for a long time. False advertising on their website. Sad we been on many carnival cruises, but not again. Read Less
Sail Date: December 2018
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or ... Read More
One thing that works on this ship is the a/c! We love the Punchliner comedy but it was so cold in the Ebony Cabaret you could hang meat in there, we could not bear to stay in there for the comedians. Room service was very late or non-existant! Saw our room steward, Antonio, on first day and never for the rest of the cruise. MDR menus seem to be scaled way down with fewer options. Buffet seemed to be the same things repeatedly. Embarkation and debarkation went smoothly since we are Platinum members. Cabin smelled like sewage when we came in. Although it was an "accessible" cabin, it was very crowded and inadequate storage. The beds could not be separated without blocking the mini-fridge. The ports and excursions were great however there was alot more walking than we bargained for. The piers alone are very very long! We enjoyed the Hasbro game show and the trivia games. General decor on this ship is not impressive and left us non-plussed. Read Less
1 Helpful Vote
Sail Date: December 2018
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good ... Read More
Kids loved every aspect of this holiday as did I. The water slides were obviously a massive hit.. The water park great for my 6 yr old ASD boy.. Pools were pretty cold but no-one seemed to mind that as the spa just beside came to good use..especially after 10pm. Food FANTASTIC.. elegant dining night was a real treat for us. Icecream & Pizza on offer 24/7 was a dream come true for my 11 yr old daughter. My 15yr old son entertained him self as I rarely saw him...very unusual for him. Friendly staff all over the ship..especially our cabin stewards. INDRA & LINDA were amazing people & made our stay comfy as our cabin was cosy . As we had a quad share.. hardly spent any time in there. Getting on & off the ship was a surprisingly smooth process. Already looking for my next cruise. THANK YOU CARNIVAL SPIRIT Read Less
3 Helpful Votes
Sail Date: December 2018
This was most definitely not our first cruise, in fact, I turned platinum on this cruise, and DH will turn platinum in April. But last year after a great cruise in December to the Bahamas, I said to my DH, I really miss true Mexican ... Read More
This was most definitely not our first cruise, in fact, I turned platinum on this cruise, and DH will turn platinum in April. But last year after a great cruise in December to the Bahamas, I said to my DH, I really miss true Mexican food, so when we got home from dinner, we went on line and booked the Fantasy. We had cruised to Mexico from New Orleans, but we wanted to try sailing from Mobile, as we had never been to Mobile. We drove from Atlanta to Saraland, where we had booked the Microtel. A small hotel chain owned by Wyndom (sp) hotels. We had the park and cruise option, which was fantastic, our room was a mini suite, with a partition between the bedroom (a queen) and a living room, and the window actually opened, and we listened to the rain that night. We had dinner at the Oyster restaurant right next door. The next morning, we got up, went downstairs to our breakfast, repacked, and were on the van at 11:30 to our cruise! The Fantasy is not new, in fact right now it is the oldest ship in the fleet, but our cabin- R4, a porthole cabin, was huge. Considering all that there was to do on the cruise, we didn't spend much time there. But if you are looking for space, for the least amount of money, the front Riviera porthole cabins are spacious. Embarking, really, was a long line, with a long walk up to the Empress deck of the ship. Platinum or not, it really made no difference. Your sail and sign cards are at your cabin, so while DH was having some health issues, I went down, dropped off our bit of carry on, picked up the cards, went back up, got him and went to the Casino bar, where you can smoke even if the ship is refueling. The rest of the time, smoking is at the bar, which gets crowded or up on the Verandah deck. What made this cruise special is that we booked some easy excursions that I thought DH could do (his health is not good) and Carnival really got the excursions right! In Progresso we did the Discover the Mayan World, and we saw all that we wanted plus more. A nice bus, a great driver and tour guide (Arturo) and we saw the salt flats with the pink water, the flamingoes that winter there, the Xcambo ruins-pronounced eshcampo- a church in a truly Mayan town, and a great lunch spot on the beach. In Cozumel, we did Discover Mexico, which is basically an art and history museum, and saw the Paplanta (sp) flyers. Trust me, you will not witness this just every day of your life. So, the excursions were great, the dining room staff for ATD that we had, Divina and crew were great, the food was good, and in fact, we never even ate pizza this time, we actually enjoyed all that we tried. DH's highlight was winning the Ugly Christmas Sweater Contest ( I have no idea why I even compete against him) and my highlight was being able to share information about the arts in Atlanta to the group at the Veteran's program meeting. (DH was Air Force). Cruising is what you make it, yes I can tell you it's an old ship, and there is rust. But who cares, if floats, it provides entertainment, and it a fun time or quiet time depending on what you need. The only downside was disembarking-here I was thinking, well I am platinum (serves me right) and we got the wrong memo, we were in the wrong place, and we almost didn't get any special service until I went down stairs and figured out what was wrong. There was a lot of lack of communication on this cruise, but we had a good time, we got off OK and we got picked up by the very sweet group at Microtel, drove back to Atlanta, and got home, by 5. p.m.. Would I do it again, you betcha-going in April. Oh, one thing I forgot to mention, and it's a ladies room thing-they changed the locks on all the public stalls in the ladies room, to cheap breakable plastic locks, that are impossible to use, if it ain't broke why fix it? Well they changed it, and most people had terrible times trying to get out of the stalls. Just a heads up. Read Less
3 Helpful Votes
Sail Date: December 2018
Every year a small group of us do a reunion around Thanksgiving time, usually on Carnival out of Port Canaveral which is the closest to my home (75 miles) I am Diamond status on Carnival with 49 cruises with them and 135 lifetime on all ... Read More
Every year a small group of us do a reunion around Thanksgiving time, usually on Carnival out of Port Canaveral which is the closest to my home (75 miles) I am Diamond status on Carnival with 49 cruises with them and 135 lifetime on all lines.Check in for luggage and Citizenship and sign and sail went quickly. the parking garage was less the 400 feet from the pier.. weather was perfect. no rough seas. all three of us elderly gentlemen , ages 85, 71 and 67 walk with canes. and had no problems with hallway obstructions. I was offered the use of wheelchair service to board and debark and was very happy with the offer. also, to go ashore in one port I had to borrow a wheelchair which one of my friends pushed for me and only had to give a $50 refundable deposit for its use and safe return. the local tender folks in Belize were also very helpful with the wheelchair as well. The dinners were all excellent, especially the night in Fahrenheit 555 steakhouse. The Chocolate buffet on the last day at sea was plentiful and tasty.. we did not go to the repeater parties. we did not buy any shore excursions. we didn't partake of any of the entertainment options as we felt they were too amplified for our taste and, honestly, we've all been "over-entertained" having grown up in NYC and Los Angeles.. Carnival corp has obviously made a deal with their cable company as there was only the Turner Networks package of tv shows and news on the in room tv. the selection of free movies was ok. they repeated the same 6 or 7 all week in rotation. the wi-fi package was only $119 for a whole week and one of us purchased it due to health issues and staying in touch with their concerned family. it worked well 98% of the time but response times on the in-house computer screens was notoriously slow like in the old 64K Dial up days. Read Less
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