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5 Helpful Votes
Sail Date: October 2015
Due to another Carnival ship being in the harbor because of weather, our time in port was cut very short. We were allowed to disembark at 4 I wasn't off the ship til 4:15 and everything closed at 5. We never did get to the pink beach ... Read More
Due to another Carnival ship being in the harbor because of weather, our time in port was cut very short. We were allowed to disembark at 4 I wasn't off the ship til 4:15 and everything closed at 5. We never did get to the pink beach but saw a lovely beach right in town. I am not sure I'd go in Oct again. Wind was high at I don't balance well when seas are rough. None of this is Carnivals fault, and mother nature does what she does. The bed room was clean and comfortable the food as always was excellent . Guys burgers is a hit. Shows were good. They said if you get a partially obstructed view it only means you can't look straight down. Well there is more than that. It eats up a good portion of your balcony space so be warned. The only other thing I noticed was bar tenders would often walk right past and not offer a drink unless you stopped them. This didn't happen in the casino or the smoking deck but I was at the bar in the lobby and the red frog and never got asked if I wanted a drink. Finally ( and it's kind of silly) But I was kind of looking forward to the sampling bar and it was never opened. All in all was a very nice cruise and I think if the weather had cooperated I would have had a better time. BTW Embarkation and disembarkation from port of Baltimore , Piece of cake! Read Less
5 Helpful Votes
Sail Date: October 2015
This was the first time we've cruised to Bermuda, and will most likely be our last! The seas from Baltimore to Bermuda were so rough!! A lot of seasoned cruisers were complaining about being seasick and rookies were downright ... Read More
This was the first time we've cruised to Bermuda, and will most likely be our last! The seas from Baltimore to Bermuda were so rough!! A lot of seasoned cruisers were complaining about being seasick and rookies were downright miserable! This was our 3rd cruise out of Baltimore and the first one with any kind of rough seas, so I suppose we've been lucky. The weather was cloudy and a bit rainy off and on, but the wind was relentless, which created the 6-8 foot seas we were encountering. I DO realize Carnival has nothing to do with the weather, so other than the roughness, things were, as usual, quite nice onboard the Pride. We have noticed the reduction of staff and services though, even to the point of asking when you want your cabin tended to, morning OR evening, not both anymore! The main dining room staff has also been cut, so the wait for meals is longer, athe quality of the food has gone down as well. But cruising with Carnival is still a great way to visit new (or old favorite) places and have a fairly affordable, relaxing vacation. Read Less
1 Helpful Vote
Sail Date: October 2015
We are 65 yr.old fit seniors who booked this when first offered since Norfolk is 2 hours from home. We self-parked in the closest Main St. garage across from the Port at 10am for a flat cruise rate of $105. Convenient with easy walk across ... Read More
We are 65 yr.old fit seniors who booked this when first offered since Norfolk is 2 hours from home. We self-parked in the closest Main St. garage across from the Port at 10am for a flat cruise rate of $105. Convenient with easy walk across the street for embarkation. Service fast and courteous in the terminal. Onboard by 11:15am. First time on Carnival so wandered the ship. Older ship but clean. Once we figured out the layout it was easy to get around. Yep, lots of pink as well as smoke in the casino, but we knew that before arrival. Very friendly crew most everywhere. Were impressed to see constant cleaning - swabbing floors, wiping tables, walls, stairs, everything which continued throughout the cruise. Had "anytime" dining so were relegated to the Black Pearl Restaurant on deck 3 for dinner unless we chose Lido buffet or other Lido options. Dining room salmon and beef were fine. Enjoyed shrimp, spring rolls, salads for appetizers, all were good. Breads were quite tasty. Melting chocolate dessert was excellent, but the cheese cake was surprisingly "plastic". Other food was good enough in the Black Pearl but nothing to rave about. Interesting scramble for best table assignments each night but seems to work. Enjoyed the "intermission" dancing/singing by waitstaff! We had breakfast early from the Lido buffet. Mostly had omelettes (good) and cereal with good coffee. Lunch was often from the Deli at the stern (deck 9). Very good "to order" sandwiches. Note: lots of seating for Lido (deck 9) if you also include the convenient deck 10 mezzanine areas which overlook the buffet areas. Our cabin 7354 was fine even though it was just across from a crew service door. We found it to be quiet and comfortable with the best steward we've ever had (10 cruises). Pandita (and his team) were attentive, friendly with big smiles, careful to accommodate our "early to bed, early to rise" routine and had everything refilled and sparkling despite a bit of age on the room. What a treat! From our room we easily used stairs up or down to keep up our physical activity instead of using the gym. In Bermuda we bought passes (bus/ferry) and one day rode the bus from the Dockyard all the way to St. Georges, getting off in Hamilton to walk around and sightsee, again at the old Swizzler Inn, then on to St. Georges. Nice area with cobblestone streets and shoppes. Took the ferry back from St. Georges to the Dockyard. Another day we spent strolling the Dockyard and touring the national history museum which was very interesting! The rainy, windy third day we took the ferry to Hamilton and returned by ferry. Fun, easy trip to get us off the ship on that last day. Weather on the return to Norfolk was quite windy but we enjoyed sitting at the stern holding onto our hats, as did many others. Fun in the sunshine and hot tubs. We enjoyed some of the music offered in the atrium, laughed at one early comedy show, but otherwise did not participate in onboard entertainment. Mostly enjoyed reading, walking about, people-watching, and drinking beer/sipping wine at the stern or on our balcony. Disembarkation for us was a breeze. We didn't buy liquor onboard and were glad we didn't. Pickup was on disembark morning! and the line was very long which slowed many people down. We carried our own luggage and were off, in the car and on the road by 7:30am! We were glad to see Bermuda - clean, polite, saw no panhandling - and may visit there again, and would easily choose Carnival to get there. All in all, a good, comfortable, pleasant cruise. Read Less
Sail Date: October 2015
Just returned from a Bermuda cruise on the Splendor. We had a blast! Yes, it's the pink biscuit ship that needs a facelift, but everything was great on our trip! Our stewart Gede was fantastic! Our inside cabin was small of course, ... Read More
Just returned from a Bermuda cruise on the Splendor. We had a blast! Yes, it's the pink biscuit ship that needs a facelift, but everything was great on our trip! Our stewart Gede was fantastic! Our inside cabin was small of course, but had everything we needed. The food in the dining room was terrific as was our head waiter Jose. There were only 2 elegant dress nights and the rest were cruise casual, which was new for us and a nice addition. The Lido had Mongolian, Tandoori, Pizza, Bruger station, Rotisserie station upstairs and the poplular Burrito Bar. Everything was great and the staff were all very friendly! The shows were great, especially in the Punchliner Comedy Club! We had 2 comedians on the way to Bermuda and 2 new comedians on the way back to Norfolk. They were hysterical! They have PG shows early in the evening and 18+ shows later in the evening. Kevin the Cruise Director was very funny!! The pools and hot tubs were very popular! The last sea day, they had Towel Animal Theater....towel animals filled the Lido Deck in front of the movie screen! It was adorable! We loved getting a new towel animal every night! Bermuda was fantastic! We went to the Crystal Caves and Sea Glass Beach, which we had not seen on previous trips there. The bus rides were very long, but the drivers were always helpful and looked out for us so we would get off at the right stop. The locals were very friendly was well. We have already booked our next Carnival cruise to Alaska! Read Less
1 Helpful Vote
Sail Date: October 2015
This was our first time on SPLENDOR, and our seventh on Carnival, and I will have to say, the Fantasy and Spirit Class of ship is MUCH more to our liking. The first thing to hit you (slap you in the face kind of way) is all that ... Read More
This was our first time on SPLENDOR, and our seventh on Carnival, and I will have to say, the Fantasy and Spirit Class of ship is MUCH more to our liking. The first thing to hit you (slap you in the face kind of way) is all that PINK!!...from Deck 3 all the way to Deck 11. You enter the elevators, again...pink. You go to the MDR's (3 of them) Gold Pearl, Black Pearl, Pink Pearl, and they are all trimmed in.....pink. The room we had was quite nice, quiet, great view, and, amazingly, under the Gold Pearl MDR (lower level). Biggest problem here was we never met our room steward for the first time on day 3, and my wife on day 5. We had to repeatedly ask for ice, and one day all the lighting in our room went out. I was able, after a search, find our steward, and he went into some side room, diddled a few things, and the lights came on. Again, I had to go to him to let him know they were working again. The food was not up to the usual standard, and several times it was difficult to find what we wanted for dinner. Several times we didn't even finish what we ordered. The disembarkation was the only day that the buffet scrambled eggs were done correctly....otherwise I ordered "over easy" . The bacon was limp, but, when we talked to the Executive Chef, there is bacon nearby that is crisp...but you have to request it. If you want to play trivia, GREAT! It started early in the morning, and went on all day. Bingo was way overpriced, many times the games were the center 9 (small "X") and at $20 for the tickets (3) it got very expensive very fast. After talking to a few of the ship staff, I got the impression that the SPLENDOR is not a happy ship. Whether this is because of senior staff, or contracts, whatever the reason, there is a wave of discontent. Maybe the 2 days of sailing without passengers will help that. All in all, it was ok...not great, not the worst. Read Less
3 Helpful Votes
Sail Date: October 2015
Carnival is reaching new lows each yr. Hard to book em any more, but we wanted to see Bermuda. The Food was a severe dissapointment. Service just as bad. We expect freshly cooked food in Dining Room, but this was not the case. ... Read More
Carnival is reaching new lows each yr. Hard to book em any more, but we wanted to see Bermuda. The Food was a severe dissapointment. Service just as bad. We expect freshly cooked food in Dining Room, but this was not the case. Entre's were all overcooked, dried out and obviously had been sitting under warming lamps for long times. Ordered a snapper entre that looked like dried out leather-rubbery. All meats are well done plus.. Lido buffet has long lines, dirty tables not bussed, and food that sits out way too long. Had a B-day and my wife ordered a whole chocolate cake to be delivered. Tried to cut into it and the entire icing layer peeled off like it was made of thin rubbery plastic. Awful .. Anytime dining means getting a beeper and sitting down 25 min later. Then having the staff rush your meal to turn the tables. They serve 2 dishes at once to each of us, even though we had no room at the small table for 2. Server puts dirty fork and knife on tablecloth instead of replacing or at least on the bread plate. The desserts look good but have no taste to them..do NOT order the Pumkin Pie if its on the menu..tastes like dried out zuccini clay. Coffee machines are out of order at lido for most of cruise. Had horrible sewage smell thruout the ship for a full night after leaving Bemuda. Casino full of chain smokers and staff take 30 min to get you a drink. Ship rocked continously every moment at sea..reminded me of the Miracle when they ran it for 4 months with an engine out of service on the Alaskan run. No more Capt reception with free drinks for GOLD members. only Diamond-Platinum. Soft serve ice cream machines often out of service. Always a wait for pizza, burgers cooked beyond well done. Splendor has turned into a cheap vegas style junket, where over half are cruising free or near free because of their casino credits. Its a sleazy experience . Read Less
2 Helpful Votes
Sail Date: October 2015
The night before we departed I noted online they were still selling cabins. When we checked in I was surprised that the cabin was one Floor One (no longer using names). I stood in guest services trying to get that changed, to no avail ... Read More
The night before we departed I noted online they were still selling cabins. When we checked in I was surprised that the cabin was one Floor One (no longer using names). I stood in guest services trying to get that changed, to no avail since they lied and said they were full. After I left Guest Services I was told we were no longer going to Bermuda due to in climate weather, but rather to Puerto Rico, Grand Turk, and St. Thomas. (a far more inferior cruise). We were to be refunded $45.00 in port fees since we would not be staying in port at Bermuda for 3-4 days. Also, we were to be offered 25% discount on a future cruise with stipulations on length of future cruise. Our cabin appeared neat and clean. We noticed the reading light bedside was out and 3 work orders and 2 days later it was finally fixed. It took 24 hours to get ice delivered the room. The Lido Buffet never changed its menu the whole 8 days. Guys Burgers and the Mexican Restaurant were good. We were on a wait list for evening dining at 6 pm the whole cruise. We were to go to one floor, get a ticket, then go to another floor to eat in a dining room. The rolls were only French bread and a simple roll every night, no variety. One time I never got my Caesar Salad. Two baked potatoes were returned because they were not cooked through before she gave up. My cabin mate also returned her prime rib because she needed it a bit more cooked only to have the next prime rib delivered with GRAVY. In the dining room, Escargot was dripping in butter and had no bread crumbs stuffed mushrooms were only half of a mushroom surrounded in stuffing. Back up in Lido, they had to lines converge at breakfast time at the bacon platter...talk about a back up. The omelet stations (2) were well equipped with about 10 hot plates but only 1 man working at a station. After a long wait, I opted for the powdered eggs. In line, I was chatting with a lady with an omelet and asked her if she had waited long for her omelet and she said "No, but our breakfast ordered to the room never came." I heard that more than once...and another where they brought the coffee pot, 2 croissants, creamers, etc, but only one cup for the couple. The server never offered to bring another cup either. I wanted to watch the #1 College football team play on Saturday and went to the sports lounge only to have the bartender ask one man which game he wanted to watch and then switched to the game of that man's choice. I went to watch my game in my room. The activity selection was not bumped up even with 4 days at sea. If you did not play bingo or buy art, you were left out. I caught a show or two, but had seen another. The Piano Bar, my favorite night spot, had a uninspiring pianist with no personality. I went once. I enjoyed the Serenity Area. Immensely. But the water in the small pool up there was just too cold to stay in. The other Lido Deck pool was unsafe for most adults as the 115 children (out of 3,000 passengers) completely splashed everyone out. I went to 2 Tea Times. The first was very disappointing with a sliver of cucumber with BUTTER between bread and mediocre sweets. The second Tea Time I had been told the trick. The better treats were kept on the lower shelves of the rolling cart. Also, how often does the waiter ask what kind of tea you want instead of presenting the Tea Case. On one occasion, I asked again for my tea bag and he pulled it out of his front pocket. I have been cruising Carnival often lately and been very happy until this cruise. No one seemed to know what they were doing. Even at disembark, we were told to be ready at 7:30 am (early flight slot) yet it was between 9 and 9:30 before we were called. This was a special cruise out of Port Canaveral to Bermuda (first ever) and the ship was full of Florida residents and seasoned cruisers and most were very disappointed with the service, food, and compensation for our issues. There was no one to talk to who could change things, we were just given an 800 number to call when we returned home. How convenient for them. Read Less
Sail Date: July 2014
I booked a last minute getaway for July 4 weekend. we were supposed to go to St John, New Brunswick, but were rerouted to Bermuda, to the delight of virtually everyone on board. Instead of the tail end of a hurricane in chilly seas, we got ... Read More
I booked a last minute getaway for July 4 weekend. we were supposed to go to St John, New Brunswick, but were rerouted to Bermuda, to the delight of virtually everyone on board. Instead of the tail end of a hurricane in chilly seas, we got a slightly bumpy ride down to beautiful weather. I have gone on 8 cruises on 6 lines, including one prior cruise on the Carnival Conquest. The Splendor is, by far, the ugliest ship I have ever seen. Carnival is known for its loud interiors, but this ship crosses the line to just plain hideous. The recurring theme is one pf big circles filled with pink and silver zebra stripe patterns. It is garish, and leave nowhere for the eye to rest. The designers must be colorblind, as must everyone in the company who approved this design. The buffet deck was always crowded, except when it was closed, which seemed to be scheduled for the convenience of the ship, and not for any concern for the passengers. From 2:30-5, lines for pizza, burgers and deli sandwiches were ENORMOUS, Soft serve "ice cream" was always available but rather nasty. If you wanted a salad or fresh fruit during those hours, you were out of luck (though I did consider ordering a salad at 3 PM, with instruction that it be delivered to the Lido Deck). Meals in the dining room were not impressive. You can tell that they are cutting back on food quality. The entertainment was pretty good. I appreciate that their comedians had "adult" shows. Read Less
Sail Date: July 2014
I just came home from this cruise with my family. Were were supposed to go to Canada, but due to the hurricane we went to Bermuda instead. What I liked: the room was spacious and the beds were comfy and service was decent. What I ... Read More
I just came home from this cruise with my family. Were were supposed to go to Canada, but due to the hurricane we went to Bermuda instead. What I liked: the room was spacious and the beds were comfy and service was decent. What I didn't like: The food. Some was inedible and the only food available 24/7 was pizza and ice cream and the ice cream machines were usually broken or just missing. There were only a few dinner items available on the menu at the restaurant each night and not many options for children or picky eaters. We went to karaoke and the DJ was awful. He never got the songs right and we spent a lot of time waiting for him to find the right song. A little girl went up to sing Under the Sea and he began to play Rihana. My fiance picked a song and after about 20 minutes, the DJ told my fiance he did not have the cd even though the song was listed in the book. By this time it as too late for him to pick a new song as karaoke was just about over. Other activities on the boat were uninteresting. There were other little things that bothered me, but these are my main concerns. If we didn't go to Bermuda, I would have totally hated this trip. I do not recommend Carnival Cruise. Read Less
1 Helpful Vote
Sail Date: July 2014
First we got to the port we were all a little nervous about the upcoming hurricane named Arthur heading right for Canada at that point and announcement came overhead but the itinerary had been changed from Canada to Bermuda I would say 90% ... Read More
First we got to the port we were all a little nervous about the upcoming hurricane named Arthur heading right for Canada at that point and announcement came overhead but the itinerary had been changed from Canada to Bermuda I would say 90% of us screamed with joy we get on the ship, and went up to the buffet and had a wonderful cocktail named the friendship I went with the Group of Seven we were so excited to finally be on a vacation together the food was just mediocre. We then went to our rooms in our luggage was already there we interior room which was spacious and the bed was extremely comfortable our friends were across the hall they had a wonderful balcony room we had a great Stewart who was very accommodating I will say that the service on that ship was outstanding you were made to feel very special the staff in the dining room was exceptional they cater to your every need and they knew everyone's name at the table. We loved the adult pool there was a bar and a deli right there with two nice hot tubs. The shows in the lounge were wonderful very upbeat and professional we also loved the punchline are funny comedians. There was so much positive to say about our trip and I have no complaints except for maybe one thing your feet burned we were walking barefoot on the deck but other than that it was a fantastic trip I highly recommend carnival and the splendor I would definitely go again Read Less
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