My husband and I chose this cruise, because we have had great Carnival experiences on other ships. Unfortunately, this voyage was not what we have previously experienced. We liked Nono, the energetic cruise director, the Playlist Players and Nick the piano player, but everything else, particularly the dining room was not good. First the staff in the Sapphire dining room was so disorganized and ...
• Inadequate emergency and evacuation procedures .No safety evacuation drill provided . I have written to Lloyds Register and Port Canaveral Authority to complain.
• Inadequate security arrangements allowing me to access the bridge to protest to ships second in command. (I could have been a terrorist)
• Inadequate risk management for Norovirus
• Inadequate cleaning of cabins .Bathrooms ...
We selected let Carnival choose your room and save money. They gave us an inside room, no window s, no seating area, 2nd. Floor above the engine room!!! We paid the same price for that room as our other friends that were on the 9th floor with a sliding glass door and balcony, plus a sitting area!!!!! This is unfair pricing!!!!!! We absolutely did. To sleep due to the noise. We complained and ...
We had 3 rooms, a group of 10. We have sailed with Royal Caribbean and decided to give Carnival a shot this year; what a mistake. Everyone who worked on this ship looked mad all the time, employees would run you over, would not get out of your way when you were walking throughout the decks, pool areas and dining areas. The bartenders looked miserable and angry all the time, it was evident they did ...
We typically go on 2 to 3 cruises a year. Normally, we use Norwegian and Royal Caribbean.We chose Carnival this cruise because we went with a group of 6 friends. The embarkation and entertainment were the only things on our cruise that was not a disappointment. We bought the premium drink package which is a terrible RIP off! One ounce liquor servings only.
The bartenders were very slow, ...
This cruise was by far the most terrible as far as customer service. Dining room room experience was awful, had to wait 15mins for water, bread was very hard and food was not at all appetizing. Attitudes were displayed as if the wait staff was irritated. It was very stuffy, a.c. Was not working to full capacity. Bar staff in the club was awful, attitudes, very slow and unenthusiastic with the ...
This was my second cruise ship experience (the first a North American Pacific Coast repositioning trip in October 2015 on the NCL Jewel) and my first and last Carnival ship. I will never cruise Carnival again if I can help it. While my trip certainly could have been worse (for instance, we didn’t capsize and I’m not aware of any food poisoning) it definitely should have been a whole lot better, ...
It had been about 7 years since we sailed on Carnival, and we wanted to give it another try since we had been sailing on Royal Caribbean.
The food in the main dining room and buffet (marketplace) was exceptionally awful! We had sent entrees back 2 and 3 times only for the quality to be the same, fish, chicken, beef, and pork overcooked and dried out. Unfortunately the same selection and ...
I’ve never been so disappointed in customer service on a cruise line. We had the unfortunate situation of being placed next door to an individual that was experiencing a mental illness breakdown. Carnival allowed the situation to go on just over 24 hours after being notified, being made aware of the imminent danger it was placing elderly passengers and young children that became frightened after ...
I chose this cruise as the reviews for Breeze are decent from past cruisers, it will tour 8 islands in S Caribbean, 6 of them I never been. Carnival is famous at FUN, but this ship has no fun at all. No fun activity, early dining 5:30pm always had mile long waiting line, then waited 1 hr for the waiters to serve 1 night, so I only been 3 formal dining’s entire cruise. Food is terrible, super salty ...