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230 Carnival Bermuda Cruise Reviews

Just returned from our much anticipated Carnival Pride cruise out of NYC.... 7 nights (Departure Day, Day-at-sea, Bermuda, Bermuda, Bermuda, Bermuda, Day-at-sea, Arrive Home) and have terrific things to say about the ship, crew and overall ... Read More
Just returned from our much anticipated Carnival Pride cruise out of NYC.... 7 nights (Departure Day, Day-at-sea, Bermuda, Bermuda, Bermuda, Bermuda, Day-at-sea, Arrive Home) and have terrific things to say about the ship, crew and overall experience. Arriving early at the port in NYC, check in was relatively quick and painless once we figured out where to go. Walking onto the Pride, you are taken back by the beauty of the main lobby with its soaring ceiling (topped by the red-glassed smokestack) and multiple glass elevators. This was like no cruise ship I had ever seen before. Our room wasn't quite ready, so we headed up to the 9th floor Mermaid Grille, where most of the buffets and a la carte eating were to be found the rest of the trip. This dining room, with its multiple food and beverage stations and plentiful seating, was a great place to grab a quick bite or get some pizza (from their 24-hour pizza bar) while lying poolside. SPEAKING OF POOLSIDE-- my husband and I were most pleasantly surprised to find an ADULTS-ONLY pool area on the Pride. The rear deck on the 9th floor has a terrific pool and jacuzzi, ice cream bar and alcohol bar and is off-limits to the under-18 crowd. It was a great option, as a couple traveling without children, to be able to sit at a child-free pool. Security did a great job of 'redirecting' kids away from this area. This seems to be a new idea that Carnival is toying with, as the signs saying Adults Only was a computer print-out and taped to the door. From the crowds on this deck, it seems that its a popular idea! We made it down to our room and were quite pleased with the accommodations. 5th floor, obstructed balcony. I was apprehensive about the 'obstructed' part, but it turned out, as accurately explained by the Carnival rep when I booked this trip, that a lifeboat was in front of the lower part of the balcony. Not a problem at all, visibility-wise and certainly worth the savings. The deck had a small lounge chair, an upright chair and a small table. Great place to fall asleep reading. The room was clean, very spacious (3 closets!) and the bathroom was new and immaculate. Throughout the week, we ordered the FREE! room service and our order always showed up within minutes of hanging up the phone. The cruise director, Michael, and his wife, Jennie were a riot and kept things rolling along. We won 500 bucks playing Bingo the very first night. The shows were entertaining and well-done. A little used area of the ship seemed to be the Ivory Piano Bar. We went there almost every night and sang along with the personable Eric. There's nothing like hearing and singing along to 'Pour Some Sugar On Me" by Def Leppard! People took turns skimming through his song folder and making requests. What fun! The crew warned passengers about Scootering/Mopeding once we got to Bermuda. Few people seemed to take heed and MANY were bandaged and broken by the time we departed from this lovely island. I also heard a few people complaining that they HAD to pay 60 bucks roundtrip for a cab to the beach. Yes, it costs that much to cab it to the beach, if you CHOOSE to go that way, but a better deal was to buy a 3-day transit pass for 23 bucks and use it for unlimited bus and ferry passage. A 15 minute bus-ride on a clean bus filled with mostly cruisers was a great alternative to that 60 dollar cab ride. Silly people. We snorkeled at Church Bay (the closest beach to the ship, though you can't walk there) and the beach was a bit rocky -- I wore my Teva's in the water when swimming. We took the bus to Horseshoe Beach and walked about 15 minutes down through a number of little isolated beaches and came to an empty beach where my husband and I spend the day riding the waves and snorkeling in virtual isolation. It was WONDERFUL and something I will always remember.(BE WARNED: I used sunscreen all over, but forgot my lips -- ended up with yucky sun poisoning on my lips in the form of lots of crusty old fever blisters--how romantic) The dining staff was adequate in the main dining room. We sat at table 404, upstairs along the railing which was great for viewing people eating downstairs and the nightly dancing done by the wait staff. The service and food was good, though the last night, something strange happened that has me still scratching my head. We saw a few tables below us eating lobster when lobster hadn't been offered on the menu. We asked about it and our waiter laughed and said he would go 'fishing' We thought that meant he would try to find us some. We saw seconds and THIRDS! being served below us and brought it to the attention of our waiter again. He joked about it and we said we weren't joking (in a nice way) and that we really would loooove some lobster. He said Sure, Sure and brought us dessert menus. When asked what I wanted for dessert, I told him lobster and he said, sure, Lobster Ice Cream, ha ha. Well, I'm all for a good laugh, but I really do wish he had pursued the lobster. Even if he wasn't able to track one down for us, I just wish he had come back and said, "I tried, Sorry, we're all out." But, no luck. Since it was the last night, we were going to tip him some extra money as a thank you, but after such craziness, we decided to just stick with the standard tip. David's restaurant was where we dined one night. My husband and I are great fans of Morton's steakhouse and we were hoping the experience would be similar. The atmosphere is lovely and the service extraordinary. Strangely, they were out of 2 of the entree's, though we were there as soon as the restaurant opened that evening. One that they were out of was their signature Crab. The quality of the steak was excellent, though not quite as wonderful as a Mortons. I was particularly impressed by the truffle butter that they offered with the bread. YUM! Having music to dance to throughout dinner was an extra wonderful touch. Without being asked or reminded, they brought us an anniversary cake, which they wrapped up for us to be taken back to our room. A nice treat. The desserts were MUCH better than the desserts in the main dining room. AHHH desserts! I MUST mention one more interesting detail about the desserts. Every night, Carnival offers a "SUGAR-FREE" cake in the dining room and the Mermaid Grille. As someone who abstains from sugar and flour much of the time, I am familiar with "Sugar-Free" desserts and what they do to one's intestinal track. Malitol, Lacitol and other sugar-free sweeteners that bakers use have a tendency to have a 'ahem' laxative effect on most of the population. I warned my husband of this as he dove into his sugar-free banana cake, only to experience this side-effect for himself later that evening. I spoke with the waiter about it, and he had no idea about it. I wonder, over the course of a cruise, how many people find themselves in the bathroom with a tummy-ache and blame it on the ship/food/flu/etc, when its actually these desserts! Read the back of any sugar-free candy that contains the aforementioned substances. It says "May cause laxative effect" Overall, we had a terrific time. I would cruise this ship again ANY time and wish that I could go again next week! Read Less
Sail Date August 2003
i was a little apprehensive about cruising carnival. i had cruised them once before and it was just fine but all the negative reviews i read gave me pause. however, money talks and we got a great deal on the ny sailing of the pride to ... Read More
i was a little apprehensive about cruising carnival. i had cruised them once before and it was just fine but all the negative reviews i read gave me pause. however, money talks and we got a great deal on the ny sailing of the pride to bermuda sooooo off we went..... we arrived at the nyc pier and parked without incident. tipped the longshoreman nicely and kissed our luggage good-bye. we were pier pick up on our docs and there was some confusion here. we filled out forms at a desk inside the terminal and when we passed thru the different points of entry everyone kept looking at these papers we had with ????in their expressions but we made it thru. i later learned that the pick up docs did not get to the pier in time. something about the plane delivering them being late, so carnival must have improvised forms. nonetheless, we breezed thru and were on the ship in no time. carnival planned well and had a slew of employees checking in people. on board the ship: very nice....i'm an artist and having art around me on a vacation is a nice plus...it was a looky, touchy, feely experience for me.. the sculpture, paintings, brasses etc. kept all of my senses busy the whole trip. this may not be everyone's cup of tea but boy i loved it. we checked out our room dropped our bags and started to explore. my dh and i went one way while my two daughters went another. we parked it in the lobby for a bit and imbibed a little while watching the rest of our fellow passengers arrive on board. we than hi-tailed it to the lido deck for something to eat. plenty of food, fair amount of choices and once sated we continued to explore mindful of the time so we could be up on deck to sail past the nyc skyline, miss liberty and the verazanno bridge. what a memory, hubby and i leaning on the railing, the statute of liberty behind us and the clouds just opening up to let streams of light shine down on the water. it made quite a photo... next it was off to dinner. we had late seating and were in a booth for four. our wait team was nice, efficient but did seem rushed the whole trip. food choices were varied. shrimp, steak, vegan etc. the food was good. we tried many apps and the wait staff was accommodating. check out the dancing waiter on the table. his last job must have been at chippendales... i thought we wouldn't find enough to interest us on sea days, but that wasn't the case. i missed many activities. the day just flew by. bermuda: got off the ship a little late. we walked to a small beach that the locals use and tried snorkeling. i wouldn't recommend this. traffic is a nightmare and it was about a 20 min walk. take a bus and go to a beach further away. carnival planned well and had extra busses and ferries available. during our stay we visited st. george, hamilton, tobacco beach, st. catherine beach, the forts at st. catherine, the aquarium and zoo(i had a nice chat with a young man who let us hold some guinea pigs they had at the zoo. apparently someone had let them loose and they were eating and destroying the native vegetation,so the zoo took them in. from the size and weight of these little porkers they must have been sampling every edible plant bermuda had to offer.) we also went to horseshoe bay, church bay and the maritime museum at the dockyards along with shopping and some art galleries. we did a lot of snorkeling. the best was at church bay. the fish were varied and close to the shore. there was this one big guy he was bright blue and black with a big mouth and it seemed everywhere i went he followed. when i got out of the water i was standing on the beach talking to a fellow snorkeler and she commented" did you notice that blue and black fish the one with the big mouth"? uh huh i said. " did you notice that all the other fish left when he arrived?" guess the other fishes didn't want to be on today's menu...ohhh ...i said, at that point i aimed my flippers inland and marched back to the blanket where i parked my generous bottom between my two svelte daughters and started to scan the horizon for my husband who was merrily snorkeling away." we thought you were going snorkeling they asked, to which i replied, i think i'll wait and see how many pieces of your father return before i go back in...for a brief moment i got a skeptical look, than they rolled over to toast the other side.... just kidding everyone!. hubby came back with all his parts and i did research on aquatic life in bermuda. very little harmful to be concerned about. so go and enjoy yourselves. if you do some planning ahead you can fit a lot in. i'll add my two cents about the mopeds...don't! other transportation is readily available and priced fair and its very easy to navigate the island. we had entertainment while we were in port. carnival got around the laws by hiring some bermudian talent and so they could have their own performers while in port. entertainment is a mixed bag. some was very good and some well...lets just say i really hurt for these people they were imho... sooo bad...but to each his own so either i sat there and enjoyed it or left to find something else to do. i love my freedom of choice... some odds and ends: our cabin was nicely appointed with lots of storage. we were notified about the laundry situation ahead of time. our steward did knock on the door a few too many times looking to clean the room. carnival needs a better system for doing this. i guess we could leave the dnd notice on the door but i was just too busy with everything else to do this. imho, carnival needs to control the smoking. it was out of hand on this ship. my suggestion would be large signs defining the smoking areas. those little signs on the tables just too easily get lost. this is a big negative for me. other ships i've cruised on have managed to better enforce their smoking policy. i've written a lengthy letter to the powers that be about this and hope others will do the same. i'll give it time but if carnival doesn't improve on the smoking issue, i'll take myself and my consumer dollars and sail on over to another line who can manage to enforce the smoking policy. we are not pool people so we spent time walking the decks and in the gym. we lucked out with good weather although windy. there were about 500 kids on this sailing. unfortunately, a small contingency of this group were a royal pain in the,,,,,you know the ones i mean they think pushing all the buttons in the elevators is fun and let us not forget the little group next to us in the mermaid that would have put ozzy osbornes vocabulary to shame...my first thought is where are the parents while these little ones are wreaking havoc.. lets see, we're on a ship, maritime law applies,ummmm do they still make you walk the plank for committing a crime (disturbing my peace and that of all the other passengers) just a note here guys before anyone gets their feathers ruffled. i have three of my own love them dearly and would be the first to push them off that plank if they behaved that way. thank you to all those great kids who know how to enjoy themselves and still respect others. all in all we have a good time. i've resolved any reservations i had about carnival so much so that we decided to sail again in september. so to all reading this, go enjoy set your expectations low and this way they'll be lots of room for all the pleasant surprises. 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Sail Date August 2003
I booked with carnival before food was so good. I ate so much! I thought they was going to have to roll me of the ship. I had a wonderful experience on the freedom. I just returned from an 8 day cruise on the magic. The only exciting thing ... Read More
I booked with carnival before food was so good. I ate so much! I thought they was going to have to roll me of the ship. I had a wonderful experience on the freedom. I just returned from an 8 day cruise on the magic. The only exciting thing they had to do was bingo. They had bingo everyday. If it was bingo it was something else concerning the casino. They was pushing drinks. If you declined they just wouldn't stop hounding. However, my housekeeper was excellent. All the people i met on the ship was very disappointed as well. It was a cruise specifically for elderly or gamblers. I was very disappointed. I been itching to go on this cruise and it was whack. I'm going to give carnival a break and try royal caribbean. My cruise was from september 28,2019- october 6,2019.thye guys pig & anchor was hidden and not on the food itinerary all. Don't try the seafood shack the lobster rolls are horrible. Read Less
Sail Date September 2019
Cabin - Spa Balcony on the 11th Floor Cabin No. 1104. Embarkation & Disembark at 12th Avenue 55th Street in Manhattan, NY. The ugliest ghetto ship i've ever been on. This was a 4-day cruise to Bermuda and we spent it in our ... Read More
Cabin - Spa Balcony on the 11th Floor Cabin No. 1104. Embarkation & Disembark at 12th Avenue 55th Street in Manhattan, NY. The ugliest ghetto ship i've ever been on. This was a 4-day cruise to Bermuda and we spent it in our cabin and only left to eat. The buffet is full of only 4-5 things and they're greasy yucky things. You have to make a line and stand on it each time. They had a great taco stand and a great pizza stand but i didn't go on a cruise to eat a $5 meal. Dining hall was nice called Sunshine but our first day it took them 30 min's to get a glass of water on our table (with a 19-month old !!!!! no less). We left. Boycotted for a day only to realize that the pizza and slimey food at buffet was going to make us even more sick!!! I threw up for 2 days because of the rocking of the ship!!! lol I have been on so many cruises before and never threw up or even felt anything close to sea-sick (infact!! when first time cruisers ask me if they'll be sea sick ..i tell them I NEVER EVEN FEEL THE SHIP MOVING) Not this Ghetto ship!!!! I felt it all!!! Gross and EWW!! Service: the staff? The crew ppl -- the small guys that i encountered AMAZING!! all Philippians and omg amazing amazing amazing....friendly nice sweet. I heard how the mop girl only made $540/month after working 60 hour shifts. They do a great job and with a smile. Activites? What FREAKING activities? This ship was all PROFIT FOR THE CRUISE LINE ....we, the passengers got gipped!! ZERO SHOWS...ZERO ENTERTAINMENT...there was NOTHING TO DO!! LIKE NO JOKE!!! nothing. Child room? N O P E !!! I could take my 19 months old to the play room from 8am - 10am FOR FREE or!!! from 10pm - 1 am for a free of $6.95/an hour. what about he rest of the freaking day????? b/c i wake up at like 10am!!! WELL i got to stay in my balcony room entertaining her ANNOYED. Pool? hot Tub? Sure but they were packed and i was grossed out to go near them!!! I DIDN'T even want my child to wet her feet in them!!! Entertainment: Comedy club!!! okay SAD!!! not funny! i went to two shows and 1 was by a CP person...he was as funny as he could be...no big jokes but he made fun of the fact that he couldn't make really much jokes .... 2nd was a black guy who gave us a speech (by us i meant to blacks) saying how they have to laugh even if he's not funny b/c us blacks have to stick together... Highlight? I gotta have some fun right? lol NO! i used the spa the first day and was done and bored with it.!! it is smaller than my NYC apartment and i live small!!! UGHH i paid too much for this ghetto vacation!!! How was Bermuda??? It was gorgeous...sadly we didn't have time to do much.. The port docs are at one end of the island and everything to do and see is literally 50 min bus ride away (minimum) to downtown Hamilton. Bermuda itself was gorgeous.. THIS IS A PLACE to go and stay at for a few days.....a cruise there is a waste! no time to do anything. I WOULD NEVER AGAIN USE CARNIVAL....it was my first experience with this GHETTO company (and i'm sure they have nicer ships but can't risk it) Read Less
Sail Date September 2019
My wife and I decided to take our three kids on a cruise. This was my first cruise and my wife had been on a couple many years ago. Our kids are 7, 10, and 11. I'll work from cruise start to finish so I don't miss anything. ... Read More
My wife and I decided to take our three kids on a cruise. This was my first cruise and my wife had been on a couple many years ago. Our kids are 7, 10, and 11. I'll work from cruise start to finish so I don't miss anything. We loaded into the ship at NYC port. The load in wasn't bad at all until we reached the buffet on the Lido deck. That is when we realized that we weren't alone on this cruise LOL. There were people everywhere!!! The buffet line was LONG and once you got some food, there were absolutely no seats available unless you stood by a table waiting for a family to get up. Once we finally found a seat after walking around for 5 minutes with 3 young boys, we started to eat and lets just say the food was less than desirable. Thursday night was our first night and I think we made the most of a disgustingly overcrowded ship. Friday morning rolls around and we are greeted with some annoying voice over the PA system waking us up with things to do. Once we we got out of our room, we went to the Lido deck for some lounge and pool action... Sadly, there were absolutely no lounge chairs for us to sit. The boys ran to the teeny, tiny disgusting pool and my wife and I stood around in disbelieve. There are too many people on this cruise ship. When walked to the pool in the rear of the boat, we found that the layout of the pool caused massive bottlenecks. Shirtless people with tons of lotion bumping into me because there is little room to move from the front to back of boat on the Lido deck is not what I envisioned when booking this cruise. When I went to speak with customer care desk, I waited in yet another line only to hear that maybe cruises aren't right for me ..... lol... The woman actually said that its possible that the cruise ship is great and I am just not the "cruise type" LMAO. Saturday was nice in Bermuda. My family and I had a nice day snorkeling and hanging on beach. When we got back on the boat we decided to go to the ropes course and play some basketball with the boys. Sadly, the basketball court was packed with 20 people. The ropes course was great for the kids but the two staff were terrible. The man was talking with some guy right next to my 7 year old son while he waited in line to get a harness. The woman behind was talking to another participant. I told my son to start getting his harness on since nobody was there to help at which time the woman started yelling at my son and I. Do your job and you wouldn't have this issue. When my son was done, he cam down the stairs with 7-8 other people and they got yelled at for coming down the "wrong stairs". She said she had instructed everyone prior to the ropes course and my son didn't listen. Well, seems like everyone didn't listen or you didn't explain properly. Sunday was filled with more of the same nonsense. Lines, bottlenecks, and swimming pools that saw more people than water. The pools were absolutely disgusting. If your kid can't swim, rather than stick them in the pool with a massive life jacket, keep him out of the pool. Must have been 30 kids with giant yellow vests on. lol Monday was a day for exiting the cruise. The buffet was opened and then closed and the dining room closed early as well. We sat with our bags in a shuttered bar on the 5th floor and waited about 2 hours to leave the ship. I could be wrong but it seems like they could have made our last couple hours on the cruise a bit more enjoyable. I am sorry to say but this cruise was not good. Not sure we will ever try another cruise again. Read Less
Sail Date July 2019
I've just returned from our Carnival Sunrise Cruise. I love cruising and I've cruised many times but I was so disturbed and overwhelmed by this cruise. First off the food and crew were good. But that was about it. I was ... Read More
I've just returned from our Carnival Sunrise Cruise. I love cruising and I've cruised many times but I was so disturbed and overwhelmed by this cruise. First off the food and crew were good. But that was about it. I was traveling with my daughter, her husband and 3 children for their first very much anticipated family cruise. First day weather was bad and all activities were closed (pools, slides, ropes, everything! My 6 year old grandson got sick and medical on board was not always open and Did Not have children's Tylenol...really? There were 2 small pools and not enough deck chairs....the six of us had to share 1 deck chair. This ship holds 3300 passengers but ship's amenities cannot accommodate them! Drinks packages,which were extra $ couldn't be used until the next day when we were in international waters. We were supposed to have the 2nd seating for dinner but upon arrival found that we had to have a reservation. Bar service was very slow. Food lines were slow, especially the pizza line...and it was hard to find a table to sit. I was looking forward to lobster and steak...but sadly this would have been more money, it wasn't included. There was a big fight that broke out with 20-30 people throwing deck chairs...there was another altercation among 3-4 men, luckily it didn't end in fist fighting. On disembarkation, the police boarded.....not what you expect! This ship is touted as the Fun Ships, but it was too darn crowded and Nothing about it was fun! Needless to say, my family will never cruise again.....I may, but definitely not on Carnival! Read Less
Sail Date June 2019
This was my first cruise experience. My coworkers tell me to try again, but I just can't. It was an extremely rocky ride...so I struggled. It did smell like sewage the whole time. The other guests on the cruise were rude to the ... Read More
This was my first cruise experience. My coworkers tell me to try again, but I just can't. It was an extremely rocky ride...so I struggled. It did smell like sewage the whole time. The other guests on the cruise were rude to the workers and were beyond overwhelming. There was a fight in the eating area...which was absolutely absurd. The families on the cruise let their children run around and food was everywhere. A woman literally barged into the drink line and put her personal water container on the lip of the water to refill it for ten minutes. It was like eating at Golden Corral the whole time. I became extremely sick and spent the night in bed and going to the bathroom. I did take medicine for sea sickness...but it might have been a combination of the food, sugary alcohol drinks, rocking of the ship and the sewage smell. Leaving the ship was a nightmare. We were stuck with a 1000 other people in stairways and people started fighting. Thank God there was not a major catastrophe!! The police did board the ship in New York and take the people that were fighting. The staff were exceptional and kind. I felt so bad that they had to put up with the other guests. I would NEVER work on a cruise line. God bless them all!!! The entertainment was phenomenal, and it definitely helped me get through the weekend. There were multiple family reunions on the ship....so if I ever thought of going on one again....it would not be one with large family reunions. It was a family reunion ship where I was related to nobody and did not want to be there!!! Read Less
Sail Date June 2019
I chose this cruise because it spent 3 nites in Bermuda. after final payment was made cruise changed from staying in port, to leaving at nite and coming back in the morning. my wife and I decided to check into a hotel for the three ... Read More
I chose this cruise because it spent 3 nites in Bermuda. after final payment was made cruise changed from staying in port, to leaving at nite and coming back in the morning. my wife and I decided to check into a hotel for the three nites, whiched saved the vacation. now, about the ship. on boarding, the sewer smell was so bad and the stale cigarette smoke was awful. food on the ship was ok, but nothing formal.. you eat, you don't dine. service on the ship is marginal at best. no more free room service, no more having your room cleaned two times a day. however, they do let you choose morning or nite service. the ship is rusty and in my honest opinion, carnival needs to sell it or scrap it. furthermore they should probably do that to all of their fantasy class ships. if you are booked on the ecstasy, I would consider changing ships, if not, you were warned. I will book on carnival again, but not on fantasy class ship. no how no way!! Read Less
Sail Date November 2018
I chose this cruise for the time that was allotted to staying in Bermuda. It was changed and we were cheated time on the island. The only reason I booked the cruise was for the time I was told we would be there which was changed and I do ... Read More
I chose this cruise for the time that was allotted to staying in Bermuda. It was changed and we were cheated time on the island. The only reason I booked the cruise was for the time I was told we would be there which was changed and I do not know why. We had a balcony room. The first night something sweeked all night. I reported it woke up the next morning it was still sweeking. Told the cabin staff person he went and found it. It was a door left ajar. The next night the people in the cabin had a huge argument at 4 in the morning which last for an hour and half. One evening the room smelled so bad that I literately thought I was going to lose my dinner. We were in a cabin in which the room attendant never put up the bunk beds so we literally had one chair and one stool for four people. I had to move my bed to the middle of the floor at night because I thought if it as a jail cell. (Not that I know what that really feels like). I am a gold member so this was not my first cruise, but may be my last on Carnival. I am going to file a complaint. No one on our bus going back to parking lot said they wanted to return when asked by the bus driver. This ship needs to be docked and Carnival needs to refund passengers money for this cruise!!!!! Read Less
Sail Date November 2018
This cruise was supposed to be 3 days docked in Bermuda. It was the entire reason we booked this cruise in the first place so we could take our time on the island. The itinerary was consistently changing and eventually we ended up with one ... Read More
This cruise was supposed to be 3 days docked in Bermuda. It was the entire reason we booked this cruise in the first place so we could take our time on the island. The itinerary was consistently changing and eventually we ended up with one full day and 2 extremely short partial days. My wife and I ended up spending more money on excursions and having less time to actually enjoy the island (like we originally paid for) No one on the crew really even acknowledged our concerns or offered "anything at all" to try to make it better. I would think it was maybe just my personal thoughts alone, however, virtually every other passenger I came in contact with was complaining about the same thing. I have been on 6 Carnival cruises in the last several years. I generally don't bargain shop for cruises... I see a cruise I like and I book it. Carnival has been my go-to in the past, however this last experience has caused me to start looking elsewhere for future cruises. The sad part is, that for the most part the crew was as expected... the food was as expected.... the entertainment was as expected but the fact that the itinerary was drastically changed.... and then.... there were no apologies from the crew, nor was there really any acknowledgement that this may negatively impact peoples vacations. Its as if everyone tried to sweep it under the rug. That's the part I have the biggest issue with. It has caused me to lose faith in Carnival. Sadly, my 5 previous cruises were great, but this last cruise will most likely be my last with Carnival. Read Less
Sail Date November 2018
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 ... Read More
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 degrees; food was terrible all 8 days. Any warm food got super cold quick. Trash. If you love salads, this was your cruise. If you like mashed potatoes, this was not your cruise. Mashed potatoes, one day for lunch. Otherwise rice and rebaked, baked potatoes. Black wrinkled skins and old potatoes. Tasted terrible. How about this. Turkey leg carving for lunch, the rest of the turkey for dinner. Veal parm. For lunch then warmed up for dinner. All the hot food. Warm at best. Lunch buffet. Always 30-40 tables always needed cleaning off while many were needing tables to eat at. Super short on help. Cutting down I would think. Bloody carved meat. Disgusting. Steak, super tough. Out of the entire 8 days. Two deserts were very good. Otherwise, none of them had any taste to them at all. Totally bland. Sause to put on a desert. Strawberry was a thin liquid with no taste. If there was soup that you may have liked. Saying that because they mixed up a lot of left overs and made soup. It was hot. The rolls were not much bigger than the butter tab. One day nice soft rolls, the next day harder and third day dark brown crispy hard reheat. The shows were average. One was totally boring. Fish and chips one afternoon. They want you to buy it. Chicken twice a day every day. Bingo was a joke. $500 dollar bingo. First game $100 second $150 third $250 that is there $500 dollar bingo. Now, almost all of the time more than one winner. Most received $50 if you won. Reason a lot of winners had to split it. The lowest they would give you was $50. Bingo card single $20, double $30, triple $40. So if you bought the $40 and won. You ar a big $10 dollar winner. A few hundred were playing and that is all carnival could offer. Disgusting! No electronic pads to get either. All dobber playing cards. The state room was fine. Like usual and our room steward was very nice as usual. Now how about this. I always do this. Every time I play a slot machine. I charge $100 to my account. Win or loose. Next machine I charge another $100. I can always look at the invoice and see how many games I played. This time, at cash out, I was accused of money laundering. Yes, money laundering. This was the very first time it happened to me. They would not give me my money. I was forced to take the cash out money and pay off my bill. The bill was all on my charge card. Talk about embarrassed. Yes, treated like a criminal. Our next Carnival cruise is on the Magic for Halloween 2019. Six cruises for 2019. Carnival, thank God, is only one of them. One last thing, the morning we were leaving, the Carnival channel on the TV had the time wrong by an hour. It was 6:30AM and it said $5:30 AM WE went back to bed. Then after leaving the room. We find out the correct time. Well, I could go on and on. Carnival is sinking fast. Celebrity and RCCL is blowing them out of the water for sure. Did you know that your points on carnival and Princess are not recognized together. RCCL and Celebrity, they are. The first cruise we took on Celebrity we were treated the same as going on an RCCL cruise ship. Priority. Nice! Happy Crusing! Stay off of Carnival ships. Forgot one thing. This must have been a cruise for the extremely old and the disabled. More electric scooters everywhere and always parked in the way. Read Less
Sail Date October 2018
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to ... Read More
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to have no expectations whatsoever, and just relax and see the island. But this cruise was something else. To start, embarkation was ok, we came on time, went straight to the cabin and were shocked by the dilapidated state of the furniture and accessories, the shades were broken, the couch is stained, the window and door to the balcony so dirty you could not see through it. So I cleaned the room, the doors, the windows, the bathroom, but I still did not sit on that couch for the duration of the cruise, and tried to stay away from all surfaces. One day when mirrors were fogged, when we had the balcony door open, I saw all kind of had prints on every mirror in the room – must be a year at least of prints. We found discarded items from previous passengers, pill boxes under the bed. The same is true for every room and hall on this ship – it is dirty. Both my husband and I had terrible allergy attacks in the dirty cabin, and had to take antihistamine pills every day and buy more in Bermuda. Steward could not care less, I asked him to bring me a rope, it took a day, and when he did, it smelled of mold. One day the towels he changed were stained and torn. The drill was next, it started around 3 pm, standing in line for an hour in FL heat on the deck waiting for the drill. Captain did not wait until the end of the drill and started moving before it was over. So we were not able to have a going away party or see the shore from the top floor. This was just an opening act of the cruise where nothing was done on time. The crew behaved like it was their first cruise and they had no idea what to do and how the clock works. Captain’s toast was delayed by hour and a half without explanation or announcement. It was scheduled for 7 pm did not happen until 8:30; balloon drop scheduled for 9:15 was done at 9 instead when people were at dinner, and so on and so forth. There are no public places on this ship where you can just sit, relax, listen to music, the smoke is everywhere. The only through deck on the ship (deck 5) has a casino in the middle, the smoke is standing there, you cannot breath, and you cannot avoid going through there 10 times a day. Entertainment is nonexistent at best, and horrible the rest of the time. We could not find a thing to do on the ship for 8 days, tried to find any dance music, but all they have are terrible Cuban and calypso music on promenade, even when they played something tolerable, you cannot dance or stay there because of the smoke from the casino. So-called punch liners with their bodily function humor are tacky and not entertaining. Violinists on deck 3 were not told to stop playing when cruise director or captain is speaking, they would play louder so no one could hear the announcements. Singers and dancers are the worst I have seen in my over 30 cruises, 3rd rated Las Vegas strip club has better dancers that the once on the ship. The singing crew - wow - they should not be allowed to sing. In over 30 cruises that we took, we maybe missed 2 shows; this time we skipped 2 shows on purpose and left after 10 minutes of the other 2 shows - impossible intolerable cruelty on passengers to endure the screaming and screeching from the stage. The TV in the room is from the 19th century, no movies on demand, not even pay per view. Store selection is poor. This is the first cruise ever and the first trip abroad that we did not buy anything in the gift shops and did not bring any liquor back with us. The booze, watches, jewelry on the ship was more expensive than in regular US stores – first time ever. Everyone on the ship seems unhappy, crew is complaining all the time on long hours and being tired. Everyone is talking about when their contract ends and they go home. Very depressing. Now, the food. Food was terrible everywhere, no one cleans the tables at the buffet, and when they do, you have to clean them over again. I do not eat pizza, burgers, Mexican food, or any other junk, so I cannot rate these joints on board. But there was no food after 9:30 anywhere, no late night buffet, no deserts, no snack, no cookie, no ice cream ( I do not eat the chemical stuff they put into soft serve machines, would not consider it food). There is a coffee shop on board, so you can have coffee at least during the day because the cafeteria coffee is undrinkable. Buffet did not have any fresh choices, no berries, no fresh deserts, no good deserts either anywhere in 8 days. Terrible breakfast, to order cooks were out of pepper, tomatoes, mushrooms for omelets all the time. There would be a line of 10-12 people and he is making one omelet at a time on one skillet while 3 other people are standing nearby talking. Not once there was lox, white fish, herring, smoked fish served. No shrimps, no seafood for lunch or dinner at the buffet. I have not had anything tasty in 8 days, every time you go and eat, you think – why did I eat that? And how can I get it out of me fast? The second night was formal, so there was lobster at the restaurant; it was spoiled, I had stomach aches all night and the next day. Soups were terrible everywhere, how hard is it to have a consommé or chicken noodle soup? No vegetables were ever served anywhere but one day for lunch they had grilled zucchini and squash. In the restaurant when I asked to have vegetables, I would get 1 piece of broccoli or potatoes. We have noticed before that when chief is from India, the food is terrible, both in quality and choices. This was certainly true on this ship. On the last day at sea they decided to wash balconies - they wasted our last day on that and just spread the dirt all over. I can go over every day and every detail and cannot name one good thing from this cruise. This was our last cruise on carnival, it was terrible, and I never want to repeat it. Read Less
Sail Date October 2018
I was excited to travel from New York to Bermuda on this new ship but it was not an experience that I would recommend. I would not recommend traveling with Carnival or taking this particular ship. If you do, bring your patience, there will ... Read More
I was excited to travel from New York to Bermuda on this new ship but it was not an experience that I would recommend. I would not recommend traveling with Carnival or taking this particular ship. If you do, bring your patience, there will be a lot of waiting and subpar service. I was disappointed from the check in line. It took over an hour to get through the check in (maybe if you get there earlier you will wait less. Idk). After the check-in, the trip was an endless experience of waiting for elevators, a seat at breakfast in the Lido Marketplace, a lounge chair at the pool side movie, a cabana in the adult-only resort, everything! It was just lots of people and slow service (waiting 20 minutes to order a drink at the bar). Additionally, the service was bad and awkward. We did dine on your own time dining, the dining room was on one floor but the reservation spot was two floors up and around a corner (did I mention the slow elevators). The app did help with this but we used the app several days and we would get to the dining room (on-time) and they had reassigned our table, tried to sit us at tables that were already seated, and we waited 10 or more minutes once seated for service. One night, they told that they just sat two large parties and would have to wait a while for bread and water. The hostess was rude, unapologetic, and often acted distracted. Once seated, we waited a long time and the food was not good. We tried almost all the restaurants, Guys Burger Joint was by far the best (and free). The Seafood spot had a long line and did not have all the items on the menu. The pizza was also very good (20+ minute wait in the line). We stayed in the Family Harbor area, the lounge was also packed always (no seats, plates, silverware available). The scheduled food service in that lounge was inconsistent. One day, they did not bother to put food in the lounge at all. We ordered room service and the wait time was incredible 1.5 hours once and 45 minutes the other time (Our 2 year old was on a PBJ binge and without being able to access the family lounge -- room service became the only other place). We had massages in the spa. We waited 30 minutes past our appointment time to be seen (paid over $300) but later that day they gave us a $50 gift card that we could not use on the previous service. So, I recommend waiting until the end of the cruise to book any spa services in case they give any discounts later in the cruise. Finally, we pre-paid for the PixelMax before sailing and I have a $644 charge for pictures that I need to call and dispute. Not the vacation that I imagined. Two things worked well, Camp Ocean and our room stewart was good. Read Less
Sail Date June 2018
Horrible cruise and ship!!! Our room on deck 1 had a fishy smell, and our intercom in our room did not work so when the cruise host came on to give the cruisers daily info we could hear any of it. The high tech elevators leave you waiting ... Read More
Horrible cruise and ship!!! Our room on deck 1 had a fishy smell, and our intercom in our room did not work so when the cruise host came on to give the cruisers daily info we could hear any of it. The high tech elevators leave you waiting for 10 to 15 minutes on most occasions. Don’t even think about getting a taco, burrito, or taco bowl unless you have an hour to wait in line. Think you want a pizza well carnival had one employee forming dough, making the pizzas, baking the pizzas and waiting on cruisers, so the wait for pizza is at least 45 minutes. On the lido deck in the buffet area it is like an ice skating rink walking. Peoples feet sliding out from under them. Almost slipped and fell many times. Reported to staff and was told they were aware of it. At breakfast water was dripping from the ceiling in the seating area in the buffet and had to move tables twice and seen many other families moving there seats as well. Was told it was condensation!!! And for the wow factor of a new cruise ship the atrium (lobby) area looked unfinished with white plastic looking stone walls. Not impressed at all and will think twice before cruising with Carnival again!!!! Read Less
Sail Date June 2018
The ship was overcrowded and understaffed. The food was cold all the time. The food in the buffet was mediocre. You couldn't find a seat in the buffet because it took the waiters a while to clean the tables. There were ... Read More
The ship was overcrowded and understaffed. The food was cold all the time. The food in the buffet was mediocre. You couldn't find a seat in the buffet because it took the waiters a while to clean the tables. There were lines everywhere in the ship for food. There were only two choices which opened late and closed early. Guys burger and the taco place opened at 12pm and closed at 6pm. The cabin with the balcony was too small. The bathroom looked rusty even though it was a new ship. God forbid you try to order room service after 10pm. There are too many extra charges and the cruise is not cheap. The boarding was extremely unconformable (there were 6 elevator banks working to board 5,000 people with luggages) It took everyone an hour to leave the ship on the day we docked in Bermuda (The ship was not cleared). An hour wasted waiting to leave the ship. My kids did not want to stay in the kids camp because they said the staff didn't want to do any activities. It took an entire day to clean the pool after someone threw up. There was a huge line everyday for the pizza. The main dining room had an amazing staff but the food was horrible and tasteless. I have done other cruise lines and I wouldn’t do it again or recommend it to anyone who wants to enjoy relax in a cruise. Thank God for the good weather. It was sunny and warm. Read Less
Sail Date May 2018
This ship needs a complete overhaul. Bright work worn and battered. Upholstry throughout tattered and/or stained. Food not acceptable; lacked taste, although presentation good. Service insufficient. Wait staff good but slow. Bar ... Read More
This ship needs a complete overhaul. Bright work worn and battered. Upholstry throughout tattered and/or stained. Food not acceptable; lacked taste, although presentation good. Service insufficient. Wait staff good but slow. Bar tenders for the most part good but some down right unpleasant. Appears the number of wait staff was kept below required for the number of passingers. Save money at the expense of the customer. Entertainment is subpar. Some of the dancers were good but the troupe was not. The comedy club was decent in the PG portion but VERY short duration. Of our party of six people three suffered gastric distress. Food??? All seafood was poorly done and appeared to have been frozen, thawed and refrozen. The hours of operation were less that expected at all stations. You could only get certain drinks at certain bars and they were all over priced. This is our sixth cruise but the first on Carnival. It will be our last on Carnival! Read Less
Sail Date April 2018
We choose this cruise because some dear friends of ours were renewing their vows for their 25th anniversary. This was the worse Carnival experience ever! The shower curtain was too short and water flooded the bathroom floor every time we ... Read More
We choose this cruise because some dear friends of ours were renewing their vows for their 25th anniversary. This was the worse Carnival experience ever! The shower curtain was too short and water flooded the bathroom floor every time we showered. Consequently, we had to request extra towels to place on the floor to absorb the water. We pre-ordered a case of water and did not receive it until the night of the second sail day after calling to complain 3 times and once again at Guest Services. The cabin steward did not make any animal shaped towels until I approached him and REQUESTED one. (Day 3). I realized a bottle of Dolce & Gabbana Light Blue Eau De Toilette was missing from my cabin the morning of debarkment. Because we were exiting the vessel, I did not contact security, but called Carnival to express my concern. I was told by the representative that "Carnival is not responsible for any lost or missing items as per their contract." I asked the representative if that meant that any Carnival employee could enter a cabin and remove items with no recourse. She replied, " We certainly will investigate the allegations; however, Carnival is not responsible for any missing or lost items as per our contract." I AM SO DISAPPOINTED WITH CARNIVAL SUNSHINE! We will be using another cruise line for our upcoming family reunion. Read Less
Sail Date August 2017
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