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236 Carnival Bermuda Cruise Reviews

This was my fifth Carnival cruise. I chose this cruise for the 3 days in port in Bermuda, which was the only port and a bucket list destination for me. We booked one year in advance. About 2 months before departure, Carnival started ... Read More
This was my fifth Carnival cruise. I chose this cruise for the 3 days in port in Bermuda, which was the only port and a bucket list destination for me. We booked one year in advance. About 2 months before departure, Carnival started sending out "change of itinerary" messages. I received 6 change notices, the last one as we were departing for the port. The final result was that we ended up with about one and a half total days in Bermuda, not three. No explanation for the change was given, and no compensation was offered except for a refund of some port fees that we were owed, obviously because we were not in port. Instead, we were out sailing around in a circle to the east of Bermuda. Other than this major disappointment, the cruise was the typical Carnival experience. The food and service was O K, not great. One comedian was very funny, the other one not so much. The cruise director Deon was wonderful. The highlight of the whole cruise, other than the wonderful destination, was the ease and speed of getting on and off of the ship. Bermuda is by far the most beautiful port I've cruised to. There are many stunning beaches, lovely homes, attractions like the Crystal Caves and the Aquarium and Zoo, shopping in Hamilton, and historical attractions like forts, lighthouses, and St. George which is a UNESCO World Heritage site. Bermuda has inexpensive and efficient public transportation, by bus and ferry, to all parts of the island. Everything was clean and well-run. Everyone we talked with was helpful and polite, and Bermudians are so willing to guide you and tell you all about their wonderful island. They are obviously very proud of this exceptional place and rightfully so. I am already planning to return to Bermuda, this time on an airplane. I never expected to have the port time shortened (except in the event of a hurricane), and that event has made me re-evaluate the whole cruise experience. All of the people I spoke with on the ship were disappointed that our time was cut short. We all paid for 3 days in Bermuda as offered by Carnival, and that is not what we got. We also didn't even get the courtesy of an explanation from Carnival. Read Less
Sail Date November 2018
This is my fourth cruise on this lady, Carnival Ecstasy, she is in good shape for an old gal! EMBARKMENT: My wife and I drove down from North Carolina and utilized the new cruise port parking arrangement. We used to park in an old ... Read More
This is my fourth cruise on this lady, Carnival Ecstasy, she is in good shape for an old gal! EMBARKMENT: My wife and I drove down from North Carolina and utilized the new cruise port parking arrangement. We used to park in an old warehouse and take buses after you dropped off the luggage at the parking lot. Now you drive in, they take your luggage and your park in the open air parking lot and take the shuttle to the cruise terminal. It appeared to be a little faster. The bottleneck at the terminal remained the same, long lines that are slow. You do get onto the ship in about an hour or so. ON BOARD: Your room key is now at your cabin's mail slot next to the cabin door, so when you get on board if you want a drink you have to show your boarding pass and give your cabin/stateroom number, the new system is a little faster, but not much. You head to the buffet on deck 10 and have the "standard" buffet food, good but not great. You get into your cabin by 1:30pm, you room key card and onboard charge card is in the mail slot next to the cabin door. INTERIOR: Rivera (4th deck) R63 is an interior cabin, with a queen bed, two twins pushed together. as my wife and I are CPAPer's we had the stateroom steward, Wayan, split the beds for us. He provided excellent service through out our cruise. Standard interior cabin, a little dated but functional. ENTERTAINMENT: On the ship, the entertainment is by cruise staff, all production shows, a couple were good, the cruise director, Deon, is a high energy and very personable. The Punchliner Comedy Club had a very good comedian, Jody White, we only saw her PG show and it was an entertaining 45 minutes. COST of DRINKS: They are getting expensive $6.50 for bottled beer and $9 and up for cocktails, similar to RCCL. PORTS OF CALL: My wife had not been to Bermuda in about 25 years, back in "those days" we did the snorkeling, glass bottom boat, the pink sand beaches and explored the island, now we sort of just walk around the port area. I will comment later about Bermuda it is a beautiful island to visit. MAIN DINING ROOM: We were "your time dining" from 5:45 pm to 9:30 pm, and there are long lines to get into the restaurant and your are given the buzzer that goes off when your table is ready, no matter what time we went, early or about 7:30 pm, there was about a half hour wait time. We dining in the Wind Star main dining room and fortunately got the same section at our request, with the team head waiter Iman and the team waiter Sentana, with a third rotating team assistant waiter at tables 138 to 146. They provided excellent service throughout the cruise. THE MENU: Standard fare, we had prime rib, two nights, beef tenderloin one night, and the menu varied on the beef and pork, with spare ribs, beef short ribs, along with the pasta, vegetarian, and seafood selection. There are two formal nights on the seven day cruise in which there are table cloths on the tables. The appetizers are standard, and they only have escargot (my favorite) one night of the cruise. Overall, the food was very good but not great. Now the "salt shakers" in the main dining room are the little cylinder ceramic shakers with three little holes onto and THEY ALWAYS CLOG!!! Five of the seven nights we had to have our waiter bring us salt shakers that were not clogged. Carnival get new salt shakers! If that was my main complaint, what am I complaining about. MEET and MINGLE gathering: I would have to rate it a poor compared to the Royal Caribbean Cruise Lines. There were about 25 Cruise Critic M and M folks, and they coffee, juice, water and danish. On RCCL's meet and mingle, they had bottles of wine and champagne, hats, a backpack and the coveted pens and markers. THE CASINO: My wife and I were here on the Carnival Players Club "bounce back" casino offer, it you gamble "enough", and I do, you get a offer of an interior cabin for $100 per person, plus port charges and on board credit of $100 each, so essentially, its a "free cruise" excluding the port charges and taxes. Unfortunately the casino is small, and as I play three card poker (only two tables) and WPT heads up hold 'em (only one) I had limited table time as this cruise was also a Carnival players club "Premier" players club cruise and people were sitting at the table to play before the casino opened. There was a mix of old and new slot machines, mostly older vintage, and I did not hear of any really big slot machine wins announced. DEBARKMENT: Under an hour we went from the gathering place, Sapphire Lounge to pick up our luggage, through customs onto the shuttle bus and to our car in under one hour. Amazingly fast. OVERALL IMPRESSION: It was a nice cruise on an older ship, with standard accommodations, very good but not great food in the MDR that provided excellent service,that visited the beautiful island of Bermuda. There few kids on board as it is the school season, a good age group mix. Read Less
Sail Date November 2018
We have used Carnival before and this was our second time on this particular ship. It is an older ship, but is kept very clean, what it lacks in glamour, the staff make up for in a positive attitude! First and foremost- our room ... Read More
We have used Carnival before and this was our second time on this particular ship. It is an older ship, but is kept very clean, what it lacks in glamour, the staff make up for in a positive attitude! First and foremost- our room stewards, Dedi & Sasha were excellent! They gave us extra towels, kept ice in our rooms and always stopped to socialize and ensure that our needs were met! Thanks so much guys! Cruise director, Deon was wonderful! We really enjoyed the music trivia nights with him and Double D. Also, a big thank you to Dan & Steffan for hosting the comedy shows and being so friendly! Johnny Milwater, Cee Jay Jones, Thomas Brown and Jodi White put on great comedy shows and we had lots of laughs! A special thanks to LexAppeal for your nightly performances and the rock show - we thoroughly enjoyed watching and listening to all of you! Thanks to Bandit and the burger guys, we love Guy's burgers! The pixel staff was wonderful as well! Reymond and Made were very attentive on the smoking deck as well, thanks guys for keeping everything cleaned up. We would like to send a special thanks to all of the dining and housekeeping staff on the Lido deck. The only negative thing about the cruise was the long wait for the dining room on cruise formal night. It took 45 minutes to get in the dining room and another 45 minutes to get our appetizer. That was very disappointing, but the good was good! Overall, we had a great experience and would definitely do it again! Thanks to everyone that made the trip wonderful, we met some wonderful people and thoroughly enjoyed our 5th Carnival Cruise. Read Less
Sail Date November 2018
The cruise was great, the ship was great. Bermuda was a great place, everything was a little expensive. The ship was originally supposed to be in port 3 nights, but for some reason we had to leave one day at 3 and return to port the next ... Read More
The cruise was great, the ship was great. Bermuda was a great place, everything was a little expensive. The ship was originally supposed to be in port 3 nights, but for some reason we had to leave one day at 3 and return to port the next morning at 930, so that really took away one of your nights in Bermuda. The food and dinning room service was great. Room service was good, Guys Burgers have the best hamburger any where. The casino was good, won some money & the casino staff was so nice This was a Primary Cruise and the gifts were really nice. The shows were good and had a great people. Deon the cruise director was one of the funnest people on the whole ship. It was always nice to hear his announcements everyday. The military show on the ship was one of the best I have attended on all my Carnival cruises. Read Less
Sail Date November 2018
I love Carnival, I thought the good was delicious, the staff was very friendly, ship was clean, it was a wonderful vacation. This was my 15th cruise so I do know what I am talking about. The captain is a sweetheart, the comedy shows was ... Read More
I love Carnival, I thought the good was delicious, the staff was very friendly, ship was clean, it was a wonderful vacation. This was my 15th cruise so I do know what I am talking about. The captain is a sweetheart, the comedy shows was hilarious. I went to all of the comedy shows. Guys burgers was so delicious i could eat them every day. The brunch at sea was my favorite meal. The filet mignon for breakfast was always cooked to perfection. The prime rib at dinner was yum. Our cabin guy was very good at his job. I liked how Carnival allowed us to buy a liter of crown royal for our room. We will be going back next month and taking our five grandchildren with us.they do enjoy cruising and they enjoy camp ocean and the green eggs and ham breakfast. Carnival keep up the good work. Read Less
Sail Date November 2018
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 ... Read More
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 degrees; food was terrible all 8 days. Any warm food got super cold quick. Trash. If you love salads, this was your cruise. If you like mashed potatoes, this was not your cruise. Mashed potatoes, one day for lunch. Otherwise rice and rebaked, baked potatoes. Black wrinkled skins and old potatoes. Tasted terrible. How about this. Turkey leg carving for lunch, the rest of the turkey for dinner. Veal parm. For lunch then warmed up for dinner. All the hot food. Warm at best. Lunch buffet. Always 30-40 tables always needed cleaning off while many were needing tables to eat at. Super short on help. Cutting down I would think. Bloody carved meat. Disgusting. Steak, super tough. Out of the entire 8 days. Two deserts were very good. Otherwise, none of them had any taste to them at all. Totally bland. Sause to put on a desert. Strawberry was a thin liquid with no taste. If there was soup that you may have liked. Saying that because they mixed up a lot of left overs and made soup. It was hot. The rolls were not much bigger than the butter tab. One day nice soft rolls, the next day harder and third day dark brown crispy hard reheat. The shows were average. One was totally boring. Fish and chips one afternoon. They want you to buy it. Chicken twice a day every day. Bingo was a joke. $500 dollar bingo. First game $100 second $150 third $250 that is there $500 dollar bingo. Now, almost all of the time more than one winner. Most received $50 if you won. Reason a lot of winners had to split it. The lowest they would give you was $50. Bingo card single $20, double $30, triple $40. So if you bought the $40 and won. You ar a big $10 dollar winner. A few hundred were playing and that is all carnival could offer. Disgusting! No electronic pads to get either. All dobber playing cards. The state room was fine. Like usual and our room steward was very nice as usual. Now how about this. I always do this. Every time I play a slot machine. I charge $100 to my account. Win or loose. Next machine I charge another $100. I can always look at the invoice and see how many games I played. This time, at cash out, I was accused of money laundering. Yes, money laundering. This was the very first time it happened to me. They would not give me my money. I was forced to take the cash out money and pay off my bill. The bill was all on my charge card. Talk about embarrassed. Yes, treated like a criminal. Our next Carnival cruise is on the Magic for Halloween 2019. Six cruises for 2019. Carnival, thank God, is only one of them. One last thing, the morning we were leaving, the Carnival channel on the TV had the time wrong by an hour. It was 6:30AM and it said $5:30 AM WE went back to bed. Then after leaving the room. We find out the correct time. Well, I could go on and on. Carnival is sinking fast. Celebrity and RCCL is blowing them out of the water for sure. Did you know that your points on carnival and Princess are not recognized together. RCCL and Celebrity, they are. The first cruise we took on Celebrity we were treated the same as going on an RCCL cruise ship. Priority. Nice! Happy Crusing! Stay off of Carnival ships. Forgot one thing. This must have been a cruise for the extremely old and the disabled. More electric scooters everywhere and always parked in the way. Read Less
Sail Date October 2018
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to ... Read More
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to have no expectations whatsoever, and just relax and see the island. But this cruise was something else. To start, embarkation was ok, we came on time, went straight to the cabin and were shocked by the dilapidated state of the furniture and accessories, the shades were broken, the couch is stained, the window and door to the balcony so dirty you could not see through it. So I cleaned the room, the doors, the windows, the bathroom, but I still did not sit on that couch for the duration of the cruise, and tried to stay away from all surfaces. One day when mirrors were fogged, when we had the balcony door open, I saw all kind of had prints on every mirror in the room – must be a year at least of prints. We found discarded items from previous passengers, pill boxes under the bed. The same is true for every room and hall on this ship – it is dirty. Both my husband and I had terrible allergy attacks in the dirty cabin, and had to take antihistamine pills every day and buy more in Bermuda. Steward could not care less, I asked him to bring me a rope, it took a day, and when he did, it smelled of mold. One day the towels he changed were stained and torn. The drill was next, it started around 3 pm, standing in line for an hour in FL heat on the deck waiting for the drill. Captain did not wait until the end of the drill and started moving before it was over. So we were not able to have a going away party or see the shore from the top floor. This was just an opening act of the cruise where nothing was done on time. The crew behaved like it was their first cruise and they had no idea what to do and how the clock works. Captain’s toast was delayed by hour and a half without explanation or announcement. It was scheduled for 7 pm did not happen until 8:30; balloon drop scheduled for 9:15 was done at 9 instead when people were at dinner, and so on and so forth. There are no public places on this ship where you can just sit, relax, listen to music, the smoke is everywhere. The only through deck on the ship (deck 5) has a casino in the middle, the smoke is standing there, you cannot breath, and you cannot avoid going through there 10 times a day. Entertainment is nonexistent at best, and horrible the rest of the time. We could not find a thing to do on the ship for 8 days, tried to find any dance music, but all they have are terrible Cuban and calypso music on promenade, even when they played something tolerable, you cannot dance or stay there because of the smoke from the casino. So-called punch liners with their bodily function humor are tacky and not entertaining. Violinists on deck 3 were not told to stop playing when cruise director or captain is speaking, they would play louder so no one could hear the announcements. Singers and dancers are the worst I have seen in my over 30 cruises, 3rd rated Las Vegas strip club has better dancers that the once on the ship. The singing crew - wow - they should not be allowed to sing. In over 30 cruises that we took, we maybe missed 2 shows; this time we skipped 2 shows on purpose and left after 10 minutes of the other 2 shows - impossible intolerable cruelty on passengers to endure the screaming and screeching from the stage. The TV in the room is from the 19th century, no movies on demand, not even pay per view. Store selection is poor. This is the first cruise ever and the first trip abroad that we did not buy anything in the gift shops and did not bring any liquor back with us. The booze, watches, jewelry on the ship was more expensive than in regular US stores – first time ever. Everyone on the ship seems unhappy, crew is complaining all the time on long hours and being tired. Everyone is talking about when their contract ends and they go home. Very depressing. Now, the food. Food was terrible everywhere, no one cleans the tables at the buffet, and when they do, you have to clean them over again. I do not eat pizza, burgers, Mexican food, or any other junk, so I cannot rate these joints on board. But there was no food after 9:30 anywhere, no late night buffet, no deserts, no snack, no cookie, no ice cream ( I do not eat the chemical stuff they put into soft serve machines, would not consider it food). There is a coffee shop on board, so you can have coffee at least during the day because the cafeteria coffee is undrinkable. Buffet did not have any fresh choices, no berries, no fresh deserts, no good deserts either anywhere in 8 days. Terrible breakfast, to order cooks were out of pepper, tomatoes, mushrooms for omelets all the time. There would be a line of 10-12 people and he is making one omelet at a time on one skillet while 3 other people are standing nearby talking. Not once there was lox, white fish, herring, smoked fish served. No shrimps, no seafood for lunch or dinner at the buffet. I have not had anything tasty in 8 days, every time you go and eat, you think – why did I eat that? And how can I get it out of me fast? The second night was formal, so there was lobster at the restaurant; it was spoiled, I had stomach aches all night and the next day. Soups were terrible everywhere, how hard is it to have a consommé or chicken noodle soup? No vegetables were ever served anywhere but one day for lunch they had grilled zucchini and squash. In the restaurant when I asked to have vegetables, I would get 1 piece of broccoli or potatoes. We have noticed before that when chief is from India, the food is terrible, both in quality and choices. This was certainly true on this ship. On the last day at sea they decided to wash balconies - they wasted our last day on that and just spread the dirt all over. I can go over every day and every detail and cannot name one good thing from this cruise. This was our last cruise on carnival, it was terrible, and I never want to repeat it. Read Less
Sail Date October 2018
First i would like to say carnival tries to give you a fun experience and usually succeeds.Embarkation was fair. Food was fair service in Lido food court was terrible Service from our cabin steward was wonderful Dian was our cabin ... Read More
First i would like to say carnival tries to give you a fun experience and usually succeeds.Embarkation was fair. Food was fair service in Lido food court was terrible Service from our cabin steward was wonderful Dian was our cabin stewards name. He was attentive and one step ahead of us. We never had to remind him of anything he had our wine chilled and waiting for us every day. He made sure we had plenty of clean towels and bar soap. And the towel critters were a fun surprise everyday. The ship itself could have had more identification for direction and what is available on each deck could have been better defined like in elevator. The tv could have provided interactive account for those who could not download hub on cell. The entertainment was good The comedy club was a fun time with comedian Mrs. Ford who was very funny. The quest which i usually enjoy was a little raunchy and i am not prudish but found a real low life crowd not usually on any of the other ships i frequented in the past.No fault of carnival . But it kind of turned a funny and risky adult fun into raunchy dirty pig show.. The crew in the entertainment shows put on a good show and caught the audience attention and the lighting and tech group was actually excellent. The bingo was a sham. I would never be rooked again into paying for play with such ridiculously payouts with stupid contingencies to the winner. Likpick the right envelope or pop the right balloon to get the winners jackpot which they already clearly won. What happened to giving away the jackpot to the one who calls bingo? And quite frankly a 100. dollars or 200. should not be the winners payout ever if they pay 29 to 59 to play. and most of the time have to share with 3 or more winners lol. Cruise hip bingo has changed they use to give the whole jackpot of 5000. to 7000. away what happened. And being a bingo player i know that 49 numbers are very improbable to get in a coverall thus no jackpot winner usually. Shame on you carnival conquest. Read Less
Sail Date October 2018
We sailed on Carnival Conquest from the 27th of October to the 4th of November. Even though my mother and I have been traveling together ever since I was born (22 years ago), all around the world - it’s only recently we started cruising. ... Read More
We sailed on Carnival Conquest from the 27th of October to the 4th of November. Even though my mother and I have been traveling together ever since I was born (22 years ago), all around the world - it’s only recently we started cruising. This was our fourth cruise and the first Carnival Cruiseline. Stateroom 2214: It was a very cozy, little cabin. Nothing extremely exciting, but what to expect from a standard cabin. The cabin-stewards were always very quick with cleaning the cabin, so it always looked nice. The cabin stewards were very sweet and always made sweet towel animals - so many that we had a zoo on the last day! The beds were outstanding! Never have we slept in better beds - not in hotels or other cruises - the madras was so soft and the pillows were fluffy and big. Dining: There were quite a lot different places to eat - but if it is doing the busy hours, not enough room to sit. We eat mostly on the Lido Deck with the buffets, Blue Iguana and the Pizza place. The food, in general, was good, but the variety isn’t the biggest. We liked the fact that we were able to get pizza almost any hour of the day and the frozen yogurt was available 24/7. The frozen yogurt/soft ice was very tasty and even though there weren’t more than three flavors to choose from - you never got tired of them. Breakfast: the croissants and most of the bread wasn’t fresh - which were quite a big bummer. The pasties such as cinnamon rolls were fresher and tasted great - but you expect to eat fresh bread every day when you are on an 8-nights cruise - actually no matter how many days you are onboard. Lunch: we loved the burritos and tacos - in general the lunch was great with a better variety. Dinner: the variety wasn’t the biggest, but it had a good taste. It could have been a plus if the Blue Iguana were open doing dinner-time. Desserts: Most of the cakes lacked taste and texture. Many were almost uneatable due to the huge amount of gelatin, so they became rubbery. Crew: We had the great honor of having Leigh as our cruise director - who is absolutely the star of the ship (if not the company). Leigh is energetic and shows a lot of passion and enthusiasm about his work. He cares a lot about the passengers, always allow himself time to chat with them and knows everyone onboard. He is without a doubt the greatest gift to this company and will with guarantee make your vacation even more unforgettable. He became a great friend of my mother and me, and we will always be thankful for everything he did. You will differently be missing him when you get back home. We hope to cruise with him again!!! Captain Claudio is - just like Leigh - a star of the ship. He is a very sweet, outgoing, charming man, that cares about his passengers, his crew and his ship. He likes to chat with people - not only doing events but also outside of the ship. My mother told him, I want to be a captain myself, and he immediately courage me to do so. The officers: all of the officers we came across were very smiling, sweet and caring. They always said hi and wanted to chat. Not only onboard but also when they saw you outside. The waiters: our experience with the waiters on the lido deck wasn't the best. They did not clean the tables very quickly and did not speak very much with the passengers. They did not seem to be very happy about their job and did not really want to get in contact with anyone - this was a shame, many want to talk with all kinds from the crew, and every other ship we have been to, the waiters were much more talkable and made you feel special. Entertainment: You will never be bored on carnival. If so, it’s your own fault. They have so many different activities during the day and night - so the only problem there is is the time-limit you have. Everything with Leigh is a must. He can make every event laughable. The game shows are a great fun - especially the love & marriage show. The shows with the dancers and singers have a beautiful, creative scenery, the performers and music are great - but the shows are quite the same concept except from a different theme (Motown, the 70’s & the 80’s). so it lacks a bit of variety. We were so lucky to be on Conquest on Halloween night. It was great to see that so many had a costume and Carnival for sure did a lot to put up special drinks and decoration for the night. The only minus was that it wasn’t the guests who chose the winner of the costume competition. It was a shame. Many talked about this afterward and they wished they had a saying in who should have won. The Wi-Fi was terrible. You have to log out and reconnect all the time, and you aren’t able to make a call over Messenger. The Hub-app, Carnival have is a great way to see what’s happening during the day and even get a reminder for the events. You are also able to see a map over the ship, which can come in handy for the first few days. Unfortunately, the app wasn’t able to download after leaving the port due to the Carnivals weak internet. Overall our first experience with Carnival was a success and we look forward to joining the fleet again in April on Carnival Splendor. Read Less
Sail Date October 2018
We have been cruising for several years now on multiple lines. We are very familiar with Port Canaveral and enjoy sailing from there. Embarkation was fast and easy. Probably one of the best in our history. The Sunshine is a large Ship but ... Read More
We have been cruising for several years now on multiple lines. We are very familiar with Port Canaveral and enjoy sailing from there. Embarkation was fast and easy. Probably one of the best in our history. The Sunshine is a large Ship but not a mega ship. Large enough to not feel crowded. She had a major refit in 2012 changing from the Destiny to the Sunshine. My wife and I found her layout different than other ships and a little awkward at first to navigate. As always, our cabin steward was excellent and attentive. It is a personal opinion that industry wide, I have noticed a slight downward trend in food quality on the various lines. We make a point to dress and eat in the dining room for supper and for most breakfasts. The menu offerings were varied with some new items, but many of the familiar items and favorites seemed to be missing. Also portion sizes have shrunk a little. Not really a huge deal due to the fact that you can order pretty much all you want. We also make a point to try the Specialty options at least once a cruise. Some high points from The sunshine are the Havana Bar and its tastes of Cuba (gratis) and JiJis (15$ per person). JiJis is an inspired asian dining experience that was so SO worth it. Also I highly recommend trying the Chef's Table experience. It is worth every penny from start to finish. Just come hungry. Entertainment was on par with cruising. The stage shows were good but not wowing, although we had a master magician amaze us. This cruise had some of the best comedians we have seen and with fresh material. There was plenty to do on ship as usual. One really nice feature on the Sunshine is a 3 deck Serenity area at the fore of the ship. The service aboard was fantastic as usual. Our ports of call were Bermuda and grand Turk. Bermuda was beautiful. We, as a rule, do not book excursions, but rather "freestyle" and venture forth on our own. I took my time and did some research on Bermuda before our cruise and found some great travel options. The public transportation passes cover both ferry and bus. We spent some wonderful time travelling around and across the island, catching many sights and activities for less than the cost of one ship excursion. I highly recommend going to the Fantasy and Crystal caves, and a visit to St. George. Grand Turk is small and very flat. There are some neat sights there and some great shopping. Our whole goal was to sit beside the pretty blue water and do some snorkeling. We even managed to swim with an octopus for a while. There was plenty of beach sitting with free lounge chairs and clamshell shelters. Never did it feel crowded. And found an amazing little snack shack, The Beached Whale. I would definitely recommend this trip. Read Less
Sail Date September 2018
I chose this cruise because I wanted to go to Bermuda, Embarkation was poor, this was the longest it had taken me to get on a ship in my 20 cruises since 1991.The Sunshine is a nice ship, this was my second time on board, it has a ... Read More
I chose this cruise because I wanted to go to Bermuda, Embarkation was poor, this was the longest it had taken me to get on a ship in my 20 cruises since 1991.The Sunshine is a nice ship, this was my second time on board, it has a difficult deck plan.Cabin was very nice I had a balcony 7249. Dining was very good except they did not follow my request that I had book from May 2017 for a table for two only.After talking very firmly with them this was resoled, We also dined at the Fahrenheit Steak house, the manager had very poor customer service skills, she however apologize for not greeting us. Entertainment and Activities was very good.Overall service was GREAT!!. Ports and Shore excursions was great I did the Island tour of Bermuda and it was wonderful.I also meet some wonderful people on board in including staff and cruisers,Overall this was a wonderful cruise and I would do this again. Capt. Greene Read Less
Sail Date September 2018
Took the Ecstasy for a 6 day to Bermuda. We have been on the Ecstasy before. The crew was great and they took care of any issues very easily. Food was good and everything was clean. Entertainment was top notch. This is an old ship and ... Read More
Took the Ecstasy for a 6 day to Bermuda. We have been on the Ecstasy before. The crew was great and they took care of any issues very easily. Food was good and everything was clean. Entertainment was top notch. This is an old ship and all the public areas are above the rooms. The whole cruise was great, weather was so so but carnival didnt make the weather. trouble didnt come till the very last day. Captain warned us that we would be in 4 hours late due to the heavy seas and strong head wind. but over night i got a letter saying i needed to go to a deck 8 lounge to meet with customs. It stated i would owe the customs money. I only bought 2 cartons of cigarettes even though the guy tried hard to sell me 4 cartons. you are only allowed one carton per passenger and since it was only me and my wife that makes 2 my limit. I also bought her some jewelry at the fun shops that was over 700 dollars but then again for two people it is 1600 total. I had maybe 50 dollars in trinkets from the port so i was way under on customs. BUT Carnival turned my name in as oweing duty as if i was travelling alone. Mean while my daughter got the same type of letter becausse she spent 1300 at the fun shops. So 1030 i get in line as the ship docks. and hour later there was no one yet. one guy showed to do this ( this isnt carnivals fault) but me standing in line was. Finally i was next and inside 45 seconds the customs officer after looking at my statement stamps me approved and sends me on my way. BTW my daughter had the exact same experience. Anyhow now i had to get in line to leave and we were in port nearly an hour by this time. Lesson learnt was dont spend more on board than you can individually bring ashore duty free, it doesnt matter if there are 2, 3 or 4 of you in your party. There were a lot of people in that line and i was close to the front.I feel for those at the end. If carnival selected with a bit more intelligence it wouldnt have been an issue at all. The food was overall really good. I love the ribs, and the service this time was impecable. From sit down to stand up only an hour, usually it is more like 90 to 120 minutes. We did have 3 sea days so brunch was something i love on carnival and it was as usual delicious. The band Lexappeal was awesome and was even included one night in the stage show. The male and female singers were great. The other performers were also very good and each had a very different genre and in its own right appealing. The ship doesnt have a big screen but I dont really watch movies often. The port was ok. Glad i went , probably wont return. Things seems a bit more pricey than normal. I took a shore excursion to see the whole of the island and they did that for sure. I think if I did return i would take the ferry over to hamilton for the shopping. Just my 2 cents. Let me finish on a totally up note. The crew was fantastic. obviously the management is doing a bang up job. Oh and I am including a pic of my towel animal..... Read Less
Sail Date September 2018
Cruised on Carnival Horizon Sep 2018. The elevators were 'state of the art' which means confusing. you go to a kiosk, choose your floor and the screen tells you which elevator to go to. Then you wait and wait. There is no ... Read More
Cruised on Carnival Horizon Sep 2018. The elevators were 'state of the art' which means confusing. you go to a kiosk, choose your floor and the screen tells you which elevator to go to. Then you wait and wait. There is no indication on where your elevator is or when it will arrive. Once inside, you are stuck. You go to the floor that you choose on the kiosk plus any other floors where others are waiting to go to the same floor. Just strange. Never book spa balcony cabin 11234. When looking at the deck plans, there was an unlabeled cabin next to 11234. I asked my agent what that was and she put me on hold to call Carnival and ask. They said it is a storage closet. I figured no noise from a storage closet at night when I am trying to sleep. Well it wasn't a storage closet. 11234 is next to the thermal pool mechanical room and at 2am the first 2 nights, it drained the thermal pool so it sounded like a toilet flushing (but really loud) that lasted for 10-20 minutes. We switched to another open balcony room after the second night. Went to the Serenity (adults only) deck and one of the whirlpool spas wasn't working at all. Considering this is a new ship, that is a fail. The entertainment was awesome. Food was very good as well. Read Less
Sail Date September 2018
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie ... Read More
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie pool with kids sitting on steps and diving in splashing around, went in with shoes on, complained to a staff member and nothing was done. Bathrooms were far and few between, had to travel quite a bit to find one, they were not that clean either. Not impressed with the Cruise Director, barely saw him or heard him, except for the two times he was dancing on the bar and at the sail away party. Buffets were not impressive, and "the fun ship" always had a lot more things going on, especially on the lido deck, they used to have ice sculptures and midnight buffets on the deck itself. Didn't think it was appropriate to pay to watch a movie or thrill ride in the 2 new theaters, and one reason that really made me want to take this ship was the sky ride that was not working. Embarkation and disembarkation was very good and moved quickly. The Meridian Main Dining Room was great, wait staff great as well as the food. Read Less
Sail Date September 2018
We did this cruise because we had to cancel another cruise; boy was I glad we got to take this cruise. It was the last cruise on this ship out of New York, and they did it New York way! Getting on the ship was fine, as long as you show ... Read More
We did this cruise because we had to cancel another cruise; boy was I glad we got to take this cruise. It was the last cruise on this ship out of New York, and they did it New York way! Getting on the ship was fine, as long as you show up on your designated time on your boarding pass, otherwise you have to go into another line. I have cruised many carnival ships before, but this cruise ranked #2 on all my cruises. We had the best cruise director ever. Ryan and his staff kept us quite entertained. Never had a boring day. The comedians were fantastic, Mike Davis and Jeffery Jene kept us in stitches. The food was good, the ship was clean. I would recommend eating at the 55 steakhouse. It was such a great experience. The service was more personal because you have less people to attend to unlike the main dining room. The dining room service was fast, I am not sure why people are complaining, but on our cruise we did not have to wait for dinner. One tip is that you can eat at the Pig and Anchor for free on the first day of the cruise until 3:30pm. Drop your bags off, and go there, you will not be disappointed. All and all a good time was had by all. Florence ruin our beach day in Bermuda, because the waves on the beach were large and we had red flag warning. I will be cruising again in January with Carnival and I hope Ryan is our cruise director. I also stayed in a spa cabin which was a first, but would do it again. Like having access to the spa and its amenities it had to offer. Also the celestial show was amazing. You can only see this show on the Horizon. Book your cruise on Horizon, you won't be disappointed. Read Less
Sail Date September 2018
My first attempt at a cruise review after 4 cruises. We were to leave Baltimore on September 9, 2018 for Bermuda. Because of Hurricane Florence we were rerouted to the Bahamas. Grand Turk, Half Moon Cay and Freeport. We cruised to ... Read More
My first attempt at a cruise review after 4 cruises. We were to leave Baltimore on September 9, 2018 for Bermuda. Because of Hurricane Florence we were rerouted to the Bahamas. Grand Turk, Half Moon Cay and Freeport. We cruised to those islands in 2011. I will give you some updates on changes I noticed on this cruise since our last cruise in 2016.. MY OBSERVATIONS: PARKING LOT: There used to be 2 lanes, one for cash and one for credit. The cash line was always the shortest. Now both lanes are open for either cash or credit. EMBARKATION: Seeming long lines at the 1:00 - 1:30 check in but they moved really fast. Carry on bags went through the xray conveyor belt but this time they were not opened and inspected like they did in 2016. We were aboard in about 15-20 minutes. Rooms were ready at 2:00. SHOWER: Water pressure in the shower was excellent. Shower curtain was extra long and didn’t wrap around you while you were taking a shower. I do wish they would add a small grab bar in the shower while the Pride is in drydock. ROOM SERVICE: Room steward brings a card and you check off AM, PM or BOTH. We were not pressured one way or another. We chose AM and wrote in ice. Our room steward was I Ketut and he was great! ROOMS: Our 4K room had a flat screen TV. Previous years you could find the day’s menu and check your sign-and-sail balance on the TV. Now you have to download the Carnival Hub to see those things. We didn’t take a device to use and locked our phones in the safe so this was no help to us. We would check our balance and add money if needed at one of the Kiosk’s at either end of the Casino. Never had to stand in line at Guest Services. I listed the TV Channels you get on the room TVs at the end of this review. BRUNCH: OJ was the only juice offered but you could ask for others. The bread basket came around and you could pick one piece. Menu was great! DINNER: We had YTD on the 3rd floor dining room. Bread basket was placed on the table. Water was really good on this cruise. Some choices came in little bit larger portions (caesar salad especially). Our waiters were awesome! Arta, Arya and Libin. At around 5:30 the line would start forming for the YTD. Crew members from the Dining Room were nice enough to bring those disabled guests right in to a table so they didn’t have to stand in line. I thought that was very nice. In past years they had a menu board outside the Dining Room with that night’s dinner menu. This cruise there was none. LIDO: Lots of good choices for lunch. Breakfast was always the same. I am not a fan. Best drink we found from Lido was to put about ½ inch of lemonade in the cup, add ice and then fill with water. Excellent lemon-water! Lido now has platters alongside the plates. Perfect to use as a tray if you need one, especially for bringing coffee and pastries back to the room. GUY’S BURGERS: Guys is a matter of opinion. Some love it and some do not. My husband loved it but I don’t usually eat burgers. The fries looked greasy and not crispy. However, I love fried onion sandwiches! I got a burger roll from Guys and filled it with the (yes, very greasy) fried onions from their fixins bar. Delish! PIZZA: We both preferred the pizza of 2 years ago made on a flat bread/foca bread type crust. This time it was made on traditional round pizza crust and it was served as ½ pizza when you ordered. (Unless you wanted a whole one. Approximate size was a medium). SHOWS: We didn’t go to any of the musical shows except KARAOKE which was fun. Hosted by Assistant Cruise Director Bendy Blake who was awesome! We did attend the CARIBBEAN SHOPPING SHOW. As reported by others, it was a waste of time, just telling you where to shop on the islands. (Stores associated with Carnival). Love and Marriage Show was hosted by Dr. E and of course it was very funny. He asked around 10 questions. COMEDIANS: Didn’t attend but heard they were very funny but only about 20 minutes sessions. Last couple of nights they had no comedians because they were to be picked up in Freeport on Friday but we skipped that port and came straight home Thursday after Half Moon Cay. CASINO: We spent a little time in the Casino on the first night. The smoke was unbearable. When we got back to our room, our clothes smelled like cigarette smoke! I wish they would make the table game side of the Casino the smoking section and the Slot Machines on the right as non smoking. That might help a little. DH was able to pick up a stack of $100 from the claw machine. We saw a couple other people grab one as well. CREW: As always, you won’t find a nicer, friendlier crew anywhere. When ship is docked in a port, the crew members are busy cleaning. CRUISE DIRECTOR: Reverend Dr. E (Eversen) was so funny and personable! Best cruise director we have ever sailed with! PORTS: GRAND TURK: We were last in Grand Turk in 2011 so it has been awhile. Back then Carnival advised to stay in the Carnival port area and not wander off beyond there. This time, locals were everywhere in the port. They offered golf cart rentals, jeep rentals, tours, chairs and umbrellas closest to the beach. It was really a big difference and to me it just seemed overcrowded with so much going on. Port shops were great. Half Moon Cay: Awesome as always. Captain announced on Thursday evening when we left Half Moon Cay that we would not be docking at Freeport on Friday due to Hurricane Florence. We would leave right then and go farther out to sea and around the Hurricane on our way back to Baltimore. Friday was a rough sea day as we did hit some rough seas. This also cancelled the Comedians for Friday and Saturday as we were unable to pick them up in Freeport. DEBARKATION: We did self-assist for the first time and loved it! If you have any questions, I would be happy to answer. TV CHANNEL SHOWING 11 FUN FINDS 13 CRUISE LIFE 14 CHANNEL GUIDE 15 SAFETY INFORMATION 16 FUN ABOARD 17 CARNIVAL ADVENTURES 18 MAP CHANNEL 19 FORWARD CAMERA VIEW 20 LIDO CAMERA VIEW 21 AUDIBLE FUNTIMES 22 CNN 23 CNN INTERNATIONAL 24 CNN SPANISH 25 HLN 26 BOOMERANG 27 CARTOON NETWORK 28 TNT 29 TBS / WATCHED IN ENGLISH/COMMERCIALS IN SPANISH 30 TCM 31 TRUTV / SPANISH IN PM & ENGLISH IN AM 32 FREE MOVIE CHANNEL / MOVIE GUIDE BETWEEN MOVIES 33 FUN FOR ALL 34 OCEAN VIEW 35 GOOD TO KNOW 36 MUSIC CHANNEL Read Less
Sail Date September 2018
I had very high expectations for this ship before I boarded. Considering it was brand new (only 4 months old when we sailed) and all of the bells and whistles that were advertised, I knew this would be a fantastic vacation. I was wrong. I ... Read More
I had very high expectations for this ship before I boarded. Considering it was brand new (only 4 months old when we sailed) and all of the bells and whistles that were advertised, I knew this would be a fantastic vacation. I was wrong. I was traveling with 9 people-5 adults and 4 children in 3 different cabins. The embarkation process was super easy and organized. I was happy with this as we all know how difficult it can be rounding up large groups of people and especially children. The service was awesome as well. Everyone on board was friendly and helpful. We loved the cruise director Mike and his team. They were funny, personable and engaging. The food was great and the head waiter Gus at the Reflections Restaurant was very good. He remembered our names when we saw him the next day after meeting us just one time the night before. Now the downside...this ship wasn't clean. Everytime I went into a restroom in a public area there was toilet paper on the floor, water all over the sink and an awful smell. There was dirt built up in the corner like it had never been cleaned. Again this ship wasn't that old so I'm not sure how this happened. We would walk down the hall any time of day and find dirty dishes outside the cabins which wouldn't be a problem except we would go back down the hall hours later and it was still there. When trying to find a place to eat at the buffet, there were always dirty dishes piled on abandoned tables. I've been on multiple cruises/cruise lines and never experienced this before. I also thought there would be more for the kids to do. There weren't many activities for the kids that didn't cost money. The IMAX theater, thrill theater and arcade were all very expensive. Overall it was a good time. If you do choose this ship, just be sure to lower your expectations and you won't be disappointed. Read Less
Sail Date August 2018
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your ... Read More
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your food, you will not be happy. Very little or poor quality alcohol in drinks. The staff was mostly not helpful and did not take any extra steps for you. For example, I arrived early at the dining hall for breakfast. I was told they didn't open until 8:30. That was it. Staff could have told me where my other options were if I wanted to eat immediately and not wait. This is one of many such examples. There was only one show, the staff show. Carnival takes nickel and diming to new heights by charging $5 to use the on ship app. After paying for the cruise, I find this additional charge insulting, it should be a free courtesy. The bingo was on paper, no tablets??? New ships or not NCL and Royal have Carnival beat in every area. My only plus was my room in the beautiful Havana Cabana area. Very exclusive, the only thing that made the cruise bareable, seriously. Read Less
Sail Date August 2018
I did not have high expectations of Carnival as I had read too many bad reviews regarding this line but I was pleasantly surprised at the experience. Yes, it is a party ship. It's known as the FUN ship for a reason. If you're ... Read More
I did not have high expectations of Carnival as I had read too many bad reviews regarding this line but I was pleasantly surprised at the experience. Yes, it is a party ship. It's known as the FUN ship for a reason. If you're looking for quiet, there are places to go on the ship to get that, you just have to find them. CABIN - We divided our family of 5 into two interior rooms. The rooms are not that important to us as we hardly spend any time in them. They are small but didn't bother us as we're not big people but if you are on the larger side, they will feel very small. Housekeeping is lovely. FOOD - There were good things and bad things about the food. If you've cruised before, you'll be disappointed at the lack of choice at the buffet. They have separated stations into restaurants. So no pizza at the buffet, you'll need to go to Pizza place at back of ship. No hamburgers at lunch, you need to go to Guy's Burger joint (highly recommended). There is no pasta at the buffet, they want you to go to Italian restaurant. And there's no international station, they have Asian restaurants to take care of that. All of these are free at lunch, but not at dinner. Lunch had amazing cakes for dessert but they were absent at dinner buffet which is disappointing. We never ate in the main dining room because our kids wouldn't sit through that. We also noticed that they served basically the same food at the buffet with the exception of the special menu like lobster or escargot. Breakfast at Seaday Brunch is amazing, a step up from the breakfast buffet. Pizzas at back of ship are delicious too but line can be long. Overall, it was good food but some may find lack of choice at buffet a turn off. It does waste less food. I've found other cruises tend to recycle the leftover food for the next meal. ACTIVITIES FOR KIDS - Our kids loved SkyRide, SkyCourse and the SportsSquare. There can be a long wait for SkyRide so do it as soon as you can or just before it closes. Beware that if it's too windy, they'll close it, along with the SkyCourse. My kids loved the Clubhouse which had ping pong, soccer billiards and a 6 player foosball. We paid for the Thrill Theater which was okay, a little short (13 min.) but we had onboard credit. We also watched the Imax movie. Think they should reduce the price from $12.95 to $10 to encourage more people to go. My kids loved the outdoor evening movies with free popcorn. That was really nice. Sometimes hard to find a seat so go early or go halfway into movie as people tend to leave. Pools are warm which is nice. Pool at back of ship is less busy but they are both small for how many people are on board. Only two hot tubs for families are at the back of the ship and they are small. Note that both pools are salt water. Googles are recommended or it stings little ones eyes. Waterworks was a lot of fun for kids but could use more space for parents to sit. Waterslides were a bit of a wait but kids didn't mind too much. Warning that they will close if it's too windy. Both Waterworks and SkyRide/SkyCourse tended to close at 6pm. We didn't enroll our kids in the kids club as they were happy to stay with us. Our two older kids (13 & 16) are too shy to go to teen club. ADULTS - Serenity, the adults-only section is not really serene at all. It's just a big party place for adults. If you're looking for quiet, you're better off going to 5th floor outside which have loungers. Dislike that there's smoking in the casino and on some decks near the pool. Entertainment at night was good. Hasbro game show is really fun for kids. Comedians were just okay. Musicians on board were great, really talented. Elevators need work. For some reason, you push a floor and even though 7 elevators look free, it chooses the elevator that's already going to 4 other floors. I don't take them often, but we were on floor 3 and lido deck is on 10. Ship layout takes some getting used to. Some decks don't allow you to go from end to end because of the IMAX theatre which blocks it. That could've been designed better. Even arcade and Circle C club are somewhat hidden. There aren't a lot of onboard shops which was different from other ships. They also have strange hours. Our only Port was Bermuda. Highly recommend the Crystal Caves. We went to Horseshoe Bay beach. Beautiful pink sand with very few pebbles. If you're up to it, you can climb the rock mountain by the bar for a beautiful view of the beach. Beach umbrella and two loungers was $45 to rent. There's no shade otherwise and it was quite hot. There are food and beverage huts and bathroom with showers. We've been to Bermuda before so we knew we could take public transit to get to Horseshoe Bay. It's $9 roundtrip on the bus, $5 for kids. I saw transfers at dock for $7 per person each way, $14 roundtrip. So this was cheaper but more crowded. Bus only comes every 30 minutes too. Overall I really liked Carnival and as the Horizon is the newest ship, it was very beautiful and clean. There was a lot for kids to do and a lot of great food and drink options, all of which were reasonably priced. I would consider doing Carnival again if I was bringing my kids. If only traveling with my husband, I would probably not as seeing all the kids would make me feel guilty for not bringing mine. I wouldn't recommend Carnival too if you're just traveling as a couple. Celebrity or Holland America would be better. Royal Caribbean is good for older kids. Other option for families is Norwegian but I think Horizon beats them. Read Less
Sail Date August 2018
Let me just start by mentioning that we've been on 7 other cruises with various cruise lines including Carnival. I would have never booked this trip peak season at such a high price except that my husband had very little vacation time ... Read More
Let me just start by mentioning that we've been on 7 other cruises with various cruise lines including Carnival. I would have never booked this trip peak season at such a high price except that my husband had very little vacation time and was flying out of JFK airport the day we arrived back at the Manhattan cruise terminal. In other words, this was the only cruise that would allow for us to leave from a local port, and for my husband to catch his flight on time. I was concerned about the high cost of this short cruise and the negative reviews in which I had read. I had prepared my family for gross food and an overcrowded ship in advance based on what I had read. However, we were pleasantly surprised and had a good trip. Population: We cruised with a very culturally diverse group of passengers most of which were families of all different age ranges. There weren't too many young babies probably due to the high cost. Most passengers were respectful of others and fun to be around. Embarkation: You are assigned a specific time to arrive at the terminal. Parking at the Manhattan Cruise terminal was plentiful and we were on board about 20 minutes after arriving. In all of our years of cruising, we have never gotten on the ship so quickly. Cabin: We were on a sold out ship in balcony room 6277 which was nicely appointed with basic ammenities. Our balcony door made a loud squealing noise from the wind but this was fixed within 10 minutes of us calling the desk. We had prearranged a gift for our son which was damaged and it was replaced immediately after calling the front desk. The only downside about staying on the 6th floor is that you can hear the movies playing from IMAX theater and you can hear loud passengers on the 5th floor wrap around board walk. I would not recommend choosing this floor for these reasons. Our steward Abraham was amazing and met our needs without us ever asking for anything! Towel creatures were plentiful. Food: We were assigned to "anytime dining" and our sign and sail card told us where to go for our reservation. There was a desk in which we signed in and waited with a pager for our table to be ready. We never had a wait except on lobster night when it was about 20 minutes. Food in the main dining room was typical cruise ship quality and the service was good. Specifically Vlad and his assistant were efficient and professional. There will always be the parents who allow their kids to scream and cry in the dining room but this is out of Carnival's control. The Lido deck buffet food is okay and typical for a cruise line however the choices are lacking and as other cruisers have mentioned, if you are dieting, have food allergies, or are vegetarian, you might have trouble finding a suitable meal. There are way too many processed food options on this ship but these items seemed to be a huge hit among cruisers. The Pig and Anchor is free at lunch and delicious. There is also a burger joint, taco bar, sandwhich station, and pizza place which are all excellent however have 15-30 minute lines on average during peak times. They are all open only at specific times with the pizza place being open around the clock. I recommend utilizing alternative options to the Lido buffet at non peak times. Soft serve ice cream is available around the clock. You can also eat breakfast in the main dining room which was wonderful. Antonio was our amazing waiter and we had wished we had eaten there every day rather than just the last day. It's quieter and the food is much better than the Lido. Service: Service in general was fantastic with staff always willing to help. While on the slides, a male worker saw me carrying up 2 tubes and took one to assist me. A female worker on Lido notived by tag and bra hanging out and fixed them for me. Our room steward was friendly and attentive. Sadu in the photo studio was extremely helpful. Once at that pizza parlor, my 7 year old spilled 1/2 of his pizza on the ground. A female worker immedately came to our assitance and offered to get him fresh pizza. I cannot say enough for the entire hard working staff on this ship. As far as service, you will not be dissapointed! Entertainment/Gym: I used the gym at 0800 and while busy, machines were plentiful. There is a huge sports deck that is the main hub. The water park is great if you catch it off peak. Otherwise it becomes so overcrowded that it's really not enjoyable. Pack your suit and head right to it when you first get on. The slides are so fun! Watch out for the burning hot deck though! The sky bikes were always a 40-80 minute wait. They were closed our last sea day due to rain and wind as was the rope walk. The rope walk is great and typically the line is only a few minutes but we experienced major hold ups due to people becoming scared or unable to get across the course. Sometimes this would cause huge jam ups on the cat walks. There are only 2 family pools and hot tubs which are packed all day long. This was a great dissapointment for us as you can barely get into one. There seemed to be enough loungers despite the small pools. The games, mini golf, and ping pong are all fun and typically available without a wait. Children's camp: Our 7 year old went on 2 days and cried when we told him that he must eat so it must have been great! The process for checking in and out was extremely efficient and we rarely waited in a line. Port: We only ported once at bermuda and we did the restless native sail and snorkel. It was a nice excursion but we were slightly dissapointed with the snorkeling as we saw fish, but had higher expectations. Disembarkation: The process seemed to go smoothly but we decided to hang out on board until most cruises had departed. We enjoyed a breakfast in the main restaraunt and this was relaxing and wonderful. Overall: There are 2 reasons that I will only give this ship 4 stars. The first is the crowds and the second reason was the high price for a short cruise. I could have taken (2) 1 week long cruises for the same price it costed for us to go on the Horizon for 4 nights. However, Carnival does a pretty good job of systematically handling the 5000 people on board. Prepare yourself for some lines and plan your day around less busy times as you would a theme park or Disney land. Even on a sold out ship, we had great service and a wonderful time. Read Less
Sail Date August 2018
The Horizon makes the occasional attempt at sophistication. There’s still a cruise formal night, where guests are expected to dress up for dinner in the main dining rooms. A library bar. Expensive suites and spa services. Diamond jewelry ... Read More
The Horizon makes the occasional attempt at sophistication. There’s still a cruise formal night, where guests are expected to dress up for dinner in the main dining rooms. A library bar. Expensive suites and spa services. Diamond jewelry for sale. Wild boar and escargot on menu for dinner. And, most successfully, there’s a really good new show in the theater – Celestial Strings – set all in white and with a live string trio providing some of the music. But if you’re looking for class and elegance you’re on the wrong cruise line. Carnival is home of the FUN ships – capital F. U. N. – and simple (some may call it low-brow) dining and entertainment is what they do best. The very hairy chest competition. The “Love and Marriage Show” version of the classic Newlywed Game. A group of (very drunk) friends singing Karaoke in lounge. PG-13 and R rated comedy and games. Not one, but two restaurants by Guy Fieri (burgers and BBQ). 24 hour pizza and ice cream. If you’re going on a cruise to have fun – and don’t have snobbish expectations – then you’ll do well on the Horizon. ---------- Cheers and Jeers – what good and what needs improvement on the Carnival Horizon Cheers! – for living up to the standards of being Carnival’s flagship cruise boat, with the best selection of activities, restaurants, and cabins in the fleet. Everything was new, clean, and working properly. Cheers! – for all the great technology on the boat. The free Carnival Hub app works great anywhere on the ship and lets you see maps, activity times, and even make dinner reservations from your own cell phone. The audio-visual tech on the boat is equally impressive – watching as the entire cast from the stage show leaves the theater and enters the atrium for an encore – and having the audio move seamlessly along with them – is impressive. The tablets used by some of the crew were also pretty cool. Jeers – for charging $5 to use the chat function on the app. This would have been convenient, but it should be free. Cheers – to our Cruise Director Mike. On a boat with over 1400 crew members, it’s amazing how much the charisma and enthusiasm of one guy makes such a difference. Mike was friendly, full of non-stop energy, and made everyone on the boat feel like he was their friend (all 5000 of us!). Cheers! – for trying something new with the elevator systems. Floors are select in advance, BEFORE boarding. Waiting for an elevator isn’t fun, and this should have helped. Jeers! – for poorly implementing the new elevator system. There aren’t enough signs explaining it, so everyone spent the first two days of the cruise confused and angry. Elevators were often over full, stopped at every floor, or stopped at floors were no one got on and off. In addition to more signage, the systems needs the ability to specify how many people are boarding, the ability to cancel reservations, and some way to know when an elevator is out of service (boarding was especially chaotic, as some elevators were being used for luggage, and no one had yet figured out how the system worked). Cheers! – for having a lot of great options for lunch. Guy’s burgers is a favorite for a reason, and Mexican at Blue Iguana is also very good. The key to both restaurants is freshness. Burgers, tacos, and burritos are all made fresh to order, and there’s a topping bar at each location full of fresh ingredients as well. Guy’s BBQ is great new addition to Carnival. It’s not the best BBQ I’ve ever had, but it’s still amazing to get real smoked BBQ on a ship, and it’s free at lunch. There were lots of other places we didn’t get to try as well –a Mongolian Wok, make your own pasta bar, deli, and more. Lunch is the best meal of the day on the Horizon. Unfortunately, lunch is the meal your most likely to miss because of port days. Jeers – for a kind of sad Afternoon tea. It was free, but if you wanted any tea better than Lipton you had to pay extra. Cheers! – for having an amazing and well trained staff. There are over 1400 people working on the boat from over 60 countries, and everyone we met was professional, friendly, and hard working. Many of the staff took the time to learn our names and greeted us when we passed by. Jeers! – for all the ways you can get ripped-off on the ship. In general, the more heavily something was promoted the worse of a deal it was. This includes: spa services, quasi-medical services (foot care and wellness treatments, etc), photo packages (some of which ran into the hundreds of dollars), shore excursions (almost always pricier on the boat than but directly on land), drink packages (either alcohol or soda), shopping (especially jewelry), and of course outright gambling (either Bingo or in the Casino). You could easily double the price of your cruise with these extras, most of which would be cheaper on land. Cheers! – for Carnival’s Cove Balcony cabins. These semi-enclosed balconies are available on the 2nd deck of the boat. They get less sun than balconies on higher decks, but otherwise are perfect. They are a great choice if you enjoy privacy (no one can look into the balcony from above) and being close to the water. Cheers and Jeers – for dinner in the main dining hall. Reflections (fixed time) and Meridian (flex time) are basically the same, although Meridian is larger and has two levels. The dining rooms are simply and modernly decorated but also somewhat generic looking and fall somewhat short of feeling luxurious. The menu generally looked good but execution was more mixed. Some dishes were pretty good (especially appetizers), where steaks and other main entrees were generally fair at best. Service in the restaurants, like everyone else on the boat, was generally excellent, however. Cheers! – for Celestial Strings. This is Carnival’s latest show and will be exclusively on the Horizon for about a year. Like Carnival’s other shows, it’s still basically just a musical revue (the cast sings and dances to a selection of popular songs; there’s no acting or dialogue) – but this new show is beautiful, the cast was top notch, and the live music (three musicians playing strings were part of the cast) was a nice addition. You’ll need to get to this show early to get seats, but there’s a pre-show performance to keep you entertained while you wait. Cheers! – for smooth and efficient embarkation, debarkation, and muster drills. Carnival puts a lot of effort into making sure everything runs efficiently and it shows. Our ship was at full capacity and yet we had no problems either in Bermuda or NYC. Cheers! – for never feeling too crowded, despite being at full capacity. With so many people on board it could have felt like a mob scene, but the boat rarely felt crowded. Lines were generally reasonable (except for peak times at Guy’s Burgers) – and there were always quiet spots on the ship to enjoy. ---------- For those that have read all this way, here are some “secrets” that we discovered while cruise. These are things that most guests on the boat, especially first time cruises, weren’t aware of. First, the highlight of our cruise was Carnival’s “Behind the Fun Tour”. This very limited tour isn’t promoted by Carnival, and you can only sign up for it on board at the Shore Excursions desk. Spots fill up quickly, so it’s best to sign as soon as you get on board. It’s not cheap ($95), but this 3-4 hour walking tour gets you access to things you’d otherwise never normally get to see and includes several nice bonus items as well (several photos, including one with the captain on the bridge, some snacks from the kitchen, a string backpack, wristband, and baseball cap). Highlights of our tour included the kitchens, crew recreation and dining areas, engine control room, bridge, and backstage of the main theater. We got a chance not only to see these restricted areas but also do talk to the crew that worked in them. It’s not for everyone, but if you’re interested in what it takes to make a ship like this run this tour is highly recommended. A free option to see a less crowded area of the ship is to explore the very front of the boat. Most of this area is not shown on the deck plans, and you’ll often need to walk through cabin hallways and out unmarked doors to access these areas. If I remember correctly, decks 4-7 are accessible, as well as decks 9-14. Deck 9 is above the bridge, and you can walk out above the “wings” on the sides of the bridge to see a great view down the side of the boat. There’s also a small seating area on Deck 14 with great views. The views from the front of the boat are amazing, but you will have to deal with the wind, which can be pretty intense. There is a key car slot near the door that's needed to turn on the lights in your cabin. Be aware that when you take out your card the outlets in the room will turn off as well; this is bad if you need to recharge batteries. As a work around, use a business card (ask your room steward for one) will work and let you leave the outlets on while you're out. The water slides and sky ride bikes can get crowded – these have some of the longest lines. The best time to enjoy these are as soon as you get on the boat. (As a bonus, you’ll have great views of NYC from the upper decks where these rides are located). Sign up for the earliest boarding possible, and you’ll have the ship nearly to yourself for a few hours. This is also a great time to enjoy the pools. Food tips: Most regular cruisers may already know this, but you are always free to order multiple items from the dinner menu in the main restaurants. Want seafood and steak? Just order both entrees. This goes for appetizers and desserts as well. We did this nearly every night and it made the meal a lot more enjoyable. Also, mixing and matching from the food choices on the Lido deck is a great idea. Guy’s burgers has a suggestion to try salsa from Blue Iguana as a burger topping, but don’t stop there. My wife’s favorite was soft serve ice-cream from the Lido Marketplace topped with bacon from Guy’s burger bar. ---------- Conclusion: This was our first time on a cruise and we had a lot of fun. Cruising out of NYC made things so much easier and more relaxing. The Horizon isn’t the biggest or the fanciest boat out there, but it might be the most fun. Read Less
Sail Date August 2018
This is my 10th cruise, and my 2nd, and last, on Carnival, it was also the most expensive cruise that I have ever taken, and was not worth the money. I could have taken a 7 day cruise for less money. The Horizon is a brand new ship. HUGE ... Read More
This is my 10th cruise, and my 2nd, and last, on Carnival, it was also the most expensive cruise that I have ever taken, and was not worth the money. I could have taken a 7 day cruise for less money. The Horizon is a brand new ship. HUGE but the passenger to crew ratio is not appropriate. The crew was very friendly and helpful, but finding a waiter on the open deck for drinks was ridiculous. I took this cruise because it fit in with my schedule, only 4 days from New York to Bermuda and back. Embarkation and disembarkation went smoothly, expect to wait at least a half hour in the waiting area before they call your number to board. Got on the ship at 11:45, but you can not put things in your room yet because they are still cleaning it, which I expected. Elevators operate differently, and are good once you get used to how they work. We were hungry from our long trip to get there and expected the buffet to be open...it was not, and the only place to eat was at Guys B-B-Q. The lines were ridiculous and there was only limited tables to sit and eat. Food was not that good, but I was really hungry. That is the only time you can eat for FREE at Guys B-B-Q, during the week you have to pay to eat there. All of the free eating areas are small buffet style, lines to get food are long and the food choices are very limited, compared to other cruises I have been on. The buffets also close early and the only FREE food is a burger and fries line, or a taco line, or a pizza line, and when I say line...imagine waiting for at least 10 minutes or longer and the food was not worth waiting for. The position of these food venues were designed poorly and blocked doorways to get to other parts of the ship. The 2 pools were smaller than my regulation size home pool, and of course overtaken by all of the children on board. There is a nice Adults Only section on the ship, but good luck getting a chair there. The rule is 40 minutes for a saved seat and your towel will be removed...well, I saw towels there for hours, I finally moved them to sit down. Restrooms on the public decks, casino, dining rooms were few and far between. I had to walk to the other side of the ship at dinner to find the closest restroom and then I had to wait in line again. There is a smoking section for those that smoke. The Dr. Seuss Waterworks is a fun waterpark for the kids, and there is a section with miniature golf, ping pong tables, corn hole game, fooseball, and pool tables. The zip line and skyride had a 45 to 60 minute wait for a 5 minute ride. The entertainment venue is small, maybe seats 1000 people, so we did not get to see a show. Dining rooms were nice and wait staff was excellent, that is where we ate for dinner each night. Food was very good in the dining room and it is included in the price of the cruise. I found a small hidden place for a small breakfast buffet, at the Ocean Plaza, and if you can find it the Ji Ji"s Asian and Cucina del Capitano those are FREE and very good. It's like a mongolian grill type of food place where you pick the meat, the veggie, and the noodle and sauce that you want and they make it to order. It was very good and on Deck 11. not easy to find though. I just got the feeling that they wanted you to opt for the dining experiences that you would have to pay for and not the ones included in the cruise price. Overall, I would rate the attentiveness of the crew as excellent, layout of the ships public areas as poor, food was average, cabin was very nice, i loved the balcony, no comment on the entertainment because the venue was so small we couldn't get a seat, casino was average, and no "freebies" like Norwegian offers. I will stick with Norwegian from now on. Read Less
Sail Date July 2018
Kudos to Chris the Flying Scotsman for making my cruise. Beautiful ship, lots of outdoor activities for teens. Great staff at teen club C. Decent BBQ at Pig and Anchor. Guys’ burgers and fries were good as was the deli. Pools ... Read More
Kudos to Chris the Flying Scotsman for making my cruise. Beautiful ship, lots of outdoor activities for teens. Great staff at teen club C. Decent BBQ at Pig and Anchor. Guys’ burgers and fries were good as was the deli. Pools are a joke. Havana cabins had their own until 7pm. What a total waste of space The aft pool was a sea of bodies. . Adult area Serenity, decent but a trek forward. Anytime dining, many more misses than hits. Stressed and shorthanded but always pleasant servers. Entertainment truly lacking but for Chris’ spectacular show. Gifted singer. Havana Club ok but closes at midnight, Limelight way too small for after hour mingling. Room steward, overworked folk. Phone call to housekeeping at 3pm the next day for clean towels and garbage picked up. Carnival replaced my granddaughter’s bag as it was damaged. Thanks Nelly. Will not sail this class ship. Read Less
Sail Date July 2018
This was me and my wife's first cruise, I am 38 and my wife is 32. We have 3 kids but did travel alone. After researching it for so long I finally booked the Carnival Horizon leaving from N.Y.C to Bermuda for the 4 night voyage which ... Read More
This was me and my wife's first cruise, I am 38 and my wife is 32. We have 3 kids but did travel alone. After researching it for so long I finally booked the Carnival Horizon leaving from N.Y.C to Bermuda for the 4 night voyage which was from July 19th to July 23rd 2018 (despite all these negative reviews about it) This is my first review ever of anything really but I felt I had to say something positive about the ship itself and the crew after reading so much negative things everywhere, which I am so glad I didn't listen to. I am gonna be all over the place but I am gonna include things I didn't find in other reviews that I had wish I knew before I cruised and just general info to make your experience better and easier especially for first timers. First, boarding was a breeze,if you have an appointment time before 2 pm they will take your luggage at the door, tag it and it will be in front of your stateroom so you don't have to lug it around. You go through a short process where they get you searched and boarded on the ship by zones, it's very easy and simple to follow. You will not have access to your stateroom until about 5 pm or 6 pm so pack a carry on if you wish to start swimming/sunbathing once you get on the ship.(our appointment time to board was between 1 and 1 30 and were on the ship before 2 but wasted about 4 hours in street clothes which felt like such a waste of a beautiful day in port waiting to have access to our personal belongings. Your sail and sign cards will be in your mailbox at your room door around 4 pm. You need them to do everything on the ship from order drinks to purchase items on board. NO CASH accepted anywhere on board. Except the casino of course. The ship is amazing and obviously brand new so anyone complaining about the ship itself can't possibly be satisfied. The layout is pretty easy to remember and after a few times walking around the ship you get to know pretty well. (decks 1/2/6/7/8/9) are mostly rooms so no need to go there anyway if not staying on that floor. The 3rd deck (lobby) has a few shops, bars. Deck 4 is where the main restaurants are (included in the price) where you will be having dinner every night and the casino ( which is the only bar open after 2 am, also drinks are free if you are playing) Deck 5 are where all the bars and pay restaurants are. Deck 11 is the water park and kids area including the basketball area, running track etc.The 10 (lido deck) is where most of the daily action is, there is a pool mid ship and a pool with 2 whirlpools in the back. (both filled with mostly kids) Deck 15 is the serenity deck (adults 21 and over only). 2 whirlpools and a bar with a salad bar for lunch. I was surprised but the bar closes at 6 pm. It seemed pretty early for an adult only retreat but the whirlpools are open till midnight. Also you do still hear the kids going down the slides and screaming at the water park but not enough to be bothered by it. We stayed in an inside stateroom as we didn't need a balcony and didn't regret it because it was much cheaper and got to see plenty of the ocean just being on the ship while we were out and about. 2 comedians on board, both were funny. Food was excellent. We didn't go for any extra $ dining options as there was plenty to eat that was already included. Buffet menus changed everyday (breakfast, lunch, and dinner menus) breakfast buffet was open till 12 pm for late risers which was awesome. Pizza is 24 hours and delicious Burgers and fries were a little over seasoned but great. Tacos and burritos where great too. A few minutes to wait during peak times but staff was working their butts off to keep up with the demand. Once again, don't let waiting in line for a few minutes ruin your day!!! Dinner menu at the restaurant changed every night. You are assigned a dinner time for the main restaurant once you are boarded and it is written on your card. You will not be seated unless it is your time. There is one cruise casual night where you have to dress up but that is also when lobster is on the dinner menu (unlimited lobster tails!!!) Havana Bar had live music 3 of the 4 nights which was a lot of fun to dance and have some mojitos. At midnight the Havana bar closes so the limelight lounge was the hangout after midnight until 2 am if you wanted music.. Live DJ playing music with good energy (18+ only). Groups of kids where running around the halls etc. but not to the point to where any reasonable person would be annoyed or be complaining about it, also after midnight the ship is pretty much a ghost town other than the club and casino. So there are plenty of places in and outside the ship to just hang out and enjoy the sounds of the ocean or explore the ship. People complaining about the lines for the food are being dramatic and have never been to a club/bar in NYC where we are from. Sometimes you get lucky and get the bartender after 30 seconds, other times you are waiting a few minutes. BIG DEAL!!! You are on vacation and shouldn't be stressing out over nonsense. The casino bar is the only bar open after midnight so it does get a little overwhelming for the bar staff and the wait is a little longer. (hint:if you have a simple drink order go to the club bar (limelight lounge) which is a lot less busy and also located on the casino deck, much less of a wait and less than a minute walk from the casino). Service was amazing in every aspect. Food service was quick at dinner, staff everywhere cleaning up after people and cleaning the ship decks every night. Ship is pretty much spotless, other than left over plates on tables that were eventually cleaned up shortly after people left their tables at the buffet and some cups laying around. Asking employees for directions the first day was always pleasant and never felt like I was annoying them as they were very helpful and nice and always smiling. We did get the cheers package which was about 52.00 dollars a day, each adult in the stateroom did have to purchase it for the entire cruise. (No 24 hour package like other cruise lines) Also, any ship leaving from New York or Texas, you will not have access to the cheers program until 6 am the second day of the trip, its state law so you will have to pay for drinks the first day) For us we are not big drinkers but got it anyway and ending up getting around 60 drinks for the duration of the cruise for both of us so we did save some money) average drink did cost around 10 dollars. You do have a limit of 15 alcoholic beverages a day (6 am to 6 am) for each card. so if your spouse is not a big drinker you can use their card and no staff seemed to mind if it wasn't your own card. You MUST download the Carnival app, its free to use on the ship and gave you all the information you need to know of whats going on at every hour so you can plan out your day, also what places are open to eat etc. Room service is free but there is a 5 or 10 dollar total charge for orders after 10 pm. We did go jet skiing in Bermuda, which was only about a 3 minute walk off the ship. (K&S Watersports) About 150 for a single rider 170 for a double rider. 75 minutes of riding and swimming on a private beach for an awesome experience. Check out their website and videos In the end, it was an awesome experience, I will definitely cruise with Carnival again. Don't listen to all these people, book it and you won't regret it. Have fun, be silly and enjoy your time!!! Read Less
Sail Date July 2018
I was excited to travel from New York to Bermuda on this new ship but it was not an experience that I would recommend. I would not recommend traveling with Carnival or taking this particular ship. If you do, bring your patience, there will ... Read More
I was excited to travel from New York to Bermuda on this new ship but it was not an experience that I would recommend. I would not recommend traveling with Carnival or taking this particular ship. If you do, bring your patience, there will be a lot of waiting and subpar service. I was disappointed from the check in line. It took over an hour to get through the check in (maybe if you get there earlier you will wait less. Idk). After the check-in, the trip was an endless experience of waiting for elevators, a seat at breakfast in the Lido Marketplace, a lounge chair at the pool side movie, a cabana in the adult-only resort, everything! It was just lots of people and slow service (waiting 20 minutes to order a drink at the bar). Additionally, the service was bad and awkward. We did dine on your own time dining, the dining room was on one floor but the reservation spot was two floors up and around a corner (did I mention the slow elevators). The app did help with this but we used the app several days and we would get to the dining room (on-time) and they had reassigned our table, tried to sit us at tables that were already seated, and we waited 10 or more minutes once seated for service. One night, they told that they just sat two large parties and would have to wait a while for bread and water. The hostess was rude, unapologetic, and often acted distracted. Once seated, we waited a long time and the food was not good. We tried almost all the restaurants, Guys Burger Joint was by far the best (and free). The Seafood spot had a long line and did not have all the items on the menu. The pizza was also very good (20+ minute wait in the line). We stayed in the Family Harbor area, the lounge was also packed always (no seats, plates, silverware available). The scheduled food service in that lounge was inconsistent. One day, they did not bother to put food in the lounge at all. We ordered room service and the wait time was incredible 1.5 hours once and 45 minutes the other time (Our 2 year old was on a PBJ binge and without being able to access the family lounge -- room service became the only other place). We had massages in the spa. We waited 30 minutes past our appointment time to be seen (paid over $300) but later that day they gave us a $50 gift card that we could not use on the previous service. So, I recommend waiting until the end of the cruise to book any spa services in case they give any discounts later in the cruise. Finally, we pre-paid for the PixelMax before sailing and I have a $644 charge for pictures that I need to call and dispute. Not the vacation that I imagined. Two things worked well, Camp Ocean and our room stewart was good. Read Less
Sail Date June 2018
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