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230 Carnival Bermuda Cruise Reviews

I choose this cruise because it was a new ship, it was affordable, only a 25 min. ride from my home, and a short cruise that could accommodate my daughter's work schedule. I am in my 60's and my daughter is in her 20's. I ... Read More
I choose this cruise because it was a new ship, it was affordable, only a 25 min. ride from my home, and a short cruise that could accommodate my daughter's work schedule. I am in my 60's and my daughter is in her 20's. I have been on over twenty cruises on various cruise lines. My daughter and I throughly enjoyed this cruise. Although I have been on Carnival ships before, my daughter had never been on a Carnival ship although she has experienced other cruise lines. The organization of the ship was easy to navigate and we quickly knew how to get around. The decore was so nice and hotel like, and reminded me of other cruise lines I had been on. The ship was one of the cleanest I have ever seen. The food was absolutely delicious, hot foods were always hot and cold foods were always cold. The menus were different each day with wonderful offerings. Although both my daughter and I are small women we are foodies, and prefer not to eat at all if food is not good. We had Our Time Dining and it was easy to get a table quickly although we had to wait a little bit on lobster night. We always had a table for two, we loved that. The dining room looks like a restaurant not at all like a massive dining hall. We never ate at the extra payment dining rooms. All staff we encountered were pleasant and helpful. Staff was always ready to answer questions even though it may have not been their department. Our cabin steward was great and always made sure we had clean towels and a towel animal. We had an interior cabin and it had plenty of storage, the size of the cabin was exactly what we expected. The bathroom was a good size, but I wish there had been a sliding door for the shower instead of a shower curtain. The bed and the bedding were delightful and I had a good night's sleep each night. Entertainment was fun. During the day the usual silly and fun activities were offered, like the hairy chest contest, the love and marriage game, trivia, zumba and many other daytime activities. The pool deck always had lots of people, and activities. It was nice that there were several eateries around the pool deck. Of course there was a casino, which was small and bingo was constantly offered. The casino was extremely smoky at night and somewhat smoky during the day. Since I am a non smoker I spent little time in the casino. Night activities were great. There were two comedians. They both did general comedy and evening comedy for adults only. We only saw the adults only shows, we laughed a lot. One comedian was a guy in his 40's and the other was a women in her mid 60's, both were just hilarious, the comedy room was full during their performances. The pools were very small and full of children, so we did not venture into the pools and neither did most other adults. However, the Serenity area for adults was wonderful with cabanas, lounge chairs, two jacuzzis, a few tables, a bar and a salad bar. It was a wonderful retreat, but you needed to get there early to obtain a spot. They have towels there also, they were so lush that I purchased one to use when I go on other vacations. Our only port was Bermuda, since we both have been there several times, we just went to the little beach at the port and we visited the glass place. So we did not go on excursions. The beach was nice and clean and quiet, we enjoyed it. Nighttime entertainment was great. There was all kinds of wonderful live music all over the ship, I loved the violinist, and all other music I heard. There was a fun nightclub with good music for dancing. The professional dancers and singers at the shows did a great job, but there were no aerialist as I have seen on other ships. I would absolutely travel on this ship again and I plan to tell all of my friends and family how much fun we had. We had so much fun that we did not want to sleep to late or go to bed to early. The other passengers were also a joy. We met and talked to several nice people. Also there weren't as many children as I thought there would be, but most of the children I saw were quiet and well behaved. I did not see any loud and rowdy adults, nor teens. There were people of all ages on the ship but there did not seem to be lots of people in their 20's. There were some families with children and many without. The ship never felt crowded even though there were over 4,000 people. We will most likely go on the Horizon again or some other Carnival ship next year. Read Less
Sail Date June 2018
My 2 sisters and I decided to take my mom on a cruise. We decide to get a nice suite. Not only was there no wheel chair elevators for disabled people, but the lines for the Buffet was insane! The line to get onto the boat took over 35 ... Read More
My 2 sisters and I decided to take my mom on a cruise. We decide to get a nice suite. Not only was there no wheel chair elevators for disabled people, but the lines for the Buffet was insane! The line to get onto the boat took over 35 minutes due to rude people not allowing a disabled lady in a wheel chair go first. Then the 10th floor buffet was gross! Lines that took way over 45 minutes. Also to get to the buffet the floors around the pools were so slick and wet we couldn't chance one of us pushing my mother to fall! Someone is seriously going to get injured. As to the restaurants thankfully they were delicious. Liked the steak house very much. The one thing I had was a great time laughing. ONLY THING. Way too crowed. 5000 people on one ship. UM no. And to have no wheel chair elevator is not smart! And they don't just have where you push the floor you want to be on. Nope. They make you wait and advise when that elevator will be ready. Again by this time rude ignorant people jump in front of my mother in a wheelchair. Lastly being on a floor with a suite, we had our own bar and pool. Loved that. BUT.....the pool was only for us till 7pm. Then it was open to the entire boat. I didn't spend thousands of dollars for rude ignorant people to be allowed on our floor's pool! Oh and best part? There was a bachelor party on this floor. LOUD, RUDE, AND didn't want to go back to the suite pool as all the guys were drunk the entire time. Shocked no one kicked them back to their suite. Would I go back? Nope. For the amount of money I spent I could of went to Ireland. Waste of money. Don't do it. Read Less
Sail Date June 2018
We were very excited to be a part of the first US trip the cruise was going to take after it just arrived in the US a few days before we departed. This was my son's first cruise as we waited until he was five before taking him on ... Read More
We were very excited to be a part of the first US trip the cruise was going to take after it just arrived in the US a few days before we departed. This was my son's first cruise as we waited until he was five before taking him on one. Getting on the boat was effortless. We were able to get to our stateroom before 1:00pm, which was great! The stateroom was extremely clean. The first "hiccup" we ran into on the boat was during the Muster Station drill. Not the fault of Carnival at all, but many cruisers decided to try to skip the Muster Drill. It took the staff quite a while to remove all the people in the swimming pools and bars to get to the drill. We waited nearly an hour before being dismissed from our meeting place. Your "sail and sign" card is scanned so the crew know you are skipping it. The kids, including my son had a hard time with this. In our previous cruises, the drill took maybe 15 minutes tops. Again, nothing to do with Carnival, but it is frustrating when other cruisers are selfish and hold up everybody. It quickly became evident that the bar staff was in need of additional help. We purchased the "bottomless bubbles" package before sailing and purchased cocktails on the sail and sign card. Waiting 10-15 minutes at the bar for a soda was a common trend throughout the cruise, sometimes even longer. At one point at the "Tides Bar" in the middle of the day, there was only one bartender working to make drinks for a full bar and for servers walking the decks taking drink orders. The drinks were great, but expect a long wait at Lido deck bars. The same wait applied for the food on the Lido Deck. The buffet had variations of the same food basically the entire cruise, so the other included food venues were popular. We waited on average 10-15 minutes on line to get a burger from Guys Burger Joint and the same for the BlueIguana Cantina on sea days. The pizza place was hit or miss with waiting. Sometimes there was no line at all, other times it would take 25 minutes to just order a pizza. Part of the problem was some cruisers were ordering multiple pizzas, and people they were cruising with would have them order pizzas for them too. The pizza tasted absolutely great though! The crew at the eateries worked as hard as they could to keep up with the demand though. The Seafood Restaurant was very decent, but again long waits. We ordered Fish and Chips. (they were out of a lot of the market price items on the second day of the cruise because this place was so popular...) He gave us a pager and proceeded to take another 4 or 5 peoples orders. They fry the food in batches to keep everything fresh. After about a 10 minute wait, the pager went off. The fish and chips was one of the best we have ever had. We did not try the other non-included eateries. One thing that I think Carnival could do better on is having staff keep a better eye on the pools. The day of embarkation the mid-ship pool was completely packed. We decided to wait until the first sea day to use them. We went in the aft "tides" pool in the morning. Our son loved it! Around lunch of the 2nd day of the cruise, we noticed the water in the mid-ship pool getting quite dirty. Soon after the pool was closed, netted, and taped off. It was subsequently drained. The aft pool then became the only working pool and that started getting dirty fast. We did not use the pool anymore after that. At one point in time there were about 15 people in the tides spa. (just in one of the two) There was even a couple having "relations" in the spa. Absolutely gross, considering how many other people were using it. Overall, we did enjoy the cruise! As expected, there are a few issues that need to be worked out because this was the first cruise for the ship out of the US. There were some great aspects of this cruise. The ship was clean, the crew was professional. Most everything ran orderly. The entertainment that was offered was decent too. Some staff members stood out well above others. Ruel who took care of our stateroom was awesome, as was Daniella who was bar tending up on the Tides Bar. She was able to keep her cool even as many cruisers were mad due to the long wait times. She was turning out drinks fast too, but one person cannot tend a fully packed bar with people each ordering multiple drinks. The bartenders were also making drinks for the bar servers who were walking the decks taking orders. Although we did not use Carnival's Camp Ocean, a few staff members who worked there stopped us to introduce themselves and tell us a little about it. Our son is autistic, so we were not sure of the environment and how he would react. More than one staff member took the time to say hi to my son and made him feel welcome. On our next cruise, we will definitely look into Camp Ocean. The food was consistent and and tasted great! The lines were long, but I suspect as the ship takes more and more passengers, the less waiting the lines would be. The elevators were not really as useful as marketed. The idea is great, but when there are a lot of people at once trying to get to the same floor, it because a hassle. This was amplified if you had a stroller or mobility issues. The problem is you would make a floor selection and would be assigned a car. So you get on line for that car and when it comes it fills up before you could get in. So you hit the floor you want to go to again, and get assigned a different car, but there are already people on line for that car. Situation repeats itself until a stroller, wheelchair, or other mobility device can fit in with other cruisers. The only other "negative" I had is we were unable to drink enough soda to actually pay for the all you can drink plans. It got tiring waiting up to 10-15 minutes every time you wanted a soda. I would not hesitate booking another cruise on the Carnival Horizon. In fact, we are looking at booking a repeat of this cruise in the fall of this year. On a side note, if you plan to go to Horseshoe Bay, I recommend the Carnival Transfer. We were going to take a shuttle bus at the recommendation of a friend. We were one of the first off the ship and waited over 45 minutes for shuttles that never showed up. The waiting became too much for a 5 year old to handle, so we walked to the snorkel park across from the cruise ship docks. That turned out to be a lot of fun. Read Less
Sail Date May 2018
I consider myself a seasoned cruiser (10th cruise) and I have traveled on Carnival 4 times in total. I also consider myself to be tolerant and fair when I give reviews, understanding all it takes to run an operation like a cruise ship. ... Read More
I consider myself a seasoned cruiser (10th cruise) and I have traveled on Carnival 4 times in total. I also consider myself to be tolerant and fair when I give reviews, understanding all it takes to run an operation like a cruise ship. However, I can say that I was disappointed on the Horizon and felt that the organization of staff and the events were not well executed. FOOD: As a new ship, the Guys BBQ Smokehouse was a nice addition to the boat. They offer a pretty yummy southern style buffet featuring all the favorites: smoked brisket, sausage, smoked turkey collard greens, mac and cheese, beans and more. Warning: If you have ever had the famous "trash can nachos" that other Guy Fieri locations offer (like at Foxwoods) then beware that the ones on the boat come in a "trash can" comparable in size to a large tuna can! The Bloody Mary's were a disappointment, as they didn't have that much sought after pungent taste that relatively few places get right. The smoked Watermelon margarita was unique (albeit a bit too sweet so ask for less sweet) and the Pecan Pie was the only thing truly worth the price. The Seafood Shack: Horribly understaffed! Both times I tried to get food there, I waited almost 30 minutes just to order despite being the 1-4th person on the line! The steamed crab legs were good, and the snapper looked yummy, but IDK if it was worth the steep price of $20 for the crab legs. Guys Burgers, Burritos, Japanese restaurants: all were good and the same as on the other boats. Nothing different or unique here. Meridian Dining Room: So here is where there was a huge, discernable difference from ship to ship. On my last cruise, on the Sunshine, we had some really great meals and the dining staff were fantastic and fun. The only good meal I had was the first night on the Port of Call menu (the brisket) and the second night, the lobster was free. After that, the choices became less and less and on the last night, the dessert menu only had one option (Baked Alaska) that was different than the other nights. The food was mediocre. The staff were polite, but aloof and not as much fun as the last ship. In fact, I found most of the staff on this ship to be less warm, and inviting than the other ships in general. I also found that unless you ate MEAT and A LOT of it, there wasn't much to choose from (except pasta, of course) Lido Deck Buffet: Horrible! The food was almost unedible on this ship and the variety of food was fried and disgusting. The carving station was only at lunch one time when I was there (the first day) and the salad bar had virtually 3 things besides lettuce (beets, soggy potato salad, and coleslaw) The "fresh Mozzarella' was soggy, pungent and flavorless. The green apples which help with sea sickness were impossible to locate and not at the fruit station where they should be. With all of the serving stations at this buffet, they could easily offer better choices. * The lack of staffing also showed itself at the pizza counter. It was painful trying to get a pizza! The Shops: For a new ship, the shops were surprisingly bland, and the jewelry wasn't as dazzling as it was on other ships. The shopping events were terrible, getting rid of all their "crap" and nothing that you couldn't find on shore at Bloomingdales. I came WANTING to spend money, and left with nothing. The brands went from Nine West quality to Kate Spade and overpriced. Entertainment: Cruise director Mike was just ok. There was no live DJ's on the sun deck and the sound system was terrible! You couldn't hear anything they were saying on the loudspeakers. The musical reviews were good, the IMAX theater was great, and the Thrill theater was the best out of all of them. Casino is the same as any other, and the only place that had the best dancing and music is the Havana Club. The White party stunk, it wasn't outside and it was held in the Atrium (compared to the best White Party on the Norweigian Breakaway) The boat felt crowded. The elevators are automated on this ship, and took a long time to come. Best part of the trip was the debarkation (seriously) we were on the 2nd floor and they literally opened the doors and we walked out with no one in front of us or behind us. Took like one minute! Bring your bags off with you! In the end, I felt the Pride and the Sunshine were much better boats and less money! Read Less
Sail Date May 2018
I have been on over 8 cruises with Royal, Norwegian, Disney and Carnival lines but by far this cruise has been my most unpleasant. I thought this ship being brand new would be great. Unfortunately it was not. It is a bigger ship but ... Read More
I have been on over 8 cruises with Royal, Norwegian, Disney and Carnival lines but by far this cruise has been my most unpleasant. I thought this ship being brand new would be great. Unfortunately it was not. It is a bigger ship but the shops, cafe's, and theater's are small. Not large enough to accommodate the guest on board. They had more cabins than entertainment facilities. There was always a wait for the activities from 30 to 60 minute wail. Very frustrating. They did offer diversity of activities but because the space for the activities were small only 2 to 4 persons at a time can use the activity. Hense the 30 to 60 minute wait for the activity. The food was mediocre nothing to write home about. Dinning room selection was a minimal and not a variety. Same items practically every night. More selection were at the buffet than at the sit down dinner. Cabins are a nice size. Larger than other inside cabins I've occupied. Cabin attendants were great. Dinning room waiters not so. Always a long wait to receive dinner you ordered. I do recommend if you do choose to cruise on this ship with family book your cabin on the 2nd deck. The Harbor View cabins. The accessibility to the Harbor View Lounge strictly for the Harbor View cabins was very accommodating. No need to run up to deck ten for an ice cream cone or juice and water all in the lounge. Overall I would not sail on the Horizon again. Had a better time on the Liberty and better food. Read Less
Sail Date May 2018
disembarked 5/28/2018 in NY 1st the positives, our balcony stateroom was clean & stewart kept it clean thoughout our cruise, the food was good and wait staff were good, The temperature on the majority of the boat was extremely hot my 8 ... Read More
disembarked 5/28/2018 in NY 1st the positives, our balcony stateroom was clean & stewart kept it clean thoughout our cruise, the food was good and wait staff were good, The temperature on the majority of the boat was extremely hot my 8 year old (special needs) and I were sick from the temperature on the boat,(not sea sick very calm seas) we had to move our table for dinner 3 times, our stateroom was hot, stuffy and humid our cloths were damp in the closet from the humidity. Trying to sleep we were dripping with sweat. complained to guest services (that don't answer the phone) on deck 3 you must wait on long lines every time. finally 3 days later a lady was sent up to take a temperature reading of 75 degrees, I was told "she would tell someone" that was it never heard back from them. the movie theatre was dirty and gross. Camp ocean for kids seemed like a great idea however they have no way to contact you, Oh wait they do they can give you a cell phone (they won't tell you that) while at guest services trying to get a wine opener for 3 days they told us to ask camp ocean for a cell phone, I went back to camp ocean and asked for a cell phone they refused to give me one. The water park is great in theory, an employee stands on the top entrance and send people down the slide that employee cannot see the exit of the tubes and relies on another employee who always seemed to be busy talking to a 3rd employee who was on break. very slow process. The arcade was ok (small) it was about 90 degrees inside. The dodgeball, volleyball and basketball tournaments are only for 18+, non for younger kids, all of the attractions are under staffed very long waits sometimes well over an hour. On many occasions a large party travel the elevators together and you must travel/wait for the same elevator ( no other option) so you must wait for a second elevator but only after the 1st elevator already left your deck. We walked to every location on the boat the wait for an elevator was to long. My son developed some sort of infection in his throat while on board, while I developed some sort of infection on my foot. today is 5/29/2018. I will not sail with them again, ill stick with royal caribbean from now on. Read Less
Sail Date May 2018
This was a cruise I was very disappointed with. I will keep it short. I have 37 cruises under my belt, 7 with Carnival, and each year, the quality seems to be going down hill, This cruise was clearly better than NCL and RCL. The Bad ... Read More
This was a cruise I was very disappointed with. I will keep it short. I have 37 cruises under my belt, 7 with Carnival, and each year, the quality seems to be going down hill, This cruise was clearly better than NCL and RCL. The Bad The elevators took for "Ever" to come. The technology is really bad that they are using. Carnival should have looked in to queuing theory before they ordered the worst technology known in the 20th century. Queuing Theory has been around for 70 years and they do not use it. The crew, knew nothing. Giving wrong directions, wrong floors etc. They would send you to the other end of the ship, wrong floor, make you very late for a show, The shows, this is where they have cut costs. They are unprofessional, and the theaters are so small, can not fit anywhere half of the 3,900 passengers that are on the ship. Get there very early, or you will not get a seat! The Ship is Dirty, things are missing, holes are everywhere. This should not be the case for a New Ship. The drink plan, you have to wait 10 min between drinks, but the staff does not show up for a long time. So, plan on not being able to get drunk on the drink plan. Your bill will not be correct. Expect double charges on your credit card. Split charges from shops. And holds on your credit card, for which you can not find what the charges are from. CHECK YOUR BILL!!! before you leave the ship!!!! Drinks are not consistent, Some drinks have too little spirit, some are too sweet and some will get you drunk on 1 drink. The décor is clearly on a low budget. Not what I would expect compared to the older ships. Very plane, not the elaborate décor of Carnival ships that I have taken in the past. And clearly not the technology that RCL has implemented. Carnival should take note of the adult activities that RCL offers. ie FlowRider, IFly etc. The activity lines were long, and very slow The comedy was very poor. The comics did not have depth of material. Very amateurish, and their background that they stated was not true. The entrainment was clearly a D-. But get there early, or you will not get a seat. I mean when doors open. The seating is a big miss on this ship. How can they make such a big mistake!!! The Tea, WHY CAN THEY NOT BREW THE TEA? and make it drinkable? Shore Excursions, Just say NO. The Good The food actually was the best compared to RCL,NCL, and Princess. I was presently surprised, and the service was good, for the low passenger to crew ratio. Carnival has really cut back. The server staff was very overworked. The key is to get there very early, so the food is fresh. Make sure you get a burger, taco and pizza on the ship. The best I have ever had on a ship. The BBQ place, well it is over smoked, and I really like heavy smoked food, under seasoned and too lean. The bacon macaroni was notable, and I don't like Mac and cheese and the first time great, the other times, the cheese was granular. Really no complaints about the Cabin. Again, the cabin staff was very over worked, due to short staff. I was surprised, that the curtains and other fixtures showed worn-out with just a new ship. The attendant was very good, about the best I have seen from any ship in the last few years. The cruise director was great on the Cruise. All in all, Carnival has a lot of work to do to live up to their past level of quality. Compared to RCL, NCL and Princess, it was a better experience. But Carnival really badly designed this ship. I prefer the older ships in the fleet, as long as they did not refurbish them to a lower standard then they were. Be prepared to be squeezed for every dollar you have. And if it seems to good to be true, it is not true, even if you are on vacation Read Less
Sail Date May 2018
Was so happy a new ship was coming to NYC! Overall ship A+ Public spaces and décor A+ Cabin A+ Activities A Food B Entertainment B Muster drill D Arrived at NYC terminal for the quickest Carnival check-in ... Read More
Was so happy a new ship was coming to NYC! Overall ship A+ Public spaces and décor A+ Cabin A+ Activities A Food B Entertainment B Muster drill D Arrived at NYC terminal for the quickest Carnival check-in ever—i-padlike devices before you go through Security. (if you’ve cruised on Anthem of the Seas—similar set up to the one at Cape Liberty). We then went to the back area where plat/diamond area was. Shortly after we sat down we were able to board this new ship. Cabin. Lovely and pleasant décor. Love that the coffee table has a shelf for storage. Usual closet/cabinets with safe. Plenty of hangers. Fridge was warm and ended up getting replaced. Nice new bed with very comfy mattresses, pretty linens that have leaf embossing on them. Balcony had 2 chairs (one reclines)and a table. Still in perfect condition. Bathroom good size but please stop using those curtains! Sufficient storage shelves. Toilet is now more like a bucket—no “shelf”. That was the best description I could come up with. Nice soft new towels. Use your key card to power the room. They need to fix balcony doors so they don’t slam shut as it's annoying to feel the bang of these doors. Large tv on wall in front of the bed. It was cute how it said "Welcome [our names]" and then at the end said "Ciao [our names]. You can view your account, several views from cameras (bridge, port, starboard, and aft!) which we liked. Getting to your account was a little tricky with when to choose “OK” vs. the fwd arrow. How it showed our onboard credit was odd. Also, if you have a joint account it shows up inconsistently between the tv and on the Carnival Hub app. We went to GS and it was explained to us well by Jing, but it wasn’t intuitive. I do not like being asked if I want cabin service in the morning or evening. Other cruise lines service twice per day as a given. I would have liked towels refreshed in the evening but felt bad because I figure Carnival has cut staff and given the cabin stewards more cabins to clean. Yet they have not decreased the daily service charge. Guest Services needs to have more staff available when the line gets long. Below us were Havana balcony cabins. Looked nice but I don’t like that everyone can look down on part of your “balcony” and also ahead of you is a glass wall much higher than a balcony wall. We looked in one of the Havana cabins on our deck and the décor is 4-poster bed and what seemed to be larger and bulkier dark furniture. There are “secret” stairways to take you to the Havana bar to the private Havana area, which although very nice, was small. 2 hot tubs and a very small pool. Comfy chairs and loungers and its own bar at the back of Havana club which is open to all guests after 7pm. It is a very nice area. The lobby has this very cool 3 story “funnel” that has various colors and patterns that change. Lobby area is larger than some other Carnival ships we’ve sailed, so that was good. It is a very pretty area. There's also a cool colorful funnel in the casino area. Spa. Listened to some of their treatment options but did not yield to their pressure to buy. Personally, being on a ship is my Bliss (Norwegian stole my term and named a ship after it!) so I don’t need any“youthing” treatments while on a cruise. The spa area was nice with 2 types of steam rooms, 1 dry, and 1 infrared room. Those tile heated lounge things looked cool and the mineral pool looked pristine. Gym looked very good too since everything was new. They offer organized classes—some include in fare, some not. Library is very nice on this ship, with lots of books and games. I wish I remembered to bring my own already-read books to leave onboard. Piano bar looks larger than other ships and is very pretty. Steakhouse is also right in this area, along with Teppanyaki and Bonsai. Alchemy bar too which did not disappoint. Pictures are all done on screens now. You select the pkg and can have them printed or digital. Continuing along this deck toward the stern is Java Café, and the Ocean Plaza, a very nice multi-purpose space. Bar there too where I had an Aperol Spritz or 2 or 3. Outdoor seating and eating spaces are on this deck and are nicely setup. If you’ve been on Norwegian’s newer ships—think the Oceanfront area. Very similar. Launderettes had very nice Speed Queen machines. You use your cruise card for payment. We had your time dining (or whatever Carnival calls it). Checked in on deck 5 mid-ship and both times immediately received our table # and got seated. First time was at the stern and it was very warm, and next time was more forward in the dining room and it was very cold. So dress appropriately for dining—I will bring a wrap or jacket next time just in case. We had lobster as featured one night and It was good although the sizes of the tails varied greatly. Service was a bit slow, but we dinnered with 3 very nice and fun ladies so it was fine. The second time we were given a two top between other two-tops and we were very close together but it was ok. Strip loin was just ok, the short rib was fabulous. Beef lasagna and the spaghetti carbonara were very good. We also had sea day brunch in Meridian, the aft dining room which was where we had dinner. No popovers! The chicken diavolo did not disappoint. I had to have the froot loop french toast too. Drinks (used our free drink coupon) took over 30 minutes and by that time were watered down. Mongolian Grill is now a sit-down restaurant called Ji-Ji above the Lido Marketplace. Included in fare for lunch and upcharge for dinner. You sit down and fill out a paper to select your food and then it gets made for you. I made the mistake of choosing noodles with my long list of veggies, and the bowl that came out was 90% noodles. Next time I will choose veg only. AND it’s under the basketball court and yes we heard basketballs bouncing. Not sure that would be pleasant at a long meal. Didn't try the Italian place but the menu looked good. Pizza. Finally after many long long lines there, on the last sea day they had two people working the stand and made lots of pizzas, so the line built up but then moved quickly as the ready-made pizza was served. There has got to be a better system. I remember when the pizza was ready and there were rarely lines there. Seafood Shack is also at the stern. Sometimes had a line, sometimes not. We tried the lobster roll on Victory and I didn’t wish to bother againpaying for something that was just ok. Lido Marketplace. Buffet is now in two sections. There are islands that all contain bins of the same food on each island. A salad bar is separate, as is the sandwich station (Deli) which was always under-manned and had lines. That moved very slowly. Why do they have those beautiful and tasty chocolate cookies at this station! They should be more easily accessible. Dessert station is separate. Chocolate extravaganza is nothing like it was in past years. The chocolate cakes were good though (at the Lido Marketplace) and rivaled the one you pay $2.25 a slice for at the Java Café. Didn’t eat at Guy’s burger or Blue iguana but why do they close at 6? Guy’s Pig & Anchor was not open embarkation day for lunch, but we ate there the first sea day. It’s set up outside and as a buffet with a line from either side. It was very good food. We found a table outside on one of the little half moons that stick out of the deck. This restaurant/bar had a lot of whisky choices. We did a beer flight which was good, as was their seasonal beer. There was food at the Ocean Plaza area too. Trivia was held here too which is a nice large space. Tea Time was offered on both sea days. I went just to see if they offered any unique or at least different than the Lipton black and Bigelow green tea in the buffet. Nope. Same 2. So I left. I did see cuke sandwiches being served, andalso a cart with desserts on it. Outdoor movie screen had movies, but we didn’t get to any on this short cruise. I love outdoor movies on ships. We rode the Sky Ride and it was fun. There was a line but it moved rather quickly and the ride itself was fun. The wind helped push me along a lot of the time. We went to the Cruise Next location but apparently the Carnival staff did not have it on their schedule, so by the time the person showed up we only got to hear a little before leaving for our next event—a 3D movie. Too bad as I enjoy hearing about new itineraries and ships. She started out w/ talk about their credit card instead of ship info, so we didn’t get to hear much other than which ships are based in which US ports. We went to the Imax theater to see the National Parks 3D. It was $5.50 per person. Excellent film. Showed various films during the trip. Lots of sundecks and attractive seating areas all around the ship. Serenity adults-only area is at the front of the ship and was very nice. Away from the loudness of the pool area. Lots of decks have forward open space, including deck 5 Promenade deck. Loved being outside at the front of the ship. You cannot go all the way around though as Havana pool and private area is at the stern on this deck. Liquid Lounge is attractively decorated but seems small for a ship this size. And the top level was freezing cold. After freezing in seats in the top level at the Welcome Aboard show, we chose lower level seats for the Vintage show which was interesting. The music was very good. Comedy. Seems the thing to do these days is turn on the house lights and wander the audience talking to and picking on people. This happened twice. When it started at the second show we went to, we left. The Disco trivia and party was going on in the lobby at the same time and we should have just gone to that as it was very fun and entertaining. Muster Drill. Carnival please get it together. Longest muster ever and quite disorganized. First piece of advice: look on the back of your cabin door to see where your muster station is. We heard employees being asked and some just didn’t know which muster was where. Fortunately we knew we were on deck 3 Meridian dining room. FunTimes said 3pm so people started assembling, we arrived around 3:15 but it was then 3:30 and nothing was happening yet. I think we started at 3:45, but it was waiting and waiting. Apparently people were not checked in (cruise card get scanned). Carnival, you know who they are so make them attend the make-up one and don’t keep us sitting there for so long. PLEASE work on this. Send employees on other cruise lines like Norwegian and RC and see how expeditious and efficient theirs are 99% of the time. Smoking on balconies. Sigh. Now this is mentioned during muster: “Fire at sea”. . . “no smoking in staterooms or on balconies.” This is not sufficient. At the Welcome Aboard show the CD said 48% were first time Carnival cruisers, so maybe some did not hear this at muster. It was either Norwegian or Royal Caribbean in the last year where the announcer said “let me repeat that” and said no smoking in cabins or balconies again for emphasis. Which is a great idea. But we could not fully enjoy our balcony due to cigarette smoke that happened way more often that I could comfortably tolerate. The last sea day it was constant unfortunately. Although I did leave a note for the cabin steward that there was smoking on balconies nearby, if I could pinpoint where it was coming from I would have reported it to Guest Services. There are cameras everywhere so I’m surprised they don’t notice puffs of smoke from balconies. I do think some people just don’t know smoking is prohibited, but I realize that some do know and do it anyway. Surprised that Carnival doesn’t do more about this considering they had a fire on a balcony from a flicked cigarette on Sunshine in 2016 (on a cruise right before we got on). Other lines take this seriously; on Royal Caribbean you get a notice on your door immediately. People other than me need to speak up if smoke is bothering you while on your balcony; I cannot be the only person who did not enjoy the smoke on this cruise. New elevator system. Ugh. Not working well. You choose your floor from a screen and the screen tells you which elevator to wait at. And wait. And wait. We ended up doing a lot of stairs—which is not a bad thing—but not easy with a cocktail or tea in your hand. Many passengers were quite frustrated by the elevators. Sailing out of NYC port is always great as the ride down the Hudson is lovely. Platinum gift was headphones. Bermuda is beautiful and the water was so calm it was shiny. We seemed to do a very slow 180 degree turn to dock. This was the first time Horizon was porting there. Tug “Faithful” was standing by to assist. I don’t know where her sister “Powerful” was. (those who’ve been to Bermuda know these are the 2 tugboats). Seemed to be a very long time to get cleared to debark, and as a result, there were long line in the stairwells. Continued on our way and we took the $7shuttle to Horseshoe beach. This time I actually could see the pink sand which I guess I just never noticed before. Fabulous warm and sunny day. 2 chairs and an umbrella cost $45 to rent here. Headed back to the ship mid-afternoon on a shuttle bus. Wandered around the port area a bit. You can get wifi at many places there. The last day at sea had a mix of weather but it was enjoyable anyway(minus the cig smoke). We stopped at the channel outside NY harbor for the pilot to board just after 3:30am. We were at the dock with lines tied by 6:15 or so. Went to the appointed location for platinum/diamond for debarkation. Interesting system where you line up your luggage in order of your arrival and then go sit down. We waited till around 6:45 and then lined up with our luggage and walked off after swiping our card for the last time. Fort those who may not know, there is a lot of walking involved at the NYC port. You debark forward but walk to the end of the terminal to go in, down an elevator or escalator and then walk forward again for customs/immigration, then exit. It was quick and easy to get to the taxi line. No more customs cards unless you’re over the allowance. The ship is really beautiful. If you’re going on Horizon, ENJOY!!! Notes to Carnival in case you read this: 1. Please fix balcony doors not to slam. 2. Please get the muster drill together better. 3. Please do more to ensure smoking is truly prohibited on the balcony. 4. New elevator system not so great--needs more instructions. Read Less
Sail Date May 2018
This is my third Carnival cruise and it was pretty average. The ship is big and it never felt overly crowded. Everything was new but nothing really wowed me. As far as staff goes, the cruise director was pretty personable, but could ... Read More
This is my third Carnival cruise and it was pretty average. The ship is big and it never felt overly crowded. Everything was new but nothing really wowed me. As far as staff goes, the cruise director was pretty personable, but could have been more interactive. We met some great crew members who really made our experience nice, especially the guys in Guy's Pig & Anchor. Some of the bartenders were really rude and half the drinks we got were watered down. We got the drink package, luckily, otherwise I would have been mad about buying some of the drinks we had. The people on the ship were probably the least friendly I've ever met. Then again, this is my first time sailing from New York, so I guess it's expected. You have the typical people who reserve loungers and cabanas with their towels for the whole day. I never really saw staff do anything about it. The Serenity area was so full of people when we visited, it didn't really feel serene. Entertainment was decent. The Quest was by far my favorite. It's a must do for adults who aren't so prude. The Celestial Strings show was also nice. The Welcome Aboard Show was mostly a waste of time. We went to the Thrill Theater for the Level 3 scary showing. It was so bad, we got a refund. Save yourself the time and money. The Sky Ride was pretty neat, and something you should try out. Make sure you bring your sneakers for it. The pools were tiny and I wouldn't even waste my time unless I had kids. And the spas were filled with mostly obese adults who stayed there for hours on end. Now for the food. I have to say the Steakhouse is the #1 MUST thing to do on the ship. Hands down, I had the best steak I ever had in my life. Everything was full of flavor. Well worth the $35. We also tried the Bonsai Teppanyaki. It was sub par hibachi. Nothing special. We tried Guy's Pig & Anchor for both the paid dinner and free lunch. The guys were fantastic. The food, not so much. I was most excited for this, as bbq is my favorite. The food had spice, but absolutely no flavor. I didn't know it was possible to make bland bbq, but apparently it is. Try it out for the free lunch, but definitely do not pay to eat here. Hopefully 5'2" (wink wink) Ian is your server, because he was hands down our favorite crew member. Guys Burger was our go-to lunch, and the pizza spot was good for late night. We ate in the main dining room twice for breakfast and once for dinner. We literally left in the middle of our dinner, because the food was horrible. I mean absolutely bland, cardboard tasting like food. I know it's hard to avoid that place, but you should try to. And then for Bermuda. Absolutely beautiful! We only had time to visit Horseshoe Bay. I'm not sure if this ship will visit here again, but you should if you ever get a chance. Embarkation/Disembarkation were pretty painless. Make sure you arrive during your appointment time, otherwise you'll wait in a longer line. And make sure you check your charges when you leave. They tried to charge us for four beach towels, when we returned them all. It happened to several other guests as well. Overall, I enjoyed my vacation, but it was below my expectations. If you get a good deal, I'd say it's worth giving it a try. Bon Voyage! Read Less
Sail Date May 2018
The ship was overcrowded and understaffed. The food was cold all the time. The food in the buffet was mediocre. You couldn't find a seat in the buffet because it took the waiters a while to clean the tables. There were ... Read More
The ship was overcrowded and understaffed. The food was cold all the time. The food in the buffet was mediocre. You couldn't find a seat in the buffet because it took the waiters a while to clean the tables. There were lines everywhere in the ship for food. There were only two choices which opened late and closed early. Guys burger and the taco place opened at 12pm and closed at 6pm. The cabin with the balcony was too small. The bathroom looked rusty even though it was a new ship. God forbid you try to order room service after 10pm. There are too many extra charges and the cruise is not cheap. The boarding was extremely unconformable (there were 6 elevator banks working to board 5,000 people with luggages) It took everyone an hour to leave the ship on the day we docked in Bermuda (The ship was not cleared). An hour wasted waiting to leave the ship. My kids did not want to stay in the kids camp because they said the staff didn't want to do any activities. It took an entire day to clean the pool after someone threw up. There was a huge line everyday for the pizza. The main dining room had an amazing staff but the food was horrible and tasteless. I have done other cruise lines and I wouldn’t do it again or recommend it to anyone who wants to enjoy relax in a cruise. Thank God for the good weather. It was sunny and warm. Read Less
Sail Date May 2018
Just returned from a cruise to Bermuda on the brand new Horizon. Below are my main takeaways, starting with the good and ending with the bad. The good: - The cruise director and entertainment staff were very present at nearly all ... Read More
Just returned from a cruise to Bermuda on the brand new Horizon. Below are my main takeaways, starting with the good and ending with the bad. The good: - The cruise director and entertainment staff were very present at nearly all times of the day. They did a great job creating a fun and lively atmosphere aboard the ship. The activities were typical Carnival… dance parties, bingo and so on… nothing revolutionary but still fun nonetheless. - The shows were all pretty good and the singers/dancers were very talented. - I enjoyed the food in both the dining room and lunch venues. I really can’t remember having a bad meal, albeit I am not much of a food critic. - The ship is good for families, especially those with young children. The top deck has a handful a new activities (Dr. Seuss waterpark, SkyRide, etc.) - The ship is brand new, so naturally everything is clean and immaculate. The cabins are typical Carnival, again nothing revolutionary, but they are nice and serve its purpose. The bad: - For a brand new ship, and Carnival’s “flagship”, you would think it would have a little bit more of a “wow factor”. This ship definitely trades some public space for more cabins. The atrium lobby, main theatre, fitness center, casino, spa and some of the other spaces are rather small and a little claustrophobic. Some of the interior decor is shockingly outdated and unappealing in my opinion. There are also some other, albeit minor, things that I noticed compared to my past cruises on Carnival... No more live Caribbean music on the top deck, muster drill was disorganized and longer than usual and smoking in the casino is totally "unregulated" on this ship. - This ship has a new smart elevator system where you a required to request an elevator for a specific floor and then get assigned a car. There are no buttons inside the elevator. Probably seemed like a good idea in theory but in reality its rather annoying. Wait times don’t seem to be any shorter and if your elevator arrives and is full, then you have to request and wait for another. - You would think with a brand new ship, Carnival would address the pain points from their last ships. Shockingly, some of them seem to have been exacerbated. If you want to eat at one of the special lunch venues (burgers, pizza, tacos), expect to wait in line for quite some time. The My Time dining system is also quite an ordeal, so try to get an assigned time if possible. The typical battle for lounge chairs on the pool deck was very much present on the Horizon as well. -The worst of all was getting on and off the ship at port. This was by far the most ridiculous experience on this cruise. Getting off the ship in Bermuda was totally disorganized, chaotic and unpleasant. Getting back on the ship was the same… stood in a huge line in the heat for almost an hour. How they could only have two gangways, each with ONE person scanning people’s cards to get onto the ship is quite shocking and doesn't make any sense at all. Overall I had a good time on the Horizon and I’m sure some of the kinks will be sorted out as time goes on. I’m just not all that eager to return to Carnival after this cruise. Read Less
Sail Date May 2018
We like to cruise out of Baltimore for the easy access for us We leave a day early and stay at the Best western O'Donnell st great transfers and easy boarding food was very good great service as always only real complaint was ... Read More
We like to cruise out of Baltimore for the easy access for us We leave a day early and stay at the Best western O'Donnell st great transfers and easy boarding food was very good great service as always only real complaint was the flys at Princess cay at the food area HORRIBLE need to do something about it people just tossing there food out Having platinum status sure makes life easy Carnival really takes care of you from perks to early boarding to first off the ship nice job Carnival The entertainment in the main showroom needs help need to get some jugglers or magicians some thing other then the dancers couple shows were good first two of the week stunk you could tell by how empty the venue was Comedy shows were good around the ship entertainment was good nice job from the cruise director. The band Beast from the east was very good and so was will terri guitar slolist The late night deck party's had major cut backs pretty lame and the chocolate Buffett has gone down hill Ship was supper clean Crewe was great all around a great time going back next year Read Less
Sail Date April 2018
This ship needs a complete overhaul. Bright work worn and battered. Upholstry throughout tattered and/or stained. Food not acceptable; lacked taste, although presentation good. Service insufficient. Wait staff good but slow. Bar ... Read More
This ship needs a complete overhaul. Bright work worn and battered. Upholstry throughout tattered and/or stained. Food not acceptable; lacked taste, although presentation good. Service insufficient. Wait staff good but slow. Bar tenders for the most part good but some down right unpleasant. Appears the number of wait staff was kept below required for the number of passingers. Save money at the expense of the customer. Entertainment is subpar. Some of the dancers were good but the troupe was not. The comedy club was decent in the PG portion but VERY short duration. Of our party of six people three suffered gastric distress. Food??? All seafood was poorly done and appeared to have been frozen, thawed and refrozen. The hours of operation were less that expected at all stations. You could only get certain drinks at certain bars and they were all over priced. This is our sixth cruise but the first on Carnival. It will be our last on Carnival! Read Less
Sail Date April 2018
We had a w/c accessible cabin (6182) for my mom who is in a w/c, myself and a friend. First for the god- Embarkation and disembarkation was easier than anything ever experienced on any other cruise ship/line. The crew was great/very very ... Read More
We had a w/c accessible cabin (6182) for my mom who is in a w/c, myself and a friend. First for the god- Embarkation and disembarkation was easier than anything ever experienced on any other cruise ship/line. The crew was great/very very attentive to needs and went above and beyond, especially to help with my mom and make her feel included (she is 84). The cruise director, Leigh, was phenomenal. He is the one that really made this trip what it was. He was very funny, full of life and kept the fun going the whole trip. Entertainment was average and although the dancers were very skilled, the shows were simply average. No bells and whistles like on other cruise ships. Our cabin steward (Michael) was great, very attentive and so skilled with the towel animals. Our cabin was spotlessly clean and although he straightened the cabin and cleaned he respected our belongings and didn't rearrange everything, which is very important to us. Now, for the negatives and there are quite a few... When we arrived in our cabin, we noticed that the balcony, which had 2 chairs and 2 loungers, was covered in white paint flakes. The paint had apparently chipped off and was all over the chairs. I mentioned it to Michael and he said he would sweep it off. However, every time we went out to use the balcony, it continued to flake and get back onto the chairs. Not too big of a deal because we simply put towels down to sit on but when we tried to sit outside on the balcony for 1/2 hr one day, I came in and had paint flakes all in my hair so that was the end of that...we used the balcony for a total of 45 min. maybe the whole trip. Unfortunately we were hoping to enjoy the balcony but that wasn't the case. The cabin, which is a wheelchair accessible one, is HUGE. And the bathroom is bigger than most cabins themselves. I felt like we were in a mansion for a week. The room was clean overall but the carpets were terribly stained. They were not "dirty" but just covered in old stains. I completely understand that the crew is limited with what they can do between sailings but it is worth mentioning. Many of the drawers in the cabin were hard to open, almost as if they were stuck. The handle on the one closet was half falling off. I did let housekeeping know about everything so that hopefully it will be fixed. I must add that there is tons of space for clothing, belongings etc. The food at the buffet and what was served (some of the times) in the dining room was lukewarm at best. I did mention it to them as well. Many times the lemonade/tea machine was completely out. I also didn't feel that the cleaning on this ship was as great as it was on NCL. On NCL they have "Happy Happy Washy Washy " people who literally stand at the door to the buffet and spritz your hands with hand sanitizer. There were little germex machines available but of course you have those guests who don't use them and continue to cough into their hands and touch everything so.... But when some of the crew cleared the table, they took plates and about only 50% of the time actually wiped the table down. Many times I had to find someone to ask them to clear the table for us. On other ships it seems like they are waiting to jump on the chance to do that as soon as guests get up from eating. The BIG thing was the horrific odor in the cabin on the last day. We were told to stay in the cabin because my mom needed w/c assistance. We ate and returned at 8:45 am for a 9:30am pick up time from guest services. We had the cabin door and balcony doors closed (it was chilly and mom was cold). We noticed a very strong paint ?? odor suddenly in the cabin that seemed to be getting worse by the minute. A few minutes later we were all starting with headaches and feeling woozy so we opened the balcony and cabin doors to ventilate. I have no idea what it was but it was strong. I assumed they were painting since they have such limited time to do so. Of course, opening the doors made the cabin very chilly. I called to guest services twice trying to find out if we could possibly get the transfer w/c earlier rather than later and was hung up on twice (not very reassuring knowing that they could tell the call was coming from a room with a guest having special needs). Finally the person with the transfer w/c showed up at 9:45 but we had to remain in the area where the odor was for an hour. It was very strong. I am a Carnival and NCL fan. Love the companies but this last cruise really has me changing my mind about who I will sail with next. If it wasn't for the crew/staff and the cruise director being so absolutely wonderful... I honestly would not be returning to Carnival. Pride is an old ship and she is definitely showing it Read Less
Sail Date April 2018
Wanting to go to Bermuda from Florida, the only ship available was the Carnival Elation from Jacksonville, an eight day cruise beginning April 7th. My husband and I have sailed on Carnival before, the last time being in the winter of ... Read More
Wanting to go to Bermuda from Florida, the only ship available was the Carnival Elation from Jacksonville, an eight day cruise beginning April 7th. My husband and I have sailed on Carnival before, the last time being in the winter of 2015. Although we do not frequent the clubs or the casino, we have always enjoyed the comfort of the cabins, the attentiveness and friendliness of the staff, the shows and the food. I am not going to make a day-by-day critique of the cruise, which in itself was fine - we got to Bermuda and back safely again - but there were highs and lows of the shipboard experience, a major part of what we go on cruises for. First the highs - the ship was very clean, the staff were very attentive and friendly as always, the bed was comfy, and I liked the well-stocked library. The main gift shop was adequate. There were ample places to hang out, both outside and in. The embarkation and disembarkation went well. The shore excursion desk was helpful, even though we decided on a last-minute tour. Now for the lows - the amenities and the food were a great disappointment from what we had previously experienced on Carnival. Our cabin (Ocean View) although adequate, was tiny and lacked even a chair on which to sit and put on our shoes. There was no place other than the bed on which to read or watch TV. (There was a little backless seat under the vanity.) While we still received the charming towel animals on our bed each day, service, which had previously been twice a day was now cut down to once a day - our choice of morning or evening -and the feeling of being pampered was lost. Well, we could live with that, although the lack of a place to sit was very uncomfortable. The biggest negative was the food. What happened to the almost-always delicious food on Carnival? We did not have one meal in the dining room that was above average and most were below. The portions at dinner were tiny. One person at our dinner table asked if the main course was actually an appetizer. The Lido was stripped clean after the main meals and that included all the desserts that were once put out for after dinner coffee at our leisure. After dinner time, absolutely no desserts anywhere to be found! Oh yes, there is soft swirl ice cream... I understand that desserts were put out after midnight or eleven p.m. but I for one am not eating/drinking cake and coffee at that hour. Breakfast on the Lido was OK. Lunch on the Lido buffet was pretty much awful, with the exceptions of the grill and the salad bar, both very good.) The dining room for breakfast and lunch were much better than the Lido. Carnival has even cut TV. I know some are thinking, you're going on a cruise and you're watching TV? Well, yes, one time Dancing With the Stars was on...now there are no networks except news, classic movies and cartoons. OK, so that's minor, but another example of cuts in service. There were a couple other irritations, but nothing to mention, as perhaps it was just our perception at the time. All in all, a nice sail to Bermuda, but Carnival apparently is cutting our shipboard experience along with the budget and will likely be losing more than a few customers as well. Read Less
Sail Date April 2018
First cruise to Bermuda out of Jacksonville. 8 days of heaven. Grand deck G36 was a fabulous cabin, quiet and we had a sofa !!!!!! The Elation has been updated and was very clean and comfortable. We participated in the Chefs ... Read More
First cruise to Bermuda out of Jacksonville. 8 days of heaven. Grand deck G36 was a fabulous cabin, quiet and we had a sofa !!!!!! The Elation has been updated and was very clean and comfortable. We participated in the Chefs Table for the first time and enjoyed it very much. The overall dining menu was large but most food was average. I have had much better food on other ships. (the shrimp should be bigger than the batter) Cabin service was perfect, thanks to Mary Ann. Bermuda was beautiful and Half Moon Cay is the most wonderful port. The biggest problem was the casino air filtration system and the people causing the problem. PLEASE stop smoking now, it was miserable. I took more money home than ever. I just could not stay in there long :( Otherwise I LOVE TO CRUISE and am thankful I was able to go ! Read Less
Sail Date April 2018
We chose this cruise because we knew several people who had gone on it. First of all dealing with Carnival is a nightmare they can be so rude totally unhelpful. We wanted a cabin above the 3rd deck because of a horrible experience on a ... Read More
We chose this cruise because we knew several people who had gone on it. First of all dealing with Carnival is a nightmare they can be so rude totally unhelpful. We wanted a cabin above the 3rd deck because of a horrible experience on a lower deck on Royal Caribbean. We ended up on the 1st deck no choice. Embarkation was a nightmare(not their fault). The ship was late arriving because of fog. We were stuck on the ramp from 95 to the port for 2 hours. Once we got in to the ship it went great. They put a lot of extra pressure on people with their check in on line. This only gave you a time from 3:00 to 3:30 to check in. They also said that they would quit taking baggage at 2:00pm. We were still on the ramp at 2:00pm. They did not stop taking baggage. Never had my bags been delivered so quickly before, The ship is a small ship originally built for another cruise line. We kept saying that the ship looked so much like a Costa ship. One of the administrative crew said that yes it had been built in Norway for another cruise line hence the Costa ambiance. Our cabin was incredibly small. You couldn't walk between the beds straight, only side stepping. However, there was more closet space and hangers than I have ever seen before. We each had 1 closet and a closet with shelves and 4 drawers an another set of shelves. However there were several areas that have to be mentioned. To cut costs there are no servers in the bars. You have to navigate to your table with your drink. No nibbles either. The internet that we and many others paid $70.00+ dollars for did not work all week. They said that they would refund the cost of the internet. There were strong winds everyday 35-54 miles an hour according to the ship weather page. This only a problem because the retractable cover to the pool didn't work, so only the hardiest went out there. Dining was great. We asked for and had a large table for dinner. It was all women as the nights went by we had more and more fun. The menu was varied. Every meal that I had was great.I am a picky eater but I do try to experiment with new things on the cruise. I loved being able to have a cheese or fruit plate for dessert. The entertainment was a bit dodgy. The two comedians at the start of the cruise were very funny in the family comedy show. The later show was all 4 letter words and sex. Neither of which I find funny. The singers and dancers were good. There were lots of things to do, but no real classes except the ones that try to sell you a service. The stewards and staff were terrific. Our steward even loaned me a phone charger to use for the cruise. Service at the bars was none existent. There were no servers. You had to go to the bar order and carry the drinks back yourself. What can you say about Bermuda. It was wonderful, even in the rain. We booked an independent tour, Byways Tours. Fantastic tour the ship did not have anything to compare, Read Less
Sail Date October 2017
we have been on the carnival pride before, and we like the size; not too-too big(but still managed to get lost from time to time). cruise was smooth. even tho waves were high a few times. we had an extended balcony 7199 on deck 7. ... Read More
we have been on the carnival pride before, and we like the size; not too-too big(but still managed to get lost from time to time). cruise was smooth. even tho waves were high a few times. we had an extended balcony 7199 on deck 7. good central location for going down to dinner on deck 3, up to buffet/lounging on decks 9 and 10. sat at late dining at table for 8 all new to each other. what a great group; not sure how carnival arranges it, but was real nice. all left as friends, exchanging emails. food in dining was very good, served by waiters dedy and alit who were good, and fun. I had a few slices from the pirate pizza. they are made individually to choice and were very good. played a bunch of trivia games, always fun with good groups (who knows these things?) embarkation was crazy late and confused, apparently because the ship got back late previously due to fog. once on ship and over the big delay all was good. disembarkation on this cruise seemed to be scheduled later that others we have been on. we were called to get off and collect or luggage abt 11. went to david's steakhouse one night; super. besides the late start at embarking, I think the only con of the cruise was the time we were at sit-down for bfast and we seemed to be right under the dr. suess bfast above that blasted kid's music(we had 'heads, shoulders, knees..etc on our brains for a while after). in Bermuda we did on-day bus/ferry all over for $19ea. good way to see island, played golf at port royal one day. $90 each from golfnow. $30 taxi each way. overall great cruise. Read Less
Sail Date October 2017
Travelled to Bermuda from Norfolk two years ago with Carnival. Many extended families, seemingly with navy affiltiation of some sort were on that 7-day cruise. In 2017, Norfolk not available for a 7 day, so chose to debark from ... Read More
Travelled to Bermuda from Norfolk two years ago with Carnival. Many extended families, seemingly with navy affiltiation of some sort were on that 7-day cruise. In 2017, Norfolk not available for a 7 day, so chose to debark from Baltimore to take advantage of a full 7 day cruise, allowing for more time in Bermuda. This time, we saw mostly just small groups or couples.We read Pride has a reputation of being older but decent. Agree with this observation. Ship was late arriving Baltimore. We arrived at noon as directed to be told to "circle around for an hour" so as to allow the parking lot to empty. We were scheduled for 12:30 boarding. OK, we circled. BUT... when we returned, told to "circle around" for another 3 1/2 hours!!! Amazing directive. Instead, we circled, then were able to grab a gap after yet another hour. BUT... once in the lot, again, yet another hour before we could actually park. Total incompetence. THEN... once inside, yet ANOTHER hour before we had cards in hand to ultimately board the ship a bit later. Not a good start - and waaay past scheduled boarding time. i.e., dinner time, not lunch. Once onboard, our room steward Nolito quickly welcomed us to our balcony (7125) and answered our few questions. Our room was kept clean and fresh with fun towel animals! We quickly unpacked and started exploring. Yep, there were a kazillion paint chips all over our balcony since work had begun to brighten things. No painting the balcony while we were on board, but amazingly the chips on the chairs did not transfer onto our clothes. I had asked for extra towels so we could put in the chairs to protect against the paint, but gladly found they were not needed. Balcony door and windows were washed the last day in Bermuda. Looked great! Washer actually came in through the room - we were warned -but be prepared. Overall, crew were friendly and always busy at task keeping floors clean/swept/dry and bathrooms were nearly pristine. Note: we're early birds, so missed anything late night. We had "anytime" dining in the Normandie (level 3) and enjoyed ok meals with fun, attentive service provided several nights from a team including Eko Budi, Elsa, and Rasadi (sp. for all?) who made sure I had my special dessert (creme brulee). Enjoyed their "dance routine" when the music came on:) Food in the Lido was fine. Not fantastic, but quite adequate with enough variety to satisfy. Guy's burgers were good, Chopstix tasty, sandwiches from the deli (carving board?) were good, also enjoyed a couple tacos at Iquana:) Bar service, especially at the Serenity Bar, was very good. Drinks were good, edging on strong. No one will ever forget Indra and his "yooohooo":) but others were also good. (Jahar??sp??) Also, started each morning with a delicious Irish whiskey coffee served by Galena (sp?) at the Coffee Bar on deck 9. As for chair hogs, took several pics. Two men put out towels at 7:15am on at least 4 chairs and a cabana right next to the pool, then no one returning until 10:33am. RUDE, SELF-CENTERED group. I hope to post the pics on a "wall of shame" if there is one. Sorry that Carnival didn't say anything!!! Made sure to capture pictures of the offenders but have discarded any with faces to "protect" their identity. Most other folks were fair, reserving for a short while, but then moving on once done. By the way, If you saw anyone with a red ballcap, another in gray t-shirt, and women in black suits. hmmmmm. Guess it could have been anyone, but.... Overall, we found the crew to be attentive and hard working, fellow cruisers to be pleasant and (usually) courteous, and Bermuda to be a great destination. Regarding Bermuda: often gale force winds on the way there, rain and wind once we arrived. We bought 2-day passes enabling us to bus or ferry at will. Nice people, great history and sights, no panhandling, very interesting dockyard history museum, fun in St. George's with the "dunking" skit. We're now looking forward to returning a third time. Disembarkation was much better than embarkation. We docked an hour earlier than projected and were in our car by 10am. This was after early morning fun watching the sunrise, fishermen in the Bay and the bridges as we sailed toward Baltimore. Read Less
Sail Date October 2017
We live in Western PA - almost to Ohio. This is our second time cruising out of Baltimore. Last time was the late debarkation when Hurricane Irene hit Baltimore head on in 2011. We drove down the night before and stayed at the Hyatt ... Read More
We live in Western PA - almost to Ohio. This is our second time cruising out of Baltimore. Last time was the late debarkation when Hurricane Irene hit Baltimore head on in 2011. We drove down the night before and stayed at the Hyatt right inside the Inner Harbor. The Inner Harbor is nice, but if you've never been, just keep your wits about you. There are panhandlers, beggars and others that don't make you feel safe. I'm not 100% sure what could be done to make it better, but just a pre-warning to keep your wits about you. Finally, the morning of debarkation. Made a trip to the local Wal Mart to pick up a few things and then figured we'd take the leisurely drive to the ship and park and be off (last time, it was the smoothest experience EVER). This time, turned what was supposed to be a relaxing vacation into an anxiety induced, blood pressure raising nightmare. When they give you a check in time, I figured that we'd hit it right on the nose. 1:30 - 2:00. We had passed the ship 3 times on our way from the Hyatt to points East (went to JC Penney before previously mentioned trip to Wal Mart), then back past it to Wal Mart and then back to park. So, we know the ship was there by lets say 11:30 - Noon (someone said it was late coming in?) Anyhow, we sat in NIGHTMARE, not moving bumper to bumper traffic for almost TWO HOURS. Pro-Tip - don't stay in the right lane - I think that was our biggest mistake. FINALLY we make it to the lot. The last time here, you paid, then parked, then took your luggage to be checked in (if I'm not mistaken). Now, you wait and wait and wait, then drop your bags, then pay, then park. Just be prepared for the experience because it was just beyond nerve wracking. Finally, we go through security which was surprisingly efficient but then you are herded like cattle (for another hour - at least) to finally get your cards, etc. Then onto the ship. The people in Baltimore are awesome, but MY LORD the traffic. Not sure that being dropped off (not parking there would have been better, unless you wanted to walk for probably about 2 miles). It's just a huge bottleneck. Anyhow, needed a drink badly by now, so we had pre-ordered the Drink Package so we got our drinks (you have to pay tax on drinks while in Port - Baltimore at least, just FYI). Then we went to our room and not only was it ready, but our luggage was there already. What the WHATTT??!? Spoke to Cabin Steward, Christopher who was ok, but we rarely saw. I gave him a decent tip at the end of the cruise because I think he did the best he could (we don't have a set or predictable schedule). Almost immediately was the muster station drill. Then, time to go look at the new upgrades to the ship. They didn't have Guys, etc. in 2011 so it was cool to see the additions. We went and did some walking and drinking while we departed and just explored the ship, getting reacquainted with it until Dinner (we had asked our Travel Agent for Our Time, but they had us down for Late Seating) so we just messed around till 8:30. We got a table for two anyhow, but asked to be changed to our time. We ALWAYS do the SteakHouse the first night for the free bottle of wine, but they've extended this to the first sea day too, more on that later. We ate and caught one of the comedy shows, which were funny, but some areas of the ship are awkward because of the posts that block the views. First world problems.... We managed. The next two days at sea were decent, the weather wasn't always great and it was a bit chilly. There were amazingly few kids on board (actual kids, not adults that think they are kids...haha) Just kidding actually, probably one of the best group of people we've been on. Average age was probably 40 at the oldest. We chose this cruise so there were fewer kids and we were right. Nothing stands out on the way there, just typical sea days, it depends on what you are into. Sleep all day, gamble yourself into even deeper debt, play Bingo, trivia or drink yourself into a stupor, pass out, wash, rinse repeat. If you are bored, you are probably a boring, uppity and aren't able to be pleased, so can't help ya there, Princess. We did the SteakHouse on the first formal night (Monday) and got surf and turf (myself) and the wife got the lamb chops. Both were very good and no wine tastes better than free wine. Wednesday morning, we arrived in Bermuda as scheduled and the weather was overcast mostly. We had purchased the Best of Bermuda package from Carnival. Why overpay you may ask? We had Chef's Table the first port day and didn't want to jeopardize missing it, plus Carnival usually has pretty decent excursions, in our experience. We weren't disappointed. I'll likely do a video review on this on You Tube if you are interested, look it up (probably by December of 2017 - will title if: BEST OF BERMUDA ISLAND TOUR with LOU). That was the name of our guide. Just to give the highlights in a sentence or two - you get to see the entire island in a 5 - 6 hour period. Is it 100% perfect, no but if you've never been here (we had not) then it'll give you ideas for the rest of your time here. We got back to the ship and did some pool time then got ready and did the Chef's Table. If you've never done this, you must try it. This is our third time and we'll always do it, just for the experience and it's nice to feel like a King / Queen - if only for a couple hours. Sadly, our table-mates seem to be stuffy and not very friendly - almost like they either ARE the Upper Class of Society and we're the peasants (we're not loud people - we adapt to our surroundings) or they think they are and don't want to be bothered with even just light conversation. No matter! The food is great and they are great hard working people. Anastasia was amazingly attentive and you could just tell that she was giving it 150%. The Head Sous Chef (forget his name) was great also. The next day, we went to Horseshoe Beach - took a $7 / person bus there and back. I always worry that we'll be scammed by deals like this - but there are no scammers, homeless and panhandlers ANYWHERE on the Island - except Hamilton but I think the dude just drank himself into a early afternoon slumber. The people aren't like they are in Nassau and some of the other Caribbean locations - even at the port. The Port is clean and orderly, albeit, not much to do and we never felt threatened at all. Horseshoe Beach is crowded, but they have great amenities. It was overcast, only about 75 and the surf was VERY choppy so we didn't spend much time here. We don't like just laying on the beach - we like getting in the water and this wasn't going to happen. So, we were only here for like 1 1/2 hours. Back to the ship. It takes a long time to drive back because of the roads. I don't know if we'd suggest renting scooters because these people drive like maniacs and we saw an accident on the way back. The roads are obscenely narrow and I know that we wouldn't have felt safe. To each their own though. We got some pink sand to bring back (didn't have any issues with this, by the way). It's not pink like Pink Panther if that's what you are picturing, but it has these little shards in it (you can Google why it's pink if you need an explanation - I'll screw it up). I don't know how anyone would be able to do anything the third day unless you are a very early riser. I'm sure we missed 98% of the island even though we saw almost all of it. Would we go back ? Yes, but probably not on a cruise. It's very expensive too, as I'm sure you've read elsewhere. Anyhow, then we sailed away and spent the remaining sea days doing our thing. I have to say that the blackjack almost felt rigged - have never lost so badly. Usually $100 can last an hour or more at a $6 table. I was down and out in 15 minutes. I'm not a heavy gambler as I'm a pretty sore loser, but knock yourself out, Carnival would love your money. Debarkation wasn't horrible, we did self assist and getting out of the Port was much easier than getting in. We left our cabin at 9 AM and were in the car by 10:15 AM. Best Custom's experience EVER. You don't even have to fill out those stupid forms telling them that you stole a bottle of sand from the beach and bought a magnet and a little $8 souvenir anymore. SWEET ! I hope this review was helpful. This itinerary has intrigued me for years. I only wish we had gone a little sooner - or probably even better yet, in early May (if they even offer it). The water temp. was doable and I'm a snob - I don't like cold water. But the surf ruined what I envisioned as an 8 hour day at the beach with a good sunburn that would last until at least Christmas. No such luck. One last thing - we got an obstructed view outside cable (4189) and it's like having a balcony stateroom without a balcony (WAY cheaper). Only drawback is all you can see is a lifeboat. We'd do that again for the savings. We never used the balcony anyhow. Read Less
Sail Date October 2017
I would recommend this destination to anyone wanting a change in venue. Bermuda was a nice change from island hopping! It was nice to see the nightlife for a change. Thanks to Ricky's Island Tours we saw everything of interest on ... Read More
I would recommend this destination to anyone wanting a change in venue. Bermuda was a nice change from island hopping! It was nice to see the nightlife for a change. Thanks to Ricky's Island Tours we saw everything of interest on the island and learned a great deal about the culture and history and it was half the price that Carnival wanted for an island tour. Embarkation was a bit distressing but the smoothness of debarkation made up for it. The service was excellent, most especially our wait staff. I will also say that the onboard activities could use a change. After a number of cruises there is only so much bingo/trivia contests/diamond sales/scam seminars one can take. My only other complaint is with regard to the smoking areas on the ship; there are not enough and guests should be allowed to smoke on balconies. Although I am not a smoker, my husband is. We have always booked a balcony so that he could smoke there. I feel that Carnival has placed too much importance on other "social groups" and given the smokers a raw deal. Read Less
Sail Date October 2017
David's steakhouse is the best! Room Steward (Domingo) was awesome! The Pride sailing to Bermuda, what could be better-our favorite ship sailing to our favorite island!!!!!! We loved the Max to the 80's show-WOW, great ... Read More
David's steakhouse is the best! Room Steward (Domingo) was awesome! The Pride sailing to Bermuda, what could be better-our favorite ship sailing to our favorite island!!!!!! We loved the Max to the 80's show-WOW, great entertainment. Coffee bar is awesome, day and night. Would definitely like the tablecloths back on the tables EVERY NIGHT. We don't like our silver ware to be placed directly on a table that has been cleaned with a rag that just cleaned several other tables without disinfecting the rag. Bermuda is our favorite island because of the people. They are so kind and respectful. If you have never gone-Please you must! Beautiful island! The food and menu onboard has definitely gone down in quality since Carnival did the "American Table". We are not a fan of the menu, at all. Two of the seven nights, I had to ask for my food to be warmed back up because it was ice cold. Read Less
Sail Date October 2017
So, I review a lot... I like to be fair, and as someone who has taken quite a few cruises, I feel like I can be fair and give an honest review. I am giving it a "3" as a generous gesture... I battled between a 2 and a 3. Read ... Read More
So, I review a lot... I like to be fair, and as someone who has taken quite a few cruises, I feel like I can be fair and give an honest review. I am giving it a "3" as a generous gesture... I battled between a 2 and a 3. Read on... you decide: So, lets first start with the GOOD: I love the cruise director and her staff. Emma has a great deal of energy; she personifies a "fun ship". She is supported by Jax (as fun and energetic as Emma) and Deonne (don't ask if he is related to Eddie Murphy..he is not), and Tai. They all add to the fun that Carnival works on creating. As a seasoned cruiser, we had been on Carnival years ago, but still left it as a last resort cruise. After we went on The Magic however, it turned out attitude around and we have been on a couple more since. We found that we like Carnival better because they keep it youthful. Just because we are over 50 doesn't mean we do not like current music and activities. Carnival seems to be more likely to have a smattering of current music thrown in with their oldies... other cruise lines seem to have missed this. The other good things... I will always give props for having them adding in the 2.0 restaurants (Guy's Burger Joint, Blue Iguana), a self-serve soft serve machine available 24/7, and hot chocolate machine right next to the coffee.... these are all little food things that make the trip so nice. We went to JiJi's Asian Specialty restaurant -- it was so good we went back the next night. It's the best $15 you can spend anywhere on board. Breakfast is awesome at Blue Iguana, lunch at Guys Burger, pizza or the Italian Cantina. ALWAYS get the Chocolate Melting Cake for dinner... no need to look elsewhere. These are things Carnival excels at. So on to the AVERAGE. Not good, not bad... just annoyingly expected -- the shows, the Lido, the pools. Shows: always 4 guys, 4 girls, usually with a costume extravaganza tripping through the 60's. 70's. 80's, etc... its all fine just as we expected. Very few things new and special. We usually do not feel worried if we miss a few... we know essentially how they are going to be. In the Rock show they did have a nice video screen display that kicked it up a notch. Other than that, you can go pretty see this on any ship. The Lido -- the food has the same fare, nothing that makes you feel upscale or special, but it feeds 3000 people several times a day... so meh.... We actually opted to stay away from the Lido Marketplace, and except for a drink or dessert, we ate elsewhere. The Pools -- there are only 2 -- one quite small at the base of the waterfall on the Serenity Deck (over 18yr) and the main pool - the Beach Pool which is slightly bigger, but always overrun by screaming kids. They need 1-2 more pools to even out the pool-to-sunbather ratio... the waterfall pool was pretty cold as well, so needless to say, there were not that many passengers in pools, just hot tubs. As expected, the beds in the cabins are flat and old (except the little mountainous ridge where they push them together) and the water didn't drain in the shower. Since I find this on almost every cruise, I chalked that up to average. Ok, so here is the BAD and the "What were you thinking?" Carnival section -- these are the things that has caused us to reconsider taking Carnival again: 1) Dirty windows. Sorry, it sounds minute, but everywhere you wanted to look out of the windows, all you saw was dirty filthy. If just once they tried to clean them, before, during, after the cruise, I would have chalked it up to bad weather, whatever. This also was the same on the last Carnival we were on, and I realize, this is a cost cutting measure, that makes the entire ship look filthy dirty. I would not have noticed anything else being dirty had I been able to look out of our departure and seen the Statue of Liberty, or the turquoise waters of Bermuda, or anything not covered by filthy dirty windows. To even take a photo, you have to stand on a chair and lift your camera over the top of the windows... in the dining room etc, you are just out of luck... bleckh. 2) Just as we reach our room, our room steward approaches us, and says "when would you like your room clean, in the morning or evening?" We were totally taken aback as one of the big things people always talk about while cruising is that their room is magically clean every time they enter. We hesitantly chose morning and then he had us sign a paper saying we aggreed to that. I felt like I was just cheated by an insurance company. It was weird and left us with a bad taste for Carnival's cost cutting measures and our cabin steward. 3) The itinerary. We were supposed to reach Bermuda at 1pm on Monday, and not leave until 5:45 on Wednesday. Just before the cruise left, we received notice that due to "operational considerations", they were arriving Monday, leaving on Tuesday evening, and coming back to port Wednesday morning and leaving again on Wednesday night. They whole reason we took this itinerary was the appeal of not having to get back to the ship. All other cruises give you a short visit and then you spend the rest of the time getting back to the ship before it leaves. This itinerary was so appealing. We had already been invited to a barbecue dinner with friends of friends, and so we ended up getting a room and staying in Bermuda rather than having to hurry back. It was inconvenient to say the least. Not one crew member could answer the question with any reasonable answer as to what they were doing with the ship, and why they could not do it at a different time. 4) the Thermal Suite at the SPA -- we booked a spa deck cabin and paid a premium for this (they are about $400 more than the other cabins). This gives us unlimited access to the thermal suite, which we had on the Magic about 2 years ago... we were excited to be back and enjoy this... again, another main reason for booking this itinerary on this ship. When we got there, they said that it was being repaired and that it would be open Sunday morning, then Sunday afternoon... then, Monday morning I was so frustrated because it finally opened right before we got to Bermuda. Now that we were in port it was relatively useless as well since our touring time was needing to be condensed. After the Thermal Suite opened, only about half of the lounge chairs heated up, the steam/rain showers didn't work at all, the Laconium was cold rather than warm and the Eucalyptus steam room had no scent. The regular steam room worked great if that helps at all.... The spa was a useless mess. Everyone who either paid for the thermal suite or a spa cabin should have received a refund. Overall maintenance was lacking -- they lost water pressure on the last morning we were there and toilets would not flush (ew) and coffee makers etc were struggling. Overall, everything just feels old and tired and like they are putting band-aids on everything until they go to drydock. I would guess they have a lot of crew turnover as everyone just looks at us with a sad grin and a "sorry..." look on their faces. Read Less
Sail Date September 2017
I chose this cruise for the location, destination as well as the ship.It was perfect for us. It has a lot to offer like the water works area,sport deck was excellent. My grand children 10,11,12 fully enjoyed the rope course , the water ... Read More
I chose this cruise for the location, destination as well as the ship.It was perfect for us. It has a lot to offer like the water works area,sport deck was excellent. My grand children 10,11,12 fully enjoyed the rope course , the water racing slides,pool table, foose ball, chess , bean bag toss and mini golf. The pool itself is small but very nice and refreshing. Ship looks beautiful and clean. All the staff was very friendly. We used the public restrooms a lot as we were out of our cabin most of the day and they were all clean .It was nice to see top management out and about often, not only to observe that all is running well but to stop and visit with families making them feel welcomed. It was a true delight to my grand children to play a game of foose ball and chat with the Hotel Director , Niksa P. I have been on many cruises where you may get a hello greeting from upper staff and that is it as they are very busy understandably. A fantastic Cruise , food was great in buffet as well as dining rooms. We fully enjoyed both. Dining room staff at our table was spot on perfect. The kids did go to the kids club a few times and really liked it but we stayed busy with activities and shore excursions that the kids didn't go everyday. .We had room service one morning and they were very prompt and enjoyable. We did the Dolphin Play Excursion, pricey but they did a great job with the kids. You can take photos of your family but you are not up close to capture alot as your family is in the water with dolphins so about 50/50 were ok pics so we did buy from the company as well...pricey too but worth it. Wonderful Memories. We also did the Crystal Caves and Aquarium tour with zoo. Caves were Awesome Aquarium and zoo very small and so so. We stopped at a light house for the kids to climb as well. We had a fantastic beach day at Horseshoe Bay. So pretty there, yes lots of people but restrooms and place to eat and drink and a life guard on duty. We took the bus at 7.00 a person each way. The bus area is right off the ship .. easy ... We got our moneys worth for our family and have made memories for our 3 grand kids forever Read Less
Sail Date September 2017
We are frequent cruisers and have cruised primarily with Carnival. Carnival only offered one cruise to Bermuda so we thought it would be a great opportunity to visit. Embarkation Carnival implemented a boarding time selection for ... Read More
We are frequent cruisers and have cruised primarily with Carnival. Carnival only offered one cruise to Bermuda so we thought it would be a great opportunity to visit. Embarkation Carnival implemented a boarding time selection for check in. We chose 12:30pm as our check in time and when we arrived, there was confusion and chaos. The 12:30pm check in was meaningless and the staff didn't know where to direct us. It took us nearly 21/2 hours to get boarded. Ship We have sailed on the Carnival Sunshine before in 2013 for our European Cruise. The ship had issues then. While on board in 2013, there were several nights where we heard a loud banging noise below our floor (Deck 2). It sounded like someone left a large metal door open or something was not secured and was banging with the rolling of the ship. When we reported it, the crew came to our room but could not identify the origin of the noise. We heard the same sound again this time. In addition, we noticed that the ship was in need of general overall repair. The window in our stateroom was rusty all around the frame and had rusty water (condensation?) leaking from the frame, the shower clogged 3x and water seeped out of the drain next to the toilet, and we had the smell of sewage in our room through most of the trip. Base boards or molding was missing or rotted around the columns near Senor Frogs eatery, and there was quite a bit of rust on various parts of the ship. For us, the icing on the cake was the need to post a cleaning person 24/7 at the entrance to the casino because something (brown sewage?) kept seeping through the tile floor. Dining The food was good overall but the evening buffet left something to be desired. We decided to skip eating in the dining room and ate at the buffet the night we left port (see itinerary change below) . The food was dry and tasteless and not up to Carnival's normally higher standards. Itinerary Probably the strangest thing of all was the itinerary change. A week prior to departure, we received an email stating that the itinerary had changed. From: Bermuda - Mon - Arrive 1pm, Wed - Depart 5pm To: Bermuda - Mon: Arrive 1PM, Bermuda - Tue: Depart 5pm (spend the night at sea) Bermuda - Wed: Arrive 8:45AM - Depart: 5:45PM. We asked both the crew and the people of Bermuda why the change and the crew said it was a business decision (?) and the people of Bermuda said they had no idea why Carnival did that. Weather WAS NOT a factor. Consequently we had to go through customs again on Wed morning which delayed our debarkation from the ship and caused us to miss the ferry to another part of the island. Summary Overall we enjoyed the cruise and Bermuda but wished that Carnival would have addressed the areas we mentioned, especially the itinerary change. Read Less
Sail Date September 2017
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